ON IMPACT OF BPO ON INDIAN ECONOMY

SUBMITTED IN PARTIAL FULLFILMENT OF THE REQUIREMENT OF BACHLOR OF BUSINESS ADMINISTRATION (B.B.A) Semester 5 JAI NARAYAN VYAS UNIVERSITY, JODHPUR

SUBMITTED TO
Mr. M.D.Bissa (Head Of Department)

SUBMITTED BY

SESSION 2011 2012

A9 1st Extension, Kamala Nehru Nagar, Jodhpur (Raj.)

CERTIFICATE

This is to certify that Presentation/Seminar has proceeded under my supervision entitled on IMPACT OF BPO ON INDIAN ECONOMY (Topic of Presentation)

The work embodied in this Presentation/Seminar is original and is of the standard expected of BBA student. He has completed all requirements of guidelines for Presentation and the work is fit for evaluation.

Mrs. APURVA SHARMA

UNDERTAKING

I hereby declare that total work of this Presentation/Seminar entitled IMPACT OF BPO ON INDIAN ECONOMY is an original work under the guidance of Mrs.APURVA SHARMA. To the best of my knowledge and beliefs the facts mentioned in the Presentation/Seminar are true.

(Student Name) Enrollement no.

INDEX

1. INTRODUCTION:a. DEFINITION OF BUSINESS PROCESS OUTSOURCING. b. CORE PROCESS. 2. THE BPO HISTORY OF INDIA. 3. INTRODUCTION OF BPO INDUSTRY. 4. BUSINESS PROCESS OF OUTSOURCING. 5. ADVANTAGES OF BUSINESS PROCESS OF OUTSOURCING. 6. DISADVANTAGES OF BUSINESS PROCESS OF OUTSOURCING 7. INDIAN BPO INDUSTRY INTRODUCTION 8. IMPACT OF IT-BPO INDUSTRY WITH INDIAN ECONOMY. 9. GAINING GLOBAL MIADSHARE AND MARKET.
10. BUILDING A GLOBAL SOURCING JUGGERHEUT.

11. 12. 13.

SHAPING INDIA INTO A SERVICE BASED ECONOMY. CREATING EMPLOYMENT FOR YOUND INDIA. BRIDGING GENDER DIVIDE.

14. 15. 16.

BPO ROLE IN INDIA ECONOMIC GROWTH. CONCLUSTION. BIBLIOGRAPHY.