Top 5 Dealer – Region Wise – Noise Complaint

Central Region North Region

Dlr Claim Dlr Claim
Name City Amount ( Rs.) Name City Amount ( Rs.)
code Count code Count
N1100 Hyundai Motor Plaza New Delhi 306 831,180 N2201 Samta Motors Haryana 101 227,179
N1200 Deep Hyundai New Delhi 211 429,862 N7201 Charisma Hyundai Chandigarh 81 200,104
N2205 Safdarjang Motors Haryana 155 332,243 N5200 Crest Hyundai Jammu 132 180,212
N1202 Samara Hyundai New Delhi 122 274,976 N6207 Bhagat Hyundai Bhatinda 64 174,540
N1207 Himgiri Hyundai New Delhi 146 247,682 N6203 Bhagat Hyundai Patiala 61 164,788

West Region South Region

Dlr Claim Dlr Claim
Name City Amount ( Rs.) Name City Amount ( Rs.)
code Count code Count
W1100 Hyundai Motor Plaza Mumbai 252 540,833 S8200 Trident Automobiles Bangalore 214 377,114
W1205 Phoenix Hyundai Mumbai 152 361,752 S7203 KTC Trichur 156 211,698
W1201 Shreenath Hyundai Mumbai 142 348,198 S7202 MGF Motors (P) Ltd. Kochi 86 149,951
W2207 Modi Hyundai Thane 125 289,059 S8202 Advaith Motors (P) Ltd. Bangalore 79 143,170
W2203 Kothari Cars Pvt. Ltd. Pune; satara 109 192,754 S5200 Sri Jayalakshmi Hyderabad 81 120,372

East Region ‰ Remark

Dlr Claim
Name City Amount ( Rs.)
code Count
E1201 Bengal Hyundai Kolkata 83 245,539
• Top 20 Dealer contribution
E1205 Saini Hyundai Kolkata 58 177,046
E4201 Borah Hyundai Dibrugarh 86 134,520 Amount = 65 Lac ( 52%)
E4200 Mukesh Hyundai Guwahati 72 128,067
E1200 Mukesh Hyundai Kolkata 53 110,971
WRONGDIGNOSIS - SUSPENSION

1st Visit

¾For Noise Complaint

Strut Assy Replaced

Next Visit

¾For Noise Complaint

Link Assy Replaced
WRONGDIGNOSIS - SUSPENSION

1st Visit

¾For Noise Complaint – Parts U/W

- RH/LH – Strut Assy
- RH/LH – End Assy
- RH/LH – Caliper Kit

Next Visit

¾Again customer complaining

for same noise
 WRONGDIGNOSIS - SUSPENSION

¾Customer Complaint : Check suspension ( Lot of parts replace under one visit)
¾ODOMETER : 65000 KM, Model : Accent , Month of operation : 40.1

For Check suspension :

Following Part Replaced under Warranty
- RH/LH –FR – Strut Assy
- LH- RR – Strut Assy
- RH/LH – End Assy
- RH/LH – Ball

Also other parts replaced under billable