Professional Documents
Culture Documents
7-6
() - ()
) (
1.1
1.2
1.3
1.4
1-2
1.1
1-3
)1
()Improvement ()Remediation of problems/defects ()Reform of worse ()Change for better ()Amelioration in quality :
:
1-4
(1 :
.
(2 :
.
.
1-5
1-6
)2
.
.
.
.
.
1-7
.
.
1-8
1-9
.
.
1-10
:
.
.
.
.
.
1-11
) (3
:
() () () ()
/
...
1-12
)1
1-13
:
.
.
.
.
.
4:
()
()
()
()
)1
)2
)1
)2
Action
Plan
Do
Check
(1
)1
1-14
() ()
.
Target
Current
level
1-15