.


:

.
:

.
:
.

(
)

( )
:
( )

 ...

.
:

.
:

.

 ...

 ...

.
3

 ...

 ...

.



.


.

 ...

:

.


%77

 ...

.

.

.

HR Answer Book, The: An Indispensable Guide for Managers

and Human Resources Professionals by Shawn A. Smith and
Rebecca A. Mazin (2004

Staff Recruitment, Retention, & Training Strategies For

Community Human Services Organizations by Sheryl
A., Ph.D. Larson and Amy S. Hewitt (2005)

Structured On-the-Job Training: Unleashing Employee Expertise

into the Workplace by Ronald L. Jacobs (2003)

The Employment Interview Handbook

by Robert W. Eder (1999)