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mosby company.1980). P.11.
.41
)(3
Gamble. Micheal W. and Gamble. Terikwal.. Introducing mass
communication(USA; MC Grow- Hill. inc..1986). P.163.
)(4
Becker Samuell. Discovering mass communication(USA; Scott. forceman and
company. 2 nd ed.,1987). P.273.
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State(Urbana; university of ILLinois Press.1973). P.269.
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Head. Sydney w. Broadcasting in America Boston; Houghton Miffin Co..1976. P.
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(3) Alter. Steven.(Information Systems; Foundation of E- Business)4 th Ed, PrenticeHall, Inc, Newjersey,2002, P.70.

1002 .40
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O' Brien, J. A(Introduction to Information systems; Essentilas for The internet
worked Enterprise)9 th Ed, Mcgraw- Hill companies, Inc, USA.2000. P.27.
.40
)(5
Loudon k. c& Loudon J. P(Management Information Systems) Prentice- Hall,
NewJersey,2001, P.7

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( )4 0988 .48
;Fernandez, I. B. Gonzales, A& Sabherwal, R,(Knowledge Management
challenges, Soulutions, and Technologies)1 Ed, Pearson Prentice, Hall, New
Jersey,2004, P.13-14.
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(4) Yuexiao, Zhang. Defintinition and Science of Information. Information Proccessing
and Management, vol.24. no.4,1988. PP.479-491 .
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Massumi, Minneapolis; University of Minneasota Press. 1984. P.4
)(2
Masuda Y.(The Information Technology Revolution) Oxford, Blackwell, 1985,
PP.620-634
(3) Toffler, A.,(Third Wave) Bantam Books, 1980, p5.
)(4
McGarry, K. J(Changing Context of Information; An Introductory Analysis).
London, Bingley, 1981 .
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Turban, , Rainer, dr. R. Kelly. , & Potter, Richard E. , Introduction to Information
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84

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)(1

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85

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(3) Hitt, Michal A, Ireland R, Hoskissom, (Strategy Management), USA, 2001. P20
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( )Ganard&Newman " :

"( .)2 ( )Burger " : "( .)3

( ) TomBackman ": "(.)4


( ")Khanddwal
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)(2
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1003 .14
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of Western Sydney, Australia,2003. P.3-4
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87

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( )Mertins&Vorbeck " :
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Hafner, A.,(Knowledges Blindsbot; Asystem Theory Prespective On Knowledge
Creation and Learning) Austruraliawww. oecd. org,2003. P.1-3
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)(1

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(3) Mertins K.& Heisig P. Vorbeck,(Knowledge Management; Best Practice in Urpe),
Springer Verly Pub. Heidelberg, Berlin.2001. P.76-77
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Alter, Steven,(Information Systems; Foundation of E- Businss)4 th Ed, PrenticeHall. Inc, New Jerseym2002, P.70
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Ian, W.,(Applying Knowledge Management; Technikues For Building Corporate
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91

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Management Reviow, Vol. 41, No. 3, Spring PP. 125-145.

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Internet worked Enterprise", 9/ d., McGraw- Hill Companies, Inc., U. S. A
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James E. Anderson, " Public Policy Making", 3 rd Edition, NY, CBS College
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University Press,1974), P.47-87
.21
(3) Hoy. w,& Miskel,(Educational administration: Theory, Reseach and Practic)4 th ED.
New York, Mc Graw Hill,1991, P.25
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