Professional Documents
Culture Documents
Still as conflict resolution practitioners we need to assess and to understand our client's view of the world and it's impact on the conflict resolution styles and outcomes. Here are the main differences according to Hall (1976) :
1. Communication
individualist : most information in the message , ''I'' is predominant collectivist: minimal information in the message, ''WE'' is predominant
2. Time
individualist : time is possessed, time and efficiency, time and productivity, time is owned collectivist : time is contextual and relation-oriented
3. Causes of conflict
individualist : individual pride, ego, possessions, sense of autonomy, power collectivist : group harmony, reciprocal sense of favors and obligations, incompatible relationmanagement
4. Styles of negotiation:
individualist : competition, compromising, problems dealt with openly and directly collectivist : avoidance, harmonizing, problems dealt with subtly and discreetly
5. Power
individualist : tangible as a source of reward and punishment collectivist : intangible as a source of esteem in the community and the relations