Professional Documents
Culture Documents
2001
: /
112 3 4 -
ProcessFlow Chart-
ISO 9001:2000
:
TC 176
ISO 9001:2000
.
ISO 9001-2-3 .1994
ISO 9001:2000
.
2 ISO 9001:2000
:
. :-*
*
*
*
*
:-*
* ( )
*
* :-
* :
*
:-
- .
( )
000000
) (ISO 9001 : 2000 ) (Process Approach 00 0
00 0
0
0
* 0
*
* 0
* 0
:
?How the Process is working
) (Flow Chart ( )
/ 0
00
:
1-
()
0000 0
Core Processes
Support Processes
Support
Processes
() 0 0
-0 (Feedback) 0
( - ) /0 0- 0
Activity FlowChart
:
/: (
)0
: 0
/ :- 0-0 / / 0
:- 0
0 0
( )
0 0
: ( ) ( )
- 0000 0
/ 0 :
/
/
- 0
:
-
*
* /
A4 20* 20
*
* 0
0 (
)0
ISO 9001:2000)(401
:-
1 02- 0
3 04 05 06 0 0
: ( )0
Business Process Management
( ) 0
* 0
* 0
* 0
* () 0
:-
- ( )(Core Processes
*
* 0
* ( )0
- )(Supporting Processes
* 0
* 9
)(Non-Routine Business Activities
* ( )
( - 0000 )
ISO 9001:2000
() (0)-
- 0
:
:-
* / /
* /
* / :-
- ( /) 0000
0 :
Scope
*
*
*
( /)
* 0
* 0
)(Process Owner
* /
*
* :
*
* 0
:
)(Process Outputs
* 0
* 0
* - -0
0
:
* ISO 9001:2000
*
* 0
* 0
:
() 2000
* 0
* 0
:
1 2 3 - - - - 000 0
4- System Outlines
0
5 ( ) 0 :
* 0
* 0
* - 0
* ( )
*
* 0
4 Quality Procedures:
*
* /
0
*
:
-
:
* /
*
* 0
-
:
*
* /
* 0
:-
1 - 02 03 () 4 05 0
:
0
() 2000
0 ) (See 4.2.4:-
1 02 0 3 ( )4- ( )
5 06 7 8 9 10 11 ( )12 13 / 14-
15 16 () 17 18 19 :
0
:
( )
:
/ * 0
- - - 0000000
:
0
: 0*
*
:
-
(
)0
/ 0
:
*
ISO 9001 : 2000
0
*
* -
0
* ( ) ISO 9001:2000
0
:
** :
)1
)(ISO 9001:2000
)2
0
**
0
)(ISO 9001 : 2000
) (ISO 9001 : 2000
0
/
( ) ISO 9001:2000
0