2nd Quarter 2012

Company Announcements

Issue 1

Pg 1
Branch Business

Pg 2
Being Gung Ho!

Pg 3
Caught on Camera

Pg 4

Gung Ho Gazette
Announcements
There is never a dull moment around here! Marriages, babies, and retirements, oh my! Congrats to Lindsay Doud (Dalmolin) on her wedding in April! Congrats to Kenny McMullin on his new baby boy Cooper! Goodbye David Hagan in Conroe! After 10 years of service you will be greatly missed! Goodbye Ann with Bearden Management! After 7 years of service you will be greatly missed! We have a few new faces! Erika Gomez - Accounts Receivables wonder Stephanie Mayen - Collections and credit extraodinar in Accounts Receivables Austin Marr - Graphic Design wizard in marketing

Top Business
Century A/C Supply was recognized by the Houston Chronicle as one of the Top 100 Privately-Owned Businesses in Houston. The Top 100 is an annual review of Houston businesses that ranks companies in a variety of categories. The results were published yesterday and we made the cut! It was a tough competition, with corporations such as Landrys, Academy, and Gallery Furniture all making the list of top privately-owned companies. Ranked 84th, we were only 5 spots behind Gallery (#79), but we topped Sun & Ski Sports (#85) and Newmark Homes (#88)! The full list can be found in the link below. Gung ho and keep up the great work! Lets shoot for the Top 50 next year http://www.chron.com/default/article/Checkout-the-largest-private-companies-3651992. php?appSession=613574556171&RecordID=& PageID=2&PrevPageID=&cpipage=2&CPISortT ype=&CPIorderBy=

The

Distinguished Sales Persons

Our sales staff is one of the best out there. They hold dozens of certifications, awards, and honors. Recently, two of our own received very distinguishing honors. Jacob Kunath is now a Leadership Lyceum graduate. Only two people a year are invited into the program designed by HAA after an extensive application process. Jacob is our first inductee and hopefully not the last. Travis Fowler was recently asked to join the Austin Apartment Association board! It is very difficult for a distributor to break that barrier and be invited to serve on the board. Gung ho guys!

Would you like some chili with that Heat Pump?

Once again taking top prize was easy as pie. Charlie Gallagher and Travis Fowler took 1st, 2nd, and 3rd at the FreeStone county Go Texans cookoff with their briskets. On top of all that they earned a spot at the Houston Rodeo cookoff for next year. Go team!

10 Questions

with

Kenny Nitch

Branch Business:
Our partnership with AT&T
Did you know that you could save 18% off your wireless bill with AT&T? Its true! Century has been an AT&T customer for years and because of that relationship you can save on your personal wireless bill. Just follow these easy steps to apply the discount to your account. Step 1: Visit www.att.com/wireless/ centuryair Step 2: Enter your wireless billing zip code Step 3: Click Discount Registration in the light blue box in the top middle of the screen. Step 4: Click Online Validation in the middle of the screen Step 5: Enter your work email address. Step 6: Enter your wireless phone number, then click Continue Step 7: Enter Last 4 of SSN of the primary on the AT&T account (account holder) Step 8: Enter Billing Zip Code and click submit Step 9: Then click through the next couple of screens and youre enrolled! Please note that the discount may not appear immediately. It may take up to 2 billing cycles to apply. If you experience any difficulties enrolling, please stop by an AT&T store to enroll.

Kenny started out at Winkler but has made a splash in his new role in IT! 1: What is your favorite movie?
A: Fight Club, Boondock Saints, or Hitchhikers Guide to the Galaxy

2: What was your first job?

A: I worked at that little kitchen in the Cinemark movie theater.

3: Do you have any special talents?

A: Its still in development!

4: What is your favorite ice cream flavor?

A: I dont really do desert but for my wedding I said I wanted vanilla ice-cream with my chocolate cake or I wasnt eating it.

5: What is your worst habit?

A: I enjoy the occasional drink

6: What is your biggest pet peeve?

A: Things not being put away

- Ken Schreiber

Some

gung-ho trivia:

7: Where do you want to retire one day?

A: Mexico on the beach, Ill own a real small bar with a dock and sleep up stairs.

This unofficial motto of the US Marine Corps is an abbreviation for the Mandarin Gongye Hezhoushe, or industrial cooperative. The term was used in China, starting in 1938, to refer to small, industrial operations that were being established in rural China to replace the industrial centers that had been captured by the Japanese. The phrase was clipped to the initial characters of the two words, gung ho (or gung he, as it would be transliterated today), which means work together. This clipping became a slogan for the industrial cooperative movement. Enter Lt. Col. Evans Carlson, US Marine Corps. Carlson was a military attache in the US embassy to China in the late-30s. In China, Carlson reported on both the operations of the Chinese army in the field as well as the countrys industrial capacity and was favorably impressed by the industrial cooperatives. When he returned to the States and the US entered WWII, Carlson was appointed commander of the 2nd Marine Raider Battalion. Recalling his time in China, Carlson chose gung ho as the motto for his elite battalion and by late 1942 was widely adopted throughout the Marine Corps as an expression of spirit and can do attitude. So the term Gung Ho now becomes a slang term meaning Can Do. - Chinapage.com

?
A: Food water shelter

8: If you were stranded on an island, what three things could you not survive without? 9: What is your favorite thing about Century so far?

A: Im sure everyone must say the people you work with, its a good family here.

10: Whats your favorite quote or saying?

A: Sticking feathers up your butt does not make you a chicken. Fight Club

Honk! - honk! honk!

It is getting hotter and busier but that doesnt mean someone didnt see you go above and beyond! Ill submit one for Travis- he was just inducted to the Austin Apartment Association Board!! Its an honor to be invited to serve on the board, and you have to work your butt off as a vendor. - Lindsay Doud Congrats to Jacob on becoming the first Centurion to graduate from the Lyceum leadership program. - Michelle Bridges-Pahl Herman Alvarado has been right on target. Give him a honk, in fact give him three! - Don Lee I would like to say Gung Ho to the guys I work with at the Dallas store for picking up the slack and helping one another! - Jose Botello I would like to give a Gung Ho honking to Dennis Brock and Randy Lavalais from the Winker location. They went above and beyond late Friday afternoon to help me get product on the transfer truck for Saturday morning. - Brandon Young Steve Hurst with Steves A/C in Nacogdoches called to let us know that Javier Gallegos has really stepped up and gone the extra measure to insure good customer service. Its always good to hear from a customer, especially when they have compliments like this to give. - Jess Mattox A customer said I dont know how she does it but Janie Watkins always finds a way to help us when no one else can. - Bill Hall

Quarterly Your Tech Tip:

Breathe: By John Burg
We all are aware of the need for preventative maintance for our cars to perform at peak performance, but what about our a/c units? Car engines require a specific amount of fuel and air mixed together to get maximum Miles per Gallon and our a/c units also require a critical amount of air not in just one component but two.

The one on the indoor equipment known as the evaporator or cooling coil must have sufficient air flow A customer said Susan Alvarado blowing across it to get the coolor BTUs into the is sharp, always has the answers conditioned space. On the outside condensing unit the condenser rejects the heat taken from inside and leaves I need. it outside. Air quantity is critical in both places. The - Bill Hall indoor coil will have a filter located in the return grille. The type, size and frequency of changing the filter will Our IT department is amazing! determine the amount of air delivered to the cooling Ken, Kyle, Eva, Kenny, & Kent coil. Unfortunately, if using a high efficiency one inch never act as if they are too busy pleated filter and it is usually too small for the size of to help me...even if my problem the a/c and not being changed on a regular basis, the cost can be solved by just hitting the of operation can increase up to 30%. This is referred to power button! as BTUs per Watt. To check for a properly size filter remove the filter and note the amount of resistance when - Jessica Vanhuss pulling it out and the amount of sucking putting it back. If this is the case, the filter opening has to be increased Andy Sykes always has a great attitude! No matter the customer and a larger filter installed. Until the repair can be done, or issue he always has a smile on get a one inch polyester filter from our parts department and replace it frequently. Now lets move to the outside his face. condenser coil. You will notice it does not have a filter, - Fernando Gomez but is constantly pulling outdoor air through it and causing it to become dirty and stopped up. This will require The sales and marketing team, cleaning the coil and the preferred method is with plain Steve Carver, Jessica Van Huss, water. To complete this, run the garden hose with an Austin Marr, and half of Megan ordinary nozzle to the unit. Next turn off the line voltage electrical circuit breaker or disconnect the unit, insure Markarian, have all embraced the gung ho attitude during the the there is no line voltage present, remove or move out of the way the top panel which has the fan motor and recent departmental changes. blade attached to it. Start spraying a hard stream of water Thanks for being team players and working together to achieve from the inside of the coil to the outside going from the top to the bottom, paying attention to the water coming the goal! out of the coil. Continue washing until the water comes - Renata Morgan out clear with no grass clippings. To check how clear the condenser coil is before and after cleaning, simply hold Troy Colburn lent us his awesome your hand over the discharge air. A clean coil is indicated videography skills for free! Even by the air blowing up vertically, as the coil becomes working on the weekends editing more restricted, the air will tend to blow outward and sideways. the HR & training videos; he

really went above and beyond! - Jessica Vanhuss

Gung Ho Everyone!

By insuring that the correct amount of air is flowing across both coils, your system will be getting the greatest amount of BTUs cooling per Watt of electricity. Check with our parts department to see the new WaterSaber for cleaning condensers to make your job easier.

Be-in-the-Know

with Josh Stow

Visit my.cigna.com
Instructions on how to log on to Cignas website and complete your mandatory Health Risk Assessment is available on SharePoint.

Re m e m b e r t o t a ke y o u r H R A

My.cigna.com offers a multitude of other helpful tools and resources, too. Prescription Cost Lookup Physician Locator Claims Management Treatment Cost Estimator

For help signing up online, call 1.800.853.2713 Feel free to call or email me with any questions you have. Joshua Stow, HR Manager Check out our Lunch & Learns on

SMILE! YOURE ON C AMERA!

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