Jefferson County Department of Human Services

2011-2012 Annual Report

Letter from Lynn Johnson

Executive Director, Department of Human Services

I am proud to present the Jefferson County Department of Human Services 2011-2012 Annual Report. The recent economic downturn hit our community hard and people who have never been in need are walking through the doors of a multitude of helping agencies. As the demand for services sky-rocket, the resources available to serve dwindle. In spite of this, we continue to collaborate with nonprofit agencies, faith-based organizations, government entities and businesses to help those who live in our community. This report showcases the successes of many individuals and families served through our agency and our partner agencies during the past year. We are proud of the collaborative efforts and integration of services that make a difference to the people who reside in Jefferson County. We are committed to a tradition of excellence, high standards of integrity, honesty and dignity, and are excited to share our stories with you. The leadership and vision of the Board of County Commissioners guide the great work we do and with their support, we are determined to CHANGE the way services are delivered. We believe that everyone in Jefferson County deserves the most transparent, streamlined and efficient agency possible to serve the most vulnerable families and children living among us. Steve Jobs said, The persons who are crazy enough to think they can change the world, are the ones who actually do. In Jefferson County, our Human Services employees believe that we can and do make a difference. In fact, the extremely well trained, caring staff are touching lives and impacting our community every day. We treat our customers with dignity and respect. Inclusiveness is a value we practice with our employees, customers, and community partners alike. Additionally, our success can be measured and we are committed to showing how each tax dollar is spent. Wrapping around families in a people-centered, results-focused manner depends heavily on our community partners. Innovative community partnerships and collaborations such as the Jeffco Prosperity Project, AddONE, Power of Partnership, Fatherhood Initiatives and Aging Well have all received national attention and awards. From Harvard University to Policy & Practice Magazine, various groups have taken notice of our innovations and silo-smashing business practices. I invite anyone interested in learning more about us to visit and take a tour or become involved in one of our community projects. We honor our commitment to our community to rise to challenges, provide hope and encourage success for all. Working with individuals and families who have been through very difficult times and helping better their lives is a blessing that I am fortunate to experience. Working with amazing people, who deal with adversity every day and who are dedicated to serving others, makes my job the greatest in the world. This annual report demonstrates our commitment to taxpayers, to the individuals and families we serve and to our entire community. Thank you for helping us make a difference. Sincerely,
Lynn A. Johnson Executive Director

Lynn Johnson presenting Human Services initiatives to Commissioner John Odom, Commissioner Faye Griffin and Commissioner Don Rosier.

Table of Contents
Introduction
Letter from Lynn Johnson, Executive Director ..... 2 Mission, Vision, Values, All Staff Photo, Culture of Inclusivity ......................................................... 4 Integrated Services Chart .................................... 5

Look for these symbols throughout the annual report...

award innovation quote success story

Program areas
Adult Protection and Senior Services .................. 6 Employment Services .......................................... 8 Family and Children........................................... 11 Food, Health, and Financial Assistance ............ 16 Housing Assistance ........................................... 20 Justice Services................................................. 21 Veterans Services.............................................. 23

Conclusion
Financial Overview ............................................ 24 Divisions ............................................................ 26 Thank you .......................................................... 28 Directory ............................................. Back Cover

Mission, Vision, Values

Mission
Jefferson County Department of Human Services will employ the most talented professionals to provide opportunities for our residents to be self-reliant and to protect individuals and the community from harm.

Vision

We will collaborate to provide a wide-range of integrated

Culture of Inclusivity

services to meet diverse community needs We will be the employer of choice for well-trained professionals We will provide excellent service throughout our organization with dignity and respect

Values

Service First Well-Trained Leaders Throughout Professional Excellence Open Communication Fiscal Responsibility Inclusiveness Transparency Creativity and Innovation Proactive Decision Making

The culture of Jefferson County Department of Human Services is built on treating all people with dignity and respect. We have carefully crafted an inclusive community that values the many facets of diversity. We celebrate differences within our organization and our community. As part of our goal to be a employer of choice we have developed an employee on-boarding process that encourages employees to share who they are and what they value most about the work they do. This process ensures that we recognize the talents of many and the uniqueness of all. In setting our inclusiveness goals we garner ideas from staff, customers and the community. We are excited about our commitment as we continue to enhance our culture and strive to be a truly inclusive organization.

Cross-program and Cross-system Practices and Services

Lynn Johnson, Executive Director, is a model silo smasher. With a commitment to doing things differently, improving the agencys program effectiveness and reputation, she has embarked on a transformation initiative to bring together historically siloed programs. To drive this change, the agency is working across stakeholders to drive a cultural shift. This outcome based focus for all customers is made possible by cross community engagement and full integration of services.

Jefferson County Department of Human Services

Adult Protection and Senior Services

adult Protective services
Provides assistance to adults 18 years and older who are at risk of abuse, neglect, or exploitation. In 2011, there was a 12% increase in calls for potential abuse/neglect of at-risk adults eight Adult Protection caseworkers responded to 786 cases. of professionals from all areas of senior issues including housing, legal, food, security, transportation, planning and zoning, law enforcement, care giving, health and mental health, libraries, emergency preparedness, and citizens. Many older adults prefer to age in their communities. The aging of baby boomers (those born 1946 to 1964) will only make the shortages more severe, and funding for all services has not kept pace with needs. Aging Well holds an annual Jefferson County Summit on Aging where national, state, and local leaders guide discussions on the state of affairs for seniors. The Aging Well workgroups have embarked on many activities including but not limited to creating a Falls Prevention Brochure, sending out a mobile computer lab with free classes for seniors, writing and distributing a white paper on Human Services Transportation, giving presentations to working caregivers, creating a brochure on Medicare Savings, holding two Senior Law Days, administering a survey on accessing and using fresh fruits and vegetables, establishing a Village in the county as well as doing research on Accessory Dwelling Units. The workgroups continue to meet and strive to make Jefferson County the best place to age. For a full report: http://jeffco.us/adultsvc/adultsvc_T204_R2.htm

success story:
A 22 year old woman with a brain injury was living in an unsafe home where she was being abused, neglected, and exploited. Adult Protection received the call on a week night seeking emergency placement. In Adult Protection, there is only one emergency placement and this facility refused to take her. Adult Protection does not have resources as Child Protection does. The client stayed with a relative that evening and the next day, Adult Protection developed a placement with a private medical services individual. Victims Assistance paid for the placement for a month. Adult Protection, Single Entry Point, and Eligibility worked together through the week and had the client assessed and approved by the following Monday. Now the client is thriving and caseworkers are working together with the client and the provider on ways to keep her with the provider using Medicaid services.

aging well Project

innovation!
Aging Well in Jefferson County is a strategic planning project focused on what Jefferson County needs to do to prepare for the silver tsunami of seniors in the next 20 years. This program was initiated because the number of people 60 years and older will double in the next 20 years in Jefferson County. A Leadership Committee was formed and met for the first time in August, 2008. The Committee is a group

award
Strategic Plan for Aging Well in Jefferson County was selected as the Bronze Winner in the 2012 Local Government Awards Program category of Planning with Vision. The award was presented through the Denver Regional Council of Governments (DRCOG) Local Government Awards Program.

Jefferson County Summit on Aging where national, state, and local leaders guide discussions on the state of affairs for seniors.

award:

Human Services Employee, Jennifer Martinez, Recognized and Awarded by Jefferson County for Her Exceptional Customer Service Human Services spearheaded a community-wide project called Aging Well in Jefferson County in 2008. For this project, Jennifer volunteered as the chair of the Social and Civic Engagement Workgroup. She partnered with the Jefferson County Public Library to provide free computer classes for people 50+ to help them learn basic computer skills. Many citizens have taken these classes to help them look for work or even to stay connected with their community through the use of Facebook and Twitter! Jennifer consistently goes above and beyond her job duties to make life a little easier and more enjoyable for these citizens.

Long term care

Determines financial eligibility for those who need ongoing medical or social support. Eligible individuals include: Adults over the age of 18 who may have a chronic illness or disability and need long term care Disabled children who are at risk of institutionalization in a hospital or nursing facility and who would not otherwise be eligible for Medicaid due to parental income or resources

options for Long-term care (single entry Point)

success story:
Human Services Collaborates with St. Anthony Hospitals Health Passport program to have a representative at Human Services every Wednesday to assist clients with Medicaid applications and applications for Medicares Qualified Medicare Beneficiary (QMB) program. Before this collaboration, cases were being denied as redeterminations and applications were not completed. Many individuals do not know about the QMB program that assists in payment for the Medicare premium. Now clients needs are being met in the best possible way. This partnership is a result of the Aging Well Project and clearly shows how collaboration truly benefits the citizens of Jefferson County.

Serves as a gateway for Medicaid services where case managers conduct functional client assessments to determine the appropriate level of care for individuals with chronic illnesses or disability. This unit met the mandates in all program areas for over 1,600 clients.

soar (Ssi/ ssdi, Outreach, Access and Recovery)

Provides assistance to severely disabled, homeless, or at risk of homelessness adults who are applying for Supplemental Security Income (SSI) and/or Social Security Disability Insurance (SSDI). Human Services received funding through Colorado Behavioral Health Foundation to have two full-time SOAR case managers on site. The case managers assist the individual to apply for Supplemental Security Income (SSI) and/or Social Security Disability Insurance (SSDI). When an individual applies for Social Security on their own, the award rate is close to 15%. When an individual applies with Social Security using the SOAR model, the award rate jumps to close to 70%! We screened 148 individuals for the Social Security Administration benefit eligibility in 2011.

Employment Services
addone
innovation!
AddONE is an entrepreneurial and innovative partnership with the business community in Jefferson County to get people back to work and enhance the bottom line of business in the community. AddONE is a response to the need to jumpstart the economy by providing resources, products, services, and tools to assist local companies with their workforce. Partners include businesses, Jeffco Economic Development Corporation, Jefferson County leadership and employees, faith-based community, small business development centers, chambers of commerce, industry associations, media, education entities, residents and career transitioners. Even if only 5% of the 25,000 Jeffco businesses hire just one employee, people are employed, businesses are back in business, and people are spending money. AddONE is set to launch Fall, 2012.

Jefferson county workforce center

Provides access to computers, printers, and dozens of workshops from enhancing interviewing skills and resumes to developing a professional job network all offered at no cost to the job seeker. Jefferson County Workforce Center served more than 43,514 job seekers and businesses 1,020 customers attended Workforce Orientation 151 customers have earned Career Ready Colorado Certificates
* The CareerReady Colorado Certificate is an assessment-based credential signed by Governor John Hickenlooper, which certifies a job seekers skills. The certificate creates objective standards for employment readiness and demonstrates a job seekers mastery of the work-applied skills employers are seeking.

quote:
The networking class she taught was awesome and my resume is at its best. Mark, Workforce Center Customer MYTH: Perceived Myth: Jefferson County Workforce Center only helps find jobs for low income citizens and those with criminal backgrounds. Fact: Jefferson County Workforce Center customers come from all walks of life and economic backgrounds. The talent and education expressed in these job seekers profiles range from corporate executives and those with doctorate degrees to youth looking for their first job.

Business services

Supports businesses by helping hire, train, and retain the best workers and provides services at no cost to business customers. The no-cost services are available to all types and sizes of businesses throughout Jefferson, Gilpin, and Clear Creek counties. 542 job seekers attended the 15 hiring events hosted by Jefferson County Workforce Centers Business Services Team Hosted the Takin Care of Business event which was an E-3 collaboration of Economic Development, Employment, and Education organizations.

2011 Jeffco YouthWorks Young Adult Job Fair.

Jeffco youthworks

Assists youth ages 14-21 with career development skills, training, and work readiness. The annual Jeffco YouthWorks Young Adult Job Fair hosted over 1,078 young adults looking for their first job, next job, or career. In addition, over 84 business and community partners participated in the fair.

on-the-Job training opportunities (oJt)

With an On-the-Job Training arrangement, Jefferson County Workforce Center can reimburse up to 50% of an employees gross wages for up to 6 months. The company agrees to train a qualified, pre-screened candidate, and is expected to retain this individual at the successful completion of the OJT period.

success story:
Samantha, age 18, and her family were homeless. Through the assistance of Human Services, Jefferson County Workforce Center, and various community partners, the family was able to find temporary housing in Jefferson County. During this transition, Samantha worked with Jeffco YouthWorks counselors and was recently honored for her successes. In August of 2011, she was honored by the Governors Summer Job Hunt program and was featured on the Colorado Public Radio show Colorado Matters. She is currently studying for her GED and plans to attend vocational training for animal care and veterinary services.

success story:
Jacob H. was a cook for many years and felt he needed a change. He entered into an internship as a laborer for a construction company doing remodels. After about three weeks, he decided that construction was not a good fit for him. Jacob then started another internship with a security company. He was a bit hesitant about it because he never saw himself as a security guard. However, after a few weeks, his supervisor called Jacobs case manager and told him how great Jacob was and how very grateful he was that Jefferson County had sent him. Jacob was also enjoying his new position. Since then, Jacob completed his internship; they kept him on as an OJT participant, and he is now working full time with BRT Security.

trade adjustment act (taa)

Serves customers converting from manufacturing and customer service based occupations into Information Technology, Graphic Design, Computer Systems Support, Accounting, Health Care, Education, and Renewable Energy. 25 active participants 10 attained employment 10 continuing with training 5 conducting intensive job search

success story:
A former Production Supervisor from a car cover company was able to utilize the program to receive training at Red Rocks Community College in Wind Energy Technology and assume a mid-level management position with Vestas America.

Pictured left to right - Jill Howard, Jeffco YouthWorks Counselor, Samantha OBannon, Youth and Gilbert Gonzales, Employer.

Employment Services (contd)

training Grounds
innovation!
Training Grounds is a collaboration of Jefferson County Human Services, Jeffco Public Schools Transition Services, and Warren Tech Culinary Arts and is a coffee cart located on the Jefferson County campus where nothing on the menu is over four dollars! The goal of Training Grounds is to provide education and work experience in the hospitality industry. Training Grounds not only serves world class specialty coffees and other delectable items, but gives real world, hands on training experience to its employees who otherwise might not have the opportunity. Establishments such as Safeway, the Red Rocks Community Colleges coffee shop, Johnny Carinos, Subway, and Jeffco and Denver Public schools have all hired Training Grounds crew members. Training Grounds outcomes include job training, paid employment, certificates of training, competency attainment, development of a workforce of an underserved population (special needs students), and development of a workforce to work with special needs students. To date, Training Grounds has trained 77 individuals receiving Temporary Assistance for Needy Families (TANF) and Jeffco Transition Services (adult students ages 18-21 with developmental disabilities).

workforce investment act (wia)

WIA helps people enter or return to employment. The program is designed to assist adults and youth with career planning, assessment, career exploration, and with finding and keeping a job.

quote:
During my time of job transition I interacted with many people at the workforce center and was always treated in a very professional manner. I want to acknowledge Kay. She was the first person to recognize that I was in trouble after she heard that I stumbled during a job interview. She is what I would call a first responder. She did not even ask why, she just went into action and made sure I had the counseling I needed. I also want to acknowledge Jeana who became my workforce specialist. Her assistance was priceless to me. I followed her suggestions and developed my networking skills. I completed many of the workshops available through the center, including You! The Ultimate Asset. Every one of them was truly valuable. The information and techniques provided were current to the job search situation we have today. In this world of unemployment, people are a little damaged, somewhat depressed and feeling desperate; the helpful attitude and kind treatment from others really counts. Karin, Workforce Investment Act Participant

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Family and Children

adoption
Assists adoptive parents in becoming a forever family to children who can no longer live with their biological family due to unresolved concerns for their safety and well being. Jefferson County provides information to families interested in adopting, through education and other resources. In addition, the county provides post adoptive services to include ongoing supports and advocacy through an adoption service coordinator, one-time funding for needs that may arise, and access to a library of books that provide expertise on raising adopted children. Jefferson County Human Services found forever families for 70 children through adoption in 2011 973 adopted children received some form of ongoing financial or Medicaid assistance, compared to 825 in 2007. This is an 18% increase over the last 5 years There are at least another 35 children currently waiting for an adoptive home. For more information visit http://www.collaborativefostercare.com/

child Protection

Completes comprehensive assessments to allegations and provides protective services to children and youth who are all at risk, or are victims of child abuse or neglect. Jefferson County uses family centered practices to provide services and support for the children, youth, and families in the child welfare system. Child Welfare responds to reports of abuse and neglect 24 hours a day, 7 days a week. Report concerns about the welfare or safety of children by calling (303) 271-HELP (4357) Jefferson County received more than 8,004 reports of child abuse and/or neglect in 2011, a 5% increase over 2010

strengthening Families to Keep children at Home

Jefferson County is one of five counties participating in a differential response pilot. With differential response, reports that meet the legal definition of child abuse and neglect can be assigned to one of two tracks: 1. High Risk Assessment 2. Family Assessment Response (FAR)

quote:
We thought we were changing a childs life...little did we know shed be completing ours. Chris and Stacy, adoptive parents

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child care assistance

Provides financial assistance and child care options to eligible Jefferson County parents to continue their education and sustain employment. Customers are able to choose their own child care provider and pay a pre-set portion of the fees paid to the care provider. Invested $3,969,196 in the community through payments to more than 360 child care providers Assisted 1,000 families with retaining employment by providing access to affordable child care (1,278 children)

High Risk Assessments are responded to in the traditional way. Reports that are determined to possibly be low or moderate in severity are assigned to the FAR track. In the FAR track, caseworkers do not make a determination of maltreatment or identify a person responsible for abuse or neglect. FAR strives to keep children safely in their homes and families can choose whether to have a High Risk Assessment completed. Safety of the children and family is the primary focus for both High Risk Assessments and FAR. Jefferson County is implementing Safety Organized Practice to help ensure safety, permanency and well being for children, youth and families. This includes interventions, conducting family meetings involving extended family and community support, completing active diligent searches to locate any missing parents or relatives, placing with relatives whenever possible when placement out-of-home is needed, developing support family plans, and team meetings with youth around emancipation planning.

Family and Children (Contd)

quote:
Communities are stronger when all citizens become aware of child abuse and neglect prevention. By providing a safe and nurturing environment for our children, we can ensure that the children of Jefferson County will grow to their full potential. As the next generation of leaders, they will help to secure the future of this county and state. Commissioner Faye Griffin during the 2011 National Child Abuse Prevention Month Proclamation liaison provides consultation to child welfare case workers on specific client health issues, referral to other health services and programs, support to interpret medical records, and healthcare case management. Initial program outcomes show statistically significant positive changes in client behaviors in the areas of parenting, social support (state of relationships), knowledge of child development (normal behavior, how to support their childs development, and appropriate discipline), health literacy (their use of referrals and information available to them), and resources and safety (childcare, employment, housing, food). A comprehensive program evaluation and shared outcomes that address both public health and child welfare goals is currently under development.

nurse Partnership Program

innovation!
Nurse Partnership Program is an innovative approach created to address the shared issue of child maltreatment. A unique partnership between Jefferson County Department of Human Services and the Department of Public Health, the program goal is to improve health and social outcomes in child welfare families. This is achieved through the development of a promising practice model, based on research which indicates some individuals living in poverty exhibit decision-making and critical thinking skills that adversely affect their ability to attain goals and impact individual, family, and community health. In this program, nurses integrate their knowledge of the physical, mental, and social aspects of persons that impact health through a strength-based, client centered approach as they work with families in their homes to develop effective parenting and decision making skills. In addition to work with individual families, the programs public health nurse

Parent Partner Program

innovation!
Parent Partner Program is designed to link parents who have had personal experience with the child welfare system or the basic cash assistance program (TANF) with parents currently going through the system. Parent Partners model self advocacy as they help families navigate human services and other community systems, and model, support, and encourage appropriate ways for families to articulate their needs, provide feedback, and engage in participation with the program. The program trains, supervises, and supports parents who have a strong sense of accountability for what brought them to the system and a desire to give back. Parent Partners Basic Training offers 24-30 hours of skill building, boundaries, communication, policies and procedures, confidentiality, mentoring, advocacy, and self-care. Parent Partners share their experience and hope with families by offering support, and attending court and other meetings.

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Toni Miner has been a Parent Partner for 4 years and currently supports and mentors 5 families in Jefferson County.

award:

Jefferson County Human Services Director, Lynn Johnson Wins National Award Lynn A. Johnson has been honored by her peers from across the nation as an outstanding child welfare administrator in the country and presented with the 2011 Betsy R. Rosenbaum Award. This award is given annually by the National Association of Public Child Welfare Administrators (NAPCWA) to an administrator of a state or local public child welfare agency who has demonstrated exceptional service in the field of child welfare. NAPCWA, an affiliate of the American Public Human Services Association, represents executives and administrators of city, county, and state public child welfare agencies. We are so very proud of Lynn, who is very deserving of this award. She and her staff are truly dedicated to the welfare of children. They are caring, hardworking and we congratulate them on such a prestigious award. Board of County Commissioners Chairman Donald Rosier

child support services

Provides services to custodial and non-custodial parents by establishing paternity, child support obligations, medical insurance coverage, and enforcing and modifying those obligations. The goal is to strengthen families financially and to integrate services so that resources that enhance parents means to engage and support their children. Served more than 13,000 families and collected $31 million in child support payments, a 2% increase from 2011

quote:
Child Support Services is compassionate to my needs and situation. The staff is respectful, helpful, personable, timely, sincere and resourceful. -Child Support Services Customer

child & youth Leadership commission

innovation!
Child & Youth Leadership Commission (CYLC) is a board made up of leaders from throughout the county including Jefferson County Sheriffs Office, Jefferson County DA Office, Developmental Disabilities Resource Center, Jefferson County Schools, Jefferson Center for Mental Health, Lakewood Police Department, Jefferson County Department of Human Services, and many more. This board is committed to enhancing the health and well-being of children, youth, and families by establishing collaborative leadership, accountability, efficiency, and cost effective coordinated systems. CYLC was created by the Jefferson County Board of County Commissioners in 2008 as a response to issues of duplication, fragmentation, and increasing costs of providing services. Through collaboration, CYLC promotes cutting edge practices and ideas to address multi-system families and multi-system integration efforts. 13

interested in volunteering?

Volunteer opportunities include helping with special events, supporting foster and adoptive families, hiking club for youth, mentoring at-risk youth, providing family mentoring, providing child care, donating and distributing donations, collaborating with the faith based community, tutoring youth to improve academic performance, baking cookies, or creating a volunteer position utilizing unique talents and skills. In 2011, 83 volunteers contributed 1,414.7 volunteer hours which is an estimated worth of $30,218 to the county. The program collaborates with the faith

based community to offer programs like Kidz Night Out, a respite program for Out of Home care providers, and Packs of Hope, new backpacks filled with clothes and necessities for kids in transition. Last year holiday gifts were provided for the holiday to over 300 families thanks to a big collaboration with the community, businesses, and churches. New volunteers in the program participate in training, background checks, and receive ongoing support and supervision. For more information contact Korina Keating at (303) 271-4103.

Family and Children (Contd)

collaborative Foster care Program
innovation!
Collaborative Foster Care Program is a partnership between Arapahoe, Douglas and Jefferson Counties that recruits, trains, certifies and supports foster families throughout the metro Denver area. The program also serves children who have suffered a loss, been removed for their protection from harmful environments due to abuse or neglect, or have been determined to be beyond the control of their parents. The program was created in August 2008 as a joint effort between the Arapahoe County and Jefferson County Departments of Human Services. Recently, the Collaborative Foster Care Program welcomed Douglas County as a new partner to the collaboration. Unlike any in Colorado, this unique partnership combines resources, staff, and best practices. By joining forces, the three counties are better equipped to provide the best possible out-of-home experience where children can thrive until they can be reunified with family, live independently, or be adopted. 14 For more information on becoming a foster parent visit: http://www.collaborativefostercare.com/ random drug testing and substance abuse treatment, and a collaborative team approach to working with FIT Court parents. On average, Family Drug Court cases are shorter than traditional child welfare cases. Parents in Family Drug Court are more likely to go to treatment and complete it, and children of Family Drug Court participants spend significantly less time in out-of-home placements such as foster care. FIT Court is a partnership of Jefferson County Department of Human Services, Savio House, and the 1st Judicial District and in October, 2011 celebrated its 3rd Birthday. Everyone on the FIT Court team provides an elaborate support network for families to ensure the safety of children, while simultaneously assisting the parent in making significant life changes.

quote
Now I am in school, I am positive, I have a future, I am going to do great things. This is the most days of sobriety since I was 14 years old. A FIT Court Graduate

Family integrated treatment court (Fit court)

innovation!
Family Integrated Treatment Court is a voluntary Family Drug Court within a Dependency and Neglect court case designed to address child abuse, neglect concerns, and parental substance abuse in families with young children. It assists parents seeking treatment for addiction and children living in foster care or another safe environment and is dedicated to helping parents make successful choices free from the influence of alcohol and other drugs and to help them be safe and stable parents to their children. FIT Court involves frequent court appearances with individualized interaction between the FIT Court parent and the Judge,

Fatherhood Program
innovation!
The Fatherhood Program is a program initiative to assist dads in identifying and overcoming barriers they face in maintaining an active role in their childrens lives, and becoming current on financial obligations to their children. Research suggests that emotional and financial strength of communities are linked to the strength of the men in the families that make up the communities. The Fatherhood Program helps fathers reach out for help and strengthens families and communities in the process. The Fatherhood specialist walks through the various stages and challenges of being a good father. Being a non-custodial father means finding creative and effective ways to be there for the children even though he may not see them daily or even weekly. In 2011, the Fatherhood Program was funded by a grant from the State of Colorado.

success story:
Robert served time for forgery, violated parole and was a fugitive for ten years. As a consequence of his unstable life-style, his children were placed in kinship care. Robert lost years of his life to prison and lost his leg to a disease, but these were nothing close to the pain he felt when he lost his children. Robert found the support he needed to address his criminal history when he got involved with Fatherhood activities. Robert began addressing his child support obligation and was referred to the Child Support Services Asset Building Grant. It has taken 33 years, but as of June, Robert is no longer on probation, parole or in prison. Today, Robert has stabilized his life, is working towards increasing his parenting time and is consistently meeting his child support obligation. Robert dreams of owning a place where his children and grandchildren can play. Through the Asset Building Grant and Mile High United Way, Robert has been saving for seven months. Roberts participation in financial education classes led to a referral to the Neighborhood Stabilization Program which will be combined with the Asset Building program to assist with a down payment on a house.

Head start

MYTH: Perceived Myth: Head Start is just a day care or pre-school program. Fact: Head Start is a comprehensive family program. In 2011, Jefferson County Head Start helped 469 families obtain the following: Parenting Education = 127 Families Health Education = 97 Families Adult Education (GED, College selection) = 92 Families Emergency/crisis intervention (immediate need for food/clothing/ shelter) = 268 Families Job Training = 66 Families Housing Assistance = 90 Families Mental Health Services = 58 Families English as a Second Language (ESL) training = 47 Families Services under WIC (Women, Infants & Children) = 195 Families Families experiencing homelessness that acquired housing = 24 Families Marriage Education = 5 Families Child Abuse & Neglect Services = 23 Families Child Support Services = 8 Families Domestic Violence Services = 12 Families Assistance to families of incarcerated = 5 Families Substance abuse prevention & treatment = 14 Families

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Head Start is a no-cost, comprehensive child-focused and family-centered preschool program for children ages 3-5. A range of individualized services in the areas of education, early childhood development, medical, dental, mental health, nutrition, family support, and parent education and training is provided to eligible families who are at the 100% poverty level. In the 2011-2012 school year, 496 kids were enrolled.

success story:
Three year old James and his mother were homeless. After receiving temporary custody of James, Grandma lost her job and soon her apartment. Grandma made sure James continued with his Head Start schooling despite daily bus trips and long walks to the center. The Family Support Worker was able to guide Grandma to county assistance programs such as Community Assistance, TANF, and Workforce. Grandma was also accepted for mental health services for both herself and her grandson through Jefferson Center for Mental Health. Today Grandma has a new job and James is excited to start Kindergarten. She and her grandson now live in their own apartment.

quote:
This school is like an oasis of learning for me and my child. Rosie, Head Start Parent, 2011

Family and Children

Jeffco Prosperity Project
innovation!
Jeffco Prosperity Project (JPP) is a collaboration of community, school, business and county partnerships working together to assist young children and families in poverty to foster educational and family success. Research shows that children living in poverty face greater challenges in succeeding in school, and later in life. JPP works to help families in poverty receive intensive support in order to become self sufficient, while school age children receive academic support to attain their high school diploma. JPP is set to launch Fall, 2012. and provided hope for thousands of citizens who have been struggling in todays economy. Resources were available in a variety of areas including back-to-school information, bike safety, job search, mental health, developmentally disabled services, passport and voter registration information, mentor programs, child care resources, childrens dentistry and many more. Vendors include DDRC, Jeffco YouthWorks, Audio Information Network of Colorado, Jeffco Action Center, Family Tree, Child Care Innovations, Jeffco Public Schools, Big Brothers Big Sisters, Kid Focus Dentistry, Metro West Housing Solutions, Colorado Division of Wildlife, Seniors Resource Center, and many more. These resources were available in one place, at one time for Jefferson County citizens to learn and gain access to resources they might not otherwise know about or know how to find. Not only did people get connected with much needed resources, but they enjoyed an afternoon of no-cost food, entertainment, activities and give-away prizes.

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Kinship care is defined as the full-time nurturing and protection of a child by kin or by someone with a significant relationship to the child. A number of different options are available for financial and medical assistance for kinship care families including free or low cost healthcare. Some assistance is temporary and other assistance may continue until a child reaches adulthood. Visit http://www.cokinship.org/video.html to view an informational video on Kinship Care. The Kinship Care program has 740 active families.

Kinship care

success story

success story

Jeffco CARES Festival, organized by Human Services, was a no-cost festival geared toward bringing the community together and providing resources to help them. In August, 2011 the Jeffco CARES Festival was attended by over 2,000 people and over 60 organizations who shared their services

Playground at Human Services Building Come and check out the brand new playground recently installed in the Human Services Building courtyard. This is a wonderful addition to the services provided to children and families. Many families spend visitation time together in the courtyard or bring their children while waiting for services. Now there is a fun and safe way for our families to interact safely and positively. This playground has been dedicated to the Honorable Brian D. Boatright for all of his work in supporting the families of Jefferson County. The playground is for 2-12 year olds and supervision is required.

Jeffco CARES Festival 2011.

Honorable Brian D. Boatright playground located in the Human Services Building courtyard.

Food, Health, and Financial Assistance

Food assistance
Formerly known as Food Stamps, this program assists eligible, low-income Colorado residents or families with the cost of purchasing food. Individuals must meet federal income and resource standards. 14,615 families, or 32,858 people, received food assistance in 2011. This was a 15% increase from 2010 (or 2,000 more families and 3,600 more individuals) Colorado Department of Human Services recognized Jefferson County for achieving 95.6% timely processing for regular food assistance applications Jefferson County was recognized by the Family Assistance Division at Denver County Department of Human Services for assisting with their food assistance backlog Jefferson County processed over 7,000 new applications for expedited food assistance and 11,000 applications for regular food assistance in 2011 Over 32,000 individuals received food assistance in Jefferson County in August 2011, equating to over 14,000 families

Medicaid and childrens Health Plan Plus (cHP+)

Family Medicaid provides assistance with medical expenses for eligible, low-income Colorado resident families and pregnant women. Childrens Health Plan Plus is a low-cost health insurance program for eligible children and pregnant women who do not qualify for Medicaid. Which program residents qualify for depends on the ages of children, income, and size of the family. In 2011, 44,280 individuals received Medicaid assistance, a 12% increase over 2010 or 4,690 more individuals

award:
Human Services Director Lynn Johnson and the Jefferson County Department of Human Services received a prestigious award for outstanding customer service at the U.S. Department of Health and Human Services 2010 Regional Directors Honor Awards Ceremony. Ms. Johnson accepted the Francis Ishida Award for Customer Service which recognizes the exceptional achievement in service to the beneficiaries of the Medicare, Medicaid, and Childrens Health Insurance Programs.

quote:
I would like to take a moment and thank you for truly being understanding of the guidelines you follow and how important YOU made me feel! You sincerely care about helping the people you come in contact with. That quality is quite rare. It is hard enough to have to go through the process, given the pride of the individuals who come to you for help. Thank you so very much for giving me respect instead of suspicion. Kelly, Jefferson County Resident I came in frantic. Alyssa fixed everything and was very kind. Sarah, Jefferson County Resident MYTH: Perceived Myth: Most people are poor because they do not want to work. Fact: Many people living in poverty are employed and able to work, however do not earn enough to get out of poverty. Many of those living in poverty are not of working age. Many poor individuals are elderly and even more are children (about 40 percent).

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colorado works

Colorados Temporary Assistance for Needy Families (TANF), also known as Colorado Works, provides financial assistance, job preparation, and work opportunities to assist needy families with children achieve economic and family stability. The Colorado Works program currently serves more than 2,500 families annually Invested $5.5 million in benefits to families, contributing to health, safety, and future economic well-being Families receive an average of 16 months of federal TANF benefits, 73% lower than the federal 60 month limit Created Training Grounds, a small business enterprise to provide training to 50 participants and youth with disabilities Number of families receiving benefits increased by 27% since December, 2008 Invested $130,138 in local businesses through the paid internship program in 2011 Created the Employment Retention Initiative to provide post-TANF services to reduce the number of families re-entering TANF

Lynn Johnson receiving the Francis Ishida Award for Customer Service.

Food, Health, and Financial Assistance

quote:
Diann is a Colorado Works Program Specialist. I received a call from one of Dianns customers named April. April was very pleased with Dianns customer service and used the words amazing, fantastic, and above and beyond to describe her customer service skills. Good job Diann. I appreciate your great work ethic and how you relate to your customers. Thank you. Kevin Vieweg, Community Assistance Supervisor client pain and made it difficult for her to get around on her crutches. Karen has a big heart and quickly jumped into action searching out an extra backpack from the Jeffco YouthWorks Team. This simple act allowed the woman to get around easier and made her life more efficient as she searched for work. Karen regularly does small things like this for her clients and positively impacts many lives in the process.

award:

success story:
After losing her job, a customer turned to the Colorado Works program for work assistance. To learn and improve on crucial employment skills, she volunteered at several organizations including National Resource Conservation Services and Jefferson Countys Colorado Works. Her hard work paid off and earned her an On-the-Job employment opportunity with a community partner, St. Anthony Health Passport. This customer just celebrated her one year anniversary as a full time benefited employee and is making $17.57 per hour. MYTH: Perceived Myth: The poor live off government welfare. Fact: The majority of those living in poverty do not receive government welfare assistance. Of those who do receive assistance, it accounts for only one-quarter of the income of adults living in poverty. For rural areas, participation rates in social service programs are even lower. Perceived Myth: The majority of welfare recipients are teen mothers. Fact: Only about 8% of Colorado welfare caseloads are teen mothers.

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Colorado Works Case Managers Recognized and Awarded by Jefferson County for Their Exceptional Customer Service There have been many challenges for this program including financial assistance cutbacks for clients and a recent change in the program philosophy and vision. This positive team quickly shifted gears to work with customers to identify other resources and strategies to meet their needs for financial assistance. They also embraced the new philosophy and vision for the program, including attending intensive training and implementing new strategies for customer engagement. It is very common around this office to overhear discussion of new ideas and creative ways to engage customers in goal development for themselves and their families.

award:

Colorado Works Career Coordinator, Karen Foster, Recognized and Awarded by Jefferson County for Exceptional Customer Service As a Career Coordinator, Karens compassionate approach makes a difference for her clients in many small ways. One particular customer came to the office for assistance; arriving by bus, on crutches, and carrying all her necessary documents and personal belongings in a very large purse around her neck. The weight of the purse was causing the

Jefferson County Department of Human Services has a Welfare Fraud Investigations and Quality Assurance Team to ensure funding is properly allocated.

did you Know?

LeaP

The Low Income Energy Assistance Program (LEAP) assists eligible, low-income households with a portion of winter home heating costs from November 1st through April 30th. 8,532 Jeffco households applied for LEAP in 2011-2012. This decreased from nearly 10,000 households that applied in 2010-11 because of reduced funding from Congress

Power of Partnership
innovation!
Power of Partnership is a partnership between faith-based organizations and Jefferson County government agencies that weave together and join forces to be better and stronger for the communities they serve. In the Power of Partnership meetings the needs in the community, how to meet those needs, resources that are available, and opportunities for partnering are discussed. The faith community and Jefferson Countys government agencies have established a trusting, working relationship in which each can call on the other to assist an individual or to address a larger community concern. From providing space in the congregations for gatherings, to addressing homelessness, the two entities share resources, passion, and desire to work on the issues in the community. Many things have been asked of the faith community and they have responded. For example, a family whose adolescent son died precipitously was able to hold a family gathering at a local church thanks to connections made through Power of Partnership. The family did not belong to a church community, however, the church opened their doors to them and also provided food and drink for the family. When collaboration takes place, new and creative ideas are born, various viewpoints are shared, and positive results take place. Every other year Power of Partnership holds a conference recommended for anyone who has a desire to partner with others to make the community a better place to live. Attendees are encouraged to come with an open mind and a willingness to work together. Through this conference all are expected to discover the power of partnership. Partnership is necessary in order to achieve the very best results for those in need. Twice a year a newsletter is created and distributed highlighting partnerships that are working and ways to get involved. For more information or to get involved, contact Susan Franklin, (303) 271-4051.

welfare Fraud investigation

Fraud is intentional deception or misrepresentation made by a person knowing that the deception or misrepresentation could result in some type of benefit to them for which they are not eligible. Examples of fraud include false reporting or failure to report: household members or a change in household members; earnings from employment; any type of household income; and bank accounts. By reducing welfare fraud through the Investigations Unit, Jefferson County increases public confidence in the welfare system, saves taxpayer dollars, and ensures that funds are available to those who really need assistance. In 2011, the Investigations Unit conducted 233 welfare fraud investigations detecting $327,030 in fraudulent overpayments. As a result of fraudulent activity, 49 individuals were disqualified from receiving further public assistance which resulted in a financial savings of $134,400.

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quality assurance

Quality Assurance case reviews identify incorrect payments, training needs, and potential internal or external fraud. Incorrect payments not only penalize clients but also adversely affect tax dollars. In 2011, the Quality Assurance Team conducted 2,946 case reviews for Colorado Works, Food Assistance, Medicaid, and Long Term Care programs. As a result of the reviews, incorrect payments were identified and timely corrected minimizing the negative impact on clients.

Lynn Johnson speaking at the Power of Partnership Conference.

Housing Assistance
While Human Services does not deliver housing assistance directly to county residents, it does administer State and Federal funds for a variety of homelessness, housing, economic development, and infrastructure improvement initiatives. All projects are managed and coordinated with a wide array of partners throughout the county including private businesses, not-for-profit organizations, faith based organizations, and other local government entities. The collaborative efforts focus on ensuring that all stakeholders are at the table since all sectors of the community have a vital role in addressing these issues. The primary grants administered include: Community Development Block Grant Program (CDBG) priority is housing, economic development, and infrastructure for low-income communities. Partners include private sector businesses, local planning and zoning offices, economic development offices, and not-for-profit organizations. Community Services Block Grant (CSBG)priority is job creation, employment, and emergency services to assist individuals to reach self sufficiency. Partners include employment organizations such as workforce centers, schools, faith based, and not-for-profit organizations. HOME Investments Partnership Program (HOME) priority is affordable housing and partners include faith based and notfor-profit organizations. Neighborhood Stabilization Program (NSP)priority is purchasing foreclosed properties, rehabilitating them, and selling them to income eligible buyers to help stabilize the housing market and local communities most impacted by foreclosures. Partners with this program are two Jefferson County developers, one is a not-for-profit, and the other is a private business. Each developer in turn has a network of private businesses they work with to complete all aspects of the program including realtors, contractors, inspectors, appraisers, etc. In 2011, HOME and CDBG activities included rehabilitating three dilapidated neighborhood parks, developing nine Habitat for Humanity Homes, paving 14 alleyways, rehabilitating four apartment buildings, and providing 40 first time home buyers with down payment assistance.

SUCCESS STORY:

3355 AMES STREET - Completely updated, two bedroom, two bathroom home with alley-loaded two-car garage in the Panorama Park neighborhood of Wheat Ridge is an example of the quality work being performed by Wheat Ridge 2020, Inc. under the Neighborhood Stabilization Program. Because of this program, a young man was able to purchase his first home.

SUCCESS STORY:

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Community Development provided nonprofit group Archdiocesan Housing of Denver over $600,000 in Community Development Block Grant (CDBG) and HOME Investment Partnership Program (HOME) funds leveraging approximately $10.7 million in private and federal funding to develop Golden Pointe Apartments a 56 unit workforce housing development in Golden housing single individuals and families. The development was completed in 2010 and serves as beautiful affordable housing conveniently located near major transportation routes and community centers.

Justice Services
community corrections
Screens and recommends placement of adult and juvenile offenders diverted from incarceration, contracts for private community correction services, audits service provider standards compliance, monitors offender progress, and staffs statutory decision making boards. Reviewed 1,889 Felony Offenders referred for placement in 2011 36% of the offenders evaluated were accepted for placement 75% of offenders that successfully complete the program remain arrest free two years after leaving the program. The similar success rate for prison realeasees is 50% This alternative to imprisonment is one-third the cost of prison

community service (useful Public service sentencing)

Places and supervises offenders sentenced to public service labor as an alternative to jail. Clients labor is an economic benefit to county agencies, other governments, and charitable non-profit programs Participants pay $85 fee ($448,742.43 revenue) The 3,943 offenders sentenced to the program in 2011 provided 114,082 hours of free labor valued at $839,351 ($232,553 for County Agencies)

success story:

success stories:
A new all womens community corrections facility opened in 2011. Because male clients outnumber female clients by 4 to 1, Community Corrections programming and treatment services have always been designed for men. The Jefferson County Corrections Board asked staff and private service providers to explore the creation of a separate program for female offenders. This new facility holds up to 120 females with programming designed specifically for them. Approved by the Jefferson County Corrections Board, privatized and independent service provider, Intervention Community Correction Services (ICCS), in partnership with Jefferson Center for Mental Health and the State Department of Corrections, has implemented the John Eachon Reentry Program for mentally ill offenders transitioning out of prison to the community. This project is designed to deal with offenders with serious and persistent mental illness. This will be the only treatment program of this type in Community Corrections in the state.

Residential Work Crews Provide Sanctions, Beneficial Service to Outdoor Lab Schools Each weekend, juveniles numbering as many as two dozen board a west-bound bus driven by Work Crew Leaders. These youngsters have failed drug tests, refused to comply with court orders or probation, and did not attend school. Projects at the Windy Peak or Mt. Evans Outdoor lab School await their labors, such as painting and cleaning, weed removal, wood-splitting, and others. Each youth contributes 16 hours over the weekend and spends the better part of three days and two nights working under constant supervision of Crew Leaders who provide evaluation reports following the weekend. Each juvenile must earn satisfactory scores in the categories of motivation, teamwork, judgment, and leadership. Through constant coaching, the Crew Leaders have helped boys and girls referred by Municipal and County Courts, Truancy, Probation, and Diversion to successfully volunteer more than 5,000 hours to the Outdoor Lab Schools in 2011. These contributions help offset some operating costs of the Outdoor Lab properties, who recently found themselves at the business-end of a budgetary scalpel, as well as provide positive opportunities for young offenders to participate in a restorative justice environment.

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Justice Services
criminal Justice Planning
Provides planning, research, and evaluation services for the justice agencies that serve Jefferson County. They maintain a comprehensive, cross-agency (municipalities, county, state) database of trends in the local criminal justice system. The Criminal Justice Planning unit supported the development of: Investigation and implementation of electronic traffic citations Detention Facility Use Plan (resource management) Drug Court (specialty court) Life Skills Training for Middle school (substance abuse prevention) Nurse Family Partnership (substance abuse prevention) Jail release coordinator for mentally ill offenders Court Date Notification (court case processing efficiency) Jefferson County Bail Project (efficiency and safety) Intervention, diversion, and treatment for the mentally ill offender 30 day medication for mentally ill released from jail Inmate-out mate program (DUI treatment) 42% increase in demand in last 3 years 1,740 cases processed in 2011 All mediation services provided by 240 trained volunteer mediators Settle 70% of all cases where disputants participate On average 35%-40% of Mediation customers are Human Services customers

Pretrial services

success stories:
22 Criminal Justice Planning (CJP) won a $250,000 federal grant to improve coordination between the criminal justice and mental health systems. They were one of only 40 awards out of 279 applicants. CJP completed the first phase of the Colorado Improving Supervised Pretrial Release (CISPR) project. This is a 10-county initiative led by CJP and the Pretrial Justice Institute which will develop evidence-based policies and practices for pretrial service programs in Colorado. The first phase of the CISPR project was the development of a validated pretrial risk assessment tool. The Colorado Pretrial Assessment Tool (CPAT) was rolled out to participating counties in early March 2012. Phase 2 of the CISPR project will develop evidence-based supervision protocols that match the type of pretrial supervision to the risk profiles posed by individual defendants. CJP completed the Jefferson County Substance Abuse Indicators report, which documents the extent of substance use in the county. Its purpose is to inform stakeholders and assist policy-makers in data-guided decisions regarding prevention, intervention, or treatment efforts.

Pretrial Officers interview arrested persons suspected of committing a crime and recommend bond and release conditions to the Courts. If Pretrial release is granted, a Pretrial Services Case Manager provides supervision of the defendants compliance with bond conditions, court appearances, and GPS or substance abuse monitoring. 4,923 defendants were ordered to Pretrial supervision out of 5,120 defendants interviewed for bond release by the Pretrial staff in 2011 Active cases on supervision vary from 1,200 to 1,500 Successful Court-appearance rate while under Pretrial supervision is 98% 95.7 % have no arrests while under Pretrial supervision

award:

Justice Services Employee, Leslie Holmes, Recognized and Awarded by Jefferson County for Her Exceptional Customer Service For the benefit of the county, the Sheriffs Office, and an inmate experiencing significant medical issues, Leslie worked collaboratively with the courts to expedite the release of this inmate. By coordinating the early release, it allowed the inmate more medical dignity during his illness and to be surrounded by his family in the hospital. It also saved the county a substantial amount of money related to security costs and medical bills. Leslie recognized the inmates need for special consideration and accomplished this in addition to her normal responsibilities. She demonstrated a positive attitude and was very willing to accept this additional work to benefit everyone involved. Q&A: Q: Why does Human Services oversee several programs that might normally fall under the justice system? A: The reason is both Human Services and the Justice System provide services to much of the same population. For example, almost 45% of Mediation Services customers are also Human Services customers. Many of the mediation issues encompass child support, food assistance, and welfare.

Mediation

Provides conflict resolution services to assist county agencies and residents to resolve disputes including work place, personnel, student/teacher, child support, protection orders, and law enforcement complaints.

Veterans Services
Veterans Services assists residents of Jefferson County who served in the United States Military. The office may assist with claims for service-connected compensation, pension, burial benefits, medical treatment, G.I. Bill, vocational training, or any other benefits. The Veterans Services Office talks with about 125 veterans per month and an average of 20 claims are made per month The Veterans Service Officer continues to address the needs of over 48,000 veterans that live in Jefferson County. Jefferson County is second only to El Paso County for the number of veterans residing in our county in the state one of the most affected groups. The goal is to provide housing, along with other services that veterans may require, whether it is resume- and career-building activities to after-school child care. Low-income or homeless veterans currently receiving case management services from the VA may be eligible to apply.

employment services for veterans

success story:
The Veterans Services Office is one of the busiest in the state. It is manned by only one officer and the position can often be overwhelming. The officer was presented with the opportunity to hire a veteran customer part time while this customer was going to school. This placement afforded the veteran customer with additional job skills and experience while assisting the officer with the large case load. This was a win-win situation for all involved.

Ensures that all eligible veterans are provided with maximum employment and training opportunities, with priority given to any veteran. In 2011, over 4,120 veterans registered with the Workforce Center 2,262 actually came to the Workforce Center and received staff assisted services; 1,046 entered employment Of those assisted, 339 were disabled veterans of which 135 successfully entered employment 31 veterans were successfully enrolled in the Veterans Workforce Investment Program (VWIP) to learn and update skills to better their employability

success story:
Bert Johnson is a recently-separated, service-connected disabled veteran who has served in support of Iraqi Freedom and continues to serve in the National Guard. Our Disabled Veterans Outreach Program Specialist, first met with Johson and completed a comprehensive assessment to determine possible barriers to employment, including the lack of certifications that would allow Johnson to move into his desired employment. Johnson enrolled into the Workforce Investment Act program for training and also applied for the Veterans Workforce Investment Program (VWIP) for desired training in A+, Network+, and Security+ Computer training through LeaderQUEST. Johnson continued to work with the Workforce Center and was approved for and entered into the VWIP program in August 2011 for the requested computer training. Johnson also began the VetPropulsion held on Wednesday nights at Red Rocks Community College. The purpose of the VetPropulsion program is to take a veteran from where they are currently and bring them to a job-ready status in a short amount of time. Recently, Johnson was offered and accepted a position with a technology company earning $28.40/hour, working 15 days on and 7 days off.

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Homeless veterans Housing and services Program

Homeless Veterans Housing and Services Program is a partnership between Jefferson County Department of Human Services, Community Development, Metro West Housing Solutions, U.S. Department of Veterans Affairs, and many others to provide housing and services to 15 formerly homeless veterans and their families in the heart of Lakewood. Working with the U.S. Department of Housing and Urban Development (HUD), Jefferson County secured over $450,000 for Metro West to make improvements and alterations to the Belmar Groves Community Resource Center. Some of the improvements include expanding the event center, adding a fitness room, computer and career resource center, and private rooms for one-on-one work. Veteran households will take advantage of Metro West Housing Solutions standard robust package of human services and additional resources specifically for veterans. Community Development, a division of Human Services also has supported this program with $275,000. The focus is on older members of the veterans community, as well as those who are currently returning from active duty. With the economy still struggling, veterans are

Financial Overview
2012 Human services-revenue
Total: $145,145,273*
County ledger Federal/State ledger

2012 Human services-expenditures by division

Total: $145,145,273*
Business, Finance & Admin $6,390,739 4% Community Asistance $76,061,023 53% Children, Youth & Families $30,259,705 21%

$49,200,775; 34%
$79,732,723; 55%

Career & Family Support Svcs $16,507,045 11% Community Development $4,831,463 3% Head Start $3,887,360 3%

$16,211,775; 11%
County dollars State/Federal dollars State/Federal dollars
*Excludes Developmentally Disabled County revenue Based on 2011 CAFR

Justice Services $7,207,938 5%

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*IncludesState/Federalledgerexpenditures(basedon2011CAFR);ExcludesDevelopmentallyDisabled

*Includes State/Federal ledger expenditures (based on 2011 CAFR); Excludes Developmentally Disabled expenditures

2012 Human Services-Revenue This graph attempts to demonstrate where actual cash is recorded. This chart shows $79 million is recorded on the Federal/State Ledger. This portion of cash remains with the State and Federal agencies, while the remaining portion is received by the County and recorded on the County ledger. $49 million comes to the County from external sources (i.e. grants), and $16 million is generated from local sources (i.e. mill levy). While Jefferson County Human Services manages this revenue in whole, the actual cash is recorded on separate ledgers.

2012 Human services-revenue by division

Business, Finance & Admin Career & Family Support Services Children, Youth & Families Community Assistance Community Development Head Start Justice Services
$3,360,813 $3,029,926 $1,447,053 $15,059,992 $4,077,349 $26,182,356 $3,994,628 $72,066,395 $0 $4,831,463 $542,035 $3,345,325 $2,789,897 $4,418,041 Division Total County Dollars Fed/State Dollars

2012 Jefferson county-non-county revenue

Social Services Balance of County

$32,550,998 27.9%

$84,193,007 72.1%

Source: 2012 Adopted Budget

2012 Jefferson county-county revenue

Social Services Balance of County 25

dexpenditures

$328,755,646 96.2%

$12,879,843 3.8%

Source: 2012 Adopted Budget

2012 Jefferson County Non-County Revenue This chart attempts to demonstrate the proportionate ratio of external revenue sources by fund. The term Balance of County simply refers to the aggregate of County funds (General Fund, Road & Bridge Fund, Open Space Fund) aside from the Social Services Fund.

Divisions
Jefferson County Department of Human Services operates and manages over 50 programs through seven divisions:

career & FaMiLy suPPort services

Mission: To promote social and economic well-being for our customers by providing exceptional services through highly trained and qualified staff.
Director: Megan Reyes, (303) 271-4564, mreyes@jeffco.us Programs: Jefferson County Workforce Center, Jeffco YouthWorks, Employment Services for Veterans, Colorado Works, Child Care Assistance Program, Child Support Services, Fatherhood Program Location: 3500 Illinois Street, Golden, CO 80401

cHiLdren, youtH & FaMiLies

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Mission: To promote the safety, well-being, and permanency of children, youth, and families within the Jefferson County community.

Director: Mary Berg, (303) 271-4163, mberg@jeffco.us Programs: Child Protection, Foster Care & Adoption, Post Adoption Support, Youth Services, Kinship Support Location: 900 Jefferson County Parkway, Golden, CO 80401

coMMunity assistance

Mission: To strengthen individuals, families, and communities by promoting their safety, stability, and independence.

Director: Lynnae Flora, (303) 271-4658, lflora@jeffco.us Programs: Aging and Adult Services, Economic and Medical Assistance Services (EMAS), Long-Term Care Eligibility, Options for Long Term Care, Adult Protective Services, Aging Well in Jefferson County Project, Aid to the Blind, Aid to the Needy and Disabled, Burial Assistance, Colorado Quest Card/EBT Card, Colorado Works/Temporary Assistance for Needy Families (TANF), Food Assistance, General Assistance, Low-Income Energy Assistance Program (LEAP), Medicaid and Child Health Plan Plus, Medicare Savings Plan, Old Age Pension, Telephone Assistance Program (Lifeline), Veterans Services Location: 900 Jefferson County Parkway, Golden, CO 80401

coMMunity deveLoPMent

Mission: To create a better community through fostering effective partnerships which serve the housing needs of low to moderate-income populations and strengthen the economic vitality of Jefferson County.

Director: Kat Douglas, (303) 271-8372, kdouglas@jeffco.us Programs: Community Development Block Grant (CDBG), Community Services Block Grant (CSBG), Home Investment Partnership Fund (HOME), Neighborhood Stabilization Program (NSP) Location: 100 Jefferson County Parkway, Golden, CO 80401

Head start

Mission: Jefferson County Head Start is committed to providing education, health, nutrition, and family services to children and families in need. Head Start, in collaboration with families and communities, will assist families to become strong, healthier, and self-reliant.
Director: Gayle Perryman, (720) 497-7901, gperryma@jeffco.us Programs: Head Start Location: 5150 Allison Street, Arvada, CO 80002 27

Justice services

Mission: Justice Services supports and improves the functions of the Justice System by providing innovative and cost effective enhancements to those functions and fortifying public safety and quality of life of citizens.
Director: Tom Giacinti, (303) 271-4841, tgacint@jeffco.us Programs: Community Corrections, Community Service, Mediation Services, Pretrial Services, Criminal Justice Planning Location: 3500 Illinois Street, Golden, CO 80401

Business & Finance

Mission: To provide accurate, timely and reliable financial services to the Human Service Department.

Director: Hal Straatmann, (303) 271-4401, hstraatm@jeffco.us Programs: Accounting and budget management specifically for Human Services funded programs. Issuance and reconciliation of all benefits disbursed to clients. Location: 900 Jefferson County Parkway, Golden, CO 80401

Thank you
We couldnt do what we do by ourselves. Collaboration and partnership is key. With sincere appreciation, we thank the following organizations for their time, hard work and dedication to serving our customers.
1st Judicial District A Precious Child A&A Languages, LLC AARP Abundant Life Christian Center Accountability Polygraph ACS Community Lift ACTS Resource Center Adams County Adeste In-Home Care Advanced Health Care One Center Advanced Patient Advocacy Group Aerotek Affiliated Computer Services, Inc Aging Well Group Alameda Gateway Alano Club-Way Farers Allison Brittsan Alpine Access Alternative Behaviors Counseling, Inc. Alternatives Pregnancy Center, Inc. AMEND Inc. American Council of the Blind of Colorado American Legion American Lung Association Ameristar Casino Resort Spa Amicis Italian Restaurant Amusement Park at Heritage Square Angel with Paws Angels Unaware Apex Park & Recreation District Applebees Applewood Business Association Applewood Community Church Applewood Community Garden Apprenticeship Programs Arapahoe County Arapahoe House Inc. Archdiocesan Housing Artesian Spa Arvada Chamber Arvada Community Food Bank Arvada Covenant Church Arvada Health Rehab Center Arvada Home Depot Arvada Presbyterian Church Arvada Therapy Solutions Arvada United Methodist Church Asian Pacific Development Center Aspen Diversified Industries Aspen Family Services Aspen Treatment Services, Inc. Assistive Technology Partners Audio Information Network of Colorado Auraria Community Center Avalon Awesome Pedodontics of Loveland Baby Haven Therapeutic Early Childhood Education Center Ball Metal Beverage Division Basic Faith Church Bayaud Enterprises Bayaud Industries Belmar Academy Benefits Planner Bessies Hope Bethlehem Lutheran Church Big Brothers Big Sisters of Colorado, Inc. Big Sky Outdoor Advertising Blue Spruce Habitat for Humanity Boomers, Inc. Boulder County Bozinovski and Associates Brainfit Safe Driving Brian Bagwell Bridgeway Bright Star Early Learning Center BrightStar Home Health Care Brink Security Brothers Redevelopment, Inc. Buds Warehouse Business Resource Center Butler Institute for Families Calvary Episcopal Church CareNet Counseling Caridian BCT Carin Clinic Caring Connection Caring Heart Counseling Carmichael Chiropractic Wellness Center Carol Marfut Carpenters Cupboard CASA, Inc. Castle Counseling & Consulting Cat Care Society Center for Governmental Training Centura Health Cerebral Palsy of Colorado Ceridian Cherry Creek Language Center Cherry Hills Community Church Chick-fil-A Child Advocacy Resource and Education, Inc. Child and Family Play Therapy Center Child and Youth Leadership Commission or member agencies Child Care Innovations Child Find Childrens Dental Specialists Childrens Hospital Chris Loeffler Church of Christ City of Arvada City of Golden City of Lakewood City Of Littleton City of Wheat Ridge Citywide Banks Clear Creek County Clear Creek Technical Services, Inc. Clements Community Center Coalition to End Childhood Hunger Collaborative Journeys, LLC Collaborative Services for Change, PC Colliers Flooring Colorado Access Colorado Association for the Education of Young Children Colorado Association of Manufacturing Technology (CAMT) Colorado Bioscience Organization Colorado Boys Ranch Colorado Child Health Plan Plus (CHP) Colorado Christian University Colorado Coalition for Homeless Colorado Commission on Aging Colorado Community Health Alliance Colorado Council of Churches Colorado Counties, Inc. Colorado Cross Disability Coalition Colorado Department of Healthcare

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Policy and Financing Colorado Department of Human Services (CDHS) Colorado Department of Labor & Employment (CDLE) Colorado Department of Local Affairs (DOLA) Colorado Division of Housing Colorado Division of Wildlife Colorado Homeless Families Colorado Housing Assistance Corporation Colorado Indigent Care Program Colorado Kinship Connection Colorado State Child Support Enforcement Colorado State Veteran Affairs Columbia Sanitary Comfort Dental Community College of Denver Community Credit Counseling Community First Foundation Community Partners Hires Community Power Corporation Community Workforce Experience Program Conifer Chamber of Commerce Conifer Health Solutions Connections Counseling Consumer Capital Partners Costco Cradle to Crayons Creative Treatment Options Credit Union of Colorado Crossroads Counseling Services, LLC CrossroadsX Counseling, Professional LLC CSU Extension Service Dan Welch, Fatherhood class for jail inmates David Kalis David Nahum Decatur Place Denver Childrens Home Denver County Denver Family Therapy Center, Inc. Denver Foundation Denver Great Kids Head Start Denver Indian Family Resource Center Denver Inner City Parish Denver Metro Prisoner Reentry Initiative Denver Regional Council of Governments, Area Agency on Aging

Denver Regional Council of Governments, CAPA Denver Regional Mobility & Access Council Denver Rescue Mission Developmental Disabilities Resource Center (DDRC) Developmental Disability Consultants Devereux Cleo Wallace Diamond Standard Diane Waller and all of Foothills Forever Families Dinosaur Ridge Disabled American Veterans (DAV) Discovery Club Divine Reflection CC Division of Vocational Rehabilitation Douglas County Dove DRCOG, Denver Regional Council of Governments Dress for Success Drive Smart Colorado DRMAC DSC Window Fashions Duncan YMCA / Arvada Easter Seals Eaton Terrace Edgewater Food Bank Edgewater Inn Education Foundation of West Chamber Links for Learning Education Opportunity Center El Paso County El Pueblo Girls and Boys Ranch Elise Ginsburg Emily Griffith Opportunity School Empowerment Equinox Counseling and Wellness Center Estes Street Clinic Eurest Food Services Evergreen Chamber of Commerce Evergreen Christian Outreach Center Excelsior Youth Center, Inc. Exempla Lutheran Hospice Exempla Lutheran Medical Center Expressions Counseling and Consultation Faith Bible Church in Arvada Faith Community Church, Littleton Family Advocacy, Care, Education, Support

Family First Family Integrated Treatment Court Family Support 360 Family Tree Family Voices Colorado Federation of Families for Childrens Mental Health First Baptist Church First Community Church, Littleton FirstBank of Colorado Flatirons Habitat Restore Food Bank of the Rockies Foothills Animal Shelter Foothills Art Center Foothills Behavioral Health Foothills Community Church Fortune Valley Casino Friends First Friends of Man Front Range Community College GB Fish & Chips GED Program Gilpin County Gilpin High School Girl Scout Troop 3432 Glass Hearts Global Urban Renewal Authority Golden Chamber of Commerce Golden Together Churches Good Neighbor Garage Goodwill Industries Granville Assisted Living Griffith Centers for Children Habitat for Humanity Habitat Home Improvement Harvest Christian Community Harvest House Havens Hope Heading Home Heavenfire Health and Wellness Helping Hearts and Hands High Mountain Counseling His Closet and Cupboard His Love Fellowship Home Depot Home Instead Senior Care Hope House Hospice of St. John HRI Auto Body iCAST Inter City Hope Interchurch Arms Interfaith Hospitality Network

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Thank you (contd)

Intervention Community Corrections Services J&K Towing Jacob Anderson Jacob Engineering Jacque Sumida Jacqueline Richman James Baroffio Jane Hoffmann Janet Coutts Jeff Kendig Jeffco Public Schools Jeffco Transition Services Jefferson Adult Financial Jefferson Center for Mental Health Jefferson Community Connections (JCC) Jefferson County Appraisal District Jefferson County BEST Group Jefferson County Coroner (Suicide Prevention) Jefferson County Council on Aging Jefferson County Courts Jefferson County District Attorney and County Attorneys Office Jefferson County Facilities Team Jefferson County Fairgrounds Jefferson County Foster Family Association Jefferson County Head Start Jefferson County Housing Authority Jefferson County Jail Jefferson County Mediation Jefferson County Open Space Jefferson County Planning & Zoning Jefferson County Probation Department Jefferson County Public Health Jefferson County Public Library Jefferson County Resource Center Jefferson County Sheriffs Office Jefferson County Truancy Jefferson Economic Council Jefferson Foundation Jefferson Hills Corporation Jefferson Unitarian Church Jessica Garcia Jessica Painter-Salon Denver Jimmy Johns Gourmet Sandwiches Job Corps JOBS Cabinet Johnson Controls Joshua Station Joy House Karyl McBride Kathleen Heit Kelsey Hopson Ken-Caryl Ranch Metro District Kid Focus Dentistry Kids in Need of Dentistry King Soopers Kirk Thoreson Kohls of Arvada Kong Kris Ward Kristin Powell Labors Community Agency, Inc. Laboratory Corporation Lakewood Christian Fellowship Lakewood Macaroni Kid Lakewood Meridian Retirement Community Laramier County Laura Graber Laura Zeeman at Red Rocks Community College Leader Quest Life Support Behavioral Institute, Inc. Lifeloc Lifelong Adult Education Services, Inc. Light and Life Church Lightly Treading Lisa Kreutzer-Lay Little Caesars Pizza of Wheat Ridge Little Hearts Child Care and Learning Center Livewell Wheat Ridge Lockheed Martin Space Systems Company Lombard & Clayton Inc. Lookout Products & Consulting, Inc. Lori Kochevar Love INC of Littleton Loveland Ski Area Lowes Home Improvement Center Lutheran Family Services of Colorado Lynette Perkins Photography Lynn Willbanks Majestic Awning Manufacturing Consortia Maple Star Colorado Mapleton Care Center Marshall Polygraph Services, LLC Marta Wells Marys Sober House Matt Burde and Erik Husman/Golden Community Garden Meadow Gold Mean Street Ministries Mean Street Ministry Medicaid Mental Health Corporation of Denver Mesa County Metro Area Workforce Centers Metro Community Provider Network Metro Food Bank Metro West Housing Solutions Metropolitan State University Mi Casa Michelle Simmons Midland Group Mikki Levett and Applewood Community Church Mile High Ministries Mile High United Way Mile High Youth Corps Military Order of Purple Heart MillerCoors Miners Maze Adventure Land Miracle Mountain Methodist Church Motivational FrameWorks Mount St. Vincent Home, Inc. Mountain Resource Center Mountair Christian Church Mullins Youngdahl Design Company My Beloved Ministries My Fathers House National Institute for Change, P.C. National Renewable Energy Lab New Life Worship Center Nicoletti-Flater Associates, PLLP North Jeffco Community Recreation Center/APEX North Presbyterian Church Our Lady of Fatima Grade School Our Saviors Church Packs of Hope Page One Solutions Palmer and Associates Paralyzed Veterans of America (PVA) Park County Parker & Froyd Mental Health Services Paul Roy PBS&J Peak Vista Perklen Incorporated Personal Touch Senior Services Peter Long Phoenix Multi Sport Pillar Property Services, LLC Piper Electric Point Athletic Primary Purpose Club Prime Time for Seniors

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 PrimeStar Solar, Inc. Private Single Entry Point Professional Development International (PDI) Professional Testing Services Progressive Therapy Systems Project Angel Heart Project Renew Project Safeguard Pros and Cons Pyramid Counseling Inc. Qualistar Quest Corporation R.O.C.K. Red Rocks Community College Ralston Ace Hardware Ralston House Raquel Ferszt, Translation Services Rebuilding Together Red Rocks Community College Redirecting Sexual Aggression Reflections for Youth, Inc. Rene Guerette Results Matter Rewired Rib City Grill Rite of Passage, Inc. Riverside Baptist Church Road Called Strate Rocky Mountain Education Center Rocky Mountain Family Council Rocky Mountain Offender Management Systems Rocky Mountain Trade Assistance Corporation Rocky Mountain Immigration Advocacy Network Ronald McDonald Mobile Van Rose Medical Foundation RTD (Regional Transportation District) Running Creek Counseling Service S.P.I.N. Foundation Sacred Heart Catholic Church Safeway Salvation Army Samantha Petra Cordova Foundation Samaritan House Sams Club Savio House School to Work Alliance Second Wind Fund of Metro Denver, Inc. Seeds of Change Therapy, LLC Senior Community Employment Program (SCEP) Senior Housing Options

Senior Reach Senior Support Services Seniors Resource Center Servicios De Le Raza Serving Kids Set Free @ Mile High Sew and Sews Shannons Hope Sheet Metal Workers Local Union 9 Shiloh Home, Inc. Shine, Inc. Sierra Nevada Corporation Signal Behavioral Health Network Simply Efficient Sisters of Color United for Education Small Business Administration (SBA) Social Security Administration Sooper Credit Union Source Counseling and Contracting Services, LLC SpayToday, Neuter Now! Spellbinders SPIN Enterprises, Inc. Spring Institute for Intercultural Learning St. Anthony Hospital Stacy Evans Stacy Sheridan Counseling State Division of Youth Corrections, Lookout Mountain Stop the Revolving Door Stout Street Clinic Stride Susan Saarinen, Landscape Architect Suvi Miller Suzanne Carter SWAP Sweep Stakes Unlimited SWIC (SouthWest Improvement Council) Synergy / Addiction Research and Treatment Services TAA (Trade Adjustment Assistance) Target Tay Thien Buddhist Temple Tennyson Center for Children at Colorado Christian Home Terry Taylor Texas Roadhouse The Action Center The Arc The Care Navigator The Event Connection The Giacosa Foundation The Integrity Project

The Learning Source The Legal Center The ROAD Drop-In Resource Center Theresa Weiss Third Way Center Thrive! Therapy & Consultation Services Tim Foster Total Longterm Care Touching Hearts at Home Traci Johnson TranslationLinks Treatment and Evaluation Services Triad Early Childhood Council Tricia Mettler Turnabout Program Universal Kempo Karate Schools Urban Peak US Army Recruiting US Truck Driving Value Options Veteran Green Jobs Veteran Service Organizations Veterans Administration Veterans of Foreign Wars (VFW) Vickie Kearney Victory Outreach VITA - Volunteer Income Tax Assistance Volunteers of America Wadsworth Control Systems Wal-Mart Warren Tech Warren Village WaterStone Community Church in Littleton Wells Fargo West Chamber Serving Jefferson County West Metro Fire Rescue Western Air Wheat Ridge 2020, Inc. Wheat Ridge Presbyterian Church Wheat Ridge Recreation Center Wheat Ridge Rotary Club Whole Foods WIN Partners WINGS Foundation, Inc. Wiz-Quiz West Women in Crisis Womens Bean Project WorkLife Partnership Xcel Energy Youthtrack, Inc.

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Directory
Board of County Commissioners
Donald Rosier, Chair Faye Griffin John Odom

Human Services Department

Lynn Johnson, Executive Director (303) 271-4002 Mary Berg, Deputy Director (303) 271-4163 Marilyn Blomberg, Executive Assistant to the Director (303) 271-4002 Kris Kinzli, Communication Manager (303) 271-4601

Human Services Division Directors

Hal Straatmann, Business and Finance (303) 274-4401 Megan Reyes, Career and Family Support Services (303) 271-4564 Mary Berg, Children, Youth and Families (303) 271-4163 Lynnae Flora, Community Assistance (303) 271-4658 Kat Douglas, Community Development (303) 271-8372 Gayle Perryman, Head Start (720) 497-7901 Tom Giacinti, Justice Services (303) 271-4841

Human Services Program Managers

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Rena Kuberski, Aging and Adult Services (303) 271-4251 Susan Franklin, Aging Well Project and Power of Partnership (303) 271-4051 Joe (Jining) Zhou, Budget Manager (303) 271-4443 Sue McDonald, Child Protection Intake (303) 271-4155 Barb Weinstein, Children, Youth and Families, Finance and Resource (303) 271-4138 Alvin Tafoya, Child Support Services (303) 271-4716 Dani Crane, Colorado Works and Child Care Assistance (303) 271-4719 Wanda Cowart, Economic and Medical Assistance Service (303) 271-4350 Janet Sullivan, Investigations and Quality Assurance Manager (303) 271-4343 Natalie Mall, Ongoing Child Protection Services (303) 271-4082 Susan Walton, Resource and Permanency Planning (303) 271-4081 Susan Rumley, Workforce Center, Business Services and Veterans (303) 271-4727

Jefferson County Human Services

900 Jefferson County Parkway Golden, CO 80401 www.jeffco.us/hs

Child Abuse Hotline

(303) 271-HELP (4357) Report concerns about the welfare or safety of children.

United Ways 2-1-1

Adult Protection Hotline

Free, multilingual service available 24 hours a day/7 days a week and refers callers to nonemergency health and human services. Dial 2-1-1 (rates may apply) or call toll free 1-866-760-6489

(303) 271-4673 Provides assistance to adults 18+ who are at risk of abuse, neglect or exploitation.

Jefferson Center for Mental Health

(303) 425-0300

Welfare Fraud Hotline

(303) 271-4287 Report concerns of someone providing false information or receiving assistance they are not eligible for.