CHAPTER 9 1. personality 2. traits 3. traits 4. genes and environment 5. conscientiousness, agreeableness, neuroticism, openness, extraversion 6. conscientiousness 7. agreeableness 8.

neuroticism 9. agreeableness 10. conscientiousness 11. openness 12. extraversion 13. extraversion and openness 14. conscientiousness 15. accomplishment striving 16. accomplishment strivers 17. accomplishment strivers 18. communion striving 19. agreeableness 20. agreeableness 21. extraversion 22. zero acquaintance 23. status striving 24. status striving 25. conscientiousness 26. extraverts 27. positive affectivity 28. neuroticism 29. negative affectivity 30. negative affectivity 31. differential exposure 32. differential exposure 33. locus of control 34. extraversion vs introversion, sensing vs intuition, thinking vs feeling, judging vs perceiving 35. sensing, intuition 36. judging 37. team building 38. interests 39. investigative 40. artistic 41. realistic 42. individualism-collectivism, power distance, uncertainty avoidance, masculinity-femininity, short-term vs long-term orientation 44. feminine 45. masculine 46. long-term orientation 47. short-term orientation

48. collectivism 49. uncertainty avoidance 50. uncertainty avoidance CHAPTER 11 1. pg 346-347 2. interdependent, common goals, task oriented purpose 3. produce goods or provide services, long life, high involvement 4. production team, maintenance team, sales team, etc 5. work, management 6. designed to be relatively permanent 7. integrate activities of subunits across business functions, long life, moderate involvement 8. perform complex tasks, variable life/involvement (i.e. surgical team, sports team, etc) 9. project team 10. work team 11. parallel team 12. management 13. parallel team 14. project team 15. parallel team 16. action team 17. forming, storming, norming, performing, adjourning (FSNPA-Fuck Studying, No Perfect Answers) 18. forming 19. storming 20. norming 21. performing 22. adjourning 23. mid-point change 24. task interdependence 25. pooled 26. sequential 27. sequential 28. sequential 29. reciprocal 30. comprehensive 31. increases, increasing 32. outcome 33. ?? Goal, low outcome interdependence ?? 34. pg 356 35. role 36. establishes direction of the team 37. team building roles: harmonizer, encourager, compromiser 38. aggressor, dominator, recognition seeker 39. influence the quality of team's social climate 40. directly facilitates the accomplishment of team tasks orienter, devil's advocate, energizer 41. orienter, devil's advocate, energizer 42. benefit/hurt team 43. energizer?

44. Disjunctive 45. disjunctive 46. conjunctive 47. additive 48. one person with low conscientiousness can affect whole team, pg 361 49. diversity in teams is beneficial provides for a larger pool of knowledge/perspective 50. similarity-attraction CHAPTER 12 1. team process 2. process gain 3. synergy 4. process loss 5. production blocking 6. motivational loss 7. social loafing 8. social loafing 9. creative behavior 10. brainstorming 11. brainstorming creative behavior 12. wait their turn to express ideas 13. nominal group technique 14. generate individual list, write down without having to wait their turn 15. decision informity 16. decision informity 17. decision informity, staff validity, hierarchical sensitivity 18. staff validity 19. staff validity 20. hierarchical sensitivity 21. boundary spanning 22. ambassador, task coordinator, scot 23. ambassador 24. higher-ups 25. ambassador 26. scout 27. scout 28. task coordinator 29. teamwork processes 30. strategy formulation transition process 31. transition, action, interpersonal 32. teamwork activities that focus on preparation for future work mission analysis, strategy formulation, goal specification pg 389 33. transition, action 34. action 35. systems monitoring 36. action processes 37. coordination 38. affect management interpersonal 39. interpersonal processes

40. ?? emotions ?? 42. ?? noise?? 43. ?? 44. face-to-face 45. higher 46. all-channel 47. circle, Y 48. pg 388 49. decision informity 50. staff validity CHAPTER 13 1. leadership 2. power 3. legitimate, reward, coercive 4. position of authority, title, right to ask others to do something within the scope of their job 5. reward 6. reward 7. referent 8. referent 9. referent 10. substitutability 11. substitutability 12. substitutability 13. discretion 14. explain rules/requirements and ensure people understand consequences, respond promptly to infractions without favoritism, investigate first, provide warnings, fair punishments 15. explain why its important, provide evidence, don't make rash statements, don't exaggerate, listen seriously, act confident 16. explain rules/requirements and ensure people understand consequences, respond promptly to infractions without favoritism, investigate first, provide warnings, fair punishments 17. awareness of power/position 18. influence 19. inspirational 20. apprising 21. consultation 22. collaboration 23. consultation 24. ingratiation 25. exchange 26. apprising 27. pressure 28. coalition 29. internalization 30. internalization 31. compliance 32. resistance 33. compliance 34. competing? personal characteristic?

35. Political skill 36. social astuteness 37. need for power, machiavellianism 38. machiavellic 39. competing 40. avoiding 41. accommodating 42. collaborating 43. competing 44. competing 45. competing 46. competing 47. avoiding 48. avoiding 49. avoiding 50. accommodating CHAPTER 14 1. role taking 2. role making 3. outgroup 4. leader effectiveness 5. leader emergence 6. high: openness, extraversion, cognitive ability, energy, stress tolerance, self confidence 7. decision-making style 8. autocratic 9. delegative 10. autocratic 11. consultative 12. consultative 13. facilitative 14. delegative 15. delegative 16. how himself or others 17. decision significance, importance of commitment, leader expertise, likelihood of commitment, shared objectives, employee expertise, teamwork skills 18. autocratic 19. delegative 20. consultative 21. initiating structure 22. consideration 23. integration consideration 24. communication consideration 25. initiation, organization, production 27. readiness 28. readiness 29. telling 30. telling 31. selling

32. low, high 33. delegating 34. selling high initiating, high consideration 35. transformational 36. laissez faire 37. laissez faire 38. passive management-by-exception 39. passive management-by-exception 40. active management-by-exception 41. contingent reward 42. transactional 43. intelectual stimulation 44. individualized consideration 45. delegating 46. participating 47. consultative 48. delegative 49. autocratic 50. facilitative