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Lying in the Workplace Research Report June 25, 2012

The entire contents of this presentation are proprietary to Dulye & Co. This material may not be copied or reproduced for any purpose. Any reproduction or disclosure requires the prior consent of Dulye & Co. For more information, please contact Liz Smithers, 347-733-1144 or lsmithers@dulye.com.

Lying in the Workplace: Report Contents

1. 2. 3. 4. 5. 6. 7. 8.

Research Approach / Process Summary Observations Overall Results: Quantitative Data Demographic Breakout: Gender Demographic Breakout: Age Demographic Breakout: Employer Demographic Breakout: Company location Overall Results: Qualitative Data

Dulye & Co. 2012

Research Approach
1. Introduce in Fox Business column and Dulye & Co. web/blogs

2. Conduct Oct.-Nov. 2011


Online/Anonymous

3. Compile and trend responses from nearly 250 participants. Analyze more than 750 comments
Dulye & Co. 2012

Research Process
Quantitative 3 multiple choice questions (includes 2 comparatives about prevalence and acceptability) Qualitative 3 open-ended questions/ 716 responses
What is the worst lie your manager, a direct report or a co-worker could tell you? 236 responses How do you create a workplace where truth can reign? 242 responses What is the single biggest factor that causes lying in the workplace? 238 responses

Demographics Employer/company, Gender, Age, Location

Dulye & Co. 2012

Summary Observations: Key Takeaways


Uptick in prevalence over the past 5 yearsparticularly in ratings of women, non-profit workers, older workers Non-profit workers see spike in acceptability vs. 5 years ago Workers in medium size businessesplus workers 34 and undercite clear gender influences in lying Internal and external forces combine to influence External: Economy and marketplace Internal: Leader/manager communication and behavior; culture Consequences of lying are serious and costly Corrective action needs to start with the topand expand to all Corp Comm and HR have significant influence for raising awareness and supporting corrective actions on this issue
Dulye & Co. 2012

Overall Results: Quantitative Data


Note: percentages may not add up to 100% due to rounding.

2012

Lying in the Workplace: Prevalence


Compared to 5 years ago, the prevalence of lying in the workplace has:

Increased

48%

Stayed the same

42%

Decreased

9%

0%
Total: 244
2012

50%

100%

Lying in the Workplace: Acceptability


Compared to 5 years ago, the acceptability of lying in the workplace has:

Increased

30%

Stayed the same

43%

Decreased

9%

0%
Total: 244
2012

50%

100%

Lying in the Workplace: Gender Influence


Does gender influence lying in the workplace?

Yes

29%

No

71%

0%
Total: 244
2012

50%

100%

Response Demographics: Gender

2012

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Response Demographics by Gender: Total

Females

150

Males

94

50

100

150

200

Number of Responses

Total: 244
2012

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Lying in the Workplace: Prevalence


Compared to 5 years ago, the prevalence of lying in the workplace has:

Females
Increased

Males 53% 39% 36% 50%

Stayed the same

Decreased

9% 10% 0% 50% 100%

2012

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Lying in the Workplace: Acceptability


Compared to 5 years ago, the acceptability of lying in the workplace has:

Females

Males 32% 27% 39% 49% 27% 23%

Increased

Stayed the same

Decreased

0%

50%

100%

2012

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Lying in the Workplace: Gender Influence


Does gender influence lying in the workplace?

Females

Males 30%

Yes

28%

68%
No

71%

0%

50%

100%

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Response Demographics: Age

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Response Demographics by Age: Total

21 and under 22-34 35-44 45-54 55-65 65 and over


0

6 71 40 74 51 4
20 40 60 80

Number of Responses

Total: 246
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Lying in the Workplace: Prevalence


Compared to 5 years ago, the prevalence of lying in the workplace has:

21 and under

22-34

35-44

45-54

55-65

65+

Increased

50% 41% 43% 49% 55% 33% 49% 43% 36% 43%

100%

Stayed the same


0% 8% 13% 14% 2% 0% 17%

Decreased

0%

50%

100%
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2012

Lying in the Workplace: Acceptability


Compared to 5 years ago, the acceptability of lying in the workplace has:

21 and under

22-34

35-44
20%

45-54
33%

55-65

65+

Increased

30% 31% 37%

50%

Stayed the same


25%

34% 37%

50% 56% 43%

Decreased

17% 24% 23% 32% 25% 25%

0%

50%

100%
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2012

Lying in the Workplace: Gender Influence


Does gender influence lying in the workplace?

21 and under

22-34

35-44

45-54

55-65

65+
100%

55%

Yes
0% 0%

23% 23% 18%

44%

No

70% 77% 82% 100%

0%

50%

100%
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Response Demographics: Employer

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Response Demographics by Employer: Total

Government Large Business (1,000+) Medium Business (501-1,000) Small Business (under 500) Non-profit Organization Other

32 87 22 38 50 15
0 50
Number of Responses

100

Total: 244
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Lying in the Workplace: Prevalence


Compared to 5 years ago, the prevalence of lying in the workplace has:

Government Small (under 500)

Large (over 1,000) Non-profit Organization


36%

Medium (501-1,000) Other

47% 53% 47% 47% 60%

Increased

41% 45%

Stayed the same


9% 11% 5% 11% 6% 13%

39% 34% 40%

59%

Decreased

0%
2012

50%

100%
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Lying in the Workplace: Acceptability


Compared to 5 years ago, the acceptability of lying in the workplace has:

Government Small (under 500)

Large (over 1,000) Non-profit Organization


28% 28% 23%

Medium (501-1,000) Other

Increased

47% 47% 41% 46%

60%

Stayed the same


25% 24% 23%

39% 34% 40%

55%

Decreased

11% 6% 13%

0%
2012

50%

100%
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Lying in the Workplace: Gender Influence


Does gender influence lying in the workplace?

Government Small (under 500)

Large (over 1,000) Non-profit Organization


31% 28%

Medium (501-1,000) Other

Yes

77% 21% 34% 40% 69% 71%

No

23% 76% 62% 60%

0%
2012

50%

100%
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Response Demographics: Company Location

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Response Demographics by Location: Total

Within the US

221

Outside the US

22

100

200

300

Number of Responses

Total: 243
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Lying in the Workplace: Prevalence


Compared to 5 years ago, the prevalence of lying in the workplace has:

Within the US

Outside the US 48% 45% 41% 45%

Increased

Stayed the same

Decreased

10% 5% 0% 50% 100%

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Lying in the Workplace: Acceptability


Compared to 5 years ago, the acceptability of lying in the workplace has:

Within the US

Outside the US 32% 14% 41% 50% 26% 32%

Increased

Stayed the same

Decreased

0%

50%

100%

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Lying in the Workplace: Gender Influence


Does gender influence lying in the workplace?

Within the US

Outside the US 28%

Yes

36%

71%
No

64%

0%

50%

100%

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Overall Results: Qualitative Data


All written comments are shown as submitted, without corrections to spelling or grammar.

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Lying in the Workplace: Qualitative Data

What is the single biggest factor that causes lying in the workplace? (238 responses)

50% cited fear


people are afraid of losing their job fear of failure fear of change fear of repercussion fear of getting in trouble

50
Communication Me Culture

Fear

Dulye & Co. 2012

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Responses: Single Biggest Factor that Causes Lying


18% cited poor communication practices inability of a manager to deliver the truth people do not know how to effectively communicate change, good or bad leader sugarcoats to avoid confrontation miscommunication about expectations rumors gossipfear of letting out information too soon ramifications for telling the truth 15% were me-based (personal gain, protect my agenda) people are lying to cover up their mistakes people only worry about themselves 15% cited cultural factors dont recognize the value of honesty poor ethics, standards unhappy work environment politics if theres no trust, theres no truthno accountability reward system set on unrealistic goals 2%: Other time managementasked to do more than ever before
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Dulye & Co. 2012

Lying in the Workplace: Qualitative Data

What is the worst lie your manager, a direct report or a co-worker could tell you?
(236 responses)

60% of responses focused on job or career status


your job is safe youre up for promotion you got tenured you are doing great youre my favorite employee
Job/career

60
Company status Team/project

Dulye & Co. 2012

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Responses: Worst Lie That You Could be Told


The remaining 40% of responses were split between team/project status and company performance
Team/project performance a team member lying about an injury to get out of doing work they did something completed a taskbut they did not in fact the clients job is completed, when its not Company performance the company is doing well when we really arent lying about our organizations financial wellness

Dulye & Co. 2012

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Lying in the Workplace: Qualitative Data

How do you create a workplace where truth can reign? (242 responses)

65% of responses cited better communication


executives must be visible managers who are quick to dispel rumors, gossip and misinformation have an open communication policy encourage all people to speak up

65
Culture Training/other

use straight language


Communication

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Responses: How Do You Create a Workplace of Truth Of the remaining responses:


30% focused on culture
truth begins at the top require honesty from the top down create an atmosphere where people take a sense of ownership hold people responsible for their actions reward candor culture of collaboration create a team environment establish consequences for lying

5% cited training/other factors


have a strong ethics program and training have more social gatherings

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Contact Us for More Information

Dulye & Co. / 347-733-1144 / www.dulye.com

The entire contents of this presentation are proprietary to Dulye & Co. This material may not be copied or reproduced for any purpose. Any reproduction or disclosure requires the prior consent of Dulye & Co. For more information, please contact Liz Smithers, 347-733-1144 or lsmithers@dulye.com

2012

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