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Q 1) Critically examines each aspect of business philosophy of IBM as stated by its chairman Mr. Thomas J. Watson in 1963.

Ans) The first business philosophy of IBM states respect for individuals which means they are concerned about each and every individual in their organization and also their customers and clients. They understand that everyone have unique identity and that should be respected. This help IBM to build an image in the mind of the people that the organization is concerned for them so it will help IBM to retain talent and get best out of them. The second business philosophy states they want to give best customer service than any other company in the world. This shows that they want to keep their customers happy by providing best service as customers are the one who is the main source of revenue generation. They want to be the first choice for every customer in the world and this can only happen when there is a positive perception about the company in customers mind. Third business philosophy of IBM states that they believe that an organization should pursue all task with the idea that they can be accomplished in a superior fashion. This shows that IBM is concerned about each and every task which they take up, they want to complete each task with the best possible result. This also shows that the company understand their limit i.e. the type of work which they can do or which they cannot and accordingly they take up the work. Q 2) Compare the philosophy, vision and mission of Reliance Industries Ltd with the actions taken by it in running its business. Identify consistencies and incongruencies if any and give your comments about the same.
Ans)

The philosophy , vision and mission statement of Reliance Industries Ltd are focused on ethics, honesty, integrity, respect, quality of life across the entire socio-economic spectrum, value and ethical treatment for all their shareholders etc. They also follow it in their business but they are more concerned of the profit they will gain from their business. They are more concerned for creating value for their shareholders and be ethical towards them and says that they are ethical if its creating value for their shareholders. They also do programs to enhance the quality of life across the entire the socio-economic spectrum by doing awareness programs in village areas, and with the help of it they create brand image for themselves. The consistencies in the philosophy, vision and mission statement is the ethical treatment with their shareholders and incongruencies in the three statements is Q 3) Discuss philosophy, Vision and mission of Wipro and how it has enabled it to become a leading IT player in India. Wipros philosophy states that do business better- leverage the changing business dynamics for driving future business. Under this philosophy they focus on doing the business in better way

by path breaking innovations and ideas have culminated into the `Wipro Way' a process which directly impacts customer benefits by improving time-to-market, enhancing predictability and reliability, and cutting costs. They also change according to the current market trend or requirement. They adapt new technology and innovation to drive future business from their clients. The vision of wipro contribute for global e-society, where a wide range of information is being exchanged beyond time and space over global networks, which breaks down the boundaries among countries, regions and cultures, allowing individual to take part in various social activities in an impartial secure way. Continous effort to enhance people lifestyle and quality by means of developing new technology in wireless communication states that Wipro is focus on the contribution it makes towards electronic society, what new ideas and innovation it provides to the society and how it will affect the lifestyle of their customer and clients and beneficial It will be towards the communication technology. This helps Wipro to come up with new products and innovative ideas which leads them to be on the top 10 companies list. The mission statement of Wipro is to be a RF System Solution Provider, through its innovative research and design works for a new world of broadband wireless communication. They want to best in wireless communication, so with the help of RF system they will become the most innovative and efficient solution provider which will lead in better service and will help Wipro to be the leading player in IT in India.

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