vLab Integrated Demo Script

EMC SRM Suite Integrated

Demo
September 28, 2012

Revision
Published Version 1.0

Integrated Demo Guide

Revised On:
9/28/2012

Page 1 of 17

Revised By:
Roy Laverty, Sergey
Schindler

vLab Integrated Demo Script

Table of content
Table of content................................................................................................................. 2
1 Getting Started............................................................................................................... 3
1.1
Introduction: ........................................................................................................ 3
1.2
Pre-requisites....................................................................................................... 4
1.3
Accessing the Integrated Demo........................................................................... 4
1.4
Access Credentials .............................................................................................. 4
2 Demo Environment Overview ...................................................................................... 5
2.1
Demo Architecture .............................................................................................. 5
2.2
Demo Diagram .................................................................................................... 5
3 Use Case 1 Troubleshoot an Oracle Performance Issue ............................................ 6
3.1
Description .......................................................................................................... 6
3.2
Watch4Net........................................................................................................... 7
3.3
ProSphere .......................................................................................................... 11
3.4
Storage Configuration Advisor ......................................................................... 13
4 Getting Help .................................................................................................................. 17

Page 2 of 17

vLab Integrated Demo Script

1 Getting Started
1.1 Introduction:
This is an integrated demo of the EMC Storage Resource Management Suite. The suite
consists of Watch4Net, ProSphere, and Storage Configuration Advisor. The current demo
consists of one use case. However, in the near future more use cases will be added.
The SRM Suite provides increased visibility into heterogeneous storage environments. Its
tight integration with EMC arrays enables customers to monitor and analyze their use of
key EMC differentiating technologies such as Fully Automated Storage Tiering for
Virtual Pools (FAST VP) and Federated Tiered Storage to meet both application
performance and cost containment objectives.
The SRM Suite enables customers to identify and manage the impact of storage resources
on application performance and availability.
Customers can assure storage services through end-to-end analysis from the
application to the storage array, unlike NetApps OnCommand Insight, which
lacks the application visibility and provides less insight into the end-to-end data
path.

The SRM Suite is completely agentless, which eliminates the burden of deploying
and managing host agents. This sets it apart from both HP and IBM's storage
management suites, which require host agents.

With the SRM Suite, customers can optimize their storage resources to maximize
application performance and health while controlling the cost of exponential data growth.

Please Note: It is important to note that this is NOT a replacement for an in-depth
comprehensive demonstration of various features and functions of other individual
products integrated within this demo. Stand-alone product demos with the full scope of
demo scenarios should be used for in-depth demonstrations of these separate products.

Page 3 of 17

vLab Integrated Demo Script

1.2 Pre-requisites
It is expected from the presenter delivering this demo to be already familiar with the
EMC vLab Demo Cloud environment and operations. This information can be found at
EMC|One.

1.3 Accessing the Integrated Demo

Once the reservation is available, there is no need for additional action to start the demo.
To access the demo and take advantage of its flexible architecture, it is recommended to
start with launching the Remote Desktop (RDP) connection to the Launchpad VM as
described in the EMC vLab Cloud User Guide:
http://one.emc.com/clearspace/docs/DOC-21412
Additional details and useful tips maybe found in the vLab Demo Cloud FAQ list:
http://one.emc.com/clearspace/docs/DOC-21411

1.4 Access Credentials

You can login into Launchpad VM of this demo using RDP with the following set of
credentials. Same set of credentials has been created in all component products of SRM
Solution Suite
UserID: emcadmin
Password: P@ssw0rd
In addition to these unified credentials, you can also use the default credentials for each
product portal:
Wath4Net:

UserID: admin
Password: changeme

ProSphere:

UserID: appadmin
Password:Changeme1!

Storage Configuration Advisor:

UserID: admin
Password: 123456qw

Page 4 of 17

vLab Integrated Demo Script

2 Demo Environment Overview

2.1 Demo Architecture
This integrated demo environment consists of 6 Virtual Machines (VMs):
1 Launchpad RDP client
3 ProSphere (SRM, SDA, and HDB)
1 Storage Configuration Advisor (SCA)
1 Watch4Net (W4N)
These VM have been built and configured in the ASD Storage CSE lab in Hopkinton.
The datacenter infrastructure discovered and monitored by SRM Suite components
consisted of several distributed EMC Labs, and includes physical and virtual servers,
SAN fabric switches and EMC storage arrays.

2.2 Demo Diagram

The entire demo environment has been uploaded to the vLab. Please note that the
discovered infrastructure topology and associated performance data no longer present.
The following diagram represents the current SRM Suite demo environment:
vLab Portal:
http://portal.demoemc.com
RDP
Session
vLab User
RDP
Launchpad VM
Connection
with RDP
W4N Portal

SCA Portal
ProSphere
Portal
Storage Resource Management (SRM) Solution Suite
ProSphere

W4N

SRM

HDB

SCA

SDA

Cloud Datacenter Infrastructure

Virtual
Applications Machines

Physical
Servers

SAN
Fabric

Page 5 of 17

Storage
Arrays

vLab Integrated Demo Script

3 Use Case 1 Troubleshoot an Oracle Performance

Issue
3.1 Description
This use case will show how the suite can be leveraged to isolate a SAN configuration
issue which has impacted performance of an Oracle database.
Specifically it will show:

Oracle disruption
Identify the VM hosting the Oracle instance
Analyze the IO path from the VM to the storage
Review SAN configuration policies

Page 6 of 17

vLab Integrated Demo Script

3.2 Watch4Net

Launch the shortcut to W4N Portal by selecting the shortcut

Watch4Net UI with the unified credentials:

Page 7 of 17

. Log into the

vLab Integrated Demo Script

Review the W4N portal. You will see multiple view blocks within the UI.

At the bottom left of the page you will see a view block titled Instances Downtime for
Oracle DB. This table provides high level availability metrics including instance uptime,
downtime duration, and reboot count. Click the ORCL instance name to review detailed
availability data for the ORCL database instance. The Instances Downtime for Oracle
DB/ORCL will show that the ORCL instance was down on August 22nd.

In the Tree pane expand the

ReportPacks>ReportPack for
Oracle>Inventory>List Instance.
Page 8 of 17

vLab Integrated Demo Script

To view details of the ORCL instance click LGLOB118, ORCL under the List
Instances menu.
This view shows metrics and configuration information for the ORCL instance located on
host LGLOB118.
Now take a look at the virtual machine by clicking the ReportPack for VMware in the
tree. This view provides high level data for VMware environments. Click the All Virtual
Machines under Performance Scorecards.

This report provides a report card for

each virtual machine in the
environment. In this environment
there are over 100 virtual machines.
Each column can be filtered to reduce the the report to the data we are interested in.

Page 9 of 17

vLab Integrated Demo Script

Click the filter icon on the Name colum then type LGLOB118. Note the filter dialog is
not case sensitive and it also autocompletes. To apply the filter click the value lglob118Oracle10g_SQL2000_118. Select lglob118 Oracle10g_SQL2000_118.

This report provides configuration and performance data regarding virtual machine
lglob118, which is hosting the ORCL instance.

Page 10 of 17

vLab Integrated Demo Script

3.3 ProSphere

Now launch the ProSphere shortcut

unified credentials:

. Log into the ProSphere UI with the

Page 11 of 17

vLab Integrated Demo Script

Search for Oracle application server VM lglob118. Click lglob118 in the Search results
dialog. This will launch the configuration item view for virtual machine lglob118.

The Configuration Item view displays an end-to-end topology map of lglob118, system
attributes, Path Details, and Performance. Select the Performance tab to review
performance data. Now, double-click lglac016, ESX Server, in the map. This expands the
ESX server to show the HBA information for lglac016.

Note that there is a single path from the ESX server, lglac016, to the fabric. Also note the
significant increase in Storage IO Response time.

Page 12 of 17

vLab Integrated Demo Script

3.4 Storage Configuration Advisor

Launch Storage Configuration Advisor shortcut

credentials:

Page 13 of 17

and login with the unified

vLab Integrated Demo Script

Using SCA collected data we will review the path policy for this server. Note that there
are 18 critical breaches. Click the link to view the 18 breaches. This will change the view
to the Investigate tab and will automatically set the filter to display the 18 critical
breaches.

The filter can then be modified to narrow the results even further. Click the filter icon.
Set the filter to Affected Object Name>Contains, then type lglac016. Click OK on the
filter dialog.

You should see multiple I/O Path Redundancy rule violations. Select one of the I/O Path
Redundancy rule violations for more detail.

Page 14 of 17

vLab Integrated Demo Script

The Breach Cause tab lists the affected objects, what was breached, the desired state, and
the actual value. Note the desired state is 2 but the actual value is 1. Click the Rule
Information tab.

Page 15 of 17

vLab Integrated Demo Script

Note the Rule Summary. Recall that in ProSphere topology map that lglac016 had a
single path to the SAN. Click the Map tab. The Map in SCA also shows the single path.
However, it also shows an indicator that this server is missing path redundancy.

Reviewing the SCA alert details and the topology map indicate the missing redundant
path as a Root Cause of the Oracle application issue and the storage IO response time
increase.

Page 16 of 17

vLab Integrated Demo Script

4 Getting Help
With all vLab Demo Cloud or this specific demo issues please contact
vlabsupport@emc.com
.
END

Page 17 of 17