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1. FOREWARD Millenium Management Consultants (MMCAFRICA) is leading Consultancy, Training, Inspection and Auditing firm in East, Central and West Africa Region.MMC is affiliated to INTAS/QDCC/EAS, with the Head office is in Nairobi (Kenya) and branch offices in Mombasa, Kampala (Uganda), Kigali (Rwanda) and Lagos (Nigeria). MMC AFRICA comprises of a multidisciplinary team (over 50) of highly qualified, experienced and competent professionals in specialty areas like: quality management, engineering, technocrats, environmental sciences /management, business management & economics, education, natural and social sciences, health & safety systems, among others.

ISO 9001:2008 GUIDE ON IMPLEMENTATION

We place special attention to development, establishment, implementation and maintenance of prudent and demonstrable Quality, Automotive, Aeronautical, Environmental, Product Safety, Occupational Health & Safety Management Systems, Quality Assurance Schemes that show commitment to reduction of costs, social welfare disparities and enhancement of safe working environment. This is achieved through training, consultancies, auditing and inspection. MMC offers services to diverse clientele ranging from the industrial sector to manufacturing & service sectors, as well as other development organizations and agencies. Some of the clientele include the petroleum industry, airports, processing companies/ industrial manufacturers, Educational Institutions ,health care services sector, agric-industry, food industry, hotels & restaurants, insurance industry, research organizations, and testing laboratories, processing and packaging companies, transport, cargo, freight, industry, beverage & brewery industry, industries (chemical; chemical; engineering; construction; etc), the banking sector among others.

1. ISO 9001:2008 IMPLEMENTATION PROCESSES Scope Conduct a Gap Analysis: Review the existing System and indentify Quality Management System (QMS) Processes Outcome Gap Analysis report Identified QMS Processes Well Communicated QMS Defined responsibility in QMS Implementation Developed documents as per the requirements of the ISO 9001:2008 QMS standard

Activity 1. Gap Analysis-Process Mapping

2. Training and Assigning of Responsibility

Staff Awareness Training Top management Awareness Training Selection of ISO Steering Team Training of ISO Steering Team Appointing of Management Representative

3. Documentation of QMS processes.

Developing of Documents in Compliance with the International Standard Requirements This includes: o Quality Manual and Quality Policy o Six Mandatory/compulsory procedures i.e. control of documents, control of records ,Internal Quality Audits, Control of non-conforming products, corrective action and preventive actions o Departmental procedures as necessary .

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4. Training of Internal Auditors and Self assessment through conducting of Internal Quality Audit. 5. Management Review Meeting

Ensure the trained internal Auditors conduct effective and efficient Internal Audit. Carry out calibration of audit findings to ensure effectiveness of the Internal Audit

Audit findings / reports

Assess QMS Process Performance

Implementation of recommendations for Improvements. Audit Report

6. Certification Stage 1 Audits- conducted by certification body 7. QMS Improvement

Auditing the Existing QMS

Closing any Corrective Action Request raised

8. Certification Stage 2 Audits to be conducted by Certification body.

Assurance that the existing System meets the international standard requirements

Eliminate cause of nonconformities and also causes of potential nonconformities Conformity to Quality Management System Requirements

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9. Acquiring of certificates

Well established, implemented and Maintained QMS

Claim of Conformity to the International Standard

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2 IMPLEMENTATION PLAN 2.1. PROJECT GOALS

1. Start Date 2. Target Certification/registration Date

2.2.

RESPONSIBILITY

2.2.1. Quality Management Representative: Ensure QMS Processes are Established, Implemented and Maintained Report the progress of QMS to Top management and any need for Improvement Where applicable liaison with external parties on matters relating to QMS 2.2.2. Top Management: Appoint the Quality Management Representative Establish quality policy and objectives Conduct management review Ensure availability of resources Communicate to the organization strategic decision of adoption a Quality Management System and importance of meeting its requirements.

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2.2.3. ISO 9001:2008 Steering Team: Assign target start date and completion date for each QMS implementation procedure. Identify training needs for employees and schedule training sessions for ISO 9001:2008 Meet on a regular basis to evaluate progress, and evaluate resource needs for the implementation. Review and approve procedures as they are finalized. Evaluate and choose a Certification /Registration body

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3
Step 1. Gap Analysis

PROJECT TIMELINE
Schedule Date Completion date

2. Training and Assigning of Responsibility

Staff Awareness Training Top Management Awareness Training Selection of ISO steering team Selection of Quality Management Representative Training of ISO steering team

3. Documentation 4. Implementation of Documented procedures(Documentation Review)

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5. Internal Audit Training 6. Conducting of internal Audits 7. Management review Meeting 8. Procure for Certification Body 9. Stage 1 Audit-Conducted by Certification Body 10. Closing of Corrective action Request 11. Stage 2 Audit Certification Body

12. ISO 9001 Registration

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