SUMMER TRAINING PROJECT REPORT ON SOLID WASTE MANAGEMENT IN A2Z GROUP

UNDER THE GUIDENCE OF COMPANYS GUIDE NAME Anupam Pandey FACULTY NAME Dr. Monika Agrawal

Submitted in partial fulfillment for the award of Masters Degree in Business Administration from G.B. Technical University BY ASHUTOSH KUMAR DIXIT MBA II YEAR ROLL NO.: 1120370010

RAMESHWARAM INSTITUTE OF TECHNOLOGY & MANAGEMENT, LUCKNOW

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DECLARATION
I, ASHUTOSH KUMAR DIXIT, hereby declare that I have carried out summer Training project report on the topic entitled SOLID WASTE MANAGEMENT. I further declare that this project is my original work and no part of this Project report has been published or submitted to anybody or university Award of any other degree or diploma.

PLACE: LUCKNOW DATE:

(ASHUTOSH KUMAR DIXIT) MBA (3rd Semester) ROLL NO. -1120370010

PREFACE
To bridge the gap between the theory and practical it essential for student to step out of the class room and move around the corporate world .Classroom theory can pass on knowledge but attitude and skill can be inherited from actual market exposure. This training had not only provided me the corporate exposure but has also equipped me with an attitude and skill to become a successful leader. And I have learned that how to handle the situation in any adverse time, this practical programme has given me a very wonderful knowledge about publicity and public relation strategies and market competition and I have came up with that idea how can we actually work with perfection by publicity and public relation activities and giving it to a third party . Other than the above mentioned things, this training has given me the exposure to deal with the cut-throat competition which prevails in todays business environment among the various firms and has also taught me how to figure out solutions for this adverse condition.

ACKNOWLEDGEMENT
It gives me great pleasure to express my boundless sense of gratitude to each and every person who directly or indirectly helped me in completing this humble piece of work. During the course of my training, I learnt that Understanding is one thing and Executing is another. I got the opportunity to undergo training at RAMESHWARAM INSTITUTE OF TECHNOLOGY & MANAGEMENT, LUCKNOW. The practical training was very helpful as I got acquainted with various activities of Management. This study also helped me to judge the difference between classroom studies and practical reality of management in an organization. I would like to convey my special thanks to Dr. Monika Agrawal (HOD, MBA Dept.) for helping in this project and taking a keen interest in solving my every small problem, clearing all my doubts and helping me to think, behave and act from managers point of view. I am also thankful to my parents, classmates and friends who were in some or the other way helpful to me in successfully completing this research study.

TABLE OF CONTENTS
DECLARATION ACKNOWLEDGEMENT PREFACE TABLE OF CONTENT INTRODUCTION ABOUT THE TOPIC COMPANY PROFILE RESEARCH METHODOLOGY DATA ANALYSIS FINDINGS SUGGESTIONS RECOMMENDATIONS CONCLUSION BIBLIOGRAPHY ANNEXURE QUESTIONNAIRE

SOLID WASTE MANAGEMENT

Anything else youre interested in is not going to happen if you cant breathe the air and drink the water. Dont sit this one out. Do something. You are by accident of fate alive at an absolutely critical moment in the history of our planet. - Carl Sagon

Solid wastes are all the wastes arising from human and animal activities that are normally solid and are discarded as useless or unwanted. Generation of solid waste is not a new phenomenon. It is as old as the human civilization. In the early days, before the advent of the industrial revolution, the major constituents of wastes were domestic sewage

and agricultural residues, which were biodegradable in nature. Since population was less and fallow land was in plenty, solid wastes could be conveniently disposed off in the countryside either on open ground or were placed in pits covered with layers of earth. Because of their biodegradable nature they used to get decomposed and assimilated in the soil. However, with unparallel industrialization and consequent organization not only has the quantity of the solid waste increased but its quality has also changed. Though rural wastes continue to be made up of domestic wastes and agricultural residues mainly, waste from urban areas and the industrial units contains diverse types of materials that include toxic and hazardous constituents. The discarded waste materials are often reusable and may be considered as resource in another setting. Solid Waste Management is to manage the societys waste in a manner that meets public health and environmental concerns and the publics desire to reuse and recycle waste materials. Solid Waste Management may be defined as the discipline associated with the control of generation, collection, storage, transfer and transport, processing and disposal of solid wastes in a manner that is in accord with the best principles of public health, economics, engineering, conservation, aesthetics and other environmental considerations. The most commonly recognized methods for the final disposal of solid wastes are: Dumping on land Dumping in water Plowing into the soil Incineration

Waste Generation Waste generation encompasses activities in which materials are identified as no longer being of value and are either thrown away or gathered together for disposal. For example, the wrapping of a chocolate is usually considered to be of little value to the owner once the chocolate is consumed and thrown away, especially outdoors. It is important in waste generation to note that there is an identification step, which varies with each individual waste. The quantity of solid waste generation depends upon factors such as standard of living, food habits and degree of commercial activities and the quality of the waste also varies seasonally. According to the study carried out by the Central Pollution Control Board (CPCB) during 2000, in Class I cities, the solid waste generation was about 0.4 kg/capita/day. In other cities, the average solid waste generation was 0.2 kg/capita/day. The quantity of waste generation is directly related to increase of urbanization. The present urban population of India is about 25% and is estimated to go up to 60% in 2025. In India currently about 1,00,000 metric tonnes of Municipal Solid Waste is generated in a day!!! WHAT IS SOLID WASTE Solid wastes are unwanted materials disposed by mankind. Between 2000 and 2025 the waste composition of Indian garbage will undergo the following changes Organic Waste will go up from 40 percent to 60 percent Plastic will rise from 4% to 6% Metal will escalate from 1% to 4% Glass will increase from 2% to 3% Paper will climb from 5% to 15% Others (ash, sand, grit) will decrease from 47% to 12%

Source: Toxics Link, 2002

WHAT IS LIQUID WASTE Liquid waste means sludge resulting from, but not limited to, waste treatment works, air pollution control facility, domestic, commercial, mining, institutional, agricultural, or governmental operations; or other waste materials, including materials to be recycled or otherwise beneficially reused; or septic tank, grease trap, sediment trap, portable toilet, or oil and grease separator pump-outs; or solvents, sewage, industrial waste, hazardous waste, semisolid waste, or potentially infectious waste; or any similar materials which would cause a nuisance if discharged to the ground waters. Liquid waste generator means any person or entity whose act or process produces liquid waste, or who by the nature of its operations uses materials in a process which would subsequently require disposal as a liquid waste . Liquid waste transporters means any person or entity which carries, conveys, bears or transports any liquid waste in any moving vehicle including but not limited to a car, truck, tank car, railroad car or other vehicle. Prohibited Liquid Waste There are a number of waste streams that due to their inherent nature or characteristics can adversely affect the operation of a landfill site and therefore should be prohibited from landfill disposal. The following are recommended as not being suitable for disposal to any type of landfill Radioactive wastes Lead acid batteries Used oil Explosive, flammable, oxidizing or corrosive substances

TYPES OF SOLID WASTES Solid waste includes domestic wastes, municipal wastes, commercial wastes, garbage, rubbish, ashes, construction and demolition wastes, industrial wastes, hazardous wastes, hospital wastes and sewage. Domestic wastes :These wastes are generated by household activities such as cooking, cleaning, repairs, redecoration, empty containers, packaging, clothing, old books, newspapers, old furnishings, etc. Commercial wastes : Solid wastes generated in offices, wholesale stores, restaurants, hotels, markets, warehouses and other commercial establishments. These are further classified into garbage and rubbish. Institutional wastes : Wastes generated from institutions such as schools, colleges, hospitals, research institutions. The waste includes garbage, rubbish and hazardous wastes. Municipal wastes :Wastes generated due to municipal activities and services such as street waste, deadanimals, market waste and abandoned vehicles. Generally, the term is used in a wider sense to incorporate domestic wastes, institutional wastes and commercial wastes. Garbage: It includes animal and vegetable wastes due to various activities like storage, preparation and sale, cooking and serving. These are biodegradable. Ashes: Residues from the burning of wood, charcoal and coke for cooking and heating in houses, institutions and small industries. Ashes consist of a fine powdery residue, cinders and clinker often mixed with small pieces of metal and glass. Rubbish :Apart from garbage and ashes, other solid wastes produced in households, commercial establishments, and institutions are termed as rubbish. Bulky wastes: Bulky wastes are large household appliances such as cookers, refrigerators and washing machines as well as furniture, crates, vehicle parts, tyres, wood, trees and branches. The bulky metallic wastes are sold as scrap metal but some portion is disposed as sanitary landfills. Street wastes: Street wastes include paper, cardboard, plastic, dirt, dust, leaves and other vegetable matter collected from streets, walkways, alleys, parks and vacant plots. Dead animals :It includes animals that die naturally or accidentally killed. It does not include carcass and animal parts from slaughterhouses as these are considered as industrial wastes.

10 Construction and demolition wastes: India generates about 10 12 million tonnes of waste annually. Major components of the construction materials are cement, bricks, cement plaster, steel, rubble, stone, timber, plastic and iron pipes. About 50% of the wastes are not currently recycled in India and 70 % of the construction

Source and quantum of some major industrial wastes Quantity (Million tonnes per annum) 35.0 0.02 0.0164

Sl.No. 1 2 3

Name Steel and Blast Furnace Brine mud Copper slag

Source Conversion of steel Caustic soda industry By product from

smelting of copper Coal based thermal

4 5

Fly ash Kiln dust

70.0 1.6

power plants Cement plants Sugar, paper, fertilizer

Lime sludge

3.0

tanneries, calcium industries

soda

ash,

carbide

7 8

Mica scraper waste Phosphogypsum

0.005 4.5

Mica mining areas Phosphoric acid plant, Ammonium phosphate Mining and extraction

Red mud / Bauxite

3.0

of

alumina

from

Bauxite 10 11 12 Coal washery dust Iron tailing Lime stone wastes 3.0 11.25 50.0 Coal mines Iron Ore Lime stone quarry

Source: Manual on Municipal Solid Waste Management, CPHEEO, New Delhi

Slaughter House Waste India has the worlds largest population of livestock. According to the Ministry of Food Processing, a total of 3616slaughter houses slaughter over 2 million cattle and buffaloes, 50 million sheep and goat, 1.5 million pigs and 150 million poultry annually, for domestic consumption as well as for export purposes. The waste generated here are liquid and solid in nature. Slaughtering of animals generates waste consisting of non-edible organs, stomach contents, dung, bones and sludge from waste water treatment. Central Pollution Control Board has brought out Draft guidelines for sanitation in slaughter houses during August 1998.

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Slaughter house types Large Medium Small

Waste generated 6 7 tonnes / day 2 6 tonnes / day 0.5 1 tonnes / day

Hospital waste Hospital waste is generated during the diagnosis, treatment immunization of human beings or animals. It may include wastes like sharps, soiled waste, disposables, anatomical waste, cultures, discarded medicines, chemical wastes, etc. These are in the form of disposable syringes, swabs, bandages, body fluids, human excreta, etc. This waste is highly infectious and can be a serious threat to human health if not managed in a scientific manner. It has been roughly estimated that of the 4 kg of waste generated in a hospital at least 1 kg would be infected. Surveys carried out by various agencies show that health care establishments in India are not giving due attention to their waste management. After the notification of the Bio-medical Waste (Handling and Management) Rules, 1998, these establishments are slowly streamlining the process of waste segregation, collection, treatment, and disposal. Many of the larger hospitals have either installed the treatment facilities or in the process of doing so. Bio-medical waste Bio-medical waste means any solid and/or liquid waste including its container and any intermediate product, which is generated during the diagnosis, treatment or immunisation of human beings or animals or in research pertaining thereto or in the production or testing thereof. Bio Medical waste consists of human anatomical waste like tissues, organs, body parts, animal wastes generated during research, from veterinary hospitals, microbiology and biotechnology wastes, waste sharps, hypodermic needles, syringes, scalpels, broken glass, discarded medicines and cyto-toxic drugs, soiled waste, such as dressing, bandages, plaster casts, material contaminated with blood, tubes, catheters, liquid waste from any of the infected areas, incineration ash and other chemical wastes. Several health hazards are associated with poor management of bio-medical wastes like injury from sharps to staff and waste handlers associated with the health care establishments. Hospital Acquired Infection (HAI) of patients due to spread of infection. Occupational risk associated with hazardous chemicals, drugs, unauthorized repackaging and sale of disposable items and unused/date expired drugs. The Bio-medical waste (Management & Handling Rules), 1998 is applicable to all persons, who generate, collect, receive, store, transport, treat, dispose or handle bio-medical waste in any form. The occupier of an institution generating bio-medical waste is required to take all steps to ensure that such waste is handled without any adverse effect on human health and the environment. Occupier in relation to any institution generating bio-medical waste, which includes the hospital, nursing home, dispensary, clinic, veterinary institution, animal house, pathological laboratory, blood bank, means a person who has

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control over that institution or its premises. Every occupier shall set up bio-medical waste treatment facilities like incinerator, autoclave and microwave system to treat and dispose such waste. For human anatomical waste (human tissues, organs, body parts) the recommended treatment is incineration or deep burial. Wastes such as needles, syringes, scalpels, blades, glass, etc., are required to undergo chemical treatment, autoclaving or shredding. Solid waste items contaminated with blood and body fluids including cotton, dressing, soiled plaster casts, bedding and other materials are to be treated by incineration, autoclaving or microwaving. Solid wastes generated from disposable items such as tubes, catheters, intravenous sets are to be disinfected by chemical treatment or microwaving mutilation or shredding.

Bio-medical waste shall not be mixed with other wastes and shall be segregated into containers or bags of different colours like yellow, red, blue and black depending upon the type of waste. The untreated bio-medical waste should not be stored in the premises beyond a period of 48 hours and shall be transported only in such vehicles authorized for the purpose by the Government. The environmental considerations must form an integral part of all development and be supplemented by mechanisms to see that environmental safeguards proposed are actually implemented together with systematic monitoring to assess the effectiveness of such precautions in protecting the environment. It is proposed to appoint an advisory committee constituting members from medical, heath care, veterinary, environment management, municipality and other related departments to provide suitable advice. Some common parasites and pathogens associated with solid waste Organisms Time and Temperature for destruction No growth beyond 46o C, death in 30 minutes at S. Typhosa 55-60o and 20 minutes at 60o C, destroyed in a short time in compost environment Salmonella sp. Shigella sp. E. Coli E. histolytica cysts Taenia saginata Trichinella spiralis larvae Br. Abortus or Br. Suis Micrococcus aureus pyogenes var. In 1 hour at 55o C and in 15-20 minutes at 60o C. In 1 hour at 55o C. In 1 hour at 55o C. & in 15-20 minutes at 60o C. In few minutes at 45o C. and in few seconds at 55o C. In a few minutes at 55o C. Quickly killed at 55o C, instantly at 60o C. In 3 minutes at 62-63o C and in 1 hour at 55o C. In 10 minutes at 54o C.

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Streptococus pyogenes Mycobactercum var. hominis Corynebacterium diptheriae Necator americanus A. lumbricoides eggs

In 10 minutes at 54o C.

tuberculosis In 15-20 minutes at 66o C. or after momentary heating at 67o C. In 45 minutes at 55o C. In 50 minutes at 45o C. In 1 hour at 50o C.

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PLASTICS Plastic, with its exclusive qualities of being light yet strong and economical, has invaded every aspect of our day-to-day life. It has many advantages: it is durable, light, easy to mould and can be adapted to different user requirements. Once hailed as a wonder material, plastic is now a serious worldwide environmental and health concern, essentially due to its non- biodegradable nature. More than 50% of the plastic waste generated in the country is recycled and used in the manufacture of various plastic products. Dioxin is a highly carcinogenic and toxic by-product of the manufacturing process of plastics. Burning of plastics, especially PVC, releases this dioxin and also furan into the atmosphere. Plastics are so versatile in use that their impact on the environment is extremely wide ranging. Careless disposal of plastic bags chokes drains, blocks the porosity of the soil and causes problems for groundwater recharge. Plastic disturbs the soil microbial activity. Plastic bags can also contaminate foodstuffs due to leaching of toxic dyes and transfer of pathogens. In fact, a major portion of the plastic bags i.e. approximately 60-80% of the plastic waste generated in India is collected and segregated for recycling. 20 - 40% remains strewn on the ground, littered around in open drains. Designing eco-friendly, biodegradable plastics are the need of the hour. Though partially biodegradable plastics have been developed and used, completely biodegradable plastics based on renewable starch rather than petrochemicals have only recently been developed and are in the early stages of commercialization. The incentives provided for this is not adequate. For example it is both easy and economical to deliver milk in plastic bags rather than in bottles. Health and Medicare Household Carry bags Pet bottles Containers Trash bags Disposable syringes Glucose bottles Blood and uro bags Intravenous tubes Catheters Surgical gloves

Hotel and Catering Packaging items Mineral water bottles Plastic plates, cups, spoons

Air/Rail Travel Mineral water bottles Plastic plates, cups, spoons Plastic bags

Source of generation of waste plastics Problems of solid wastes

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Consumption, linked to per capita income, has a strong relationship with waste generation. As per capita income rises, more savings are spent on goods and services, especially when the transition is from a low income to a middle-income level. India will probably see a rise in waste generation from less than 40,000 metric tonnes per year to over 125,000 metric tones by the year 2030. In 1947 cities and towns in India generated an estimated 6 million tonnes of solid waste; in 1997 it was about 48 million tonnes. More than 25% of the municipal solid waste is not collected at all; 70% of the Indian cities lack adequate capacity to transport it and there are no sanitary landfills to dispose of the waste. The existing landfills not lined properly to protect against contamination of soil and groundwater. Garbage Organic waste Toxic waste Soiled Recyclable Four broad categories kitchen waste, vegetables, flowers, leaves, fruits. old medicines, paints, chemicals, bulbs, spray cans, fertilizer and pesticide containers, batteries, shoe polish hospital waste such as cloth soiled with blood and other body fluids. paper, glass, metals, and plastics

Generation of Municipal Solid Waste Composition Biodegradable Metal scrap, Rubber, 52% 11% 8% 23% 10% 5% Percentage

textiles, etc Stones and Rubber Sand Plastics Paper products

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Municipal Solid Wastes Municipal solid waste includes commercial and domestic wastes generated in municipal or notified areas in either solid or semi-solid form excluding industrial hazardous wastes but including treated bio-medical wastes. Collection of municipal solid wastes Littering of municipal solid waste shall be prohibited in cities, towns and in urban areas notified by the State Governments. To prohibit littering and facilitate compliance, the following steps shall be taken by the municipal authority, namely

1. Organizing house-to-house collection of municipal solid wastes through any of the methods, like 2. 3. 4. 5. 6. 7. 8.
community bin collection (central bin), house-to-house collection, collection on regular pre-informed timings and scheduling by using musical bell of the vehicle. Devising collection of waste from slums and squatter areas or localities including hotels, restaurants, office complexes and commercial areas. Wastes from slaughterhouses, meat and fish markets, fruits and vegetable markets, which are biodegradable in nature, shall be managed to make use of such wastes. Bio-medical wastes and industrial wastes shall not be mixed with municipal solid wastes and such wastes shall follow the rules separately specified for the purpose. Collected waste from residential and other areas shall be transferred to community bin by hand-driven carts or other small vehicles. Construction or demolition wastes or debris shall be separately collected and disposed off following proper norms. Similarly, wastes generated at dairies shall be regulated in accordance with the State laws. Waste (garbage, dry leaves) shall not be burnt. Stray animals shall not be allowed to move around waste storage facilities or at any other place in the city or town.

Generation of Municipal solid waste in various countries Urban MSW Generation Country (kg/capita/day) In 1995 Japan Singapore Hong Kong Korea Malaysia Thailand Philippines 1.47 1.10 5.07 1.59 0.81 1.10 0.52 In 2025 1.30 1.10 4.50 1.40 1.40 1.15 0.80

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Indonesia Sri Lanka China India Mangolia Vietnam Myanmar Bangladesh Nepal

0.76 0.89 0.79 0.46 0.60 0.55 0.45 0.49 0.50

1.00 1.00 0.90 0.70 0.90 0.70 0.60 0.60 0.60

Source: Manual on Municipal Solid Waste Management, Govt. of India, 2000

Various problems are faced due to solid wastes disposal. Dumping of solid wastes in the open could create aesthetic problems as the beauty of a place is destroyed. The garbage forms a source of food for rats, flies, mosquitoes and the like. Hence typhoid, plague, dysentery, diarrhoea epidemics could occur. Toxic hazardous substances in the wastes would be harmful to human and animal health. The plastics if eaten by cows could be fatal. Solid wastes could also pollute water and their burning could lead to air pollution. SOLID WASTE MANAGEMENT AND THE LAW Laws concerning solid waste are passed to improve the solid waste management and to regulate the disposal activity, which causes problems in public health, the environment and economics. Many laws apply to the control of solid waste management problems. Acts, Rules and Notification regarding Solid Waste Management in Inida Law of Torts Indian Penal Code, 1860 Code of Civil Procedure, 1908 Constitution of India, 1950 Code of Criminal Procedure, 1973 Water (Prevention and Control of Pollution) Act, 1974 The Air (Prevention and Control of Pollution) Act, 1981 Environment Protection Act, 1986 Hazardous waste (Management & Handling) Rules, 1989 Coastal Regulation Zone Notification, 1991 Bio-medical wastes (Management & Handling) Rules, 1998. Recycled plastics (Manufacture and Usage) Rules, 1999 Municipal Waste (Management and Handling) Rules 2000

The right to live in a clean and healthy environment is not only a fundamental right guaranteed under Article 21 of our Constitution but also a right recognized and enforced by the courts of law under different laws, like Law of Torts, Indian Penal Code, 1860 Civil Procedure Code, 1908 and Criminal Procedure Code, 1973. The Constitution of India, 1950 the earliest legislation and which is the supreme law of the land has imposed a fundamental duty on every citizen of India under Article 51-A(g) to protect and improve the environment. The obligation

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on the State to protect the environment is expressed under Article 48 A. The right to live in a healthy environment is also a basic human right. The Universal Declaration of Human Rights, 1948 has declared under Article 3 that everyone has the right to life and under Article 25 that everyone has a right to a standard of living adequate for health and well being of himself and of his family. At the national policy level, the ministry of environment and forests has legislated the Municipal Waste Management and Handling Rules 2000 in exercise of the power conferred under sections 3, 6 and 25 of the Environment Protection Act, 1986. These rules shall apply to every municipal authority responsible for collection, segregation, storage, transportation, processing and disposal of municipal solid wastes. Composting of wastes is a legal requirement provided under the Municipal Solid Waste Management (MSW) Rules 2000 for all municipal bodies in the country. The MSW Rules 2000 requires that biodegradable wastes shall be processed by composting, vermi-composting, anaerobic digestion or any other appropriate biological processing for the stabilization of wastes. The specified deadline for setting up of waste processing and disposal facilities was 31 December 2003 or earlier. Every municipal authority shall, within the territorial area of the municipality, be responsible for the implementation of the provisions of these rules, and for any infrastructure development for collection, storage, segregation, transportation, processing and disposal of municipal solid wastes. The Central Government, to perform its functions effectively as contemplated under sections 6, 8, and 25 of the Environment Protection Act, 1986, and has made various Rules, Notifications and Orders including the Bio-medical wastes (Management & Handling) Rules, 1998. Recycled plastics (Manufacture and Usage) Rules, 1999 Prohibit the usage of carry bags or containers made of recycled plastics for storing, carrying, dispensing or packaging of foodstuffs. Prescribe that the minimum thickness of carry bags made of recycled plastics shall not be less than 20 microns. Directs the manufacturers of carry bags that the carry bags and containers shall be in natural shape or white in colour. Stipulate that recycling of plastics shall be undertaken strictly in accordance with the standards prescribed by the Bureau of Indian Standards. The manufacturers of recycled plastics carry bags shall mark their products as recycled.

This notification also provides that the Plastics Industries Association through member units shall undertake selfregulatory measures. The State Pollution Control Board exercise powers to implement and control the above rules . What is the responsibility of the State Government and the Union territory? The Secretary-in charge of the Department of Urban Development of the concerned State or the Union territory, as the case may be, shall have the overall responsibility for the enforcement of the provisions of these rules in the metropolitan cities. The District Magistrate or the Deputy Commissioner of the concerned district shall have the overall responsibility for the enforcement of the provisions of these rules within the territorial limits of their jurisdiction.

Preliminary surveys on municipalities preparedness in implementing the MSW Rules 2000 show that the majority of the cities including Tamilnadu have embarked on city-wide implementation of door-to-door collection of waste, source segregation, composting of organics, recycling and creating engineered and safe landfill sites for residual waste disposal. The municipalities were given three years time to make such preparations.

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What is the responsibility of the citizens of India? There is a constitutional obligation under Article 51A(g) to protect the environment. The question before us is whether we as citizens of India have fulfilled our part of the obligation? In Platos words, We are still like cave men, with our backs turned to the light, watching the shadows on the wall. Segregation of municipal solid waste In order to encourage the citizens, municipal authority shall organize awareness programmes for segregation of wastes and shall promote recycling or reuse of segregated materials. The municipal authority shall undertake phased programme to ensure community participation in waste segregation. For this purpose, the municipal authorities shall arrange regular meetings at quarterly intervals with representatives of local resident welfare associations and nongovernmental organizations. Storage of municipal solid wastes Municipal authorities shall establish and maintain storage facilities in such a manner, as they do not create unhygienic and unsanitary conditions around it. Following criteria shall be taken into account while establishing and maintaining storage facilities, namely: Storage facilities shall be created and established by taking into account quantities of waste generation in a given area and the population densities. A storage facility shall be so placed that it is accessible to users. Storage facilities to be set up by municipal authorities or any other agency shall be so designed that wastes stored are not exposed to open atmosphere and shall be aesthetically acceptable and user-friendly. Storage facilities or bins shall have easy to operate design for handling, transfer and transportation of waste. Bins for storage of bio-degradable wastes shall be painted green, those for storage of recyclable wastes shall be painted white and those for storage of other wastes shall be painted black.

Manual handling of waste shall be prohibited. If unavoidable due to constraints, manual handling shall be carried out under proper precaution with due care for safety of workers. Processing of municipal solid wastes Municipal authorities shall adopt suitable technology or combination of such technologies to make use of wastes so as to minimize burden on landfill. Following criteria shall be adopted, namely The biodegradable wastes shall be processed by composting, vermicomposting, anaerobic digestion or any other appropriate biological processing for stabilization of wastes.

Mixed waste containing recoverable resources shall follow the route of recycling. Incineration with or without energy recovery can also be used for processing wastes in specific cases. Municipal authority or the operator of a facility wishing to use other state-of-the-art technologies shall approach the Central Pollution Control Board to get the standards laid down before applying for grant of authorization. Disposal of municipal solid wastes Land filling shall be restricted to non-biodegradable, inert waste and other waste that are not suitable either for recycling or for biological processing. Land filling shall also be carried out for residues of waste processing facilities as well as pre-processing rejects from waste processing facilities. Land filling of mixed waste shall be avoided unless the same is found unsuitable for waste processing. Under unavoidable circumstances or till installation of alternate facilities, land filling shall be done following proper norms.

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Managing Non-biodegradable solid waste (NBDSW) Non-biodegradable solid waste (NBDSW) or refuse is a carpet word. It covers a variety of materials ranging from asbestos to Zinc batteries. Polythene and its related compounds are the most commonly found solid waste materials in urban environs. Many non-biodegradable solid waste materials are known to cause considerable environmental hazards when released into land, water and atmosphere. Coastal environment and social waste management Solid waste related problems prevail more in megalopolis and the dangers reach great heights in coastal cities. Solid wastes of domestic and industrial units are considered major pollutants of coastal regions of India. Nearly 44000 m3 of domestic sewage and 440 m3 of industrial waste are discharged every year into the seas of India.

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Application of some important industrial wastes S.No. Waste & Areas of application Cement Raw material in Ordinary Portland Cement (OPC) manufacture Manufacture of oil well cement Making sintered fly ash light-weight aggregates Cement / silicate bonded fly ash/clay binding bricks and insulating bricks Cellular concrete bricks and blocks, lime and cement fly ash concrete Precast fly ash concrete building units Structural fill for roads, construction on sites, land reclamation, etc. As filler in mines, in bituminous concrete As plasticiser As water reducer in concrete and sulphate resisting concrete Manufacture of slag cement, super sulphated cement, metallurgical cement Non-portland cement Making expansive cement, oil well, coloured cement and high earlystrength cement In refractory and in ceramic as sital As a structural fill (air-cooled slag) As aggregate in concrete

Fly ash

Blast Slags

Furnace

Ferro-alloy 3

other metallurgical slags

As structural fill In making pozzolona metallurgical cement

By gypsum

product

In making of gypsum plaster, plaster boards and slotted tiles As set controller in the manufacture of portland cement In the manufacture of expensive or non-shrinking cement, super sulphated and anhydrite cement As mineraliser Simultaneous manufacture of cement and sulphuric acid As a sweetener for lime in cement manufacture Manufacture of lime pozzolana bricks / binders For recycling in parent industry Manufacture of building lime Manufacture of masonry cement As a raw material component in cement manufacture Manufacture of coloured cement as a chromium bearing material As a corrective material As a binder Making construction blocks As a cellular concrete additive Coloured composition for concrete Making heavy clay products and red mud bricks In the formation22 aggregate of In making floor and all tiles Red mud polymer door

Lime 5

sludge

(phos-phochalk paper sugar sludges) and

Chromium sludge

Red mud

Waste Management at source Source of waste generation Household

Action to be taken Not to throw any solid waste in the neighbourhood, on the streets, open spaces, and vacant lands, into the drains or water bodies Keep food waste/biodegradable waste in a non corrosive container with a cover (lid) Keep dry, recyclable waste in a bin or bag or a sack Keep domestic hazardous waste if and when generated separately for disposal at specially notified locations Provide separate community bin or bins large enough to hold food/biodegradable waste and recyclable waste generated in the building or society. Direct the members of the association to deposit their waste in community bin Use community bins provided by local body for deposition of food and biodegradable waste If situated in a commercial complex, deposit the waste in bins provided by the association The container used should be strong, not more than 100 litre in size, should have a handle on the top or handles on the sides and a rim at the bottom for easy handling Provide large containers, which match with transportation system of the local body. Shop keepers not to dispose of the waste in front of their shops or open spaces. Deposit the waste as and when generated into the large container placed in the market. Not to throw any waste in front of their shops or open spaces around. Keep non-corrosive container/containers not exceeding 100-litre capacity with lid handle and the rim at the bottom and deposit the waste in the said containers as and when generated. Transfer the contents of this container into a large container provided by the association. Not to throw any waste on the street, pavement or open spaces. Keep bin or bag for the storage of waste that generates during street vending activity Preferably have arrangements to affix the bin or bag with the handcart used for vending. Not to throw any solid waste in their neighbourhood, on the streets, open spaces, and vacant lands, into the drains or water bodies. 23 Provide a large container with lid which may match with the transportation system of the local body and deposit all the waste generated in the premises in such containers.

Multi-storeyed buildings commercial complexes

private societies Slums

Shops, institutions, etc

offices,

Hotels & restaurants

Vegetable Markets & Fruit

Meat & fish markets

Street food vendors

Marriage community kalyanamandapas halls, halls,

Some items that can be recycled or reused Paper Plastic Containers Bags Sheets Old copies Old books Paper bags Newspapers Old greeting cards Cardboard box

Glass and ceramics Bottles Plates Cups Bowls

Miscellaneous Old cans Utensils Clothes Furniture

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ROLE OF NGOs During the recent years, NGOs (non-governmental organizations) have taken up initiatives to work with local residents to improve sanitation. They have been playing an active role in organizing surveys and studies in specified disciplines of social and technological sciences. In the field of garbage management, such studies are useful in identifying areas of commercial potentials to attract private entrepreneurs. They can play an important role in segregation of waste, its collection and handling over to local authorities. A large number of NGOs are working in the field of solid waste management such as Clean Ahmedabad Abhiyan, Ahmedabad, Waste-Wise, Bangalore, Exnora, Chennai, Mumbai Environmental Action Group, Mumbai, and Vatavaran and Srishti in Delhi. They are all successfully creating awareness among the citizens about their rights and responsibilities towards solid waste and the cleanliness of their city. These organizations promote environmental education and awareness in schools and involve communities in the management of solid waste. The NGO programmes: q Create mass awareness, ensuring public participation in segregation of recyclable material and storage of waste at source. q Provide employment through organizing door-to-door collection of waste. q Ensure public participation in community based primary collection system. q Encourage minimization of waste through in-house backyard composting, vermicomposting and biogas generation. Urban poverty is inextricably linked with waste. In India alone, over a million people find livelihood opportunities in the area of waste; they are engaged in waste collection (popularly known as rag picking) and recycling through well-organized systems. Substantial populations of urban poor in other developing countries also earn their livelihood through waste. It is important to understand issues of waste in this context. The informal sector dealing with waste is engaged in various types of work like waste picking, sorting, and recycling at the organized level, door-to-door collection, composting and recycling recovery.

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THE ROLE OF RAG PICKERS Rag pickers are the people who are actually going through the garbage bins, dumping sites to pick out the rags. These rag pickers: women, children, and men from the lowest rung in the society, are a common sight in most cities and towns around the country. Rag picking is considered the most menial of all activities and it is people who have no other alternative that are generally driven to it. Rag pickers contribute a great deal towards waste management as they scavenge the recyclable matter thereby saving the municipality of the cost and time of collecting and transporting this to the dumps. They are one of the focal points for the recycling of waste. They are the persons who, in spite of all the dangers that they faces, goes on relentlessly picking through the garbage bin, looking for waste that could be useful to them. They sell all the material they picked to the whole sellers and retailers who in turn sell it to the industry that uses this waste matter as raw material. The main items of collection are plastics, paper, bottles, and cans. While picking through waste, the rag pickers puts themself at a great risk and is always prone to disease as the waste that they rummages through can be infected. We can indirectly help the rag pickers by carefully segregating the waste that is generated at our homes, thereby facilitating their search for materials that are useful to them. They will not have to scavenge in the bins/yards for long hours. Occupational hazards associated with waste handling Infections Skin and blood infections resulting from direct contact with waste, and from infected wounds. Eye and respiratory infections resulting from exposure to infected dust. Different diseases that results from the bites of animals feeding on the waste. Intestinal infections that are transmitted by flies feeding on the waste.

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ROLE OF POLLUTION CONTROL BOARDS Since the disposal of municipal solid wastes poses problems of the pollution and health hazards, the Pollution Control Boards are expected to take action for persuading the civic authorities in proper management of municipal solid wastes. Though, direct responsibility of management of solid wastes is on the local municipal authorities, the Pollution Control Boards need to have close linkage with local authorities in rendering assistance in terms of carrying out necessary surveys and providing technological back-up. The Central Pollution Control Board and the State Pollution Control Boards at the national and state levels are to disseminate information and create awareness among the concerned authorities and public at large. Action Taken The Central Pollution Control Board (CPCB) and the State Pollution Control Boards (SPCBs) within the given powers to them under relevant Acts and Rules have been attempting to persuade local bodies to take appropriate measures for the treatment and disposal of domestic sewage and municipal solid waste. Directions In order to initiate a systematic approach on proper management of municipal waste (sewage and solid), CPCB issued directions to all SPCBS under section 18 of the Water (Prevention and Control of Pollution) Act, 1974. Follow-ups on Directions In compliance to the directions of the CPCB and through initiatives of SPCBs some actions have been taken. Also SPCBs have issued notices to local bodies in the states/ UTs and impressed upon them to take proper measures.

WHAT CAN YOU DO TO REDUCE SOLID WASTE Carry your own cloth or jute bag when you go shopping. Say no to all plastic bags as far as possible. Reduce the use of paper bags also. (reason?) Reuse the soft drinks poly bottles for storing water. Segregate the waste in the house keep two garbage bins and see to it that the biodegradable and the non biodegradable is put into separate bins and dispose off separately. Dig a compost pit in your garden and put all the bio degradable into it. See to it that all garbage is thrown into the municipal bin as the collection is generally done from there. When you go out do not throw paper and other wrappings or even leftover food here and there, make sure that it is put in the correct place that is into a dustbin. Not to throw the waste/litter on the streets, drains, open spaces, water bodiesetc., Storage of organic/bio-degradable and recyclable waste separately at source Community storage/collection of waste in flats, multi-storied buildings, societies, commercial complexes, etc. Managing excreta of pet dogs and cats appropriately. Waste processing/disposal at a community level (optional). Pay adequately for the services provided. Public education.

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COMPANY PROFILE

GROUP HISTORY
A2Z is one of the fast growing enterprises on the Indian business horizon. Initially The Group began its operations in Facility Management Services (FMS) and later entered the Engineering Procurement & Construction (EPC) business, in the fiscal year 2008. The EPC business got its intensity with the acquisition of Sri Eswara Sai Construction Private Limited, a company registered in the year 2007 engaged in the installation of transmission lines, which was subsequently merged with and into the Company, in January 2008. To enhance our business focus and streamline operations, the Company transferred its FMS business to its wholly-owned subsidiary, A2Z Infraservices in the same year pursuant to a court-approved scheme of demerger. In August 2009, we further consolidated our presence in the FMS segment through the acquisition of Imatek. Our capabilities in the EPC business were further strengthened in May 2010, when we executed a business transfer agreement to purchase the entire business of Surendra Choudhary & Brothers, a partnership firm, constituted in the year 2006 engaged in the business of construction of electrical sub-stations and railway electrification work. Reckoned as a one of the leading EPC Business Enterprise among the public and private sector giants, we have earned an enviable reputation of delivering 360 degrees solutions of unparalleled, international standards. The timely executions of complex projects, backed by a highly motivated, cohesive workforce that works seamlessly on the state-of-the-art technology platform, has lead the group to become one of the most versatile business groups. Over the years The Group has
29

also commanded prominent presence as Municipal Solid Waste Management (MSW), Facility Management Services (FMS) and Biomass Power Companies of the country. Our near 100% client retention record, strong clientele and alliances across businesses, consultants, robust financial performance, strong banking support and our turnover of Rs.1345 crores, demonstrates the keen business acumen and remarkable foresight of the experienced and award winning A2Z Management. In addition, financial, managerial support and experience of our investors has fostered our business and its executing strategy.

The Group has following eight Business Segments:

Power EPC Telecom EPC Renewable Power Generation MSW FMS & Security Solutions Power IT Application Water & Waste Water Management E Waste

These businesses are further executed by the following Group Companies, under A2Z Maintenance & Engineering Services:

A2Z Infraservices Limited It provides back-end management services for efficient functioning of shopping malls, airport, multiplexes, corporate and business establishments like housekeeping services, security services etc., and upkeep of railway trains and stations to provide transportation services.

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A2Z Infrastructure Limited It upholds the business of collection, segregation and transportation of municipal solid wastes on design, renovate, operate, maintain and transfer or on commercial basis for municipal corporations/local authorities/governmental authorities. A2Z Powercom Limited It was established to manufacture, produce and distribute power transformers, transmission line conductors, establish power plants and undertake associated activities of engineering, drawing, installation and commissioning in India and abroad A2Z Powertech Limited It caters to the business of system integrators in the power sector using IT applications, autoreclousers with magnetic actuators, RMUs, CSS, sub-station automation, network energy management solution etc.
OUR VISION
TO BE ONE OF THE LEADING ENGINEERING & INFRASTRUCTURE COMPANY DELIVERING SUPERIOR INNOVATIVE SOLUTIONS
Core Values

Integrity & Reliability: The Quality of being honest & the ability to perform its required functions under stated condition for specified period of time. Openness: Open exchange of thoughts, messages or information as by speech, signals, writing or behavior. Positive Attitude: Positive indication action, feeling or mood; as in times of trouble-preserve a firm attitude; one's mental attitude in respect of situation. Passion: Powerful emotion, such as love, joy, hatred or anger that translate to handling different situation with dexterity Innovation: Ability to define problems from more perspective and generating more solutions

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BOARD OF DIRECTORS

Mr. Surender Kumar Tuteja,

Chairman

Mr. Amit Mittal,

Managing Director

Ms. Dipali Mittal,

Whole-time Director

Mr. Manish Gupta,

Non-independent and Non-executive Director

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Mr. Brij Raj Singh,

Non-independent and Non-executive Director

Mr. Gaurav Mathur,

Non-independent and Non-executive Director

Mr. Vinod Sagar Wahi,

Independent and Non-executive Director

Mr. Rajeev Thakore,

Independent and Non-executive Director

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ALTERNATE DIRECTORS

Mr. Supratim Banerjee,

Alternate Director

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MR AMIT MITTAL - MANAGING DIRECTOR

Customer is supreme, so deploy resources smartly aiming impeccable execution of Projects that in turn generates customer delight
The ongoing commitment of A2Z Group is to provide its clientele, highest quality of services and solutions. At A2Z its our policy to ensure absolute satisfaction of our client, now and forever. Being a Customer Centric Business Enterprise, we abide by high sense of integrity towards all, our Clients, Consultants, Employees and other Stakeholders. We are also committed to future investment in people through training, development and technology, which equips us to learn, grow and improve constantly and further enables us to offer quality services to our clients. With an ambition to be one of the Top companies, we have and will always endeavour to fulfill agreed upon Contractual Performance Parameters, High Level
35

of Quality Inputs and Maximum Safety of Site Personnels. We also believe that it is equally important to have the wining culture, operating in the highest standards of ethics and values, which gives us the impetus to strive for and deliver excellence in customer services. Best is yet to come...

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KEY MANAGERIAL PERSONNEL

The key managerial personnel of the Company, other than the Executive Directors are shown below:

GROUP CORPORATE STRUCTURE

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TURNOVER FOR PAST YEARS

38

GROUP COMPANIES

A2Z Maintenance & Engineering Services Ltd.

A2Z Maintenance & Engineering Services Ltd. is a fast growing, fully integrated Electrical Business Group (EBG) in India catering to the needs of domestic and international power sector clients in building Distribution & Transmission Infrastructure. A strong player in Distribution EPC, we offer smart energy saving solutions and innovative ways of reducing Transmission & Distribution losses, while constantly exploring newer methods to preserve our depleting eco-system. The Company has successfully executed challenging projects in difficult terrains and extreme weather conditions in the states of Jammu and Kashmir, Arunachal Pradesh, Himachal Pradesh, Jharkhand, Rajasthan, Orissa, Kerala and Bihar. Our quality management system in the EPC business (T&D) is ISO 9001:2008 certified by Moody International Certification, which is valid until February 2013

A2Z Infrastructure
Creating a Cleaner Climate is a mission everyone at A2Z is dedicated to and that is why forays have been planned into the space of Municipal Solid Waste management and Renewable Energy. As one of the leading Indian Waste Management companies, we are proud of setting up the biggest, single location Integrated Resource Recovery Facility (IRRF) in Asia as well as setting up one of the first IRRF with ESCO focus. We have pioneered the concept of IRRF right from C&T (collection and transportation) to P&D (processing and disposal) by utilizing all items that have not remained useful in their present form any longer. In India, so far, the projects are being done piece meal. While C&T is done separately by different agencies, P&D is managed by the government through outsourcing model.

A2Z Infraservices
A2Z Infraservices Limited is an integrated solution provider for all aspects of asset management services - from identification of an asset to its lifetime maintenance. We provide innovative, customised and cost-effective solutions to our clients by using latest technology, best-in-class services and dedicated in-house professionals across all levels. Today we are the foremost Indian company in the industry with a clientele that compromises MNCs, Indian Companies and the large Government sector. Whatever service you provide, big or small, if you render it from the bottom of your heart, it shows. And since inception, we have always strived to give that extra to delight our clients. Because we care for our client's business, we care for our client's preciois infrastructure and we care for our client's most valuable assets - people. And through painstaking application of our values, we deliver value to our more than 500 clients. If today we have 100% track record in client retention, it's a testimony to our work philosophy.

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OUR CLIENTS

CLIENTELE
EPC

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41

42

43

44

45

Infra Services

46

47

48

49

50

51

52

53

54

55

56

MSW

57

58

59

Renewable Energy

Power IT

60

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RESEARCH METHODOLOGY
Research Methodology is a way to systematically solve the research problem. In research Methodology we not only talk of the research methods but also consider the logic behind the methods or technique and why we are not using others so that research result are capable of being evaluated either by the research himself or by others.

RESEARCH DESIGN:A research design is the arrangement of conditions for collection and analysis of data in a manner that aims to combine relevance to the research purpose with economy inprocedure. The main type of research design is; Exploratory Research Design Descriptive Research Design

Exploratory Research Design:This type of research is also known as formulate research studies. The main purpose of Such studies is that of formulating a problem for more precise investigation or of developing the working hypotheses from an operational point of view.

Descriptive Research Design:Descriptive research studies are those studies which are concerned with describing the characteristics of a particular individual, or a group, where as diagnostic research studies determine the frequently with which something occurs or its association with something else.

Research used:63

After analysing the research design we are used the both descriptive and exploratory research design because it based on the real figure and fact and that research are also helpful in the analysis of the data and selection is based on my convinces.

SAMPLING DESIGN:A sample design is a definite plan for obtaining a sample from given population. It refers to the technique or the procedure the researcher would adopt in selecting items for the Sample. Sample design which should be reliable and appropriate for his research study.

TYPE OF SAMPLE DESIGN:-

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SAMPLING USED IN THIS RESEARCH:The sampling used in this research process is Non probability sampling and convenience Sampling. Because it is more convenient for me because the biasness is included and is also helpful in analysis of the questionnaire.

SAMPLE SIZE
The sample size used in the research is the 100 respondent .Generally the respondent from the Lucknow region.

SAMPLING AREA
The sampling areas are used in Lucknow. In the Lucknow we are used the different places Like Gomti Nagar, Old lucknow, Hazratganj, Charbagh and Alambagh,etc.

METHODS OF DATA COLLECTION

The data collection means collect the data for the study for using the different types of resources.

TYPES OF DATA COLLECTION:There are two types of the data collection: PRIMARY DATA SECONDARY DATA

PRIMARY DATA:Primary data are those data is collected in first time through the Observation, Interview, and Questionnaires.

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TYPES OFCOLLECTION OF PRIMARY DATA: Observation Method Interview Method Questionnaires Method For the purpose of data collection I have adopted open-ended and structured questions in the questionnaire.

SECONDARY DATA:Secondary Data means data that are already available i.e., they refer to the data which have Already been collected and analysed by someone else.

COLLECTION OFSECONDARY DATA: Through internet Through newspaper Through magazine Through TV

THE DATA USED IN THE RESEARCH;In this research process we have use the both primary and secondary data. Because I used the questionnaire method of the research and in the secondary data used the internet Magazines, newspapers, TV etc.

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PRIMARY DATA:In the primary data we have used the questionnaire method. Because it more convenient for me and the analysis of the questionnaire is easy as compare to other. QUESTIONNAIRE METHOD:In this method a questionnaire is sent to the person concerned with a request to answer the questions and return the questionnaire. A questionnaire consists of a number of questions Printed or typed in a definite order on a form or set of forms. The respondents have to the question on their own knowledge and belief. SECONDARY DATA:In the secondary method of data collection we have collect the information through the magazines, newspapers, internet, etc. answer

In this research I have used both the primary and secondary data.

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DATA ANALYSIS
(1) Do you have idea of solid waste management?

S.No. 1 2

Topic Yes No

Percentage (%) 70 30

Yes

No

30%

70%

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(2) Do you have solid waste as a problem in A2Z?

S.No. 1 2

Topic Yes No

Percentage (%) 80 20

Yes

No

20%

80%

70

(3) What is your opinion about the sweepers of A2Z?

S.No. 1 2

Topic Satisfactory Non-satisfactory

Percentage (%) 75 25

Satisfactory

Non-satisfactory

25%

75%

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(4) What is your opinion about solid waste disposal in A2Z?

S.No. 1 2

Topic Satisfactory Non-satisfactory

Percentage (%) 80 20

Satisfactory

Non-satisfactory

20%

80%

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(5) What is your opinion about solid waste treatment in A2Z?

S.No. 1 2

Topic Satisfactory Non-satisfactory

Percentage (%) 60 40

Satisfactory

Non-satisfactory

40%

60%

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(6) What is your opinion about the solid waste management system of A2Z? S.No. 1 2 Topic Satisfactory Non-satisfactory Percentage (%) 70 30

Satisfactory

Non-satisfactory

30%

70%

74

(7) How many times waste is disposed off from your home?

S.No. 1 2

Topic Once Thrice

Percentage (%) 30 70

Once

Thrice

30%

70%

75

(8) Do you reuse waste items?

S.No. 1 2

Topic Yes No

Percentage (%) 90 10

Yes

No

10%

90%

76

(9) Who cleans the streets, garbage drums and drains?

S.No. 1 2

Topic Sweeper Others

Percentage (%) 80 20

Sweeper

Others

20%

80%

77

(11) Do you feel any dirtiness in the streets due to solid waste?

S.No. 1 2

Topic Yes No

Percentage (%) 90 10

Yes

No

10%

90%

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FINDINGS
70% respondents said idea of solid waste management. 80% respondents said solid waste as a problem in A2Z. 75% respondents opinion about the sweepers of A2Z is satisfactory. 80% respondents said opinion about solid waste disposal in A2Z is satisfactory. 60% respondents said solid waste treatment in A2Z is satisfactory. 70% respondents said solid waste management system of A2Z is satisfactory

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LIMITATIONS OF THE STUDY

This summer training will always remain one of the best experiences of my life. But no study is complete in itself , however good it may be and every study has some limitations , some of the limitations which I have confronted are as follows: The sample size is too small to reflect the opinion of the whole population. The answers given by the respondents have to be believed and have to be taken for granted as truly reflecting their perception. The sample size is not universal , some part of other cities remained uncovered Unavailability of some information due of lack of awareness of respondents. Time and expenses were major constraints.

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SUGGESTIONS & CONCLUSION

1. It is important to educate and create awareness to residents, garbage collectors and garbage contractors on proper waste management. 2. The segregation of waste helps to save money, time and energy. You can segregate waste into dry wastes such as paper, cardboard, glass etc and wet wastes such as kitchen waste, dry leaves etc. 3. Buy goods with little or no packaging or packaging that can be recycled. 4. Train the newly appointed housemaid on how to segregate waste into dry and wet wastes. 5. Re-use strong plastic carrier bags instead of buying them, or use more permanent cloth bags for groceries. 6. Recycle as much of your refuse as possible. Items such as glass bottles, tin cans, paper, plastic, vegetable matter and car oil can be recycled. 7. Make compost from vegetable matter (kitchen waste) and garden waste (e.g. leaves/grass cuttings). Compost improves the soil structure and provides extra nutrients for garden plants. 8. Repair an item instead of replacing it, or if you no longer want it, give it to a person who does. 9. Monitoring waste in your flat or apartment. Monitoring is identifying the waste management needs, identifying recycling opportunities and ways to minimize waste output, and reviewing how waste minimization is progressing. 10. Try putting up different trash cans with labels as to the kind of trash that should be thrown into them. Separating them and classifying them into their proper categories would surely help on waste disposal. Educate garbage collectors and garbage contractors on need and importance of separating them. 11. For effective control of solid waste 3 Rs Reduce, Re-Use and Recycle. Reduce waste means try to avoid generating of wastes. Re-use is using of material again and again. Recycle is the processing used material into new one to reduce consumption of fresh material and prevent wastage of materials.

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12. Residents in apartments can bring the matter in association meeting and conduct an awareness program. 13. Dumping kitchen waste in sink consumes more water and cause a bigger trouble for you and your family. 14. New garbage collector may not be aware of proper segregation of waste. Ensure garbage collectors and garbage contractors know importance of waste segregation. 15. Lack of volunteers or shortage of volunteer is one of the main constraints for its failure. There should be at least one member for one block or apartment complex

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BIBLIOGRAPHY
Books: Research Methodology (Kothari C.R.) Principles Of Marketing (Kotler Philip) Marketing Management (Armstrong Grey) Websites: www.a2z.com www.googe.com www.wikipedia.org www.economywatch.com

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QUESTIONNAIRE
(1) Do you have idea of solid waste management? 1. 2. Yes No

(2) Do you have solid waste as a problem in A2Z? 1. 2. Yes No

(3) What is your opinion about the sweepers of A2Z? 1. 2. Satisfactory Non-satisfactory

(4) What is your opinion about solid waste disposal in A2Z? 1. 2. Satisfactory Non-satisfactory

(5) What is your opinion about solid waste treatment in A2Z? 1. 2. Satisfactory Non-satisfactory

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(6) What is your opinion about the solid waste management system of A2Z? 1. 2. Satisfactory Non-satisfactory

(7) How many times waste is disposed off from your home? 1. 2. 3. Once Twice Thrice

(8) Do you reuse waste items? 1. 2. Yes No

(9) If yes, then which things you reuse?

(10) Who cleans the streets, garbage drums and drains? 1. 2. Sweeper Others

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(11) Do you feel any dirtiness in the streets due to solid waste? 1. 2. Yes No

(12) Give suggestions to improve the present solid waste management condition of A2Z.

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