Lesson 1

Lesson 1 Exchange Server 2007 Basics

Learning Objectives
Students will learn to: Identify the purpose and usage of Exchange Server 2007. Describe standard email terminology. Understand email relay and DNS MX record usage. Explain the various types and uses of email protocols. Identify previous versions of Exchange Server and their features. List the new features introduced in Exchange Server 2007. Describe the function and usage of Exchange Server 2007 server roles.

Key Terms
Active Directory (AD) Microsofts directory service that automates network authentication, management, and security. ActiveSync A protocol used to synchronize email and other items between a smartphone device and Microsoft Exchange Server. Client Access Server (CAS) An Exchange Server 2007 server role that allows email clients to interact with Exchange Server 2007 to send and receive email and other information. Cmdlets Commands that can be executed within the Exchange Management Shell. A system that associates IP address to Fully Qualified

Domain Name System (DNS) Domain Names and vice versa.

Edge Transport Role (Edge) An Exchange Server 2007 server role that provides security for all inbound and outbound email for an organization. EdgeSync The protocol used to transfer configuration information from the Hub role servers to the Edge roles within your organization. Exchange Management Console (EMC) The graphical Microsoft Management Console snap-in utility used to manage Exchange Server 2007. Exchange Management Shell (EMS) Exchange Server 2007 using cmdlets. The command-line utility used to manage

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Extended Simple Mail Transfer Protocol (ESMTP) The latest protocol used to relay email messages from POP3 and IMAP4 to email servers, as well as from email servers to other email servers across the Internet. Hub Transport Role (Hub) An Exchange Server 2007 server role that is responsible for relaying email within an Exchange Organization. Hypertext Transfer Protocol (HTTP) The protocol used to display web pages.

Internet Message Access Protocol Version 4 (IMAP4) A common email access protocol that email clients can use to obtain email from an email server using a persistent connection. Mail Delivery Agent (MDA) The X.400 component that receives email from other email servers and delivers it to a recipients mailbox. Mail Transfer Agent (MTA) email server to another. The X.400 component that transfers email from one

Mail User Agent (MUA) The X.400 component that allows a client computer access to email on an email server. Mailbox Role An Exchange Server 2007 server role that stores mailbox and public folder databases as well as provides access to their contents. MAPI Clients Client computers that run software (such as Microsoft Outlook and Entourage) and can connect to Exchange Server 2007 using the MAPI protocol. Messaging Application Programming Interface (MAPI) The RPC-based, Microsoft-specific client access protocol designed to integrate Microsoft Outlook and Entourage with advanced features in Exchange Server 2007. It is often referred to as MAPI RPC. Messaging Records Management (MRM) An Exchange Server 2007 feature that allows organizations to easily store and archive messages for periods of time as required by law. Outlook Anywhere A protocol that allows MAPI clients to obtain email from their Exchange Server 2007 computer from across the internet using HTTPS. It is also called RPC over HTTP/HTTPS. Outlook Web Access (OWA) A Web site and related services that are hosted by a CAS role server to provide access to email via a web browser.

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Post Office Protocol Version 3 (POP3) A common email access protocol that can be used to download email from an email server. PowerShell A Windows command line management and scripting utility.

Public Folder A folder that can be used to store email, posts, tasks, notes, memos, calendars, and journal items. Round Robin The process whereby a list of multiple DNS A records for a host are rotated for each name resolution request. RPC over HTTP/HTTPS A protocol that allows MAPI clients to obtain email from their Exchange Server 2007 computer from across the internet using HTTPS. It is often called Outlook Anywhere in Exchange Server 2007. Secure Socket Layer (SSL) A technology used to provide encryption for a wide range of Internet protocols such as HTTP. Simple Mail Transfer Protocol (SMTP) The legacy protocol used to relay email messages from POP3 and IMAP4 to email servers, as well as from email servers to other email servers across the Internet. Smart Host A third-party email server that queues and filters email.

Transport Layer Security (TLS) A security technology based on SSL that can be used to secure a wide range of network protocols such as SMTP and ESMTP. Unified Messaging (UM) The Exchange Server 2007 component that allows for integration with an organizations PBX.

Lesson 1 Exchange Server 2007 Basics

Knowledge Assessment Fill in the Blank
Complete the following sentences by writing the correct word or words in the blanks provided. 1. The program used to send email on an email client is also called a Mail User Agent (MUA).

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Lesson 1 2.Microsoft Outlook and Entourage typically connect to Exchange Server 2007 using RPCbased connections and MAPI. 3.The HTTP and HTTPS protocols are often used to access email using a Web browser. 4.An email server uses MX and A records in DNS to determine the target email server to relay email to. 5.The Edge server role must be installed on its own Exchange server and cannot co-exist with other server roles. 6.The Exchange Server 2007 feature that integrates voice mail and fax into an email system is called Unified Messaging (UM). 7.RPC over HTTP/HTTPS is called Outlook Anywhere in Exchange Server 2007. 8.Local Continuous Replication (LCR) is a new type of clustering in Exchange Server 2007 that can be used to perform continuous backups of data to a local hard drive. 9.If a DNS server returns several MX records with different priorities, the one with the Lowest priority is contact first. 10. Exchange Management Shell is a command-based administration tool in Exchange Server 2007 that is based on PowerShell.

Multiple Choice
Circle the letter that corresponds to the best answer. 1.Which of the following server roles in Exchange Server 2007 handles POP3 connections from client computers? a. b. c. d. CAS Hub Mailbox Edge

The CAS role provides client email access. 2.Outlook Web Access (OWA) relies on the ____________ component of Windows. a. b. c. d. Site PowerShell IIS RPC

OWA is a component of both IIS and Exchange Server 2007. 3.Which of the following email protocols encrypts data during transfer? a. b. c. d. ESMTPS IMAP4 HTTP RPC

ESMTPS encrypts data using SSL/TLS. 4.What DNS feature rotates the order of MX records before they are given to the email server that requested them? a. Failover

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Lesson 1 b. c. d. MX ordering Priorities Round robin

DNS uses round robin to rotate multiple records in DNS queries. 5.Which of the following is not a valid email message format? a. b. c. d. plain text RPC HTML Rich Text

RPC is an email protocol and not an email message format. 6.Which of the following protocols can be used to obtain email from an email server? (Choose all that apply.) a. b. c. d. SMTP MAPI RPC POP3 IMAP4

SMTP can only be used to send emails. 7.Which of the following priority numbers will most likely be assigned to the DNS MX record that is used to identify a smart host? a. b. c. d. 10 255 99 5

The lowest priority number is typically assigned to a smart host MX record in DNS. 8.Which of the following is not a valid cmdlet structure? a. b. c. d. Get-PublicFolder Enable-MailboxDatabase Email-Send Update-Content

Cmdlets are always verb-noun commands. 9.Which of the following allows Exchange Server 2007 to scale from small to large organizations? (Choose all that apply.) a. b. c. d. 64-bit architecture separation of roles unlimited database size support for new business requirements such as UM and MRM

All of these features allow for scalability in Exchange Server 2007. 10. What must be configured if your organization uses the Edge role? a. b. ActiveSync EdgeSync

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Lesson 1 c. d. X.400 MAPI

Edge role servers use the EdgeSync protocol to function.

True/False
Circle T if the statement is true or F if the statement is false. TF 1. TF 2. TF 3. TF 4. TF 5. 1.False 2.False 3.True 4.False 5.True Server that contain the Edge role access their configuration information from the Active Directory database. Email systems typically adhere to the X.400 directory service standard. Exchange servers store mailboxes in a database. The Exchange Management Shell (EMS) can only perform a subset of the functions available in the Exchange Management Console (EMC). IMAP4 was designed as a more robust replacement for POP3.

Matching
Match the term in Column 1 to its description in Column 2. a.PBX b.MTA c.ActiveSync d.Edge e.Thunderbird ___d____ ___c ____ 1. A server role that provides smart host capabilities in Exchange Server 2007. 2. A common Mail User Agent (MUA).

___ e ____ 3. A software program that relays mail across computer networks such as the Internet. ___ a ____ 4. Sends fax and voice mail to the Unified Messaging (UM) role. ___ b ____ 5. An email protocol used by smart phones.

Review Questions
1.Outline the process and protocols used to relay email on the Internet. Although answers will vary, email is typically relayed across the Internet using the SMTP or ESMTP protocols as well as their encrypted variants (SMTPS, ESMTPS). The

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Lesson 1 source email server first resolves the MX records of the target email domain name using DNS and selects the first email server listed with the highest priority. The A record of this email server is then resolved using DNS and the email is sent to the target email server using the SMTP/ESMTP/SMTPS/ESMTPS protocol depending on the configuration of the email servers involved. 2.Describe the protocols that email client can use to obtains email from an email server as well as send email to an email server. Although answers will vary, email protocols configured on the client computer must match the email protocols configured on the email server. Protocols such as Activesync, HTTP/HTTPS, RPC(MAPI), and RPC over HTTP (Outlook Anywhere) may be used to send and receive email. Alternatively, POP3/POP3S and IMAP4/IMAP4S are designed to download email only and must be configured alongside SMTP/ESMTP/SMTPS/ESMTPS in order for clients to send email.

Case Scenarios Scenario 1-1: Creating a Proposal You are the network administrator for a medium sized organization. Currently, your organization has been using Windows 2000 servers running Exchange Server 2000 to provide email services. Your manager has asked you whether the organization should consider replacing their current Exchange servers with new servers that run Exchange Server 2007. Prepare a short proposal outlining the key benefits and costs associated with replacing the current Exchange server with several servers running Exchange Server 2007. Answers will vary, but will include many of the new features in Exchange Server 2007 such as role-based deployment, as well as features that were introduced since Exchange Server 2000 such as ActiveSync, RSGs and spam filtering. The main cost associated with upgrading is the purchase of 64-bit servers, Windows Server 2003/2008 licenses, Exchange Server 2007 licenses, as well as the possible purchase of additional servers to support the Edge and UM roles.

Scenario 1-2: Designing Server Roles Your company has opened a new division that will employ 200 people and work under its own Internet identity. This new division will need a secure email system that allows internal Outlook clients to check their emails, fax and voice mail. In addition, mobile clients require the ability to check their email from a telephone or smart phone. In a short memo, diagram the necessary server roles and email protocols that will need to be implemented in this new environment using Exchange Sever 2007.

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Answers will vary, but will include at least two servers: one server will hold the Edge role, and the other server can hold the UM, Hub, Mailbox, and CAS roles. The MAPI RPC protocol will be used by the Outlook clients, ActiveSync will be used by the smart phone clients, VOIP will be used between the PBX and the UM role, and SMTP will be used to route Internet email between the Hub and Edge roles as well as between the Edge role and Internet email servers.

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