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  • CPNI Filing March 1

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    Federal Communications Commission (FCC)
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    FCC CPNI Submission

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    FCC CPNI Submission

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    Attribution Non-Commercial (BY-NC)
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    11 views1 page

    CPNI Filing March 1

    Uploaded by

    Federal Communications Commission (FCC)
    FCC CPNI Submission

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF or read online from Scribd
    Flag for inappropriate content
    of 1

    <HTML><META HTTP-EQUIV="content-type" CONTENT="text/html;charset=utf-8"> <P>Answerphone Services, Inc.

    <BR>FRN 0003-3997-06<BR>Form 499 ID 818800<BR>CPNI Certification <BR>STATEMENT <BR>Answerphone Services, Inc [ Carrier] has established operating procedures that ensure compliance with the Federal Communications Commission [Commission] regulations regarding the protection of customer propietary network information. <BR>Carrier has implemented a system whereby the status of a customer's CPNI approval can be determined prior to the use of CPNI <BR>Carrier continually educates and trains its employees regarding the appropiate use of CPNI. Carrier has established disciplinary procedures should an employee violate the CPNI procedures established by Carrier. <BR>Carrier naintains record of its and its affliates sales and marketing campaigns that use its customers CPNI. Carrier also maintains a record of any and all instances where CPNI was disclosed or provided to third parties, or where third parties were allowed access to CPNI.<BR>The records includes a description of each campaign, the specific CPNI that was used in the campaign, and what products and services were offered as part of the campaign. <BR>Carrier has established a supervisory review process regarding compliance with CPNI rules<BR>with respect to outbound marketing situations and maintains records of Carrier compliance for a minimum period of one year. Specifically, Carrier's sales personnel obtain supervisory approval of any proposed outbound marketing request for customer approval regarding CPNI, and a process ensures that opt out elections are recorded and followed. <BR>Carrier took the following actions against data brokers in 2012 and to the present, including proceedings instituted or petions filed by Carrier at a state commision, in the court system, or at the Commission. NONE <BR>The following is information Carrier has with respect to the processes pretexters are using to access CPNI, and [if any] what steps Carrier is taking to protect CPNI:Annual 47 C.F.R. $ 64.2012[e] CPNI Certification<BR>EB Docket 06-36 <BR>Annual 64.2012[e] CPNI Certification for 2012<BR>Date filed: 2/12/13 <BR>Name of company covered by this certification: Answerphone Services, Inc. 200 William Street Elmira, NY 14901 <BR>Form 499 Filer ID: 818800 <BR>Name of signatory: William J.Leopold <BR>Title of signatory: President</DIV> <P> </DIV> <P> </DIV> <P> </DIV> <P><BR> Carrier has determined that NO pretexter has attempted to access CPNI on Carrier's system. <BR>The following is a summary of all customer complaints recieved in 2012 and to the present regarding the unauthorized release of CPNI: NONE<BR>Category of complaint:<BR>- 0 Number of instances of improper access by employees<BR>- 0 Number of instances of impoper disclosure to individuals not authorized to recieve the information.<BR>- 0 Number of instances of improper acces to online information by individuals not authorized to view the information.<BR>- 0 Number of other instances of improper access of disclosure<BR>Description of instances of improper access or disclosure: NONE </DIV>

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