Jeeef<e&ke efjhees& Annual Report

2011-12

efveosMeke ceb[ue / Board of Directors

yeeeW mes oeeW - eer Deeueeske efveiece, eer efJeefveue kegceej mekemesvee, eer megjsv efmebn Yeb[ejer, eer meleosJe ef$ehee"er, [e@. (eerceleer) cemej&le Meeefno, eer jepeerJe MesKej meent, eer Deej.kes. ye#eer - keee&keejer efveosMeke, eer Sce.[er.ceuee - DeOe#e SJeb HeyebOe efveosMeke, eer Sve.Sme.eerveeLe - keee&keejer efveosMeke, eer ceewefueve S. Jew<CeJe, eer Depee ceeLegj, eer megoMe&ve mesve, eer Jeer. yeer. eJneCe
Left to Right: Shri Alok Nigam, Shri Vinil Kumar Saxena, Shri Surendra Singh Bhandari, Shri Satya Dev Tripathi, Dr. (Smt) Masarrat Shahid, Shri Rajib Sekhar Sahoo, Shri R.K. Bakshi - Executive Director, Shri M.D. Mallya - Chairman & Managing Director, Shri N.S. Srinath - Executive Director, Shri Maulin A. Vaishnav, Shri Ajay Mathur, Shri Sudarshan Sen, Shri V. B. Chavan

Jeeef<e&ke efjhees& Annual Report

2011-12

ceneeyebOeke / General Managers

Sve. jceCeer S. kes. ieghlee Deej. kes. yebmeue efmeefjue hee$ees yeer. yeer. ieie& pes. jcesMe efJe. Se. Lees Sme. kes. oeme meer. [er. keeuekej megYee<e meer. Deengpee Guneme Heer. meebieskej Deej. Sme. mesefleee DeCe efleJeejer Sme. keueeCejceCe Deefveces<e eewneve kes. Sve. ceeveJeer er. Sve. DeefoveeLeve kes. [er. ueecyee ceesnj efmebn Heer. kes. ieghlee kes. kes. Megkeuee DeCe eerJeemleJe Deej. Heer. ceje"s jepesMe cenepeve pes. [er. hejceej Heer. [er. efmebn Deej. Sme. DeYebkej Deej. keeserMJejve [er. kes. ieie& Jeer. kes. iegHlee Deej. kes. efmevne kes. JeWke jeceecetefle& kes. Heer. Kejele et. kes. yeerpeehegj efvecex<e kegceej cegKe meleke&lee DeefOekeejer- efjkele [e@. (eerceleer) hee efvelmegjs - cegKe DeLe&Meem$eer
N. RAMANI A. K. GUPTA R. K. BANSAL CYRIL PATRO B. B. GARG J. RAMESH V. H. THATTE S. K. DAS C. D. KALKAR SUBHASH C. AHUJA ULHAS P. SANGEKAR R. S. SETIA ARUN TIWARI S. KALYANRAMAN ANIMESH CHAUHAN K. N. MANVI T. N. ATHINATHAN K. D. LAMBA MOHAR SINGH P. K. GUPTA K. K. SHUKLA ARUN SHRIVASTAVA R. P. MARATHE RAJESH MAHAJAN J. D. PARMAR P. D. SINGH R. S. ABHYANKAR R. KOTEESWARAN D. K. GARG V. K. GUPTA R. K. SINHA K VENKATA RAMA MOORTHY K. P. KHARAT U. K. BIJAPUR NIRMESH KUMAR CHIEF VIGILANCE OFFICER - VACANT DR. (SMT.) RUPA NITSURE - CHIEF ECONOMIST

Jeeef<e&ke efjhees& Annual Report

2011-12

uesKee hejer#eke / Auditors

ke=les efKecepeer kegbJejpeer SC[ keb. meveoer uesKeekeej
For Khimji Kunverji & Co Chartered Accountants

ke=les yeeee SC[ keb. meveoer uesKeekeej

For Brahmayya & Co. Chartered Accountants

ke=les js SC[ js meveoer uesKeekeej

For Ray & Ray Chartered Accountants

ke=les Sme kes. efceeue SC[ keb. meveoer uesKeekeej

For S. K. Mittal & Co. Chartered Accountants

ke=les Sve.yeer.Sme. SC[ keb. meveoer uesKeekeej

For N. B. S. & Co. Chartered Accountants

ke=les ue#ceerefveJeeme veerLe SC[ keb. meveoer uesKeekeej

For Laxminiwas Neeth & Co. Chartered Accountants

HeOeeve keeee&uee ye[ewoe neTme, ceeC[Jeer, Je[esoje 390 006.

Head Office Baroda House, Mandvi, Vadodara 390 006.

ye[ewoe keeHeexjs mesvj meer-26, peer-yuee@ke, yeeve-keguee& kee@cHeueskeme, yeeve (Het.), cegbyeF& 400 051.
Baroda Corporate Centre C-26, G-Block, Bandra-Kurla Complex, Bandra (E), Mumbai 400 051.

efveJesMeke mesJeeSb efJeYeeie eLece leue, ye[ewoe keeheexjs meWj, meer-26, peer-yuee@ke, yeebe-keguee& kee@chueskeme, yeebe (het), cegbyeF& 400 051.
Investor Services Department 1st Floor, Baroda Corporate Centre, C-26, G-Block, Bandra-Kurla Complex, Bandra (E), Mumbai 400 051.

jefpem^ej SJeb DevlejCe SpeW cewmeme& keeJeea kecHetjMesej Hee. efue. Huee veb. 17-24, efJeuejeJe veiej, Fcespe DemHeleeue kes Heeme, ceeOeeHegj, nwojeyeeo 500 081.
Registrars & Transfer Agent M/s. Karvy Computershare Pvt. Ltd. Plot No. 17-24, Vithalrao Nagar, Nr Image Hospital, Madhapur, Hyderabad 500 081.

II

Jeeef<e&ke efjhees& Annual Report

2011-12

efJe<ee meteer / Contents

he= DeOe#eere JekeleJe veesefme efveosMekeeW keer efjhees& keeheexjs ieJeveXme efjhees& keeheexjs ieJeveXme ceW heee&JejCe megj#ee yeemesue II efheuej 3 ekeerkejCe cenlJehetCe& efJeeere meteke HeefjYee<eeSb legueve-he$e ueeYe-neefve uesKee vekeoer-eJeen efJeJejCeer uesKee hejer#ekeeW keer efjhees& mecesefkele efJeeere efJeJejefCeeeb ee@kemeer Heece& / GheefmLeefle heeea / F&meerSme 01 12 16 84 124 125 140 142 144 145 191 193 196
Chairman's Statement Notice Directors' Report Report on Corporate Governance Green Initiative in Corporate Governance Basel II Pillar 3 disclosures Key Financial Indicators Definitions Balance Sheet Profit & Loss Account Statement of Cash Flow Auditors' Report Consolidated Financial Statements Proxy Form / Attendance Slip / ECS

Page 07 12 51 84 124 125 140 142 144 145 191 193 196

Jeeef<e&ke efjhees& Annual Report

2011-12

DeOe#eere JekeleJe

egveewleerHetCe& oewj ceW Glke=< keee&efve<heeove

Sce. [er. ceuee

efee efnleOeejke,
cegPes en yeleeles ngS hemeVelee nes jner nw efke Je<e& 2011-12 (efJeeere Je<e& 12) ceW nceves ueieeleej eewLes Je<e&, Jewefeke efJeeere mebke kes yeeJepeto efjkee[& Deee Deewj ueeYe heehle efkeee. Deehekes yeQke kes keee&efve<heeove ves Deee|Leke Gleej-e{eJeeW kes heefjhes#e ceW Deheves JeeJemeeefeke cee@[ue Deewj keee&veerefleeeW keer JeemleefJekelee kees efme efkeee. cegPes 31 ceee& 2012 kees meceehle Je<e& kes efueS yeQke Dee@]He ye[ewoe keer Jeee|<eke efjhees& Deewj efJeeere JeeJe Deehekes meccegKe hemlegle kejles ngS Deheej KegMeer nes jner nw. meJe&heLece JeJemeee heefjJesMe keer meceer#ee kejvee Gefele nw. Fmeer heefjJesMe ceW efJeeejeOeerve Je<e& kes oewjeve Deehekes yeQke ves keee& efkeee. DeeefLe&ke meceer#ee efJeeere Je<e& 2012 Yeejleere DeLe&JeJemLee kes efueS egveewleerhetCe& jne. oes Je<eeX ceW 8.4% keer Meeveoej Je=ef kes heeele keWere meebeqKekeere mebie"ve, Yeejle mejkeej kes Devegmeej Yeejle keer peer[erheer efJekeeme oj 6.9% nesves kee Devegceeve nw. efJeeere Je<e& 2012 kes oewjeve peneb ke=ef<e Deewj mesJee #es$eeW ves yesnlej efJekeeme keer ieefle kees yeveeS jKee, JeneR Deeweesefieke #es$e ceW lespe efiejeJe DeeF& efpemekee keejCe Keveve SJeb efJeefvecee&Ce #es$eeW kee mebkegefele nesvee Lee. efJeeere Je<e& 2012 kes oewjeve efJeefYeVe mebjevee GeesieeW, efJeMes<ekej efmecesv Deewj Lece&ue heeJej #es$eeW ceW #ecelee Gheeesie ojeW ceW heee&hle keceer DeeF&. cegemHeerefle kes oyeeJeeW keer heefleefeee ceW Je<e& kes DeefOekeebMe efnmmes ceW Yeejleere efj]peJe& yeQke keer Deee|Leke meKleer hetjs peesj-Meesj mes peejer jner. nw[ueeFve ([yuetheerDeeF&) cegemHeerefle hetjs Je<e& 8.8% kes Deeme-heeme jner. Oeerjs-Oeerjs cegemHeerefle kes Ge mlej ves efJekeeme keer ieefle kees Oeercee efkeee.
2

DeOe#e SJeb eyevOe efveosMeke

efJeeere Je<e& 2011 kes oewjeve hetbpeer DeeJeke ceW DeeF& lespeer kes heeele ye{leer Jewefeke peesefKece efJecegKelee Deewj kegske Iejsuet efevleeDeeW ves hetbpeer kes heJeen kees kece efkeee. GoenjCe kes efueS hees&Heesefueees FveHeuees efJeeere Je<e& 2011 kes 32.2 efyeefueeve etSme[euej mes Iekej efJeeere Je<e& 2012 ceW 18.9 efyeefueeve etSme[euej jn ieee. Je<e& 2011 kes oewjeve hecegKe SefMeeeF& cegeDeeW ceW heS kee meJee&efOeke eme ngDee. Fmekee DeebefMeke keejCe Yeejle kee Jeeheke eeuet Keelee Ieee Deewj cegKe keejCe kees lesue kes oeceeW ceW ngF& Yeejer Je=ef Lee. Yeejle kee efJeosMeer cege Yeb[ej efmelecyej 2011 kes heejbYe ceW efJeeceeve 321 efyeefueeve etSme[euej kes Ge mlej mes Iekej ceee& 2012 keer meceeeqhle hej 295 efyeefueeve etSme[euej jn ieee. peneb Devegmetefele JeeefCeeqpeke yeQkeeW (Smemeeryeer) kes iewj Keee $e+Ce keer ceebie, efJeMes<ekej ceereeoer $e+CeeW keer, efJeeere Je<e& 2012 kes DeefOekeebMe mecee ceW efMeefLeuelee yeveer jner, JeneR efJeeere Je<e& 2012 keer eewLeer efleceener ceW pecee Je=ef ceW Yeer efiejeJe DeeF& efpevekee Demej vekeoer keer lebieer kes he ceW efoKeeF& efoee. veerefle ojeW ceW 375 DeeOeej DebkeeW keer ye{eslejer kes heeele Yeejleere efj]peJe& yeQke ves efJekeeme kes peesefKeceeW kees kece kejves kes GsMe mes efomecyej 2011 ceW megOeejelceke keoce G"eS. DeeqmLej Deee|Leke heefjJesMe, Deeeqmle iegCeJeee mebyebOeer ye{les oyeeJe Deewj Ieleer hetbpeer heee&hlelee kes keejCe yengle mes Devegmetefele JeeefCeeqpeke yeQkeeW ves JeeefCeeqpeke $e+Ce kes cegkeeyeues mejkeejer heefleYetefleeeW kees lejpeern oer. efJeeere Je<e& 2012 kes oewjeve FOeve meeqyme[er Deewj jespeieej me=peve eespeveeDeeW kes keejCe Yeejle kee jepekees<eere Ieee ye{kej peer[erheer kee 5.9% nes ieee pees 4.6% kes ueef#ele mlej mes keeHeer DeefOeke nw.

Jeeef<e&ke efjhees& Annual Report

2011-12

meb#eshe ceW, efJeeere Je<e& 2012 yengle mes yeee SJeb Deevleefjke Deee|Leke cemeueeW kes heefjhes#e ceW eeo jKee peeSiee efpevneWves meeceeve he mes mLeeveere JeJemeeefeeeW Deewj efJeMes<e he mes yeQeEkeie #es$e kees heefleketue he mes heYeeefJele efkeee. yeQke Dee@]He ye[ewoe ves efJeeere Je<e& 2012 ceW Deheves yeev[ kees hegve: heceeefCele efkeee egveewleerhetCe& heefjJesMe kes yeeJepeto Deehekee yeQke ceewpetoe heefjJesMe ceW DeJemejeW kee DeefOekelece ueeYe G"eves ceW meHeue jne Deewj Fmeves efJeeere Je<e& 2012 kes oewjeve Deheveer iegCeelceke meJeexelee yeveeS jKeer. Deehekes yeQke ves Deheves Jewefeke keejesyeej ceW 25.9% keer meg{ efJekeeme oj ope& keer, pees yeQeEkeie Geesie kes Deewmele keee&efve<heeove mes keeHeer DeefOeke nw. Deheveer Meg yeepe Deee ceW 17.2% keer mJemLe Je=ef kes yeue hej yeQke ves Meg yeepe ceee|peve (SveDeeF&Sce) hej heefleketue oyeeJeeW kes yeeJepeto 18.0% keer Meg ueeYe Je=ef ope& keer. Deehekes yeQke kee Deewmele DeeeqmleeeW hej heefleHeue 1.24%, hetbpeer heee&hlelee mlej 14.67% Deewj FeqkeJeer hej heefleHeue 19.04% jne efpemeves Deehekes yeQke keer meg{ Deee|Leke eqmLeefle kees hegve: heceeefCele efkeee. Fmekes DeueeJee, Je<e& 2012 kes oewjeve Deheves mekeue SveheerS Devegheele kees 1.53% hej Deewj Meg SveheerS Devegheele kees 0.54% hej efveebef$ele kejkes yeQke ves Deeeqmle iegCeJeee heyebOeve ceW Deheveer cepeyetleer kees hegve: efme efkeee. en Yeejle ceW ye[s Deekeej Jeeues yeQkeeW ceW meyemes kece nw. efJeeere Je<e& 2012 kes oewjeve keee&veerefle mebyebOeer henueW Deheveer JeeJemeeefeke DeeOeejefMeuee kees meg{ kejves kes GsMe mes Deehekes yeQke ves efJeeere Je<e& 2012 kes oewjeve keF& keee&veerefle mebyebOeer henueeW keer MegDeele keer. [ee meWj kees yeQke kes mJeeb kes heefjmej ceW meHeueleehetJe&ke mLeeefhele kejves kes heeele Deehekes yeQke ves yeeOeejefnle yeQeEkeie mesJeeSb megefveeqele kejves kes efueS Je<e& kes oewjeve Deheves Deeheoe jenle keW kee efJemleej efkeee. Deehekes yeQke ves efJev[espe meJe&j Jeeg&ueeFpesMeve, [smkee@he Jeeg&ueeFpesMeve Deewj yewke Dehe kevmeeueer[sMeve pewmes heeweesefiekeer mes mebyebefOele veJeesvces<eer heeemeeW kee MegYeejbYe efkeee nw. FvnW ieerve FefveefMeesefJe kes he ceW SJeb [ee meWj keer keee&kegMeuelee ceW megOeej ueeves kes efueS heejbYe efkeee ieee nw. Fmekes DeueeJee, Deehekes yeQke kes Jeeheke vesJeke& kees ef[ceeC[ Deheies[ leLee DeheeFce megOeej nsleg ceuer heeseskee@ue uesJeue eqmJeeEeie hej DeeOeeefjle veeer skeveeuee@peer ceW ceeFies efkeee ieee nw. FbjheeFpe heyebOeve heCeeueer kees Yeer Deheies[ efkeee ieee nw leLee yeQke kes ye{les DeeFer FvHeem^keej kees ceeveerj kejves leLee heYeeJeMeeueer {bie mes JeJemLee kejves kes efueS vees cee@[etume Gheeesie ceW ueees iees nQ. Deheves ieenkeeW kees DeefOeke megefJeOeepeveke Fbjves yeQeEkeie DevegYeJe GheueyOe kejeves kes efueS, Deehekes yeQke ves mebJee|Oele iegCeeW mes ege GVele Jeme&ve keer keesj yeQeEkeie heCeeueer ceW ceeFiesMeve efkeee nw. Fmekes DeueeJee, keF& vees cee[etume pewmes Deeue DeeeqmleeeW kee jKejKeeJe, mesume ^wkej cee[etue, kesverke=le mesJee kej, yeQke efjeueeFpesMeve meeaefHekes (FyeerDeejmeer) cee[etue, Keelee mebKee heesxefyeefueer leLee veeer heWMeve eespevee kes efueS Jeke& Heuees DeeescesMeve, mJeeJeuebyeve, kees meceer#eeOeerve Je<e& kes oewjeve keeee&eqvJele efkeee ieee. DeejerpeerSme SJeb SveF&SHeer kes ceeOece mes Fbj
3

yeQke Oevehes<eCe kes efueS Deehekes yeQke keer keesj yeQeEkeie keer meYeer MeeKeeDeeW kees me#ece efkeee ieee leLee FvnW Deehekes yeQke kes Fbjves yeQeEkeie hees&ue kes meeLe pees[ efoee ieee. Deehekes yeQke ves Deheves Fbjves yeQeEkeie ewveueeW kes Debleie&le Deewj megefJeOeeSb osves kes keee& kees peejer jKee. Fbjves yeQeEkeie ye[ewoe keveske Deye leerJelee kes meeLe mJeeb, Deve Jeefe kees (yeQke kes Yeerlej) Deewj Deblej yeQke Oeve DeblejCe keer megjef#ele megefJeOee heoeve kejlee nw. Deehekes yeQke kes Fbjves hees&ue ceW SmeSceSme Deue&, DeejerpeerSme / SveF&SHeer mebJeJenej keer megefJeOee Yeer oer ieF& nw. heejbefYeke meeJe&peefveke efveie&ce (DeeFheerDees) leLee DevegJeleea meeJe&peefveke efveie&ce (SHeheerDees) Dee@veueeFve DebMeoeve nsleg ye[ewoe keveske ceW SSmeyeerS (yueeke[ jeefMe kes meeLe DeeJesove) megefJeOee Yeer nw leeefke FeqkeJeer MesejeW ceW DeeJesove kejves ceW megefJeOee nes. Deehekes yeQke ves ceesyeeFue yeQeEkeie ewveue ceW ye[ewoe Sce keveske kes ceeOece mes Keelee Mes<e keer peevekeejer, efvepeer Keelee efJeJejCe, keF& KeeleeW kees Ske meeLe pees[vee, efveefOe DeblejCe, efyeueeW kee Yegieleeve, efke yegeEkeie, Mee@eEheie, Heer[ yewke / efMekeeeleW Deeefo pewmeer keF& Deewj megefJeOeeSb eoeve keer nQ. 31 ceee& 2012 leke Deehekes yeQke kee SerSce vesJeke& 2012 leke hengbe ieee. SerSce eqmJee meele FbjeWpeeW DeLee&led vesMeveue eqmJee SveSHeSme (SveheermeerDeeF&), Jeermee, ceemjkee[&, meerJeeretSF& (etSF&), meerJeerDeesceeve (Deesceeve), eEueke (erSveer), hes ceeke& (vetpeerueQ[) kes meeLe, SerSve kes ceeOece mes ef[ueerJejer heeFb ye{ekej ieenkeeW kees megefJeOee osves nsleg pees[e ieee nw. kesverke=le ef[heesefpejer ShueerkesMeve kes meeLe, Deehekes yeQke keer MeeKeeSb SveSme[erSue Deewj meerSme[erSme oesveeW keer megefJeOeeSb osves ceW me#ece nQ. DeeveueeFve ^seE[ie heCeeueer mes Deehekee yeQke, FeqkeJeer, cetegDeue Heb[, yeeb[ Deewj heejbefYeke meeJe&peefveke efveie&ce ceW (DeeF&heerDees) pewmes efueKeleeW ceW ^seE[ie kes efueS Deheves ieenkeeW mecemle mesJeeSb Dee@veueeFve osves ceW me#ece nw. Fmekes DeueeJee, Deehekes yeQke ves DeeF&er mes mebyebefOele keF& veJeesvces<eer keee& pewmes Fbjves hesceW iesJes, [sefye kee[& / esef[ kee[& mes mebyebefOele Yegieleeve iesJes mesJeeSb, vekeoer heyebOeve heCeeueer efpemeceW heeeqhle heyebOeve (keueskeMeve) pewmeer megefJeOeeSb nQ SJeb FvJeeFme heyebOeve (heehe Deewj Yegieleeve heyebOeve), Yegieleeve mebosMe meesuetMeve (heerSceSme) (20 efJeosMeer sjerjerpe Deewj Yeejle keer meYeer heeefOeke=le MeeKeeDeeW ceW efeeeeqvJele keer ieF&) efie[ DeeOeeefjle eske ^bkesMeve efmemce (meererSme), (SvemeerDeej, veF& efouueer; esVew, keesecyeletj, yeQieueesj ceW keeee&eqvJele) Deewj cegbyeF& ceW Deeescess[ eske heesmeseEmeie meWj (DeeJeke peeJeke) keeee&eqvJele efkees nQ. Deehekes yeQke ves kece&eeefjeeW kee [eeyesme leweej kejves kes GsMe mes leLee leerJelee mes efveCe&e kejves, heoesVeefle Deewj eeve heefeee leLee Deve ceeveJe mebmeeOeve heefeee kes efueS kece&eeefjeeW nsleg ceeveJe mebmeeOeve vesJee\keie mesJeeSb keeee&eqvJele keer nQ. Fmekes DeueeJee Deehekes yeQke ves ueeerueer Deewj keeeexheeesieer meteveeDeeW kes Deehemeer Deeoeve heoeve kes eesle, ieenkeeW kes yeejs ceW yesnlej peevekeejer kes efueS ieenke efjuesMeveefMehe heyebOeve leLee meYeer ewveueeW ceW Ske meceeve ieenke efJeeej kes efueS [ee Jesej neGme yeveeves kes efueS keoce G"ees nQ. efJeeere Je<e& 2012 kes oewjeve Deehekes yeQke ves Kegoje yeQeEkeie kes #es$e ceW keF& ye[s keoce G"ees nQ. yeQke ves ye[ewoe Hem& meseEJeie yeQke Deewj ye[ewoe Hem& jsieguej ef[heesefpe pewmes oes GlheeoeW kees etefuehe Deewj ce& yeercee eespevee kes meeLe mebegkele kejkes ye[ewoe Hem& nsuLe Hewke kee MegYeejbYe efkeee nw.

Jeeef<e&ke efjhees& Annual Report

2011-12

ke=<ekeeW, mJeefveeesefpele JeefeeeW SJeb JeeJemeeefekeeW kes efueS efJeMes<ehe mes ye[ewoe mece=ef efleceener DeeJeleea pecee Deewj ye[ewoe mece=ef ceener DeeJeleea pecee eespeveeSb leweej keer ieF&. 163 ye[ewoe veJeefvecee&Ce MeeKeeDeeW (efyepevesme heesmesme efjFbpeerefveeeEjie ceW Deehekes yeQke kee heespeske) ceW mesume DeehejseEie cee[etue kee MegYeejbYe efkeee ieee efpememes efyeeer SJeb mesJee mebmke=efle efJekeefmele nes Deewj Jele&ceeve / vees ueeYeoeeke ieenkeeW kes [ee ceeFeEveie mes leLee mesume kevJemexMeve Deewj mesJee DevegjesOe kes ceeOece mes efyepevesme ueer[dme heehle efkeS pee mekes. yeele yeQke peceejeefMeeeW kes mebienCe ceW Je=ef ueeves nsleg ye{leer ngF& yeepe ojeW keer ke[er egveewleer kes ceenewue ceW Deehekes yeQke ves keF& yeele yeQke DeefYeeeve eueees. FmeceW keee&efve<heeove kejves Jeeues meHe meomeeW nsleg heeslmeenve kee meceeJesMe efkeee ieee. FmeceW DeJee[& peerleves Jeeueer MeeKeeDeeW Deewj #es$eere keeee&ueeeW kes efueS meerSce[er kes meeLe Meece Deewj efhekeefveke efJeo meHe keee&eceeW kee Deeeespeve Meeefceue Lee. Deehekes yeQke ves Je<e& kes oewjeve Deheves Kegoje $e+Ce kees ye{eves kes efueS efJeMes<e he mes DeeJeeme $e+Ce SJeb keej $e+Ce hej Oeeve keseqvle kejles ngS keF& Kegoje $e+Ce DeefYeeeve eueees. Deehekes yeQke ves -9- efmeer mesume Dee@efHeme Meg efkees. FveceW mes nueveer, jeeyejsueer, Hewpeeyeeo, jeehegj, Yeesheeue, Fboewj, yeWieuet, ieeefpeeeyeeo Deewj jepekees Meeefceue nQ. Fme $e+Ce cee@[ue keer meHeuelee kees osKeles ngS nueveer, osnjeotve Deewj veeefmeke ceW -3- veeer efjsue ueesve Heweqke^eeW kee MegYeejbYe efJee Je<e& 2012 ceW efkeee ieee. Deuhe Deee Jeie& ceW efJeeere meceeJesMeve kees Deeies ye{eves keer efJeefMe eespevee yeveeves nsleg keejesyeej veerefle kees vees he ceW leweej kejves keer DeeJeMekelee kees mecePeles ngS Deewj Fmes keejesyeej DeJemej SJeb keeheexjs meeceeefpeke oeefelJe ceeveles ngS, Deehekes yeQke ves GheueyOe mebmeeOeveeW pewmes skevee@uee@peer, JeJemeee keewMeue Deeefo kee Gheeesie kejles ngS meceer#eeOeerve Je<e& ceW efJeeere meceeJesMeve kes GsMe kee Deeies ye{eves nsleg "esme keoce G"ees. efJeeere meceeJesMeve [ee leLee mebJeJenej kees yeQke kes [ee meWj ceW mesJee heoelee kes efJeeere meceeJesMeve meJe&j / iesJes kes ceeOece mes meeryeerSme ceW Skeerke=le efkeee ieee. Deehekes yeQke ves eEueke MeeKeeDeeW kes ceeOece mes Deheves ieenkeeW kees Gvekes KeeleeW kees meeryeerSme ceW Deheuees[ kejves yeeo Deewj kesJeeF&meer meleeheve kes yeeo mcee& kee[& peejer efkeS. Deehekes yeQke kes Deheves DeefOekeeefjeeW kes efueS efJeeere meceeJesMeve hej efJeMes<e heefMe#eCe keee&eceeW kee mebeespeve SJeb Deeeespeve kejves kes efueS je^ere ieeceerCe efJekeeme mebmLeeve (SveDeeF&Deej[er) nwojeyeeo kes meeLe JeJemLee keer nw. efJeeere meceeJesMeve kes keee& ceW lespeer ueeves kes efueS Deehekes yeQke ves meer[erSceS lekeveerke kes ceeOece mes meeryeerSme keveseqkeefJeer ege ceesyeeFue yeQeEkeie JewveeW keer MegDeele keer nw. Fme hekeej keer heebe Jesve (1 iegpejele ceW, 2 GejheosMe ceW, 1 efyenej ceW leLee 1 ieesJee ceW) eue jner nQ peesefke 41 ieebJeeW ceW mesJeeSb heoeve kej jner nQ. Deehekes yeQke ves efJeeere meceeJesMeve heefjeespevee kes Debleie&le Deeyebefle Mele heefleMele ieebJeeW kees keJej kej efueee nw. Fve ieebJeeW ceW 7.61 ueeKe mes DeefOeke efJeeere meceeJesMeve Keeles Keesues ieS peyeefke ue#e 7.10 ueeKe kee Lee. ieeceerCe Yeejle keer ke=ef<e $e+Ce ceebie leLee Deve efJeeere pejleeW kees hetje kejves kes GsMe mes yeQke kee heee&hle eesieoeve megefveeqele kejves kes efueS Deehekes yeQke ves ieeceerCe SJeb ke=ef<e $e+Ce kes Debleie&le Je<e& kes oewjeve efJeefYeVe Glheeo ef[peeFve efkeS leLee JeJemeee veerefle leweej keer. yeQke ves ke=ef<e $e+Ce
4

ye{eves kes efueS Yeejle Yej ceW 450 Lem& MeeKeeDeeW kee eeve efkeee nw. ke=ef<e $e+Ce ye{eves kes GsMe mes -22- #es$e efJeMes<e eespeveeSb leweej keer ieF. yeQke ves efJeeere Je<e& 12 kes oewjeve egJeeDeeW kees heefMe#eCe osves kes efueS leLee Gvekes efueS mJejespeieej kes DeJemej cegnwee kejJeeves kes efueS Dehesef#ele %eeve SJeb keewMeue heefMe#eCe nsleg 10 Deewj ye[ewoe mJejespeieej efJekeeme mebmLeeve Keesues. Fme hekeej ye[ewoe mJejespeieej efJekeeme mebmLeeveeW keer mebKee ye{kej 46 nes ieF&. Fme hekeej yeQke kes heleske DeieCeer efpeues ceW mejkeejer efoMeeefveoxMeeW kes Deveghe Ske Deej-meser (R-SETI) nw. Fmekes DeueeJee Depecesj eqmLele ye[ewoe mJejespeieej efJekeeme mebmLeeve kees kesJeue ceefnuee GeefceeeW kes efueS efJekeefmele efkeee ieee nw. efJeeere Je<e& 12 kes oewjeve 42786 egJee ueeYeee|LeeeW kees heefMe#eCe efoee ieee efpeveceW mes 25791 ves Dehevee mJejespeieej Gece mLeeefhele kej efueee nw. Fve keWeW eje Deye leke heefMeef#ele kegue 122228 ueeYeee|LeeeW ceW mes 75050 ves mJejespeieej Gece mLeeefhele kej efueS nQ. Deehekes yeQke ves meceer#ee Je<e& kes oewjeve 21 veS efJeeere mee#ejlee SJeb $e+Ce hejeceMe& keW (SHeSuemeermeer), Keesues efpevnW 'meejLeer' veece efoee nw, Fme hekeej 31 ceee& 2012 kees efJeeere mee#ejlee SJeb $e+Ce hejeceMe& keseW keer mebKee 39 nes ieF& nw. met#ce, ueIeg SJeb cePeewues Gece (SceSmeSceF&) efJee kes Deve osMeeW keer Yeebefle Yeejle ceW Deee|Leke efJekeeme Deewj jespeieej kee hecegKe eesle nQ. Deehekes yeQke ves meceer#ee Je<e& kes oewjeve met#ce, ueIeg SJeb cePeewues Gece JeJemeee kes lenle keF& veJeesvces<eer heeeme efkeS nQ. yeQke ves efJeeere Je<e& 2012 kes oewjeve ome veF& SmeSceF& ueesve Heweqke^eeb leLee Dee" veF& efJeefMe SmeSceF& MeeKeeSb KeesueeR. Fmekes DeueeJee Deehekes yeQke ves mLeeveere pejleeW kees hetje kejves kes efueS heebe vees ieenkeesvcegKe #es$e efJeMes<e Glheeo heejbYe efkeS. yeQke ves heeesieelceke DeeOeej hej Ske veS Deeeqmle Glheeo 'ye[ewoe ewveue HeeFveebeEmeie' keer MegDeele keer. Deehekes yeQke ves nwojeyeeo, Denceoeyeeo leLee peehegj ceW Dee@ue Fbef[ee cewvespeceW SmeesefmeSMeve eje GeefceeeW kes efueS Deeeesefpele "cewvespeceW eqmkeume t meesme& HeeFveebeEmeie SC[ cewvespeceW Dee@]He skevee@uee@peer yeee SmeSceF&" efJe<ee hej keee&Meeuee heeeesefpele keer. Deehekes yeQke ves met#ce SJeb ueIeg GeefceeeW nsleg ye[ewoe Geceer hegjmkeej Yeer Meg efkees. Fmekes DeueeJee Deehekes yeQke ves met#ce SJeb ueIeg GeefceeeW kes efueS esef[ ieejber HeC[ ^m (meerpeererSceSmeF&) eespevee kes meboYe& ceW yeQke kes SmeSceF& GlheeoeW leLee yeej yeej hets peevesJeeues heMve mebyebOeer peevekeejer kees Meeefceue kejles ngS "eweqkekeue ieeF[ t efyekeeEceie Sve Fvjheveesj" veeceke hegeqmlekee Yeer peejer keer nw. yeQke ves efJeeere Je<e& 12 kes oewjeve SmeSceF& KeeleeW keer jseEie nsleg eej Deueie - Deueie jseEie SpeseqvmeeeW kes meeLe mecePeewlee kejej (SceDeeset) hej nmlee#ej efkeS nQ. efJeeere Je<e& 12 ceW JeeJemeeefeke SJeb efJeeere GheueeqyOeeeb pewmee efke hetJe& ceW yeleeee ieee nw efke Deehekes yeQke ves efJeeere Je<e& 12 kes oewjeve keef"ve Deee|Leke oewj kes yeeJepeto GlmeenJeOe&ke heefjCeece efoS nQ. efheues leerve Je<eeX keer Yeebefle JeJemeee keer eq mes Deehekes yeQke kee keee&efve<heeove yeQeEkeie Geesie kes Deewmele keee&efve<heeove mes keeHeer yesnlej jne. Deehekes yeQke kee Jewefeke keejesyeej efJeeere Je<e& 12 kes oewjeve 25.9% (Je<e&-oj-Je<e&) keer Je=ef ope& kejles ngS 6,72,248 kejes[ kes mlej hej hengbe ieee. yeQke kes Yeejleere heefjeeueve ceW peceeDeeW leLee DeefieceeW

Jeeef<e&ke efjhees& Annual Report

2011-12

ceW eceMe: 20.1% leLee 19.3% keer GuuesKeveere Je=ef ope& keer ieF&. Deehekes yeQke keer Iejsuet kece ueeiele DeLee&led keemee peceeDeeW ceW Kegoje DeeJeefOeke peceeDeeW keer DeefOeke yeepe oj kes yeeJepeto 15.9% (Je<e&-ojJe<e&) keer oj mes Je=ef ngF& leLee efJeeere Je<e& 12 ceW kegue Iejsuet peceeDeeW ceW Fvekee DebMe 33.2% jne. Deehekes yeQke kes heeLeefcekelee heehle #es$e $e+CeeW ceW Yeer efJeeere Je<e& 12 kes oewjeve 19.5% keer GuuesKeveere Je=ef ngF& leLee es meceeeesefpele efveJeue yeQke $e+Ce (SSveyeermeer) kee 43.37% jns pees efke 40.00% kes DeefveJeee& ue#e mes Yeer DeefOeke Lee. Deehekes yeQke ves Deheves SmeSceF& $e+CeeW ceW 26.1%, ke=ef<e $e+CeeW ceW 18.4%, hele#e ke=ef<e $e+CeeW ceW 24.9% leLee Kegoje $e+CeeW ceW 10.0% keer Je=ef ope& keer peesefke efJeeceeve heCeeueer ceW GheueyOe mebYeeJeveeDeeW kees osKeles ngS efJeefYeVe #es$eeW ceW meblegefuele Je=ef kees oMee&leer nw. efJeeere Je<e& 12 kes oewjeve Deehekes yeQke keer efJeosMeer MeeKeeDeeW kes kegue keejesyeej ceW 44.6% keer DeeMeeleerle Je=ef ngF&. efJeosMeer heefjeeueveeW ceW Deehekes yeQke keer ieenke peceeDeeW ceW 40.4%, kegue peceeDeeW ceW 45.2% leLee DeefieceeW ceW 43.9% keer GuuesKeveere Je=ef ngF&. meg{ leLee Geesie keer Deewmele Je=ef oj mes DeefOeke Je=ef leLee yesnlej Meguke DeeOeeefjle Deee kes HeuemJehe Deehekes yeQke kes efJeosMeer heefjeeueveeW kes mekeue ueeYe ceW 48.5% keer GuuesKeveere Je=ef ope& keer ieF&. GuuesKeveere nw efke yeQke kes Jewefeke keejesyeej ceW efJeosMeer keejesyeej kee DebMe 28.3% jne. mekeue ueeYe ceW Fmekeer efnmmesoejer 20.7% leLee keesj Meguke Deee ceW efnmmesoejer 34.0% jner. Fmekes DeueeJee yeQke kes efJeosMeer heefjeeueve mes yeQke keer kegue Deeeqmleeeb 91,273 kejes[ mes ye{kej 1,28,398 kejes[ nes ieF&. Fme hekeej efJeeere Je<e& 12 kes oewjeve FveceW 40.7% keer Je=ef ope& keer ieF&. mecetes yeQke kee mekeue ueeYe 23.6% keer GuuesKeveere Je=ef oj kes meeLe ye{kej 8630.37 kejes[ nes ieee. ye{s ngS eeJeOeeveeW kes yeeJepeto Meg yeepe ceeefpe&ve ceW melele eieefle, iewj yeepe Deee ceW Deer Je=eq leLee Heefjeeueve KeeeX ceW efveebef$ele Je=eq mes DeeHekes yeQke kee Meg ueeYe efJelleere Je<e& 2012 ceW 18.0% (Je<e& oj Je<e&) ye{kej Hees 5,007 kejes[ nes ieee, pees efke yeepeej keer DeHes#eeDeeW mes DeefOeke Lee. peneb Meg yeepe Deee ceW 17.2% (Je<e&-oj-Je<e&) keer Je=ef ngF& nw, JeneR Deve Deee (ee iewj-yeepe Deee) ceW 21.8% (Je<e&-oj-Je<e&) ngF&, pees cegKe he mes heYeeJeer ^spejer Depe&ve SJeb yeeke=le KeeleeW ceW Yeejer Jemetueer mes heehle ngF&. ueieeleej keer efiejeJe keer heJe=efe kes yeeJepeto Deehekee yeQke efJeeere Je<e& 2012 leke yeQeEkeie peiele ceW Ske Glke= Deeeqmle iegCeJeee yeveeS jKe mekee. Deheves hetJe& kes efjkee[& kes Deveghe Deehekee yeQke efJeeere Je<e& 2012 ceW Deheves mekeue SveheerS kee 1.53 leke leLee Meg SveheerS kees 0.54% leke meerefcele jKe heeves ceW meHeue ngDee. yeQke kee $e+Ce neefve keJejspe Devegheele (lekeveerkeer yeeke=le meefnle) Yeer 31 ceee& 2012 kees 80.05 % kes Ge mlej hej jne. MesejOeejke heefleHeue Deewj lejuelee Devegheele kes ceeceues ceW Deehekes yeQke ves Deheves yeepeej ceeie&oMe&ve keer leguevee ceW Dee keee& efkeee Deewj Deewmele DeeeqmleeeW hej heefleHeue (DeejDeesSS) 1.24% jne. heefleMesej Depe&ve (F&heerSme) 127.84 SJeb heefleMesej yener cetue (yeerJeerheerSme)
5

637.37 jne. Flevee ner veneR, Deehekes yeQke kee ueeiele Deee Devegheele ieleJe<e& kes 39.87% kes mlej mes leerJe efiejeJe kes meeLe 37.55% jne, pees Gmekes efvejblej ye{les ngS Depe&ve-heesHeeFue Deewj heefjeeueveiele JeeeW hej efJeJeskehetCe& efveeb$eCe heefleeEyeefyele kejlee nw. 31 ceee& 2012 kees Deehekes yeQke kee yeemesue II kes Debleie&le hetbpeer heee&hlelee Devegheele 14.67% kes meg{ mlej hej jne, efpemeceW 10.83% efej I hetbpeer Devegheele Meeefceue nw., en yeQeEkeie peiele ceW meJee&efOeke nw. YeeJeer eespeveeSb peneb Jewefeke heefjhes#e ceW Yeejle keer heieefle Dehes#eeke=le keg DeefOeke jner, DeeqmLej Jewefeke heefjMe SJeb Iejsuet veerefleeeW meefnle efJeefJeOe IekeeW ves efveJesMeeW hej oyeeJe [euee. cegemHeerefle ceW Devegketue meebeqKekeere DeeOeej kes keejCe ceboer Meg ngF& efpememes GOeej ojeW ceW nukeer meer efiejeJe Deeeer. efJeeere Je<e& 13 kes efueS efJekeeme oj 7% mes 7.3% nesves kee Devegceeve efJeefJeOe SpeWefmeeeW eje efkeee pee jne nw, peneb veerefleiele ceesex hej Oeerceer heieefle kee peesefKece jnsiee, Ge SJeb DeeqmLej cegemHeerefle leLee Jewefeke eqmLeefle Yeer efiejeJe keer Deesj heJe=e jnsieer. efJeeere Je<e& 13 kes oewjeve Deehekes yeQke keer meceie JeeJemeeefeke keee&veerefle GYejles ngS ceeFees Deee|Leke heefjJesMe kes eqiele jnsieer, Deehekee yeQke Deheves Des hetbpeerke=le leguevehe$e SJeb Meeveoej JeJemeee cee@[ue mes efve:mebosn DeevesJeeues Je<eeX ceW Deheves melele keee&efve<heeove kees yeveeS jKesiee. efJeeere Je<e& 13 kes oewjeve Deehekee yeQke Deheves Yeewieesefueke SJeb jCeveerefleke ueeYeeW leLee hetbpeer keer Meefe keer yeue hej Deheveer peceejeefMeeeW SJeb DeefieceeW, oesveeW ceeceueeW ceW yeepeej ceW Dehevee efnmmee ye{evee peejer jKesiee. hetJe& keer Yeebefle, Deehekee yeQke Iejsuet keemee peceejeefMeeeW ceW Ge Je=ef kees peejer jKeves hej Oeeve keWefle kejsiee. Deehekee yeQke efvecve SveheerS Devegheele kes eq mes Deheveer Deeeqmle iegCeJeee kees yeveeS jKeves ceW keesF& kemej yeekeer veneR jKesiee. Je<e& heefle Je<e& yesnlej heeJeOeeve keJejspe Devegheele yeveeS jKeves keer Deehekes yeQke keer veerefle efkemeer Yeer heefleketue Deee|Leke heefjeqmLeefleeeW kee hetjer Meefe kes meeLe meecevee kejves ceW meneeke nesieer. en vees kej efueee peeS efke $e+Ce mebefJeYeeie keer Deeeqmle iegCeJeee kees yeveeS jKeves Je FmeceW megOeej kejves kes efueS Deehekes yeQke ves heYeeJeer JeJemLee keer nw leeefke KeeleeW keer eLeeMeerIe meceer#ee, efveece Je MeleeX kee Devegheeueve Je Ge cetue kes Deefiece KeeleeW ceW $e+Ce keer jseEie kees ye{eee pee mekes. Deheveer Ge ueeYeheolee kees yeveeS jKeles ngS, Deehekee yeQke DeevesJeeues Je<eeX ceW Yeer heee&hle Ge meerDeejSDeej Je efej I kee Devegheele yeveeS jKevee peejer jKesiee. etbefke Deehekee yeQke meeceeve FeqkeJeer efpemeceW 31 ceee& 2012 kees ueieYeie 93% efej I hetbpeer meeqcceefuele nw, kes meeLe yesnlej hetbpeer heee&hlelee Devegheele yeveeS ngS nw. FmeefueS Fmekee yesmeue III ceW heebleefjle nesvee DeleefOeke mejue nesiee. ceeveJe mebmeeOeve keee&-veerefle, JeJemeee heeblejCe kes meceie heeemeeW ceW Deehekes yeQke kee hecegKe Ieke nw. Deehekes yeQke kes heeme henues ner me#ece SJeb DeleefOeke heeslmeeefnle kece&eeefjeeW kee DeeOeej nw, efHej Yeer Fmeves ceefCeheeue iueesyeue SpetkesMeve mee|Jemesme kes meeLe ye[ewoe ceefCeheeue mketue Dee@]He yeweEkeie kes He ceW Ske veJeesvces<eer MegDeele keer nw, efpememes en DeHes#ee nw efke Jen Deehekes yeQke kees heefMeef#ele DeefOekeejer GheueyOe keje heeSiee, efpevnW yeQke keer DeeJeMekeleevegmeej heomLeeefhele efkeee peeSiee.

Jeeef<e&ke efjhees& Annual Report

2011-12

Je<e& 2012 kes oewjeve Deehekes yeQke ves Jele&ceeve ceeveJe ewveue mebyebOeer heefeeeDeeW, mebjevee Je veerefleeeW kees heeweesefiekeer DeeOeeefjle JeJemeee heeblejCe kes Deveghe veee mJehe heoeve kejves nsleg keg keoce G"eS nQ. ceeveJe mebmeeOeve heeblejCe hej keWefle 'mheMe&' heefjeespevee Fme ue#e kees heehle kejves nsleg Meg keer ieF& nw. Deehekes yeQke eje G"eS ieS efJeefYeVe keoce pewmes heefleYee heyebOeve, GejeefOekeej eespevee, Ske Jew%eeefveke meeEHeie cee@[ue Je eceMeefe eespevee kee efvecee&Ce, efJekeeme Je me#ecelee efvecee&Ce leLee keee&efve<heeove heyebOeve Deehekes yeQke kees Deeies ues peeves ceW leLee ke[er JeeJemeeefeke egveewefleeeW kee meHeueleehetJe&ke meecevee kejves ceW DeleefOeke mekeejelceke heefjCeece oWies. Deepe yeQeEkeie mesJee heoeleeDeeW ceW hecegKe Deblej ieenke mesJee keer iegCeJeee kee nw. Deehekes yeQke kes efJeeYej ceW 45 efceefueeve mes DeefOeke ieenke nw. Deehekee yeQke meYeer ef[ueJejer ewveueeW kes ceeOece mes Glke= ieenke mesJee heoeve kejves kes efueS heefleye nw Deewj lekeveerke kes DeefOekelece Gheeesie eje ieenke meblees<e kees ye{eves nsleg efvejblej keesefMeMe kej jne nw. en efJeefYeVe ieenkeeW kees Deueie Deueie efkemce keer DeeJeMekeleeDeeW kes meJe&Lee Devegketue F& GlheeoeW Je Jewkeequheke ef[ueerJejer ewveueeW kes ceeOece mes mesJee heoeve kejves nsleg heeemejle nw. ieenkeeW kes efJeefYeVe efnleeW Deewj Dehes#ee kee Oeeve efJeefYeVe heefeee SJeb keee&-efJeefOeeeW ceW megOeej kejkes Yeer jKee peeSiee. yeQke kes keeheexjs ue#e SJeb keee&-veerefle Deehekes yeQke ves Je<e& 13 kes efueS "Ge Glheeokelee, o#elee Deewj ueeYeheolee kes meeLe JeJemeee efJekeeme" Dehevee GsMe jKee nw. Deehekes yeQke ves mLeehevee efoJeme 20 pegueeF& 2011 kes DeJemej hej "efmeivesej etve" kee MegYeejbYe kej meesefveke ceeref[ece ceW Deheves yeeb[ keer MegDeele keer. Fmekee cetue heeespeve yeQke keer YeeJevee kees Glmeen kes meeLe Ske ieefleMeerue Gpee&Jeeve mebie"ve kes he ceW ueesiees mes leeuecesue jKeles ngS heefleeqle kejvee Lee. yeQke, Jewefeke yeepeej ceW Fmes {leehetJe&ke mLeeefhele kejles ngS ceeFuespe heehle kejsiee. yeQke kes heespeske veJeefvecee&Ce ceW yengle mes Ieke nQ pees efyepevesme heesmesme efjFbpeerefveeeEjie leLee mebie"ve hegvee|vecee&Ce oesveeW kees keJej kejWies. Fmekee GsMe mLeeF& keWerekejCe kes ceeOece mes yeQke keer MeeKeeDeeW kees efyeeer SJeb mesJee keWeW kes he ceW heebleefjle kejvee nw. Fmemes "esme efyeeer Je=ef, es ieenke DevegYeJe leLee Jewkeequheke ewveue ceeFiesMeve heehle kejves keer Dehes#ee keer peeleer nw. yeQke keer efveOee&efjle mecee meercee kes Yeerlej Deheveer meYeer ces^es Je Menjer MeeKeeDeeW kees ye[ewoe veskem (DeLee&led pesve veskem) ceW heebleefjle kejves keer eespevee nw. ye[ewoe veskem ceeFiesMeve kee heejbefYeke ueeYe, ieenke meblegeq leLee keemee ye{eslejer oesveeW kes he ceW efceue jne nw. ye[s hewceeves hej mJeeeefuele leLee ueerve yewke DeeefHeme pewmes efmeer yewke DeeefHeme leLee jerpeveue yewke DeeefHeme efveeqele he mes yeQke kes ceeveJe mebmeeOeve keer o#elee leLee Glheeokelee ceW megOeej kejWies. yeQke ves henues ner oes mebheke& keW (DeLee&led kee@ue meWj) ueKeveT leLee ye[ewoe ceW mLeeefhele kej efueS nQ. melele efyeeer Je=ef kes efueS yeQke ves keeflehee MeeKeeDeeW ceW veS mesume Dee@hejseEie cee@[ue leweej efkeS nQ.

yeQke ves efce[ keeheexjs MeeKeeSb Keesuevee eeuet kej efoee nw leeefke nesuemesue JeJemeee kes efJeefMe Ieke kes He ceW $e+Ce efJelejCe hej Oeeve keWefle efkeee pee mekes. Deeieeceer heeesie kes leewj hej kesvereke=le henueW MeerIe ner Meg keer pee jner nQ leeefke es MeeKeeSb "mesume-kece-mee|Jeme DeeGues" MeeKeeSb yeve mekeW. yeQke ves meYeer JeJemeee Je efJeeere hewjeceerjeW ceW melele SJeb mLeeF& Je=ef keer nw Deewj efJeeere Je<e& 2012 kes oewjeve es vesle=lJe ves efJeefYeVe je^ere SJeb Debleje&^ere mebie"veeW kes Devegceesove mes Fmes heehle efkeee nw. yeQke kees efceues yengle mes hegjmkeejeW ceW meerSveyeermeer erJeer 18 Je SmemeerSkeme eje efoee ieee yesm heeqyueke meskej yeQke kee hegjmkeej, uebove ceW Fbmeret Dee@]He [eejskeme& Sv[ Jeu[& Hee@jce Heesj keeheexjs ieJeveXme eje efoee ieee ieesu[ve heerkee@ke DeJee[& Hee@j keeheexjs ieJeveXme, o owefveke Yeemkej Fbef[ee heeF[ DeJee[& Hee@j 2011, o ceesm SHeerefMeev yeQke Fve kesefveee, o yesm FveerefMeSefJe Fve FvekeuetefmeJe yeQeEkeie SHeDeeF&yeermeer yeQeEkeie DeJee[&, o [ve Sv[ yee[m^ermed ueereE[ie heerSmeyeer Fve "iueesyeue efyepevesme [sJeueheceW kewiejer", SmeSceF& JeJemeee kes lenle vesMeveue DeJee[& Hee@j hejHee@ceXvme, o DeJee[& Hee@j yesm eterueeFpesMeve Dee@]He FbuewkeegDeue efjmeesmexpe, efyepevesme Jeu[& heer[yuetmeer eje "o yesm ieesFbie ueepe& yeQke", Sve[ererJeer eje "o efyepevesme ueer[jefMehe DeJee[& yesm heerSmeyeer Fve 2011", heerSmeyeer esCeer ceW DeeF&meerSDeeF& eje "o DeJee[& Hee@j SkemeerueWme Fve HeeFveWefMeeue efjheese\ie", efyepevesme Jeu[& heer[yuetmeer eje "o Heemsm ieesFbie ueepe& yeQke", o eterJeer-yuetceyeie& HeeFveWefMeeue ueer[jefMehe DeJee[& leLee SHeSce meme& Fb[m^er yeev[ ueer[jefMehe DeJee[& Meeefceue nQ. o yeQkej uebove kes Devegmeej efJeeere Je<e& 2012 kes oewje yeQke keer yeev[ jQeEkeie 500 e@he yeQeEkeie yeev[eW ceW 47 Debke megOej ieF&. yeQke efJeeere Je<e& 13 kes oewjeve es keee&efve<heeove kees yeveeS jKeves leLee DemeeOeejCe keee&efve<heeove nsleg hegjmkeej heehle kejves keer DeeMee kejlee nw. Dele: en meg{ efJeeere eqmLeefle, mesJee Glke=lee, cepeyetle keeheexjs efveeb$eCe, FeJeeve efveeesee leLee je^ere efJekeeme ceW cenlJehetCe& eesieoeve osves ceW Deheveer heeflee yeveeS jKeves keer hetjer-hetjer keesefMeMe kejsiee. Deheves meYeer keesj JeJemeeeeW kes efueS yeQke ves jCeveerefleeeb leweej keer nQ pees YeefJe<e ceW egveewefleeeW kee meecevee kejves, leLee Deheves huesHeece& kees meg{ kejves kes efueS DeJemejeW kee ueeYe G"eSieer. yeQke keer Fme jesceebekeejer ee$ee ceW ceQ Deehekes melele meneesie leLee meceLe&ve kee efveJesove kejlee ntb.

Sce. [er. ceuee DeOe#e SJeb eyebOe efveosMeke

Jeeef<e&ke efjhees& Annual Report

2011-12

ChAiRMAn'S StAtEMEnt

Sustained
Performance in

Challenging Environment
M. D. Mallya
Chairman & Managing Director

Dear Stakeholder,
I am pleased to report that the year 2011-12 (FY12) was your Bank's fourth consecutive year of record income and profits post the global financial crisis. Once again, your Banks performance has shown its resilience to economic volatility and proved the credibility of its business model and strategies. It gives me immense happiness to present before you the Annual Report and Financial Statements of Bank of Baroda for the year ended 31st March, 2012. It is appropriate at the outset to review the business environment within which your Bank operated during the year under consideration. Economic Review The year FY12 has been challenging for the Indian economy. After two years of a fairly robust growth of 8.4%, Indias GDP growth is estimated at 6.9% for FY12 by the Central Statistical Organisation, Government of India. While agriculture and services sectors maintained good growth momentum during FY12, industrial sector slowed down sharply, led by the contraction in mining and manufacturing segments. Capacity utilization rates in various infrastructure industries, especially in cement and thermal power sectors declined significantly during FY12. The Reserve Bank of Indias (RBI) monetary tightening continued with full vigour for most part of the year in response to the untamed inflationary pressures. The headline (WPI) inflation averaged around 8.8% for the full year. Gradually, high levels of inflation gave way to a slowdown in the growth. After the boom in capital inflows during FY11, rising global risk aversion and certain domestic concerns reduced the flows of capital. For instance, the portfolio inflows declined from US$ 32.2 billion in FY11 to US$ 18.9 billion in FY12. The rupee depreciated the most among major Asian currencies during calendar 2011 partly contributed by Indias widened current account deficit, primarily driven by high crude oil prices. Indias foreign exchange reserve position dwindled to US$ 295 billion by end-Mar, 2012 from a high of US$ 321 billion in early Sept, 2011. While the demand for non-food credit of scheduled commercial banks (SCBs), especially term loans remained lacklustre for most part of FY12, the deposit growth too decelerated in the fourth quarter of FY12 reflecting tight liquidity conditions. After raising the policy rate by 375 basis points, the RBI took a pause in Dec, 2011 citing rising downside risks to growth. Fragile economic environment, growing stresses on asset quality and depleting capital adequacy made several SCBs prefer government securities to commercial credit. During FY12, Indias fiscal deficit increased to 5.9% of GDP, much in excess of the targeted 4.6% due to increased fuel subsidies and employment creation schemes.

Jeeef<e&ke efjhees& Annual Report

2011-12

In short, the year FY12 was marked by interplay of several external and internal economic issues that impinged significantly on local businesses, in general, and the banking sector, in particular. Bank of Baroda: Again Proved the Resilience of its Brand in FY12 Notwithstanding the challenging environment, your Bank was able to exploit the opportunities within the given environment and sustain its qualitatively superior performance during FY12. Your Bank posted a very healthy growth of 25.9% in its global business way above the banking industrys average performance. On the back of healthy growth of 17.2% in its Net Interest Income, the Bank recorded Net Profit growth of 18.0% despite adverse pressures on Net Interest Margins (NIMs). Your Banks Return on Average Assets (ROAA) at 1.24%, Capital Adequacy at 14.67% and Return on Equity at 19.04% again provided an eloquent testimony to the financial soundness of your Bank. Moreover, your Bank again proved its strength in the asset quality management by restricting its Gross NPA ratio at 1.53% and Net NPA ratio at 0.54% during FY12 one of the lowest in the large sized banking segment in India. Strategic initiatives during FY12 With the aim to strengthen its business foundations, your Bank undertook several strategic initiatives during FY12. After successfully migrating Data Centre to a new Data Centre in the Banks own premises, your Bank expanded its Disaster Recovery Centre during the year to ensure uninterrupted banking services. Your Bank took various technology initiatives like windows server virtualisation, desktop virtualisation and backup consolidation as green initiatives and also to improve Data Centres operational efficiency. Besides, your Banks wide network was migrated to new technology based on Multiprotocol Label Switching (MPLS) for improving uptime and on demand upgrade. The Enterprise Management System too was upgraded and new modules were deployed to effectively manage and monitor your Banks growing IT infrastructure. In order to provide superior internet banking experience to its customers, your Bank migrated the Core Banking System (CBS) to higher version with enhanced features. Additionally, various new modules like Fixed Assets Maintenance, Sales Tracker Module, Centralized Service Tax, Bank Realisation Certificate (eBRC) Module, Account Number Portability and Workflow Automation for New Pension Scheme, Swavalamban, were implemented during the year under review. All CBS branches of your Bank are enabled for interbank remittances through RTGS and NEFT which have also been interfaced with your Banks internet banking portal.

Your Bank continued to add more facilities under its Internet Banking channels. The Internet Banking -- Baroda Connect -- now provides speedy and secured facility to transfer funds to self, third party (within the Bank) and inter-bank. The SMS Alerts, RTGS/NEFT transactions are also provided in your Banks internet portal. The ASBA (Application Supported by Blocked Amount) functionality has been introduced in Baroda Connect for online subscription to Initial Public Offers (IPOs) and Follow-on Public Offers (FPOs) to facilitate application for equity shares. Your Bank added more facilities to the Mobile Banking channel through Baroda M-Connect viz. Balance Enquiry, Mini Statement, Linking of Multiple Accounts, Fund Transfer, Bill Payments, Ticket Booking, Shopping, Feedback/ Complaints etc. By 31st March 2012, your Banks ATM network expanded to 2,012. The ATM switch is now integrated with seven interchanges viz. National Switch NFS (NPCI), Visa, MasterCard, CBUAE (UAE), CBOMAN (Oman), Link (T&T), Paymark (New Zealand) to provide convenience to customers by increasing delivery points through ATMs. With a centralized depository application, your Banks branches are now equipped to provide depository services for both NSDL as well as CDSL. With Online Trading System, your Bank will be able to provide a complete suite of online services to customers for trading in instruments like equities, mutual funds, bonds and initial public offering (IPOs). Additionally, your Bank took several other IT related initiatives such as Internet Payment Gateway services for debit cards/credit cards, Cash Management System covering services like Receipt Management (Collections), Payment Management and Invoice Management (Receivable and Payable Management), Payment Messaging Solution (PMS) {that was implemented in 20 overseas territories and all authorised branches in India}, a grid based Cheque Truncation System (CTS) {implemented in NCR-New Delhi, Chennai, Coimbatore and Bangalore}, and initiation of an Automated Cheque Processing Centre (Inward & Outward) in Mumbai. Your Bank also implemented the Human Resource Networking for Employees Service with the objective of creating a central database of Bank employees for facilitating speedy decision-making, promotion and selection exercise as also for automating other HR process. Moreover, your Bank undertook measures to create Data Warehouse for providing flexible and interactive source of strategic information, Customer Relationship Management for better customer insight and uniform customer view across channels. During the year FY12, your Bank took some major initiatives in its Retail Banking segment. It launched the BarodaFirst Wealth Pack, a combo of two products namely BarodaFirst

Jeeef<e&ke efjhees& Annual Report

Savings Bank and BarodaFirst Regular Deposit jointly with two Insurance Products namely ULIP & Term Insurance Plan. It also designed Baroda Samriddhi Quarterly Recurring Deposit and Baroda Samriddhi Half yearly Recurring Deposit Schemes meant especially for Agriculturists, Self Employed and Professionals. A Sales Operating Model was rolled out at 163 Baroda Navnirman Branches {i.e. your Banks project in Business Process Reengineering} for developing Sales & Service culture to generate business leads through transitioning service requests to sales conversation and data mining of existing/new profitable customers. To accelerate the pace of Savings Bank Deposits accretion a tough challenge in rising interest rate scenario - your Bank launched several Savings Bank Deposit campaigns with incentives to the performing staff, such as Evening with CMD & Picnic with Staff for award winning Branches and Regional Offices. Your Bank also launched a number of Retail Loan campaigns during the year to augment its Retail Loan Book with a special focus on Home Loans and Car Loans. Your Bank opened nine City Sales Offices one each at Haldwani, Raebarely, Faizabad, Raipur, Bhopal, Indore , Bengaluru, Ghaziabad and Rajkot. Going by the solid success of this lending model, three new Retail Loan factories were opened at Haldwani, Dehradun and Nasik by your Bank in FY12. Understanding the need to redesign business strategies to incorporate specific plans to promote financial inclusion of low income group, treating it both as business opportunity as well as corporate social responsibility, your Bank made use of available resources including technology and business expertise and took concrete steps to promote the causes of Financial Inclusion during the year under review. The Financial Inclusion (FI) data and transactions were integrated to the CBS through an FI Server/Gateway of the service provider, kept in the Data Centre of the Bank. Your Bank issued Smart Cards to customers after uploading their accounts in CBS and effecting KYC verification by the link branches. Your Bank tied-up with National Institute of Rural Development (NIRD), Hyderabad for designing and conducting special training program for its officers on FI. For increasing the pace of FI, your Bank introduced Mobile Banking vans, having connectivity to CBS through CDMA technology. Five such Vans (1 in Gujarat, 2 in UP, 1 in Bihar and 1 in Goa) have been made operational, which are covering 41 villages. Your Bank has already covered 100.0% villages allotted to it under the FI project. More than 7.61 lakh FI accounts were opened in these villages as against the target of 7.10 lakh. To ensure adequate contribution of the Bank in meeting farmers demand for agricultural credit and other financial needs of rural India, your Bank designed various products and business strategies during the year under Rural and

2011-12

Agriculture lending. It identified 450 Thrust Branches across India to enhance Agriculture lending. As many as 22 area specific schemes were formulated to increase agricultural lending. During FY12, your Bank opened ten more Baroda Swarojgar Vikas Sansthan (BSVS), the institutes for training the youth and imparting knowledge and skills required for taking up self-employment ventures, taking the total number of BSVS to 46. Thus, each of the Banks Lead Districts has now a R-SETI as per the government guidelines. Moreover, Ajmer BSVS centre has been exclusively developed for women entrepreneurs. During FY12, 42,786 youth beneficiaries were trained out of which 25,791 have established selfemployment ventures. Out of the total 1,22,228 beneficiaries trained by these centers so far, 75,050 have established their self employment ventures. Your Bank opened 21 new Financial Literacy & Credit Counseling Centres (FLCC) christened as SARATHEE during the year under review, taking the total number of FLCCs to 39 as on 31st March 2012. The Micro, Small and Medium Enterprises (MSME) segment is a key source of economic growth and employment in India as in other parts of the world. Your Bank took several initiatives under MSME Business during the year under review. It opened ten New SME Loan Factories and eight New SME Specialized Branches during FY12. Also, your Bank introduced five new customer-centric area specific products to suit the local cluster needs. Bank introduced a new asset side product named as Baroda Channel Financing on a pilot basis. Your Bank sponsored workshop on Management Skills to Source Financing and Management of Technology by SMEs for entrepreneurs arranged by All India Management Association (AIMA) at Hyderabad, Ahmedabad and Jaipur. Your Bank even introduced Baroda Entrepreneur Awards for Micro & Small enterprises. Additionally, your Bank released a Booklet named as Practical guide to Becoming An Entrepreneur, inter alia, giving information on the Banks SME products and Frequently Asked Questions on Credit Guarantee Fund Trust For Micro And Small Enterprises (CGTMSE) scheme. Your Bank also signed a MoU with four different Credit Rating Agencies during FY12 for rating of SME accounts. Business and Financial Achievements in FY12 As described earlier, your Bank delivered another cheery performance during FY12 despite difficult economic environment. As in the past three years, your Banks performance on the business front was comfortably above the banking industrys average performance. Your Banks Global Business touched the mark of Rs 6,72,248 crore in FY12 posting a growth of 25.9% (y-o-y). In its Indian operations, its Deposits and Advances increased

Jeeef<e&ke efjhees& Annual Report

2011-12

healthily by 20.1% and 19.3%, respectively. Your Banks Domestic Low-cost or CASA deposits grew by 15.9% (y-o-y) notwithstanding higher interest rates on retail term deposits and formed 33.2% share of the total Domestic Deposits in FY12. Your Banks Priority Sector Credit too recorded a decent growth of 19.5% during FY12 and formed 43.37% of its Adjusted Net Bank Credit (ANBC), comfortably surpassing the mandatory requirement of 40.0%. Your Bank posted a growth of 26.1% in its SME credit, 18.4% in Farm credit, 24.9% in Direct Agriculture credit and 10.0% in Retail credit reflecting a well-balanced growth across different sectors in tune with opportunities available within the system. During FY12, the Total Business of your Banks Overseas branches registered a robust growth of 44.6%. In Overseas Operations, your Banks Customer Deposits increased healthily by 40.4%, Total Deposits by 45.2% and Advances by 43.9%. Supported by steady and better than industry average spreads and a good pool of fee-based income, your Banks Gross Profit in Overseas operations posted a healthy growth of 48.5%. It may be noted that your Banks Overseas Business contributed 28.3% to its Global Business, 20.7% to Gross Profits and 34.0% to Core Fee-based Income. Besides, the Total Assets of the Banks Overseas Operations increased from Rs 91,273 crore to Rs 1,28,398 crore registering a growth of 40.7% during the year FY12. For the Bank as a whole, Gross Profits recorded a healthy growth of 23.6% to Rs 8,630.37 crore. Despite increased provisions, a stable momentum in Net Interest Income (NII), a good traction in non-interest income and a controlled growth of operating expenses raised your Banks Net Profit in FY12 by a rich 18.0% (y-o-y) to Rs 5,007 crore, much above the street expectations. While, NII increased by 17.2% (y-o-y), Other Income (or Non-Interest Income) grew by 21.8% (y-o-y), primarily driven by impressive treasury gains and strong recovery from the written off accounts. Despite an ongoing cyclical downturn, your Bank maintained one of the best asset qualities in the banking arena by the end of FY12. In line with its past record, your Bank succeeded in restricting its Gross NPAs to 1.53% and Net NPAs to 0.54% during FY12. The Banks Loan Loss Coverage Ratio (including technical write-offs) too stood at the pristine level of 80.05% as on 31st March 2012. In the domain of shareholders return and liquidity ratios, your Bank delivered better than its market guidance and maintained Return on Average Assets (ROAA) at 1.24%, Earnings per Share (EPS) at Rs 127.84 and the Book Value per Share (BVPS) at Rs 637.37. Furthermore, your Banks Cost-Income ratio sharply declined from the previous years level of 39.87% to 37.55%, reflecting its consistently improving earnings profile and a prudent control over

operating expenses. Your Banks Capital Adequacy Ratio under Basel-II reached a sound level of 14.67% comprising 10.83% as Tier-I capital ratio as on 31st March 2012 again one of the highest in the state-owned banking segment. Looking Forward While Indias growth remains relatively high in the global context, various factors, including the unsettled global outlook and domestic policy concerns, have weighed on investment. Inflation has started moderating primarily on account of a favourable statistical base giving way to a modest decline in lending rates. Growth for FY13 is projected between 7.0% and 7.3% by various noted agencies, while risks from slow progress on policy front, high & volatile inflation and the global situation remain on the downside. While your Banks overall business strategy during FY13 will evolve in response to the emerging macroeconomic environment, your Banks well capitalized balance-sheet and robust business model would, no doubt, enable it to sustain its consistent performance in the coming years also. During FY13, your Bank will continue to expand its market share in both deposits and advances by exploiting its geographic & strategic advantages and capital strength. As in the past, your Bank will focus on maintaining a high growth in domestic CASA deposits. Your Bank will leave no stone unturned in maintaining its asset quality in terms of low NPA ratios. Your Banks policy of maintaining healthy Provision Coverage Ratio year after year will certainly help it face any adverse economic situation with strength. It may be noted that for maintaining and further improving the asset quality of the credit portfolio, your Bank has put in place an effective mechanism for ensuring expeditious review of accounts, compliance of terms and conditions and up-gradation in credit ratings in high value advance accounts. Aided by its sustained high profitability, your Bank will continue to maintain sufficiently high CRAR and Tier 1 ratios in the coming years also. As your Bank has been maintaining healthy Capital Adequacy Ratio with common equity constituting around 93% of Tier I Capital as at end March 2012, its transition to Basel III regime would be extremely smooth. Human Resource strategies have been a key component of your Banks overall efforts for business transformation. Your Bank is already endowed with a competent and highly motivated employee base, yet it has initiated an innovative resourcing channel with Manipal Global Education Services. A newly set up Baroda Manipal School of Banking is expected to provide trained officers to your Bank, who shall be deployed against its specific requirements. During FY12, your Bank took several steps to revamp its existing HR processes, structures and policies in order to support its technology-led business transformation.

10

Jeeef<e&ke efjhees& Annual Report

A focused HR transformation project SPARSh has been introduced to achieve this goal. Various initiatives taken by your Bank such as Talent Management, Succession Planning, Creating a Scientific Staffing Model & Manpower Planning, Development & Capability Building and Performance Management will produce substantial results going forward enabling your Bank to successfully address tough business challenges. Today, the major differentiator amongst the banking service providers is the quality of customer service. Your Bank enjoys the patronage of over 45 million global customers. Your Bank is committed and focused towards providing excellent Customer Service through all delivery channels and has been making continuous efforts for enhancing the level of customers satisfaction by leveraging technology to provide e-products and alternative delivery channels best suited to the diverse needs of different customers. The varied interests and expectations of customers will be taken care of by further improving upon the various processes and procedures. Banks Corporate Goals and Strategy Your Bank has articulated Business Growth through higher Productivity, Efficiency and Profitability as the motto for the year FY13. During the year FY12, your Bank introduced its Brand in Sonic Medium by launching a Signature Tune on the occasion of its Banks Foundation Day on 20th July, 2011. The prime purpose was to highlight the spirit of the Bank as a vibrant and energetic organization complementing the Logo. Your Bank will draw its mileage in positioning it strongly in the global market. Your Banks Project Navnirmaan has various components covering both Business Process Re-engineering and Organization Re-structuring, aimed at transforming the Banks branches into sales and service centres through sustained centralization. This is expected to make achieve sound sales growth, superior customer experience and alternate channel migration. Your Bank has plans to convert all its metro and urban branches into BarodaNext (i.e. a branch where BPR is rolled out) within a stipulated timeline. The initial impact of BarodaNext migration has been found to be rewarding both in terms of increased customer satisfaction and CASA growth. Creation of automated and lean Back Offices like City Back Office and Regional Back Office on a wider scale will certainly improve the efficiency and productivity of the Banks human resources. Your Bank has already established two Contact Centres (i.e., Call Centres) one each at Lucknow and Baroda.

2011-12

To sustain sales growth, a new Sales Operating Model has been rolled out in certain identified branches of your Bank. Your Bank has started opening Mid-corporate branches to ensure focused credit dispensation to this specific segment of wholesale business. Further centralization initiatives are going to be piloted soon to enable these branches to become a Sales-cum Service Outlet. Your Banks consistent and stable performance across all business and financial parameters and superior leadership has earned it the approval of various national and international organizations during FY12. Amongst several awards, in particular, your Bank has received the awards like Best Public Sector Bank (PSB) by CNBC-TV18 & MCX; the Golden Peacock Award for Excellence in Corporate Governance by the Institute of Directors & World Forum for Corporate Governance in London; the Dainik Bhaskar India Pride Award for 2011; the Most Efficient Bank in Kenya; the Best Initiatives in Inclusive Banking FIBC Banking Award; the Dun & Bradstreets Leading PSB in Global Business Development Category, the National Award for Performance under the SME Business; the Award for Best Utilisation of Intellectual Resources; the Best Growing Large Bank by the Business World-PWC; the Business Leadership Award by NDTV- Best PSB in 2011; the Award for Excellence in Financial Reporting by the ICAI in PSB category; the Fastest Growing Large Bank by Business World-PWC; the UTV-Bloomberg Financial Leadership Award and the FM Stars Industry Brand Leadership Award. Furthermore, your Banks Brand Ranking increased by 47 notches in just a years time in the Top 500 Banking Brands by The Banker, London during FY12. Your Bank wishes to protect its superior performance in the year FY13 also to earn awards for exceptional performance. So, it will try to maintain its position in terms of sound financial health, service excellence, strong corporate governance, desirability as an employer and solid contributions to national development. In all its core businesses, your Bank has put strategies in place that seek both to address near-term challenges and to seize opportunities to strengthen its platform for the future. In this exciting journey of your Bank, I solicit your continued support and patronage.

M. D. Mallya Chairman & Managing Director

11

Jeeef<e&ke efjhees& Annual Report

2011-12

veesefme /

NOTICE

Head Office : Mandvi, Vadodara 390 006

yeQke Dee]@He ye[ewoe BANK OF BARODA HeOeeve keeee&uee : ceeb[Jeer, Je[esoje- 390 006

Corporate Office: Baroda Corporate Centre,C-26, G Block, Bandra Kurla Complex, Bandra (East), MUMBAI 400 051 (Website: www.bankofbaroda.com)

keeheexjs keeee&uee : ye[ewoe keeheexjs meWj, meer-26, peer yuee@ke, yeebe keguee& keecheueskeme, yeebe (hetJe&), cegcyeF& - 400 051.

Sleodeje metefele efkeee peelee nw efke yeQke Dee@]He ye[ewoe kes MesejOeejkeeW keer 16JeeR Jeee|<eke meeceeve yew"ke mej meeepeerjeJe veiejie=n, Je[esoje ceneveiej mesJee meove, yeQke Dee@]He ye[ewoe Meleeyoer Je<e& (2007-2008), erheer-1, SHeheer.549/1, peerF&yeer kee@ueesveer kes heeme, Deesu[ heeoje jes[, Dekeese-Je[esoje-390 020 ceW iegJeej efo.28 petve, 2012 kees heele: 10.30 yepes Deeeesefpele nesieer. FmeceW efvecveefueefKele keejesyeej mebeeefuele neWies 1. yeQke kee 31 ceee&, 2012 kes leguevehe$e, 31 ceee&, 2012 kees meceehle Je<e& kes ueeYe-neefve uesKee, uesKeeW ceW meceeefnle DeJeefOe kes keee&efve<heeove leLee keee&keueeheeW hej efveosMeke ceb[ue keer efjhees& Deewj legueve-he$e SJeb uesKeeW hej uesKeeW hejer#ekeeW keer efjhees& hej efJeeej-efJeceMe&, Devegceesove Je FvnW mJeerkeej kejvee. Je<e& 2011-12 kes efueS ueeYeebMe keer Iees<eCee kejvee.

NOTICE is hereby given that the 16th ANNUAL GENERAL MEETING of the shareholders of BANK OF BARODA will be held on Thursday, 28th June 2012 at 10.30 a.m. at Sir Sayajirao Nagargriha, Vadodara Mahanagar Seva Sadan, Bank of Baroda Centenary Year (2007-2008), T.P. - 1, F.P. 549/1, Near GEB Colony, Old Padra Road, Akota, Vadodara 390020, to transact the following business: 1. To discuss, approve and adopt the Balance Sheet of the Bank as at 31st March 2012, Profit and Loss Account for the year ended 31st March, 2012, the report of the Board of Directors on the working and activities of the Bank for the period covered by the accounts and the Auditors Report on the Balance Sheet and Accounts. To declare dividend for the year 2011-12.

2.

2.

mLeeve : cegbyeF& leejerKe : 22/5/12

(Sce. [er. ceuee) DeOe#e SJeb HeyebOe efveosMeke

Place : Mumbai Date : 22/5/12

M. D. Mallya Chairman and Managing Director

12

Jeeef<e&ke efjhees& Annual Report

2011-12

efHHeefCeeeb / NOTES
1. Hee@kemeer keer efveegefkele yew"ke ceW Yeeie uesves Deewj cele osves kes efueS hee$e MesejOeejke yew"ke ceW Yeeie uesves Deewj cele osves kes efueS Deheves mLeeve hej heek@ emeer efveege kej mekesiee /mekesieer (yeQke kes efkemeer DeefOekeejer DeLeJee kece&eejer kes DeueeJee efkemeer Deve kees) Deewj en DeeJeMeke veneR nesiee efke efveege heek@ emeer yeQke kee Mesej Oeejke nes. heek@ emeer kee keesF& Yeer efJeuesKe leYeer JewOe ceevee peeSiee, peye Jen Jeee|<eke efjhees& kes meeLe Yespes ieS Heece& "yeer" ceW Yeje ieee nes. Ge heek@ emeer leYeer heYeeJeer ceeveer peeSieer eefo en yew"ke keer leejerKe mes kece mes kece 4 efove hetJe& DeLee&le MeefveJeej, 23 petve, 2012 kees oeshenj 2.00 yepes leke ee Gmemes hetJe& yeQke Dee@H] e ye[ewoe, kesJeeemeer SC[ SSceSue efJeYeeie, 8Jeeb leue, metjpe hueepee-l , meeepeeriebpe, ye[ewoe-390 005 eqmLele heOeeve keeee&uee ceW heehle nes peeSieer Deewj Fmekes meeLe cegKleejveecee DeLeJee Deve heeefOekeej he$e, eefo nes, efpemekes DeOeerve Fmes nmlee#eefjle efkeee ieee nw ee cegKleejveecee DeLeJee heeefOekeej he$e keer heele pees efke veesjer heeqyueke f DeLeJee ceefpem^ eje meleheele kes he ceW meleeefhele nes, kees Yeer meeLe ceW Yespee s f peeSiee, eefo Ge cegKleejveecee DeLeJee Deve heeefOekeej he$e hetJe& ceW yeQke ceW pecee Deewj hebpeerke=le ve efkeee ieee nes.
2. 1. Appointment of Proxy A SHAREHOLDER ENTITLED TO ATTEND AND VOTE AT THE MEETING IS ENTITLED TO APPOINT A PROXY (OTHER THAN AN OFFICER OR AN EMPLOYEE OF THE BANK) TO ATTEND AND VOTE INSTEAD OF HIMSELF/HERSELF AND THE PROXY NEED NOT BE A SHAREHOLDER OF THE BANK. No instrument of Proxy shall be valid unless it is in Form B as annexed in the Annual Report. The Proxy, in order to be effective, must be received at Head Office situated at Bank of Baroda, KYC & AML Department, 08th Floor, Suraj Plaza I, Sayajiganj, Vadodara 390 005 not less than four days before the date of meeting i.e. on or before the closing hours of the Bank at 2.00 p.m. on Saturday, 23rd June 2012, together with the Power of Attorney or other authority, if any, under which it is signed or a copy of that Power of Attorney or other authority certified as a true copy by a Notary Public or a Magistrate unless such Power of Attorney or other authority has been previously deposited and registered with the Bank. Appointment of Representative No person shall be entitled to attend or vote at the meeting as a duly authorized representative of a Company unless a copy of the resolution appointing him as a duly authorized representative, certified to be true copy by the Chairman of the meeting at which it was passed shall have been deposited at the Head Office of the Bank at the address given above, not later than four days before the date of meeting i.e. on or before the closing hours of the Bank at 2.00 p.m. on Saturday, 23rd June 2012. 3. Attendance Slip-Cum Entry Pass For convenience of the Shareholders, Attendance Slipcum-Entry Pass is annexed to this Notice. Shareholders are requested to fill-in and affix their signatures at the space provided therein so as to save time and hand over the same at the venue of the Meeting. Proxy / Representative of the shareholder should state on the attendance slip as "Proxy" or "Representative", as the case may be. 4. Closure of Register of Shareholders The Register of Shareholders and Share Transfer Books of the Bank will remain closed from 16th June 2012 to 28th June 2012 (both days inclusive) for the purpose of Annual General Meeting and payment of dividend for the year 2011-12. 5. Payment of Dividend The Board of Directors of the Bank in its meeting held on 4th May 2012 has recommended dividend @ Rs. 17/(Rupees Seventeen only) per equity share of Rs.10/- each fully paid up, for the financial year ended 31st March 2012. Dividend as recommended by the Board of Directors and approved at the 16th Annual General Meeting will be paid as under:

2.

HeefleefveefOe keer efveegefkele keesF& Yeer Jeefe efkemeer kebheveer kes efJeefOeJele heefleefveefOe kes he ceW yew"ke ceW Yeeie uesves DeLeJee Jees osves kes efueS leye leke hee$e veneR nesiee peye efke Gmes Ske eLeeefJeefOe heeefOeke=le heefleefveefOe kes he ceW efveege kejves mebyebOeer mebkeuhe keer Ske heefle, efpemes Gme yew"ke, efpemeceW en heeefjle efkeee ieee Lee, kes DeOe#e eje Ske mele heefleefueefhe kes he ceW DeefYeheceeefCele efkeee ieee nes, yew"ke keer leejerKe mes 4 efove hetJe& DeLee&le MeefveJeej, 23 petve, 2012 kees oeshenj 2.00 yepes ee Fmemes henues yeQke kes heOeeve keeee&uee ceW Ghejese heles hej pecee ve kej efoee ieee nes.

3.

GHeefmLeefle - Heeea men HeJesMe He$e MesejOeejkeeW keer megeJeOee nsleg Fme efjhees& kes meeLe GheeqmLele heeea men heJesMe he$e f mebueive nw. MesejOeejkeeW mes DevegjesOe nw efke GheeqmLeefle heeea Yejkej Deewj GmeceW oMee&S ieS mLeeve hej Deheves nmlee#ej kejkes, Fmes yew"ke mLeue hej meeQhe oW. @ MesejOeejke kes heekemeer /heeleefveefOe kees GheeqmLeefle heeea hej eLeeeqmLeefle "heekemeer" @ f ee "heeleefveefOe" pewmeer Yeer eqmLeefle nes, Debekele kejvee eeefnS. f f

4.

MesejOeejke - jefpemj kee yebo nesvee yeQke kes MesejOeejkeeW kee jefpemj leLee Mesej DeblejCe jefpemj 16 petve, 2012 mes 28 petve, 2012 leke (oesveeW efove meefnle) Jeee|<eke meeceeve yew"ke leLee Je<e& 2011-12 kes ueeYeebMe Yegieleeve kejves kes GsMe mes yebo jnsiee.

5.

ueeYeebMe kee Yegieleeve yeQke kes efveosMeke ceb[ue ves 4 ceF&, 2012 kees Deeeesefpele Deheveer yew"ke ceW 31 ceee&, 2012 kees meceehle efJeeere Je<e& kes efueS hetCe& heoe heleske .10/- kes HetCe& eolle Mesej kes efueS .17/- (heS me$en cee$e) keer oj mes ueeYeebMe mebmlegle efkeee nw. efveosMeke ceb[ue eje mebmlegle leLee 16JeeR Jeee|<eke meeceeve yew"ke ceW Devegceesefole ueeYeebMe kee Yegieleeve efvecveevegmeej efkeee peeSiee.

13

Jeeef<e&ke efjhees& Annual Report

ke)

2011-12

Ke)

15 petve, 2012 kees keejesyeej mecee keer meceeeqhle hej vesMeveue efmekeetefjerpe ef[hee@efjer efueefces[ (SveSme[erSue) Deewj meW^ue ef[hee@ efpejer mee|Jemesme (Fbef[ee) efue. (meer[erSmeSue) eje GheueyOe kejeS ieS Deebke[s kes Devegmeej Fueske^e@efveke he ceW Oeeefjle MesejeW kes mebyebOe ceW meYeer ueeYeeLeea MesejOeejkeeW kees. 15 petve, 2012 kees keejesyeej mecee keer meceeeqhle kees ee Fmemes hetJe& yeQke / yeQke kes jefpem^ej Deewj Mesej DeblejCe SpeW DeLee&le cesmeme& keeJeea kebhetjMesej hee.efue.nwojeyeeo (DeejerS) kes heeme ope& Mesej nmleeblejCe DevegjesOe kes mebyebOe ceW JewOe nmleevlejCe heYeeJeer kejves kes heeeled Yeewefleke he ceW Oeeefjle MesejeW kes mebyebOe ceW meYeer meomeeW kees. 16JeeR Jeee|<eke meeceeve yew"ke keer leejerKe mes 30 efove kes Deboj hee$e MesejOeejkeeW kees ueeYeebMe efJeleefjle efkeee peeSiee.
6.

a)

To all beneficial owners in respect of shares held in electronic form as per the data as may be made available by the National Securities Depository Limited (NSDL) and the Central Depository Services (India) Limited (CDSL) as of the close of the business hours on 15th June 2012. To all the members in respect of shares held in physical form after giving effect to valid transfers in respect of transfer requests lodged with the Bank / Banks Registrar and Share Transfer Agent i.e. M/s Karvy Computershare Private Limited, Hyderabad (RTA) on or before the close of business hours on 15th June 2012. The dividends will be distributed to the eligible shareholders within 30 days from the date of the 16th Annual General Meeting. Members holding shares in electronic form are hereby informed that bank particulars registered against their respective depository account will be used by the Bank for payment of dividend. The Bank or its Registrar and Share Transfer Agent can not act on any request received directly from the members holding shares in electronic form for any change of bank particulars or bank mandates. Such changes are to be advised only to the Depository Participant of the Members. Members holding shares in physical form are requested to advise any change of address immediately to the Banks Registrar and Share Transfer Agent, i.e. M/s Karvy Computershare Private Limited, Hyderabad. Members holding shares in electronic form must send the advice about change in address to their respective Depository Participant only and not to the Bank or Banks Registrar and Share Transfer Agent. Members are requested to invariably quote their respective folio number/s (for those holding shares in physical form) and their respective DP Id / Client Id number (for those holding shares in electronic form) in any correspondence with the Bank or Banks Registrar and Share Transfer Agent.

b)

ie) 6.

c)

[eke Helee / ueeYeebMe DeefOeosMe ceW HeefjJele&ve ke) Fueske^e@efveke he ceW Mesej jKeves Jeeues meomeeW kees Sleodeje metefele efkeee peelee nw efke Gvekes mebyebefOele ef[heeefpejer Keeles ceW hebpeerke=le yeQke efJeJejCeeW kees yeQke eje ueeYeebMe kee Yegieleeve kejves kes efueS Gheeesie ceW ueeee peeSiee. yeQke DeLeJee Fmekee jefpem^ej Deewj Mesej nmleeblejCe SpeW, Fueske^e@efveke he ceW Mesej jKeves Jeeues meomeeW kes meerOes ner heehle Ssmes efkemeer DevegjesOe hej keee&Jeener veneR kejsiee pees yeQke efJeJejCeeW DeLeJee yeQke ceW[s mes mebyebefOele neWies. Ssmes heefjJele&veeW keer metevee kesJeue meomeeW kes ef[hee@efpejer menYeeieer kees ner oer peeveer eeefnS. Ke) Yeewefleke he ceW Mesej jKeves Jeeues meomeeW mes DevegjesOe nw efke eefo Gvekes heles ceW keesF& heefjJele&ve nes lees Fmekeer metevee lelkeeue yeQke kes jefpem^ej Deewj Mesej nmleeblejCe SpeW DeLee&le cesmeme& keeJeea kebhetjMesej hee.efue.nwojeyeeo kees oW. Fueske^e@efveke he ceW Mesej jKevesJeeues meomeeW kees Deheves heles ceW efkemeer hekeej kes heefjJele&ve keer metevee DeJeMe ner Deheves mebyebefOele ef[hee@efpejer menYeeieer kees osveer eeefnS. yeQke DeLeJee yeQke kes jefpem^ej Deewj Mesej nmleeblejCe SpeW kees metevee osves keer DeeJeMekelee veneR nw. meomeeW mes DevegjesOe nw efke Jes yeQke DeLeJee yeQke kes jefpem^ej Deewj Mesej nmleeblejCe SpeW kes meeLe efkemeer Yeer hekeej kes he$e-JeJenej ceW Deheves mebyebefOele Heesefueees vebyej (Gvekes efueS, efpevekes heeme Mesej Yeewefleke he ceW nw) Deewj Dehevee [erheer DeeF&[er/ieenke DeeF&[er vebyej (Gvekes efueS, efpevekes heeme Mesej Fueske^e@efveke he ceW nQ) kee GuuesKe DeJeMe kejW.

Change of Address / Dividend Mandate a)

b)

ie)

c)

7.

Consolidation of Folios The Members holding shares in physical form in identical order of names in more than one account are requested to intimate to the Banks Registrar and Share Transfer Agent, the ledger folio of such accounts together with the share certificates to enable them to consolidate all the holdings into one account. The share certificates will be returned to the members after making necessary endorsement in due course.

7.

Heesefueees kee meceskeve efpeve MesejOeejkeeW kes heeme Ske mes DeefOeke Keeles ceW Deheves mecehe veece mes Mesej nQ, Gvemes DevegjesOe nw efke Jes yeQke kes jefpem^ej SJeb DeblejCe SpeW kees Mesej heceeCe-he$eeW kes meeLe Ssmes KeeleeW kes efueS uespej Heesefueees keer metevee oW leeefke Jes Ske Keeles ceW meYeer Oeeefjle MesejeW kee meceskeve kej mekes. he=ebkeve mebyebOeer DeeJeMeke keej&JeeF& kejves kes yeeo meomeeW kees Mesej heceeCe he$e eLeemecee ueewe efoS peeSbies. Yeewefleke he ceW Mesej Oeeefjlee kee DeYeeweflekeerkejCe Yeeweleke he ceW Mesej jKevesJeeues MesejOeejke Deheveer Mesej Oeeefjlee kee f DeYeewelekeerkejCe kej mekeles nQ, Fmekes efueS GvnW Deheves Gme mebyebeOele f f ef[hee@epejer menYeeieer mes mebheke& kejvee eeefnS peneb Gvekee Dehevee [erces Keelee nw. f

8.

8.

Dematerialization of Physical holdings The Shareholders who are holding shares in physical mode may convert their holdings in dematerialized form, for which they may contact their respective Depository Participant, where they maintain their respective de-mat account.

14

Jeeef<e&ke efjhees& Annual Report

9. DeblejCeeW kes efueS HemlegleerkejCe Mesej heceeCe-he$eeW kees DeblejCe efJeuesKeeW kes meeLe yeQke kes jefpem^ej SJeb Mesej DeblejCe SpeW kes heeme efvecveefueefKele heles hej Yespee peevee eeefnScewmeme& keeJeea kecHetjMesej Hee.efue. (FkeeF& : yeQke Dee@]He ye[ewoe) Huee@ meb.17-24, efJeuejeJe veiej, Fcespe ne@efmheue kes efveke, ceeOeeHegj, nwojeyeeo - 500 081 sueerHeesve : 040 2342 0815 mes 820 Hewkeme : 040 2342 0814 F&-cesue : einward.ris@karvy.com 10. oeJee ve efkeS ieS ueeYeebMe, eefo keesF& nes efpeve MesejOeejkeeW ves efheues Je<eeX kes Deheves ueeYeebMe he$eeW kee vekeoerkejCe ve kejeee nes DeLeJee ueeYeebMe he$e GvnW heehle ve ngS neW, GvnW metefele efkeee peelee nw efke Jes yeQke kes jefpem^ej SJeb DeblejCe SpeW nwojeyeeo DeLeJee yeQke kes efveJesMeke mesJeeSb efJeYeeie, cegbyeF& mes efvecveefueefKele heles hej meerOes mebheke& kejW: efveJesMeke mesJeeSb efJeYeeie yeQke Dee@He ye[ewoe, HeLece leue, ye[ewoe keeHeexjs meWj meer-26, peer-yuee@ke, yeeve keguee& kee@cHeueskeme, yeeve (HetJe&), cegbyeF& - 400 051 F&-cesue - investorservices@bankofbaroda.com MesejOeejke ke=heee vees kej ueW efke yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece,1970 ceW mebMeesOeve kes HeuemJehe yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) leLee efJeeere mebmLeeve efJeefOe (mebMeesOeve) DeefOeefveece, 2006 kes cesve]pej meeJe&peefveke #es$e kes yeQkeeW kes efueS en DeefveJeee& nw efke Jes Ge DeefOeefveece ueeiet nesves kes HeuemJehe Yegieleeve nsleg /oeJee nsleg Mes<e ueeYeebMe keer jeefMe leLee Ge DeefOeefveece ueeiet nesves kes yeeo Ieese<ele ueeYeebMe f "Deheoe ueeYeebMe Keeles" ceW Debleefjle kejW.
"Deheoe ueeYeebMe Keeles" ceW Debleefjle jeefMe jeefMe Deewj DeblejCe keer leejerKe mes 9. Lodgments for transfers

2011-12

Share Certificate along with transfer deed should be forwarded to the Banks Registrar and Share Transfer Agent at the following address. M/s Karvy Computershare Private Ltd., (Unit :- BANK OF BARODA) Plot No. 17-24, Vithalrao Nagar, Near Image Hospital, Madhapur, Hyderabad 500 081 Phone No. 040 2342 0815 to 820, Fax No. 040 2342 0814 E- mail : einward.ris@karvy.com 10. Unclaimed Dividend, if any The Shareholders who have not encashed their dividend warrants for the previous years are advised to approach the Banks Registrar and Share Transfer Agent at aforesaid address or at Banks Investors Services Deptt. at Mumbai on the following address : Investors Services Deptt Bank of Baroda, 1st Floor, Baroda Corporate Centre, C-26, G-Block, Bandra Kurla Complex, Bandra (E), MUMBAI - 400 051. E-mail - investorservices@bankofbaroda.com Shareholders are requested to carefully note that pursuant to amendment in Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 vide The Banking Companies (Acquisition and Transfer of Undertakings) And Financial Institutions Laws (Amendment) Act, 2006, Public Sector Banks are required to transfer amount remaining unpaid/unclaimed in dividend accounts of earlier years on the commencement of the aforesaid Act, and also dividend declared after the commencement of the said Act, to Unpaid Dividend Account. The amount transferred to the said Unpaid Dividend Accounts and remaining unclaimed/unpaid for a period of seven years from the date of transfer, is required to be transferred to the Investors Education and Protection Fund established under sub-section (I) of section 205 C of the Companies Act, 1956, which shall be used for the purpose and in the manner specified in section 205 C of the Companies Act, 1956 and thereafter no claim for payment shall lie in respect thereof to the Bank or the Fund. 11. Request to Members Please note that copies of the Annual Report will not be distributed at the Annual General Meeting and hence members are requested to bring their copies of the Annual Report at the meeting.

meele Je<e& keer DeJeefOe es DeoeJeeke=le/Deheoe jeefMe kees kebheveer DeefOeefveece, 1956 keer Oeeje 205 (meer) keer Ghe Oeeje (I) kes Debleie&le mLeeefhele efveJesMeke efMe#ee Deewj mebj#eCe efveefOe ceW Debleefjle efkeee peevee Dehese#ele nw. Fme jeefMe kee Gheeesie f kebheveer DeefOeefveece, 1956 keer Oeeje 205 meer kes Debleie&le GequueefKele GsMe mes leLee eLeeefJeefOe efkeee peeSiee Deewj Gmekes heeele Fme mebyebOe ceW Yegieleeve kes efueS keesF& oeJee yeQke kees ee efveefOe kees hemlegle veneR efkeee peeSiee. 11. meomeeW mes DevegjesOe ke=heee vees kejW efke Jeee|<eke meeceeve yew"ke ceW Jeee|<eke efjhees& keer heefleeeb efJeleefjle veneR keer peeSbieer. Dele: meomeeW mes DevegjesOe nw efke Jes yew"ke ceW Jeee|<eke efjhees& keer heefle meeLe ueskej DeeSb.

15

Jeeef<e&ke efjhees& Annual Report

2011-12

efveosMekeeW keer efjHees&

meceehle Je<e& (efJeeere Je<e& 12) kes uesKee-hejeref#ele legueve he$e, ueeYe-neefve uesKee Deewj JeJemeee SJeb heefjeeueve mebyebOeer efjhees& men<e& hemlegle kejles nQ.
kegue keejesyeej (pecee SJeb Deefiece) ye{kej .6,72,248 kejes[ nes ieee. Fme hekeej FveceW 25.86% keer Je=ef ngF&. mekeue ueeYe SJeb Meg ueeYe eceMe: .8,580.62 kejes[ SJeb .5,006.96 kejes[ jne. Meg ueeYe ceW efheues Je<e& keer leguevee ceW 18.04% keer Je=ef ngF&. $e+Ce pecee Devegheele efheues Je<e& kes 86.77% keer leguevee ceW 86.86% jne. Kegoje $e+CeeW ceW 9.97% keer Je=ef ngF& Deewj en efJeeere Je<e& 2012 ceW yeWke kes mekeue Iejsuet $e+CeeW kee 17.36% jne. Jewefeke heefjeeueveeW ceW Meg yeepe Deblej (SveDeeF&Sce) yeepe Depe&ke DeeeqmleeeW kes heefleMele kes he ceW 2.97% SJeb Iejsuet heefjeeueveeW ceW 3.51% kes mlej hej jne. Meg DeefieceeW ceW Meg iewj efve<heeoke Deeeqmleeeb 0.54% jneR peyeefke efheues Je<e& en 0.35% Leer. hetpeer heee&hlelee Devegheele (meerSDeej) yeemesue II kes Devegmeej 14.67% jne. b Meg ceeefueele megOej kej .26,203.67 kejes[ nes ieeer. FmeceW 32.67% keer Je=ef ope& ngF&. Je<e& kes oewjeve yener cetue .504.43 mes ye{kej .637.37 nes ieee. Je<e& kes oewjeve heefle kece&eejer keejesyeej .1,229 ueeKe mes ye{kej .1,466 ueeKe nes ieee. Keb[Jeej keee& efve<heeove efJeeere Je<e& 12 kes Keb[Jeej heefjCeeceeW ceW jepekees<eere heefjeeueve (^pejer) kee s eesieoeve .887.72 kejes[, keeheexj/nesuemesue yeQekeie kee .965.87 kejes[, s E Kegoje yeQekeie kee .2,782.37 kejes[ leLee Deve yeQekeie heefjeeueveeW kee eesieoeve E E efJeJejCe Deewmele DeeeqmleeeW hej Deee (DeejDeesSS) (%) efveefOeeeW keer Deewmele ueeiele (%) Deewmele Deee (%) Deewmele yeepe Depe&ke Deeeqmleeeb (.kejes[ ceW) Deewmele yeepe Jenve kejves Jeeueer oseleeSb (.kejes[ ceW) Meg yeepe ceee|peve (%) ueeiele Deee Devegheele (%) heefle Mesej yener cetue (.) heefle Mesej Deee (.)

Deehekes efveosMekeieCe yeQke keer 104JeeR Jeee|<eke efjhees& kes meeLe 31 ceee&, 2012 kees
.2,959.73 kejes[ jne. yeQke ves .1,569.89 kejes[ kes iewj Deeyebele Keex f Ieeves Deewj .1,018.84 kejes[ kee kejeW kes efueS heeJeOeeve kejves kes yeeo .5,006.96 kejes[ kee kej heeele ueeYe (heerSer) Dee|pele efkeee.

keee&efve<heeove

ueeYeebMe yeQke kes efveosMekeeW ves 31 ceee&, 2012 kees meceehle Je<e& kes efueS .17 heefle Mesej kee (.10/- kes Debefkele cetue hej) ueeYeebMe hemleeefJele efkeee nw. FmeceW kej meefnle ueeYeebMe kes he ceW kegue Jee .812.29 kejes[ nesiee. hetbpeer heee&hlelee Devegheele yeQke kee hetbpeer heee&hlelee Devegheele keeHeer Dee nw SJeb 31 ceee&, 2012 kees en yeemesue ii kes Debleie&le 14.67% nw. 31 ceee&, 2012 kees yeQke keer Meg ceeefueele .26,203.67 kejes[ jner. FmeceW egkelee hetbpeer .412.38 kejes[ Deewj heejef#ele efveefOe (hegvecet&ueebkeve efveefOe kees es[kej) .25.791.29 kejes[ Meeefceue nw. .4,194.67 kejes[ keer jeefMe Dee|pele ueeYe ceW mes heejef#ele efveefOe ceW Debleefjle keer ieeer. mesJeeefveJe=efe leLee Deve ueeYeeW kes efueS eeJeOeeve Je<e& 2012 kes oewjeve yeQke ves Gheoeve ceW DebMeoeve kes he ceW (.145.63 kejes[), heWMeve efveefOe kes he ceW (.671.88 kejes[), DeJekeeMe vekeoerkejCe kes he ceW (.93.46 kejes[) leLee Deefleefje mesJeeefveJe=e ueeYe kes he ceW (.80.97 kejes[) keer jeefMe kee Gheee DeeOeej hej heeJeOeeve efkeee nw. Fve eejeW esefCeeeW ceW heeJeOeeve keer kegue jeefMe efJeeere Je<e& 2012 kes oewjeve .991.94 kejes[ jner peyeefke efJeeere Je<e& 2011 kes oewjeve en heeJeOeeve jeefMe .1160.42 kejes[ Leer. ceee&, 2012 kes Deble ceW yeQke kes heeme Fve Meer<eeX kes lenle GheueyOe kegue DeeOeejYetle efveefOe Fme hekeej Leer: .1,416.85 kejes[ (Gheoeve), .5,935.62 kejes[ (heWMeve efveefOe), .566.01 kejes[ (DeJekeeMe vekeoerkejCe) leLee .446.62 kejes[ (Deefleefje mesJeeefveJe=efe ueeYe). ecegKe efJeeere Devegheele
efJeeere Je<e& 12 1.24 5.64 8.55 3,47,223.21 3,43,397.26 2.97 37.55 637.37 127.84 efJeeere Je<e& 11 1.33 4.67 7.76 2,82,109.79 2,80,098.94 3.12 39.87 504.43 116.37

16

Jeeef<e&ke efjhees& Annual Report

2011-12

eyebOeve efJeJeseve SJeb efJeMues<eCe

efJeeere Je<e& 2012 ceW Deee|Leke heefjMe Deewj efJeeere Je<e& 2013 keer mebYeeJeveeSb
kesvere meebeqKekeer mebie"ve, Yeejle mejkeej ves Je<e& 2012 kes oewjeve Yeejleere DeLe&JeJemLee kes efJekeeme kee Deekeueve 6.9% efkeee nw pees efke efheues oes jepekees<eere Je<eeX keer 8.4% efJekeeme oj mes keeHeer kece nw. efJeeere Je<e& 2012 kes oewjeve DeLe&JeJemLee kees ke=ef<e Je mesJee #es$e mes keeHeer DeeOeej efceuee, leLeeefhe Deeweesefieke #es$e ceW efiejeJe yengle peeoe jner. Deeweesefieke Glheeove ceW Je=ef efJeeere Je<e& 11 kes 8.2% kes mlej mes keeHeer efiejkej efJeeere Je<e& 12 ceW 2.8% nes ieF&. Deeweesefieke #es$e kes Deboj ner Keveve, hetbpeeriele JemlegSb Je ceOemLe Jemleg #es$e ceW DeleefOeke oyeeJe yevee jne efpemeves efJeeere Je<e& 2012 ceW vekeejelceke efJekeeme oj ope& keer. Deve keejkeeW pewmes ueeiele hej oyeeJe, keeseuee Je ueewn Deemke pewmes cenlJehetCe& GlheeoeW keer keceer, Yetefce DeefOeienCe leLee Heee&JejCe mJeerke=efle ceW Deefveelelee, efomecyej, 2010 Je 2011 kes oewjeve etSme [e@uej keer leguevee ceW Yeejleere hees ceW 19.0% keer DeleefOeke efiejeJe ves efJeeere Je<e& 2012 kes oewjeve efveJesMeiele ceenewue kees heefleketue he mes heYeeefJele efkeee. efJeeere Je<e& 10 Je efJeeere Je<e& 12 ceW efveJesMe Je yeele keer ojeW ceW keeHeer efiejeJe ope& keer ieF& Debleje&^ere cege kees<e (DeeF&SceSHe) kes Deekeueve kes Devegmeej Yeejle keer yeele oj efJeeere Je<e& 10 kes 33.5% mes kece neskej efJeeere Je<e& 12 ceW 31.3% nes ieF& leLee efveJesMe oj efJeeere Je<e& 10 kes 36.3% keer leguevee ceW efJeeere Je<e& 12 ceW 34.0% nes ieF&. Yeejleere efj]peJe& yeQke kes Devegmeej efJeeere Je<e& 12 kes oewjeve hetbpeer efvecee&Ce keer keceer ceW hecegKe yeQkeeW Je efJeeere mebmLeeveeW eje mJeerke=le heefjeespeveeDeeW keer mebKee / DeeG Heuees ceW keeHeer OeerceeHeve pewmes hele#e keejCe jns. efJeMes<ele: Oeeleg Je Oeelegiele Glheeo Je efyepeueer Geesie ceW efJeeere meneelee keer DeleefOeke keceer jner. hetjs efJeeere Je<e& 12 ceW megefKe&eeW ceW DeeF& cegemHeerefle (nesuemesue cetue metekeebke) ceW ueieYeie 8.8% kes meeLe cegemHeerefle kee peesefKece ueieeleej yevee jne. efmelebyej, 2011 ceW en cegemHeerefle 10.0% nes ieF& Leer pees efke ceee& 2012 ceW keg KeeeeVe keer keerceleeW ceW ceewmeceer efiejeJe Je Devegketue DeeOeejYetle heYeeJeeW kes keejCe 6.69%leke jner. cegemHeerefle kees kece kejves Deewj cegemHeerefle ceW eqmLejlee yeveeS jKeves kes efueS Yeejleere efj]peJe& yeQke ves ceee&, 2010 mes Dekeletyej, 2011 kes oewjeve veerefle ojeW ceW 375 DeeOeej eEyeogDeeW (yeerheerSme) keer ye{esejer kejves kes yeeo efomecyej, 2011 ceW Deheveer veerefle keer meceer#ee keer. ye{leer ngF& efJekeeme mHeerefle ves kesvere yeQke kees en mebkesle efoee efke Deye Fmecesb peeoe ye{eslejer keer DeeJeMekelee veneR jn ieF& Deewj veerefle ojeW ceW YeefJe<e ceW keej&JeeF& kejveer nesieer. efJeeere Je<e& 12 kes oewjeve JeeHeej meblegueve ceW efiejeJe leLee hetbpeer Deeieceve ceW OeercesHeve kes keejCe Yeejle kes Yegieleeve meblegueve (yeerDeesheer) hej efvejblej oyeeJe jne. efJeeere Je<e& 12 ceW efveee&le 21.0% (Je<e&-oj-Je<e&) keer Je=ef kes meeLe 304 efyeefueeve etSme [euej jne Deewj Deeeele 32.2% keer Je=ef kes meeLe 489 efyeefueeve etSme [euej nes ieee. Fmemes Yeejle kee efJeosMeer Jeeheej Ieee efJeeere Je<e& 11 kes 119 efyeefueeve etSme [euej mes ye{kej efJeeere Je<e& 12 ceW 185 efyeefueeve etSme [euej nes ieee. Fmekes meeLe ner hees kes cetue ceW eme, Jewefeke ceebie ceW keceer kes keejCe efJeeere Je<e& 12 ceW Jeeheej Ieee, Jewefeke mlej hej lesue keer ye{leer keerceleebs kes eYeeJe kee DeHeee&Hle DeblejCe leLee

Gmemes mebyebefOele pewmes meesves Je eeboer kes Yeejleere Deeeele keer ueesenerve mJeHe keer legueveelceke keerceleW Yeer hecegKe keejke jneRr. efJeeere Je<e& 12 ceW Yeejle kee eeuet Keelee Ieee mekeue Iejsuet Glheeo kee 4% leke nesves keer mebYeeJevee nw. efJeeere Je<e& 11 ceW SHeDeeF&DeeF& (efJeosMeer mebmLeeiele efveJesMe) kee yengle peeoe heJeen nesves kes yeeo efJeeere Je<e& 12 ceW ye{les ngS Jewefeke peesefKece efJecegKelee Je Iejsuet veerefleeeW keer efeblee kes keejCe SHeDeeF&DeeF& heJeen 43.0% (Je<e&-ojJe<e&) kece neskej 16.8 efyeefueeve etSme [euej nes ieee. en efJeosMeer mebmLeeiele efveJesMekeeW kee efheues 3 Je<eeX ceW meyemes kece efveJesMe Lee. efJeeere Je<e& 12 ceW Yeejleere S[erDeej Je peer[erDeej ceW Yeer efveJesMe kece neskej 597 efceefueeve etSme [euej jn ieee. leLeeefHe efJeeere Je<e& 12 ceW Yeejle ceW hele#e efJeosMeer efveJesMe 46.8 efyeefueeve etSme [euej ngDee peesefke 34.0% (Je<e&-oj-Je<e&) Je=ef Leer. Fmekee ese Jesoeblee DeLeJee efyeefMe yeerheer pewmes ye[er kebheefveeeW kees ner peelee nw. efJeeere Je<e& 12 kes henues eej cenerveeW ceW meeceeve he ceW Yeejleere hees ceW efiejeJe Deiemle, 2011 kes Debeflece mehleen mes efomebyej, 2011 kes ceOe leke etSme [euej keer leguevee ceW 18.3% jner. Fmeer hekeej Yeejleere efj]peJe& yeQke Je mejkeej eje efkeS ieS GheeeeW mes efJeefvecee oj eqmLej jner. Fve GheeeeW kee GsMe efJeosMeer yeepeej ceW [euej keer Deehete|le ye{evee leLee mesyeepeer kees kece kejvee Lee. efJeeere Je<e& 12 ceW kej keer kece heeeqhle, Kejeye efJeefveJesMe eeefHleeeb Deewj Deveg<ebefieeeW ceW DeleefOeke Kee& kes keejCe kesvere mejkeej kee jepemJe Ieee 4.6% kes ue#e keer leguevee ceW 5.9% nes ieee. Fmeer OeejCee kees efJeeere Je<e& 13 ceW Deeies ye{eles ngS Yeejleere efj]peJe& yeQke ves DeHeves Jeeef<e&ke ceeweqke veerefleiele JekeleJe ceW megOejles Jeweqeke HeefjMe leLee Iejsuet efveJesMe meWerceW ceW megOeej keer mebYeeJevee kes Heefjes#e ceW meeceeve ceevemetve kee Devegceeve ueieeles ngS yesmeueeFve mekeue Iejsuet GlHeeo ceW 7.3% keer Je=eq keer mebYeeJevee Jekele keer nw. leLeeefhe cegemHeerefle Yeejleere efj]peJe& yeQke kes megefJeOeepeveke mlejmes DeefOeke jnsieer Deewj Fmekes 6.5% nesves keer mebYeeJevee nw. pewmee efke Je<e& 2013 kes kesvere yepe ceW mebkesle efkeee ieee nw efke jepekees<eere megOeej leLee efJeeere Je<e& 2013 kes Deve veerefleiele megOeejeW kes meeLe-meeLe ke=ef<e, Tpee& Je heefjJenve #es$eeW ceW megOeej kes HeuemJehe efveJesMeiele ieefleefJeefOeeeW ceW megOeej nesves keer mebYeeJevee nw.

efJeeere Je<e& 12 ceW Yeejleere yeQeEkeie #es$e kee keee& efve<heeove Je efJeeere Je<e& 13 keer keee& mebYeeJeveeSb
ye{er ngF& cegemHeerefle, yeepe ojeW Deewj Deehete|le ceW keeJeeW keer ienvelee kes keejCe efomecyej, 2010 mes Yeejle kes JeeefCeeqpeke yeQkeeW kes $e+Ce #es$e ceW vekeejelceke Je=ef ope& ngF&. yeQke $e+Ce ceW efJeeere Je<e& 2012 ceW 19.3% keer Je=ef Deewj Deewmele peceejeefMe ceW 17.4% keer Je=ef ope& ngF&. eeefhe efJeeere Je<e& 12 keer henueer leerve efleceeefneeW ceW $e+Ce Deewj peceejeefMeeeW ceW Deblejeue yengle kece jne uesefkeve efJeeere Je<e& 12 keer eewLeer efleceener ceW peceejeefMeeeW keer Je=ef ceW peeoe efiejeJe kes keejCe en Deblejeue yengle peeoe nes ieee. Fmemes efJeeere Je<e& 12 keer eewLeer efleceener ceW JeeefCeefpeke yeQkeeW keer efveYe&jlee efJee kes iewj pecee jeefMe eesleeW (GOeeefjeeb) hej peeoe nes ieF&. eeefHe yeQke $e+Ce Je=eq ceW keceer meYeer #es$eeW pewmes ke=ef<e, Geesie, mesJee Je Jeefeiele $e+CeeW ceW ngF&, leLeeefhe Yeejleere efj]peJe& yeQke kes [ee ceW en GuuesKe

17

Jeeef<e&ke efjhees& Annual Report

2011-12

efkeee ieee nw efke en efiejeJe cetuele: ke=ef<e, efjeue Fms, nesue, jsmesjW, JeJemeeefeke mesJeeSb, sueer kecetefvekesMeve, Tpee&, meerceW, skemeeFue, ueewn Je Fmheele Je Deve Jeweefeke Jeenve $e+CeeW ceW DeefOeke Heefjueef#ele ngF&. keeheexjs #es$e ceW ye{lee oyeeJe keeheexjs $e+Ce ceW yengle DeefOeke Geue kes He ceW Heefjueef#ele ngDee, efpemes efJeeere Je<e& 12 kes oewjeve keeheexjs $e+Ce hegvemejevee ke#e kes eje hegvemejefele efkeee ieee. Yeejleere efj]peJe& yeQke kes Devegmeej Yeejleere yeQeEkeie #es$e meeceevele: efJeeere Je<e& 12 ceW Deee|Leke heefjJesMe ceW heefleketue eeve keer mebYeeJeveeDeeW mes yeeves kes efueS peesefKece mes yeelee jne. Yeejleere efj]peJe& yeQke keer efjhees& kes Devegmeej Yeejleere yeQeEkeie Geesie kee mekeue iewj efve<heeoke Deeeqmle Devegheele ceW ceee&, 2011 kes Deble mes ueskej efomebyej, 2011 kes Deble leke 59 cetue DeeOeejeEyeog (yeerheerSme) nes ieee Deewj ueieeleej Deee|Leke oyeeJe Deewj peesefKece DeeOeeefjle Deeeqmle Devegheele (meerDeejSDeej) ceW hetbpeer kes keejCe Deehekes yeQeEkeie Geesie ceW Gheeg&e DeJeefOe kes oewjeve 91 yeerheerSme nes ieee. Fve keejkeeW ves efJeeere Je<e& 12 kes oewjeve yeQeEkeie #es$e ceW $e+Ce efJemleej hej vekeejelceke heYeeJe [euee, efpemekes heefjCeecemJehe yeQke kes Deeeqmle mebefJeYeeie mes efveJesMe mejkeejer heefleYetefleeeW keer Deesj ngDee. mebHetCe& efJeeere Je<e& 12 kes oewjeve vekeoer keer eqmLeefle ueieeleej keceer keer jner leLeeefhe veJebyej 2011 keer MegDeele ceW vekeoer keceer kegue ceebie Deewj meceeye oseleeDeeW (Sve[ererSue) kes 1% (+)/(-) kes Devegketue mlej mes Yeer kece jne efpemekes heefjCeecemJehe Yeejleere efj]peJe& yeQke ves cege yee]peejiele heefjeeueve kes he ceW cetue vekeoer kees heJeeefnle kejves Deewj vekeo Deejef#ele Devegheele ceW keewleer (peveJejer-ceee& 2012 kes oewjeve 125 yeerheerSme) kejves pewmes keoce G"eS. Fmekes heefjCeecemJehe vekeoer heJeen keeHeer no leke menpe nes mekee. efJeeere Je<e& 13 ceW Yeejleere efj]peJe& yeQke ves meceie mekeue Iejsuet Glheeo ceW 7.3% keer Je=ef Deewj cege Deehete|le ceW 15.0% keer Je=ef kees Oeeve ceW jKeles ngS, JeeefCeefpeke yeQkeeW keer Deewmele peceejeefMe ceW 16.0% Deewj iewj Keee $e+Ce ceW 17.0% keer Je=ef Deekeefuele keer. yeQkeeW ceW heefleketue Deee|Leke heefjJesMe kes yeeJepeto Yeer efJeeere Je<e& 13 ceW yesnlej hetbpeer DeeOeej, meblegefuele $e+Ce meeqcceeCe, mLeeeer efveJeue yeepe ceee|peve (SveDeeF&SceSme) Deewj kece Je=efMeerue yekeeee Devegheele kes keejCe Deee ceW DeefOeke Je=ef nesves keer mebYeeJevee nw.

mJehe kees keeee&eqvJele kejves kes oeefelJe Je DeefOekeej nQ. keee&heeuekeeW keer peesefKece heyebOeve meefceefle Deewj efveosMeke ceb[ue keer peesefKece heyebOeve meefceefle Deehekes yeQke ceW meIeve peesefKece heyebOeve heefleeeW kees ueeiet kej jner nw. efveosMeke ceb[ue keer SSueSce (Deeeqmle oselee heyebOeve) keer Ghe meefceefle Deewj peesefKece heyebOeve heYeeie efJeeere peesefKece mebyebOeer ceeceueeW kes yeejs ceW efveosMeke ceb[ue keer meneelee kejlee nw. Deehekes yeQke ceW hetCe& peesefKece heyebOeve efJeYeeie nw efpemekes heYeejer ceneheyebOeke nQ Deewj efpemeceW eesie, heefMeef#ele Deewj DevegYeJeer kece&eeefjeeW keer erce nw. Deehekes yeQke ves peesefKece heyebOeve ceW efvecve keeeeX keer osKejsKe kejves kes efueS Ge keee&heeuekeeW keer Ske meefceefle kee ie"ve efkeee nw. Deeeqmle oselee heyebOeve meefceefle (SSuemeerDees) efveCe&e uesves keer FkeeF& nw pees peesefKece heefleHeue yeepe ojeW kes jCeveereflehejke heyebOeve Deewj lejuelee peesefKece kes heefjhes#e ceW legueve he$e kes Deeeespeve kes efueS efpeccesoej nw. Deve JeJemeeefeke ceeceueesb kes meeLe meeLe peceejeefMeeeb Je DeefieceeW kes Glheeo cetueefveOee&jCe, Je=efMeerue Deeeqmleeeb Deewj oseleeDeeW keer Sseqke heefjhekeJelee eesHeeFue Deeefo hej Yeer efJeeej kejleer nw. en Deeeqmle oseleeDeeW kes Demeblegueve kes yeejs ceW Yeer keee&veerefle lee kejleer nw. $e+Ce veerefle meefceefle (meerheermeer) hej efJeefYeVe GeceeW hej nesves Jeeueer $e+Ce peesefKece keee&veerefleeeb, efpeveceW $e+Ce veerefleeeb yeveevee Deewj Gvnsb keeee&eqvJele kejvee Meeefceue nQ, Deewj Fme meefceefle Hej Deehekes yeQke ceW peesefKece $e+Ce heyebOeve keeeeX kees efveeefcele he mes ceeefvej kejves keer efpeccesoejer nw. heefjeeueveiele peesefKece heyebOeve meefceefle (DeesDeejScemeer) hej heefjeeueveiele peesefKece kees kece kejves kes efueS mhe heefjeeueve peesefKece heyebOeve heefeee kee efveOee&jCe kejves Deewj Gmes yeveeS jKeves kes efueS DeeJeMeke Gheee kejves Je cetueebkeve kejves keer efpeccesoejer nw. meefceefle en Yeer efveiejeveer kejleer nw efke heefjeeueveiele $e+Ce heyebOeve veerefle kes efveOee&efjle ceeveob[ Deewj efoMee-efveoxMeeW kee meKleer mes Devegheeueve efkeee peeS.

peesefKece eyebOeve veerefle

Deehekes yeQke ceW efJeefYeVe hekeej kes peesefKeceesb kee, heyebOeve kejves Deewj kece kejves kes efueS efveosMeke ceb[ue eje Devegceesefole veerefleee Je heefeeeSb nQ. Deehekes yeQke ceW peesefKece heyebOeve kes efJeefYeVe keee& ecegKeeW kes megueYe meboYe& Deewj efoMeeefveoxMeeW kes efueS efveosMeke ceb[ue eje Devegceesefole Deeeqmle oselee heyebOeve Deewj mecetn peesefKece veerefle, Iejsuet $e+Ce veerefle, efce[ mee|Jeme veerefle, legueve he$e hekeve veerefle (Iejsuet), JeJemeee efvejvlejlee Deeeesie veerefle, efheuuej III hekeerkejCe veerefle, heefjeeueveiele peesefKece heyebOeve veerefle, Deevleefjke hetbpeer heee&hlelee efveOee&jCe heefeee (DeeF&meerSSheer), leveeJe hejer#eCe, $e+Ce peesefKece kece kejvee Deewj mebheee|eke heyebOeve veerefleeeb nQ.

peesefKece eyebOeve
peesefKece uesve-osve kee Ieke nw efpemeceW keg no leke vegkemeeve nesves keer mebYeeJevee nw. efJeeere mebmLeeveeW ceW peesefKece efJeefYeVe DeblejeueeW, DeeeqmleeeW, oseleeDeeW, Deee ceW Gleej e{eJe Deewj vekeoer kes uesveosve kes keejCe neslee nw. eeefhe efkemeer mebmLeeve ceW peesefKece kes mJehe Je mlej kees efveOee&efjle efkeee peevee eeefnS pees efke efJeefYeVe keejkeeW hej efveYe&j kejlee nw. en ceevee ieee nw efke meeceevele: yeQkeeW kes meeceves $e+Ce, yeepeej, vekeoer, heefjeeueve, Devegheeueve, efJeefOe efveeeceke Deewj heefleeiele peesefKece nesles nQ. Deehekes yeQke kes heeme Ske meg{ peesefKece heyebOeve nw peneb peesefKeceeW kee Deekeueve, efveosMeke ceb[ue eje peesefKece ceW efveefnle keejkeeW kes DeeOeej hej efkeee peelee nw.

peesefKece heyebOeve keeee&vJeeve Je DevegheJele&ve heefle

lejuelee peesefKece, $e+Ce peesefKece, yeepeej peesefKece Deewj heefjeeueveiele peesefKece Deeefo hecegKe peesefKeceeW kee ceeefveeEjie heyebOeve Fme hekeej nw.

peesefKece eyebOeve {ebee

Deehekes yeQke kes efveosMeke ceb[ue kes heeme Deehekes yeQke ceW peesefKece heyebOeve

lejuelee peesefKece
lejuelee peesefKece Deee DeLeJee hetbpeer kees nesves Jeeuee ceewpetoe Deewj mebYeeefJele

18

Jeeef<e&ke efjhees& Annual Report

peesefKece nw pees yeQke eje ose nes egkeer oseleeDeeW kees efyevee DemJeerkeee& neefve G"eS Yegieleeve ve kej heeves kes keejCe hewoe neslee nw. lejuelee peesefKece ceW efveefOeiele eesleeW ceW iewj efveeesefpele keceer DeLeJee yeoueeJe kee heyebOeve kejves keer De#ecelee Meeefceue nw. lejuelee peesefKece yeepeej keer Gve eqmLeefleeeW kee efveOee&jCe ve kej heeves Deewj yeoueeJeesb kees ve mecePe heeves kes keejCe hewoe neslee nw pees efke DeeeqmleeeW kees MeerIelee mes lejuelee ceW yeoueves Deewj cetue ceW vetvelece eme kes meeLe lejue kejves keer #ecelee kees heYeeefJele kejleer nw. meceer#eeOeerve Je<e& kes oewjeve Yeejleere yeQeEkeie heefle ves kesvere ceewefke heeefOekeejer eje $e+Ce Je=ef kees meblegefuele Deewj cegemHeerefle kees efveebef$ele kejves kes efueS efkeS ieS keg meceeeespeve kes meeLe ke"esj JeJemLeeiele lejuelee keer eqmLeefle kees oMee&ee. Deehekes yeQke ceW lejuelee peesefKece kees Heuees heefle mes mebjeveeiele lejuelee Devlejeue efjhees& keer meneelee mes owefveke Deewj heeef#eke DeeOeej hej leweej keer ieF& ieefleMeerue Devlejeue efjhees& eje leerve ceen kes efueS Deekeefuele efkeee peelee nw. meke Sheese kes lenle Deehekes yeQke ves efJeefYeVe ieefleefJeefOeeeW pewmes owefveke DeeOeej hej $e+Ce osvee, owefveke DeeOeej hej $e+Ce uesvee, Meg DeuheeJeefOe $e+Ce uesvee, Meg $e+Ce ieenke pecee Devegoeve Deewj cetue Deeeqmle Devegheele Deeefo hej efveeb$eCe keer e=bKeuee mLeeefHele keer nw. peesefKece heyebOeve efJeYeeie ceW keee&jle Deeeqmle oselee heyebOeve ke#e en megefveeqele kejves kes efueS owefveke DeeOeej hej lejuelee eqmLeefle keer mebJeer#ee kejlee nw efke mebyebefOele mecee meercee ces vekejelceke lejuelee Devegheele menveMeerue meercee mes DeefOeke ve nes. Deehekes yeQke keer efJeMes<eerke=le Skeerke=le ^s]pejer MeeKee, cegbyeF& meYeer efJeosMeer cegeDeeW keer GheueyOelee kes meboYe& ceW Iejsuet lejuelee kee Deekeueve kejlee nw. efJeosMeer heefjeeueve kes meboYe& heleske #es$e (wefjjer) efveOee&efjle Deblejeue hej heleske hekeej keer Deheveer cege keer lejuelee keer eqmLeefle kee Deekeueve kejlee nw. Deekeeqmcekelee keer eqmLeefle efveefOeeeW keer DeeJeMekelee kee Deekeueve Yeer mecee mecee hej efkeee peelee nw leeefke Deehekee yeQke efveefOeeeW keer efkemeer Yeer keceer kees hetje kejves kes efueS leweej jns. Deehekes yeQke ves Deheveer peceejeefMeeeW kes DeeOeej ceW efJeJeskehetCe& efJeefJeOelee ye[er peceejeefMeeeW kes mlej hej efveeb$eCe Deewj meeOeejCe yeepeej keer heefjeqmLeefleeeW ceW efveefOeeeW keer megueYe GheueyOelee mes Deheveer lejuelee kee heyebOeve efkeee nw. Deehekes yeQke kes heeme yeepeej eje mJeerkeee& heefleYetefleeeb yengle peeoe nw pees efke DeeJeMekelee he[ves hej yeseer pee mekeleer nQ ee efjhees $e+Ce ee mebheee|eke kes he ceW Gvekee Gheeesie efkeee pee mekelee nw.

2011-12

peesefKeceeW kee helee eue mekes Deewj GYejles ngS GeesieeW keer heneeve Yeer keer pee mekeW heefjeeueve hecegKeeW kees Fve Deeweesefieke efjheeseX kes yeejs ceW metefele efkeee peelee nw leeefke Fve GeesieeW kees GOeej osles mecee Gme hej efJeeej efkeee pee mekes. yeQke ves efJeefYeVe $e+Ce jseEie cee@[ume Yeer DeheveeS nQ leeefke efJeefMe $e+Ce mebJeJenejeW mes mebyebefOele peesefKece kes mlej kees Deebkee pee mekes. yeQke eje DeefOekeebMe JeeJemeeefeke $e+CeeW kes peesefKece kes Deekeueve nsleg meg{ jseEie cee@[ue kee Gheeesie efkeee peelee nw. heer[er (etke mebYeeJeleeDeeW) kes DeueeJee esef[ jseEie cee@[ue yeQke keer keg Deve lejerkeeW mes Yeer meneelee kejsiee pees efke Fme hekeej nQ : peesefKece Yeeefjle DeeeqmleeeW keer ieCevee kes efueS Deebleefjke jseEie DeeOeeefjle eqkeesCe (DeeOegefveke eqkeesCe) kees Deheveevee. Debleefve&efnle $e+Ce peesefKece kees Oeeve ceW jKeles ngS efJeMes<e cetue $e+Ce megefJeOee. efveefnle $e+Ce peesefKece kees Oeeve ceW jKeles ngS mecemle $e+Ce peesefKece kees ceehevee, Gmekee Deekeueve kejvee Deewj $e+Ce peesefKece nsleg Dehesef#ele heesHeeFue leweej kejvee. keeGCj heeea kes mlej hej $e+Ce peesefKece kee cetueebkeve kejves kes Deefleefje yeQke kes heeme mebefJeYeeie mlej hej $e+Ce peesefKece kee cetueebkeve kejves kes efueS Gheege heefeee SJeb heefle nw. yeQke efveeefcele DeblejeueeW hej $e+Ce mebefJeYeeie keer meceer#ee kejlee nw leeefke $e+Ce mebefJeYeeie keer iegCeJeee ceW megOeej nes mekes ee keg $e+efCeeeW / #es$eeW / GeesieeW ceW $e+Ce mebkeWCe kes heefleketue heYeeJeeW kees kece efkeee pee mekes.

yeepeej peesefKece
yeepeej peesefKece yeepeej eje efveOee&efjle ojeW Deewj cetueeW ceW heefleketue Gleeje{eJe kes keejCe mebYeeefJele neefveeeW kes he ceW neslee nw. yeepeej peesefKece heyebOeve kee GsMe yeQke keer Deee Deewj FeqkeJeer kes meeLe legueve-he$e SJeb mebjeveelceke eqmLeefle kees #eefle hengbeeves Jeeues DeleefOeke Skemeheespej mes yeevee Deewj efJeeere efueKeleeW pewmes heefleYetefleeeW efJeosMe efJeefveece mebefJeoeSb, FeqkeJeer leLee [sjerJesefJe efueKeleeW ceW efveefnle Gleej-e{eJe ceW yeQke kes Skemeheespej kees kece kejvee nw. efJeeere ceOemLe kes he ceW yeQke kes mece#e cegKe peesefKece yeepe oj peesefKece nw, pees efke yeQke keer Deeeqmle-oselee heyebOeve keee&keueeheeW kes keejCe GlheVe neslee nw. yeQke kes yeepeej mes mebye Deve peesefKeceeW ceW efJeosMeer cege eqmLeefle hej efJeosMeer cege peesefKece, vekeoer DeLeJee efveeefcele peesefKece Deewj ^seE[ie hees&HeesefueeeW hej cetue peesefKece nw. yeQke ves DeHeves ^spejer keeeeX kes efveeb$eCe Deewj Gvekeer efveiejeveer nsleg mhe veerefle yeveeF& nw. Fve veerefleeeW ceW heyebOeve veerefleeeW, heefeeeDeeW, efJeJeskemeccele $e+Ce meerceeDeeW, meceer#ee heCeeueer Deewj efjheese\ie heefleeeW kee meceeJesMe nw. efJeeere Deewj yeepeej eqmLeefleeeW ceW heefjJele&ve kes Deveghe Fve veerefleeeW ceW DeeJeefOeke he mes mebMeesOeve efkeee peelee nw. yeepe oj peesefKece kee Deekeueve yeepe oj DeeqmLejlee Devlejeue efjhees& leLee peesefKece Deee kes DeeOeej hej efkeee peelee nw. Fmekes DeueeJee yeQke ceeefmeke DeeOeej hej DeJeefOe, mebMeesefOele DeJeefOe, efveJesMe hees&HeesefueeeW kes peesefKece cetue, efpemeceW mLeeeer Deee heefleYetefleeeb, FeqkeJeerpe leLee efJeosMeer cege heespeerMeve Meeefceue nw, ieCevee kejlee nw. yeQke, DeuheJeefOe yeepe oj peesefKece

$e+Ce peesefKece
$e+Ce peeseKece kees Ske Ssmes peeseKece kes he ceW heefjYeeef<ele efkeee peelee nw efpemeceW f f $e+Cekelee& DeLeJee keeGbj heee|eeW keer $e+Ce iegCeJeee ceW efiejeJe mes peg[er mebYeeefJele neefveeeb efveefnle nQ. efkemeer Yeer yeQke kes heesHeeseueeeW ceW Deheveer heeleyeleeDeeW kees & f f hetje ve kejves keer ieenke DeLeJee keeGbj heeea keer De#ecelee DeLeJee Deefvee kes keejCe yeenjer etke mes neefveeeb heveheleer nQ. $e+Ce iegCeJeee ceW JeemleefJeke DeLeJee efJeeceeve efJeke=efleeeW kes HeuemJehe heesHeeseueeeW cetue ceW keceer Deeves mes Yeer & f neefveeeb nes mekeleer nQ. meeceevele: $e+Ce peeseKece heyebOeve heeeeeDeeW ceW heneeve, f f heefjceeheve DevegheJe&leve Deewj $e+Ce Skemeheespej hej efveeb$eCe Meeefceue nw. yeQke ceW $e+Ce peesefKece heyebOeve eje en megefveeqele efkeee peelee nw efke yeQke keer peesefKece heneeve leLee $e+Ce heefeeeDeeW ceW efjheese\ie efveeb$eCe heCeeueer heee&hle Deewj megee he mes keee&Meerue nw. DeHeveer heefjeeueve FkeeFeeW kes ceeie&oMe&ve nsleg yeQke ceW osMeere $e+Ce veerefle, efveJesMe veerefle, leguevehe$e ceW Meeefceue ve efkeS peevesJeeues efveJesMeeW mes mebyebefOele veerefle pewmeer efJeefYeVe veerefleeeb efJeeceeve nQ efpemeceW yeQke kes $e+Ce peesefKeceeW kes efueS efJeefYeVe efJeJeskehetCe& megj#ee Gheee efkeS ieS nQ. yeQke ves Geesie DeOeeve Yeer efkeS nQ leeefke efpeve GeesieeW ceW yeQke ves Yeejer efveJesMe efkeee nw, GveceW ceewpeto

19

Jeeef<e&ke efjhees& Annual Report

2011-12

keer cee@efveeEjie, Meg yeepe Deee (SveDeejDeeF&) leLee oerIe& DeJeefOe yeepe peesefKece keer cee@efveeEjie FeqkeJeer kes Deee|Leke cetue (F&JeerF&) kees Oeeve ceW jKeles ngS kejlee nw. ^spejer kes meboYe& ceW Jesuet S efjmke keer ieCevee 99.0% kee@veefHe[Wme uesJeue hej 10 efove keer neseu[ie DeJeefOe kes DeeOeej hej keer peeleer nw. DeeqmLejlee efJeMues<eCe leLee FeqkeJeerpe kes ceeOece mes eqmLej yeepe efveJesMe hees&HeesefueeeW keer m^sme peebe heefjeqmLeefleiele efJeMues<eCe kes ceeOece mes efveeefcele he mes keer peeleer nw. Yeejleere efj]peJe& yeQke kes efoMee-efveoxMeeW kes DeeOeej hej yeQke, FeqkeJeer heYeeJe kes Deee|Leke cetue kee efleceener DeeOeej hej Deekeueve kej jne nw.

kejles ngS heeleYeeefieeeW kees Devegheeesie kes oeejs, hetpeer, $e+Ce efveJesMe, $e+Ce efveOee&jCe f b heeeeeDeeW kes yeejs ceW hecegKe meteveeSb GheueyOe neW Deewj yeQke keer hetpeer heee&hlelee f b megeveeqele nes. f efheuej-III hekeerkejCe $ewceeefmeke leLee ceener DeeOeej hej leLee heleske Je<e& ceee& ceW Je<e& kes Deble kes hekeerkejCe yeQke keer JesyemeeF hej hekeeefMele efkeS peeles nQ. Je<e& kes Deble kes hekeerkejCe yeQke keer Jeee|<eke efjhees& ceW hekeeefMele nesles nQ Deewj yeQke keer JesyemeeF hej Yeer GheueyOe jnles nQ. yeemesue-III keer leweejer : Yeejleere efjpeJe& yeQke ves 2 ceF&, 2011 kees yeemesue-III kes yeejs ceW Debelece efoMeeefveoxMe peejer kej efoS nQ. yeemesue-II Deewj yeemesue-III kes f Debleie&le vetvelece hetpeer DeeJeMekeleeDeeW kee legueveelceke efJeJejCe veeres hemlegle nw b ceeveob[ meeceeve FeqkeJeer hetbpeer erej-I hetbpeer kegue hetbpeer hetbpeer heleeJele&ve yeHej (efJeeere Deewj Deee|Leke oyeeJeeW keer DeJeefOeeeW ceW neefveeeW keer YejheeF& nsleg heege nesves Jeeueer yeHej hetbpeer) (keeceve FeqkeJeer kes he ceW) yeemesue II ueeiet veneR 6% 9% Metve yeemesue III 5.5% 7% 9% 2.5%

heefjeeueve peesefKece
Deheee&hle DeLeJee DemeHeue Deebleefjke heefjeeueve heeeee, ceeveJe Deewj heefle f DeLeJee yeee lelJeeW kes keejCe nesves Jeeues neefve peeseKece kees heefjeeueve peeseKece f f kene peelee nw. pewmee efke Thej yeleeee ieee nw, heefjeeueve peeseKece heyebOeve f meefceefle kes heeme yeQke kes heefjeeueve peeseKece hej efveeb$eCe jKeves kee heeefOekeej f SJeb efpeccesoejer nw. yeQke, Deheveer Deebleefjke heefleeeW Deewj heeeeeDeeW keer meceer#ee f Deewj Fvekes efJeefOeJele Devegheeueve eje heefjeeueve peeseKece hej efveeb$eCe jKelee nw. f yeQke heele ceener DeeOeej hej heefjeeueve peeseKece mebyebOeer Deebke[eW kee mebienCe SJeb f f efJeefYeVe Deueie-Deueie HewjeceerjeW hej Fvekee efJeMues<eCe kejlee nw Deewj peneb keneR pejer nes, Jeneb DeefJeuebye megOeej kes Gheee efkeS peeles nQ.

yeemesue II kee yeQke eje Devegheeueve

yeQke keer, Deve Yeejleere yeQkeeW keer leguevee ceW efJeosMeeW ceW Jeeheke GheeqmLeefle nw Deewj FmeefueS 31 ceee&, 2008 mes Fmeves yeemesue II efoMeeefveoxMeeW kees keeee&eqvJele kej efoee nw. Yeejleere efj]peJe& yeQke kes efoMee-efveoxMeeW kees Oeeve ceW jKekej yeQke ves $e+Ce peesefKece kes efueS ceevekeerke=le eqkeesCe, heefjeeueve peesefKece kes efueS cetue mebkesleke eqkeesCe kees Deheveeee nw. Fme hekeej yeQke, yeemesue I leLee yeemesue II efoMeeefveoxMeeW kes lenle meceeveevlej DeeOeej hej peesefKece Yeeefjle Deeeqmle Devegheele (meerDeejSDeej) ceW hetbpeer keer ieCevee kej jne nw. yeQke yeemeue II efoMee-efveoxMeeW kes lenle heefjeeueve peesefKece nsleg Deefleefje hetbpeer kee heeJeOeeve kej jne nw. yeQke kes meerDeejSDeej kees efvecveevegmeej meebjeMeerke=le efkeee ieee nw. efoveebke yeemesue I yeemesue II 31.03.2010 12.84 % 14.36 % 31.03.2011 13.02 % 14.52 % 31.03.2012 12.95 % 14.67 % yeemesue II kes ceeveob[eW kes lenle Yeejleere efjpeJe& yeQke kes efheuej II efoMeeefveoxMeeW ] kes Devegheeueve mJehe yeQke ves mebYeeefJele efJeefYeVe peeseKeceeW kes mebyebOe ceW Deebleefjke f hetpeer kee Deekeueve kejves kes efueS Deheveer Deebleefjke hetpeer heee&hlelee Deekeueve b b heeeee veerele (DeeF&meerSSheer) leweej keer nw. leveeJe hejer#eCe Deewj heefjJesMe efJeMues<eCe f f kee yeQke keer efJeeere leLee heyebOeve #ecelee kee efJeMues<eCe kejves kes efueS Fmlesceeue efkeee peelee nw. leeefke efJeefMe efkevleg mebYeeefJele heefjeqmLeefleeeW ceW heYeeJeMeeueer {bie mes heefjeeueve peejer jKee pee mekes. yeQke ceW efveosMeke ceb[ue eje Devegceeseole leveeJe f hejer#eCe veerele nw efpemeceW mebYeeJe mebJesoveMeerueleeDeeW keer heneeve kejves keer efJeefYeVe f lekeveerkeeW SJeb yeQke eje Gvekees Jenve kejves keer #ecelee kee JeCe&ve efkeee ieee nw. yeQke ves DeeF&meerSSheer veerele kes Devegmeej De&Jeee|<eke DeeOeej hej leveeJe hejer#eCe f SJeb DeeF&meerSSheer hejer#eCe kejeee nw. yeemesue-II kes efheuej 3 (DeLee&le yeepeej DevegMeemeve) kee heeespeve hekeerkejCe DeeJeMekeleeDeeW kee mes leweej kejvee nw leeefke yeepeej DevegMeemeve kees heelmeeefnle s

yeemesue-III kees efoMeeefveoxMeeW kes Debleie&le Yeejleere efjpeJe& yeQke eje Meg efkeS ieS ceeveke nw : (i) yeQke kes leguevehe$e keer peeseKeceer heJe=ee kes efueS Deefleefje ceeveke f f kes he ceW vetvelece 4.5% kee efueJejspe Devegheele (ii) lejuelee keJejspe Devegheele (Sue.meer.Deej.) Deewj eqmLej efveefOeeve Devegheele (SveSmeSHeDeej) kes he ceW oes lejuelee ceeveke. peveJejer 2013 mes peveJejer 2017 keer meceeveeblej DeJeefOe kes oewjeve yeQkeeW kees 4.5% kee vetvelece ueerJejspe Devegheele yeveeS jKeves kee heeeme kejvee nesiee. 01 peveJejer 2018 mes meceeveevlej DeJeefOe heYeeJeer nes peeves kes yeeo Yeejleere efjpeJe& yeQke eje efveeeceke ueerJejspe Devegheele efveOee&ejle efkeee peeSiee. f lejuelee keJejspe Devegheele (SuemeerDeej) kes Debleie&le yeQke kes efueS Dehese#ele nw efke f Jen 30 efoveeW mes DeefOeke keer Deheves kegue oyeeJeiemle Meg vekeoer heJeeneW kees keJej kejves kes efueS heee&hle Ge iegCeJeeeJeeueer lejue Deeeqmleeeb jKes. Meg eqmLej efveefOeeve Devegheele (SveSmeSHeDeej) kes Debleie&le yeQke kes efueS en Dehese#ele nw efke f Jen efJemleeefjle oyeeJe keer Ske Je<e& DeJeefOe efueS DeeJeMeke eqmLej efveefOeeve jeefMe mes DeefOeke eqmLej efveefOeeve jeefMe GheueyOe jKes. yeQke kes heeme Gmekeer yeefneeW ceW GheueyOe hetpeer keer cee$ee Deewj iegCeJeee Deewj ceee& b 2012 kees erej-I keer 93.05% keeceve FeqkeJeer mes en DeeMee keer peeleer nw efke yeQke efyevee efkemeer DeefOeke keef"veeF& kes efJeeere Je<e& 2014 leke yeemesue-III keer DeeJeMekeleeDeeW kees hetje kej uesiee uesekeve Fme efoMee ceW Deeies ye{ves kes efueS yeQke f kees efJee Je<e& 2015 Deewj Gmemes Deeies hetpeeriele efveefOeee@b efJeMes<e he mes keeceve b FeqkeJeer Heb[ keer hetele kejveer nesieer. |

20

Jeeef<e&ke efjhees& Annual Report

2011-12

$e+Ce efveiejeveer keee&

yeQke ves Deheveer $e+Ce DeeeqmleeeW keer iegCeJeee kees megjef#ele jKeves kes efueS Deheves $e+Ce heesHeeseueeeW keer melele efveiejeveer nsleg Ske heCeeueer yeveeeer nw. yeQke kes heeme & f efJeefYeVe mlejeW hej Deefiece KeeleeW keer ceeefmeke peebe kes efueS megJeJeeqmLele heefle nw pees DeeeqmleeeW keer iegCeJeee ceW efiejeJe kees jeskeves Deewj meceie $e+Ce mebeJeYeeie keer f iegCeJeee megOeej nsleg mecee hej keoce G"eves kee keee& kejleer nw. $e+Ce efveiejeveer kes efueS keeheexjs mlej hej ceneheyebOeke keer osKejsKe ceW Ske Deueie mes efJeYeeie leLee Debeue Je #es$eere mlej hej $e+Ce efveiejeveer kes efueS efJeYeeieeW kee ie"ve efmelecyej 2008 mes efkeee ieee nw. yeQke keer Iejsuet $e+Ce veerefle kes Deveghe meYeer Debeue/#es$eere keeee&ueeeW ceW eqmuehespe efveJeejke keee&oueeW kee ie"ve efkeee ieee nw. yeQke ves DeejbefYeke ejCe ceW eqmuehespe kees jeskeves kes GodosMe mes efJeeceeve ceeveob[ SJeb efoMeeefveoxMeeW kes DevegHe Gheege heeJeOeeve kees Meeefceue kej yeQke keer Iejsuet $e+Ce veerefle kees Devegketue yevee efoee ieee nw. yeQke ves $e+Ce efveiejeveer heefeeeDeeW kees Demejoej yeveeves keer efoMee ceW DeeeqmleeeW keer iegCeJeee megOeejves, eEeleepeveke #es$eeW keer heneeve kejves, efJeMes<e Oeeve osves eesie MeeKeeDeeW kes efveOee&jCe Deewj keee&veerefle leweej kejves hej efJeMes<e Oeeve efoee nw. meeLe ner meceeye lejerkes mes keeee&vJeeve megefveeqele kejves kes efueS DeeJeMeke $e+Ce veerefle Yeer yeveeeer nw. keeheexjs mlej hej $e+Ce efveiejeveer efJeYeeie kes cetue GoosMe efvecve hekeej efveOee&efjle efkeS ieS nQ: DeejbefYeke DeJemLee ceW $e+Ce Keeles keer keefceeeW/mecYeeefJele etke/MegDeeleer DemJemLelee kees heneevevee. peye keYeer Yeer efkemeer Keeles ceW $e+Ce iegCeJeee keer #eefle DeLee&le $e+Ce jseEie ceW efiejeJe, Suemeer/ieejber keer oseleeDeeW kees hetje kejves ceW osjer kejves Deewj yeepe/efkemleW Deeefo keer Deoeeieer ceW efJeuecye nesves kes mebkesle efceueles nQ lees GvnW jeskeves kes efueS mecee hej Gheege SJeb megOeejelceke keoce G"evee. ke"esj DevegJeleea keee&Jeener kes ceeOece mes Deeeqmle JeieeakejCe SJeb $e+Ce jseEie ceW Deeves Jeeueer efiejeJe kees jeskevee.

$e+Ce KeeleeW keer hegve: mebjevee/hegve: mecee efveOee&jCe/hegve: ejCeye kejves kes efueS Gheege ceeceueeW keer heneeve kejvee Deewj meeLe ner Gheege SJeb JeemleefJeke ceeceueeW ceW hegve: efJee heoeve kejvee. meer[erDeej ke#e leLee Debeue SJeb #es$eere keeee&ueeeW mes mecheke& mLeeefhele kejvee. KeeleeW keer meceer#ee SJeb efveece leLee MeleeX kes Devegheeueve nsleg DeeJeMeke keoce G"ekej / efveeefcele he mes DevegJeleea keej&Jeener kejkes yeQke kes $e+Ce mebefJeYeeie keer iegCeJeee ceW megOeej ueevee. $e+Ce jseEie ceW megOeej kejves kes heeeme kejvee. yeerDeeFSHeDeej kes Debleie&le KeeleeW keer heieefle hej efveiejeveer jKevee.

Deefiece KeeleeW kee hegveie&"ve

Deeeqmle iegCeJeee kees megOeejves nsleg melele JeJemeee jCeveerefle kes he ceW yeQke eje Deefiece hees&HeesefueeeW hej GeesieJeej Deewj GOeejkelee&Jeej he ceW Oeeve keseqvle efkeee ieee leeefke Jele&ceeve eqmLeefle Deewj YeefJe<e ceW Deeves Jeeueer mecemeeDeeW kee efJeMues<eCe efkeee pee mekes Deewj Deefiece KeeleeW ceW DemJemLelee / mebYeeefJele etkeeW / mebYeeefJele vetveleeDeeW keer heneeve kejkes Gefele Deewj mecee jnles megOeejelceke Gheee kejles ngS $e+Ce iegCeJeee ceW #eefle kees jeskee pee mekes. yeQke kes keeheexjs keeee&uee eqmLele $e+Ce efveiejeveer efJeYeeie eje MegDeeleer DemJemLelee / mebYeeefJele etke / vetveleeDeeW keer heneeve kejves kes efueS Deveske henueW keer nQ leeefke megOeejelceke keej&JeeF& keer pee mekes. FmeceW eqmuehespe jeskeves kes efueS Gheege ceeceueeW kes hegveie&"ve leLee Deeeqmle iegCeJeee kees yeveeS jKevee Meeefceue nw. efJeYeeie ves ceeefmeke efveiejeveer efjhees& (SceSceDeej) kes heehe ceW mebMeesOeve nsleg Debeue / #es$eere keeee&ueeeW mes megPeeJe ceebies. SceSceDeej kees mebMeesefOele efkeee ieee Deewj Fmes DeefOeke heYeeJeer yeveeves nsleg GmeceW heefjeeueve FkeeFeeW mes heehle megPeeJe Meeefceue efkeS ieS. efJelleere Je<e& 2012 kes oewjeve Hegveie&ef"le KeeleeW kes kegue yekeeee keer efmLeefle 31 ceee& 2012 kes efvecvevegmeej Leer.

efJelleere Je<e& 2012 ceW hegveie&ef"le $e+CeeW keer yekeeee jeefMe (Iejsuet) (31 ceee&, 2012 keer efmLeefle kes Devegmeej
efJeJejCe hegveie&ef"le ceeveke Deefiece hegveie&ef"le DeJe ceeveke Deefiece hegveie&ef"le mebefoiOe Deefiece kegue $e+efCeeeW keer mebKee yekeeee jeefMe $e+efCeeeW keer mebKee yekeeee jeefMe $e+efCeeeW keer mebKee yekeeee jeefMe $e+efCeeeW keer mebKee yekeeee jeefMe meer [er Deej heefle 16 1,534.03 0 0 0 0 16 1,534.03 5 10.38 2 1.93 281 447.62 Sme Sce F& hegveie&"ve 274 435.31 Deve 9,596 6,276.61 2,042 5.09 40 2.06 11,678 6,283.76

(` kejes[esb ceW) kegue 9,886 8,245.95 2,047 15.47 42 3.99 11,975 8,265.41

Ghejese Iejsuet hegveie&"ve kes Deefleefje Debleje&^ere heefjeeueveeW ceW yeQke ves efJeeere Je<e& 2012 kes oewjeve . 613.78 kejes[ keer yekeeee jeefMe (31 ceee& 2012 kees) kes KeeleeW kee hegveie&"ve efkeee ieee. DeeHekes yeQke ves DeHeves $e+Ce Hees&Heesefueees keer Deeeqmle iegCeJeee ceW megOeej kes efueS ye[er jeefMe Jeeues Deeqece KeeleeW ceW KeeleeW keer meceer#ee, MeleeX SJeb efveeceeW kee DevegHeeueve, esef[ jseEie ceW DeHees[sMeve Fleeefo kee keee& lespeer mes megefveefele kejves kes efueS efJeMes<e DevegJeleea keee&Jeener Yeer Meg keer nw.

21

Jeeef<e&ke efjhees& Annual Report

2011-12

Deee|Leke Deemetevee FkeeF&

yeQke kes keeheexjs keeee&uee ceW keee&jle efJeMes<e Deee|Leke Deemetevee FkeeF&, veereflehejke JeJemeee Deeeespevee, efveJesMeke mebyebOe SJeb $e+Ce leLee Deeeqmle oselee heyebOeve yeepeej peesefKece heyebOeve pewmes #es$eeW ceW Ge heyebOeve Jeie& kees meneesie osleer nw. en FkeeF& efveeefcele he mes Ge heyebOeve Jeie& leLee yeQke keer efJeefYeVe heefjeeueve FkeeFeeW kees mecee mecee hej hecegKe #es$eeW ceW pewmes Deeweesefieke SJeb mebie"veelceke efJekeeme, cege mHeerefle yeepe oj, me@ke mebeeueve, $e+Ce efJemleej SJeb yeQeEkeie Geesie nsleg mebmeeOeve pegevee, lejuelee SJeb efJeefvecee ojeW pewmes hecegKe #es$eeW kes mebyebOe ceW DeeJeefOeke he mes peevekeejer heoeve kejleer nw. Jeeheke Deee|Leke henuegDeeW, keeheexjs Deewj efJeeere #es$e keer veerefleeeW kes mebyebOe ceW yesnlej mecePe heoeve kej yeQke Dee@]He ye[ewoe keer Deee|Leke Deemetevee FkeeF& JeeJemeeefeke DeJemejeW kee DeefOekelece Heeeoe G"eves nsleg yeQke kes heeemeeW Deewj yeepeej kes meceerkejCeeW kes efnmeeye mes Deheves kees Devegketue yeveeves ceW meneesie heoeve kejleer nw. Deee|Leke Deemetevee FkeeF& eje Jeeheke Deee|Leke henuegDeeW, efJeefvecee mebyebOeer heieefle kes mebyebOe ceW Ske meehleeefnke F&-yeguesefve kee hekeeMeve efkeee peelee nw. leeefke yeQkejeW, efveJesMekeeW, efveeecekeeW Je Deve Meer<e& GeesieeW kees Deheves mejeskeejeW mes DeJeiele kejeee pee mekes. en FkeeF& Deee|Leke ieefleefJeefOeeeW kee meejebMe hemlegle kejles ngS yeQke keer yeewefke Meefe kes he ceW keece kejleer nw efpemekes DeeOeej hej YeefJe<e ceW meblegefuele keee&veerefleeeb leweej nesleer nQ.

yeQke keer peesefKece DeeOeeefjle Deebleefjke uesKee hejer#ee kes lenle meYeer MeeKeeSb Meeefceue nQ. Yeejleere efj]peJe& yeQke eje efJeefvee|o peesefKece mebjevee kes Deveghe peesefKece kes mlej SJeb efoMee kee Deekeueve efkeee peelee nw efpememes heyebOeve kees Gve Ge peesefKece #es$eeW kees efveOee&efjle kejves ceW meneelee efceueleer nw, efpeve hej Deueie mes Oeeve efoS peeves keer pejle nw. MeeKeeDeeW kes peesefKece JeieeakejCe keer eqmLeefle keer meceer#ee efveosMeke ceb[ue keer uesKee hejer#ee meefceefle eje $ewceeefmeke DeeOeej hej keer peeleer nw. efJeeere Je<e& 2012 kes oewjeve Deej. yeer.DeeF&.S. kes lenle 2769 MeeKeeDeeW kee efvejer#eCe efkeee ieee. ueieYeie 1893 MeeKeeSb (68.36%) vetve peesefKece, 748 MeeKeeSb (27%), ceOece peesefKece SJeb 128 MeeKeeSb (4.63%) Ge peesefKece esCeer ceW Les. yeQke keer MeeKeeDeeW kes keesj yeQeEkeie huesHeece& hej Mele heefleMele ceeFies nesves kes heeele DeeF&. Sme. uesKeehejer#ee kee keee& DeeF&.er. mebyebefOele peesefKece heyebOeve heCeeueer SJeb heefeeeDeeW kees yeQke keer DeeF&.Sme uesKee hejer#ee veerefle kes Devegmeej meg{lee DeeF&. DeeHekes yeQke kee DeeF&. Sme.uesKee hejer#ee ke#e efJeefYeVe efjheeseX kes pevejsMeve eje Deueie mes efveiejeveer kejves kee keee& Yeer kejlee nw. Yeejleere efj]peJe& yeQke keer Dehes#eeDeeW kes Deveghe 50.0% kes JeJemeee kees keJej kejves keer eq mes efJeeere Je<e& 2012 kes oewjeve 682 MeeKeeSb meceJeleea uesKee hejer#ee kes DeOeOeerve Leer. efpemekes lenle kegue 62.0% pecee jeefMeeeb leLee 81.0% Deefiece SJeb 70.0% meceie JeJemeee Deelee nw. Yeejleere efjpeJe& yeQke kes efveoxMeeW kes Devegmeej 3708 $e+Ce KeeleeW keer $e+Ce uesKee hejer#ee keer ieF&. efpemeceW . 2,32,802 kejes[ keer efveefOe SJeb iewj efveefOe $e+Ce meerceeSb Meeefceue Leer. leeefke $e+Ce cetueebkeve keer iegCeJeee SJeb ye[s $e+Ce KeeleeW kes mebyebOe ceW Devegheeueve mlej kees ye{eee pee mekes. efJeeere Je<e& 2012 kes oewjeve yeQke kes me]He kee@uespe SJeb #es$eere heefMe#eCe kesveW leLee yeenjer heefleeqle heefMe#eCe mebmLeeveeW ceW peesefKece heyebOeve mebyebOeer efJe<eeeW hej 2892 me]He meomeeW kees heefMe#eCe efoee ieee. efveosMeke ceb[ue keer uesKee hejer#ee meefceefle kes efoMee-efveoxMeeW ceW yeQke kes efvejer#eCe SJeb uesKee hejer#ee kee keee& efkeee peelee nw SJeb en megefveeqele efkeee peelee nw efke yeQke keer JeeJemeeefeke Je=ef SJeb efnleeW kes meeLe-meeLe ueieeleej Devegheeueve hej Heeskeme yevee jns.

Deebleefjke efveeb$eCe heefle

Deehekes yeQke ves Je<e& oj Je<e& Glke= heefjCeece heehle kejvee peejer jKee nw. meeLe ner Gmeves Deeeqmle iegCeJeee kes mebyebOe ceW efyevee mecePeewlee efkeS ieS leerve Je<eeX ceW Deheves JeJemeee kees ogiegvee kejves kee efjkee[& Yeer yeveeS jKee nw. Deehekes yeQke kes kesvere uesKee SJeb hejer#ee heYeeie ves JeJemeee Je=ef kees efyevee Deenle efkeS yeQke kes efveeb$eCe SJeb Devegheeueve ceevekeeW kees megjef#ele jKeves ceW cenlJehetCe& Yetefcekee Deoe keer nw. yeQke kee kesvere efvejer#eCe SJeb uesKee heYeeie, heOeeve keeee&uee, ye[ewoe ceW eqmLele nw SJeb en Debeue cegKeeueeeW hej eqmLele Debeue efvejer#eCe kesveW kes ceeOece mes keee& kejlee nw Deewj MeeKeeDeeW keer peesefKece Deebleefjke uesKeehejer#ee kes ceeOece mes Deebleefjke efveeb$eCe heCeeueer kees yeveeS jKelee nw. metevee heCeeueer uesKee hejer#ee (DeeF&.Sme.-Dee@ef[) meceJeleea uesKee-hejer#ee leLee heyebOeve uesKee hejer#ee, heefjeeueve FkeeFeeW eje iegCeJeee Devegheeueve kees yeveeS jKevee megefveeqele kejles nQ. efveeefcele MeeKee efvejer#eCe efjhees&, Deehekes yeQke keer heCeeueer SJeb heefeeeDeeW leLee heefjeeueve mlej hej efoMeeefveoxMeeW kes Devegheeueve mlej kes mebyebOe ceW heyebOeve kees meJee&efOeke Jeeheke ]Heer[yewke heoeve kejleer nw. Fme hekeej en efveeb$eCe mLeeefhele kejves ceW meJee&efOeke cenlJehetCe& meeOeve nw. uesKee hejeref#ele FkeeFeeW eje efjheese\ie heeefOekeejer eje efJeefOeJele heefle-nmlee#eefjle hemlegle efkeS peeves-Jeeues, megOeej heceeCehe$eeW kes ceeOece mes Devegheeueve keer efveiejeveer keer peeleer nw.

heefjeeueve SJeb mesJeeSb

ieenkeesvcegKeer heeeme
Glke= ieenke mesJee leLee ieenke meblegeq ncesMee mes ner yeQke kes jespeceje& heefjeeueve kes cetue GsMe jns nQ. yeQke ieenkeeW keer pejleeW SJeb meblegeq kes heefle ncesMee mes ner Deefle mebJesoveMeerue jne nw SJeb ieenkeeW kees melele DeeOeej hej Glke= mesJee heoeve kejves nsleg heeweesefiekeer, heefeeeDeeW, GlheeoeW SJeb kece&eejer keewMeue kes heefle efvejvlej heefleye nw. neue ner ceW yeQke ves MeeKeeDeeW ceW ieenke mesJee ceW megOeej nsleg Deveske Gheee efkeS nQ. meeLe ner FmeceW ieenke efMekeeeleeW kees lelkeeue osj kejves nsleg ieenke efMekeeele efveheeve heCeeueer kees meg{ efkeee nw. DeeHekes yeQke ves Dee@veueeFve efMekeeele ^seEkeie cees[etue (DeesmeerSce) efeeeeqvJele efkeee nw leeefke eenke DeHeveer efMekeeele kes yeejs ceW efmLeefle Hej Yeer vepej jKe mekeW.

22

Jeeef<e&ke efjhees& Annual Report

keg Deve cenlJehetCe& henueW veeres oer ieF& nQ : Deblej yeQke yeele yeQke Keelee heesxefyeefueef megefJeOee GheueyOe kejevee. yeenjer eskeeW/efueKeleeW keer Jemetueer ceW ngF& osjer kes mebyebOe ceW #eeflehete|le jeefMe kes mJele: Yegieleeve kees efmemce ceW Deblee|veefnle kej efoee ieee nw. ye[ewoe keveske eje Dee@ve-ueeF&ve meeJeefOe pecee megefJeOee efHeveskeue heCeeueer ceW ope& meYeer KeeleeW ceW veeceebkeve kee hebpeerkejCe. meYeer veS KeguevesJeeues KeeleeW ceW veeceebkeve GheueyOe kejeves eeefnS SJeb ieenke eje veeceebkeve kejves / DemJeerkeej kejves kees jskee[& efkeee peevee eeefnS. Fme DeeMee nsleg metefele Yeer efkeee ieee nw. Gve meYeer yeele Keelee/eeuet Keelee leLee Dees[er kes ieenkeeW kes efueS, efpevekes ceesyeeFue veb. yeQke kes jskee[& (meeryeerSme heCeeueer) ceW ope& nQ, .50,000 SJeb Gmemes DeefOeke uesveosveeW kes mebyebOe ceW Sme.Sce.Sme. Sue& megefJeOee GheueyOe kejeF& ieF& nw. MeeKeeDeeW kees efve<eere KeeleeW Jeeues ieenkeeW kes KeeleeW kees hegve: meefee efkeS peeves nsleg DevegjesOe kejves kes efueS veesefme Yespeves nsleg metefele efkeee ieee.

2011-12

keer. es yew"keW yeQke kes yees[& keer efo. 27 Deiemle 2011 leLee 13 Dehewue 2012 kees ngF& yew"keeW kes oewjeve Deeeesefpele keer ieF&.

efveosMeke ceb[ue keer ieenke mesJee meefceefle

yeQke ves, yeQke kes DeOe#e SJeb heyebOe efveosMeke keer DeOe#elee ceW ieenke mesJee kes efueS efveosMeke ceb[ue keer Ghemeefceefle kee ie"ve efkeee nw. 31 ceee& 2012 kees Fme meefceefle ceW efvecveefueefKele meome Les. 1. eer Sce.[er. ceuee, DeOe#e SJeb heyebOe efveosMeke 2. eer jepeerJe kegceej ye#eer, keee&keejer efveosMeke 3. eer Sve.Sme. eerveeLe, keee&keejer efveosMeke 4. [e@. ceMej&le Meeefno, efveosMeke 5. eer ceewefueve Jew<CeJe, efveosMeke Ghe meefceefle eje veerefleeeW kee efvecee&Ce SJeb Devegheeueve keer meceer#ee keer peeleer nw, efpememes ieenke mesJee ceW melele megOeej megefveeqele neslee nw. meefceefle eje peceekelee&DeeW/uee@kej OeejkeeW/megjef#ele DeefYej#ee ceW jKeer ieF& JemlegDeeW kes peceekelee&DeeW mebyebOeer ce=leke JeefeeeW kes 15 efoveeW keer DeJeefOe mes DeefOeke DeJeefOe kes efveheeve nsleg uebefyele oeJeeW keer eqmLeefle keer efveiejeveer Yeer keer peeleer nw. en yeQeEkeie ueeskeheeue kes efveCe&eeW kes keeee&vJeeve keer eqmLeefle keer meceer#ee kejleer nw.

MeeKeeDeeW kes mlej hej ieenke mesJee ceW megOeej kes heeeme
MeeKee mlejere ieenke mesJee meefceefle keer yew"keeW, efpemeceW Jeefj veeieefjkeeW heWMevejeW meefnle meceepe kes njkes leyekes kees Deecebef$ele efkeee peelee nw, kes ceeOece mes ieenke mesJee keer iegCeJeee kes mebyebOe ceW Heer[ yewke heoeve efkeee peelee nw. Fve yew"keeW kes oewjeve heehle megPeeJeeW/efJeeejeW kees mecesefkele kej MeeKee mlej hej ieenke mesJee kes megOeej kes mebyebOe ceW Fvekes keeee&eqvJele efkeS peeves keer JeJenee&lee keer peebe keer peeleer nw. yeQke meYeer ef[ueerJejer ewveueeW kes ceeOeceeW mes Glke= ieenke mesJee heoeve kejves hej Oeeve os jne nw. leLee ieenke meblegeq mlej kees ye{eves kes efueS heeweesefiekeer kej DeefOekelece Fmlesceeue kej efJeefYeVe hekeej kes ieenkeeW keer efJeefJeOe pejleeW kes efueS mecegefele Jewkeequheke ef[ueerJejer ewveueeW leLee F&-GlheeoeW pewmes efke SerSce/[sefye kee[&/heerDeesSce, Fbjves yeQeEkeie, ceesyeeFue yeQeEkeie Fleeefo. heeweesefiekeer heefeeeDeeW kes eje ieenkeeW keer meblegeq kee mlej ye{eves kes efueS ueieeleej heeeme kej jne nw. ieenkeeW kes efJeefJeOe efnleeW leLee Deekeeb#eeDeeW kee efJeefYeVe heefeeeDeeW leLee heefleeeW ceW megOeej kejkes Oeeve jKee pee jne nw.

ieenke mesJee mebyebOeer mLeeeer meefceefle

yeQke ves ieenke mesJee mebyebOeer heefeee leLee efve<heeove uesKee hejer#ee keer mLeeeer meefceefle ieef"le keer nw. Fme meefceefle ceW yeQke kes oesveeW keee&keejer efveosMeke, 4 ceneheyebOekeeW meefnle 3 heefleeqle Jeefe meomeeW kes he ceW Meeefceue nQ, en meefceefle ieenke mesJee kes mebyebOe ceW Yeejleere efj]peJe& yeQke kes efoMee-efveoxMeeW kes mecee hej heYeeJeer keeee&vJeeve kes efueS ieef"le keer ieF& nw. meeLe ner en yeQke ceW heeefuele JeJenejeW SJeb heefeeeDeeW keer meceer#ee kejves SJeb efvejvlej DeeJeMeke megOeejelceke keej&JeeF& kejles jnves kee Yeer keee& kej jner nw. MeeKee mlej hej ieenke mesJee meefceefle keer yew"keeW ceW pees megPeeJe Deeles nw, GvnW #es$eere keeee&ueeeW kes ceeOece mes efleceener DeeOeej hej heOeeve keeee&uee eje heehle kej efueee peelee nw leLee FvnW efve<heeoke uesKee hejer#ee mebyebOeer mLeeF& meefceefle kes mece#e jKee peelee nw. efHej meefceefle keer yew"keeW kee Heer[yewke efveosMeke ceb[ue keer ieenke mesJee meefceefle kes mece#e hemlegle efkeee peelee nw.

ieenke keseqvle Gheee SJeb efMekeeeleeW kee efveheeve

yeQke ves efveosMeke ceb[ue eje Devegceesefole ieenke efMekeeele efveJeejCe Hee@efuemeer leLee ieenke efMekeeele efveJeejCe heCeeueer yeveeF& nw. yeQke mes mebyebefOele efMekeeeleeW kes efueS heOeeve keeee&uee ceW ceneheyebOeke heYeejer heefjeeueve SJeb mesJeeSb efJeYeeie, kees vees[ue DeefOekeejer kes he ceW veeefcele efkeee ieee nw. Debeue leLee #es$eere mlejeW hej Debeue hecegKe leLee #es$eere hecegKeeW kees mebyebefOele DebeueeW leLee #es$eeW ceW vees[ue DeefOekeejer veeefcele efkeee ieee nw. vees[ue DeefOekeeefjeeW kes veece leLee Gvekes sueerHeesve vecyej meYeer MeeKeeDeeW ceW heoe|Mele efkeS ieS nQ. ieenke mesJee leLee efMekeeele efveJeejCe heCeeueer kes mebyebOe ceW meceer#ee vees heleske efleceener ceW efveosMeke ceb[ue kes mece#e jKee peelee nw, efpemeceW #es$eere keeee&uee leLee heOeeve keeee&uee mlej hej heehle efMekeeeleeW keer eqmLeefle leLee ieenke mesJee ceW megOeej kes efueS yewke eje G"eS ieS keoceeW kes meeLe DevegJeleea keej&JeeF& keer peevekeejer oer peeleer nw.

Devegheeueve
yeQke Yeejleere yeQeEkeie mebefnlee Deewj ceeveke yees[& (yeermeerSmeyeerDeeF&) kee meome nw leLee yeQke ves yeermeerSmeyeerDeeF& eje Deiemle 2009 ceW mebMeesefOele ieenkeeW kes heefle yeeveyelee mebefnlee leLee ceeFees SJeb ueIeg GeesieeW kes heefle Jeeveyelee mebefnlee kees Debieerke=le kej efueee nw. yeQke keer JesyemeeF hej mebefnlee heoe|Mele keer ieF& nw Deewj Fmes MeeKeeDeeW ceW ieenkeeW kes efueS Yeer GheueyOe kejeee ieee nw. Yeejleere efj]peJe& yeQke kes ieJeve&j ves efJeeere Je<e& 2011 keer Jeee|<eke ceeweqke SJeb $e+Ceveerefle keer Iees<eCee kejles mecee hemleeJe efkeee Lee efke meYeer yeQkeeW kees ieenke mesJee/ieenke mejeskeejeW mes mebyebefOele cegeW hej efJeeej efJeceMe& leLee meceer#ee kejves kes efueS 6 cenerves ceW Ske yeej efveosMeke ceb[ue keer yew"keeW ceW mecee osvee eeefnS. Fmekes Devegheeueve ceW yeQke kes efveosMeke ceb[ue ves peveJejer petve 2011 leLee pegueeF&-efomebyej 2011 ceW Ssmeer oes meceer#ee yew"keW Deeeesefpele

23

Jeeef<e&ke efjhees& Annual Report

2011-12

ieenke efMekeeeleeW kees hetjer lejn otj kejves leLee yeeOee jefnle ieenke mesJee heoeve kejves kes efueS ieenkeeW mes heehle efMekeeeleeW kee efJeMues<eCe efkeee peelee nw leLee mecee hej mecegefele keej&JeeF& keer peeleer nw leeefke YeefJe<e ceW Fme hekeej keer efMekeeeleeW keer hegvejeJe=efe ve nes. yeQke kes heeme ieenke mesJee kes mebyebOe ceW efveosMeke ceb[ue eje Devegceesefole veerefleeeb nQ leLee FvnW yeQke keer JesyemeeF hej heoe|Mele efkeee ieee nw.

Fueske^esefveke lejerkes mes vekeoer uesveosve efjhees& (meererDeej) pevejs kejvee Deewj kechetj kes ceeOece mes FvnW efJeeere Deemetevee FkeeF& kees hemlegle kejvee. heCeeueer DeeOeeefjle mebkesleeW (Sue&me) kees pevejs kejves nsleg SSceSue meesuetMeve kee mebmLeeheve/keeee&vJeeve mebefoiOe uesveosve efjheesex (SmeerDeej) kee heCeeueer DeeOeeefjle lejerkes mes helee ueieevee leLee efJeeere Deemetevee FkeeF& kees hemlegle kejvee yeQke kes ieenkeeW kes KeeleeW kee heleske ceener ceW heCeeueer DeeOeeefjle peesefKece JeieeakejCe (SSceSue kes eje) kejvee peeueer cege/efjheesex (meermeerDeej) kees efJeeere Deemetevee FkeeF&, DeeF&Sve[er veF& efouueer kees hemlegle kejvee SHeDeeF&et DeeF&Sve[er kees iewj ueeYe mebie"ve uesveosve efjhees& (SveerDeej) hemlegle kejvee

ieenkeeW keer megefJeOee nsleg heefjeespevee keeee&uee, yeermeermeer, cegbyeF& kes hejeceMe& ceW Ske Fve-neGme Dee@veueeFve kebhueW weEkeie cee@[etue efJekeefmele efkeee ieee nw. heLece ejCe ceW yeQke keer meYeer MeeKeeDeeW, #es$eere/Debeue keeee&ueeeW keee&efJeYeeieeW kes efueS etpej DeeF&[er SJeb heemeJe[& pevejs kejves kee keee& hetCe& efkeee ieee nw. meYeer #es$eere keeee&uee SJeb keee&efJeYeeieeW ves meHeueleehetJe&ke efMekeeele cee@[etue kees Skemesme efkeee. leoghejeble yeQke keer JesyemeeF kes nescehespe hej Dee@veueeFve efMekeeele kee Deeekee@ve meefee efkeee ieee leeefke ieenke mejuelee mes Fme leke hengbe mekeW. "Dee@veueeFve kebhueW ^ekeie cee@[etue" keer cenlJehetCe& efJeMes<eleeSb veeres oer ieF& nQ. wE Fmemes efMekeeekelee& meeLe ner meeLe mebyebefOele MeeKee/#es$e/Debeue leLee heOeeve keeee&uee hetCe&le:/#es$e/Debeue leLee heOeeve keeee&uee kes yeejs ceW peevekeejer heehle kejvee mebYeJe neslee nw. Fmemes meYeer mlejeW hej mebyebefOele Sme.Sce.Sme. efjheesex kees pevejs kejves keer megefJeOee efceueleer nw. Fmemes mebyebefOele heeefOekeeefjeeW DeLee&le MeeKee/#es$e/Debeue kees efMekeeele MeerIe mebleefjle kejvee mebYeJe neslee nw efpememes efMekeeele kes efveheeve ceW ueievesJeeues mecee ceW keeHeer keceer Deeleer nw. mebyebefOele heeefOekeejer eje efveOee&efjle DeJeefOe kes oewjeve keej&JeeF& ve efkeS peeves hej efMekeeele mJele: Deieues heeefOekeejer kees hengbe peeleer nw. Fmeer hekeej efveeb$eke keeee&ueeeW kees efMekeeele kes MeerIe efvemleejCe kes efueS DevegJeleea keej&JeeF& kejves ceW ceoo efceueleer nw. Fme cee@[etue kes ceeOece mes ieenke eje meHeueleehetJe&ke efMekeeele ope& kejves mebyebOeer heeJeleer mebosMe kes meeLe Ske wkej DeeF&[er pevejs neslee nw.

kesJeeF&meer kes hetCe& Devegheeueve mes me]He kes meeLe meeLe ieenke kees Yeer efMeef#ele kejves ceW ceoo efceueleer nw, efpemekes efueS yeQke ves efvecveefueefKele keoce G"eS nQ. yewke ves ieenkeeW kes ueeYeeLe& kesJeeF&meer omleeJespeeW keer meteer yeQke keer JesyemeeF (www.bankofbaroda.com) hej heoe|Mele keer nw. Fmeer ekeej Deebleefjke GHeeesie kes efueS yeQke kes Fv^eves hej kesJeeF&meerSSceue hespe GheueyOe kejeee ieee nw efpeme hej kesJeeF&meer SSceSue meerSHeer efMe#eCe mes mebyebefOele efMe#eCe meeceieer GheueyOe kejeF& ieF& nw. yeQke kes heefMe#eCe heefleeveeW ceW kesJeeF&meer-SSceSue-meerSHeer efoMeeefveoxMeeW mes mebyebefOele efveeefcele heefMe#eCe me$e Deeeesefpele efkeS peeles nQ. Yeejleere efj]peJe& yeQke, Yeejleere yeQke mebIe leLee je^ere yeQke heyebOe mebmLeeve ceW Jeefj DeefOekeeefjeeW/keee&heeuekeeW kes efueS heefMe#eCe Deeeesefpele efkees peeles nQ. yeQke kes heOeeve keeee&uee ceW o#elee neefmeue kejves nsleg keeheexjs eqkeesCe leLee MeeKeeDeeW ceW kesJeeF&meer Dee@ef[ nsleg meIeve heeeme efkeS pee jns nQ.

efveeues mlej hej ieenke meefceefleeeW leLee efJeefYeVe DeOeeve /meJex#eCeeW mes heehle Heer[yewke/megPeeJeeW kes DeeOeej hej yeQke ves meceer#ee Je<e& kes oewjeve MeeKeeDeeW ceW ieenke mesJee ceW megOeej ueeves kes efueS ieenkeesvcegKe keoce G"eS leLee henue keer.

yewke Dee@efHeme heefjeeueve

jerpeveue yewke Dee@efHeme leLee efmeer yewke Dee@efHeme

Deehekes yeQke ves oes hekeej kes yewke Dee@efHeme jerpeveue yewke Dee@efHeme (DeejyeerDees) leLee efmeer yewke Dee@efHeme (meeryeerDees) keer DeJeOeejCee kees Debieerkeej efkeee nw. DeejyeerDees Keelee Keesueves kes HeeceeX (SDeesSHe) keer keWerke=le heefeee Deewj Jeweefeke eske yegkeeW (heermeeryeer) kees peejer kejves keer keWerke=le heefeee kee mebeeueve kejles nQ. Deehekes yeQke kes 10 DeejyeerDees nQ ye[ewoe, Yeesheeue, efouueer, keesecyeletj, cegbyeF&, ueKeveT, peehegj, keesuekeelee, hegCes, peceMesohegj ceW Ske-Ske DeejyeerDees. 31 ceee&, 2012 leke 1298 MeeKeeDeeW kes efueS Keelee Keesue jns nQ. DeejyeerDees ves 11 ueeKe mes DeefOeke Keeles Keesues nQ. DeejyeerDees 2115 MeeKeeDeeW kes efueS Jeweefeke eske yegke peejer kejles nQ Deewj DeYeer leke GvneWves 36 ueeKe mes DeefOeke Jeweefeke eske yegkeW peejer keer nQ. efmeer yewke DeeefHeme DeeJeke leLee peeJeke oesveeW hekeej kes meceeMeesOeve mebJeJenejeW kesverke=le Deheuees[ kes meeLe-meeLe mejkeejer keueskeMeve leLee F&meerSme mebJeJenejeW kee keee& kejlee nw. Deehekes yeQke ceW 21 meeryeerDees (mesJee

kesJeeF&meer-SSceSue-meerSHeer
Deheves ieenke kees peeefveS (kesJeeF&meer) ceeveob[ OeveMeesOeve efveJeejke (SSceSue) ceeveke/DeeblebkeJeeo kes efJeehees<eCe kees jeskevee (meerSHeer) leLee heerSceSueS 2002 kes Devleie&le yeQke kee oeefelJe yeQke kes heeme efveosMeke ceb[ue eje Devegceesefole kesJeeF&meer-SSceSue-meerSHeerr hee@efuemeer nw. en veerefle yeQke kes kesJeeF&meer ceeveob[eW, SSceSue ceevekeeW, meerSHeer GheeeeW kee leLee OeveMeesOeve efveJeejke DeefOeefveece (heerSceSueS) 2002 kes Devleie&le GheeeeW kee cetue DeeOeej nw. yeQke kes kesJeeF&meer-SSceSue-meerSHeerr keeee&vJeeve keer hecegKe efJeMes<eleeSb Fme hekeej nQ.

24

Jeeef<e&ke efjhees& Annual Report

MeeKeeSb) nQ peneb heleske efmeer meWj ceW MeeKeeDeeW kes efueS meceeMeesOeve leLee F&meerSme kees kesverke=le efkeee peelee nw. 59 cegKe MeeKeeDeeW (peneb mLeeveere MeeKeeDeeW kes efueS meceeMeesOeve kee keee& efkeee peelee nw) ceW meceeMeesOeve kee keWerke=le keee& Yeer Meg Yeer efkeee ieee nw.

2011-12

Fbef[eve hees&me SmeesefmeSMeve, efouueer mes Devegceefle efceueves kes yeeo keeb[uee hees& kes meeLe menceefle %eeheve efve<heeefole efkeee ieee. heesmue efyepevesme mebyebOeer F&-mee@ue kee efeeevJeeve.

kejWmeer esm leLee mejkeejer keejesyeej efJeeere Je<e& 2012 kes oewjeve Keesues iees vees keejesyeejer #es$e
Deehekes yeQke ves osMeYej ceW F&-Yegieleeve kes ceeOece mes 116 kemce neTme ueeskesMeve hej meercee Meguke kes Yegieleeve kees efeeeeqvJele efkeee nw. kemce MegukeeW kes hele#e Yegieleeve kes efueS heeefOeke=le oes veF& MeeKeeDeeW kees efceueekej DeeF&meerF&Sce 1.5 mee@HeJesej kes meeLe kegue 10 meercee Meguke ueeskesMeve FbjHesmesme. heerheerSHe / SmemeerSmeSme keejesyeej kee keee& kejves kes efueS 267 Deefleefje MeeKeeSb heeefOeke=le keer ieF&. jsueJes kes efueS F&-Yee[e Yegieleeve ege etefefueer mLeeefhele keer ieF&. F&-mecheeW keer efyeeer kes efueS me@ke neseu[ie keeheexjsMeve Dee@]He Fbef[ee (SmemeerSeDeeF&Sue) kes meeLe kejej mebheVe. en JeJemeee iegpejele, jepemLeeve leLee efouueer jepe ceW Meg nes ieee nw. (1) ceneje^ jepe mejkeej leLee (2) jepemLeeve jepe kes efueS keee& eue jne nw. Je<e& kes oewjeve (1) kevee&ke (2) DeebOeheosMe (3) heeqece yebieeue (4) efouueer leLee (5) efyenej ceW efyeeer kejeW kes F&-Yegieleeve kee efeeevJeeve. oceve SJeb oerJe kes efueS jepe kejeW kes F&-Yegieleeve kee heeefOekeej heehle nes ieee nw. ceOeheosMe, eermeie{, hebpeeye leLee nefjeeCee jepe ceW heWMeve kes Yegieleeve nsleg Deefleefje heeefOekeej heehle nes ieee nw. veF& heWMeve eespevee kes lenle mJeeJeuebyeve eespevee kee efeeevJeeve. Deehekes yeQke kee heWMeve leLee peerJeve yeercee efveefOe nsleg efeeevJeeve Spesvmeer yeQke kes he ceW eeve efkeee ieee nw. ceneje^ ceW JeJemeee kej kes F&-Yegieleeve kee keee& 1 peveJejer, 2012 mes Meg nes ieee nw. Deehekes yeQke keer mesJee MeeKee, veF& efouueer kee mJeemLe SJeb heefjJeej keueeCe ceb$eeuee kes F&-Yegieleeve nsleg vees[ue MeeKee kes he ceW efveOee&jCe efkeee ieee nw Deewj en megefJeOee ceb$eeuee kes meYeer 11 Yegieleeve SJeb uesKee keeee&ueeeW kes efueS eeuet kej oer ieF& nw. Deehekes yeQke keer veF& efouueer keer Debleje&^ere JeJemeee MeeKee kee efJeosMe eqmLele efceMeve / peieneW kes yeere efJeosMeer cegde efJehes<eCe nsleg efJeosMe ceb$eeuee kes meeLe yeQeEkeie JeJemLee kes he ceW efveefOeeeW kes efveheeve nsleg vees[ue MeeKee kes he ceW eeve efkeee ieee nw. jepemLeeve jepe kes jepe mejkeejer heWMeve YeesefieeeW kees heWMeve keer heesmeseEmeie SJeb Yegieleeve nsleg keserke=le heWMeve heesmeseEmeie keW keer mLeehevee kee keee& heefeeeOeerve nw. efjueeFyeue kee@uespe, ieeefpeeeyeeo kes meHe kes Jesleve Keeles / e$e Keeles kewveJeeme efkees iees.

kejWmeer heyebOeve mebyebOeer keee&veerefle Deeeespevee (2011-14)

Yegieleeve heCeeueer ceW megOeej kejves kes efueS ieenke keWefle veJeesvces<eer keee& kes he ceW Deehekes yeQke ves kejWmeer heyebOeve 2011-14 mebyebOeer Deheveer keee&-veerefle Deeeespevee kes Debleie&le vees kejWmeer esm Keesueves kes efueS 26 vees keWeW (veeres efoS GuuesKeevegmeej) kee efveOee&jCe efkeee nw Deewj Fme hekeej kejWmeer esmeW keer kegue mebKee 84 mes ye{kej 110 nes peeesieer. e. 1. 2. 3. 4. 5. 6. 7. 8. 9. Debeue kee veece efyenej, G[ermee SJeb PeejKeb[ Debeue hetJeea Debeue ye=no cegbyeF& Debeue iegpejele heefjeeueve ceneje^ SJeb ieesJee Debeue ceOeheosMe SJeb eermeie{ Debeue Gejer Debeue jepemLeeve Debeue oef#eCeer Debeue kegue leerve Je<eeX ceW hemleeefJele vees kejWmeer esm 3 2 0 1 2 4 1 4 2 7 26

10. GejheosMe SJeb GejeKeb[ Debeue

meleke&lee
Deehekes yeQke kes meleke&lee efJeYeeie kee en heeeme jne nw efke heefjeeueve mlej leLee efveeb$eke keeee&uee mlej hej keee&jle meHe kees efveJeejke leLee DevJes<eke Gheee kejves ceW meceke meeJeOeeveer SJeb meleke&lee yejleves kes efueS heelmeenle leLee me#ece s yeveeee peees. Fmemes keee&-o#elee ye{eves kes meeLe-meeLe F&ceeveoej meHe kes efueS megj#ee kee ceenewue leweej kejves ceW ceoo efceueleer nw. Ieesj ueehejJeener kes ceeceueeW, efpeveceW Deehekes yeQke keer efveefOeeeb yees pee mekevesJeeues peeseKece ceW he[ ieF& Deewj Ssmes ceeceues, efpeveceW JeJemeeefeke efveCe&eeW keer Jepen mes f neefve ngF, kes yeere meeJeOeeveerhetJe&ke Deblej efkeee peelee nw. heleske ceeceues keer & DeeJeefOeke efveiejeveer en megeveeqele kejves kes efueS keer peeleer nw efke peebe-he[leeue f lespeer mes meceehle nes Deewj meYeer mebyebeOeleeW kees efve<he#e heleerle nes. en megeveeqele f f kejves kee Yeer heeeme efkeee peelee nw efke peneb pejer nes, Jeneb hesveuer mecee hej leLee Gefele nes. Deehekes yeQke ves Deheves heefjeeueveeW ceW DeefveeefceleleeDeeW kes efJeefveefo ceeceueeW kee & helee ueieeves kes efueS Debeue / keee& heeefOekeeefjeeW kes meeLe mecevJee mLeeefhele kejkes jKee ngDee nw. pevelee / ieenkeeW mes eeHle efMekeeeleeW Deewj OeesKeeOe[er kes ceeceueeW SJeb otmejer DeefveeceefleleeDeeW keer peebe he[leeue lespeer mes keer peeleer nw Deewj peneb kener pejer nes, Jeneb megOeejelceke keej&JeeF& kejves kes efueS DevegJeleea keee&Jeener keer peeleer nw.

25

Jeeef<e&ke efjhees& Annual Report

2011-12

ceewpetoe heCeeefueeeW leLee heeeeeDeeW ceW KeeefceeeW / efJemebieefleeeW keer Deesj mebkesle f kejles ngS OeesKeeOe[er kes #es$eeW kee DeOeeve melele DeeOeej hej efkeee peelee nw leeefke heefjeeueveelceke heeeeeDeeW kes efveeb$eCe leLee Gmekees Deeleve kejves ceW f megOeej ueeee pee mekes. Ssmeer IeveeDeeW kes Ieefle nesves hej, meyeb heCeeefueeeW leLee heeeeeDeeW keer efJemle=le peebe-he[leeue mebyebeOele keee& efJeYeeie keer meneelee mes f f efkeS peeles nQ leeefke Deehekes yeQke kes efnleeW hej mebYeeefJele heeleketue Demej [euevesJeeues f keejkeeW leLee heemesme kee Gvcetueve efkeee pee mekes DeLeJee Gmes vetvelece efkeee pee s mekes. nceW en GuuesKe kejles ngS KegMeer nw efke Deheue 2011 mes ceee&, 2012 leke kes w oewjeve heefjeeueve meHe eje efoKeeeer ieF& peeiekelee, meeJeOeeveer leLee meleke&lee kes keejCe yesFceeve ueesieeW eje efkees iees 45 OeesKeeOe[er kes heeeme efJeHeue efkees iees Deewj Fmemes Deehekee yeQke ye[er efJeeere #eefle mes yeee.

nesuemesue yeQeEkeie
meMee keeHeexjs $e+Ce mebmke=efle leLee $e+Ce ceW yeQeEkeie Geesie kes Deewmele mes DeefOeke Je=ef efheues eej Je<eeX mes yeQke Dee@]He ye[ewoe kes efvejbleke efJeYesoke keejke jns nQ. Jemlegle: Deehekes yeQke kee nesuemesue yeQeEkeie heYeeie meYeer hekeej kes $e+Ce GlheeoeW SJeb mesJeeDeeW eLee ceereeoer $e+Ce, DeuheeJeefOe $e+Ce, ceebie $e+Ce, keee&Meerue hetbpeer megefJeOeeSb, Jeeheej efJee Glheeo, ^spejer Glheeo, hetjke $e+Ce, meecetefnke $e+Ce, mebjeveelceke $e+Ce, efJeosMeer cege / yeepe oj mJewHe, efJeosMeer cege $e+Ce, YeeJeer efkejeee heeeqhleeeW kes hess $e+Ce leLee Deewj Yeer keF& hekeej kes $e+Ce Deheves ye[s SJeb ceOece keeheexjs ieenkeeW kees Gvekeer pejleeW kes Devegmeej heoeve kej jne nw. $e+Ce Glheeo SJeb mesJeeSb ueeerueer nQ Deewj ieenke keer peesefKece heesHeeFue leLee efJeefMe DeeJeMekeleeDeeW kees Oeeve ceW jKekej Gheege he mes efvee|cele keer ieF& nQ. yesnlej Glheeo ef[ueerJejer, GlmeenHetCe& mesJee GvcegKe JeJenej, ieenkeesvcegKe eqkeesCe kes meeLe mecee mes Je lelkeeue cebpetjer heoeve kejves kes DeeOeej Hej Deehekes yeQke ves Deveske yengje^ere kebheefveeeW, Iejsuet Jeeheeefjke IejeveeW leLee hecegKe meeJe&peefveke kebheefveeeW kees nesuemesue yeQeEkeie Glheeo SJeb mesJeeSb heoeve kejkes GuuesKeveere GheueeqyOeeeb Dee|pele keer nQ. efJeYeeie ves $e+Ce heMeemeve ceW me#ece ewveueeW kes ceeOece leLee yesnlej heefleeeW kees Deheveeles ngS lespeer mes ef[ueerJejer hej Oeeve keWefle efkeee. efJeeere Je<e& 2012 kes oewjeve Fmekee Yeer heeeme efkeee ieee efke efveCe&eeW keer iegCeJeee mes mecePeewlee efkees efyevee lJeefjle efveCe&e efuees peeeW. efJeeere Je<e& 2012 kes oewjeve, Yeejleere yeQeEkeie Geesie ceW iewj Keee $e+Ce Je=ef meeceevele: Oeerceer jner. leLeeefhe, Fme eqmLeefle kes oewjeve Yeer Deehekes yeQke kes nesuemesue heYeeie ves Deheveer Heem ^ske [smke kes ceeOece mes 130 vees mebyebOe yeveeS efJeYeeie ves osMeYej ceW efJeeceeve heespeskeeW / etefveeW Jeeues #es$eeW / GeesieeW kees Je<e& kes oewjeve 60,955 kejes[ keer veF& / JeefOe&le $e+Ce megefJeOeeSb cebpetj keer. nesuemesue yeQeEkeie kes lenle keeheexjs ieenkeeW kees ye[s SJeb ceOece keeheexjs kes he ceW efveOee&efjle efkeee peelee nw. 150 kejes[ hees mes 500 kejes[ leke keer Jeee|<eke efyeeer ve& DeesJej Jeeueer kebheefveeeW kees efce[ keeheexjs Deewj 500 kejes[ hees mes DeefOeke keer Jeee|<eked efyeeer ve& DeesJej Jeeueer kebheefveeeW kees ye[s keeheexjs kes he ceW Jeieeake=le efkeee peelee nw. efce[ keeheexjs mesiecesv keer mebYeeJeveeDeeW hej Oeeve osves Deewj Gmekees mesJee heoeve kejves keer pejle kees mecePekej Deehekes yeQke ves osMeYej ceW efJeefYeVe mebYeeJe keWeW ceW efJeMes<eerke=le efce[ keeheexjs MeeKeeSb Keesueves kee cenlJehetCe& veJeesvces<eer keee& efkeee. Fve MeeKeeDeeW ceW DevegYeJeer leLee hesMeJej me#ece meHe nw. Fme mesieceW kees DeefOeke cenlJe osles ngS Deehekes yeQke ves Ske Debleje&^ere heyebOeve hejeceMe&oeeer Hece& kes ceeOece mes Fve efJeMes<eerke=le MeeKeeDeeW kes efueS Deheves meHe kee efveOee&jCe kejves nsleg megefJeOeepeveke o#elee leLee efJeMes<e%e #es$e ceW %eeve nsleg heefMe#eCe keer JeJemLee keer. Deehekes yeQke ves Ske Deewj efJeMes<eerke=le meerSHeSme (keeheexjs efJeeere mesJee) MeeKee Yeer Keesueer nw Deewj Fme hekeej meerSHeSme MeeKeeDeeW keer kegue mebKee 11 nes ieF& nw.

keejesyeej efve<heeove
efJeeere Je<e& 2012 kes oewjeve JeJemeee efJekeeme kes #es$e ceW Deehekes yeQke keer hecegKe GheueeqyOeeeW kee yeewje veeres efoee ieee nw.

mebmeeOeve mebienCe SJeb Deeefmle efJemleej

31 ceee&, 2012 kees kegue mebmeeOeveeW ceW yeQke keer peceejeefMeeeW kee DebMe 86.04% jne. kegue peceejeefMeeeb 3,05,439.48 kejes[ hees mes ye{kej 3,84,871.11 kejes[ hees nes ieF& pees efheues Je<e& mes 26.01% keer Je=ef oMee&leer nw. kece ueeieleJeeueer peceejeefMeeeW ceW cenlJehetCe& Ieke yeele yeQke peceejeefMeeeW ceW 15.71% keer Je=ef ngF& Deewj Jen 64,454.04 kejes[ hees mes ye{kej 74,579.53 kejes[ hees nes ieF&. kegue peceejeefMeeeW (Iejsuet leLee Jewefeke) ceW kece ueeieleJeeueer peceejeefMeeeW (eeuet+pecee) kee DebMe 26.90% jne nw Deewj Iejsuet peceejeefMeeeW ceW en DebMe 33.18% jne. efJeeere Je<e& 2012 kes oewjeve Deehekes yeQke kes kegue Deefiece ceW 25.67% keer Je=ef ngF& pees efke Iejsuet DeefieceeW ceW 19.28% Deewj efJeosMeer DeefieceeW ceW 43.92% keer Je=ef kes He ceW efoKeeF& oer.

efveefOeeeW keer mebjevee - Jeweqeke

efJeJejCe ceee& 2011 kees meceehle . kejes[ 3,05,439.48 2,33,323.30 72,116.18 22,307.85 ceee& 2012 kees meceehle . kejes[ 3,84,871.11 2,80,135.26 1,04,735.85 23,573.05 Je=ef
%

peceejeefMeeeb - Iejsuet - efJeosMeer GOeej

26.01 20.06 45.23 5.67

Jewefeke Deefiece
efJeJejCe Deefiece - Iejsuet - efJeosMeer ceee& 2011 kees meceehle 2,28,676.36 1,69,407.86 59,268.50 ceee& 2012 kees meceehle 2,87,377.29 2,02,075.39 85,301.90 Je=ef
%

25.67 19.28 43.92

26

Jeeef<e&ke efjhees& Annual Report

Deehekes yeQke kes nesuemesue yeQeEkeie efJeYeeie ceW me#ece "heespeske efJee heYeeie" Yeer nw. heespeske efJee heYeeie ceW efJeefYeVe #es$eeW kes hesMeJej ueesie nQ Deewj Jes Deehekes yeQke leLee otmejs yeQkeeW kes ieenkeeW kes efueS lekeveerkeer cetueebkeve SJeb JeJenee&lee (erF&Jeer) kee DeOeeve kejles nQ. efJeYeeie ceW ieenkeeW kes meecetefnke Iejsuet efJeehees<eCe DeeJeMekeleeDeeW kes efueS eEme[erkesMeve [smke Yeer nw. efJeYeeie erF&Jeer DeOeeveeW heespeskeeW keer hegvejer#ee leLee eEme[erkesMeve [erueeW kes ceeOece mes heee&hle Meguke DeeOeeefjle Deee Dee|pele kejlee nw. Deehekee yeQke meYeer mlejeW hej $e+Ce hemleeJeeW kes cetueebkeve keer iegCeJeee leLee o#e heesmeseEmeie kees keeHeer cenlJe oslee nw leeefke Deeeqmle iegCeJeee kees yeveees jKeves kes meeLe-meeLe Fmekees neefmeue kejves ceW kegMeue leLee Glmeener kece&eeefjeeW kes cenlJe kees jsKeebefkele efkeee pee mekes. Fme yeele kees Oeeve ceW jKekej Deehekes yeQke ves $e+Ce leLee Heesjskeme DeefOekeeefjeeW kes efveeefcele efJekeeme hej efvejblej peesj efoee. Deehekes yeQke ves kewcheme mes efJeMes<e%e DeefOekeeefjeeW keer Yeleea kes meeLe-meeLe hesMeJej DevegYeJeer meHe keer Yeleea Yeer efvejblej peejer jKeer.

2011-12

efJeeere Je<e& 2012 kes oewjeve ^s[me& $e+Ce kes lenle 876 kejes[ heS (18.63%) keer kegue Je=ef ope& ngF& peyeefke efJeeere Je<e& 2011 kes oewjeve en 852 kejes[ heS Leer (22.15%) Leer. efJeeere Je<e& 2012 kes oewjeve ye[ewoe cees&iespe $e+CeeW kes lenle 97 kejes[ heS (4.68%) keer kegue Je=ef ope& keer ieF& peyeefke efJeeere Je<e& 2011 kes oewjeve en 176 kejes[ heS (9.40%)Leer. efJeeere Je<e& 2012 kes oewjeve efMe#ee $e+CeeW kes lenle 150 kejes[ heS (8.72%) keer Je=ef ope& ngF& peyeefke efJeeere Je<e& 2011 kes oewjeve en 226 kejes[ heS (15.11%) Leer. ueeyees[/Dees[eryeerDees[er kes lenle 2307 kejes[ heS keer Je=ef ope& keer ieF&. ye[ewoe Jeefeiele $e+CeeW kes lenle yeeevee pecee nsleg $e+Ce keer egkeewleer kes keejCe 31 ceee& 2011 kes mlej kes cegkeeyeues 2183 kejes[ heS keer vekeejelceke Je=ef ope& oer ieF& Leer. efJeeejeOeerve Je<e& kes oewjeve DeuheeJeefOe $e+CeeW keer egveewleer kes keejCe kegue efjsue $e+CeeW kes lenle kece Je=ef ngF&.

efjsue JeJemeee
hetJe& keer Yeebefle efJeeere Je<e& 2012 kes oewjeve efjsue JeJemeee yeQke kes meceie JeJemeee ceW cenlJehetCe& Yetefcekee efveYeelee jne. Je<e& kes oewjeve efjsue yeQeEkeie kes #es$e ceW Deehekes yeQke kes efjsue keejesyeej keer efJeMes<eleeSb Fme hekeej nQ:-

efjsue $e+Ce kes lenle SveheerS

31 ceee& 2012 kees yeQke kes efjsue $e+CeeW kes Debleie&le iewj efve<heeoke DeeeqmleeeW keer jeefMe 682 kejes[ heS (1.91%) jner peyeefke en 31 efomebyej 2011 kees 662 kejes[ heS (2.13%) Deewj 30 efmelebyej 2011 kees 649 kejes[ heS Leer. 31 ceee& 2011 kees SveheerS 580 kejes[ heS (1.79%) kes mlej hej Lee.

efjsue $e+Ce kes Debleie&le Je=ef

Deehekes yeQke keer efjsue $e+Ce yener ceW heebe hecegKe Glheeo Meeefceue nQ (efpevekes veece nQ nesce ueesve, Deees ueesve, efMe#ee $e+Ce, ^s[me& ueesve Deewj cees&iespe ueesve) pees Ske meeLe efceuekej kegue efjsue $e+Ce ceW 74.0% keer efnmmesoejer efveYeeles nQ Deewj Deve GlheeoeW ves, efpevekes veece ueeyees[/Dees[eryeerDees[er nQ, Je<e& 2012 kes oewjeve kegue efjsue $e+CeeW ceW 21.00 keer efnmmesoejer efveYeeF&. Fmekes Deefleefjkele GlheeoeW pewmes ye[ewoe heme&veue ueesve Deewj efJeefJeOe GlheeoeW, pewmes [ekejeW kees $e+Ce, mejkeejer heefleYetefleeeW kes hess $e+Ce ves kegue efjsue $e+CeeW ceW ueieYeie 5.0% kee eesieoeve efkeee. 31 ceee& 2012 kees kegue yekeeee efjsue $e+Ce 35,668 kejes[ . jne, peyeefke 31 ceee& 2011 kees es 32,435 kejes[ . kes mlej hej Les. efJeeere Je<e& 2012 kes oewjeve kegue efjsue $e+CeeW kes lenle 3233 kejes[ heS (9.97%) keer Je=ef ope& keer ieF& peyeefke efJeeere Je<e& 2011 kes oewjeve en Je=ef 33.76% (8187 kejes[ heS) Leer. efJeeere Je<e& 2012 kes oewjeve Deehekes yeQke kes efjsue JeJemeee keer Je=ef, Yeejleere yeQeEkeie Geesie ceW Jeehle meceie JeJemeee #es$e heJe=efe kes Deveghe jner.

yeele yeQke peceeSb

31.3.2012 kees Deehekes yeQke keer meceie yeele peceeSb 9611 kejes[ . (15.27%) keer Je=eq kes meeLe 72,570 kejes[ heS kes mlej hej jneR peyeefke 31.3.2011 kees 62,959 kejes[ . Leer. 31.3.2010 kes mlej kes cegkeeyeues es efheues efJeeere Je<e& 2010-11 kes oewjeve 22.87% keer Je=e kes meeLe 11,717 f kejes[ heS Leer.

efjsue ceereeoer peceeSb

31 ceee& 2011 kes 95,325 kejes[ heS kes mlej kes cegkeeyeues 31 ceee& 2012 kees Deehekes yeQke keer efjsue ceereeoer peceeSb 1,18727 kejes[ heS kes mlej hej jner. Fme hekeej efheues efJelleere Je<e& kes 12,295 kejes[ heS DeLee&le 14.80% kes cegkeeyeues 23,402 kejes[ heS DeLee&le 24.55% keer Je=e ope& ngF. f & meceie efjsue peceeDeeW DeLee&le yeele peceeDeeW kes meeLe efjsue ceereeoer peceeDeeW kes lenle efJeeere Je<e& 2012 kes oewjeve 33013 kejes[ heS DeLee&le 20.85% keer kegue Je=e ope& keer ieF& peyeefke en efJeeere Je<e& 2011 ceW 24012 kejes[ heS f DeLee&le 17.88% Leer.

hecegKe efjsue GlheeoeW kes lenle Je=ef

efJelleere Je<e& 2012 kes oewjeve heebe hecegKe GlheeoeW ves kegue efjsue $e+CeeW ceW 74.0% kee eesieoeve efoee Deewj 3102 kejes[ heS (13.43%) keer kegue Je=ef ope& keer peyeefke efheues efJeeere Je<e& kes oewjeve en 4095 kejes[ heS (21.56%) Leer. nesce ueesve kes Debleie&le efJeeere Je<e& 2012 kes oewjeve 1594 kejes[ heS (12.71%) keer kegue Je=ef ope& ngF& peyeefke efheues Je<e& en 2227 kejes[ heS (21.59%) Leer. efJeeere Je<e& 2012 kes oewjeve Deees $e+Ce kes lenle 384 kejes[ heS (18.76%) keer kegue Je=ef ope& ngF& peyeefke efJeeere Je<e& 2011 kes oewjeve en Je=ef 612 kejes[ heS (42.58 %) Leer.

efJeeere Je<e& 2012 kes oewjeve efjsue yeQeEkeie ceW veJeesvces<eer keee&

vees GlHeeoeW kee MegYeejbYe ye[ewoe Hem& JesuLe hewke, pees oes GlheeoeW kee efceeCe nw efpemekee veece ye[ewoe Hem& meseEJeie yeQke Deewj ye[ewoe Hem& jsieguej ef[heeefpe nw, etefuehe Deewj ce& FvMetjWme hueeve veeceke oes yeercee GlheeoeW kes meeLe mebege he mes efoveebke 2 peveJejer 2012 kees Meg efkeee ieee. ceee& 2012 keer meceeeqhle leke Deehekes yeQke eje 53,516 hewke yeses ieS. 27

Jeeef<e&ke efjhees& Annual Report

2011-12

31 ceee& 2012 leke hegve: eueeee ieee. Fmekes DeueeJee efJepeslee MeeKeeDeeW Deewj #es$eere keeee&ueeeW kes efueS "FJeeEveie efJeLe meerSce[er" Deewj "efhekeefveke efJeLe meHe" veeceke efJeMes<e heeslmeenve eespeveeDeeW keer MegDeele keer ieF&. efjsue $e+Ce DeefYeeeve: DeeJeeme $e+CeeW Deewj keej $e+CeeW hej efJeMes<e Oeeve kes meeLe leesnejeW ceewmece keer mebYeeJeveeDeeW kes oesnve Deewj Devegketue heefjeqmLeefleeeW Jeeues Je<e& kee ueeYe G"eves keer eq mes 26 efmelebyej mes 30 veJebyej 2011 kes oewjeve Ske efjsue $e+Ce GlmeJe DeefYeeeve kee MegYeejbYe efkeee ieee. efjsue $e+Ce DeefYeeeve keer meHeuelee mes heeslmeeefnle neskej Fmes Deees $e+CeeW ceW DeejDeesDeeF& efjeeeleeW kees 0.25% mes ye{ekej 0.50% kejves kes meeLe 31 ceee& 2012 leke Deewj Deeies ye{e efoee ieee. yeele yeQke pecee DeefYeeeve Deewj efjsue $e+Ce DeefYeeeve oesveeW kes keeHeer Des heefjCeece jns. veS efmeer mesume Dee@efHeme Keesuevee: efJeeere Je<e& 2012 kes oewjeve nueveer, jeeyejsueer, Hewpeeyeeo, jeehegj, Yeesheeue, Fboewj, yeWieuet, ieeefpeeeyeeo Deewj jepekees ceW veew efmeer mesume Dee@efHeme Keesues ieS. veF& efjsue ueesve Heweqke^eeb Keesuevee: efJeeere Je<e& 2012 kes oewjeve, nueveer, osnjeotve Deewj veeefmeke ceW leerve veF& efjsue ueesve Heweqke^eeb Keesueer ieF&. efjeeeleeW kes efueS Deefleefje efJeJeskeeOeerve MeefeeeW kee heleeeespeve: efJeeere Je<e& 2012 kes oewjeve veee JeJemeee mebie=nerle kejves Deewj efjsue $e+Ce yener kee efJemleej kejves kes efueS Deehekes yeQke kes meYeer Debeue hecegKeeW kees ye[ewoe ^s[me& $e+Ce hej ueeiet yeepe oj ceW 100 yeerheerSme keer meercee leke efjeeele osves hej efJeeej kejves nsleg DeefOekeej heoeve efkeS ieS. mecetn peerJeve yeercee keJej GheueyOe kejevee: Jele&ceeve ceW DeeJeeme $e+CeeW Deewj efMe#ee $e+CeeW hej GheueyOe megefJeOee kes Deefleefje Deees $e+CeeW Deewj Jeefeiele $e+Ce GOeejkelee&DeeW kes efueS mecetn $e+Ce peerJeve yeercee keJej Devegceesefole efkeee ieee. efJeeere Je<e& 2012 kes oewjeve yeerceekelee&DeeW eje kegue 18 ce=leg oeJeeW kee efveheeve efkeee ieee. OeesKeeOe][er efveJeejCe kes efueS DeheveeF& ieF& jCeveerefle: efjsue $e+CeeW kes Debleie&le OeesKeeOe[er jeskeLeece nsleg Ske peebe meteer kes peefjS MeeKeeDeeW eje 3 veS efJeefYeVe GheeeeW kes DeueeJee meleeheve keer heefle keer Yeer MegDeele keer ieF&. DeeJeeme $e+Ce megj#ee yeercee eespevee: (vesMeveue FvMeesjWme keb.efue. kes meeLe eF&-Dehe JeJemLee) kes lenle efJeeejeOeerve Je<e& kes oewjeve yeerceekelee&DeeW eje kegue ome ogIe&vee ce=leg oeJeeW kee efveheeve efkeee ieee.

eer Sce. [er. ceuee, DeOe#e SJeb eyebOe efveosMeke eje ye[ewoe Hem& JewuLe hewke kee MegYeejbYe

efoveebke 6 ceee& 2012 kees ye[ewoe mece=ef efleceener DeeJeleea pecee SJeb ye[ewoe mece=ef ceener DeeJeleea pecee eespevee kee MegYeejbYe efkeee ieee efpevekee cegKe GsMe ke=ef<e, mJe efveeesefpele SJeb heesHesMeveue Deeefo keer meneelee kejvee nw. JeJemeee ueer[ heehle kejves Deewj efyeeer Je mesJee mebmke=efle efJekeefmele kejves kes efueS 163 ye[ewoe veJeefvecee&Ce MeeKeeDeeW ceW efyeeer heefjeeueve cee@[ue kee MegYeejbYe efkeee ieee.

Glheeo mebMeesOeve

efJeeere Je<e& 2012 kes oewjeve meYeer ces^es SJeb Menjer kesveW hej efveJeemeer YeejleereeW Deewj SveDeejDeeF&/heerDeeF&Dees kees ye[ewoe DeeJeeme $e+Ce kes lenle DeefOekelece meercee kees ceewpetoe 100 ueeKe heS mes ye{ekej 300 ueeKe heS kes hemleeJe kees Devegceesefole efkeee ieee. DeeJeeme $e+Ce KeeleeW kes meceeHetJe& meceeHeve nsleg egkeewleer heYeejeW kees 15 efomebyej 2011 mes hetCe&le: ceeHe kej efoee ieee.

JeJemeee mebyeOeer henueWW

yeele yeQke pecee DeefYeeeve: kece ueeiele pecee jeefMeeeW kes mebienCe kes efueS 1 petve 2011 mes oes ceen kes efueS yeele yeQke pecee DeefYeeeve keer MegDeele keer ieF&. ye{leer yeepe ojeW kes heefjMe ceW yeele yeQke pecee mebienCe keer egveewefleeeW kees Yeebheles ngS Fme DeefYeeeve keer DeJeefOe kees 31 Deiemle 2011 leke ye{e efoee ieee. yeele yeQke DeefYeeeve kees ieefleMeerue kejves keer eq mes yeele yeQke DeefYeeeve kees 2 peveJejer 2012 mes

Oeve mebheoe eyevOeve mesJeeSb

Deheves ieenkeesvcegKeer heeemeeW kes Ske Yeeie kes he ceW, Deehekee yeQke Je<e& 2004 mes ner Deheves SeSveDeeF& SJeb cetueJeeve ieenkeeW kes efueS Oeve mebheoe eyebOeve mesJeeSb GheueyOe kejelee jne nw. Jele&ceeve ceW Deehekee yeQke efJeefYeVe meePeeroejeW kes meeLe eF& Dehe JeJemLee kes lenle mJeemLe yeercee kees Meeefceue kejles ngS, cetegDeue Heb[ Deewj FeqkeJeer ^seE[ie peerJeve yeercee, iewj peerJeve yeercee ceW efJeefYeVe

eer Sce. [er. ceuee, DeOe#e SJeb eyebOe efveosMeke hegCes ceW Deeeesefpele "Ske Meece meer.Sce.[er kes meeLe" meceejesn ceW hegjmkeej eoeve kejles ngS

28

Jeeef<e&ke efjhees& Annual Report

Deve he#eere Glheeo GheueyOe keje jne nw. Fme #es$e ceW Deewj DeefOeke Deeies ye{les ngS Deehekes yeQke ves cetegDeue Heb[ Deewj peerJeve yeercee ceW DeieCeer Debleje&^ere yeeb[eW kes meeLe oes mebege Gece mLeeefhele efkeS nQ. ye[ewoe heeeesefveej Demes cewvespeceW keb.efue., Fueer keer heeeesefveej FveJesmceW keb. kes meeLe cetegDeue Heb[ ceW Deehekes yeQke kee mebege Gece Deewj DeebOe yeQke leLee etkes keer Sue Sb[ peer kes meeLe peerJeve yeercee ceW Ske mebege Gece, Fbef[ee Hem& ueeFHe ves Yeejleere yeepeej ceW Deheves kees meHeueleehetJe&ke mLeeefhele efkeee Deewj Deheveer mLeehevee mes ueskej Deheves keee& efve<heeove ceW efvejblej megOeej efkeee. efJeeere Je<e& 2012 Yeejleere FeqkeJeer kes efueS DeeqmLej jne Deewj Jeeheke Gleej e{eJeeW ves efveJesMekeeW keer meceie YeeJeveeDeeW kees heYeeefJele efkeee. hejer#ee keer Fme Ie[er ceW Deehekes yeQke ves Deheveer keee&veereleeeb yeoueeR Deewj yeepeej ceW DeeS f Deekeeqmceke Gleej-e{eJeeW mes ieenkeeW kees megjef#ele kejves keer eq mes SmeDeeF&heer kes ceeOece mes cetegDeue Heb[ efveJesMekeeW hej Oeeve keWefle efkeee. keee&veereleeeb f meHeue jneR Deewj Fmemes ye[er mebKee ceW ieenke ueeYeeeqvJele ngS. Deehekes yeQke ves ieenkeeW ceW DevegMeeefmele yeele/efveJesMe keer Deeole efJekeefmele keer Deewj meeLe ner Deheves JeJemeee ceW Yeer Je=e keer. efheues oes Je<eeX kes oewjeve Deehekes yeQke ves f SSmeyeerS(ShueerkesMeve mehees[ yeeF& yueeke[ DeceeGb) kes #es$e kees Jeeheke kejves x Deewj Fmes eeefvele MeeKeeDeeW leke efJemleeefjle kejves Deewj Deheves ves yeQekeie E ieenkeeW kes efueS Deeve-ueeFve megeJeOee cegnee kejeves kee heeeme efkeee. efJeeere f w Je<e& 2012 kes oewjeve Deehekes yeQke ves Gve ieenkeeW kes efueS mecetn Demeyee (ASBA) megeJeOee kee MegYeejbYe efkeee pees yeekeme& pewmes Deve ceOemLeeW kes ceeOece mes f s DeeF&heerDees/SHeheerDees/SveSHeDees DeeJesove kejvee eenles nQ. en GuuesKeveere nw efke Oeve mebheoe heyebOeve #es$e kes lenle Deehekes yeQke kes heeeme GlmeenJeOe&ke jns nQ Deewj Fmeves yeQke keer meceie yeepe Flej Deee ceW eesieoeve efoee nw.

2011-12

Yeejle ceW GYejleer SmeSceF& hej heee&hle Oeeve keseqvle kejles ngS Deehekee yeQke 150 kejes[ heS leke kes ve&DeesJej Jeeueer Deve JeeefCeeqpeke FkeeFeeW kees SmeSceF& kes mecelegue ceeveles ngS Fve hej efJeeej kejlee jne nw. SmeSceF& meskej kes efJekeeme kes efueS yeQke ves Ske efJeefMe SJeb vetleve ef[ueerJejer cee@[ue pewmes SmeSceF& ueesve Hewkejer Meg keer nw pees Jele&ceeve ceW yeQke kes 46 kesveW hej mebeeefuele nw leLee Fmes yeepeej kee meceLe&ve Yeer efceue jne nw. SmeSceF& ueesve Hewkejer, SmeSceF& $e+Ce hemleeJeeW kees mecee hej mJeerke=le kej>es nsleg heef eee kees mejue yeveeves kee Ske veJeesvces<eer cee@[ue nw. en cee@[ue kesvere heef eee ke#e mes ege nw pees $e+Ce hemleeJeeW kee efveele meceeeJeefOe ceW MeerIe cetueebkeve Deewj Fvekeer mJeerke=efleeeW kee keee& osKelee nw. MeeKeeDeeW eje pe>ejs eqkeS ieS ueer[me hej mesume erce DevegJeleea keej&JeeF& kejleer nw. Fmekeer meHeuelee mes heelmeeefnle neskej s Deehekee yeQke Deeieeceer Je<e& ceW Fme hekeej keer Deewj DeefOeke ueesve Heweqkeeeb Keesueves ^ keer eespevee yevee jne nw. yeQke keer osMe Yej ceW meYeer hecegKe JeeJemeeefeke kesveW, eLee Deeieje, Denceoeyeeo, Fueeneyeeo, yeWieuet, yejsueer, ye[ewoe, YeerueJee[e, YegJevesej, yeuemee[, Yee, eb[erie{, esVeF&, keesecyeetj leLee osnjeotve, efouueer ceW oes, Svee&keguece, ieebOeerOeece, ieesjKehegj, nwojeyeeo, nueveer, Fvoewj, peehegj, peceMesohegj, peeceveiej, peesOehegj, keevehegj, keesunehegj, keesuekeelee, ueKeveT, uegeOeeevee, cegyeF& ceW 3, cesj", cesnmeeCee, veeiehegj, veeefmeke, hegCes, hevee, f b jepekees, jeehegj, metjle, Meenpenebhegj, JeejeCemeer Deewj efJeMeeKeehevece Hej SmeSceF& ueesve Heweqkeeeb nw. Fve SmeSceF& ueesve HeweqkeeeW ves iele Je<e& heS ^ b ^ 14,530/- kejes[ keer mJeerke=efle keer leguevee ceW efJeeere Je<e& 2012 ceW kegue 18,619/- kejes[ heS keer $e+Ce mJeerke=efle heoeve keer nw.

JeJemeee ceW Je=ef

31 ceee& 2012 kees SceSmeSceF& #es$e kes Debleie&le kegue yekeeee jeefMe 34,512 kejes[ heS jner. iele leerve Je<eeX ceW SceSmeSceF& #es$e kes lenle $e+CeeW ceW ye{esllejerr efvecveefueefKele leeefuekee ceW oMee&F& ieF& nw. 2009-10 43.98% 2010-11 29.63% 2011-12 26.11% efJeeere Je<e& 2010 kes oewjeve SceSmeSceF& $e+Ce kes lenle Dehes#eeke=le DeefOeke Je=ef ope& keer ieF& keeeWefke efmelebyej 2009 ceW Yeejleere efjpeJe& yeQke eje peejer efoMee-efveoxMeeW kes DevegmejCe ceW Fme Je<e& Kegoje Jeeheej kes efueS mJeerke=le ` 20.00 ueeKe leke kes DeefieceeW kees henueer yeej met#ce SJeb ueIeg Gece #es$eeW kes Debleie&le Jeieeake=le efkeee ieee.

Je<e&

Je=ef (% Je<e&-oj-Je<e&)

SceSmeSceF& JeJemeee
ceeFees, ueIeg Deewj ceOece Geesie (SceSmeSceF&) Yeejleere DeLe&JeJemLee kee cenlJehetCe& Ieke nw. en JeJemeee Yeejle kes efJeefvecee&Ce SJeb mesJee #es$e ceW kegue Deeweesefieke Glheeove kee 40.0%, Deeweesefieke FkeeFeeW kee 95.0% leLee kegue jespeieej ceW 35.0% kee eesieoeve oslee nw. SmeSceF& #es$e ceW mesJee #es$e - efJeMes<ekej DeeF&er mebyebOeer mesJeeSb, mJeeiele melkeej mebyebOeer mesJeeSb, hee&ve, ketefjej mesJeeSb, heefjJenve Deeefo kee eesieoeve keeHeer cenlJehetCe& nw.

efJeeere Je<e& 2012 keer hecegKe GheueeqyOeeeb

ye=nle cegbyeF& Debele eje Deeeesefpele Sme Sce F& eenke meccesueve kees mebyeesefOele kejles ngS keee&keejer efveosMeke eer Sve. Sme. eerveeLe

Je<e& 2010-11 ceW meW^ue peesve ceW HeerSceF&peerHeer eespevee kes Glke= keee& efve<Heeove kes efueS eer JeerjYe eEmen, kesvere SceSmeSceF& ceb$eer, Yeejle mejkeej mes Hegjmkeej eeHle kejles ngS eer Deej. kes. ye#eer, keee&keejer efveosMeke

29

Jeeef<e&ke efjhees& Annual Report

2011-12

iele Je<e& ceW ` 27,365 kejes[ kes Sme Sce F& $e+Ce mJeerke=le efkeS ieS Les efpemeceW (26.11%) keer oj mes ` 7,147 kejes[ keer Je=ef ngF& Deewj en Deebke[e ceee& 2012 leke ` 34,512 kejes[ hengbe ieee. efJeeere Je<e& 2012 ceW Sme Sce F& #es$e kees mJeerke=le ` 28,047 kejes[ keer kegue Deefiece jeefMe ceW met#ce GeceeW kees mJeerke=le ` 15,455 kejes[ keer $e+Ce jeefMe, 55.10% jner nw pees Yeejleere efjpeJe& yeQke eje efveOee&efjle DeefveJeee& ue#e kes Deveghe nw. Sme Sce F& DeefieceeW ves 31 ceee& 2012 leke Deehekes yeQke kes mekeue Iejsuet DeefieceeW ceW 16.8% kee eesieoeve efkeee nw. ceee& 2012 keer meceeeqhle Hej met#ce SJeb ueIeg GeceeW kees Deefiece kes mebyebOe ceW ` 27000 kejes[ kes efveOee&efjle ue#e keer leguevee ceW en mlej ` 28,047 kejes[ jne. efJeeere Je<e& 2012 keer meceeeqhle Hej Deehekes yeQke ves 10 veF& Sme Sce F& ueesve Heweqke^eeb leLee 08 veF& SmeSceF& efJeMes<eerke=le MeeKeeSb KeesueeR. Deehekes yeQke ves Deheves SceSmeSceF& JeJemeee kees ieefle osves kes efueS efJeeere Je<e& 2012 kes oewjeve ye[ewoe ewveue Heeevesevmeie pewmes Ske veS Glheeo kees heeeue DeeOeej Hej MegYeejbYe efkeee nw. Deehekes yeQke ves ueIeg SJeb met#ce GeceeW kes efueS ye[ewoe Geceer hegjmkeej kee MegYeejbYe efkeee nw.

8. Deehekes yeQke ves heefMe#eCe kesveW Deewj meHe kee@uespe kes ceeOece mes yeene heefMe#eCe leLee efJeMes<e hee"eeceeW kes peefjS SmeSceF& ueesve Heweqke^eeW ceW keee&jle heesmeseEmeie/ceekexeEie DeefOekeeefjeeW kees o#e yeveeves SJeb %eeve mebJeOe&ve kes efueS ueieeleej keee&ece Deeeesefpele efkeS. 9. Deehekes yeQke ves meYeer kees DeJeiele kejeves leLee meJeexece SmeSceF& ueesve Hewke^er kees ceener/Jeee|<eke DeeOeej hej mecceeefvele/hegjmke=le kejves kes GodosMe mes SmeSceF& ueesve Heweqke^eeW kes keee&efve<heeove keer ceeefmeke DeeOeej hej jQeEkeie heoeve kejves keer MegDeele keer. 10. SceSmeSceF& GOeejkelee&DeeW kes DeeJesoveeW kes mebienCe nsleg Deehekes yeQke ves SveSmeDeeF&meer kes meeLe mecePeewlee %eeheve hej nmlee#ej efkeS.

Je<e& 2012 kes oewjeve SceSmeSceF& efJeehees<eCe mebyebOeer HenueW

1. Deehekes yeQke ves efJeeere Je<e& 2012 kes oewjeve mLeeveere ieenkeeW keer DeeJeMekelee kees Oeeve ceW jKeles ngS heebe ieenke keseqvle SJeb #es$e efJeefMe< Glheeo DeejbYe efkeS nQ, peyeefke efJeeceeve 10 ieenke keseqvle SJeb #es$e efJeefMe< GlHeeoeW kees veJeerke=le efkeee. 2. Deehekes yeQke ves nwojeyeeo, Denceoeyeeo, peehegj ceW SDeeF&SceS kes meneesie mes GeefceeeW kes efueS ''cewvespeceW eqmkeume t meesme& HeesFveWeEmeie SC[ cewvespeceW Dee@He skevee@uee@peer yeeF SmeSceF&'' hej keee&MeeueeSb Deeeesefpele keeR. 3. Deehekes yeQke ves hees^wke (SmeSceF& esef[ hemleeJeeW kes efueS Ske F&^weEkeie efmemce) keer MegDeele keer nw leeefke ve&DejeGb[ mecee hej Gefele efveeb$eCe jKee pee mekes. 4. SmeSceF& DeefieceeW kees ye{eJee osves kes efueS Deehekes yeQke ves efoveebke 01 peveJejer 2012 mes 31 ceee& 2012 leke SmeSceF& leewnej ceveeee. Fme DeJeefOe kes oewjeve mJeerke=le $e+CeeW kes efueS yeepe oj leLee mesJee heYeejeW ceW keg t keer Yeer Iees<eCee keer ieF&. 5. Deehekes yeQke ves meerpeererSmeSceF& eje met#ce SJeb ueIeg GeceeW kees yeQke $e+Ce leLee esef[ ieebjer keer Yetefcekee hej Deeeesefpele keee&MeeueeDeeW ceW Yeeie efueee. 6. Deehekes yeQke ves efJeMes<e DeefYeeeve kes ceeOece mes meerpeererSmeSceF& kes lenle keesuewjue Heer $e+Ce hej peesj efoee. 7. mebJee|Oele ee@me meseEueie kes ceeOece mes meceie ieenke mebyebOe keer eqmLeefle neefmeue kejves kes efueS efJeefYeVe mLeeveeW hej Deveske yew"keW Deeeesefpele keer ieF leLee je^ere Deewj jepe mlej hej efJeefYeVe Jeeheej mebie"veeW kees mebueive efkeee ieee.

eer Sce. [er. ceuee, DeOe#e SJeb eyebOe efveosMeke eje Sme Sce F& yegkeues kee efJeceeseve. meeLe ceW nQ eer Sve. Sme. eerveeLe, keee&keejer efveosMeke SJeb eer pes. jcesMe, ceneeyebOeke (SmeSceF& SJeb Oeve mebHeoe eyebOeve mesJeeSB).

11. Deehekes yeQke ves Deheves SmeSceF& GlheeoeW leLee meerpeererSceSmeF& eespevee keer peevekeejer oskej GeefceeeW keer meneelee kejves nsleg Ske heeeesefieke ceeie&oe|Mekee leweej keer. 12. SmeSceF& KeeleeW keer jseEie kes efueS Deehekes yeQke ves eej esef[ jseEie SpeWefmeeeW kes meeLe mecePeewlee kejej hej nmlee#ej efkeS nQ.

ieeceerCe SJeb ke=ef<e yeQefkebie

Deehe peeveles ner nQ efke Deehekee yeQke heeLeefcekelee heehle #es$e SJeb ke=ef<e $e+CeeW kes #es$e ceW ncesMee DeieCeer jne nw. yeQke ves Deheves 1,270 ieeceerCe MeeKeeDeeW leLee 1,045 DeOe&Menjer MeeKeeDeeW kes Jeeheke vesJeke& kes ceeOece mes ieeceerCe yeepeej keer efJemle=le mebYeeJeveeDeeW kee efvejblej oesnve kejlee jne nw. Deehekes yeQke ves efJeeere Je<e& 2012 kes oewjeve Yeer ieeceerCe SJeb DeOe&Menjer #es$eeW ceW 314 veF& MeeKeeSb Keesueer nQ. Deehekes yeQke kees Gej heosMe SJeb jepemLeeve jepeeW ceW jepe mlejere yeQkeme& meefceefle (SmeSueyeermeer) kes mebeespeke nesves kee ieewjJe heehle nw. Deehekee yeQke iegpejele (12), jepemLeeve (12), Gej heosMe (15), Gejebeue (2), ceOe heosMe (2), SJeb efyenej (2) jepeeW ceW 45 efpeueeW ceW DeieCeer yeQke keer Yetefcekee efveYee jne nw. Deehekes yeQke ves efJeefJeOe jepeeW ceW 1,300 MeeKeeDeeW kes vesJeke& Deewj ceee& 2012 kes Deble ceW .21,700 kejes[ kes kegue JeJemeee meefnle heebe #es$eere ieeceerCe yeQkeeW (DeejDeejyeer) kees heeeesefpele efkeee nw.

30

Jeeef<e&ke efjhees& Annual Report

2011-12

Je<e& 2012 ceW heeLeefcekelee heehle #es$e $e+CeeW ceW keee&efve<heeove

yeQke kes heeLeefcekelee heehle Deefiece ceee& 2011 kes Deble ceW . 57,364 kejes[ mes ye{ kej ceee& 2012 kes Deble ceW . 68,527 kejes[ nes ieS pees meceeeesefpele Meg yeQke $e+Ce (SSveyeermeer) kee 43.37% nw, peyeefke DeefveJeee& ue#e 40.00% nw. ke=ef<e Deefiece: Deehekes yeQke kes hele#e ke=ef<e Deefiece Je<e& kes oewjeve .4,266 kejes[ keer mecee Je=ef SJeb iele Je<e& keer leguevee ceW 24.86% keer ye{le kes meeLe .21,423 kejes[ nes ieS. Deehekes yeQke kes kegue ke=ef<e DeefieceeW ceW ieleJe<e& keer leguevee ceW 18.38% keer Je=ef ngeer Deewj es ceee& 2012 kes Deble ceW .29,036 kejes[ nes ieS. Deehekes yeQke kes hele#e ke=ef<e $e+Ce ceee& 2012 kes Deble ceW meceeeesefpele Meg yeQke $e+CeeW (SSveyeermeer) kee 13.56% jns, peyeefke DeefveJeee& ue#e 13.50% kee nw. Flevee ner veneR, kegue ke=ef<e Deefiece Yeer 18.00% kes DeefveJeee& ue#e keer leguevee ceW SSveyeermeer kee 18.06% jns. Deehekes yeQke ves ke=<ekeeW kees $e+Ce heoeve kejves nsleg Deheves ke=ef<e $e+Ce Glheeo ye[ewoe efkemeeve esef[ kee[& kes lenled efJeeere Je<e& 2012 kes oewjeve 3,09,685 esef[ kee[& peejer efkeS. efJeeere Je<e& 2012 kes oewjeve Deehekes yeQke ves 3,73,283 vees efkemeeveeW kees $e+Ce heoeve efkeS. Deheves ceeFees efJeehees<eCe kes veJeesvces<eer heeemeeW kes Ske Yeeie kes he ceW Deehekes yeQke ves 19,455 mJeeb meneelee mecetneW kees efJeeere Je<e& 2012 kes oewjeve . 214 kejes[ keer jeefMe heoeve keer, efpemekes HeuemJehe mJeeb meneelee mecetn $e+Ce menyelee keer kegue mebKee 1,54,397 SJeb jeefMe . 1,171 kejes[ nes ieeer.

GsMe ke=ef<e $e+CeeW kees ye{evee nw. Fve MeeKeeDeeW ves ceee& 2012 kes Deble leke kegue ke=ef<e $e+CeeW ceW 33% kee eesieoeve efkeee nw. 4. jeFme efceue, keesu[ mesjspe, kee@ve efieeEveie etefve, Heesu^er FkeeFeeW Fleeefo pewmes GeesieeW kes mebkesvCe Jeeues #es$eesb nsleg DeeHekes yeQke ves #es$e efJeefMe eespeveeSb yeveeF& nwb, pees efke mLeeveere DeeJeMekeleeDeeW kes Devegketue nQ. yeepe oj eYeej Fleeefo kes mebyebOe ceW Fve eespeveeDeeW kes lenle efJeMes<e t eoeve keer ieF& leeefke DeefOekelece JeJemeee eeHle efkeee pee mekes. ye[ewoe ieeceerCe hejeceMe& kesv (yeerpeerheerkes) Deehekes yeQke kes veJeesvces<eer heeemeeW ceW mes Ske nw efpemekes ceeOece mes yeQke ieeceerCe mecegoee kees $e+Ce kes mebyebOe ceW meueen, efJeeere efMe#ee leLee Deve mesJeeSb pewmes efke ke=ef<e GlheeoeW keer Jew%eeefveke {bie mes Kesleer Fleeefo keerceleeW kes yeejs ceW peevekeejer heoeve kejlee nw. yeQke 31 ceee& 2012 leke 52 ye[ewoe ieeceerCe hejeceMe& kesv mLeeefhele kej egkee nw. Fmekes Deefleefje efJeeere Je<e& kes oewjeve Deefleefjkele 10 ye[ewoe mJejespeieej efJekeeme mebmLeeve, ye[ewoe Deej-meser kesv Keesues ieS. Fmekes meeLe ner ye[ewoe mJejespeieej efJekeeme mebmLeeveeW keer mebKee ye{ kej 46 nes ieeer nw. Fme hekeej Deye Deehekes yeQke kes heleske DeieCeer efpeues ceW Yeejle mejkeej kes efoMeeefveoxMeeW kes Devegmeej Deej-meser nw. FveceW mes Depecesj ceW Keesuee ieee ye[ewoe mJejespeieej efJekeeme mebmLeeve hetCe&le: ceefnuee GeefceeeW kes efueS nw. yeerSmeJeerSme cetuele: Ssmes mebmLeeve nwb efpevekee heeespeve mJejespeieej Gece Meg kejves kes efueS egJeeDeeW kees heefMeef#ele kejvee Deewj Dehesef#ele keewMeue kes mebyebOe ceW %eeve heoeve kejvee nw. Je<e& 2012 kes oewjeve ueieYeie 42,786 egJee ueeYeee|LeeeW kees heefMeef#ele efkeee ieee. FveceW mes 25,791 egJeeDeeW ves mJe:jespeieej Gece mLeeefhele kej efuees nQ. en GuuesKeveere nw efke Fve kesveW eje heefMeef#ele efkeS ieS kegue 1,22,228 ueeYeee|LeeeW ceW mes Deye leke 75,050 ueeYeee|LeeeW ves Deheves mJejespeieej Gece mLeeefhele kej efueS nQ.

efJeeere mee#ejlee SJeb $e+Ce hejeceMe& kesv (SHeSuemeermeer) - meejLeer

Yeejleere efj]peJe& yeQke kes efoMeeefveoxMeeW kes DeeOeej hej yeQke ves 39 SHeSuemeermeer efpevnW 'meejLeer' veece efoee ieee nw, pejlecebo ueesieeW kees efJeeere mee#ejlee leLee $e+Ce hejeceMe& megefJeOeeSb heoeve kejves kes efueS mLeeefhele efkeS leeefke Jes yeQeEkeie heCeeueer mes yeQeEkeie megefJeOeeDeeW kee ueeYe G"e mekesb Deewj meeLe ner $e+Ce kes yeesPe leues efJeeere mebke ceW petPeles ueesieeW kees hejeceMe& efoee pee mekes. Deehekes yeQke ves Deheves yeerSmeJeerSme ^m kes lenled Fve kesveW kees Keesuee nw SJeb FveceW mebyebefOele ueesieeW kees efve:Meguke hejeceMe& mesJeeSb oer pee jner nQ. Deehekes yeQke ves Je<e& 2012 kes oewjeve 21 vees SHeSuemeermeer Keesues efpevnW efceueekej ceee& 2012 kes Deble leke SHeSuemeermeer keer kegue mebKee ye{ kej 39 nes ieeer nw. Deehekee yeQke eLeemecee Deheves DeieCeer efpeueeW ceW SHeSuemeermeer Keesuesiee.

Depecesj jepemLeeve ceW ye[ewoe efkemeeve esef[ kee[& kee efJelejCe - meceejesn ceW eer Se. Deej. Keeve, GHe ieJeve&j, Yeejleere efj]peJe& yeQke SJeb eer Sve. Sme. eerveeLe, keee&keejer efveosMeke GHeeqmLele Les

JeJemeee Deewj meeceeefpeke henueW

Deehekes yeQke ves efJeeere Je<e& 2012 kes oewjeve ieeceerCe SJeb ke=ef<e $e+CeeW nsleg GheueyOe DeJemejeW kee ueeYe G"eves kes heeespeve mes Deveske veJeesvces<eer henueeW keer MegDeele keer. FveceW mes keg kee GuuesKe veeres efkeee ieee nw : 1. ke=ef<e DeefieceeW kees ye{eves kes efueS yeQke ves efJeMes<e DeefYeeeve DeLee&le Hemeueer $e+CeeW kes efueS KejerHe SJeb jefye DeefYeeeve eueees, efpeveceW eceMe: 3,676 kejes[ . leLee 2,013 kejes[ . keer jeefMe mebefJeleefjle keer ieeer. efveJesMe esef[ kes efueS Ske Deve DeefYeeeve Yeer eueeee ieee efpemekes lenled 1,178 kejes[ . keer jeefMe mebefJeleefjle keer ieeer. 2. Deehekes yeQke ves 5,944 ieece mlejere $e+Ce efMeefJej Deeeesefpele efkees Deewj efJeeere Je<e& 2012 kes oewjeve 2,84,062 GOeejkelee&DeeW kees .3,169 kejes[ keer jeefMe mebefJeleefjle keer. 3. yeQke ves hetjs osMe ceW 450 Lem MeeKeeDeeW kee eeve efkeee nw, efpemekee

JeJemeee megueYekelee& cee@[ue

en cee@[ue efJeeere meceeJesMeve keer heefeeeDeeW kees lespe kejves Deewj yeQke kes ke=ef<e $e+Ce ceW ye{esejer kes efueS hetjs osMe ceW efeeeeqvJele efkeee ieee nw. JeJemeee megueYekelee&, Deehekes yeQke kes efueS $e+Ce DeeJesovehe$e kewveJeeme kejWies Deewj Fmekes efueS yeQke GvnW cesnveleeves kee Yegieleeve kejsiee. mesJee efveJe=e yeQkejeW leLee mejkeejer kece&eeefjeeW, SvepeerDees, ke=<eke-keueye leLee mJeeb meneelee mecetneW mes peg[s JeefeeeW kees SpesCeW kes he ceW ueieeee peelee nw leeefke ieeceerCe leLee DeOe&Menjer #es$eeW ceW yeQke keer hengbe ye{ mekes.

ceeFees ueesve Hewkejer

Deehekes yeQke ves Gej heosMe ceW jeeyejsueer leLee megueleevehegj ceW ceeFees ueesve

31

Jeeef<e&ke efjhees& Annual Report

2011-12

Hewkejer Keesueer nw. ceeFees HeeF&vesvme ueesve Hewkejer kes heeme ceesyeeFue Jewve nw efpemeceW mJeeb meneelee mecetn efJeehees<eCe mebyebOeer mecemle msMevejer, omleeJespe SJeb Deve megefJeOeeSb GheueyOe nQ. FmeceW Ssmes DeefOekeejer nesles nQ, pees mJeeb meneelee mecetneW kees eLeemLeeve leLee Gvekes heeme peekej GvnW 25,000 . leke kes $e+Ce mJeerke=le SJeb efJeleefjle kejves kes efueS DeefOeke=le nQ.

mesJee Deehete|lekelee&
Deehekes yeQke ves yeermeer cee@[ue kes efueS Sb[ t Sb[ meesuetMeve kes efueS mesJee Deehete|lekelee& kes he ceW cesmeme& ermeerSme SJeb cesmeme& SemeerSue kee eeve efkeee nw. Fve mesJee Deehete|lekeleeDeeW kees mesJee #es$e Deeyebefle kej efoS ieS nQ. SmeSueyeermeer eje Deehekes yeQke kees Deeyebefle 2864 ieebJe ceW mes ermeerSme kees 1979 ieebJe Deewj SemeerSue kees 85 ieebJe Deeyebefle efkeS ieS nQ.

yeQke eje eeeesefpele #es$eere ieeceerCe yeQkeeW kee keee&efve<heeove

yeQke ves efvecveefueefKele 5 #es$eere ieeceerCe yeQke heeeesefpele efkeS nbw: ye[ewoe Gej heosMe ieeceerCe yeQke, heOeeve keeee&uee, jeeyejsueer ye[ewoe jepemLeeve ieeceerCe yeQke, heOeeve keeee&uee, Depecesj ye[ewoe iegpejele ieeceerCe yeQke, heOeeve keeee&uee, Yee vewveerleeue Deuecees[e #es$eere ieeceerCe yeQke, heOeeve keeee&uee, nueveer

PeeyegDee-Oeej #es$eere ieeceerCe yeQke, heOeeve keeee&uee, PeeyegDee. Fve heebeeW #es$eere ieeceerCe yeQkeeW kee kegue JeJemeee 15.37% keer Je=ef kes meeLe ceee& 2011 kes Deble kes 18,803 kejes[ . mes ye{ kej ceee& 2012 kes Deble ceW 21,693 kejes[ . nes ieee. Fve heebeeW #es$eere ieeceerCe yeQkeeW ves Je<e& 2012 kes oewjeve 120 kejes[ . kee Meg ueeYe Dee|pele efkeee peyeefke Je<e& 2011 kes oewjeve 117 kejes[ . kee Meg ueeYe Dee|pele efkeee Lee. Fve heebeeW #es$eere ieeceerCe yeQkeeW keer meceie Meg ceeefueele ceee& 2011 kes Deble ceW 730 kejes[ . mes ye{ kej ceee& 2012 kes Deble ceW 883 kejes[ . nes ieeer Deewj Deejef#ele efveefOeeeb leLee DeefOeMes<e ceee& 2011 kes Deble kes 453 kejes[ . mes ye{ kej ceee& 2012 kes Deble ceW 566 kejes[ . nes ieS.

heeweesefiekeer SJeb [se megj#ee SHeDeeF& [se SJeb mebJeJenejeW kees SHeDeeF& meJe&j / mesJee Deehete|lekelee&DeeW kes ies-Jes kes ceeOece mes Deehekes yeQke kes meeryeerSme (keesj yeQeEkeie meesuetMeve) ceW Skeerke=le efkeee peelee nw. SHeDeeF& meJe&j Deehekes yeQke kes [se meWj ceW jKee ieee nw, efpeme leke Jesv[j kees kesJeue jKejKeeJe kes heeespeve mes ShueerkesMeve meeHeJesej leke meerefcele hengbe ner nesieer. [se Deehekes yeQke kes efveeb$eCe kes Debleie&le nesiee. Fme hekeej [se keer megj#ee keer heee&hle meeJeOeeveer jKeer ieeer nw.
meeryeerSme ceW KeeleeW kees Deheuees[ kejves leLee eEueke MeeKeeDeeW eje kesJeeemeer meleeheve kes yeeo ieenke kees mcee& kee[& peejer efkeS peeles nQ.

JeJemeee heefleefveefOe (yeermeer) mesJee Deehete|lekelee&DeeW ves jepe / Debeue mlej hej keeheexjs yeermeer efveege efkeS nQ. efveosMeke ceC[ue eje Devegceesefole yeermeer eeve hee@efuemeer kee DevegmejCe kejles ngS Deehekes yeQke keer eEueke MeeKeeDeeW kes hejeceMe& mes Heeru[ mlej hej JeJemeee SpeWCeW kee eeve efkeee peelee nw.
peye yeermeer keer efveegefe keer peeleer nw, GvnW mesJee Deehete|lekelee& eje lekeveerkeer heefMe#eCe GheueyOe kejeee peelee nw. Deehekes yeQke kes Deejmeser, heefMe#eCe kesv SJeb ye[ewoe ieeceerCe hejeceMe& kesv (yeerpeerheerkes) yeQeEkeie Glheeo leLee ieenke mesJee mebyebOeer heefMe#eCe GheueyOe keje jns nQ. yeermeer kees Yeer ceevelee heehle heefMe#eCe heefleeveeW kes ceeOece mes DeeF&DeeF&yeerSHe (Yeejleere yeQeEkeie SJeb efJeeere mebmLeeve, cegbyeF&) kes yeermeer heceeCehe$e keee&ece ceW Meeefceue nesves kes efueS heeslmeeefnle efkeee peelee nw. Deehekes yeQke kes meYeer yeerSmeJeerSme kesveW kees DeeF&DeeF&yeerSHe eje Fme heeespeve mes ceevelee oer ieeer nw.

efJelleere meceeJesMeve kes efueS yeQke kes eeeme

ue#eiele ieebJe SJeb DeheveeS ieS cee@[ue peveJejer 2010 ceW Yeejleere efj]peJe& yeQke mes heehle cetue he$e kes Devegmeej Deehekes yeQke ves Je<e& 2010-11 mes 2013-14 leke keer leerve Je<eeX keer DeJeefOe nsleg efJeeere meceeJesMeve kes Debleie&le 20,000 ieebJe kees keJej kejves keer efJeeere meceeJesMeve (SHe DeeF&) eespevee leweej keer.
neueebefke, efJee ceb$eer ves efJeeere Je<e& 11 kes mebIe kes yepe kes Deheves JeeJe ceW 2,000 mes DeefOeke peve-mebKee Jeeues ieebJeeW kees 2012 leke efJeeere meceeJesMeve kes Debleie&le keJej kejves hej peesj efoee. leovegmeej, ceee& 2012 leke cetueYetle yeQeEkeie megefJeOeeDeeW kes heeJeOeeveeW kes efueS SmeSueyeermeer kes ceeOece mes Deehekes yeQke kees 2864 ieebJe Deeyebefle efkeS ieS. Ghejese ceW mes efJeeere Je<e& 11 ceW 12,000 ieebJeeW kees Deewj Mes<e kees efJeeere Je<e& 2012 ceW keJej kejves kee ue#e efveOee&efjle efkeee ieee Lee. Deehekes yeQke ves Deeyebefle ieebJeeW kees keJej kejves kes efueS DeeF&meerer DeeOeeefjle JeJemeee heefleefveefOe (yeermeer) cee@[ue SJeb ceesyeeFue yeQeEkeie Jewve cee@[ue DeheveeS nQ. peneb keneR JeJenee& nes, veeer MeeKeeSb Yeer Keesueer pee jner nQ.

efJeeere meceeJesMeve kes yeejs ceW Deehekes yeQke kes meHe kee heefMe#eCe efJeeere Je<e& 2012 kes oewjeve Deehekes yeQke kes heefMe#eCe kesveW kes ceeOece mes efJeeere meceeJesMeve mes mecye ueieYeie 1,079 MeeKee heyebOekeeW kees heefMe#eCe efoee ieee. Deehekes yeQke ves Deheves DeefOekeeefjeeW kes efueS efJeeere meceeJesMeve hej efJeMes<e heefMe#eCe keee&ece leweej kejves SJeb Deeeesefpele kejves nsleg je^ere ieeceerCe efJekeeme mebmLeeve (SveDeeF&Deej[er) nwojeyeeo kes meeLe eF-Dehe JeJemLee keer nw.
Deehekes yeQke ves meHe kees efMeef#e le kejves nsleg Deheves Fv^eves hej SHeDeeF& F&-uee\veie cee[detue Yeer heejbYe efkees nQ.

efJeeere meceeJesMeve kes Debleie&le Devegheeueve kee cee@veereEjie Deehekes yeQke kes heeme efJeeere meceeJesMeve kes Devegheeueve SJeb cee@veereEjie kes efueS Ske megmhe mebjevee nw.
yeermeer kes heYeeJeer hee&Jes#eCe keer eq mes heleske 10-15 yeermeer SpesCeW

32

Jeeef<e&ke efjhees& Annual Report

kes mecetneW kes efueS yeermeer hee&Jes#ekeeW kes he ceW mesJeeefveJe=e yeQke DeefOekeeefjeeW kees efveege efkeee ieee nw. Deehekes yeQke kes DeOe#e SJeb heyebOe efveosMeke, keee&keejer efveosMeke SJeb keeheexjs keeee&uee kes ceneheyebOeke efJeefJeOe jepeeW ceW ieebJe kes oewjs kej jns nQ. meeLe ner, meYeer #es$eere hecegKe SJeb Debeue hecegKe Yeer Deheves-Deheves #es$e/ Debeue kes ieebJe kee oewje kejles nQ SJeb efveeefcele he mes ieefleefJeefOeeeW kee ceeveereEjie kejles nQ. Deehekes yeQke kee efveosMeke ceC[ue Yeer efJee ceb$eeuee, Yeejle mejkeej eje metefele efkeS ieS efJeefJeOe Hewjeceerj hej heefle ceen Deehekes yeQke ceW efJeeere meceeJesMeve kes Devegheeueve keer meceer#ee kejlee nw.

2011-12

keee&efve<heeove

Deehekes yeQke ves efJeeere meceeJesMeve kes Debleie&le Deeyebefle efkeS ieS 100 heefleMele ieebJeeW kees keJej kejves kee keee& Debeflece leejerKe ceee& 2012 kes Deble leke mes keeHeer mecee hetJe& hetje kej efueee. Fve ieebJeeW ceW 7.10 ueeKe kes ue#e keer leguevee ceW 7.61 ueeKe efJeeere meceeJesMeve Keeles Keesues ieS nw.

ueIeg yeQeEkeie mesJee MeeKee (etSmeyeer)

heeweesefiekeer DeeOeeefjle yeermeer cee@[ue Ske veeer DeJeOeejCee nw SJeb Fme cee@[ue kes ceeOece mes efJeeere meceeJesMeve kes Devegheeueve ceW Deehekes yeQke kes mece#e efJeefYeVe cegodos meeceves DeeS. efJee ceb$eeuee, Yeejle mejkeej leLee Yeejleere efj]peJe& yeQke efJeeere meceeJesMeve kees Deesj DeefOeke heYeeJeer yeveeves kes efueS mecee-mecee hej efJeefYeVe efoMee efveoxMe peejer kej jns Les. efJee ceb$eeuee eje efJeeere meceeJesMeve hej Deetyej 2011 ceW peejer keer ieF& keee&-eespevee SJeb efoMeeefveoxMeeW ceW Ssmee Ske megPeeJe efoee ieee Lee efke yeQeEkeie megefJeOeeDeeW mes Jebefele efpeueeW ceW ye[er peieneW ceW efyeke Sb[ ceese&j MeeKeeSb Keesueer peeSb. eeefhe Ssmes ieebJe ceW efyeke Sb[ ceese&j MeeKeeSb Keesueves keer JeJenee&lee kees Oeeve ceW jKeles ngS GvneWves efJeeere meceeJesMeve kes efueS Deeyebefle efkeS ieS meYeer ieebJe ceW ess m^keej Jeeueer ueIeg yeQeEkeie mesJee MeeKeeSb Keesueves kes efJe<ee ceW efoMeeefveoxMe peejer efkeS.

heeej

efJeeere meceeJesMeve kes efJeefYeVe ejCeeW ceW Deehekes yeQke kes DebeueeW/#es$eeW/ MeeKeeDeeW eje efJeMes<e he mes leweej kejJeees iees yewvejeW/heesmjeW/heeeX kee Gheeesie efkeee pee jne nw. heex/heesmj #es$eere Yee<eeDeeW ceW leweej kejJeeS ieS nQ SJeb ieebJe ceW yeebs iees nQ. heeej meeceieer kes Gheeesie ves ueesieeW kees SHeDeeF& keer DeJeOeejCee keer Deeleve peevekeejer GheueyOe kejeves ceW meneelee keer nw leLee Jes SHeDeeF& veeceebkeve keer leejerKe, mLeeve Deeefo kes yeejs ceW Yeer peevekeejer jKeles nQ. Deehekes yeQke kes mJeeefYeceeve ueesiees kee ieebJe kes meeFveyees[&, yeermeer kes heneevehe$e, er Me&, kewhe ceW Gheeesie efkeee pee jne nw.

efJeeere mee#ejlee mebyebOeer heeeme

Deehekes yeQke ves Deheves 45 DeieCeer efpeuees ceW 39 efJeeere mee#ejlee SJeb hejeceMe& kesv (SHeSuemeermeer) Keesues nQ. Deehekes yeQke ves 46 Deej-meser (ye[ewoe mJejespeieej efJekeeme mebmLeeve) Yeer mLeeefhele efkeS nQ, efpeveceW mes 42 DeieCeer efpeuees ceW nQ, pees efJeeere mee#ejlee kes heeemeeW kees megefJeOeepeveke yeveeSbies. Deehekes yeQke eje meYeer efJeefvee|o ieebJe ceW yeQeEkeie GlheeoeW SJeb mesJeeDeeW kes yeejs ceW peeiekelee ueeves nsleg ieece mlej keer yew"keW Deeeesefpele keer ieeer nQ. veece ope& kejles mecee ieebJe ceW efMeefJejeW kee Deeeespeve Yeer efkeee ieee.

ceesyeeFue yeQeEkeie Jewve

efJeeere meceeJesMeve keer ieefle kees ye{eves nsleg Deehekes yeQke ves ceesyeeFue yeQeEkeie Jewve kee heejbYe efkeee nw. Fve Jewve ceW meer[erSceS heeweesefiekeer kes ceeOece mes meeryeerSme kes meeLe keveskeerJeerer nesieer Deewj es efveOee&efjle leejerKe SJeb mecee hej ieebJe kee oewje kejWies. es mesJeeSb Deehekes yeQke kes Deheves meHe meomeeW kes ceeOece mes GheueyOe kejeF& pee jner nw. Ssmes heebe Jewve kees mebeeefuele efkeee ieee nw Deewj es ueieYeie 4 ieebJe kees keJej kejWies. (iegpejele ceW 1, Gej heoMe ceW 2, efyenej ceW 1, SJeb ieesJee ceW 1). s

met#ce ueIeg MeeKee - efJelleere meceeJesMeve Henue

yeQke eje Deheveeee ieee etSmeyeer cee@[ue

ieebJe ceW Ske yeermeer keer efveegefe keer peeleer nw, efpemekes heeme etSmeyeer kes ceeOece mes ieebJe ceW yeQeEkeie mesJeeSb GheueyOe kejeves nsleg heerDeesSme ceMeerve/ neLe ceW jKee peeves Jeeuee e|ceveue neslee nw.

33

Jeeef<e&ke efjhees& Annual Report

2011-12

ieebJe ceW etSmeyeer kes efueS peien eLee-mebYeJe ieece hebeeele ee meeceeve mesJee kesv ceW efveOee&efjle keer peeleer nw. heleske etSmeyeer kes Devoj Deehekes yeQke kes eje etSmeyeer ceW GheueyOe kejeeer peeves Jeeueer mesJeeDeeW kees oMee&ves Jeeuee yees[& heoe|Mele efkeee peelee nw. Jeneb Ske Ssmee yees[& Yeer neslee nw, efpeme hej ieecepeveeW keer megefJeOee nsleg yeermeer kee yeewje, Gmekee Heesve vecyej, veece/eEueke MeeKee kee mecheke& vecyej, DeefOekeejer kes oewjs kes efueS efveOee&efjle leejerKe SJeb mecee Deeefo yeewje heoe|Mele efkeee peelee nw. JeJemeee heefleefveefOe Ske meercee leke vekeo jeefMe pecee kejves, Yegieleeve, Oeve hes<eCe, Mes<e jeefMe keer hetlee, ese efJeJejCe Deeefo GheueyOe kejelee nw. efJee ceb$eeuee eje oMee&es iees Devegmeej ieebJe ceW efJeeere meceeJesMeve mebyebOeer ieefleefJeefOeeeW kes mebyebOe ceW eEueke MeeKee mes Ske DeefOekeejer mehleen ceW Ske yeej, hetJe&-efveOee&efjle efove SJeb mecee hej etSmeyeer kee oewje kejlee nw. ueIeg yeQeEkeie mesJee kesv ceW vetvelece Heveeaej, pewmes efke Ske syeue, leerveeej kege|meeeb Deeefo GheueyOe kejeF& peeleer nbw.

Yee<ee mes heefjefele nes Deewj Jes ieecepeveeW mes mecegefele he mes peg[ mekeW. Fmemes Deehekes yeQke, Yeejle mejkeej kes efJeeere meceeJesMeve kes veJeesvces<eer heeemeeW kes efJe<ee ceW ieecepeveeW ceW efJeeeme keer YeeJevee hevehesieer. Ssmes #ecelee-efvecee&Ce keee&ece kes heeeue heespeske kee heejbYe iegpejele ceW efkeee peeSiee SJeb Fme heeeue heespeske keer meHeuelee kes yeeo Deve jepeeW ceW Yeer Fmes ueeiet efkeee peeSiee.

efJelleere Je<e& 2012 kes oewjeve Devegmetefele peeefle / Devegmetefele pevepeeefle mecegoeeeW kees Deefiece
yeQke eje Devegmetefele peeefle / Devegmetefele pevepeeefle kes ueesieeW kees efoes peeves Jeeues DeefieceeW ceW Je<e&-oj-Je<e& Je=ef nes jner nw. en yeele Fme leLe mes mhe< nw efke Fve mecegoeeeW kes ueeYeeefLe&eeW kees cebpetj efkees iees DeefieceeW keer jeefMe ceee&, 2011 kes Deble leke kes 3,760 kejes[ hees mes ye{kej ceee&, 2012 kes Deble ceW 4,336.02 kejes[ hees nes ieF&. Jemlegle: meceer#eeOeerve Je<e& kes oewjeve kecepeesj Jeie& kes ueesieeW kees cebpetj efkees iees kegue DeefieceeW ceW Devegmetefele peeefle / Devegmetefele pevepeeefle kees efoes iees DeefieceeW kee DebMe 27% nw. Fmekes Deefleefjkele, yeQke ves efJeefYevve mejkeejer eeeesefpele eespeveeDeesb eLee mJeCe&peevleer ieece mJejespeieej eespevee (SmepeerSmeJeeF&) mJeCe& peevleer Menjer jespeieej eespevee (SmepesSmeDeejJeeF&), eOeeveceb$eer jespeieej me=peve keee&ece (heerSceF&peerheer) Fleeefo kes lenle Devegmetefele peeefle / Devegmetefele pevepeeefle kes ueesieeW kes efJelle hees<eCe hej efJeMes<e Oeeve efoee nw. en GuuesKeveere nw ye[ewoe mJejespeieej efJekeeme mebmLeeve eefMe#eeefLe&eeW kee eeve kejles mecee Devegmetefele peeefle / Devegmetefele pevepeeefle mes peg[s ueesieeW kees Jejerelee os jns nQ. DeYeer leke Fve kesvesb ves Devegmetefele peeefle / Devegmetefele pevepeeefle esCeer kes 55,761 egJeeDeesb kees eefMeef#ele efkeee nw.

etSmeyeer keer heYeeJeeslheeokelee mebyebOeer Gheee

ieecepeveeW ceW peeiekelee ueeves nsleg ieece hebeeele leLee keg ceeceueeW ceW yuee@ke efJekeeme DeefOekeejer keer meneelee mes ieece mlej kes heeej DeefYeeeve eueeS ieS. ieebJe ceW hecegKe mLeeve hej yeermeer leLee eEueke MeeKee kee yeewje SJeb keecekeepe kes IebeW kes yeewjs kes meeLe mJeeefYeceeve ueesiees meefnle kes meeFve yees[& heoe|Mele efkees peeles nQ. yeermeer kees ieebJe keer peve mebKee, ieebJe ceW cekeeve OeejkeeW keer mebKee, mecye ieebJe ceW peejer efkeS ieS kesmeermeer/peermeermeer keer mebKee meefnle ieebJe kee mebef#ehle yeewje efoee peelee nw, efpememes efke Jes ieebJe keer DeeJeMekeleeDeeW kes Deveghe yesnlej {bie mes keee& kej mekes. meYeer etSmeyeer ceW mebyebefOele eEueke MeeKee kes DeefOekeeefjeeW kee oewje efkeee peevee efveOee&efjle efkeee ieee nw. nceves #es$eere keeee&ueeeW leLee keeheexjs keeee&uee eje efkeS peevesJeeues Ssmes oewjeW keer ceeveereEjie nsleg Ske mecegefele efjheese\ie efmemce yeveeee nw. meYeer ieebJe ceW meYeer yeermeer kees Ske meceeve er-Me&, kewhe SJeb heneeve-he$e heoeve efkeS ieS nQ. etSmeyeer ceW heoe|Mele kejves nsleg Jeneb GheueyOe mesJeeDeeW kes efJe<ee ceW Yeer Ske meceeve heesmj meYeer DebeueeW SJeb #es$eeW ceW mLeeveere Yee<eeDeeW ceW GheueyOe kejees iees nQ. keefceeeW kees otj kejves SJeb DeefOekeejer mebJeie& kes peve-yeue keer DeeJeMekeleeDeeW kees hetje kejves nsleg nce efJee ceb$eeuee kes megPeeJe kes Devegmeej Deve mebJeie& kes meHe meomeeW kees Yeer Gleves ner Glmeen mes DeefOekeeefjeeW kes keee&oeefelJeeW kee efveJee&n kejves nsleg, Gvekes efueS #ecelee-efvecee&Ce keee&ece Meg kejves pee jns nQ. FmeceW eLee mebYeJe mLeeveere meHe meomeeW kees heeLeefcekelee oer peeSieer, leeefke Jes mLeeveere

Deblejje^ere JeJemeee
ogefveee Yej ceW Deveske osMeeW eje lelHej keej&JeeF& efkeS peeves kes yeeJepeto Jeweqeke DeLe&JeJemLee 2008 kes DeeefLe&ke mebke mes Hetjer lejn Gyej veneR HeeF& nw. Fme egveewleerHetCe& HeefjMe ceW DeeHekes yewbke kes Debleje&^ere Heefjeeueve ves efJelleere Je<e& 2012 kes oewjeve Meeveoej HeefjCeece neefmeue efkeS leLee Jeweqeke mebkeeW kees meHeueleeHetJe&ke meecevee kejves keer yeQke keer #ecelee kees Gpeeiej efkeee. efveOee&efjle ue#eeW keer eeefHle nsleg DeeefLe&ke SJeb yeQeEkeie HeefjJesMe kees efvejblej mecePevee SJeb Gmemes meerKe uesles ngS JeeJemeeefeke eqkeesCe SJeb keej&JeeF& ceW pejer HeefjJele&ve ueevee DeeJeMeke nw. DeeHekes yeQke ves Jeweqeke nueeueeW kes keejCe DeHeves Heefjeeueve osMeeW kes DeeefLe&ke / efJelleere #es$e ceW GYejves Jeeueer eJe=eflleeeW Hej efvejblej Oeeve yeveeS jKee. DeeHekee yeQke efJeosMeer MeeKeeDeeW kes ye[s vesJeke& leLee Je<eeX kes oewjeve yeves eenke DeeOeej kes keejCe yesnlej efmLeefle ceW nw. DeeHekes yeQke ves JeJemeee kes Ske ye[s efnmmes kees eeHle kejves kes efueS efJeosMeer kesveW Hej efJeefYeVe eeweesefiekeer SJeb Deve HenueW keer nQ. efJelleere Je<e& 2012 kes oewjeve Meeveoej keee&efve<Heeove yeQke eje DeHeveer #eceleeDeeW kees efJemle=le SJeb yesnlej kejves kes mebyebOe ceW efkeS ieS efvejblej eeemeeW leLee Fmekes efnleOeejkeeW mes eeHle eqvejblej meceLe&ve kes keejCe mebYeJe nes mekee. DeeHekes yeQke kes Debleje&^ere Heefjeeueve ves Jeweqeke mlej Hej efvejblej DeleefOeke

34

Jeeef<e&ke efjhees& Annual Report

eeflemHeer& yeves jnves kes efueS yeoueles HeefjJesMe kes meeLe leeuecesue yeveeS jKee nw SJeb ueeYeeolee kes meeLe Gelej Je=eq kee ue#e meeceves jKee nw.

2011-12

Je=ef jner. Deehekee yeQke yeepe Deee ceW megOeej kej mekee leLee Deve Deee ceW Yeer Deer Je=ef jner. Deehekes yeQke kes Jewefeke Meg ueeYe ceW Deblejje^ere heefjeeueve kee eesieoeve 23.35% jne.

Deeeqmle keer iegCeJeee

Deee|Leke ceboer SJeb Deefveeqelelee kes Jele&ceeve HeefjMe ceW Deehekes yeQke kes efnleeW keer j#ee nsleg yeQke kes Ge heyebOeve eje DeeeqmleeeW keer ke"esj efveiejeveer keer pee jner nw. Deehekes yeQke ves Ske DeefleheYeeJeer $e+Ce heefeee, $e+Ce uesKee hejer#ee SJeb $e+Ce cee@efvejeEjie heefle heeefuele keer nw . Jewefeke DeLe&JeJemLee ceW ceboer keer heJe=efe kes keejCe / heefjeespeveeDeeW ceW efveeb$eCe mes hejs keejCees mes, efpeve $e+Cekelee&DeeW kes Keelees ceW lejuelee mecyevOeer efJemebieefle/keceer DevegYeJe keer pee jner Leer, Gvekes KeeleeW kees YeefJe<e kes jeske[ heJeen SJeb Yeejleere efj]peJe& yeQke kes efoMeeefveoxMeeW kees Oeeve ceW jKeles ngS efJeeere Je<e& 2012 kes oewjeve efj-m^keej efkeee ieee. Fve KeeleeW SJeb efheues Je<e& efj-m^keej efkeS ieS KeeleeW keer efveeefcele cee@efveeEjie keer ieF& leeefke heefjmecheefeeeW keer iegCeJeee kees yeveeS jKee pee mekes Deewj efkemeer Yeer eqmuehe yewke kees euee pee mekes. Je<e& kes oewjeve mekeue Deefiece ceee& 11 kes mlej mes 43.73% ye{ ieS DeLee&le Deehekes yeQke ves egveeweflehetCe& mecee kes oewjeve Yeer GuuesKeveere Je=ef keer heJe=efe kees yeveeS jKee. mueerhespe Deleble kece jne SJeb Deehekes yeQke kes mekeue Sve. heer.S ceW kegue DeefieceeW kes heefleMele ceW ceee& 11 keer 0.62% keer leguevee ceW ceee& 12 ceW DeuheJe=ef 0.68% ner ngF&.

eer DeCe eerJeemleJe, eyebOe efveosMeke, yeQke Dee]He ye[ewoe (kesvee) efue., megeer pegves ieOeesveer, efveosMeke, cesHeue cewvespeceW F&m Fbef[ee efue. mes "o ceesm FHeereEMeS yeQke DeJee[&" eeHle kejles ngS

JeeJemeeefeke DeJemejeW kee ueeYe G"eves kes efueS MeeKee efJemleej eespevee kees peejer jKee ieee. efJelleere Je<e& 2012 kes oewjeve 5 veF& MeeKeeSb / keeee&uee Keesues ieS efpemeceW Deveg<ebefieeeW keer 4 MeeKeeSb Meeefceue nQ. DeeHekes yeQke ves GYejves Jeeues veS kesveW Hej ceewpeto DeJemejeW kee ueeYe G"eves leLee Heefjeeueve osMe ceW DeHevee yeepeej efnmmee ye{eves kes efueS Gve osMeeW ceW DeHeves vesJeke& kees efJemleeefjle kejves Hej Oeeve keseqvle efkeee, peneb Jen Henues mes ceewpeto nw.

JeJemeee leLee ueeYe keee&-efve<heeove

efJelleere Je<e& 2012 kes oewjeve yeQke keer efJeosMeer MeeKeeDeesb ves kegue JeJemeee (peceejeefMeeeb+Deefiece) ceW 44.64% keer Je=ef ope& keer. ieenke peceejeefMeeeW ceW 40.41% keer ye{eslejer ngF&. kegue peceejeefMeeeW ceW 45.23% leLee DeefieceeW ceW 43.92% keer Je=ef ngF&. ceee& 2011 keer meceeeqHle mes ceee& 2012 keer meceeeqHle keer DeJeefOe kes oewjeve Hees ceW 14.11% kes cetueeme kes keejCe Je=eq oj peeoe cepeyetle efoKeer. efJeeere Je<e& 2012 kes oewjeve yeQke kes Jewefeke keejesyeej ceW Deblejje^ere heefjeeueve kee 28.27% kee GuuesKeveere eesieoeve jne.

Deblej&e<^ere GheefmLeefle
vetpeeruewC[ ceW heefjeeueve keer MegDeele kes meeLe yeQke keer efJeosMeer GheefmLeefle Deye 24 osMeeW ceW 89 MeeKeeDeesb / keeee&ueeeW ceW nes ieF& nw yeQke DeesJejmeerpe MeeKeeSb / keeee&uee yeQke kes heefleefveefOe keeee&uee yeQke keer efJeosMeer Deveg<ebefieeeW keer MeeKeeSb kegue 55 2 32 89

kegue Deeeqmleeeb
Deehekes yewke kes Deblejje^ee heefjeeueve keer kegue Deeeqmleeeb ceee& 2011 kees meceehle r DeJeefOe keer jeefMe hees 91,273 kejes[ mes ye{kej ceee& 2012 ceW hees 1,28,398 kejes[ nes ieF& nw. Fme hekeej Je<e& kes oewjeve 40.67% Je=e jner. f

Gheeg&kee kes Deefleefje ]peeeqcyeee ceW Deehekes meneesieer yeQke keer 14 MeeKeeSb nQ

efJeosMeer efJemleej
efJee Je<e& 2012 kes oewjeve Deehekes yeQke ves Heebe veF& MeeKeeSb / keeee&uee (Deveg<ebefieeesb kees Meeefceue kejles ngS) Keesues nQ. ncejeree eer peesve, Meejpeen (etSF&) ceW Ske Fueske^e@efveke yeQeEkeie meefJe&me etefve (F&yeerSmeet) leLee Deveg<ebefieeeW keer eej MeeKeeSb DeesJeervees ceekex (etieeb[e), keekeecesiee (kesvee), veeueer (kesvee) leLee cee@ve jsHeesme (iegeevee) ceW Keesueer ieF.

ueeYe
efJeeere Je<e& 2012 ceW mekeue ueeYe ceW efheues Je<e& keer leguevee ceW 48.51% keer GuuesKeveere Je=e jner. Je<e& kes oewjeve Meg ueeYe ceW Yeer 45.19% keer heMebmeveere f

35

Jeeef<e&ke efjhees& Annual Report

2011-12

jne nw Deewj heee&hle keejesyeej Yeer heehle kej jne nw keeesbefke efJeosMeer cege mebmeeOeveesb kes efueS Yeejleere keeheexjsdme keer ceebie ye{leer pee jner nw. $e+Ce emleeJe eeHle kejves ceW yeQke kes Debleje&^ere ceeX yeQefkeie ke#e keer meefee Yetefcekee Yeer jnleer nw.

Glheeo SJeb mesJeeSb

Deehekes yeQke ves heefjeeueve kes #es$e ceW ieenkeeW keer DeeJeMekeleeDeeW kes Deveghe Glheeo SJeb mesJeeSb DeejcYe kejves kes efueS eeweesefiekeer kes heeesie nsleg Deveske keoce G"ees nQ. Deehekes yeQke kes Glheeo SJeb mesJeeSb yengje&^ere yeQkeeW SJeb mLeeveere yeQkeeW keer leguevee ceW heeflemheOee&lceke nQ. Fueske^e@efveke SJeb eEhe ceeref[ee ceW efJeheCeve DeefYeeeveeW kes ceeOece mes FvnW ueeskeefhee yeveeee pee jne nw.

kesefveee ceW kekecesiee MeeKee kee GodIeeve

heeweesefiekeer

31 ceee&, 2012 kees meceehle DeJeefOe ceW efJeosMeer keeee&ueeeW SJeb Deveg<ebefieeeW ceW S.er.Sce. keer mebKee ye{kej 76 nes ieF& nw (45 Dee@vemeeF SJeb 31 Dee@HemeeF) pees 31 ceee&, 2011 kees 68 (42 Dee@vemeeF SJeb 26 Dee@HemeeF) Leer. et.kes., et.S.F&., yeneceepe, yenefjve, nebiekeebie, eEmeieehegj SJeb yesequpeece ceW iueesyeue ^spejer meesuetMeve kees keeee&efvJele efkeee ieee nw. kesverke=le eqmJeHe ieefleefJeefOe Deehekes yeQke kes [se meWj mes heefjeeefuele keer pee jner nw.
iegeevee ceW ceeve efjHeespe MeeKee kee GodIeeve

et.kes. SJeb et.Sme.S. kes DeueeJee meYeer #es$e/ Deveg<ebefieee Gvekes eqmJeHe heefjeeueve eqmJeHe ke#e, [se meWj kes ceeOece mes kej jner nw. keeee&eqvJele keer ieF& Yegieleeve mebosMe heefle keesj yeQefkeie meesuetMeve (efHeveekeue) SJeb eqmJeHe kes ceOe keer ke[er nw pees Deeves Jeeues SJeb peeves Jeeues eqmJeHe mebosMeeW kees Sver ceveer ueebeE[^ie peebe kes meeLe meerOes heesmeseEmeie ceW ceoo kejleer nw. Fmemes et.kes. SJeb et.Sme.S. kes DeueeJee meYeer #es$eeW/ Deveg<ebefieeeW ceW keeee&eqvJele efkeee ieee nw. Deehekes yeQke ceW yesequpeece SJeb et.Sme.S. kees es[kej Sver ceveer ueebeE[^ie F&jspe (yewe cees[) meYeer efJeosMeer kesveW hej keeee&eqvJele efkeee ieee nw. et.Sme.S. kees es[kej meYeer efJeosMeer kesveW hej Sver ceveer ueebeE[^ie Dee@veueeFve efuem ceweEeie meesuetMeve kees keeee&eqvJele efkeee ieee nw.

efJeosMeer JeJemeee mebyebOeer YeefJe<e keer eespevee

efJee Je<e& 2012 kes oewjeve Deehekes yeQke ves veee keejesyeej heehle kejves Deewj ueeYeheolee ye{eves kes DeJemejeW kees Yegveeves nsleg Deheves efJeosMeer vesJeke& kees efJemle=le kejves kes Deveske keoce G"ees nQ. et.S.F&., Deesceeve, cee@efjMeme, egieeb[e, vetpeerueQ[, levepeeveeree, yeeslmeJeevee SJeb Ieevee ceW vesJeke& kes efJemleej nsleg Deewj DeeJeMeke DeeOeejYetle mebjevee mLeeefhele keer pee jner nw. Deehekes yeQke kes Deem^sefueee eqmLele heefleefveefOe keeee&uee kees MeeKee kes he ceW Deheies[ kejves keer mewebefleke Devegceefle heehle nes ieF& nw. et.kes. ceW oes veF& Deefleefje MeeKeeSb Keesueves nsleg Yeejleere efjpeJe& yeQke kes Devegceesove keer heleer#ee keer pee jner nw. efpeve osMeeW ceW Deehekee yeQke henues mes ner keee&jle nw, vees kesveW keer heneeve keer pee jner nw SJeb MeeKee vesJeke& ye{eves nsleg Yeer vees keee& #es$eeW keer leueeMe peejer nw.

efJeosMeer heefjeeueve ceW F&-yeQeEkeie

Deehekee yeQke meYeer efJeosMeer kesveW hej Oeerjs Oeerjs F&-yeQeEkeie mesJeeDeeW kees keeee&eqvJele kej ueeskeefhee yevee jne nw. uesve osve DeeOeeefjle F&-yeQeEkeie kees et.S.F&., et.kes., cee@efjMeme, efHepeer, mesmesume, egieeb[e, kesvee, yeeslmeJeevee Deewj vetpeeruesv[ cebs keeee&eqvJele efkeee ieee nw. en Deesceeve SJeb lebpeeefveee ceW Yeer keeee&eqvJele nesves keer heefeee ceW nQ (Jele&ceeve ceW Fve oesveeW kesveW hej Me DeeOeeefjle F&-yeQeEkeie GheueyOe nw). ef$eefveoeo SJeb esyesiees, ieeevee SJeb oef#eCe DeefHekee ceW Yeer Deieues Hespe ceW Fmes MeerIe Meg efkeee peeSiee. efJeosMeer kesveW hej uesveosve DeeOeeefjle F&-yeQekeie kees Gvekes Kegoje DeeOeej SJeb E ueeiele heYeeJe kees Oeeve ceW jKeles ngS Oeerj-Oeerjs keeee&evJele efkeee pee jne nw. s q

eEme[erkesMeve meWj
Deehekes yeQke kes uebove SJeb ogyeF& ceW iueesyeue eEme[erkesMeve meWj eqmLele nw, peneb Debleje&^ere yeepeej kes eEme[erkesMeve $e+Ceesb hej Oeeve kesefvle efkeee peelee nw. eEmeieehegj ceW keee&jle Dee@HeMeesj yeQeEkeie FkeeF& kees Deewj DeefOeke meMekele yeveeee pee jne nw leeefke Jen keejesyeej ye{eves ceW DeefOeke meefee Yetefcekee kee efveJee&n kej mekes. yeQke kes keejheesjs keeee&uee, cegcyeF& eqmLele Debleje&^ere ceeX yeQefkeie ke#e, #es$eere eEme[erkesMeve kesv Yeer meneesieer keer Yetefcekee efveYee

36

Jeeef<e&ke efjhees& Annual Report

2011-12

efJeosMeer heefjeeueveeW ceW peesefKece eyebOeve

Deehekes yeQke ves 31 ceee&, 2008 mes Deheves meYeer efJeosMeer #es$ees hej yeemesue II efoMeeefveoxMees kees keeee&eqvJele efkeee nw Deewj $e+Ce peesefKece nsleg ceevekeerke=le eqkeesCe, yeepeej peesefKece nsleg ceevekeerke=le DeeJeefOeke heefle SJeb heefjeeueveiele peesefKece nsleg yesefmeke Fbef[kesj Sheese kees henues ner Dehevee efueee nw. peesefKece heyebOeve heefle Deewj Gmekes keeee&vJeeve kees ueieeleej meMee efkeee pee jne nw. meYeer kesveW hej $e+Ce, yeepeej SJeb heefjeeueveiele peesefKece kes heYeeJeer JeJenej nsleg Ske he=Leke peesefKece heyebOeve efJeYeeie mLeeefhele efkeee ieee nw. Deehekes yeQke kes meYeer efJeosMeer #es$eesb SJeb Deveg<ebefieeeW hej peesefKece heyebOekeeW kees heomLe efkeee ieee nw. meceer#eeOeerve Je<e& kes oewjeve meYeer efJeosMeer kesvesb hej Deefiece Keeleesb SJeb Gvekes cetueebkeve mecyevOeer efJemle=le peevekeejer heehle kejves nsleg yee@ye jwce cee@[ue keeee&eqvJele efkeee ieee. Deehekes yeQke kes efJeosMeer kesveW hej heefjmecheefe JeieeakejCe SJeb $e+Ce cee@efveeEjie kes keeee&vJeeve nsleg Ske Smeece cee@[ue Yeer leweej kejves kee keee& heieefle hej nw.

mes ieenkeeW kes he#e ceW Deehekes yeQke kees heehle peceeDeeW kes yeejs ceW lelkeeue meteveeDeeW kee Deeoeve-heoeve oslee nw. efyepevesme heesmesme jer-FvpeerefveeeEjie kes lenle Deehekes yeQke ves iueesyeue ^spejer meeuetMeve kees meYeer ye[s efJeeere kesveW hej meHeueleehetJe&ke hetje efkeee nw iueesyeue ^spejer huesHeece& mejuelee mes cegcyeF&, uevove, yeneceeme, yegMesume, ogyeF&, yenjerve, eEmeieehegj, nebiekeebie Deewj veteeke& ceW keee& kej jne nw. efJee Je<e& 2012 kes oewjeve Je=ef SJeb cetue eqmLejlee yeveees jKevee egveewleer kes he ceW meeceves Deees. es egveewefleeeb meKle ceewefke veerefle Deewj Oeerceer Deee|Leke efJekeeme kes heYeeJe ceW Deewj iebYeerj nes ieF. DeLe&JeJemLee kes Deefiece DevegceeveeW mes helee euelee nw efke efJee Je<e& 2012 ceW Je=ef oj Devegceevele: 6.9% jnsieer. Fmekes hetJe&Jeleea oes Je<eex ceW en Je=ef oj 8.4% Leer. Fmemes Deee|Leke ceboer kes kesJeue efheues oes Je<eex ceW ner veneR yeequke 2003 mes 2011 (efJee Je<e& 2009 iueesyeue efJeeere mebke kees es[kej) kes oewjeve nesves kee helee euelee nw. efJee Je<e& 2012 kes oewjeve Yeejleere efj]peJe& yeQke ves yeepe ojeW ceW 125 DeeOeej eEyeogDeeW keer Je=ef keer efpememes efjhees js 8.50% nes ieee. Fmekes hetJe& ceW efomecyej 2011 ceW Lees[s "njeJe kes mebkesle Les. Deee|Leke heCeeueer ceW lejuelee ueeves kes efueS Yeejleere efj]peJe& yeQke ves meer.Deej.Deej. (heejef#ele vekeoer Devegheele) ceW Je<e& 2012 keer Debeflece efleceener ceW mebefele 125 DeeOeej eEyeog keer keceer kej oer leLee .1,29,252 kejes[ kee Deesheve ceekex heefjeeueve efkeee. Deehekes yeQke keer ^spejer DeHeves Jele&ceeve GlheeoeW pewmes DeeF& Deej Sme, meer.DeeF&. Deej.Sme. HeejJe[& SJeb DeeheMebme kes DeeOeej Hej yeepe ojeW Deewj efJeosMeer cege peeseKeceeW kees kece kejves kes efueS Deheves ieenkeeW keer DeeJeMekeleeDeeW kes Deveghe f leweej meceeOeeve heoeve kejlee nw. Je<e& 2012 ceW Deehekes ^pejer ef[Jeerpeve ves s efJeefYeVe yeepeejeW ceW GheueyOe Dee|Je^pe DeJemejeW, Deeeqmle Jeie&; efpemeceW cege yeepeej, s meeryeerSueDees, keeue ceekex efjhees, mejkeejer heeleYeteleeeb Meeefceue nb, leLee Heesjkeme f f w s ceekex ceW DeJemejeW kee ueeYe G"eee. ^pejer ves yeepeej ceW Gleej e{eJe kee s Heeeoe G"eee leLee DeesJej veeF Fv[skem[ mJewhe, DeeF.Sve.yeer.Sce kes mJewhe kees GheueyOe nsepeie, Deewj ^e[ie DeJemejeW kes efueS Gheeesie efkeee. E sE meKle ceewefke veerefle Deewj Gmekes meeLe Ieesef<ele Ge $e+Ce keee&eceeW kes HeuemJehe 10 Je<eeae mejkeejer heefleYetefleeeW kee yeseceeke& veJecyej 2011 ceW 9% kes Gemlej leke HengBe ieee. Fme he=Yetefce ceW ^spejer ves hee@&Heesefueees keer mecegefele DeJeefOe kees yeveees jKeves hej Oeeve keseqvle efkeee efpememes cetueebkeve hej kece mes kece heefleketue heYeeJe he[s leLee efveJesMe hees&Heesefueees hej yesnlej Deewmele ueeYe heehle nes. Iejsueg Sme.Sue.Deej. efveJesMe hej Deewmele Deee 7.87% jner. efJee Je<e& 12 ceW ^spejer ves 6,032 kejes[ keer Deee, yeepe / yes ceW Dee|pele keer. peyeefke efveJesMe keer efyeeer mes ueeYe leLee efJeosMeer cege mes ueeYe eceMe: .622 kejes[ leLee .412 kejes[ jne. efJee Je<e& 2012 kes oewjeve Yeejleere FeqkeJeer yeepeej ceboe jne. Ssmee Decesefjkeve DeLe&JeJemLee ceW Oeerceer heieefle, etjesefheeve meeyejsve [s eeFefmeme Deewj SHe.DeeF&.DeeF&. kes Yeejle meefnle GYejles yeepeejeW ceW Oeerces Deblee&Jeen kes meceeqvJele eYeeJe kes keejCe ngDee. efJeosMeer efveJesMekeeW mes jeefMeeeW kee Deeieceve efJee Je<e& keer Debeflece efleceener ceW ye{e Deewj Fme keejCe yeepeej ves lespeer heke[er. ^spejer kes FeqkeJeer [smke ves Deheves hee@&Heesefueees kees meefeelee mes eyebefOele efkeee leLee efveeefcele DeblejeueeW hej ueeYe yegke efkeee. etjespeesve mebke kes meeceves Deeves kes yeeo Jewefeke DeLe&JeJemLee ceW Deefveeqelelee keer eqmLeefle yeve ieeer efpemekee heYeeJe Yeejleere DeLe&JeJemLee hej Yeer he[e. HeuemJehe Je=ef oj ceW efiejeJe, Ge eeuet Keelee Ieee (kew[) Deewj hetbpeer

efJeefveeeceke Devegheeueve
Deehekee yeQke efJeefveeeceke Devegheeueve kejves kes efueS peevee peelee nw SJeb mecyeeqvOele osMe kes efJeefveeceeW kee meeJeOeeveer mes heeueve kejlee nw. Deehekes yeQke kes heeme meYeer hekeej kes JeJemeeeeW SJeb heefjeeueveeW ceW efJeefveeceeW kes DevegheeueveeW kees megefveeqele kejves nsleg hecegKe efJeosMeer kesvesb hej mecee|hele Devegheeueve erce nw. Jes efJeefveeeceke Devegheeueve eqkeesCe mes mecyeeqvOele heneeve SJeb kej efveOee&jCe leLee Devegheeueve mecyeeqvOele ceeceueeW, cee@efveeEjie SJeb efjheese\ie nsleg Gejoeeer nesles nQ. meYeer efJeosMeer kesvesb hej mLeeveere efJeefveeeceke DeeJeMekeleeeeW kes Deveghe efJeJeskemeccele veerefleeeb yeveeeer ieF& nQ. es #es$e / Deveg<ebefieeeb megefveeqele kejleer nQ efke Fvekeer DeeJeefOeke meceer#ee - efkees pee jns keejesyeej, yeoueles heefjMe SJeb efJeefveeeceke efoMeeefveoxMeeW ceW eefo keesF& mebMeesOeve ngDee nes, kees Oeeve ceW jKeles ngS keer peeleer nw.

^spejer heefjeeueve
Deehekes yeQke ceW ye[ewoe meve e@Jej keeheexjs keeee&uee, cegcyeF& ceW Deefle DeeOegefveke [ereEueie ce keee&jle nw. Fme [ereEueie ce kes ceeOece mes Deehekee yeQke ^spejer heefjeeueve kees hetje kejves kes efueS hetjer lejn leweej nw. ^spejer Iejsueg heefjeeueve kee keee& mebeeefuele kejlee nw leLee efJeefYeVe ceekex ceW keee& keueeheeW pewmes, efJeosMeer cege, yeepe ojW, meeJeefOe Deee, [sjerJesefJme , FeqkeJeer Deewj Deve Jewkeequheke Deeeqmle keueemespe kee keee& osKevee nw. Deehekee yeQke Deheves ieenkeeW kees keF& efJeeere mesJeeSb heoeve kejves kes efueS Deefle DeeOegefveke wkevee@ueespeer huesHeece& kee Gheeesie kejlee nw. Fve mesJeeDeeW ceW yeepe oj mJewhe, cege mJewhe, Jeeeoe SJeb DeehMeve Meeefceue nw. Deehekes yeQke ves Deefle DeeOegefveke mJeeeefuele [ereEueie heCeeueer mLeeefhele keer nw. efpememes jereue eFce Deees pevejss[ efJeosMeer cege ojW hetjs osMe ceW Hewueer heeefOeke=le MeeKeeDeeW kes ceeOece mes Deheves ieenkeeW kees GheueyOe kejeF& peeleer nw. ieenkeesvcegKeer keoce kes he ceW efJee Je<e& 2012 ceW iueesyeue "^spejer mee@uetMeve" ceW mebJeOe&ve efkeee ieee efpememes efJeosMeer heefleefveefOeeeW kes ceeOece

37

Jeeef<e&ke efjhees& Annual Report

2011-12

Deeieceve ceW keceer Deeeer. Je<e& 2008 ceW mebke kee Deeieceve cegKele: yewuesvme Dee@]He hescesv (yeer.Dees.heer) ewveue kes eje ngDee Lee. efJee Je<e& 2012 keer leermejer efleceener ceW efveee&le keer oj ceW keceer jner, peyeefke Deeeele Ge ojeW hej yevee jne. Fmekee keejCe lesue keer Debleje&^ere Tbeer keerceleW LeeR. Fmekes meeLe ner, efJeosMeer mebmLeeiele efveJesMeeW ceW keceer Deeeer efpemekee heYeeJe hetbpeer Keeles leLee SkemeeWpe js hej He[e jne, pees hetJe&Jeleea meYeer ojeW mes Deeies .54.23 heefle et.Sme [euej efoveebke 15 efomebyej 2011 kees hengbe ieee. ^spejer keer efJeosMeer cege [smke ves meeJe&peefveke #es$e kes yeQkeeW ceW Heejskeme [smke ceW Deheveer Meer<e& eqmLeefle kees yeveees jKee. heesheeFjer ^seE[ie [smke ves GheueyOe Deee|Je^spe yeepeej kes Gleej e{eJe kee ueeYe G"e kej, meKle lejuelee keer eqmLeefle ceW Yeejleere yeepeejeW hej he[ jns heYeeJe kee ueeYe G"ekej mebmeeOeve pegees Deehekes yeQke keer ^spejer kes efJeosMeer cege [smke kee ve& DeesJej Je<e& oj Je<e& DeeOeej hej Je<e& 2012 ceW ueieYeie 14.0% ye{e. Deehekes yeQke kee ^spejer efce[ DeeefHeme yeepeej Skemeheespej efveosMeke ceb[ue eje efveOee&efjle meercee kees jereue eFce kes DeeOeej hej ceeveerj kejlee nw. peesefKece heyebOeve hewjeceerme& efpemeceW Jewuet Sefjmke (JeerSDeej) kees meYeer hees&Heesefueees hej yeepeej peesefKece kees veeheves kes efueS heeesie ceW ueeee peelee nw. Fve GheeeeW kees peesefKece vecyejeW hej yewke semie kes meeLe veehee peelee nw Deewj kejWmeer heesHeesefueees ceW efJeefYeVe efveJesMeeW keer m^sme semie keer peeleer nw.

oer peeleer nw. ieeceerCe peveeW ceW efJeefYeVe efJeeere Deewj yeQeEkeie mesJeeDeeW kes yeejs ceW peeiekelee ueeves kes efueS Deewj efJeeere meceeJesMeve keer heefeee ceW lespeer ueeves nsleg Deehekes yeQke ves 21 efJeeere mee#ejlee Deewj $e+Ce HejeceMe& kesv (SHeSuemeermeer) keer mLeehevee efJee Je<e& 2012 ceW keer nw. Fme hekeej en mebKee 39 nes ieF& nw.

Deeeqmle iegCeJeee heyebOeve

efJee Je<e& 2012 ceW yeQeEkeie Geesie kes efueS Deeeqmle iegCeJeee kees yeveekej jKevee, oyeeJehetCe& Deee|Leke JeeleeJejCe kes keejCe egveewleerhetCe& keee& jne nw. leLeeefhe Deehekes yeQke ves iebYeerj ceeveereEjie Deewj Sve.heer.S. hees&Heesefueees ceW Jemetueer kees peejer jKee. Fmekes DeueeJee eqmuehespe kees kece mes kece mlej hej jKeves keer yeeeJe heCeeueer kees JeJenej ceW yeveees jKee. Deehekes yeQke ves Yeejleere yeQeEkeie meskej ceW Sve.heer.S. heyebOeve kes #es$e ceW Deheveer DeieCeer eqmLeefle kees yeveees jKee. Je<e& 2012 ceW Yeejleere yeQkeeW ves meeceeve he mes eqmuehespe keer ye[er IeveeSb osKeeR. Ssmee Yeejle ceW leLee yeenj efJeeere yeepeej ceW Yeejer Gleej-e{eJe keer eqmLeefle leLee Je<e& 2012 ceW hetjs Je<e& Ge cegemHeerefle leLee Ge yeepe ojeW kes keejCe ngDee. Yeejleere yeQkeeW hej heefleketue heYeeJe [euevesJeeues efJeefYeVe efvejeMeeJeeoer Deee|Leke hewjeceerme& kes yeeJepeto, Je<e& kes oewjeve vees eqmuehespe kees 1.44% kes mlej hej Deehekes yeQke kes heejbefYeke Mes<e keer leguevee ceW yeveees jKee ieee. Ge eqmuehespe keer he=Yetefce ceW meHeue DeefieceeW keer leguevee ces 31 ceee& 2012 kees mekeue Sve.heer.S. 1.53% jnW. HeuemJehe Meg DeefieceeW keer leguevee ceW Meg Sve.heer.S. kee Devegheele Lees[e ye{kej 0.54% leke ceee& 2012 kes Deble ceW hengbe ieee. Deehekes yeQke ves Je<e& 2011 ceW $e+Ce neefve heeJeOeeve Devegheele kees Yeejleere efj]peJe& yeQke eje efveOee&efjle DeefveJeee& mlej mes Ge mlej hej yeveees jKee. nceeje $e+Ce neefve heeJeOeeve Devegheele 31 ceee& 2012 kees efJeJeskehetCe& lekeveerke yes Keeles [eues iees DeefieceeW kees Meeefceue kejves hej 80.05% jne. meceer#eeOeerve Je<e& kes oewjeve Deehekes yeQke ves MeeKee, #es$e, Debeue Deewj keeheexjs mlej hej efJemle=le Jemetueer {ebes SJeb $e+Ce DevegheJele&ve {ebes keer hejsKee efveOee&efjle keer. Fmekes DeueeJee heleske [er.Deej.er. mesvj ceW Ske vees[ue DeefOekeejer kees efJeefJeOe ceeceues keer DevegJeleea keee&Jeener kes efueS ueieeee ieee efpememes efke ef[eer uesves ceW ueieves Jeeues mecee kees kece mes kece efkeee pee mekes leLee Jemetueer kees ye{eee pee mekes. Fmekes Deefleefje ueeske DeoeueleW, $e+Ce Jemetueer kewche, ieece eewheeueeW kee Deeeespeve efveeefcele he mes MeeKeeDeeW eje efkeee ieee. efpememes uecyeer DeJeefOe mes he[s ceeceueeW keer mebKee kece keer pee mekes leLee ess KeeleeW ceW Jemetueer ye{eeer pee mekes. Deehekes yeQke ves Sve.heer.S. KeeleeW ceW Jemetueer keer mebYeeJeveeDeeW kee helee ueieeves kes efueS DevegJeleea keee&Jeener heCeeueer hej peesj peejer jKee. ye[er jeefMe Jeeues Sve.heer.S. Keeles pewmes 25 ueeKe Deewj Gmemes DeefOeke kes KeeleeW keer keeheexjs keeee&uee mes meerOes DevegheJele&ve kejves keer heCeeueer mes MeeKeeDeeW ves JekeerueeW, efjkeJejer SpesveW kes ceeOece mes meIeve keee&Jeener megefveeqele keer. Dele: efJee Je<e& 2012 ceW Sve.heer.S. KeeleeW ceW vekeo Jemetueer .580 kejes[ jner. en Je<e& 2011 keer Jemetueer jeefMe 455 keer leguevee ceW keeHeer DeefOeke nw. Deheies[sMeve efJee Je<e& 2012 kes oewjeve Je<e& 2011 kes . 189 kejes[ keer leguevee ceW .336 kejes[ jne. efJee Je<e& 2012 kes oewjeve Deehekes yeQke ves ieebbJe / kemyee mlej hej Jemetueer kewche ueieekej leLee ueeske DeoeueleeW kes ceeOece mes ess KeeleeW keer Jemetueer hej efJeMes<e he mes Oeeve keseqvle efkeee. yeQke ves heeslmeenve hej DeeOeeefjle "mebkeuhe-IV"

keeheexjs meeceeefpeke oeefelJe

Ske efpeccesoej keeheexjs veeieefjke keer lejn Deehekes yeQke keer meowJe en meese jner nw efke kecepeesj Je efhe[s Jeieex kes Deee|Leke meeceeefpeke efJekeeme kes ceeOece mes mecegoeeeW kees me#ece yeveeee peees. yeQke kes Deheves melele heeemeeW mes meceepe ceW kegue efceueekej heefjJele&ve ngDee nw SJeb Je<e& 2012 ceW Fme efoMee ceW heeeme Deewj lespe efkees nQ. Deehekee yeQke yesjespeieej egJekeeW kees, ye[ewoe mJejespeieej efJekeeme mebmLeeve (Deej.meser) kes ceeOece mes ueeYeoeeke mJejespeieej heehle kejves SJeb Geefcelee SJeb keewMeue efJekeeme kejves kes efueS, efpememes Gvekee SJeb Gvekes heefjJeej kee Deee|Leke mlej ye{s SJeb Deewj Fve mLeeveeW hej efJeefYeVe #es$eere DeLe&JeJemLee kees efJekeeme efceues, efve:Meguke heefMe#eCe os jne nw. Deehekes yeQke kes meYeer DeieCeer efpeueeW ceW Deej.meser. mLeeefhele efkeS ieS nQ. Deehekes yeQke ceW Fme hekeej kes 46 mebmLeeve mLeeefhele efkeS nQ efpemeceW 1,22,000 egJekeeW kees heefMeef#ele efkeee ieee nw. FmeceW mes 75,000 egJekeeW ves ueeYeoeeke mJejespeieej heehle efkeee nw.

eer Sve. Sme. eerveeLe keee&keejer efveosMeke yeerSmeJeerSme metjle ceW Ske eefleYeeieer kees eceeCeHe$e eoeve kejles ngS

Deehekes yeQke ves 52 ye[ewoe ieeceerCe hejeceMe& kesv mLeeefhele efkeS nQ efpemeceW %eeve efJeefvecee, mecemee meceeOeeve Deewj hetjs osMe ceW ieeceerCe-peveeW kees $e+Ce meueen

38

Jeeef<e&ke efjhees& Annual Report

Jemetueer eespevee eueeeer, efpememes meYeer me]He meomeeW kee ess KeeleeW ceW Jemetueer ye{eves kee meeLe&ke heeeme / meneesie efceue mekes. Ssmes KeeleeW efpeveceW .15 ueeKe leke keer jeefMe yekeeee nw, eespevee kes Debleie&le efJee Je<e& 2012 kes oewjeve . 191 kejes[ keer vekeo Jemetueer keer ieF&. Deehekes yeQke kes Deefiece hees&Heesefueees kee Deeeqmle JeieeakejCeJeej yeskeDeHe Fme hekeej nw. (. kejes[ ceW) Deeeqmle esCeer (mekeue) ceeveke mekeue Sve.heer.S. kegue mekeue Sve.heer.S. ceW Meeefceue nw: DeJeceeveke mebosnemheo neefveiele kegue Sve.heer.S. 31 ceee& 31 ceee& 2012 2011 2,86,542.59 2,28,173.03 4,464.75 3,152.50 2,91,007.34 2,31,325.53 2,661.82 1,318.71 484.22 4464.75 1,097.23 1,336.64 718.63 3152.50

2011-12

jKejKeeJe, mesume ^wkej cee[etue, kesverke=le mesJee kej, F.yeer.Deej. meer. (yeQke efjeueeFpesMeve mee|efHekes), cee[etue, Keelee mebKee heesxefyeefueer, Jeke&Heuees Dee@escesMeve Hee@j vet heWMeve mkeerce - mJeeJeuebyeve kees Je<e& kes oewjeve keeee&eqvJele efkeee ieee. Fvjves yeQeEkeie ceW efJeeeme SJeb megj#ee ye{eves kes efJeeej mes Deehekes yeQke ceW Hee[ cewvespeceW meeuetMeve kees DeHeveekej mebyebefOele megj#ee Heerej ye{e efoS nQ, GmeceW oes Hewkej DeefOeheceeCeve Yeer Meeefceue nQ. Deehekes yeQke ves Fbjves yeQeEkeie ewveue ceW keg Deewj DeefOeke megefJeOeeSb ye{e oer nQ. Fbjves yeQeEkeie, DeLee&le ye[ewoe keveske Deye lespeer mes SJeb megj#eehetJe&ke efveefOeeeW kee DeblejCe kejlee nw. en Deve he#e kees (yee@ye kes Debleie&le), mJeeb kees leLee FbjyeQke megefJeOee oslee nw. GheueyOe Deve megefJeOeeDeeW ceW meeJeefOe pecee kee MegYeejbYe, jsueJes Yee[e Yegieleeve megefJeOee, hele#e SJeb hejes#e kejeW kee Deeve ueeFve Yegieleeve leLee keg jepe mejkeejeW kes kejeW kee Yegieleeve, eterefueer efyeume, jsue efke, Deeve ueeFve Mee@eEheie, cebefojeW kees oeve Deewj mebmLeeveeW kees Meguke kee Yegieleeve Meeefceue nw. keeheesjsdme kees meerOes Jesleve Yegieleeve keer megefJeOee SJeb ^s[ HeeFveWme Yeer GheueyOe nw. Je<e& kes oewjeve efJeefYeVe jepe kejeW kes Yegieleeve kees me#ece yeveeee ieee Sme.Sce.Sme. esleeJeveer, Deej.er.peer.Sme / efveHe uesve-osve kees Yeer Fvjves yeQeEkeie hees&ue ceW Meeefceue efkeee ieee. Smyee (yueeke[ SkeeGb DeeJesove) kees ye[ewoe keveske ceW DeeveueeFve DeeJesoveFveerefMeeue heeqyueke Dee@Hej leLee HeesueesDehe Dee@Hej nsleg leLee FeqkeJeer Meseme& kes DeeJesove kes efueS GHeueyOe kejeee ieee. uesve-osve DeeOeeefjle Fbjves yeQeEkeie megefJeOee kees etieeb[e, yeeslmeJeevee, vetpeerueQ[, et.S.F&., kesvee, ceejerMeme, efmemesume, Heerpeer Deewj et.kes. ceW keeee&eqvJele efkeee ieee nw efpememes efveefOe DeblejCe mJeeb SJeb Deve he#e kees efyeueeW kee Yegieleeve, keeheexjs mewuejer Deheuees[ leLee DeeveueeFve Mee@eEheie keer megefJeOee oer ieeer nw. Deesceeve SJeb levpeeefveee ceW Jet DeeOeeefjle Fbjves yeQeEkeie megefJeOee oer ieeer nw. ceesyeeFue yeQeEkeie-ye[ewoe Sce.keveske kes He ceW Ske Deewj Jeweqeke ef[ueerJejer ewveue kee MegYeejbYe efkeee ieee efpemeceW ieenkeeW kees efJeefYeVe Keelee Mes<e keer peevekeejer, efceveer msceW, keF& KeeleeW kees Ske meeLe pees[vee, efveefOe DeblejCe, yeQke kees DevegjesOe, efyeueeW kee Yegieleeve, efke yegeEkeie, MeeeEheie, Heer[yewke / efMekeeeleW Deeefo Meeefceue nQ. ceesyeeFue yeQeEkeie kes ceeOece mes Fbj yeQke Heb[ ^ebmeHej kes efueS DeeF&.Sce.heer.Sme. kees Yeer Fvesyeue efkeee ieee. S.er.Sce. ceW ye{les ngS uesve-osveeW keer mebKee kees osKeles ngS S.er.Sce. eqmJee kees Deheies[ efkeee ieee. S.er.Sce. efmJee Yeejle, et.S.F&. Deesceeve, cee@jerMeme, Heerpeer, levpeeefveee, yeeslmeJeevee, er SC[ er Deewj vetpeerueQ[ ceW keee&jle nQ. S.er.Sce. mJeere kees 7 Fvj eWpespe kes meeLe pewmes vesMeveue eqmJee, Sve.SHe.Sme. (Sve.Heer.meer.DeeF&) Jeerpee ceemj kee[&, meerJeeretSF& (etSF&) meerJeerDees cewve (Deesceeve), eEueke (er Sb[ er) hes ceeke& (vetpeerueQ[) kes meeLe keJe[& S.er.Sce. kes ceeOece mes ef[ueerJejer heeFv ye{ekej ieenkeeW kees DeefOeke megefJeOeeSb osves nsleg pees[ efoee ieee nw. ieenkeesvcegKeer keoce kes he ceW yeQke ves mesuHe equebke[ efveefOe DeblejCe, mebmLeeiele Heerme Yegieleeve, ceesyeeFue yeQeEkeie jefpem^sMeve, ceesyeeFue vecyej Dehe[sMeve, yeeees cewef^ke DeefOeheceeefCele ege S.er.Sce., wkeme Yegieleeve, Ske S.er.Sce. [sefye kee[& kes meeLe keF& KeeleeW kees pees[vee, Jeerpee eje meleeefhele, meer Jeer2, Jeermee huesefvece, ceemj [sefye kee[&, yeeees cesef^ke kee[&, efheve heefjJele&ve, efceveer msceW Deeefo kees Deve yeQkeeW kes S.er. Sce. pewmeer megefJeOeeSb osves nsleg Ge keoce G"eS nQ. Denceoeyeeo, hegCes,

metevee heeweesefiekeer
Deehekes yeQke ves yeQke kes Iejsuet heefjeeueveeW, efJeosMeer heefjeeueveeW Deewj Deveg<ebieer heefjeeueveeW kees Oeeve ceW jKeles ngS Sv[ t Sv[ efyepevesme SJeb DeeF&.er. m^sspeer heespeske neLe ceW efueS nQ. Deehekes yeQke ves meJeexece skevee@ueespeer FvHeem^keej yeveeee nw. Gmekes efueS Deefle DeeOegefveke [ee meWj keeee&eqvJele efkeee nw. efpemeceW Dehe eFce Fvmeret erej 3 kes ceeveoC[eW kees hetje efkeee ieee leLee ef[peemj efjkeJejer meeF kees keeee&eqvJele efkeee ieee. efJeefYeVe Yetkeche KeC[eW kees Oeeve ceW jKee ieee nw efpemeceW heleske DemeHeuelee efyevog kee ienve efJeMues<eCe efkeee ieee efpememes efke ieenkeeW kees DeyeeOe yeQeEkeie mesJeeSb efceueleer jnW. efheues Je<e& yeQke kes [ee meWj kee Deheves YeJeve ceW meHeueleehetJe&ke vet [ee mesvj kes He ceW ceeFiesMeve kes yeeo Deehekes yeQke ves ef[peemj efjkeJejer mesvj kee efJemleej Je<e& kes oewjeve efkeee efpememes efke keejesyeej efJekeeme Deewj skevee@ueespeer efJemleej kee ueeYe efceue mekes.

Deehekes yeQke ves keF& Deve skevee@ueespeer FveerefmeSefJe pewmes efJev[es meJe&j Jeeg&DeueeF&uesMeve, [smke e@he Jeeg&DeueeF&uesMeve, Deewj yewke [^e@he kevmeeueer[sMeve Meg efkeS nQ. FvnW heee&JejCe GvcegKeer keoce kes he ceW G"eee ieee nw Fvemes [ee mesvj keer keee&kegMeuelee ceW Je=ef nesieer. yeQke kes efJemle=le ves Jeke& kees DeheeFce Deewj ef[ceeb[ Deheies[ kees hetje kejves kes efueS veF& skevee@ueespeer DeeOeeefjle Sce.heer.Sue.Sme. ceW ceeFies efkeee ieee nw, FvjheeFpe cewvespeceW efmemce kees Deheies[ leLee heYeeJeer {bie mes eueeves kes efueS vees cee[etue ceW efMeHe efkeee ieee. yeQke kes ye]{les ngS DeeF&.er. FvHeem^keej kee DevegheJele&ve kejves kes efueS Ssmee efkeee ieee. keesj yeQeEkeie heCeeueer kees mebJee|Oele iegCeeW kes meeLe Ge mebmkejCe ceW efMeHe efkeee ieee nw. keF& vees cee[etue pewmes mLeeeer Deeeqmle kee

39

Jeeef<e&ke efjhees& Annual Report

2011-12

ueKeveT Deewj veF& efouueer ceW ceesyeeFue S.er.Sce. Meg efkeS ieS nQ. keg cetue mebJeefOe&le megefJeOeeSb pewmes DeeveueeFve vekeoer pecee Deewj eske pecee, eske yegke DevegjesOe, Keelee efJeJejCe DevegjesOe efueHeeHes ceW vekeoer SJeb eske pecee pewmeer megefJeOeeSb et.S.F&. ceW heejbYe keer ieF& nQ. [sefye kee[&/esef[ kee[& kes efueS Fbjves Yegieleeve iesJes mesJeeSb JeeheeefjeeW kees Deewj Fbjves KejerooejeW kees DeeveueeFve Kejeroejer nsleg megjef#ele SJeb mebjef#ele ewveue kes he ceW oer peeleer jner nQ. Deehekes yeQke kes meYeer ieenkeeW kees megefJeOeeSb osves nsleg Sme.Sce.Sme. Deue& ef[ueerJejer iesJes kees GVele efkeee ieee. Je<e& kes oewjeve ieenkeeW kees Ske Deewj mee|Jeme ef[ueerJejer ewveue GheueyOe kejeee ieee, Fmekes efueS ueKeveT Deewj ye[ewoe ceW mebHeke& kesveW kee MegYeejbYe efkeee ieee. Deehekes yeQke kes ieenkeeW kees efjsue ef[heesefpejer mesJeeSb GheueyOe kejeeer ieF&. Ske kesverke=le ef[heesefpejer DeeJesove kes meeLe ner MeeKeeSb Sve.Sme. [er.Sue Deewj meer.Sme.[er.Sue oesveesb mesJeeSb osves kes efueS meeqppele nQ. Deeve ueeFve ^seE[ie heCeeueer mes Deehekee yeQke Deeve ueeFve mesJeeDeeW keer hetjer e=bKeuee ieenkeeW kees os mekesiee, efpememes efke Jes FeqkeJeer, cetetDeue Heb[dme, yeeb[dme SJeb heejbefYeke meeJe&peefveke efveie&ce (DeeF&.heer.Dees) ceW Yeeie ues mekeWies. vekeoer heyebOeve heCeeueer hetjer lejn Jesye DeeOeeefjle vekeoer heyebOeve heCeeueer nw efpemes Deehekes ieenkeeW kees heoeve efkeee pee jne nw, efpemeceW heeeqhle heyebOeve (mebienCe) Yegieleeve heyebOeve Deewj FveJeeFme cewvespeceW (heeeqhleeeb SJeb ose heyebOeve) Meeefceue nQ. esef[ kee[& heyebOeve keer veeer heCeeueer heejbYe keer ieeer nw efpememes Deehekes yeQke kes esef[ SJeb [sefye kee[& heefjeeueve kees JeeHeke heyebOeve GheueyOe nesiee. meYeer meeryeerSme MeeKeeSb Deej.er.peer.Sme. Deewj vesHe kes ceeOece mes FbjyeQke Oeve hes<eCe kes efueS me#ece nQ. Deej.er.peer.Sme. Deewj vesHe kees nceejs yeQke kes Fbjves Deewj yeQeEkeie hees&ue kes meeLe pees[ efoee ieee nw. vesHe keer ms Let heesmeseEmeie kes ceeOece mes yeQke Deewj yeQke kes meeLe #es$eere ieeceerCe yeQkeeW kees DeeJeke mebosMeeW kes meeLe pees[ efoee ieee nw. hetjs efJee ceW Deblej yeQke efJeeere mebosMeeW kes efueS eqmJeHe keer megefJeOee Yeejle ceW efJeosMeer cege kes efueS heeefOeke=le meYeer MeeKeeDeeW Deewj efJeosMeer MeeKeeDeeW ceW GheueyOe kejeeer ieeer nw. Yegieleeve mebosMe meeuetMeve (heer.Sce.Sme) kees 20 efJeosMeer sjerjerpe Deewj Yeejle keer meYeer heeefOeke=le MeeKeeDeeW ceW keeee&eqvJele kejeee ieee nw; heer. Sve.Sme megefJeOee kes eje eqmJeHe mebosMeeW kees Heecex kejves leLee Gvekee heceeCe kejves ceW meneelee efceueleer nw. FvnW eqmJeHe ceevekeeW kes Deveghe meeryeerSme mes pevejs efkeee peelee nw Deewj en S.Sce.Sue. eske mes neskej heehle nesles nQ. Je<e& kes oewjeve, efie[ DeeOeeefjle eske ^bkesMeve heCeeueer (meer.er.Sme) kees esVew, keesecyeletj SJeb yeWieuetj ceW keeee&eqvJele efkeee ieee. Deehekes yeQke keer mesJee meghego&ieea ceW megOeej ueeves nsleg yewke Dee@efHeme keeeex kees efmeer yewke Dee@efHeme SJeb jerpeveue yewke Dee@efHeme hej kesverke=le kej efoee ieee nw. Je<e& kes oewjeve Deehekes yeQke ves 5 vees jerpeveue yewke Dee@efHeme heejbYe efkees. Deye Deehekes yeQke ceW 70 efmeer yewke Dee@efHeme SJeb 10 jerpeveue yewke Dee@efHeme keee&jle nQ. Jeefeiele eske yegke peejer kejves kee keee& Yeer kesverke=le kej efoee ieee nw. Deehekes yeQke ves kesverke=le SHe.meer.Sve.Deej heefjeeueve heejbYe efkees nQ. cegcyeF& ceW Deeescess[ eske heesmeseEmeie kesv (DeeJeke SJeb peeJeke) kee MegYeejbYe efkeee ieee Lee. Deehekes yeQke ves heespeske veJeefvecee&Ce kes Devleie&le

efyepevesme heesmesme efjFbpeerefveeeEjie kes Ske Yeeie kes he ceW metjle SJeb Denceoeyeeo ceW Yeer Fme heefeee kees heejbYe efkeee nw. heefjeeueveiele ueeiele kece kejves SJeb yesnlej efveefOe heyebOeve nsleg et.kes. et.S.F&., yeneceepe, yenefjve, ne@biekee@bie, eEmeieehegj, yesequpeece SJeb Yeejle ceW Skeerke=le iueesyeue ^spejer meesuetMeve kees keeee&eqvJele efkeee ieee nw. efJeefveeeceke Devegheeueve nsleg Yeejle SJeb 20 efJeosMeer kesveW hej Sver ceveerueeWeE[^ie (S.Sce.Sue) kees keeee&eqvJele efkeee ieee nw. DeeHekes yeQke ves peesefKece eyebOeve meeuetMeve keeee&eqvJele efkeee nw. Gece Devegmeej peer.Sue.mee@uetMeve kees keeee&eqvJele efkeee ieee nw. en megefJeOee Deehekes yeQke kees keejesyeej efJekeeme ceW keee&veerefleke efveCe&e uesves ceW ceooieej meeefyele nesleer nw Deewj GeceeW keer mecesefkele efjhees& Yeer GheueyOe kejeleer nw. Yeejle ceW Deehekes yeQke kes meYeer keeee&ueeeW ceW kesverke=le hes-jesue, Jesleve cee@[etue, F&-er[erSme cee@[etue SJeb DeJekeeMe cee@[etue keeee&eqvJele efkees ieS nQ. yeQke kece&eeefjeeW kee meW^ue [se yesme leweej kejves kes GsMe mes kece&eejer mesJee ceeveJe mebmeeOeve vesJee\keie kees keeee&eqvJele efkeee ieee nw leeefke Fmemes mebyebefOele legjvle efveCe&e, heoesVeefle SJeb eeve heefeee kes meeLe ner ceeveJe mebmeeOeve heefeee kees mJeeeefuele yeveeee pee mekes. Deehekes yeQke ves JeeJemeeefeke jCeveerefle keer Ske henue kes he ceW ueeerueer SJeb keee&veerefleke meteveeDeeW kee FbjSeqkeJe eesle heoeve kejves kes efueS [se JesDej neTme, ieenkeeW kees yesnlej lejerkes mes mecePeves kes efueS ieenke mebyebOe heyebOeve SJeb etefveHeece& kemcej Jet See@me ewveue heejbYe efkeS nQ. efJeeere meceeJesMeve kees meHeue yeveeves nsleg efyepevesme kee@jmheeW[W kes ceeOece mes Dee@ve ueeFve SJeb Dee@He ueeFve, oesveeW ceeOeceeW mes Keelee Keesueves keer heefeee SJeb uesve-osve nsleg metevee heeweesefiekeer megefJeOeeSb efJekeefmele keer ieF& nQ. efJeeere meceeJesMeve nsleg yeQke keer veJeerve henue kes he ceW iegpejele, Gej heosMe SJeb efyenej ceW heeeue DeeOeej hej ceesyeeFue Jeenve eje yeQeEkeie mesJee heejbYe keer ieF& nw.

Je<e& kes oewjeve yeQke kes ieeceerCe ieenkeeW kees DeyeeefOele yeQeEkeie mesJeeSb megefveeqele kejves kes GsMe mes keg Deewj ieeceerCe MeeKeeDeeW ceW meewj Gpee& pevejsMeve efmemce (SmeHeerpeerSme) keeee&eqvJele efkeee ieee. meewj Gpee& pevejsMeve efmemce kes ceeOece mes Gve MeeKeeDeeW kees et.Heer.Sme mes JewkeequHeke Gpee& efceuesieer peneb efyepeueer keer yengle keceer nw DeLeJee DeefOeke uees[MeseE[ie jnleer nw. Je<e& kes oewjeve heeweesefiekeer keer megj#ee hej DeeeceCe kees eqiele jKeles ngS Ske meg{ metevee megj#ee heyebOeve heefle kees ueeiet efkeee ieee nw.

metevee heeweesefiekeer keer YeeJeer eespeveeSb

efJeeere meceeJesMe kes Devleie&le, DeeOeej mecee|Lele Yegieleeve heefle (S F& heer Sme) DeeOeej Yegieleeve efyepe (S heer yeer) Deu^e mceeue MeeKeeSb Deeefo pewmeer efJeefYeVe henue keer pee jner nQ. SerSce, Fbjves yeQeEkeie, Hes kee[& kes ceeOece mes Fbj yeQke ceesyeeF&ue HesceW mesJee (DeeF&SceHeerSme), SerSce Je hJeeFb Dee@]He mesue keeee&vJeeve, etjesefHeeve ceemj Jeermee keeee&vJeeve (FSceJeer), efehe DeeOeeefjle kee[&, FbjweqkeJe Jee@eme efjkeefieveMeve efmemce (DeeF&JeerDeejSce) kes ceeOece mes Deewj DeefOeke megefJeOeeSb, SerSce kes ceeOece mes SveF&SHeer, SerSce kes ceeOece mes etefefueer efyeue Yegieleeve Deeefo pewmeer keg Deewj ieenke keseqvle henueeW keer MegDeele hemleeefJele nw. ieenke mebyebOe heyebOeve Deewj [ee Jesej neGme kes Deieues oewj keer eespevee Yeer yeveeF& pee jner nw.

40

Jeeef<e&ke efjhees& Annual Report

DeeHekes yeQke keer SkemeeWpe, F&-efyepevesme pewmeer ceewpetoe GVele efJeMes<eleeDeeW Jeeues Devegheeesieesb kees heesVele kejves keer eespevee nw. yeQke ceW JeJemeee efJeMues<eCe, kece&eejer keee&efve<heeove heyebOeve heefle, kece&eejer eeslmeenve Je ceeveJeMeefe Deeeespevee kes keeee&vJeeve Yeer hemleeefJele nw. yeQke ceW metevee heeweesefiekeer megj#ee kes efueS megj#ee heefjeeueve kesv kees keeee&eqvJele kejvee Yeer hemleeefJele nw. yeQke ves FmeceW metevee heeweesefiekeer {ebes kes Devegketuelece Gheeesie, DeekeeaJeue heespeske, DeeF&heerJeer 6 kee keeee&vJeeve, Deebleefjke heeeseeDeeW kes efueS yeeeescesef^ke DeefOeheceeCeve, efJekeeme nsleg metevee heeweesefiekeer {ebee Deeefo pewmeer heeweesefiekeer heefjeespeveeSb yeveeF& nQ.

2011-12

efJelle Je<e& 2012 keer veF& henueW

ke) yeQeEkeie heefle kees megjef#ele yeveeves kes efueS Deiemle 2011 ceW Hee@[ cewveWpeceW meesuetMeve (SHeSceSme) keeee&eqvJele keer ieF&. efheues oes cenerveeW ceW uesveosveeW ceW efkemeer Yeer kehehetCe& uesve-osve keer efjhees& veneR efceueer. Ke) peveJejer 2012 ceW ye[ewoe keveske kes ceeOece mes Dee@veueeFve SHe[erDeej keer MegDeele keer ieF&.

F&- efyepevesme

ye[ewoe DeejerpeerSme/ SveF&SHeerr

efJeJejCe DeeJeke uesveosveeW keer mebKee peeJeke uesveosveeW keer mebKee Deewmele uesveosve (DeeJeke) Deewmele uesveosve (peeJeke) eefleefove eefleefove 2010-11 efJelle Je<e& 2012 DeejerpeerSme SveF&SHeer DeejerpeerSme SveF&SHeer 13,98,612 34,24,515 16,62,070 61,37,139 19,25,969 14,88,661 21,47,527 29,48,252 5,793 7,235 17,035 8,015 7,720 9,338 28,376 13,211

Deehekes yeQke kee F&- efyepevesme efJeYeeie efJeefYeVe hekeej kes Jewkeequheke ef[ueerJejer ewveueeW pewmes SerSce, Fbjves yeQeEkeie (ye[ewoe keveske) DeejerpeerSme/ SveF&SHeer, Heesve yeQeEkeie, Fbjves hesceW iesJes DeeF&heerheer Deeefo pewmeer megefJeOeeSb heoeve kejlee nw. Fmekes Deefleefje Deehekes yeQke kee F&- yeQeEkeie efJeYeeie ef[heesefpejer mesJeeSb, vekeoer heyebOeve mesJeeSb Je meesves kes efmekekeeW keer efyekeer kee keee& Yeer osKelee nw. Fme Je<e& yeQke ves ueKeveT Je ye[ewoe ceW keevske meWj, ceesyeeFue yeQeEkeie Je heerhes[ efieHe kee[& Deeefo keer meHeueleehetJe&ke MegDeele keer. efJee Je<e& -12 kes oewjeve F&- JeJemeee ieefleefJeefOeeeW kes Debleie&le efJeefYeVe #es$eeW kee keee&eve<heeove efvecveevegmeej jne f

SerSce/[sefye kee[& heefjeeueve

efJeJejCe heefjeeefuele SerSce keer mebKee peejer [sefye kee[ex keer mebKee

31.03.2011 31.03.2012 1,561 2,012 62.71 ueeKe 80.44 ueeKe

ye[ewoe vekeoer eyebOeve mesJeeSb

efJee Je<e& 2012 kes oewjeve yeermeerSceSme kes kegue uesve-osve 14.19 ueeKe Les, Fmekee kegue ve& DeesJej .10,355 kejes[ jne. Fmeves .1.39 kejes[ kee ueeYe Dee|pele efkeee. ieenkeeW keer mebKee pees 31 ceee& 2011 kees 92 Leer pees 31 ceee& 2012 kees ye{kej 206 nes ieF&. en hemleeJe nw efke Fve mesJeeDeeW kees ejCeye lejerkes mes 100 Deewj kesveW leke ye{e efoee peeS.

ye[ewoe F&-iesJes hesceW (Fbjves hesceW iesJes)

yeQke kes 104JeW mLeeHevee efoJeme Hej 104 veS SerSce kee GodIeeve kejles ngS eer Sce. [er. ceuee, DeOe#e SJeb eyebOe efveosMeke, meeLe ceW nQ eer Sve. Sme. eerveeLe, keee&keejer efveosMeke SJeb eer. Heer. [er. efmebn, ceneeyebOeke (F&-efyepevesme)

31 ceee& 2011 leke Fmekes Debleie&le 52 ceeX kee hebpeerkejCe efkeee ieee Lee, 31 ceee& 2012 kees en hebpeerkejCe ye{kej 124 nes ieee Deewj efJee Je<e& 2012 kes oewjeve Fmekee kegue ve& DeesJej . 26.49 kejes[ jne. efJelle Je<e& 2012 kes oewjeve Fmeves . 27.94 ueeKe kee ueeYe Dee|pele efkeee.

meesves kes efmekekeeW keer efyeeer

Deehekes yeQke ves meesves kes efmekekeeW keer efyeeer Deetyej, 2007 mes Meg keer. Jele&ceeve ceW 2 ieece, 4 ieece, 5 ieece, 8 ieece, 10 ieece, 20 ieece Deewj 50 ieece cetueJeie& kes efmekekes yeses pee jns nQ. efJee Je<e& 2012 kes oewjeve 80,958 efmekekes yeses ieS, efpevekee kegue Jepeve 668.45 efkeuees ieece Lee. efJee Je<e& 2012 kes oewjeve Fme ieefleefJeefOe mes . 11.20 kejes[ kee ueeYe Dee|pele ngDee.

efJee Je<e& 2012 kes oewjeve Deehekes yeQke kees SerSce heefjeeueve nsleg vesMeveue hesceW keeheexjsMeve Dee@He Fbef[ee (SveheermeerDeeF&) mes yesm yeQke Fve heeqyueke meskej kewsiejer kee Hegjmkeej heehle ngDee.

ye[ewoe keveske ( Fbjves yeQefkebie)

efJeJejCe heeeseeDeeW keer mebKee mecye KeeleeW keer mebKee 31.03.2011 31.03.2012 5,73,575 8,10,430 21,90,700 32,49,216

41

Jeeef<e&ke efjhees& Annual Report

2011-12

efJee Je<e& 2012 kes oewjeve DeejbYe efkeS ieS veS Glheeo
1) ceesyeeFue yeQeEkeie

5) cewm^es efheve [sefye kee[&

yeQke eje peejer efJeefYeVe esef[ SJeb [sefye kee[& Jewkeefuheke ef[ueerJejer ewveue : ceesyeeFue yeQefkebie

MeerIe heejbYe efkeS peevesJeeues veS Glheeo

2) heer- hes[ kee[& 1) efJeosMeer cege Debleje&^ere ee$ee kee[& keer MegDeele. 2) ceuerheue ef[ueerJejer ewveueeW pewmes efke Fbjves yeQekeie, ceesyeeFue yeQekeie, E E SerSce JesyemeeF Deeefo kes ceeOece mes e@he-Dehe, [ererSe efjeepe&, eteefueer hesceW, efkeeEie Deeefo pewmeer cetue mebJee|Oele mesJeeDeeW keer f MegDeele. 3) F&- GlheeoeW/ mesJeeDeeW kes ceeOece mes veee/ Deefleefje JeJemeee ueeves nsleg Jesye DeeOeeefjle vekeoer heyebOeve, F& kee@cee|Meeue hees&ue Deheves meHe Deeefo kes heefleYetefle/hesjesue Deeefo meefnle keeheexjs efyepevesme meesuetMeve keer MegDeele. 4) [sefye kee[& kes Gheeesie Je Fmemes mebyeb Deee kees ye{eves kes efueS mLeeefhele efvee SJeb hegjmkeej keee&eceeW kee Deeeespeve.
eer. Sce. [er. ceuee, DeOe#e SJeb eyebOe efveosMeke eje ye[ewoe efieHekee[& kee MegYeejbYe. meeLe ceW nQ eer Sve. Sme. eerveeLe, keee&keejer efveosMeke SJeb eer Heer. [er. eEmen, ceneeyebOeke (F&-efyepevesme)

ceeveJe mebmeeOeve
nceejs yeQke kes JeJemeee heeblejCe SJeb Fmekeer heefjeeueve FkeeF&eeW kes keee&efve<heeove kees ye{eves kes meceie heeemeeW ceW ceeveJe mebmeeOeve keee&veerefle keer hecegKe Yetefcekee jner nw. ceeveJe mebmeeOeve keee& kee hecegKe GsMe ieenkeeW kees yesnlej mesJeeSb heoeve kejves nsleg kece&eeefjeeW keer me#ecelee kee Gheeesie kejvee nw. Deehekes yeQke kes heeme ueieYeie 42,175 me#ece SJeb DeleefOeke heeslmeeefnle meHe meome nQ, pees Deehekes yeQke kes efJeMeeue JeJemeee heefjeeueve kees yeKetyeer mebYeeueW ngS nQ. Deehekes yeQke ves hecegKe DeieCeer yeQkeeW ceW Deheveer eqmLeefle kees meg{ kejves kes efueS efJee Je<e& 2012 kes oewjeve keg hecegKe ceeveJe mebmeeOeveeW keer henue keer nw. FveceW mes keg henueW, pewmee efke veeres GequueefKele nw, Deheves Deehe ceW efJeefMe Deewj mechetCe& yeQeEkeie #es$e kes efueS Skeoce veF& nw.

3) ueKeveT Deewj ye[ewoe ceW keebske meWj

ye[ewoe ceefveheeue mketue Dee@He yeQeEkeie keer MegDeele

eer. Sce. [er. ceuee, DeOe#e SJeb eyebOe efveosMeke eje ye[ewoe keebske meWj kee GodIeeve

4) Deueie-Deueie lejn kes efJeefYeVe [sefye kee[& ke) efJe]pee huesefvece [sefye kee[& Ke) ceemj kee[& keecyeer ieesu[ [sefye kee[&

42

Jeeef<e&ke efjhees& Annual Report

Deehekes yeQke ves Fme veJeesvces<eer mebmeeOeve ewveue keer MegDeele ceefveheeue iueesyeue SpetkesMeve mee|Jemespe kes meeLe mecePeewlee kej, efJee Je<e& 2012 ceW keer. ye[ewoe ceefveheeue mketue Dee@He yeQeEkeie efmelecyej 2012 mes Deewj Fmekes yeeo heleske efleceener ceW ueieYeie 180 hetCe&le: heefMeef#ele DeefOekeeefjeeW kee yewe GheueyOe kejJeeSiee, efpevnW Deehekes yeQke keer DeeJeMekeleevegmeej DeefOekeeefjeeW kes efJeefMe keee&Yeej kes Devegmeej heomLeeefhele efkeee peeSiee. Ssmes efJeeeefLe&eeW kees yeQke Dee@He ye[ewoe keer DeeJeMekeleeveghe yeQke ceW ueieeves mes hetJe& ye[ewoe ceefveheeue mketue Dee@He yeQeEkeie ceW Ske Je<eeae yeQeEkeie SJeb efJee kes mveelekeesej hee"eece ceW hetCe&keeefueke heefMe#eCe efoee pee jne nw. Ssmes efJeeeLeea yeQke ceW henues efove, henues Iebs ceW ner Glheeokelee kes meeLe heJesMe kejWies. ener Fmekee hecegKe GsMe nw.

2011-12

me#ecelee efvecee&Ce mebyebOeer SeDeej HenueW

efJee Je<e& 2012 kes oewjeve heee&hle heefMeef#ele SJeb efJekeeme keer ieefleefJeefOeeeb peejer jner- efpeveceW mee@He eqmkeue keee&eceeW kes DeueeJee $e+Ce, Heesjskeme, [erueeRime, MeeKee heyebOeve, Deeeespevee, peesefKece heyebOeve Deeefo kes #es$e ceW efJemle=le heefMe#eCe keee&ece meeqcceefuele nw. veS keee& ienCe kejvesJeeues egJee DeefOekeeefjeeW kes : ceen kes heejbefYeke heefMe#eCe keee&ece kes ceeOece mes Gvekee meceie efJekeeme Je heefMe#ele nesvee Yeer megefveeqele efkeee ieee. Deehekes yeQke ves (osMe Yej ceW keee&jle 12 heefMe#eCe kesveW, SJeb metevee heeweesefiekeer kesv Je Denceoeyeeo ceW eqmLele Meer<e& heefMe#eCe ceneefJeeeuee) Fme Je<e& 2,334 heefMe#eCe keee&ece Deeeesefpele efkeS Deewj FmeceW 48,090 ueesieeW kees heefMeef#ele efkeee Fmekes DeueeJee Deehekes yeQke ves osMe Je efJeosMe kes heefleeqle efJeefYeVe yeenjer heefMe#eCe mebmLeeveeW ceW Yeer 1,221 kece&eeefjeeW kees heefMe#eCe efoueJeeee. Deehekes yeQke kes meYeer ceneheyebOekeeW Je Ghe ceneheyebOekeeW kees Yeejle kes Ske Glke= yeer- mketue DeLee&le DeeF&SmeJeer, nwojeyeeo ceW Deeeesefpele Ge heyebOeve keee&ece ceW heefleefveege efkeee, peyeefke Ske Deve henue kes Debleie&le Deehekes yeQke ves mebhetCe& yeQke kes 400 mes DeefOeke ueesieesb kees efJeMes<e he mes efveOee&jCe kej, veS Yeleea DeefOekeeefjeeW kes efueS ceQj kes he ceW keee& kejves nsleg efJeMes<e ceWeEjie keee&ece ceW heefMeef#eCe efoueJeeee.

vesle=lJe efJekeeme
ye[ewoe ceefCeHeeue mketue kes efJeeeefLe&eeW kees mebyeesefOele kejles ngS [e. kes. meer. eeJeleea, GHe ieJeve&j, Yeejleere efj]peJe& yeQke

ceeveJe mebmeeOeve heeblejCe heespeske mheMe& keer MegDeele

ueesieebs ceW vesle=lJe #ecelee kee efvecee&Ce kejves keer Deefle DeeJeMekelee kees Oeeve ceW jKeles ngS Deehekes yeQke ves Ske Jeeheke vesle=lJe efJekeeme keee&ece heespeske G[eve keer MegDeele keer nw, efpemeceW meYeer Menjer Je ceneveiejer MeeKeeDeeW kes MeeKee heyebOekeeW leLee meneeke ceneheyebOeke SJeb Ghe ceneheyebOeke meeqcceefuele efkeS ieS. Fmekee GsMe YeefJe<e kes ueer[me& kees leweej kejvee nw. Flevee ye[e Je Jeeheke vesle=lJe efJekeeme heeeme yeQeEkeie Geesie kes efueS Delegueveere Je Yeejleere yeQke ceW Deheves Deehe ceW henuee heeeme nw.

Fme heefjeespevee keer MegDeele Fme Je<e& kes oewjeve heeweesefiekeer SJeb Deehekes yeQke kes JeJemeee heeblejCe kees meneesie kejves keer eq mes Jele&ceeve Se. Deej. heefeeeDeeW, mebjevee SJeb veerefleeeW kees veee mJehe osves kes efueS keer ieF&. Fme Heefjeespevee kes Debleie&le eefleYee eyebOeve, GllejeefOekeej Deeeespevee, Jew%eeefveke meeEHeie cee@[ue SJeb ceeveJe Meeqkele Deeeespevee Deewj efJekeeme SJeb me#ecelee efvecee&Ce, keee&efve<Heeove eyebOeve Fleeefo pewmeer efJeefYeVe veJeesvces<eer Henuesb keer ieF.

Se. Deej. heeweesefiekeer kee keeee&vJeeve

Deehekes yeQke ves Ske efJemle=le heeweesefiekeer huesHeece& leweej efkeee nw, efpemeceW ceeveJe mebmeeOeve heyebOeve, heefMeef#ele kece&eeefjeeW keer mesJeeDeeW nsleg ceeveJe mebmeeOeve vesJeke& hesjesue SJeb ueerJe cees[etume meeqcceefuele nQ en heeweesefiekeer huesHeece& efJeefYeVe Se. Deej. keeeeX kes mJele- efve<heeove ceW me#ece nw Deewj Fme Je<e& kes oewjeve Fme heefle kes Debleie&le efJeYeVe cees[etume kes keeee&vJeeve hej keee& peejer jne.

en keee&ece vesle=lJe kes leerve cees[etdume ueereE[ie mesuHe, ueereE[ie Deome& Deewj ueereE[ie efyepevesme kes DeeOeej Hej leweej efkeee ieee nw Deewj FveceW mes heleske cees[etdume Dee@He meeF FJeWme Je keeseEeie eqkeueefveke kes mecevJee kes peefjS mecyeesefOele efkeee pee jne nw. Fme keee&ece ceW efJee Je<e& 2012 kes oewjeve Deehekes yeQke kes meele DebeueeW kes meele mecetneW ceW 960 heefleYeeefieeeW kees meeqcceefuele efkeee ieee Je Deieues Je<e& leerve mecetneW ceW ueieYeie 460 mes DeefOeke heefleYeeefieeeW kees meeqcceefuele efkeee peeSiee.

Yeleea DeefYeeeve
Deehekes yeQke ves mesJeeefveJe=eqe keer hete|le, JeJemeee efJekeeme kees yeveeS jKeves Je

43

Jeeef<e&ke efjhees& Annual Report

2011-12

leerJe MeeKee efJemleej kes efueS Je<e& oj Je<e& DeeOeej hej efvejblej heeeme efkeS nw. Je<e& kes oewjeve Deehekes yeQke keer ece Meefe keer DeeJeMekelee keer mecemee kees otj kejves kes efueS Yeleea kes efueS efJeYeVe hejer#eeDeeW kee Deeeespeve efkeee ieee. Je<e& kes oewjeve Deehekes yeQke keer oesveeW ner lejn keer pejleeW - meeceeve he mes veewkejer es[kej peevesJeeuees keer peien Yejves Je JeJemeee efJekeeme keer pejleeW kees hetje kejves keer eq mes Yeejer mebKee ceW efJeMes<e%e DeefOekeeefjeeW, heefjJeer#eeOeerve DeefOekeeefjeeW, heeleeqle JeeJemeeefeke mketueeW mes meerOes kewcheme Yeleea kes ceeOece f mes egJee SceyeerS DeefOekeeefjeeW keer Yeleea keer MegDeele keer. Deehekes yeQke ves efJeefYeVe eseCeeeW / Jesleveceeveebs ceW 1726 DeefOekeejer (meeceeve Deewj efJeMes<e%e f esCeer oesveeW) 1395 efueefheke Deewj 629 DeOeervemLe mebJeie& kes meHe meomeeW keer Yeleea keer. Deve 125 veS keee|ceke keee&ienCe keer heeeee ceW nQ. Fme lejn mes f yeQke ves efJeeere Je<e& 2012 kes oewjeve kegue 3875 veS kece&eejer Yeleea efkeS. Yeleea keer en heeeee Je<e& 2012-13 kes oewjeve Yeer peejer nw, Deewj meeLe ner f DeefOekeeefjeeW ves ueieYeie 1000 heoeW Deewj efueefhekeeW kes 2000 heoeW kees Yejves keer Yeleea heeeee eue jner nw. f

ceW mes Ske nw, efpemeceW meyemes DeefOeke mebKee ceW Deveg. peeefle./ Deveg. pevepeeefle kes ueesie keee&jle nQ, pees Fvekes efJekeeme SJeb keueeCe kes heefle yeQke keer Jeeveyelee heoe|Mele kejlee nw. Deveg. peeefle./ Deveg. pevepeeefle kes ueesieeW kes efJekeeme Deewj Gvekes keueeCe kes efueS yeQke eje efkeS ieS kegske heeemeeW keer peevekeejer veeres oer ieF& nw:-

Devegmetefele peeefle/pevepeeefle/Deve efhe[s JeieeX kes efJekeeme hej efJeMes<e yeue

yeQke meceepe kes Smemeer/Smeer SJeb Deve efhe[s JeieeX mes peg[s JeefeeeW kes efJekeeme SJeb keueeCe mebyebOeer mebJewOeeefveke GheyebOeeW SJeb meeceeefpeke GsMe kes heefle heefleye nw. nceeje yeQke hetjs yeQeEkeie Geesie ceW Gve egeEveoe yeQkeeW ceW mes Ske nw efpemekes heeme Smemeer SJeb Smeer mebJeie& mes peg[s DeefOekelece kece&eejer nQ, efpememes yeQke keer Fme Jeie& kes efJekeeme SJeb GlLeeve kes heefle heefleyelee kee helee euelee nw. yeQke eje Smemeer SJeb Smeer ueesieeW kes efJekeeme SJeb keueeCe kes mebyebOe ceW efkeS ieS heeemeeW kee mebef#ehle GuuesKe veeres efkeee ieee nw.

kewefjej efJekeeme nsleg he-jsKee

leerJe kewefjej efJekeeme nsleg kece&eeefjeeW keer ye{leer Deekeeb#eeDeesb kees hetje kejves kes efueS meceer#eeOeerve Je<e& kes oewjeve efJeMes<e heeeme efkeS ieS efpevekes eje kece&eeefjeeW kees Ge Glheeokelee nsleg heeslmeeefnle efkeee ieee. Deheves es keee&efve<heeove kejvesJeeues kee|ceeeW kees hegjmke=le kejves Deewj ye[er efpeccesoeefjeeW kes heefle Deekee|<ele kejves nsleg Deehekee yeQke heefleJe<e& efyevee efkemeer keeJe kes meYeer esefCeeeW/JesleveceeveeW ceW ueesieeW kees efveeefcele he mes heoesVele kej jne nw. Fme heJe=efe kees yeveees jKeles ngS efJeeere Je<e& 2012 kes oewjeve Yeer ye[s hewceeves hej heoesVeefle heefeee Meg keer ieF& efpevekes heefjCeece veeres efoes iees nQ. meye meHe mes efueefheke efueefheke mes DeefOekeejer ke.he.es - I mes ce.he.es II (DeefOekeejer mes heyebOeke) ce.he.es II mes ce.he.es III (heyebOeke mes Jeefj heyebOeke) ce.he.es. III mes Je.he.es IV (Jeefj heyebOeke mes cegKe heyebOeke) Je.he.es IV mes Je.he.es V (cegKe heyebOeke mes me. ceneheyebOeke) Je.he.es V mes meJeexe kee. he. es VI (me. ceneheyebOeke mes Ghe ceneheyebOeke) meJeexe kee. he. es VI mes meJeexe Je. he. es VII (Ghe ceneheyebOeke mes ceneheyebOeke)
207 450

veewkeefjeeW ceW Deej#eCe

yeQke Deheveer DeefKeue Yeejleere SJeb mLeeveere Yeleea eespeveeDeeW ceW Yeejle mejkeej eje veewkeefjeeW ceW Deej#eCe kes mebyebOe ceW efveOee&efjle meYeer efoMeeefveoxMeeW kee Devegheeueve kejlee nw. DeefKeue Yeejleere efveegefeeeW ceW 15% heo Devegmetefele peeefleeeW kes efueS leLee 7.5% heo Devegmetefele pevepeeefleeeW kes efueS Deejef#ele efkeS peeles nQ. #es$eere DeeOeej hej keer ieF& Deve Yee|leeeW ceW efJeefYeVe jepeeW kes efueS efveOee&efjle Gheege heefleMele kee Devegheeueve efkeee pee jne nw. yeQke ceW Yeleea kes mebyebOe ceW Smemeer/Smeer DeeJesokeeW kes efueS Yeleea hetJe& DeesefjSbsMeve heefMe#eCe heoeve kejves kes efueS efJeMes<e heeeme efkeS peeles nQ. Deeeg meercee SJeb eesielee ceW Gheege efjeeele heoeve keer peeleer nw. Smemeer/ Smeer DeYee|LeeeW kes mee#eelkeej ceW Yeer efjeeele yejleer peeleer nw leeefke Deejef#ele heoeW hej efveegefe nes mekes. Yeleea nsleg meceer#ee hewveue ceW DeefveJeee& he mes Ske Smemeer/Smeer meome Meeefceue efkeee peelee nw. mee#eelkeej nsleg yegueeS ieS Smemeer/Smeer DeYee|LeeeW kees ee$ee Jee keer heelehetele keer peeleer nw. f | veewkejer ceW Deej#eCe osves kes DeueeJee yeQke efJeeceeve efoMeeefveoxMeeW kes Deveghe Smemeer/Smeer kece&eeefjeeW kes kewefjej efJekeeme SJeb heoesVeefle kes mebyebOe ceW Deej#eCe SJeb Deve megeJeOeeSb heoeve kejlee nw. heoesVeefle heeeee ceW Yeeie uesves f f kes hetJe& heoesVeefle hetJe& heeMe#eCe heoeve efkeS peeles nQ. yeQke kes GheueyOe DeeJeemeeW f ceW Smemeer/Smeer kes efueS 10% kee Deej#eCe efkeee ieee nw. 31 ceee& 2012 kees meHe Meefe SJeb Devegmetefele peeefle SJeb pevepeeefle kee heefleefveefOelJe efvecveevegmeej jne: kew[j DeefOekeejer efueefheke meye meHe kegue kegue 16,953 16,448 8,046 41,447 Smemeer Smemeer
%

600 efjeqkeleeeb Yejves kee keee& eieefle Hej nQ. 500 efjeqkeleeeb Yejves kee keee& eieefle Hej nQ. 275 efjeqkeleeeb Yejves kee keee& eieefle Hej nQ.
85 28 11

Smeer 1,159 1,070 733 2,962

Smeer
%

Deveg. peeefle./ Deveg. pevepeeefle/Deve efhe[e Jeie& kes ueesieeW kes efJekeeme hej efJeMes<e Oeeve efoee ieee. Deehekee yeQke Deveg. peeefle./ Deveg. pevepeeefle/Deve efhe[e Jeie& kes ueesiees kes efJekeeme Deewj keueeCe kes efueS mebJewOeeefveke efnleeW Deewj meeceeefpeke GsMeeW keer hete|le kes efueS heefleye nw. Deehekee yeQke mebhetCe& yeQeEkeie Geesie ceW Gve yeQkeeW

2,936 14.76 2,428 17.32 2,845 35.36 8,209 19.81

6.84 6.51 9.11 7.15

44

Jeeef<e&ke efjhees& Annual Report

2011-12

Devegmetefele peeefle/pevepeeefle ke#e

yeQke ceW Deej#eCe leLee Smemeer/Smeer kece&eeefjeeW kes efueS Deve mecye heeJeOeeveeW keer efveiejeveer kes efueS Ske efJeMes<e Smemeer/Smeer ke#e keee&jle nw. ceneheyebOeke mlej kee Ske keee&heeueke Smemeer/Smeer kes efueS cegKe mebheke& DeefOekeejer nw pees Smemeer/Smeer kece&eeefjees mes mebyebefOele efJeefJeOe efoMeeefveoxMeeW kee Devegheeueve megefveeqele kejles nQ. yeQke kes heleske Debeue ceW Smemeer/Smeer nsleg Ske mebheke& DeefOekeejer efveege efkeee ieee nw pees Debeue kes Smemeer/Smeer kece&eeefjeeW kes meYeer ceeceueeW SJeb efMekeeeleeW kes efveheejs keer eqmLeefle keer osKejsKe kejlee nw.

peguee Gheeesie efkeee ieee. MeeKee kes Yeerlej yewvej, heesmme&, ueerHeuesdme heoe|Mele kej efJemle=le MeeKee vesJeke& kes ceeOece mes Gvekes heeemeeW kees meceLe&ve efoee ieee.

ceekexeEie henueW
India is a unique blend of diverse cultures, religions, languages and festivals. Bank of Baroda, Indias International Bank, is proud to present glimpses of this rich heritage woven intrinsically into the life of every Indian.

Devegmetefele peeefle/ pevepeeefle keueeCe mebIe kes meeLe yew"ke

yeQke Devegmetefele peeefle/pevepeeefle keueeCe mebIe kes heefleefveefOeeeW kes meeLe efleceener DeeOeej hej yew"keW Deeeesefpele kejlee nw leeefke Gvekes meeLe meerOee mebJeeo mLeeefhele efkeee pee mekes SJeb Smemeer/Smeer mebyebOeer Deej#eCe leLee Deve heeJeOeeveeW keer meceer#ee keer pee mekes. Fve yew"keeW ceW DeOe#e SJeb heyebOe efveosMeke leLee Jeefj keee&heeueke efpemeceW Smemeer/Smeer nsleg cegKe mebheke& DeefOekeejer Meeefceue nQ, Yeeie uesles nQ.
& 20 ke<e
12

Jes kew ueW[j kee MeY g eej bYe

Yeejlejlve [e@. yeeyee meenye Debyes[kej cewceesefjeue ^m

yeQke ves 1991 ceW Yeejle jlve [e@. yeeyee meenye Debyes[kej cewceesefjeue ^m keer mLeehevee keer efpememes efke Smemeer/Smeer kece&eeefjeeW SJeb Gvekes heefjJeej peveeW kes ueeYe nsleg keueeCekeejer ieefleefJeefOeeeW kees ye{eJee efceue mekes. Smemeer/Smeer kece&eeefjeeW kes yeeeW kees e$eJe=efe heoeve kejves kes DeueeJee osMe kes cenlJehetCe& kesveW hej ^m eje Smemeer/Smeer mecegoee kes pejlecebo e$eeW kees e$eJe=efe heoeve keer peeleer nw.
La

unc

0 h of C ale n d ar 2

12

Devegmetefele peeefle/pevepeeefle je^ere Deeeesie kee oewje

Devegmetefele peeefle/pevepeeefle je^ere Deeeesie ves Je<e& kes oewjeve efJeefYeVe mLeeveeW DeLee&le - Denceoeyeeo (09-09-2011), jepekees (16.09.2011), metjle (08.10.2011),DeeCebo(09.11.2011), yeuemee[(11.11.2011) peeceveiej (23.12.2011), Yee(05.12.2011), Goeheg j (29.12.2011), cesnmeeCee(27.01.2012), ieesOeje(17.03.2012), keesuekeelee(21.02.2012) leLee peesOehegj (29.03.2012) ceW yeQke kee oewje efkeee SJeb veerefleeeW leLee keee&eceeW kes keeee&vJeeve mlej hej efJeeej efJeceMe& SJeb Gmekeer meceer#ee keer. yeQke ceW Deeeesie kes megPeeJe SJeb efoMee efveoxMeeW kee meeJeOeeveer hetJe&ke Devegheeueve efkeee pee jne nw.
yeQke kes Je<e& 2012 kes keuesC[j kee ueeskeeHe&Ce

DeJeletyej - vekecyej October - November 2011

I
yeQke ves 20 pegueeF& 2011 kees mLeehevee efoJeme kes MegYe DeJemej hej "efmeievesej detve" kees uee@be kej meesefveke ceeref[ece ceW yeev[ keer MegDeele keer. kee@heexjs yeebeE[ie henueeW pewmes; efmeievesej detve uee@be kejvee, yeQke kes efJeeere heefjCeeceeW leLee hegjmkeejeW kes efJe%eeHeve Deewj efJeefYeVe Glheeo DeefYeeeveeW kes ceeOece mes efvecveefueefKele mebJeOe&ve ngDee. Je<e& 2012 ceW yeQke keer yeev[ Jewuet ye{kej $ 675 efceefueeve nes ieF& pees Je<e& 2011 ceW $ 585 efceefueeve Leer. Je<e& 2012 ceW yeQke keer yeeC[ jQeEkeie megOej kej 166 nes ieF& pees Je<e& 2011 ceW 214 Leer. (eesle - yeev[ HeeFveWme- e@he yeev[ yeQeEkeie 500, 2012 meJex)

ceekexeEie
Je<e& 2011 kes oewjeve yeQke ves ceekexeEie meches<eCe kes efueS jsKee efe$e heefleefyecye "eqmkecewve" keer veeeeye lejerkes mes Keespe keer efpememes yeQke keer yeeb[ Jewuet ceW Je=ef ngF& leLee efJeefYeVe yeebef[ie henueeW kees ieefle efceueer. yeeb[ efJekeeme ee$ee kees Deeies ye{eles ngS yeQke ves 20 pegueeF& 2011 kees mLeehevee efoJeme kes MegYe DeJemej hej "efmeievesej detve" kees uee@bve kej yeeb[ keer meesefveke ceeref[ece ceW MegDeele keer. yeQke kes ceekexeEie mebJeeo kee cegKe Oese yeev[ Jewuet ceW Je=ef ueevee leLee Heeru[ meHe kees mebhetCe& mebyeue heoeve kejvee Lee.

efmeievesej detve
efJeeere Je<e& 2012 kes oewjeve yeQke ves efmeievesej detve uee@be keer. efmeievesej detve Ske Dee@ef[ees heerme nw pees yeev[ heme&veefueer ( Oegve) kees oMee&lee nw, yeQke kes ueesiees kees eJe ceeOece ceW mebJeOe&ve kejlee nw leLee heYeeJeer yeveelee nw leeefke yeQke keer yeeev[ie Fmekes ieenkeeW leLee kece&eeefjeeW mes cepeyetleer kes meeLe peg[ mekes. en Yeer GuuesKeveere nw efke efmeievesej detve yeQke kees JeeFyeb(peerJeblelee hetCe&) , Glmeener, egJee mebie"ve kes he ceW heoe|Mele kejsieer leLee Fmekeer MegDeele

Glheeove meceLe&ve
Je<e& 2011-12 kes oewjeve efjsue $e+Ce, eeuet peceejeefMeeeb, yeele pecee jeefMeeeb, SmeSceF& Glheeo. SveDeejDeeF& Glheeo Deewj mJeCe&cegeDeeW keer efyeeer kees ye{eJee osves kes efueS Deveske Glheeo mebJeOe&ve DeefYeeeve Deeeesefpele efkeS ieS. Heeru[ ceW keece kejves Jeeueer FkeeFeeW kes efyeeer kes heeemeeW kees meceLe&ve osves kes efueS meYeer ceeOeceeW (eEhe, Fuewke^e@efveke Deewj DeeG Dee@He nesce ceeOece) kee efceuee-

45

Jeeef<e&ke efjhees& Annual Report

2011-12

veS yeev[ egie keer MegDeele heoe|Mele kejsieer pees yeQke keer yeeb[ Jewuet kees 360 ef[ieer efjkee@ue Jewuet osiee.

HeeFDeveWefmeeue Fvkeuetpeve leLee o ye[ewoe kehe heesuees tvee&cesv. ieenkeeW kee Oeeve Deekee|<ele kejves kes efueS Dees Dees Se ceeref[ee Yeer heYeeJeer jne.

yeQke Dee@He ye[ewoe kees hegjmkeej Je Geesie peiele ceW ceevelee

yeQke kes efvejblej Glke= Deewj meJeeieerCe keee&efve<heeove ( JeJemeee Je efJeeere oesveeW) es heyebOeve, Glke=lee kes heefle efvee leLee ieeceerCe DeLe&JeJemLee SJeb efJeleere meceeJesMeve ceW eesieoeve kes efueS Je<e& 2011-12 ceW yeQke kees Deveske hegjmkeejeW mes mecceeefvele efkeee ieee. Je<e& 2011-12 kes oewjeve yeQke kees heehle keg hecegKe hegjmkeejeW kee efJeJejCe Deeies efoee pee jne nw er S heF& cewceesefjeue "yewm yeQke DeJee[&" ceesm SHeerefMeSb yeQke Fve kesvee. yesm FveerefMeSefJe Fve FbkeuetefMeJe yeQeEkeie- SHeDeeF&yeerSmeer yeQeEkeie DeJee[&. [ve Sb[ yee@[m^er ([er Sb[ yeer) ueereE[ie heeqyueke meskej yeQke Fve "iueesyeue efyepevesme [sJeueheceW" kewsiejer. vesMeveue DeJee[& Heesj hejHee@jcesvme Deb[j FchueerceWsMeve Dee@He heerSceF&peerheer mkeerce. Fbef[ee yesm yeQke Sb[ HeeFveWefmeeue FbmeretMeve DeJee[&me- ScemeerSkeme Sb[ meerSveyeermeer- erJeer-18 ke) yesm heeqyueke meskej yeQke Ke) eer Sce [er ceuee kees "DeeGmWeE[ie HeeFveWefmeeue heesHesMeveue" kes he ceW egvee ieee. Glke=lee heceeCe he$e-jepeYee<ee efJeYeeie, ie=n ceb$eeuee Sefceer FbjvesMeveue efyepevesme mketue veF& efouueer eje yesm FbsuewkeegDeue etceve efjmeesme& etefueeFpesMeve heweqkeme kes efueS SeDeej SkemeerueQme DeJee[&. ieesu[ve heerkee@ke DeJee[&-SkemeerueQme Fve kee@heexjs ieJeveXme eer Sce [er ceuee kees owefveke Yeemkej Fbef[ee heeF[ DeJee[&- ueeFHe eFce DeeerJecewv DeJee[&. SyeermeerDeeF& DeJee[& 2011 ieesu[ve ^e@Heer Fve Fbef[eve ueQiegSpe heeqyuekesMeve- De#eeced yee@bpe ^e@Heer Fve vet heeqyuekesMeve (veJe efvecee&Ce) yee@bpe ^e@Heer Fve mhesMeue kee@uece (Deheveer yeele) ieesu[ve ^e@Heer Fve Jesye kecetefvekesMeve Dee@ve ueeFve - efjsue hees[ke kewchesve efyepevesme Jeu[& yesm yeQke 2011 DeJee[& Heemsm ieesFbie yeQke - ueepe& yeQkej Dee@He o F&ej - eer Sce [er ceuee, meerSce[er kees yewm heeqyueke meskej yeQke DeJee[& yeeF& ms Heesjce Dee@He yeQkeme& keueye kesjue DeeF&meerS DeeF& DeJee[&me Hee@j SkemeerueWme Fve HeeFveWefmeeue efjheese\ie yewm heeqyueke meskej yeQke yeeF& Sve[ererJeer heesefHe ceeF& SHeSce meme& Dee@He o Fb[m^er - ueer[jefMehe yeeb[ DeJee[&

eer Sce. [er. ceuee, DeOe#e SJeb eyebOe efveosMeke efmeievesej etve peejer kejles ngS. meeLe ceW nQ eer Sve. Sme. eerveeLe, keee&keejer efveosMeke SJeb eer Guneme meebieskej, ceneeyebOeke (ceemebe SJeb ceekexeEie)

ceekexeEie kes Deve heeeme

cegbyeF& ceQjeLeve, 2012 ceW yeQke keer menYeeefielee

efJeefYeVe heeemeeW keer Jepen mes yeQke keer yesnlej GheeqmLeefle, efJe, heeflee Deewj meeKe ceW heee&hle Je=ef ngF&. yeQke ves Deveske mebJeOe&vekeejer Deeeespeve efkees Deewj FveceW Yeeie efueee. yeQke kes yeeb[ kes efJemleej ceW keg hecegKe Deeeespeve peneb yeQke keer yeebeE[ie kee mebJeOe&ve ngDee- ye[ewoe cewjeLeve 2012, hesmeer[W Heueer efjJet veeF 2012, eEce SvegDeue yeQeEkeie kee@vkeuesJe 2012, Deheet&efveer Sv[ ewueWpe , 10JeeB heJeemeer Yeejleere efoJeme 2012, peehegj; cegcyeF& cewjeLeve 2012 ,efHekekeer- DeeF&yeerS yeQeEkeie kee@bvHeQme 2011, 28JeeB mkee@e meefce Dee@ve

46

Jeeef<e&ke efjhees& Annual Report

2011-12

heefjmej efj-FbpeerefveeeEjie Deewj Deeke<e&ke heefjJesMe

yeQke ves 27 petve 2011 kees "cenejepee meeepeerjJe veiej ie=n" Dee@ef[esefjece heleerkeelceke he ceW Je[esoje cetefveefmeheue keeheexjsMeve kees meceejesn hetJe&ke meeQhe efoee. FmeceW 1008 meerW nQ en ye[ewoe Menj kees Meleeyoer Je<e& GHenej kes he ceW nw.

#es$eere keeee&uee metjle kee veee Heefjmej

meeepeerjeJe veiej ie=n ye[ewoe

#es$eere keeee&uee metjle kee GodIeeve kejles ngS eer Sce. [er. ceuee, DeOe#e SJeb eyebOe efveosMeke

mecheoe heyebOeve ceW Deve henueW

efJee ceb$eeuee kes efoMeeefveoxMeeW kes Deveghe Deehekes yeQke ves Deheves kee@ heexjs keeee&uee kees meYeer Debeue SJeb #es$eere keeee&ueeeW kees ScepeerSceSme keveseqkeefJeer kes meeLe ms Dee@He o Dee& Jeeref[ees kee@ bHeWeEmeie heCeeueer kes ceeOece mes hejmhej pees[ efoee nw. Jeeref[ees kee@ bHeWeEmeie kes ceeOece mes keeee&uee hecegKeeW ceW hejmhej yeeleeerle mes MeerIe SJeb kegMeueleehetJe&ke efveCe&e uesves ceW ceoo efceueer nw leLee Fmemes ueeiele ceW Yeer keceer DeeF& nw. Deehekee yeQke F& W[eEjie leLee F& KejeroeW kes he ceW heeseesefiekeer ege henueeW/ mesJeeDeeW keer efoMee ceW Deeies ye{ jne nw. meYeer efJeesleeDeeW kees lelkeeue mekeue Yegieleeve DeejerpeerSme/je^ere Fueske^e@efveke efveefOe DeblejCe SveF&SHeer kes ceeOe mes Yegieleeve efkeS pee jns nQ DeLeJee jeefMe ueeYeeLeea kes Keeles ceW pecee keer pee jner nw. MeeKeeDeeW mes mecye meYeer DeeeqmleeeW leLee Fve hej cetue eme keer ieCevee kees heefjeespevee SJeb metevee heeseesefiekeer efJeYeeie kes meneesie mes meeryeerSme huesHee@ce& ceW ceeFies kej efoee ieee nw. yeoues ngS heefjJesMe leLee GheueyOe ef[ueerJejer ewveueeW kes cesvepej efJeefYeVe kesveW hej Fve neGme jerpeveue yewke Dee@efHeme, efmeer yewke Dee@efHeme leLee mecheke& kesv mLeeefhele efkeS ieS nQ, leeefke heYeeJeer SJeb kegMeue ieenke mesJeeSb megefveeqele keer pee mekeW.

eer Sce. [er. ceuee, DeOe#e SJeb eyebOe efveosMeke, meeepeer veiej ie=n keer eeefyeeeB ye[ewoe Menj keer cesej [e. peesefle Heb[ee kees YeW kejles ngS

ceneceefnce cenejepee mej meeepeerjeJe ieeekeJee[-III kes Jeeefjme eer cenejepee jbpeerle eEmen ieeekeJee[ leLee Deve heoeefOekeeefjeeW ves yeQke keer Goejlee keer cegekeb" mes heMebmee keer. Fme ms Dee@He o Dee& YeJeve ceW veiej keer mece= meebmke=efleke efJejemele kees Gkesje ieee nw. efpemeceW mLeeveere keueekeejeW leLee keejeriejeW kees Meeefceue efkeee ieee nw. en megboj YeJeve Deye ye[ewoe Menj kee uewC[cee]ke& yeve ieee nw. Deye eneb ye[ewoe Menj kes hecegKe meebmke=efleke keee&ece Deeeesefpele efkeS peeles nQ. Ieg[ oew[ jes[ metjle ceW heMeemeefveke keeee&uee- men - DeeJeemeere heefjmej kee efvecee&Ce Deye hetje nes egkee nw. en efyeeu[ie Deefle DeeOegefveke GhekejCeeW leLee Gpee& o#e heefleeeW, Je<ee& peue mebienCe heCeeefueeeW leLee heee&JejCe kes Devegketue meeceieer mes megmeeqppele nw. [eeceb[ Menj ceW Fme YeJeve keer meJe&$e heMebmee keer pee jner nw.

47

Jeeef<e&ke efjhees& Annual Report

2011-12

yeQke kes heMeemeefveke keeee&uee yeQke kes Deheves heefjmejeW ceW jKeves mebyevOeer Deehekes yeQke keer veerefle kees Oeeve ceW jKeles ngS yeQke ves JeeJemeeefeke YeJeveeW kes efvecee&Ce nsleg yeWieuetj(kevee&ke), nwojeyeeo(DeevOe heosMe), Fvoewj(ceOe heosMe), Goehegj, keese, peehegj(jepemLeeve) leLee veee jeehegj (eermeie{) ceW YetKeC[ Kejeros nQ. Je<e& kes oewjeve Deehekes yeQke ves MeeKeeDeeW/ keeee&ueeeW kee ueieYeie 30000 Jeie&Heg DeeefOekee/Deeege #es$e mejW[j kej efoee nw, efpememes efkejeS keer yeele ngF& nw. efkejeeeW ceW nes jner efvejblej Je=ef kes cesvepej GheueyOe heefjmejeW kes hetCe& Gheeesie keer DeeJeMekelee cenmetme keer pee jner nw; leodvegmeej MeeKeeDeeW/ keeee&ueeeW kes veJeerkejCe leLee Hee|veeEMeie kejles mecee heee&JejCe kes Devegketue Heveeaej Gheeesie keer MegDeele keer ieF& nw. hetjs Yeejle ceW heefeee Deewj heCeeueer ceW Skehelee keer eq mes heefjmej veerefle efoMeeefveoxMe, efvecee&Ce cewvegDeue, meepemeppee cewvegDeue leweej efkeS ieS nQ.

Fvoewj (ceOeheosMe) ceW DeeJeemeere SJeb JeeJemeeefeke heefjmej kee efvecee&Ce. Yeejle mejkeej kes efoMeeefveoxMeeW kes Deveghe YeejleJe<e& ceW Hewues efJeefYeVe kesveW hej ye[ewoe mJejespeieej efJekeeme mebmLeeveeW kee efvecee&Ce.

MeeKee vesJeke&
31 ceee& 2012 kees yeQeEkeie mesJeeSb heoeve kejves-Jeeues hejchejeiele ewveueeW kee efJeJejCe veeres efoee ieee nw .es ewveue (kesv) Menjer skevees mesJeer ueesieeW eje meeceevele: DeheveeS peeves-Jeeues F&-yeQeEkeie ewveueeW keer leguevee ceW meeceeve ieenkeeW kees Jeefeiele mesJeeSb heoeve kej jns nQ. #es$eere JeieeakejCe (Yeejle) ceneveiej Menjer DeOe&- Menjer eeceerCe kegue efJeosMeer MeeKeeDeeW keer mebKee 871 718 1045 1270 3904 55 kegue MeeKeeDeeW ceW % efnmmesoejer 22.31 18.39 26.77 32.53 100.00 -

efvecee&CeeOeerve heefjeespeveeSb
ceFueehegj, esVew ceW Debeue keeee&uee MeeKee leLee kejWmeer esm nsleg JeeJemeeefeke heefjmej kes efvecee&Ce kee keee& Debeflece ejCe ceW nw leLee Fmekes petve 2012 kes Deble leke hetje nesves keer mecYeeJevee nw. mesveese@he jes[ esVew ceW keee&heeuekeeW leLee Deefle cenlJehetCe& DeefleefLeeeW kes DeeJeeme/efveJeeme nsleg DeeJeemeere heefjmej kee efvecee&Ce keee& Debeflece ejCe ceW nw, leLee petve 2012 kes Deble leke heefjmej DeefOeienCe kej efueS peeves keer mecYeeJevee nw. F&m Dee@He kewueeMe, veF& efouueer ceW DeeJeemeere heefjmej kee keee& hetje nesves kes Debeflece ejCe ceW nw. ee veiej peceMesohegj ceW #es$eere keeee&uee,jerpeveue yewke DeeefHeme, heefMe#eCe kesv leLee 25 Heuewdme Jeeues JeeefCeeqpeke SJeb DeeJeemeere heefjmej kes efvecee&Ce kee keee& hetje nesves kes Debeflece ejCe ceW nw.

Iejsuet Deveg<ebefieeeb Deewj meneesieer kebheefveeeb

efJeeere Je<e& 2012 kes oewjeve yeQke Dee@He ye[ewoe keer Deveg<ebefieeeW mebege GeceeW Deewj meneesieer kebheefveeeW kee keee&efve<heeove meblees<epeveke Deewj Dehes#ee kes Deveghe jne. yee@ye kee[&me efueefces[ ves efJeeere Je<e& 2011 ceW iegCeelceke megOeej ope& kejles ngS efJeeere Je<e& 2012 kes oewjeve ueeYe keceeee. kebheveer ves JeJemeee efJekeeme kes meYeer iegCeelceke henuegDeeW hej Dehevee Oeeve keWeqvle efkeee, heefjCeecemJehe ueeYeheolee iegCeJeeehejke kee[& DeeOeej SJeb meome mebmLeeve DeeOeej ceW megOeej ope& efkeee ieee. yee@ye kewefheue ceekex efueefces[ kees Ske JeeJemeeefeke meerF&Dees keer efveegefe Deewj JeeJemeeefeke erce keer Yeleea eje meg{ efkeee ieee nw. cegKe Oeeve $e+Ce mecetnve, efvepeer FeqkeJeer mecetnve Deewj ceekexeEie efeeekeueeheeW hej nesiee. kebheveer ves Deetyej 2009 ceW mebmLeeiele yeeseEkeie JeJemeee Meg efkeee Lee Deewj Deye en MeerIe ner efjsue yeeseEkeie JeJeeeme kejsieer. ye[ewoe heeeesefveej Smes cewveWpeceW kebheveer efueefces[ Deheves heefjeeueve kes eewLes Je<e& ceW nw, kebheveer ves efmemscesefke FveJesmceW hueeve (SmeDeeeHeer) hej Oeeve keWefle efkeee. meceer#eeOeerve Je<e& kes oewjeve kebheveer ves Deehekes yeQke kes vesJeke& kes ceeOece mes meHeue SmeDeeF&heer DeefYeeeve eueeee leLee SmeDeeF&heer jeefMe ceW GuuesKeveere Je=ef ope& keer. Fbef[ee Hem& ueeFHe FbMeesjWme kebheveer efueefces[ Ske mebege Geceer kebheveer efpemeves 16 veJebyej 2009 kees Dehevee keejesyeej Meg efkeee Deewj Fmes osMe Yej ceW DeeHekes yeQke kes ieenkeeW mes GlmeenJeOe&ke heeflemeeo efceuee. Fbef[ee Hem& ves 40 heefleMele keer DeefOekelece Je<e& oj Je<e& Je=ef oj ope& kejles ngS es keee&efve<heeove efkeee. efJeeere Je<e& 2010 ceW 22 JeeR kebheveer kes he ceW heJesMe kejles ngS en kebheveer 31 ceee& 2012 kees efvepeer kebheefveeeW ceW 10 JeW mLeeve hej Dee ieF&. Fbef[ee Hem& ves ye[ewoe Hem& leLee DeYee Hem& pewmes mebyebefOele GlheeoeW keer MegDeele keer.

mecheoe heyevOeve mebyebOeer YeeJeer eespeveeSb

yeQke kes mebmeo ceeie&, veF& efouueer eqmLele YeJeve kees megvoj SJeb Deeke<e&ke yeveevee. keesebyeletj eqmLele jeceveiej heefjmej kes peerCeexej kee keee& leeefke MeeKee/DeefOekeeefjeeW kes HeueweW kes efueS GheueyOe mLeeve kee DeefOekelece Gheeesie efkeee pee mekes. nwojeyeeo ceW ef[peemj efjkeJejer meeF kes efueS yeQke kes Deheves YeJeve kee efvecee&Ce keee&. yeWieuet ceW heefMe#eCe kesv leLee peehegj ceW Debeue keeee&uee YeJeve kee efvecee&Ce yeQke Dee@He ye[ewoe metevee heeweesefiekeer mebmLeeve ieebOeerveiej (iegpejele) kee veJeerkejCe cegcyeF& ceW mLeeveebleefjle DeefOekeeefjeeW /keee&heeuekeeW kes efueS 138 DeeJeemeere HeueweW kes Yeeb[ghe meHe keJee&me& YeJeve kee peerCeexej.

48

Jeeef<e&ke efjhees& Annual Report

(.ueeKe ceW) keeee&uee meHe
1 34 36 124

2011-12

mebmLee (hebpeerkejCe keer leejerKe kes meeLe) yee@ye kewefheue ceekex efue., 11 ceee&, 1996 yee@yekee[d&me efue., 29 efmelebyej, 1994 ye[ewoe heeeesefveej Smes cewvespeceW kebheveer efue., 5 veJebyej, 1992 Fbef[eeHem& ueeFHe FbMeesjWme kebheveer efue., 19 petve, 2008 vewveerleeue yeQke efue., 31 pegueeF&, 1922

osMe Yeejle Yeejle Yeejle

mJeeefOeke=le kegue efveefOeeeb Deeefmleeeb

12994.38 12623.72 14141.87 14002.31

Meg ueeYe
737.04 1280.07

Deehekes yeQke kes mebeespeve ceW keee&jle veiej jepeYee<ee keeee&vJeeve meefceefleeeW ves Deheves GejoeefelJeeW kees yeKetyeer efveYeeee nw. Je<e& kes oewjeve Deehekes yeQke kes mebeespeve ceW metjle, jepekees leLee peesOehegj ceW leerve veF& veiej jepeYee<ee keeee&vJeeve meefceefleeeb ieef"le keer ieF. yeQke ves Yeejle mejkeej keer jepeYee<ee veerefle kes heYeeJeer keeee&vJeeve kes efueS #es$eere keeee&ueeeW kes efueS 28 veS efJeMes<e%e efnvoer DeefOekeeefjeeW keer Yeleea keer nw. mebmeoere jepeYee<ee meefceefle keer le=leere Ghemeefceefle ves Deehekes yeQke keer ceveeueer MeeKee kee oewje efkeee leLee jepeYee<ee keeee&vJeeve kes #es$e ceW yeQke eje efkeS ieS heeemeeW keer mejenvee keer. Deehekes yeQke ves Deheveer meYeer MeeKeeDeeW (pees efke meer yeer Sme ceW Dee egkeer nQ) kes efHeveekeue efmemce ceW eqmeh cewefpeke meeHedJesej keer MegDeele keer nw leLee ke leLee Ke #es$e ceW heemeyegke /KeeleeW keer efJeJejefCeeeb leLee Deve efjhees& efnvoer ceW pevejs SJeb eEhe kejvee heejbYe kej efoee nw.efnvoer ceW F&yeguesefve ye[ewoe efnvoer [e@ kee@ce kee hekeeMeve lekeveerke /heeweesefiekeer kes ceeOece mes efnvoer kee heeesie ye{eves kee keee& kej jne nw.

36688.15

396009.32

6118.34

104

851

Yeejle
3621.44 4096.21 -1312.36 1 69

Yeejle

41580.81

253516.84 -7257.78

15 1457

jepeYee<ee veerefle kee keeee&vJeeve

meceer#ee DeJeefOe kes oewjeve Deehekes yeQke ves jepeYee<ee veerefle kes keeee&vJeeve ceW GuuesKeveere heieefle keer nw. yeQke ves jepeYee<ee DeefOeefveece /jepeYee<ee efveeceeW keer efJeefYeVe mebJewOeeefveke DeeJeMekeleeDeeW kee Devegheeueve megefveeqele efkeee. yeQke ves Yeejle mejkeej eje Jeee|<eke keeee&vJeeve keee&ece kes lenle efveOee&efjle meYeer hecegKe ue#eeW kees heehle efkeee leLee mebmeoere jepeYee<ee meefceefle kees efoS ieS DeeeemeveeW kees hetje efkeee. yeQke kes GuuesKeveere keee&efve<heeove kes HeuemJehe yeQke kees Yeejleere efjpeJe& yeQke jepeYee<ee Meeru[ heefleeesefielee kes Debleie&le Yeeef<eke #es$e ke ceW heLece leLee Yeeef<eke #es$e KeleLee ie ceW efleere hegjmkeej heoeve efkeee ieee. Deehekes yeQke keer ie=nheef$ekee yee@yecew$eer kees Yeejleere efjpeJe& yeQke mes eewLee hegjmkeej heehle ngDee. peehegj leLee ye[ewoe ceW DeeHekes yeQke kes mebeespeve ceW keee&jle veiej jepeYee<ee keeeeJeeve meefceefleeeW kes GuuesKeveere keee& efve<heeove kes efueS Yeejle mejkeej, jepeYee<ee efJeYeeie eje eceMe: heLece SJeb efleere hegjmkeej heehle ngS. Deehekes yeQke keer ie=nheef$ekee De#eeced kees S yeer meer DeeF& eje Yeejleere Yee<ee hekeeMeve mebJeie& ceW ieesu[ heeFpe, Deheveer yeele kees efJeefMe keeuece (Yee<ee) mebJeie& ceW yeebpe heeFpe, veJeefvecee&Ce vetpe uesj kees veS hekeeMeve mebJeie& ceW yeebpe heeFpe leLee yeQke keer JesyemeeF kees JesyemeeF mebJeie& ceW efmeuJej heeFpe heoeve efkeS ieS.

efveosMeke ceb[ue
eer megoMe&ve mesve kees kesv mejkeej eje efoveebke 30-05-2011 mes yeQkekeejer kecheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece 1970 keer Oeeje 9 (3) (meer) kes Debleie&le Deeieeceer DeeosMeeW leke efveosMeke kes He ceW veeefcele efkeee ieee. eer efJeefveue kegceej mekemesvee kees kesv mejkeej eje efoveebke 25-07-2011 mes yeQkekeejer kecheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece 1970 keer Oeeje 9(3)(F&) kes Debleie&le leerve Je<e& keer DeJeefOe DeLeJee Gvekes yeQke Dee@He ye[ewoe ceW Jeke&cesve kece&eejer yeves jnves DeLeJee Deeieeceer DeeosMeeW leke, FveceW mes pees Yeer henues nes Jeke&cesve kece&eejer efveosMeke kes he ceW efveege efkeee ieee. eer ceewefueve DejefJevo Jew<CeJe efoveebke 23-12-2011 kees Deeeesefpele DemeeOeejCe meeceeve yew"ke ceW yeQkekeejer kecheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece 1970 keer Oeeje 9(3) (i) kes lenle 24-12-2011 mes 23-12-2014 leke leerve Je<e& keer DeJeefOe kes efueS yeQke kes kesv mejkeej mes efYeVe MesejOeejkeeW eje efveosMeke kes he ceW hegvee|veJee&efele ngS. eer megjsv eEmen Yeb[ejer efoveebke 23-12-2011 kees Deeeesefpele DemeeOeejCe meeceeve yew"ke ceW yeQkekeejer kecheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece 1970 keer Oeeje 9(3) (i) kes lenle 24-12-2011 mes 23-122014 leke leerve Je<e& keer DeJeefOe kes efueS yeQke kes kesv mejkeej mes efYeVe MesejOeejkeeW eje efveosMeke kes he ceW efveJee&efele ngS. eer jepeerJe MesKej meent efoveebke 23-12-2011 kees Deeeesefpele DemeeOeejCe meeceeve yew"ke ceW yeQkekeejer kecheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece 1970 keer Oeeje 9(3) (i) kes lenle 24-12-2011 mes 23-122014 leke leerve Je<e& keer DeJeefOe kes efueS yeQke kes kesv mejkeej mes efYeVe MesejOeejkeeW eje efveosMeke kes he ceW efveJee&efele ngS. eer Deej. ieebOeer, pees kesv mejkeej eje efoveebke 30-07-2010 mes Deeieeceer DeeosMeeW leke yeQkekeejer kecheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece 1970 keer Oeeje 9(3) (meer) kes lenle efveosMeke veeefcele efkeS ieS Les, Gvekes mLeeve Hej eer megoMe&ve mesve kee efveosMeke kes he ceW veeceebkeve nesves kes heeele Jes 30.05.2011 mes efveosMeke kes heo hej vener jns.

ceneceefnce je^Heefle eerceleer eefleYee osJeer efmebn Heeefue mes jepeYee<ee Meeru[ eeHle kejles ngS eer yeer. yeer. ieie&, ceneeyebOeke

49

Jeeef<e&ke efjhees& Annual Report

2011-12

[e. Oecexv Yeb[ejer, pees yeQkekeejer kecheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece 1970 keer Oeeje 9(3) (i) kes lenle 24-12-2008 mes 23-122011 leke keer leerve Je<e& keer DeJeefOe kes efueS kesv mejkeej kes DeueeJee MesejOeejkeeW eje efveosMeke kes he ceW efveJee&efele ngS Les, Dehevee keee&keeue Hetje nesves kes heeele Jes 24-12-2011 mes efveosMeke kes heo hej veneRr jns. [e. oerHeke yeer. Heeke, pees yeQkekeejer kecheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece 1970 keer Oeeje 9(3) (i) kes lenle 24-12-2008 mes 23-12-2011 leke keer leerve Je<e& keer DeJeefOe kes efueS yeQke kes kesv mejkeej mes efYeVe MesejOeejkeeW eje efveosMeke kes he ceW efveJee&efele ngS Les, Dehevee keee&keeue meceehle nesves kes heeele Jes 24-12-2011 mes efveosMeke kes heo hej veneRr jns.

efJee Je<e& keer meceeeqhle hej yeQke kes keee&heeuekeeW keer eqmLeefle leLee 31 ceee& 2012 kees meceehle Je<e& kes efueS yeQke kes ueeYe keer JeemleefJeke SJeb megmhe eqmLeefle hemlegle kejves keer eq mes leke&mebiele Deewj efJeJeskehetCe& efveCe&e SJeb Deekeueve efkeS ieS nQ. Yeejle ceW yeQkeeW hej ueeiet efveeceeW mebyebOeer heeJeOeeveeW kes Deveghe Gefele uesKeebkeve efjkee[& leweej jKeves kes efueS mecegefele SJeb heee&hle meeJeOeeveer yejleer ieF& nw leLee, uesKeeW kees Gejesej peerJeble (kebmeve&) DeeOeej hej leweej efkeee ieee nw.

DeeYeej
efveosMekeieCe, Yeejle mejkeej, Yeejleere efjpeJe& yeQke, Yeejleere heeleYetele SJeb f f efJeefvecee yees[, Deve efJeefveceeeke heeefOekeeefjeeW, efJeefYeVe efJeeere mebmLeeveeW, yeQkeeW & leLee efJeosMeebs SJeb Yeejle eqmLele heeleefveefOeeeW eje efoS ieS ceeie&oMe&ve SJeb meneesie f kes efueS Gvekes heele DeeYeej heke kejles nQ. efveosMekeieCe, DeeHekes yeQke kes osMef efJeosMe efmLele mecemle efnle OeejkeeW eLee eenkeeW, MesejOeejkeeW SJeb MegYeeEelekeeW kes eje eole meneelee SJeb meneesie keer mejenvee kejles nQ. efveosMekeieCe, efJeefYeVe mlejeW hej keee&jle meHe meomeeW keer heeleyelee SJeb ke[er cesnvele keer f mejenvee kejles nQ efpemekes keejCe yeQke kees Deee|Leke egveeweleeeW kes yeeJepeto Je<e&-oj f Je<e& Ge iegCeJeeehetCe& JeJemeee Dee|pele kejves ceW meHeuelee neefmeue ngF& Deewj yeQke ves osMe kes DeieCeer yeQke kes he ceW Deheveer eqmLeefle kees cepeyetle efkeee. efveosMeke ceb[ue kes efueS Deewj Gvekeer Deesj mes.

efveosMekeeW kee oeefelJe mebyebOeer DeefYekeLeve

efveosMeke ieCe, Fme DeeMee keer hegeq kejles nQ efke 31 ceee& 2012 kees meceehle Je<e& kes efueS Jeee|<eke uesKee leweej kejles mecee cenlJehetCe& efJemebieefleeeW, eefo keesF& nes kes mecegefele mheerkejCe meefnle uesKee ceevekeeW kee hetCe&le: heeueve efkeee ieee nw. Yeejleere efjpeJe& yeQke kes efoMee-efveoxMeevegmeej leweej keer ieF& uesKee veerefleeeW kee efvejblej heeueve efkeee ieee nw.

Sce.[er. ceuee DeOe#e SJeb eyebOe efveosMeke

50

Jeeef<e&ke efjhees& Annual Report

2011-12

DiRECtORS REPORt

Your Directors have pleasure in presenting the One Hundred

and Fourth Annual Report of Your Bank with the audited Balance Sheet, Profit & Loss Account and the Report on Business and Operations for the year ended March 31, 2012 (FY12). Performance highlights
total Business (Deposit+Advances) increased to Rs 6,72,248 crore reflecting a growth of 25.86%. Gross Profit and net Profit were Rs 8,580.62 crore and Rs 5,006.96 crore respectively. Net Profit registered a growth of 18.04 % over previous year. Credit-Deposit Ratio stood at 86.86% as against 86.77% last year. Retail Credit posted a growth of 9.97% constituting 17.36% of your Banks Gross Domestic Credit in FY12. net interest Margin (niM) as per cent of interest earning assets in global operations was at the level of 2.97% and in domestic operations at 3.51%. net nPAs to net Advances stood at 0.54% this year against 0.35% last year. Capital Adequacy Ratio (CAR) as per Basel II stood at 14.67%. net Worth improved to Rs 26,203.67 crore registering a rise of 32.67%. Book Value improved from Rs 504.43 to Rs 637.37 on year. Business per Employee moved up from Rs 1,229 lakh to Rs 1,466 lakh on year. a Profit after Tax (PAT) of Rs 5,006.96 crore after deducting Rs 1,569.89 crore of unallocated expenditure and Rs 1,018.84 crore towards provision for tax.

Dividend
Your Banks Directors have proposed a dividend of Rs 17 per share (on the face value of Rs 10/-per share) for the year ended March 31st, 2012. The total outgo in the form of dividend, including taxes, will be Rs 812.29 crore.

Capital Adequacy Ratio (CAR)

Your Banks Capital Adequacy Ratio (CAR) was comfortable at 14.67% under Basel ii as on 31st March 2012. Your Banks Net Worth as at 31st March 2012 was Rs 26,203.67 crore comprising paid-up equity capital of Rs 412.38 crore and reserves (excluding revaluation reserves) of Rs 25,791.29 crore. An amount of Rs 4,194.67 crore was transferred to reserves from the profits earned.

Provisions towards Retirement and Other Benefits

During the year FY12, your Bank made provision towards contribution to gratuity (Rs 145.63 crore), pension funds (Rs 671.88 crore), leave encashment (Rs 93.46 crore) and additional retirement benefits (Rs 80.97 crore) on actuarial basis. Total provisions under these four categories amounted to Rs 991.94 crore during the year FY12, against Rs 1,160.42 crore during FY11. Total corpus available with your Bank at the end of March 2012 under these heads was: Rs 1,416.85 crore (gratuity), Rs 5,935.62 crore (pension funds), Rs 566.01 crore (leave encashment), and Rs 446.62 crore (additional retirement benefits). FY12 1.24 5.64 8.55 3,47,223.21 3,43,397.26 2.97 37.55 637.37 127.84 FY11 1.33 4.67 7.76 2,82,109.79 2,80,098.94 3.12 39.87 504.43 116.37

Segment-Wise Performance
The Segment Results for the year FY12 reveal that the contribution of Treasury Operations was Rs 887.72 crore, that of Corporate/Wholesale Banking was Rs 965.87 crore, that of Retail Banking was Rs 2,782.37 crore, and of Other Banking Operations was Rs 2,959.73 crore. Your Bank earned Particulars Return on Average Assets (ROAA) (%) Average Cost of Funds (%) Average Yield (%) Average Interest Earning Assets (Rs crore) Average Interest Bearing Liabilities (Rs crore) Net Interest Margin (%) Cost-Income Ratio (%) Book Value per Share (Rs) EPS (Rs)

Key Financial Ratios

51

Jeeef<e&ke efjhees& Annual Report

2011-12

Management Discussion and Analysis

Economic Scene in FY12 and Outlook for FY13
The Central Statistical Organisation, Government of India has placed Indias economic growth during FY12 at 6.9% much lower than the growth of 8.4% witnessed during the previous two fiscal years. During FY12, while the economy could draw support from relatively robust agriculture and services, the slowdown was quite acute in industrial sector. The growth in industrial production significantly decelerated from 8.2% in FY11 to 2.8% in FY12. Within the industrial sector, maximum stresses were seen in mining, capital goods & intermediate goods sectors, which posted negative growth rates during the year FY12. Factors like sustained input cost pressures, shortages of important intermediates like coal and iron ore, uncertainty in land acquisition and environment clearances, sharp depreciation in rupee of 19.0% against the US dollar between end-Dec, 2010 and end-Dec, 2011 substantially depressed the investment sentiment during FY12. Both investment and savings rates declined significantly between FY10 and FY12. As per the International Monetary Funds (IMF) calculation, Indias savings rate declined from 33.5% in FY10 to 31.3% in FY12 and investment rate from 36.3% in FY10 to 34.0% in FY12. According to RBI, the deceleration in capital formation is apparent in the sharp moderation in the number/outlay of projects sanctioned by major banks and financial institutions during FY12. The decline in financial assistance was particularly acute for metal & metal products and power industries. Inflationary risks persisted throughout FY12 with headline (WPI) inflation averaging around 8.8% for the full year. Headline inflation, which was at 10.0% in Sept, 2011, however eased to 6.69% in Mar, 2012 on account of a seasonal decline in certain food prices and favourable base effect. After raising the policy rate by 375 bps during Mar, 2010 to Oct, 2011 to contain inflation and anchor inflation expectations, the RBI paused in its policy review in Dec, 2011. The emerging growth-inflation dynamics prompted the central bank to indicate that no further tightening was required and that future actions would be towards lowering the rates. Indias balance of payments (BoP) came under stress during FY12 due to deterioration of the trade balance and moderation in capital inflows. While exports grew at the modest pace of 21.0% (y-o-y) to US$ 304 billion in FY12, imports grew by 32.2% to US$ 489 billion, widening Indias trade deficit from US$ 119 billion in FY11 to US$ 185 billion in FY12. Notwithstanding the rupee depreciation, the trade deficit increased in FY12 primarily due to a slowdown in global demand, inadequate passthrough of higher global oil prices and the relatively price inelastic nature of some of Indias imports like gold and silver. Indias current account deficit is expected to touch 4.0% of GDP in FY12. After the boom in FII inflows in FY11, rising global risk aversion and domestic policy concerns reduced the FII inflows by 43.0%

(y-o-y) in FY12 to US$ 16.8 billion. This was the lowest FII investment in the last three years. Investment in Indian ADRs and GDRs too declined in FY12 to US$ 597 million. Foreign Direct Investment (FDI) in India, however, spiked 34.0% (y-o-y) in FY12 to a record US$ 46.8 billion thanks to a spate of some big ticket deals like Vedanta or British BP, etc. In nominal terms, Indias rupee depreciated by 18.3% against the US dollar from the last week of Aug, 2011 to mid-Dec, 2011 after being largely range-bound during the first four months of FY12. Subsequently, the exchange rate stabilized in response to the measures taken by the RBI and the Government aimed at improving dollar supply in the foreign exchange market as also to curb speculation. Lower tax revenues, poor disinvestment receipts and higher spending on subsidies pushed up the central governments fiscal deficit to 5.9% of GDP in FY12 as against the target of 4.6%. Going forward into FY13, assuming a normal monsoon, the baseline GDP growth is projected at 7.3% by the RBI in its Annual Monetary Policy Statement for FY13 on the back of marginally improved global outlook and expected revival in domestic investment sentiment. Inflation, however, is forecast to remain above the RBIs comfort zone and placed at 6.5%. The fiscal correction, as indicated in the Union Budget for FY13, along with other policy measures to address supply-side bottlenecks in agriculture, energy and transport sectors, are expected to create conditions for revival of investment activity in India during FY13.

Performance of indian Banking Sector in FY12 and Outlook for FY13

Credit growth of Indian commercial banks had been showing a decelerating trend from Dec, 2010 on the back of elevated inflation, interest rates and intensification of supply-side constraints. The year FY12 ended with bank credit growth of 19.3% and aggregate deposit growth of 17.4%. Even though the divergence between credit and deposit growth rates had narrowed during the first three quarters of FY12, it widened during the fourth quarter due to a sharper deceleration in deposit growth in Q4, FY12. This resulted in increased dependence of commercial banks on non-deposit sources of finance (i.e., borrowings) during Q4, FY12. While the deceleration in bank credit growth was contributed by all the sectors, i.e., agriculture, industry, services and personal loans, the RBI data showed that the deceleration was particularly sharp in agriculture, real estate, hotels & restaurants, professional services, telecommunication, power, cement, textiles, iron & steel and personal vehicle loans. Increasing stress in the corporate sector was reflected in the quantum jump in the corporate debt that came up for restructuring before the Corporate Debt Restructuring Cell

52

Jeeef<e&ke efjhees& Annual Report

during FY12. According to RBI, the Indian banking sector, in general became risk averse during FY12 to avoid the possibility of adverse selection in the given economic environment. As per the RBIs report, the Gross NPA ratio of the Indian banking industry worsened by 59 basis points (bps) between end-Mar, 2011 to end-Dec, 2011 due to continued economic stresses and capital to risk-weighted asset ratio (CRAR) of Banking industry deteriorated by 91 bps during the said period. These factors appear to have negatively impacted the Banking sectors capacity to extend credit during FY12. As a result, there was a compositional shift in Banks asset portfolio in favour of investments in government securities. Liquidity conditions remained in a deficit mode throughout FY12. However, beginning Nov, 2011, the liquidity deficit went beyond the comfort level of (+)/(-) one per cent of net demand and time liabilities (NDTL) of banks. As a result, the RBI took steps to inject primary liquidity of a more durable nature in the form of open market operations and the aggressive cuts in the cash reserve ratio (by 125 bps during Jan - Mar, 2012), which helped ease the liquidity tightness to a great extent. Going forward into FY13, the RBI has projected aggregate deposits of commercial banks to grow by 16.0% and non-food credit by 17.0% in line with the overall GDP growth of 7.3% and broad money supply growth of 15.0%. Banks with good capital strength, a balanced loan-mix, stable net interest margins (NIMs) and lower incremental delinquency ratios are likely to see decent earnings growth in FY13 also, despite subdued economic environment.

2011-12

on financial risk related issues. Your Bank has a full-fledged Risk Management Department headed by a General Manager and consisting of a team of qualified, trained and experienced employees. Your Bank has set up separate committees, of Top Executives of your Bank to supervise the respective risk management functions as under. Asset Liability Management Committee (ALCO) is a decision making unit responsible for balance sheet planning from a risk-return perspective including the strategic management of interest rate and liquidity risks. The business issues that an ALCO would consider, inter alia, typically include product pricing for both deposits and advances, desired maturity profiles of the incremental assets and liabilities, etc. It also plans out strategies to meet asset-liability mismatches. Credit Policy Committee (CPC) has the responsibility to formulate and implement various enterprise-wide credit risk strategies including lending policies and also to monitor your Banks credit risk management functions on a regular basis. Operational Risk Management Committee (ORMC) has the responsibility of evaluating and taking necessary steps for mitigation of operational risk by designing and maintaining an explicit operational risk management process. It also ensures that the norms, policies and guidelines laid down in Operational Risk Management Policy are strictly adhered to.

Risk Management Policy

Your Bank has Board-approved policies and procedures in place to measure, manage and mitigate various risks that it is exposed to. In order to provide ready reference and guidance to various functionaries of the Risk Management System in your Bank, it has in place Asset Liability Management and Group Risk Policy, Domestic Loan Policy, Mid Office Policy, Off Balance Sheet Exposure Policy (domestic), Business Continuity Planning Policy, Pillar III Disclosure Policy, Operational Risk Management Policy, Internal Capital Adequacy Assessment Process (ICAAP), Stress Test, Credit Risk Mitigation and Collateral Management Policy duly approved by its Board.

Risk Management
Risk is an exposure to a transaction which may result in a loss with some probability. In financial institutions, risk results from variations and fluctuations in assets, liabilities, incomes and outflows & inflows of cash etc. While the types and degree of risks an organization may be exposed to, depend upon a number of factors, it is believed that generally Banks face Credit, Market, Liquidity, Operational, Compliance, Legal, Regulatory and Reputation risks. Your Bank has set up a sound Risk Management architecture wherein the risks are assumed within the risk appetites defined by your Banks Board.

Risk Management implementation and Monitoring System

The monitoring mechanism of major risks like Liquidity Risk, Credit Risk, Market Risk and Operational Risk are as under.

Risk Management Structure

The Board of Directors of your Bank has the authority and responsibility to implement Risk Management Architecture of your Bank. Risk Management Committee of Executives and Risk Management Committee of the Board are looking after the implementation of integrated risk management systems in your Bank. The Sub Committee of the Board on ALM (Asset Liability Management) and Risk Management Division assist the Board

Liquidity Risk
Liquidity risk is the current and prospective risk to earnings or capital arising from a banks inability to meet its obligations when they become due without incurring unacceptable losses. Liquidity risk includes the inability to manage unplanned decreases or changes in funding sources. Liquidity risk also arises from the failure to recognize or address changes in market conditions that affect the ability to liquidate assets quickly and with minimal loss in value.

53

Jeeef<e&ke efjhees& Annual Report

2011-12

During the year under review, Indian banking system exhibited a stiff systemic liquidity position with some adjustments done by the central monetary authority to balance credit growth and control inflation. In your Bank, the liquidity risk is measured by its flow approach on a daily basis through Structural Liquidity Gap reports and on a dynamic basis by Dynamic Gap reports prepared every fortnight for the subsequent three months. Under Stock Approach, your Bank has established a series of caps on activities such as daily call lending, daily call borrowings, net short term borrowings and net credit to customer deposit ratio and prime asset ratio, etc. The Asset Liability Management (ALM) Cell, working in the Risk Management Department reviews the liquidity position on a daily basis to ensure that the negative liquidity gap does not exceed the tolerance limit in the respective time buckets. Your Banks specialized Integrated Treasury Branch, Mumbai assesses the domestic liquidity in respect of all foreign currency exposures. In respect of overseas operations, each territory assesses its currency wise liquidity position at prescribed intervals. The funding requirements in case of contingencies are also examined at regular intervals to prepare your Bank to meet any exigencies of a shortfall in funds position. Your Bank has managed its liquidity by prudent diversification of the overall deposit base, control on the level of bulk deposits, and ready access to wholesale funds under normal market conditions. Your Bank has significant level of marketable securities, which can be sold, used for repo borrowings or as collaterals, if required.

Apart from estimating PD (probability of defaults), the credit rating model would also help your Bank in several other ways as under.

To migrate to internal rating based approaches (advanced approaches) of computation of Risk Weighted Assets. To price a specific credit facility considering the inherent credit risk. To measure and assess the overall credit risk and to evolve a desired profile of credit risk.

Apart from assessing credit risk at the counterparty level, your Bank has appropriate processes and systems to assess credit risk at the portfolio level. Your Bank undertakes portfolio reviews at regular intervals to improve the quality of the portfolio or to mitigate the adverse impact of concentration of exposures to certain borrowers, sectors or industries.

Market Risk
Market risk implies possibility of loss arising out of adverse movements of market determined rates and prices. The objective of market risk management is to avoid excessive exposure of your Banks earnings and equity to such losses and to reduce your Banks exposure to the volatility inherent in financial instruments such as securities, foreign exchange contracts, equity and derivative instruments, as well as balance sheet or structural positions. The primary risk that arises for your Bank as a financial intermediary is interest rate risk due to your Banks asset-liability management activities. Other market related risks to which any bank is exposed are foreign exchange risk on foreign currency positions, liquidity, or funding risk, and price risk on trading portfolios. Your Bank has clearly articulated policies to control and monitor its treasury functions. These policies comprise management practices, procedures, prudential risk limits, review mechanisms and reporting systems. These policies are revised regularly at fixed intervals in line with changes in financial and market conditions. The Interest rate risk in your Bank is measured through interest rate sensitivity gap reports and Earning at Risk. Furthermore, your Bank calculates duration, modified duration, Value at Risk for its investment portfolio consisting of fixed income securities, equities and forex positions on monthly basis. It monitors the short-term Interest rate risk by NII (Net Interest Income) perspective and long-term interest rate risk by EVE (Economic Value of Equity) perspective. The Value at Risk for the treasury positions is calculated for ten days holding period at 99.0% confidence level. The stress testing of fixed interest investment portfolio through sensitivity analysis and equities through scenario analysis is regularly conducted. Based on the RBI directions, your Bank is also estimating the Economic Value of Equity impact on a quarterly basis.

Credit Risk
Credit risk is defined as the possibility of losses associated with decrease in the credit quality of the borrower or the counter parties. In any banks portfolio, losses stem from outside defaults due to inability or unwillingness of the customer or the counter party to meet their commitments. Losses may also result from reduction in the portfolio value arising from actual or perceived deterioration in credit quality. In general, credit risk management processes involve identification, measurement, monitoring and control of credit exposures. In your Bank, the Credit Risk management ensures that your Banks risk identification and reporting controls in credit processes are adequate and functional. Top management regularly gauges your Banks economic standing and lossprevention strategy by reviewing risk controls. Your Bank has various policies in place such as Domestic Loan Policy, Investment Policy, Off-Balance Sheet Exposure Policy, etc to guide its operating units. It has specified various prudential caps for credit risk exposures. Your Bank also conducts industry studies to assess the risk prevalent in industries where your Bank has sizable exposure and also for identification of sunrise industries. The industry reports are communicated to the operating functionaries to consider the same while lending to these industries. Your Bank has adopted various credit rating models to measure the level of credit risk in a specific loan transaction. Your Bank uses a robust rating model developed to measure credit risk for majority of the business loans.

54

Jeeef<e&ke efjhees& Annual Report

Operational Risk
Operational risk is the risk of loss on account of inadequate or failed internal process, people and systems or external factors. As stated above, your Banks Operational Risk Management Committee (ORMC) has the responsibility of monitoring the operational risk of your Bank. Your Bank monitors operational risk by reviewing whether its internal systems and procedures are duly complied with. It collects and analyses loss and near miss data on operational risk based on different parameters on a half yearly basis and, wherever necessary, corrective steps are taken without much loss of time.

2011-12

The Pillar3 Disclosures are published on quarterly and half yearly basis on your Banks website plus a year-end disclosure as on March of every year. The year-end exposure is also published in your Banks Annual report apart from being available on your Banks website.

Preparedness for Basel iii

The RBI has issued final Guidelines on Basel III on May 2, 2011. A comparison of minimum capital requirement, under Basel- II vis--vis Basel- III, is given below. Parameter Common Equity Capital Tier I Capital Total Capital Capital Conservation Buffer (a buffer of capital that can be used to absorb losses during periods of financial and economic stress.) (in the form of Common Equity) Basel - ii NA 6% 9% NA Basel - iii 5.5% 7% 9% 2.5%

Banks Compliance with Basel ii

Your Bank, with a very large overseas presence amongst the Indian banks has implemented the Basel-II Guidelines effective 31st March 2008. In keeping with the guidelines of the RBI, your Bank has adopted Standardized Approach for Credit Risk, Basic Indicator Approach for Operational Risk and Standardized Duration Approach for Market Risk for computing its Capital Adequacy Ratio. Your Bank has been computing the Capital to Risk Weighted Assets Ratio (CRAR) on parallel basis under Basel-I and Basel-II Guidelines. Your Bank is also providing additional capital towards Operational Risk under the Basel II guidelines. The CRAR of your Bank is summarized as follows. Date 31.03.2010 31.03.2011 31.03.2012 Basel i 12.84% 13.02% 12.95% Basel ii 14.36% 14.52% 14.67%

Basel III guidelines of RBI have also introduced (i) a minimum Leverage Ratio of 4.5% as an additional standard of riskiness of a banks balance sheet. (ii) Liquidity standards by way of two liquidity ratios namely Liquidity Coverage Ratio (LCR) and Net Stable Funding Ratio (nSFR). During the parallel run between January, 2013 and January, 2017, banks will strive to maintain a minimum Leverage Ratio of 4.5%. The regulatory leverage ratio requirements would be prescribed by RBI after a parallel becomes effective from Jan 1, 2018. The LCR requires a bank to hold sufficient high-quality liquid assets to cover its total stressed net cash outflows over 30 days. The nSFR requires a bank to hold available amount of stable funding to exceed the required amount of stable funding over a one-year period of extended stress. With the quantum and quality of capital that your Bank is having in its books, with common equity constituting 93.05% of Tier I Capital as on March 2012, it is hoped that your Banks transition to Basel III regime would be met without much difficulty up to FY14. But moving ahead your Bank may have to supplement capital funds, especially common equity funds, for FY15 and onwards.

In compliance with the PillarII guidelines of the RBI under Basel II framework, your Bank has formulated a Policy of Internal Capital Adequacy Assessment Process (ICAAP) to assess internal capital in relation to various risks that it is exposed to. Stress Testing and scenario analysis are used to assess the financial and management capability of your Bank to continue to operate effectively under exceptional but plausible conditions. Your Bank has a Board-approved Stress Testing Policy describing various techniques used to gauge their potential vulnerability and its capacity to sustain such vulnerability. Your Bank has been conducting its ICAAP tests on quarterly basis along with stress tests as per its ICAAP Policy. The Pillar 3 of Basel II, (i.e. market discipline) aims to encourage market discipline by developing a set of disclosure requirements which will allow market participants to assess key pieces of information on the scope of application, capital, risk exposures, risk assessment processes, and hence the capital adequacy of your Bank.

Credit Monitoring Function

A continuous monitoring of credit is one of the most important tools for ensuring the quality of advances assets for any bank. Your Bank too has a well-established system of monthly monitoring of its advances accounts at various levels to prevent asset quality slippages and to take timely corrective steps to improve the quality of its overall loan-book.

55

Jeeef<e&ke efjhees& Annual Report

2011-12

In your Bank, a separate department for Credit Monitoring function at the Corporate level, headed by a General Manager, and one at the Regional/Zonal level, has been functional since September 2008. The Slippage Prevention Task Force formed at all Zonal/Regional offices in terms of your Banks Domestic Loan Policy was activated for the purpose of arresting slippages and also for initiating necessary restructuring in potentially sick accounts at an early stage in conformity with the laid down norms and guidelines. Your Bank has placed special focus on sharpening of the credit monitoring process for improving the asset quality, identifying the areas of concern and the branches requiring special attention. It has also worked out strategies to ensure implementation in a time-bound manner. The primary objectives of your Banks Credit Monitoring Department at the Corporate level are fixed as under: Identification of weakness/Potential default/incipient sickness in the account at an early stage;

Taking necessary steps/regular follow up, for review of accounts and compliance of terms and conditions, thereby improving the quality of your Banks credit portfolio; Endeavoring for upward migration of Credit Ratings. Monitoring progress of accounts under BIFR.

Restructuring of Advances Accounts

As a part of an on-going business strategy to improve upon the quality of assets, your Bank has reaffirmed the need to look into the advance portfolio on a continuous basis, industry-wise as well as borrower-wise, to analyze the present position and the problems foreseen in near future and to identify weaknesses/ potential default/incipient sickness in the advance accounts at an early stage so as to initiate suitable and timely corrective measures for preventing impairment in credit quality. Your Banks Credit Monitoring department at Corporate Office has taken several initiatives in identifying the incipient sickness/ potential default/weaknesses in the advance accounts for taking corrective actions including restructuring in deserving cases, for prevention of slippage and maintaining asset quality. The department had called for suggestions from Zonal and Regional Offices for modification of Monthly Monitoring Report (MMR) format. The MMR was modified, incorporating suggestions of these operational units to make it more effective. Your Bank has also initiated follow up actions for ensuring expeditious review of accounts, compliance of terms and conditions, up-gradation in credit rating etc. in high value advance accounts for improving the asset quality of its credit portfolio. Total Outstanding of the accounts restructured during the course of FY12 was as follows as on 31st Mar, 2012

Initiation of suitable and timely corrective actions for preventing impairment in credit quality, whenever signals are noticed in any account, e.g. decline in credit rating, delay in meeting liabilities in LC/Guarantee and delay in servicing of interest/ installments etc; Prevention of slippage in the Asset Classification and relegation in Credit Ratings through a vigorous follow up; Identification of suitable cases for restructuring/ rescheduling/ rephasement as well as further financing in deserving and genuine cases with matching contribution from the borrower; Liaison with CDR Cell and Zonal/ Regional Offices.

Outstanding of Restructured Loans in FY12 (Domestic) (Position as on 31st March, 2012)

(` crore) Particulars Standard Advances Restructured Sub-standard Advances Restructured Doubtful Advances Restructured Total No. of Borrowers Amt. Outstanding No. of Borrowers Amount Outstanding No. of Borrowers Amount Outstanding No. of Borrowers Amount Outstanding CDR Mechanism 16 1,534.03 0 0 0 0 16 1,534.03 SME Restructuring 274 435.31 5 10.38 2 1.93 281 447.62 Others 9,596 6,276.61 2,042 5.09 40 2.06 11,678 6,283.76 total 9,886 8,245.95 2,047 15.47 42 3.99 11,975 8,265.41

Besides the domestic restructuring given above, your Bankrestructured in its international operations during FY12 the accounts involving an outstanding balance of Rs 613.78 crore (as on 31st Mar, 2012). Your Bank also initiated major follow-up actions for ensuring expeditious review of accounts, compliance of terms and conditions, up-gradation in credit rating etc. in high value advance accounts for improving the asset quality of its credit portfolio.

56

Jeeef<e&ke efjhees& Annual Report Economic intelligence Unit

At the Corporate Office of your Bank, a specialized Economic Intelligence Unit (EIU) supports the Top Management in several critical areas like Macroeconomic Forecasting, Business Strategy Formulation, Investor Relations, AssetLiability Management and in discussions/deliberations with the Regulators (both domestic & international) and Rating Agencies. The Unit regularly provides the Top Management as well as various operational units a periodic outlook on key macro variables like industrial and infrastructural growth, inflation, interest rates, stocks movement, credit deployment & resource mobilization of Banking industry, liquidity conditions and exchange rates. By providing better understanding of macroeconomic aspects, corporate sector health and banking sector policies, the EIU of Bank of Baroda supports Banks efforts in tapping business opportunities and swiftly responding to market dynamics. The EIU brings out a weekly e-publication on macro-economic, policy and regulatory developments to share its perspective with Bankers, investors, regulators and other industry leaders. The division works as an intellectual arm of your Bank in comprehending developments that eventually helps develop rightly aligned strategies.

2011-12

of the branches is reviewed by Audit Committee of the Board on quarterly basis. During the year FY12, 2,769 branches were inspected under RBIA. Around 1,893 branches (68.36%) were in the Low Risk, 748 branches (27%) were in the Medium Risk and 128 branches (4.63%) were in the High Risk category. With 100.0% migration of your Banks branches to Core Banking platform, the I.S. Audits are being conducted to ensure that IT related Risk Management Systems and processes are strengthened as per the I.S. Audit policy of your Bank. The I.S. Audit cell of your Bank also undertakes offsite surveillance through generations of various reports. As against the RBIs requirement of coverage of 50.0% of business, 682 branches were subjected to Concurrent Audit during the year FY12 covering Total Deposits of 62.0% and Advances of 81.0%,and Overall Business of 70.0%. As per the RBI directives, Credit Audit was conducted in 3,708 accounts covering total exposure of Fund & Non-fun based facilities of Rs.2,33,802 crore to improve the quality of credit assessment and compliance level of large loans. During the year FY12, about 2,892 staff members were imparted training at your Banks Staff College, Regional Training Centres and other external training institutes of repute on the matters relating to Risk Management. The Inspections and Audits are carried out in your Bank under the supervision and guidance of the Audit Committee of Board and it is ensured that compliance is in focus all the time along with your Banks business growth and interest.

internal Control Systems

Your Bank has continued to register excellent business results year after year and maintained the record of doubling its business in three years without compromising on asset quality. It may be noted that your Banks Central Inspection & Audit Division has played an important role in protecting the standards of control and compliance for your Bank without hurting its business growth. Your Banks Central Inspection & Audit Division located at its Head Office in Baroda functions with extended arms of ten zonal Inspection Centres at Zonal Head Quarters and oversees the internal control system through Risk Based Internal Audit of all the branches. The Information Systems Audit (I.S. Audit), Concurrent Audit, Credit Audit and Management Audit keep a check that quality compliance is maintained by the operating units. The Regular Branch Inspection Report is the most comprehensive feed-back to the Management about the degree of compliance of your Banks systems and procedures and guidelines at the operational level and hence, the most important tool for exercising control. The compliance is monitored through submission of Rectification Certificate by the auditee units duly countersigned by the Reporting Authorities. All the branches are covered under your Banks Risk Based Internal Audit (RBIA). The assessment of the level of risk and its direction is as per the Risk Matrix prescribed by the RBI, which helps the Management in identifying areas of high risk requiring attention on priority basis. The position of the risk categorization

Operations and Services

Customer-Centric initiatives
As always, efficient customer service and customer satisfaction are the primary objectives of your Bank in its day to day operations. Your Bank is highly responsive to the needs and satisfaction of its customers, and is committed to the belief that all technology, processes, products and skills of its people must be leveraged for delivering superior banking experience to its customers without fail. Recently, your Bank has taken several measures to improve customer service at the branches and at the same time, strengthened the customer complaint redressal machinery for fast disposal of customer complaints. Your Bank has implemented Online Complaint Tracking Module (OCTM) so that the customers may also have a view on the status of their complaint. Some of the other major initiatives are as under:

Implemented Intra- Bank Saving Bank Account Portability The automatic payment of compensation for delay in collection of outstation cheques/instruments has been configured in the system Creation of On line Fixed Deposit account through Baroda Connect.

57

Jeeef<e&ke efjhees& Annual Report

2011-12

Registration of nomination in all the existing accounts in Finacle system. It has also been advised that nomination should be offered in all new accounts to be opened and to record the nomination made / denied by the customer The SMS alert facility in respect of transactions where the amount is greater than or equal to Rs. 50,000 has been enabled to all resident SB/CA and OD customers of your Bank whose mobile numbers are registered in your Banks record (CBS system) Branches were advised to send notices to customers having inoperative accounts requesting them to reactivate the account

1. Shri M. D. Mallya Chairman and Managing Director 2. Shri Rajiv Kumar Bakshi Executive Director 3. Shri N. S. Srinath Executive Director 4. Dr Masarrat Shahid Director 5. Shri Maulin Vaishnav Director This Sub-Committee addresses the issues relating to the formulation of policies and assessment of its compliances which brings about consistent improvement in the quality of customer service. It also monitors the status of the number of deceased claims pending for settlement beyond 15 days pertaining to Depositors/Locker Hirers/Depositors of safe custody articles, and reviews the status of implementation of Awards passed by Banking Ombudsman.

Efforts to improve Customer Service at Branches

The feedback on quality of customer service at branches is obtained through the Branch Level Customer Service Committee meetings that are held every month in which customers from various cross sections of the society are invited including Senior Citizens and Pensioners. The suggestions/ views generated during the meeting are collated and appropriate follow up action is taken to examine the feasibility to implement the suggestions for improving the quality of customer service rendered at the branches. Your Bank is focused towards providing excellent customer service through all delivery channels and has been making continuous efforts for enhancing the level of customers satisfaction by leveraging technology to provide e-products and alternative delivery channels e.g. ATM / DEBIT CARD, POS, Internet Banking, Mobile Banking, etc., best suited to the diverse needs of different customers. The varied interests and expectations of customers are taken care of by improving upon various processes and procedures.

Standing Committee on Customer Service

Your Bank has also set up a Standing Committee on Procedures and Performance Audit on Customer Services, comprising of three eminent public personalities as members along with both the Executive Directors and four General Managers of your Bank. This Committee oversees timely and effective compliance of the RBI instructions on Customer Service and also reviews the practices and procedures prevalent in your Bank and takes necessary corrective steps on an on-going basis. The suggestions emanating in the Branch Level Customer Service Committee meetings are obtained by the Head Office on quarterly basis from Regional Offices and placed before the Standing Committee on Procedure and Performance Audit on Customer Services. The feedback of the Committee meetings is then put up to the Customer Service Committee of the Board of Directors.

Compliance
Your Bank is a member of Banking Codes and Standards Board of India (BCSBI) and has adopted the Code of Commitment to the Customers prescribed by the BCSBI in August 2009 and also, Code of Banks Commitment to MICRO and Small Enterprises. The Code has been placed on your Banks website and also made available to customers at the branches. While announcing the Annual Monetary & Credit Policy for the year FY11, the Governor, RBI had proposed that banks should devote exclusive time in their Board Meetings once in every six months to review and deliberate on issues concerning customer service/customer care. To comply with this, two such six monthly reviews were undertaken by your Banks Board for the sub-periods January-June 2011 and July-December 2011, in meetings dated 27th August 2011 and 13th April 2012, respectively.

Customer-Centric initiatives and Redressal of Complaints

Your Bank has put in place a Customer Grievance Redressal Policy, approved by the Board, and a well structured Customer Grievance Redressal Mechanism. The General Manager in charge of Operations & Services is designated as Nodal Officer for customer complaints regarding your Bank. At Zonal and Regional levels, Zonal Heads and Regional Heads are designated as Nodal Officers for their respective Zones and Regions. The names of all Nodal Officers along with their contact numbers are displayed in all the branches. A note on Review of Customer Services & Grievances Redressal Machinery is placed before the Board of Directors every quarter giving position of customers complaints received at your Banks Regional Offices and Head office and the follow up measures with important initiatives taken by your Bank for improving the quality of customer service. To eradicate customer complaints fully and to ensure hassle free customer service, a regular analysis is done on the complaints received from the customers

Customer Service Committee of the Board

Your Bank has a Sub-Committee of Board for Customer Service which is headed by your Banks Chairman and Managing Director with the following members as on 31st March 2012.

58

Jeeef<e&ke efjhees& Annual Report

and a suitable action is taken on time so that there is no repetition of such complaints in future.

2011-12

Your Bank has Board-approved policies on customer services and the same are placed on your Banks website.

Generation of Cash Transaction Reports (CtRs) electronically for submission to Financial Intelligence Unit (FIU), through the electronic medium. Installation / Implementation of AML Solution for generating System based alerts. System-based detection and submission of Suspicious Transaction Reports (StRs) to the Financial Intelligence Unit (FIU) System based Risk Categorization (from AML Measure) of Banks customers accounts every half year. Filing of Counterfeit Currency Reports (CCRs) to FIUIND, New Delhi. Filing of Non Profit Organizations Transaction Reports (ntRs) to FIU-IND

To facilitate customers, an in-house Online Complaint tracking Module has been developed in consultation with Project Office, BCC, Mumbai. In Phase-I, the user-id and password generation for all the branches and your Banks regional/zonal officesplus functional departments was completed. All the regional offices and functional departments were able to access the complaint Module successfully. The online complaint icon was then activated on the home page of your Banks web site for quick access to the customer. The salient features of Online Complaint Tracking Module are as follows.

It allows tracking of the complaint both by the complainant as well as the concerned Branch/ Region/ Zone and Head Office concurrently It provides for generation of relevant MIS reports at all levels It provides for quicker transmission of complaint to the respective authority i.e. Branch /Region/Zone, thus increasing the time efficiency in redressal of a complaint. It provides for automatic escalation of the complaint in case action is not taken within the stipulated period by the respective authority, thus facilitating the controlling offices to follow up with the concerned branch for early resolution of the grievances. The module provides for generation of instantaneous Tracker ID along with an acknowledgement message of successful registration of complaint to the customer.

The full KYC compliance entails staff education as well as customer education for which the following measures have been taken by your Bank.

A comprehensive list of KYC documents is uploaded on your Banks website (www.bankofbaroda.com) for the benefit of customers. Similarly for internal usage, a KYC-AML page is created at your Banks INTRANET for posting reference material on KYC-AML-CFT education. Regular Training Sessions are conducted on KYCAML-CFT Guidelines at your Banks Training establishments. Training is being arranged for your Banks Senior Officials / Executives at RBI, IBA and National Institute of Bank Management (NIBM). Sustained efforts are made to create expertise at your Banks Head Office for corporate oversight and also KYC Audit of branches.

Based on the feedback and suggestions from the grass root level customer committees and various studies/surveys, a slew of customer centric initiatives and measures were taken by your Bank during the year under review to improve customer service at its branches.

Back Office Operations

Regional Back Offices and City Back Offices
Two types of Back Offices have been conceptualized by your Bank Regional Back Office (RBO) and City Back Office (CBO).The RBO deals with centralized processing of account opening forms (AOF) and centralized processing of issuance of Personalized Cheque Books (PCB). Your Bank has ten RBOs -one each at Baroda, Bhopal, Delhi, Coimbatore, Mumbai, Lucknow,Jaipur, Kolkata, Pune, Jamshedpur. The RBOs are opening accounts for 1,298 branches. Up to 31st Mar, 2012, the RBOs have opened more than 11 lakh accounts. The RBOs issue PCBs for 2,115 branches and have so far issued more than 36 lakh PCBs. The CBOs deal with centralized upload of clearing transactions both inward and outward as well as government collections and ECS transactions. Your Bank has 21 CBOs (Service

KYC-AML-CFt
Know Your Customer (KYC) norms/Anti-Money Laundering (AML) standards/ Combating of Financing of terrorism (CFt) measures and obligation of Bank under PMLA, 2002. Your Bank has Board approved KYC-AML-CFT Policy in place. The said Policy is the foundation on which your Banks implementation of KYC norms, AML standards, CFT measures and obligation of your Bank under Prevention of Money Laundering Act (PMLA) 2002 is based. The major highlights of KYC-AML-CFT implementation across your Bank are as under.

59

Jeeef<e&ke efjhees& Annual Report

2011-12

branches) where clearing and ECS are centralized for branches in each city centre. The centralization of clearing has also been introduced in 59 main branches (which handles clearing for local branches). The CBO concept has so far covered 1,308 branches.

Strategic Plan on Currency Management (2011-14)

As a customer-centric initiative to improve payment system, your Bank has identified 26 new centers (given below) for opening New Currency Chests under its Strategic Plan on Currency Management 2011-14, thereby increasing the total number of Currency Chests from 84, at present, to 110. Sr. no. 1 2 3 4 5 6 7 8 9 10 name of the Zone new Currency Chest Proposed over three years 3 2 0 1 2 4 1 4 2 7 26

Currency Chest and Government Business

new Business Avenues opened during the year FY12

Your Bank has implemented payment of Custom Duties at 116 Custom House locations through e-payment across the country Two new branches authorised for physical payment of Custom Duties taking the total toten custom locations interfaced with ICES 1.5 Software Additional 267 branches have been authorized for undertaking PPF/SCSS Business Utility for enabling e-freight payment for Railways has been commissioned Conclusion of Agreement with Stock Holding Corporation of India (SCHIL) for sale of e-stamps. This business has been commenced in the state of Gujarat, Rajasthan and Delhi Development under way for (i) Maharashtra State Government (ii) Rajasthan State Government Implementation of e-payment of State Taxes during the year at (1) Karnataka, (2) Andhra Pradesh (3) West Bengal, (4) Delhi & (5) Bihar Authorization of e-payment of State Taxes obtained for Daman &Diu Additional authority for the payment of pension in the state of Madhya Pradesh, Chhatisgarh, Punjab and Haryana has been obtained Implementation of Swavalamban Scheme under New Pension Scheme Your Bank is selected as Implementing Agency Bank for Pension & Life Insurance Fund E-payment of Professional Tax in Maharashtra started with effect from 1st Jan, 2012 Your Bank has identified its Service branch, New Delhi as Nodal Branch for e-payment of Ministry of Health & Family Welfare and the facility has been made operational for all the 11 Pay & Accounts Offices of the Ministry Your Bank has identified its International Business Branch in New Delhi as a Nodal branch for settlement of funds in respect of Banking arrangement with Ministry of External Affairs for Foreign Exchange Remittances between Mission/ Posts abroad Establishment of Centralised Pension Processing Centre for processing and payment of pension to the State Government Pensioners of Rajasthan state is under process Salary accounts of staff/student accounts of Reliable college, Ghaziabad canvassed A MOU with Kandla Port executed after permission from Indian Ports Association, Delhi Implementation of e-scroll on Postal Business

Bihar Orissa & Jharkhand Zone Eastern Zone Greater Mumbai Zone Gujarat Operations Maharashtra & Goa Zone MP & Chhatisgarh Zone Northern Zone Rajasthan Zone Southern Zone UP & Uttarakhand Zone tOtAL

Vigilance
It has been the endeavour of Vigilance department of your Bank to encourage and enable the operating level staff as also those at controlling offices to exercise due care and caution to take preventive and detective measures. This helps in increasing the efficiency and creating an environment of security for the honest work force. A careful distinction is made between the cases of gross negligence which put your Banks funds into avoidable jeopardy and the cases where business decisions have gone awry. Periodical monitoring of individual cases is carried out to ensure that inquiries are quickly concluded and are perceived as fair by all concerned. The endeavour is made towards ensuring that penalties, where necessary, are timely and just. Coordination is maintained with the zones/functional authorities of your Bank to locate specific cases of irregularities in your Banks operations. The complaints from the public/customers as also the cases of frauds and other irregularities are investigated promptly and followed up for corrective action, wherever necessary. A study of fraud prone areas indicating loopholes/ obsolescence of the systems and procedures in vogue, is undertaken on an on-going basis to improve the controls and update operational procedures. On occurrence of such instances, detailed examination of the associated systems and procedures is carried out with the help of respective functional departments with a view to eliminate or minimise factors and processes likely to adversely affect your Banks interest.

60

Jeeef<e&ke efjhees& Annual Report

We are pleased to note that with the awareness, alertness and diligence exhibited by the operating staff, during the year April 2011 to March 2012, 45 fraudulent attempts by unscrupulous elements were thwarted that saved your Bank from substantial financial loss.

2011-12

Business Performance
Given below are the details of your Banks major achievements on business front during the year FY12.

Based on the superior product delivery, passionate service orientation, timely and speedier sanctions with a customer-centric approach, your Bank has made significant achievements in providing an array of Wholesale Banking products and services to several multinationals, domestic business houses and prime public sector companies. The Department places major thrust on faster delivery through efficient channels and adoption of better practices in credit administration. During FY12, the efforts were also made to improve the speed of decision making without compromising the quality of decision. During FY12, the non-food credit growth, in general, remained low in the Indian banking industry. However, even during this phase, your Banks Wholesale Banking Division created 130 new relationships through its Fast Track Desk. The department sanctioned fresh/increased credit facilities to the tune of Rs 60,955 crore during the year to various sectors /industries with projects /units spread across the country. Under Wholesale Banking, the corporate customers are identified as large and mid corporates. Those having annual sales turnover of between Rs 150 crore to Rs 500 crore are classified as mid-corporates, and those with sales turnover over Rs 500 crore are classified as large corporates. Sensing the need to focus and serve the potential mid corporate segment, your Bank took an important initiative of opening specialized Mid Corporate Branches in various potential locations throughout the country. These branches are equipped with mix of experienced and professionally qualified staff. Attaching high importance to the segment, your Bank arranged for training in soft skills plus domain-expertise knowledge for its staff identified for these specialized branches through an International Management Consultancy firm. Your Bank also opened one more specialized CFS (Corporate Financial Services) Branch taking total number of CFS Branches to eleven. Your Banks Wholesale Banking Department also has a full-fledged Project Finance Division (PFD). The PFD is well equipped with professionals from various disciplines and undertakes TEV (i.e. Technical Evaluation & Viability) studies for clients of your Bank as well as that of other banks. The Department is also equipped with Syndication Desk to syndicate domestic funding requirement of the clients. The Department earns significant fee-based income by carrying out TEV studies, vetting of projects and through syndication deals. Your Bank attaches higher degree of importance to the quality of appraisal and efficient processing of credit proposals at all levels to maintain the asset quality and realizes the importance of skilled and motivated employees to achieve the same. Keeping this in view, your Bank continued its thrust on regular grooming of Credit and Forex Officers. Your Bank also continued to recruit specialized officers from campuses and lateral recruitment of professionals cum experienced staff.

Resource Mobilisation and Asset Expansion

The share of Banks Deposits in total resources stood at 86.04% as of 31st March 2012. The Total Deposits grew from Rs 3,05,439.48 crore to Rs 3,84,871.11 crore, reflecting a growth of 26.01% over the previous year. Of this, Savings Bank Deposits an important constituent of low cost deposits - grew by 15.71% from Rs 64,454.04 crore to Rs 74,579.53 crore. The share of low cost deposits (Current + Savings) in Total Deposits was at 26.90% and in Domestic Deposits at 33.18%. Your Banks Total Advances expanded by 25.67% during FY12 led by 19.28% expansion in Domestic Advances and 43.92% expansion in Overseas Advances.

Composition of Funds Global

Particulars End March 2011 (Rs crore) 3,05,439.48 2,33,323.30 72,116.18 22,307.85 End March 2012 (Rs crore) 3,84,871.11 2,80,135.26 1,04,735.85 23,573.05 Growth (%) 26.01 20.06 45.23 5.67

Deposits - Domestic - Overseas Borrowings

Global Advances
Particulars End March 2011 (Rs crore) 2,28,676.36 1,69,407.86 59,268.50 End March 2012 (Rs crore) 2,87,377.29 2,02,075.39 85,301.90
Growth (%)

Advances

25.67 19.28 43.92

- Domestic - Overseas

Wholesale Banking
A strong corporate credit culture and healthy growth in credit moderately above Banking industry average have been the consistent differentiators of Bank of Baroda for the past four years. In fact, your Banks Wholesale Banking Division offers a full range of loan products and services such as Term Loans, Short-Term Loans, Demand Loans, Working Capital Facilities, Trade Finance Products, Treasury Products, Bridge Loans, Syndicated Loans, Infrastructure Loans, Cross Currency/ Interest Rate Swaps, Foreign Currency Loans, Loan Against Future Rent Receivables and many more to its large and mid corporate clients depending upon their needs. The product offerings are flexible and suitably structured taking into account the customers risk profiles and specific needs.

61

Jeeef<e&ke efjhees& Annual Report

Retail Business

2011-12

As in the past, Retail Business continued to be one of the important segments of overall business during FY12. Your Banks performance under its Retail Banking Segment during the year under consideration is as under.

Rs. 662 crore (2.13%) as on 31st Dec, 2011 and Rs 649 crore (2.17%) as on 30th Sept, 2011. As on 31st Mar, 2011,the NPA was at the level of Rs 580 crore(1.79%).

Savings Bank Deposits

Your Banks overall Saving Deposits stood at a level of Rs 72,570 crore as on 31.03.2012 registering a growth of Rs 9,611 crore (15.27%) over the level of Rs 62,959 crore as on 31.03.11. During the last FY 2010-11, a growth of Rs11,717 crore i.e. 22.87% was registered over the level of 31.03.2010.

Growth under Retail Lending

Your Banks Retail Loan Book consisted of five key products (namely Home Loan, Auto Loan, Education Loan, Traders Loan and Mortgage Loan) which together constituted 74.0% of total retail loans and other products namely LABOD/ ODBOD that constituted 21.0% of total retail loans during FY12. Besides, the products like Baroda Personal Loan and other miscellaneous product viz. Doctors Loan, Loan against Government securities etc contributed around 5.0% to total retail loans. Total Retail Loan outstanding as on 31st Mar, 2012 was Rs 35,668 crore as against the level of Rs 32,435 crore as on 31st Mar, 2011. A growth of Rs 3,233 crore (9.97%) was registered under total retail loans during FY12 as against a growth of 33.76% (Rs 8,187 crore) registered during FY11. The growth in retail business of your Bank during FY12 was in line with the overall segmental business trend witnessed by the Indian banking industry.

Retail term Deposits

Retail Term Deposit of your Bank stood at the level of Rs 1,18,727 crore as on 31st Mar, 2012 as against the level of Rs 95,325 crore as on 31st Mar, 2011 registering a growth of Rs 23,402 crore i.e. 24.55% versus the growth of Rs 12,295 crore i.e. 14.80% registered during the last financial year. Under Total Retail Deposits i.e. Retail Term Deposit plus Savings Deposits, an absolute growth of Rs 33,013 crore i.e. 20.85% was posted during FY12 as against the growth of Rs 24,012 crore i.e.17.88.% registered during FY11.

initiatives in Retail Banking during FY12

new Products Launched

Growth under Five Key Retail Products

Under five key products which constituted 74.0% of total retail loans, an absolute growth of Rs 3,102 crore (13.43%) was registered during the year FY12 as against a growth of Rs 4,095 crore (21.56%) during the previous financial year. Under Home Loans, an absolute growth of Rs 1,594 crore (12.71%) was registered during the year FY12 as against a growth of Rs 2,227 crore (21.59%) during the previous year. Under Auto Loans, an absolute growth of Rs 384 crore (18.76%) was registered in FY12 as against a growth of Rs 612 crore (42.58%) during FY11. Under Baroda Traders Loans, an absolute growth of Rs 876 crore (18.63 %) was registered in FY12 as against a growth of Rs 852 crore (22.15%) during FY11. Under Baroda Mortgage Loans, an absolute growth of only Rs 97 crore (4.68%) was registered during FY12 as against a growth of Rs 176 crore (9.40%) during FY11. Under Education Loans, an absolute growth of Rs 150 crore (8.72%) was registered during FY12 versus a growth of Rs 226 crore (15.11%) during FY11. Under LABOD /ODBOD, a growth of Rs 2,307 crore was registered. Under Baroda Personal Loans, a negative growth of Rs 2,183 crore was posted over the level of 31st Mar, 2011 due to repayment of Loan for Earnest Money Deposits during the year FY12. The repayments of short term loans primarily led to low growth under the total retail loans during the year under consideration.

BarodaFirst Wealth Pack, a combo of two products namely BarodaFirst Savings Bank and BarodaFirst Regular Deposit jointly with two Insurance Products namely ULIP & Term Insurance Plan was launched on 2nd Jan, 2012. Until end-Mar, 2012, a total of 53,516 Packs were sold by your Bank.

Launch of BarodaFirst Wealth Pack by Shri M.D. Mallya, CMD

Baroda Samriddhi Quarterly Recurring Deposit & Baroda Samriddhi half yearly Recurring Deposit Schemes were launched on 6th March 2012 primarily to facilitate Agriculturists, Self Employed & Professionals etc. Sales Operating Model was launched at 163 Baroda Navnirman Branches for developing Sales & Service culture to generate Business Leads. During FY12, a proposal was approved for increasing the maximum limit under Baroda Home Loan to Resident Indians and NRIs/PIOs at all Metro and Urban Centers from the existing Rs100 lakh to Rs300 lakh.

nPA under the Retail Loan

The amount of Non Performing Assets as on 31st Mar, 2012 under Retail Loan was Rs 682 crore (1.91%) versus the level of

Product Modification

62

Jeeef<e&ke efjhees& Annual Report

Prepayment charges for foreclosure of Home Loan Accounts were completely waived with effect from 15th Dec, 2011.

2011-12

Business initiatives

Loans and Personal Loan Borrowers, in addition to facility presently available for Home Loans & Education Loans. During FY12, a total of 18 death claims were settled by the insurers.

Savings Bank Deposit Campaigns: For mobilizing low cost deposits, a Savings Bank Deposit Campaign was launched on 1st Jun, 2011 for two months. The period of this campaign was later extended upto 31st Aug, 2011 foreseeing the challenge of mobilizing savings bank deposits in a rising interest rate scenario. To accelerate the pace of Savings Bank accretion, Savings Bank campaign was reintroduced during 2nd Jan, 2012 to 31st Mar, 2012, besides the launch of a special incentive scheme i.e. Evening with CMD & Picnic with staff for the award winning branches & regional offices.

Strategies adopted for Prevention of Frauds: A system of verification of various steps undertaken by the branches for fraud prevention under Retail Loans through a checklist was also introduced. Under the home Loan Suraksha Beema Scheme (A Tieup Arrangement with National Insurance Co. Ltd) a total of ten Accidental Death Insurance claims were settled by the insurer during the year under consideration.

Wealth Management Services

As a part of its customer centric measures, your Bank has been providing Wealth Management Services for its HNI & affluent customers since June 2004. At present, your Bank provides various 3rd party products in Life Insurance, Non Life Insurance including Health Insurance, Mutual Funds & Equity Trading under tie-up arrangements with different partners. Moving ahead further in the segment, your Bank also formed two joint ventures with leading international brands in Mutual Fund and Life Insurance. The Baroda Pioneer Asset Management Co. Ltd., your Banks joint venture in mutual fund in association with Pioneer Investments of Italy and the IndiaFirst Life Insurance Co., a joint venture in life insurance with Andhra Bank and L&G of U.K. have successfully positioned themselves in the Indian marketplace with consistently improving performance since their inception. The year FY12 was destabilizing for Indian equities with wild fluctuations impacting the overall sentiment of investors. In these testing times, your Bank changed its strategies by focusing on mutual fund investments through a SIP route to safeguard the customers from the unpredicted movement in the market. The strategies were successful with a large number of customers yielding benefits and your Banks business performance in the format being intact while nurturing a disciplined saving/ investing habit amongst its customers. During the last two years, your Bank has been endeavoring to widen the scope of ASBA (application supported by Blocked Amount) facility by extending it to a number of designated branches and enabling an on-line ASBA Facility for its net banking customers. During FY12, your Bank introduced Syndicate ASBA Facility for those customers who wish to make IPO/FPO/NFO application through other intermediaries such as brokers. It is heartening to note that the initiatives of your Bank under its Wealth Management segment have been encouragingly contributing to its overall non-interest income.

Shri M.D. Mallya, CMD, giving away award at function Evening with CMD at Pune

Retail Loan campaign: With a view to harness the potential of ongoing festive season and to augment your Banks Retail Loan Book with a special focus on Home Loans and Car Loans, a Retail Loan Festival Campaign was launched during 26th Sept to 30th Nov, 2011. Going by the success of Retail Loan Campaign, it was further extended till 31st Mar, 2012, with a modification by increasing ROI concession from 0.25% to 0.50% in Auto Loans. Both the SB Deposit Campaign and the Retail Loan Campaigns yielded good results. Opening of new City Sales Offices: Nine City Sales Offices were opened at Haldwani, Raebareilly, Faizabad, Raipur, Bhopal, Indore, Bengaluru, Ghaziabad & Rajkot during FY12. Opening of new Retail Loan factories: Three new Retail Loan factories were opened at Haldwani , Dehradun and Nasik during FY12. Delegation of Additional Discretionary Powers for Concessions: All Zonal Heads of your Bank were delegated with powers for considering concession to the extent of 100bps in the applicable interest rate on Baroda Trader Loan for mobilizing fresh business & to augment Retail Loan Book during FY12. Providing Group Life insurance Cover:The Facility of Group Credit Life Insurance cover was approved for Auto

MSME Business
The Micro, Small and Medium Enterprises (MSME) segment is a vital component of Indian economy. This sector accounts for around 40.0% of the nations total industrial production, 34.0% of industrial exports, 95.0% of industrial units and 35.0% of total employment in manufacturing and services sectors. The contribution of Services Sector within the SME segment is quite significant; especially the IT enabled services, hospitality services, tourism, couriering, transportation, etc.

63

Jeeef<e&ke efjhees& Annual Report

2011-12

Major Achievements in FY12

Shri N.S. Srinath, ED, addressing the SME Customers Meet organized by Greater Mumbai Zone To give a focused attention to emerging SMEs in India, your Bank has been considering other commercial units with a turnover up to Rs 150 crore at par with the SMEs. To promote the growth of SME Sector, your Bank has launched a special and novel delivery model, viz. SME Loan Factory, which at present, is operational in 46 centres of your Bank and well accepted in the market place. The SME Loan Factory is an innovative model for streamlining processes and for timely sanctions of SME loan proposals. The model comprises of the Central Processing Cell for speedy appraisal and sanctioning of proposals within the stipulated deadline and a sales team to follow up on leads generated by branches. Given its success, your Bank has plans to open more such loan factories in the ensuing year. Your Bank has SME Loan Factories at all major business centres across the country, viz. Agra, Ahmedabad, Allahabad, Bangalore, Bareilly, Baroda, Bhilwara, Bhubhaneshwar, Bulsar, Bharuch, Chandigarh, Chennai, Coimbatore, Dehradun, two Factories in Delhi, Ernakulam,Gandhidham,Gorakhpur Hyderabad, Haldwani,Indore, Jaipur, Jamshedpur, Jamnagar, Jodhpur, Kanpur, Kolhapur, Kolkata, Lucknow, Ludhiana, 3 Factories in Mumbai, Meerut, Mehsana, Nagpur, Nashik, Pune,Patna, Rajkot, Raipur, Surat, Shahajahanpur, Varanasi and Vishakhapatnam. These SME Loan Factories sanctioned loans aggregating Rs 18,619 crore during FY12 as against Rs 14,530 crore in the previous year.

Shri R.K. Bakshi, ED receiving the National Award for Banks excellent performance in implementation of PMEGP scheme during 2010-11 in Central Zone from Shri Virbhadra Singh, Minister for MSMEs, Government of India. The Bank took the following initiatives in its SME business segment during the year under review.

The SME advances of Rs 34,512 crore as of end-Mar 2012 reflected a growth of Rs 7,147 crore (26.11%) over the SME advances of Rs 27,365 crore in the previous year. The advances of Rs15,455 crore to Micro Enterprises in total credit of Rs 28,047 crore to MSE sector stood at 55.10% in FY12 comfortably reaching the mandatory target fixed by the RBI. The SME advances as on 31st Mar, 2012 contributed 16.8% to the gross domestic advances of your Bank. The advances to Micro & Small enterprises reached the level of Rs 28,047 crore as against the government set mandatory target of Rs 27,000 crore by end-Mar, 2012. In FY12, your Bank opened ten New SME Loan Factories and eight New SME Specialized Branches. Your Bank introduced a New Product named as Baroda Channel Financing on pilot basis during FY12 to further promote its MSME business. Your Bank also introduced Baroda Entrepreneur Awards for Micro & Small Enterprises

Growth of Business
The total outstanding in MSME Sector works out to Rs 34,512 crore as on 31st March 2012. The growth in lending to MSME Sector during the last three years is given in the table below. Year 2009-10 2010-11 2011-12 Growth (%, YoY) 43.98% 29.63% 26.11% 2.

initiatives in MSME Financing During FY12

1. Your Bank introduced five new customer-centric areaspecific products to suit the local cluster needs during FY12 while renewing the existing ten customer-centric area specific products. Your Bank sponsored a Workshop on Management Skills to source financing and Management of Technology by SMEs for entrepreneurs arranged by AIMA at Hyedrabad, Ahemedabad, Jaipur.

The percentage growth of MSME credit during FY10 was relatively high as the advances up to Rs 20 lakh to Retail Trade were classified for the first time under the Micro & Small Enterprises Sector during this year in line with the RBIs revised guidelines issued during September, 2009. The growth rate was normalized during the year FY11.

64

Jeeef<e&ke efjhees& Annual Report

3. Your Bank introduced Protrack {an e-tracking system for SME credit proposals} with a view to have a firm control over turnaround time. Your Bank celebrated SME Festival from 1st January 2012 to 31st March, 2012 in order to give boost to SME advances. Some concessions in rate of interest and service charges were also announced for loans sanctioned during the festival period. Your Bank participated in the Workshops arranged by the CGTMSE on Bank Credit to Micro & Small Enterprises and the Role of Credit Guarantee. Your Bank focused on collateral free credit under the CGTMSE scheme through special campaign. To achieve total customer relationship through enhanced cross selling, several meetings at different locations were conducted and various trade bodies were involved at the national and the state level. Your Bank undertook continuous knowledge updating and skill building of processing/ marketing officers attached to its SME factories through external training and special courses at the training centers and staff college. Your Bank introduced monthly performance ranking to share performance of SME Loan Factories amongst all and to recognize/ felicitate/ award the best performing SME Loan Factory on Half yearly/ annual basis.

2011-12

its wide network of 1,270 rural branches and 1,045 semi-urban branches. Even during FY12, your Banks opened 314 new branches in rural and semi-urban areas. Your Bank is the proud Convener of State Level Bankers Committee (SLBC)in the states of Uttar Pradesh and Rajasthan. Your Bank shoulders the Lead Bank Responsibility in 45 districts in the states of Gujarat (12),Rajasthan (12), Uttar Pradesh (15), Uttaranchal (2), Madhya Pradesh (2) and Bihar (2). Your Bank has also sponsored five Regional Rural Banks (RRBs) in various states with a network of 1,300 branches and total business of Rs 21,700 crore as of end-March, 2012.

4.

5.

6. 7.

Performance of Priority Sector Lending in FY12

Priority Sector Advances of your Bank surged from Rs 57,364 crore as at the end-March 2011 to Rs 68,527 crore as at the end-March 2012 and formed 43.37% of the Adjusted Net Bank Credit (ANBC) against the mandated target of 40.00%. Agriculture Advances: The Direct Agriculture advances of your Bank rose to Rs 21,423 crore with a rise of 24.86%over the previous year with an absolute growth of Rs 4,266 crore during the year. The total agriculture advances of your Bank recorded a growth of 18.38% over the previous year and rose to Rs 29,036 crore as at end-March 2012. Your Banks Direct Agricultural advances formed 13.56% of ANBC as at end-March 2012 against the mandated target of 13.50%. Even the Total Agricultural Advances were at 18.06% of ANBC against the mandated target of 18.00%. Under its flagship agriculture loan product Baroda Kisan Credit Card, your Bank issued as many as 3,09,685 Credit Cards during FY12 to provide credit to farmers.Your Bank financed as many as 3,73,283 new farmers during FY12. As a part of its microfinance initiatives, your Bank credit linked 19,455 Self Help Groups with an amount of Rs 214 crore during FY12 thereby taking the total number of SHGs credit linked to 1,54,397 amounting to Rs1,171 crore.

8.

9.

10. The MOU was entered by your Bank with the NSIC for sourcing applications of MSME borrowers from it. 11. Your Bank released a booklet called Practical Guide to help entrepreneurs by giving them information on Your Banks SME products and also on the CGTMSE scheme.

Shri M.D. Mallya, CMD, releasing the SME booklet along with Shri N.S. Srinath, ED and Shri J. Ramesh, GM(SME & WMS) 12. Your Bank also signed a MOU with four credit rating agencies for rating of the SME accounts.

Rural and Agricultural Lending

As you all are aware, your Bank has always been a frontrunner in the area of Priority Sector and Agriculture lending. It has been harnessing the vast potential of the rural market through Distribution of Baroda Kisan Credit Card in the presence of Shri H R Khan, Dy. Governor, RBI and Shri N.S. Srinath, ED at Ajmer, Rajasthan.

65

Jeeef<e&ke efjhees& Annual Report

Business and Social initiatives

2011-12

Your Bank introduced various initiatives/strategies during FY12 to harness the emerging opportunities for rural and agriculture lending. Some of them are mentioned below. 1. To augment the Agriculture advances, your Bank conducted special campaigns viz. Kharif and Rabi campaign for crop loans under which the disbursements of Rs 3,676 crore and Rs 2,013 crore were made respectively. Another Campaign for Investment Credit was also launched under which disbursements of Rs 1,178 crore were made. Your Bank organized 5,944 Village Level Credit Camps and disbursed Rs 3,338 crore to 2,84,062 borrowers during FY12. Your Bank identified 450 Thrust Branches across India to enhance Agriculture lending which constituted 33% of total Agriculture lending as at end-March 2012. Your Bank formulated various area-specific schemes tailor made to the needs of local requirements, particularly where there is a concentration of industries like Rice Mills, Cold storages, cotton ginning units, Poultry units, etc. Suitable concessions in rate of interest, charges, etc. were allowed under these schemes to garner maximum possible business. As many as 22 area specific schemes were formulated to increase your Banks agricultural lending.

Your Bank has opened 21 new FLCCs during FY 12, taking the total number of FLCCs to 39 by end-Mar, 2012.Your Bank will be opening FLCCs in each of its lead district in due course.

Business Facilitators Model

This model has been implemented across the country to accelerate Financial Inclusion of the excluded segment as well as to augment agriculture portfolio. Business Facilitators will mainly canvass loan applications for your Bank for which Bank will pay them compensation. Individuals including retired Bank and Government staff, NGOs, Farmers clubs and SHGs are engaged as agents to greatly improve your Banks outreach in the rural/semi-urban areas.

2.

3.

Micro Loan Factory

Your Bank has a opened Micro Loan Factoryat Rae Bareilly and Sultanpur in U.P. The Micro Finance Loan Factory has a mobile van with facilities and all related stationeries/ documents on SHG financing. It is manned by officers who are duly authorised to sanction and disburse loans upto Rs 25,000 to SHGs on the spot and at their door steps.

4.

Performance of RRBs Sponsored by the Bank

Your Bank has sponsored five RRBs as under.

Baroda Uttar Pradesh Gramin Bank, Head Office: Raebareli. Baroda Rajasthan Gramin Bank, Head Office: Ajmer. Baroda Gujarat Gramin Bank, Head Office: Bharuch. Nainital-Almora Kshetriya Gramin Bank, Head Office: Haldwani. Jhabua-Dhar Kshetriya Gramin Bank, Head Office: Jhabua.

Baroda Grameen Paramarsh Kendra (BGPK) is another initiative undertaken by your Bank to help the rural community by providing credit counseling, financial literacy and other services like information on the prices of agricultural produces,scientific farming, etc. Your Bank had 52 BGPKs as on 31st March, 2012. About ten more Baroda Swarojgar Vikas Sansthan (BSVS),Baroda R-SETI Centers were opened during FY12. With this, the total number of BSVS has gone up to 46. Thus, each of your Banks Lead Districts now has a R-SETI as per the GOI guidelines. Ajmer BSVS centre is exclusively for women entrepreneurs. The BSVS are primarily the institutes for training the youth and imparting knowledge and skills required for taking up self-employment ventures. During FY12, 42,786 youth beneficiaries were trained out of which 25,791 have established self-employment ventures. Out of the total 1,22,228 beneficiaries trained by these centers so far, 75,050 have established their self employment ventures.

The aggregate business of these five RRBs rose to Rs 21,693 crore as of March, 2012 from Rs 18,803 crore as at end-March, 2011, registering a growth of 15.37%. The five RRBs together posted a Net Profit of Rs 120 crore during FY12 as against Rs 117 crore earned during FY11. The Net Worth and the Reserves and Surplus of all these RRBs put together improved from Rs 730 crore at end-March, 2011 to Rs 883 crore at end-March, 2012 and from Rs 453 crore at end-March, 2011 to Rs 566 crore at end-March, 2012, respectively.

Financial Literacy and Credit Counseling Centres (FLCC)-SARAthEE

Based on the guidelines issued by the RBI, your Bank has established 39 FLCCs, christened as SARATHEE to impart financial literacy and credit counseling services to the needy to help them avail financial services from Banking system and also to provide counseling services to those who are under financial distress due to debt burden. Your Bank has opened these centers under its BSVS trust and counseling services are provided to the concerned free of cost.

Banks Efforts towards Financial inclusion (Fi) targeted villages and models adopted

As per the original communication received from RBI in January 2010, your Bank prepared a Financial Inclusion (FI) plan to cover 20,000 villages under Financial Inclusion within a span of three years commencing from 2010-11 to 2013-14.

66

Jeeef<e&ke efjhees& Annual Report

However, the Finance Minister in his speech on Union Budget for FY11 gave emphasis on the coverage of villages having population of more than 2,000 under FI by March 2012. Accordingly, 2,864 villages having population of more than 2,000 were allocated to your Bank through SLBCs for provision of basic banking services by March 2012. Out of the above, 1,200 villages were targeted to be covered in FY11 and the rest in FY12. Your Bank has adopted ICT based Business Correspondent (BC) model and Mobile Banking van model for coverage of the allotted villages. Wherever feasible, new branches are also being opened. Your Bank has selected M/s TCS and M/s HCL Info systems as the service providers for end to end solution under the BC model. The service area has been allocated to these service providers. Out of 2,864 villages allocated to your Bank by SLBCs, 1,979 villages are allotted to M/s TCS and 885 villages to M/s HCL. The FI data and transactions are integrated to your Banks CBS (Core Banking Solution) through an FI server/ Gateway of the service provider. The FI server is kept in the Data Centre of your Bank for which the vendor will have only limited access to the application software for the purpose of maintenance. The data will be under the control of your Bank. Hence the data security is well taken care of. Smart cards are issued to the customers after uploading the accounts in CBS and KYC verification by the link branches. The service provider has appointed corporate BCs at the state/zonal level. The field level business agents are selected in consultation with your Banks link branches following the BC selection policy approved by the Board. The technical training to BCs is provided by the service provider as and when BCs are appointed. Your Banks R-SETI, Training Centres and Baroda Grameen Paramarsh Kendras (BGPK) have been providing training on banking products and customer service. The BCs are also encouraged to take up the BC certificate programme of IIBF {Indian Institute of Banking & Finance, Mumbai} through accredited training establishments. All your Banks BSVS centres are accredited by IIBF for this purpose. Training to about 1,079 Branch Managers involved in FI activity was completed by Your Banks training centres during FY12. Your Bank has tied-up with National Institute of Rural Development (NIRD), Hyderbad for designing and conducting special training programme for its officers on FI. Your Bank has also introduced e-learning module on FI on your Banks intranet portal for educating the staff.

2011-12

Your Banks Chairman & Managing Director (CMD), Executive Directors (EDs) and General Managers (GMs) at the Corporate Office are visiting villages in different states. Besides, all the regional heads and zonal heads are also visiting the villages in their respective regions/ zones and monitoring the activities regularly. Your Banks Board reviews the implementation of Financial Inclusion in your Bank every month on various parameters suggested by the Ministry of Finance, Government of India. Specially designed banners/posters/leaflets are being used by your Banks Zones/Regions/Branches at various stages of FI. Leaflets/posters have been prepared in regional languages and distributed in the villages. Usage of publicity material has helped to keep the people updated with the FI concept and also to remain informed about the FI enrolment dates, venue etc. Your Banks Swabhiman logo is being used in village sign boards, BC ID cards, T- shirts, Caps etc. Your Bank has opened 39 Financial Literacy and counseling Centres (FLCC) out of 45 lead districts of the Bank. Your Bank has also established 46 R-SETIs (Baroda Swarojgar Vikas Sansthan) of which 42 are in its lead districts which will also facilitate financial literacy efforts. Village level meetings are organized by your Bank in all the identified villages to create awareness on the banking products and services. Camps are also organized in the villages at the time of enrolment. Your Bank has introduced Mobile Banking vans for increasing the pace of Financial Inclusion. These vans will have connectivity to CBS through CDMA technology and they visit the villages on specified dates and time. The services are provided by your Banks own staff travelling in the van. Five such Vans have been made operational and they cover around 41 villages. (One in Gujarat, two in UP,one in Bihar and one in Goa.) Your Bank has completed coverage of 100% villages allotted under financial inclusion well before the dead line of endMar, 2012. More than 7.61 lakh FI accounts have been opened in these villages as against the target of 7.10 lakh.

Publicity

Service Providers

technology and Data Security

Financial Literacy Efforts

Business Correspondents (BC)

Mobile Banking Vans

Performance

training of Your Bank Staff in Financial inclusion

Ultra Small Branches (USBs)

The technology based BC model is an evolving concept and various issues were encountered by your Bank in implementation of FI through this model. The Ministry of Finance, Government of India as well as the RBI were issuing various guidelines from time to time to make implementation of financial inclusion more effective. In the strategy and guidelines on financial inclusion issued by Ministry of Finance in Oct, 2011,there was a suggestion to open brick and mortar branches in larger habitations with population of 5,000 and above in the under-banked districts. However, keeping the viability of brick and mortar branches in such villages, they further issued guidelines on opening of thin structures called Ultra Small Branches in all the villages allotted for financial inclusion.

Monitoring the implementation under Financial inclusion

Your Bank has a clear structure for implementation and monitoring of Financial Inclusion. In order to have an effective supervision of the BCs, retired bank officials are appointed as BC supervisors for every 10-15 BC agents.

67

Jeeef<e&ke efjhees& Annual Report

2011-12

The BCs are provided with a brief profile of the villages including population of village, number of households in village, number of KCCs/ GCCs issued in respective village and other details, so that they can perform with better focus on village needs. All USBs are mapped for weekly visits by the officers of respective link branch. We have also devised a proper reporting system for monitoring these visits by the respective regional offices and corporate office. All the BCs are provided with the uniform T-Shirts, Caps and Identity cards in all the villages. The uniform posters about the services available at USBs are provided to all the zones and regions in local languages for displaying at the USBs. In order to overcome shortages and cater to the requirement of manpower in officer cadre, we are starting capacity building programmes to train other cadres to perform the job role of officers in the same spirit as desired by the MoF from visiting officer. The preference would be given to local staff as far as possible so that they can converse in the local language and get appropriately connected with villagers. This will also facilitate a confidence building amongst the villagers about the FI initiatives of your Bank/ Govt. of India. The pilot project of such capacity building initiative would be started in Gujarat and rolled out in other states upon success of said pilot project.

Ultra Small Branch - Financial Inclusion Initiative.

USB Model Adopted by the Bank

A BC is appointed in a village and provided with POS machine/ hand held terminal to provide banking services in the village through USB. The place for USB is identified preferably in Gram Panchayat or Common Service Centre in village. The board is displayed inside each USB indicating various banking services being provided by your Bank at USB. There is also a board giving details of BC, his contact number, name/contact number of link branch, fixed day/ time of visit by officer etc. for the convenience of villagers. The business correspondent is providing services like cash deposits, payments up to certain limit, remittances, account balance enquiry, mini-statement etc. A bank officer from the link branch visits the USB once in week at pre-fixed time and day for financial inclusion activities in village, as specified by the Ministry of Finance. Minimum furniture such as table, three to four chairs etc. have been provided in an ultra small branch. The village level publicity campaign has been conducted to create awareness amongst the villagers, with the help of Gram Panchayats as well as in some cases block development offices. The signboard along with swabhimaan logo is displayed at a prominent place in the village indicating details of the BC and link branch along with working hours.

Advances to SC/St Communities during FY12

The outstanding advances granted by your Bank to SC/ST communities have been growing year after year. This is evident from the fact that the outstanding advances granted to these beneficiaries went up from Rs 3,760 crore as at end-March, 2011 to Rs 4,336.02 crore as at end-March, 2012. In fact, the SC/ST communities accounted for a share of 27.0% in the total advances granted to weaker sections by the Bank during the year under review. Furthermore, a special thrust is laid by your Bank in financing SC/ST under various government sponsored schemes namely Swaranjayanti Gram Swarojgar Yojana (SGSY),Swarna Jayanti Shahari Rojgar Yojana (SJSRY), Prime Minister Employment Generation Programme (PMEGP), etc. Baroda Swarojgar Vikas Sansthans (BSVS) have been giving due preference to SC/ST communities while selecting the trainees. It is heartening to indicate that so far, these centres have trained 55,761 youths under the SC/ST category.

initiatives taken for Effectivenessof USBs

international Business
The global economy has not fully come out of the turmoil witnessed following the global financial crisis in 2008 in spite of the prompt measures taken by several countries around the world. Even in such challenging scenario, the International Operations of your Bank could achieve excellent results during FY12 and again proved the Banks resilience to global shocks.

68

Jeeef<e&ke efjhees& Annual Report

In order to achieve the stated goals, it was necessary to continuously understand the economic and banking environment in which your Bank operates, take lessons and make suitable changes in the business approach and actions. Your Bank kept a continuous watch on the trends emerging in the economic/financial sectors of the countries of its operation by factoring in the impact of global events. Your Bank is in an advantageous position having large network of overseas branches and strong customer base built over the years. Your Bank has taken various technological and other initiatives at its overseas centres to garner a larger share of the business. The excellent performance was possible during FY12 due to the Banks focused attention and persistent efforts to stretch and improve upon its own capabilities and the support that it received from all its stakeholders. The International Operations of your Bank are keeping pace with the fast changing environment to become increasingly more competitive in global terms and aiming for higher growth with profitability

2011-12

total Assets
Total Assets of your Banks International Operations increased from Rs 91,273 crore as of March 2011 to Rs 1,28,398 crore as on March 2012 registering a growth of 40.67% during the year.

Profit
The Gross Profit for the year FY12 registered a healthy growth of 48.51% over the level of previous year. The Net Profit too recorded commensurate growth of 45.19% during the year. Your Bank was able to improve the spreads and also show good increase in Other Income. Contribution of international operations to your Banks global Net Profit is 23.35%.

Asset Quality
In the current scenario of economic downturn and uncertainties, there was a stringent monitoring of assets by the Banks Top Management to safeguard your Banks interest. Your Bank has put in place an efficient loan processing, credit audit and credit monitoring mechanism. Borrowal accounts experiencing liquidity mismatch/crunch due to recessionary trends prevailing in the global economy/delay in projects for reasons beyond their control were restructured during the year FY12 based on their future cash flows and keeping the RBI guidelines in the matter in focus. These accounts as well as the accounts restructured in previous years were monitored regularly to maintain the asset quality and avoid any slip back. Gross Advances during the year increased by 43.73% over the level of Mar11, which meansyour Bank could maintain the healthy growth trend even during the challenging times. There were a few slippages and the Gross NPAs of your Bank as percentage to Total Advances marginally increased from 0.62% as of Mar11 to 0.68% as on Mar12.

Shri Arun Shrivastava, MD, Bank of Baroda (Kenya) Ltd., receiving the The Most Efficient Bank award from Ms June Gathoni, Director, Maple Management East Africa Limited. The Branch Expansion plan was continued during the year to take advantage of the business opportunities. During the year FY12, five new branches/offices were opened, including four branches of the subsidiaries. Your Bank primarily concentrated on expanding the network in countries where it is already present to tap the opportunities offered by the upcoming centres and enhance the market share in the country of operation.

international Presence
Your Banks international presence covered 24 countries through its 89 offices during FY12 as under. Banks Overseas Branches/Offices Banks Representative Offices Branches of Banks Overseas Subsidiaries total 55 2 32 89

Business and Profit Performance

During FY12, the total business (Deposits + Advances) of your Banks overseas branches registered a growth of 44.64%. The Customer Deposits increased by 40.41%, Total Deposits by 45.23 % and Advances by 43.92%. The growth numbers look slightly aggressive because of the depreciation of rupee to the tune of 14.11% between end-March, 2011 and end-March, 2012. During FY12, the International Operations contributed a sizeable 28.27% to the Banks global business in line with its business aspirations.

In addition to the above, your Banks associate in Zambia has 14 branches.

Overseas Expansion
During the year FY12,your Bank opened five new branches/ offices (including that of the subsidiaries). An Electronic Banking Service Unit (EBSU) was opened at Hamriya Free Zone, Sharjah (UAE) and four branches of the subsidiaries were opened at Ovino Market (Uganda), Kakamega (Kenya), Nyali (Kenya) and Mon Repos (Guyana). The Representative Office in Malaysia was closed during the year as the Joint Venture Bank, namely, India International Bank (Malaysia) Bhd. is expected to commence operations during the year FY13.

69

Jeeef<e&ke efjhees& Annual Report

2011-12

Products and Services

Your Bank has taken several steps to leverage the technology for introduction of products and services to meet the requirements of customers in the area of operation. Your Banks products and services are compatible with those offered by multi-national banks and local banks. These are being popularized through marketing campaigns in electronic and print media.

technology
Inauguration of Kakamega Branch in Kenya. The number of ATMs at overseas territories and subsidiaries increased to 76 (45 onsite and 31 offsite) as on 31st March, 2012 from 68 (42 onsite and 26 offsite) as on 31st March, 2011. The Global Treasury Solution is implemented by your Bank at UK, UAE, Bahamas, Bahrain, Hong Kong, Singapore and Belgium. The Centralized SWIFT activity is operating from the Data Centre of your Bank. All Territories/Subsidiaries except UK and USA are routing their Swift operations through SWIFT Cell, Data Centre. The Payment Messaging System implemented is a middleware between Core Banking Solution (Finacle) and SWIFT, which help in Straight Through Processing of Incoming and Outgoing SWIFT Messages with Anti Money Laundering check. It is implemented in all Territories/ Subsidiaries, except in UK and USA. The Anti Money laundering Erase (Batch mode) is implemented in all the overseas centres of your Bank except in Belgium and USA. An Anti Money Laundering Online List Matching Solution is also implemented in all the overseas centres with the exception of USA.

Inauguration of Mon Repos Branch in Guyana.

Future Plans in Overseas Business

Your Bank has initiated steps for further expanding its overseas network to tap the opportunities for canvassing business and enhancing the profitability. Necessary infrastructure is being created for further expanding the network in UAE, Oman, Mauritius, Uganda, New Zealand, Tanzania, Botswana and Ghana. Your Bank has received In Principle approval for upgradation of its Representative Office in Australia to a branch. An approval of RBI is awaited for opening of two additional branches in U.K. New centres are being identified in countries where your Bank is already present and also in new territories for further expanding the branch network.

E-Banking in Overseas Operations

Your Bank is gradually implementing and popularizing the e-banking services at its overseas centres. Transaction based e-banking has been implemented in UAE, UK, Mauritius, Fiji, Seychelles, Uganda, Kenya, Botswana and New Zealand. It is in the process of being implemented in Oman and Tanzania. (At present, a view based e-banking is available at both these centres). In T&T, Guyana and South Africa, it will be introduced in the next phase which will start shortly. The transaction based e-banking is being implemented gradually at the Overseas Centres looking to their retail base and the cost effectiveness.

Syndication Centre
Your Bank has Global Syndication Centres at London and Dubai which focus on the business of Syndication Loans in International Market. The Offshore Banking Unit in Singapore has been further strengthened to play a more active role in canvassing the business. The International Merchant Banking Cell (IMBC) set up at the Banks Corporate Office, Mumbai plays a supportive role to the Regional Syndication Centres and also canvasses substantial business as there was increased demand from Indian Corporates for Foreign Currency resources. The Banks IMBC also actively participates in loan origination.

Risk Management in Overseas Operations

Your Bank implemented Basel II guidelines at all its overseas territories with effect from 31st March 2008 and has already adopted Standardised Approach for Credit Risk, Standardised Duration Method for Market Risk and Basic Indicator Approach for Operational Risk.

70

Jeeef<e&ke efjhees& Annual Report

The Risk Management Systems and their implementation are being continuously strengthened. A separate Risk Management Department has been set up at all centres to effectively deal with the credit, market and operational risk. Risk Managers are posted at all the overseas territories and subsidiaries of your Bank. During the year under review,BOB RAM Model was implemented at all the overseas centres for capturing vital information related to advances accounts and their pricing. An ASCROM Model for Asset Classification and Credit Monitoring is also in the advanced stage for implementation at your Banks overseas centres.

2011-12

FY12, after having grown at the rate of 8.4% in each of the two preceding years. This indicates a slowdown compared not just to the previous two years but 2003 to 2011 (except FY09 a year of global financial crisis). During FY12, the RBI hiked interest rates by 125 bps taking repo rate to 8.50% before signaling a pause in Dec, 2011. To infuse liquidity into the system, the RBI reduced CRR [Cash Reserve Ratio] by a cumulative 125 bps in the last quarter of FY12 and conducted open market operations to the extent of Rs 1,29,252 crore. Your Banks Treasury offers customized solutions using available products viz IRS, CIRS, Forwards and Options to meet the Interest rate and Foreign Exchange risk mitigation requirements of the corporate clients. During FY12, your Banks Treasury Division was active in taking benefit of the arbitrage opportunities available between various Treasury market asset classes including Money Market CBLO, Call, Market Repo, Government Securities and Forex markets. The Treasury actively utilised the market movements and used Overnight Indexed swaps, INBMK swaps for harnessing available hedging and trading opportunities. Tight monetary policy coupled with a higher than announced borrowing program resulted in the benchmark 10 year Government security touching a high level of 9.0% in Nov, 2011. Against this backdrop, the Treasury focused on maintaining appropriate duration of portfolio, keeping minimal adverse impact on valuation and maintaining a good average yield on investment portfolio. The average yield on Domestic SLR investments was 7.87%. During FY12, the Treasury earned Rs 6,032 crore as Interest/Discount earnings, while the Profit on Sale of Investment and Exchange Earnings were Rs 622 and 412 crore, respectively. The Indian Equity markets were subdued for most part of FY12. This was due to the cumulative impact of weaker recovery of the US economy, European sovereign debt crisis and muted FII inflows into the emerging markets including India. The FII inflows picked up during the last quarter resulting in the market moving to higher levels. The Equity Desk of the Treasury actively churned its portfolio and booked profits at regular intervals whenever an opportunity emerged in the markets. The unfolding of the euro zone crisis and uncertainty surrounding the global economy have impacted the Indian economy causing drop in growth, higher current account deficit (CAD) and declining capital inflows. As in 2008, the transmission of the crisis has been mainly through the Balanceof-payments (BoP) channel. Export growth too decelerated in the third quarter of FY12, while imports remained high, primarily because of very high international oil prices. At the same time, foreign institutional investment flows declined, straining the capital account and the rupee exchange rate that touched an all-time low of Rs 54.23 per US dollar on 15 December 2011 during intra-day trading The Foreign exchange desk of the Treasury retained its position as one of the premier market players in the Forex desks of the Public Sector Banks. The Proprietary trading desk was active in cashing in of available arbitrages, using volatility in the markets and mobilised resources in a tight liquidity position impacting the Indian markets. The turnover of the Foreign Exchange deskof your Banks Treasury increased by nearly 14.0% on y-o-y basis during FY12.

Regulatory Compliance
Your Bank is well known for its regulatory compliance and has always followed home country regulations rigorously. Your Bank has a dedicated compliance team at major overseas centres for ensuring regulatory compliance across all the businesses and operations. They are responsible for identification and assessment and compliance related matters from a regulatory compliance perspective and monitoring and reporting. All the overseas centres have prudential policies in place as per the local regulatory requirements. The territories/subsidiaries ensure that these are periodically reviewed in line with the type of business undertaken, changing scenario and taking into account modifications if any in the regulatory guidelines.

treasury Operations
Your Bank operates a State of the Art Dealing Room at Baroda Sun Tower at its Corporate Office in Mumbai. Through this dealing room your Bank is well positioned to scale up its Treasury Operations. The Treasury handles your Banks domestic treasury operations and covers activities in various markets i.e. Foreign Exchange, Interest Rates, Fixed Income, Derivatives, Equity and other alternative asset classes. The advanced technology platforms are used by your Bank to offer a basket of financial products to its clients including Interest rate swaps, currency swaps, forwards and options. Your Bank has also put in place a sophisticated Automated Dealing system to offer auto generated real time foreign exchange rates to the clients of its authorised branches spread across the country. As a customer friendly initiative, during the year FY12, enhancements were made in the Global Treasury Solution facilitating instant flow of information about credits received by your Bank in favour of its customers through its foreign correspondents. Under the Business Process Re-engineering, your Bank has successfully implemented Global Treasury solution across major financial centres. The Global Treasury Platform is running smoothly in Mumbai, London, Bahamas, Brussels, Dubai, Bahrain, Singapore, Hongkong and New York. During the year FY12, managing growth and price stability emerged as the key challenges against the backdrop of a slowing economy weighed down by the impact of tight monetary policy and slower economic growth. The advance estimates of Indian economy suggest a growth of approximately 6.9% in

71

Jeeef<e&ke efjhees& Annual Report

2011-12

Your Banks Treasury Mid-Office monitors market exposures and limits fixed by the Board of Directors, on a real time basis. The Risk Management parameters, including Value-at-risk (VaR) are used to measure Market Risk on all portfolios. These measures are backed up by the Back Testing on risk numbers and Stress Testing of various investment and currency portfolios.

Corporate Social Responsibility (CSR)

As a responsible corporate citizen, it has been the vision of your Bank to empower the community through socio-economic development of underprivileged and weaker sections. In its continued efforts to make a difference to the society at large, your Bank intensified its efforts further in this direction in FY12. Your Bank has established Baroda Swarozgar Vikas Sansthan (Baroda R-SEti) for imparting training to unemployed youth, free of cost for gainful self employment and entrepreneurship skill development which help them improve their family economic status and also gives a boost to various regional economies within these locations. All the Lead Districts of your Bank have R-SETI each. About 46 such Sansthans have been established by your Bank in which more than 1,22,000 youth have been trained and around 75,000 have been gainfully self employed.

Indian banks, in general, witnessed heavy incidence of slippages in FY12 due to volatile financial markets both within and outside India, higher inflation and higher interest rate regime throughout the year FY12. In spite of various depressed economic parameters impacting the Bank, fresh slippages, during the year,were kept under control at 1.44% of the opening Standard Advances of your Bank. Against the backdrop of high slippages, the ratio of Gross NPA to Gross Advances was at 1.53% as on 31st Mar, 2012.Consequently, the ratio of Net NPA to Net Advances marginally increased to 0.54% by end-Mar, 2012. Your Bank continued to maintain the Loan Loss Provisioning ratio at higher level than the mandated norms set by the RBI during FY11. Its Loan Loss Provisioning ratio was higher at 80.05% as on 31st Mar, 2012 after taking into account the Prudential/ Technically Written-off advances. During the year under review, your Bank laid down a comprehensive structure of recovery and credit monitoring function at the Branch, Region, Zone and Corporate levels. Besides this, the Nodal officers at each DRT centre were assigned the role of a follow-up of legal cases on day to day basis so as to minimize the delay in obtaining decrees and execution thereof in order to expedite and maximize recoveries. Additionally, Lok Adalats, Recovery Camps and Village Chaupal Meets were regularly conducted by your Banks branches to reduce long pending cases and expedite recoveries in small accounts. Your Bank continued its emphasis on follow-up mechanism to explore recovery prospects of NPA accounts. The system of monitoring of large value NPA accounts of say Rs 25 lakh and above directly from the corporate office has ensured proactive action by branches, advocates, recovery agents, etc. Therefore, the cash recovery in NPA accounts during FY12 was Rs 580 crore, much higher than the cash recovery of Rs 455 crore during FY11. The upgradation was substantially higher at Rs 336 crore during FY12 compared to Rs 189 crore during FY11.

Shri N.S. Srinath, ED giving certificate to one of the participant of BSVS, Surat. Your Bank has established 52 Baroda Gramin Paramarsh Kendra for knowledge sharing, problem solving and credit counseling for rural masses across the country. In order to spread awareness among the rural mass on various financial and banking services and to speed up the process of financial inclusion, your Bank has also established 21 Financial Literacy and Credit counseling Centres (FLCC)during FY12 making the total number of FLCCs to 39.

During the year FY12, your Bank laid specific focus on recovery of small accounts by organizing Lok Adalats and Recovery Camps at village/town level. Your Bank also launched an incentive- linked recovery scheme called Sankalp IV to enlist personalized attention of each and every staff member in pursuing recovery efforts of small value accounts with an outstanding up to Rs 15 lakh. The cash recovery made during the year FY12 under the scheme was very impressive at Rs 191 crore. The asset classification wise breakup of advances portfolio of your Bank is as under. (` crore) Asset Category (Gross) 31st March 2012 Standard 2,86,542.59 Gross NPA 4,464.75 Total 2,91,007.34 Gross NPA is comprising of: Sub-standard 2,661.82 Doubtful 1,318.71 Loss 484.22 Total Gross NPA 4,464.75 31st March 2011 2,28,173.03 3,152.50 2,31,325.53 1,097.23 1,336.64 718.63 3,152.50

Asset Quality Management

The year FY12 has been a challenging year for the banking industry to maintain the Asset Quality due to a fragile economic environment. However, your Bank has continued its practice of rigorous monitoring and recovery of the NPA portfolio besides preventive mechanism for restricting slippages at the minimum level. Your Bank has continued its leadership position in the NPA management area in the Indian banking sector.

72

Jeeef<e&ke efjhees& Annual Report

information technology Your Bank has undertaken a total end-to-end business and IT strategy project covering your Banks domestic, overseas and subsidiary operations.

2011-12

Shopping, Feedback/ Complaints etc. The IMPS was also enabled through Mobile Banking for interbank fund transfer.

Your Bank has built the best of technology infrastructure by implementing a state-of-the-art Data Centre conforming to Uptime Institute Tier-3 standard and also a Disaster Recovery Site in different seismic zone with redundancy built in every single point of failure to ensure uninterrupted banking service delivery to customers. After successfully migrating Data Centre to new Data Centre in the Banks own premises during previous financial year, your Bank had undertaken Disaster Recovery Centre expansion during the year to support its business growth and technology expansion. Your Bank has also undertaken various other technology initiatives like windows server virtualization, desktop virtualisation and backup consolidation as green initiatives and also to improve Data Centre operational efficiency. Bank wide network was migrated to new technology based on MPLS for improving uptime and on demand upgrade. Enterprise Management System was upgraded and new modules deployed to effectively manage and monitor Banks growing IT infrastructure. The Core Banking System was migrated to higher version with enhanced features. Various new modules like Fixed Assets maintenance, sales tracker module, centralized service tax, eBRC (Bank Realisation Certificate) module, account number portability, workflow automation for New Pension Scheme Swavalamban were implemented during the year. In order to enhance security and confidence in Internet Banking, your Bank introduced enhanced security features by deploying Fraud Management Solution, including two factor authentications. Your Bank continued to add more facilities under its Internet Banking channels. Internet Banking, viz., Baroda Connect, now provides speedy and secured facility to transfer funds to self, third party (within BOB) and inter-bank. Other facilities available are online opening of Fixed Deposits, Railways Freight Payment, online payment of Direct and Indirect Taxes and certain State Government Taxes, utility bills, rail tickets, online shopping, donation to temples and institutional fee payment. Corporates also have the facility of direct salary uploads, trade finance. Various State Tax payments have been enabled during the year. The SMS Alerts, RTGS/ NEFT transactions are also provided in internet banking portal. ASBA (Application Supported by Blocked Amount) functionality has been provided in Baroda Connect for Online subscription to Initial Public Offers and Follow-on Public Offers for applying for Equity Shares. Transaction based Internet Banking has also been implemented in Uganda, Botswana, New Zealand, UAE, Kenya, Mauritius, Seychelles, Fiji and UK providing facilities such as fund transfer to self and third party, bill payments, corporate salary upload and online shopping. View based internet banking has been implemented overseas in Oman and Tanzania. Mobile Banking BARODA M-CONNECT one more alternate delivery channel was added to provide various facilities to customers, viz., Balance Enquiry, Mini Statement, Linking of Multiple Accounts, Fund Transfer, Request to the Bank, Bill Payments, Ticket Booking,

The ATM Switch was upgraded during the year to support increasing volume of transactions and ATMs. The ATM switch is operational in India, UAE, Oman, Mauritius, Fiji, Tanzania, Botswana, T&T and New Zealand. ATM switch is integrated with seven interchanges viz. National Switch NFS(NPCI), Visa, MasterCard, CBUAE (UAE), CBOMAN (Oman), Link (T&T), Paymark (New Zealand) to provide convenience to customers by increasing delivery points through ATMs covered under these switches. As a customer centric initiative, Bank has implemented self-linked fund transfer, Institution fees payment, mobile banking registration, mobile number updation, biometric authentication enabled ATMs, tax payment, multiple accounts being linked to a single Debit Card, Verified by VISA, CVV2, Visa Platinum, Maestro Debit Card, Biometric Card, PIN change and mini statement through other Bank ATMs. Mobile ATMs have been launched in Ahmedabad, Pune, Lucknow and New Delhi. Some value added features like online cash deposit and cheque deposit, cheque book request, statement request, envelope cash and cheque deposits services are introduced in UAE. Internet Payment Gateway services for debit cards/credit cards are increasingly offered to merchants and internet shopper as a safe and secure channel for online purchases. The SMS Alerts delivery gateway was upgraded to extend the facility to all customers of your Bank. During the year, customers are provided with one more service delivery channels with the launch of Contact Centres in Lucknow and Baroda. The Retail Depository Services are made available to your Banks customers. With a centralized depository application, branches are equipped to provide depository services for both NSDL as well as CDSL. With Online Trading System, your Bank will be able to provide complete suite of online services to the customers for trading in instruments like equities, mutual funds, bonds and initial public offering (IPOs). Cash Management System is a full-function web enabled cash management solution offered to your Banks customers, covering services like Receipt Management (Collections), Payment Management and Invoice Management (Receivable and Payable Management). New Credit Card Management System has been implemented to provide comprehensive management and support for your Banks Credit Card operations. All CBS branches are enabled for interbank remittances through RTGS and NEFT. RTGS and NEFT have also been interfaced with our internet banking portal. The Straight Through Processing (STP) of NEFT Inward Messages have been implemented for the Bank as well as RRBs. The SWIFT facility for worldwide inter-bank financial communication is provided at Foreign Exchange Authorised Branches in India as also in overseas territories. The Payment Messaging Solution (PMS) is implemented in 20 overseas territories & all authorised branches in India. PMS facilitates validation and formatting of SWIFT messages generated from CBS as per SWIFT standards, and also goes through AML check.

73

Jeeef<e&ke efjhees& Annual Report

2011-12

During the year, a grid based Cheque Truncation System (CTS) was implemented in Chennai, Coimbatore and Banglore. For improving your Banks service delivery, the Back Office functions have been centralised at City Back Offices and Regional Back Offices. During the year, your Bank added five more Regional Back Offices. Your Bank now has 70 City Back Offices and 10 Regional Bank Offices. The personalised cheque books issuance has been centralized. Your Bank has also started centralised FCNR operations. Automated Cheque Processing Centre (Inward & Outward) was implemented in Mumbai. Your Bank has also initiated the process of implementation in Surat, Ahmedabad, as a part of Business Process Re-engineering under its Project Navnirmaan. The Integrated Global Treasury Solution has been implemented in UK, UAE, Bahamas, Bahrain, Hongkong, Singapore, Belgium and in India, reducing the cost of operations and better fund management. For regulatory compliance, the Anti Money Laundering (AML) has been implemented in India and 20 overseas territories. Your Bank has also implemented Risk Management solution. Enterprise wide GL Solution has been implemented. This provides variety of inputs to your Bank for strategic decision making in business development and also generates enterprise wide consolidated reports. The Centralised Payroll, Salary module, e-TDS module and Leave Module have been implemented for all your Banks offices in India. The Human Resource Networking for Employees Service has been implemented with the objective of creating a central database of the Bank employees for facilitating decision-making, promotion and selection exercise as also for automating other HR process. Your Bank had also undertaken as a part of its business strategy, Data Warehouse for providing flexible and interactive source of strategic information, Customer Relationship Management for better customer insight and uniform customer view across channels. The IT setup has been developed for account opening process and transactions, both online and offline, to be carried out through Business Correspondent thus enabling Financial Inclusion. The Mobile Van Banking is launched in Gujarat, UP & Bihar on a pilot basis as the Banks Financial Inclusion initiative. The Solar Power Generation System (SPGS) was implemented during the year in additional rural branches to ensure uninterrupted banking services to the Banks rural customers. The SPGS will provide an alternate source of energy through UPS at branches that face acute power shortage or have large load shedding. A robust Information Security Management System was put in place during the year under review to protect the technology against security threat. Various IT initiatives under Financial Inclusion are being proposed like Aadhaar Enabled Payment System (AEPS), Aadhaar Payment Bridge (APB), Ultra Small branches, etc.

Some more Customer Centric initiatives are proposed like Interbank Mobile Payment Service (IMPS) through ATM, Internet Banking, RuPay Card ATM & Point of Sale (POS) implementation, European Master Visa (EMV) implementation, Chipbased card, more facilities through Interactive Voice Response System (IVRS), NEFT through ATM, utility bill payment through ATM, etc. The advanced phases of Customer Relationship Management and Data Warehouse are also being planned. Your Bank has plans to upgrade existing applications like Exchange, eBusiness suite with enhanced features. It also proposes implementation of Business Analytics, Employee Performance Management System, Employee Incentives and Manpower Planning. It further proposes implementation of Security Operation Centre for enhanced IT security. It has planned technology projects like optimal utilization of IT infrastructure, archival project, IPV6 implementation, Biometric authentication for internal users, IT infrastructure for growth, etc.

E-business
Your Banks e-business department provides different types of Alternate Delivery Channels (ADC) such as ATMs, Internet Banking (Baroda Connect), RTGS/NEFT, Phone Banking, Internet Payment Gateway (IPG) etc. In addition to this, the e-banking department of your Bank looks after Depository Services, Cash Management Services & Sale of Gold Coins. This year, the Bank successfully launched Contact Centers from Lucknow & Baroda, mobile banking and pre-paid gift card etc. Given below is the performance of various segments under the e-Business activity, during FY12.

AtM/DEBit Card Operations

Particulars No. of ATMs operationalised No. of Debit Cards Issued 31/03/2011 1,561 62.71 lakh 31/03/2012 2,012 80.44 lakh

Future Plans in it

Shri M D Mallya, CMD inaugurating 104 new ATMs on Banks 104th Foundation Day. Shri N S Srinath, ED and Shri P D Singh GM (E-Business) are also seen During FY12, your Bank received NFS Operational Excellence Award for ATMs from National Payments Corporation of India (NPCI) Best Bank in Public Sector category.

74

Jeeef<e&ke efjhees& Annual Report

Baroda Connect (Internet Banking)
Particulars No. of Users No. of A/cs. Linked 31/03/2011 5,73,575 21,90,700 31/03/2012 8,10,430 32,49,216

2011-12

New Products Launched during FY12

1. Mobile Banking

New Initiatives in FY12

a) Fraud Management Solution (FMS) was implemented in August 2011 to make internet banking system foolproof/ secured. No Phishing induced transactions were reported in the previous two months. Online FDR through Baroda Connect was launched in January 2012.

b)

Baroda RTGS/NEFT
Particulars No. of Inward Transactions No. of Outward Transactions Avg.Transactions per day (Inward) Avg.Transactions per day (Outward) 2010-11 2011-12 RTGS NEFT RTGS NEFT 13,98,612 34,24,515 16,62,070 61,37,139 19,25,969 14,88,661 21,47,527 29,48,252 5,793 7,235 17,035 8,015 7,720 9,338 28,376 13,211 2.

Alternate Delivery Channel : Mobile Banking

Pre-paid Cards

Baroda Cash Management Services

During financial year FY12, the total number of transactions in BCMS was 14.19 lakh with total turnover of Rs 10,355 crore. A profit of Rs1.39 crore was earned. The number of customers has increased from 92 as on 31st March 2011 to 206 as on 31st March 2012. It is proposed to extend these services to 100 more centers in a phased manner. As on 31st March 2012, 124 Merchants were registered as against 52 as on 31st March 2011 and total turnover during FY12 was Rs 26.49 crore. A Profit of Rs 27.94 lakh was earned during FY12. Your Bank started selling the gold coins since October 2007. At present, gold coins in denomination of 2gm, 4gm, 5gm, 8gm, 10gm, 20gm and 50gm are sold. During the year FY12, 80,958 gold coins weighing 668.45kg were sold. A profit of Rs11.20 crore was earned from this activity during the year FY12.

Launch of Baroda Gift Card by Shri M D Mallya, CMD along with Shri N S Srinath ED and Shri P D Singh, GM (E-Business) 3. Contact Centres at Lucknow & Baroda

Baroda e-Gateway (Internet Payment Gateway)

Sale of Gold Coins

Inauguration of Baroda Contact Centre by Shri M D Mallya, CMD. 4. Different variants of Debit Cards: a) Visa Platinum Debit Card b) Mastercard Combi Gold Debit Card

75

Jeeef<e&ke efjhees& Annual Report

5. Maestro PIN Debit Card

2011-12

& Finance in Baroda Manipal School of Banking, before being absorbed in your Bank with first-day, first hour productivity as the main objective.

Various Credit and Debit Cards issued by the Bank.

new Products to be Launched Shortly

1. 2. 3. Launch of Foreign currency international travel card. Value added services like top-up, DTH recharge, utility payment, ticketing etc. through multiple delivery channels like internet banking, mobile banking, ATM, website etc. Introduction of corporate business solutions including web based Cash Management, e-commerce portal, reimbursement/payroll for their staff etc. to garner new/ additional business through e-products/services. Structured loyalty and rewards program to increase debit card usage and associated earnings. Dr. K C Chakrabarty, Dy. Governor, RBI, addressing the students of Baroda Manipal School

Launch of hR transformation project SPARSh

4.

human Resources
Human Resource strategies have been a key component of your Banks overall efforts for business transformation and augmenting performance of its operational units. The prime objective of the HR function is to harness the employee potential for serving the customers better. Your Bank is endowed with a competent and highly motivated employee base of around 42,175 people who are engaged in handling the mammoth business operations of your Bank. Your Bank took some major HR initiatives during the year FY12 in order to cement its position in the top league of banks. Some of these initiatives, as described below, are unique and path-breaking for the entire Public banking sector as a whole.

This focused project was initiated by your Bank during this year to revamp its existing HR processes, structures and policies in order to support the technology and business transformation of your Bank. Various initiatives like Talent management, Succession planning, creating a scientific staffing model & manpower planning, development and capability building, performance management, etc. were started under this project.

implementation of hR technology
Your Bank has created a very comprehensive HR technology platform covering HRM, Training, Payroll & Leave modules christened the Human Resources Network for Employee Services (HRNes). This technology platform has enabled automation of various HR functionalities and various modules under this system were continued to be implemented during the year.

Opening of Baroda Manipal School of Banking

hR initiatives in Capability Building

Substantial training and developmental activities were carried out during FY12, which included comprehensive grooming programmes in the area of Credit, Forex, Dealings, Branch Management, Planning, Risk Management, etc. besides soft skills programmes and ensuring all-round development and grooming of young officers and new recruits through a structured six-month long new joinee induction programme. Your Bank conducted 2,334 training programmes in-house (through its network of 12 Training Centres across the country, one IT training center and an Apex Training College at Ahmedabad) and thereby trained 48,090 people during the year. Besides, your Bank also sent around 1,221 employees for undergoing training in various reputed external training institutes

Your Bank initiated this innovative resourcing channel during the year FY12, in tie-up with Manipal Global Education Services. The Baroda Manipal School of Banking will provide a batch of around 180 fully trained officers per quarter with effect from Sept, 2012 onwards who shall be deployed against your Banks requirement of specific profiles of officers. The students undergo a focused grooming which is tailored to BOBs requirements, while undertaking a one-year full-time PG course in Banking

76

Jeeef<e&ke efjhees& Annual Report

of the country and even abroad. All General Managers and Dy. General Managers of your Bank were sent to undergo a Top Management programme at one of Indias best B-Schools viz. ISB, Hyderabad whereas in another initiative, your Bank trained more than 400 especially identified people across your Bank to undergo a focused Mentoring programme in order to act as mentors to newly recruited officers.

2011-12

career progression, thereby, motivating employees for higher productivity. Your Bank has been regularly promoting people in all grades / scales, year after year, without a break, in order to keep on continuously rewarding its top performers and make them assume higher responsibilities faster. In keeping with this trend, a large number of promotion exercises were undertaken during the year FY12 also, the results of which are given below.
Sub-Staff to Clerk Clerk to Officer JM-I to MM-II (Officer to Manager) 207 450 In progress for filling up 600 vacancies In progress for filling up 500 vacancies In progress for filling up 275 vacancies 85 28 11

Leadership Development
Taking into account the critical need for building leadership competencies in people, your Bank has launched a comprehensive leadership development program Project UDAAn covering Branch Heads of all Urban and Metro Branches and all the Assistant General Managers and Deputy General Managers with the objective of creating leaders for the future. Such a massive and comprehensive leadership development effort is unparalleled in the industry and first of its kind for an Indian state-owned Bank.

MM-II to MM-III (Manager to Sr Manager)

MM-III to SM-IV (Sr. Manager to Chief Manager) SM-IV to SM-V (Chief Manager to Asstt. Gen. Manager) SM-V to TEG-VI (Asstt. Gen. Manager to Dy. Gen. Manager) TEG-VI to TEG-VII (Dy. Gen. Manager to General Manager)

Special thrust on Development of SC/St/Other Backward Communities

Your Bank is committed to the constitutional safeguards and social objectives for development and welfare of persons belonging to SCs, STs and other backward classes in society. Your Bank is one of those banks in the entire banking industry that have the highest number of employees belonging to SCs and STs, which itself shows the commitment of the Bank towards their development and upliftment. Some of the highlights of your Banks efforts for development and welfare of people belonging to SCs and STs are enumerated as under.

The programme has been structured around three modules of leadership viz. Leading Self, Leading Others and Leading Business and each of the three modules are being addressed through a combination of off-site Forum events and Coaching clinics. The programme covered around 960 participants in seven batches (waves) across seven zones of your Bank during the year FY12 and around 460 more participants shall be covered in another three batches in the next year.

Reservation in Employment
Your Bank observes all guidelines stipulated by the Government of India for reservation of posts in employment in All India recruitment and local recruitment. Around 15.0% posts are reserved for SCs and 7.5% posts are reserved for STs in all India recruitments. For other recruitments made on regional basis, appropriate percentage prescribed for various States is being observed. Special efforts are made like offering pre-recruitment orientation training to SC/ST applicants for recruitment in your Bank. Relaxation in age limit and qualifications are given and interviews of SC/ST candidates are taken on relaxed standards in order to ensure that appointment of candidates to the reserved posts happens. In the Interview Panel for recruitment, a member belonging to SC/ST is invariably associated. Candidates belonging to SC/ST, who are called for interview, are reimbursed traveling expenses. In addition to providing reservation in employment, your Bank is also providing reservation and other enabling mechanisms in career growth and promotions for SC and ST employees as per the guidelines in vogue. Pre-promotion training before participating in promotion exercises is also provided. Around 10.0% of the available residential accommodation of your Bank is also reserved for SC/ST candidates.

Recruitment Drive
Your Bank has been undertaking focused hiring efforts on a sustained basis year on year, to cater to superannuation, sustained business growth and rapid Branch expansion. Various recruitment exercises were undertaken during the year to address the emerging manpower requirements in your Bank. Recruitment of Specialist officers, probationary officers, recruitment of young MBAs directly from the campuses of renowned Business Schools were initiated in large numbers to meet the needs of your Bank, both in terms of replacements for normal attrition and factoring in the business growth needs. Your Bank recruited 1,726 Officers in various Grades/Scales (both Generalists & Specialists), 1,395 Clerks and 629 Subordinate staff members. With another 125 new hires in the process of joining,your Bank has thereby inducted a total of 3,875 new employees during the period FY12. The recruitment process is continued in the year 2012-13 also with various recruitment projects underway for filling up almost 1,000 posts of officers and 2,000 posts of clerks.

Framework for Career Progression

Special efforts were made during the year under review to fulfill the growing aspirations of the employees for faster

77

Jeeef<e&ke efjhees& Annual Report

2011-12

The staff strength and representation of SCs and STs as of 31st March 2012 is as under. Cadre Officers Clerks Substaff Total total 16,953 16,448 8,046 41,447 SC 2,936 2,428 2,845 8,209 SC % 14.76 17.32 35.36 19.81 St 1,159 1,070 733 2,962 St% 6.84 6.51 9.11 7.15

Taking forward this brand rejuvenation journey, the Bank had introduced the brand in Sonic Medium by launching its Signature Tune on the occasion of its Foundation Day on 20th July, 2011. Your Banks marketing communication continued to focus on enhancing the recall value of the brand and thereby providing absolute support to the field staff.

Product Support
During FY12, a number of product promotion campaigns were conducted to promote Retail Loans, Current Deposits, Saving Deposits, SME products, NRI products and sale of gold coins. A combination of all media vehicles [print, electronic and OOH media] was used to support the sales effort of field level units. Their efforts were also aided by suitable in-branch publicity through display of banners, posters and leaflets and general promotional events through the expanding branch network.

SC/St Cell
An exclusive SC/ST Cell in your Bank has been set up to monitor the reservation and other enabling provisions for SC/ ST employees. An executive in the rank of General Manager is appointed as Chief Liaison Officer for SC/ST employees who ensures compliance of various guidelines pertaining to the SC/ ST employees. A Liaison Officer for SC/ST has been appointed in each Zone of the Bank who takes care of all matters and grievance redressal of SC/ST employees of that Zone.

Marketing initiatives
India is a unique blend of diverse cultures, religions, languages and festivals. Bank of Baroda, Indias International Bank, is proud to present glimpses of this rich heritage woven intrinsically into the life of every Indian.

With a view to have direct dialogue and review of reservation and other special provisions for SC and ST, your Bank holds quarterly meetings with the representatives of SC/ST Welfare Association of the Bank. Your Banks Chairman and Managing Director and Senior Executives including the Chief Liaison Officer for SC/ST participate in the meeting.

Bharat Ratna Dr. Babasaheb Ambedkar Memorial trust

Your Bank has established the Bharat Ratna Dr. Babasaheb Ambedkar Memorial Trust in 1991 for promoting welfare activities for the benefit of SC/ST employees and their family members. Apart from scholarships to children of employees belonging to SC/ST, the Trust also provides scholarship to needy students belonging to SC/ST community, in general, in major centres of the country.

& 20 ke<e

12

Jes kew ueW[j kee MeY g eej bYe

La

unc

h of Cal

20 endar

12

Visit of national Commission for Scheduled Castes

The National Commission for Scheduled Castes visited your Bank at various places during the year viz. at Ahmedabad (09.09.2011), Rajkot (16.09.2011), Surat (08.10.2011), Anand (09.11.2011), Bulsar (11.11.2011), Jamnagar (23.12.2011), Bharuch (05.12.2011), Udaipur (29.12.2011), Mehsana (27.01.2012), Godhra (17.03.2012), Kolkata (21.02.2012) and Jodhpur (29.03.2012) to review the implementation of the reservation policy of the Government of India for SCs in your Bank, had discussions and interactions and examined the level of implementation of the policies and programmes. It may be noted that the suggestions and guidance of the Commission are being scrupulously observed by your Bank.

Launch of Banks Calendar for the year 2012 Your Bank introduced the brand in Sonic Medium by launching its Signature tune on the occasion of Banks Foundation Day on 20th July, 2011. Corporate branding initiatives like launch of signature tune, advertisements about financial results and awards and various product campaign promotions have aided Increase of Banks Brand Value to $ 675 Million in 2012 from $ 585 Million in 2011. Improvement in Banks Brand Ranking to 166 in 2012 from 214 in 2011. (Source: Brand Finance-Top Brands Banking 500, 2012 survey)

Marketing
The breakthrough marketing communication path with the introduction of the animated mascot Stickman by Bank in the year FY11 had enhanced the Banks branding and set the pace for different branding initiatives.

78

DeJeletyej - vekecyej October - November 2011

Meeting with SC/St Welfare Association

Jeeef<e&ke efjhees& Annual Report

Signature Tune
The year FY12 saw the launch of the Signature Tune of your Bank. The signature tune is an audio piece which articulates brand personality, enhancing and impressing the visual form of Banks logo to create a strong association of the Banks brand with its customer and employees. It has been envisaged that this signature tune will articulate the spirit of the Bank as a vibrant, energetic, young organization complementing the Logo and its introduction signifies the commencement of a new brand era which will give a 360 degree recall value to the Banks brand.

2011-12

Various on-ground activities helped to broaden your Banks competitive edge by improving visibility, image, prestige and credibility by supporting events where your Bank could capture attention of prospective customers and generate business. Your Bank organized and participated in many such events. Some of the major events where your Banks branding was enhanced included viz. Vadodara Marathon - 2012, President Fleet Review Nite - 2012, Mint Annual Banking Conclave -2012 - Opportunities and Challenges, 10th Pravasi Bhartiya Divas 2012, Jaipur, Mumbai Marathon 2012, FICCI Series of Seminars on MSME Financing 2011, FICCI-IBA Banking Conference 2011, 28th Skoch Summit on Financial Inclusion and The Baroda Cup Polo Tournament. The Out-of-Home media was also well leveraged to ensure customer recall.

Awards and Industry Recognition for Bank of Baroda

Your Bank received several awards during FY12, for its consistent outstanding and all-round performance (both business and financial), superior management, dedication to excellence and contribution to rural economy and financial inclusion. Given below are a few select awards won by Bank during the year FY12: T A Pai Memorial Best Banker award. Most Efficient Bank in Kenya Best Initiatives in Inclusive Banking FIBAC Banking Awards Dun & Bradstreet (D&B) Leading Public Sector Bank in Global Business Development category National Award for performance under implementation of PMEGP scheme. India Best Banks and Financial Institutions Awards: MCX and CNBCTV18, a. Best Public Sector Bank b. Outstanding Financial Professional 2010 was conferred upon Shri M D Mallya Commendation Certificate: Department of Official Language Ministry of Home Affairs. HR Excellence Award for Best Intellectual Human Resource Utilization Practices by Amity International Business School, New Delhi. Golden Peacock Award for Excellence in Corporate Governance. Dainik Bhaskar India Pride Awards - Lifetime Achievement Award to M D Mallya

Shri M D Mallya, CMD, releasing the signature tune CD. Shri N S Srinath, ED and Shri Ulhas Sangekar, GM (HR & Marketing) are also seen in the photograph

Other Marketing Endeavours

ABCI Awards 2011. a. b. c. d. Gold Trophy in Indian Language Publication- Akshayyam Bronze Trophy in New Publication- Navnirmaan Bronze Trophy in Special Column Apni Baat Gold Trophy in Web Communication online Retail Product Campaign Fastest Growing Bank- Large Banker of the Year to Shri M D Mallya, CMD

Banks participation in Mumbai Marathon 2012

Business World Best Bank 2011 Awards a. b.

79

Jeeef<e&ke efjhees& Annual Report

2011-12

Best Public Sector Bank Award by State Forum of Bankers Club, Kerala. ICAI awards for Excellence in Financial Reporting Best Public Sector Bank by NDTV Profit My FM Stars of the Industry Brand Leadership Award

Premises Re-Engineering and Ambience Enhancement

Your Bank, in a ceremony held at Baroda on 27th June, 2011 symbolically handed an Auditorium Sir Sayajirao Nagar Gruh having 1,008 seats, to the Vadodara Municipal Corporation, as a Centenary Year Gift to the city of Baroda. New Premises of Regional Office, Surat

Sayajirao Nagar Gruh at Vadodara Inauguration of new premises of Regional office Surat, by Shri M D Mallya, CMD.

Other initiatives in Estate Management

As per the directives from Ministry of Finance, your Bank linked its Corporate Office and all Zonal and Regional offices through State-of-the-Art Video Conferencing Systems with MPLS connectivity. Interaction of functional heads through VC has expedited the decision making process in more efficient and cost effective manner. Your Bank is also marching towards technology based initiatives in the form of e-tendering, e-procurement, etc. All payments to vendors are being made through RTGS / NEFT or credited to beneficiary account. Migrated all the assets, located at branches and calculation of depreciation thereon, to CBS platform with the assistance of Projects & IT Department Looking to the changed scenario and available delivery channels, furnishing of RBO, CBO, and Contact Center have been carried out in-house, at various locations, to ensure efficient customer services. In tune with your Banks policy to have its administrative offices in owned premises, your Bank has purchased land at Bangalore (Karnataka), Hyderabad (A.P), Faizabad (U.P), Indore (MP), Udaipur, Kota, Jaipur (Rajasthan) and New Raipur (Chhatisgarh) for construction of commercial building.

Shri M D Mallya, CMD handing over the keys of Sayajirao Nagar Gruh to Dr. Jyoti Pandya, Mayor, Vadodara City. Maharaja Ranjitsinh ji Gaekwad, the heir of H.H. Sir Sayajirao Gaekwad III and other dignitaries greatly appreciated your Banks gesture. The State-of-the-Art building depicts all the rich cultural heritage of the town using the talents of local artisans and artists. The beautiful building has since become a landmark of Baroda City. Major Cultural events of the city are since held there. The administrative office cum residential complex at Ghod Dod Road Surat is since completed. It is equipped with ultra modern gadgets and systems with energy efficient equipments, rain water harvesting system, eco friendly materials. Banks presence by this building in the Diamond City is admired by one and all.

80

Jeeef<e&ke efjhees& Annual Report

During the year, your Bank surrendered surplus/unutilised area of approximately 30,000 sqft of branches/ offices thereby saving the rental outgo. Looking to the ever increasing rentals, need is being felt to use every nook and corner of the available premises. Layouts are being revisited while renovation and furnishing of branches / offices is being done by introducing eco friendly and ergonomically designed sleek furniture items. To have uniformity in systems and procedures pan-India, Premises Policy Guidelines, Constructions Manual, Refurbishment Manual have been formulated. Construction of commercial complex at Mylapore, Chennai is in the final stage of completion to house Zonal Office, Branch and Currency Chest and is expected to be occupied by the end of June 2012 Construction of residential complex at Cenotaph Road, Chennai is nearing completion, to house the executives and VIP guests and is expected to be occupied by the end of June 2012 Residential complex at East of Kailash, New Delhi is in the advanced stage of completion. Construction of commercial cum residential complex at (Tata Nagar) Jamshedpur is also nearing completion to house the RO, RBO, TC and 23 flats. Face lifting of Banks building at Parliament Street New Delhi Redevelopment of Ram Nagar Premises at Coimbatore, to have optimum utilisation of available space for Branch / officers flats Construction of own building for Disaster Recovery Site at Hyderabad Construction of training centre at Bangalore and Zonal Office building at Jaipur. Renovation of Bank of Baroda Institute of Information Technology at Gandhinagar (Gujarat) Redevelopment of Bhandup Staff Quarters building, Mumbai, thereby to construct about 138 residential flats for transferee Officers/ Executives. Redevelopment of Jogeshwari Staff Quarters, Mumbai, to construct a building for residential and commercial use. Construction of residential cum commercial complex at Indore (MP) Construction of BSVS at various centers across India as per the directives from the Gov. of India Area Classification (india) Metro Urban Semi-urban Rural Total Overseas number of Branches 871 718 1045 1270 3904 55

2011-12

% Share in total 22.31 18.39 26.77 32.53 100.00 --

Projects under implementation

Domestic Subsidiaries and Associates

The performance of Subsidiaries, Joint Venture & Associates of Bank of Baroda was satisfactory during FY12. The BOBCARDS Limited turned around during FY11 and has made profit during FY12. The Company has focused on all qualitative aspects of business development, which has resulted in better profitability, quality card base and ME base. The BOB Capital Markets Ltd. has been activated by appointing a professional CEO and recruiting a professional team. The focus is on Debt Syndication, Private Equity Syndication and Capital Market activities. The Company commenced Institutional Broking business in October 2009 and will be commencing retail broking shortly. The Baroda Pioneer Asset Management Company Ltd. is in its fourth year of operation. The Company focused on Systematic Investment Plans (SIPs). During the year under review, the Company launched successful SIP campaigns in your Banks network and has raised significant SIPs. IndiaFirst Life Insurance Company Ltd., a joint venture company, commenced its business operations on 16th November 2009 and has received an overwhelming response from Your Banks customers across the country. IndiaFirst has outperformed the industry by having maximum y-o-y growth of 40%. From 22nd entrant in FY10, the Company has become the 10th player among private players by 31st March, 2012. IndiaFirst has launched embedded products like BarodaFirst and Abhaya First, one of its kind in the industry. (` lakh)
Entity (with date of registration) BOB Capital Markets Ltd., 11 Mar, 1996 BOBCARDS Ltd., 29 Sept, 1994 Baroda Pioneer Asset Mgmt Co. Ltd., 5 Nov, 1992 IndiaFirst Life Insurance Co. Ltd., 19 June, 2008 Nainital Bank Ltd., 31 July, 1922 Country India India Owned Funds 12,994.38 12,623.72 Total Assets 14,141.87 Net Profit 737.04 Offices Staff 1 34 36 124

Future Plans for Estate Management

14,002.31 1,280.07

India

36,688.15 3,96,009.32 6,118.34

104

851

Branch network
Given below is the information on your Banks brick and mortar distribution channels as on 31st March, 2012, which are observed to be closer to common customers as compared to the E-Banking channels, which are generally preferred by the tech savvy urban masses.

India India

3,621.44

4,096.21 -1,312.36

69

41,580.81 2,53,516.84 -7,257.78

15 1,457

81

Jeeef<e&ke efjhees& Annual Report

2011-12

implementation of Official Language (OL) Policy

During the period under review,your Bank made significant progress with regard to implementation of Official Language Policy and ensured compliance of various statutory requirements of Official Language Act/Official Language Rules. Your Bank could achieve all major targets set by the Government of India under its Annual Implementation Programme and fulfilled the assurance given to the committee of Parliament on Official Language. In recognition of your Banks outstanding performance, the Bank was awarded 1st prize in Linguistic Region A, IInd prize in Linguistic Region B & C under RBI Rajbhasha Shield Competition. Your Banks in-House magazine BOBMAITRI also got 4th prize from RBI.The Town Official Language Implementation Committees functioning at Jaipur and Baroda under our convenorship were awarded 1st& 2nd prizes respectively for their outstanding performance by Dept. of O.L., Government of India. Your Banks Zonal Office, Ahmedabad & Zonal Office Jaipur got 1st& 2nd Prizes respectively from Regional O.L. Implementation office of Government of India.

Your Bank introduced bilingual software namely Script Magic in the finacle system across all its branches (which are already on the CBS) and started generating and printing of Passbooks/ Account Statements and other reports in Hindi in Region A & B. The publication of e-bulletin in Hindi namely Baroda Hindi. Com is promoting the use of Hindi through technology.

Board of Directors
Shri Sudarshan Sen was nominated as a Director w.e.f. 30.05.2011 by the Central Government u/s 9 (3) (c) of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 to hold the post until further orders. Shri Vinil Kumar Saxena was appointed as a Workmen Employee Director w.e.f. 25.07.2011 by the Central Government u/s 9 (3) (e) of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 for a period of three years or till he ceases to be workmen employee of Bank of Baroda or until further orders, whichever is earlier. Shri Maulin Arvind Vaishnav was re-elected as a Director by shareholders of the Bank other than the Central Government u/s 9 (3) (i) of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 at the Extra Ordinary General Meeting held on 23.12.2011 for a period of three years from 24.12.2011 to 23.12.2014. Shri Surendra Singh Bhandari was elected as a Director by shareholders of the Bank other than the Central Government u/s 9 ((3) (i) of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 at the Extra Ordinary General Meeting held on 23.12.2011 for a period of three years from 24.12.2011 to 23.12.2014.

Shri B B Garg, GM, receiving Rajbhasha Shield by Smt. Pratibha Devi Singh Patil, Her Excellency, President of India. Your Banks in House Hindi Magazine Akshayyam was awarded by the ABCI with Gold Prize under Indian Language Publication category, Apni Baat awarded with Bronz prize under special column (Language) category, Navnirman News letter awarded with Bronz prize under new publication category and your Banks website got Silver prize under the website category by ABCI. The Town Official Language Implementation Committees functioning at Jaipur & Baroda under the convernorship of your Bank discharged their responsibilities excellently. During the year, three newly constituted Town Official Language Implementation Committees started functioning at Surat, Rajkot & Jodhpur under your Banks Convenorship and now the Bank is the Convener of a total of five Town Official Language Implementation Committees. Your Bank recruited 28 new specialist Hindi Officers at Regional Offices for effective Implementation of Official Language Policy of Government of India. The Third Sub-Committee of Parliament on Official Language visited your Banks Manali Branch and appreciated the efforts undertaken by the Bank in the area of Official Language Implementation.

Shri Rajib Sekhar Sahoo was elected as a Director by shareholders of the Bank other than the Central Government u/s 9 ((3) (i) of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 at the Extra Ordinary General Meeting held on 23.12.2011 for a period of three years from 24.12.2011 to 23.12.2014. Shri R. Gandhi, who was nominated as a Director w.e.f. 30.07.2010 by the Central Government u/s 9 (3) (c) of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970, to hold the post until further orders, ceased to be a Director w.e.f. 30.05.2011 upon nomination of Shri Sudarshan Sen in his place. Dr. Dharmendra Bhandari, elected as a Director by shareholders of the Bank other than the Central Government u/s 9 ((3) (i) of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 for a period of three years from 24.12.2008 to 23.12.2011, ceased to be a Director w.e.f 24.12.2011 on completion of his tenure. Dr. Deepak B. Phatak elected as a Director by shareholders of the Bank other than the Central Government u/s 9 ((3) (i) of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 for a period of three years from 24.12.2008 to 23.12.2011, ceased to be Director w.e.f. 24.12.2011 on completion of his tenure.

82

Jeeef<e&ke efjhees& Annual Report

Directors Responsibility Statement
The Directors confirm that in the preparation of the annual accounts for the year ended March 31, 2012:

2011-12

Acknowledgement
The Directors express their sincere thanks to the Government of India, Reserve Bank of India, Securities and Exchange Board of India, other regulatory authorities, various financial institutions, banks and correspondents in India and abroad for their valuable guidance and support. The Directors acknowledge with appreciation the assistance and cooperation extended by all stakeholders of your Bank like customers, shareholders and well wishers in India and abroad. The Directors place on record deep appreciation for the hard work and dedication of the members of your Banks staff at different levels, which enabled your Bank to record high quality, consistent growth year after year despite economic challenges and consolidate its position as one of the premier banks in the country. For and on behalf of the Board of Directors,

The applicable accounting standards have been followed along with proper explanation relating to material departures, if any; The accounting policies framed in accordance with the guidelines of the RBI, were consistently applied. Reasonable and prudent judgment and estimates were made so as to give true and fair view of the state of affairs of your Bank at the end of financial year and of the profit of your Bank for the year ended on March 31, 2012; Proper and sufficient care was taken for the maintenance of adequate accounting records in accordance with the provisions of the applicable laws governing Banks in India; and The accounts have been prepared on a going concern basis.

M. D. Mallya Chairman and Managing Director

83

Jeeef<e&ke efjhees& Annual Report

2011-12

keeHeexjs ieJeveXme efjHees& 2011-12

1.

Report on Corporate Governance 2011-12

ieJeveXme mebefnlee kes yeejs ceW yeQke kee oMe&ve yeQke, Glke=lee heehle kejves nsleg mebmeeOeveeW kes Flece Gheeesie kes meeLe DeefOekelece heefleHeue heehle kejves leLee meYeer mlejeW hej keee&efve<heeove megefveeqele kejles ngS, MesejOeejkeeW kes efnleeW keer j#ee kejles ngS leLee Gvekes cetueeW ceW DeefYeJe=ef kes efueS Deheves melele heeeme peejer jKesiee. yeQke ve kesJeue meebefJeefOeke DeeJeMekeleeDeeW kee Devegheeueve kejsiee yeequke mJesehetJe&ke ke[er keeheexjs ieJeveXme heefleeeW kees efve<heeefole kejles ngS Gvekee heeueve Yeer kejsiee. yeQke heleske #es$e ceW Glke=lee nebefmeue kejves kes efueS vewefleke cetueeW kes Ge ceevekeeW, heejoe|Melee leLee, DevegMeeefmele eqkeesCe Deheveeves ceW efJeeeme jKelee nw. yeQke Glke= Debleje&^ere ceeveoC[eW kes Devegheeueve kes heefle Yeer heefleye nw. yeQke Deheves meYeer meePesoejeW, efpemeceW MesejOeejke, ieenke, mejkeej Deewj Jeeheke leewj hej pevelee Yeer Meeefceue nw, kees DeefOekelece ueeYe hengbeeves kes efueS meIeve heeeme kejlee jnsiee.
yeQke Ske meteerye efvekeee nw, pees Ske kecheveer veneR nw, Deefheleg yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 DeLee&led yeQkekeejer kebheveer Depe&ve DeefOeefveece kes lenle efvekeee keeheexjs nw leLee Yeejleere efj]peJe& yeQke eje efJeefveeefcele neslee nw. Dele: meke SkemeeWpeeW kes meeLe efkeS ieS meteereve kejej kes mebMeesefOele GheKeC[ 49 kes heeJeOeeveeW kee Gme meercee leke heeueve kejsiee, peneb leke yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 kes heeJeOeeveeW Deewj Fme mebyebOe ceW Yeejleere efj]peJe& yeQke eje peejer efoMeeefveoxMeeW kee GuuebIeve veneR neslee nw.
1. Banks Philosophy on Code of Governance The Bank shall continue its endeavour to enhance its shareholders value by protecting their interest by ensuring performance at all levels, and maximizing returns with optimal use of resources in its pursuit of excellence. The Bank shall comply with not only the statutory requirements, but also voluntarily formulate and adhere to a set of strong Corporate Governance practices. The Bank believes in setting high standards of ethical values, transparency and a disciplined approach to achieve excellence in all its sphere of activities. The Bank is also committed to follow the best international practices. The Bank shall strive hard to best serve the interests of its stakeholders comprising shareholders, customers, Government and society at large. The Bank is a listed entity, which is not a company but body corporate under The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 and is regulated by Reserve Bank of India. Therefore the Bank shall comply with the provisions of Clause 49 of the Listing Agreement entered into with Stock Exchanges to the extent it does not violate the provisions of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 and the Guidelines issued by Reserve Bank of India in this regard. 2. Board of Directors 2.1 Composition of the Board The composition of Board of Directors of the Bank is governed by the provisions of The Banking Regulation Act, 1949, The Banking Companies (Acquisition & Transfer of Undertakings) Act, 1970, as amended and The Nationalized Banks (Management & Miscellaneous Provisions) Scheme, 1970, as amended. The composition of Board of Directors of the Bank as on 31st March, 2012 is as under:

2.

efveosMeke ceb[ue 2.1 efveosMeke ceb[ue kee mJehe

yeQke kes efveosMeke ceb[ue kee ie"ve yeQkekeejer efJeefveeceve DeefOeefveece 1949, yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 eLee mebMeeseOele leLee je^eeke=le yeQke (heyebOeve SJeb efJeefJeOe heeJeOeeve) eespevee f r 1970 eLee mebMeeseOele kes heeJeOeeveeW eje Meeefmele neslee nw. f 31 ceee&, 2012 keer eqmLeefle kes Deveghe efveosMeke ceb[ue kee mJehe efvecveevegmeej nw.

ece meb.
No.

Name

veece

Position Held

Heoveece

Chairmanship held No. of equity membership ship held in other in Sub Companies i.e. in Sub Committees shares of the of the Board in Bank held as Committees Other than the other Companies Bank on 31.03.2012 of the Bank

31.3.2012 kees yeQke keer yeQke kes DeueeJee Deve Deve kebHeefveeeW kes yees[& keer yeQke Dee]@He ye[ewoe kes GHe-meefceefleeeW keer kebHeefveeeW ceW efveosMeke kes GHe -meefceefleeeW ceW meomelee/ DeOe#elee keer mebKee Oeeefjle MesejeW keer meomelee keer mebKee He ceW mesJeeSb mebKee No. of No. of Director- No. of Membership/ mebKee

Remarks (Nature of appointment in the Bank / other Companies) (As on 31.03.2012)

efHHeefCeeeb (yeQke SJeb Deve kebHeefveeeW, efpeveceW Jes meome nQ, ceW efveegefkele kee mJeHe (31.03.2012 kees)

eer Sce.[er.ceuee
Shri M. D. Mallya

DeOe#e SJeb heyebOe efveosMeke

Chairman and Managing Director

Metve
NIL

10

yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3)(S) kes lenle kesv mejkeej eje 07.05.2008 mes yeQke kes DeOe#e SJeb eyebOe efveosMeke kes He ceW efveege. Jes 30.11.2012 leke DeLee&le Deheveer DeefOeJee|<elee keer leejerKe leke DeLeJee Deeieeceer DeeosMeeW leke, FveceW mes pees Yeer henues nes, Deheves heo hej jnWies. Jes efvecveefueefKele efveosMeke ceb[ueeW ceW Yeer efveosMeke nQ(i) Yeejleere efveee&le Deeeele yeQke (ii) ke=ef<e efJee efveiece efueefces[

84

Jeeef<e&ke efjhees& Annual Report

2011-12

ece meb.
No.

Name

veece

Position Held

Heoveece

Chairmanship held No. of equity membership ship held in other in Sub Companies i.e. in Sub Committees shares of the of the Board in Bank held as Committees Other than the other Companies of the Bank Bank on 31.03.2012

31.3.2012 kees yeQke keer yeQke kes DeueeJee Deve Deve kebHeefveeeW kes yees[& keer yeQke Dee]@He ye[ewoe kes GHe-meefceefleeeW keer kebHeefveeeW ceW efveosMeke kes GHe -meefceefleeeW ceW meomelee/ DeOe#elee keer mebKee Oeeefjle MesejeW keer meomelee keer mebKee He ceW mesJeeSb mebKee No. of No. of Director- No. of Membership/ mebKee

Remarks (Nature of appointment in the Bank / other Companies) (As on 31.03.2012)

efHHeefCeeeb (yeQke SJeb Deve kebHeefveeeW, efpeveceW Jes meome nQ, ceW efveegefkele kee mJeHe (31.03.2012 kees)

(iii) ye[ewoe heeeesefveej Deeeqmle heyebOeve keb. efue. (iv) Fbef[ee Hem&ueeFHe FbMeesjWme keb. efue. (DeOe#e) (v) yee@yekee[&me efue. (vi) yeQke Dee@]He ye[ewoe (yeeslmJeevee) efue. (vii) yeQke Dee@]He ye[ewoe (vetpeerueQ[) efue. (DeOe#e) (viii) yeQke Dee@]He ye[ewoe (etieeb[e) efue. (ix) Fbef[ee FbjvesMeveue yeQke (ceuesefMeee) yeerSe[er (09.11.2011 mes) (x) o vet Fbef[ee SMeesjWme keb.efue. Jes efveosMeke ceb[ue keer uesKee meefceefle leLee heyebOeve meefceefle kes Yeer meome nQ. Jes Yeejleere efveee&le-Deeeele yeQke keer heeefjeefceke meefceefle kes meome nQ. Jes efo vet Fbef[ee SMeesjWme keb. efue. keer uesKee hejer#ee meefceefle, efveJesMe meefceefle leLee heeefjeefceke meefceefle kes Yeer meome nQ. Jes efvecveefueefKele ieJee\veie keeGeqvmeue kes Yeer meome nQ (i) je^ere yeQke heyebOeve mebmLeeve (SveDeeF&yeerSce) (ii) yeQeEkeie keee|ceke eeve mebmLeeve (DeeF&yeerheerSme) (iii) Yeejleere yeQeEkeie SJeb efJee mebmLeeve (iv) mesyeer meome meskeC[jer ceekex (SmeSceSmeer) Deve (1) Yeejleere yeQke mebIe (DeeF&yeerS) DeOe#e (2) met#ce SJeb ueIeg GeceeW nsleg $e+Ce ieejber Heb[ ^m (meerpeererSceSmeF&)meome veeme yees[&

Appointed as the Chairman and Managing Director of the Bank w.e.f. 07.05.2008 by the Central Government u/s 9 (3) (a) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 to hold the office till 30.11.2012 i.e. his date of superannuation or until further orders, whichever is earlier. He is also Director on the Board of : (i) Export Import Bank of India (ii) Agricultural Finance Corpn. Ltd. (iii) Baroda Pioneer Asset Management Co. Ltd. (iv) IndiaFirst Life Insurance Co. Ltd. (Chairman) (v) BOBCARDS Ltd. (vi) Bank of Baroda (Botswana) Ltd. (vii) Bank of Baroda (New Zealand) Ltd.(Chairman) (viii) Bank of Baroda (Uganda) Ltd. (ix) India International Bank (Malaysia) BHD (w.e.f. 09.11.2011). (x) The New India Assurance Co. Ltd. He is also a member of the Audit Committee and Management Committee of the Board, Remuneration Committee of Export-Import Bank of India. He is also a member of Audit Committee, Investment Committee and Remuneration Committee of The New India Assurance Co. Ltd. He is also a member of the Governing Council of : (i) National Institute of Bank Management (NIBM) (ii) Institute of Banking Personnel Selection (IBPS) (iii) Indian Institute of Banking & Finance (iv) SEBI Member Secondary Market (SMAC) Others: (i) I n d i a n B a n k s A s s o c i a t i o n ( I B A ) Chairman (ii) Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) - Member Board of Trustees.

85

Jeeef<e&ke efjhees& Annual Report

2011-12

ece meb.
No.

Name

veece

Position Held

Heoveece

eer jepeerJe kegceej ye#eer

Shri Rajiv Kumar Bakshi

keee&keejer efveosMeke (keee&heeueke)

Executive Director (Executive)

No. of equity shares of the Bank held as on 31.03.2012 50

31.3.2012 kees yeQke keer yeQke kes DeueeJee Deve Deve kebHeefveeeW kes yees[& keer yeQke Dee]@He ye[ewoe kes GHe-meefceefleeeW keer kebHeefveeeW ceW efveosMeke kes GHe -meefceefleeeW ceW meomelee/ DeOe#elee keer mebKee Oeeefjle MesejeW keer meomelee keer mebKee He ceW mesJeeSb mebKee No. of No. of Director- No. of Membership/ mebKee
membership ship held in other Chairmanship held in Sub Companies i.e. in Sub Committees of the Board in Committees Other than the other Companies of the Bank Bank 6 4

Remarks (Nature of appointment in the Bank / other Companies) (As on 31.03.2012)

efHHeefCeeeb (yeQke SJeb Deve kebHeefveeeW, efpeveceW Jes meome nQ, ceW efveegefkele kee mJeHe (31.03.2012 kees)

yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3)(S) kes lenle kesv mejkeej eje 06.11.2008 mes HetCe&keeefueke efveosMeke (keee&keejer efveosMeke kes He ceW veeefcele) kes He ceW efveege. Jes 31.10.2012 leke DeLee&le Deheveer DeefOeJee|<elee keer leejerKe leke DeLeJee Deeieeceer DeeosMeeW leke, FveceW mes pees Yeer henues nes, Deheves heo hej jnWies. Jes efvecveefueefKele efveosMeke ceb[ueeW ceW Yeer efveosMeke nQ(i) yeQke Dee@]He ye[ewoe (lebpeeefveee) efue. (DeOe#e) (ii) Fb[es peeeqcyeee yeQke (iii) yeQke Dee@]He ye[ewoe (kesvee) efue. (DeOe#e) (iv) Fbef[ee Hem& ueeFHe FMeeWjbme keb. efue. (v) yee@ye kewefheue ceekex efue. (DeOe#e) (vi) vesMeveue hesceW keeheexjsMeve Dee@]He Fbef[ee Jes yeQke Dee@]He ye[ewoe (lebpeeefveee) efue. keer uesKee hejer#ee meefceefle kes Yeer meome nQ. Jes Fb[es peeeqcyeee yeQke efue. keer $e+Ce meceer#ee meefceefle leLee uesKee hejer#ee meefceefle kes Yeer meome nQ. Jes Fbef[ee Hem& ueeFHe FMeeWjbme keb. efue. keer hee@efuemeer Oeejke mebj#eCe meefceefle kes DeOe#e nQ.

Appointed as a Whole Time Director (designated as Executive Director) w.e.f. 06.11.2008 by the Central Government u/s 9 (3) (a) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970, to hold office up to 31.10.2012 i.e. the date of his superannuation or until further orders, whichever is earlier. He is also a Director on the Board of : (i) Bank of Baroda (Tanzania) Ltd.(Chairman) (ii) Indo Zambia Bank Ltd. (iii) Bank of Baroda (Kenya) Ltd. (Chairman) (iv) IndiaFirst Life Insurance Co. Ltd. (v) BOB Capital Markets Ltd. (Chairman) (vi) National Payments Corporation of India. He is also member of Audit Committee of Bank of Baroda (Tanzania) Ltd. He is also a member of Loan Review Committee and Audit Committee of Indo Zambia Bank Ltd. He is Chairman of Policy Holders protection Committee of IndiaFirst Life Insurance Co. Ltd. 3

eer Sve.Sme.eerveeLe
Shri N. S. Srinath

keee&keejer efveosMeke (keee&heeueke)

Executive Director (Executive)

NIL

Metve

yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3)(S) kes lenle kesv mejkeej eje 07.12.2009 mes hetCe&keeefueke efveosMeke (keee&keejer efveosMeke) kes he ceW efveege. Jes 31.05.2012 leke DeLee&le Deheveer DeefOeJee|<elee keer Deeeg heehle kejves kes ceen keer Debeflece leejerKe leke DeLeJee Deeieeceer DeeosMeeW leke, FveceW mes pees Yeer henues nes, Deheves heo hej jnWies. Jes efvecveefueefKele efveosMeke ceb[ueeW ceW Yeer efveosMeke nQ (i) yeQke Dee@]He ye[ewoe (ef$eefveoeo SJeb esyeeiees) efue. (DeOe#e) (ii) yeQke Dee@]He ye[ewoe (Ieevee) efue. (DeOe#e) (iii) efJeeere Deeeqmle kee heefleYetleerkejCe Deewj hegvemejevee SJeb heefleYetefle efnle kee heJele&ve DeefOeefveece 2002 (meerF&DeejSmeSDeeF&) kes lenle kesvere hebpeerkejCe

86

Jeeef<e&ke efjhees& Annual Report

2011-12

ece meb.
No.

Name

veece

Position Held

Heoveece

Chairmanship held No. of equity membership ship held in other in Sub Companies i.e. in Sub Committees shares of the of the Board in Bank held as Committees Other than the other Companies Bank on 31.03.2012 of the Bank

31.3.2012 kees yeQke keer yeQke kes DeueeJee Deve Deve kebHeefveeeW kes yees[& keer yeQke Dee]@He ye[ewoe kes GHe-meefceefleeeW keer kebHeefveeeW ceW efveosMeke kes GHe -meefceefleeeW ceW meomelee/ DeOe#elee keer mebKee Oeeefjle MesejeW keer meomelee keer mebKee He ceW mesJeeSb mebKee No. of No. of Director- No. of Membership/ mebKee

Remarks (Nature of appointment in the Bank / other Companies) (As on 31.03.2012)

efHHeefCeeeb (yeQke SJeb Deve kebHeefveeeW, efpeveceW Jes meome nQ, ceW efveegefkele kee mJeHe (31.03.2012 kees)

Jes yeQke Dee@]He ye[ewoe (ef$eefveoeo SJeb esyeeiees) efue. keer veeceebkeve meefceefle kes DeOe#e nQ. Jes yeQke Dee@]He ye[ewoe (Ieevee) efue. keer uesKee hejer#ee meefceefle kes Yeer DeOe#e nQ. Jes DeeF&yeerS keer keee|ceke meefceefle kes Yeer meome nQ.
Appointed as a Whole Time Director (designated as Executive Director) w.e.f. 07.12.2009 by the Central Government u/s 9 (3) (a) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 to hold the post up to 31.05.2012 i.e. the last day of the month in which he would attain the age of superannuation or until further orders, whichever is earlier. He is also a Director on the Board of : (i) Bank of Baroda (Trinidad & Tobago) Ltd. -Chairman (ii) Bank of Baroda (Ghana) Ltd. (Chairman) (iii) Central Registry under the Securitisation and Reconstruction of Financial Assets & Enforcement of Security Interest Act 2002 (CERSAI) He is Chairman of Nomination Committee of Bank of Baroda (Trinidad & Tobago) Ltd. He is also member of Audit Committee of Bank of Baroda (Ghana) Ltd. He is also a Member of: (i) Personnel Committee of IBA. 4

eer Deeueeske efveiece, DeeF&SSme

Shri Alok Nigam, IAS

efveosMeke (iewj Metve keee&heeueke) kesvere NIL mejkeej kes heefleefveefOe

Director (Non- Executive) Representing Central Government

Metve
NIL

yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3)(yeer) kes lenle kesv mejkeej eje 09.12.2009 mes efveosMeke kes He ceW veeefcele. Jes Deeieeceer DeeosMeeW leke Deheves heo hej jnWies. Jes efvecveefueefKele efveosMeke ceb[ueeW ceW Yeer efveosMeke nQ (i) efJeeere Deeeqmle kee heefleYetleerkejCe Deewj hegvemejevee SJeb heefleYetefle efnle kee heJele&ve DeefOeefveece 2002 (meerF&DeejSmeSDeeF&) kes lenle kesvere hebpeerkejCe
Nominated as a Director w.e.f. 09.12.2009 by The Central Government u/s 9 (3) (b) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 to hold the post until further orders. He is also a Director on the Board of : (i) Central Registry under The Securitisation and Reconstruction of Financial Assets & Enforcement of Security Interest Act 2002 (CERSAI)

87

Jeeef<e&ke efjhees& Annual Report

2011-12

ece meb.
No.

Name

veece

Position Held

Heoveece

Chairmanship held No. of equity membership ship held in other in Sub Companies i.e. in Sub Committees shares of the of the Board in Bank held as Committees Other than the other Companies Bank on 31.03.2012 of the Bank 5

31.3.2012 kees yeQke keer yeQke kes DeueeJee Deve Deve kebHeefveeeW kes yees[& keer yeQke Dee]@He ye[ewoe kes GHe-meefceefleeeW keer kebHeefveeeW ceW efveosMeke kes GHe -meefceefleeeW ceW meomelee/ DeOe#elee keer mebKee Oeeefjle MesejeW keer meomelee keer mebKee He ceW mesJeeSb mebKee No. of No. of Director- No. of Membership/ mebKee

Remarks (Nature of appointment in the Bank / other Companies) (As on 31.03.2012)

efHHeefCeeeb (yeQke SJeb Deve kebHeefveeeW, efpeveceW Jes meome nQ, ceW efveegefkele kee mJeHe (31.03.2012 kees)

eer megoMe&ve mesve

Shri Sudarshan Sen

efveosMeke (iewj Metve keee&heeueke) Yeejleere NIL efj]peJe& yeQke eje mebmlegle
Director (Non Executive) Recommended by RBI

Metve
NIL

Metve
NIL

yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3)(meer) kes lenle kesv mejkeej eje 30.05.2011 mes efveosMeke kes He ceW veeefcele. Jes Deeieeceer DeeosMeeW leke Deheves heo hej jnWies.
Nominated as a Director w.e.f. 30.05.2011 by the Central Government u/s 9 (3) (c) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 to hold the post until further orders.

eer efJeefveue kegceej mekemesvee efveosMeke (iewj Shri Vinil Kumar keee&heeueke) kece&eeefjeeW kes Saxena heefleefveefOe
Director (Non Executive) Representing Workmen

620

Metve
NIL

Metve
NIL

yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3)(F&) kes lenle kesv mejkeej eje 25.07.2011 mes Jeke&cesve kece&eejer efveosMeke kes He ceW efveegkele. Jes leerve Je<eeX keer DeJeefOe kes efueS DeLeJee yeQke Dee@He ye[ewoe ceW Jeke&cesve kece&eejer jnves DeLeJee Deeieeceer DeeosMeeW leke, Fveces mes pees Yeer Henues nes, Deheves heo hej jnWies.
Appointed as a Workmen Employee Director w.e.f. 25.07.2011 by the Central Government u/s 9 (3) (e) of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 for a period of three years or till he ceases to be workmen employee of Bank of Baroda or until further orders, whichever is earlier.

eer Jeer.yeer. eJneCe

Shri V. B. Chavan

490 efveosMeke (iewj keee&heeueke) DeefOekeejer kece&eeefjeeW kes heefleefveefOe Director (Non Executive ) Representing Officer Employees

Metve
NIL

Metve
NIL

Metve
NIL

yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3)(SHe) kes lenle Yeejle mejkeej eje 11.03.2011 mes DeefOekeejer kece&eejer efveosMeke kes He ceW veeefcele. Jes leerve Je<eeX keer DeJeefOe kes efueS DeLeJee yeQke Dee@]He ye[ewoe ceW DeefOekeejer jnves DeLeJee Deeieeceer DeeosMeeW leke, FveceW mes pees Yeer henues nes, Deheves heo hej jnWies.
Nominated as Officer Employee Director w.e.f. 11.03.2011 by the Central Government u/s 9 (3) (f) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 for a period of three years or till he ceases to be officer of Bank of Baroda or until further orders, whichever is earlier.

eer Depee ceeLegj

Shri Ajay Mathur

efveosMeke (iewj keee&heeueke)

Director ( Non Executive )

200

Metve
NIL

Metve
NIL

yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3)(peer) kes lenle Yeejle mejkeej eje 05.05.2010 mes leerve Je<eeX keer DeJeefOe DeLeJee Deeieeceer DeeosMeeW leke, FveceW mes pees Yeer henues nes, DebMekeeefueke DeMeemekeere efveosMeke kes he ceW veeefcele. Jes peer.Sme.ceeLegj SC[ kebheveer meveoer uesKeekeej, veF& efouueer ceW heyebOe Yeeieeroej Yeer nQ.
Nominated as a part time non- official director w.e.f. 05.05.2010 by the Government of India u/s 9 (3) (g) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 for a period of three years or until further orders, whichever is earlier. He is Managing Partner in G.S. Mathur & Co., Chartered Accountants, New Delhi.

88

Jeeef<e&ke efjhees& Annual Report

2011-12

ece meb.
No.

Name

veece

Position Held

Heoveece

Chairmanship held No. of equity membership ship held in other in Sub Companies i.e. in Sub Committees shares of the of the Board in Bank held as Committees Other than the other Companies Bank on 31.03.2012 of the Bank

31.3.2012 kees yeQke keer yeQke kes DeueeJee Deve Deve kebHeefveeeW kes yees[& keer yeQke Dee]@He ye[ewoe kes GHe-meefceefleeeW keer kebHeefveeeW ceW efveosMeke kes GHe -meefceefleeeW ceW meomelee/ DeOe#elee keer mebKee Oeeefjle MesejeW keer meomelee keer mebKee He ceW mesJeeSb mebKee No. of No. of Director- No. of Membership/ mebKee

Remarks (Nature of appointment in the Bank / other Companies) (As on 31.03.2012)

efHHeefCeeeb (yeQke SJeb Deve kebHeefveeeW, efpeveceW Jes meome nQ, ceW efveegefkele kee mJeHe (31.03.2012 kees)

[e@.(eerceleer) cemej&le Meeefno

Dr.(Smt.) Masarrat Shahid

efveosMeke (iewj keee&heeueke)

Director (Non Executive)

Metve
NIL

Metve
NIL

Metve
NIL

yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3)(Se) kes lenle Yeejle mejkeej eje 29.10.2009 mes otmejer yeej leerve Je<e& keer DeJeefOe kes efueS DeLeJee Deeieeceer DeeosMeeW leke, FveceW mes pees Yeer henues nes, DebMe keeefueke DeMeemekeere efveosMeke kes he ceW veeefcele. Jes Fmemes Henues 15.09.2005 mes 14.09.2008 leke Yeer Fmeer heo hej jner.
Nominated as a part time non- official director w.e.f. 29.10.2009 by the Government of India u/s 9 (3) (h) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 for a second term of three years or until further orders, whichever is earlier. She held the same position earlier also w.e.f. 15.09.2005 to 14.09.2008.

10

eer mele osJe ef$ehee"er

Shri Satya Dev Tripathi

efveosMeke (iewj keee&heeueke)

Director ( Non Executive )

Metve
NIL

Metve
NIL

Metve
NIL

yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3)(Se) Je (3-S) kes lenle Yeejle mejkeej eje 31.08.2010 mes DebMekeeefueke DeMeemekeere efveosMeke kes He ceW veeefcele. Jes leerve Je<eeX keer DeJeefOe DeLeJee Deeieeceer DeeosMeeW leke, FveceW mes pees Yeer henues nes, Deheves heo hej jnWies.
Nominated as a part time non- official director w.e.f. 31.08.2010 by the Government of India u/s 9 (3) (h) & (3-A) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 for a period of three years or until further orders, whichever is earlier.

11

eer ceewefueve DejeEJeo Jew<CeJe efveosMeke (iewj keee&heeueke) kesv Shri Maulin Arvind Vaishnav mejkeej mes efYeVe MesejOeejkeeW ceW mes efveJee&efele
Director (Non Executive) Elected from amongst Shareholders, other than Central Government

125

Metve
NIL

Metve
NIL

yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9 (3) (DeeF&) kes lenle 23.12.2011 kees Deeeesefpele F&peerSce ceW yeQke kes kesv mejkeej mes efYeVe MesejOeejkeeW eje 24.12.2011 mes 23.12.2014 leke 3 Je<e& kes efueS hegve: efveJee&efele. efveJee&efele nesves mes henues 24.12.2008 mes 23.12.2011 leke Jes yeQke kes MesejOeejke efveosMeke Yeer Les.
Re-Elected as a Director by shareholders of the Bank other than the Central Government u/s 9 (3) (i) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 at the Extra Ordinary General Meeting held on 23.12.2011 for a period of 3 years from 24.12.2011 to 23.12.2014. Prior to his re-election, he was also a shareholder director of the Bank from 24.12.2008 to 23.12.2011.

89

Jeeef<e&ke efjhees& Annual Report

2011-12

ece meb.
No.

Name

veece

Position Held

Heoveece

Chairmanship held No. of equity membership ship held in other in Sub Companies i.e. in Sub Committees shares of the of the Board in Bank held as Committees Other than the other Companies Bank on 31.03.2012 of the Bank 12

31.3.2012 kees yeQke keer yeQke kes DeueeJee Deve Deve kebHeefveeeW kes yees[& keer yeQke Dee]@He ye[ewoe kes GHe-meefceefleeeW keer kebHeefveeeW ceW efveosMeke kes GHe -meefceefleeeW ceW meomelee/ DeOe#elee keer mebKee Oeeefjle MesejeW keer meomelee keer mebKee He ceW mesJeeSb mebKee No. of No. of Director- No. of Membership/ mebKee

Remarks (Nature of appointment in the Bank / other Companies) (As on 31.03.2012)

efHHeefCeeeb (yeQke SJeb Deve kebHeefveeeW, efpeveceW Jes meome nQ, ceW efveegefkele kee mJeHe (31.03.2012 kees)

eer megjsv eEmen Yeb[ejer

Shri Surendra Singh Bhandari

efveosMeke (iewj keee&heeueke) kesv mejkeej mes efYeVe MesejOeejkeeW ceW mes efveJee&efele
Director (Non Executive ) Elected from amongst Shareholders, other than Central Government

200

yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9 (3) (DeeF&) kes lenle 23.12.2011 kees Deeeesefpele F&peerSce ceW yeQke kes keWv mejkeej mes efYeVe MesejOeejkeeW eje 24.12.2011 mes 23.12.2014 leke 3 Je<e& kes efueS efveJee&efele. Jes efvecveefueefKele efveosMeke ceb[ueeW ceW Yeer efveosMeke nw (i) JewYeJe pescme efue. (ii) SefMeeve nesume (Jesm) efue. (iii) SefMeeve nesume (F&m) efue. Jes JewYeJe pescme efue. keer uesKee Hejer#ee meefceefle, heeefjeefceke meefceefle, #eeflehete|le meefceefle Deewj MesejOeejkeeW/efveJesMekeeW keer efMekeeele efveJeejCe meefceefle kes Yeer meome nQ. Jes SefMeeve nesume (Jesm) efue. keer uesKee Hejer#ee meefceefle Deewj heeefjeefceke meefceefle kes Yeer meome nQ. Jes SefMeeve nesume (F&m) efue. keer uesKee Hejer#ee meefceefle Deewj heeefjeefceke meefceefle kes Yeer meome nQ. Jeefj meePesoej: ces.Sme.Yeb[ejer SC[ keb., meveoer uesKeekeej, peehegj
Elected as a Director by shareholders of the Bank other than the Central Government u/s 9 (3) (i) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 at the Extra Ordinary General Meeting held on 23.12.2011 for a period of 3 years from 24.12.2011 to 23.12.2014. He is also a Director on the Board of (i) Vaibhav Gems Ltd (ii) Asian Hotels (West) Ltd. (iii) Asian Hotels (East) Ltd. He is also member of Audit Committee, Remuneration Committee, Compensation Committee and Shareholders/Investor Grievances Committee of Vaibhav Gems Ltd. He is also member of Audit Committee and Remuneration Committee of Asian Hotels (West) Ltd. He is also member of Audit Committee and Remuneration Committee of Asian Hotels (East) Ltd. Senior Partner: M/s. S. Bhandari & Co., Chartered Accountants, Jaipur.

90

Jeeef<e&ke efjhees& Annual Report

2011-12

ece meb.
No.

Name

veece

Position Held

Heoveece

Chairmanship held No. of equity membership ship held in other in Sub Companies i.e. in Sub Committees shares of the of the Board in Bank held as Committees Other than the other Companies Bank on 31.03.2012 of the Bank 13

31.3.2012 kees yeQke keer yeQke kes DeueeJee Deve Deve kebHeefveeeW kes yees[& keer yeQke Dee]@He ye[ewoe kes GHe-meefceefleeeW keer kebHeefveeeW ceW efveosMeke kes GHe -meefceefleeeW ceW meomelee/ DeOe#elee keer mebKee Oeeefjle MesejeW keer meomelee keer mebKee He ceW mesJeeSb mebKee No. of No. of Director- No. of Membership/ mebKee

Remarks (Nature of appointment in the Bank / other Companies) (As on 31.03.2012)

efHHeefCeeeb (yeQke SJeb Deve kebHeefveeeW, efpeveceW Jes meome nQ, ceW efveegefkele kee mJeHe (31.03.2012 kees)

eer jepeerye mesKej meent

Shri Rajib Sekhar Sahoo

efveosMeke (iewj keee&heeueke) kesv mejkeej mes efYeVe MesejOeejkeeW ceW mes efveJee&efele
Director ( Non Executive ) Elected from amongst Shareholders, other than Central Government

200

yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9 (3) (DeeF&) kes lenle 23.12.2011 kees Deeeesefpele F&peerSce ceW yeQke kes kesv mejkeej mes efYeVe MesejOeejkeeW eje 24.12.2011 mes 23.12.2014 leke 3 Je<e& kes efueS efveJee&efele. Jes efvecveefueefKele efveosMeke ceb[ueeW ceW Yeer efveosMeke nQ (i) Sveerheermeer efue. (ii) efnjer nee[^es [sJeueheceW keeheexjsMeve Fbef[ee efue. (erSe[ermeer) (iii) efnvogmleeve eEpeke efue. Jes Sveerheermeer efue. keer uesKee Hejer#ee meefceefle kes Yeer meome nQ. Jes erSe[ermeer Fbef[ee efue. keer uesKee Hejer#ee meefceefle Deewj heeefjeefceke meefceefle kes Yeer meome nw. meePesoej: ces.SmeDeejyeer SC[ SmeesefmeSme, meveoer uesKeekeej, YegJevesej
Elected as a Director by shareholders of the Bank other than the Central Government u/s 9 (3) (i) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 at the Extra Ordinary General Meeting held on 23.12.2011 for a period of 3 years from 24.12.2011 to 23.12.2014. He is also a Director on the Board of (i) NTPC Ltd. (ii) Tehri Hydro. Development Corporation India Ltd. (THDC) (iii) Hindustan Zinc Ltd. He is also member of Audit Committee of NTPC Ltd. He is also member of Audit Committee and Remuneration Committee of THDC India Ltd. Partner: M/s. SRB & Associates, Chartered Accountants, Bhubaneswar.

91

Jeeef<e&ke efjhees& Annual Report

2011-12

2.2 Je<e& kes oewjeve efveosMekeeW keer efveegefkele / keee&meceeefHle eer megoMe&ve mesve kees yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3)(meer) kes lenle kesv mejkeej eje 30.05.2011 mes Deeieeceer DeeosMeeW leke efveosMeke kes he ceW veeefcele efkeee ieee nw.
eer efJeefveue kegceej mekemesvee kees yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece 1970 keer Oeeje 9(3)(F&) kes lenle kesv mejkeej eje 25.07.2011 mes 3 Je<eeX keer DeJeefOe DeLeJee yeQke Dee@]He ye[ewoe kes Jeke&cesve kece&eejer jnves leke DeLeJee Deeieeceer DeeosMeeW leke, FveceW mes pees Yeer henues nes, Jeke&cesve kece&eejer efveosMeke kes he ceW efveegkele efkeee ieee nw. eer ceewefueve DejeEJeo Jew<CeJe kees yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece 1970 keer Oeeje 9 (3) (DeeF&) kes lenle yeQke kes kesv mejkeej mes efYeVe MesejOeejkeeW eje 23.12.2011 kees Deeeesefpele F&peerSce ceW 24.12.2011 mes 23.12.2014 leke 3 Je<e& kes efueS efveosMeke kes he ceW hegve: efveJee&efele efkeee ieee nw. eer megjsv eEmen Yeb[ejer kees yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece 1970 keer Oeeje 9 (3) (DeeF&) kes lenle yeQke kes kesv mejkeej mes efYeVe MesejOeejkeeW eje 23.12.2011 kees Deeeesefpele F&peerSce ceW 24.12.2011 mes 23.12.2014 leke 3 Je<e& kes efueS efveosMeke kes he ceW efveJee&efele efkeee ieee nw. eer jepeerye MesKej meent kees yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece 1970 keer Oeeje 9 (3) (DeeF&) kes lenle yeQke kes kesv mejkeej mes efYeVe MesejOeejkeeW eje 23.12.2011 kees Deeeesefpele F&peerSce ceW 24.12.2011 mes 23.12.2014 leke 3 Je<e& kes efueS efveosMeke kes he ceW efveJee&efele efkeee ieee nw. eer Deej.ieebOeer, efpevnW yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece 1970 keer Oeeje 9 (3) (meer) kes lenle keWere mejkeej eje 30.07.2010 mes Deeieeceer DeeosMeeW leke efveosMeke kes he ceW veeefcele efkeee ieee Lee. 30.05.2011 mes yeQke kes efveosMeke veneR jns. Gvekes mLeeve hej eer megoMe&ve mesve kee veeceebkeve ngDee nw. [e@. OeceX Yeb[ejer, efpevnW yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece 1970 keer Oeeje 9 (3) (DeeF&) kes lenle keWere mejkeej eje yeQke kes kesv mejkeej mes efYeVe MesejOeejkeeW eje 24.12.2008 mes 23.12.2011 leke 3 Je<e& keer DeJeefOe kes efueS efveosMeke kes he ceW eeefvele efkeee ieee Lee, Dehevee keee&keeue hetje kejves kes yeeo 24.12.2011 mes yeQke kes efveosMeke veneR jns nQ. [e@. oerheke yeer. Heeke, efpevnW yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece 1970 keer Oeeje 9 (3) (DeeF&) kes lenle yeQke kes kesv mejkeej mes efYeVe MesejOeejkeeW eje 24.12.2008 mes 23.12.2011 leke 3 Je<e& keer DeJeefOe kes efueS efveosMeke kes he ceW eeefvele efkeee ieee Lee. Dehevee keee&keeue hetje kejves kes yeeo 24.12.2011 mes yeQke kes efveosMeke veneR jns nQ.

2.2 Appointment / Cessation of Directors During The Year Shri Sudarshan Sen was nominated as a Director w.e.f. 30.05.2011 by the Central Government u/s 9 (3) (c) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 to hold the post until further orders. Shri Vinil Kumar Saxena was appointed as a Workmen Employee Director w.e.f. 25.07.2011 by the Central Government u/s 9 (3) (e) of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 for a period of three years or till he ceases to be workmen employee of Bank of Baroda or until further orders, whichever is earlier. Shri Maulin Arvind Vaishnav was re-elected as a Director by shareholders of the Bank other than the Central Government u/s 9 (3) (i) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 at the Extra Ordinary General Meeting held on 23.12.2011 for a period of 3 years from 24.12.2011 to 23.12.2014. Shri Surendra Singh Bhandari was elected as a Director by shareholders of the Bank other than the Central Government u/s 9 (3) (i) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 at the Extra Ordinary General Meeting held on 23.12.2011 for a period of 3 years from 24.12.2011 to 23.12.2014. Shri Rajib Sekhar Sahoo was elected as a Director by shareholders of the Bank other than the Central Government u/s 9 (3) (i) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 at the Extra Ordinary General Meeting held on 23.12.2011 for a period of 3 years from 24.12.2011 to 23.12.2014. Shri R. Gandhi, who was nominated as a director w.e.f. 30.07.2010 by the Central Government u/s 9 (3) (c) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970, to hold the post until further orders, ceased to be a Director w.e.f. 30.05.2011 upon nomination of Shri Sudarshan Sen, in his place. Dr. Dharmendra Bhandari, elected as a Director by shareholders of the Bank other than the Central Government u/s 9 (3) (i) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 for a period of 3 years from 24.12.2008 to 23.12.2011, ceased to be a Director w.e.f 24.12.2011 on completion of his tenure. Dr. Deepak B. Phatak elected as a Director by shareholders of the Bank other than the Central Government u/s 9 (3) (i) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 for a period of 3 years from 24.12.2008 to 23.12.2011, ceased to be Director w.e.f. 24.12.2011 on completion of his tenure. 2.3 Board Meetings During the Financial Year 2011-12, total -17 - Board Meetings were held on the following dates as against minimum of -6- meetings prescribed under Clause 12 of The Nationalized Banks (Management and Miscellaneous Provisions) Scheme, 1970. 04.07.2011 21.10.2011 24.01.2012 20.07.2011 31.10.2011 25.01.2012

2.3 efveosMeke ceb[ue keer yew"keW

efJeeere Je<e& 2011-12, kes oewjeve efveosMeke ceb[ue keer -17 yew"keW efvecveevegmeej Deeeesefpele keer ieF&, peyeefke je^ereke=le yeQke (heyebOeve SJeb efJeefJeOe heeJeOeeve) eespevee 1970 kes Keb[ 12 kes Debleie&le efveOee&efjle vetvelece 6 yew"keW Deeeesefpele kejvee DeefveJeee& nw.
27.04.2011 27.07.2011 12.11.2011 27.02.2012 28.04.2011 27.08.2011 22.12.2011 19.03.2012

27.05.2011 29.09.2011 29.12.2011

92

Jeeef<e&ke efjhees& Annual Report

efveosMeke ceb[ue keer Gheeg&e yew"keeW ceW efveosMekeeW keer GheeqmLeefle kee yeewje efvecveevegmeej nw, pees Gvekes keee&keeue mes mebye nw: efveosMeke kee veece
Name of the Director

2011-12

The details of attendance of the Directors at the aforesaid Board Meetings held during their respective tenure are as under:

Period

DeJeefOe

Meetings held during Meetings their tenure attended

Gvekes keee&keeue kes oewjeve Deeeesefpele yew"keW

17 17 17 17 14 12 17 17 17 17 12 5 5 5 3 12 12

yew"keW efpeveceW Yeeie efueee

17 16 17 6 13 12 17 17 12 14 12 5 5 4 2 7 10

[e@. Sce. [er. ceuee eer jepeerJe kegceej ye#eer eer Sve. Sme. eerveeLe eer Deeueeske efveiece eer megoMe&ve mesve eer efJeefveue kegceej mekemesvee eer Jeer.yeer.eJneCe eer Depee ceeLegj [e@. (eerceleer) cemej&le Meeefno eer mele osJe ef$ehee"er eer. ceewefueve DejeEJeo Jew<CeJe eer. ceewefueve DejeEJeo Jew<CeJe eer megjsv Sme. Yeb[ejer eer jepeerye Sme. meent eer Deej. ieebOeer [e@.Oecexv Yeb[ejer [e@. oerheke yeer. Heeke

Shri M. D. Mallya Shri Rajiv Kumar Bakshi Shri N. S. Srinath Shri Alok Nigam Shri Sudarshan Sen Shri Vinil Kumar Saxena Shri V. B. Chavan Shri Ajay Mathur Dr. (Smt.) Masarrat Shahid Shri Satya Dev Tripathi Shri Maulin Arvind Vaishnav Shri Maulin Arvind Vaishnav Shri Surendra S. Bhandari Shri Rajib S. Sahoo Shri R. Gandhi Dr. Dharmendra Bhandari Dr. Deepak B. Phatak

01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012 30.05.2011 to 31.03.2012 25.07.2011 to 31.03.2012 01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012 01.04.2011 to 23.12.2011 24.12.2011 to 31.03.2012 24.12.2011 to 31.03.2012 24.12.2011 to 31.03.2012 01.04.2011 to 29.05.2011 01.04.2011 to 23.12.2011 01.04.2011 to 23.12.2011 2.4 Code of Conduct:

2.4 Deeeej mebefnlee efveosMeke ceb[ue leLee Jeefj heyebOeve keee|ceke DeLee&led keesj heyebOeve erce, efpemeceW meYeer ceneheyebOeke leLee efJeYeeie hecegKe Meeefceue nQ, kes efueS meke SkemeeWpeesb kes meeLe ceW meteeryelee kejej kes KeC[ 49 keer Devegheeuevee ceW, Deeeej mebefnlee efveosMeke ceb[ue eje Devegceesefole kej oer ieF& nw. Ge Deeeej mebefnlee yeQke keer JesyemeeF www.bankofbaroda.com hej Yeer osKeer pee mekeleer nw. efveosMeke ceb[ue kes meYeer meomeeW leLee Jeefj heyebOeve keee|cekeeW ves Deeeej mebefnlee kes heefle menceefle Jee kej oer nw. 3. Jeee|<eke meeceeve yew"ke yeQke kes Mesej OeejkeeW keer Jeee|<eke meeceeve yew"ke Je[esoje ceW meesceJeej, 4 pegueeF&, 2011 kees ngF& Leer, efpemeceW efvecveefueefKele efveosMeke GheeqmLele Les.
eer Sce.[er.ceuee eer jepeerJe kegceej ye#eer eer Sve.Sme. eerveeLe eer megoMe&ve mesve eer Jeer.yeer.eJneCe eer Depee ceeLegj eer mele osJe ef$ehee"er [e@.oerheke yeer. Heeke eer ceewefueve DejeEJeo Jew<CeJe
Shri M. D. Mallya Shri Rajiv Kumar Bakshi Shri N. S. Srinath Shri Sudarshan Sen Shri V B Chavan Shri Ajay Mathur Shri Satya Dev Tripathi Dr. Deepak B. Phatak Shri Maulin Arvind Vaishnav

The Code of Conduct for Board of Directors and Senior Management Personnel i.e. Core Management Team comprising all General Managers and Departmental Heads, has been approved by the Board of Directors in compliance of Clause 49 of the Listing Agreement with Stock Exchanges. The said Code of Conduct is posted on Banks website www.bankofbaroda.com. All the Board Members and Senior Management Personnel have since affirmed the compliance of the Code. 3 Annual General Meeting The Annual General Meeting of the shareholders of the Bank was held on Monday, 4th July, 2011 at Vadodara, where the following Directors were present. DeOe#e SJeb eyebOe efveosMeke keee&keejer efveosMeke keee&keejer efveosMeke efveosMeke efveosMeke efveosMeke (DeOe#e Smeeryeer) Chairman and Managing Director Executive Director Executive Director Director Director Director (Chairman ACB) Director

1 2 3 4 5 6 7 8 9

efveosMeke

efveosMeke Mesej OeejkeeW kes heefleefveefOe Director - Representing Shareholders efveosMeke Mesej OeejkeeW kes heefleefveefOe Director - Representing Shareholders

93

Jeeef<e&ke efjhees& Annual Report

4.

2011-12

efveosMekeeW/keee&heeuekeeW keer meefceefle yeQke kes efveosMeke ceb[ue ves keeheexjs ieJeveXme leLee peesefKece heyebOeve heCeeueer hej Yeejleere efj]peJe& yeQke /mesyeer/Yeejle mejkeej kes efoMee-efveoxMeevegmeej efvecveevegmeej keee&veerefle kes cenlJehetCe& #es$eeW hej efveiejeveer jKeves nsleg efveosMekeeW Deewj/ee keee&heeuekeeW keer efJeefYeVe meefceefleeeW kee ie"ve efkeee nw. efveosMeke ceb[ue eje ieef"le cenlJehetCe& meefceefleeeb efvecveevegmeej nQl efveosMeke ceb[ue keer heyebOeve meefceefle (Scemeeryeer) l efveosMeke ceb[ue keer $e+Ce Devegceesove meefceefle (meerSmeeryeer) l yees[& keer uesKee hejer#ee meefceefle (Smeeryeer ) l MesejOeejkeeW /efveJesMekeeW keer efMekeeele efveJeejCe meefceefle (meerSmeeryeer) l Mesej DeblejCe meefceefle l yees[& keer Deeeqmle oselee heyebOeve SJeb peesefKece heyebOeve Ghe meefceefle l ieenke mesJee meefceefle l heeefjeeefceke meefceefle l veeceebkeve meefceefle l efveosMekeeW keer meefceefle l ye[er jeefMe keer OeesKeeOe[er mebyebOeer meefceefle l efveosMeke ceb[ue keer metevee heeweesefiekeer keee&veerefle meefceefle l efveosMeke ceb[ue keer ceeveJe mebmeeOeve mebyebOeer mebeeueve meefceefle

4.

COMMittEE / SUB-COMMittEE OF DiRECtORS / EXECUtiVES The Board of Directors of the Bank has constituted various Committees of Directors and / or Executives to look into different areas of strategic importance in terms of Reserve Bank of India/SEBI/Government of India guidelines on Corporate Governance and Risk Management. The important Committees are as under:
l l l l l l

Management Committee of the Board (MCB) Credit Approval Committee of the Board (CACB) Audit Committee of the Board ( ACB ) Shareholders / Investors Grievances Committee Share Transfer Committee Sub committee of the Board on ALM & Risk Management Customer Service Committee Remuneration Committee Nomination Committee Committee of Directors Committee on High Value Frauds IT Strategy Committee of the Board Steering Committee of the Board on HR

l l l l l l l

4.1 efveosMeke ceb[ue keer heyebOeve meefceefle (Scemeeryeer)

yees[& keer heyebOeve meefceefle kee ie"ve efJee ceb$eeuee, Yeejle mejkeej eje efkeS ieS mebMeesOeveeW kes meeLe heef"le je^ereke=le yeQke (heyebOeve SJeb efJeefJeOe heeJeOeeve) eespevee, 1970 (eLee mebMeesefOele) kes Keb[-13 kes DevegmejCe ceW efkeee ieee nw pees DeleefOeke cenlJehetCe& keejesyeejer ceeceues leLee DeefOeke jeefMe kes $e+Ce hemleeJe cebpetj kejves, mecePeewlee/yee Keelee hemleeJe, hetbpeeriele SJeb jepemJe Jee keer mJeerke=efle, heefjmej, efveJesMe, oeve Deeefo hej efJeeej kejleer nw. meefceefle ceW DeOe#e SJeb heyebOe efveosMeke, keee&keejer efveosMeke (ieCe) Deewj Oeeje 9(3) meer SJeb 9(3) (peer) kes lenle Yeejle mejkeej eje veeefcele efveosMeke leLee yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3) keer GheOeeje (F&) (SHe) (Se) Je (DeeF&) kes lenle efveege efveosMekeeW ceW mes leerve efveosMekeeW kee meceeJesMe nw. 31 ceee& 2012 kees meefceefle keer mebjevee Fme hekeej nw.
(i) (ii)

4.1

Management Committee of the Board (MCB) In pursuance of Clause 13 of The Nationalized Banks (Management and Miscellaneous Provisions) Scheme, 1970 (as amended) read with the amendments made by the Ministry of Finance, Government of India, a Management Committee of the Board has been constituted to consider various business matters of material significance like sanction of high value credit proposals, compromise / write-off proposals, sanction of capital and revenue expenditure, premises, investments, donations etc. The Committee consists of Chairman and Managing Director, Executive Director (s) and Directors nominated by Government of India under Section 9 (3) (c) and 9 (3) (g) and three Directors from amongst those appointed under sub section (e) (f) (h) and (i) of section 9(3) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970. The composition of the Committee as on 31st March 2012 is as under: (i) Shri M. D. Mallya

eer Sce.[er.ceuee eer jepeerJe kegceej ye#eer

(iii) eer Sve. Sme. eerveeLe (iv) eer megoMe&ve mesve (v)

(ii) Shri Rajiv Kumar Bakshi (iii) Shri N. S. Srinath (iv) Shri Sudarshan Sen (v) Shri Ajay Mathur (vi) Shri Vinil Kumar Saxena (vii) Dr. (Smt.) Masarrat Shahid (viii) Shri Rajib Sekhar Sahoo

eer Depee ceeLegj

(vi) eer efJeefveue kegceej mekemesvee (vii) [e@ (eerceleer.) cemej&le Meeefno (viii) eer jepeerye MesKej meent

94

Jeeef<e&ke efjhees& Annual Report

efJeeere Je<e& 2011-2012 kes oewjeve yees[& keer heyebOeve meefceefle (Sceyeeryeer) keer efvecveebefkele leejerKeeW kees 29 yew"keW Deeeesefpele ngF&11.04.2011 04.07.2011 16.09.2011 21.11.2011 09.02.2012 27.04.2011 25.07.2011 29.09.2011 05.12.2011 27.02.2012 10.05.2011 05.08.2011 11.10.2011 22.12.2011 09.03.2012

2011-12

During the Financial Year 2011-12, the Management Committee of the Board (MCB) met on - 29 - occasions on the following dates: 27.05.2011 22.08.2011 21.10.2011 29.12.2011 19.03.2012 08.06.2011 27.08.2011 31.10.2011 16.01.2012 27.03.2012 18.06.2011 06.09.2011 12.11.2011 24.01.2012

efveosMekeeW keer Gvekes keee&keeue kes oewjeve meefceefle keer Deeeesefpele Gkele yew"keeW ceW Gvekeer GHeeqmLeefle mebyebOeer efJeJejCe efvecveevegmeej nw : eqveosMeke kee veece
Name of the Director

The details of attendance of the Directors at the aforesaid Meetings of the Committee held during their respective tenure are as under: Period

DeJeefOe

Meetings held during Meetings their tenure attended

Gvekes keee&keeue kes oewjeve Deeeesefpele yew"keW

yew"keW efpeveceW Yeeie efueee

eer Sce. [er. ceuee eer jepeerJe kegceej ye#eer eer Sve. Sme. eerveeLe eer megoMe&ve mesve eer efJeefveue kegceej mekemesvee eer Jeer.yeer.eJneCe eer Depee ceeLegj [e@ (eerceleer) cemej&le Meeefno [e@ (eerceleer) cemej&le Meeefno eer meleosJe ef$ehee"er eer meleosJe ef$ehee"er eer ceewefueve DejeEJeo Jew<CeJe eer jepeerye mesKej meent eer Deej.ieebOeer [e@. Oecexv Yeb[ejer

Shri M. D. Mallya Shri Rajiv Kumar Bakshi Shri N. S. Srinath Shri Sudarshan Sen Shri Vinil Kumar Saxena Shri V. B. Chavan Shri Ajay Mathur Dr.(Smt.) Masarrat Shahid Dr.(Smt.) Masarrat Shahid Shri Satya Dev Tripathi Shri Satya Dev Tripathi Shri Maulin Arvind Vaishnav Shri Rajib Sekhar Sahoo Shri R. Gandhi Dr Dharmendra Bhandari

01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012 30.05.2011 To 31.03.2012 01.11.2011 to 31.03.2012 01.05.2011 to 31.10.2011 01.04.2011 to 31.03.2012 01.04.2011 to 31.07.2011 01.12.2011 to 31.03.2012 01.04.2011 to 30.04.2011 01.08.2011 to 31.01.2012 01.06.2011 to 30.11.2011 01.02.2012 to 31.03.2012 01.04.2011 to 29.05.2011 01.04.2011 to 31.05.2011

29 29 29 25 12 15 29 8 10 2 16 15 5 4 4

29 29 29 21 12 14 26 3 9 2 14 15 3 3 --

4.2 yees[& keer uesKee hejer#ee meefceefle (meerSmeeryeer) Yeejle mejkeej keer ie]pe DeefOemetevee e.13/1/2006 efo. 5 efomebyej, 20111 keer MeleeX kes Deveghe yeQke ves 27 HejJejer, 2012 kees yees[& keer $e+Ce Devegceesove meefceefle (meerSmeeryeer) kee ie"ve efkeee nw. en meefceefle .400 kejes[ leke keer jeefMe kes $e+Ce DevegceesoveeW kes mebyebOe ceW yees[& keer MeefeeeW kee heeesie kejsieer. DeOe#e SJeb heyebOe efveosMeke kees heoe DeefOekeejeW mes DeefOeke jeefMe kes $e+Ce hemleeJeeW, efpeve hej Deye leke yees[& keer heyebOeve meefceefle eje efJeeej efkeee peelee nw, kes mebyebOe ceW Deye yees[& keer $e+Ce Devegceesove meefceefle (meerSmeeryeer) eje mJeerke=efle heoeve keer peeSieer. 31 ceee&, 2012 kees Fme meefceefle keer mebjevee Fme hekeej nw:(i) eer Sce.[er.ceuee DeOe#e SJeb heyebOe efveosMeke (iI) eer jepeerJe kegceej ye#eer keee&keejer efveosMeke

4.2 Credit Approval Committee of the Board (CACB) In terms of Government of India Gazette Notification No.13/1/2006 dated 5th December, 2011, the Bank has constituted a Credit Approval Committee of the Board (CACB) on 27th February, 2012. The Committee shall exercise the powers of the Board with regard to credit proposals upto Rs. 400 crores. The credit proposals which exceed the powers delegated to Chairman and Managing Director and which were hitherto considered by the Management Committee of the Board, will now be sanctioned by the CACB. The composition of the Committee as on 31st March, 2012 is as under: i. ii. Shri M.D. Mallya Chairman and Managing Director Shri Rajiv Kumar Bakshi Executive Director

95

Jeeef<e&ke efjhees& Annual Report

(iii) eer Sve.Sme.eerveeLe (iv) eer Jeer.kes.ieghlee (v)

2011-12

eer jepesMe cenepeve (vi) ceneheyebOeke ieCe

keee&keejer efveosMeke ceneheyebOeke (keeheex.Keeles, kejeOeeve SJeb cegKe efJeeere DeefOekeejer) ceneheyebOeke (peesefKece heyebOeve) $e+Ce/^spejer keeeeX mes mecye

iii. Shri N.S. Srinath Executive Director iv. Shri V.K. Gupta General Manager (Corp. A/cs, Taxation & Chief Financial Officer) v. Shri Rajesh Mahajan General Manager (Risk Management) vi. General Managers dealing with respective credit / treasury functions During the Financial Year 2011-12, the Credit Approval Committee of the Board (CACB) met two times on the following dates: 30.3.2012 Details of attendance during 19th March, 2012 to 31st March, 2012 are as under: Period

efJeeere Je<e& 2011-12 kes oewjeve yees[& keer $e+Ce Devegceesove meefceefle (meerSmeeryeer) keer efvecveefueefKele leejerKeeW Hej oes yeej yew"keW ngF19.3.2012

19 ceee&, 2012 mes 31 ceee&, 2012 kes oewjeve GheeqmLeefle Fme hekeej jner:efveosMeke / keee&Heeueke kee veece
Name of the Director / Executive

DeJeefOe

Gvekes keee&keeue kes oewjeve Deeeesefpele yew"keW

Meetings held during their tenure 2 2 2 2 2 2 2 2 2

yew"keW efpeveceW Yeeie efueee

Meetings attended 2 2 2 2 2 2 1 2 2

eer. Sce. [er. ceuee eer. jepeerJe kegceejer ye#eer eer. Sve. Sme. eerveeLe eer. Jeer. kes. iegHlee eer. jepesMe cenepeve eer. Sve. jceCeer eer. pes. jcesMe eer. efJe. Se. Lees eer. Deej. Sme. mesefleee

Shri M. D. Mallya Shri Rajiv Kumar Bakshi Shri N. S. Srinath Shri V. K. Gupta Shri Rajesh Mahajan Shri N. Ramani Shri J. Ramesh Shri V. H. Thatte Shri R. S. Setia

27.02.2012 To 31.03.2012 27.02.2012 To 31.03.2012 27.02.2012 To 31.03.2012 27.02.2012 To 31.03.2012 27.02.2012 To 31.03.2012 27.02.2012 To 31.03.2012 27.02.2012 To 31.03.2012 27.02.2012 To 31.03.2012 27.02.2012 To 31.03.2012

4.3 yees[& keer uesKee hejer#ee meefceefle (Smeeryeer)

yeQke ves keeheexjs ieJeveXme kes cetue efmeebleeW kes Deveghe Deewj Yeejleere efj]peJe& yeQke kes efoMee-efveoxMeeW kes DevegmejCe ceW, yees[& keer uesKee hejer#ee meefceefle ieef"le keer nw efpemeceW 6 efveosMeke nQ. Ske iewj keee&keejer efveosMeke, pees efke meveoer uesKeekeej nQ, meefceefle kes DeOe#e nQ. 31 ceee&, 2012 kees meefceefle keer mebjevee Fme hekeej nw: (i)
(iii) (iv) (v) (vi)

4.3 Audit Committee of the Board (ACB) The Bank, in consonance with the fundamentals of Corporate Governance and in pursuance of directives of the Reserve Bank of India, has constituted an Audit Committee of the Board comprising of Six Directors. A Non-Executive Director, who is a Chartered Accountant, is the Chairman of the Committee. The composition of the Committee as on 31st March, 2012 is as under: (i) Shri Ajay Mathur Chairman of the Committee Member Member Member Member Member

eer Depee ceeLegj eer Sve.Sme.eerveeLe eer Deeueeske efveiece eer megoMe&ve mesve eer ceewefueve DejeEJeo Jew<CeJe

meefceefle kes DeOe#e meome meome meome meome meome

(ii) eer jepeerJe kegceej ye#eer

(ii) Shri Rajiv Kumar Bakshi (iii) Shri N. S. Srinath (iv) Shri Alok Nigam (v) Shri Sudarsan Sen (vi) Shri Maulin Arvind Vaishnav

30.05.2011 mes eer Deej.ieebOeer, efveosMeke Smeeryeer kes meome veneR jns.

Shri R. Gandhi, Director ceased to be a member of ACB w.e.f. 30.05.2011.

96

Jeeef<e&ke efjhees& Annual Report

efJeeere Je<e& 2011-12 kes oewjeve yees[& keer uesKee hejer#ee meefceefle (Smeeryeer) keer 11 yew"keW efvecveefueefKele leejerKeeW hej Deeeesefpele keer ieF 28.04.2011 31.10.2011 27.05.2011 20.01.2012 25.07.2011 25.01.2012

2011-12

During the Financial Year 2011-12, the Audit Committee of the Board (ACB) met on - 11 - occasions on the dates given below: 27.07.2011 13.03.2012 29.09.2011 19.03.2012 11.10.2011

efveosMekeeW keer Gvekes keee&keeue kes oewjeve meefceefle keer Deeeesefpele Ge yew"keeW ceW GheeqmLeefle mebyebOeer efJeJejCe efvecveevegmeej nQ: efveosMeke kee veece
Name of the Director

The details of attendance of the Directors at the Meetings of the Committee held during their respective tenure are as under: Period

DeJeefOe

Gvekes keee&keeue kes oewjeve Deeeesefpele yew"keW

Meetings held during their tenure 11 11 11 11 9 7 4 2

yew"keW efpeveceW Yeeie efueee

Meetings attended 11 11 10 5 9 7 3 1

eer Depee ceeLegj eer jepeerJe kegceej ye#eer eer Sve.Sme.eerveeLe eer Deeueeske efveiece eer megoMe&ve mesve eer ceewefueve DejeEJeo Jew<CeJe eer ceewefueve DejeEJeo Jew<CeJe eer Deej.ieebOeer

Shri Ajay Mathur Shri Rajiv Kumar Bakshi Shri N. S. Srinath Shri Alok Nigam Shri Sudarshan Sen Shri Maulin Arvind Vaishnav Shri Maulin Arvind Vaishnav Shri R. Gandhi

01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012 30.05.2011 to 31.03.2012 01.04.2011 to 23.12.2011 01.01.2012 to 31.03.2012 01.04.2011 to 29.05.2011

uesKee hejer#ee meefceefle kee, Deve yeeleeW kes meeLe-meeLe, hecegKe keee& yeQke keer efJeeere metevee heCeeueer keer meceer#ee Deewj Deekeueve kejvee nw leeefke en megefveeqele nes mekes efke efJeeere efJeJejefCeeeb mener, Gheege Deewj efJeemeveere nQ. en meefceefle yees[& kees hemlegle kejves mes henues efleceener /Jeee|<eke efJeeere efJeJejefCeeeW keer meceer#ee Deewj heyebOeve kees lelmebyebOeer mebmlegefle kejleer nw. en uesKee hejer#ee meefceefle efoMee-efveoxMe osleer nw leLee yeQke kes meceie uesKee hejer#ee keeeeX keer meceer#ee kejleer nw efpemeceW mebie"ve heefjeeueve leLee Deebleefjke uesKee hejer#ee keer iegCeJeee efveeb$eCe, keee& Deebleefjke efveeb$eCe keefceeeb Deewj yeQke keer Deebleefjke efvejer#eCe JeJemLee, yeQke keer meebefJeefOeke /yeee uesKee hejer#ee mebyebOeer DevegJeleea keej&JeeF& leLee Yeejleere efj]peJe& yeQke kes efvejer#eCe Meeefceue nQ. meefceefle Deebleefjke efveeb$eCe heCeeueer, Deebleefjke uesKee hejer#ee efJeYeeie keer mebjevee, Fmekeer meHe mebjevee keer meceer#ee Yeer kejleer nw Deewj efkemeer cenlJehetCe& Keespe kes mebyebOe ceW Deebleefjke uesKee hejer#ekeeW / efvejer#ekeeW kes meeLe efJeeej-efJeceMe& leLee Gme hej DevegJeleea keej&JeeF& kejleer nw. en yeQke keer efJeeere Je peesefKece heyebOeve veerefleeeW keer meceer#ee Yeer kejleer nw. meebefJeefOeke uesKee hejer#ee kes meboYe& ceW uesKee hejer#ee meefceefle, Jeee|<eke /efleceener efJeeere KeeleeW SJeb efjheeseX kees Debeflece he osves mes hetJe& keWere meebefJeefOeke uesKee hejer#ekeeW kes meeLe efJeeej-efJeceMe& kejleer nw. en meefceefle ueebie Heece& Dee@ef[ efjhees& (SueF&SDeej) keer efJeefYeVe ceoeW hej DevegJeleea keej&JeeF& Yeer kejleer nw.

The main functions of Audit Committee, inter-alia, include assessing and reviewing the financial reporting system of the Bank to ensure that the financial statements are correct, sufficient and credible. It reviews and recommends to the Management the quarterly / annual financial statements before their submission to the Board. The Audit Committee provides directions and oversees the operations of total audit functions of the Bank including the organization, operation and quality control of internal audit, internal control weaknesses and inspection within the Bank and follow-up of the suggestions of Statutory/External audit of the Bank and RBI inspections. The Committee also reviews the adequacy of internal control systems, structure of internal audit department, its staffing pattern and hold discussions with the internal auditors / inspectors on any significant finding and follow-up action thereon. It further reviews the financial and risk management policies of the Bank. As for Statutory Audit, the Audit Committee interacts with the Statutory Central Auditors before finalization of Quarterly / Year to date / Annual Financial Results and Reports. It also maintains follow up on various issues raised in the Long Form Audit Report (LFAR). 4.4 Shareholders / Investors Grievances Committee The Shareholders / Investors Grievances Committee has been constituted by the Bank to redress shareholders

4.4 MesejOeejkeeW /efveJesMekeeW keer efMekeeele efveJeejCe meefceefle

yeQke ves MesejOeejkeeW leLee efveJesMekeeW keer efMekeeeleeW, eefo keesF& neW, kes efveJeejCe nsleg MesejOeejke /efveJesMeke efMekeeele efveJeejCe meefceefle kee ie"ve efkeee nw.

97

Jeeef<e&ke efjhees& Annual Report

2011-12

Fme meefceefle ceW efvecveefueefKele meome Meeefceue nQ, (i)

(ii)

and investors complaints, if any. The Committee includes following members: (i) (ii) Executive Director (s) and Three Non-Executive Directors as its members with a Non-Executive Director as its Chairman.

keee&keejer efveosMeke ieCe SJeb leerve Deve iewj keee&keejer efveosMeke Fmekes meome Deewj Ske iewjkeee&keejer efveosMeke Fmekes DeOe#e nQ.

31 ceee&, 2012 kees meefceefle keer mebjevee Fme hekeej nw:

(i) (ii) (iii) (iv) (v)

The composition of the Committee as on 31st March 2012 is as under:

eer megjW eEmen Yeb[ejer eer jepeerJe kegceej ye#eer eer Sve.Sme.eerveeLe eer mele osJe ef$ehee"er eer jepeerye mesKej meent

meefceefle kes DeOe#e meome meome meome meome

(i)

Shri Surendra Singh Bhandari

Chairman of the Committee Member Member Member Member

(ii) (iii) (iv) (v)

Shri Rajiv Kumar Bakshi Shri N. S. Srinath Shri Satya Dev Tripathi Shri Rajib Sekhar Sahoo

efJeeere Je<e& 2011-12 kes oewjeve meefceefle keer efvecveefueefKele leejerKeeW hej 04 yew"keW Deeeesefpele keer ieF&:
27.05.2011 27.08.2011

The Committee met - 4 - times during the Financial Year 2011-12 on the following dates. 22.12.2011 09.02.2012

meefceefle keer Ghejese yew"keeW ceW efveosMekeeW keer Gvekes keee&keeue kes oewjeve GheeqmLeefle kee efJeJejCe Fme hekeej nwefveosMeke kee veece
Name of the Director

The details of attendance of the Directors at the aforesaid Meetings of the Committee held during their respective tenure are as under: Period

DeJeefOe

Gvekes keee&keeue kes oewjeve Deeeesefpele yew"keW

Meetings held during their tenure 3 4 4 4 1 1 3 3

yew"keW efpeveceW Yeeie efueee

Meetings attended 3 4 4 3 -1 1 3

eer ceewefueve S. Jew<CeJe meefceefle kes DeOe#e eer jepeerJe kegceej ye#eer eer Sve. Sme. eerveeLe eer mele osJe ef$ehee"er eer megjW eEmen Yeb[ejer meefceefle kes DeOe#e eer jepeerye mesKej meent [e@ Oecexv Yeb[ejer eer oerheke yeer.Heeke

Shri Maulin Arvind Vaishnav 01.04.2011 to 23.12.2011 Chairman of the Committee Shri Rajiv Kumar Bakshi Shri N. S. Srinath Shri Satya Dev Tripathi 01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012

Shri Surendra Singh Bhandari 24.01.2012 to 31.03.2012 Chairman of the Committee Shri Rajib Sekhar Sahoo Dr Dharmendra Bhandari Dr. Deepak B. Phatak 24.01.2012 to 31.03.2012 01.04.2011 to 23.12.2011 01.04.2011 to 23.12.2011

meefceefle Fme DeeMee keer cee@efveeEjie kejleer nw efke DeblejCe, Ghe efJeYeepeve, meceskeve, veJeerkejCe, efJeefvecee DeLeJee ceebie/ Deeyebve jeefMe kes hejebkeve keer hemlegefle-leejerKe mes Ske ceen kes Yeerlej meYeer heceeCe-he$e peejer kej efoS peeSb. meefceefle efveJesMekeeW keer efMekeeeleeW kes efveJeejCe kes efueS meceeye he mes efveiejeveer Yeer kejleer nw. Je<e& kes oewjeve heehle SJeb efveJeejCe keer ieF& efMekeeeleeW /efveJesoveeW keer mebKee kee meejebMe veeres efoee ieee nwPending as on 01.04.2011 28

The Committee monitors the issuance of share certificates within a period of one month of the date of lodgment for transfer, sub-division, consolidation, renewal, exchange or endorsement of calls / allotment money. The Committee further monitors the redressal of investors complaints in a time bound manner. The summary of number of requests/complaints received and resolved during the year are as under: Resolved during the year 8426

01.04.2011 kees yekeeee

Received during the year 8430

Je<e& kes oewjeve HeeHle

Je<e& kes oewjeve efveJeejCe

Pending as on 31.03.2012 32

31.03.2012 kees yekeeee

Je<e& kes oewjeve yekeeee meYeer DeeJesove [ghueerkes Mesej mee|efHekes peejer kejves mes mebyebefOele DevegjesOe he$e Les leLee Fvekes mebyebOe ceW Dehesef#ele DeewheeeefjkeleeSb heefeee

All the pending cases as at the end of the year were pertaining to the request for issue of duplicate share certificates, in respect

98

Jeeef<e&ke efjhees& Annual Report

DeOeerve nQ /keej&JeeF& keer pee jner nw. eer efJevee S.Meen, meneeke ceneheyebOeke SJeb kebheveer meefeJe kees me@ke SkemeeWpeeW kes meeLe meteerkejCe DevegyebOe kes Keb[ 47 (S) kes lenle yeQke kes Devegheeueve DeefOekeejer kes he ceW efveege efkeee ieee nw.

2011-12

of which the necessary formalities were in process. Shri Vinay A. Shah, Assistant General Manager & Company Secretary has been designated as the Compliance Officer of the Bank under Clause 47 (a) of the Listing Agreement with Stock Exchanges. 4.5 Share/Bond Transfer Committee Besides the Shareholders / Investors Grievances Committee, the Bank has constituted a Share Transfer Committee comprising of Chairman and Managing Director, Executive Directors, -2- General Managers and Deputy/Assistant General Manager (Legal) as members. The Committee meets at least once in 15 days to effect transfer of Shares / Bonds. The Committee met on -56occasions during the Financial Year 2011-12, on the following dates: 20.04.2011 21.05.2011 01.07.2011 11.08.2011 23.09.2011 04.11.2011 14.12.2011 23.01.2012 01.03.2012 25.04.2011 27.05.2011 08.07.2011 18.08.2011 30.09.2011 11.11.2011 24.12.2011 03.02.2012 06.03.2012 29.04.2011 07.06.2011 12.07.2011 26.08.2011 03.10.2011 11.11.2011 27.12.2011 04.02.2012 09.03.2012

4.5 Mesej /yeeb[ DeblejCe meefceefle

MesejOeejkeeW /efveJesMekeeW keer efMekeeele efveJeejCe mes mebyebefOele meefceefle kes Deefleefje, yeQke ves keee&heeuekeeW keer Ske Mesej DeblejCe meefceefle ieef"le keer nw. DeOe#e SJeb heyebOe efveosMeke, keee&keejer efveosMeke ieCe, 2 ceneheyebOeke leLee Ghe ceneheyebOeke/meneeke ceneeyebOeke (efJeefOe) Fmekes meome nQ. 15 efove ceW meefceefle keer kece mes kece Ske yew"ke Deeeesefpele nesleer nw efpemekee heeespeve MesejeW /yeeb[eW kes DeblejCe keer heefeee kees lespe kejvee neslee nw. efJeeere Je<e& 2011-12 kes oewjeve meefceefle keer 56 yew"keW ngF& efpemekee efJeJejCe efvecveevegmeej nw06.04.2011 04.05.2011 09.06.2011 22.07.2011 09.09.2011 14.10.2011 19.11.2011 02.01.2012 06.02.2012 19.03.2012 07.04.2011 14.05.2011 14.06.2011 27.07.2011 14.09.2011 17.10.2011 26.11.2011 11.01.2012 15.02.2012 24.03.2012 09.04.2011 20.05.2011 25.06.2011 02.08.2011 15.09.2011 28.10.2011 03.12.2011 14.01.2012 22.02.2012

4.6 Deeeqmle oselee heyebOeve SJeb peesefKece heyebOeve hej efveosMeke ceb[ue keer Ghe meefceefle :
yeQke ves Ske efveosMeke ceb[ue mlejere peesefKece heyebOeve meefceefle kee ie"ve efkeee nw pees Deeeqmle oselee heyebOeve SJeb peesefKece heyebOeve hej efveosMeke ceb[ue keer Ghemeefceefle kes he ceW peeveer peeleer nw leLee yeQke eje hetJee&vegceeefvele mebhetCe& peesefKece keer meceer#ee SJeb cetueebkeve kejleer nw. meefceefle keer DeOe#elee DeOe#e SJeb heyebOe efveosMeke kejles nQ leLee 31 ceee&, 2012 kees meefceefle keer mebjevee Fme hekeej nw(i) (ii) (iii) (iv)

4.6 Sub Committee of the Board on ALM and Risk Management The Bank has constituted a Board level Risk Management Committee known as Sub Committee of the Board on ALM and Risk Management to review and evaluate the overall risks assumed by the Bank. The Committee is headed by Chairman and Managing Director and its composition as on 31st March, 2012 is as under: (i) (ii) (iii) (iv) Shri M. D. Mallya Shri Rajiv Kumar Bakshi Shri N. S. Srinath Chairman Member Member

eer Sce.[er.ceuee eer jepeerJe kegceej ye#eer eer Sve.Sme.eerveeLe eer megjW eEmen Yeb[ejer

DeOe#e meome meome meome

Shri. Surendra Singh Bhandari Member

efJeeere Je<e& kes oewjeve meefceefle keer efvecveefueefKele leejerKeeW kees - 4 - yew"keW ngF&:
07.06.2011 27.08.2011

The Committee met - 4 - times during the Financial Year on the following dates: 14.12.2011 27.02.2012

99

Jeeef<e&ke efjhees& Annual Report

2011-12

meefceefle keer Ghejese yew"keeW ceW efveosMekeeW keer Gvekes keee&keeue kes oewjeve GheeqmLeefle Fme hekeej jner: efveosMeke kee veece
Name of the Director

The details of attendance of the Directors at the Meetings of the Committee held during their respective tenure are as under: Period

DeJeefOe

Gvekes keee&keeue kes oewjeve yew"keW efpeveceW Deeeesefpele yew"keW Yeeie efueee
Meetings held during their tenure 4 4 4 1 3 Meetings attended 4 4 4 1 3

eer Sce.[er.ceuee eer jepeerJe kegceej ye#eer eer Sve.Sme.eerveeLe eer megjW Sme.Yeb[ejer [e@ Oecexv Yeb[ejer

Shri M. D. Mallya Shri Rajiv Kumar Bakshi Shri N. S. Srinath Shri Surendra S. Bhandari Dr Dharmendra Bhandari

01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012 24.01.2012 to 31.03.2012 01.04.2011 to 23.12.2011

yeQke ves efJeefYeVe peesefKeceeW eLee esef[ peesefKece, yeepeej peesefKece leLee heefjeeueveiele peesefKece kee helee ueieeves, heyebOeve, DevegheJele&ve leLee efveeb$eCe kees Oeeve ceW jKeles ngS yeQke ceW mecegefele peesefKece heyebOeve {ebee leweej efkeee nw efpemeceW peesefKece mebjeveelceke {ebee, peesefKece efmeeble, peesefKece heefeee, peesefKece efveeb$eCe leLee peesefKece uesKee hejer#ee Meeefceue nQ. Fmekee cegKe GsMe yeQke kes je^ere SJeb Debleje&^ere heefjeeueveeW kees efvejblej yesnlej SJeb keee&kegMeue yeveevee nw Deewj yeQke keer megj#ee hej Oeeve osvee nw.

The Bank has set up an appropriate risk management architecture, comprising Risk Management Organizational Structure, Risk Principles, Risk Processes, Risk Control and Risk Audit, all with a view to ideally identify, manage, monitor and control various categories of risks, viz. Credit Risk, Market Risk and Operational Risk, etc. The underlying objective is to ensure continued stability and efficiency in the operations of the Bank, nationally and internationally and to look after the safety of the Bank. 4.7 Customer Service Committees (a) Customer Service Committee of the Board The Bank has constituted a sub-committee of Board known as Customer Service Committee. The Committee has the following members as on 31st March 2012:(i) (ii) Shri M. D. Mallya Shri Rajiv Kumar Bakshi Chairman & Managing Director Executive Director Executive Director Director Director

4.7 ieenke mesJee meefceefleeeb

(ke) efveosMeke ceb[ue keer ieenke mesJee meefceefle yeQke ves efveosMeke ceb[ue keer Ske Ghemeefceefle kee ie"ve efkeee nw pees ieenke mesJee meefceefle. kes veece mes peeveer peeleer nw. 31 ceee&, 2012 kees meefceefle kes efvecveefueefKele meome nQ:(i) (ii)

eer Sce.[er.ceuee eer jepeerJe kegceej ye#eer

DeOe#e SJeb heyebOe efveosMeke keee&keejer efveosMeke keee&keejer efveosMeke efveosMeke efveosMeke

(iii) eer Sve.Sme.eerveeLe (iv) [e@ (eerceleer.) cemej&le Meeefno (v)

(iii) Shri N. S. Srinath (iv) Dr. (Smt.) Masarrat Shahid (v) Shri Maulin Arvind Vaishnav

eer ceewefueve DejeEJeo Jew<CeJe

meefceefle kes keeeeX ceW ieenke mesJeeDeeW keer iegCeJeee kees yesnlej yeveeves kes efueS megPeeJe leLee veJeesvces<eer GheeeeW kes efueS huesHeece& kee me=peve kejvee leLee meYeer mebJeie& kes ieenkeeW kes efueS meblegeq kes mlej ceW megOeej kejvee Meeefceue nw efpemeceW Deve yeeleeW kes meeLe-meeLe efvecveefueefKele kee meceeJesMe nw:
i.

The functions of the Committee include creating a platform for making suggestions and innovative measures for enhancing the quality of customer services and improving the level of satisfaction for all categories of clientele at all times, which inter-alia comprises the following: i. Oversee the functioning of the Standing Committee on Procedure and Performance Audit on Public Services and also compliance with the recommendation of the Standing Committee on Customer Services. Review the status of the Awards remaining unimplemented for more than 3 months from the date of Awards and also deficiencies in providing Banking services as observed by the Banking Ombudsman. Review the status of the number of deceased claims

meeJe&peefveke mesJeeDeeW keer heefeee SJeb keee&efve<heeove uesKee hejer#ee mebyebOeer mLeeeer meefceefle kes keeeeX keer osKejsKe kejvee leLee ieenke mesJeeDeeW keer mLeeeer meefceefle keer efmeHeeefjMeeW kes Devegheeueve kees megefveeqele kejvee. DeefOeefveCe&e keer leejerKe mes leerve cenerves mes DeefOeke DeJeefOe yeerle peeves hej Yeer ueeiet ve efkeS ieS yekeeee DeefOeefveCe&eeW leLee yeQeEkeie ueeskeheeue eje yeQeEkeie mesJeeSb heoeve kejves ceW heeF& ieF& keefceeeW keer eqmLeefle keer meceer#ee kejvee. ce=le peceekelee&DeeW /uee@kej efkejeesoejeW /megjef#ele DeefYej#ee ceW jKeer ieF& JemlegDeeW kes peceekelee&DeeW mes mebyebefOele efveheeve nsleg 15 efoveeW keer DeJeefOe mes

ii.

ii.

iii.

iii.

100

Jeeef<e&ke efjhees& Annual Report

DeefOeke kes yekeeee oeJeeW keer mebKee keer eqmLeefle mebyebOeer meceer#ee kejvee. efJeeere Je<e& 2011-12 kes oewjeve meefceefle keer efvecveefueefKele leejerKeeW kees eej yew"keW ngF:26.05.2011 27.08.2011

2011-12

remaining pending / outstanding for settlement beyond 15 days pertaining to deceased depositors / locker hirers / depositor of safe custody articles. During the Financial Year 2011-12, the Committee met -4- times on the following dates:05.12.2011 09.02.2012

efveosMekeeW keer GheeqmLeefle kee efJeJejCe Fme hekeej nw: efveosMeke kee veece
Name of the Director

The details of attendance of the Directors are as under: Period

DeJeefOe

Meetings held during their tenure

Gvekes keee&keeue kes oewjeve Deeeesefpele yew"keW

4 4 4 4 4

yew"keW efpeveceW Yeeie efueee

Meetings attended 4 4 4 2 4

eer Sce.[er.ceuee eer jepeerJe kegceej ye#eer eer Sve.Sme.eerveeLe [e@. (eerceleer.) cemej&le Meeefno eer ceewefueve DejeEJeo Jew<CeJe

Shri M. D. Mallya Shri Rajiv Kumar Bakshi Shri N. S. Srinath Dr. (Smt.) Masarrat Shahid Shri Maulin Arvind Vaishnav

01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012 01.04.2011 to 31.03.2012

(Ke) ieenke mesJee mebyebOeer mLeeeer meefceefle Yeejleere efj]peJe& yeQke kes efoMee-efveoxMeeW kes Devegmeej, yeQke kes efveosMekeeW keer ieef"le Ghemeefceefle kes Deefleefje yeQke ves ieenke mesJeeDeeW hej heefeeeDeeW leLee keee&efve<heeove uesKeehejer#ee hej Ske mLeeeer meefceefle kee Yeer ie"ve efkeee nw efpemeceW yeQke kes oesveeW keee&keejer efveosMeke, 4 ceneheyebOeke leLee 3 Deve heefleeqle meeJe&peefveke Jeefe meome kes he ceW Meeefceue nQ. Fme meefceefle kee ie"ve efJeMes<e he mes pevemeeceeve kees GheueyOe yeQeEkeie megefJeOeeDeeW hej Oeeve keWefle kejves leLee (i) mesJee kes ceewpetoe mlej kes yeWeceeke&, (ii) DeeJeefOeke heieefle keer meceer#ee, (iii) meceeyelee SJeb iegCeJeee kees ye{eves, (iv) heeweesefiekeer GVeeve kes cesve]pej heefeee kees egefemebiele yeveeves, leLee (v) heefjJee|lele heefjeqmLeefleeeW kes Deveghe mecegefele heeslmeenve nsleg megPeeJe osves keer DeeJeMekelee hej Oeeve osves nsleg efkeee ieee nw.

(b) Standing Committee on Customer Service Besides, the Sub-Committee of the Board as aforesaid, the Bank has also set up a Standing Committee on Procedures and Performance Audit on Customer Services having three other eminent public personalities as members alongwith both the Executive Directors and four General Managers of the Bank, as per the guidelines of Reserve Bank of India. This Committee has been set up to focus on the banking services available to the public at large and focusing on the need to (i) benchmark the current level of service, (ii) review the progress periodically, (iii) enhance the timelines and quality, (iv) rationalize the processes taking into account technological developments, and (v) suggest appropriate initiatives to facilitate change on an ongoing basis. 4.8 Remuneration Committee Government of India announced Performance Linked Incentives for Whole Time Directors of Public Sector Banks vide Notification No.F No.20/1/2005-BO.I dated 9th March, 2007. The incentive is based on certain qualitative as well as quantitative parameters fixed for Performance Evaluation Matrix on the basis of the statement of intent on goals and benchmarks based on various compliance reports during the previous financial year. In compliance of the said directives, a Remuneration Committee of the Board was constituted for evaluation of the performance and incentive amount to be awarded/ paid during the year. The composition of the Committee as on 31 st March 2012 is as under (i) Shri Alok Nigam (ii) Shri Sudarshan Sen (iii) Shri Ajay Mathur (iv) Shri Surendra S. Bhandari

4.8 heeefjeefceke meefceefle

Yeejle mejkeej ves Deheveer DeefOemetevee meb.SHe veb..20/1/2005-yeerDees.DeeF& efoveebke 9 ceee&, 2007 kes eje meeJe&peefveke #es$e kes yeQkeeW kes hetCe&keeefueke efveosMekeeW kes efueS keee&efve<heeove menye heeslmeenve keer Iees<eCee keer. en heeslmeenve efJeiele efJeeere Je<e& kes oewjeve efJeefYeVe Devegheeuevee efjheeseX hej DeeOeeefjle ue#eeW SJeb yeWeceeke& kes Deveghe keee&efve<heeove cetueebkeve, efpemeceW iegCeJeee Deewj cee$ee oesveeW kee meceeJesMe nw, hej DeeOeeefjle nw. Ge efoMeeefveoxMeeW kes Devegheeueve ceW Je<e& kes oewjeve keee&efve<heeove kes cetueebkeve leLee ose/ DeJee[& keer peeves Jeeueer heeslmeenve jeefMe nsleg efveosMeke ceb[ue keer heeefjeefceke meefceefle kee ie"ve efkeee ieee. meefceefle keer 31 ceee&, 2012 kees mebjevee Fme hekeej nw(i) eer Deeueeske efveiece (ii) eer megoMe&ve mesve (iii) eer Depee ceeLegj (iv) eer megjW Sme. Yeb[ejer

101

Jeeef<e&ke efjhees& Annual Report

2011-12

efJeeere Je<e& 2011-12 kes oewjeve meefceefle keer 28 Dehewue, 2011 kees Ske yew"ke ngF& efpemeceW meYeer meome GheeqmLele Les. Thej GequueefKele DeefOemetevee keer MeleeX kes Deveghe meefceefle ves veeres efoS ieS efJeJejCe kes Devegmeej efvecveefueefKele hetCe& keeefueke efveosMekeeW kees heeslmeenve jeefMe kes Yegieleeve kejves kee efveCe&e efueee.
Sr. No

During the Financial Year 2011-12, the Committee met once on 28th April, 2011 wherein all members were present. In terms of the aforesaid notification, the Committee decided to pay incentives to the following Whole-time Directors as per details given below:

e. meb

veece / Name

heo / Designation

Performance Linked Incentives for the Financial Year 2010-11 (`) 1 2 3

efJeeere Je<e& 20010-11 kes efueS keee&efve<heeove mebyebOe, eeslmeenve (`)

eer Sce.[er.ceuee

Shri M. D. Mallya

DeOe#e SJeb eyebOe efveosMeke keee&keejer efveosMeke keee&keejer efveosMeke

Executive Director

800000 650000 650000

Chairman and Managing Director

eer jepeerJe kegceej ye#eer eer Sve.Sme.eerveeLe

Shri Rajiv Kumar Bakshi Shri N. S. Srinath

Executive Director 4.9 Nomination Committee Reserve Bank of India has laid down "Fit and Proper" criteria to be fulfilled by persons to be elected as directors on the Boards of the Nationalized Banks under the provisions of Section 9(3)(i) of Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970/80. In terms of the guidelines issued by Reserve Bank of India, a Nomination Committee is required to be constituted consisting of a minimum of three directors (all independent/ non executive directors) from amongst the Board of Directors. In compliance of the said directives, a Nomination Committee has been constituted. The composition of the Committee as on 31st March, 2012 is as under: (i) (ii) Shri Alok Nigam (term ended on 18.03.12 & renominated w.e.f.13.04.12) Shri Ajay Mathur

4.9 veeceebkeve meefceefle

Yeejleere efj]peJe& yeQke ves yeQkekeejer kebheveer (GheeceeW kee Depe&ve Deewj DeblejCe) DeefOeefveece, 1970/80 keer Oeeje 9(3)(DeeF&) kes heeJeOeeveeW kes Debleie&le je^ereke=le yeQkeeW kes efveosMeke ceb[ue ceW efveosMeke kes he ceW eeve nsleg eLeesefele 'efHe SC[ hee@hej' ceeveob[ efveOee&efjle efkeS nQ. Yeejleere efj]peJe& yeQke eje peejer efoMee-efveoxMeeW kes Deveghe veeceebkeve meefceefle ieef"le kejvee Dehesef#ele nw efpemeceW efveosMeke ceb[ue ceW mes kece mes kece leerve efveosMeke (meYeer mJeleb$e/ iewj keee&heeueke efveosMeke) Meeefceue neW. Ge efoMee-efveoxMeeW keer Devegheeuevee ceW Ske 'veeceebkeve meefceefle' kee ie"ve efkeee ieee nw. 31 ceee& 2012 keer eqmLeefle kes Deveghe meefceefle keer mebjevee Fme hekeej nw: (i) eer Deeueeske efveiece (keee&keeue 18.03.12 kees meceehle ngDee leLee 13.04.12 mes hegve: veeefcele ngS)

(ii) eer Depee ceeLegj (iii) eer mele osJe ef$ehee"er (iv) [e@.(eerceleer) cemej&le Meeefno ( keee&keeue 18.03.12 kees meceehle ngDee leLee 13.04.12 mes hegve: veeefcele ngF&) efJeeere Je<e& 2011-12 kes oewjeve meefceefle keer efo.27 Dehewue, 2011 leLee 12 efomebyej, 2011 kees oes yew"keW ngF&. meefceefle ves 27 Dehewue, 2011 kees Deeeesefpele yew"ke ceW lelkeeueerve MesejOeejke efveosMekeeW kes mecegefele DeLee&le "efHe SC[ hee@hej" msme keer mebJeer#ee keer. efo.12.12.2011 kees yew"ke kee Deeeespeve MesejOeejke efveosMekeeW kes egveeJe kes efueS DeYee|LeeeW kes Yeejleere efj]peJe& yeQke kes efveoxMeeW kes Deveghe mecegefele DeLee&le efHe SC[ hee@hej msme keer mebJeer#ee kejves kes GsMe mes efkeee ieee Lee. meefceefle ves Gve meYeer kees "efHe SC[ hee@hej" heeee.

(iii) Shri Satya Dev Tripathi (iv) Dr.(Smt.) Masarrat Shahid (term ended on 18.03.12 & re-nominated w.e.f.13.04.12) During the Financial Year 2011-12, the Committee met twice on 27th April, 2011 and 12th December, 2011. The Committee at its meeting held on 27th April 2011 ascertained the "Fit & Proper" status of the then Shareholder Directors. The meeting held on 12.12.2011 was convened to ascertain "Fit and Proper" status of the candidates for election of Shareholder Directors as per RBI guidelines. The Committee found all of them "Fit and Proper". 4.10 Committee of Directors A Committee of Directors consisting of Chairman and Managing Director and the nominee Directors of Government of India and Reserve Bank of India has been formed for dealing with the promotions at senior level. This Committee also deals with review of vigilance disciplinary cases and departmental enquiries.

4.10 efveosMekeeW keer meefceefle

DeOe#e SJeb heyebOe efveosMeke SJeb Yeejle mejkeej leLee Yeejleere efj]peJe& yeQke kes veeefcele efveosMekeeW keer Ske meefceefle kee ie"ve Jeefj mlej kes heoesVeefle mebyebOeer keeeeX kes GsMe mes efkeee ieee nw. en meefceefle meleke&lee mebyebOeer DevegMeemeefveke ceeceueeW Deewj efJeYeeieere peebeeW keer meceer#ee kee keee& Yeer kejleer nw.

102

Jeeef<e&ke efjhees& Annual Report

31 ceee&, 2012 leke meefceefle keer mebjevee Fme hekeej nw:
(i) (ii) (iii)

2011-12

eer Sce.[er.ceuee eer Deeueeske efveiece eer megoMe&ve mesve

The composition of the Committee as on 31st March, 2012 is as under: (i) Shri M. D. Mallya (ii) Shri Alok Nigam (iii) Shri Sudarshan Sen The Committee met - 6 - times during the Financial Year 2011-12 on the following dates: 27.08.2011 12.11.2011 24.01.2012

efJeeere Je<e& 2011-12 kes oewjeve meefceefle keer efvecveefueefKele efJeJejCe Devegmeej - 6 yew"keW ngF :
06.05.2011 07.05.2011 25.07.2011

efveosMekeeW keer GheeqmLeefle mebyebOeer efJeJejCe Fme hekeej nw: meome kee veece
Name

The details of attendance of directors are as under:

Gvekes keee&keeue kes oewjeve Deeeesefpele yew"keeW keer mebKee

Meetings held during their tenure 6 6 4 2 4.11 Committee on High Value Frauds

Meetings Attended 6 4 4 2

yew"keeW keer mebKee efpeveceW Yeeie efueee

eer Sce.[er.ceuee eer Deeueeske efveiece eer megoMe&ve mesve eer Deej. ieebOeer

Shri M. D. Mallya Shri Alok Nigam Shri Sudarshan Sen Shri R. Gandhi

4.11 ye[er jeefMe keer OeesKeeOe[er kes yeejs ceW meefceefle

Yeejleere efj]peJe& yeQke kes heefjhe$eebke DeejyeerDeeF&/2004.15/[eryeerSme. SHepeerJeer(SHe)veb.1004/23.04.01S/2003-04 efoveebke 14 peveJejer, 2004 kes efveoxMeevegmeej nceejs yeQke ceW .1/- kejes[ Deewj Gmemes DeefOeke keer jeefMe kes OeesKeeOe[er mebyebOeer ceeceueeW keer cee@veereEjie kes efueS efveosMeke ceb[ue keer efJeMes<e meefceefle kee ie"ve efkeee ieee ieee nw. meefceefle kes cegKe keeeeX ceW Deve yeeleeW kes meeLe-meeLe 1.00 kejes[ . Deewj Gmemes Thej keer jeefMe keer OeesKeeOe[er keer efveiejeveer leLee meceer#ee Meeefceue nw leeefke: (ke) OeesKeeOe[er kes DeehejeefOeke ke=le ceW heCeeueeriele KeeefceeeW kee helee ueieeves Deewj Gve hej efveeb$eCe kejves kes efueS Gheee efkeS pee mekeW (Ke) OeesKeeOe[er kes helee ueieeves ceW efJeuebye kes keejCeeW keer heneeve leLee yeQke leLee Yeejleere efj]peJe& yeQke kes Ge heyebOekeeW kees Gmekeer efjheese\ie, (ie) meeryeerDeeF&/ hegefueme peebe- he[leeue keer heieefle leLee Jemetueer keer eqmLeefle, (Ie) en megefveeqele kejvee efke OeesKeeOe[er kes meYeer ceeceueeW ceW meYeer mlejeW hej meHe GejoeefelJe kee hejer#eCe nes Deewj meHe hej keej&JeeF&, eefo Dehesef#ele nes, DeefJeuebye nes (e) OeesKeeOe[er keer hegvejeJe=efe kes efveJeejCe kes efueS keer ieF& megOeejelceke keej&JeeF& keer heYeeJeeslheeokelee keer meceer#ee eLee Deebleefjke efveeb$eCe kees meMee kejvee Deewj () OeesKeeOe[er kes efKeueeHe efveJeejke GheeeeW kees meMee kejves kes efueS eLeeJeMeke Deve Gheee kejvee. efveosMeke ceb[ue kes 5 meomeeW keer ieef"le efJeMes<e meefceefle ceW: (ke) DeOe#e SJeb heyebOe efveosMeke (Ke) Smeeryeer kes oes meome (ie) Yeejleere efj]peJe& yeQke kes veeefceefle kes DeueeJee efveosMeke ceb[ue kes 2 Deve meomeeW kee meceeJesMe nw. 31 ceee&, 2012 kees meefceefle keer mebjevee efvecveevegmeej nw. (i) eer Sce.[er.ceuee (ii) eer Deeueeske efveiece (iii) eer ceewefueve DejeEJeo Jew<CeJe (iv) eer megjW eEmen Yeb[ejer (v) eer jepeerye mesKej meent

As per RBI circular no.RBI/2004.15/.DBS.FGV(F) No.1004/23.04.01A/2003-04 dated 14th January, 2004 a Special Committee of the Board for monitoring high value frauds of Rs.1.00 crore and above has been formed in our Bank. The major functions of the Committee, inter-alia, include monitoring and review of all the frauds of Rs.1.00 crore and above so as to: (a) identify the systemic lacunae if any that facilitated perpetration of the fraud and put in place measures to plug the same (b) identify the reasons for delay in detection, if any, reporting to top management of the Bank and RBI (c) monitor progress of CBI/Police investigation and recovery position (d) ensure that staff accountability is examined at all levels in all the cases of frauds and staff side action, if required, is completed quickly without loss of time (e) review the efficacy of the remedial action taken to prevent recurrence of frauds, such as strengthening of internal controls and (f) put in place other measures as may be considered relevant to strengthen preventive measures against frauds. The Committee consists of -5- members of the Board of Directors: (a) Chairman and Managing Director (b) Two members from ACB and (c) Two other members from the Board excluding RBI Nominee. The composition of the Committee as on 31st March, 2012 is as under: (i) (ii) (iii) (iv) (v) Shri M. D. Mallya Shri Alok Nigam Shri Maulin Arvind Vaishnav Shri Surendra Singh Bhandari Shri Rajib Sekhar Sahoo

103

Jeeef<e&ke efjhees& Annual Report

2011-12

efJeeere Je<e& 2011-12 kes oewjeve meefceefle keer 3 yew"keW Deeeesefpele keer ieF&. efJeJejCe Fme hekeej nw:
20.07.2011 22.12.2011

The Committee met -3- times during the Financial Year 2011-2012 as per the details below : 27.02.2012 The details of attendance of directors are as under:

efveosMekeeW keer GHeeqmLeefle mebyebOeer efJeJejCe efvecveevegmeej nw : veece

Name

Gvekes keee&keeue kes oewjeve Deeeesefpele yew"keeW keer mebKee

Meetings held during their tenure 3 3 3 1 1 2 2

Meetings Attended 3 1 3 1 1 1 1

yew"keeW keer mebKee efpeveceW Yeeie efueee

eer Sce.[er.ceuee eer Deeueeske efveiece eer ceewefueve S. Jew<CeJe eer megjW Sme.Yeb[ejer eer jepeerye Sme.meent [e@ Oecex Yeb[ejer [e@. oerheke yeer. Heeke

Shri M. D. Mallya Shri Alok Nigam Shri Maulin Arvind Vaishnav Shri Surendra S. Bhandari Shri Rajib S. Sahoo Dr. Dharmendra Bhandari Dr. Deepak B. Phatak

4.12 yeQke keer metevee heeweesefiekeer veerefle

Yeejleere efj]peJe& yeQke keer metevee megj#ee /Fueske^e@efveke yeQeEkeie, skeveeuee@peer peesefKece heyebOeve leLee meeFyej Hee@[ hej Jee\keie ieghe keer efmeHeeefjMeeW kes Deveghe yeQke ves 27 HejJejer, 2012 kees Deeeesefpele yew"ke ceW metevee heeweesefiekeer veerefle meefceefle kee ie"ve efkeee efpemeces efvecveefueefKele meome Meeefceue nQ,
i. ii. iii. iv. v. vi.

4.12 it Strategy Committee of the Bank In accordance with the recommendations of Reserve Bank of India Working Group on Information Security, Electronic Banking, Technology Risk Management & Cyber Frauds, the Bank at its Board meeting held on 27th February, 2012, constituted an IT Strategy Committee, comprising the following members: Chairman of the Committee ii. Shri Ajay Mathur Director iii. Shri R. K. Bakshi Executive Director iv. Shri N. S. Srinath Executive Director v. Dr. Deepak B. Phatak External IT Expert vi. Shri R. Koteeswaran General Manager (IT & Projects) Convenor of the meeting. The quorum of the Committee is -3- members comprising two members from Board of Directors (one of which should be Executive Director) and external IT expert. The Committee shall oversee the functions of IT Steering committee of the Bank, besides working in partnership with other Board Committee and Senior Management to provide input, review and amend the aligned corporate and IT strategies. 4.13 Steering Committee of the Board on hR As per the recommendations of the Khandelwal Committee, Ministry of Finance, Government of India, vide its communication dated 21st October, 2011, conveyed that a Steering Committee of the Board on HR issues to be constituted with Government Director and two outstanding HR professionals, apart from Chairman and Managing Director and Executive Directors. Accordingly, the Bank at its Board meeting held on 27th February, 2012, has constituted a Steering Committee of the Board on HR to deal with the matters related to Human Resources. The Committee comprises the following members: i. Shri Rajib S. Sahoo

eer jepeerye Sme.meent eer Depee ceeLegj eer Deej.kes.ye#eer eer Sve.Sme.eerveeLe -

meefceefle kes DeOe#e efveosMeke keee&keejer efveosMeke keee&keejer efveosMeke yeee met. heew. efJeMes<e%e ceneheyebOeke (metheew SJeb heefjeespevee) yew"ke kes mebeespeke

[e@ oerheke yeer.Heeke eer Deej.keeserejve -

Fme meefceefle kes mebKeelceke mJehe (keesjce) ceW 3 meome, efpeveceW 2 meome efveosMeke ceb[ue (FveceW mes Ske keee&keejer efveosMeke neWies) mes leLee Ske yeee metheew Skemehe& Meeefceue neWies. en meefceefle Deve yees[& meefceefle leLee Jeefj heyebOeve kes meeLe keee& kejles ngS yeQke keer metevee heeweesefiekeer mebeeueve meefceefle kes keeeeX keer mebJeer#ee kejsieer leeefke keeheexjs leLee metevee heeweesefiekeer veerefleeeW ceW hejmhej leeuecesue leLee leovegmeej mebJeer#ee SJeb megOeej efkeee pee mekes.

4.13 ceeveJe mebmeeOeve hej yees[& keer mebeeueve meefceefle

Keb[sueJeeue meefceefle, efJee ceb$eeuee, Yeejle mejkeej keer efmeHeeefjMeeW kes Deveghe 21 Deetyej, 2011 kees mebhesef<ele mebosMe ceW peevekeejer oer ieF& efke ceeveJe mebmeeOeve ceeceueeW hej yees[& keer Ske mebeeueve meefceefle kee ie"ve efkeee peeS efpemeceW DeOe#e SJeb heyebOe efveosMeke leLee keee&keejer efveosMekeeW kes DeueeJee mejkeej keer Deesj mes efveosMeke leLee oes heyeg ceeveJe mebmeeOeve mes peg[s hesMesJej Jeefe Meeefceue neWies. leovegmeej yeQke ves efo.27 HejJejer, 2012 kees Deeeesefpele Deheveer yees[& ceereEie ceW ceeveJe mebmeeOeve hej Ske mebeeueve meefceefle kee ie"ve efkeee nw pees efke ceeveJe mebmeeOeve mes peg[s cemeueeW kee meceeOeeve kejsieer. Fme meefceefle ceW efvecveefueefKele meome Meeefceue nw:-

104

Jeeef<e&ke efjhees& Annual Report

1. Shri M. D. Mallya 2. Shri R. K. Bakshi 3. Shri N. S. Srinath 4. Shri Alok Nigam 5. Dr. Deepak B. Phatak 6. Dr. Asha Bhandarkar 5. Remuneration of Directors

2011-12

1. 2. 3. 4. 5. 6.

eer Sce.[er.ceuee eer Deej.kes.ye#eer eer Sve.Sme.eerveeLe eer Deeueeske efveiece [e@ oerheke Heeke [e@ DeeMee Yeb[ejkej

DeOe#e SJeb heyebOe efveosMeke keee&keejer efveosMeke keee&keejer efveosMeke mejkeej eje veeefcele efveosMeke heesHesmej, DeeF&DeeF&er, cegbyeF& heesHesmej, Sce[erDeeF&, ieg[ieebJe

Chairman & Managing Director Executive Director Executive Director Government Nominee Director Professor, IIT, Mumbai Professor, MDI, Gurgaon.

5.

efveosMekeeW kee heeefjeefceke

iewj keee&keejer efveosMekeeW keer ee$ee leLee "njves hej nesves Jeeues Jee meefnle heeefjeefceke kee Yegieleeve je^ereke=le yeQke (heyebOeve SJeb efJeefJeOe heeJeOeeve) eespevee, 1970(eLee mebMeesefOele) keer Oeeje 17 ceW GequueefKele MeleeX kes Deveghe mecee-mecee hej keW mejkeej eje Yeejleere efj]peJe& yeQke kes hejeceMe& mes eLeeefveOee&efjle ceevekeeW kes Deveghe efkeee pee jne nw. DeOe#e SJeb heyebOe efveosMeke leLee keee&keejer efveosMeke kees heeefjeefceke kee Yegieleeve Jesleve kes he ceW Yeejle mejkeej eje efveOee&efjle efveeceeW kes Deveghe efkeee peelee nw. DeOe#e SJeb heyebOe efveosMeke leLee keee&keejer efveosMekeeW kees Yegieleeve efkeS ieS heeefjeefceke leLee keee&efve<heeove menye heeslmeenve kee yeewje efvecveevegmeej nw?: ke. efJeeere Je<e& 2011-12 kes oewjeve Jesleve kee Yegieleeve:

The remuneration including travelling and halting expenses to Non-Executive Directors which are being paid as stipulated by the Central Government in consultation with Reserve Bank of India from time to time in terms of Clause 17 of the Nationalized Banks (Management and Miscellaneous Provisions) Scheme, 1970 (as amended). The Chairman and Managing Director and Executive Directors (Three whole time directors) are being paid remuneration by way of salary as per rules framed by the Government of India. The details of remuneration and Performance Linked Incentives paid to Chairman and Managing Director and Executive Director/s is detailed below: A. Salary paid during the Financial Year 201112: Amount (`)

Sr. No 1

e. meb.

veece / Name eer Sce.[er.ceuee

heoveece / Designation DeOe#e SJeb eyebOe efveosMeke keee&keejer efveosMeke keee&keejer efveosMeke
B.

Shri M. D. Mallya 2

Chairman and Managing Director

17,37,459.00

eer jepeerJe kegceej ye#eer eer Sve. Sme. eerveeLe

Shri Rajiv Kumar Bakshi 3

Executive Director

15,47,317.00

Shri N. S. Srinath

Executive Director

14,72,495.00

Ke. Je<e& 2011-12 kes efueS oewjeve keee&efve<heeove menye heeslmeenve kee Yegieleeve: e. meb.
1

Performance Linked Incentives paid during 2011-12: Amount (`)

Sr. No

veece / Name eer Sce.[er.ceuee

heoveece / Designation DeOe#e SJeb eyebOe efveosMeke keee&keejer efveosMeke keee&keejer efveosMeke

Shri M. D. Mallya 2

Chairman and Managing Director

8,00,000.00

eer jepeerJe kegceej ye#eer eer Sve. Sme. eerveeLe

Shri Rajiv Kumar Bakshi 3

Executive Director

6,50,000.00

Shri N. S. Srinath

Executive Director

6,50,000.00

105

Jeeef<e&ke efjhees& Annual Report

2011-12

Sr. No. 1 2 3 4 5 6 7 8 9 10

Je<e& 2011-12 kes oewjeve iewj-keee&keejer efveosMekeeW kees efoee ieee yew"keThe Sitting Fee paid to the Non-Executive Directors during the menYeeefielee Meguke efJeJejCe efvecveefueefKele Devegmeej nw (hetCe&keeefueke efveosMekeeWYear 2011-12 is as under: (No sitting fee is payable to whole leLee Yeejle mejkeej leLee Yeejleere efj]peJe& yeQke eje veeefcele efveosMeke keestime directors and director representing Government of India & RBI): efkemeer hekeej kee yew"ke menYeeefielee Meguke ose veneR nw) Name of the Director e. meb. efveosMeke kee veece Yegieleeve keer ieF& jeefMe (.) eer efJeefveue kegceej mekemesvee eer Jeer.yeer.eJneCe eer Depee ceeLegj [e@ (eerceleer) cemej&le Meeefno eer mele osJe ef$ehee"er eer ceewefueve DejeEJeo Jew<CeJe eer megjW eEmen Yeb[ejer eer jepeerye mesKej meent [e@ Oecexv Yeb[ejer [e@ oerheke yeer.Heeke
Shri Vinil Kumar Saxena Shri V. B. Chavan Shri Ajay Mathur Dr. (Smt.) Masarrat Shahid Shri Satya Dev Tripathi Shri Maulin Arvind Vaishnav Shri Surendra Singh Bhandari Shri Rajib Sekhar Sahoo Dr. Dharmendra Bhandari Dr. Deepak B. Phatak General Body Meetings The details of General Body Meetings held during the last three years are given below: Amount Paid in ` 1,65,000.00 1,70,000.00 2,87,500.00 1,72,500.00 1,77,500.00 2.50,000.00 60,000.00 65,000.00 62,500.00 97,500.00

6.

6. meeceeve meYee keer yew"keW meeceeve meYee keer iele leerve Je<eeX kes oewjeve Deeeesefpele yew"keeW kee efJeJejCe efvecveevegmeej nw :

yeQ"ke kee mJehe Nature of Meeting 13JeeR Jeee|<eke meeceeve yew"ke 13th Annual General Meeting

efoveebke SJeb mecee Date & Time

mLeeve Venue

eeespeve Purpose

2 pegueeF&, 2009 heele: 10.30 yepes

hees meer.meer.cesnlee. Dee@[eresefjece, pevejue SpetkesMeve meWj, cenejepee meeepeerjeJe 2nd July, 2009 At etefveJee|meer Dee@]He ye[ewoe , Je[esoje 10.30 a.m. 390 002

Prof. C.C. Mehta Auditorium, To discuss, approve and adopt the Balance Sheet General Education Centre, of the Bank as at 31st March, 2009, Profit and Loss Maharaja Sayajirao University Account for the year ended 31st March, 2009, the of Baroda Vadodara 390 002 report of the Board of Directors on the working and activities of the Bank for the period covered by the Accounts and the Auditors Report on the Balance Sheet and Accounts and to declare Dividend for the year 2008 09.

yeQke kes 31 ceee&, 2009 kees meceehle DeJeefOe kes leguevehe$e, 31 ceee&, 2009 kees meceehle Je<e& kes ueeYe SJeb neefve Keeles, yeQke keeeex SJeb ieefleefJeefOeeeW hej efveosMeke ceb[ue keer efjhees& leLee leguevehe$e SJeb uesKeeW hej uesKee hejer#ekeeW keer efjhees& hej eee&, Fmekee Devegceesove SJeb mJeerkeej kejvee leLee Je<e& 2008-09 kes efueS ueeYeebMe Ieesef<ele kejvee.

14JeeR Jeee|<eke meeceeve 5 pegueeF&, 2010 yew"ke heele: 10.30 yepes

14th Annual General Meeting

5th July, 2010 At 10.30 a.m.

hees meer.meer.cesnlee. Dee@[eresefjece, pevejue SpetkesMeve meWj, cenejepee meeepeerjeJe etefveJee|meer Dee@]He ye[ewoe , Je[esoje 390 002
Prof. C.C. Mehta Auditorium, General Education Centre, Maharaja Sayajirao University of Baroda Vadodara 390 002

yeQke kes 31 ceee&, 2010 kees meceehle DeJeefOe kes leguevehe$e, 31 ceee&, 2009 kees meceehle Je<e& kes ueeYe SJeb neefve Keeles, yeQke keeeex SJeb ieefleefJeefOeeeW hej efveosMeke ceb[ue keer efjhees& leLee leguevehe$e SJeb uesKeeW hej uesKee hejer#ekeeW keer efjhees& hej eee&, Fmekee Devegceesove SJeb mJeerkeej kejvee leLee Je<e& 2009-10 kes efueS ueeYeebMe Ieesef<ele kejvee.
To discuss, approve and adopt the Balance Sheet of the Bank as at 31st March, 2010, Profit and Loss Account for the year ended 31st March, 2010, the report of the Board of Directors on the working and activities of the Bank for the period covered by the Accounts and the Auditors Report on the Balance Sheet and Accounts and to declare Dividend for the year 2009 10.

DemeeOeejCe meeceeve 29 ceee&, 2011 yew"ke heele: 10.30 yepes

Extra Ordinary General Meeting

29th March, 2011 at 10.30 a.m.

hees meer.meer.cesnlee. Dee@[eresefjece, pevejue SpetkesMeve meWj, cenejepee meeepeerjeJe etefveJee|meer Dee@]He ye[ewoe , Je[esoje 390 002
Prof. C.C. Mehta Auditorium, General Education Centre, Maharaja Sayajirao University of Baroda Vadodara 390 002

mesyeer (hetbpeer efveie&ce SJeb hekeerkejCe DeeJeMekelee) efJeefveeceve, 2009 kes Devegmeej DeefOeceeveer DeeOeej hej Yeejle mejkeej kees 2,72,79,579 FeqkeJeer Mesej peejer kejves Deewj Deeyebefle kejves kes efueS Mesej OeejkeeW kee Devegceesove uesvee.

To seek approval of the shareholders for issuing and alloting 2,72,79,579 equity shares to Government of India on preferential basis in terms of SEBI (Issue of Capital & Disclosure Requirements) Regulations, 2009.

106

Jeeef<e&ke efjhees& Annual Report

2011-12

yeQ"ke kee mJehe efoveebke SJeb mecee Nature of Meeting Date & Time

mLeeve Venue

eeespeve Purpose

15 Jeer Jeee|<eke meeceeve 04 pegueeF&, 2011 heele: mej meeepeerjeJe veiejie=n, Je[esoje ceneveiej yew"ke 10.30 yepes mesJee meove, yeQke Dee@]He ye[ewoe Meleeyoer Je<e& (2007-2008) er.heer-1, SHe.heer. 549/1, 15th Annual 04th July, 2011 peerFyeer kee@ueesveer kes heeme, Deesu[ heeoje jes[, & General Meeting at 10.30 a.m Dekeese, Je[esoje 390 020

Sir Sayajirao Nagargriha, Vadodara Mahanagar Seva Sadan, Bank of Baroda Centenary Year (2007-2008) T.P.-1, F.P. 549/1, Near GEB Colony, Old Padra Road, Akota, Vadodara 390 020

yeQke kes 31 ceee&, 2011 kees meceehle DeJeefOe kes leguevehe$e, 31 ceee&, 2011 kees meceehle Je<e& kes ueeYe SJeb neefve Keeles, yeQke keeeex SJeb ieefleefJeefOeeeW hej efveosMeke ceb[ue keer efjhees& leLee leguevehe$e SJeb uesKeeW hej uesKee hejer#ekeeW keer efjhees& hej eee&, Fmekee Devegceesove SJeb mJeerkeej kejvee leLee Je<e& 2010-11 kes efueS ueeYeebMe Ieesef<ele kejvee.
To discuss, approve and adopt the Balance Sheet of the Bank as at 31st March 2011, Profit and Loss Account for the year ended 31st March 2011 the report of the Board of Directors on the working and activities of the Bank for the period covered by the accounts and the Auditors Report on the Balance Sheet and Accounts and to declare dividend for the year 2010-11.

DemeeOeejCe meeceeve yew"ke

Extra Ordinary General Meeting

23 ef o meb y ej, 2011 mej meeepeerjeJe veiejie=n, Je[esoje ceneveiej heele: 10.00 yepes mesJee meove, yeQke Dee@]He ye[ewoe Meleeyoer Je<e& 23rd December, (2007-2008) er.heer-1, SHe.heer. 549/1, & 2011 at 10.00 a.m peerFyeer kee@ueesveer kes heeme, Deesu[ heeoje jes[, Dekeese, Je[esoje 390 020
Sir Sayaji Rao Nagargriha, Vadodra Mahanagar Seva Sadan, Bank of Baroda Centenary Year (2007-2008) T.P.-1, F.P. 549/1, Near GEB Colony, Old Padra Road, Vadodara390020

mesyeer (hetbpeer efveie&ce SJeb hekeerkejCe DeeJeMekelee) efJeefveeceve, 2009 kes Devegmeej DeefOeceeveer DeeOeej hej Yeejle mejkeej kees 775 kejes[ . kes FeqkeJeer Mesej/Jeejb peejer kejves Deewj Deeyebefle kejves kes efueS MesejOeejkeeW kee Devegceesove uesvee leLee yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9 (3) (DeeF&) SJeb yeQke Dee@]He ye[ewoe meeceeve (Mesej SJeb yew"ke) efJeefveeceve, 1998 keer Devegheeuevee ceW keW mejkeej mes efYeVe MesejOeejkeeW ceW mes leerve MesejOeejke efveosMekeeW kee efveJee&eve kejvee

To seek approval of the shareholders for issuing and to allot equity shares/warrants, aggregating to Rs.775 crores to Government of India on preferential basis in terms of SEBI (Issue of Capital & Disclosure Requirements) Regulations, 2009 and to elect THREE Shareholder Directors of the Bank amongst shareholders, other than the Central Government, in terms of Section 9 (3) (i) of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 and Bank of Baroda General (Shares and Meetings) Regulations, 1998.

DemeeOeejCe meeceeve yew"ke

Extra Ordinary General Meeting

27ceee&, 2012 heele: 10.00 yepes

27th March, 2012 at 10.00 a.m

mej meeepeerjeJe veiejie=n, Je[esoje ceneveiej mesJee meove, yeQke Dee@]He ye[ewoe Meleeyoer Je<e& (2007-2008) er.heer-1, SHe.heer. 549/1, peerF&yeer kee@ueesveer kes heeme, Deesu[ heeoje jes[, Dekeese, Je[esoje 390 020

mesyeer hetbpeer efveie&ce SJeb hekeerkejCe DeeJeMekelee efJeefveeceve, 2009 kes Devegmeej DeefOeceeveer DeeOeej hej Yeejleere peerJeve yeercee efveiece kees leLee/ DeLeJee Yeejleere peerJeve yeercee efveiece keer efJeefYeVe eespeveeDeeW /cegegDeue Heb[eW kes efueS 1,95,77,304 FeqkeJeer Mesej peejer kejves Deewj Deeyebefle kejves kes efueS MesejOeejkeeW kee Devegceesove heehle kejvee.

Sir Sayaji Rao Nagargriha, Vadodra Mahanagar Seva Sadan, Bank of Baroda Centenary Year (2007-2008) T.P.-1, F.P. 549/1, Near GEB Colony, Old Padra Road, Vadodara390020

To seek approval of the shareholders for issuing and to allot upto 1,95,77,304 equity shares to Life Insurance Corporation of India and/or various Schemes of Life Insurance Corporation of India (LIC)/ Mutual Funds on preferential basis in terms of SEBI (Issue of Capital & Disclosure Requirements) Regulations, 2009.

7.

HekeerkejCe (ke) mebyeb heeea mebJeJenejeW kee hekeerkejCe KeeleeW hej efhheefCeeeb Meer<e& kes Debleie&le efkeee ieee nw.
(Ke) yeQke hej efheues leerve Je<eeX kes oewjeve hetbpeer yeepeej mes mecye efkemeer Yeer ceeceues ceW efkemeer Yeer efJeefveeeceke heeefOekeejer DeLee&led me@ke SkemeeWpe Deewj/DeLeJee mesyeer eje efkemeer efveece, efveoxMeeW SJeb efoMeeefveoxMeeW kee Devegheeueve ve kejves kes efueS ve lees keesF& ob[ ueieeee ieee nw Deewj ve ner efkemeer hekeej keer Yelme&vee keer ieF& nw.

7.

Disclosures a) b) The Related Party Transactions are disclosed in the Notes on Accounts. No penalties and strictures have been imposed on the Bank by the Stock Exchange and /or SEBI for non-compliance of any law, guidelines and directives, on any matters related to capital markets, during the last three years.

107

Jeeef<e&ke efjhees& Annual Report

2011-12

(ie) efveosMekeeW ves metefele efkeee nw efke 31 ceee&, 2012 kees efveosMekeeW kes yeere efkemeer hekeej kee heejmheeefjke mebyebOe veneR nw.

c)

Directors have disclosed that they have no relationship between directors inter se as on 31st March 2012.

8. DeefveJeee& Deewj iewj-DeefveJeee& DeeJeMekeleeSb

yeQke ves me@ke SkemeeWpeeW, peneb yeQke kes Mesej meteerye nQ, kes meeLe efkeS ieS meteereve kejej kes mebMeesefOele Keb[ 49 ceW eLee GheyebefOele meYeer ueeiet DeefveJeee& DeeJeMekeleeDeeW kee Devegheeueve efkeee nw. iewj-DeefveJeee& DeeJeMekeleeDeeW kes keeee&vJeeve keer ceewpetoe eqmLeefle efvecveevegmeej nw : ece meb. iewj-DeefveJeee& DeeJeMekeleeSb
1

8.

Mandatory and non-Mandatory Requirements The Bank has complied with all the applicable mandatory requirements as provided in Revised Clause 49 of the Listing Agreement entered into with the Stock Exchanges where Banks shares are listed. The extent of implementation of non-mandatory requirements is as under:

Sr. No. Non-mandatory requirements

keeee&vJeeve keer efmLeefle

Status of Implementation

DeOe#e kes keeee&uee kee jKe-jKeeJe, iewj keee&heeueke DeOe#e, kebheveer kes Kee& hej kejWies.
Non-executive Chairman to maintain Chairmans Office at companys expense.

ueeiet veneR, keeeWefke DeOe#e kee heo keee&heeueke kee heo nw.
Not Applicable, since the Chairmans position is Executive.

efveosMeke ceb[ue Ske heeefjeefceke meefceefle ieef"le kejsiee pees keee&keejer efveosMekeeW kes efueS efJeefMe heeefjeefceke hewkespe mebyebOeer kebheveer keer heeefjeefceke veerefle leweej kejsieer.
Board to set-up a Remuneration Committee to formulate companys remuneration policy on specific remuneration package for Executive Directors.

ueeiet veneR, keee&heeueke efveosMeke, Yeejle mejkeej eje efveele Jesleve heehle kejles nQ. leLeeefhe, keW mejkeej eje peejer efoMee-efveoxMeeW kes Deveghe keee&efve<heeove menye heeslmeenve hej efJeeej kejves kes efueS Ske heeefjeefceke meefceefle keee&jle nw.
Not applicable, as Executive Directors draw salary as fixed by the Government of India. However a Remuneration Committee is in operation to consider Performance Linked Incentive in terms of guidelines issued by the Central Government.

iele 6 ceen kes oewjeve cenlJehetCe& IeveeDeeW kes meejebMe meefnle efJeeere keee&-efve<heeove keer ceener Iees<eCee
Half-yearly declaration of financial performance including summary of significant events in last six months to be sent to shareholders.

30.09.2011 kees meceehle ceener kes efueS yeQke ves iele 6 ceen kes oewjeve cenlJehetCe& IeveeDeeW kes meejebMe meefnle efJeeere keee&-efve<heeove kee ceener heefjCeece heleske MesejOeejke kees Yespe efoee nw. Fmekes Deefleefje yeQke kes efJeeere heefjCeece yeQke keer JesyemeeF hej [eues peeles nQ.
The Bank has sent half-yearly financial results for the half year ended 30.09.2011 including summary of significant developments during last six months to each shareholder. Besides the financial results are posted on Banks website.

kebheveer kees DevekeJeeefueHeeF[ efJeeere efJeJejefCeeeW keer JeJemLee kees Deheveevee eeefnS.
Company may move towards regime of unqualified financial statements.

yeQke ves DevekeJeeefueHeeF[ efJeeere efJeJejefCeeeW keer Deesj Deiemej nesves kes efueS keF& keoce G"eS nw.
The Bank has initiated steps for moving towards achieving unqualified financial statements.

kebheveer efveosMeke ceb[ue kes meomeeW kees efveosMeke kes he ceW efpeccesoejer Jenve Deewj Gvekee meJeexece {bie mes efveJe&nve kejves kes efueS kebheveer kes JeeJemeeefeke cee@[ue ces heefMeef#ele kejves kes meeLe-meeLe kebheveer kes JeeJemeeefeke ceeveob[eW keer peesefKece heesHeeFue kes yeejs ceW heefMeef#ele kejW.
Company may train Board Members in the Business Model of the Company as well as risk profile of the business parameters of the company, the responsibilities as Director and the best way to discharge them.

efveosMeke ceb[ue eje DeheveeS ieS JeeJemeeefeke cee@[ue Deewj peesefKece heesHeeFue kes meeLe-meeLe Deeeej mebefnlee keer mebhetCe& peevekeejer yees[& kes heleske meome kees mebhesef<ele keer ieF& nw. yeQke S[Jeebme[d HeeFvesefMeeue uee|veie nsleg efveosMekeeW kees Yeejleere efj]peJe& yeQke, cegbyeF& keW hej heefMe#eCe nsleg veeefcele kejvee nw.
A complete overview of the Business Model and risk profile along with Code of Conduct adopted by the Board of Directors has been communicated to each member of the Board. The Bank nominates Directors for training at Centre for Advanced Financial Learning of RBI, Mumbai.

efveosMeke ceb[ue kes Deve meomeeW eje iewj-keee&heeueke efveosMekeeW kes keee&-efve<heeove kee cetueebkeve Deewj iewj-keee&heeueke efveosMekeeW kes efveosMeke heo hej yeves jnves ee DeveLee efveCe&e uesvee.

Yeejleere efj]peJe& yeQke kes efoMee-efveoxMeeW kes Deveghe Ske veeceebkeve meefceefle kee ie"ve efkeee ieee nw leLee eeefvele /veeefcele efveosMekeeW hej yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9 (3) (DeeF&) kes DeOeerve efHe SC[ hee@hej efoMee-efveoxMe ueeiet nesles nw.

108

Jeeef<e&ke efjhees& Annual Report

2011-12

Sr. No. Non-mandatory requirements The evaluation of performance of non-executive Directors by other members of the Board and to decide to continue or otherwise of the Directorship of the non-executive Directors. 7

ece meb. iewj-DeefveJeee& DeeJeMekeleeSb

keeee&vJeeve keer efmLeefle

Status of Implementation A Nomination Committee has been constituted in terms of Reserve Bank of India Guidelines and the elected directors under clause 9(3)(i) of The Banking Companies (Acquisition & Transfer of Undertakings) Act, 1970 are subject to determination of fit & proper status.

kebheveer Devewefleke JeJenej, JeemleefJeke DeLeJee mebosnemheo OeesKee-Oe[er Deeefo kes meboYe& ceW heyebOeve keer eEeleeDeeW kes yeejs ceW efjhees& kejves kes efueS hetJe& mebkesle osves Jeeueer (efyemeue yueesDej) veerefle yeveeS.
The Company to establish the Whistle Blower Policy for reporting management concerns about unethical behaviors, actual or suspected fraud, etc.

yeQke kees DeYeer Deebleefjke efyemeue yueesDej hee@efuemeer mLeeefhele kejveer nw.
Bank is yet to establish the internal Whistle Blower Policy.

9.

mebhes<eCe kes meeOeve

yeQke, ceewpetoe efJekeefmele metevee heeweesefiekeer SJeb mebeej kes meeOeveeW kes ceeOece mes Deheves meomeeW Deewj efnleOeejkeeW kees Gvekes efnleeW mes mebye peevekeeefjeeW kes yeejs ceW metefele kejves keer DeeJeMekelee mecePelee nw. yeQke kes efJeeere heefjCeeceeW kees efveosMeke ceb[ue keer yew"ke ceW Gvekes Devegceesove kes heeele yew"ke keer meceeeqhle hej lelkeeue Gve me@ke SkemeeWpeeW kees hemlegle efkeee peelee nw peneb hej yeQke keer heefleYetefleeeb meteerye nQ. es heefjCeece oes ee DeefOeke meceeeej he$eeW ceW Yeer hekeeefMele kejJeeS peeles nQ efpeveceW mes Ske Ssmee meceeeej he$e neslee nw efpemekee hemeej hetjs Yeejle ceW nes Deewj otmeje meceeeej he$e Ssmee neslee nw efpemekee hemeej iegpejele jepe ceW nes, peneb yeQke kee heOeeve keeee&uee eqmLele nw. yeQke ceener DeeOeej hej Deheves MesejOeejkeeW kees heefjCeeceeW keer heefle hesef<ele kejlee nw. yeQke Deheves efJeeere heefjCeeceeW leLee YeeJeer eespeveeDeeW keer Iees<eCee kejves kes efueS Svesefuem yew"keW, hesme keebHesme Fleeefo Yeer Deeeesefpele kejlee nw. yeQke kes efleceener/Fej t [s/Jeee|<eke efJeeere heefjCeeceeW kes meeLe-meeLe Svesefuem kees efoS ieS hespeWsMeve keer heefle leLee Deve DeeefOekeeefjke meceeeej yeQke keer JesyemeeF http://www.bankofbaroda.com. hej GheueyOe jnles nQ. Svesefuem yew"ke ceW keer ieF& hemlegefle kes Jesyekeem (meerOee hemeejCe Deewj mebie=nerle) kee osKeves nsleg JesyemeeF ceW eEueke GheueyOe kejeee peelee nw.

9.

Means of Communication The Bank recognizes the need for keeping its members and stakeholders informed of the events of their interests through present advanced information technology and means of communication. The financial results of the Bank are submitted to the stock exchanges, where the securities of the Bank are listed, immediately after the conclusion of the Board Meeting approving the same. The results are also published in minimum two or more newspapers, one circulating in the whole or substantially the whole of India and the other circulating in the state of Gujarat where the Head Office of the Bank is situated. The Bank furnishes results to the Shareholders on Half Yearly basis. The Bank also organizes analysts-meets, press conferences, etc. for announcing Banks financial results and its future plans. The Quarterly / Year to Date / Annual Financial Results of the Bank as well as the copy of presentation made to Analysts and other official news are posted on the Banks Website http://www.bankofbaroda.com. The web cast (live and archived) of presentation made to Analysts Meet is made accessible from links uploaded in the website. Green initiative under Corporate Governance. a. the shareholders having shares in physical form are requested to register their e-mail ids with us or our Registrars, at the address given elsewhere in this report, to enable us to serve any document, notice, communication, annual reports etc. through e-mail. the shareholders holding shares in Demat form are requested to register their e-mail ID with their respective Depository Participant for the above purpose.

keeheexjs ieJeveXme kes lenle heee&JejCe Gheee ke. meYeer MesejOeejkeeW efpevekes heeme Mesej Yeewefleke he ceW nQ, mes DevegjesOe nw efke Jes Deheves F&-cesue DeeF&[er nceejs heeme ee nceejs jefpem^ej kes heeme efpemekee helee Fme efjhees& Deve$e efoee ieee nw, kes heeme hebpeerke=le kejJee oW leeefke nce omleeJespe, veesefme, mebes<eCe, Jeeef<e&ke efjhees& Deeefo F&-cesue kes ceeOece mes Yespe mekeW. Ke. Jes MesejOeejke efpevekes heeme Mesej DeYeewefleke he ceW nQ, Gvemes DevegjesOe nw efke Jes Gheeg&e eeespeve kes efueS Deheves F&-cesue DeeF&[er mebyebefOele ef[heespeerjer eefleYeeieer kes heeme hebpeerke=le kejJee oW. 10. heejoe|Melee Deewj Devegheeueve DeefOekeejer efvecveefueefKele Deefleefje keee& nceejs yeQke kes keeheexjs ceskesefve]pce kes Debleie&le DeefOeke mes DeefOeke hekeerkejCe SJeb Devegheeueve kes heefle yeQke keer heefleyelee kees Deewj Yeer Jeeheke yeveeles nQ:

b.

10. transparency & Compliance Officer Further following additional functions also enhance Banks commitment to more & more disclosures and compliance under corporate Governance mechanism of our Bank. 10.1 transparency Officer As per the directions of Central Information Commissioner (CIC), Bank has appointed one of the Senior Officer as

10.1 heejoe|Melee DeefOekeejer kesvere metevee Deeege (meerDeeF&meer) kes efveosMeeW kes Devegmeej yeQke ves HejJejer 2011 mes Deheves Ske Jeefj DeefOekeejer kees heejoe|Melee DeefOekeejer kes he ceW

109

Jeeef<e&ke efjhees& Annual Report

2011-12

efveege efkeee nw. en heejoe|Melee DeefOekeejer efvecveefueefKele kes efueS Gejoeeer nesiee: ueeske heeefOekeeefjeeW kes yeewjs mes mebye metevee DeefOekeej (DeejerDeeF&) DeefOeefveece keer Oeeje 4 kes Devegheeueve keer eqmLeefle keer mebJeer#ee kejvee Deewj GmeceW ngF& heieefle mes Ge heyebOeve kees DeJeiele kejevee. DeejerDeeF& DeefOeefveece kes Devegheeueve ceW heieefle kes efJe<ee ceW meerDeeF&meer kes efueS FbjHesme kes he ceW keee& kejvee. kesvere ueeske metevee DeefOekeejer (meerheerDeeF&Dees), keWere ueeske metevee DeefOekeeefjeeW (meerheerDeeF&Dees) eje efkeS ieS DeejerDeeF& DevegjesOeeW kes mebyebOe ceW mekeejelceke Deewj mecee hej Gej osves nsleg Devegketue heefjeqmLeefleeeb efvee|cele kejves nsleg heeslmeeefnle kejves kes efueS meneesie heoeve kejvee. DeejerDeeF& mes mebye meYeer ceeceueeW ceW pevelee kes efueS Ske mebheke& eEyeog yevevee. yeQke ves efveosMeevegmeej efveOee&efjle heehe ceW mecemle peevekeejer Jesye meeF hej Deheuees[ keer ieF& nw Deewj en peevekeejer mecee- mecee hej Deeleve keer peeleer nw.

Transparency Officer since February 2011. The Transparency Officer is responsible for the following.

to oversee the implementation of the Section 4 of Right To information (RTI) Act detailing obligation by public authorities , and to apprise the top management of its progress. To be the interface for the CIC regarding the progress in implementation of RTI Act. Help promote congenial conditions for positive and timely response to RTI-request by Central Public Information Officers (CPIOs), deemed-CPIOs. To be a contact point for the public in all RTI-related matters.

The bank has uploaded all the information as directed in the specified format on website and this information is updated from time to time. 10.2 Compliance Function The compliance department is set up since 2007 as per RBI directions. The department is ensuring strict observance of all statutory provisions contained in various legislations such as Banking Regulation Act, Reserve Bank of India Act, Foreign Exchange Management Act, Prevention of Money Laundering Act etc. as well as to ensure observance of other regulatory guidelines issued from time to time; standards and codes prescribed by Banking Codes & Standards Board of India, IBA, Foreign Exchange Dealers Association of India (FEDAI), Fixed Income Money Market Derivatives Association of India (FIMMDA), KYC Norms/ Guidelines and also each bank's internal policies and fair practices code. Compliance laws, rules and standards generally cover matters such as observing proper standards of market conduct, managing conflicts of interest, treating customers fairly, and ensuring the suitability of customer advice. 11. ShAREhOLDERS inFORMAtiOn The Banks shares are listed on the following major Stock Exchanges in India: Bombay Stock Exchange Ltd., Phiroze Jeejeebhoy Towers 25th Floor, Dalal Street Fort, Mumbai - 400 001 BSE CODE : 532134 National Stock Exchange of India Ltd., Exchange Plaza Bandra Kurla Complex, Bandra,(East), Mumbai - 400 051 NSE CODE : BANKBARODA The annual listing fees in respect of all the securities listed with the exchange(s) have been paid till date.

10.2 Devegheeueve mebyebOeer keee&

Yeejleere efj]peJe& yeQke kes efveosMeeW kes Devegmeej 2007 mes Devegheeueve efJeYeeie keer mLeehevee keer ieF& nw. en efJeYeeie efJeefYeVe efJeOeeeer mebmLeeDeeW pewmes yeQkekeejer efJeefveeceve DeefOeefveece, Yeejleere efj]peJe& yeQke DeefOeefveece, efJeosMeer cege heyebOeve DeefOeefveece, Oeve MeesOeve efveJeejCe DeefOeefveece Deeefo ceW GequueefKele efJeefJeOe meebefJeefOeke heeJeOeeveeW kee ke[e Devegheeueve megefveeqele kejlee nw, meeLe ner, mecee mecee hej peejer efkeS ieS Deve efveeb$eke efoMeeefveoxMeeW, Yeejleere yeQeEkeie mebefnlee SJeb ceeveke yees[& eje efveOee&efjle efkeS ieS ceevekeeW SJeb mebefnleeDeeW, Yeejleere yeQke mebIe, Yeejleere efJeosMeer cege Jeeheejer mebIe (HesoeF&), efHekem[ Fvekece ceveer ceekex [sjerFJeserJ]pe SmeesefmeSMeve Dee@He Fbef[ee (SHeDeeF&SceSce[erS). kesJeeemeer ceeveob[eW/efoMeeefveoxMeeW kee leLee heleske yeQke keer Deebleefjke veerefleeeW SJeb Gefele JeJenej mebefnlee kee Yeer Devegheeueve megefveeqele kejlee nw. Devegheeueve keevetveeW, efveeceeW SJeb ceevekeeW ceW meeceeveleee yee]peej JeJenejeW kes mecegefele ceevekeeW kee Devegheeueve, hejmhej celeYesoeW kees meguePeeles ngS efnleeW keer megj#ee, ieenkeeW mes mecegefele JeJenej kejvee SJeb ieenke hejeceMe& keer mecegefelelee megefveeqele kejves pewmes ceeceueeW kee meceeJesMe neslee nw.

11. MesejOeejkeeW mes mebye metevee

yeQke kes Mesej Yeejle ceW efvecveefueefKele hecegKe me@ke SkemeeWpeeW ceW meteerye nQyee@cyes me@ke SkemeeWpe efueefces[ efHejespe peerpeerYeeF& eJeme&, 25Jeeb leue, oueeue m^er, Hees&, cegbyeF& 400 001 yeerSmeF& kees[ : 532134 vesMeveue me@ke SkemeeWpe Dee@He Fbef[ee efue. SkemeeWpe hueepee yeebe-keguee& kee@chueskeme, yeebe (hetJe&), cegbyeF& - 400 051 SveSmeF& kees[ : BANKBARODA SkemeeWpeeW ceW meteerye meYeer heefleYetefleeeW kes mebyebOe ceW Deye leke kes Jeee|<eke meteereve Meguke kee Yegieleeve kej efoee ieee nw.

110

Jeeef<e&ke efjhees& Annual Report

11.1. heefleYetefleeeW kee De-YeeweflekeerkejCe
yeQke kes Mesej mesyeer keer DeefveJeee& DeYeewefleke meteer kes Debleie&le Deeles nQ Deewj yeQke ves Deheves MesejeW kes DeYeeweflekeerkejCe kes efueS vesMeveue efmekeeesefjer ef[heesefpejer efue. (SveSme[erSue) leLee meW^ue ef[hee@efpejer mee|Jemespe (Fbef[ee) efue.(meer[erSmeSue) kes meeLe kejej efkeee nw. MesejOeejke SveSme[erSue DeLeJee meer[erSmeSue kes heeme Deheves MesejeW kees DeYeeweflekeerke=le kejJee mekeles nQ. 31 ceee&, 2012 kees yeQke kes heeme FeqkeJeer Mesej efvecveevegmeej hele#e SJeb De-Yeewefleke he ceW Oeeefjle nQ, efpevekee yeewje efvecveevegmeej nw Oeeefjlee kee mJehe
Yeewefleke SveSme[erue (DeYeeweflekeerke=le) meer[erSmeSue (DeYeeweflekeerke=le) kegue Nature of Holding Physical NSDL (Dematerialized) CDSL (Dematerialized) Total 11.1: Dematerialization of Securities

2011-12

The shares of the Bank are under compulsory demat list of SEBI and the Bank has entered in to Agreements with National Securities Depository Limited (NSDL) and Central Depository Services (India) Limited (CDSL) for dematerialization of Banks shares. Shareholders can get their shares dematerialized with either NSDL or CDSL. As on March 31, 2012 the Bank has following number of Equity Shares in physical and dematerialized form, as per the detail given below.

ceeceues / Cases
51955 88622 34287 174864

Mesej / Shares
27735894 154952366 228435123 411123383

eefleMele / Percentage
6.75 37.69 55.56 100.00

yeQke eje Je<e& 2003 ceW 27,38,300 FeqkeJeer Mesej peyle efkeS ieS efpeveceW mes 31 ceee&, 2012 leke 4,800 FeqkeJeer Mesej (Svetuue[) DeefYeMetve efkeS ieS.

The Bank had forfeited 27,38,300 equity share in the year 2003 and out of the same 4800 equity shares were annulled up to 31st March 2012. 11.2: Electronic Clearing Services (ECS) Electronic Clearing Services (ECS) is a modern method of payment where the amounts of dividend/interest etc., are directly credited to the bank accounts of the Investors concerned. The Bank has offered the services to the shareholders with an option to avail the facility at all the centers covered by Reserve Bank of India under its National ECS/ ECS facility. The ECS mandate form is appended with the Annual Report. 11.3 Share Transfer System and Redressal of Investors Grievances The Bank ensures that all transfers of Shares are duly affected within a period of one month from the date of their lodgment. The Board has constituted Shareholders/ Investors Grievances Committee to monitor and review the progress in redressal of general shareholders and investors grievances and Shares Transfer Committee to consider transfer of Shares and Bonds and other related matters. The Committees meet at regular intervals and review the status of Investors' Grievances. The Bank has appointed M/s. Karvy Computershare Private Limited as its Registrars and Transfer Agent with a mandate to process transfer of Shares / Bonds, dividend / interest payments, recording of Shareholders requests, solution of investors grievances amongst other activities connected with the issue of Shares / Bonds. The Investors may lodge their transfer deeds / requests / complaints with the Registrars at following address: M/S Karvy Computershare Private Limited (Unit: Bank of Baroda) Plot No.17 to 24, Near Image Hospital Vittalrao Nagar, Madhapur Hyderabad - 500 081

11.2: Fueske^e@efveke meceeMeesOeve mesJeeSb (F&meerSme)

Fueske^e@efveke meceeMeesOeve mesJeeSb (F&meerSme) Yegieleeve kee Ske DeeOegefveke lejerkee nw efpemeceW ueeYeebMe /yeepe Fleeefo keer jeefMeeeb mebyebefOele efveJesMekeeW kes yeQke Keeles ceW meerOes ner pecee kej oer peeleer nQ. yeQke ves Deheves MesejOeejkeeW kees Yeejleere efj]peJe& yeQke keer vesMeveue F&meerSme/F&meerSme megefJeOee kes lenle keJej meYeer keWeW hej GheueyOe Fme megefJeOee kee Fmlesceeue kejves kes efJekeuhe kes meeLe mesJeeSb hesMe keer nQ. F&meerSme ceW[s hehe$e Jeee|<eke efjhees& kes meeLe mebueive nw.

11.3: Mesej DeblejCe heCeeueer leLee efveJesMekeeW keer efMekeeeleeW kee efveJeejCe
yeQke megefveeqele kejlee nw efke MesejeW kee DeblejCe mebyebOeer mecemle keee& Gvekeer hemlegefle keer leejerKe mes Ske ceen kes Yeerlej efJeefOeJeled he mes mebheVe nes peeS. yees[& ves MesejeW Deewj yeeb[eW kes DeblejCe leLee Deve mebye ceeceueeW hej efJeeej kejves kes efueS MesejOeejke/efveJesMeke efMekeeele meefceefle Deewj Mesej DeblejCe meefceefle ieef"le keer nw. es meefceefleeeb efveeefcele Deblejeue hej yew"ke Deeeesefpele kejleer nQ Deewj efveJesMeke-efMekeeeleeW keer eqmLeefle keer meceer#ee kejleer nQ. yeQke ves ceQ.keeJeea kebhetjMesej hee.efue.kees Deheves jefpem^ej Deewj DeblejCe SpeW kes he ceW efveege efkeee nw efpemekee keee& Mesej /yeeb[ DeblejCe, ueeYeebMe/yeepe Yegieleeve kees hee@mesme kejvee, MesejOeejkeeW kes DevegjesOe ope& kejvee, efveJesMekeeW keer efMekeeeleeW kee meceeOeeve leLee Mesej/yeeb[ peejer kejves mebyebOeer Deve ieefleefJeefOeeeW /keeeeX kees megefveeqele kejvee nw. efveJesMeke Deheves DeblejCe efJeuesKe/DevegjesOe/efMekeeeleW efvecve heles hej jefpem^ej kees efYepeJee mekeles nQ. ceQ. keeJeea kebhetjMesej hee.efue. (etefve: yeQke Dee@]He ye[ewoe) huee@ veb.17 mes 24, Fcespe Demheleeue kes heeme efJeuejeJe veiej, ceeOeehegj nwojeyeeo - 500 081

111

Jeeef<e&ke efjhees& Annual Report

2011-12

Heesve: (040) 23420815 mes 820, Hewkeme: (040) 23420814 F&-cesue : einward.ris@karvy.com yeQke ves efveJesMeke mesJeeSb efJeYeeie keer mLeehevee keeheexjs keeee&uee, cegbyeF& ceW Yeer keer nw, efpemekes heYeejer kebheveer meefeJe nQ. peneb MesejOeejke Deheves DevegjesOeeW / efMekeeelees kees meceeOeeve nsleg efvecveefueefKele heles hej Yespe mekeles nQ. Jes Deheveer efMekeeeleW /DevegjesOe heOeeve keeee&uee, Je[esoje kees efvecveefueefKele heles hej Yeer Yespe mekeles nQyeQke Dee@]He ye[ewoe efveJesMeke, mesJee efJeYeeie heLece leue, ye[ewoe keeheexjs meWj meer-26, peer-yuee@ke, yeebe-keguee& kee@chueskeme yeebe (hetJe&), cegbyeF& 400 051 sueerHeesve : (022) 66985000, 6698 5846 Hewkeme : (022) 2652 6660 F&-cesue : investorservices@
bankofbaroda.com

Phone: (040) 23420815 to 820, Fax: (040) 23420814 E Mail: einward.ris@karvy.com The Bank has also established Investors' Services Department, headed by the Company Secretary at Corporate Office, Mumbai wherein shareholders can mail their requests / complaints for resolution at the address given below. They can also send their complaints/ requests at the address given below at Head Office, Vadodara:
Bank of Baroda Investors Services Department 1st Floor, Baroda Corporate Centre C-26, G-Block, Bandra-Kurla Complex Bandra (East), Mumbai 400 051 Telephone : (022) 66985000, 6698 5846 Fax : (022) 2652 6660 E mail : investorservices@ bankofbaroda.com (The aforesaid e-mail ID is exclusively designated for investors' complaints pursuant to Clause 47(F) of the listing agreement with Stock Exchanges) Bank of Baroda Chief Manager, Customer Service, 8th Floor, Suraj Plaza I, Sayajiganj, Vadodara 390 005 Telephone : 0265 2361724 Fax No. : 0265 2361824 Email: customerservice@ bankofbaroda.com

yeQke Dee@]He ye[ewoe cegKe heyebOeke ieenke mesJee Dee"Jeeb leue, metjpe hueepee I, meeepeeriebpe, Je[esoje 390 005 sueerHeesve : 0265 2361724 Hewkeme veb. : 0265 2361824 F&-cesue: customerservice@
bankofbaroda.com

(Ge F&-cesue DeeF&[er efJeMes<e he mes me@ke SkemeeWpeeW kes meeLe meteerye nesves kes kejej kes Keb[ 47(SHe) kes DevegmejCe ceW efveJesMekeeW keer efMekeeeleeW nsleg yeveeee ieee nw)

12. keeheexjs ieJevexme jseEie

yeQke Dee@]He ye[ewoe henuee Ssmee meeJe&peefveke #es$e kee yeQke nw efpemes jseEie SpeWvmeer, DeeF&meerDeejS efue. eje yeQke keer keeheexjs ieJevexme keee& heefle kees jseEie heoeve keer ieF& nw. DeeF&meerDeejS eje henueer yeej pegueeF&, 2004 ceW 'meerpeerDeej 2' jseEie heoeve keer ieF&. yeQke kees ener jseEie DeLee&le meerpeerDeej 2 jseEie hegve: HejJejer, 2006, efmelebyej, 2007 leLee Dehewue, 2010 SJeb ceee&, 2011 ceW Yeer heoeve keer ieF&. Ge jseEie mkesue meerpeerDeej 1 mes meerpeerDeej 6 ceW meerpeerDeej 1 meJeexe jseEie kenueeleer nw. meerpeerDeej 2 jseEie mes DeefYeheee nw efke jseEie Spesvmeer DeeF&meerDeejS keer jee ceW yeQke ves Gve heefleeeW, hejbhejeDeeW SJeb mebefnleeDeeW kees Deheveeee nw leLee Gvekee heeueve kej jne nw pees yeQke kes efnleOeejkeeW SJeb peceekelee&DeeW kees iegCeJeeehetCe& keeheexjs ieJeveXme kee Deeeemeve heoeve kejlee nw. en jseEie yeQke keer heejoMeea mJeeefcelJe mebjevee, megJeJeeqmLele keee&heeueke heyebOeve mebjevee, meblees<epeveke peesefKece heyebOeve heefleeeW, yees[& SJeb Jeefj heyebOeve keer efveegefeeeW ceW heejoe|Melee, efJemle=le SJeb heefj<ke=le uesKee keee&efJeefOe, pees efke efvejer#eCe heYeeie leLee mJeleb$e uesKee HeceeX eje Deheveeeer peeleer nw, kees oMee&leer nw.

12.

CORPORAtE GOVERnAnCE RAtinG Bank of Baroda is the first Public Sector Bank having been assigned a rating to its Corporate Governance Practices by ICRA Limited. The ICRA had assigned the rating of CGR2 (pronounced as CGR 2) in July 2004, which has been reaffirmed in February 2006, September 2007, April 2010 and March 2011 respectively. On a rating scale of CGR1 to CGR6 where CGR1 denotes the highest rating. The CGR2 rating implies that in ICRAs current opinion, the Bank has adopted and follows such practices, convention and codes as would provide its financial stakeholders including the depositors, a high level of assurance on the quality of Corporate Governance. The rating reflects Banks transparent ownership structure, well-defined executive management structure, satisfactory risk management practices, transparency in appointment and functioning of the Board and Senior Management and an elaborate audit function, carried out both by its Inspection Division and independent audit firms.

13. efJeeere ke@uesv[j efJeeere Je<e& 1 Dehewue, 2011 mes 31 ceee&, 2012
KeeleeW (Skeue) SJeb ueeYeebMe mebyebOeer efmeHeeefjMeeW hej efJeeej-efJeceMe& kejves nsleg efveosMeke ceb[ue keer yew"ke

13.

Financial Calendar Financial Year 1st April, 2011 to 31st March, 2012

04.05.2012

Board Meeting for considering of Accounts (Standalone) and recommendation of dividend. Board Meeting for considering of Accounts (Consolidated). Submission of audited statement of accounts to RBI.

04.05.2012

KeeleeW (mecesefkele) hej efJeeej-efJeceMe&, kejves nsleg efveosMeke ceb[ue keer yew"ke

15.05.2012

15.05.2012

Yeejleere efj]peJe& yeQke kees KeeleeW keer uesKee hejeref#ele efJeJejCeer keer hemlegefle

24.05.2012

24.05.2012

112

Jeeef<e&ke efjhees& Annual Report

2011-12

16JeeR Jeee|<eke meeceeve yew"ke keer leejerKe, mecee SJeb mLeeve

Date, Time & Venue of the 28.06.2012 16th AGM heele: 10.30 yepes mej meeepeerjeJe veiejie=n, Je[esoje ceneveiej mesJee meove, yeQke Dee@]He ye[ewoe Meleeyoer Je<e& (2007-2008) er.heer.-1, SHe.heer. 549/1, peerF&yeer kee@ueesveer kes heeme, Deesu[ heeoje jes[, Dekeese, Je[esoje 390 020

28.06.2012 At 10.30 a.m. Sir Sayaji Rao Nagargriha, Vadodara Mahanagar Seva Sadan, Bank of Baroda Centenary Year (20072008), T. P. 1, F. P. 549/1, Near GEB Colony, Old Padra Road, Vadodara 390 020 16.06.2012 to 28.06.2012 23.06.2012

yeefneeb yebo kejves keer leejerKe hee@kemeer Heece& heehle kejves keer Debeflece leejerKe ueeYeebMe kes efueS Jeejb hesef<ele kejves keer mebYeeefJele leejerKe ueeYeebMe Yegieleeve keer leejerKe

16.06.2012 mes 28.06.2012 23.06.2012 09.07.2012 mes henues 09.07.2012

Book Closure dates Last Date for receipt of Proxy Forms Probable date of dispatch of warrants for Dividend Payment date - Dividend

before 09.07.2012

09.07.2012

14.

31 ceee& 2012 kees MesejOeeefjlee hewve&

Description

14.

Shareholding Pattern as on 31st March 2012

Sr. No.

ece meb. efJeJejCe

MesejOeejkeeW keer mebKee

No. of Share Holders 1 183 71 08 311 1701 169542 2847 3 20 177 174864

Shares

Mesej FefkeJeer kee HeefleMele

% to Equity

1 2 3 4 5 6 7 8 9 10 11

Yeejle mejkeej (eJele&ke)

cetegDeue Heb[/eterDeeF& efJeeere mebmLeeSb / yeQke yeercee kebheefveeeb efJeosMeer mebmLeeiele efveJesMeke efveieefcele efvekeee efveJeemeer Jeweeqkeleke De-efveJeemeer Yeejleere efJeosMeer keeHeexjs efvekeee veeme meceeMeesOeve meome kegue

Govt. of India (Promoters) Mutual Funds / UTI Financial Institutions / Banks Insurance Companies Foreign Institutional Investors Bodies Corporate Resident Individuals Non Resident Indians Overseas Corporate Bodies Trusts Clearing Members total

223279579 30891062 10011281 43393871 55666571 25634066 19599360 1935862 22000 53056 636675 411123383

54.31 7.51 2.44 10.55 13.54 6.24 4.77 0.47 0.01 0.01 0.15 100.00

113

Jeeef<e&ke efjhees& Annual Report

15.

2011-12

31 ceee&, 2012 kees Smeees/Geble KeeleeW ceW he[s ngS MesejeW keer eqmLeefle
15.ke. Geble Keeles ceW he[s ngS MesejeW keer eqmLeefle (hele#e Mesej ef[ueerJejer ve nes mekeves kes keejCe Jeeheme efkeS ieS)
01.04.2011 kees heejbefYeke Mes<e
Opening Balance as on 01.04.2011

15. Status of Shares Lying in Escrow/Suspense Account as on 31st March 2012 15.a. Status of Shares lying in Suspense A/c (Physical Shares - returned undelivered)

efJeeere Je<e& 2011-12 kes oewjeve heehle DevegjesOeeW keer mebKee

No. of requests received during the Financial Year 2011-12

Shares credited during the Financial Year 2011-12

efJeeere Je<e& 2011-12 kes oewjeve esef[ efkeS ieS Mesej

31 ceee&, 2012 kees Debeflece Mes<e

Closing Balance as on 31st March 2012

ceeceues / Cases
Metve / NIL

Mesej / Shares
Metve / NIL

ceeceues / Cases
Metve / NIL

ceeceues / Cases Mesej / Shares

Metve / NIL Metve / NIL

ceeceues / Cases
76

Mesej / Shares
18300

15.Ke.Smees/Geble Keeles ceW he[s ngS MesejeW keer eqmLeefle (DeYeeweflekeerke=le Mesej ef[ueerJejer ve nes mekeves kes keejCe Jeeheme ngS)
01.04.2011 kees eejbefYeke Mes<e
Opening Balance as on 01.04.2011

15.b. Status of Shares lying in Escrow / Suspense A/c (Demat Shares - returned undelivered)

efJeeere Je<e& 2011-12 kes oewjeve eeHle DevegjesOeeW keer mebKee

No. of requests received during the Financial Year 2011-12

Shares credited during the Financial Year 2011-12

efJeeere Je<e& 2011-12 kes oewjeve esef[ efkeS ieS Mesej

31 ceee& 2012 kees Debeflece Mes<e

Closing Balance as on 31st March 2012

ceeceues / Cases
196

Mesej / Shares
22628

ceeceues / Cases
30

ceeceues / Cases Mesej / Shares

18 1798

ceeceues / Cases
178

Mesej / Shares
20830

16.

31 ceee&, 2012 kees Mesej OeejkeeW kee Deeyebve mebyebOeer esCeer-Jeej efJeJejCe
esCeer Category 1 - 5000 5001 - 10000 10001 - 20000 20001 - 30000 30001 - 40000 40001 - 50000 50001 - 100000 100001 & Above Total ceeceueeW keer mebKee No. of Cases 171129 2081 657 192 97 74 144 490 174864

16. DiStRiBUtiOn OF ShAREhOLDERS - CAtEGORY WiSE AS On 31St MARCh, 2012

ceeceueeW kee % % of Cases 97.86 1.19 0.38 0.11 0.06 0.04 0.08 0.28 100.00

jeefMe (`) Amount `. 171940820.00 16638480.00 10086140.00 5005030.00 3494610.00 3496220.00 11001250.00 3889571280.00 4111233830.00

jeefMe kee % % of Amount 4.18 0.40 0.25 0.12 0.09 0.09 0.27 94.31 100.00

114

Jeeef<e&ke efjhees& Annual Report

17. 31 ceee&, 2012 kees MesejOeejkeeW kee Yeewieesefueke eq mes Deeyebve mebyebOeer (jepe-Jeej) efJeJejCe
ece meb.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

2011-12

17. GEOGRAPhiCAL (StAtE WiSE) DiStRiBUtiOn OF ShAREhOLDERS AS At 31St MARCh, 2012

Sr. No.

jepe DeebOe heosMe DeCeeeue heosMe Demece efyenej eb[erie{ efouueer ieesJee iegpejele nefjeeCee efnceeeue heosMe peccet SJeb keMceerj kevee&ke kesjue ceOeheosMe ceneje^ cesIeeuee veeieeueQ[ G[ermee Deve hebpeeye jepemLeeve leefceuevee[t ef$ehegje Gej heosMe heeqece yebieeue kegue

State

Cases ANDHRA PRADESH ARUNACHAL PRADESH ASSAM BIHAR CHANDIGARH DELHI GOA GUJARAT HARYANA HIMACHAL PRADESH JAMMU & KASHMIR KARNATAKA KERALA MADHYA PRADESH MAHARASHTRA MEGHALAYA NAGALAND ORISSA OTHERS PUNJAB RAJASTHAN TAMIL NADU TRIPURA UTTAR PRADESH WEST BENGAL Total 6580 14 507 2695 459 7707 1426 41500 2079 242 199 7946 3219 4925 48405 91 98 1074 2990 1557 10395 11868 120 12603 6165 174864

ceeceues

Shares 879591 1658 56172 278372 58936 224524907 200871 5166802 227814 23382 26437 798033 413227 650276 169893549 12022 21965 101619 1450783 194670 1219732 2149050 16260 1548576 1208679 411123383

Mesej

115

Jeeef<e&ke efjhees& Annual Report

2011-12

18. me@ke SkemeeWpeeW ceW MesejeW kes meewoeW keer cee$ee leLee Mesej cetue Deewj Fb[skeme [ee
18.ke me@ke SkemeeWpeeW ceW MesejeW kes meewoeW keer cee$ee leLee Mesej cetue (01.04.2011 mes 31.03.2012) ceen
Month

18. ShARE PRiCE, VOLUME OF ShARES tRADED in StOCK EXChAnGES AnD inDEX DAtA 18. a Share Price, Volume of Shares Traded in Stock Exchanges (From 01.04.2011 to 31.03.2012) Bombay Stock Exchange Ltd. (BSE) Highest (`)

National Stock Exchange of India Limited (NSE) Highest (`)

vesMeveue me@ke SkemeeWpe Dee@He Fbef[ee efue. (SveSmeF&) vetvelece (.)

yee@cyes me@ke SkemeeWpe efue. (yeerSmeF&) vetvelece (.)

Gelece (.)

Lowest (`)

Volume Traded (Nos.)

meewoeW keer cee$ee (mebKee)

Gelece (.)

Lowest (`)

Volume Traded (Nos.) 1006.50 920.00 910.00 919.25 893.75 815.45 833.00 833.40 747.50 829.70 881.00 869.00 905.20 802.40 838.50 858.40 681.05 712.40 703.75 675.10 630.35 653.60 738.00 759.05 1206239 1799141 699553 1260047 1182276 907674 1076476 2020633 1440876 1667090 1904643 1393697

meewoeW keer cee$ee (mebKee)

Dehewue 2011 ceF& 2011 petve 2011 pegueeF& 2011 Deiemle 2011 efmelebyej 2011 Deetyej 2011 veJebyej 2011 efomebyej 2011 peveJejer 2012 HejJejer 2012 ceee& 2012

APR 2011 MAY 2011 JUN 2011 JUL 2011 AUG 2011 SEP 2011 OCT 2011 NOV 2011 DEC 2011 JAN 2012 FEB 2012 MAR 2012

1006.65 917.95 895.05 948.45 897.95 814.90 781.90 833.60 748.00 830.00 881.00 860.00

905.10 802.5 830.10 858.00 681.30 711.10 704.85 675.65 631.00 653.35 740.10 758.20

5861776 10524139 4743525 7267925 10700376 6167706 8671492 10929016 10584352 10948422 11489826 12545272

18.Ke Dehewue, 2011 mes ceee&, 2012 leke Fb[skeme [ee (ceeefmeke meceeheve cetue) Date leejerKe Sme Sb[ heer yeQke efveHeer meerSveSkeme BANK NIFTY efveHeer
S&P CNX NIFTY

18.b index Data from April 2011 to March 2012 (Monthly Closing Values)

yee@ye SveSmeF&
BOB NSE

yeerSmeF& mesvmeskeme
BSE SENSEX

yeQkeskeme
BANKEX

yee@ye yeerSmeF&
BOB BSE

29-Dehewue-11 31-ceF&-11 30-petve-11 29-pegueeF&-11 30-Deiemle-11 30-efmelebyej-11 31-Deetyej-11 30-veJebyej-11 30-efomebyej-11 31-peveJejer-12 29-HejJejer-12 30-ceee&-12

29-Apr-11 31-May-11 30-Jun-11 29-Jul-11 30-Aug-11 30-Sep-11 31-Oct-11 30-Nov-11 30-Dec-11 31-Jan-12 29-Feb-12 30-Mar-12

5749.50 5560.15 5647.40 5482.00 5001.00 4943.25 5326.60 4832.05 4624.30 5199.25 5385.20 5295.55

11483.75 11020.85 11244.65 10893.65 9533.40 9468.30 9989.65 8564.10 7968.65 9919.45 10414.20 10212.75

911.90 863.95 873.35 878.75 736.30 762.30 771.15 700.10 665.35 753.75 804.40 796.15

19135.96 18503.28 18845.87 18197.20 16676.75 16453.76 17705.01 16123.46 15454.92 17193.55 17752.68 17404.20

13076.97 12543.00 12821.05 12447.83 10904.24 10850.73 11454.03 9850.43 9153.39 11390.70 11974.16 11751.18

912.15 863.40 871.90 878.30 736.60 763.85 771.50 700.60 660.85 753.45 803.80 793.65

116

Jeeef<e&ke efjhees& Annual Report

19. efJeeere Je<e& 2011-12 kes oewjeve efveege efveosMekeeW kee heefjee
19.1 eer megoMe&ve mesve
19.

2011-12

PROFiLE OF DiRECtORS APPOintED DURinG thE FinAnCiAL YEAR 2011 12

19.1 Shri Sudarshan Sen

veece helee

eer megoMe&ve mesve #es$eere efveosMeke Yeejleere efj]peJe& yeQke, kesvere keeee&uee, hees.yee@. veb. 1. Deeece jes[, Denceoeyeeo 380 014 21.01.1959 53 Je<e& 1. yeer.Smemeer. (ieefCele) 2. Sce.Smemeer.(ieefCele) 3. SceyeerS (Deblejje^ere yeQeEkeie SJeb efJee)

Name

Shri Sudarshan Sen

Address

Regional Director, Reserve Bank of India, Central Office, P. B. No. 1, Ashram Road, Ahmedabad 380 014.

pevceefleefLe Deeeg eesielee

Date of Birth

21.01.1959

Age

53 Years

Qualifications

1) B. Sc. ( Mathematics ) 2) M. Sc. ( Mathematics ) 3) M.B.A. ( International Banking And Finance )

efveosMeke kes he ceW efveegefe kee mJehe

kesvere mejkeej eje yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3) (meer) kes lenle efoveebke 30.05.2011 mes Deieues DevegosMeeW leke efveosMeke kes he ceW veeefcele. GvneWves Je<e& 1982 ceW Yeejleere efj]peJe& yeQke ceW keee&ienCe efkeee leLee GvnW 30 Je<eex mes DeefOeke kee kesvere yeQeEkeie heefjeeueveeW Deewj yeQeEkeie hee&Jes#eCe kee oerIe&keeueerve DevegYeJe heehle nw efpemeceW yeQeEkeie SJeb efJeeere mesJeeDeeW kes #es$e kee ienve DevegYeJe Meeefceue nw. GvneWves Yeejleere efj]peJe& yeQke kes efJeefYeVe efJeYeeieeW ceW cenlJehetCe& heoeW hej keee& efkeee nw.
Metve

Nature of appointment as Director

Nominated as a Director w.e.f. 30.05.2011 by the Central Government u/s 9 (3) (c) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 to hold the post until further orders.

DevegYeJe

Experience

He joined the Reserve Bank of India (RBI) in the year 1982 and has over thirty years of varied experience in Central Banking Operations and Bank Supervision, involving extensive exposure to the banking and financial services sector. He has held key positions in various departments of RBI.

Deve kebheefveeeW ceW efveosMeke DeLeJee meefceefle heoeW hej keee&

Directorship or Committee Positions held in other Companies

NIL

yeQke Dee@]He ye[ewoe ceW Oeeefjle MesejeW keer mebKee

Metve

No. of Shares held in Bank of Baroda

NIL

117

Jeeef<e&ke efjhees& Annual Report

19.2 eer efJeefveue kegceej mekemesvee veece

2011-12

19.2 Shri Vinil Kumar Saxena

eer efJeefveue kegceej mekemesvee

Name Address

Shri Vinil Kumar Saxena C/o Bank of Baroda, C-39, Hari Marg, Opp. Kardhani Shopping Centre, Malviya Nagar, Jaipur 302 017.

helee

eje yeQke Dee@He ye[ewoe meer-39, nefj ceeie&, keOe&veer Mee@eEheie meWj kes meeceves, ceeueJeere veiej, peehegj 302 017 20.12.1957 54 Je<e& 1. 2. 3. 4. 5. Sce. kee@ce. (SkeeGvWvmeer Sb[ efye]pevesme msefeqmke) Sce. kee@ce. (efye]pevesme S[efceefvem^sMeve) heer.peer. ef[hueescee Fve keesm Sb[ Jekeme& SkeeGvWvmeer heer.peer. ef[hueescee Fve yeQeEkeie HeeFveevme heer.peer. ef[hueescee Fve kee@-Dee@hejsMeve

pevceefleefLe Deeeg eesielee

Date of Birth Age Qualifications

20.12.1957 54 Years 1) 2) 3) 4) 5) M.Com. ( Accountancy & Business Statistics) M.Com. (Business Administration) P.G. Diploma in Cost & Works Accountancy P.G. Diploma in Banking Finance P.G. Diploma in Co-operation

efveosMeke kes he ceW efveegefe kee mJehe

kesvere mejkeej eje yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3) (F&) kes lenle efoveebke 25.07.2011 mes leerve Je<eeX keer DeJeefOe ee yeQke Dee@He ye[ewoe ceW ] Jeke&cesve kece&eejer yeves jnves ee Deieues DeeosMe efceueves leke, pees Yeer henues nes, Jeke&cesve kece&eejer efveosMeke kes he ceW efveege. GvneWves yeQke ceW Je<e& 1978 ceW keee&-ienCe efkeee. GvnW yeQeEkeie kee 33 Je<eeX kee DevegYeJe nw. Jes ^s[ etefveeve ieefleefJeefOeeeW mes meeqee He mes peg[s jns nQ Deewj Fme mecee Jes Dee@ue Fbef[ee yeQke Dee@]He ye[ewoe Scheuee@Fpe Hes[jsMeve kes DeOe#e, vesMeveue keesHes[jsMeve Dee@He yeQke Schuee@Fpe kes mebege meefeJe, yeQke Dee@He ye[ewoe kece&eejer etefveeve, jepemLeeve jepe kes cenemeefeJe leLee vesMeveue keveHes[jsMeve Dee@He yeQke Schuee@Fpe jepemLeeve kes DeOe#e nQ. Metve

Nature of appointment as Director

Appointed as a Workmen Employee Director w.e.f. 25.07.2011 by the Central Government u/s 9 (3) (e) of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 for a period of three years or till he ceases to be workmen employee of Bank of Baroda or until further orders, whichever is earlier He joined the Bank in the year 1978. He has thirty-three years of experience in Banking. He is actively associated with Trade Union movement and is currently the President, All India Bank of Baroda Employees Federation; Joint Secretary, National Confederation of Bank Employees; General Secretary, The Bank of Baroda Karamchari Union Rajasthan State and President, National Confederation of Bank Employees Rajasthan. NIL

DevegYeJe

Experience

Deve kebheefveeeW ceW efveosMeke DeLeJee Deve meefceefle heoeW hej keee& yeQke Dee@H] e ye[ewoe ceW Oeeefjle MesejeW keer mebKee

Directorship or Committee Positions held in other Companies No. of Shares held in Bank of Baroda

620

620

118

Jeeef<e&ke efjhees& Annual Report

19.3 eer ceewefueve DejeEJeo Jew<CeJe veece eer ceewefueve DejeEJeo Jew<CeJe 8-Deeveboveiej meesmeeeer, pesleuehegj jes[, Je[esoje 390 007 12.12.1950 61Je<e& ef[hueescee Fve Heeej efheJesvMeve yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3) (DeeF&) kes lenle efoveebke 23.12.2011 kees ngF& DemeeOeejCe meeceeve meYee ceW yeQke kes keWere mejkeej mes efYeVe MesejOeejkeeW eje efoveebke 24.12.2011 mes 23.12.2014 leke keer leerve Je<eeX keer DeJeefOe kes efueS efveosMeke kes he ceW hegve: efveJee&efele. Jes Ske meceefHe&le meeceeefpeke keee&kelee& nQ. GvneWves hetJe& ceW iegpejele cejereFce yees[& kes DeOe#e, heeLeefceke efMe#eCe yees[, ye[ewoe ceteveefmeheue & f kee@heexjMeve kes DeOe#e pewmes keF& cenlJehetCe& heoeW s hej keee& efkeee nw. Jes Fbe[eve pesmeerpe kes je^ee f ] r efveosMeke Yeer jns. Jes Fmemes HetJe& yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3) (DeeF&) kes lenle efoveebke 23.12.2008 kees ngF& DemeeOeejCe meeceeve meYee ceW Yeer yeQke kes keWere mejkeej mes efYeVe MesejOeejkeeW eje efoveebke 24.12.2008 mes 23.12.2011 leke leerve Je<eeX keer DeJeefOe kes efueS Ske efveosMeke kes he ceW efveJee&eele ngS Les. f DeHeves efveJee&eve mes henues Jes kesv mejkeej eje yeQkekeejer kebheveer GheeceeW kee Depe&ve SJeb DeblejCe, DeefOeefveece, 1970 keer Oeeje 9(3) (Se) kes lenle veeefcele efveosMeke kes heo hej keee&jle Les. GvneWves leeiehe$e efoS peeves kes keejCe efoveebke 28.11.2008 kees en Heo es[ efoee Lee. keesF& veneR
19.3 Shri Maulin Arvind Vaishnav Name Address

2011-12

Shri Maulin Arvind Vaishnav 8 Anand Nagar Society, Jetalpur Road, Vadodara - 390 007.

helee

pevceefleefLe Deeeg eesielee efveosMeke kes he ceW efveegefe kee mJehe

Date of Birth Age Qualifications Nature of appointment as Director

12.12.1950 61 Years Diploma in Fire Prevention Re-Elected as a Director by shareholders of the Bank other than the Central Government u/s 9 (3) (i) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 at the Extra Ordinary General Meeting held on 23.12.2011 for a period of 3 years from 24.12.2011 to 23.12.2014.

DevegYeJe

Experience

He is an accomplished Social Worker. He held several important positions in the past such as Chairman of the Gujarat Maritime Board, Chairman of the Primary Schools Board, Baroda Municipal Corporation. He was also a National Director, Indian Jaycees. He was, earlier, elected as a Director by shareholders of the Bank other than the Central Government u/s 9 (3) (i) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 at the Extra Ordinary General Meeting held on 23.12.2008 for a period of 3 years from 24.12.2008 to 23.12.2011. Prior to his election, he was holding the position as a Director nominated by the Central Government under section 9 (3) (h) of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970, which he ceased to hold w.e.f. 28.11.2008 consequent upon his resignation.

Deve kebheefveeeW ceW efveosMeke DeLeJee Deve meefceefle heoeW hej keee& yeQke Dee@H] e ye[ewoe ceW Oeeefjle MesejeW keer mebKee

Directorship or Committee Positions held in other Companies No. of Shares held in Bank of Baroda

NIL

125

125

119

Jeeef<e&ke efjhees& Annual Report

19.4 veece eer megjsv eEmen Yeb[ejer

2011-12

19.4 Shri Surendra Singh Bhandari

eer megjsv eEmen Yeb[ejer heer-7, efleueke ceeie&, meer mkeerce, peehegj 302 005 20.01.1948 64 Je<e& 1) yeer. kee@ce. 2) SHe.meer.S. yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3) (DeeF&) kes lenle efoveebke 23.12.2011 kees ngF& DemeeOeejCe meeceeve meYee ceW yeQke kes kesbere mejkeej mes efYeVe MesejOeejkeeW eje efoveebke 24.12.2011 mes 23.12.2014 leke keer leerve Je<eeX keer DeJeefOe kes efueS efveosMeke kes he ceW efveJee&efele. Jes Ske meveoer uesKeekeej nQ leLee cew. Sme. Yeb[ejer Sb[ keb ceW Je<e& 1970 mes Jeefj meePesoej nQ. Gvnesves efJeefYeVe efJeeere mebmLeeveeW mes efJeefYeVe veerefle efveeeceke heoeW hej keee& efkeee nQ. GvnW yeQeEkeie leLee efJeeere #es$e ceW eej oMekeeW kee Jeeheke DevegYeJe nw. Jes 1991-1996 leke yeQke Dee@He jepemLeeve efueefces[ kes efveosMeke ceb[ue ceW Jes jepemLeeve mejkeej kes efveosMeke kes heo hej kej keee&jle jns Deewj Je<e& 2001-2004 kes oewjeve meW^ue yeQke Dee@He Fbef[ee ceW iewj-keee&heeueke efveosMeke kes he ceW Yeer mesJeeSb heoeve kej egkes nQ. Jes jepemLeeve mejkeej kes JeeefCeeqpeke kej efMekeeele efveJeejCe ke#e kes meome Yeer nQ, Jes Fbef[eve keeGeqvmeue Dee@He Deee|ye^sMeve (jepemLeeve ewhj) kes meome, jepemLeeve ewcyej Dee@He kee@ceme& Sb[ Fb[m^er]pe kes SmeesefmeSs[ ceWyej leLee ceoj sjsmee ne@ce Heesj [eeEeie Sb[ [seqmetd, peehegj kes meome leLee mLeeveere meueenkeej nQ. Jes efvecveefueefKele kes efveosMeke ceb[ueeW ceW efveosMeke Yeer nQ- (i) SefMeeve nesume (Jesm) efue. (ii) SefMeeve nesume (F&m) efue. (iii) JewYeJe pescme efueefces[. 200

Name Address

Shri Surendra Singh Bhandari P 7 , Tilak Marg, C Scheme, Jaipur - 302 005.

helee

pevceefleefLe Deeeg eesielee efveosMeke kes he ceW efveegefe kee mJehe

Date of Birth Age Qualifications Nature of appointment as Director

20.01.1948 64 years 1) B. Com. 2) F.C.A. Elected as a Director by shareholders of the Bank other than the Central Government u/s 9 (3) (i) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 at the Extra Ordinary General Meeting held on 23.12.2011 for a period of 3 years from 24.12.2011 to 23.12.2014. He is a practicing Chartered Accountant and a senior partner in M/s S. Bhandari & Co., since 1970. He has held various strategic positions in various financial organizations. He has rich experience of Banking and Finance of more than four decades. He was a Director on the Board of Bank of Rajasthan Limited during 1991 1996 and had also served as Non-executive Director on the Board of Central Bank of India during 2001 2004. He is also a member in Grievance Redressal Cell of Commercial Taxes, Government of Rajasthan, Member of the Arbitration Tribunal of Indian Council of Arbitration (Rajasthan Chapter), Associated Member Rajasthan Chamber of Commerce & Industry and Member & Local Advisor, Mother Teresa Home for Dying & Destitute, Jaipur.

DevegYeJe

Experience

Deve kebheefveeeW ceW efveosMeke DeLeJee Deve meefceefle heoeW hej keee& yeQke Dee@H] e ye[ewoe ceW Oeeefjle MesejeW keer mebKee

Directorship or Committee Positions held in other Companies No. of Shares held in Bank of Baroda

He is also a Director on the Board of (i) Asian Hotels (West) Ltd. (ii) Asian Hotels (East) Ltd. (iii) Vaibhav Gems Ltd. 200

120

Jeeef<e&ke efjhees& Annual Report

19.05 eer jepeerye mesKej meent 19.5 Shri Rajib Sekhar Sahoo

2011-12

veece

eer jepeerye mesKej meent S/42, veeruekeb" veiej osJe je@e kee@ueesveer kes heeme veeeheuueer, Yegyevesej 751 012 01.07.1962 49 Je<e& 1) yeer. kee@ce. 2) SHe.meer.S. yeQkekeejer kebheveer (GheeceeW kee Depe&ve SJeb DeblejCe) DeefOeefveece, 1970 keer Oeeje 9(3) (DeeF&) kes lenle efoveebke 23.12.2011 kees ngF& DemeeOeejCe meeceeve meYee ceW yeQke kes keWere mejkeej mes efYeVe MesejOeejkeeW eje efoveebke 24.12.2011 mes 23.12.2014 leke keer leerve Je<eeX keer DeJeefOe kes efueS efveosMeke kes he ceW efveJee&efele. Jes YegJevesej keer Ske meveoer uesKeekej kebmeuWmeer Hece& ceW cew.SmeDeejyeer Sb[ SmeesefmeSme kes Ske heJele&ke SJeb hecegKe meePesoej nQ. GvnW yeQeEkeie SJeb efJeeere #es$e kee Jeeheke DevegYeJe nw SJeb GvneWves meeJe&peefveke #es$e kes keF& ye[s GheeceeW, yeQkeeW Je efvepeer kebheefveeeW keer uesKee hejer#ee keer nw. Jes DeebOe yeQke ceW Je<e& 2008-2011 leke leerve Je<eeX keer DeJeefOe kes efueS iewj-keee&heeueke efveosMeke Les. GvnW keF& cenlJehetCe& heoeW pewmes 2012-13 kes efueS SceDeeset mebyebOeer heeqyueke SbjheeF]pe emke Heesme& kes meome kes he ceW, eEnogmleeve eEpeke efueefces[ kes efveosMeke ceb[ue kes efveosMeke kes he ceW, ceQ.lesnjer nee[^es [sJeueheceW keeheexjsMeve Fbef[ee efue. SJeb Sveerheer efue. kes efveosMeke kes he ceW keee& kejves kee DevegYeJe heehle nw. Jes efJeefJeOe mejkeejer SJeb heyebOeve mebmLeeveeW efpeveceW pesefJeej Fbmeret Dee@He cewvespeceW, YegJevesej Yeer Meeefceue nw. efJeefpeeEie mebkeee meome kes he ceW mesJeeSb osles jns nQ. Jes efvecveefueefKele kes efveosMeke ceb[ue ceW efveosMeke Yeer nQ(i) Sveerheermeer efueefce. (ii) efnvogmLeeve eEpeke efueefce. (iii) snjer nee[^es [sJeueheceW kee@heexjsMeve Fbef[ee efueefces[ . 200

Name Address

Shri Rajib Sekhar Sahoo A / 42, Nilkantha Nagar, Near Dev Roy College, Nayapalli, Bhubaneswar 751 012.

helee

pevceefleefLe Deeeg eesielee efveosMeke kes he ceW efveegefe kee mJehe

Date of Birth Age Qualifications Nature of appointment as Director

01.07.1962 49 years 1) B. Com. 2) F.C.A. Elected as a Director by shareholders of the Bank other than the Central Government u/s 9 (3) (i) of The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 at the Extra Ordinary General Meeting held on 23.12.2011 for a period of 3 years from 24.12.2011 to 23.12.2014. He is one of the Promoters and Principal Partner of M/s. SRB & Associates, a Chartered Accountants consultancy firm based at Bhubaneswar. He has vast experience in Banking and Finance and has audited large Public Sector Undertakings, Banks and Private Companies. He was a non-executive Director on the Board of Andhra Bank for a period of 3 years during 2008 2011. He has the experience of holding several key positions such as Member of Department of Public Enterprise Task Force on MOU for 2012 13, as Director on the Boards of M/s. Hindustan Zinc Limited, M/s. Tehri Hydro Development Corporation India Limited, and NTPC Limited. He has also been a visiting faculty to various Government and Management Institutes including Xavier Institute of Management, Bhubaneswar.

DevegYeJe

Experience

Deve kebheefveeeW ceW efveosMeke DeLeJee Deve meefceefle heoeW hej keee&

Directorship or Committee Positions held in other Companies

He is also a Director on the Board of (i) NTPC Ltd. (ii) Hindustan Zinc Ltd. (iii) Tehri Hydro. Development Corporation India Ltd. (THDC)

yeQke Dee@H] e ye[ewoe ceW Oeeefjle MesejeW keer mebKee

No. of Shares held in Bank of Baroda

200

121

Jeeef<e&ke efjhees& Annual Report

2011-12

Iees<eCee-He$e
meke SkemeespeeW kes meeLe meteerkejCe kejej kes Keb[ 49 (1) ([er) kes DevegmejCe ceW DeOe#e SJeb heyebOe efveosMeke keer Iees<eCee. en Ieesef<ele efkeee peelee nw efke yeQke kes yees[& kes meYeer meomeeW leLee Jeefj heyebOeve keee&heeuekeeW ves meke SkemeeWpeeW kes meeLe efkeS ieS meteerkejCe kejej kes Keb[ 49 (1) ([er) kes Devegmeej 31 ceee&, 2012 kees meceehle efJeeere Je<e& keer Deeeej mebefnlee kes Devegheeueve kes yeejs ceW heefleyelee oesnjeF& nw. en Deeeej mebefnlee yeQke keer JesyemeeF hej GheueyOe kejeF& ieF& nw. ke=les yeQke Dee@He ye[ewoe

DECLARAtiOn
Declaration of the Chairman and Managing Director pursuant to clause 49 (I) (D) of Listing Agreement with Stock Exchanges. It is to declare that all the Board Members and Senior Management Personnel of the Bank have affirmed their compliance of the Code of Conduct for the Financial Year Ended on 31st March, 2012 in accordance with clause 49 (I) (D) of the Listing Agreement entered into with the Stock Exchanges. The said Code of conduct has been posted on the Banks website. For Bank of Baroda

Sce. [er. ceuee DeOe#e SJeb HeyebOe efveosMeke mLeeve : cegbyeF& efoveebke : 08, ceF&, 2012
Place : Mumbai Date : 08th May, 2012

M. D. Mallya Chairman and Managing Director

122

Jeeef<e&ke efjhees& Annual Report

2011-12

keeheexjs ieJeveXme keer MeleeX kes Devegheeueve mes mebyebefOele uesKee hejer#ekeeW kee eceeCe-he$e
yeQke Dee@]He ye[ewoe kes meomeeW kes efueS
nceves yeQke Dee@]He ye[ewoe kes, me@ke SkemeeWpeeW kes meeLe meteerye kejves mebyebOeer kejej kes Keb[ 49 ceW efJeefvee|o keeheexjs ieJevexme MeleeX kes meboYe& ceW yeQke eje 31 ceee&, 2012 kees meceehle Je<e& kes efueS keeheexjs ieJevexme mebyebOeer Devegheeueve eqmLeefle keer peebe keer nw. keeheexjs ieJeveXme mebyebOeer MeleeX kee Devegheeueve kejvee heyebOeve kee oeefelJe nw. nceejer peebe, keeheexjs ieJeveXme mebyebOeer yeeOeleeDeeW kee Devegheeueve megefveeqele kejves nsleg yeQke eje Deheveeeer ieF& heefeeeDeeW Deewj keeee&vJeeve leke meerefcele Leer. en ve lees uesKee hejer#ee nw Deewj ve ner yeQke keer efJeeere efJeJejefCeeeW kes yeejs ceW nceeje DeefYecele nw. nce Deheveer jee leLee meJeexece peevekeejer leLee nceW efoS mheerkejCeeW kes DeeOeej hej heceeefCele kejles nQ efke yeQke ves Ghejese meteerye kejej ceW efJeefvee|o keeheexjs ieJeveXme mebyebOeer yeeOeleeDeeW kee Devegheeueve efkeee nw. nceeje en Yeer DeefYekeLeve nw efke Ge Devegheeueve kee DeefYeheee yeQke keer YeefJe<e keer me#ecelee kes heefle en keesF& Deeeemeve veneR nw Deewj ve ner en yeQke kes keee&keueeheeW kes mebeeueve ceW heyebOeve keer kegMeuelee SJeb heYeeJehetCe&lee kes yeejs ceW Deeeemeve nw.

Auditors Certificate on Compliance of Conditions of Corporate Governance

to: the Members of Bank of Baroda,
We have examined the compliance of conditions of Corporate Governance by Bank of Baroda, for the year ended 31st March 2012, as stipulated in Clause-49 of the Listing Agreement of the Bank with Stock Exchanges. The compliance of conditions of Corporate Governance is the responsibility of management. Our examination was limited to procedures and implementation thereof, adopted by the Bank for ensuring the compliance of the conditions of the Corporate Governance. It is neither an audit nor an expression of opinion on the financial statements of the Bank. In our opinion and to the best of our information and according to the explanations given to us, we certify that the Bank has complied with the conditions of Corporate Governance as stipulated in the above mentioned Listing Agreement. We state that such compliance is neither an assurance as to the future viability of the Bank nor the efficiency or effectiveness with which the management has conducted the affairs of the Bank.

ke=les efKecepeer kegbJejpeer SC[ keb. meveoer uesKeekeej SHeDeejSve: 105146 [yuet (ieewlece Meen) Yeeieeroej Sce. veb.: 117348
For Khimji Kunverji & Co Chartered Accountants FRN: 105146W (Gautam V. Shah) Partner M No.117348

ke=les yeeee SC[ keb. meveoer uesKeekeej SHeDeejSve: 000511 Sme (kes. efpeleW kegceej) Yeeieeroej Sce. veb.: 201825
For Brahmayya & Co. Chartered Accountants FRN: 000511S (K. Jitendra Kumar) Partner M No.201825

ke=les js SC[ js meveoer uesKeekeej SHeDeejSve: 301072 F& (S. Sve. esVesceeoer) Yeeieeroej Sce. veb.: 031004
For Ray & Ray Chartered Accountants FRN: 301072E (A. N. Yennemadi) Partner M. No. 031004

ke=les Sme kes. efceeue SC[ keb. meveoer uesKeekeej SHeDeejSve: 001135 Sve (ke=<Ce meHe) Yeeieeroej Sce. veb.: 010633
For S. K. Mittal & Co. Chartered Accountants FRN: 001135N (Krishan Sarup) Partner M. No. 010633

ke=les Sve.yeer.Sme. SC[ keb. meveoer uesKeekeej SHeDeejSve: 110100 [yuet (eoerHe pes Meser) Yeeieeroej Sce. veb.: 46940
For N. B. S. & Co. Chartered Accountants FRN: 110100W (Pradeep J. Shetty) Partner M No.46940

ke=les ue#ceerefveJeeme veerLe SC[ keb. meveoer uesKeekeej SHeDeejSve: 002460 Sme (oeeefveJeeme Mecee&) Yeeieeroej Sce. veb.: 216244
For Laxminiwas Neeth & Co. Chartered Accountants FRN: 002460S (Dayaniwas Sharma) Partner M No.216244

mLeeve / Place: cegbyeF& / Mumbai efoveebke / Date: 15th May, 2012

123

Jeeef<e&ke efjhees& Annual Report

2011-12

nefjle Henue - Mesej OeejkeeW mes DeHeerue

F&-cesue kes ceeOece mes veesefme/Jeeef<e&ke efjHeesX leLee Deve He$eeeej eeHle kejvee.
ef[ces Keelees ceW Mesej jKevesJeeues Mesej OeejkeeW mes DevegjesOe nw efke Jes DeHeves ef[ces Keeles ceW F&-cesue DeeF&[er ope& kejW. Yeewefleke He mes Mesej jKevesJeeues Mesej OeejkeeW mes DevegjesOe nw efke - Fme He$e kes veeres efoes iees Yeeie kees Yejkej leLee Gme Hej nmlee#ej kejkes Gmes nceejs jefpem^ej kes Heeme veeres efueKes Heles Hej efYepeJee oW cew. keeJeer& kebhetjMesej eeFJes efue. (etefve : yeQke Dee@@]He ye[ewoe) huee@ veb. 17 mes 24, Fcespe ne@efmheue kes heeme, efJeuejeJe veiej, ceeOeehegj, nwojeyeeo - 500 081 Heesve veb. 040-2342 0815 mes 820, Hewkeme veb. 040-2342 0814 F& cesue : einward.ris@karvy.com

GREEn initiAtiVE-APPEAL tO ShAREhOLDERS

tO GEt nOtiCES / AnnUAL REPORtS & OthER COMMUniCAtiOn thROUGh E-MAiL
Shareholders holding Shares in Demat accounts are requested to: register an email ID in their Demat A/cs. Shareholders requested to: holding Shares in Physical form are

send their consent by filling up and signing the perforated portion of this communication to our Registrars at their address given hereunder : M/S Karvy Computershare Private Ltd., (Unit: Bank of Baroda), Plot No.17 to 24, Near Image Hospital, Vittalrao Nagar, Madhapur, Hyderabad - 500 081, Phone No. 040 2342 0815 to 820 Fax No. 040 2342 0814 E-mail : einward.ris@karvy.com

yeQke Dee@]He ye[ewoe keer nefjle Henue

efoveebke cew. keeJeer& kebhetjMesej eeFJes efue. (etefve : yeQke Dee@@]He ye[ewoe) huee@ veb. 17 mes 24, Fcespe ne@efmheue kes heeme, efJeuejeJe veiej, ceeOeehegj, nwojeyeeo - 500 081 efee cenesoe, ceQ / nce ____________________________________________ yeQke Dee@@]He ye[ewoe keeheexjs ieJevesme kes heee&JejCe megj#ee (nefjle heefjJesMe) GheeeeW kes Ske eeeme kes he ceW yeQke Dee@@]He ye[ewoe mes meYeer mebosMe Deheves veeres efoS ieS F& cesue DeeF[er kes ceeOece mes eehle kejvee eenlee ntb / eenles nQ. cesjs / nceejs heeme yeQke kes __________________Mesej Yeewefleke he ceW nQ. Heesefueees vecyej : _________F& cesue DeeF[er : _________________________ ceQ / nce Fme DeeMee kee Jeeve oslee ntb / osles nQ efke cesjs / nceejs F& cesue kes ceeOece mes eehle mebosMe kees mener, efJeefOeke leLee yeQke Dee@@]He ye[ewoe eje nceW Yespes ieS omleeJespeeW keer mecegefele SJeb heee&hle meghego&ieer ceevee peeSiee. ceQ / nce en Yeer Jeeve oslee ntb / osles nQ efke eefo efkemeer lekeveerkeer / Deve keejCeeW mes cesje / nceeje F& cesue nceW mener he ceW eehle ve nesves kes keejCe mebosMe eehle veneR nes heelee nw lees nce yeQke Dee@@]He ye[ewoe, Fmekes efkemeer kece&eejer, jefpem^ej DeLeJee Fmekes kece&eeefjeeW kees GllejoeeeR veneR "njeeWies.
________________

GREEn initiAtiVE OF BAnK OF BARODA

Date: M/S Karvy Computershare Private Ltd., (Unit: Bank of Baroda), Plot No.17 to 24, Near Image Hospital, Vittalrao Nagar, Madhapur, Hyderabad - 500 081

Dear Sir, I/ We ______________________________ holding _________ shares of Bank of Baroda in physical form, intend to receive all communication from Bank of Baroda through our email ID given hereunder, as a part of Green Initiative under Corporate Governance of Bank of Baroda. Folio Number: _______________ Email ID: _______________ I/ We also undertake that the communication received through my/ our email ID will be treated as proper, legal and sufficient delivery of documents sent to us by Bank of Baroda. I/ We further undertake that we would not hold Bank of Baroda, any of its employees, Registrars or its employees, responsible in case the communication is not properly received at my/ our email ID due to any technical/ other failures.

____________________ Signature of First Holder

eLece Oeejke kes nmlee#ej

124

Jeeef<e&ke efjhees& Annual Report

2011-12

yeemesue ii efheuej 3 ekeerkejCe

Basel ii Pillar 3 disclosures

efoveebke 31.3.2012 kees Yeejleere efj]peJe& yeQke kes vees Hetbpeer Hej Heee&Hlelee esceJeke& (yeemesue II) kes Debleie&le ekeerkejCe (meesuees DeeOeej Hej)
i. Disclosures (on solo basis) under Pillar 3 in terms of New Capital Adequacy Framework (Basel II) of Reserve Bank of India as on 31.03.2012

ke. ekeerkejCe kee esceJeke& yeQke Dee@]He ye[ewoe hej meesuees DeeOeej hej ueeiet neslee nw, pees efke mecetn ceW meJeexe yeQke nw. Ke. yeQke keer efvecveefueefKele Iejsuet leLee efJeosMeer oesveeW ekeej keer Deveg<ebefieeeb, meneeke FkeeFeeb leLee mebege Gece nQ : ece mebKee
Sr. no. i ii. iii. iv. v. vi. vii. viii. ix. x. xi. xii.

Devegeeesie kee #es$e

i.
a. b.

Scope of application
The framework of disclosures applies to Bank of Baroda, on solo basis, which is the top bank in the group. The Bank has following Subsidiaries, Associates and Joint ventures -- both domestic and foreign: Extent of ownership 98.57% 100.00% 100.00% 100.00% 80.00% 86.70% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

Deveg<ebieer kee veece

name of the subsidiary SUBSiDiARY (DOMEStiC) Nainital Bank Limited BOBCARDS Limited BOB Capital Market Limited SUBSiDiARY (FOREiGn) Bank of Baroda (U.K.) Ltd Bank of Baroda (Uganda) Ltd. Bank of Baroda (Kenya) Ltd. Bank of Baroda (Guyana) Inc. Bank of Baroda (Botswana) Ltd. Bank of Baroda (Tanzania) Ltd. Bank of Baroda (Trinidad & Tobago) Ltd. Bank of Baroda (Ghana) Ltd Bank of Baroda (New Zealand) Ltd.

mJeeefcelJe keer meercee

Deveg<ebieer (Iejsuet) vewveerleeue yeQke efueefces[ yee@yekee[&dme efueefces[ yee@ye kewefheue ceekex efueefces[ Deveg<ebieer (efJeosMeer) yeQke Dee@]He ye[ewoe (et.kes.) efueefces[ yeQke Dee@]He ye[ewoe (etieev[e) efueefces[ yeQke Dee@]He ye[ewoe (kesvee) efueefces[ yeQke Dee@]He ye[ewoe (iegeevee) Fbke. yeQke Dee@]He ye[ewoe (yeeslmJeevee) efueefces[ yeQke Dee@]He ye[ewoe (leb]peeefveee) efueefces[ yeQke Dee@]He ye[ewoe (ef$eefveoeo SC[ esyesiees) efueefces[ yeQke Dee@]He ye[ewoe (Ieevee) efueefces[ yeQke Dee@]He ye[ewoe (vetpeerueQ[) efueefces[

yeQke keer efvecveefueefKele Iejsuet leLee efJeosMeer meneeke FkeeFeeb Yeer nQ. ece mebKee
Sr. no. i ii

The Bank also has following Associates both domestic and foreign: name of the associate ASSOCiAtES (DOMEStiC) Baroda Pioneer Asset Management Company Limited Jhabua Dhar K G Bank Nainital Almora K G Bank Baroda Gujarat Gramin Bank Baroda Rajasthan Gramin Bank Baroda U P Gramin Bank ASSOCiAtE (FOREiGn) Indo Zambia Bank Limited 20.00% The Bank has following domestic Joint Venture. name of the Joint Venture Joint Venture (DOMEStiC) IndiaFirst Life Insurance Company Ltd. Joint Venture (FOREiGn) India International Bank (Malaysia) Bhd. Extent of ownership 44.00% 40.00% Extent of ownership 49.00% 35.00% 35.00% 35.00% 35.00% 35.00%

meneeke FkeeF& kee veece

mJeeefcelJe keer meercee

meneeke FkeeFeeb (Iejsuet) ye[ewoe heeeesefveej Smes cewvespeceW kebheveer efueefces[

PeeyegDee Oeej #es$eere eeceerCe yeQke iii vewveerleeue Deucees[e #es$eere eeceerCe yeQke iv ye[ewoe iegpejele eeceerCe yeQke v ye[ewoe jepemLeeve eeceerCe yeQke vi ye[ewoe Gej eosMe eeceerCe yeQke meneeke FkeeFeeb (efJeosMeer) vii Fb[es ]peebefyeee yeQke efueefces[ yeQke kes efvecveefueefKele Iejsuet mebege Gece nQ. ece mebKee
Sr. no. i i

mebege Gece kee veece

mJeeefcelJe keer meercee

mebege Gece (Iejsuet) Fbef[eeHem& ueeFHe FbMeesjWme kebheveer efueefces[ mebege Gece (efJeosMeer) Fbef[ee FbjvesMeveue yeQke (ceuesefMeee) yeerSe[er.

125

Jeeef<e&ke efjhees& Annual Report

2011-12

ie. Ie.

Yeejleere meveoer uesKeekeej mebmLeeve (DeeF&meerSDeeF&) kes uesKee ceeveob[ 21, 23 leLee 27 kes Devegmeej mecesefkele Keelee efJeJejCeer ceW eceMe: Deveg<ebefieeeW, meneeke FkeeFeeW leLee mebege GeceeW kees hetCe&le: mecesefkele efkeee ieee nw. efkemeer Deveg<ebieer kes ceeceues ceW hetbpeer keer keesF& keceer veneR nw. yeQke kee yeercee mebmLeeve ceW efvecve efJeJejCeevegmeej efnle Meeefceue nw. I. yeercee mebmLeeve ceW yeQke kes kegue efnle kee efJeeceeve yener cetue `182.88 kejes[. II. veece- FefC[ee Hem& ueeFHe FbMeesjWme kecheveer efueefces[. III. efveieefcele osMe - Yeejle. IV. mJeeefcelJe kes efnle kee Devegheele - 44%. yeQke ves Deheveer hetbpeer ceW mes `182.88 kejes[ Deenefjle kej Deheveer Mesej Oeeefjlee kes he ceW FefC[ee Hem& ueeFHe FbMeesjWme kecheveer efue. ceW efveJesMe efkeS nQ.

The Subsidiaries, Associates and Joint Ventures are consolidated in the Consolidated Statement of Accounts as per Accounting Standard 21, 23 and 27 respectively of Institute of Chartered Accountants of India (ICAI). c. There is no deficiency of capital in respect of any subsidiary. d. The Bank has interest in the Insurance entity as per the details given below. I. The current Book value of Banks total interest in the insurance entity Rs.182.88 crores. II. Name IndiaFirst Life Insurance Company Limited. III. Country of Incorporation India IV. The proportion of ownership interest 44% The bank has deducted the investment of Rs.182.88 crores from its capital in respect of its equity holding in IndiaFirst Life Insurance Company Limited.

ii.

hetbpeeriele {ebee

ii . Capital structure
a. The Tier-I capital of the Bank consists of equity capital, Innovative Perpetual Debt Instrument (IPDI) and various types of reserves. The Tier-II capital consists of Revaluation Reserves (discounted as per provisions of RBI), General Loss Reserve and Provisions on Standard Assets, Upper Tier II Capital and Lower Tier II capital. Upper Tier II capital also consists of MTN Bonds issued in overseas market. The terms of unsecured redeemable debts are as under: Upper tier 2 Capital:

ke. yeQke keer efej - I hetbpeer ceW Mesej hetbpeer, veJeesvces<eer yesceereeoer $e+Ce efueKele leLee efJeefYeVe ekeej keer eejef#ele efveefOeeeb Meeefceue nQ. efej - II hetbpeer ceW hegvecet&ueebkeve efveefOeeeb (Yeejleere efj]peJe& yeQke kes eeJeOeeveeW kes Devegmeej ef[mkeeGCs[), meeceeve neefve efveefOe, ceeveke DeefmleeeW hej eeJeOeeve, Ge efej - II leLee efvecve efej - II hetbpeer Meeefceue nQ. Ge efej II hetbpeer ceW efJeosMeer yeepeej ceW peejer SceerSve yee@C[ Yeer Meeefceue nQ. yespeceeveleer eefleose $e+CeeW keer DeJeefOe Fme ekeej nw : Ge efej 2 hetbpeer : e=bKeuee e=Kebuee VII e=Kebuee VIII e=Kebuee IX e=Kebuee XI e=Kebuee XII e=Kebuee XIII e=Kebuee XIV e=Kebuee XV SceerSve efej II yee@C[ (efJeosMeer)
Series Series VII Series VIII Series IX Series XI Series XII Series XIII Series XIV Series XV MTN Tier II Bonds (Overseas) interest Rate (%) 9.30 9.30 9.15 8.38 8.54 8.48 8.48 8.52 6.625

yeepeoj

heefjhekeJelee keer leejerKe

Date of maturity 28.12.2022 04.01.2023 04.03.2024 08.06.2024 08.07.2024 31.05.2025 30.06.2025 10.08.2025 25.05.2022 ( 25.5.2017 kees kee@ue Dee@hMeve kes meeLe with call option on 25.05.2017)

Amount in ` Crs. 500.00 1000.00 1000.00 500.00 500.00 500.00 500.00 500.00 1526.25

jeefMe kejes[ . ceW

kegue TOTAL eqvecve efej 2 hetbpeer e=Kebuee e=Kebuee IV e=Kebuee V e=Kebuee VI e=Kebuee X
Series Series IV Series V Series VI Series X interest Rate (%) 5.85 7.45 8.95 8.95 Lower tier 2 Capital:

6526.25

yeepeoj

heefjhekeJelee keer leejerKe

Date of maturity 02.07.2014 28.04.2015 15.05.2016 12.04.2018

Amount in ` Cr 300.00 770.00 920.00 500.00

jeefMe kejes[ . ceW

kegue TOTAL

2490.00

126

Jeeef<e&ke efjhees& Annual Report

Ke. yeQke keer efej - i hetbpeer Fme ekeej nw :
i b.

2011-12

the tier 1 capital of the bank is as under: ( jeefMe kejes[ . ceW Amount in ` Crore)

kegue efej - i hetbpeer efpemeceW mes eoe Mesej hetbpeer hegvecet&ueebkeve eejef#ele efveefOeeeW kes DeueeJee eejef#ele efveefOeeeb veJeesvces<eer yesceereeoer $e+Ce efueKele keewefleeeb hee$e efej I hetbpeer

total tier i Capital Out of which: Paid up share capital

28214.87

ii iii iv v vi

ii

412.38 25890.79 1911.70 716.96 27497.91

iii Reserves excluding revaluation reserves iv Innovative Perpetual Debt Instrument v Deductions

vi Eligible Tier I Capital c. d.

ie. Ie.

yeQke keer kegue efej 2 hetbpeer (efej 2 hetbpeer ceW mes Meg keewleer) 9731.16 kejes[ heS nw. Ge efej 2 hetbpeer ceW meceeJesMeve kes efueS hee$e $e+Ce hetbpeer efueKeleW Fme ekeej nQ:

The Total amount of Tier 2 capital of the bank (net of deduction from tier 2 capital) is Rs. 9731.16 Crore. The debt capital instruments eligible for inclusion in Upper Tier 2 capital are: (kejes[ . ceW Rs. in Crores) 6526.25 0.00 6526.25

yekeeee kegue jeefMe efpemeceW mes eeuet Je<e& kes oewjeve JeefOe&le jeefMe hetbpeeriele efveefOeeeW kes he ceW ieCevee keer peeves Jeeueer hee$e jeefMe *.

Total amount outstanding Of which amount raised during the current year Amount eligible to be reckoned as capital funds e.

efvecve efej 2 hetbpeer ceW meceeJesMeve kes efueS hee$e ieewCe $e+Ce hetbpeer efueKeleW Fme ekeej nQ :

Subordinated debt capital instruments eligible for inclusion in Lower Tier 2 capital are: (kejes[ . ceW Rs. in Crores) 2490.00 0.00 1818.00

yekeeee kegue jeefMe efpemeceW mes eeuet Je<e& kes oewjeve JeefOe&le jeefMe hetbpeeriele efveefOeeeW kes he ceW ieCevee keer peeves Jeeueer hee$e jeefMe e.

Total amount outstanding Of which amount raised during the current year Amount eligible to be reckoned as capital funds f.

hetbpeer heee&hlelee keer ieCevee kes efueS efej I Deewj efej II hetbpeer ceW mes efvecveevegmeej keewleer keer ieF& nw. keewleer kee mJehe Deve Deieesej Deeeqmleeeb (cesceve keesDee@hejsefJe yew bke keer Deeeqmle SJeb oseleeDeesb kees ske DeesJej kejves hej Ieee) Deveg<ebefieeeW/mebege Gece/meneesieer FkeeFeeW ceW efveJesMe kegue

For computation of Capital Adequacy, deductions as under have been done from Tier I and Tier II capital: (kejes[ . ceW Rs. in Crores)

ece mebKee
Sr. no.

nature of Deduction

efej i mes keewleer efej ii mes keewleer Deduction from tier i Deduction from tier ii

1.

Other intangible Assets (Deficit on account of take over of assets & liabilities-Memon CoOperative Bank Ltd.) Investment in subsidiaries/ JV / Associates Total

99.49

0.00

2. 3.

617.47 716.96

617.47 617.47

127

Jeeef<e&ke efjhees& Annual Report

. kegue hee$e hetbpeer ceW efvecveefueefKele Meeefceue nQ :

2011-12

g.

The total eligible capital comprises of: (kejes[ . ceW Rs. in Crores)

efej - I hetbpeer efej - II hetbpeer ]kegue

iii.

Tier I Capital Tier II Capital TOTAL

27497.91 9731.16 37229.07

hetbpeer heee&hlelee

iii. Capital Adequacy

a. Bank maintains capital to cushion the risk of loss in value of exposure, businesses etc. so as to protect the interest of depositors, general creditors and stake holders against any unforeseen losses. Bank has a well defined Internal Capital Adequacy Assessment Process (ICAAP) policy to comprehensively evaluate and document all risks and to provide appropriate capital so as to evolve a fully integrated risk/ capital model for both regulatory and economic capital. In line with the guidelines of the Reserve Bank of India, the Bank has adopted Standardised Approach for Credit Risk, Basic Indicator Approach for Operational Risk and Standardized Duration Approach for Market Risk for computing CRAR. The capital requirement is affected by the economic environment, regulatory requirement and by the risk arising from banks activities. Capital Planning exercise of the bank is carried out every year to ensure the adequacy of capital at the times of changing economic conditions, even at the time of economic recession. In capital planning process the bank reviews:

ke. yeQke peceekelee&DeeW leLee meeceeve $e+CeoeleeDeeW kees DeeleeefMele neefveeeW mes megjef#ele jKeves kes efueS Skemehees]pejeW, JeJemeee Fleeefo kes cetue ceW neefve kes peesefKece mes yeeeJe kes efueS hebtpeer keer JeJemLee jKelee nQ, yeQke kes heeme efveeeceke leLee DeeefLe&ke hetbpeer oesveeW kes efueS Skeerke=le peesefKece / hetbpeer cee@[ue leweej kejves nsleg Ske megheefjYeeef<ele Deebleefjke hetbpeer heee&hlelee efveOee&jCe eefeee (DeeF&meerSSheer) veerefle nw leeefke meYeer peesefKeceeW SJeb Gefele hetbpeer Deeyebve kees Jeeheke he mes cetueebefkele efkeee pee mekes. Yeejleere efj]peJe& yeQke kes efoMeeefveoxMeeW kes Devegmeej yeQke ves Deefece peesefKece, heefjeeueve peesefKece kes efueS DeeOeejYetle mebkesleke heefle leLee meerDeejSDeej keer ieCevee kes efueS yeepeej peesefKece nsleg ceevekeerke=le DeeJeefOeke heefle Deheveeeer nw. hetbpeeriele DeeJeMekelee DeeefLe&ke HeefjJesMe, efveeeceke ]pejleeW leLee yeQke keer ieefleefJeefOeeeW mes nesves Jeeues peesefKece mes eYeeefJele nesleer nw. yeQke keer hetbpeeriele Deeeespevee kee GsMe DeeefLe&ke heefjefmLeefleeeW kes heefjJele&ve kes mecee, eneb leke efke DeeefLe&ke ceboer kes oewj ceW Yeer, hetbpeer heee&hlelee kees megefveefMele kejvee nw. hetbpeeriele Deeeespevee keer eefeee ceW yeQke efvecveefueefKele keer meceer#ee kejlee nw:

yeQke keer ceewpetoe hetbpeeriele DeeJeMekelee. keejesyeej jCeveerele, veerele leLee peeseKece eJe=ee kes meboYe& ceW ueef#ele leLee f f f f OeejCeere hetpeer b YeefJe<e keer hetbpeeriele Deeeespevee Deieues leerve Je<e& kees Oeeve ceW jKekej keer peeleer nw.

Current capital requirement of the bank The targeted and sustainable capital in terms of business strategy, policy and risk appetite. The future capital planning is done on a three-year outlook.

hebpeeriele eespevee kees Jeeef<e&ke DeeOeej hej mebMeeseOele efkeee peelee nw. yeQke keer t f veerele Deebleefjke hetpeer heee&hlelee cetueebkeve veerele (vetvelece 12% hetpeer heee&hlelee f b f b Devegheele ee mecee-mecee hej yeQke kes efveCe&eevegmeej) ceW efveOee&ejle hetpeer kees f b yeveeS jKevee nw, Fmekes meeLe ner yeQke keer veerele YeefJe<e ceW keejesyeej Je=e f f kes efueS hetpeer kees yeveees jKevee nw leeefke DeeJeMeke vetvelece hetpeer kees melele b b DeeOeej hej yeveeS jKee pee mekes. Devegceeve kes DeeOeej hej yeQke Deheves efveosMeke ceb[ue kes Devegceesove mes efej - I ee efej - 2 ceW hetpeer mebie=nerle kejlee b nw. yeQke kes efveosMeke ceb[ue eje efleceener DeeOeej hej yeQke keer hetpeer heee&hlelee b efmLeefle keer meceer#ee keer peeleer nw Deewj Gmes Yeejleere efjpeJe& yeQke kees Yeer emlegle ] efkeee peelee nw. Ke) 31.03.2012 leke yeQke kes peesefKece Yeeefjle DeeefmleeeW (Deej[yueetS), vetvelece hetbpeeriele DeeJeMekelee leLee JeemleefJeke hetbpeer heee&hlelee keer efmLeefle efvecveevegmeej nw:
b.

The capital plan is revised on an annual basis. The policy of the bank is to maintain capital as prescribed in the ICAAP Policy (minimum 12% Capital Adequacy Ratio or as decided by the Bank from time to time). At the same time, Bank has a policy to maintain capital to take care of the future growth in business so that the minimum capital required is maintained on continuous basis. On the basis of the estimation bank raises capital in Tier-1 or Tier-2 with due approval of its Board of Directors. The Capital Adequacy position of the bank is reviewed by the Board of the Bank on quarterly basis and the same is submitted to RBI also. The position of Banks Risk Weighted Assets (RWA), Minimum Capital requirement and Actual Capital Adequacy as on 31.03.2012 are as under:

128

Jeeef<e&ke efjhees& Annual Report

2011-12

(i) $e+Ce peesefKece : $e+Ce peesefKece kes mebyebOe ceW ceevekeerke=le heefle kes DeOeOeerve mebefJeYeeie eefleYetleerkejCe Skeheespej (Deej [yuet S) $e+Ce peesefKece ceW kegue peesefKece Oeeefjle Deeefmleeeb Deej[yuetS kes 9.00% keer oj mes $e+Ce peesefKece kes efueS vetvelece hetbpeeriele DeeJeMekelee (ii) yeepeej peesefKece :

(i) credit risk : Portfolios subject to standardised approach in respect of credit risk Securitisation exposures (RWA) Total RWAs in Credit Risk Minimum Capital Requirement for Credit Risk @9.00% of the RWAs (ii) market risk :

Deej[yuetS (yeemesue-II)/hetbpeer RWA(Basel-II)/Capital (jeefMe kejes[ ` ceW/ Amount in ` Crore)

227089.22 44.18 227133.40 20442.01

Interest rate risk (RWA) yeepe oj peesefKece (Deej [yuet S) Foreign exchange risk (including gold) (RWA) efJeosMeer cege efJeefvecee peesefKece (mJeCe& meefnle) (Deej [yuet S) Equity risk (RWA) FefkeJeer peesefKece (Deej [yuet S) Total RWAs in respect of Market Risk yeepeej peesefKece kes mebyebOe ceW kegue Deej [yuet S Minimum Capital Requirement for Market Risk Deej [yuet S kes 9.00% keer oj mes yeepeej peesefKece kes @9.00% of the RWAs efueS vetvelece hetbpeeriele DeeJeMekelee (iii) operational risk : (iii) heefjeeueve peesefKece : Basic indicator approach (RWA) DeeOeejYetle mebkesleke heefle (Deej [yuet S) Minimum Capital Requirement for Operational Deej [yuet S, kes 9.00% keer oj mes heefjeeueve peesefKece kes Risk @9.00% of the RWAs efueS vetvelece hetbpeeriele DeeJeMekelee (iv) total RWA, Capital & CRAR (iv) kegue Deej [yuet S, hetbpeer SJeb meerDeejSDeej Total RWAs in respect of Credit, Market & $e+Ce, yeepeej leLee heefjeeueve peesefKece kes efueS kegue operational Risk Deej [yuet S Minimum Capital Requirement for Credit Deej [yuet S kes 9.00% keer oj mes $e+Ce, yeepeej leLee Market & Operational Risk @9.00% of the heefjeeueve peesefKece kes efueS vetvelece hetbpeeriele DeeJeMekelee RWAs

6372.91 225.00 5606.00 12203.91 1098.35

14396.44 1295.68

253733.75 22836.04

(v) JeemleefJeke efmLeefle hee$e efej I hetbpeer hee$e efej II hetbpeer kegue hee$e hetbpeer yeQke Dee@He ye[ewoe kes efueS kegue hetbpeeriele Devegheele meerDeejSDeej kegue Deej [yuet S kes efueS efej I hetbpeer kegue Deej [yuet S kes efueS efej II hetbpeer
iV.

(v) Actual Position

Eligible Tier I Capital Eligible Tier II Capital Total Eligible Capital Total capital ratio for Bank of Baroda: CRAR Tier I capital to Total RWA Tier II capital to Total RWA 14.67% 10.83% 3.84% 27497.91 9731.16 37229.07

$e+Ce peesefKece kes meboYe& ceW meeceeve ekeerkejCe ke. yeQke keer $e+Ce DeeefmleeeW kees Jeieeake=le kejves kes efueS yeQke keer efvecveefueefKele veerefle nw : iewj efve<heeoke Deeefmleeeb (SveheerS) : iewj efve<heeoke Deeefmleeeb (SveheerS) Ske Ssmee $e+Ce ee Deefece nw peneB i. ceereeoer $e+Ce kes meboYe& ceW 90 efove mes DeefOeke keer DeJeefOe kes efueS cetueOeve kee yeepe leLee / ee efkemle. Deefleose nes peeleer nw. ii. DeesJej [^eHe / vekeo GOeej (Dees [er / meer meer) kes mebyebOe ceW Keelee Deefveeefcele jnlee nw. iii. Kejeros ieS leLee yeeke=le efyeue 90 efoveeW mes DeefOeke keer DeJeefOe kes efueS yekeeee Deefleose jnles nQ.

iV. General disclosures in respect of Credit Risk

a. The policy of the bank for classifying banks loan assets is as under: NON PERFORMING ASSETS (NPA): A non performing asset (NPA) is a loan or an advance where: Interest and/ or installment of principal remain I. overdue for a period of more than 90 days in respect of a term loan, II. The account remains out of order in respect of an Overdraft/Cash Credit (OD/CC), III. The bill remains overdue for a period of more than 90 days in the case of bills purchased and discounted,

129

Jeeef<e&ke efjhees& Annual Report

2011-12

iv. DeuheeJeefOe HemeueeW kes efueS oes Hemeueer ceewmeceeW nsleg cetue jeefMe keer

efkemle DeLeJee Gme hej yekeeee yeepe Deefleose nes peelee nw.
v.

uecyeer DeJeefOe keer HemeueeW kes efueS Ske Hemeueer ceewmece nsleg cetue jeefMe keer efkemle DeLeJee Gme hej yekeeee yeepe Deefleose nes peelee nw.

efkemeer Yeer Keeles kees Deefveeefcele Keeles kes he ceW ceevee peeSiee eefo Keeles ceW mJeerke=le meercee / DeenjCe meercee mes DeefOeke jeefMe 90 efove mes DeefOeke yekeeee jnleer nes. Ssmes ceeceueeW ceW, peneB cetue heefjeeueveiele Keeles ceW yekeeee Mes<e mJeerke=le meercee / DeenjCe meercee mes kece jnlee nes uesefkeve peneb legueve-he$e keer leejerKe kees efvejvlej he mes 90 efoveeW kes efueS DeLeJee Gmeer DeJeefOe kes oewjeve veeces efkeS ieS yeepe keer Jemetueer nsleg pecee jeefMe Mes<e veneR nes lees Ssmes KeeleeW kees Deefveeefcele Keeles keer esCeer ceW ceevee peeesiee. efkemeer Yeer $e+Ce megefJeOee kes Devleie&le yeQke kees ose efkemeer Yeer Ssmeer jeefMe kees Deefleose ceevee peeesiee eefo en yeQke eje efveOee&efjle keer ieF& ose leejerKe kees Deoe veneR keer peeleer nw.

iewj efve<Heeoke efveJesMe (Sve Heer DeeF&) eefleYetefleeeW kes mebyebOe ceW peneB yeepe/cetueOeve yekeeee nw, yeQke eefleYetefleeeW Hej Deee keer ieCevee veneR kejlee nw leLee efveJesMe kes cetue ceW cetueeme kes efueS mecegefele eeJeOeeve kejlee nw. iewj efve<Heeoke efveJesMe (SveHeerDeeF&) pees iewj efve<Heeoke Deefece (SveHeerS) kes meceeve ner nw, Gmes kenles nQ peneB: (i) yeepe / efkemle (HeefjHekeJe eeeqHleeeW meefnle) ose nw Deewj 90 efoveeW mes DeefOeke mecee leke Deoe jnlee nw.
(ii)

en DeefOeceeve MesejeW Hej peneB efveOee&efjle ueeYeebMe kee Yegieleeve venerb efkeee ieee nw, DeeJeMeke HeefjJele&veeW meefnle ueeiet neslee nw. FeqkeJeer MesejeW kes ceeceues ceW, peneB efkemeer kebHeveer kes MesejeW kes efveJesMe kejves Hej cetue eefle kebHeveer 1/- hees efkeee ieee nw. Yeejleere efj]peJe& yeQke kes efveosMeeW kes Devegmeej Deeleve legueve He$e keer DevegHeueyOelee kes keejCe Gve FeqkeJeer Mesejesb keer ieCevee Yeer SveHeerDeeF& kes He ceW keer peeleer nw. eefo efveie&cekelee& eje eeHle keer ieF& keesF& $e+Ce megefJeOee yeQke keer yeefneeW ceW SveHeerS nw lees Gme efveie&cekelee& eje peejer keer ieF& efkemeer Yeer eefleYetefle ceW efveJesMe kees SveHeerDeeF& leLee efJeueescele: ceevee peeSiee.

(iii)

(iv)

ef[yeWej / yeeb[ ces efveJesMe pees efke Deefece kes He ceW ceeves peeles nQ, efveJesMe Hej ueeiet nesves Jeeues SveHeerDeeF& ceeveob[ kes DeOeOeerve nQ. yeQke keer iewj efve<Heeoke DeefmleeeW kees Deeies efvecveefueefKele -3- esefCeeeW ceW Jeieer&ke=le efkeee ieee nw. DeJeceeveke Deeefmleeeb DeJeceeveke Deeefmle mes DeefYeeee, Ssmeer Deefmle mes nw pees efke 12 cenerveeW keer DeJeefOe mes kece DeLeJee Gme kes mecelegue DeJeefOe kes efueS iewj efve<heeoke Deeefmle jner nes. mebefoiOe Deeefmleeeb efkemeer Yeer Deeefmle kees, 12 cenerveeW kes efueS DeJeceeveke esCeer ceW yeves jnves keer efmLeefle ceW Gmes mebefoiOe kes he ceW Jeieeake=le efkeee peeesiee. neefve Jeeueer Deeefmleeeb neefve Jeeueer Deeefmle mes DeefYeeee Ssmeer Deeefmle mes nQ peneb neefve yeQke DeLeJee Deebleefjke DeLeJee yeee uesKee hejer#ekeeW DeLeJee Yeejleere efjpeJe& yeQke kes efvejer#eCe eje helee eueer nes. neefve Jeeueer DeeefmleeeW ceW GheueyOe eefleYetele kee Jemetueer eesie f
(v)

The installment of principal or interest thereon remains overdue for two crop seasons for short duration crops, V. The installment of principal or interest thereon remains overdue for one crop season for long duration crops. An OD/CC account is treated as 'out of order' if the outstanding balance remains continuously in excess of the sanctioned limit/drawing power for more than 90 days. In cases where the outstanding balance in the principal operating account is less than the sanctioned limit/drawing power, but there are no credits continuously for 90 days as on the date of Balance Sheet or credits are not enough to cover the interest debited during the same period, these accounts are treated as 'out of order'. Any amount due to the bank under any credit facility is overdue if it is not paid on the due date fixed by the bank. non Performing investments (nPi) In respect of securities, where interest/principal is in arrears, the Bank does not reckon income on the securities and makes appropriate provisions for the depreciation in the value of the investment. A non-performing investment (NPI), similar to a nonperforming advance (NPA), is one where: (i) Interest/ installment (including maturity proceeds) is due and remains unpaid for more than 90 days. (ii) This applies mutatis-mutandis to preference shares where the fixed dividend is not paid. (iii) In the case of equity shares, in the event the investment in the shares of any company is valued at Re.1 per company on account of the non-availability of the latest balance sheet in accordance with the Reserve Bank of India instructions, those equity shares are also reckoned as NPI. (iv) If any credit facility availed by the issuer is NPA in the books of the bank, investment in any of the securities issued by the same issuer is treated as NPI and vice versa. (v) The investments in debentures / bonds which are deemed to be in the nature of advance are subjected to NPI norms as applicable to investments. non Performing Assets of the Bank are further classified in to three categories as under: Sub standard Assets A sub standard asset is one which has remained NPA for a period less than or equal to 12 months. Doubtful Assets An asset would be classified as doubtful if it has remained in the sub standard category for 12 months. Loss Assets A loss asset is one where loss has been identified by the bank or by internal or external auditors or the RBI inspection. In loss assets realizable value of security available is less than 10% of balance outstanding/ dues.

IV.

130

Jeeef<e&ke efjhees& Annual Report

cetue, yekeeee Mes<e / oseeW kee 10% mes DeefOeke veneR neslee nw.
b.

2011-12

Ke. keee&veerefle SJeb eefeeeSb yeQke keer, $e+Ce peeseKece eyebOeve kes cenlJehetCe& #es$eeW kees Meeefceue kejles ngS hetCe& he f mes heefjYeeef<ele $e+Ce veerele SJeb efveJesMe veerele nw, pees efke efvecveevegmeej nw : f f DeLe&JeJemLee kes efJeefYeVe #es$eeW ceW Skemeheespej ($e+Ce) meerceeSb, $e+efCeeeW kes efJeefYeVe ekeej Deewj Gvekes ieghe SJeb Geesie $e+Ce efJelejCe ceW Gefele JeJenej mebefnlee yeQke ceW efJeefYeVe mlejeW kes eeefOekeeefjeeW kes efueS $e+Ce eoeve kejves mebyebOeer efJeJeskeeefOekeej $e+Ce efJelejCe eefeee- mJeerke=efle hetJe& efvejer#eCe, j kejvee, cetueebkeve, mJeerke=efle, omleeJespeerkejCe, ceeveerefjbie Deewj Jemetueer Deeefo kes mebyebOe ceW eefeeeSb cetue efveOee&jCe ie. yeQke kee $e+Ce peesefKece oMe&ve, mebjevee Deewj eCeeueer efvecveevegmeej nw $e+Ce peesefKece oMe&ve peesefKece eyebOeve Fme ekeej efkeee peeS efke yeQke kes mebmeeOeveeW keer megj#ee, keeheexjs Je=ef SJeb mece=ef megefveefMele kejves kes meeLe Mesej OeejkeeW kes DeeefLe&ke cetue ceW ye{esejer nes leLee meYeer efnle OeejkeeW kes efnle mebjef#ele neW. yeQke Deheves efJeeere mebmeeOeveeW kees eefceke he mes megJeJeefmLele Deewj keejiej yeveeesb leeefke efJeefYeVe ewveueeW kees hejmhej pees[e pee mekes leLee yeQke kes meeceeve ue#eeW Deewj GsMeeW keer eeefhle keer pee mekes. DeLe&JeJemLee keer efJeefYeVe je^ere eeLeefcekeleeDeeW kees eespeveeye {bie mes hetje kejves kes efueS mebmLeeiele efJee kes DeefYeefveeespeve eje DeLe&JeJemLee kes efJeefYeVe Glheeoke #es$eeW ceW eespeveeye {bie mes ue#e eehle efkeS peeSb. GeceJeej $e+Ce mebmke=efle efJekeefmele kejvee Deewj heefjeeueve me@He kees meneesie eoeve kejvee. efJeefYeVe $e+Ceer JeieeX kees DeeJeMekelee hej DeeOeeefjle Deewj mecee hej $e+Ce megefJeOee GheueyOe kejJeevee. mJeerke=eflehetJe&, mJeerke=efle Ghejeble ceeefveefjbie, hee&Jes#eCe Deewj DevegJeleea keoce G"eles ngS $e+Ce eyebOeve keewMeue kees eYeeJeer yeveevee leeefke yeQke ceW keejiej $e+Ce mebmke=efle efJekeefmele keer pee mekes leLee $e+Ce mebefJeYeeie kees iegCeJeee ege yeveeee pee mekes. iegCeJeee cetueebkeve SJeb lelhejlee kes meeLe efJemle=le ceeie&efveosMeeW keer hetCe& Devegheeueve DeefOeke eYeeJehetCe& {bie mes kejles ngS $e+Ce emleeJeeW hej keee&Jeener kejvee. eqJeefYeVe efJeefveeeceke DeeJeMekeleeDeeW efJeMes<e he mes Yeejleere efjpeJe& yeQke / Deve eeefOekeeefjeeW, SkemeHeespej ceeveob[eW, eeLeefcekelee eehle #es$e kes ceeveob[eW, Deee heneeve Deewj Deeefmle JeieeakejCe ceeie&efveoxMe, hetbpeer heee&hlelee, $e+Ce peesefKece eyebOeve ceeie&efveoxMeeW Deeefo keer Devegheeuevee kejvee. yeQke keer mebjevee Deewj eCeeefueeeb yeQke ceW peesefKece eyebOeve keee&keueeheeW keer osKejsKe leLee mecevJee keeeex kes efueS yees[& eje efveosMekeeW keer Ske Ghemeefceefle kee ie"ve efkeee ieee nw. $e+Ce veerefleeeW meefnle efJeefYeVe $e+Ce peesefKece veerefleeeW kees leweej kejves Deewj Gve kee efeeevJeeve megefveefMele kejves, $e+Ce eoeve kejves mebyebOeer

c.

Strategies and Processes The bank has a well defined Loan Policy & Investment Policy covering the important areas of credit risk management as under: Exposure ceilings to different sectors of the economy, different types of borrowers and their group and industry Fair Practice Code in dispensation of credit Discretionary Lending Powers for different levels of authority of the bank Processes involved in dispensation of credit presanction inspection, rejection, appraisal, sanction, documentation, monitoring, and recovery. Fixation of pricing. the Credit Risk philosophy, architecture and systems of the bank are as under Credit Risk Philosophy To optimize the risk and return envisaged in order to see that the Economic Value Addition to Shareholders is maximized and the interests of all the stakeholders are protected alongside ensuring corporate growth and prosperity with safety of banks resources. To regulate and streamline the financial resources of the bank in an orderly manner to enable the various channels to incline and achieve the common goal and objectives of the Bank. To comply with the national priorities in the matter of deployment of institutional finance to facilitate achieving planned growth in various productive sectors of the economy. To instill a sense of credit culture enterprise-wide and to assist the operating staff. To provide need-based and timely availability of credit to various borrower segments. To strengthen the credit management skills namely pre-sanction, post-sanction monitoring, supervision and follow-up measures so as to promote a healthy credit culture and maintain quality credit portfolio in the bank. To deal with credit proposals more effectively with quality assessment, speedy delivery, in full compliance with extant guidelines. To comply with various regulatory requirements, more particularly on Exposure norms, Priority Sector norms, Income Recognition and Asset Classification guidelines, Capital Adequacy, Credit Risk Management guidelines etc. of RBI/other Authorities. Architecture and Systems of the Bank: A Sub-Committee of Directors has been constituted by the Board to specifically oversee and co-ordinate Risk Management functions in the bank. Credit Policy Committee has been set up to formulate and implement various credit risk strategy including lending policies and to monitor Banks Enterprisewide Risk Management function on a regular basis.

131

Jeeef<e&ke efjhees& Annual Report

2011-12

Ie.

[.
Geesie

veerefleeeW Deewj yeQke keer GeceJeej peesefKece eyebOeve keeeex keer efveeefcele osKejsKe kejves kes efueS $e+Ceveerefle meefceefle kee ie"ve efkeee ieee nw. $e+Ce emleeJeeW kes ceevekeeW, efJeeere emebefJeoeDeeW, jsefbie ceevekeeW leLee yeWeceeke& kes mebyebOe ceW ceeveke veerefleeeb leweej kejvee. $e+Ce peesefKece eyebOeve ke#e efveOee&efjle meerceeDeeW kes lenle heneeve, mlej, osKejsKe leLee $e+Ce peesefKece efveeb$eCe mebyebOeer keee& osKeles nQ. yees[& / efveeecekeeW Deeefo eje leweej efkeS ieS peesefKece ceeveob[ leLee mebYeeJevee meerceeDeeW kees ueeiet kejvee leLee Gvekee Devegheeueve megefveefMele kejvee. peesefKece cetueebkeve eCeeefueeeW kees leweej kejvee, Sce DeeF& Sme kee efJekeeme kejvee Deewj $e+Ce mebefJeYeeie keer iegCeJeee keer osKejsKe, mecemeeDeeW keer heneeve, keceer kees hetje kejvee. mebefJeYeeie cetueebkeve kejvee, DeLe&JeJemLee, Geesie hej legueveelceke efJeJesevee leweej kejvee, $e+Ce mebefJeYeeie hej ueeeruesheve kee hejer#eCe kejvee. leweej efkeS ieS efveeceeW Deewj ceeie& efveoxMeeW keer hetCe& he mes Devegheeuevee kes efueS $e+Ce meghego&ieer eCeeueer ceW megOeej ueevee. peeseKece efjheexeie keer mebYeeJeveeSb Je eke=efle Deewj/DeLeJee Deekeueve heefle f f b yeQke kes heeme Deheves $e+Ce peesefKece kes efueS ke[er $e+Ce peesefKece jsefbie eCeeueer GheueyOe nw. $e+Ce peesefKeceeW kees kece kejves kes eYeeJeer Gheeeesb ceW efkemeer Yeer Deeefmle efJeMes<e ceW peesefKece keer mebYeeJeveeDeeW kee helee ueieevee, meg{ Deeefmle iegCeJelee osKejsKe, yeQke keer mecee keee&veerefle Deewj $e+Ceveerefle kes Deveghe Dehesef#ele peesefKece efjve& ceeveob[eW kees hetje kejves kes efueS DeeefmleeeW keer keerceleeW kees ueeeruee yeveevee Meeefceue nw. yeQke keer ke[er $e+Ce peeseKece jseie eCeeueer Devleje&ee mlej hej Deheveees pee f f b ^r jns mJehe Deewj efJee keer cenlJehetCe& eefeeeDeeW hej DeeOeeefjle nw Deewj en yeQke kees $e+Ce DeeefmleeeW ceW etke keer mebYeeJeveeDeeW kee efveOee&jCe kejves leLee etke keer iebYeerjlee kee helee ueieeves ceW meneesie kejleer nw Deewj Fme ekeej en eCeeueer yeQke kees heefle efvecee&Ce leLee Deeefmle iegCeJeee kees yejkejej jKeves ceW ceoo kejleer nw. $e+Ce peesefKece kes mebyebOe ceW cee$eelceke ekeerkejCe efvecceevegmeej nQ:
industry (i)

d.

e.

Formulating policies on standards for credit proposals, financial covenants, rating standards and benchmarks. Credit Risk Management cells deal with identification, measurement, monitoring and controlling credit risk within the prescribed limits. Enforcement and compliance of the risk parameters and prudential limits set by the Board/regulator etc., Laying down risk assessment systems, developing MIS, monitoring quality of loan portfolio, identification of problems and correction of deficiencies. Evaluation of Portfolio, conducting comprehensive studies on economy, industry, test the resilience on the loan portfolio etc., Improving credit delivery system upon full compliance of laid down norms and guidelines. The Scope and Nature of Risk Reporting and / or Measurement System The Bank has in place a robust credit risk rating system for its credit exposures. An effective way to mitigate credit risks is to identify potential risks in a particular asset, maintain a healthy asset quality and at the same time impart flexibility in pricing assets to meet the required risk-return parameters as per the banks overall strategy and credit policy. The banks robust credit risk rating system is based on internationally adopted frameworks and global best practices and assists the bank in determining the Probability of Default and the severity of default, among its loan assets and thus allows the bank to build systems and initiate measures to maintain its asset quality. The Quantitative Disclosures in respect of Credit Risk are as under: 31.03.2012 kees As on 31.03.2012 ( Mes<e jeefMe kejes[ . ceW Balance Amount in Rs. Crores)

Fund based non Fund Based Total gross credit risk outstanding balance (global) 291007.34

efveefOe DeeOeeefjle

iewjefveefOe DeeOeeefjle

total

kegue

(i) kegue mekeue $e+Ce peesefKece yekeeee

51027.99 342035.33

Mes<e (Jewefeke) (ii) yekeeee Mes<e kee Yeewieesefueke efJelejCe 1. Iejsuet efJeosMeer 2. (iii) yekeeee Mes<e kee Geesie kes he ceW efJelejCe (Iejsuet) Geesie keeseuee Keveve ueewn SJeb Fmheele Deve Oeeleg SJeb Oeeleg Glheeo

(ii) Geographic distribution of outstanding balance 1. Domestic 2. Overseas (iii) Industry distribution of outstanding balance (Domestic) Industry COAL MINING IRON & STEEL OTHER METALS & METAL PRODUCT ALL ENGINEERING

205453.59 85553.75

42047.66 247501.25 8980.33 94534.08

136.16 890.09 10093.75 2969.98 5638.66

239.23 216.79 3470.47 986.53 4803.88

375.39 1106.88 13564.22 3956.51 10442.54

meYeer Fbpeerefveeefjbie

132

Jeeef<e&ke efjhees& Annual Report

industry OF WHICH : ELECTRONICS

2011-12

Geesie

Fund based non Fund Based 1215.98 6800.47 3906.07 144.43 5654.79 797.64 25.22 2570.71 566.15 303.38 1352.24 572.75 6843.36 ELECTRICITY (TRANS. & DISTR.) COTTON TEXTILES JUTE TEXTILES OTHERS TEXTILES SUGAR TEA FOOD PROCESSING VEGETABLE OILS (INCL.VANASPA TOBACCO & TOBACCO PRODUCTS PAPER & PAPER PRODUCTS RUBBER & RUBBER PRODUCTS CHEMICALS,DYES,PAINTS & PHAR OF WHICH : FERTILIZERS PETRO-CHEMICALS DRUGS & PHARMACEUTICALS CEMENT LEATHER & LEATHER PRODUCTS GEMS & JEWELLERY CONSTRUCTION PETROLEUM AUTOMOBILES INCLUDING TRUCKS COMPUTER SOFTWARE INFRASTRUCTURE OF WHICH:

efveefOe DeeOeeefjle

iewjefveefOe DeeOeeefjle
376.91 491.63 412.00 41.48 1360.74 5.90 2.99 209.23 1807.71 181.35 303.56 85.31 2823.07

total

kegue

efpemeceW mes Fueske^e@efvekeme efJeegle (pesvejsMeve SJeb ^ebmeefceMeve) kee@ve skemeeFume pet skemeeFume Deve skemeeFume eerveer eee Het[ eesmesefmebie Jesefpesyeue Dee@eue (Jevemheefle meefnle) lecyeeket SJeb lecyeeket Glheeo keeiepe SJeb keeiepe Glheeo jye[ SJeb jye[ Glheeo kesefcekeue, [eF& heWme SJeb Heecee&. efpemecesb mes Heef&ueeFpeme& hes^es kesefcekeume [^ie SJeb Heecee&metefkeume meerceW uesoj SJeb uesoj Glheeo pescme SJeb pJesuejer efvecee&Ce hes^esefueece ^ke meefnle Dee@esceesyeeFue kechetj mee@HeJesej DeeOeejYetle megefJeOeeSB efpemecesb mes Tpee& (GlHeeove) otj mebeej me[ke yebojieen Deve DeeOeejYetle megefJeOeeSb iewj yeQefkebie efJeeere kecheefveeeb ^sef[bie Deve Geesie efpemeceW mes :

1592.89 7292.10 4318.07 185.91 7015.53 803.54 28.21 2779.94 2373.85 484.73 1655.79 658.06 9666.43

612.85 918.73 2265.23 1095.15 378.04 1148.06 4764.36 3832.23 2012.13 101.04 22451.50 7501.22 5824.84 4961.88 1658.34 2505.21 12705.94 8784.96 5364.97

1522.92 82.44 452.38 262.82 88.48 114.35 912.21 192.31 548.44 667.44 5152.26 2643.11 689.91 1134.84 29.56 654.84 39.72 5979.73 2204.63 3.05 127.45 186.11 697.20

2135.76 1001.18 2717.60 1357.97 466.52 1262.41 5676.58 4024.54 2560.56 768.48 27603.76 10144.34 6514.75 6096.72 1687.90 3160.06 12745.66 14764.69 7569.60 280.22 605.05 970.05 2845.84

POWER (GENERATION) TELECOMMUNICATION ROADS PORTS OTHER INFRASTRUCTURE NBFCs TRADING OTHER INDUSTRIES

Hese HeoeLe& OF WHICH: ueke[er iueeme hueeefmke

BEVERAGES WOOD GLASS PLASTIC

277.17 477.60 783.93 2148.64 111904.24

kegue

TOTAL

33604.25 145508.49

133

Jeeef<e&ke efjhees& Annual Report

2011-12

GeesieeW ceW $e+Ce Skemehees]pej, peneb yekeeee Skemehees]pej yeQke kes kegue Iejsuet $e+Ce Skemehees]pej kes 5% mes DeefOeke nw, Fme ekeej nw, ece mebKee Geesie
industry

Credit exposure in industries where out standing exposure is more than 5% of the total domestic credit exposure of the bank are as follows:

Skemehees]pej jeefMe (kejes[ . ceW) kegue Iejsuet Skemehees]pej kee %

Exposure amt. (in cr.) % of total Domestic Exposure

Sr no 1

2 3

^sef[bie Trading ueewn Deewj Fmheele Iron and Steel SveyeerSHemeer NBFC
f.

14764.69 13564.22 12745.66

Residual maturity breakdown of assets

5.97 5.48 5.15

e.

DeeefmleeeW keer DeJeefMe heefjhekeJelee kee efJeues<eCe

31 ceee& 2012 kees DeeeqmleeeW kee DeJeefMe mebefJeoeiele HeefjHekeJelee efJeMues<eCe time bucket

Residual contractual maturity breakdown of Assets - As on 31st March 2012

meceeeJeefOe

Deefece Advances Iejsuet . Iejsuet efJeosMeer efJeosMeer

int'l

efveJesMe investments kegue (S) Iejsuet efJeosMeer

int'l

Other Foreign Currency Assets

Deve efJeosMeer cege Deeefmleeeb efJeosMeer

int'l

Domestic cege Rupee Domestic Fgn Currency

total (A)

Domestic

total (B) Domestic

kegue (yeer)

Iejsuet

kegue (meer)
total (C )

total Assets (A+B+C)

kegue Deeefmleeeb

eefleMele
%age

1 efove 2-7 efove 8-14 efove 15-28 efove

1 Day 2-7 Days 8-14 Days 15-28 Days

1689.14 2773.08 6385.73 2392.66 14454.43 11752.04

57.59 120.28 456.24 213.29 1061.07 2308.70 378.42 987.66 0.00 0.00 5583.25

591.48 3357.50 1762.56 3782.63 21019.83 15856.16 7919.82 16357.23 10819.14 3835.54 85301.90

2338.20 6250.86 8604.54 6388.59 36535.33 29916.90 27675.88

418.32 1186.93 287.03 702.96 5531.30 765.66 1393.43

1.33 0.00 3.30 61.55 206.11 465.83 239.67

419.65 1186.93 290.33 764.51 5737.41 1231.49 1633.10

71.43 142.56 803.43 1954.66 2085.88 50.87 0.00 104.54 0.00 0.00

7939.96

8011.39

10769.24 14375.57 12748.82 10985.98

2.60% 3.46% 3.07% 2.65%

6795.22 6937.78 3050.53 3853.96 1878.22 3832.88 6985.74 9071.62 5822.77 5873.64 6293.47 6293.47 79.15 30.26 233.75

29 efove-90 efove 29-90 Days 3 cenerves-6 cenerves 3-6 months

51344.37 12.37% 37022.03 35602.45 8.92% 8.58%

6 cenerves-12 cenerves 6 - 12 months 19377.64 1 Je<e&-3 Je<e& 3 Je<e&-5 Je<e&

1-3 years 3-5 years 78154.92 20235.90

95499.81 12170.52 31055.04 9320.52

657.75 12828.27 1272.73 10593.25 1036.14 48524.47 3944.41 83209.40

183.69 108511.76 26.15% 30.26 233.75 41678.54 10.05% 91870.37 22.14%

5 Je<e& mes DeefOeke Over 5 years 39276.61 kegue

TOTAL 196492.14

43112.15 47488.34 287377.29 79264.99

5213.37 39109.07 44322.44 414909.13 100.00%

vees : Fme Deebke[s ces nceejer Deheveer MeeKeeDeeWs kes heeme ceewpeto efJeosMeer cegoe efveefOeeeb, peesefke leguevehe$e Deblej keeee&uee meceeeespeve kee Yeeie nesleer nw, Meeefceue vener nw. . iewj eqve<heeoke DeefeceeW SJeb efveJesMeeW kes yeejs ceW ekeerkejCe eceebke
i

NOTE: * This figure excludes the foreign currency funds with our own branches which forms a part of Inter Office Adjustment in Balance Sheet g. Disclosures in respect of Non Performing Advances and Investments Asset Category

Sr. no.

Deeefmle esCeer SveheerS (mekeue) DeJeceeveke mebefoiOe 1 mebefoiOe 2 mebefoiOe 3 neefve

i

jeeqMe kejes[ ` ceW Amount in ` Crores

4464.75 2661.82 664.60 531.01 123.10 484.22

NPAs (Gross): Substandard Doubtful 1 Doubtful 2 Doubtful 3 Loss

134

Jeeef<e&ke efjhees& Annual Report

eceebke
ii

2011-12

Sr. no.

Deeefmle esCeer Meg SveheerS kegue SveheerS Devegheele mekeue DeefeceeW ceW mekeue SveheerS efveJeue Deefece ceW efveJeue SveheerS
ii Net NPAs Total iii

Asset Category

jeeqMe kejes[ ` ceW Amount in ` Crores

1543.64

iii

NPA Ratios Gross NPAs to gross advances Net NPAs to net advances 1.53% 0.54% 3152.50 3443.31 2131.06 4464.75 2361.62 1836.42 1276.93 2921.11 339.55 291.34

iv

SveheerS (mekeue) kee cetJeceW eejbefYeke Mes<e pees[ IeeJe Deefvlece Mes<e

iv

Movement of NPA(Gross) Opening balance Additions Reductions Closing balance

SveheerS kes efueS eeJeOeeve kee cetJeceW eejbefYeke Mes<e Je<e& kes oewjeve efkeee ieee eeJeOeeve yes Keeles/DeefOeke eeJeOeeve kee hegvejebkeve Deefvlece Mes<e

Movement of provisions for NPAs Opening balance Provisions made during the year Write off/ Write back of excess provision Closing balance

vi

iewj efve<heeoke efveJesMe iewj efve<heeoke efveJesMe keer jeeqMe iewj efve<heeoke efveJesMe kes efueS jKes iees eeJeOeeve keer jeeqMe

vi

Non Performing Investments Amount of Non-Performing Investments Amount of provisions held for nonperforming investment

vii

Je<e& kes oewjeve efveJesMe hej cetueeme nsleg eeJeOeeveeW kee vii Movement of provisions for depreciation on investments during the year cetJeceW eejbefYeke Mes<e DeJeefOe kes oewjeve efkeee ieee eeJeOeeve hegvejebkeve Deefvlece Mes<e
Opening balance Provisions made during the period Write-back Closing balance 479.53 *364.20 141.80 701.93

* . 21.96 kejes[ kes efJeefvecee Gleej-e{eJe kees Devleje&^ere Skemehees]pej kes efueS meceeeesefpele efkeee ieee nw. *Exchange fluctuation of Rs. 21.96 cr has been adjusted for international exposure. V.

$e+Ce peeseKece : ceevekeerke=le heefle kes lenle heesHeeseueees nsleg f & f ekeerkejCe
ceevekeerrke=le heefle kes lenle yeQke, Yeejleere efjpeJe& yeQke eje Devegceesefole meYeer F&meerSDeeF& (yeee $e+Ce cetueekeve mebmLeeve) eLee meerSDeejF&, efeefmeue, efHee (Fbef[ee), Deewj DeeFmeerDeejS keer Iejsuet $e+Ce Skemeheespej nsleg jsefbie kees mJeerkeej kejlee nw. efJeosMeer $e+Ce Skemeheespej kes efueS yeQke msC[[& SJeb hetDej, cet[er, leLee efHee keer jsefbie mJeerkeej kejlee nw. yeQke keeheexjs leLee meeJe&peefveke #es$e eefleeve kes GOeejkelee&DeeW kees F&meerSDeeF& mes jsefbie uesves kees eeslmeeefnle kejlee nw Deewj peneB kener Ssmeer jsefbie GheueyOe nw, JeneB peesefKece hej DeeefmleeeW keer ieCevee kes efueS Fve jsefbieeW kee Gheeesie efkeee nw.efvecveefueefKele leerve ecegKe peesefKece mecetneW ceW ceevekeerke=le heefle (cetueebefkele Deewj iewj cetueebefkele) kes Devegmeej peesefKece kece kejves kes heeele, peesefKece jeefMeeeB Fme ekeej nw.

V.

Credit risk : Disclosures for portfolios subject to the standardised approach

Under Standardized Approach the bank accepts rating of all RBI approved ECAI (External Credit Assessment Institution) namely CARE, CRISIL, Fitch (India), , ICRA and Brickwork India Pvt Ltd for domestic credit exposures. For overseas credit exposures the bank accepts rating of Standard & Poor, Moodys and Fitch. The bank encourages Corporate and Public Sector Entity (PSE) borrowers to solicit credit ratings from ECAI and has used these ratings for calculating risk weighted assets wherever such ratings are available. The exposure amounts after risk mitigation subject to Standardized Approach (rated and unrated) in the following three major risk buckets are as under:

135

Jeeef<e&ke efjhees& Annual Report

2011-12

jeefMe kejes[ hees ceW / Amount in Cr. peesefKece Yeej keer esCeer 100% peesefKece Yeej mes kece 100% peesefKece Yeej 100% peesefKece Yeej mes DeefOeke kegue meerDeejSce keewleer kegue Skemehees]pej (SHe yeer+Sve SHe yeer)
Vi. Category of Risk Weight Below 100% risk weight 100% risk weight More than 100 % risk weight CRM DEDUCTED Total Exposure (FB+NFB)

kegue/total
189250.86 110400.37 18366.75 24017.35 342035.33

Deefece peesefKece vetveerkejCe

Vi. Credit risk mitigation:

a. Bank obtains various types of securities (which may also be termed as collaterals) to secure the exposures (Fund based as well as Non-Fund based) on its borrowers. Bank has adopted reduction of exposure in respect of certain credit risk mitigant, as per RBI guidelines. Wherever corporate guarantee is available as credit risk mitigant, the credit risk is transferred to the guarantor to the extent of guarantee available. Generally following types of securities (whether as primary securities or collateral securities) are taken: 1. Moveable assets like stocks, moveable machinery etc. 2. Immoveable assets like land, building, plant & machinery. 3. Shares as per approved list 4. Banks own deposits 5. NSCs, KVPs, LIC policies, Securities issued by Central & State Governments etc. 6. Debt securities - rated by approved credit rating agency- with certain conditions 7. Debt securities- not rated- issued by a bank- with certain conditions 8. Units of Mutual funds 9. Cash Margin against Non-fund based facilities 10. Gold and Gold Jewelry. The bank has well-laid out policy on valuation of securities charged to the bank. The securities mentioned at Sr. No. 4 to 10 above are recognized as Credit Risk Mitigants under Basel-II standardized approach for credit risk. The main types of guarantors against the credit risk of the bank are: Individuals (Personal guarantees) Corporates Central Government State Government ECGC CGTMSE CRM collaterals available in Loans Against Banks Own Deposit and Loans against Government Securities, LIC Policies constitute a major percentile of total CRM. CRM securities are also taken in non fund based facilities like Guarantees and Letters of Credit.

ke. yeQke Deheves GOeejkelee&DeeW hej Skemeheespej (efveefOe DeeOeeefjle leLee iewj efveefOe DeeOeeefjle) kees mebjef#ele kejves kes efueS efJeefYeVe ekeej keer eefleYeteleeeB (pees f efke mebheeefe&ke he ceW Yeer nes mekeleer nw) eehle kejles nQ. yeQke ves Yeejleere w efjpeJe& yeQke kes efoMee-efveoxMeeW kes Devegmeej keg Deefece peeseKece vetve ] f kejves kes yeejs ceW Skemeheespej ceW keceer keer veerele kees Deheveeee nw, peneb f keneR keeheexj ieejber Deefece peeseKece vetve kejves kes he ceW GheueyOe s f nw, Deefece peeseKece GheueyOe ieejber keer meercee leke ieejberoeleeDeeW kees f Debleefjle efkeee peelee nw. meeceevele: efvecveefueefKele ekeej keer eefleYeteleeeB f (cegKe eefleYeteleeeB DeLeJee mebHeeefe&ke eefleYeteleeeB) ueer peeleer nQ. f f w 1. 2. 3. 4. 5. me@ke, eue ceMeervejer Fleeefo pewmeer eue DeeefmleeeB. Yetefce, efyeefu[bie, hueeb leLee ceMeervejer pewmeer Deeue DeefmleeeB. Devegceesefole meteer kes Devegmeej Mesej yeQke keer mJeeefOeke=le peceejeefMeeeB. je^ee yeele eceeCehe$e, efkemeeve efJekeeme he$e, SueDeeFmeer hee@eueefmeeeB, r f kesvere/jepe mejkeejeW Deeefo eje peejer keer ieF& HeeleYeteleeeB Fleeefo f f 6. $e+Ce HeefleYetefleeeb - keefleHee Meleexb kes meeLe Devegceesefole kesef[ jsefbie Spesvmeer eje jsefbie eeHle 7. $e+Ce HeefleYetefleeeb - keefleHee Melees kes meeLe yeQke eje peejer keer ieF&iewj-jsefbie eeHle 8. cetegDeue Heb[eW keer etefveW 9. iewj efveefOe DeeOeeefjle megefJeOeeDeeW kes hess vekeoer ceeefpe&ve. 10. mJeCe& SJeb mJeCe& DeeYet<eCe
yeQke ves, yeQke kees eYeeefjle eefleYetefleeeW kes cetueebkeve kes mebyebOe ceW yesnlej veerefle leweej keer nw. yeQke ves Thej ece mebKee 4 mes 10 hej GefuueefKele eefleYetefleeeW kees $e+Ce peesefKece nsleg ceevekeerke=le heefle yeemesue-II kes Devleie&le $e+Ce peesefKece keceer keejke kes he ceW efueee nw] yeQke kes $e+Ce peeseKece kes SJepe ceW ieejberoeleeDeeW kes ecegKe ekeej efvecveevegmeej nQ: f Jeweefkeleke (Jeefeiele ieejbefeeb) keeheexjsdme kesvere mejkeej jepe mejkeej F&meerpeermeer meerpeererSceSmeF& meerDeejSce mebheeefe&ke ecegKele: yeQke keer mJeeb keer pecee-jeefMeeeW kes hess $e+CeeW ceW Deewj mejkeejer eefleYetefleeeW, SueDeeF&meer hee@efueefmeeeW kes hess $e+CeeW ceW

136

Jeeef<e&ke efjhees& Annual Report

GheueyOe nesles nQ DeLee&le es kegue meerDeejSce kee ecegKe Yeeie nesles nQ. meerDeejSce eefleYeteleeeb, iewj efveefOe DeeOeeefjle megeJeOeeDeeW pewmes ieejbeeeW Deewj $e+Ce-he$eeW ceW Yeer f f f ueer peeleer nQ. yeQke kes Skemeheespeme& kes mebyebOe ceW meerDeejSce kes he ceW GheueyOe hee$e ieejbjesb (yeemesue ~~ kes Devegmeej) ceW kesvere/jepe mejkeej, F&meerpeermeer, meerpeererSmeDeeF&, keeGb Heeer& keer DeHes#ee kece peeseKece Yeej Jeeues yeQke Je HeeLeefceke [eruej leLee f Deve mebmLeeSb (cegKele: Hesj, Deveg<ebieer leLee mebyeb kebHeefveeeb) efpevnW SS (-) ee W yesnlej jseie oer ieF& nw, Meeefceue nQ. f b f f Ke. eleske $e+Ce peeseKece mebeJeYeeie kes efueS kegue Skemeheespej, pees efke hee$e efJeeere mebheeefe&ke eje keJej efkeee ieee nw, ceeefpe&ve kees ueieeves kes heMeele efvecveevegmeej nw: $e+Ce peeseKece mebeJeYeeie f f osMeer ieejber efJeosMeer ieejber meeJe&peefveke #es$e FkeeFeeb yeQkeeW hej oeJes eeLeefceke [eruej kee@heexj s #es$eere efjsue mebeJeYeeie f DeeJeemeere mebheefe JeeefCeefpeke efjeue Fms efJeefMe eseCeeeb f Deve Deeefmleeeb kegue ] ie.

2011-12

Eligible guarantors (as per Basel-II) available as CRM in respect of Banks exposures are mainly Central/ State Government, ECGC, CGTMSE, Banks & Primary Dealers with a lower risk weight than the counter party AND other entities (mainly parent, subsidiary and affiliate companies) rated AA(-) or better. b. For each credit risk portfolio, total exposure that is covered by eligible financial collateral, after application of haircut is as under:

jeefMe kejes[ hees ceW Amount in Cr.

Financial Collateral (post haircut)

Credit Risk Portfolio Domestic Sovereign Foreign Sovereign Public Sector Entities Claims on Banks Primary Dealers Corporates Reg Retail Portfolio Residential Property Commercial Real Estate Specified Categories Other Assets TOTAL

efJeeere mebheeefe&ke (ceeefpe&ve heMeeled)

0.26 0.00 2419.09 186.57 0.00 12892.30 7858.32 209.46 50.76 374.35 26.24 24017.35

SkemeheespejeW kee efJeJejCe, peesefke ieejbefeeW eje keJej efkeS ieS nQ, (Yeejleere efj]peJe& yeQke eje Devegcele) Deeefmle esCeer
Asset category

c.

Details of exposures that are covered by Guarantees (permitted by RBI) jeefMe kejes[ hees ceW Amount in Cr.

F&meerpeermeer
ECGC

meerpeererSceSmeF&
CGtMSE

Rated AA Guarantee by and above State Govt

SS jss[ leLee DeefOeke

jepe mejkeej ieejber

Guarantee by Central Govt 0 50.01 0 0 0 0 0 0 0 50.01

kesvere mejkeej ieejber

osMeer ieejbefeeb meeJe&peefveke #es$e keer FkeeFeeb yeQkeeW hej oeJes kee@heexj s efJeefveeeceke efjsue mebeJeYeeie f DeeJeemeere mebheefe JeeefCeefpeke efjeue Fms efJeefMe eseCeeeb f Deve Deeefmleeeb kegue ]

Domestic Sovereigns Public Sector Entity Claims on Banks Corporates Regulatory Retail Portfolio Residential Property Comml. Real Estate Specified Categories Other Assets TOTAL

0.00 0.00 0.00 1724.02 103.62 0.00 0.00 0.00 0.00 1827.64

0.00 0.13 0.00 3.12 757.36 0.09 0.00 0.00 0.00 760.70

0.00 33.27 0.00 8.91 0.00 0.00 0.00 0.00 0.00 42.18

0.00 7660.80 0.00 0.00 0.00 0.00 0.00 0.00 0.00 7660.80

137

Jeeef<e&ke efjhees& Annual Report

Vii.

2011-12

eefleYetleerkejCe

Vii. Securitisation
a. The Bank has a Securitization Policy duly approved by its Board. As per the Policy the nature of portfolio to be securitized are retail loans (housing loans, auto loans, and advance against properties, personal loans and credit cards) SSI and Infrastructure projects loans. The Bank does not have any case of its assets securitised as on 31st March, 2012. b. There is no case of retained exposure in respect of securitization. Amount of securitization exposure purchased by the bank is as under:-

ke. yeQke keer eefleYetefle veerefle nw efpemes yees[& eje Devegceesefole efkeee ieee nw. veerefle kes Devegmeej eefleYetle efkees peeves Jeeues mebefJeYeeie keer eke=efle efjsue $e+Ce (DeeJeeme $e+Ce, Dee@es $e+Ce, heefjmebheefeeeW kes hess Deefece, Jeweefeke $e+Ce leLee esef[ kee[&dme) SmeSmeDeeF& SJeb DeeOeejYetle heefjeespevee $e+Ce nQ. efoveebke 31 ceee&, 2012 kees yeQke kes heeme Deheveer DeeefmleeeW kees eefleYetle kejves kee keesF& ceeceuee veneR nw. Ke. eefleYetleerkejCe kes mebyebOe ceW eefleOeeefjle Skemeheespej kee keesF& ceeceuee veneR nw. yeQke eje Kejeros ieS eefleYeteflekejCe Skemeheespej keer jeefMe efvecveevegmeej nw: efJeosMeer $e+Ce jsefbie kes Devegmeej peesefKece Yeej esCeer
Risk weight category as per external credit rating

jeefMe kejes[ hees ceW Amount in Cr.

Book value

yener cetue

yeQefkebie yegke kes Devleie&le jKeer ieeer jeefMe

Amt held under banking book 44.18 44.18

RW % 100 100

peesefKece Yeej %

peesefKece meceeeesefpele cetue

Risk adjusted value 44.18 44.18

SSS - efeefmeue kegue ie.

Viii.

AAA CRISIL total

44.18 44.18 c.

yeQke keer Je<e& 2012-13 kes oewjeve Deheveer efkemeer Yeer ceeveke DeeefmleeeW kee eefleYeteflekejCe kejves keer keesF& eespevee veneR nw.

The bank does not presently plan to securitise any of its standard assets during the year 2012-13.

Jeeheej yener ceW yeepeej peesefKece

yeQke yeepeej peesefKece kees Ssmeer mebYeeJe neefve ceW Jeieeake=le kejlee nw pees yeepeej cetueeW ceW eefleketue heefjefmLeefleeeW kes keejCe nes mekeleer nw. Jeeheej yener ces yeepeej peesefKece kes lenle efvecveefueefKele peesefKece eyebefOele efkeS peeles nQ:

Viii. Market risk in trading book

The Bank defines market risk as potential loss that the Bank may incur due to adverse developments in market prices. The following risks are managed under Market Risk in trading book:

yeepe oj peesefKece

Interest Rate Risk Currency Risk Price risk

kejWmeer peesefKece cetue peesefKece

peesefKece eyebOeve kes efueS yeQke kes efveosMeke ceb[ue ves efJeefYeVe meerceeSb efveOee&efjle keer nQ pewmes mekeue efveheeve meerceeSb, #eefle jesOe meerceeSb, Deewj cetue peesefKece meercee cetue Deeefo. peesefKece meerceeSb, Kegueer yeepeejiele efmLeefleeeW mes GlheVe peesefKeceeW kees efveebef$ele kejleer nQ.#eefle jesOe neefve meercee, Jemetueerke=le Deewj DeJemetueerke=le neefveeeW ceW ueer peeleer nw. yeQke ves Yeejleere efjpeJe& yeQke kes efoMee-efveoxMeeW kes Devegmeej JeJemeee mebefJeYeeie hej yeepeej peesefKece mes mebyebefOele hetbpeer eYeej keerr ieCevee kejves kes efueS Ske mecegefele heefle leweej keer nw DeLee&led ceevekeerke=le DeJeefOe heefle. Fme ekeej Deekeefuele hetbpeer eYeej kees peesefKece Yeeefjle DeeefmleeeW ceW heebleefjle efkeee ieee nw. $e+Ce peesefKece kes efueS mekeue peesefKece Yeeefjle DeeefmleeeW, yeepeej peesefKece Deewj heefjeeueve peesefKece kees yeemesue-II kes Devleie&le yeQke kes meerDeejSDeej efveOee&jCe kejves kes efueS efnmeeye ceW efueee peelee nw.

To manage risk, Banks Board has laid down various limits such as Aggregate Settlement limits, Stop loss limits and Value at Risk limits. The risk limits help to check the risks arising from open market positions. The stop loss limit takes in to account realized and unrealized losses. Bank has put in place a proper system for calculating capital charge on Market Risk on Trading Portfolio as per RBI Guidelines, viz., Standardised Duration Approach. The capital charge thus calculated is converted into Risk Weighted Assets. The aggregate Risk Weighted Assets for credit risk, market risk and operational risk are taken into consideration for calculating the Banks CRAR under Basel-II.

138

Jeeef<e&ke efjhees& Annual Report

efoveebke 31 ceee& 2012 kees yeepeej peesefKece (ceevekeerke=le DeJeefOe heefle kes Devegmeej) mebyebOeer hetbpeer eYeej leLee peesefKece Jeeueer Deeefmleeeb efvecveevegmeej nQ.

2011-12

Risk Weighted Assets and Capital Charge on Market Risk (as per Standardised Duration Approach) as on 31st March,2012 are as under:(. kejes[ ceW Rs. in Cr.)

peesefKece Yeej Deeefmleeeb yeepe oj peesefKece FefkeJeer efmLeefle peesefKece efJeosMeer cege peesefKece kegue hetbpeer eYeej
iX. Interest Rate Risk Equity Position Risk Foreign Exchange Risk Total Capital Charge RWAs 6372.91 5606.00 225.00 12203.91

9% Hej vetvelece hetbpeer eceej Minimum Capital Charge at 9% 573.56 504.54 20.25 1098.35

heefjeeueve peesefKece
Yeejleere efjpeJe& yeQke kes efoMee-efveoxMeeW kes Devegmeej yeQke ves heefjeeueve peeseKece f nsleg hetpeer DeeJeMekeleeDeeW kee Deekeueve kejves kes efueS DeeOeejYetle meteke heefle b f Deheveeeer nw. cetue heefle kes Devleie&le iele 3 Je<eeX keer Deewmele Deee kees peeseKece Yeeefjle Deeefmle leke ueeves kees Oeeve ceW jKee ieee nw.

iX. Operational risk

In line with RBI guidelines, Bank has adopted the Basic Indicator Approach to compute the capital requirements for Operational Risk. Under Basic Indicator Approach, average income of last 3 years is taken into consideration for arriving at Risk Weighted Assets.

X.

yeepe oj peesefKece kees oes heefleeeW kes ceeOece mes efveOee&efjle Je ceeveerj efkeee peelee nw. (i) peesefKece hej Deee (heejbheefjke Devlej efJeMuess<eCe) (DeuheeJeefOe) Fme heefle kes lenle yeepe ojeW ceW heefjJele&veeW kee yeQke keer Meg yeepe Deee hej he[ves Jeeues lelkeeue eYeeJe kee eqJeMues<eCe efkeee ieee nw. peesefKece hej Deee kees efJeefYeVe heefjMeeW ceW efvecveevegmeej efJeMuesef<ele efkeee ieee nw. 1. Deee jsKee peesefKece : DeeefmleeeW Deewj oseleeDeeW kes efueS 1% meceeveeblej heefjJele&ve kee Devegceeve ueieeee ieee nw. 2. DeeefmleeeW kes efueS esCeer-Jeej efYeVe Deee heefjJele&veeW kee Devegceeve ueieeee ieee nw Deewj es oseleeDeeW hej Yeer ueeiet nesles nQ. 3. Ssefleneefmeke eJe=efle kes Devegmeej DeeOeej peesefKece SJeb meceeefnle efJekeuhe peesefKece kee Devegceeve ueieeee ieee nw. (ii) FefkeJeer kee DeeefLe&ke cetue (DeJeefOe Devlej efJeues<eCe) (oerIee&JeefOe) en keee& DeeefmleeeW SJeb oseleeDeeW keer mebMeesefOele DeJeefOe keer ieCevee kejkes efkeee peelee nw leeefke FefkeJeer keer mebMeesefOele DeJeefOe kee efveOee&jCe efkeee pee mekes. Fme heefle kees Deee ceW efoS HeefjJele&ve nsleg Deee jsKee ceW meceevlej efMeHe ceevee peelee nw. FefkeJeer kes DeeefLe&ke cetue Hej HeYeeJe kees pewmee Yeejleere efjpeJe& yeQke ves efJeMuesef<ele efkeee nw, efveeefcele DeblejeueeW Hej 200 DeeOeej Debkeere oj nsleg efJeMuesef<ele efkeee peelee nw. mebyebefOele HeefjHekeJelee kes efueS yeepeej menye Deee kees mebMeesefOele DeJeefOe keer ieCevee ceW Heegkele efkeee peelee nw. yeQefkeie yeefneeW ceW yewke kes yeepe oj peesefKece kee efJeMues<eCe oesveeW Iejsuet leLee efJeosMeer HeefjeeueveeW kes efueS efkeee peelee nw. Iejsuet HeefjeeueveeW kes efueS FefkeJeer kes DeeefLe&ke cetue kee Deekeueve leLee efveiejeveer efleceener DeeOeej Hej keer peeleer nw. Ke. yeepe-ojeW ceW 100 DeeOeej Debkeere cetJeceW kes hess yeQke keer Meg yeepe Deee hej Meg eYeeJe Iejsuet heefjeeuekeeW kes efueS . 185.22 kejes[ nw (heee mebmeeOeve SJeb heefjeespeve) peyeefke Devleje&<^ere HeefjeeueveeW kes efueS en 92.66 kejes[ heS nw.

ke

yeQefkebie yeefneeW ceW yeepe oj peesefKece (DeeF&DeejDeejyeeryeer)

X . interest rate risk in the banking book (iRRBB)

a. The interest rate risk is measured and monitored through two approaches: (i) Earning at Risk (Traditional Gap Analysis) (Short Term): The immediate impact of the changes in the interest rates on net interest income of the bank is analysed under this approach. The Earning at Risk is analysed under different scenarios: Yield curve risk: A parallel shift of 1% is assumed for assets as well as liabilities. 2. Bucket wise different yield changes are assumed for the assets and the same are applied to the liabilities as well. 3. Basis risk and embedded option risk are assumed as per historical trend (ii) Economic Value of Equity (Duration Gap Analysis) (Long term) Modified duration of assets and liabilities is computed separately to finally arrive at the modified duration of equity. This approach assumes parallel shift in the yield curve for a given change in the yield. Impact on the Economic Value of Equity is also analysed for a 200 bps rate shock as required by RBI. Market linked yields for respective maturities are used in the calculation of the Modified Duration. The analysis of banks Interest Rate Risk in Banking Book (IRRBB) is done for both the Domestic as well as Overseas Operations. The Economic value of equity for Domestic Operations is measured and monitored on a quarterly basis. The net impact on Net Interest Income (NII) of the bank against 100 bps change in interest rates is Rs 185.22 Crore in the Domestic Operations (Rupee resources and deployment) and Rs. 92.66 Crore in International Operations. 1.

b.

139

Jeeef<e&ke efjhees& Annual Report

2011-12

cenlJehetCe& efJeeere meteke

S.No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Key Financial indicators

e.meb.
Particulars

efJeJejCe

(In Percentage)

eefleMele ceW

31.03.2009 7.78% 5.14% 2.91% 2.64% 1.42% 1.84% 45.38% 2.22% 1.15% 19.48% 0.98% 1.10% 9.50% 5.71% 17.22%

31.03.2010 6.86% 4.42% 2.74% 2.44% 1.15% 1.56% 43.57% 2.03% 1.26% 22.19% 1.10% 1.21% 8.55% 4.90% 20.90%

31.03.2011 6.97% 4.16% 3.12% 2.80% 0.89% 1.47% 39.87% 2.22% 1.35% 21.42% 1.18% 1.33% 8.48% 4.56% 17.76%

31.03.2012 7.58% 4.95% 2.97% 2.64% 0.87% 1.32% 37.55% 2.19% 1.28% 19.11% 1.12% 1.24% 9.39% 5.62% 16.22%

yeepe Deee / Deewmele keee&Meerue efveefOeeeb (S[yuetSHe) yeepe Jee / S[yuetSHe Meg yeepe ceeefpe&ve

Interest Income / Average Working Funds (AWF) Interest expenses / AWF Net Interest Margin (NIM)

yeepe efJemleej / S[yuetSHe

Interest spread / AWF Non-Interest Income / AWF Operating expenses / AWF

iewj-yeepe Deee / S[yuetSHe

heefjeeueve Jee / S[yuetSHe

ueeiele-Deee Devegheele

Cost Income Ratio

mekeue (heefjeeueve) ueeYe / S[yuetSHe Meg ueeYe / S[yuetSHe

Net profit / AWF

Gross (Operating) profit / AWF

Meg ceeefueele Hej HeefleueeYe DeeefmleeeW Hej HeefleueeYe

Return on Net Worth Return on Assets

Deewmele DeeefmleeeW hej eefleueeYe DeefeceeW hej eefleHeue

Return on Average Assets Yield on Advances

peceejeefMeeeW keer ueeiele

Cost of Deposits

ueeYeebMe Yegieleeve Devegheele (keejheesjs ueeYeebMe kej meefnle) $e+Ce pecee Devegheele

Dividend payout Ratio (including Corporate Dividend Tax) 16 17 81.94% 87.44% 84.47% 88.74% 86.77% 90.29% 86.86% 90.36%

Credit -- Deposit Ratio

Credit + Non SLR Investment (excluding Investments in Subsidiaries) -- Deposit Ratio 18

$e+Ce + iewj meebefJeefOeke eueefveefOe Devegheele efveJesMe (Deveg<ebieer FkeeFeeW ceW efveJesMe kees es[kej) pecee Devegheele

hetbpeer heee&hlelee Devegheele (yeemesue I) Capital Adequacy Ratio (BASEL I) erej Tier - I erej Tier - II

12.88% 7.79% 5.09% 14.05% 8.49% 5.56%

12.84% 8.22% 4.62% 14.36% 9.20% 5.16%

13.02% 8.96% 4.06% 14.52% 9.99% 4.53%

12.95% 9.56% 3.39% 14.67% 10.83% 3.84%

19

hetbpeer heee&hlelee Devegheele (yeemesue II) Capital Adequacy Ratio (BASEL II) erej Tier - I erej Tier - II

140

Jeeef<e&ke efjhees& Annual Report

2011-12

S.No. 1 2 3 4 5 6 7 8 9 10 11

e.meb.

Particulars

efJeJejCe

(In Percentage)

eefleMele ceW

31.03.2009 36838 2974 8.63 7.57 11.69 6.05 112.86 1.45 0.75 61.14 313.82

31.03.2010 38960 3148 9.81 8.94 12.67 7.85 132.24 1.57 0.97 83.96 378.44

31.03.2011 40046 3418 12.29 11.26 17.43 10.59 156.27 2.04 1.24 116.37 505.71

31.03.2012 42175 3959 14.66 13.15 20.35 11.87 169.80 2.17 1.26 127.84 637.37

kece&eejer (mebKee)
Employees (number)

MeeKeeSb (mebKee)

Branches (number)

Heefle kece&eejer JeJemeee (.kejes[ ceW)

Business per employee (Rs. in crore)

Heefle kece&eejer Deewmele JeJemeee (.kejes[ ceW) Heefle kece&eejer mekeue ueeYe (.ueeKeeW ceW)

Average Business per employee (Rs in crore) Gross Profit per employee (Rs. in lakhs)

Heefle kece&eejer efveJeue ueeYe (. ueeKeeW ceW) Heefle MeeKee JeJemeee (.kejes[ ceW)

Net Profit per employee (Rs. in lakhs) Business per branch (Rs. in crore)

Heefle MeeKee mekeue ueeYe (.kejes[ ceW) Heefle MeeKee Meg ueeYe (.kejes[ ceW) Heefle Mesej Deee (HeeeW ceW)

Gross Profit per branch (Rs. in crore) Net Profit per branch (Rs. in crore) Earnings per share (Rupees)

Heefle Mesej yenercetue (HeeeW ceW)

Book Value per share (Rupees)

sle: efJeefYeVe Je<eeX keer Jeeef<e&ke efjHeesx (peneb Gefele ueiee, efHeues Je<eeX kes Deeke[eW kees Hegveme&cetnerke=le/Hegve: Jeieeake=le efkeee ieee nw)
Source:

Annual Reports of various years. (previous year's figures are regrouped and reclassified, where appropriate)

141

Jeeef<e&ke efjhees& Annual Report

2011-12

HeefjYee<eeSb / Definitions
Deewmele keee&Meerue efveefOeeeb (S[yuetSHe) Deewmele peceejeefMeeeb Deewmele Deefiece Deewmele JeJemeee Deewmele efveJesMe yeepe Deee/(S[yuetSHe) yeepe Jee/S[yuetSHe yeepe efJemleej/S[yuetSHe iewjyeepe Deee/S[yuetSHe Heefjeeueve Jee Heefjeeueve Jee/S[yuetSHe ueeiele Deee DevegHeele mekeue (Heefjeeueve) ueeYe/ S[yuetSHe Meg ueeYe/S[yuetSHe Meg ceeefueele Hej HeefleueeYe DeeefmleeeW Hej HeefleueeYe Deewmele DeeefmleeeW Hej HeefleueeYe DeefieceeW Hej eefleHeue peceejeefMeeeW keer ueeiele ueeYeebMe Yegieleeve DevegHeele (keejHeesjs ueeYeebMe kej meefnle) $e+Ce pecee DevegHeele $e+Ce + iewj meebefJeefOeke lejuelee DevegHeele efveJesMe (Deveg<ebieer FkeeFeeW ceW efveJesMe kees es[kej) peceejeefMe - DevegHeele; Heefle kece&eejer JeJemeee eefle kece&eejer Deewmele JeJemeee eefle kece&eejer mekeue ueeYe Heefle kece&eejer Meg ueeYe Heefle MeeKee keejesyeej Heefle MeeKee mekeue ueeYe Heefle MeeKee Meg ueeYe Heefle Mesej Deee Heefle Mesej yener cetue : kegue DeeefmleeeW kee Heeef#eke Deewmele; : kegue peceejeefMeeeW kee Heeef#eke Deewmele; : kegue DeefieceeW kee Heeef#eke Deewmele; : Deewmele peceejeefMeeeW Deewj Deewmele DeefieceeW kee eesie; : kegue efveJesMe kee Heeef#eke Deewmele; : kegue yeepe Deee kee Deewmele keee&Meerue efveefOeeeW mes efJeYeepeve; : kegue yeepe Jee Yeeie oW S[yuetSHe; : (kegue yeepe Deee IeeSb : kegue yeepe Jee) S[yetSHe mes efJeYeeefpele kejW; : kegue iewj yeepe Deee efJeYeeefpele kejW Deewmele keee& efveefOe mes; : kegue Kee& IeeSb yeepe Kee& : kegue Heefjeeueve Jee efJeYeeefpele kejW Deewmele keee&Meerue efveefOe mes; : Heefjeeueve Jee efJeYeeefpele kejW (iewjyeepe Deee + yeepe mHes[) mes; : Heefjeeueve ueeYe efJeYeeefpele kejW S[yuetSHe mes;
Average Working Funds (AWF) Average Deposits Average Advances Average Business Average investments interest income/AWF interest expenses/AWF interest Spread/AWF non-interest income/ AWF Operating Expenses Operating Expenses/ AWF Cost income Ratio : : : : : : : : : : : : : : : : : : : : Fortnightly Average of Total Assets Fortnightly Average of Total Deposits Fortnightly Average of Total Advances Total of Average Deposits Plus Average Advances Fortnightly Average of Total Investments Total Interest Income Divided by AWF Total Interest Expenses Divided by AWF (Total Interest Income minus Total Interest Expenses) Divided by AWF Total Non-Interest Income Divided by AWF Total Expenses minus Interest Expenses Operating Expenses Divided by AWF Operating Expenses Divided by (Non Interest Income plus Interest Spread) Operating Profit divided by AWF Net Profit Divided by AWF Net Profit Divided by Net Worth (excluding Revaluation Reserves) Net Profit Divided by Total Assets Net Profit Divided by AWF Interest Earned on Advances Divided by Average Advances Interest paid on Deposits Divided by Average Deposits Dividend including Corporate Dividend Tax Divided by Net Profit Total Advances Divided by Customer Deposits (i.e., Total Deposits minus Inter Bank Deposits) (Total Advances Plus Non-SLR Investments minus Investments in Subsidiaries) Divided by Customer Deposits

Heejef#ele efveefOe kees es[kej); : Meg ueeYe efJeYeeefpele kejW kegue DeeefmleeeW mes; : Meg ueeYe efJeYeeefpele kejW S[yuetSHe mes;

Gross (Operating) Profit/AWF net Profit/AWF : Meg ueeYe efJeYeeefpele kejW S[yuetSHe; : Meg ueeYe efJeYeeefpele kejW Meg ceeefueele (Hegvecet&ueebkeve Return on net Worth Return on Assets Return on Average Assets : DeefieceeW Hej Deefpe&le yeepe efJeYeeefpele kejW Deewmele Yield on Advances

Deefiece mes; : peceejeefMeeeW Hej Heolle yeepe efJeYeeefpele kejW Deewmele Cost of Deposits peceejeefMeeeW mes; : ueeYeebMe, keejHeesjs ueeYeebMe kej meefnle; efJeYeeefpele Dividend Payout Ratio (including Corporate kejW Meg ueeYe mes; : kegue Deefiece efJeYeeefpele kejW ieenkeeW keer peceejeefMeeeb (DeLee&le kegue peceejeefMeeeb - IeeeW Deblej yeQke pecee jeefMeeeb) : (kegue Deefiece + iewj meebefJeefOeke eueefveefOe Devegheele efveJesMe - IeeeW Deveg<ebieer FkeeFeeW ceW efveJesMe) efJeYeeefpele kejW ieenkeeW keer peceeDeeW mes; : mecee peceejeefMeeeb + kegue Deefiece efJeYeeefpele kejW, kegue kece&eeefjeeW keer mebKee mes : Deewmele peceejeefMeeeb Deewmele Deefece/efJeYeeefpele kejW kegue kece&eejer mebKee mes : mekeue ueeYe kees efJeYeeefpele kejW, kegue kece&eejer mebKee mes; : Meg ueeYe kees efJeYeeefpele kejW kece&eeefjeeW keer mebKee mes; : kegue peceejeefMeeeb + kegue Deefiece kees efJeYeeefpele kejW MeeKeeDeeW keer mebKee mes; : mekeue ueeYe kees efJeYeeefpele kejW MeeKeeDeeW keer mebKee mes; : Meg ueeYe efJeYeeefpele kejW MeeKeeDeeW keer mebKee mes; : Meg ueeYe kees efJeYeeefpele kejW FefkeJeer mes X ome; : Meg ceeefueele (Hegvecet&ueebkeve Heejef#ele jeefMe kees es[kej) kees efJeYeeefpele kejW FefkeJeer mes X ome.
Dividend Tax) Credit - Deposit Ratio

Credit + non SLR investments (excluding investments in Subsidiaries) - Deposit Ratio Business Per Employee Average Business Per Employee Gross Profit Per Employee net Profit Per Employee Business Per Branch Gross Profit per Branch net Profit per Branch Earnings Per Share Book Value Per Share

: : : : : : : : :

Aggregate Deposits plus Total Advances Divided by Total No. of Employees Average Deposits plus Average Advances divided by Total No. of Employees Gross Profit Divided by Total No. of Employees Net Profit Divided by total No. of Employees Total Deposits plus Total Advances divided by No. of Branches Gross Profit Divided by No. of Branches Net Profit Divided by No. of Branches Net Profit divided by Equity Multiplied by Ten Net Worth (excluding Revaluation Reserves) divided by Equity Multiplied by Ten.

142

Jeeef<e&ke efjhees& Annual Report

2011-12

31 ceee& 2012 kee legueve-he$e

Balance Sheet as on 31st March, 2012

143

Jeeef<e&ke efjhees& Annual Report

2011-12

31 ceee&, 2012 kee legueve-he$e

Balance Sheet as on 31st March, 2012

(000's
SChEDULE

Devegmeteer

As on 31st Mar, 2012 ` 412,38,46 27064,46,61 384871,10,59 23573,05,12 11400,45,92 447321,46,70

31 ceee& 2012 kees

Devebefkele omitted) 31 ceee& 2011 kees

As on 31st Mar, 2011 `

Hetbpeer Deewj oseleeSb Hetbpeer

Heejef#ele efveefOeeeb Deewj DeefOeMes<e peceejeefMeeeb GOeej ueer ieF& jeefMeeeb Deve oseleeSb SJeb HeeJeOeeve pees[

CAPITAL & LIABILITIES Capital Reserves and Surplus Deposits Borrowings Other Liabilities and Provisions TOTAL 1 2 3 4 5 392,80,73 20650,72,58 305439,48,19 22307,85,48 9606,30,56 358397,17,54

Deeefmleeeb
Yeejleere efj]peJe& yeQke kes Heeme vekeoer Deewj Mes<e jkece yeQkeesb kes Heeme Mes<e jkece leLee ceebie SJeb DeuHe metevee Hej Heefleose jeefMe efveJesMe Deefiece Deeue Deeefmleeeb Deve Deeefmleeeb pees[ Deekeefmceke oseleeSb Jemet}er kes efueS efyeue GuuesKeveere uesKee veerefleeeb uesKeeW Hej efHHeefCeeeb

ASSETS Cash and Balances with Reserve Bank of India Balances with Banks and Money at Call and Short Notice Investments Advances Fixed Assets Other Assets TOTAL Contingent Liabilities Bills for Collection Significant Accounting Policies Notes on Accounts 17 18 7 8 9 10 11 12 6 21651,45,96 42517,08,16 83209,40,01 287377,29,35 2341,50,20 10224,73,02 447321,46,70 152502,81,31 22766,99,37 19868,17,89 30065,88,89 71396,59,21 228676,36,09 2299,71,83 6090,43,63 358397,17,54 127163,87,03 18844,71,94

THej oMee&eer ieeer Devegmetefeeeb legueve-He$e kee Ske DeefYevve Yeeie nQ.
The Schedules referred to above form an integral part of the Balance Sheet. eer Sce.[er.ceuee
DeOe#e SJeb HeyebOe efveosMeke

efveosMeke eer Deeueeske efveiece eer efJeefveue kegceej mekemesvee eer Depee ceeLegj eer mele osJe ef$ehee"er eer megjW Sme Yeb[ejer eer mego&Meve mesve eer Jeer. yeer. eJneCe [e@.(eerceleer) cemej&le Meeefno eer ceewefueve S. Jew<CeJe eer jepeerye Sme meent

eer Deej. kes. ye#eer

keee&keejer efveosMeke keee&keejer efveosMeke

eer Sve. Sme. eerveeLe eer Jeer.kes.iegHlee

ceneHeyebOeke (keeheexjs Keeles SJeb kejeOeeve SJeb cegefJeDe) eer yeer. FueWiees mene. ceneeyebOeke (keeheexjs Keeles SJeb kejeOeeve)

uesKee Hejer#eke mece leejerKe keer nceejer mebueive he=Leke efjhees& kes Devegmeej ke=les efKecepeer kegBJejpeer SC[ keb. ke=les yeeee SC[ keb. ke=les Sme kes. efceeue SC[ keb. meveoer uesKeekeej meveoer uesKeekeej meveoer uesKeekeej SHeDeejSve : 105146 [yuet SHeDeejSve : 000511 Sme SHeDeejSve : 001135 Sve (ieewlece Jeer Meen) Yeeieeroej Sce. veb.: 117348 ke=les js SC[ js meveoer uesKeekeej SHeDeejSve : 301072 F& (S. Sve. esVesceeoer) Yeeieeroej Sce. veb.: 031004 (efpeleW kegceej) Yeeieeroej Sce. veb.: 201825 ke=les SveyeerSme SC[ keb. meveoer uesKeekeej SHeDeejSve : 110100 [yuet (Sve. yeer. Meser) Yeeieeroej Sce. veb.: 16718 (ieewjJe efceeue) Yeeieeroej Sce. veb.: 99387 ke=les ue#ceerefveJeeme veerLe SC[ keb. meveoer uesKeekeej SHeDeejSve : 002460 Sme (ue#ceerefveJeeme Mecee&) Yeeieeroej Sce. veb.: 014244

mLeeve : cegbyeF&, efoveebke : 04.05.2012

144

Jeeef<e&ke efjhees& Annual Report

2011-12

31 ceee&, 2012 kees meceehle Je<e& kee ueeYe Je neefve uesKee

Profit and Loss Account for the year ended 31st March, 2012
(000's
SCHEDULE INCOME Deee Interest Earned 13 Deefpe&le yeepe Other Income 14 Deve Deee TOTAL pees[ EXPENDITURE II. Jee Interest Expended 15 Kee& efkeee ieee yeepe Operating Expenses 16 Heefjeeueve Jee Provisions and Contingencies 18 (A-4.1) HeeJeOeeve Deewj Deekeefmceke Jee TOTAL pees[ PROFIT III. ueeYe Net Profit for the year Je<e& kee Meg ueeYe Available for Appropriation efJeefveeespeve nsleg GHeueyOe jeefMe Appropriations efJeefveeespeve Transfer to : efvecveefueefKele ceW DevlejCe : a) Statutory Reserve ke) meebefJeefOeke Heejef#ele efveefOe b) Capital Reserve Ke) Hetbpeeriele Heejef#ele efveefOe ie) jepemJe SJeb Deve Heejef#ele efveefOeeeb c) Revenue and Other Reserves I) General Reserve I) meeceeve Heejef#ele efveefOe Oeeje 36 (1) (viii) kes II) Special Reserve u/s 36 (1) (viii) II) Debleie&le efJeMes<e Heejef#ele III) Statutory Reserve (Foreign) III) meebefJeefOeke Heejef#ele efveefOe (efJeosMeer) Proposed Dividend ele ueeYeebMe d) Ie) emleeefJMe kej meefnle) (including Dividend Tax) (ueeYeeb e) Investment Reserve Account *) efveJesMe eejef#ele Keelee TOTAL pees[ 18 (B-5) Basic & Diluted Earnings per Share (`) Heefle Mesej cetue SJeb vetve Depe&ve (`) Significant Accounting Policies 17 GuuesKeveere uesKee veerefleeeb (Nominal value per share `10) (meebkesefleke cetue eefle Mesej `10) Notes on Accounts 18 uesKeeW Hej efHHeefCeeebb THej oMee&eer ieeer Devegmetefeeeb }eYe Je The Schedules referred to above form an integral part of the Profit & Loss Account. neefve uesKes kee DeefYevve Yeeie nQ. I.
Shri M. D. Mallya DIRECTORS Shri Alok Nigam Shri Vinil Kumar Saxena Shri Ajay Mathur Shri Satya Dev Tripathi Shri Surendra S Bhandari Shri Sudarshan Sen Shri V B Chavan Dr (Smt) Masarrat Shahid Shri Maulin A Vaishnav Shri Rajib S Sahoo

Devegmeteer

Year ended 31st March 2012 ` 29673,72,42 3422,32,82 33096,05,24 19356,71,23 5158,71,73 3573,66,66 28089,09,62 5006,95,62 5006,95,62

31 ceee& 2012 kees

Year ended 31st March 2010 `

Devebefkele omitted) 31 ceee& 2011 kees

21885,91,56 2809,18,60 24695,10,16 13083,65,77 4629,83,49 2739,92,93 20453,42,19 4241,67,97 4241,67,97

1251,73,91 22,39,86 2453,86,08 533,84,66 1,55,80 812,29,04 (68,73,73) 5006,95,62 127.84

1060,41,99 20,99,56 2100,45,56 335,39,00 2,46,92 753,35,20 (31,40,26) 4241,67,97 116.37

Chairman & Managing Director

Shri R. K. Bakshi
Executive Director Executive Director

Shri N. S. Srinath Shri V K Gupta Shri B Elango

General Manager Corp A/cs & Taxation and CFO Asst. General Manager Corporate A/cs & Taxation Place : Mumbai Date: 04.05.2012

For Khimji Kunverji & Co For Brahmayya & Co Chartered Accountants Chartered Accountants FRN: 105146W FRN: 000511S (Gautam V Shah) Partner M No. 117348 For Ray & Ray Chartered Accountants FRN: 301072E (A. N. Yennemadi) Partner M No. 031004 (Jitendra Kumar) Partner M No. 201825 For For N B S & Co Chartered Accountants FRN: 110100W (N. B. Shetty) Partner M No. 16718

AUDITORS As per our separate report of even date attached

For S K Mittal & Co Chartered Accountants FRN: 001135N (Gaurav Mittal) Partner M No. 99387 For Laxminiwas Neeth & Co Chartered Accountants FRN: 002460S (Laxminiwas Sharma) Partner M No. 014244

145

Jeeef<e&ke efjhees& Annual Report

2011-12

legueve-he$e keer Devegmetefeeeb

Schedules to Balance Sheet

As on 31st Mar, 2012 ` `

(000's

31 ceee&, 2012 kees

As on 31st Mar, 2011 `

Devebefkele omitted) 31 ceee&, 2011 kees

`

Devegmeteer -1 Hetbpeer HeeefOeke=le Hetbpeer Heefle ` 10/- kes 300,00,00,000 Mesej (efheues Je<e& 300,00,00,000/eefle Mesej ` 10/- kes) efveie&efcele leLee DeefYeoe Hetbpeer Heefle ` 10/- kes 41,38,56,883 FefkeJeer Mesej (efheues Je<e& 39,42,79,579 FefkeJeer Mesej eefle ` 10/- kes) ceebieer ieF& hetbpeer SJeb eoe hetbpeer eefle ` 10/- kes 41,11,23,383 FefkeJeer Mesej (efHeues Je<e& 39,15,46,079 Mesej) efpemeceW kesv mejkeej eje Oeeefjle kegue ` 223.28 kejes[ jeefMe kes 22,32,79,579 FefkeJeer Mesej (efheues Je<e& 22,32,79,579 Mesej) Meeefceue nw. b
pees[W : peyle efkeS ieS Mesej pees[

SCHEDULE - 1 CAPITAL AUTHORISED CAPITAL 300,00,00,000 Shares of `10/- each (previous year 300,00,00,000/shares of `10/- each) ISSUED AND SUBSCRIBED CAPITAL 41,38,56,883 Equity Shares of `10/- each (previous year 39,42,79,579 equity shares of `10/- each) CALLED-UP & PAID-UP CAPITAL 41,11,23,383 (Previous Year 39,15,46,079) Equity Shares of `10 each including 22,32,79,579 Equity Shares (Previous year 22,32,79,579 Shares) amounting to `223.28 crores held by Central Government Add : Forfeited Shares Total SCHEDULE - 2 RESERVES & SURPLUS I Statutory Reserves Opening Balance Additions during the Year II Capital Reserves (including Revaluation Reserve of `1173.68 crores (previous years `1242.49 crores) Opening Balance Additions during the year Other Adjustments Deductions: Depreciation on revalued fixed assets transferred to Profit & Loss account III Share Premium Opening Balance Additions during the year 4707,60,59 1625,11,20 6332,71,79 2273,88,56 2433,72,03 4707,60,59 (76,44,38) 1974,89,59 (79,55,26) 2021,30,70 413,85,69 394,27,96

3000,00,00

3000,00,00

411,12,34 1,26,12 412,38,46

391,54,61 1,26,12 392,80,73

Devegmeteer-2 Heejef#ele efveefOeeeb Deewj DeefOeMes<e I meebefJeefOeke Heejef#ele efveefOeeeb HeejefcYeke Mes<e DeJeefOe kes oewjeve HeefjJeOe&ve II Heejef#ele Hetbpeer (` 1173.68 kejes[ keer hegvecet&ueebefkele eejef#ele efveefOe meefnle (efHeues Je<e& ` 1242.49 kejes[)
HeejefcYeke Mes<e Je<e& kes oewjeve HeefjJeOe&ve Deve meceeeespeve keewefleeeb : ueeYe-neefve Keeles ceW Debleefjle Hetvece&tueebefkele Dee} DeeefmleeeW Hej cetue eme
III Mesej Heerefceece

4612,17,42 1251,73,91

5863,91,33

3551,75,43 1060,41,99 4612,17,42

2021,30,70 22,39,86 7,63,41 2051,33,97

2079,07,35 20,99,56 79,05 2100,85,96

HeejefcYeke Mes<e Je<e& kes oewjeve HeefjJeOe&ve

146

Jeeef<e&ke efjhees& Annual Report

2011-12

(000's
As on 31st Mar, 2012 ` SCHEDULE - 2 RESERVES & SURPLUS (Contd.) IV Revenue & Other IV jepemJe Deewj Deve Heejef#ele / Reserves efveefOeeeb `

31 ceee&, 2012 kees

As on 31st Mar, 2011 ` `

Devebefkele omitted) 31 ceee&, 2011 kees

Devegmeteer-2 Heejef#ele efveefOeeeb Deewj DeefOeMes<e (peejer)

ke) meebefJeefOeke Heejef#ele efveefOeeeb (efJeosMeer) HeejbefYeke Mes<e Je<e& kes oewjeve HeefjJeOe&ve Deve meceeeespeve Ke) Deeekej DeefOeefveece keer Oeeje 36(1)(viii) kes Debleie&le efJeMes<e eejef#ele efveefOeeeb HeejefcYeke Mes<e pees[W : Je<e& kes oewjeve HeefjJeOe&ve ie. efJeosMeer cege eejef#ele efveefOeeeb eejbefYeke Mes<e Je<e& kes oewjeve heefjJeOe&ve eejef#ele efveJesMe Keelee eejbefYeke Mes<e Deve eejef#ele efveefOe mes DeblejCe ueeYe-neefve efJeefveeespeve Keeles ceW DeblejCe *. Deve eejef#ele efveefOeeeb eejbefYeke Mes<e eejef#ele efveJesMe Keeles kees Devleefjle Je<e& kes oewjeve heefjJeOe&ve Je<e& kes oewjeve meceeeespeve pees[ - IV (ke, Ke, ie,Ie Deewj *) pees[ (I mes IV)

a) Statutory Reserve (Foreign) Opening Balance Additions during the year Other Adjustments b) Special Reserve u/s 36(1)(viii) of Income Tax Act, 1961 Opening Balance Add: Additions during the year c) F o r e i g n C u r r e n c y Translation Reserve Opening Balance Additions during the year d) Investment Reserve Account Opening Balance Transferred from Other Reserve Transferred to P&L Appropriation A/c. e) Other Reserves Opening Balance Transferred to Investment Reserve Account Additions during the year Adjustments during the year TOTAL - IV (a, b, c, d & e) TOTAL (I to IV)

89,21,65 1,55,80 11,84,40 102,61,85

85,55,83 2,46,92 1,18,90 89,21,65

1025,39,00 533,84,66 1559,23,66

690,00,00 335,39,00 1025,39,00

49,35,70 647,22,44 696,58,14

(13,43,51) 62,79,21 49,35,70

Ie.

68,73,73 (68,73,73) 8076,93,79 2453,86,08 3,70,38 10534,50,25 12892,93,90 27064,46,61

100,13,99 (31,40,26) 68,73,73 6074,01,84 (100,13,99) 2100,45,56 2,60,38 8076,93,79 9309,63,87 20650,72,58

147

Jeeef<e&ke efjhees& Annual Report

2011-12

(000's
As on 31st Mar, 2012 ` `

Devebefkele omitted) 31 ceee&, 2011 kees

` `

31 ceee&, 2012 kees

As on 31st Mar, 2011

Devegmeteer-3 peceejeefMeeeb ke. I ceebie-peceejeefMeeeb

i)

SCHEDULE - 3 A. I

DEPOSITS 1124,43,94 875,98,04

Demand Deposits i) From Banks ii) From Others 27819,92,29 28944,36,23 22258,68,51 23134,66,55 74579,52,82 64454,03,09

yeQkeesb mes
II

ii) Deve mes II

yeele yeQke peceejeefMeeeb

i)

Savings Bank Deposits 52907,06,49

III ceereeoer peceejeefMeeeb

III Term Deposits i) From Banks ii) From Others TOTAL (I to III) Deposits of branches in India Deposits of branches outside India TOTAL (I & II) 280135,25,38 104735,85,21 384871,10,59 41032,90,53

yeQkeesb mes

ii) Deve mes

228440,15,05 281347,21,54 176817,88,02 217850,78,55 384871,10,59 305439,48,19

pees[ (I mes III) Ke. I

II

Yeejle ceW efmLele MeeKeeDeeW B. I keer peceejeefMeeeb Yeejle mes yeenj efmLele MeeKeeDeeW keer peceejeefMeeeb pees[ (I Deewj II)
II

233323,30,01 72116,18,18 305439,48,19

Devegmeteer - 4 GOeej ueer ieeer jeefMeeeb

I.

SCHEDULE - 4 BORROWINGS I. Borrowings in India i) ii) Reserve Bank of India Other Banks 168,00,19 410,20,99 1911,70,00 5000,00,00 2490,00,00 9979,91,18 13593,13,94 350,00,00 114,48,74 471,56,24 1911,70,00 5000,00,00 2490,00,00 10337,74,98 11970,10,50

Yeejle ceW GOeej ueer ieeer jeefMeeeb

i) Yeejleere efj]peJe& yeQke ii) Deve yeQke iii) Deve mebmLeeve SJeb

SpeWefmeeeb
iv) veJeesvces<eer yesceereeoer $e+Ce efueKele

iii) Other Institutions and Agencies iv) Innovative Perpetual Debt Instruments (IPDI) v) v) Hybrid Debt Capital Instruments issued as bonds Subordinated Bonds

(DeeF&heer[erDeeF&)
v) yeeb[eW kes He ceW peejer nee efye[

$e+Ce Hetbpeer
vi) ieewCe yeeb[ II.

pees[ (i to iv) Yeejle kes yeenj GOeej ueer ieeeR jeefMeeeb (` 1526.25 kejes[ kes SceerSve yeeb[ meefnle) (efheues Je<e& ` 1337.88 kejes[) pees[ GOeej ueer ieF& jeefMeeeb (I SJeb II) GHejeskele ceW Meeefceue peceeveleer GOeej jeefMeeeb

TOTAL (i to vi) II. Borrowings outside India (includes MTN Bonds of `1526.25 crs (previous year `1337.88 crs) ) Total - Borrowings (I & II) Secured Borrowings included in above

23573,05,12 523,16,34

22307,85,48 71,56,24

148

Jeeef<e&ke efjhees& Annual Report

2011-12

(000's
As on 31st Mar, 2012 ` `

31 ceee&, 2012 kees

As on 31st Mar, 2011 ` `

Devebefkele omitted) 31 ceee&, 2011 kees

Devegmeteer - 5 Deve oseleeSb Deewj HeeJeOeeve :

I

SCHEDULE - 5 OTHER LIABILITIES AND PROVISIONS I II Bills Payable Interest Accrued Contingent Provision against Standard Advances 1366,84,43 2805,96,51 1390,06,06 5837,58,92 11400,45,92 1651,81,07 2138,29,54 911,35,00 4904,84,95 9606,30,56

ose efyeue

III GHeefele yeepe

IV ceeveke DeefieceeW keer SJepe ceW III

Deekeefmceke HeeJeOeeve

V Deve (HeeJeOeeveeW meefnle)

IV Others (including provisions) TOTAL (I to V)

pees[ (I mes V)

Devegmeteer - 6 vekeoer Deewj Yeejleere efj]peJe& yeQke kes Heeme Mes<e

I

SCHEDULE - 6 CASH AND BALANCES WITH RESERVE BANK OF INDIA Cash in hand (including foreign currency notes) Balances with Reserve Bank of India in Current Account TOTAL (I & II) 1200,78,63 1357,06,76

neLe ceW vekeoer (efJeosMeer cege I veeseW meefnle)

II

II Yeejleere efj]peJe& yeQke kes

Heeme eeuet Keeles ceW Mes<e jeefMe pees[ (I Deewj II)

20450,67,33 21651,45,96

18511,11,13 19868,17,89

149

Jeeef<e&ke efjhees& Annual Report

2011-12

(000's
As on 31st Mar, 2012 `

31 ceee&, 2012 kees

`

As on 31st Mar, 2011 `

Devebefkele omitted) 31 ceee&, 2011 kees

`

Devegmeteer -7 SCHEDULE - 7 yeQkeeW kes Heeme Mes<e jeefMe leLee ceebie BALANCES WITH BANKS AND SJeb DeuHe metevee Hej ose jeefMe MONEY AT CALL & SHORT NOTICE
I Yeejle ceW i) yeQkeeW kes Heeme Mes<e jeefMe I In India i) Balances with Banks a) in Current Accounts b) in Other Deposit Accounts ii) Money at call and short notice with a) Banks b) Other institutions TOTAL (i and ii) 50,00,00 50,00,00 3858,66,19 1767,55,92 254,43,24 3554,22,95 3808,66,19 247,67,89 1519,88,03 1767,55,92

ke) eeuet KeeleeW ceW Ke) Deve pecee KeeleeW ceW

ii) ceebie SJeb DeuHe metevee Hej ose jeefMe

ke) yeQkeeW kes heeme Ke) Deve mebmLeeveeW kes heeme pees[ (i Deewj ii )
II Yeejle mes yeenj i) eeuet KeeleeW ceW ii) Deve pecee KeeleeW ceW iii) yeQkeeW kes Heeme ceebie SJeb DeuHe

II Outside India
i) in Current Accounts ii) in Other Deposit Accounts iii) Money at Call and Short Notice with Banks TOTAL (i, ii and iii) GRAND TOTAL (I and II) 7773,20,19 15668,49,67 15216,72,11 38658,41,97 42517,08,16 4869,00,14 11276,17,90 12153,14,93 28298,32,97 30065,88,89

metevee Hej ose jeefMe pees[ (i, ii Deewj iii)

kegue pees[ (I Deewj II)

150

Jeeef<e&ke efjhees& Annual Report

2011-12

(000's
As on 31st Mar, 2012 `

31 ceee&, 2012 kees

`

As on 31st Mar, 2011 ` 68137,29,88 336,96,44

Devebefkele omitted) 31 ceee&, 2011 kees

`

Devegmeteer-8 efveJesMe
I Yeejle ceW efveJesMe (mekeue)

SCHEDULE - 8 INVESTMENTS I Investments in India (Gross) Less: Provision for Depreciation Net Investments in India BREAK - UP i) Government Securities [Includes `386.90 crores (Previous year `90.25 crores) face value of `395.00 crores (Previous year `90.00 crores) lodged with Clearing Corporation of India] [includes `19.70 crores (Previous year ` 15.34 crores) face value of `20.30 crores (Previous year ` 15.30 crores) lodged with MCX] [includes ` 24.27 (Previous year `20.06 face value of `25.00 (Previous year `20.00 lodged with NSE] crores crores) crores crores) 69188,19,52 59424,88,84 79818,79,65 553,80,22 79264,99,43

IeeeW : cetueeme kes efueS HeeJeOeeve Yeejle ceW Meg efveJesMe Deueie-Deueie efJeJejCe i) mejkeejer eefleYetefleeeb (efkeueeeEjie keeheexjMeve Dee@He s Fbe[ee ceW uee@pe efkeS ieS f `386.90 kejes[ kes Debekele cetue f (efheues Je<e& `90.25 kejes[) kes `395.00 kejes[ meefnle (efheues Je<e& `90.00 kejes[) Meeefceue nw [ScemeerSkeme kes meeLe uee@pe efkeS ieS `19.70 kejes[ kes Debekele cetue f (efheues Je<e& `15.34) kes `20.30 kejes[ meefnle (efheues Je<e& `15.30)] [SveSmeF& kes heeme uee@pe efkeS ieS `24.27 kejes[ Debekele cetue f (efheues Je<e& `20.06 kejes[) kes `25.00 kejes[ (efheues Je<e& `20.00 kejes[)] Meeefceue nw [etSmeF& ceW pecee 14.97 kejes[ Debekf ele cetue (efheues Je<e& `5.27 kejes[) kes `15.25 kejes[ (efheues Je<e& `5.25 kejes[)] Meeefceue nw [meermeerDeeF&Sue, ScemeerSkeme, SHe[yuet[er ceW pecee Metve (efHeues Je<e& `5.02 kejes[) kes Metve (efHeues Je<e& `5.00 kejes[) Debekf ele cetue Meeefceue nw]
ii) Deve Devegceesefole HeefleYetefleeeb iii) Mesej iv) ef[yeWej Deewj yeeb[ v) Deveg<ebieer FkeeFeeb Deewj / ee mebege Gece [FmeceW yeQke kee,

67800,33,44

[includes `14.97 crores (Previous year `5.27 crores) face value of `15.25 crores (Previous year `5.25 crores) lodged with USE] [includes NIL (Previous year `5.02 crores) face value of NIL (Previous year `5.00 crores) lodged with CCIL MCX FWD] ii) Other Approved Securities iii) Shares iv) Debentures and Bonds v) Subsidiaries and/or Joint Ventures [includes Bank's share of contribution as advance of ` 112.82 crores (Previous year ` 94.62 crores) towards Share Capital of RRBs pending allotment] vi) Other Investments (Commercial Papers, Units of Mutual Funds, Pass Through Certificates etc.) 163,26,00 1459,93,49 2959,98,37 536,27,94 1325,16,67 2356,11,49

#es$eere ieeceerCe yeQkeeW kees Deefiece kes He ceW Mesej Hetbpeer DebMeoeve HeWef[bie DeueeceQ `112.82 kejes[) (efheues Je<e& `94.62 kejes[) Meeefceue nQ.] vi) Deve efveJesMe (JeeefCeefpeke He$eeW, cetegDeue Heb[ keer etefveW, Heeme-Let HeceeCe He$e Deeefo)

697,59,53

863,42,26

4796,02,52 79264,99,43

3294,46,24 67800,33,44

151

Jeeef<e&ke efjhees& Annual Report

2011-12

(000's
As on 31st Mar, 2012 ` `

31 ceee&, 2012 kees

As on 31st Mar, 2011 ` `

Devebefkele omitted) 31 ceee&, 2011 kees

Devegmeteer-8 efveJesMe (peejer)

SCHEDULE - 8 INVESTMENTS (contd.) II Yeejle kes yeenj efveJesMe II Investments Outside India (Gross) Less: Provision for Depreciation Net Investments Outside India BREAK - UP i) Government Securities (Including Local Authorities) ii) Subsidiaries and/or joint ventures abroad iii) Other Investments (Debentures, Bonds etc.) TOTAL (I and II) SCHEDULE - 9 ADVANCES 1059,64,08 537,34,74 2347,41,76 3944,40,58 83209,40,01 916,44,02 402,54,39 2277,27,36 3596,25,77 71396,59,21

(mekeue) IeeeW : cetueeme kes efueS HeeJeOeeve Yeejle kes yeenj Meg efveJesMe Deueie-Deueie efJeJejCe i) mejkeejer HeeleYeteleeeb f f (mLeeveere HeeefOekejCeeW meefnle) ii) efJeosMeeW ceW Deveg<ebefieeeb Deewj / ee mebege Gece iii) Deve efveJesMe (ef[yeWej, yeeb[ Deeefo) pees[ (I Deewj II)

4094,48,61 150,08,03 3944,40,58

3739,46,94 143,21,17 3596,25,77

Devegmeteer-9 Deefiece

ke. i) Kejeros Deewj YegveeS ieS A. i) Bills Purchased and Discounted 39117,90,23 29689,90,20 efyeue ii) Cash Credits, Overdrafts and ii) vekeo $e+Ce, DeesJej [^eHe Loans Repayable on Demand 121401,49,70 97804,86,18 Deewj ceebie Hej egkeewleer eesie $e+Ce iii) ceereeoer $e+Ce iii) Term Loans 126857,89,42 101181,59,71 TOTAL A(i to iii) pees[ ke (i mes iii) 287377,29,35 228676,36,09 B. i) Secured by Tangible Assets Ke. i) cetle& DeeefmleeeW mes (includes advances against 190080,43,40 145684,45,22 HeefleYeteflele (yener-$e+Ce keer Book Debts) SJepe ceW DeefieceeW meefnle) ii) yeQke/mejkeejer ieejber mes ii) Covered by Bank/Government 50360,86,29 33889,56,62 Guarantees jef#ele iii) iewj-peceeveleer iii) Unsecured 46935,99,66 49102,34,25 pees[ Ke (i mes iii) I Yeejle ceW Deefiece ie.
i ii iii iv II i ii TOTAL B(i to iii) C. I Advances in India i ii iii iv II i ii Priority Sector Public Sector Banks Others Advances Outside India Due from Banks Due from Others a) Bills Purchased & Discounted b) Syndicated Loans c) Others TOTAL C(I & II) 287377,29,35 228676,36,09

HeeLeefcekelee HeeHle #es$e meeJe&peefveke #es$e yeQke Deve Yeejle mes yeenj Deefiece yeQkeeW mes HeeHe Deve mes HeeHe ke) Kejeros Deewj YegveeS ieS efyeue Ke) eEme[erkes $e+Ce ie) Deve pees[ ie(I Deewj II)

64909,93,48 54909,27,21 23704,48,27 23053,89,13 2095,10,85 520,78,73 111365,86,96 202075,39,56 90923,91,42 169407,86,49 33315,39,60 12068,97,80 39917,52,39 119,49,70 25851,45,42 9529,92,14 85301,89,79 23767,62,34 59268,49,60 287377,29,35 228676,36,09

152

Jeeef<e&ke efjhees& Annual Report

2011-12

(000's
As on 31st Mar, 2012 ` `

31 ceee&, 2012 kees

As on 31st Mar, 2011 ` `

Devebefkele omitted) 31 ceee&, 2011 kees

Devegmeteer-10 Deeue Deeefmleeeb

I

SCHEDULE - 10 FIXED ASSETS I Premises At cost/revalued amount as on 31st March of the preceding year Additions/adjustments during the year (Includes revalued amount) Deductions/adjustments during the year 2488,44,27 96,96,40 2585,40,67 1,26,78 2584,13,89 2442,16,11 48,22,01 2490,38,12 1,93,85 2488,44,27 1771,10,33 712,12,97 1776,31,30

Heefjmej efheues Je<e& kes 31 ceee& kees ueeiele/ hegvecet&ueebefkele jeefMe Hej Je<e& kes oewjeve HeefjJeOe&ve/ meceeeespeve (Hegvecet&ueebefkele jeefMe meefnle) Je<e& kes oewjeve keewefleeeb/meceeeespeve

Less: Depreciation/ Deepe keer leejerKe leke cetueeme/ Amortisation to date HeefjMeesOeve II Deve Dee} Deeefmleeeb (Heveeaej SJeb II Other Fixed Assets (including Furniture & Fixtures) efHekemeej kees efce}ekej) efheues Je<e& At cost/valued amount as on kes 31 ceee& kees ueeiele /hegvecet&ueebefkele 31st March of the preceding jeeefMe Hej

813,03,56

Je<e& kes oewjeve heefjJeOe&ve/ meceeeespeve IeeSb : Je<e& kes oewjeve keewefleeeb/meceeeespeve IeeSb : Deepe keer leejerKe leke cetueeme III Hes Hej oer ieeer Deeefmleeeb (Deveg<ebieer FkeeF& yebo kejves Hej DeefOeie=nerle)

year Additions/adjustments during the year

2059,71,72 337,57,40 2397,29,12

1810,48,05 310,09,44 2120,57,49 60,85,77 2059,71,72 570,39,87 1536,31,19 523,40,53

Less: Deductions/adjustments during the year Less : Depreciation to date

59,84,30 2337,44,82 1767,04,95

III Assets given on Lease (Acquired on winding up of a subsidiary) At cost/valued amount as on efheues Je<e& kes 31 ceee& keer 31st March of the preceding ueeiele /hegvecet&ueebefkele jeefMe Hej year Less : Depreciation to date IeeSb : Deepe keer leejerKe leke TOTAL (I to III)

2341,50,20

13,95,89 13,95,89 2299,71,83

cetueeme pees[ (I mes III)

153

Jeeef<e&ke efjhees& Annual Report

2011-12

(000's
As on 31st Mar, 2012 ` `

31 ceee&, 2012 kees

As on 31st Mar, 2011 ` `

Devebefkele omitted) 31 ceee&, 2011 kees

Devegmeteer -11 Deve Deeefmleeeb

I

SCHEDULE - 11 OTHER ASSETS I II Inter-Office Adjustments (Net) Interest Accrued 354,64,99 3515,91,88 1993,11,31 7,07,33 4353,97,51 10224,73,02 274,24,46 2433,59,22 1316,28,35 7,08,28 2059,23,32 6090,43,63

Deblej keeee&uee meceeeespeve (efveJe})

II GHeefele yeepe III Deefiece kej Yegieleeve/eesle Hej kej

keewleer (HeeJeOeeveeW kee efveJeue)

IV uesKeve meeceieer Deewj mecHe V Deve

III Tax paid in advance/tax deducted at source (net of provisions) IV Stationery & Stamps V Others TOTAL (I to V)

pees[ (I mes V)

Devegmeteer -12 Deekeefmceke oseleeSb

I

SCHEDULE - 12 CONTINGENT LIABILITIES I Claims against the Bank not acknowledged as Debts Liability for partly paid Investments 64,73,47 28,00 93031,85,80 232,56,06 28,00 78432,99,31

yeQke kes efJe oeJes efpevnW osveoejer veneR ceevee ieee

II DeebefMeke egkelee efveJesMeeW kes efuees oselee II

III yekeeee Jeeeoe efJeefvecee mebefJeoeDeeW kes III Liability on account of outstanding Forward Exchange keejCe oselee Contracts IV mebIekeeW keer Deesj mes oer ieeer

ieejbefeeb : ke) Yeejle ceW

IV Guarantees given on behalf of Constituents : a) In India b) Outside India 13765,92,57 9979,65,84 23745,58,41 17950,28,63 17710,07,00 152502,81,31 11780,04,65 7678,15,84 19458,20,49 14890,95,28 14148,87,89 127163,87,03

Ke) Yeejle mes yeenj

V mJeerke=efleeeb, Hejebkeve SJeb Deve oeefelJe V Acceptances, Endorsements and Other Obligations VI Deve ceoW, efpevekes efueS yeQke keer

Deekeefmceke oselee nQ, pees[ (I mes VI)

VI Other items for which the Bank is Contingently liable TOTAL (I to VI)

154

Jeeef<e&ke efjhees& Annual Report

2011-12

ueeYe neefve uesKes keer Devegmetefeeeb

Schedules to Profit & Loss Account

31 ceee&, 2012 kees
` ` Year Ended 31st Mar, 2012

(000's

Devebefkele omitted) 31 ceee&, 2011 kees

Year Ended 31st Mar, 2011 ` `

Devegmeteer-13 Deefpe&le yeepe

I

SCHEDULE - 13 INTEREST EARNED I II Interest / Discount on Advances / Bills Income on Investments 22369,40,96 6184,72,95 837,43,27 16183,76,26 4774,78,27 494,49,37

DeefieceeW/efyeueeW Hej yeepe/yee

II efveJesMeeW Hej Deee III Yeejleere efj]peJe& yeQke kes Heeme Mes<e

III Interest on Balances with Reserve Bank of India and jkece Deewj Deve Deblej yeQke efveefOeeeW other Inter-Bank Funds Hej yeepe IV Deve IV Others

282,15,24 29673,72,42

432,87,66 21885,91,56

pees[ (I mes IV)

TOTAL (I to IV)

Devegmeteer -14 Deve Deee

I

SCHEDULE - 14 OTHER INCOME I II Commission, Exchange and Brokerage Profit on sale of Investments 643,15,79 36,48,69 2,57,17 1,76,03 690,77,15 4,66,14 686,11,01 25,57,86 81,14 606,67,10 1226,08,44 472,95,89 29,25,53 1,37,25 1,54,68 515,14,49 37,46 514,77,03 28,46,80 (17,43) 443,70,36 1020,63,83

keceerMeve, efJeefvecee Deewj oueeueer

II efveJesMeeW kes efJeee Hej ueeYe

Less: Loss on sale of Investments III Yetefce, FceejleeW Deewj Deve DeeefmleeeW III Profit on sale of Land, Buildings and Other Assets kes efJeee Hej ueeYe Less: Loss on sale of Land, IeeSb : Yetefce, FceejleeW Deewj Deve Buildings and Other Assets DeeefmleeeW keer efyeeer hej neefve

IeeSb : efveJesMeeW keer efyeeer hej neefve

IV efJeefvecee uesve-osve hej ueeYe

IV Profit on Exchange Transactions Less: Loss on Exchange IeeSb : efJeefvecee uesve-osve hej neefve Transactions V efJeosMeeW/Yeejle ceW Deveg<ebieer FkeeFeeW V Income Earned by way of Dividends etc. from kebHeefveeeW Deewj/ee mebege GeceeW mes Subsidiaries/Companies and/ }eYeebMe Deeefo kes He ceW Deefpe&le Deee or Joint Ventures abroad/ in India VI efJeefJeOe Deee VI Miscellaneous Income TOTAL (I to VI)

877,07,27 3422,32,82

801,78,01 2809,18,60

pees[ (I mes VI)

155

Jeeef<e&ke efjhees& Annual Report

2011-12

(000's
Year Ended 31st Mar, 2012 ` `

Devebefkele omitted)
Year Ended 31st Mar, 2011 ` `

31 ceee&, 2012 kees

31 ceee&, 2011 kees

Devegmeteer-15 Kee& efkeee ieee yeepe

I II

SCHEDULE - 15 INTEREST EXPENDED I II Interest on Deposits Interest on Reserve Bank of India / Inter Bank Borrowings TOTAL (I to III) 17770,71,70 631,14,76 954,84,77 19356,71,23 11862,60,66 345,34,80 875,70,31 13083,65,77

peceejeefMeeeW Hej yeepe

Yeejleere efj]peJe& yeQke/ Deblej yeQke GOeej jeefMeeeW Hej yeepe III Deve pees[ (I mes III) Devegmeteer-16 Heefjeeueve Jee
I II

III Others

SCHEDULE - 16 OPERATING EXPENSES I II Payments to and Provisions for Employees Rent, Taxes and Lighting 2985,57,91 415,73,56 38,80,56 58,15,34 353,00,90 322,59,36 2916,78,26 357,10,18 32,46,90 57,51,10

kece&eeefjeeW kees Yegieleeve Deewj lelmebybeOeer HeeJeOeeve efkejeee, kej Deewj efyepeueer

III HeeF& Deewj uesKeve meeceieer IV efJe%eeHeve SJeb Heeej V

III Printing and Stationery IV Advertisement and Publicity V Depreciation on Bank's Property

yeQke keer mecHeefe Hej cetueeme IeeeW : Dee} mecHeefeeeW kes Hegvecet&ueebkeve kes keejCe Heejef#ele Hetbpeer mes meceeeesefpele cetueeme Deewj Kee&

VI efveosMekeeW keer Heerme, Yees VII uesKee Hejer#ekeeW keer Heerme Deewj Keex

Less Depreciation adjusted from capital reserve on account of revaluation of immovable properties VI Directors' Fees, Allowances and Expenses

76,44,38

276,56,52 1,17,59

79,55,26

243,04,10 85,91

VII Auditors' Fees and Expenses (including Branch Auditors' (MeeKee uesKee Hejer#ekeeW keer Heerme SJeb Fees and Expenses) Keex meefnle) VIII efJeefOe HeYeej VIII Law Charges IX [eke, leej Deewj X

39,64,82 22,12,49 99,32,85 168,90,38 277,20,30 775,49,41 5158,71,73

38,85,46 18,87,90 88,08,74 110,44,95 229,68,16 536,11,83 4629,83,49

sueerHeesve Deeefo cejccele Deewj jKejKeeJe

IX Postages, Telegrams, Telephones etc. X Repairs and Maintenance XI Insurance XII Other Expenditure TOTAL (I to XII)

XI yeercee XII Deve Keex

pees[ (I mes XII)

156

Jeeef<e&ke efjhees& Annual Report

2011-12

Devegmeteer-17 : 31 ceee&, 2012 kees meceeHle Je<e& keer GuuesKeveere uesKeebkeve veerefleeeb
1. leweejer kee DeeOeej
efJeeere efJeJejefCeeeb, peye leke efke DeveLee GuuesKe ve nes, HejcHejeiele ueeiele DeeOeej Hej leweej keer ieF& nQ. es Yeejle ceW meeceeveleee ceeve uesKeekejCe efmeeble (peerSSheer)kes Devegmeej nQ efpeveceW meebefJeefOeke HeeJeOeeve, efJeefveeeceke/ Yeejleere efj]peJe& yeQke kes efoMeeefveoxMe, Yeejleere meveoer uesKeekeej mebmLeeve (DeeF&meerSDeeF&) eje peejer uesKee ceeveke/ceeie&oMeea veesdme leLee Yeejle kes yeQefkebie Geesie ceW Heeefuele keee&HeCeeueer meceeefJe< nw. efJeosMeer keeee&ueeeW kes meboYe& ceW mebyebefOele osMeeW kes Heeefuele meebefJeefOeke HeeJeOeeveeW Deewj keee&HeCeeueer kee DevegHeeueve efkeee ieee nw.
1.

Schedule - 17 : Significant accounting policies for the year ended March 31, 2012
BASiS OF PREPARAtiOn The financial statements have been prepared under the historical cost convention unless otherwise stated. They conform to Generally Accepted Accounting Principles (GAAP) in India, which comprises statutory provisions, regulatory/ Reserve Bank of India (RBI) guidelines, Accounting Standards/ guidance notes issued by the Institute of Chartered Accountants of India (ICAI) and the practices prevalent in the banking industry in India. In respect of foreign offices, statutory provisions and practices prevailing in respective foreign countries are complied with. 2 USE OF EStiMAtES The preparation of financial statements requires the management to make estimates and assumptions considered in the reported amount of assets and liabilites (including contingent liabilites) as of date of the financial statements and the reported income and expenses for the reporting period. Management believes that the estimates used in the preparation of the financial statements are prudent and reasonable. Future results could differ from these estimates. Any revision to the accounting estimates is recognised prospectively in the current and future periods unless otherwise stated. inVEStMEntS 3.1 Classification The Investment portfolio of the Bank is classified, in accordance with the RBI guidelines, into: a Held to Maturity (HTM) comprising Investments acquired with the intention to hold them till maturity. Held for Trading (HFT) comprising Investments acquired with the intention to trade.

2. DeekeueveeW kee Gheeesie

efJeeere efJeJejCeeW kees leweej kejves ceW efJeeere efJeJejCe keer leejerKe kees efjHees& keer ieF& Deeefmle SJeb oseleeDeeW (Deekeefmceke oseleeDeeW meefnle) leLee efjHees& keer ieF& DeJeefOe keer Deee SJeb Jee mebyebOeer jeefMe kees efjHees& kejves nsleg HeyebOeve kees keefleHee DevegceeveeW Deewj DeekeueveeW keer ceoo uesveer he[leer nw. HeyebOeve kee efJeMJeeme nw efke efJeeere efJeJejCe kees leweej kejves kes efueS Heegkele Deekeueve efJeJeskeHetCe& Deewj Gefele nQ. YeeJeer heefjCeece Fve DeekeueveeW mes efYeVe nes mekeles nQ. uesKee DevegceeveeW ceW keesF& Yeer heefjJele&ve/mebMeesOeve Jele&ceeve SJeb YeeJeer DeJeefOe mes ceeve nesiee peye leke efke DeveLee GuuesKe ve efkeee ieee nes.

3. efveJesMe
3.1 JeieeakejCe yeQke kes mebHetCe& efveJesMe Hees&Heesefueees kee JeieeakejCe Yeejleere efj]peJe& yeQke kes efveoxMeeW kes DevegHe efvecveevegmeej efkeee ieee nw, efpemeceW (ke) HeefjHekeJelee leke Oeeefjle ceW Jes efveJesMe Meeefceue nbw efpevnW HeefjHekeJelee leke jKeves kes GsMe mes HeeHle efkeee ieee nw. (Ke) JeeHeej nsleg Oeeefjle ceW Jes efveJesMe Meeefceue nQ, efpevnW JeeHeej kes GsMe mes HeeHle efkeee ieee nw. (ie) efyeeer nsleg GHeueyOe ceW Jes efveJesMe Meeefceue nQ, pees GHejeskele (ke) leLee (Ke) ceW Meeefceue veneR nbw, DeLee&le pees ve lees JeeHeej kes GsMe mes HeeHle efkeS ieS nQ Deewj ve ner HeefjHekeJelee leke jKeves kes GsMe mes HeeHle efkeS ieS nQ. DeefOeenCe ueeiele efveJesMe keer DeefYeenCe ueeiele ceW eeslmeenve, eejbefYeke Meguke SJeb keceerMeve jeefMe meefcceefuele nw. cetueebkeve kee DeeOeej HeefjHekeJelee leke Oeeefjle kes He ceW Jeieeake=le efveJesMeeW kees Yeeefjle Deewmele DeefOeenCe ueeiele Hej efueee ieee nw, yeMelex Jen Debefkele cetue mes DeefOeke nes, Fme efmLeefle ceW Heerefceece kees HeefjHekeJelee keer Mes<e DeJeefOe leke HeefjMeesefOele efkeee ieee nw. HeefjHekeJelee leke Oeeefjle kes He ceW Jeieeake=le efveJesMeeW ceW ef[yeWej/yeeb[, efpevnW mJeHe/Heke=efle keer ef< mes Deefiece ceevee peelee nw, Meeefceue nw (efpevekes efueS Deeefmle JeieeakejCe mebyebOeer Yeejleere efjpeJe& yeQke kes efJeJeskeHetCe& ceeveob[ leLee ] DeefieceeW Hej ueeiet HeeJeOeeve kes Devegmeej eeJeOeeve efkeS peeles nQ) #es$eere ieeceerCe yeQkeeW, ^s]pejer efyeue, keceefMe&eue HesHeme&, Fbefoje efJekeeme-He$e, efkemeeve efJekeeme He$e Deewj pecee HeceeCe-He$e Hej efkeS ieS efveJesMe Meeefceue nQ Deewj efpevekes cetue kee efveOee&jCe jKeeJe ueeiele Hej efkeee ieee nw.

b c

3.2

3.3

Available for Sale (AFS) comprising Investments not covered by (a) and (b) above i.e. those which are acquired neither for trading purposes nor for being held till maturity. 3.2 Acquisition Cost Cost of acquisition of Investments is net of incentives, front-end fees and commission. 3.3 Basis of Valuation Investments classified as HTM are carried at weighted average acquisition cost unless it is more than the face value, in which case the premium is amortized over the period remaining to maturity. Investments classified as HTM includes debentures / bonds which are deemed to be in the nature of / treated as advances (for which provision is made by applying the RBI prudential norms of assets classification and provisioning applicable to Advances). Investments in Regional Rural Banks, Treasury Bills, Commercial Papers and Certificates of Deposit which have been valued at carrying cost.

157

Jeeef<e&ke efjhees& Annual Report

2011-12

mebegkele GeceeW leLee Deveg<ebefieeeW ceW (Yeejle leLee efJeosMe oesveeW ceW), DemLeeeer Hekeej kes efveJesMeeW kees es[kej efveJesMeeW kee cetueebkeve, eme cetue kees Ieekej DeefOeienCe ueeiele Hej efkeee peelee nw. JeermeerSHe FkeeFeeW ceW efoveebke 23.08.2006 kes yeeo efkeS ieS yeQke efveJesMeeW kees eejbefYeke leerve Je<e& keer DeJeefOe kes efueS heefjhekeJelee leke Oeeefjle mebJeie& ceW Jeieeake=le efkeee peelee nw Deewj ueeiele hej cetueebefkele efkeee peelee nw. mebefJelejCe kes leerve Je<e& heMeele Fmes efyeeer kes efueS GheueyOe ceW Debleefjle kej efoee peelee nw Deewj Yeejleere efj]peJe& yeQke kes efoMee-efveoxMeeW kes Devegmeej yeepeej kes he ceW efeefvnle efkeee peelee nw. JeeHeej kes efueS Oeeefjle SJeb efyeeer kes efueS GHeueyOe kes He ceW Jeieeake=le efveJesMe, efmeHeJeej yeepeej kes he ceW efeefvnle efkees peeles nQ Deewj legueve he$e ceW Ieesef<ele HeefjCeeceer Meg cetueeme eefo keesF& nes, kees ueeYe neefve Keeles kes efnmeeye ceW efueee peelee nw, peyeefke eefo keesF& cetue Je=ef nes lees Gmes es[ efoee peelee nw. eeLeefceke [eruej kes he ceW yeQke eje Jeeheej kes efueS Oeeefjle mebJeie& kes Devleie&le ^spejer efyeueeW ceW efveJesMe kee cetueebkeve cetueeW kes Devegmeej efleceener DeeOeej hej efkeee peelee nw. JeeHeej kes efueS Oeeefjle leLee efyeeer kes efueS GHeueyOe esCeer kes efveJesMeeW kes cetueebkeve kes efueS, yee]peej me@ke SkemeeWpe ceW G=le ojW, HeeFcejer [erueme& SmeesefmeSMeve Dee@He] Fbef[ee (Heer[erSDeeF&)/efHekem[ Fvkece ceveer ceekex Sb[ [sefjJe@efJme SmeesefmeSMeve (SHeDeeF&SceSce[erS)/ Hee@jsve SkemeeWpe [erueme& SmeesefmeSMeve Dee@]He Fbef[ee (SHeF[erSDeeF&) eje Ieesef<ele ojeW kee GHeeesie efkeee ieee nw. efpeve efveJesMeeW kes efueS Ssmeer ojW/G=le ojW GHeueyOe veneR nQ, Gvekee cetueve Yeejleere efj]peJe& yeQke kes efveOee&efjle ceeveob[eW kes Devegmeej efkeee ieee nw, pees efvecveevegmeej nQ : ke) mejkeejer/Devegceesefole - HeefjHekeJelee HeefleHeue kes DeeOeej Hej HeefleYetefleeeb
Ke) FefkeJeer Mesej, HeerSmeet Deewj ^mer Mesej - Deeleve legueve-He$e (12 ceen mes DeefOeke Hegjevee veneR) kes Devegmeej yener cetue Hej DeveLee `1/- Heefle kebHeveer. - mecegeele esef[ mes[ ceeke&-Dehe kes meeLe f heefjhekeJelee kes eefleHeue kes DeeOeej hej - mecegefele esef[ mHes[ ceeke& DeHe kes meeLe HeefjHekeJelee kes HeefleHeue kes DeeOeej Hej. Heb[ eje Heleske mkeerce kes mebyebOe ceW Ieesef<ele Deeleve HegveKe&jero cetue/ Sve.S.Jeer. Hej uesKeeHejeref#ele legueveHe$e, pees efke 18 ceen mes peeoe Hegjeveer ve nes, kes Devegmeej Ieesef<ele SveSJeer ee DeueieDeueie SveSJeer. eefo, ueieeleej 18 ceen mes DeefOeke kes SveSJeer ee uesKeeHejeref#ele efJeeere Deebke[s GHeueyOe ve nes lees Heefle JeermeerSHe ` 1/-

Investments in subsidiaries and joint ventures (both in India and abroad) are valued at acquisition cost less diminution, other than temporary in nature. Banks investments in units of VCFs made after 23.08.2006 are classified under HTM category for initial period of three years and are valued at cost. After period of three years from date of disbursement, it will be shifted to AFS and marked-to-market as per RBI guidelines. Investments classified as HFT and AFS are marked to market scrip-wise and the resultant net depreciation if any, in each category disclosed in the Balance Sheet is recognized in the Profit and Loss Account, while the net appreciation, if any, is ignored. Investments made by the Bank as Primary Dealer in Treasury Bills under HFT category have been valued at carrying cost. For the purpose of valuation of quoted investments in Held for Trading and Available for Sale categories, the market rates / quotes on the Stock Exchanges, the rates declared by Primary Dealers Association of India (PDAI) / Fixed Income Money Market and Derivatives Association (FIMMDA) / Foreign Exchange Dealers Association of India (FEDAI) are used. Investments for which such rates / quotes are not available are valued as per norms laid down by RBI, which are as under: a Government / - on Yield to Maturity basis. Approved securities b Equity Shares, PSU and Trustee shares - at book value as per the latest Balance Sheet (not more than 12 months old), otherwise Re.1 per company.

ie) DeefOeceeveer Mesej

Ie) HeerSmeet yeeb[ [.) cetegDeue Heb[ keer etefveW e) Gece Hetbpeer

c Preference Shares - on Yield to Maturity basis with appropriate credit spread mark- up d PSU Bonds - on Yield to Maturity basis with appropriate credit spread mark-up. - at the latest repurchase price / NAV declared by the Fund in respect of each scheme. - Declared NAV or break up NAV as per audited balance sheet which is not more than 18 months old. If NAV/ audited financials are not available for more than 18 months continuously then at Re. 1/- per VCF.

e Units of Mutual Funds f Venture Capital

3.4

efveJesMeeW kee efvemleejCe HeefjHekeJelee leke Oeeefjle kes He ceW Jeieeake=le efkeS ieS efveJesMeeW keer efyeeer Hej nesves Jeeues ueeYe/neefve kees, efveJesMe mes mebyebeOele Yeeefjle Deewmele f ueeiele/yener cetue kes DeeOeej Hej ueeYe/neefve uesKes ceW efueee peelee nw

3.4 Disposal of Investments Profit/ loss on sale of Investments classified as HTM is recognized in the Profit and Loss Account based on

158

Jeeef<e&ke efjhees& Annual Report

leLee HeefjHekeJelee leke Oeeefjle JeieeakejCe ceW efveJesMe keer efyeeer Hej mecelegue ueeYe kes meceeve jeefMe Hetpeeriele Heejef#ele Keeles ceW meceeeesepele keer ieF& nw. b f efyeeer kes efueS GheueyOe Deewj Jeeheej kes efueS Oeeefjle efveJesMeeW keer efyeeer mes nesves Jeeues ueeYe/neefve kees ueeYe neefve KeeleW ceW eYeeefjle efkeee peelee nw. 3.5 efveheeve leejerKe DeeOeej hej efkeS ieS efveJesMe kes efueS yeQke Skehe uesKeebkeve heefle Deheveelee nw. 3.6 efJeosMeer MeeKeeDeeW kes mebyebOe ceW, Yeejleere efj]peJe& yeQke DeLeJee Gme osMe kes efoMee-efveoxMeeW kees, pees Yeer peeoe meKle neW, kee Heeueve efkeee ieee nw. efJeosMeeW ceW efmLele Gve MeeKeeDeeW kes ceeceues ceW peneb Hej efoMee-efveoxMe efJeefveefo&< veneR nQ, Jeneb Yeejleere efj]peJe& yeQke kes efoMee-efveoxMeeW kee Heeueve efkeee peelee nw. 3.7 Fve esefCeeeW kes yeere HeefleYetefleeeW kes DeblejCe keer ieCevee, DeblejCe keer leejerKe kees Gmekeer DeefOeienCe ueeiele/yener cetue/yeepeej cetue ceW mes pees Yeer kece nes, Hej keer peeleer nw Deewj Ssmes DeblejCe kes HeuemJeHe DeeS cetueeme, eefo keesF& nw, kes efueS HeeJeOeeve efkeee peelee nw. 3.8 iewj-efve<Heeefole HeefleYetefleeeW kes mebyebOe ceW Deee kees ceevelee veneR oer ieF& nw Deewj Fve HeefleYetefleeeW kes cetue ceW cetueeme kes efueS Yeejleere efj]peJe& yeQke kes efoMee efveoxMeevegmeej GHeegkele HeeJeOeeve efkeee ieee nw. 3.9 Hegve:Kejero/HeleeJeefle&le Hegve: Kejero yeQke ves Hegve: Kejero leLee HeleeJeefle&le Hegve: Kejero uesveosveeW kees uesKeebefkele kejves nsleg Yeejleere efj]peJe& yeQke eje yeleeF& ieF& Ske meceeve uesKee HeCeeueer kees DeHeveeee nw. (Yeejleere efj]peJe& yeQke kes meeLe eueefveefOe meceeeespeve megefJeOee (SueSSHe) kes Debleie&le ngS uesveosveeW kees es[kej). hegve: Kejero SJeb eleeJeefle&le hegve: Kejero mebJeJenejeW kees mebheeefMJe&ke GOeej/$e+Ceoeve kes Debleie&le ceevee peelee nw efpemeceW mencele MeleeX hej hegve:Kejero kee kejej efkeee peelee nw. hegve: Kejero kes Devleie&le efyeeer keer eefleYetefleeeW kees efveJesMe kes Devleie&le oMee&ee peelee nw Deewj eleeJeefle&le hegve: Kejero eefleYetefleeeW kees efveJesMe ceW Meeefceue veneR efkeee peelee. ueeiele SJeb jepemJe kees $e+Ce yeepe Jee/Deee kees eLeeefmLeefle uesKeeke=le efkeee peelee nw. Yeejleere efjpeJe& yeQke kes heeme eueefveefOe meceeeespeve megefJeOee kes Debleie&le Kejeroer/yeseer ieF& eefleYetefleeeb efveJesMe Keeles ceW veeces/pecee keer peeleer nQ Deewj mebJeJenej keer heefjhekeJelee hej eleeJeefle&le keer peeleer nQ. Kee& efkees yeepe/ Gme hej Deefpe&le Deee kees Jee/jepemJe kes he ceW efnmeeye ceW efueee peelee nw. 3.10 [sefjJesefJme yeQke Jele&ceeve ceW yeepe ojeW leLee cege [sefjJesefJme ceW [erue kejlee nw. yeQke eje JeJeneefjle yeepe oj [sefjJesefJme ceW Heee yeepe oj mJewHe, efJeosMeer cege yeepe-oj mJesHe leLee HeejJe[& js SieerceWdme Meeefceue nQ. yeQke eje JeJenej ceW ueees peeves Jeeues cege [sefjJesefJme ceW Dee@HMeve leLee cege mJesHme nQ. Yeejleere efj]peJe& yeQke kes efoMee-efveoxMeeW kes DeeOeej Hej, [sefjJesefJme kee cetueebkeve efvecveevegmeej efkeee peelee nw : JeJemLee yeeeJe/iewj JeJemLee yeeeJe (ceekex cesefkebie) mebJeJenej Deueie-Deueie efjkee[& efkees peeles nQ. JeJemLee yeeeJe [sefjJesefJme Gheee DeeOeej Hej uesKeebefkele efkees peeles nQ. ^sef[bie [sefjJesefJe HeesefpeMevme ceeke&d[ t ceekex (SceerSce) nQ leLee efkemeer Yeer Hekeej keer neefve, eefo keesF& nes ueeYe-neefve Keeles ceW ope& keer peeleer nw. ueeYe, eefo keesF& nes, kees ope& veneR efkeee peelee. yeepe oj mJewHe mes mebyebefOele Deee leLee Jee mecePeewlee efleefLe kees ope& neslee nw. ^sef[bie mJewHme keer meceeefHle Hej ueeYe/neefve meceeefHle efleefLe Hej Deee/Jee kes He ceW ope& keer peeleer nw.

2011-12

the weighted average cost / book value of the related Investments and an amount equivalent of profit on sale of Investments in HTM classification is appropriated to Capital Reserve Account. Profit/ loss on sale of Investment in AFS/ HFT category is recognized in Profit and Loss Account. 3.5 The Bank is following uniform methodology of accounting for investments on settlement date basis. 3.6 In respect of investments at overseas branches, RBI guidelines or those of the host countries, whichever are more stringent are followed. In case of those branches situated in countries where no guidelines are specified, the guidelines of the RBI are followed. 3.7 The transfer of a security between these categories is accounted for at the acquisition cost / book value / market value on the date of transfer, whichever is the least, and the depreciation, if any, on such transfer is fully provided for. 3.8 In respect of non-performing securities, income is not recognised, and provision is made for depreciation in the value of such securities as per RBI guidelines. 3.9 REPO / Reverse REPO The Bank has adopted the Uniform Accounting Procedure prescribed by the RBI for accounting of market Repo and Reverse Repo transactions [other than the Liquidity Adjustment Facility (LAF) with the RBI]. Repo and Reverse Repo Transactions are treated as Collaterised Borrowing / Lending Operations with an agreement to Repurchase on the agreed terms. Securities sold under Repo are continued to be shown under investments and Securities purchased under Reverse Repo are not included in investments. Costs and revenues are accounted for as interest expenditure / income, as the case may be. Securities purchased / sold under LAF with RBI are debited / credited to investment Account and reversed on maturity of the transaction. Interest expended / earned thereon is accounted for as expenditure / revenue. 3.10 Derivatives The Bank presently deals in interest rate and currency derivatives. The interest rate derivatives dealt with by the Bank are Rupee Interest Rate Swaps, Foreign Currency Interest Rate Swaps and forward rate agreements. Currency Derivatives dealt with by the Bank are Options and Currency swaps. Based on RBI guidelines, Derivatives are valued as under: The hedge/ non-hedge(market making) transactions are recorded separately. Derivative contracts designated as hedges are not marked to market unless their underlying is marked to market. Trading derivative positions are marked-to-market (MTM) and the resulting losses, if any, are recognized in the Profit and Loss Account. Profit, if any, is ignored. Income and Expenditure relating to interest rate swaps are recognized on the settlement date. Gains/ losses on termination of the trading swaps are recorded on the termination date as income/ expenditure.

159

Jeeef<e&ke efjhees& Annual Report

2011-12

cetueebkeve kes efueS, kegue mJewhe kes JeemleefJeke cetue keer ieCevee legueveHe$e keer efleefLe kees mJewHe kejejeW kes keejesyeej meceeefHle Hej HeeHe ee ose jeefMe kes DeeOeej hej keer peeleer nw, mebyebefOele neefveeeW, eefo neW, kes efueS HetCe&le: HeeJeOeeve efkeee ieee nw, peyeefke ueeYeeW kees es[ efoee ieee nw. legueve he$e keer efleefLe kees Hes[eF& eje DeefOemeteele efJeefvecee oj kes yebo f YeeJe hej efJeosMeer cege ceW [sejJeseJe mebeJeoeDeeW kees Deekeefmceke oseleeDeeW kes f f f Devle&iele Jeieeake=le efkeee peelee nw.

For the purpose of valuation, the fair value of the total swap is computed on the basis of the amount that would be receivable or payable on termination of the transactions of the swap agreements as on the Balance Sheet date. Losses arising there from, if any, are fully provided for while the profits, if any, are ignored. Contingent Liabilities on account of derivative contracts denominated in foreign currencies are reported at closing rates of exchange notified by FEDAI at the Balance Sheet date. 4 ADVAnCES 4.1 Advances in India are classified as Standard, Substandard, Doubtful or Loss assets and provision for advances are made as per the Prudential Norms of the RBI. In respect of Advances made in overseas branches, Advances are classified in accordance with Prudential Norms prescribed by the RBI or local laws of the host country in which advances are made, whichever is more stringent. 4.2 Advances are net of specific loan loss provisions, interest suspense, amount received and held in suitfiled Sundry Deposits and Claims Received. 4.3 In respect of Rescheduled / Restructured accounts, Provision for dimunition in fair value of restructured advances is measured in net present value terms as per RBI guidelines. 4.4 In case of financial assets sold to Asset Reconstruction Company (ARC)/ Securitization Company (SC), if the sale is at a price below the net book value (NBV), (i.e. Book value less provisions held) the shortfall is debited to the profit and loss account. If the sale value is higher than the NBV, surplus is carried forward and utilised to meet the shortfall/ loss on account of subsequent sale of non-performing financial assets. 5 FiXED ASSEtS 5.1 Premises and other Fixed Assets are stated at historical cost except revalued premises which are stated at revalued amount. The appreciation on revaluation is credited to Capital Reserve and the depreciation provided thereon is deducted therefrom. land and building under

4. Deefiece
4.1 Yeejle ceW DeefieceeW kees ceeveke, DeJeceeveke, mebefoiOe ee neefve DeeefmleeeW kes He ceW Jeieeake=le efkeee peelee nw leLee Fmekes efueS HeeJeOeeve Yeejleere efj]peJe& yeQke kes efJeJeskehetCe& ceeveob[eW kes Devegmeej efkeee peelee nw. efJeosMeer MeeKeeDeeW eje efoS ieS DeefieceeW kes mebyebOe ceW Yeejleere efj]peJe& yeQke kes efveoxMeeW kes Devegmeej DeLeJee Gme osMe, efpemeceW Deefiece efoS ieS nQ, ceW efJeeceeve ceeveob[eW ceW mes pees Yeer ke[s ceeveob[ nebs, kes DevegHe Jeieeake=le efkeee peelee nw. Deefiece, efJeefveefo& $e+CeeW Hej neefve kes HeeJeOeeveeW, Geble yeepe, Jeeoemle efJeefJeOe pecee SJeb eehle oeJee jeefMe kee efveJeue nw. Hegveefve&Oeeefjle/Hegveie&ef"le KeeleeW kes mebyebOe ceW Yeejleere efj]peJe& yeQke kes efoMee efveoxMeeW kes Devegmeej hegveie&ef"le DeefeceeW kes Gefele cetue ceW keceer kes efueS eeJeOeeve efJeeceeve cetue MeleeX hej Deekeueve kejles ngS efkeee peelee nw. Deeefmle Hegveie&"ve kebHeveer (SDeejmeer) /HeeleYetelekejCe (efmekeeesejeFpesMeve) f f f kebHeveer (Smemeer) kees yeseer ieF& efJeeere DeeefmleeeW kes ceeceues ceW, eefo efyeeer Meg yener cetue mes kece cetue Hej keer ieF& nes lees neefve (keceer) kees ueeYe neefve Keeles ceW veeces efkeee peelee nw. eefo efyeeer cetue yener cetue mes peeoe nw lees Deefleefjkele HeeJeOeeve jeefMe kees efjJeme& veneR efkeee peelee nw yeefuke Fmes Deve iewj efve<heeoke efJeeere DeeefmleeeW keer efyeeer kejves hej keceer/neefve kees hetje kejves kes efueS Gheeesie ceW efueee peelee nw. Heefjmej Je Deve Deeue Deeefmleeeb Hegvecet&ueebefkele HeefjmejeW kees es[kej, meeceevele: HejcHejeiele cetue Hej ueer ieeer nQ. Hegvecet&ueebkeve Hej ngF& cetueJe=ef, eefo keesF& nes, kees Hetbpeeriele Heejef#ele efveefOe ceW pecee efkeee ieee nw. leLee Fme Hej cetueeme kees FmeceW mes Ieeee peelee nw. HeefjmejeW ceW Yetefce SJeb efvecee&CeeOeerve HeefjmejeW kees Meeefceue efkeee ieee nw.

4.2 4.3

4.4

5. Deeue Deeefmleeeb
5.1

5.2

5.2 Premises include construction. 6

6. Heejef#ele efveefOeeeb SJeb DeefOeMes<e

jepemJe SJeb Deve Heejef#ele efveefOeeeW ceW mecye osMeeW kes Heeefuele mLeeveere keevetveeW kes Devegmeej efJeosMeer MeeKeeDeeW eje efveefce&le meebefJeefOeke Heejef#ele efveefOeeeW kees Meeefceue efkeee ieee nw.

RESERVES AnD SURPLUS Revenue and other Reserves include Statutory Reserves created by foreign branches as per applicable local laws of the respective countries.

7. jepemJe kee efveOee&jCe

7.1 Deee kees GHeee DeeOeej Hej peye leke efke DeveLee GefuueefKele ve nes, uesKeebekf ele efkeee ieee nw. efJeosMeer keeee&ueeeW kes ceeceues ceW Deee / Jee keer ieCevee Gme osMe kes keevetve kes Devegmeej keer ieF& nw, peneb Hej efJeosMeer keeee&uee efmLele nw. mejkeejer keejesyeej, ieejbefeeW, meeKe he$eeW, efJeefvecee, oueeueer Deeefo hej keceerMeve, Deefece efyeueeW hej yeepe leLee kej efjheb[ hej Deefpe&le yeepe kees es[kej Meguke, keceerMeve kes ceeOece mes Deee kees Jemetueer DeeOeej hej efnmeeye ceW efueee peelee nw. Deveg<ebefieeeW, mebegkele GHeeceeW leLee meneesieer

REVEnUE RECOGnitiOn 7.1 Income (other than item referred in Paragraph 7.2)/ expenditure is generally recognised on accrual basis. In case of foreign offices, income/ expenditure is recognised as per the local laws of the country in which the respective foreign office is located. 7.2 Income by way of Fees, Commission other than on Government business, Commission on Guarantees, Letter of Credits, Exchange, Brokerage and Interest on Advance Bills are accounted for on realisation

7.2

160

Jeeef<e&ke efjhees& Annual Report

kebheefveeeW kes MesejeW Hej ef[efJe[W[ JeemleefJeke HeeefHle kes DeeOeej Hej efnmeeye ceW efueS peeles nQ. iewj efve<Heeefole DeeefmleeeW / eqveJesMeeW hej Deee kes mebien keer Deefveefelelee keer ef< mes, Yeejleere efj]peJe& yeQke kes efoMee-efveoxMeeW kes DevegHe Ssmeer Deee efmeHe& Jemetue nesves Hej ner uesKeebefkele nesleer nw. Yeejleere meveoer uesKeekeej mebmLeeve eje peejer uesKee ceeveke 19 (hes) kes Devegmeej ueerpe Mele& hej ueerpe YegieleeveeW kees, efpemeceW heefjeeueve ueerpe hej ueer ieF& DeeefmleeeW keer ueeiele Je=ef Meeefceue nw, ueeYe/neefve Keeles ceW eYeeefjle efkeee peelee nw. YeefJe<e efveefOe YeefJe<e efveefOe DebMeoeve eespevee keer JeeKee keer ieF& nw Deewj yeQke hetJe& efveOee&efjle ojeW hej efveefMele DebMeoeve kee Yegieleeve kejlee nw. yeQke kee oeefelJe efveefMele DebMeoeve leke meerefcele nw. DebMeoeve kees ueeYe/neefve Keeles ceW eYeeefjle efkeee peelee nw. Gheoeve Gheoeve oselee keer JeeKee ueeYe (efnle) kes he ceW JeeKee keer ieF& nw Deewj Je<e& kes Deble ceW mebefele cetue DeeOeej hej Fmekee eeJeOeeve efkeee peelee nw. yeQke eje Fme eespevee kes efueS jeefMe GheueyOe kejJeeeer peeleer nw Deewj Ske he=Leke veeme Fmekee eyebOeve kejlee nw. heWMeve 8.3.1 heWMeve oselee yeeOelee kes he ceW JeeKee keer ieF& nw Deewj Je<e& kes Deble ceW mebefele cetue DeeOeej Fmekee eeJeOeeve efkeee peelee nw. en Gve kece&eeefjeeW kes efueS nw, efpevnesves 31.3.2010 leke yeQke mesJee enCe keer nw. yeQke eje Fme eespevee kes efueS jeefMe GheueyOe kejJeeeer peeleer nw Deewj Ske he=Leke veeme Fmekee eyebOeve kejlee nw. 8.3.2 efpeve kece&eeefjees ves yeQke mesJee 1.4.2010 kees ee Gmekes yeeo enCe keer nw Gvekes efueS veF& HeWMeve eespevee HeeefjYeeef<ele DebMeoeve DeeOeej Hej ueeiet nw. yeQke eje HetJe& efveOee&efjle efveeqele DebMeoeve kee Yegieleeve efkeee peelee nw. yeQke kee oeefelJe Ssmes HetJe& efveOee&efjle DebMeoeve leke ner meerefcele nw. DebMeoeve ueeYe leLee neefve Keeles ces eYeeefjle neslee nw. eeflehetefjle DevegheefmLeefle mebefele eeflehetefjle DevegheefmLeefle eLee Gheeefpe&le DeJekeeMe (heerSue) Deewj efeefkelmee DeJekeeMe (Deeege Deekeefmceke DeJekeeMe meefnle) kee mebefele cetue kes DeeOeej hej eeJeOeeve efkeee peelee nw. Deve kece&eejer ueeYe (efnle) Deve kece&eejer efnle (ueeYe) eLee ger ee$ee efjeeele, efeefkelmee ueeYe Deeefo kes efueS mebefele cetue kes DeeOeej hej eeJeOeeve efkeee peelee nw. efJeosMeer MeeKeeDeeW/keeee&ueeeW kes meboYe& ceW eefleefveegefe hej kece&eeefjeeW kees es[kej Deve kece&eeefjeeW kes efueS mebyebefOele osMe ceW efJeeceeve efveeceeW kes Devegmeej ueeYeeW kee Deekeueve efkeee peelee nw. Yeejle ceW Deeue DeeefmleeeW kes efueS hegvecetueebekele DeeefmleeeW kees es[kej & f (efvecve JeefCe&le Devegso 9.3 Je 9.4 kes DeueeJee) kebheveer DeefOeefveece, 1956 keer Devegmeteer XIV ceW GefuueefKele cetueeefmele cetue heefle kes
9. 8

2011-12

7.3

basis. Dividend on shares in Subsidiaries, joint ventures and associates is accounted on realisation basis. 7.3 In view of uncertainty of collection of income in cases of Non-performing Assets/Investments, such income is accounted for only on realisation in terms of the RBI guidelines. 7.4 Lease payments including cost escalation for assets taken on operating lease are recognised in the Profit and Loss Account over the lease term in accordance with the AS 19 (Leases) issued by ICAI. EMPLOYEE BEnEFitS 8.1 PROVIDENT FUND Provident fund is a defined contribution as the Bank pays fixed contribution at pre-determined rates. The obligation of the Bank is limited to such fixed contribution. The contributions are charged to Profit and Loss Account. 8.2 GRATUITY Gratuity liability is a defined benefit obligation and is provided for on the basis of an actuarial valuation made at the end of the financial year. The gratuity liability is funded by the bank and is managed by a separate trust. 8.3 PENSION 8.3.1Pension liability is a defined benefit obligation and is provided for on the basis of actuarial valuation made at the end of the financial year, for the employees who have joined Bank up to 31.03.2010 and opted for pension. The pension liability is funded by the bank and is managed by a separate trust. 8.3.2 New Pension Scheme which is applicable to employees who joined bank on or after 01.04.2010 is a defined contribution scheme, Bank pays fixed contribution at pre determined rate, the obligation of the Bank is limited to such fixed contribution. The contribution is charged to Profit and Loss Account. 8.4 COMPENSATED ABSENCES Accumulating compensated absences such as Privilege Leave and Sick Leave are provided for based on actuarial valuation. 8.5 OTHER EMPLOYEE BENEFITS Other Employee benefits such as Leave Encashment, Leave Fare Concession and Additional Retirement Benefit on Retirement are provided for based on actuarial valuation. In respect of overseas branches and offices, the benefits in respect of employees other than those on deputation are valued and accounted for as per laws prevailing in the respective territories. DEPRECiAtiOn 9.1 Depreciation on Fixed Assets in India [other than those referred in Paragraph 9.3 and 9.4] is provided

7.4

8. kece&eeefjeeW kees ueeYe

8.1

8.2

8.3

8.4

8.5

9. cetueeme
9.1

161

Jeeef<e&ke efjhees& Annual Report

2011-12

Devegmeej eeJeOeeve efkeee peelee nw. FmeceW hegvece&tueebefkele DeeefmleeeW keer Devegceeefvele Gheeesie DeJeefOe kes DeeOeej hej DeefOeke cetueeme kee eeJeOeeve efkeee peelee nw. 9.2 Yeejle mes yeenj Deeue DeeefmleeeW Hej, (veeres Devegso 9.3 ceW JeefCe&le kees es[kej) cetueeme mLeeveere keevetveeW ee mebyebefOele osMe ceW Heeefuele eefeee kes Devegmeej efkeee peelee nw. Yeejle Deewj Yeejle kes yeenj kebHetjeW Hej cetueeme Yeejleere efj]peJe& yeQke kes efoMee-efveoxMeeW kes Devegmeej m^s ueeFve efJeefOe mes 33.33% keer oj mes Heoeve efkeee ieee nw. kebHetj mee@HeJesej, pees efke ne[&Jesej kee DeefveJeee& Debie veneR nw, kee hetCe& cetueeme Kejero Je<e& kes oewjeve ner kej efoee peelee nw. SerSce Hej cetueeme kee eeJeOeeve m^s ueeFve Heefle mes 20% eefleJe<e& keer oj mes efkeee peelee nw. HeefjJe&veeW Hej cetueeme kee mebHetCe& Je<e& kes efueS HeeJeOeeve efkeee ieee nw peyeefke efyeeer/efveHeeve kes Je<e& ceW cetueeme kee keesF& HeeJeOeeve veneR efkeee peelee nw. Hes Hej Oeeefjle peceerve Deewj hes hej Oeeefjle peceerve hej efkeS ieS efJekeeme keer ueeiele Hee DeJeefOe ceW egkelee (Sceese&F&pe) keer peeleer nw.

on the written down value method in accordance with Schedule XIV to the Companies Act, 1956, except in case of revalued assets, in respect of which higher depreciation is provided on the basis of estimated useful life of these revalued assets. 9.2 Depreciation on Fixed Assets outside India [other than those referred to in Para 9.3 below] is provided as per local laws or prevailing practices of the respective territories. 9.3 Depreciation on Computers and Software forming an integral part of Computer Hardware, in and oustside India is provided on Straight Line Method at the rate of 33.33% p.a., as per the guidelines of RBI. Computer software not forming part of an intergral part of hardware is charged directly to Profit and Loss Account. 9.4 Depreciation on ATMs is provided on Straight Line Method at the rate of 20% p.a. 9.5 Depreciation on additions is provided for full year and no depreciation is provided in the year of sale / disposal. 9.6 Cost of leasehold land and leasehold improvements are amortised over the period of lease. 10. iMPAiRMEnt OF ASSEtS Impairment losses (if any) on Fixed Assets (including revalued assets) are recognised in accordance with AS 28 (Impairment of Assets) issued by the ICAI and charged off to Profit and Loss Account. 11. FOREiGn CURREnCY tRAnSACtiOnS 11.1 Accounting for transactions involving foreign exchange is done in accordance with AS 11, (The Effects of Changes in Foreign Exchange Rates), issued by the ICAI. 11.2 As stipulated in AS 11, the foreign currency operations of the Bank are classified as a) b) Integral Operations and Non Integral Operations. All Overseas Branches, Offshore Banking Units, Overseas Subsidiaries are treated as Non Integral Operations and domestic operations in foreign exchange and Representative Offices are treated as Integral Operations. The transactions are initially recorded on weekly average rate as advised by FEDAI. Foreign Currency Assets and Liabilities (including contingent liabilities) are translated at the closing spot rates notified by FEDAI at the end of each quarter. The resulting exchange differences are recognized as income or expenses and are accounted through Profit and Loss Account. Any reversals / payment of foreign currency assets and liabilities is done at the weekly

9.3

9.4 9.5

9.6

10. DeeefmleeeW kee Devepe&ve

Deeue DeeefmleeeW (Hegvece&tueebefkele DeeefmleeeW meefnle) Hej Devepe&ke neefveeeW (eefo keesF& nes) kees, DeeefmleeeW kes Devepe&ve kes mebyebOe ceW ee&[& SkeeGvsv Dee@He] Fbef[ee eje peejer uesKee ceeveke 28 (DeeefmleeeW kee Devepe&ve) kes Devegmeej efkeee peelee nw leLee Fmes ueeYe neefve Keeles kees eYeeefjle efkeee peelee nw.

11. efJeosMeer cege mebJeJenej

11.1 efJeosMeer cege efJeefvecee mes mebyebefOele mebJeJenejeW kee uesKeebkeve (efJeosMeer cege efJeefvecee ojeW kes HeefjJele&ve kee HeYeeJe) mebyebefOele Yeejleere meveoer uesKeekeej mebmLeeve eje peejer uesKeeceeveke SSme 11 kes DevegHe efkeee ieee nw. 11.2 uesKee ceeveke - SSme-11 kes Devegmeej yeQke kes efJeosMeer cege HeefjeeueveeW kees efvecveefueefKele He ceW Jeieeake=le efkeee ieee nQ. ke) Skeerke=le HeefjeeueveeW SJeb Ke) He=Leke HeefjeeueveeW kes He ceW Jeieeake=le efkeee ieee nw. meYeer efJeosMeer MeeKeeDeeW, Dee@HeMeesj yeQekebie FkeeFeeW, efJeosMeer Deveg<ebeieeeW kees He=Leke f f Heefjeeueve SJeb efJeosMeer cege ceW Iejsuet heefjeeueveeW SJeb HeeleefveefOe f keeee&ueeeW kees Skeerke=le Heefjeeueve kes He ceW ceevee peelee nw. 11.3 Skeerke=le HeefjeeueveeW kes mebyebOe ceW DeblejCe : (ke) mebJeJenejeW kees HeeLeefceke leewj Hej Hes[eF& eje metefele keer ieF& meeHleeefnke Deewmele ojeW Hej efjkee[& efkeee peelee nw. (Ke) efJeosMeer cege efJeefvecee mes mebyebeOele Deeefmle SJeb oseleeDeeW (Deekeefmceke f oseleeDeeW meefnle) kees Hes[eF& eje Heleske efleceener kes Deble ceW metefele keer ieF& keueesefpebie mHee@ ojeW Hej Debleefjle efkeee peelee nw. (ie) HeefjCeeceer efJeefvecee DeblejeW keer ieCevee Deee DeLeJee Jee kes He ceW keer ieF& nw leLee FvnW leovegmeej ueeYe neefve Keeles ceW uesKeebefkele efkeee ieee nw. efJeosMeer cege Deeefmle oseleeDeeW mebyebOeer efkemeer Yeer Yegieleeve DeLeJee efjJeme&ue kees efheues meHleen keer Deewmele keueesefpebie ojeW kes

11.3 Translation in respect of Integral Operations a. b.

c.

162

Jeeef<e&ke efjhees& Annual Report

DeeOeej Hej efkeee ieee nw leLee yekeeee jeefMe SJeb Gme jeefMe, efpemekes efueS Yegieleeve efkeee ieee nw/efjJeme&ue efkeee ieee nw, kes yeere kes Deblej kees ueeYe neefve Keeles ceW oMee&ee ieee nw. (Ie) Jeeheej nsleg Oeeefjle yekeeee efJeosMeer cege neefpej SJeb Jeeeoe mebeJeoeDeeW ] f kes legueve he$e keer efleefLe kees Hes[eF& eje DeefOemetefele yebo neefpej SJeb Jeeeoe yeepeej mebefJeoe ojeW SJeb Devleefjce heefjhekeJelee mebefJeoeDeeW kees Fvjheesues ojeW hej hegve&cetueebefkele efkeee peelee nw. Fmekes HeuemJehe Jeeeoe cetueebkeve ueeYe DeLeJee neefve kees ueeYe-neefve Keeles ceW Meeefceue efkeee peelee nw~ 11.4 iewj meceekeefuele HeefjeeueveeW kes mebyebOe ceW DeblejCe : (ke) DeeefmleeeW SJeb oseleeDeeW kees Hes[eF& eje Heleske efleceener kes Deble ceW DeefOemetefele keer ieF& keueesefpebie mHee ojeW Hej Debleefjle efkeee ieee nw. (Ke) leguevehe$e keer efleefLe kees efJeosMeer cege neefpej SJeb Jeeeoe Deekeefmceke oseleeDeeW kees Hes[eF& eje DeefOemetefele yebo neefpej Je Jeeeoe ojeW SJeb Devleefjle heefjhekeJelee mebefJeoeDeeW kees Fvjheesues[ ojeW hej Debleefjle efkeee peelee nw. (ie) Deeceoveer SJeb KeeeX kees Hes[eF& eje Heleske efleceener kes Deble ceW DeefOemeteele keer ieF& Deewmele efleceener ojeW Hej Debleefjle efkeee ieee nw. f (Ie) HeefjCeeceer efJeefvecee DeblejeW keer ieCevee Gme DeJeefOe kes efueS Deee DeLeJee Jee kes He ceW veneR keer peeleer nw leLee Fmes mecye efJeosMeer MeeKeeDeeW ceW Meg efveJesMeeW kes efvemleejCe nesves leke Deueie mes Ske Keeles efJeosMeer cege DeblejCe efveefOe ceW jKee peelee nw. 11.5 Jeeeoe efJeefvecee kejej uesKee ceeveke SSme 11 leLee Yeejleere efJeosMeer cege Jeeheejer mebIe (Hes[eF&) kes efoMeeefveoxMeeW kes Devegmeej Jeeheej nsleg Oeeefjle yekeeee efJeosMeer cege neefpej (mhee@) SJeb Jeeeoe mebefJeoeDeeW kees legueve he$e keer efleefLe kees Hes[eF& eje DeefOemetefele yebo neefpej SJeb Jeeeoe yeepeej mebefJeoeDeeW SJeb Devleefjce heefjhekeJelee mebJeefoDeeW kees Fvjheesues ojeW hej hegvecet&ueebefkele efkeee peelee nw. Fmekes HeuemJehe Jeeeoe cetueebkeve ueeYe DeLeJee neefve kees ueeYe-neefve Keeles ceW Meeefceue efkeee peelee nw.
d.

2011-12

average closing rate of the preceding week and the difference between the outstanding figure and the amount for which reversal / payment is made, is reflected in Profit and Loss Account. Foreign exchange spot and forward contracts outstanding as at the balance sheet date and held for trading, are revalued at the closing spot and forward rates respectively notified by FEDAI and at interpolated rates for contracts of interim maturities. The resulting forward valuation profit or loss is included in the Profit and Loss Account. Assets and Liabilities are translated at the closing spot rates notified by FEDAI at the end of each quarter. Foreign Exchange Spot and Forward contingent liabilities outstanding as at the balance sheet date are translated at the closing spot and forward rates respectively notified by FEDAI and at interpolated rates for contracts of interim maturities. Income and Expense are translated at quarterly average rate notified by FEDAI at the end of each quarter. The resulting exchange differences are not recognized as income or expense for the period but accumulated in a separate account Foreign Currency Translation Reserve till the disposal of the net investment.

11.4 Translation in respect of Non Integral Operations a.

b.

c.

d.

11.5 Forward Exchange Contracts In accordance with the guidelines of FEDAI and the provisions of AS 11, Foreign exchange spot and forward contracts outstanding as at the balance sheet date and held for trading, are revalued at the closing spot and forward rates respectively notified by FEDAI and at interpolated rates for contracts of interim maturities. The resulting forward valuation profit or loss is included in the Profit and Loss Account. 12. tAXES On inCOME This comprise of provision for Income tax and deferred tax charge or credit (reflecting the tax effects of timing differences between accounting income and taxable income for the period) as determined in accordance with AS 22 (Accounting for taxes on Income) issued by ICAI. Deferred tax is recognised subject to consideration of prudence in respect of items of income and expenses those arise at one point of time and are capable of reversal in one or more subsequent periods. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which the timing differences are expected to be reversed. The effect on deferred tax assets and liabilities of a change in tax rates is recognised in the income statement in the period of enactment of the change

12. Deee Hej kej

FmeceW Yeejleere meveoer uesKeekeej mebmLee (DeeF&meerSDeeF&) kes uesKeebkeve ceeveob[ 22 (Deee hej kejeW kee uesKeebkeve) kes Devegmeej efveOee&efjle (mecye DeJeefOe kes efueS uesKee Deee leLee kej eesie Deee kes yeere efYevvelee mes kejeW kes HeYeeJe kees oMee&les ngS) Deeekej kes efueS HeeJeOeeve, DeemLeefiele kej DeLeJee esef[ Meeefceue nQ. DeemLeefiele kej kee Deekeueve Deeceoveer SJeb Kee& keer Gve ceoeW kes mebyebOe ceW, pees efkemeer Ske DeJeefOe ceW efveOee&efjle nesleer nw Deewj pees Ske DeLeJee DeefOeke HejJeleea DeJeefOeeeW ceW HeleeJele&ve eesie nQ, kees Oeeve ceW jKekej efkeee peelee nw. DeemLeefiele kej DeeefmleeeW SJeb oseleeDeeW Hej kej keer ieCevee DeefOeefveeefcele kej ojeW Hej Gve Je<eeX keer DeHesef#ele ojeW Hej keer peeleer nw efpeve Je<eeX ceW Fvekeer HeeefHle, efjJeme&ue DeLeJee efvemleejCe keer mebYeeJevee nesleer nw. DeemLeefiele kej oseleeDeeW SJeb DeeefmleeeW Hej kej keer ojeW ceW HeefjJele&ve kes HeYeeJe kees Gme DeJeefOe keer Deee efJeJejCeer, efpemeceW Ssmes HeefjJele&ve kees DeefOeefveeefcele efkeee ieee nes, ceW efnmeeye ceW efueee peelee nw.

163

Jeeef<e&ke efjhees& Annual Report

13. Heefle Mesej Depe&ve

2011-12

13. EARninGS PER ShARE The bank reports basic and diluted earnings per equity share in accordance with the AS 20 (Earnings Per Share) issued by the ICAI. Basic earnings per equity share has been computed by dividing net income by the weighted average number of equity shares outstanding for the period. Diluted earnings per equity share has been computed using the weighted average number of equity shares and dilutive potential equity shares outstanding during the period. 14. PROViSiOnS, COntinGEnt COntinGEnt ASSEtS LiABiLitiES AnD

yeQke, DeeIeejYetle SJeb [eFuet[ Heele FefkeJeer Mesej Depe&ve kees Yeejleere meveoer s f uesKeekeej mebmLeeve eje Fme mebyebOe ceW peejer uesKee ceeveke 20 (eefle Mesej Deee) kes Devegmeej efjHees& kejlee nw. DeeIeejYetle Heele Mesej Depe&ve keer ieCevee Meg Deee f kees Gme DeJeefOe kes efueS yekeeee Yeeefjle Deewmele FefkeJeer MesejeW keer mebKee mes efJeYeeefpele kej keer ieF& nw. [eFuet[ Heele Mesej Depe&ve keer ieCevee Meg Deee s f kees Gme DeJeefOe kes efueS yekeeee Yeeefjle Deewmele FefkeJeer MesejeW SJeb Gme DeJeefOe kes oewjeve [eFueteJe mecYeeJe FefkeJeer MesejeW keer mebKee kes DeeOeej hej keer ieF& nw. f

14. HeeJeOeeve, Deekeefmceke oseleeSb Je Deekeefmceke Deeefmleeeb

Yeejleere meveoer uesKekeej mebmLeeve eje Fme mebyebOe ceW peejer uesKee ceeveke 29 (Deekeefmceke oseleeDeeW SJeb Deekeefmceke DeeefmleeeW kes efueS HeeJeOeeve) kes Devegmeej yeQke eje Deekeefmceke oseleeDeeW SJeb Deekeefmceke DeeefmleeeW kes efueS HeeJeOeeve kesJeue efJeiele ceW ngF& efkemeer Ievee kes efueS GlHevve ngS Jele&ceeve oeefelJe kes efueS efkeee peelee nw. en mebYeJe nw efke Fme oeefelJe kes efvemleejCe kes efueS DeeefLe&ke mebmeeOeveeW keer DeeJeMekelee nes Deewj leye oeefelJe efveJe&nve nsleg Ssmeer jeefMe kee efJeMJemeveere Deekeueve efkeee pee mekelee nw. DeeefLe&ke efnle egkele mebmeeOeveeW kes yeefnie&ceve keer mebYeeJevee kes ueieYeie ve nesves keer efmLeefle leke Deekeeqmceke oseleeDeeW kees eke efkeee peelee nw. Deekeefmceke DeeefmleeeW kees efJeeere efJeJeefjCeeeW ceW eYeeefjle veneR efkeee peelee nw, keeeWefke Fmekee heefjCeece Ssmeer Deee kes efveOee&jCe kes he ceW efvekeue mekelee nw efpemekeer keYeer Jemetueer mebYeJe ve nes.

As per AS 29 (Provisions, Contingent Liabilities and Contingent Assets) issued by the ICAI, the Bank recognises provisions only when it has a present obligation as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and when a reliable estimate of the amount of the obligation can be made. Contingent liability is disclosed unless the possibility of an outflow of resouces embodying economic benefit is remote. Contingent Assets are not recognised in the financial statements since this may result in the recognition of income that may never be realised.

164

Jeeef<e&ke efjhees& Annual Report

2011-12

Devegmeteer-18 uesKeeW hej efhheefCeeeb

ke. ke-1.

Schedule -18 notes on accounts

Yeejleere efj]peJe& yeQke keer Dehes#eeDeeW kes Devegmeej ekeerkejCe hetbpeer efJeJejCe
i) Particulars CRAR % Basel-II CRAR - Tier l Capital (%) Basel-II A. A-1. Disclosure in terms of RBI requirements Capital

Current Year 14.67 % 10.83 % 3.84 % 54.31 %

eeuet Je<e&

Previous Year 14.52 % 9.99 % 4.53 % 57.03 %

efheuee Je<e&

meer Deej S Deej (%) yeemesue-II

ii) meer Deej S Deej efej I hetbpeer (%) yeemesue-II iii) meer Deej S Deej efej II hetbpeer (%) yeemesue-II iv) yeQke ceW Yeejle mejkeej keer

CRAR Tier ll Capital (%) Basel-II Percentage of the shareholding of the Government of India Amount of subordinated debt raised as Tier-II Capital Amount raised by issue of IPDI Amount raised by issue of Upper Tier II instruments A-2. Particulars (1) Value of Investments (i) Gross Value of Investments (a) In India (b) Outside India, (ii) Provisions for Depreciation (a) In India (b) Outside India, (iii) Net Value of Investments (a) In India (b) Outside India. (2) Movement of provisions held towards depreciation on investments (i) Opening balance (ii) Add: Provisions made during the year (iii) Less: Write-off / write-back of excess provisions during the year (iv) Closing balance Investments

MesejOeeefjlee kee eefleMele

v) efej-II hetbpeer kes Devegmeej meyeDee@e|[ves

` 711.50 Crores ` 1,500.00 Crores

$e+Ce keer jeefMe

vi) DeeF&heer[erDeeF& efveie&efcele kej eehle jeefMe vii) Dehej efej II efueKeleeW kees efveie&efcele kej

eehle jeefMe efveJesMe efJeJejCe

2.

( ` kejes[ ceW / ` in Crores) Current Year

eeuet Je<e&

Previous Year

efheuee Je<e&

(1) efveJesMeeW kee cetue (i) efveJesMeeW kee mekeue cetue (ke) Yeejle ceW (Ke) Yeejle mes yeenj (ii) cetueeme kes efueS eeJeOeeve (ke) Yeejle ceW (Ke) Yeejle mes yeenj (iii) efveJesMeeW kee efveJeue cetue (ke) Yeejle ceW (Ke) Yeejle mes yeenj (2) efveJesMeeW hej cetueeme kes efueS Oeeefjle eeJeOeeveeW kee mebeueve (i) (ii) eejefcYeke Mes<e pees[W : Je<e& kes oewjeve efkeS ieS eeJeOeeve

79,818.80 4,094.49

68,137.30 3,739.46

553.80 150.08

336.96 143.21

79,265.00 3,944.41

67,800.34 3,596.25

480.17 343.55 119.84 703.88

527.80 112.08 159.71 480.17

(iii) IeeSb : Je<e& kes oewjeve Deefleefje eeJeOeeveeW kee yedekejCe/hegvejebkeve (iv) Debeflece Mes<e

165

Jeeef<e&ke efjhees& Annual Report

2011-12

2.1 efjhees mebJeJenej (Debefkele cetue ceW) 2.1 (ke) Yeejleere efj]peJe& yeQke kes meeLe efjhees mebJeJenej (SueSShe)

A-2.1 Repo Transactions (in face value terms) 2.1 a. Repo Transactions (LAF) with RBI ( ` kejes[ ceW / ` in Crores)

Minimum Maximum Daily Average outstanding outstanding outstanding during the year during the year during the year

Je<e& kes oewjeve Je<e& kes oewjeve Je<e& kes oewjeve owefveke 31 ceee& 2012 kees yekeeee Mes<e vetvelece yekeeee Mes<e DeefOekelece yekeeee Mes<e Deewmele yekeeee Mes<e
Outstanding as on March 2012 7,000.00 -

efjhees kes lenle yeseer ieF& eefleYetefleeeb (i) mejkeejer eefleYetefleeeb (ii) keeheexjs $e+Ce eefleYetefleeeb efjJeme& efjhees kes lenle Kejeroer ieF& eefleYetefleeeb (i) mejkeejer eefleYetefleeeb (ii) keeheexjs $e+Ce eefleYetefleeeb

Securities sold under repo i. Government securities ii. Corporate debt securities Securities purchased under reverse repo i. Government securities ii. Corporate debt securities 304.71 6,690.55 129.58 504.85 8,797.88 2,348.41 -

ke-2.2 iewj Sme Sue Deej efveJesMe hees&Heesefueees i) iewj Sme Sue Deej efveJesMeeW kes peejerkelee& Ieke

A-2.2 Non-SLR Investment Portfolio i) Issuer composition of Non SLR investments ( ` kejes[ ceW / ` in Crores)

meb.

No.

peejerkelee&

Issuer

Amount

jeefMe

efvepeer huesmeceW keer meercee

Extent of Private Placement

heerSmeet SHeDeeF& (iii) yeQke (iv) efvepeer efveiece (v) Deveg<ebefieeeb / mebegkele Gece (vi) Deve (vii) cetueeme nsleg Oeeefjle eeJeOeeve kegue
(ii) ii)

(1) (i)

(2) PSUs FIs Banks Private Corporate Subsidiaries/ Joint Ventures Others Provision held towards depreciation Total

(3) 1,061.36 1,024.96 4,687.40 2,339.47 1,234.94 4,194.55 -703.88 13,838.80

(4) 427.06 853.58 847.30 1,146.50 1,234.94 376.30 4,885.68 ii)

Extent of Below Investment Grade Securities (5) 73.64 408.85 790.66 955.33 2,228.48

efveJesMe es[ kes veeres keer eefleYetefleeeW keer meercee

Extent of Unrated Securities (6) 64.06 214.80 50.88 329.74

Devejss[ eefleYetefleeeW keer meercee

Extent of Unlisted Securities (7) 107.08 73.64 97.20 159.05 305.25 742.22

Demeteerye eefleYetefleeeW keer meercee

Devepe&ke iewj-SmeSueDeej efveJesMe efJeJejCe eejbefYeke Mes<e Je<e& kes oewjeve heefjJeOe&ve Ghejese DeJeefOe kes oewjeve keewefleeeb Debeflece Mes<e kegue Oeeefjle eeJeOeeve
Particulars

Non-performing Non-SLR investments

( ` kejes[ ceW / ` in Crores)

Current year Opening balance Additions during the year Reductions during the year Closing balance Total provisions held 250.70 88.85 339.55 290.98

eeuet Je<e&

Previous year 231.58 21.71 2.59 250.70 227.53

efheuee Je<e&

166

Jeeef<e&ke efjhees& Annual Report

ke-2.3 [sjerJesefJme ke-2.3.1 HeejJe[& oj mecePeewles / yeepe oj mJewhe efJeJejCe
i) ii) Particulars A-2.3 Derivatives

2011-12

A-2.3.1 Forward Rate Agreement / Interest Rate Swap ( ` kejes[ ceW / ` in Crores) Current year The notional principal of swap agreements Losses which would be incurred if counterparties failed to fulfill their obligations under the agreements Collateral required by the bank upon entering into swaps Concentration of credit risk arising from the swaps The fair value of the swap book 17,477.59 179.62

eeuet Je<e&

Previous year 13,745.00 142.89

efheuee Je<e&

mJewhe mecePeewles keer keefuhele cetue jeefMe mecePeewles kes lenle Deheveer eefleyeleeDeeW kees keeGbj heeea eje hetje ve kejves hej nesves Jeeueer neefve mJewhe ceW Deeves hej yeQke kes efueS Dehesef#ele keesuewjue

iii)

977.85

iv) mJewhe mes GlheVe $e+Ce peesefKece kee mebkeWCe v)

601.4

mJewhe yener kee Gefele cetue

732.07

256.29

ke-2.3.2 SkemeeWpe ^s[s[ yeepe oj [sjerJesefJme :

A-2.3.2 Exchange Traded Interest Rate Derivatives: ( ` kejes[ ceW / ` in Crores) Particulars Amount Notional principal amount of exchange traded interest rate derivatives undertaken during the year (instrument-wise) A. Interest Rate Future (IRF) Notional principal amount of exchange traded interest rate derivatives outstanding as on 31st March 2012 (instrument-wise) Notional principal amount of exchange traded interest rate derivatives outstanding and not "highly effective" (instrument-wise) Mark-to-market value of exchange traded interest rate derivatives outstanding and not "highly effective" (instrument-wise)

Sr. No. (i)

meb. e.

efJeJejCe
Je<e& kes oewjeve SkemeeWpe ^s[s[ yeepe oj [sjerJesefJme keer veesMeveue eEheefmeheue jeefMe (efueKeleJeej) A. yeepe oj Heetej (DeeF&DeejSHe)

jeefMe

445.37

(ii)

Je<e& kes oewjeve SkemeeWpe ^s[s[ yeepe oj [sjerJesefJme keer 31 ceee&, 2012 kes Devegmeej (efueKeleJeej) yekeeee veesMeveue eEheefmeheue jeefMe veesMeveue efebefmeheue jeefMe Je<e& kes oewjeve SkemeWpe ^s[s[ yeepe oj [sjerJesefJme keer yekeeee veesMeveue efebefmeheue jeefMe ``DeleefOeke eYeeJeer'' veneR (efueKeleJeej) SkemeeWpe ^s[s[ yeepe oj keer ceeke&-t-ceekex keercele [sjerJesefJme yekeeee Deewj DeleefOeke eYeeJeer veneR (efueKeleJeej)

Metve
NIL

(iii)

Metve
NIL

(iv)

Metve
NIL

ke-2.3.3 [sjerJesefJme ceW peesefKece SkemeHeespej kee HekeerkejCe

(i) iegCeelceke HekeerkejCe

A-2.3.3 Disclosures on risk exposure in derivatives (i) Qualitative Disclosure The Treasury Policy of the bank lays down the types of financial derivative instruments, scope of usages, approval procedures and the limits like open position limits, stop loss limits and

yeQke keer ^spejer veerefle ceW [sjerJesefJme uesve osveeW kes keee& kes efueS meYeer Hekeej keer efJeeere [sjerJesefJme efueKeleeW kes Hekeej, efJemleej SJeb GHeeesie, Devegceesove Heefeee leLee DeesHeve HeespeerMeve efueefce, meHe uee@me efueefce leLee keeGvj Heeea SkemeHeespej efueefce

167

Jeeef<e&ke efjhees& Annual Report

pewmeer meerceeSb efveOee&efjle keer ieF& nQ.

2011-12

counter party exposure limits for undertaking derivative transactions. The Bank uses financial derivative transactions for hedging, its on or off balance sheet exposures as well as for market making. Basically, these products are used for hedging risk, reducing cost and increasing the yield in such transactions and for proprietary trading. The types of risk to which the bank is exposed to are credit risk, market risk, country risk and operational risk, The Bank has risk management policies (approved by Board of Directors of the Bank), which is designed to measure the financial risks for transactions in the trading book on a regular basis, by way of MTM, VaR and PV01, and to set appropriate risk limits. These are monitored by means of reliable and up to date Management Information Systems by the Risk Management Department of the Bank from time to time who, in turn, appraises the risk profile to the Risk management Committee of Directors, which is presided over by the Banks Chairman and Managing Director. The counter parties to the transactions are banks and corporate entities. The deals are done under approved exposure limits. The bank has adopted the current exposure method prescribed by Reserve Bank of India for measuring Credit Exposure on Derivative products as per which the bank sums the total replacement cost (obtained by mark to market of all its contracts with positive value i.e. when the bank has to receive money from the counter party) and an amount for potential future changes in credit exposure calculated on the basis of the total notional principal amount of the contract multiplied by the relevant credit conversion factors according to the residual maturity as detailed herein under:Conversion factor to be applied on notional principal amount

yeQke Deheves legueve he$e ceW oMee&S ieS DeLeJee oMee&S ve ieS peesefKeceeW keer nseEpeie kes efueS leLee yee]peej DeeOeej leweej kejves kes efueS efJeeere [sjerJesefJme uesve osveeW kee Gheeesie kejlee nw, cetuele: es Glheeo, peesefKece kes heefle yeeeJe JeJemLee, ueeiele kece kejves leLee Ssmes uesve osveeW ceW heefleHeue ye{eves kes SJeb heeshejeFjer ^seE[ie kes efueS Gheeesie ceW ueeS peeles nQ. yeQke kees efpeve peesefKeceeW kee Keleje jnlee nw, Jes nQ : $e+Ce peesefKece, yeepeej peeseKece, f osMeere peesefKece Deewj Heefjeeueve peesefKece. yeQke keer cetue peesefKece, peesefKece HeyebOeve veerefleeeb (yeQke kes efveosMeke ceb[ue eje Devegceesefole) nQ, pees SceerSce, (JeerSDeej) leLee HeerJeer01 kes ceeOece mes efveeefcele DeeOeej hej Jeeheej yener ceW uesve osveeW keer efJeeere peesefKeceeW kes Deekeueve leLee Gefele peesefKece meerceeSb lee kejves kes efueS leweej keer ieF& nQ. Fvekees yeQke kes peesefKece HeyebOeve efJeYeeie eje mecee-mecee Hej efJeMJemeveere SJeb Deeleve HeyebOeve metevee HeCeeefueeeW eje cee@veerj efkeee peelee nw leLee Fme yeejs ceW yeQke kes DeOe#e SJeb HeyebOe efveosMeke keer DeOe#elee Jeeueer efveosMekeeW keer peesefKece HeyebOeve meefceefle kees DeJeiele kejeee peelee nw. uesveosveeW keer keeGbj Heeef&eeb, yeQke leLee keeHeexjs Heefle<"eve nQ. Devegceesefole SkemeHeespej meerceeDeeW kes Debleie&le JeJenej efkeS peeles nQ. [sjerJesefJme GlHeeoeW Hej $e+Ce peesefKece Deekeefuele kejves kes efueS yeQke ves Yeejleere efj]peJe& yeQke eje efveOee&efjle ceewpetoe SkemeHeespej Heefle kees DeHeveeee nw, efpemekes Devegmeej yeQke kegue HeeflemLeeHeve ueeiele kee eesie, (meYeer mebefJeoeDeeW kees mekeejelceke cetue meefnle ceeke&-g-ceekex eje HeeHle kejves DeLee&led peye yeQke kees keeGbj Heeea mes Oeve HeeHle kejvee nw) leLee $e+Ce peesefKece ceW YeefJe<e ceW nesves Jeeues mebYeeJe HeefjJele&veeW keer jeefMe, efpemekeer ieCevee mebefJeoe keer kegue keefuHele cetue jeefMe Mes<e HeefjHekeJelee kes Devegmeej mebyebefOele $e+Ce heeblejCe IekeeW kes meeLe iegCee kejkes Heefjkeefuele keer peeleer nw, efvecveevegmeej nw :keefuHele cetue jeefMe Hej ueeiet efkeee peeves Jeeuee HeeblejCe Ieke

DeJeefMe heefjhekeJelee Ske Je<e& mes kece Ske Je<e& Deewj DeefOeke heebe Je<e& mes DeefOeke

Residual Maturity Less than one year One year and above Over five years

Interest Rate Contract 0.50% 1.00% 3.00%

yeepe oj mebefJeoe

Exchange Rate Contract 2.00% 10.00% 15.00%

efJeefvecee oj mebefJeoe

nspe leLee iewj-nspe (ceekex cesefkebie) uesve osveeW kees Deueie mes ope& efkeee peelee nw. nwefpebie [sefjJesefJme Gheee DeeOeej Hej efnmeeye ceW efueS peeles nQ. ^sef[bie [sefjJesefJme HeesefpeMeve (SceerSce) kees ceeke& keer peeleer nw Deewj HeefjCeecemJeHe ueeYe-neefve Keeles ceW eefo keesF& neefve nes, efnmeeye ceW ueer peeleer nw. ueeYe, eefo keesF& nes, veneR ceevee peelee nw. yeepe oj mJewHme mes mebyebefOele yeepe Deewj Jee efveHeeve keer leejerKe Hej efnmeeye ceW efueS peeles nQ. ^sef[bie mJewHe kes meceeHle nesves Hej ueeYe /neefve meceeefHle keer leejerKe Hej Deee /Jee kes he ceW ope& efkeS peeles nQ.

The hedge/non-hedge (market making) transactions are recorded separately. Hedging derivatives are accounted for on an accrual basis. Trading derivative positions are marked-tomarket (MTM) and the resulting losses, if any, are recognized in the Profit and Loss Account. Profit, if any is not recognized. Income and Expenditure relating to interest rate swaps are recognized on the settlement date. Gains/losses on termination of the trading swaps are recorded on the termination date as income/expenditure.

168

Jeeef<e&ke efjhees& Annual Report

(ii) cee$eelceke HekeerkejCe (ii) Quantitative Disclosures

2011-12

( ` kejes[ ceW / ` in Crores)

Particulars

Sr. No. (i)

meb. e. efJeJejCe

kejWmeer [sefjJesefJme

Currency Derivatives 422.78 300.34 122.44 22.11 26.89 -4.78 32.75 0.44 -0.02 0.46

yeepe oj [sefjJesefJme

Interest rate Derivatives 17,177.27 9,228.38 7,948.89 604.84 724.9 -120.06 963.43 452.05 275.61 176.44

[sefjJesefJme (keefuhele cetue jeefMe) ke) nweEpeie kes efueS Ke) ^seE[ie kes efueS

Derivatives (Notional Principal Amount) a) For hedging b) For trading Marked to Market Positions a) b) Asset (+) Liability (-)

(ii)

ceeke&[ t ceekex heesefpeMeve (1) ke) Deeefmleeeb (+) Ke) oseleeSb (-)

(iii) (iv)

$e+Ce peesefKece (2) yeepe oj ceW Ske eefleMele nesves Jeeues heefjJele&ve kee mebYeeefJele eYeeJe (100*heerJeer 01) ke) nweEpeie [sefjJesefJme hej Ke) ^seE[ie [sefjJesefJme hej Je<e& kes oewjeve heeS ieS vetvelece leLee DeefOekelece 100*heerJeer01 ke) nweEpeie hej Ke) ^seE[ie hej

Credit Exposure Likely impact of one percentage change in interest rate (100*PV01) a) b) On hedging derivatives On trading derivatives

(v)

Maximum and Minimum of 100*PV01 observed during the year a) On hedging b) On trading A-2.4 Asset Quality

1.61 & 0.46 1.61 & 0.46

256.01 & 172.33 100.29 & 53.19 189.21 & 122.24

ke-2.4 Deeefmle iegCeJeee ke-2.4.1 iewj efve<heeoke Deeefmleeeb ke. iewj efve<heeoke DeeefmleeeW kee mebeueve

A-2.4.1 Non Performing Assets

A. Movement of NPAs

Current Year

eeuet Je<e&

Previous Year 2,400.69 1,897.01 4,297.70

efheuee Je<e&

1 Dehewue, 2011 kees mekeue SveheerS (heejbefYeke Mes<e) Je<e& kes oewjeve peg[s (veS SveheerS) Ghe pees[ (ke) IeeSb :
(i) (ii)

Gross NPAs as on 1st April 2011 (Opening Balance) Additions (Fresh NPAs) during the year Sub-Total (A) Less : -

3,152.50 3,443.31 6,595.81

Dehees[sMeve

(i)

Up-gradations

335.55 580.46

189.17 455.49

Jemetefueeeb (Dehees[ efkeS ieS KeeleeW (ii) Recoveries (excluding recoveries made from upgraded accounts) mes ngF& JemetefueeeW kees es[kej) yes Keeles [eueer ieF& jeefMe Ghe pees[ (Ke)
(iii) Write-offs Sub-total (B)

(iii)

1,215.05 2,131.06 4,464.75

500.54 1,145.20 3,152.50

31 ceee&, 2012 kes mekeue SveheerS Gross NPAs as on 31st March 2012 (closing balance) (A-B) (Debeflece Mes<e) (ke-Ke)

169

Jeeef<e&ke efjhees& Annual Report

Ke) iewj efve<heeoke Deeefmleeeb

2011-12

B) Particulars

Non-Performing Assets ( ` kejes[ ceW / ` in Crores) Current Year

efJeJejCe
(i) (ii)

eeuet Je<e&

Previous Year 0.35 2,400.69 1,897.01 1,145.20 3,152.50

efheuee Je<e&

Meg DeefeceeW ceW Meg SveheerS (%) SveheerS kee mebeueve (mekeue) (ke) (Ke) (ie) (Ie) eejbefYeke Mes<e Je<e& kes oewjeve pees[s ieS Je<e& kes oewjeve IeeS ieS Debeflece Mes<e eejbefYeke Mes<e Je<e& kes oewjeve pees[s ieS Je<e& kes oewjeve IeeS ieS Debeflece Mes<e

Net NPAs to Net Advances (%) Movement of NPAs (Gross) (a) (b) (c) (d) Opening balance Additions during the year Reductions during the year Closing balance

0.54 3,152.50 3,443.31 2,131.06 4,464.75

(iii)

Meg SveheerS kee mebeueve (ke) (Ke) (ie) (Ie)

Movement of Net NPAs (a) (b) (c) (d) Opening balance Additions during the year Reductions during the year Closing balance 790.88 1,988.72 1,235.96 1,543.64 602.32 718.15 529.59 790.88

(iv)

Movement of provisions for NPAs SveheerS nsleg eeJeOeeve kee mebeueve (ceeveke DeeefmleeeW hej eeJeOeeve kees es[kej) (excluding provisions on standard assets)

(ke) (Ke) (ie) (Ie)

ie)
Sl. No.

eejbefYeke Mes<e Je<e& kes oewjeve pees[s ieS DeeefOekee eeJeOeeveeW kees yes Keeles [euevee/hegveefnmeeye ceW uesvee Debeflece Mes<e

(a) (b) (c) (d)

Opening balance Provisions made during the year Write-off/ write-back of excess provisions Closing balance C) Sector-wise NPAs

2,361.62 1,836.42 1,276.93 2,921.11

1,798.37 1,178.86 615.61 2,361.62

#es$eJeej SveheerS
Sector

eceebke #es$e

#es$e ceW kegue DeefeceeW ceW SveheerS kee eefleMele

Percentage of NPAs to Total Advances in that sector Current Year

eeuet Je<e&

Previous Year 3.47 1.76 1.22 1.72

efheuee Je<e&

1 2 3 4

ke=ef<e SJeb mecye ieefleefJeefOeeeb Geesie (ceeFees SJeb ueIeg, ceOece SJeb ye[s) mesJeeSb Jeefeiele $e+Ce
efJeosMeer Deeefmleeeb, SveheerS leLee jepemJe

Agriculture & allied activities Industry (Micro & small, Medium and Large) Services Personal Loans D) Particulars Total Assets Total NPAs Total Revenue

3.99 1.12 2.72 3.66

Ie)

Overseas Assets, NPAs and Revenue ( ` kejes[ ceW / ` in Crores) Current Year 12,7861.71 582.92 4,032.74

eqJeJejCe kegue Deeefmleeeb kegue Sve heer S kegue jepemJe

eeuet Je<e&

Previous Year 90,767.70 366.27 2,951.23

efheuee Je<e&

170

Jeeef<e&ke efjhees& Annual Report

ke-2.4.2 hegveie&ef"le KeeleeW kee efJeJejCe

2011-12

A- 2.4.2 Particulars of Accounts Restructured. ( ` kejes[ ceW / ` in Crores)

CDR SME Debt Mechanism Restructuring

meer[erDeej keee&eCeeueer

SmeSceF& $e+Ce hegveefve&Oee&jCe

Others

Deve

hegveie&ef"le ceeveke Deefece

Standard advances restructured

$e+Ce kelee&DeeW keer mebKee yekeeee jeefMe t (Gefele cetue ceW keceer)

No. of Borrowers

16 (3)

277 (203) 505.76 (487.22) 4.27 (4.91) 6 (22) 17.04 (12.9) 0.07 (0.16) 2 (13) 1.93 (0.01) (0.01) 285 (238) 524.73 (500.13) 4.34 (5.08)

9,620 (9,786) 6,813.28 (2,189.38) 33.67 (52.74) 2042 (129) 5.09 (4.42) 0.19 (0.1) 40 (109) 2.06 (11.91) 0.1 (0.12) 11702 (10024) 6,820.43 (2,205.71) 33.96 (52.96)

Amount outstanding

1,534.03 (166.01)

Sacrifice (diminution in the fair value)

262.81 (11.06)

hegveie&ef"le DeJeceeveke Deefece

Sub standard advances restructured

$e+Ce kelee&DeeW keer mebKee yekeeee jeefMe t (Gefele cetue ceW keceer)

No. of Borrowers

(1)

Amount outstanding

(154.24)

Sacrifice (diminution in the fair value)

(4.5)

Doubtful hegveie&ef"le mebefoiOe Deefece advances

$e+Ce kelee&DeeW keer mebKee yekeeee jeefMe t (Gefele cetue ceW keceer)

No. of Borrowers

(-)

restructured Amount outstanding

(-)

Sacrifice (diminution in the fair value)

(-)

$e+Ce kelee&DeeW keer mebKee yekeeee jeefMe pees[

TOTAL

No. of Borrowers

16 (4)

Amount outstanding

1,534.03 (320.25)

t (Gefele cetue ceW keceer)

Sacrifice (diminution in the fair value)

262.81 (15.56)

keeske ceW efoes iees Deebke[s efheues Je<e& kes nQ.

*

Ske hegveie&ef"le Keeles kes ceeceues ceW, yeQke mebyebefOele Keeles kes Gefele cetue ceW

eme kes mebyebOe ceW eeJeOeeve kee heefjMeesOeve kejsiee leLee Yee.efj.yeQke kes 2 Dehewue, 2012 kes he$e kes Devegmeej efJeeere Je<e& 2012-13 keer henueer efleceener mes 8 efleceeefneeW keer DeJeefOe kes efueS Keeles kee hegveie&"ve kejves nsleg Deefleefjkele heeJeOeeve kejsiee.

Figures in bracket denote previous year numbers * In respect of one restructured account, the bank shall amortize the provision towards diminution in fair value of the said advance and the additional provision required for restructured standard asset over a period of 8 quarters starting from the first quarter of financial year 2012-2013 as per the directives from Reserve Bank of India vide their letter dated 2nd April 2012.

171

Jeeef<e&ke efjhees& Annual Report

2011-12

ke- 2.4.3 eefleYeteflekejCe/hegveie&"ve kecheveer DeLeJee Deeefmle hegveie&"ve kes efueS yeseer ieF& efJeeere DeeefmleeeW kee efJeJejCe efJeJejCe
(i) KeeleeW keer mebKee (ii) Smemeer/Deejmeer kees yeses ieS KeeleeW keer Particulars No. of accounts

A-2.4.3 Details of financial assets sold to Securitization / Reconstruction Company or Asset Reconstruction ( ` kejes[ ceW / ` in Crores) Current Year 3 6.52 -

eeuet Je<e&

Previous Year 3 5.05 -

efheuee Je<e&

kegue keercele (eeJeOeeveeW kee ves)

Aggregate value (net of provisions) of accounts sold to SC / R C Aggregate consideration Additional consideration realized in respect of accounts transferred in earlier years Aggregate gain/loss over net book value

(iii) kegue eefleHeue (iv) DeejbefYeke Je<eeX ceW Debleefjle KeeleeW kes mebyebOe ceW

Jemetuee ieee Deefleefje eefleHeue

(v) Meg yener keercele hej kegue ueeYe / neefve

6.52

5.05

ke-2.4.4 Kejeroer ieF& / yeseer ieF& iewj efve<heeoke efJeeere DeeefmleeeW kee efJeJejCe

A-2.4.4 Details of non-performing financial assets purchased/sold A. Details of purchased: non-performing financial assets

ke.

Kejeroer ieF& iewj efve<heeoke efJeeere DeeefmleeeW kes efJeJejCe :

(` kejes[ ceW / ` in Crores)

efJeJejCe
1.

Particulars

Current Year year

eeuet Je<e&

Previous Year -

efheuee Je<e&

ke. Je<e& kes oewjeve Kejeros ieS KeeleeW keer mebKee (a) No. of accounts purchased during the Ke. mecee yekeeee
(b) Aggregate outstanding (a) Of these, number of accounts restructured during the year (b) Aggregate outstanding

2.

ke. FveceW mes Je<e& kes oewjeve hegveie&ef"le KeeleeW keer mebKee Ke. mekeue yekeeee Ke. efJeJejCe

yeseer ieF& iewj efve<heeoke efJeeere DeeefmleeeW kee efJeJejCe :

Particulars No. of accounts sold Aggregate outstanding

B.

Details of non-performing financial assets sold:

( ` kejes[ ceW / ` in Crores) Current Year 3 68.33 6.52

eeuet Je<e&

Previous Year 3 8.07 5.05

efheuee Je<e&

1. 2. 3.

yeses ieS KeeleeW keer mebKee mecee yekeeee mecee eefleHeue eeefhle

Aggregate consideration received

ke-2.4.5 ceeveke DeeefmleeeW hej eeJeOeeve ceoW DeejyeerDeeF& ceeveoC[eW kes Devegmeej ceeveke DeeefmleeeW kes efueS eeJeOeeve
Item

A-2.4.5 Provisions on Standard Asset ( ` kejes[ ceW / ` in Crores) Current Year Provisions towards Standard Assets as per RBI norms 1,390.06

eeuet Je<e&

Previous Year 911.35

efheuee Je<e&

172

Jeeef<e&ke efjhees& Annual Report

ke-2.5 JeeJemeeefeke Devegheele
A.2.5 Particulars Business Ratios Current year 7.58 0.87 2.19 1.24 14.66 0.12

2011-12

efJeJejCe
(i) (ii) (iii) (iv) (v) (vi)

eeuet Je<e&

Previous Year 6.97 0.89 2.22 1.33 12.29 0.11

efheuee Je<e&

Deewmele keee&Meerue efveefOeeeW kes eefleMele kes he ceW Interest Income as a percentage to Average Working Funds yeepe Deee Deewmele keee&Meerue efveefOeeeW kes eefleMele kes he ceW Non-interest income as a Percentage to Average Working Funds iewj-yeepe Deee Deewmele keee&Meerue efveefOeeeW kes eefleMele kes he ceW Operating Profit as a percentage to Average Working Funds heefjeeueve ueeYe DeeefmleeeW hej eefleHeue eefle kece&eejer JeJemeee (keesj pecee leLee Deefece) (` kejes[ ceW) eefle kece&eejer ueeYe (` kejes[ ceW)
Return on Assets Business (Core Deposits plus advances) per employee (`in Crores) Profit per employee (`in Crores)

ke-2.6 DeeefmleeeW Deewj oseleeDeeW keer keg ceoeW kee heefjhekeJelee mJehe (eyebOeve eje mecesefkele SJeb uesKee hejer#ekeeW eje Jee efJeMJeeme kes Devehe) 1 efove 2 mes 7 efove
2 to 7 days

A. 2.6 Maturity pattern of certain items of assets and liabilities (As compiled by the management and relied upon by the auditors) ( ` kejes[ ceW / ` in Crores)
Total

1 day

8 mes 14 15 mes 28 29 efove mes 3 cenerveeW mes 6 cenerveeW mes 1 Je<e& mes 3 Je<e& mes 5 Je<e& mes efove efove 3 ceen peeoe leLee 6 peeoe leLee peeoe leLee peeoe leLee DeefOeke 8 to 14 15 to 28 29 days cenerveeW leke 1 Je<e& leke 3 Je<e& leke 5 Je<e& leke Over 5
days days to 3 months Over 3 Over 6 Over 1 Over 3 months months year & up years & up & up to 6 & up to 1 to 3 years to 5 years months year years

kegue

pecee jeefMeeeb Deefece efveJesMe GOeej efJeosMeer cege Deeefmleeeb efJeosMeer cege oseleeSb

Deposits

2925.19 21239.74 11003.69

14329.7 57524.98

46899.67 101186.09

69782.9 14480.81 45498.33 384871.11

(6810.06) (15685.48) (14159.61) (11574.86) (35087.6) (31880.74) (78769.36) (58293.15) (10417.81) (42760.81) (305439.48) Advances 2219.76 6010.72 8268.23 6769.28 37969.99 31238.21 30909.28 89550.2 31298.26 43143.37 287377.29

(3189.22) (4055.21) (4719.87) (5165.89) (27056.95) (29223.81) (30160.55) (43314.63) (28991.24) (52798.99) (228676.36) Investments 419.65 1186.93 (308.78) (1021.37) Borrowings 61.03 508.8 290.33 (261.94) 39.32 (71.92) 4883.32 764.51 5737.41 (473.73) (2888.74) 25.44 1751.06 (293.75) (1543.06) 6054.54 29164.67 1231.49 (1077.89) 2387.02 (2305.3) 1633.1 12828.27 10593.25 48524.47 (1994.7) 2042.77 83209.4

(7301.1) (13921.93) (42010.44) (71260.63) 1399.66 4729.69 10628.26 23573.05

(324.42) (451.79) Foreign Currency assets 8545.19 10212.72 (9641.29) (5077.95) Foreign Currency liabilities 1737.17 17556.76

(46.24) (2739.36) (1862.08) (12669.91) (22307.85) 18048.4 12170.83 5106.43 133132.84

23826.91 15119.83

(2778.3) (5353.27) (23054.09) 5960.54 5852.08 27105.95

(16715.24) (16187.12) (10677.74) (10688.62) (6636.2) (106809.82) 22690.71 21937.97 4997.56 16567.48 8926.66 133332.88

(9591.3) (8928.37) (3231.94) (6057.93) (16073.17) (18028.63) (13464.97) (11483.17) (11853.45) (10247.89) (108960.83)

and Liabilities has been done as per the Asset Liability Management and Group Risk Policy-2011 of the Bank kegue DeefieceeW keer ieCevee ceW eeJeOeeveeW SJeb Deve keewefleeeW kee efJeYeepeve mekeue ceeveke DeefieceeW kes Devegheele ceW efkeee ieee nw. The Distribution of provisions and other deductions, while arriving at the net advances, has been done in proportion to the gross Standard Advances. efJeosMeer cege keer oseleeDeeW kee efJeYeepeve cetue oselee efJeYeepeve kes Devegheele ceW efkeee ieee nw. Distribution of provision on foreign currency liabilities has been done in proportion to the distribution of the parent liability.

keeske ceW efoS ieS Deebke[s efHeues Je<e& keer mebKeeSb nQ. Figures in bracket denote previous year numbers DeeeqmleeeW SJeb oseleeDeeW kee efJeYeepeve yeQke keer Deeeqmle oselee heyebOeve SJeb mecetn peesefKece veerefle 2011 kes Devegmeej efkeee ieee nw. The distribution of Assets

173

Jeeef<e&ke efjhees& Annual Report

ke-2.7 Skemeheespej ke-2.7.1 efjeue Sms #es$e ceW Skemeheespej esCeer

2011-12

A-2.7

Exposure

A-2.7.1 Exposure to Real Estate Sector ( ` kejes[ ceW / ` in Crores) Category a) (i) Direct exposure Residential Mortgages 15,729 13,085.20 Current Year Previous Year

eeuet Je<e&

efheuee Je<e&

ke) ele#e Skemeheespej (i) DeeJeemeere yebOeke DeeJeemeere mebheefe, pees kepe&oej kes mJeeefcelJe ceW nw / nesieer ee efkejeS hej nw, kees yebOeke jKeles ngS hetCe& megjef#ele kepe&, FveceW mes Jeefeiele DeeJeeme $e+Ce heeLeefcekelee heehle DeefieceeW ceW Meeefceue kejves nsleg hee$e nQ. (ii) JeeefCeefpeke efjeue Sms JeeefCeeqpeke efjeue Sms hej yebOeke eje megjef#ele kepe& (keeee&uee YeJeve, efjsue mhesme, ceuer hehe&me kecee|Meeue heefjmej, yengheefjJeej DeeJeemeere YeJeve, yeng efkejeSoej kecee|Meeue heefjmej, Deeweeseieke ee Jesej f neGme mhesme, nesue, peceerve, DeefOeienCe, efJekeeme leLee efvecee&Ce keee& Deeefo) Skemeheespej ceW iewj efveefOe ] DeeOeeefjle (SveSHeyeer) meerceeSb Meeefceue nes mekeleer nQ. (iii) yebOeke ege heefleYetefleeeW ceW efveJesMe (Sce yeer Sme) leLee Deve heefleYeteflele Skemeheespej ke. DeeJeemeere Ke. JeeefCeefpeke efjeue Sms Ke) Deele#e Skemeheespej efveefOe DeeOeeefjle leLee iewj efveefOe DeeOeeefjle Skemeheespej (i) vewMeveue neGeEmeie yeQke (SveSeyeer) leLee (ii) DeeJeeme efJee kebheefveeeb (SeSHemeer) efjeue Sms #es$e ceW kegue Skemeheespej

Lending fully secured by mortgages on residential property that is or will be occupied by the borrower or that is rented; Of which Individual housing loans eligible for inclusion in priority sector ii) Commercial Real Estate Lending secured by mortgages on commercial real estates (office buildings, retail space, multipurpose commercial premises, multi-family residential buildings, multi-tenanted commercial premises, industrial or warehouse space, hotels, land acquisition, development and construction, etc.). Exposure would also include non-fund based (NFB) limits; (iii) Investments in Mortgage Backed Securities (MBS) and other securitised exposures a. b. b) (i) (ii) Residential, Commercial Real Estate.

(9,880.57) 5,834.96

(8,074.83) 6,082.45

0.41 13.13

17.84 43.54

Indirect Exposure National Housing Bank (NHB) Housing Finance Companies (HFCs) 83.18 5,496.72 27,157.40 10.00 4,618.91 23,857.95

Fund based and non-fund based exposures

Total Exposure to Real Estate Sector

174

Jeeef<e&ke efjhees& Annual Report

ke-2.7.2 Hebtpeer yeepeej ceW $e+Ce peesefKece ceoW
Items A- 2.7.2 Exposure to Capital Market

2011-12

( ` kejes[ ceW / ` in Crores) Current year

eeuet Je<e&

Previous Year 1,361.79

efheuee Je<e&

(i)

FefkeJeer Meseme&, HeefjJele&veere yeeb[eW, HeefjJele&veere ef[yeWejeW (i) leLee FefkeJeer DeeOeeefjle cetegDeue Heb[ keer etefveeW, efpevekes kee@jheme keeHeexjs $e+Ce ceW Deueie mes efveJesMe veneR efkeS ieS neW, ceW ele#e efveJesMe MesejeW/yeeb[eW/ef[yeWejeW DeLeJee Deve eefleYetefleeeW keer (ii) SJe]pe ceW Deefece DeLeJee MesejeW (DeeF&heerDees/F&SmeDeesheer), heefjJele&veMeerue yeeb[eW, heefjJele&veMeerue ef[yeWejeW leLee FefkeJeer DeeOeeefjle cetegDeue Heb[ keer etefveeW ceW efveJesMe kes efueS JeefeeeW kees efveyeOe DeeOeej hej efoS ieS Deefece efkevneR Deve Ssmes GsMeeW kes efueS Deefece peneb MesejeW (iii) DeLeJee HeefjJele&veere yeeb[eW DeLeJee HeefjJele&veere ef[yeWejeW DeLeJee FefkeJeer DeeOeeefjle cetegDeue Heb[ keer etefveeW kees HeeLeefceke HeefleYetefle kes He ceW efueee ieee nw. efkevneR Deve Ssmes GsMeeW kes efueS Gme meercee leke Deefece, (iv) peesefke MesejeW, heefjJele&veMeerue yeeb[eW DeLeJee HeefjJele&veere ef[yeWejeW DeLeJee FefkeJeer DeeOeeefjle cetegDeue Heb[ keer etefveeW keer mebheeefMJe&ke eefleYetefle mes mebjef#ele nw; DeLee&le peneb efke MesejeW/HeefjJele&veere yeeb[eW/HeefjJele&veere ef[yeWejeW/ FefkeJeer DeeOeeefjle cetegDeue Heb[eW kes DeueeJee ueer ieeer HeeLeefceke HeefleYetefle Hetjer lejn mes DeefieceeW kees keJej veneR kej Heeeer nw. me@ke yeeskejeW kees peceeveleer leLee iewj peceeveleer Deefiece (v) leLee me@ke yeeskejeW leLee ceekex ceskej keer Deesj mes peejer ieejbefeeb keeHeexjs kees MesejeW/yeeb[eW/ef[yeWejeW DeLeJee Deve (vi) HeefleYetefleeeW DeLeJee DeHeves mebmeeOeveeW kes ye{ves keer HeleeMee ceW veeer kebHeefveeeW keer FefkeJeer kees Heesceesj kes DebMeoeve kes efueS efveyeb&Oe DeeOeej Hej mJeerke=le efkeS ieS Deefiece

Direct investment in equity shares, convertible bonds, convertible debentures and units of equity-oriented mutual funds the corpus of which is not exclusively invested in corporate debt; Advances against shares/bonds/ debentures or other securities or on clean basis to individuals for investment in shares (including IPOs/ESOPs), convertible bonds, convertible debentures, and units of equity-oriented mutual funds; Advances for any other purposes where shares or convertible bonds or convertible debentures or units of equity oriented mutual funds are taken as primary security; Advances for any other purposes to the extent secured by the collateral security of shares or convertible bonds or convertible debentures or units of equity oriented mutual funds i.e. where the primary security other than shares/ convertible bonds/convertible debentures/ units of equity oriented mutual funds `does not fully cover the advances Secured and unsecured advances to stockbrokers and guarantees issued on behalf of stockbrokers and market makers Loans sanctioned to corporates against the security of shares / bonds/debentures or other securities or on clean basis for meeting promoters contribution to the equity of new companies in anticipation of raising resources; Bridge loans to companies against expected equity flows/issues;

1,846.09

(ii)

70.60

12.16

(iii)

12.57

4.80

(iv)

116.39

5.37

(v)

159.72

206.46

(vi)

123.74

(vii) mebYeeefJele FefkeJeer HeJeen/efveie&ceeW keer SJepe ceW kebHeefveeeW kees (vii)

0.60

0.13 -

hetjke (efyepe) $e+Ce

(viii) MesejeW DeLeJee HeefjJele&veere yeeb[eW/ef[yeWejeW DeLeJee FefkeJeer (viii) Underwriting commitments taken up by the banks in respect of primary issue of shares or DeeOeeefjle cetegDeue Heb[ kes HeeLeefceke cegeW kes yeejs ceW yeQkeeW convertible bonds or convertible debentures eje keer ieF& neceeroejer eefleyeleeSb or units of equity oriented mutual funds; (ix) (x)

ceeefpe&ve ^sef[bie kes efueS me@ke yeeskejeW kees efJee Heoeve (ix) kejvee JeWej hetbpeer efveefOeeeW (Hebpeerke=le leLee iewj Hebpeerke=le) kee (x) peesefKece Hetbpeer yeepeej ceW kegue peesefKece

Financing to stockbrokers for margin trading All exposures to Venture Capital Funds (both registered and unregistered) Total Exposure to Capital Market

1.90 731.52 2,939.39

150.11 741.88 2,606.44

hetbpeer yeepeej ceW ` 2,939.39 kejes[ kee $e+Ce kegue $e+Ce keer meercee jeefMe ` 7,900.25 kejes[ kes Yeerlej nw. (DeLee&le 31.03.2011 kees yeQke keer Meg ceeefueele `19,750.63 kejes[ kee 40%). hetbpeer yeepeej ceW hele#e SkemeHeespej ` 2,663.28 kejes[ nw Deewj yeQke keer efveJeue ceeefueele (` 3,950.12 kejes[) 20% kes Yeerlej nw.

The exposure to Capital Market of ` 2,939.39 Crores is within the limit of ` 7,900.25 Crores (i.e. 40% of Banks Net worth `19,750.63 Crores as on 31.03.2011). The direct exposure to Capital Market is ` 2,663.28 Crores and is within 20% of the Banks Net Worth (` 3,950.12 Crores).

175

Jeeef<e&ke efjhees& Annual Report

ke-2.7.3 peesefKece esCeerJeej osMeere Skemehees]pej esCeer
Category

2011-12

A-2.7.3 Risk Category wise Country Exposure ( ` kejes[ ceW / ` in Crores)

31 ceee& 2012 kees Skemehees]pej (ves)

Exposure (net) as at 31st March 2012 16,820.37 13,082.91 479.44 62.23 1,577.95 22.05 0.38 32,045.33

31 ceee& 2012 kees eeJeOeeve

Provision held as at 31st March 2012 8.78 13.85 -----22.63

31 ceee& 2011 kees Skemehees]pej (ves)

Exposure (net) as at 31st March 2011 11,525.14 11,681.36 769.28 337.49 1,212.04 6.66 0.06 25,532.03

31 ceee& 2011 kees eeJeOeeve

cenlJenerve vetve ceOe Ge DeefOeke Ge meerefcele $e+Ce mes Flej kegue

Insignificant Low Moderate High Very High Restricted Off-credit Total

Provision held as at 31st March 2011 5.19 12.22 -----17.41

ke-2.7.4 yeQke eje Skeue $e+Ceer meercee (SmeyeerSue) mecetn $e+Ceer meercee (peeryeerSue) ceW DeeefOekee

A-2.7.4 Single Borrower Limit (SBL)/ Group Borrower Limit (GBL) exceeded by the bank. ( ` kejes[ ceW / ` in Crores)

Je<e& Year 2011-12 2010-11

$e+Ceer kee veece

-

Name of the borrower

Single Borrower Exposure Limit -

Skeue kepe&oej Skemehees]pej meercee

Total Limit Balance as on Sanctioned 31st March -

kegue efveOee&efjle meercee

31.03.2012 kees Mes<e

mecetn kepe&oej Skemehees]pej meercee

kegue efveOee&efjle meercee

31.03.2011 kees Mes<e

Je<e& Year 2011-12 2010-11 ke-2.7.5 iewjpeceeveleer Deefece jeefMe

$e+Ceer kee veece

-

Name of the borrower

Group Borrower Exposure Limit -

Total Limit Balance as on Sanctioned 31st March -

A-2.7.5 Amount of Unsecured Advances

Ssmes DeefieceeW efpeveceW nkeoejer, ueeFmeWme, heeefOekeej Deeefo hej heYeej nsleg Decetle& heefleYetefleeeb peceevele kes he ceW ueer ieF& nw, keer jeefMe ` 1033.30 kejes[ nw Deewj GvnW iewj peceeveleer DeefieceeW kes Yeeie kes he ceW oMee&ee ieee nw pewmee efke legueve he$e keer Devegmeteer 9 ceW GequueefKele nw. kegue iewj peceeveleer DeefieceeW ceW Ssmes DeefieceeW kee DebMe 2.20% nw.
` 277.23 kejes[ kes iewj peceeveleer $e+Ce Jeeues Ske Keeles ceW efoveebke 23.04.2010 keer cetueebkeve efjhees& kes Devegmeej Decetle& mebheee|eke kee cetueebkeve ` 1099.28 kejes[ nw. ` 756.07 kejes[ keer yekeeee jeefMe Jeeues Deve KeeleeW kes mebyebOe ceW Decetle& heefleYetefle kee Deekeefuele cetue veneR efueee ieee nw.

The amount of advances, for which intangible securities, such as charge over the rights, licenses, authority etc. have been taken as security is ` 1033.30 Crores and the same has been classified as unsecured, forming part of unsecured advances as reflected in schedule 9 of the balance sheet. Such advances to total unsecured advances are 2.20 %. One account with unsecured loan of ` 277.23 Crores has intangible collateral valued at ` 1099.28 Crores as per valuation report dated 23.04.2010. In respect of other accounts for unsecured outstanding of ` 756.07 Crores, the estimated value of intangible security is not taken.

176

Jeeef<e&ke efjhees& Annual Report

ke-2.7.6 peceeDeeW, DeefeceeW, Skemehees]pej leLee SveheerS kee kesverkejCe
2.7.6. ke) peceeDeeW kee kesverkejCe

2011-12

A-2.7.6 Concentration of Deposits, Advances, Exposures and NPAs 2.7.6. a) Concentration of Deposits ( ` kejes[ ceW / ` in Crores) Current Year 36,576.98 9.50

eeuet Je<e&

yeerme meyemes ye[s peceekelee&DeeW keer kegue peceeSb yeQke keer kegue peceeDeeW ceW yeerme meyemes ye[s peceekelee&DeeW keer peceeDeeW kee eefleMele
2.7.6. Ke) DeefeceeW kee kesverkejCe

Total Deposits of twenty largest depositors Percentage of Deposits of twenty largest depositors to Total Deposits of the bank

Previous Year 30,464.99 9.97

efheuee Je<e&

2.7.6. b) Concentration of Advances ( ` kejes[ ceW / ` in Crores) Current Year 42,897.70 10.22

eeuet Je<e&

yeerme meyemes ye[s $e+efCeeeW kees efoS ieS kegue $e+Ce yeQke kes kegue DeefeceeW ceW yeerme meyemes ye[s $e+efCeeeW kees efoS ieS DeefeceeW kee eefleMele
2.7.6. ie) Skemehees]pej kee kesverkejCe

To t a l A d v a n c e s t o t w e n t y l a r g e s t borrowers Percentage of Advances to twenty largest borrowers to Total Advances of the bank

Previous Year 36,312.71 11.19

efheuee Je<e&

2.7.6. c) Concentration of Exposures ( ` kejes[ ceW / ` in Crores) Current Year 44,872.71 8.99

eeuet Je<e&

yeerme meyemes ye[s $e+efCeeeW / eenkeeW kee kegue Skemehees]pej yeerme meyemes ye[s $e+efCeeeW / eenkeeW kees yeQke kes kegue Skemehees]pej kee eefleMele
2.7.6. Ie) SveheerS kee kesverkejCe

Total Exposure to twenty largest borrowers/ customers Percentage of Exposures to twenty largest borrowers/customers to Total Exposure of the bank on borrowers/customers

Previous Year 38,237.82 9.73

efheuee Je<e&

2.7.6. d) Concentration of NPAs ( ` kejes[ ceW / ` in Crores) Current Year 709.92

eeuet Je<e&

eej ye[s SveheerS KeeleeW ceW kegue Skemeheespej

2.7.6. *) eeJeOeeve keJejspe Devegheele

Total Exposure to top four NPA accounts

Previous Year 383.89

efheuee Je<e&

2.7.6. e) Provision Coverage Ratio Current Year 80.05%

eeuet Je<e&

mekeue SveheerS ceW eeJeOeeve (lekeveerkeer yeekejCe meefnle)

keJejspe

Devegheele

PCR to Gross NPA (including technical write-off) A-2.8 Miscellaneous

Previous Year 85.00%

efheuee Je<e&

ke-2.8 efJeefJeOe ke-2.8.1 Je<e& kes oewjeve kejeOeeve nsleg efkeS ieS eeJeOeeve keer jeefMe

A-2.8.1 Amount of Provisions for Taxation during the year ( ` kejes[ ceW / ` in Crores) Current Year

eeuet Je<e&

Previous year 1,652.91 244.27 1,408.64

efheuee Je<e&

mebheefe kej SJeb DeemLeefiele kej meefnle kes kejeW nsleg heeJeOeeve Provision for Tax including Wealth tax &
deferred tax

1,443.98 425.14 1,018.84

IeeSb efheues Je<eeX mes mebyebefOele kej heeJeOeeveeW kee efjJeme&ue kej kes efueS ves eeJeOeeve

Less reversal of Tax provisions relating to previous years net Provision for tax

177

Jeeef<e&ke efjhees& Annual Report

2011-12

ke-2.8.2 Yeejleere efj]peJe& yeQke eje ueieeS ieS ob[ kee ekeerkejCe efJeeere Je<e& 2011-12 kes oewjeve yeQke hej yeQeEkeie efJeefveece DeefOeefveece 1949 keer efkemeer Yeer Dehes#ee keer DeJensuevee DeLeJee iewj Devegheeuevee DeLeJee Yeejleere efj]peJe& yedWke eje Ge DeefOeefveece ceW efJeefvee|o efveeceeW DeLeJee MeleeX kee heeueve ve nesves kes keejCe yeQke hej Ssmee keesF& oC[ veneR ueieeee ieee nw. ke-2.8.3 eeeesefpele SmeheerJeer Dee@He yewueWme Meer (efpemes uesKee ceevekeeW kes Devegmeej mecesefkele efkeee peevee nw)

A-2.8.2 Disclosure of penalties imposed by RBI During the financial year 2011-12, the bank has not been subjected to any penalty for contravention or non-compliance with any requirement of the Banking Regulation Act, 1949, or any rules or conditions specified by the Reserve Bank of India in accordance with the said Act. A-2.8.3 Off-balance sheet SPVs sponsored (which are required to be consolidated as per accounting norms)

eeeesefpele SmeheerJeer kee veece Name of the SPV sponsored Iejsuet Domestic Metve / NIL ke-3. SmeSueDeej efveJesMe
A-3. SLR Investments:

efJeosMeer Overseas Metve / NIL

( ` kejes[ ceW / ` in Crores)

eeuet Je<e& yener cetue ceekex cetue

Current Year

efheuee Je<e& yener cetue ceekex cetue

Previous Year 59404.47 540.70 59404.47 536.28

Book Value Market Value Book Value Market Value

mejkeejer eefleYetefleeeb SmeSueDeej (meerpeer, Smepeer Je eryeer)* Devegceesefole eefleYetefleeeb SmeSueDeej

Govt. sec SLR(CG,SG,&TB) * Approved sec-SLR

69,207.34 163.26

69207.34 163.26

*FmeceW meermeerDeeF&Sue/ScemeerSkeme/etSmeF&/SveSmeF& kes Heeme jKeer SmeSueDeej eefleYetefleeeb Meeefceue nQ. *incl. SLR Securities kept with CCIL/ MCX / USE / NSE

ke-4. eeJeOeeveeW Je DeekeefmcekeleeDeeW kee yeske Dehe ke-4.1 ueeYe Je neefve Keeles ceW Deeves Jeeues eeJeOeeve Je DeekeefmcekeleeDeeW kee efJeJejCe Fme ekeej nw:
Particulars

A-4. Break up of Provisions and Contingencies A-4.1The break-up of provisions and contingencies appearing in Profit & Loss Account is as under: ( ` kejes[ ceW / ` in Crores) Current Year 236.33 1,568.87 448.17 1,018.84

eeuet Je<e&

efJeJejCe efveJesMe hej cetueeme nsleg eeJeOeeve yesKeeles [eues ieS DeMeesOe $e+CeeW/SveheerS kes efueS eeJeOeeve ceeveke DeeefmleeeW nsleg eeJeOeeve kej nsleg eeJeOeeve (DeemLeefiele kejeW, Deewj mebheoe kej meefnle) Deve eeJeOeeve leLee DeekeefmcekeleeSb hegveie&ef"le ceeveke Je DeJeceeveke KeeleeW ceW yeepe kes mewefeHeeFme nsleg eeJeOeeve osMeiele peesefKece eyebOeve nsleg eeJeOeeve kece&eejer keueeCe Kee& nsleg eeJeOeeve Deve kegue

Previous Year 9.01 1,055.47 223.85 1,408.64

efheuee Je<e&

Provision for depreciation on investment Bad debts written off / Provision made towards NPA Provision for standard assets Provision for taxes (including deferred taxes, and Wealth tax) Other Provision and Contingencies Provision towards sacrifice of interest in restructured standard and sub-standard accounts Provision for Country Risk Management Provision for staff welfare expenses Others total

296.32 5.22 25.00 -25.08 3,573.67

-4.87 2.06 15.00 30.76 2,739.92

178

Jeeef<e&ke efjhees& Annual Report

ke-4.2 DemLeeeer eeJeOeeve - Jeeheke ekeerkejCe

2011-12

A-4.2Floating Provisions Comprehensive Disclosures ( ` kejes[ ceW / ` in Crores) Particulars a. b. c. d. Opening balance in the floating provisions account The quantum of floating provisions made in the accounting year Amount of draw down made during the accounting year Closing balance in the floating provisions account A-4.3 Draw Down from Reserves During the financial year 2011-12, there has been no draw down from Reserves. A-5. Disclosure of complaints I. Customer Complaints Current Year 850.35 850.35

eeuet Je<e&

efJeJejCe ke. DemLeeeer eeJeOeeve Keeles ceW DeejefcYeke Mes<e Ke. uesKee Je<e& ceW efkeS ieS DemLeeeer eeJeOeeve keer jeefMe ie. uesKee Je<e& kes oewjeve efkeS ieS [^e [eGve keer jeefMe Ie. DemLeeeer eeJeOeeve Keeles ceW Debeflece Mes<e

Previous Year 550.35 300.00 850.35

efheuee Je<e&

ke- 4.3 Deejef#ele efveefOeeeW ceW efiejeJe ([^e [eGve)

ke- 5.

efJeeere Je<e& 2011-12 kes oewjeve Deejef#ele efveefOeeeW ceW keesF& efiejeJe veneR DeeF&. efMekeeeleeW kee ekeerkejCe I. eenke efMekeeele
Particulars

efJeJejCe (ke) Je<e& kes Meg ceW uebefyele efMekeeeleeW keer mebKee (Ke) Je<e& kes oewjeve HeeHle efMekeeeleeW keer mebKee (ie) (Ie)
* FveceW

Current Year

eeuet Je<e&

Previous Year

efheuee Je<e&

(a) No. of complaints pending at the beginning of the year (b) No. of complaints received during the year (c) No. of complaints redressed during the year

160 11365 10889 636*

91 6239 6170 160

Je<e& kes oewjeve efveJeeefjle efMekeeeleeW keer mebKee Je<e& kes Deble ceW uebefyele efMekeeeleeW keer mebKee

(d) No. of complaints pending at the end of the year

mes 525 efMekeeeleW 30 efoveeW mes kece hegjeveer nQ.

II.

* out of these 525 complaints are pending for less than 30 days. II. Awards passed by the Banking Ombudsman

yeQefkebie ueeskeheeue eje efoS ieS efveCe&e

Particulars

efJeJejCe (ke) Je<e& kes Meg ceW keeee&efvJele ve efkeS ieS efveCe&eeW keer mebKee (Ke) Je<e& kes oewjeve yeQefkebie ueeskeHeeue eje efoS ieS efveCe&eeW keer mebKee (ie) Je<e& kes oewjeve keeee&efvJele efveCe&eeW keer mebKee

Current Year 01 12 09 04

eeuet Je<e&

Previous Year 02 21 22 01

efheuee Je<e&

(a) No. of unimplemented Awards at the beginning of the year (b) No. of Awards passed by the Banking Ombudsman during the year (c) No. of Awards implemented during the year

(Ie) Je<e& kes Deble ceW keeee&efvJele ve efkeS ieS efveCe&eeW keer mebKee

(d) No. of unimplemented Awards at the end of the year

179

Jeeef<e&ke efjhees& Annual Report

ke-6. egkeewleer DeeMJeemeve He$e keer efmLeefle
(I)

2011-12

eeuet efJeeere Je<e& kes oewjeve peejer egkeewleer DeeMJeemeve he$e (SueDeesmeer) yeQke ves eeuet Je<e& kes oewjeve efJeosMeer/osMeere efveeecekeeW eje Deheveer Deveg<ebefieeeW keer mLeehevee kejves/MeeKeeDeeW kees Keesueves kes efueS Dehevee Devegceesove eehle kejles mecee DeeJeMekeleeDeeW keer hetefle& kes meboYe& ceW keesF& DeeMJeemeve he$e peejer veneR efkeee.

(II) 31.03.2012 kees yekeeee egkeewleer Deeeemeve he$eeW keer mebeeer eqmLeefle (i)

efJeeere Je<e& 2008-09 kes oewjeve efJeosMeer/osMeer efJeefveeecekeeW keer Dehes#eeDeeW kees hetje kejves kes efueS Deveg<ebefieeeW keer mLeehevee / MeeKeeSb Keesueves nsleg Gvemes Devegceesove heehle kejves kes efueS efj]peJe& yeQke Dee@He vetpeerueQ[ kee Gme osMe ceW yeQke keer Deveg<ebieer kes efueS egkeewleer Deeeemeve he$e peejer efkeee ieee Lee. efo.31.03.2012 kes uesKee hejeref#ele uesKeeW kes Devegmeej Deveg<ebieer keer peceeSb `.80.90 kejes[ SJeb yeenjer oseleeSb `.0.46 ueeKe nw. yeQke Dee@]He ye[ewoe eje peejer efkeee ieee SueDeesmeer `.81.36 kejes[ keer mecemle jeefMe DeLee&le peceejeefMe SJeb yeenjer oseleeDeeW kees keJej kejlee nw. leLeeefhe Fme Deveg<ebieer keer Meg ceeefueele `.170.33 kejes[ nw Deewj FmeefueS 31 ceee&, 2012 kees meceehle DeJeefOe kes efueS Fme Deveg<ebieer kes heefjeeueveeW kes keejCe keesF& oseleeSb GlheVe veneR nes jner nw. (ii) efJeeere Je<e& 2010-11 kes oewjeve yeQke ves mebege Gece yeQke Fbef[ee FbjvesMeveue yeQke (ceuesefMeee) yeerSe[er (DeeF&DeeF&yeerSceyeer) ceW yeQke kes 40% MesejOeeefjlee keer meercee leke yeQke Dee@]He vesieeje ceuesefMeee kees Deeeemeve he$e peejer efkeee nw. yeQke kees DeYeer DeHevee Heefjeeueve DeejbYe kejvee nw. Dele: yeQke keer keesF& efJeeere oselee vener nw. ke-7 leermejer heeea kes GlheeoeW kes efJeheCeve mes Dee|pele Deee

A-6. Status of Letters of Comfort i Letters of Comfort (LOCs) issued during the Current Financial Year During the current financial year Bank has not issued any Letter of Comfort to meet the requirements of the overseas/domestic regulators while seeking their approval for establishing subsidiaries / opening of branches. ii Cumulative position of LOCs outstanding on 31.03.2012 The Bank has issued the following Letter of Comforts (i) During financial year 2008-09 to meet the requirements of the overseas/ domestic regulators while seeking their approval for establishing subsidiaries/ opening of branches, the Letter of Comfort was issued to Reserve Bank of New Zealand for the Banks subsidiary in that country As per audited accounts as on 31.03.2012, the deposits of the subsidiary are ` 80.90 Crores and outside liabilities are `0.46 Lacs The LOC issued by Bank of Baroda covers this entire amount of ` 81.36 Crores i.e. deposit and outside liabilities. However, the net worth of the subsidiary is ` 170.33 Crores and as such there is no liability arising on account of operations of the subsidiary for the period ended 31st March 2012. (ii) During financial year 2010-11, the Bank has issued Letter of comfort to the Bank of Negara Malaysia to the extent of the Banks 40% shareholding in the joint venture Bank India International Bank (Malaysia) Bhd (IIBMB)- The Bank is yet to commence operations and therefore no financial liabilities arise to Bank of Baroda. A-7 income earned for marketing third party products (` in Crores)

efJeJejCe
peerJeve yeercee heeefueefmeeeW keer efyeeer nsleg iewj peerJeve yeercee heeefueefmeeeW keer efyeeer nsleg cetetDeue Heb[ heespeskeeW keer efyeeer nsleg FeqkeJeer yeeseEkeie Glheeo yeQkeMeesjWme JeJemeee

Nature of Income For selling life insurance policies For selling non life insurance policies For selling mutual fund projects Equity broking product Bancassurance Business

Current Year 19.30 11.33 1.73 0.46 0.21

eeuet Je<e&

Previous Year 23.42 11.50 1.82 0.82 2.48

efheuee Je<e&

ke-8. Je<e& kes heejbYe ceW SeerSce esCeer ceW jKes ieS efveJesMeeW kes yener-cetue kes 5% mes Deefleefje kes SeerSce ceW jKes ieS efveJesMeeW keer efyeeer

A-8 Sale of Investment held under Held to Maturity (HTM) Category in excess of 5% of the Book value of the investment held in HTM category at the beginning of the year

efveJesMe kee DeejbefYeke Mes<e (SeerSce) 01.04.2011

Opening Bal. of investment (HTM) 01.04.2011

Je<e& kes oewjeve efyeeer/ DeblejCe

Sale/ transfer during the year -

HeefjJe&ve
Addition

Closing Bal. of Investment (HTM) 31.03.12 -

efveJesMeeW kee meceeefHle Mes<e 31.03.2012

efveJesMe (SeerSce) esCeer kee yee]peej cetue 31.03.2012

Market value of investment (HTM) category 31.03.12 -

ke-9. SmepeerSue HeeceeX kes ueeweS peeves Hej ueieeS ieS ob[ kee ekeerkejCe

A-9 Disclosure on imposition of penalty for bouncing of SGL forms Amount -

meceeHle Je<e&
Year ended 2012 2011

SmepeerSue He@ece& ueeweves keer leejerKe

Date of bouncing SGL form -

jeefMe

efHHeCeer
Remarks -

180

Jeeef<e&ke efjhees& Annual Report

Ke. Fbmeret Dee@He] ee&[& SkeeGbsdme Dee@He] Fbef[ee eje peejer SkeeGbefbie mQ[[& (SSme) kes mebyebOe ceW HekeerkejCe Ke-1. kece&eejer ueeYe (S.Sme.-15) Ke-1.1 yeQke ves 07.12.2006 mes eYeeJeer DeeF&meerSDeeF& eje peejer uesKee ceeveke (S.Sme.-15) kees DeHeveeee nw. en ceeveke efoveebke 17.12.2007 kees mebMeeseOele f SJeb DeefOemeteele efkeee ieee. S.Sme.-15 ceW efoS ieS HeeJeOeeve yeQke kees 5 Je<eeX mes f DeefOeke keer DeJeefOe kes efueS DeHeves ueeYe SJeb neefve Keeles ceW mebeceCeMeerue oselee kees Kee& jeefMe kes He ceW eYeeefjle kejves kee efJekeuHe Heoeve kejlee nw. yeQke ves Fme efJekeuHe kees DeHeveeee nw leLee leovegmeej kece&eejer kes efnleeW pewmes efke HeWMeve, eseger, ger vekeoerkejCe leLee Deve mesJeeefveJe=ee ueeYeeW kes mebyebOe ceW efJelleere Je<e& q 2007-08 mes kegue mebeceCeMeerue oseleeDeeW kes 1/5 Yeeie leke Je=eMeerue eeJeOeeve f efkeS nQ, pees efke Hees 901.00 keje[ kes JeemleefJeke cetue kes yejeyej nQ. 31 s ceee& 2012 kees Fmes HetCe& eeJeOeeveerke=le efkeee ieee nQ. Ke-1.2 ieseger
B.

2011-12

Disclosure in terms of Accounting Standards (AS) issued by the Institute of Chartered Accountants of India: B-1. Employee Benefits (AS-15) B- 1.1 The Bank has adopted the Accounting Standard (AS-15) issued by ICAI, effective from 07.12.2006. The standard has been revised and notified on 17.12.2007. The provisions contained in AS-15 give option to the bank, to charge the transitional liability as an expense in its Profit and Loss Account spread over a period of 5 years. Bank has exercised this option and accordingly made an incremental provision for employee benefits such as pension, gratuity, leave encashment and other retirement benefits to the extent of 1/5th of the total transitional liability commencing from financial year 2007-08, which is crystallized on Actuarial valuation at ` 901.00 Crores, which has been fully provided as on March 31, 2012 B-1.2 GRATUITY The Bank pays gratuity to employees who retire or resign from Banks service, after initial service period of five years. Accordingly, the Bank makes contributions to an in-house trust, towards funding this gratuity, payable every year. In accordance with the gratuity funds rules, actuarial valuation of gratuity liability is calculated based on certain assumptions regarding rate of interest, salary growth, mortality and staff attrition as per the projected unit credit actuarial method. The investment of the funds is made according to investment pattern prescribed by the Government of India. The gratuity payable is worked out by way of 3 different schemes and the entitlement is based on what is most beneficial to employees. B- 1.3 PENSION B. 1.3.1 Bank of Baroda pays pension, a defined benefit plan covering the employees who have opted for pension and also to the employees joining the banks service on or after 29.9.1995 but before 01.04.2010. The plan provides for a pension on a monthly basis to these employees on their cessation from Banks service in terms of Bank of Baroda (Employees) Pension Regulations, 1995. Employees covered under Bank of Baroda (Employees) Pension Regulations, 1995 are not eligible for Banks contribution to Provident fund. B. 1.3.2 New Pension Scheme In terms of Bipartite Settlement and Joint Note dated 27.04.2010 between IBA and Employees Organisations on extending another option for pension, employees joining the services of the Bank on or after 01.04.2010 are eligible for the Defined Contributory Pension Scheme, which is introduced by the Bank in terms of the Joint Note / Settlement dated 27.04.2010, similar to the one governed by the provisions of New Pension Scheme introduced for the employees of Central Government w.e.f. 01.01.2004 and as modified from time to time. Hence they are not eligible for becoming members of Banks Provident Fund Scheme and Pension Scheme. In respect of the employees of the Bank who have joined the services of the Bank on or after 01.04.2010, deduction towards

yeQke DeHeves Ssmes kece&eeefjeeW kees, pees efke yeQke mesJee mes mesJeeefveJe=e DeLeJee mesJeeleeie kejles nQ, ieeger kee Yegieleeve kejlee nw. yeQke Heleske Je<e& Yegieleeve s keer peeves Jeeueer Fme ieeger keer hebef[ie kes efueS Ske Deebleefjke veeme kees s DebMeoeve jeefMe Heoeve kejlee nw. ieeger efveefOe kes efveeceeW kes DevegHe yeepe s oj, Jesleve Je=e, ce=leg oj Deewj mesJee es[ves Jeeues mehe kee Devegceeve ueieeles f ngS, Heefjueef#ele FkeeF& $e+Ce yeerceebekeke Heefle kes DeeOeej Hej ieeger oselee kes f s yeerceebekeke cetue keer ieCevee keer peeleer nw . f efveefOeeeW kee efveJesMe Yeejle mejkeej eje efveOee&efjle efveJesMe Heefle kes Devegmeej efkeee peelee nw . Yegieleeve keer peeves Jeeueer ieseger keer ieCevee 3 efJeefYevve eespeveeDeeW kes lejerkes mes keer peeleer nw leLee Fmekes efueS kece&eeefjeeW kes efueS Hee$elee pees kece&eeefjeeW kes efueS DeefOeke ueeYekeejer nes, Gmekes DeeOeej Hej keer peeleer nw. Ke-1.3 HeWMeve Ke-1.3.1 yeQke Dee@He] ye[ewoe DeHeves kece&eeefjeeW, efpevneWves HeWMeve kee efJekeuHe egvee nw Deewj Ssmes kece&eeefjeeW kees, efpevneWves 29.09.1995 kees Hejbleg 01.04.2010 kes HetJe& yeQke mesJee ceW keee&Yeej mebYeeuee nw, GvnW efJeefveefo&< ueeYe leLee mesJee efveJe=efe eespevee kes Debleie&le HeWMeve kee Yegieleeve kejlee nw. en eespevee kece&eeefjeeW kees ceeefmeke DeeOeej Hej yeQke Dee@He] ye[ewoe (kece&eejer) HeWMeve efJeefveece, 1995 kes DeOeerve Gvekes yeQke es[ves kes Heeeled HeWMeve eoeve kejves keer megefJeOee eoeve kejleer nw. yeQke Dee@He] ye[ewoe (kece&eejer) HeWMeve efJeefveece, 1995 Debleie&le Meeefceue kece&eejer YeefJe<e efveefOe ceW yeQke kes DebMeoeve kes efueS Hee$e veneR nw.
Ke-1.3.2 veF& heWMeve eespevee heWMeve kee ogyeeje efJekeuhe osves kes yeejs ceW Yeejleere yeQke mebIe Deewj kece&eejer mebie"veeW kes yeere ngS efhe#eere mecePeewles Deewj mebege vees efoveebke 27.04.2010 kes Devegmeej efoveebke 01.04.2010 kees ee Fmekes heeele yeQke keer mesJee ceW heJesMe kejves Jeeues kece&eejer heefjYeeef<ele DebMeoeeer heWMeve eespevee kes efueS hee$e nQ pees efke yeQke ves mebege vees/mecePeewles efoveebke 27.04.2010 kes Devegmeej Meg keer nw. en eespevee efoveebke 01.01.2004 mes kesvere mejkeej kes kece&eeefjeeW kes efueS Meg keer ieF& leLee mecee-mecee hej eLeemebMeeseOele veF& hesMeve eespevee kes f heeJeOeeveeW mes ner efveebe$ele nesleer nw. Dele: Jes yeQke keer YeefJe<e efveefOe eespevee leLee f heWMeve eespevee kee meome yeveves kes efueS hee$e veneR nQ. efoveebke 01.04.2010 kees DeLeJee Fmekes heeeled yeQke mesJeeDeeW ceW heJesMe kejves Jeeues yeQke kes kece&eeefjeeW kes mebyebOe ceW kegue heefjueeqyOeeeW mes Jesleve leLee cenbieeF& Yees keer 10% keer oj mes

181

Jeeef<e&ke efjhees& Annual Report

2011-12

veF& heWMeve eespevee kes efueS keewleer Deewj Fmekes mecelegue ner yeQke eje DebMeoeve efkeee pee jne nw.

Ke-1.3.3 efJeJeskehetCe& efJeefveeeceke heefle (heWMeve kee efJekeuhe)

Je<e& 2010-11 kes oewjeve yeQke ves Deheves Ssmes keg kece&eeefjeeW kes efueS heWMeve kee efJekeuhe hegve: efoee Lee, efpevneWves hetJe& ceW heWMeve eespevee kee efJekeuhe ve efueee nes. heefjCeecemJehe Fme heeeee kes ceeOece mes 18,989 kece&eeefjeeW ves en efJekeuhe f egvee, efpememes yeQke kes efueS .1829.90 kejes[ keer oseleeSb GlheVe ngF. & SSme-15 kece&eejer ueeYe mebyebOeer ceeveke keer Dehes#eeDeeW kes Devegmeej, `1829.90 kejes[ keer hetCe& jeefMe ueeYe-neefve Keeles kees heYeeefjle keer peeleer nw. leLeeefhe, Yeejleere efjpeJe& yeQke ves efo.9 HejJejer, 2011 kees meeJe&peefveke #es$e kes yeQkeeW kes kece&eeefjeeW kees ] heWMeve efJekeuhe hegve: heoeve kejves leLee iepeger meerceeDeeW ceW Je=e efJeJeskehetCe& efveeeceke s f heefle kes mebyebOe ceW heefjhe$e meb.[eryeerDees[er.yeerheeryeermeer.80/21.04.018/2010-11 peejer efkeee Lee. Ge heefjhe$e kes heeJeOeeveeW kes Deveghe, 31 ceee&, 2012 leke yeQke ves ` 731.96 kejes[ keer jeefMe (`1829.90 kejes[ kee 2/5) ueeYe-neefve Keeles kees heYeeefjle keer nw. ` 1097.94 kejes[ keer DeefveOee&ejle Mes<e jeefMe kee f Ge heefjhe$e ceW efJeefvee|oevegmeej Mes<e DeJeefOe ceW efnmeeye ceW efueee peeSiee leLee heYeeefjle efkeee peeSiee. Fme jeefMe ceW efJecege / mesJeeefveJe=e efkemeer kece&eejer keer jeefMe Meeefceue veneR nw.

New Pension Scheme at the rate of 10% of the pay and Dearness Allowance from the salary with a matching contribution by Bank is being made. B-1.3.3 Prudential Regulatory treatment (reopening of Pension) During the year 2010-11, the Bank had reopened the pension option for such of its employees who had not opted for the pension scheme earlier. As a result of exercise of which by 18,989 employees, the Bank had incurred a liability of `1829.90 Crores. In terms of the requirements of AS 15 - Employee Benefits, the entire amount of `1829.90 Crores was required to be charged to the Profit and Loss Account. However, the RBI had issued a circular no. DBOD. BP.BC.80/21.04.018/2010-11 on Re-opening of Pension Option to Employees of Public Sector Banks and Enhancement in Gratuity Limits Prudential Regulatory Treatment, dated February 9, 2011. In accordance with the provisions of the said Circular, the Bank has charged an amount of `731.96.Crores (representing two-fifth of `1829.90 Crores) upto March 31, 2012. The unrecognised balance amount of `1097.94 Crores shall be accounted for and charged off over the balance period stipulated in the said circular. This amount does not include any employees relating to separated/ retired employees. B-1.4 PROVIDENT FUND The Bank is statutorily required to maintain a provident fund as a part of its retirement benefits to its employees who joined Banks service on or before 31.03.2010. This fund is administered by a Bank managed trust. Each employee contributes 10% of their basic salary and eligible allowances and the Bank contributes an equal amount to the fund. The investment of the fund is made according to investment pattern prescribed by the Government of India. B- 1.5 LEAVE ENCASHMENT An employee is entitled to encash privilege leave standing to his/her credit subject to a maximum of 240 days on the date of superannuation/Voluntary Retirement/death. However, on resignation, an employee is entitled to get encashment to the tune of 50% of the privilege leave standing to the credit subject to a maximum of 120 days. B- 1.6 ADDITIONAL RETIREMENT BENEFIT The scheme for additional retirement benefit provides that an officer on his Retirement/ Voluntary retirement/ Death shall be eligible for additional retirement benefit, provided he had completed-25-years of service in Bank. In the same manner, award staff member on Retirement/ Voluntary Retirement/ Death shall be eligible for additional retirement benefit, provided he had completed 30-years of service in Bank. However, in case of dismissal, discharge, termination, compulsory retirement and resignation additional retirement benefit shall not be payable, irrespective of any number of years of service

Ke-1.4 YeefJe<e efveefOe

yeQke Dee@He] ye[ewoe kees DeHeves kece&eeefjeeW, pees 31.03.2010 kees DeLeJee Gmemes HetJe& mesJee ceW DeeS nQ, kes mesJee efveJe=ee ueeYeeW kes Ske Yeeie kes He ceW YeefJe<e efveefOe keer f osKejsKe meebeJeefOeke DeeJeMekelee nw. Fme efveefOe kee HeyebOeve Deebleefjke veeefmeeeW eje f efkeee peelee nw. Heleske kece&eejer eje Gmekes cetue Jesleve SJeb hee$e YeeeW kee 10% DebMeoeve efkeee peelee nw Deewj yeQke Dee@He] ye[ewoe Gme jeefMe kes yejeyej jeefMe Fme efveefOe ceW DebMeoeve kejlee nw. Fme efveefOe kee efveJesMe Yeejle mejkeej eje efveOee&ejle efveJesMe f Heefle kes Devegmeej efkeee peelee nw.

Ke-1.5 ger kee vekeoerkejCe

keesF& Yeer kece&eejer DeHeveer DeefOeJeef<e&lee /mJewefke mesJee efveJe=efe /ce=leg keer leejerKe Hej Gmekes Keeles ceW pecee ngF& gefeeW ceW mes DeefOekelece 240 efoveeW leke keer Deefpe&le gefeeW kee vekeoerkejCe HeeHle kejves kee nkeoej nw. leLeeefHe, mesJee leeie keer efmLeefle ceW, kece&eejer pecee Deefpe&le gefeeW ceW DeefOekelece 120 efoveeW leke gefeeW keer 50% jeefMe kee vekeoerkejCe HeeHle kejves kee nkeoej nw .

Ke-1.6 Deefleefjkele mesJeeefveJe=efe ueeYe Deefleefjkele mesJee efveJe=efe ueeYe kes efueS eespevee kes Debleie&le keesF& DeefOekeejer DeHeveer mesJeeefveJe=efe /mJewefke mesJee efveJe=efe /ce=leg Hej Deefleefjkele mesJee efveJe=efe ueeYe Heeves kee nkeoej nesiee yeMelex efke Gmeves yeQke ceW 25 Je<eeX keer mesJee Hetjer kej ueer nes. "erke Fmeer lejn, DeJee[& me@He meome mesJee efveJe=efe /mJewefke mesJee efveJe=efe/ ce=leg nesves Hej Deefleefjkele mesJee efveJe=efe ueeYe Heeves kes efueS nkeoej neWies yeMelex Gmeves yeQke mesJee ceW 30 Je<eeX keer mesJee Hetjer kej ueer nes . leLeeefHe, yeKee&mleieer, mesJee cegefkele, mesJee meceeefHle, DeefveJeee& mesJee efveJe=efe Deewj mesJee leeie keer efmLeefle ceW mesJee keeue kes Je<eeX keer mebKee hej Oeeve ve jKeles ngS Deefleefjkele mesJee efveJe=efe ueeYe kee Yegieleeve veneR efkeee peeSiee.

182

Jeeef<e&ke efjhees& Annual Report

Ke-1.7 ekeerkejCe cetue yeerceebefkeke DeJeOeejCeeSb (Jewspe Deewmele kes He ceW DeefYeJekele)

2011-12

B- 1.7Disclosures Principal Actuarial Assumptions [Expressed as Weighted Averages] ( ` kejes[ ceW / ` in Crores)

PENSION

HeWMeve

LEAVE ENCASHMENT 8.50% 4.00% 2.00% -

eespevee kee mJehe TYPE OF PLAN DeJekeeMe vekeoerkejCe ieseger Deefle. mesJee ueeYe
GRATUITY 8.50% 4.00% 2.00% 8.00% ARB 8.50% 4.00% 2.00% -

ef[mkeeGb oj Jesleve Je=ef oj eme oj eespeveeiele DeeefmleeeW Hej mebYeeefJele efjve& js

Discount rate Salary Escalation Rate Attrition Rate Expected Rate of Return on plan Assets

8.75% 4.00% 2.00% 8.00%

oseleeDeeW kes DeejbefYeke Deewj Debeflece Mes<e kee meceeOeeve

Reconciliation of opening and closing balance of liability ( ` kejes[ ceW / ` in Crores)

eespevee kee mJehe TYPE OF PLAN

PENSION

HeWMeve

DeJekeeMe vekeoerkejCe
559.91 48.43

ENCASHMENT

Deefle. mesJee ueeYe LEAVE GRATUITY ARB ieseger

1327.35 111.95 53.96 128.45 52.04 1416.85 441.52 37.28 12.25 30.47 -13.96 446.62

ke) 1/4/2010 kees HeerJeerDees Ke) pees[sb: yeepe keer ueeiele ie) pees[sb: eeuet mesJee ueeiele Ie) IeeeW: ueeYe Yegieleeve *) pees[sb: efheueer mesJee ueeiele (efveefnle ueeYe) Ie) 31.03.2012 kees HeerJeerDees

a) PVO as at 01.04.2011 b) Add- Interest Cost c ) Add- Current Service Cost d) Less- Benefits Paid e) Add- Actuarial loss/gain(-) on obligation f) PVO as at 31.03.2012

6654.04 563.82 146.39 334.44 3.74 7033.55

33.9 48.16 -28.07 566.01

eespevee DeeefmleeeW kes Gefele cetue kes DeejbefYeke Mes<e SJeb Debeflece Mes<e kee meceeOeeve

Reconciliation of opening & closing balance of fair value of plan assets ( ` kejes[ ceW / ` in Crores)

eespevee kee mJehe TYPE OF PLAN HeWMeve

ke) 01-04-2011 kees eespeveeiele DeeefmleeeW kee Gefele cetue Ke) pees[sb: eespeveeiele DeeeqmleeeW hej mebYeeefJele efjve& ie) pees[sb: DebMeoeve Ie) pees[sb: Deve veeme SJeb meomeeW mes Debleefjle *) Ieeesb: Heoe ueeYe e) pees[sb: yeerceebefkeke ueeYe / (-) neefve ) 31.03.2012 kees eespeveeiele DeeefmleeeW kee Gefele cetue
a) Fair Value of plan assets as on 01-04-2011 b) Add- Expected Return on Plan Assets c) Ad- Contributions d) Add- transfer from other trust and members e) Less- Benefits Paid f) Add- Actuarial gain/(-)loss g) Fair Value of Plan Assets as on 31.03.2012 PENSION 4388.57 431.11 1167.53 97.58 334.44 -10.06 5740.29

Gratuity 906.86 101.05

ieseger

420.5 128.45 8.88 1308.84

183

Jeeef<e&ke efjhees& Annual Report

legueve-He$e ceW ceeve jeefMe

2011-12

Amount recognized in the Balance Sheet ( ` kejes[ ceW / ` in Crores)

eespevee kee mJehe TYPE OF PLAN Deefle. mesJee ueeYe PENSION GRATUITY ENCASHMENT ARB HeWMeve DeJekeeMe vekeoerkejCe LEAVE ieseger
ke) oeefelJe kee HeerJeer Ke) eespeveeiele DeeefmleeeW kee Gefele cetue ie) Devlej Ie) DeefveOee&efjle mebeceCeMeerue oselee *) leguevehe$e ceW ceeve oselee
a) PV of obligation b) Fair value of plan assets c) Difference d) Unrecognised transitional liability e) Liability Recognised in the BS 7033.55 5740.29 1293.26 1097.94 195.32 566.01 566.01 566.01 1416.85 1308.84 108.01 108.01 446.62 446.62 446.62

ueeYe-neefve Keeles ceW efveOee&efjle jeefMe

Amount recognized in the P & L Account ( ` kejes[ ceW / ` in Crores)

eespevee kee mJehe TYPE OF PLAN

PENSION

HeWMeve DeJekeeMe vekeoerkejCe LEAVE

33.90 48.43 -

Deefle. mesJee ueeYe GRATUITY ENCASHMENT ARB ieseger

53.96 111.95 -101.05 43.17 12.25 37.28 -13.96

ke) Ke) ie) Ie) *) e)

eeuet mesJee ueeiele yeepe ueeiele eespeveeiele Deeefmle Hej mebYeeefJele efjve& eqveOee&efjle efheueer mesJee ueeiele (-) Je<e& kes oewjeve mebeceCeere oselee ueeYe neefve Keeles ceW efveOee&efjle Kee&

a) b) c) d) e)

Current Service Cost Interest Cost Expected Return on Plan Assets Net Actuarial Loss/gain(-) Transitional liability recognized in the year

146.39 563.82 -431.11 13.80

-28.07

378.98 671.88

39.20 93.46

37.60 145.63

45.40 80.97

Expenses Recognised in P&L

Deieueer DeJeefOe (2012-13) kes efueS mebYeeefJele DebMeoeve efJeJejCe mebYeeefJele DebMeoeve efveJesMe Hewve& efJeJejCe kesvere mejkeej eefleYetefleeeb jepe mejkeej eefleYetefleeeb keeheexjs (heerSmeet) keeheexjs (heeFJes) Deve kegue

Expected contribution for next period (2012-13) ( ` kejes[ ceW / ` in Crores) Particulars Expected contribution investment Pattern Particulars Central Government Securities State Government Securities Corporate (PSU) Corporate (Private) Others Total

HeWMeve / Pension
401.57

iesegerr / Gratuity
136.01 ( ` kejes[ ceW / ` in Crores)

Pension 23.91 % 20.74 % 34.69 % 3.05 % 17.61 % 100.00 %

Gratuity 20.33 % 21.56 % 29.41 % 2.12 % 26.58 % 100.00 %

184

Jeeef<e&ke efjhees& Annual Report

Ke-2. mesieceW efjHeesefie (S.Sme.-17) : Yeeie - ke : keejesyeej Keb[
Business Segment Treasury B.2. Segment Reporting (AS-17) Part A Business Segments

2011-12

( ` kejes[ ceW / ` in Crores)

^spejer

Corporate / Wholesale Banking

keeheexjs/nesuemesue yeQeEkeie eeuet Je<e&

Retail Banking

efjsue yeQeEkeie

Deve yeQefkebie heefjeeueve

Other Banking Operations

Total

kegue

Particulars

jepemJe heefjCeece Deveeyebefle Kee& heefjeeueveiele ueeYe Deeekej efJeefMe< ueeYe/ neefve Meg ueeYe Deve metevee mesieceW Deeefmleeeb Deveeyebefle Deeefmleeeb mesieceW oseleeSb Deveeyebefle oseleeSb

Revenue Result Unallocated Expense Operating Profit Income taxes Extra-ordinary Profit/loss Net Profit Other Information Segment Assets Unallocated Assets

Current Yr Prev Year Current Yr Prev Year Current Yr Prev Year Current Yr Prev Year Current Yr Prev Year 7325.07 5597.84 13132.6 9840.82 8488.31 5983.4 4150.07 3273.04 33096.05 24695.1 887.72 882.51 965.87 1702.31 2782.37 1341.07 2959.73 2750.61 7595.69 1569.89 6025.80 1018.84 5006.96 6676.5 1026.18 5650.32 1408.64 4241.68 -

eeuet Je<e&

efheuee Je<e&

efheuee Je<e&

eeuet Je<e&

efheuee Je<e&

eeuet Je<e&

efheuee Je<e&

eeuet Je<e&

efheuee Je<e&

103694.34 85948.22 140207.90 116375.42 63161.52 53954.06 135618.27 99218.99 442682.03 355496.69 4639.44 2900.49

kegue Deeefmleeeb Total Assets

Segment Liabilities Unallocated Liabilities

447321.47 358397.18 97324.89 80901.71 131595.59 109542.36 59281.81 50786.11 127287.87 93393.28 415490.16 334623.46 4354.46 2730.18

]kegue oseleeSb Total Liabilities efveeesefpele Hetbpeer Capital Deveeyebefle kegue Hetbpeer
employed Unallocated Total Capital

419844.62 337353.64 6369.46 5046.51 8612.31 6833.07 3879.71 3167.95 8330.39 5825.71 27191.87 20873.24 284.98 170.3

27476.85 21043.54

Yeeie - Ke : Yeewieesefueke Keb[ :

Iejsuet Domestic eeuet Je<e& Current Yr jepemJe Deeefmleeeb Revenue Assets 29,063.31 3,19,459.76 efheuee Je<e& Prev. Yr 21,743.87 2,67,629.48

Part B Geographic Segments ( ` kejes[ ceW / ` in Crores) Debleje&^ere International eeuet Je<e& Current Yr 4,032.74 1,27,861.71 efheuee Je<e& Prev. Yr 2,951.23 90,767.70 kegue Total eeuet Je<e& Current Yr 33,096.05 4,47,321.47 efheuee Je<e& Prev. Yr 24,695.10 3,58,397.18

mesieceW efJeJejCe

Segments Particulars

185

Jeeef<e&ke efjhees& Annual Report

mesieceW efjHeesefie Hej efHHeCeer 1.

2011-12

Notes on Segment Reporting 1. As per guidelines of RBI on compliance with Accounting Standards AS-17, The Bank has adopted Treasury Operations, Wholesale, Retail and Other Banking Operations as Primary business segments and Domestic and International as secondary / geographic segments for the purpose of compliance with AS-17 on segment Reporting issued by ICAI. Segment revenue represents revenue from external customers. In determining the segment results, the funds transfer price mechanism followed by the bank has been used. Capital employed for each segment has been allocated proportionate to the assets of the segment. Results, Revenue and Capital Employed of International operations is included in other banking operations. Names of the Related Parties and their relationship with the Bank: (a) Subsidiaries (i) (ii) (iii) (iv) (v) (vi) (vii) (ix) (x) (xi) (xii) BOB Capital Markets Limited BOB Cards Limited The Nainital Bank Limited Bank of Baroda (Botswana) Limited Bank of Baroda (Kenya) Limited Bank of Baroda (Uganda) Limited Bank of Baroda (Guyana) Inc. Bank of Baroda (Tanzania) Limited Baroda Capital Markets (Uganda) Limited. (Subsidiary of Bank of Baroda Uganda Ltd.) BOB Trinidad & Tobago Ltd. Bank of Baroda (Ghana) Ltd.

2. 3. 4. 5.

DeeF&meerSDeeF& eje mesieceW efjHeexeEie Hej peejer uesKee ceeveke S.Sme.-17 keer DevegHeeuevee nsleg Yeejleere efjpeJe& yeQke kes ceeie&efveoxMeeW kes Devegmeej yeQke ves Yeejleere efjpeJe& yeQke eje peejer mesieceW efjHeesefie Hej S.Sme.-17 kes meeLe DevegHeeuevee kes GsMe kes efueS ^spejer heefjeeueve, Leeske, Kegoje Deewj Deve yeQefkebie HeefjeeueveeW kees HeeLeefceke efyepevesme mesieceW kes He ceW leLee Iejsuet Deewj Debleje&<^ere kees efleere/Yeewieesefueke mesieceW kes He ceW Deheveeee nw. mesieceW jepemJe yeee ieenkeeW mes HeeHle jepemJe kee HeefleefveefOelJe kejlee nw. mesieceW HeefjCeece lee kejles mecee, yeQke ves efveefOe DeblejCe cetue efveOee&jCe HeCeeueer kees DeHeveeee nw. Heleske mesieceW kes efueS ueieeeer ieeer Hebtpeer mesieceW keer DeeefmleeeW kees DevegHeeefleke DeeOeej Hej Deeyebefle kej oer ieeer nw. Deve yeQefkebie heefjeeueveeW ceW heefjCeece jepemJe leLee ueieeeer ieeer hetbpeer ceW Debleje&^ere heefjeeueveeW mes mebyebefOele Deebke[s Yeer Meeefceue nQ.

2. 3. 4. 5.

Ke-3. mebyebefOele heeea ekeerkejCe (SSme-18) mebyebefOele heeef&eeW kes veece SJeb yeQke kes meeLe Gvekes mebyebOe ke) Deveg<ebefieeeb i) yee@ye kewefheue ceekex efueefces[ ii) yee@ye kee[&dme efueefces[ iii) vewveerleeue yeQke efueefces[ iv) yeQke Dee@He ye[ewoe (yeeslmeJeevee) efueefces[ v) yeQke Dee@He ye[ewoe (kesefveee) efueefces[ vi) yeQke Dee@He ye[ewoe (etieeb[e) efueefces[ vii) yeQke Dee@He ye[ewoe (iegeevee) DeeF&Svemeer. viii) yeQke Dee@He ye[ewoe (etkes) efueefces[ ix) yeQke Dee@He ye[ewoe (lebpeeefveee) efueefces[ x) ye[ewoe kesefheue ceekexdme (etieeb[e) efueefces[ (yeQke Dee@He ye[ewoe etieeb[e efueefces[ keer Deveg<ebieer) xi) yee@ye ef$eefveoeo Je esyeeiees efue. xii) yeQke Dee@]He ye[ewoe (Ieevee) efue. xiii) yeQke Dee@]He ye[ewoe (vetpeerueQ[) efue. (Ke) meneesieer FkeeFeeb
i) ii) iii) iv) v) vi) vii)

B-3. Related Party Disclosures (AS 18)

(viii) Bank of Baroda (UK) Limited

(xiii) Bank of Baroda (New Zealand) Ltd.

ye[ewoe Gej eosMe eeceerCe yeQke vewveerleeue Deucees[e #es$eere eeceerCe yeQke ye[ewoe jepemLeeve eeceerCe yeQke ye[ewoe iegpejele eeceerCe yeQke PeeyegDee-Oeej #es$eere eeceerCe yeQke ye[ewoe Heeeesefveej Smes cesvespeceW keb. efue. Fb[es peebefyeee yeQke efueefces[

(b)

Associates (i) (ii) (iii) (iv) (v) (vi) (vii) Baroda Uttar Pradesh Gramin Bank Nainital-Almora Kshetriya Gramin Bank Baroda Rajasthan Gramin Bank Baroda Gujarat Gramin Bank Jhabua-Dhar Kshetriya Gramin Bank Baroda Pioneer Asset Management Co. Ltd. Indo Zambia Bank Limited India First Life Insurance Company Ltd. India International Bank (Malaysia) Bhd.

(ie) mebege Gheece

i) ii)

(c)

Joint Ventures (i) (ii)

Fbef[ee Hem& ueeFHe FbMetjWme keb. efue. Fbef[ee FbjvesMeveue yeQke (ceuesefMeee) yeerSe[er

186

Jeeef<e&ke efjhees& Annual Report

(Ie) ecegKe eyebOeve DeefOekeejer
S.No Name 1 3 4 (D) Key Management Personnel:

2011-12

veece

Designation

heoveece

eer. Sce. [er ceuee

Shri M.D.Mallya

DeOe#e SJeb eyebOe efveosMeke

Executive Director Executive Director

Current Year 25,37,459 21,97,317 21,22,495

heeefjeefceke Remuneration eeuet Je<e& efheuee Je<e&

Previous Year 21,87,200 18,37,145 13,57,347

Chairman & Managing Director

eer jepeerJe kegceej ye#eer eer Sve. Sme. eerveeLe

Shri N.S.Srinath

Shri Rajiv Kumar Bakshi

keee&keejer efveosMeke keee&keejer efveosMeke

* FmeceW "s Jesleve-Deeeesie keer yekeeee jeefMe leLee eeslmeenve jeefMe Meeefceue nw.

mebyebefOele heeea ef[mkeueespej kes S Sme-18 kes hewje 9 kes cesvepej Deveg<ebefieeeW Deewj meneesieer yeQkeeW kes meeLe mebJeJenej kee ekeerkejCe veneR efkeee ieee nw, pees jepe efveeefv$ele GheeceeW kees Deve mebyebefOele heeef&eeW kes meeLe Deheves uesve-osveeW mes mebyebefOele efkemeer ekeej kee ekeerkejCe kejves mes jeskelee nw, pees Yeer jepe efveebef$ele nw.

* Amount includes arrears on account of VI pay commission and incentives. The transactions with the Subsidiaries and Associate Banks have not been disclosed in view of para 9 of the (AS) 18 Related Parties Disclosure, which exempts state controlled enterprises from making any disclosure pertaining to their transactions with other related parties which are also state controlled. B-4. Earning Per Share (AS-20)

Ke-4. eefle Mesej Depe&ve (SSme-20) efJeJejCe kej kes yeeo Meg ueeYe (. kejes[ ceW) MesejeW keer mebKee (Jess[) eefle Mesej yegefveeeoer Je [eeuets[ Depe&ve eefle Mesej Debefkele keercele Ke-5. Deee kej keer ieCevee (SSme-22)
Particulars

Net profit after tax (` In Crores) Number of Shares (weighted) Basic & diluted earning per share Nominal value per share

Current Year 5006.96 39,16,53,059 127.84 `10.00

eeuet Je<e&

Previous Year 4241.68 36,44,90,716 116.37 `10.00

efheuee Je<e&

DeeF&meerSDeeF& eje peejer Deee Hej kej keer ieCevee nsleg SSme-22 keer pejleeW kee yeQke ves Heeueve efkeee nw leLee leodvegmeej DeemLeefiele kej Deeefmleeeb leLee oseleeSb efveOee&efjle keer ieF& nQ. 31 ceee&, 2012 kees DeemLeefiele kej oseleeDeeW kee ves yewueWme `255.97 kejes[ nw, pees Fme ekeej nw :-

B-5. Accounting for Taxes on Income (AS-22) The Bank has complied with the requirements of AS 22 on Accounting for Taxes on Income issued by ICAI and accordingly deferred tax assets and liabilities are recognized. The net balance of deferred tax liabilities as on 31st March 2012 amounting to ` 255.97 Crores consists of the following: ( ` kejes[ ceW / ` in Crores) 31.03.2012 31.03.2011 Asset -

Deeefmleeeb
Asset -

Liability 89.93

oselee

Deeefmle

Liability 52.29

oselee

Deeue DeeefmleeeW hej Deeekej DeefOeefveece kes lenle Difference between book depreciation and Depreciation under Income Tax Act on yener cetueeme leLee cetueeme ceW Deblej
fixed assets

Deeekej DeefOeefveece, 1961 keer Oeeje 36(1)(viii) Deduction under section 36 (1) (viii) of the Income-Tax Act, 1961 kes Devleie&le keewleer heefjhekeJelee kes efueS Oeeefjle (SeerSce) eefleYetefleeeW Depreciation on HTM Securities hej cetueeme Deeekej DeefOeefveece keer Oeeje 40 (S) (DeeF&S) kes Amount disallowed U/S 40 (a) (ia) of the IT Act Devleie&le iewj Devegcele jeefMe DeJekeeMe vekeoerkejCe kes efueS eeJeOeeve mebefoiOe $e+CeeW leLee DeeqeceeW (efJeosMeer) kes efueS eeJeOeeve pees[ Meg DeemLeefiele kej oseleeSb
Provision for leave encashment Provision for doubtful debts and advances (foreign) Total: Net Deferred Tax Liabilitiy

426.45 516.38 255.97

9.70 158.86 168.56 -

216.56 268.85 100.29

9.84 174.43 76.14 260.41

187

Jeeef<e&ke efjhees& Annual Report

Ke-6. Heefjeeueve yebo kejvee (SSme 24)

2011-12

B-6. Discontinuing operations (AS 24) During the financial year 2011-12 the bank has not discontinued the operations of any of its branches, which resulted in shedding of liability and realization of the assets and no decision has been finalized to discontinue an operation in its entirety, which will have the above effect. B-7. Impairment of Assets (AS-28) In view of the absence of indication of material impairment within the meaning of clause 5 to clause 13 of AS 28 Impairment of Assets, no impairment of fixed assets is required in respect of current financial year. B-8. Provisions, Contingent Liabilities and Contingent Assets (AS-29) B-8.1 Movement of provisions for Liabilities (excluding provisions for others) ( ` kejes[ ceW / ` in Crores)

efJeeere Je<e& 2011-12 kes oewjeve yeQke ves Deheveer efkemeer Yeer MeeKee kees yebo kejves mebyebOeer keee&Jeener veneR keer nw, efpememes efke oseleeDeeW kees kece kejkes DeeeqmleeeW keer Jemetueer keer pee mekes Deewj mebhetCe& yeQke mlej hej Deheves heefjeeueve ceW efkemeer keee&Jeener keer meceeeqhle, efpememes Ghejese heYeeJe he[s, mebyebOeer efveCe&e veneR efueee ieee nw.
Ke-7. DeeefmleeeW kee Devepe&ke yevevee (SSme-28)

uesKee ceeveke-28 DeeefmleeeW kee FbhesejceW kes Keb[ 5 mes Keb[ 13 kes Debleie&le keesF& cenlJehetCe& GuuesKe ve nesves kes heuemJehe eeuet efJeeere Je<e& ceW Deeue mebheefe kee keesF& Yeer FbhesejceW pejer veneR nw.
Ke-8. eeJeOeeve, Deekeefmceke oseleeSb leLee Deekeefmceke Deeefmleeeb (SSme-29) Ke-8.1 oseleeDeeW kes efueS eeJeOeeveeW kee mebeueve (Deve kes efueS eeJeOeeveeW kees es[kej)

efJeJejCe cegkeoceW / Deekeefmceke Keex 1 Deewue 2011 kees Mes<e Je<e& kes oewjeve eoe 31 ceee& 2012 kees Mes<e DeeGHeuees/DeefveefMeleleeDeeW kee mecee

Particulars Legal Cases / contingencies Balance as on 1st April 2011 Provided during the year Balance as on 31st March 2012 Timing of outflow / uncertainties

Current Year 8.70 1.31 10.01

eeuet Je<e&

Previous Year 4.75 3.95 8.70

efheuee Je<e&

Outflow on settlement/crystallization

mesueceW / efemueeFpesMeve hej DeeGHeuees

yeQke ves Ske veerefle efveOee&efjle keer nw efpemekes Devegmeej yeQke kes efJe oeJeeW kees $e+Ce kes he ceW mJeerkeej veneR efkeee peelee nw.

The Bank has provided for claims against the bank which have not been acknowledge as debt as per the policy framed by it. B-8.2 Contingent Liabilities Such liabilities as mentioned at Serial No (I) to (VI) of Schedule 12 of Balance Sheet are dependent upon, the outcome of court, arbitration, out of court settlement, disposal of appeals, the amount being called up, terms of contractual obligations, development and raising of demand by concerned parties respectively. No reimbursement is expected in such cases. C. Other Notes to Accounts Initial matching of debit and credit outstanding entries in various heads of accounts included in Inter office Adjustments has been completed upto 31.03.2012, the reconciliation of which is in progress. C-2. Capital During the year, the Bank has allotted 1,95,77,304 equity shares of ` 10/- each at a premium of ` 830.10 per share to Life Insurance Corporation of India as determined by the Board in accordance with regulation 76 (1) of SEBI Issue of Capital and Disclosures Requirements Regulation on preferential basis. The total amount of capital received by the Bank on this account is `1644.69 Crores. C-1. Balancing of Books and Reconciliation

Ke-8.2 Deekeefmceke oseleeSb leguevehe$e kes Mes[etue 12 kes e.meb.(i) mes (iv) ceW G=le Ssmeer oseleeSb Deoeuele kes efveCe&e, hebe Hewmeues, Deoeuele kes yeee efvemleejCe, Deheerue kee efveheeje, ceebieer ieF& jeefMe, DevegyebOeve oeefelJeeW kes mebyebOe ceW, eceMe: mebyebefOele heee|eeW eje keer ieF& ceebieeW hej efveYe&j kejleer nQ. Ssmes ceeceueeW ceW keesF& heeflehete|le Dehesef#ele veneR nw.
ie. ie-1. uesKeeW Hej Deve efHHeefCeeeb yeefneeW kee efceueeve SJeb meceeOeeve Deblej keeee&uee meceeeespeve kes Debleie&le uesKeeW kes efJeefYeVe Meer<eeX ceW veeces SJeb pecee keer yekeeee heefJeeqeeW kes heejbefYeke efceueeve kee keee& meceeOeeve kes heeespeve nsleg 31.03.2012 leke kej efueee ieee nw. FmeceW Gefele meceeOeeve kee keee& heieefle hej nw. ie-2. Hetbpeer Je<e& kes oewjeve, yeQke ves efveosMeke ceb[ue kes Devegceesove mes mesyeer DeeF&meer[erDeej efJeefveeceve kes efJeefveece 76(1) kes Devegmeej Yeejleere peerJeve yeercee efveiece kees efheHejWefMeeue DeeOeej hej .10/- heleske kes 1,95,77,304 FeqkeJeer MesejeW kees .830.10 heefle Mesej kes heerefceece hej Deeyebefle efkeS nQ. Fmekes HeuemJehe, yeQke kees .1644.69 kejes[ keer kegue jeefMe hetbpeer kes he ceW heehle ngF&.

188

Jeeef<e&ke efjhees& Annual Report

ie-3. Hetbpeeriele Heejef#ele efveefOe hetbpeeriele eejef#ele efveefOe ceW Deeue mebheefeeeW kes hegvece&tueebkeve kes heuemJehe nesves Jeeueer cetueJe=ef leLee ueIeg / ceOece GeesieeW kes efueS efveee&le efJekeeme heefjeespeveeDeeW nsleg efJee yeQke keer eespeveeDeeW kes Debleie&le Yeejle mejkeej keer DebMeoeve jeefMe Meeefceue nw. ie-4. efveJesMe ie-4.1 Yeejleere efjpeJe& yeQke kes efoMee-efveoxMeeW kes Devegmeej Je<e& kes oewjeve yeQke ] ves efyeeer kes efueS GheueyOe esCeer ceW efJeeceeve mejkeejer heeleYeteleeeW f f (SmeSueDeej) kes Ske Yeeie kees heefjhekeJelee leke Oeeefjle esCeer ceW Debleefjle kej efoee nw. 49.01 kejes[ heS (iele Je<e& 75.80 kejes[ heS) kes heefjCeeceer cetueeme kees ueeYe SJeb neefve uesKes ceW heYeeefjle kej efoee ieee nw. ie-4.2 heefjhekeJelee leke Oeeefjle esCeer kes lenle jKes iees efveJesMe keer efyeeer hej ueeYe jeefMe `44.20 kejes[ kees ueeYe SJeb neefve Keeles ceW efueee ieee nw Deewj Gmekes yeeo ` 22.40 kejes[ kees hetbpeeriele heejef#ele efveefOe ceW kejeW kees Meg ceW meceeeesefpele efkeee ieee nw leLee yeQeEkeie efJeefveeceve DeefOeefveece 1949 keer Oeeje 17 kes Debleie&le meebefJeefOeke heejef#ele efveefOe kees Debleefjle efkeee ieee nw. ie-5. kejeW kes efueS HeeJeOeeve ie-5.1 kejeW nsleg HeeJeOeeve, DeHeerueere HeeefOekeeefjeeW kes efveCe&eeW kees Oeeve ceW jKeles ngS Je DeefOeJekelee kes HejeceMe& mes efkeee ieee nw. ie-5.2. Deve Deeeqmleeeb Meer<e&ke kes Debleie&le oMee&eer Deefiece kej Deoeeieer eesle hej kej keer keewleer jeefMe ceW efJeJeeoemheo kej ceebieeW kes mebyebOe ceW yeQke eje Yegieleeve keer ieF& / efJeYeeie eje meceeeesefpele jeefMe `1993.11 kejes[ (efheues Je<e& `1316.28 kejes[) Meeefceue nw. Deeekej keer efJeJeeoemheo ceebieeW kes efueS veeefeke efveCe&eeW Deewj / ee keevetveer hejeceMe& DeefOekeejer keer jee kees Oeeve ceW jKeles ngS Fme ceo kes efueS keesF& heeJeOeeve veneR efkeee ieee nw. kej efveOee&jCe DeefOekeejer eje efkees iees heefjJele&ve / ceveener yeveees jKeves ueeeke veneR nw. ie-5.3 yeQke ves Deeekej DeefOeefveece 1961 keer Oeeje 36(1)(yeQke ves Deeekej DeefOeefveece 1961 keer Oeeje 36(1)(viii) kes Debleie&le hee$e JeJemeee kes mebyebOe ceW, pees Ge Oeeje ces efJeefvee|o nw, keewleer nsleg oeJee efkeee nw. leovegmeej ` 533.85 kejes[ efJeMes<e heejef#ele efveefOe Keeles ceW Devleefjle kej efoS nw. leLee Fmes Deve heejef#ele efveefOe kes Debleie&le efjhees& efoee peelee nw. ie-6. Heefjmej ie-6.1 yeQke keer kegue ` 78.37 kejes[ (cetue ueeiele) (efheues Je<e& ` 88.63 kejes[ ) keer keg mebheefeeeW kes mebyebOe ceW nmleeblejCe efJeuesKe kee efve<heeove nesvee yeekeer nw. ie-6.2 yeQke keer keg mebheefeeeW keer hegvecet&ueebefkele jeefMe kee GuuesKe efkeee ieee nw. Je<e& kes Deble ceW heefjmej Meer<e& kes Debleie&le kegue ` 1777.43 kejes[ (efJeosMeer keeee&ueeeW keer ` 30.55 kejes[ keer jeefMe meefnle) hegvecet&ueebefkele jeefMe kees Meeefceue efkeee ieee nQ. Meg cetueeme kes mebyebOe ceW hegvecet&ueebefkele jeefMe ` 1173.68 kejes[ (efheues Je<e& `1242.49 kejes[) nQ. ie-6.3 heefjmej kes Debleie&le efvecee&CeeOeerve / keypes ceW ueer peevesJeeueer ` 51.87 kejes[ (efheues Je<e& ` 43.77 kejes[) keer mebheefeeeb Meeefceue nQ. ie-7. yee@ye efHemekeue mee|Jemespe efueefces[ (yee@ye SHeSmeSue), hetJe& ceW hetCe& he mes yeQke Dee@He ] ye[ewoe keer Deveg<ebieer eje 24.09.1990 kees kebheveer kees mJeweke he mes meceehle q kejves kee efJeMes<e mebkeuhe heeefjle efkeee ieee Deewj Gmekes efueS Ske heefjmeceeheke keer efveegee kej oer ieeer. f yee@ye SHeSmeSue ves yeQke Dee@]He ye[ewoe kes meeLe Ske mecePeewlee efkeee efpemekes lenle efoveebke 28.02.1991 mes yee@ye SHeSmeSue keer mebhetCe& Deeeqmleeeb SJeb oseleeSb

2011-12

C-3. Capital Reserves Capital Reserve includes appreciation arising on revaluation of immovable properties and amount subscribed by Government of India under the World Banks Scheme for Export Development Projects for small / medium scale industries. C-4. Investments C-4.1 In terms of RBI Guidelines, during the year, the bank has transferred a portion of Government Securities (SLR) kept in Available for Sale category to Held to Maturity category. The resultant depreciation of `49.01 Crores (previous year `75.80 Crores) has been charged to the Profit & Loss Account. C-4.2Profit on sale of investments held under Held to maturity category amounting to ` 44.20 Crores has been taken to the Profit and Loss Account and thereafter an amount of `.22.40 Crores has been appropriated to the Capital Reserve, net of taxes and amount transferred to Statutory Reserve under section 17 of the Banking Regulation Act, 1949. C-5 Provision for Taxes C-5.1 Provision for Taxes has been arrived at after due consideration of decisions of the appellate authorities and advice of counsels. C-5.2 Tax paid in advance /tax deducted at source appearing under Other Assets amounting to `1993.11 Crores (previous year `1316.28 Crores) represents amounts adjusted by the department / paid by the Bank in respect of disputed tax demands for various assessment years. No provision is considered necessary in respect of the said demands, as in the banks view, duly supported by counsels opinion and / or judicial pronouncements, additions / disallowances made by the Assessing Officer are not sustainable. C-5.3 The Bank has claimed deduction under section 36(1) (viii) of the Income-tax Act,1961 in respect of the eligible business as specified in the said section and has accordingly transferred a sum of ` 533.85 Crores to the corresponding Special Reserve account and reported under Other Reserve. C-6. Premises C-6.1 Execution of conveyance deeds is pending in respect of certain properties at ` 78.37 Crores (Previous Year `.88.63 Crores) (Original Cost). C-6.2 Certain properties of the Bank are stated at revalued amounts. The gross amount of the revaluation included in premises as at the year `1777.43 Crores (including `30.55 Crores at overseas offices) and net of depreciation the revaluation amounts to `1173.68 Crores (Previous Year `1242.49 Crores). C-6.3 Premises include assets under construction/acquisition amounting to ` 51.87 Crores (Previous Year ` 43.77 Crores). C-7. BOB Fiscal Services Limited (BOBFSL), erstwhile wholly owned subsidiary of Bank of Baroda, had passed a special resolution for voluntary winding up of the company on 24.09.1990 and the liquidator was appointed for the same. BOBFSL entered into an agreement with Bank of Baroda pursuant to which entire assets and liabilities of BOBFSL

189

Jeeef<e&ke efjhees& Annual Report

2011-12

Gmekes hetCe& JeJemeee kes meceeheve kes HeuemJehe Ske ieesFbie kebmeve&/efyeeer kes he ceW yeQke Dee@]He ye[ewoe kees mLeeveebleefjle kej efoS ieS. etbefke kebheveer efJeeejeOeerve keevetveer ceeceues kes keejCe hetCe& he mes heefjmeceehle veneR keer pee mekeleer Leer Dele: efoveebke 30 ceee& 2007 kees yee@ye SHeSmeSue keer Jeee|<eke meeceeve yew"ke ceW yee@ye SHeSmeSue kees yeQke Dee@]He ye[ewoe ceW Meeefceue kejves kee efveCe&e efueee ieee. yeQke Dee@]He ye[ewoe kes meeLe cewmeme& yee@ye efHemekeue mee|Jemesme efue. kes meceecesueve kees yeQke keer efoveebke 28.01.2009 kees Deeeesefpele yes"ke ceW Devegceesefole efkeee ieee Deewj Ge veeeeuee kes meccegKe yee@ye kes meeLe yee@ye SHeSmeSue meceecesueve nsleg DeeJeMeke eeefekee ope& kejves kes efueS yee@ye kees heeefOeke=le efkeee. ie-8 yeQke ves Yeejleere efj]peJe& yeQke kes he$e meb.etyeer[er.meerDees.SceF&DeejDeesF&Deej veb. 7814/09.16.901/2010.11 efo. 4 ceee&, 2011 ceW efoS ieS Devegceesove kes Devegmeej cesceve kees-Dee@hejsefJe yeQke efueefces[ keer efJeefvee|o DeeeqmleeeW SJeb oseleeDeeW kee DeefOeienCe efoveebke 18.04.2011 kees efkeee. Ge DeefOeienCe kes heefjCeecemJehe ` 149.25 kejes[ kes ngS Iees ceW mes yeQke ves 31 ceee& 2012 kees meceehle Je<e& kes oewjeve ` 49.75 kejes[ keer jeefMe ueeYe SJeb neefve Keeles ceW heYeeefjle keer nw. Yeejleere efj]peJe& yeQke kes he$e meb. [eryeerDees[er.meb.yeerheer. 1311/21.01.048/2012-11 efo. 25 pegueeF&, 2011 ceW efoS ieS Devegceesove kes Devegmeej ` 99.50 kejes[ keer Mes<e jeefMe efJeeere Je<e& 2013-14 leke keer Mes<e DeJeefOe kes oewjeve Deevegheeefleke he mes heYeeefjle keer peeSieer. ie-9 yeQke ves peceeveleer DeJeceeveke DeefieceeW hej 15% keer efJeefveeeceke DeeJeMekelee keer leguevee ceW 20% kee heeJeOeeve efkeee nw. Fmekes Deefleefje yeQke ves keg Devepe&ke Iejsuet Deefiece KeeleeW ceW 31 ceee& 2012 kees ` 342.79 kejes[ (efheues Je<e& ` 320.08 kejes[) kee Deefleefje leoLe& heeJeOeeve efkeee nw. ie-10 efveosMeke ceb[ue ves 17 hees heefle Mesej (`10 kes Debefkele cetue hej) ueeYeebMe hemleeefJele efkeee nw pees efke yeQkekeejer efJeefveeceve DeefOeefveece, 1949 keer Oeeje 15 kes Devegheeueve Deewj yeQkekeejer efJeefveeceve DeefOeefveece, 1949 keer Oeeje 53 kes lenle Yeejle mejkeej eje Fme DeeMee keer peejer keer peeves Jeeueer hejJeleea DeefOemetevee Deewj MesejOeejkeeW kes Devegceesove kes DeOeOeerve nw. ie-11 ceewpetoe DeJeefOe / Je<e& kes JeieeakejCe kes leoveghe, peneb keneR DeeJeMeke nw, efheueer DeJeefOe / Je<e& kes Deebke[eW kees hegve: mecetnerke=le / hegve: JeJeeqmLele efkeee ieee nw.

were transferred to BOB as a going concern / as sale in liquidation of the entire business w.e.f. 28.2.1991. As the company could not be liquidated due to pending legal cases; a decision to merge BOBFSL with Bank of Baroda was taken in the Annual General Meeting of BOBFSL held on 30th March 2007. The Bank has approved the merger of BOBFSL with Bank of Baroda in its Board meeting on 28.01.2009 and authorized Bank to file necessary petition for merger of BOBFSL with BOB before the High Court. C-8. The Bank has taken over specified Assets & Liabilities of The Memon Co-operative Bank Ltd on 18th April, 2011 as per approval granted by RBI vide letter no. UBD.CO.MEROER No. 7814/09.16.901/2010.11 dated 04th March, 2011. Out of the deficit of ` 149.25 Crores on account of the said take over, the Bank has proportionately charged ` 49.75 Crores of the said deficit to the Profit and Loss Account during the year ended March 31, 2012. The balance amount of ` 99.50 Crores will be charged proportionately during the remaining period till Financial Year 2013-14, as approved by RBI vide letter no. DBOD.No.BP.1311/21.04.048/2010-11 dated 25th July, 2011. C-9. The Bank has made provision @ 20% on the Secured Substandard Advance as against the Regulatory requirement of 15%. Further the Bank has made an additional ad-hoc provision of ` 342.79. Crores for the year ended March 31, 2012 (previous year ` 320.08 Crores) in certain non performing domestic advance accounts. C-10.The Board of Directors has proposed dividend of `17/per share (on face value of `10/-) which is subject to compliance of Section 15 of Banking Regulation Act, 1949 and consequential notification to be issued to this effect by the Government of India under Section 53 of Banking Regulation Act, 1949 and approval of the shareholders. C-11. Previous Year figures have been regrouped/ rearranged wherever considered necessary to conform current year presentation.

190

Jeeef<e&ke efjhees& Annual Report

2011-12

31 ceee& 2012 kees meceehle Je<e& kes efueS vekeoer eJeen efJeJejCe

Statement of Cash Flow for the year ended 31st March, 2012
(` in 000's

Devebefkele omitted) 31 ceee& 2011 kees meceeHle Je<e&

31 ceee& 2012 kees meceeHle Je<e&

Year ended 31.03.2012

Year ended 31.03.2011

ke. Heefjeeueve keee&keueeHeebs mes vekeoer HeJeen : kej mes HetJe& Meg ueeYe efvecveefueefKele kes efueS meceeeespeve : Deeue DeeefmleeeW Hej cetueeme efveJesMeeW Hej cetue eme (HeefjHekeJe $e+CeHe$eeW meefnle) yes Keeles [eues ieS DeMeesOe $e+Ce / iewj efve<Heeoke DeeefmleeeW kes efueS HeeJeOeeve ceeveke DeeefmleeeW kes efueS HeeJeOeeve Deve ceoeW kes efueS HeeJeOeeve (efveJeue) Deeue DeeefmleeeW keer efyeeer mes ueeYe/(neefve) (efveJeue) ieewCe $e+CeeW Hej yeepe nsleg Yegieleeve/HeeJeOeeve, (Deueie mes ef}ee ieee) Deveg<ebieer FkeeFeeW/Deve mes HeeHle ueeYeebMe (Deueie mes ef}ee ieee) GHe-pees[ efvecveefueefKele kes ef}S meceeeespeve : efveJesMeeW ceW (Je=ef) /keceer DeefieceeW ceW (Je=ef) /keceer Deve DeeefmleeeW ceW (Je=ef) /keceer GOeej jeefMeeeW ceW Je=ef /(keceer) pecee jeefMeeeW ceW Je=ef / (keceer) Deve oseleeDeeW leLee HeeJeOeeveesb ceW Je=ef /(keceer) Heoe Hele#e kej (efjHeb[ keer efveJeue jeefMe) Heefjee}ve keee&keueeHeeW mes Meg vekeoer (ke)

A.

Cash flow from operating activities: net Profit before taxes Adjustments for: Depreciation on fixed assets Depreciation on investments (including on Matured debentures) Bad debts written-off/Provision in respect of non-performing assets Provision for Standard Assets Provision for Other items (Net) Profit/(loss) on sale of fixed assets (Net) Payment/provision for interest on subordinated debt (treated separately) Dividend received from subsidiaries/ others (treated separately) Sub total Adjustments for: (Increase)/Decrease in investments (Increase)/Decrease in advances (increase)/Decrease in other assets Increase/(Decrease)in borrowings Increase/(Decrease) in deposits Increase/(Decrease) in other liabilities and provisions Direct taxes paid (Net of Refund) net cash from operating activities (A) (12216,12,13) (60566,12,42) (3321,50,31) 1076,82,45 79431,62,40 1952,31,61 (1695,67,09) 14406,50,34 (9906,76,24) (54691,67,24) (1856,38,43) 6755,39,20 64177,55,67 689,60,16 (1431,43,54) 11778,81,32 276,56,52 236,32,83 243,04,10 9,01,27 6025,79,75 5650,32,10

1865,19,16

1050,59,74

448,16,58 5,13,96 -8114

223,85,32 47,82,47 17,43

914,36,03

846,16,11

(25,57,86)

(28,46,80)

9745,15,83

8042,51,74

191

Jeeef<e&ke efjhees& Annual Report

2011-12

(` in 000's

Devebefkele omitted) 31 ceee& 2011 kees meceeHle Je<e&

31 ceee& 2012 kees meceeHle Je<e&

B. Cash flow from investing activities: Purchase/ Transfer in of fixed assets Sales/ Transfer out of fixed assets Changes in Trade related investments (Subsidiaries & others) Dividend received from subsidiaries/ others net cash used in investing activities (B) C. Cash flow from financing activities: Share Capital Share premium Unsecured Subordinated Bonds Dividend paid including dividend tax Interest paid / payable on unsecured subordinated bonds net cash from financing activities (C) net increase in cash & cash equivalents (A)+(B)+(C) Cash and cash equivalents as at the beginning of the year Cash and cash equivalents as at the end of the year notes: Cash & Cash equivalents includes Cash on hand, Balance with RBI & Other banks and Money at call and Short Notice. Components of Cash & Cash Equivalents Cash & Balance with RBI Balances with Banks and Money at Call and Short Notice total 31/3/2012 216514596 425170816 641685412 19,57,73 1625,11,20 188,37,19 (753,35,20) (914,36,03) 165,34,89 14234,47,34 49934,06,78 64168,54,12 (434,53,80) 40,55,67 31,02,38 25,57,86 (337,37,89)

Year ended 31.03.2012

Year ended 31.03.2011

Ke. efveJesMe mebyebOeer keee&keueeHeeWW mes vekeoer HeJeen

Deeue DeeefmleeeW keer Kejero / DeblejCe Deeue DeeefmleeeW keer efyeeer / DeblejCe JeeHeej mebyebOeer efveJesMeeW ceW HeefjJele&ve (Deveg<ebieer SJeb Deve) Deveg<ebieer FkeeFeeW/DeveeW mes HeeHle }eYeebMe efveJesMe mebyebOeer keee&keueeHeeW mes Meg vekeoer (Ke)

(358,31,45) 20,59,31 (180,50,58) 28,46,80 (489,75,92)

ie. efJeeHees<eCe mebyebOeer ieefleefJeefOeeeW mes vekeoer HeJeen :

Mesej hetBpeer Mesej Heerefceece iewj peceeveleer ieewCe yeeb[ ueeYeebMe kej meefnle eoe ueeYeebMe iewj peceeveleer ieewCe yeeb[eW hej eoe / ose yeepe efJeeHees<eCe ieefleefJeefOeeeW mes Meg vekeoer (ie) vekeoer SJeb vekeoer mecelegue ceW Meg Je=ef (ke)+(Ke)+(ie) Je<e& kes eejbYe ceW vekeoer Je vekeoer mecelegue Je<e& kes Deble ceW vekeoer Je vekeoer mecelegue efhheCeer: 1.

27,27,96 2433,72,03 2202,37,78 (639,26,04) (846,16,11) 3177,95,62 14467,01,02 35467,05,76 49934,06,78

1. vekeoer leLee vekeoer mecelegue ceW neLe ceW vekeoer, Yeejleere efj]peJe& yeQke SJeb Deve yeQke kes heeme yewuesvme Deewj ceebie SJeb Deuhe metevee hej Oeve meceeefJe nw.

2.

vekeoer leLee vekeoer mecelegue kes Ieke vekeoer SJeb Yeejleere efj]peJe& yeQke kes heeme yewueWme yeQkeeW kes heeme yewueWme Deewj ceebie SJeb Deuhe metevee hej Oeve kegue

2.

31/3/2011 198681789 300658889 499340678

192

Jeeef<e&ke efjhees& Annual Report

2011-12

efJeeere efJeJejefCeeeW hej uesKee hejer#ekeeW keer efjhees&

Auditors Report on the Financial Statements

mesJee ceW, yeQke Dee@]He ye[ewoe kes MesejOeejke 1. nceves yeQke Dee@]He ye[ewoe keer 31 ceee& 2012 keer efJeeere efJeJejefCeeeb efpeveceW 31 ceee& 2012 kee legueve-he$e leLee Gmekes meeLe mebueive Ge efoveebke kees meceehle Je<e& kes ueeYe-neefve uesKes vekeo heJeen efJeJejCe Deewj GuuesKeveere uesKeebkeve veerefleeeW kee meejebMe Meeefceue nw, keer uesKee hejer#ee keer nw efpemeceW nceejs eje uesKee-hejeref#ele 20 MeeKeeSb, Deve uesKee-hejer#ekeeW eje uesKee-hejeref#ele 2746 MeeKeeSb Deewj mLeeveere uesKee-hejer#ekeeW eje uesKee- hejeref#ele 45 efJeosMeer MeeKeeDeeW keer efJeJejefCeeeb Meeefceue nQ. nceejs eje Deewj Deve uesKee-hejer#ekeeW eje uesKee-hejer#ee keer ieF& MeeKeeDeeW kee egveeJe yeQke ves Yeejleere efjpeJe& yeQke eje peejer efoMee-efveoxMeeW kes Devegmeej efkeee nw. legueve he$e leLee ueeYe-neefve Keeles ceW 1138 MeeKeeDeeW keer efJeJejefCeeeb Yeer Meeefceue keer ieF& nQ, efpevekeer uesKee-hejer#ee veneR keer ieeer nw. es De-uesKeehejeref#ele MeeKeeSb 1.36 heefleMele Deefiece, 3.96 heefleMele peceejeefMeeeb, 1.14 heefleMele yeepe-Deee Deewj 3.60 heefleMele yeepe-Jee mes mebyebefOele nw. efJeeere efJeJejefCeeeW kes efueS eyebOeve kee oeefelJe 2. Yeejle ceW mJeerkeee& : meeceeve uesKee hejer#ee ceeveoC[eW kes Deveghe Fve efJeeere efJeJejefCeeeW kees leweej kejves kes efueS eyebOeve efpeccesoej nw. Fme oeefelJe ceW efJeeere efJeJejefCeeeW kees leweej kejves nsleg Deebleefjke efveeb$eCe, keeee&vJeeve SJeb hejsKee meefcceefuele nw Deewj FveceW, peeuemeepeer ee Yetue keer Jepen mes keesF& GuuesKeveere ieueleer veneR nw. uesKee hejer#ekeeW kee oeefelJe 3. nceeje oeefelJe Deheveer uesKee hejer#ee hej DeeOeeefjle Fve efJeeere efJeJejefCeeeW hej Deheveer jee Jee kejvee nw. nceves Yeejleere meveoer uesKeekeej mebmLeeve eje peejer uesKee hejer#ee ceevekeeW kes Devegmeej uesKee hejer#ee keer nw. Fve ceevekeeW keer Dehes#ee nw efke nce veweflekelee kee efveJee&n kejles ngS uesKee hejer#ee keee& megefveeesefpele SJeb megJeJeefmLele he ceW Fme ekeej mecheVe kejW efke nceW en leeefke&ke DeeMJeemeve efceues efke es efJeeere efJeJejefCeeeb efkemeer Yeer ekeej keer GuuesKeveere / ecegKe ieueefleeeW mes cege nw. 4. uesKee hejer#ee ceW jeefMeeeW kes mee#eeW SJeb ekeerkejCe keer peebe nsleg efJeeere efJeJejefCeeeW ceW oer ieF& efve<heeove eefeee kes Deveghe keee&Jeener Meeefceue nw. eeefvele eefeee (efJeefOe) uesKee hejer#eke kes efJeJeske hej efveYe&j nw, FmeceW efJeeere efJeJejefCeeeW ceW GuuesKeveere ieueefleeeW kes peeseKece Yeues ner Jen peeuemeepeer ee Yetue keer Jepen mes neW, f kee cetueebkeve / Deekeueve kejvee Meeefceue nw. Fve peeseKeceeW kee cetueebkeve kejles f mecee uesKee hejer#eke Fve efJeeere efJeJejefCeeeW keer Gheege emlegele nsleg yeQke kes mecye f Deebleefjke efveeb$eCeeW kee DeJeueeskeve kejlee nw leeefke heefjefmLeefle Devegmeej Gheege uesKee hejer#ee eefeee efveOee&ejle keer pee mekes. uesKee hejer#ee ceW eyebOeve eje efkeS ieS f cenlJehetCe& Devegceeve leLee eege uesKeebkeve veereleeeW keer Gheegelee kee cetueebkeve Deewj f efJeeere efJeJejefCeeeW keer mecee emlegele kee Deekeueve meefcceefuele nw. f 5. nceeje efJeMJeeme nw efke nceves pees uesKee hejer#ee mee#e eehle efkeee nQ, Jen nceejer uesKee hejer#ee jee emlegle kejves kes efueS Gheege SJeb heee&hle nQ. jee 6. DeHeveer jee osves mes Henues nce efvecveefueefKele keer Deesj Oeeve Deekeef<e&le kejles nQ: i efJelleere efJeJejCe kee vees eceebke Ke-1.3.3 efpemeceW Yeejleere efjpeJe& yeQke (Yee.efj.yeQke) ves meeJe&peefveke #es$e kes yeQke kes kece&eeefjeeW kes efueS Hegve: HeWMeve efJekeuHe Meer<e&ke kes lenle Fefvmet Dee@He ee&[ SkeeGbme Dee@He Fbef[ee eje peejer HeefjHe$eebke [eryeerDees[er.yeerHeer yeermeer/80 /21.04.018/ 2010-11 efoveebke 9 HejJejer, 2011 kes DevegHe uesKeebkeve ceeveke 15 (mebMeesefOele) kes eeJeOeeveeW ves Fmekes Debleie&le 31 ceee& ` 1097.94 kejes[ keer jeefMe DeemLeefiele keer nw. ii efJeeere efJeJejCe keer vees mebKee ie-8 keer Deesj Oeeve Deekeef<e&le kejles nQ efpemeceW GuuesKe efkeee ieee nw efke Yeejleere efj]peJe& yeQke kes He$e e.[eryeerDees[er/ mbeKee/yeerHeer.1311/21.04.048/2010-11 efoveebke 25 pegueeF& eje eeHle Devegceesove kes lenle kees-Dee@HejsefJe yeQke efue. keer efJeefMe mebHeeqe Deewj
To the Shareholders of Bank of Baroda 1. We have audited the accompanying financial statements of Bank of Baroda as at March 31, 2012, which comprise the Balance Sheet as at March 31, 2012, and Profit and Loss Account and the Cash Flow Statement for the year then ended, and a summary of significant accounting policies and other explanatory information. Incorporated in these financial statements are the returns of 20 branches audited by us, 45 foreign branches audited by local auditors and 2,746 branches audited by branch auditors. The branches audited by us and those audited by other auditors have been selected by the Bank in accordance with the guidelines issued to the Bank by the Reserve Bank of India. Also incorporated in the Balance Sheet and the Profit and Loss Account are the returns from 1,138 branches which have not been subjected to audit. These unaudited branches account for 1.36 per cent of advances, 3.96 per cent of deposits, 1.14 per cent of interest income and 3.60 per cent of interest expenses. Managements Responsibility for the Financial Statements 2. Management is responsible for the preparation of these financial statements in accordance with accounting standards generally accepted in India. This responsibility includes the design, implementation and maintenance of internal control relevant to the preparation of the financial statements that are free from material misstatement, whether due to fraud or error. Auditors Responsibility 3 Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with the Standards on Auditing issued by the Institute of Chartered Accountants of India. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatements. 4 An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditors judgment, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the Banks preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of the accounting estimates made by management, as well as evaluating the overall presentation of the financial statements. 5 We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Opinion 6 Without qualifying our report, we draw attention to: i Note No B-1.3.3 of financial statements, which describes deferment of pension liability of the Bank to the extent of `1,097.94 crores as on March 31, 2012 pursuant to the exemption granted by the Reserve Bank of India (RBI) to the public sector banks from application of the provisions of Accounting Standard 15 (revised), Employee Benefits issued by the Institute of Chartered Accountants of India, vide its circular no. DBOD.BP.BC/80/21.04.018/2010-11 dated February 9, 2011, on Re-opening of Pension Option to Employees of Public Sector Banks; and ii Note No C-8 of financial statement, which describes that the unrecognized deficit aggregating `99.50 crores as on March

193

Jeeef<e&ke efjhees& Annual Report

2011-12

oseleeDeeW kees ske DeesJej kejves mes 31.03.12 kees ngS iewj ceevelee eeHle Iees keer kegue 99.50 kejes[ keer jeefMe kees Je<e& 2013-14 leke DeevegHeeefleke DeeOeej Hej neee peees. 7. nceejer jee ceW, yeQke keer yeefneeW ceW oMee&S ieS Devegmeej leLee nceejer DeefOekelece peevekeejer Deewj nceW efoS ieS mheerkejCeeW kes Devegmeej : i vees kes meeLe Heef"le en legueve-He$e HetCe& Deewj mener nw, efpemeceW DeeJeMeke efJeJejCe efoS ieS nQ Deewj Fmes eLeesefele {bie mes yeveeee ieee nQ, efpememes efke, Yeejle ceW meeceevele: mJeerkeee& uesKeebkeve efmeebleeW kes meceHe vees kes meeLe Heef"le yeQke kes 31 ceee&, 2012 kes efeeekeueeHeeW kee mener SJeb eLeeeesie efe$e meeceves Dee mekes. ii ueeYe-neefve uesKee, oer ieF& efhheefCeeeW kes meeLe heef"le Yeejle ceW meeceevele: mJeerkeee& uesKeebkeve efmeebleeW kes meceHe leLee Keeles kes Je<e& kes efueS yeQke kes mener ueeYe Mes<e kees oMee&lee nw. iii vekeoer HeJeen-efJeJejCe Gme leejerKe kees meceehle Je<e& kes oewjeve vekeoer HeJeen kee mener SJeb mHe< efJeJejCe emlegle kejlee nw. Deve efJeefOeke SJeb efveeeceke Dehes#eeSb 8. legueve-He$e Deewj ueeYe-neefve uesKee, yeQkekeejer kebHeveer DeefOeefveece, 1949 keer le=leere Devegmeteer kes eceMe: Heece& S Deewj yeer ceW yeveeS ieS nQ. 9. Ghejese Devegso 1 mes 5 ceW JeefCe&le uesKee hejer#ee meerceeDeeW Deewj yeQkekeejer (kebheveer GheeceeW kee Depe&ve SJeb DeblejCe) 1970/1980 Deewj Fvekes Devleie&le ekeerkejCe keer meerceeDeeW kes DeOeOeerve, nce metefele kejles nQ efke : i nceves DeHeves DeefOekelece %eeve SJeb efJeMJeeme kes Devegmeej uesKee-Hejer#ee nsleg DeeJeMeke meYeer peevekeejer leLee mHe<erkejCe HeeHle efkeS nQ leLee GvnW meblees<epeveke Heeee nw. ii yeQke kes mebJeJenejeW keer pees peevekeejer nceejs meeceves Deeeer nw, Jes yeQke kes DeefOekeej #es$e kes Debleie&le ner nQ. iii yeQke kes keeee&ueeeW Deewj MeeKeeDeeW mes HeeHle efJeJejefCeeeb uesKee-Hejer#ee nsleg meeceevele: Heee&Hle Heeeer ieeeR. 10. nceejer jee ceW legueve he$e, ueeYe/neefve uesKee Deewj vekeoer eJeen efJeJejCeer ceeve uesKee ceevekeeW kes Deveghe nw.

31, 2012, arising out of the take-over of specified assets and liabilities from the Memon Co-operative Bank Limited to be charged off proportionately till financial year 2013-14 as per approval received from RBI vide Letter No. DBOD. No.BP.1311/21.04.048/2010-11 dated July 25, 2011. 7 In our opinion, as shown by books of bank, and to the best of our information and according to the explanations given to us: i The Balance Sheet, read with the notes thereon is a full and fair Balance Sheet containing all the necessary particulars, is properly drawn up so as to exhibit a true and fair view of state of affairs of the Bank as at March 31, 2012 in conformity with accounting principles generally accepted in India; ii The Profit and Loss Account, read with the notes thereon shows a true balance of profit, in conformity with accounting principles generally accepted in India, for the year covered by the account; and iii The Cash Flow Statement gives a true and fair view of the cash flows for the year ended on that date. Report on Other Legal and Regulatory Requirements 8 The Balance Sheet and the Profit and Loss Account have been drawn up in Forms A and B respectively of the Third Schedule to the Banking Regulation Act, 1949. 9 Subject to the limitations of the audit indicated in paragraph 1 to 5 above and as required by the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970/ 1980, and subject also to the limitations of disclosure required therein, we report that; i We have obtained all the information and explanations which to the best of our knowledge and belief, were necessary for the purposes of our audit and have found them to be satisfactory; ii The transactions of the Bank, which have come to our notice have been within the powers of the Bank; and iii The returns received from the offices and branches of the Bank have been found adequate for the purposes of our audit. 10 In our opinion, the Balance Sheet, Profit and Loss Account and Cash Flow Statement comply with the applicable accounting standards.

ke=les efKecepeer kegbJejpeer SC[ keb. meveoer uesKeekeej SHeDeejSve: 105146 [yuet (ieewlece Jeer Meen) Yeeieeroej Sce. veb.: 117348
For Khimji Kunverji & Co Chartered Accountants FRN: 105146W (Gautam V. Shah) Partner M No.117348

ke=les yeeee SC[ keb. meveoer uesKeekeej SHeDeejSve: 000511 Sme (efpeleW kegceej) Yeeieeroej Sce. veb.: 201825
For Brahmayya & Co. Chartered Accountants FRN: 000511S (Jitendra Kumar) Partner M No.201825

ke=les js SC[ js meveoer uesKeekeej SHeDeejSve: 301072 F& (S. Sve. esVesceeoer) Yeeieeroej Sce. veb.: 031004
For Ray & Ray Chartered Accountants FRN: 301072E (A. N. Yennemadi) Partner M. No. 031004

ke=les Sme kes. efceeue SC[ keb. meveoer uesKeekeej SHeDeejSve: 001135 Sve (ieewjJe efceeue) Yeeieeroej Sce. veb.: 099387
For S. K. Mittal & Co. Chartered Accountants FRN: 001135N (Gaurav Mittal) Partner M. No. 099387

ke=les Sve.yeer.Sme. SC[ keb. meveoer uesKeekeej SHeDeejSve: 110100 [yuet (Sve. yeer. Meser) Yeeieeroej Sce. veb.: 016718
For N. B. S. & Co. Chartered Accountants FRN: 110100W (N. B. Shetty) Partner M No.016718

ke=les ue#ceerefveJeeme veerLe SC[ keb. meveoer uesKeekeej SHeDeejSve: 002460 Sme (ue#ceerefveJeeme Mecee&) Yeeieeroej Sce. veb.: 014244
For Laxminiwas Neeth & Co. Chartered Accountants FRN: 002460S (Laxminiwas Sharma) Partner M No.014244

mLeeve / Place: cegbyeF& / Mumbai efoveebke / Date: 15th May, 2012

194

Jeeef<e&ke efjhees& Annual Report

2011-12

31 ceee& 2012 kee mecesefkele legueve-he$e

Consolidated Balance Sheet as on 31st March 2012

195

Jeeef<e&ke efjhees& Annual Report

2011-12

31 ceee& 2012 kee mecesefkele legueve-he$e

Consolidated Balance Sheet as on 31st March 2012 (000 Devebefkele

SCHEDULE omitted)

Devegmeteer

As on As on 31st Mar, 2012 31st Mar, 2011 ` `

31 ceee& 2012 kees 31 ceee& 2011 kees

Hetbpeer Deewj oseleeSb

Hetbpeer Heejef#ele efveefOeeeb Deewj DeefOeMes<e ceeeveesefjer Fvjsm peceejeefMeeeb GOeej ueer ieF& jeefMeeeb Deve oseleeSb SJeb HeeJeOeeve pees[

CAPITAL & LIABILITIES

Capital Reserves & Surplus Minority Interest Deposits Borrowings Other Liabilities & Provisions TOTAL 1 2 2A 3 4 5 412,38,46 28103,91,87 91,18,16 392615,94,50 23598,05,84 12590,51,75 457412,00,58 392,80,73 21433,76,47 72,90,64 311603,24,89 22378,32,96 10332,70,88 366213,76,57

Deeefmleeeb
Yeejleere efj]peJe& yeQke kes Heeme vekeoer Deewj Mes<e jkece yeQkeesb kes Heeme Mes<e jkece leLee ceebie SJeb DeuHe metevee Hej Heefleose jeefMe efveJesMe $e+Ce SJeb Deefece Deeue Deeefmleeeb Deve Deeefmleeeb pees[ Deekeefmceke oseleeSb Jemet}er kes efueS efyeue cenlJehetCe& uesKee-veerefleeebb uesKeeW Hej efHHeefCeeeb

ASSETS
Cash and balances with Reserve Bank of India Balances with Banks and Money at Call and Short Notice Investments Loans & Advances Fixed Assets Other Assets TOTAL Contingent Liabilities Bills for Collection Significant Accounting Policies Notes on Accounts 18 19 12 6 7 8 9 10 11 22268,34,40 43542,00,27 86697,00,36 292077,13,69 2428,19,01 10399,32,85 457412,00,58 153154,98,92 22862,48,49 20394,41,61 31029,31,11 74154,41,87 232085,11,12 2383,19,95 6167,30,91 366213,76,57 127562,35,80 18986,68,46

THej oMee&eer ieeer Devegmetefeeeb legueve-He$e kee Ske DeefYevve Yeeie nQ.
eer Sce.[er.ceuee efveosMeke

The Schedules referred to above form an integral part of the Balance Sheet.
uesKee Hejer#eke mece leejerKe keer nceejer mebueive he=Leke efjhees& kes Devegmeej ke=les efKecepeer kegBJejpeer SC[ keb. ke=les yeeee SC[ keb. ke=les js SC[ js meveoer uesKeekeej meveoer uesKeekeej meveoer uesKeekeej SHeDeejSve : 301072 F& SHeDeejSve : 105146 [yuet SHeDeejSve : 000511 Sme (ieewlece Jeer Meen) Yeeieeroej Sce. veb.: 117348 ke=les Sme kes. efceeue SC[ keb. meveoer uesKeekeej SHeDeejSve : 001135 Sve (ke=Meve mJeHe) Yeeieeroej Sce. veb.: 010633 (efpeleW kegceej) Yeeieeroej Sce. veb.: 201825 ke=les SveyeerSme SC[ keb. meveoer uesKeekeej SHeDeejSve : 110100 [yuet (eoerHe pes Meser) Yeeieeroej Sce. veb.: 046940 (S. Sve. esVesceeoer) Yeeieeroej Sce. veb.: 031004 ke=les ue#ceerefveJeeme veerLe SC[ keb. meveoer uesKeekeej SHeDeejSve : 002460 Sme (oeeefveJeeme Mecee&) Yeeieeroej Sce. veb.: 014244

DeOe#e SJeb HeyebOe efveosMeke

eer Deej. kes. ye#eer

keee&keejer efveosMeke keee&keejer efveosMeke

eer Sve. Sme. eerveeLe eer Jeer.kes.iegHlee

ceneHeyebOeke (keeheexjs Keeles SJeb kejeOeeve SJeb cegefJeDe) eer yeer. FueWiees mene cene eyebOeke (keeheexjs Keeles SJeb kejeOeeve)

mLeeve : cegbyeF&, efoveebke : 04.05.2012

eer Deeueeske efveiece eer efJeefveue kegceej mekemesvee eer Depee ceeLegj eer mele osJe ef$ehee"er eer megjW Sme Yeb[ejer eer mego&Meve mesve eer Jeer. yeer. eJneCe [e@.(eerceleer) cemej&le Meeefno eer ceewefueve S. Jew<CeJe eer jepeerye Sme meent

196

Jeeef<e&ke efjhees& Annual Report

2011-12

31 ceee& 2012 kees meceehle Je<e& kee mecesefkele ueeYe Je neefve uesKee

Consolidated Profit & Loss Account for the year ended 31st March 2012 (000 Devebefkele
SCHEDULE omitted)

Devegmeteer

Year ended Year ended 31st Mar 2012 31st Mar 2011 ` ` I. Interest Earned Other Income TOTAL II. EXPENDITURE Interest Expended Operating Expenses Provisions and Contingencies TOTAL Consolidated Profit before Minority Interest and share of earning in Associates Share of earnings in Associates Consolidated Net Profit for the year before deducting Minority interest Less : Minority Interest Consolidated Profit for the year attributable to the group Deeies ueeF& ieF& ueeYe SJeb neefve Keeles ceW Balance in Profit and Loss A/c brought forward Mes<e jeefMe efJeefveeesie nsleg GheueyOe jeefMe Amount available for appropriation III. efJeefveeesie III. APPROPRIATIONS meebefJeefOeke eejef#ele efveefOe ceW DevlejCe Transfer to Statutory Reserve hetpeer eejef#ele efveefOeeeW ceW DevlejCe b Transfer to Capital Reserve Oeeje 36(1) (viii) kes lenle efJeMes<e Deejef#ele efveefOe ceW DeblejCe Transfer to Special Reserve u/s 36 (1) (viii) jepemJe SJeb Deve eejef#ele efveefOeeeW ceW DeblejCe Transfer to Revenue & Other Reserves emleeefJele ueeYeebMe (ueeYeebMe kej meefnle) Proposed Dividend (Including Dividend Tax) mecesefkele yesueWmeMeer ceW Deeies ues peeee Balance carried over to consolidated Balance Sheet ieee Mes<e efveJesMe efj]peJe& Keelee Investment Reserve Account pees[ TOTAL cenlJehetCe& uesKee-veerefleeebb Significant Accounting Policies uesKeeW Hej efHHeefCeeeb Notes on Accounts HeeleMesej Deee (yesemeke Je [eeuet[) f f s Earnings per Share (Basic & Diluted) (`.) (meebkesefleke cetue eefle Mesej `10) (Nominal value per share `10)

31 ceee& 2012 kees meceehle Je<e& kes efueS

31 ceee& 2011 kees meceehle Je<e& kes efueS

Deee Deefpe&le yeepe Deve Deee pees[ II. Jee yeepe Jee heefjeeueve Jee eeJeOeeve Deewj Deekeefmceke Jee pees[ ceeFveesefjer yeepe mes hetJe& mecesefkele ueeYe Deewj meneesieer FkeeFeeW ceW Deee kee DebMe meneesieer FkeeFeeW ceW Deee kee DebMe ceeFveesefjer yeepe keeves mes HetJe& Je<e& kes efueS mecesefkele Meg ueeYe IeeSb : ceeFveesefjer yeepe Je<e& kes efueS mecetn kee mecesefkele ueeYe

I. INCOME

13 14

30488,49,36 4100,41,66 34588,91,02 19724,34,35 5455,54,49 4192,73,51 29372,62,35 5216,28,67 53,12,40 5269,41,07 20,83,69 5248,57,38 138,66,20 5387,23,58 1272,75,29 47,72,04 537,15,33 2607,32,89 812,29,04 178,72,72 (68,73,73) 5387,23,58

22513,30,54 3287,10,02 25800,40,56 13349,59,66 4850,58,58 3181,02,18 21381,20,42 4419,20,14 34,71,81 4453,91,95 20,21,24 4433,70,71 82,20,34 4515,91,05 1072,74,87 209,956 3,403,987 2221,15,61 7,533,520 138,66,20 (31,40,26) 4515,91,05

15 16 19 (8)

17

18 19 19 (12)

134.01

121.64

The Schedules referred to above form an integral part of the Profit & Loss Account.
Chairman & Managing Director

THej oMee&F& ieF& Devetmetefeeeb ueeYe SJeb neefve uesKes kee ner Ske Yeeie nQ
DIRECTORS Shri Alok Nigam Shri Vinil Kumar Saxena Shri Ajay Mathur Shri Satya Dev Tripathi Shri Surendra S Bhandari Shri Sudarshan Sen Shri V B Chavan Dr (Smt) Masarrat Shahid Shri Maulin A Vaishnav Shri Rajib S Sahoo

Shri M. D. Mallya

Shri R. K. Bakshi
Executive Director Executive Director

Shri N. S. Srinath Shri V K Gupta Shri B Elango

General Manager Corp A/cs & Taxation and CFO Asst. General Manager Corporate A/cs & Taxation Place : Mumbai Date: 04.05.2012

For Khimji Kunverji & Co Chartered Accountants FRN: 105146W (Gautam V Shah) Partner M No. 117348 For S K Mittal & Co Chartered Accountants FRN: 001135N (Krishan Sarup) Partner M No. 010633

AUDITORS As per our separate report of even date attached

For Brahmayya & Co Chartered Accountants FRN: 000511S (Jitendra Kumar) Partner M No. 201825 For For N B S & Co Chartered Accountants FRN: 110100W (Pradeep J. Shetty) Partner M No. 046940

For Ray & Ray Chartered Accountants FRN: 301072E (A. N. Yennemadi) Partner M No. 031004 For Laxminiwas Neeth & Co Chartered Accountants FRN: 002460S (Dayaniwas Sharma) Partner M No. 014244

197

Jeeef<e&ke efjhees& Annual Report

2011-12

mecesefkele legueve-he$e keer Devegmetefeeeb

Schedules to Consolidated Balance Sheet (000 Devebefkele

As on 31st March 2012 ` ` omitted)

31 ceee&, 2012 kees

As on 31st March 2011 ` `

31 ceee&, 2011 kees

Devegmeteer - 1 Hetbpeer HeeefOeke=le Hetbpeer (eleske `10/- kes 300,00,00,000 FefkeJeer Mesej) (efheues Je<e& eleske `10/- kes 300,00,00,000/- Mesej) peejer keer ieeer leLee DeefYeoe Hetbpeer eleske `10/- kes 41,38,56,883 FefkeJeer Mesej (efheues Je<e& eleske `10 kes 39,42,79,579 FefkeJeer Mesej) ceebieer ieF& Hetbpeer eleske `10/- kes 41,11,23,383 (efHeues Je<e& 39,15,79,579) FefkeJeer Mesej) efpemeceW eleske `10/- kes 22,32,79,579 Mesej (efHeues Je<e& 22,32,79,579 Mesej) Meeefceue nQ, efpemekeer kegue jeefMe `223.28 kejes[ kesv mejkeej eje Oeeefjle nw. pees[W : peyle Mesej pees[W Devegmeteer - 2 Heeefj#ele efveefOeeeb Deewj DeefOeMes<e i meebefJeefOeke Heejef#ele efveefOeeeb DeejbefYeke Mes<e pees[W/(IeeSb) : ueeYe SJeb neefve Keeles mes Debleefjle pees[W/(IeeSb) : Je<e& kes oewjeve meceeeespeve ii ke) Hetbpeeriele Heejef#ele efveefOeeeb (Hegvecet&ueekeve efj]peJe& meefnle) DeejbefYeke Mes<e pees[W/(IeeSb) : ueeYe SJeb neefve Keeles mes Debleefjle pees[W/(IeeSb) : Je<e& kes oewjeve meceeeespeve Ke) meceskeve hej Hetbpeeriele Heejef#ele efveefOeeeb DeejbefYeke Mes<e pees[W : Je<e& kes oewjeve meceeeespeve
iii Mesej Heerefceece

SCHEDULE - 1 CAPITAL
AUTHORISED CAPITAL (300,00,00,000 Shares of `.10/each) (previous year 300,00,00,000 shares of `.10/- each) ISSUED & SUBSCRIBED CAPITAL (41,38,56,883 Equity Shares of `10/- each(Previous Year 39,42,79,579 Equity shares of `10each) CALLED UP CAPITAL 41,11,23,383 (previous year 39,15,79,579) Equity shares of `10/- each including 22,32,79,579 shares (previous year 22,32,79,579 shares) of `10/- each amounting to `223.28 crores held by Central Government Add: Forfeited Shares TOTAL SCHEDULE - 2 RESERVES & SURPLUS i Statutory Reserves Opening Balance Add: Transfer from P&L Accounts Add/(Less): Adjustments during the year ii a) Capital Reserves
(Including Revaluation reserve)

3000,00,00

3000,00,00

413,85,69

394,27,96

411,12,34 1,26,12 412,38,46

3915461 12612 392,80,73

4680,52,76 1272,75,29 86,269 5961,90,74

3609,50,54 1072,74,87 (1,72,65) 4680,52,76

Opening Balance Add/(Less): Transfer from P&L Accounts Add/(Less): Adjustments during the year b) Capital Reserve on Consolidation Opening Balance Add: Adjustments during the year iii Share Premium Opening Balance

2087,59,50 47,72,04 (141,15,75) 1994,15,79

2106,90,80 20,99,56 (40,30,86) 2087,59,50

55,21,69 12,69,15 4764,80,59 67,90,84

44,81,60 10,40,09 2331,08,56 55,21,69

DeejbefYeke Mes<e

198

Jeeef<e&ke efjhees& Annual Report

2011-12

(000 Devebefkele
As on 31st March 2012 ` ` Add/(Less): Adjustments pees[W/(IeeSb) : Je<e& kes oewjeve HeefjJeOe&ve during the year / meceeeespeve iv Revenue & Other Reserves iv jepemJe SJeb Deve Heejef#ele efveefOeeeb a. Special Reserves u/s 36 (1) ke. Oeeje 36 (1) (viii) kes lenle efJeMes<e (viii) eejef#ele efveefOeeeb Opening Balance eejbefYeke Mes<e 1625,11,20 6389,91,79

omitted)

31 ceee&, 2012 kees

As on 31st March 2011 ` ` 2433,72,03 4764,80,59

31 ceee&, 2011 kees

1030,39,87 537,15,33 1567,55,20 758,98,33 68,73,73

690,00,00 340,39,87 1030,39,87 12,17,84

pees[W/(IeeSb) : ueeYe SJeb neefve Keeles mes DeblejCe b. Translation Reserves Ke. heeblejCe eejef#ele efveefOeeeb c. Investment Reserve Account ie. efveJesMe efj]peJe& Keelee Opening Balance eejbefYeke Mes<e Transferred from Other Deve efj]peJe& mes Debleefjle

Add/(Less): Transfer from P&L Account

ueeYe SJeb neefve efJeefveeespeve Keeles ceW Debleefjle ie. jepemJe Heejef#ele efveefOeeeb eejbefYeke Mes<e efveJesMe efj]peJe& Keeles ceW Debleefjle pees[s : ueeYe Deewj neefve Keeles mes DeblejCe pees[W/(IeeSb): Je<e& kes oewjeve efkeS ieS meceeeespeve v ueeYe/neefve Keeles ceW Mes<e kegue Heejef#ele efveefOeeeb Deewj DeefOeMes<e (i mes v) Devegmeteer - 2 S- ceeFveesefjer yeepe
HeejbefYeke Mes<e pees[W / (IeeSb): Je<e& kes oewjeve efkeS ieS meceeeespeve kegue ceeFveesefjer yeepe Devegmeteer - 3 pecee jeefMeeeb ke. I ceebie pecee jeefMeeeb i) yewkeeW mes ii) DeveeW mes
II yeele yeQke pecee jeefMeeeb III ceereeoer pecee jeefMeeeb i) yeQkeeW mes ii) DeveeW mes pees[ (I, II SJeb III) Ke. I Yeejle ceW MeeKeeDeeW keer peceejeefMeeeb

Reserves Transferred to P&L Appropriation A/c Opening Balance

100,13,99 (68,73,73) 8595,64,29 2607,32,89 (18,20,72) 11184,76,46 178,72,72 28103,91,87 (31,40,26) 6501,35,62 (100,13,99) 2221,15,61 (26,72,95) 8595,64,29 138,66,20 21433,76,47 68,73,73

c. Revenue Reserves Transferred to Investment Reserve Account Add: Transfer from P&L Accounts Add/(Less): Adjustments during the year v Balance in Profit & Loss Account Total Reserves & Surplus (I to v) SCHEDULE - 2A- Minority Interest Opening Balance Add/(Less): Adjustments during the year Total Minorities Interest

72,90,64 18,27,52 91,18,16 91,18,16

59,42,00 13,48,64 72,90,64 72,90,64

SCHEDULE - 3 DEPOSITS
A. I Demand Deposits i) From Banks ii) From Others II Savings Bank Deposits III Term Deposits i) From Banks ii) From Others TOTAL (I,II and III) B. I Deposits of branches in India II Deposits of branches outside India TOTAL (I & II) 1052,06,30 28460,40,59 29512,46,89 76429,30,62 804,90,86 22892,11,07 23697,01,93 66096,09,52

53301,53,18 41191,23,59 233372,63,81 286674,16,99 180618,89,85 221810,13,44 392615,94,50 311603,24,89 283253,58,77 109362,35,73 311603,24,89 235899,75,53 75703,49,36 245951,14,55

II Yeejle mes yeenj MeeKeeDeeW keer

pecee jeefMeeeb

pees[ (I SJeb II)

199

Jeeef<e&ke efjhees& Annual Report

2011-12

(000 Devebefkele
As on 31st March 2012 ` `

omitted)

31 ceee&, 2012 kees

As on 31st March 2011 ` `

31 ceee&, 2011 kees

Devegmeteer - 4 GOeej jeefMeeeb I Yeejle ceW GOeej jeefMeeeb i) Yeejleere efjpeJe& yeQke ii) Deve yeQke iii) Deve mebmLeeve Deewj SpeWefmeeeb
iv) DeeF&heer[erDeeF&

SCHEDULE - 4 BORROWINGS I Borrowings in India

i) Reserve Bank of India ii) Other Banks iii) Other Institutions and Agencies iv) IPDI v) Hybrid Debt Capital Instruments issued as bonds vi) Subordinate debt II Borrowings outside India
(includes MTN Bonds of `1526.25 crs (previous year `1337.88 crs))

168,00,86 377,06,24 1911,70,00 5000,00,00 2490,00,00 9946,77,10

350,00,00 135,58,87 432,30,75 1911,70,00 5000,00,00 2490,00,00 10319,59,62

efueKelesb vi) ieewCe $e+Ce II Yeejle mes yeenj GOeej jeefMeeeb pees[ (I SJeb II) THej I SJeb II ceW Meeefceue peceeveleer GOeej jeefMeeeb Devegmeteer - 5

v) yeeb[esb kes He ceW peejer neF&eqye[ $e+Ce Hetbpeer

(FmeceW `1526.25 kejes[ (efheues Je<e& `1337.88 kejes[) kes SceerSve yeeC[ Meeefceue nQ )

13651,28,74 23598,05,84 523,16,34

12058,73,34 22378,32,96 71,56,24

TOTAL (I & II) Secured Borrowings included in I & II above

SCHEDULE - 5
OTHER LIABILITIES AND PROVISIONS I Bills Payable II Interest Accrued

Deve oseleeSb SJeb HeeJeOeeve

I ose efyeue II Gheefele yeepe III DeemLeefiele kej oselee

1390,73,66 2837,26,46 256,73,26 1402,80,16 6702,98,21 12590,51,75

1684,10,55 2144,85,88 102,19,24 921,76,92 5479,78,29 10332,70,88

III Deferred Tax Liabilities IV Contingent Provision against IV ceeveke DeeqeceeW kes Hess Deekeeqmceke eeJeOeeve Standard Advances V Others (including provisions) V Deve (eeJeOeeveeW meefnle) Total (I to V) pees[ (I SJeb V) SCHEDULE - 6 Devegmeteer - 6 BALANCES WITH vekeoer leLee Yeejleere efjpeJe& yeQke kes Heeme CASH ANDBANK OF INDIA RESERVE Mes<e I Cash in hand (including I neLe ceW vekeoer (efJeosMeer cege veeseW foreign currency notes) meefnle) II Balances with Reserve Bank II Yeejleere efjpeJe& yeQke kes Heeme Mes<e i) eeuet Keeles ceW ii) Deve KeeleeW ceW pees[ (I SJeb II) Devegmeteer - 7 yeQke kes heeme Mes<e Deewj ceebie SJeb DeuHe metevee Hej Heefleose jeefMe I Yeejle ceW i) yewkeeW kes Heeme Mes<e jkece of India : i) in Current Account ii) in Other Accounts Total (I & II) 20901,20,65

1267,80,21

1411,28,67

18870,42,81 112,70,13 18983,12,94 20394,41,61 22268,34,40

99,33,54 21000,54,19

SCHEDULE - 7 BALANCES WITH BANKS AND MONEY AT CALL AND SHORT NOTICE I In India
i) Balances with Banks a) in Current Accounts b) in Other Deposit Accounts 330,76,38 4105,69,13 4436,45,51 325,09,18 2178,74,98 2503,84,16

(ke) eeuet KeeleeW ceW (Ke) Deve pecee KeeleeW ceW

200

Jeeef<e&ke efjhees& Annual Report

2011-12

(000 Devebefkele
As on 31st March 2012 ` `

omitted)

31 ceee&, 2012 kees

As on 31st March 2011 ` `

31 ceee&, 2011 kees

ii) ceebie Hej SJeb DeuHe metevee Hej Heefleose

(ke) yewkeeW kes Heeme (Ke) Deve mebmLeeveeW kes Heeme pees[ (i SJeb ii) II Yeejle mes yeenj i) eeuet KeeleeW ceW ii) Deve pecee-jeefMe KeeleeW ceW iii) ceebie SJeb DeuHe metevee Hej Heefleose jeefMe pees[ (i,ii SJeb iii) kegue pees[ (I SJeb II) Devegmeteer - 8 efveJesMe I Yeejle ceW efvecve ceW efveJesMe i) mejkeejer HeefleYetefleeeb ii) Deve Devegceesefole HeefleYetefleeeb
iii) Mesej iv) ef[yeWej SJeb yeeb[ v) meneesieer FkeeFeeW ceW efveJesMe [FmeceW #es$eere ieeceerCe yeQkeeW keer Mesej

ii) Money at call and short notice a) with Banks 60,00,00 b) with Other Institutions 60,00,00 Total (i and ii) 4496,45,51 II Outside India i) in Current Accounts 7968,12,23 ii) in Other Deposit Accounts 15829,53,01 iii) Money at Call and Short Notice 15247,89,52 Total (i, ii and iii) 39045,54,76 Grand Total (I and II) 43542,00,27 SCHEDULE - 8 INVESTMENTS I Investments in India in i) Govt Securities ii) Other Approved Securities iii) Shares iv) Debentures and Bonds v) Investment in Associates [includes Banks share of contribution as advance of `112.82 crores (Previous Year `94.62 crores) towards Share Capital of RRBs pending allotment] vi) Others Total (i to vi) II Investments Outside India in i) Govt Securities (incl. Local authorities) ii) Investment in Associates iii) Others Total (i to iii) Grand Total (I & II) III Investments in India Gross value of Investments Less: Aggregate of Provisions for Depreciation Net Investments IV Investments outside India Gross value of Investments Less: Aggregate of Provisions for Depreciation Net Investments 70043,86,02 354,75,58 1868,03,03 3292,91,03

2503,84,16

4971,43,05 11309,85,74 12244,18,16 28525,46,95 31029,31,11

60092,29,43 629,66,51 1532,77,66 2576,93,08

Hetpeer kes He ceW yeQke kee Deefiece DebMeoeve b ` 112.82 kejes [ . (ef H eues Je<e& ` 94.62 kejes [ ) Meeef c eue nw pees Deeyebve nsleg ueefcyele nQ.]

vi) Deve pees[ (i mes vi) II Yeejle mes yeenj efveJesMe i) mejkeejer He e f l eYet e f l eeeb (mLeeveer e

324,61,23 5084,31,81 80968,48,70

279,65,93 3667,93,24 68779,25,85

HeeefOekejCeeW meefnle)

ii) meneesieer FkeeFeeW ceW efveJesMe iii) Deve pees[ (i mes iii) kegue pees[ (I SJeb II) III Yeejle ceW efveJesMe

3313,60,80 45,71,39 2369,19,47 5728,51,66 86697,00,36 81529,17,41 560,68,71 80968,48,70 5878,59,69 150,08,03 5728,51,66 86697,00,36

3039,45,12 37,61,68 2298,09,22 5375,16,02 74154,41,87 69120,68,65 341,42,80 687792585 5518,37,19 143,21,17 5375,16,02 74154,41,87

efveJesMeeW kee mekeue cetue IeeSb: cetueeme nsleg HeeJeOeeveeW kee pees[ Meg efveJesMe IV Yeejle mes yeenj efveJesMe efveJesMeeW kee mekeue cetue IeeSb: cetueeme nsleg HeeJeOeeveeW kee pees[ Meg efveJesMe

201

Jeeef<e&ke efjhees& Annual Report

2011-12

(000 Devebefkele
As on 31st March 2012 ` `

omitted)

31 ceee&, 2012 kees

As on 31st March 2011 ` `

31 ceee&, 2011 kees

Devegmeteer - 9 Deefiece ke. i) Kejeros Deewj YegveeS ieS efyeue

ii) vekeoer $e+Ce, DeesJej [^eHe Deewj ceebie

SCHEDULE - 9 ADVANCES
A. i) Bills Purchased and Discounted ii) Cash Credits, Overdrafts and Loans Repayable on Demand iii) Term Loans 39163,13,03 123765,58,53 129148,42,13 292077,13,69 29699,84,56 99592,12,58 102793,13,98 232085,11,12

Hej egkeewleer eesie $e+Ce

iii) ceereeoer $e+Ce

Total (i to iii) pees[ (i mes iii) Ke. i) cetle& DeeefmleeeW eje mebjef#ele (yener B. i) Secured by Tangible Assets(Includes advances $e+Ce keer SJepe ceW DeefieceeW meefnle) against book debts) ii) yewkeeW/mejkeejer ieejbefeeW eje jef#ele iii) iewj-peceeveleer ii) Covered by Bank/ Government Guarantees iii) Unsecured Total (i to iii) C. I Advances in India i Priority Sector

194479,76,82 50443,30,96 47154,05,91 292077,13,69 65858,35,26 23704,68,11 2112,62,71

148950,49,26 33917,86,55 49216,75,31 232085,11,12 55715,64,27 22996,88,61 561,97,67

pees[ (i mes iii) ie. I Yeejle ceW Deefiece i HeeLeefcekelee HeeHle #es$e ii meeJe&peefveke #es$e iii yeQke iv Deve II Yeejle mes yeenj Deefiece i yeQkeeW mes HeeHe ii DeveeW mes HeeHe ke. Kejeros ieS Deewj YegveeS ieS efyeue Ke. mecetn $e+Ce ie. Deve pees[ (ie I + ie II)

ii Public Sector iii Banks iv Others II Advances Outside India i Due from Banks a) Bills purchased & Discounted b) Syndicated Loans c) Others Total (C.I +C.II)

112365,62,87 204041,28,95 91754,54,20 171029,04,75 52,85,86

ii Due from Others 33344,02,10 12087,44,47 42604,38,17 88035,84,74 292077,13,69 25859,61,44 9532,22,74 25611,36,33 61056,06,37 232085,11,12

SCHEDULE - 10 Devegmeteer-10 FIXED ASSETS Deeue Deeefmleeeb I Premises I Heefjmej At cost as on 31st March of efJeiele Je<e& kes 31 ceee& keer ueeiele Hej the preceding year (includes (Hegvece&tequele jeefMe meefnle)

Je<e& kes oewjeve HeefjJeOe&ve / meceeeespeve IeeSb : Je<e& kes oewjeve keewefleeeb Deeleve leejerKe kees cetueeme II Deve Deeue Deeefmleeeb (Heveeaej SJeb efHekemeej meefnle) efJeiele Je<e& kes 31 ceee& keer ueeiele hej

revalued amount) Additions/Adjustments during the year

2530,11,73 99,94,90 2630,06,63 1,26,78 2628,79,85 825,27,92 1803,51,93

2486,69,96 45,56,20 2532,26,16 2,14,43 2530,11,73 722,78,38 1807,33,35

Less : Deductions during the year Depreciation to date II Other Fixed Assets
(including Furniture & Fixtures) :

At cost as on 31st March of the preceding year

2167,11,20

1907,87,23

202

Jeeef<e&ke efjhees& Annual Report

2011-12

(000 Devebefkele
As on 31st March 2012 ` `

omitted)

31 ceee&, 2012 kees

As on 31st March 2011 ` ` 327,62,69 2235,49,92 68,38,72 2167,11,20

31 ceee&, 2011 kees

Je<e& kes oewjeve HeefjJeOe&ve / meceeeespeve Je<e& kes oewjeve keewefleeeb Deeleve leejerKe leke cetueeme II ke. hes Hej oer ieF& Deeefmleeeb ueeiele Hej Je<e& kes oewjeve heefjJeOe&ve / meceeeespeve Je<e& kes oewjeve keewefleeeb eeJeOeeveeW meefnle. legueve-he$e keer leejerKe leke cetueeme pees[ (I, II SJeb II ke) Devegmeteer - 11 Deve Deeefmleeeb I Deblej keeee&uee meceeeespeve (Meg)
I GHeefele yeepe

Additions/Adjustments during the year Deductions during the year Depreciation to date II A Leased Assets At cost Additions/Adjustments during the year Deductions during the year incl. Provisions Depreciation to date Total (I, II and IIA)

352,91,50 2520,02,70 60,69,97 2459,32,73 1841,74,57 19,34,17 3,27,77 22,61,94 13,95,89 8,66,05 1,57,13 7,08,92 2428,19,01 617,58,16

1596,03,73 17,73,91 2,87,72 20,61,63 1,27,46 19,34,17 14,55,04

571,07,47

4,79,13 2383,19,95

SCHEDULE - 11 OTHER ASSETS I Inter-Office Adjustments (Net) I Interest Accrued

392,47,97 3530,54,00

233,13,53 2471,06,84

II Deefiece kej Yegieleeve/eesle Hej kej keewleer II Tax paid in advance/tax deducted at source (net of (eeJeOeeveeW kee efveJeue) Provisions) III Stationery and Stamps III msMevejer SJeb mwche

2017,81,20 7,18,28 11,90,31 4439,41,09 10399,32,85

1330,79,71 7,45,91 6,24,49 2118,60,43 6167,30,91

IV DeemLeefiele kej Deeefmleeeb

V Deve

IV Deferred Tax assets V Others Total (I to V)

CONTINGENT LIABILITIES I Claims not acknowledged as debts II DeebefMeke egkelee efveJesMeeW kes efueS oselee II Liability for partly paid Investments III yekeeee Jeeeoe efJeefvecee mebefJeoeDeeW kes III Liability on account of outstanding forward keejCe oselee exchange contracts IV Guarantees given on behalf IV mebIekeeW keer Deesj mes oer ieF& ieejbefeeb of constituents : a) In India ke) Yeejle ceW
b) Outside India Ke) Yeejle mes yeenj V Acceptances, Endorsements V mJeerke=efleeeb, Hejebkeve Deewj Deve oeefelJe VI Deekeefmceke oselee keer Deve ceoW and Other Obligations VI Other items of contingent liability Total ( I to VI)

pees[ (I mes V) Devegmeteer - 12 Deekeefmceke oseleeSb I oeJes efpevnW $e+Ce veneR ceevee ieee

SCHEDULE - 12

78,60,61 28,00

238,22,64 28,00

93060,59,01

78454,09,29

13791,49,63 10331,24,44 24122,74,07 18165,81,55 17726,95,68 153154,98,92

11798,07,99 7904,98,74 19703,06,73 15017,44,01 14149,25,13 127562,35,80

pees[ (I mes VI)

203

Jeeef<e&ke efjhees& Annual Report

2011-12

mecesefkele ueeYe Je neefve uesKes keer Devegmetefeeeb

Schedules to Consolidated Profit & Loss Account (000 Devebefkele

As on 31st March 2012 ` ` omitted)

31 ceee&, 2012 kees

As on 31st March 2011 ` `

31 ceee&, 2011 kees

Devegmeteer - 13 Deefpe&le yeepe SJeb ueeYeebMe

I DeefieceeW/efyeueeW Hej yeepe/

SCHEDULE - 13 INTEREST AND DIVIDENDS EARNED

I Interest/Discount on Advances/Bills II Income on Investments III Interest on Balances with Reserve Bank of India and other Inter-Bank Funds IV Others TOTAL Total ( I to IV) 22866,00,82 6435,99,52 16550,75,75 5006,87,91

yee

II efveJesMe Hej Deee III Yeejleere efjpeJe& yeQke Mes<e Deewj Deve

Devlej yeQke efveefOeeeW kes Mes<e hej yeepe

901,69,34 284,79,68 30488,49,36

519,54,44 436,12,44 22513,30,54

IV Deve

pees[ (I mes IV)

Devegmeteer - 14 Deve Deee

I keceerMeve, efJeefvecee SJeb oueeueer II Yetefce, YeJeve Deewj Deve DeeefmleeeW keer

SCHEDULE - 14 OTHER INCOME

I Commission, Exchange and Brokerage II Profit / (Loss) on sale of Land, Buildings and Other Assets (Net) III Profit on Exchange Transactions (Net) IV Profit on sale of Investments (Net) 1274,15,11 1063,56,69

efyeeer Hej ueeYe/(neefve) (Meg)

79,87 702,63,74 609,46,61 52,17 569,52,83 943,31,33 4100,41,66

(12,67) 530,23,17 475,16,82 2,43,55 351,03,78 864,78,68 3287,10,02

III efJeefvecee uesve-osve Hej ueeYe (Meg) IV efveJesMe keer efyeeer Hej ueeYe (Meg)

V efveJesMeeW kes Hegvecet&uebekeve Hej ueeYe/(neefve) V Profit / (Loss) on revaluation of Investments (Net) (Meg)

VI Deefpe&le eerefceece VII efJeefJeOe Deee

VI Premium earned VII Miscellaneous Income TOTAL Total ( I to VII)

pees[ (I mes V)

Devegmeteer - 15 yeepe Jee

I pecee jeefMeeeW Hej yeepe

SCHEDULE - 15 INTEREST EXPENDED

I Interest on Deposits 18146,99,74 641,92,27 935,42,34 19724,34,35 12161,40,49 348,15,21 840,03,96 13349,59,66

II Yeejleere efj]peJe& yeQke/ Devlej yeQke GOeej II Interest on Reserve Bank of India/Inter-Bank Borrowings jeefMeeeW Hej yeepe III Deve III Others TOTAL Total ( I to III)

pees[ (I mes III)

204

Jeeef<e&ke efjhees& Annual Report

2011-12

(000 Devebefkele
As on 31st March 2012 ` `

omitted)

31 ceee&, 2012 kees

As on 31st March 2011 ` `

31 ceee&, 2011 kees

Devegmeteer - 16 Heefjeeueve Jee

I kece&eeefjeeW kees Yegieleeve SJeb Gvekes efueS

SCHEDULE - 16 OPERATING EXPENSES

I II Payments to and Provisions for Employees Rent, Taxes and Lighting 3117,26,75 439,41,97 42,01,31 75,21,34 3018,45,77 379,52,50 36,12,76 71,22,40

HeeJeOeeve

II efkejeee, kej SJeb efJeegle III cegCe SJeb msMevejer IV efJe%eeHeve SJeb Heeej V ke) Heeke=le DeeefmleeeW kes DeueeJee yeQke

III Printing and Stationery IV Advertisement and Publicity V a) Depreciation on Banks Property other than Leased Assets b) Depreciation on Leased Assets VI Directors Fees, Allowances and Expenses VII Auditors Fees and Expenses (including Branch Auditors Fees and Expenses) VIII Law Charges IX Postages, Telegrams, Telephones etc. X Repairs and Maintenance XI Insurance XII Other Expenditure TOTAL (I to XII)

keer mebHeefeeeW Hej cetueeme

294,47,07 1,01,09 295,48,16 2,49,19

259,16,14 54,24 259,70,38 1,62,57

Ke) Heeke=le DeeefmleeeW Hej cetueeme

VI efveosMekeeW keer Heerme, Yees SJeb Jee VII uesKee Hejer#ekeeW keer Heerme SJeb Jee

(MeeKee uesKee-Hejer#ekeeW keer Heerme SJeb Jee meefnle)

41,11,14 24,03,73 103,65,53 174,32,70 284,13,69 856,38,98 5455,54,49

40,31,62 21,05,36 93,00,71 116,26,99 235,88,94 577,38,58 4850,58,58

VIII efJeefOe HeYeej IX [eke Jee, leej SJeb otjYee<e Deeefo X cejccele SJeb jKe jKeeJe XI yeercee XII Deve Jee

pees[ (I mes XII)

Devegmeteer - 17 meneesieer FkeeFeeW ceW Deee kee DebMe

I DeejDeejyeer II Deve

SCHEDULE - 17 SHARE OF EARNINGS IN ASSOCIATES

I RRBs II Others Total (I & II) 51,38,36 1,74,04 53,12,40 39,28,41 (4,56,60) 34,71,81

pees[ (I Deewj II)

205

Jeeef<e&ke efjhees& Annual Report

2011-12

Devegmeteer 18: 31 ceee& 2012 kees meceehle Je<e& kes efueS mecesekele efJeeere efJeJejefCeeeW keer cenlJehetCe& uesKeebkeve veereleeeb f f
Schedule 18 : Significant Accounting Policies on the Consolidated Financial Statements for the year ended 31st March 2012
1. mecesefkele efJeeere efJeJejefCeeeb leweej kejves kee DeeOeej
yeQke (cetue), Fmekeer Deveg<ebefieeeW mebege GeceeW Deewj meneesieer FkeeFeeW keer mecesefkele efJeeere efJeJejefCeeeb (meerSHeSme) HejcHejeiele ueeiele kes DeeOeej Hej yeveeF& ieF& nQ Deewj meYeer JeemleefJeke HenuegDeeW kes meboYe& ceW, Yeejle keer MeeKeeDeeW/ keeee&ueeeW kes efJe<ee ceW Yeejle ceW Deewj efJeosMeer MeeKeeDeeW/keeee&ueeeW kes efJe<ee ceW mebye osMe ceW Heeeefuele meebefJeefOeke HeeJeOeeveeW SJeb efJeOeeDeeW kes DevegHe, peye leke efke keesF& DeveLee GuuesKe ve efkeee ieee nes, yeveeF& ieF& nQ. 1.2 Devegceeveesb kee Gheeesie efJeeere efJeJejCeeW kees leweej kejves ceW efJeeere efJeJejCe keer leejerKe kees efjHees& keer ieF& Deeefmle SJeb oseleeDeeW (Deekeefmceke oseleeDeeW meefnle) leLee efjHees& keer ieF& DeJeefOe nsleg Deee SJeb Jee mebyebOeer jeefMe kees efjHees& kejves nsleg HeyebOeve kees keg DevegceeveeW Deewj DeekeueveeW kees DeeOeej yeveevee He[lee nw. HeyebOeve kee efJeMJeeme nw efke efJeeere efJeJejCe kees leweej kejves kes efueS Heegkele Deekeueve efJeJeskeHetCe& Deewj Gefele nw.
1.2 1. 1.1 BASiS OF PREPARAtiOn OF COnSOLiDAtED FinAnCiAL StAtEMEntS BASIS OF PREPARATION: Consolidated Financial Statements (CFS) of the Bank (Parent), its subsidiaries, joint ventures and associates are drawn up on historical cost basis and conform in all material aspects to statutory provisions and practices prevailing in India in respect of Indian offices / branches and respective foreign countries in respect of foreign offices / branches, unless otherwise stated. USE OF ESTIMATES: The preparation of financial statements requires the management to make estimates and assumptions considered in the reported amount of assets and liabilities (including contingent liabilities) as of date of the financial statements and the reported income and expenses for the reporting period. Management believes that the estimates used in the preparation of the financial statements are prudent and reasonable. 2. 2.1 COnSOLiDAtiOn PROCEDURE: CFS of the group (comprising of -12- Subsidiaries, -7Associates and -2- Joint Ventures) have been prepared on the basis of : a. b. Audited accounts of Bank of Baroda (Parent). Line by line aggregation of each item of asset/ liability/income/expense of the subsidiaries with the respective item of the Parent, and after eliminating all material intra-group balances / transactions, unrealised profit/loss as per AS 21 (Consolidated Financial Statements) issued by the Institute of Chartered Accountants of India (ICAI). Investments in Associates are accounted for under the Equity Method as per AS 23 (Accounting for Investments in Associates in Consolidated Financial Statements) issued by ICAI based on the audited Financial Statements of the associates. Interests in Joint Ventures are consolidated on Proportionate consolidation method as prescribed in AS 27 (Financial Reporting of Interests in Joint Ventures) issued by ICAI.

1.1 leweejer kejves kee DeeOeej

2.

meceskeve Heefeee

2.1 mecetn (12 Deveg<ebefieeeb, 7 meneesieer FkeeFeeW leLee 2 mebegkele Gece) keer mecesefkele efJeeere efJeJejefCeeeb efvecveefueefKele kes DeeOeej hej leweej keer ieF& nQ : ke) yeQke Dee@]He ye[ewoe (cetue) kes uesKee-hejeref#ele Keeles Ke) Deveg<ebefieeeW keer Deeefmle/oselee/Deee/Jee keer eleske ceo kee cetue mebmLee keer mebyebefOele ceo kes meeLe ueeFve-t-ueeFve Ske$eerkejCe leLee Yeejleere meveoer uesKeekeej mebmLeeve (DeeF&meerSDeeF&) eje peejer uesKeekebve ceeveke (SSme-21) kes Devegmeej meYeer Fv^e eghe Mes<eeW/mebJeJenejeW Deewj Jemetue ve efkeS ieS ueeYe/neefve kees kece kejles ngS. ie) meneesieer mebmLeeDeeW ceW efveJesMe kee uesKeebkeve uesKee Hejeref#ele efJeeere efJeJejefCeeeW kes DeeOeej Hej DeeF&meerSDeeF& eje peejer DekeeGbefbie Hee@j FveJesmceW Fve SmeesefmeSdme Fve kevemeeefue[ss[ HeeFveWefMeeue msceWdme S Sme 23 FefkeJeer HeCeeueer kes DevegHe efkeee ieee nw. mebege GeceeW ceW efveJesMe, DeeF&meerSDeeF& eje peejer SSme-27 (HeeeveWefMeeue efjheese\ie Dee@He Fvsjm Fve pJeeFb JeWej) ceW efveOee&efjle meceevegheeefleke DeeOeej hej mecesefkele efkeee ieee nw.
2.2

c.

Ie)

d.

2.2 uesKeebkeve veerefleeeW ceW Devlej nesves keer efmLeefle ceW Deveg<ebefieeeW, mebegkele Gece SJeb meneesieer FkeeFeeW keer efJeeere efJeJejefCeeeW kees, peneb keneR DeeJeMeke leLee JeJeneefjke nes, cetue keer uesKee-veerefleeeW kes DevegHe meceeeesefpele efkeee ieee nw. 2.3 mecesefkele efJeeere efJeJejefCeeeW kes ceeFveesefjer Fvjsm ceW Deveg<ebefieeeW keer Meg FefkeJeer/ueeYe ceW ceeFveesefjer MesejOeejkeeW kes DebMe meceeefnle nw.

In case of difference in Accounting Policies, the Financial Statements of Subsidiaries, Joint ventures and Associates are adjusted, wherever necessary and practicable, to conform to the Accounting Policies of the Parent. Minority interest in the CFS consists of the share of the minority shareholders in the net equity / profit of the subsidiaries.

2.3

206

Jeeef<e&ke efjhees& Annual Report

2.4 cetue mebmLee eje Fmekeer Deveg<ebefieeeW ceW efkeS ieS efveJesMe keer ueeiele Deewj Deveg<ebefieeeW ceW FefkeJeer ceW cetue mebmLee kes efnmmes keer ueeiele Deblej kees ieg[efJeue/ Heejef#ele Hetbpeer, pewmee Yeer ceeceuee nes, kes He ceW ceevee ieee nw.
2.4

2011-12

The difference between cost to the Parent of its initial investment in the subsidiaries and the Parents portion of the equity of the subsidiaries is recognized as goodwill/ capital reserve as the case may be. inVEStMEntS: Classification The Investment portfolio of the Parent and its domestic subsidiaries is classified in accordance with Reserve Bank of India guidelines into: (a) (b) (c) Held to Maturity (HTM) comprising investments acquired with the intention to hold them till maturity. Held for Trading (HFT) comprising investments acquired with the intention to trade. Available for Sale (AFS) comprising investments not covered by (a) and (b) above i.e. those which are acquired neither for trading purposes nor for being held till maturity.

3.

efveJesMe

3. 3.1

3.1 JeieeakejCe cetue mebmLee leLee Fmekeer Iejsuet Deveg<ebefieeeW kes efveJesMe Hees&Heesefueees kees Yeejleere efjpeJe& yeQke kes efoMee efveoxMeevegmeej efvecveevegmeej Jeieeake=le efkeee ieee nw : ] (ke) HeefjHekeJelee leke Oeeefjle efveJesMe jeefMeeeW ceW HeefjHekeJelee leke jKeves kes GsMe mes HeeHle efveJesMe Meeefceue nQ. (Ke) JeeHeej nsleg Oeeefjle ceW Jes efveJesMe Meeefceue nQ efpevnW JeeHeej kes GsMe mes HeeHle efkeee ieee nw. (ie) efyeeer nsleg GHeueyOe ceW Jes efveJesMe Meeefceue nQ pees GHejeskele ke leLee Ke ceW Meeefceue veneR nQ DeLee&led pees ve lees JeeHeej kes GsMe mes HeeHle efkeS ieS nQ Deewj ve ner HeefjHekeJelee leke jKeves kes GsMe mes HeeHle efkeS ieS nQ. 3.2 DeefOeenCe ueeiele efveJesMeeW kes DeefOeenCe keer ueeiele-eeslmeenveeW, eb SC[ heerme SJeb keceerMeve kee kegue eesie nw. 3.3 cetueebkeve kee DeeOeej HeefjHekeJelee leke Oeeefjle kes He ceW Jeieeake=le efveJesMeeW kees Yeeefjle Deewmele Deefpe&le ueeiele Hej efueee ieee nw, eefo Jen Debefkele cetue mes DeefOeke vener nQ. efJehejerle efmLeefle ceW Heerefceece kees HeefjHekeJelee keer Mes<e DeJeefOe leke HeefjMeesefOele efkeee ieee nw. HeefjHekeJelee leke Oeeefjle kes He ceW Jeieeake=le efveJesMeeW ceW Ssmes ef[yeWej/yeeb[dme Meeefceue nQ efpevnW mJeHe/Heke=efle keer ef< mes Deefiece ceevee peelee nw (efpevekes efueS DeefieceeW hej ueeiet Deeefmle JeieeakejCe Deewj HeeJeOeeveerkejCe mebyebOeer Yeejleere efj]peJe& yeQke kes efJeJeskeHetCe& ceeveob[ ueeiet kejles ngS HeeJeOeeve efkeee ieee nw.) #es$eere ieeceerCe yeQkeeW ceW, ^s]pejer efyeueeW, keceefMe&eue HesHeme&, Fbefoje efJekeeme-He$e, efkemeeve efJekeeme He$e Deewj pecee HeceeCe He$e ceW efkeS ieS efveJesMeeW kees jKeeJe ueeiele DeeOeej hej cetueebkeve efkeee ieee nw. 23.08.2006 kes heeeled cetue eje JeermeerShe keer F&keeFeeW ceW efkeS ieS efveJesMe kees DeejefcYeke leerve Je<eeX kes efueS heefjhekeJelee leke Oeeefjle esCeer ceW Jeieeake=le efkeee ieee nw leLee keercele kes DeeOeej hej cetueebkeve efkeee ieee nw. mebefJelejCe kes leerve Je<eeX kes heeeled FvnW SSheSme ceW Debleefjce kee efoee peeSiee leLee Yeejleere efj]peJe& yeQke kes efoMeeefveoxMeeW kes Devegmeej yeepeej efeefvnle jKee peeSiee. JeeHeej kes efueS Oeeefjle SJeb efyeeer kes efueS GHeueyOe kes He ceW Jeieeake=le efveJesMe yeepeej efmeHeJeej efeefle efkeee ieee nQ leLee legueve He$e ceW Heleske esCeer ceW oMee&S ieS HeefjCeeceer Meg cetueeme eefo keesF& nw, kees ueeYe neefve Keeles ceW mLeeve efoee ieee nw. peye efke Meg cetueJe=ef eefo keesF& nes, kees es[ efoee ieee nw. JeeHeej kes efueS Oeeefjle esCeer kes lenle ^spejer efyeueeW ceW eeLeefceke [eruej kes He ceW cetue yeQke eje efkees iees efveJesMe kee jKe-jKeeJe ueeiele Hej cegueebkeve efkeee ieee nw. JeeHeej kes efueS Oeeefjle leLee efyeeer kes efueS GHeueyOe esCeer kes efveJesMeeW kes cetueebkeve kes efueS yee]peej me@ke SkemeeWpe ceW GodOe=le ojW HeeFcejer [erueme& SmeesefmeSMeve Dee@He FefC[ee (Heer[erSDeeF&) efHekem[ Fvkece ceveer ceekex SC[ [sefjJesefJme SmeesefmeSMeve (SHeDeeF&SceSce[erS) eje Ieesef<ele ojeW kee GHeeesie efkeee ieee nw. efpeve efveJesMeeW kes efueS Ssmeer ojW / GodOe=le ojbs GHeueyOe veneR nQ, Gvekee cetueebkeve

3.2

Acquisition Cost Cost of Acquisition of Investments is net of incentives, front-end fees and commission.

3.3

Basis of Valuation Investments classified as HTM are carried at weighted average acquisition cost unless it is more than the face value, in which case the premium is amortized over the period remaining to maturity. Investments classified as HTM includes debentures / bonds which are deemed to be in the nature of / treated as advances (for which provision is made by applying the RBI prudential norms of assets classification and provisioning applicable to advances). Investments in Regional Rural Banks, Treasury Bills, Commercial Papers and Certificates of Deposit which have been valued at carrying cost. Parents investment in units of VCFs made after 23.08.2006 are classified under HTM category for initial period of three years and are valued at cost. After period of three years from date of disbursement, it will be shifted to AFS and marked-to-market as per RBI guidelines. Investments classified as HFT and AFS are marked to market, scrip-wise and the resultant net depreciation if any in each category disclosed in the Balance Sheet is recognized in the Profit and Loss Account, while the net appreciation, if any, is ignored. Investments made by the Parent as Primary Dealer in Treasury Bills under HFT category have been valued at carrying cost. For the purpose of valuation of quoted investments in HFT and AFS categories, the market rates/quotes on the Stock exchanges, the rates declared by Primary Dealers Association of India (PDAI)/ Fixed Income Money Market and Derivatives Association (FIMMDA)/ Foreign Exchange Dealers Association of India (FEDAI) are used. Investments for which such rates / quotes are not

207

Jeeef<e&ke efjhees& Annual Report

2011-12

Yeejleere efj]peJe& yeQke (DeejyeerDeeF&) eje efveOee&efjle ceeveoC[eW kes Devegmeej efkeee ieee nw pees efvecveevegmeej nQ :-

available are valued as per norms laid down by Reserve Bank of India, which are as under: a Government / Approved securities Equity Shares, PSU and Trustee shares Preference Shares On Yield to Maturity basis.

ke. mejkeejer/Devegceesefole - HeefjHekeJelee HeeleHeue kes DeeOeej Hej f HeeleYeteleeeb f f Ke. FefkeJeer Mesej, HeerSmeet SJeb ^mer Mesej ie. DeefOeceeveer Mesej Ie. HeerSmeet yee@v[
- Deeleve legueveHe$e (12 ceen mes DeefOeke

Hegjevee veneR) kes Devegmeej yener cetue Hej DeveLee `1 Heefle kebHeveer
- HeefjHekeJelee HeefleHeue kes DeeOeej Hej,

mecegefele esef[ mes[ ceeke&DeHe meefnle

- mecegefele esef[ mHes[ ceeke&-DeHe kes meeLe

HeefjHekeJelee HeefleHeue kes DeeOeej Hej * ceg eg D eue He b [ keer - Heb[ eje Heleske mkeerce kes mebyebOe ceW Ieesef<ele Deeleve HegveKe&jero cetue/Meg etefveW Deeefmle cetue SveSJeer Hej e. Gece Hetbpeer
- uesKee Hejeref#ele legueve He$e kes Devegmeej

Ieesef<ele SveSJeer peesefke 18 ceen mes peeoe Hegjeveer ve nes, eefo ueieeleej 18 ceen mes DeefOeke kes SveSJeer ee uesKee Hejeref#ele efJeeere Deebke[s GHeueyOe ve neW lees Heefle Gece Hetbpeer efveefOe (JeerSmeSHe) `1/3.4 efveJesMeeW kee efvemleejCe HeefjHekeJelee leke Oeeefjle kes He ceW Jeieeake=le efveJesMeeW keer efyeeer Hej ueeYe/ neefve kees mebyebefOele efveJesMeeW keer Yeeefjle Deewmele ueeiele/yener cetue kes DeeOeej Hej ueeYe SJeb neefve Keeles ceW Debefkele efkeee peelee nw SJeb HeefjHekeJelee leke Oeeefjle JeieeakejCe ceW mebyebefOele efveJesMeeW kes yener cetue kes mecelegue ueeYe kees Heejef#ele Hetbpeer Keeles ceW efJeefveeesefpele efkeee peelee nw. SSheSme/SeSheer esCeer kes efveJesMeeW keer efyeeer hej ngF& ueeYe/neefve kees ueeYe SJeb neefve Keeles ceW efueee ieee nw. 3.5 yeQke kes eje efveJesMeeW kes efueS, efveheeve leejerKe DeeOeej hej mecehe uesKee eCeeueer kee DevegmejCe efkeee pee jne nw. 3.6 efJeosMeer MeeKeeDeeW ceW efveJesMe kes mecyebOe ceW Yeejleere efj]peJe& yeQke DeLeJee cespeyeeve osMeeW kes efoMee-efveoxMeeW kee, oesveeW ceW mes pees DeefOeke ke"esj neW, kee DevegHeeueve efkeee peelee nw. Ssmeer MeeKeeDeeW kes ceeceues ceW pees Ssmes osMeeW ceW efmLele nw peneb keesF& efJeefMe< efoMeeefveoxMe veneR nw, Yeejleere efj]peJe& yeQke kes efoMeeefveoxMeeW kee Heeueve efkeee peelee nw. 3.7 Fve esefCeeeW kes yeere HeefleYetefleeeW kes DeblejCe keer ieCevee, DeblejCe keer leejerKe kees Gmekeer DeefOeienCe ueeiele/yener cetue/ yeepeej cetue ceW mes pees Yeer kece nes, Hej keer ieF& nw Deewj Ssmes DeblejCe kes HeuemJeHe DeeS cetueeme, eefo keesF& nw, kes efueS HeeJeOeeve efkeee ieee nw. 3.8 Iejsuet iewjefve<heeoke eefleYetefleeeW mes mebyebefOele Deee kees veneR efueee ieee nw. Deewj Fve eefleYetefleeeW kes cetue ceW cetueeme kes efueS Yeejleere efj]peye& yeQke kes efveoxMeevegmeej eeJeOeeve efkeee ieee nw. 3.9 jshees / efjJeme& jshees yeQke ves Hegve: Kejero leLee HeleeJeefle&le Hegve: Kejero uesveosveeW kees uesKeebefkele

3.4

At book value as per the latest Balance Sheet (not more than 12 months old), otherwise Re.1 per company. c On Yield to Maturity basis with appropriate credit spread markup. d PSU Bonds - On Yield to Maturity basis with appropriate credit spread markup. e Units of - At the latest repurchase price Mutual / NAV declared by the Fund in Funds respect of each scheme. f Venture - Declared NAV or break up Capital NAV as per audited balance sheet which is not more than 18 months old. If NAV/ audited financials are not available for more than 18 months continuously then at Re. 1/- per VCF. Disposal of Investment Profit / loss on sale of investments classified as HTM is recognized in the Profit and Loss account based on the weighted average cost / book value of the related investments and an amount equivalent of profit on sale of investments in HTM classification is appropriated to Capital Reserve Account. Profit /loss on sale of Investment in AFS/HFT category is recognized in Profit and Loss account.

3.5 3.6

The Parent is following uniform methodology of accounting for investments on settlement date basis. In respect of Investments at Overseas Branches, Reserve Bank of India guidelines or those of the host countries, whichever are more stringent are followed. In case of those branches situated in countries where no guidelines are specified, the guidelines of the Reserve Bank of India are followed. The transfer of a security between these categories is accounted for at the acquisition cost / book value / market value on the date of transfer, whichever is the least, and the depreciation, if any, on such transfer is fully provided for. In respect of domestic non-performing securities, income is not recognised, and provision is made for depreciation in the value of such securities as per RBI guidelines. REPO / REVERSE REPO The Parent has adopted the Uniform Accounting Procedure prescribed by the RBI for accounting of market Repo and Reverse Repo transactions [other

3.7

3.8

3.9

208

Jeeef<e&ke efjhees& Annual Report

kejves nsleg Yeejleere efj]peJe& yeQke eje yeleeF& ieF& Ske meceeve uesKee HeCeeueer kees DeHeveeee nw. jshees / efjJeme& jshees Keeles ceW Mes<e jeefMe kees efveJesMe Keeles ceW Mes<e jeefMe keer SJepe ceW meceeeesefpele keer ieF& nw. (Yeejleere efj]peJe& yeQke kes meeLe eue efveefOe meceeeespeve eespevee (SueSSHe) kes Debleie&le ngS uesveosveeW kees es[kej). efjHees SJeb efjJeme& efjHees uesveosveeW kees, mencele MeleeX Hej HegveKe&jero kejves kes mecePeewles kes meeLe mebHeeeqe&ke GOeej/$e+Ce kes He ceW efueee ieee nw. efjhees kes Devleie&le yeseer ieF& eefleYetefleeeb GvnW efjJeme& efjhees kes lenle efveJesMe Je Kejeroer ieF& eefleYetefleeeW kes he ceW oMee&ee ieee nw, leLee GvnW efveJesMeeW ceW Meeefceue veneR efkeee ieee nw. ueeiele leLee jepemJe keer ieCevee yeepe Jee/ Deee pewmee Yeer ceeceuee nes kes efnmeeye mes keer ieF& nw. Yeejleere efj]peJe& yeQke kes meeLe eueefveefOe meceeeespeve megefJeOee kes lenle Kejeroer / efyeeer keer ieF& eefleYetefleeeb efveJesMe Keeles ceW veeces / pecee keer ieeer nQ leLee FvnW mebJeJenej keer heefjhekeJelee hej efjJeme& kej efoee ieee nw. Fve hej Jee / Deefpe&le efkees ieS yeepe kees Jee / ueeiele kes he ceW uesKeebefkele efkeee ieee nw. 3.10 [sefjJesefJme : yeQke Jele&ceeve ceW yeepe ojeW leLee cege [sefjefJeefJme ceW [erue kejlee nw. yeQke eje JeJeneefjle yeepe oj [sefjefJeefJme ceW Heee yeepe oj mJewHe, efJeosMeer cege yeepeoj mJesHe leLee HeejJe[& js SieerceWdme Meeefceue nQ. yeQke eje JeJenej ceW ueees peeves Jeeues cege [sefjJesefJme ceW Dee@HMeve leLee cege mJesHme nQ. Yeejleere efj]peJe& yeQke kes efoMeeefveoxMeeW kes DeeOeej Hej, [sefjJesefJme kee cetueebkeve efvecveevegmeej efkeee peelee nw : JeJemLee yeeeJe/iewj JeJemLee yeeeJe (ceekex cesefkebie) mebJeJenej Deueie-Deueie efjkee[& efkees peeles nQ. JeJemLee yeeeJe [sefjJesefJme kees Gheefele DeeOeej Hej uesKeebefkele efkees peeles nQ. ^sef[bie [sefjJesefJe HeesefpeMevme kees yeepeej efeefvnle efkeee ieee nw leLee heefjCeeceer neefve, eefo keesF& nes, kees ueeYe-neefve Keeles ceW ope& efkeee ieee nw. ueeYe, eefo keesF& nes, kees es][ efoee ieee nw. yeepe oj mJewHe mes mebyebefOele Deee leLee Jee efveheeve leejerKe kees efueee ieee nw. ^sef[bie mJewHme keer meceeefHle Hej ngS ueeYe/neefve kees meceeefHle efleefLe Hej Deee/Jee kes He ceW ope& efkeee ieee nw. cetueebkeve kes GsMe mes kegue mJewhe kes Gefele cetue keer ieCevee Gme jeefMe kes DeeOeej hej keer ieeer nw pees efke leguevehe$e keer leejerKe kees mJewhe mecePeesleeW mes mebyebefOele uesve-osve keer meceeefhle hej eehe ee ose nesiee. Fmemes mebyebefOele neefve, eefo keesF& nes, kes efueS hetCe& eeJeOeeve efkeS ieS nQ peyeefke ueeYe, eefo keesF& nes, kees es[ efoee ieee nw. efJeosMeer cege Jeeues [sefjJeserJe mebefJeoeDeeW mes mebyebefOele Deekeefmceke oseleeDeeW kees leguevehe$e keer leejerKe kees hes[eF& eje DeefOemetefele keueesefpebie efJeefvecee ojeW hej efjhees& efkeee ieee nw.

2011-12

than the Liquidity Adjustment Facility (LAF) with the RBI]. Repo and Reverse Repo Transactions are treated as Collaterised Borrowing / Lending Operations with an agreement to Repurchase on the agreed terms. Securities sold under Repo are continued to be shown under Investments and Securities purchased under Reverse Repo are not included in Investments. Costs and revenues are accounted for as interest expenditure / income, as the case may be. Securities purchased / sold under LAF with RBI are debited / credited to Investment Account and reversed on maturity of the transaction. Interest expended / earned thereon is accounted for as expenditure / revenue. 3.10 DERIVATIVES The Parent presently deals in interest rate and currency derivatives. The interest rate derivatives dealt with by the Parent are Rupee Interest Rate Swaps, Foreign Currency Interest Rate Swaps and forward rate agreements. Currency Derivatives dealt with by the Parent are Options and Currency swaps. Based on RBI guidelines, Derivatives are valued as under: The hedge / non-hedge (market making) transactions are recorded separately. Derivative contracts designated as hedges are not marked to market unless their underlying is marked to market. Trading derivative positions are marked-to-market (MTM) and the resulting losses, if any, are recognized in the Profit and Loss Account. Profit, if any, is ignored. Income and Expenditure relating to interest rate swaps are recognized on the settlement date. Gains / losses on termination of the trading swaps are recorded on the termination date as income / expenditure. For the purpose of valuation, the fair value of the total swap is computed on the basis of the amount that would be receivable or payable on termination of the transactions of the swap agreements as on the Balance Sheet date. Losses arising there from, if any, are fully provided for while the profits, if any, are ignored. Contingent Liabilities on account of derivative contracts denominated in foreign currencies are reported at closing rates of exchange notified by FEDAI at the Balance Sheet date. 4 4.1 ADVANCES Advances in India of the Parent and Subsidiaries are classified as Standard, Sub-standard, Doubtful or Loss assets and Provision for losses are made on these assets as per Prudential Norms of Reserve Bank of India. In respect of Advances made in overseas branches and overseas subsidiaries, Advances are classified in accordance with stringent of the Prudential Norms prescribed by the Reserve Bank of India or local laws of the host country in which advances are made, whichever is more stringent. Advances are net of specific loan loss provisions, interest suspense; amount received and held in suit-

4.

Deefiece

4.1 cetue mebmLee leLee Fmekeer Iejsuet meneesieer mebmLeeDeeW kes Deefiece ceeveke, DeJeceeveke, mebefoiOe SJeb neefve DeeefmleeeW kes He ceW Jeieeake=le efkeS ieS nQ Deewj Fve hej ngF& neefve kes mebyebOe ceW Yeejleere efj]peJe& yeQke eje efveOee&efjle efJeJeskeHetCe& ceeveoC[eW kes Devegmeej eeJeOeeve efkeS ieS nQ. efJeosMeer MeeKeeDeeW leLee Deveg<ebefieeeW eje efkeS ieS Deefece kes mebyebOe ceW DeefeceeW kee JeieeakejCe Yeejleere efj]peJe& yeQke DeLeJee cespeyeeve osMe, efpemeceW Deefiece efoee ieee nw, kes DevegHe efkeee ieee nw, Fve ceW mes pees Yeer DeefOeke ke"esj nes. 4.2 Deefiece jeefMe, Gevle Keeles kes yeepe, Jeeoiemle efJeefJeOe pecee KeeleeW ceW HeeHle SJeb jKeer ieF& jeefMe, HeeHle keuesce Deewj iewj efve<Heeefole DeefieceeW kes efueS efkeS
4.2

209

Jeeef<e&ke efjhees& Annual Report

ieS HeeJeOeeve kes yeeo keer jeefMe nw.

2011-12

filed Sundry Deposit and Claims Received. 4.3 In respect of Rescheduled / Restructured accounts, Provision for diminution in fair value of restructured advances is measured in present value terms as per RBI guidelines. In case of financial assets sold to Asset Reconstruction Company (ARC) / Securitization Company (SC), if the sale is at a price below the net book value (NBV), (i.e. Book value less provisions held) the shortfall is debited to the Profit and Loss Account. If the sale value is higher than the NBV, the surplus provision is carried forward and utilised to meet the shortfall /loss on account of subsequent sale of non-performing financial assets. FIXED ASSETS: Premises and other fixed assets are stated at historical cost except revalued premises which are stated at revalued amount. The appreciation on such revaluation is credited to Capital Reserve and the depreciation provided thereon is deducted there from. Premises include Land and Building under construction. RESERVES AND SURPLUS: Revenue and other Reserves include Statutory Reserves created by foreign branches as per applicable local laws of the respective countries. 7. a. REVENUE RECOGNITION: Income (other than item referred in Paragraph 7.2)/ expenditure is generally recognised on accrual basis. In case of foreign offices, income/ expenditure is recognised as per the local laws of the country in which the respective foreign office is located. Income by way of Fees, Commission other than on Government business, Commission on Guarantees, Letter of Credits, Exchange, Brokerage and interest on Advance Bills are accounted for on realisation basis. Dividend on shares in subsidiaries, joint ventures and associates is accounted on realisation basis. In view of uncertainty of collection of income in cases of Non-performing Assets/ Investments, such income is accounted for only on realization in terms of the RBI guidelines. Lease payments including cost escalation for assets taken on operating lease are recognised in the Profit and Loss Account over the lease term in accordance with the AS 19 (Leases) issued by ICAI. LIFE INSURANCE COmPANy: Premium Income: Premium (net of service tax) is recognised as income when due. For linked business, premium is recognised when the associated units are created. Top up premiums are considered as single premium. Premium on lapsed policies is recognised as income when such policies are reinstated. Commission received on reinsurance ceded is recognised as income in the period in which reinsurance

4.3 Hegveefve&Oee&efjle/Hegveie&ef"le KeeleeW kes mebyebOe ceW Yeejleere efj]peJe& yeQke kes ceeie& efveoxMeeW kes Devegmeej ceewpetoe cetue MeleeX ceW Deebkes iees yeepe neefveeeW kes efueS HeeJeOeeve efkeee ieee nw. 4.4 Deeefmle Hegveie&"ve kebHeveer (SDeejmeer)/peebe kebheveer (Smemeer) kees yeseer ieF& DeeefmleeeW kes ceeceues ceW eefo efyeeer Meg yener cetue (Sveyeer Jeer) (DeLee&le yener cetue IeeSb Oeeefjle eeJeOeeve) mes kece cetue Hej keer ieF& nes lees neefve (keceer) kees ueeYe neefve Keeles ceW veeces efkeee ieee nw. eefo efyeeer cetue, Meg yener cetue mes peeoe nw lees Deefleefjkele HeeJeOeeve jeefMe kees efjJeme& veneR efkeee ieee nw Deefheleg Fmekee Gheeesie otmejer iewj efve<heeoke DeeefmleeeW keer efyeeer kes HeuemJehe keceer / Iees kees hetje kejves kes efueS efkeee ieee nw.

4.4

5. 5.1

5.

Deeue Deeefmleeeb

5.1 Hegvecet&ueebefkele HeefjmejeW kees es[kej, Heefjmej Je Deve Deeue Deeefmleeeb meeceevele: HejcHejeiele ueeiele Hej ueer ieF& nQ, Hegvecet&ueebkeve Hej ngF& Je=ef kees Hetbpeeriele Heejef#ele efveefOe ceW pecee efkeee ieee nw. Ssmeer ye{er ngF& jeefMe Hej cetueeme nsleg efkeS ieS HeeJeOeeve kees FmeceW mes Iee efoee peelee nw. 5.2 Heefjmej ceW Yetefce leLee efvecee&CeeOeerve YeJeve kee meceeJesMe nQ.

5.2 6.

6.

Heejef#ele efveefOeeeb SJeb DeefOeMes<e

jepemJe SJeb Deve Heejef#ele efveefOeeeW ceW mecye osMeeW ceW Heeefuele mLeeveere keevetveeW kes Devegmeej efJeosMeer MeeKeeDeeW eje efveefce&le meebefJeefOeke Heejef#ele efveefOeeeW kees Meeefceue efkeee ieee nw.

7.

jepemJe kee efveOee&jCe

ke. peye leke DeveLee GuuesefKele ve nes, Deee (HewjeeeHe 7.2 ceW GequueefKele ceo mes efYeVe) / Jee kee efveOee&jCe GHeee DeeOeej Hej efkeee ieee nw. efJeosMeer keeee&ueeeW kes ceeceues ceW mecye osMe peneb efJeosMeer keeee&uee efmLele nw, mLeeveere efveeceeW kes lenle Deee kee efveOee&jCe efkeee ieee nw. Ke. MegukeeW kes ceeOece mes HeeHle Deee, mejkeejer keejesyeej kees es[kej keceerMeve, ieejber, meeKehe$e hej keceerMeve, efJeefvecee, oueeueer leLee Deefleose efyeueeW/Deefiece efyeueeW Hej yeepe kees JeemleefJeke Jemetueer DeeOeej Hej efnmeeye ceW efueee ieee nw. Deveg<ebefieeeW, mebegkele GeceeW leLee meneesieer FkeeFeeW ceW MesejeW ceW ueeYeebMe kees Jemetueer DeeOeej Hej efnmeeye ceW efueee ieee nw. ie. iewj efve<Heeefole DeefieceeW leLee efveJesMeeW kes ceeceueeW ceW Deee keer Jemetueer keer Deefveefelelee kes keejCe Ssmeer Deee Yeejleere efj]peJe& yeQke ceeie&efveoxMeeW kes Devegmeej kesJeue Jemetue nesves Hej ner uesKeebefkele keer ieF& nw. Ie. Heefjeeueve ueerpe Hej ueer ieF& DeeeqmleeeW kes efueS ueeiele Je=ef meefnle ueerpe YegieleeveeW kees DeeF&meerSDeeF& eje peejer SSme 19 (ueerpe) kes Devegmeej ueerpe ce& Hej ueeYe SJeb neefve uesKee ceW efnmeeye ceW efueee peelee nw.

b.

c.

d.

8 a.

8. peerJeve yeercee kecHeveer

ke. heerefceece Deee ose nesves hej heerefceece (mesJee kej kee efveJeue) kees Deee kes he ceW efnmeeye ceW efueee peelee nw. menJeleea JeJemeee kes efueS peye meneesie FkeeFeeb me=efpele keer peeleer nQ, heerefceece kees ieCevee ceW efueee peelee nw. e@he-Dehe heerefceece kees Skeue heerefceece kes he ceW mecePee peelee nw. keeueeleerle heeefueefmeeeW hej heerefceece kees leye Deee kes he ceW efueee peelee nw peye Ssmeer hee@efueefmeeeb hegve: eeuet keer peeleer nQ.

210

Jeeef<e&ke efjhees& Annual Report

hegveyeeacee nesves hej heehle keceerMeve kees Gme DeJeefOe ceW Deee kes he ceW eEnmeeye ceW efueee peelee nw peye hegveyeeacee heerefceece heehle neslee nw. Ke. efveefOeeeW mes eEueke[ Deee eEueke[ efveefOeeeW, efpemeceW heerefceece Deeyebve heYeej, heeefuemeer heMeemeefveke heYeej, cees&efueer heYeej, efveefOe heyebOeve heYeej Fleeefo Meeefceue nQ, mes Deee kees peejer keer ieF& hee@efuemeer keer MeleeX SJeb efveeceeW kes Devegmeej eEueke[ efveefOeeeW mes Jemetue efkeee peelee nw. ie. hegveyeeacee heerefceece hegveyeeacee keer ueeiele kees yeerceekelee& kes meeLe keer ieF& Mele& DeLeJee efmeeblele: JeJemLee kes Devegmeej heerefceece Deee kes efveOee&jCe kes mecee efnmeeye ceW efueee peelee nw. hegveyeeacee hej ueeYe keceMeerve, hegveyeeacee mes heehle heerefceece hej vess[ Dee@]He efkeee peelee nw. Ie. heoe ueeYe (oeJeeW meefnle) heoe ueeYeeW ceW hee@efuemeer ueeYe leLee oeJee efveheeve ueeiele, eefo keesF& nes, Meeefceue nQ. ce=leg, DevegJe=ef (jeF[j) leLee DeYehe&Ce oeJeeW kees metevee heehle nesves hej efnmeeye ceW efueee peelee nw. GejpeerJeer ueeYe oeJeeW leLee heefjhekeJelee oeJeeW kees ose nesves hej ieCevee ceW efueee peelee nw. eEueke[ heeefueefmeeeW kes lenle DeenjCeeW leLee DeYehe&CeeW kees mebyebefOele eespeveeDeeW ceW leye efnmeeye ceW efueee peelee nw. peye Deveg<ebieer etefveW efvejmle nes peeleer nw. oeJeeW hej hegveyeeacee Jemetueer kees mebyebefOele oeJeeW keer Gmeer DeJeefOe ceW efnmeeye ceW efueee peelee nw. DeefOeienCe ueeiele DeefOeienCe ueeie Ssmeer ueeiele nw pees efYeVe-efYeVe nesleer nQ Deewj yeercee mebefJeoeDeeW kes DeefOeienCe mes cegKele: meceye nesleer nQ Deewj Jee nesles nQ peesefke KeeX keer DeJeefOe mes mebye nesles nw. e. peerJeve yeercee heeefueefmeeeW kes efueS oselee kebheveer keer yeerceebefkeke oseleeDeeW keer yeercee DeefOeefveece 1938, yeercee efveeeceke leLee efJekeeme heeefOekejCe (Deeeqmleeeb, oseleeSb leLee yeerceekelee&DeeW kes meesueJeWmeer ceee|peve) efJeefveeceve, 2000, Yeejleere yeerceebefkeke mebmLeeve eje peejer efoMee-efveoxMe vees leLee meeceevele: mLeeefhele yeerceebefkeke heefleeeW kes Devegmeej ieCevee keer peeleer nw. pe. efveJesMe yeercee DeefOeefveece, 1938, yeercee efJeefveeeceke leLee efJekeeme heeefOekejCe (efveJesMe) efJeefveeceve, 2000, yeercee efJeefveeeceke leLee efJekeeme heeefOekejCe (efveJesMe) (mebMeesOeve) efJeefveeceve, 2001 leLee mecee-mecee hej DeeF&Deej[erS eje peejer efkeS ieS heefjhe$eeW / DeefOemeteveeDeeW kes Devegmeej efveJesMe efkeee peelee nw.
premium is ceded. b. Income from linked funds:

2011-12

Income from linked funds which includes premium allocation charges, policy administrative charges, mortality charges, fund management charges etc. are recovered from the linked funds in accordance with the terms and conditions of policies issued. c. Reinsurance Premium: Cost of reinsurance ceded is accounted for at the time of recognition of premium income in accordance with the treaty or in-principle arrangement with the reinsurer. Profit commission on reinsurance ceded is netted off against premium ceded on reinsurance. d. Benefits paid (including claims): Benefits paid comprise of policy benefits & claim settlement costs, if any. Death, rider & surrender claims are accounted for on receipt of intimation. Survival benefit claims and maturity claims are accounted for when due. Withdrawals & surrenders under linked policies are accounted for in the respective schemes when the associated units are cancelled. Reinsurance recoveries on claims are accounted for, in the same period as the related claims. e. Acquisition Costs: Acquisition costs are costs that vary with and are primarily related to acquisition of insurance contracts and are expensed in the period in which they are incurred. f. Liability for life policies: Actuarial liabilities of the company have been calculated in accordance with the requirements of insurance Act.1938, Insurance Regulatory and Development Authority (Assets, Liabilities, and Solvency Margin of Insurers) Regulations, 2000, Guidance Notes issued by Institute of Actuaries of India and generally established actuarial practices. g. Investments: Investments are made in accordance with the Insurance Act, 1938, the Insurance Regulatory and Development Authority (Investment) Regulations, 2000, the insurance regulatory and Development Authority (investment) (Amendment) Regulations, 2001 and various other circulars / notifications issued by the IRDA in this context from time to time. 8. 8.1 EMPLOYEES BEnEFitS: PROVIDENT FUND Provident fund is a defined contribution scheme as the Parent pays fixed contribution at pre-determined rates. The obligation of the Parent is limited to such fixed contribution. The contributions are charged to Profit and Loss Account.

[.

8.

kece&eejer ueeYe

8.1 YeefJe<e efveefOe YeefJe<e efveefOe Ske megheefjYeeef<ele DebMeoeve eespevee nw efpemekes lenle yeQke hetJe&efveOee&efjle ojeW hej efveefele DebMeoeve kee Yegieleeve kejlee nw. yeQke keer yeeOelee Ssmes efveefele DebMeoeve leke ner meerefcele nw. DebMeoeveeW kees ueeYe/neefve Keeles hej eYeeefjle efkeee peelee nw.

211

Jeeef<e&ke efjhees& Annual Report

8.2 eseter

2011-12

8.2

GRATUITY Gratuity liability is a defined benefit obligation and is provided for on the basis of an actuarial valuation made at the end of the financial year. The gratuity liability is funded by the Parent and is managed by a separate trust.

eseter oselee Ske efveefele efnleyeeOelee nw Deewj Fmekes mebyebOe Je<e& keer meceeefhle ceW yeerceebefkeke cetueebkeve kes DeeOeej hej eeJeOeeve efkees peeles nw. yeQke eje eespevee kes efueS efveefOe GheueyOe kejeeer peeleer nw SJeb Ske Deueie ^m eje Fmekee eyebOeve efkeee peelee nw. 8.3 heWMeve 8.3.1 heWMeve oselee oselee Ske efveefele efnleyeeOelee nw Deewj Fmekes mebyebOe efJee Je<e& keer meceeefhle ceW mebefele cetueebkeve kes DeeOeej hej eeJeOeeve efkees peeles nQ. en Gve kece&eeefjeeW kes efueS nw efpevnesves 31.3.2010 leke yeQke mesJee enCe keer Deewj HeWMeve kee efJekeuHe efueee. yeQke eje eespevee kes efueS efveefOe GheueyOe kejeeer peeleer nw SJeb Ske Deueie ^m eje Fmekee eyebOeve efkeee peelee nw. 8.3.2 veF& HeWMeve eespevee, pees efke yeQke ceW 1.4.2010 kees DeLeJee Fmekes Heeele mesJee ceW Deeves Jeeues kece&eeefjeeW Hej ueeiet nesleer nw, Ske HeefjYeeef<ele DebMeoeeer eespevee nw. yeQke HetJe& efveOee&ejle oj Hej efveeqele DebMeoeve kee Yegieleeve kejlee f nw. yeQke kee oeefelJe kesJeue efveOee&ejle DebMeoeve leke ner meerecele nw. DebMeoeve f f kees ueeYe SJeb neefve Keeles ceW eYeeefjle efkeee peelee nw. 8.4 DevegheefmLeefle #eeflehetefle& mebefele DevegheefmLeefle #eeflehetefle&eeW pewmes efke DeefOekeejpeve DeJekeeMe (heerSue) leLee iCe DeJekeeMe kees yeerceebefkeke cetueebkeve kes DeeOeej hej eoeve efkeee ieee nw. 8.5 Deve kece&eejer ueeYe Deve kece&eejer ueeYe pewmes efke ger efjeeele efkejeee (SueShemeer), efeefkelmee ueeYe Fleeefo kees yeerceeefkeke cetueebkeve kes DeeOeej hej eoeve efkeee ieee nw. efJeosMeer MeeKeeDeeW SJeb keeee&ueeeW kes mebyebOe ceW kece&eeefjeeW mes mebyebefOele ueeYeeW kees, eefleefveegefe hej ieS kece&eeefjeeW kees es[, mebyeb osMe ceW ueeiet keevetve kes DeeOeej hej uesKeeke=le efkeee ieee nw.
8.4 8.3

PENSION 8.3.1 Pension liability is a defined benefit obligation and is provided for on the basis of an actuarial valuation made at the end of the financial year, for the employees who have joined Parent up to 31.03.2010 and opted for pension. The pension liability is funded by the Parent and is managed by a separate trust. 8.3.2 New Pension Sheme which is applicable to employees who joined parent on or after 01.04.2010 is a defined contribution scheme, Parent pays fixed contribution at pre determined rate, the obligation of the Parent is limited to such fixed contribution. The contribution is charged to Profit and Loss Account. COMPENSATED ABSENCES Accumulating compensated absences such as Privilege Leave and Sick Leave are provided for based on actuarial valuation.

8.5

OTHER EMPLOYEE BENEFITS Other Employee benefits such as Leave Encashment, Leave Fare Concession and Additional Retirement Benefits on Retirement are provided for based on actuarial valuation. In respect of overseas branches and offices, the benefits in respect of employees other than those on deputation are valued and accounted for as per laws prevailing in the respective territories.

9.

cetueeme

9. 9.1

DEPRECiAtiOn: Depreciation on Fixed Assets in India [other than those referred to in Para 9.3 & 9.4] is provided on the written down value method in accordance with Schedule XIV to the Companies Act, 1956, except in case of revalued assets, in respect of which higher depreciation is provided on the basis of estimated useful life of these revalued assets. Depreciation on Fixed Assets outside India [other than those referred to in Para 9.3 below] is provided as per local laws or prevailing practices of the respective territories. Depreciation on Computers and Software forming an integral part of Computer Hardware, in and outside India is provided on Straight Line Method at the rate of 33.33% p.a, as per the guidelines of RBI. Computer software not forming an integral part of hardware is charged directly to Profit and Loss Account. Depreciation on ATMs is provided on Straight Line Method at the rate of 20% p.a. Depreciation on additions is provided for full year and no

9.1 Yeejle ceW Deeue DeeefmleeeW hej cetueeme (veeres efoS ieS hewje 9.3 SJeb 9.4 ceW meboefYe&le kees es[) kebheveer DeefOeefveece 1956 keer Devegmeteer XIV kes Devegmeej cetueeefmele yener cetue Heefle kes DeeOeej hej, hegvecet&efuele Deeefmle kees es[ efpemekes mebyebOe ceW Fve hegvece&tefuele DeeefmleeeW keer Devegceeefvele Gheeesefielee DeJeefOe kes DeeOeej hej peeoe cetueeme efkeee peelee nw, eoeve efkeee ieee nw. 9.2 Yeejle mes yeenj Deeue DeeefmleeeW hej cetueeme (veeres efoS ieS hewje 9.3 ceW meboefYe&le kees es[) mLeeveere keevetve DeLeJee mebye osMe ceW ueeiet JeJenejeW Hej eoeve efkeee ieee nw. 9.3 kecHetjeW leLee meeHeJesej pees Yeejle Deewj Yeejle mes yeenj kebcHetj ne[&Jesej kee DeefveJeee& Debie nQ, GveHej cetueeme Yeejleere efj]peJe& yeQke kes efoMeeefveoxMeeW kes Devegmeej m^s ueeFve efJeefOe mes 33.33% eefleJe<e& keer oj mes Heoeve efkeee ieee nw. kebHetj meeHeJesej peesefke ne[&Jesej kee DeefveJeee& Debie veneR nw hej cetueeme Kejero Je<e& kes oewjeve ner kej efoee ieee nw. 9.4 SerSce Hej cetueeme 20% eefleJe<e& keer oj mes m^s ueeFve efJeefOe mes Heoeve efkeee peelee nw. 9.5 HeefjJe&veeW Hej cetueeme kee mebHetCe& Je<e& kes efueS HeeJeOeeve efkeee ieee nw. peye efke yeses ieS/efvemleeefjle efkeS ieS Je<e& ceW cetueeme kee keesF& HeeJeOeeve veneR

9.2

9.3

9.4 9.5

212

Jeeef<e&ke efjhees& Annual Report

efkeee ieee nw. 9.6 Heeke=le Yetefce SJeb heeke=le heefjmej mebyebOeer megOeejeW keer ueeiele kee Hes keer DeJeefOe kes oewjeve HeefjMeesOeve efkeee ieee nw.

2011-12

depreciation is provided in the year of sale / disposal. 9.6 10. Cost of leasehold land & leasehold improvements are amortised over the period of lease. iMPAiRMEnt OF ASSEtS: Impairment losses (if any) on Fixed Assets (including revalued assets) are recognized in accordance with the AS 28 (Impairment of Assets) issued by ICAI and charged off to Profit and Loss Account. 11. FOREiGn CURREnCY tRAnSACtiOnS: 11.1 Accounting for transactions involving foreign exchange is done in accordance with AS 11, (The Effects of Changes in Foreign Exchange Rates), issued by ICAI. 11.2 As stipulated in AS-11, the foreign currency operations of the Parent and its Subsidiaries are classified as a) Integral Operations and b) Non Integral Operations. All Overseas Branches, Offshore Banking Units, Overseas Subsidiaries of Parent are treated as Non Integral Operations; and Domestic Operations in Foreign Exchange and Representative Offices are treated as Integral Operations. 11.3 Translation in respect of Integral Operations: a. b. The transactions are initially recorded on weekly average rate as advised by FEDAI. Foreign Currency Assets and Liabilities (including contingent liabilities) are translated at the closing spot rates notified by FEDAI at the end of each quarter. The resulting exchange differences are recognized as income or expenses and are accounted through Profit and Loss Account. Any reversals / payment of foreign currency assets & liabilities is done at the weekly average closing rate of the preceding week and the difference between the outstanding figure and the amount for which reversal / payment is made, is reflected in Profit and Loss Account. Foreign exchange spot and forward contracts outstanding as at the balance sheet date and held for trading, are revalued at the closing spot and forward rates respectively notified by FEDAI and at interpolated rates for contracts of interim maturities. The resulting forward valuation profit or loss included in the Profit and Loss Account. Assets and Liabilities (including contingent liabilities) are translated at the closing spot rates notified by FEDAI at the end of each quarter. Foreign Exchange Spot and Forward contingent liabilities outstanding as at the balance sheet date are translated at the closing spot and forward rates respectively notified by FEDAI and at interpolated rates for contracts of interim maturities. Income and Expense are translated at quarterly average rate notified by FEDAI at the end of each quarter.

10. DeeefmleeeW keer #eefle

Deeue DeeefmleeeW keer #eefle, eefo keesF& nes, kee efveOee&jCe Yeejleere meveoer uesKekeej mebmLeeve eje Fme mebyebOe ceW peejer uesKee ceeveke 28 (DeeefmleeeW keer #eefle) kes Devegmeej efkeee peelee nw Deewj ueeYe neefve Keeles kees eYeeefjle efkeee peelee nw.

11. efJeosMeer cege mebJeJenej

11.1 efJeosMeer cege mes mebyebefOele mebJeJenejeW kee uesKeebkeve Yeejleere meveoer uesKeekeej mebmLeeve eje efJeosMeer cege oj ceW HeefjJele&veeW kes HeYeeJe Hej peejer uesKee ceeveke 11 efJeosMeer cegeojeW ceW heefjJele&ve kes eYeeJe kes DevegHe efkeee ieee nw. 11.2 uesKee ceeveke SSme-11 kes Heeespeve kes efueS yeQke kes cetue SJeb Deveg<ebieer efJeosMeer cege HeefjeeueveeW kees (ke) Skeerke=le Heefjeeueve SJeb (Ke) Demeceekeefuele HeefjeeueveeW kes He ceW Jeieeake=le efkeee ieee nw. cetue mebmLee keer meYeer efJeosMeer MeeKeeDeeW, Dee@HeMeesj yeQekebie FkeeFeeW, efJeosMeer Deveg<ebeieeeW kees Demeceekeefuele Heefjeeueve SJeb f f efJeosMeer cege kes Iejsuet heefjeeueveeW SJeb HeeleefveefOe keeee&ueeeW kees Skeerke=le Heefjeeueve f SJeb HeeleefveefOe keeee&ueeeW kees Skeerke=le Heefjeeueve kes He ceW ceevee ieee nw. f 11.3 Skeerke=le HeefjeeueveeW kes mebyebOe ceW mebJeJenej (ke) mebJeJenejeW kees HeeLeefceke leewj Hej Hes[eF& eje metefele keer ieF& Deewmele meeHleeefnke ojeW Hej efjkee[& ieee nw. (Ke) efJeosMeer cege efJeefvecee mes mebyebefOele Deeefmle SJeb oseleeDeeW (Deekeefmceke oseleeDeeW meefnle) kees Hes[eF& eje Heleske efleceener kes Deble ceW metefele keer ieF& keueesefpebie mHee ojeW Hej Heebleefjle efkeee ieee nw. (ie) HeefjCeeceer efJeefvecee DeblejeW keer ieCevee Deee DeLeJee Jee kes He ceW keer ieF& nw leLee FvnW leovegmeej ueeYe neefve Keeles ceW uesKeebkeve efkeee ieee nw. efJeosMeer cege Deeefmle oseleeDeeW mebyebOeer efkemeer Yeer Yegieleeve DeLeJee efjJeme&ue kees efHeues meHleen keer Deewmele keueesefpebie ojeW kes DeeOeej Hej efkeee ieee nw leLee yekeeee jeefMe SJeb Gme jeefMe efpemekes efueS Yegieleeve efkeee ieee nw/efjJeme&ue efkeee ieee nw kes yeere kes Deblej kees ueeYe neefve Keeles ceW oMee&ee ieee nw. (Ie) leguevehe$e keer leejerKe kees yekeeee SJeb ^e[ie kes efueS heeefjle efJeosMeer cege sf b mhee@ SJeb Jeeeoe mebeJeoeDeeW kees eceMe: Hes[eF& eje DeefOemeteele meceeefhle f f mhee@ SJeb Jeeeoe ojeW hej leLee Debleefjce heefjhekeJelee Jeeueer mebeJeoeDeeW kees f Fbjheesues[ ojeW hej hegvece&et uele efkeee ieee nw. heefjCeeceer Jeeeoe cetueebkeve s f ueeYe DeLeJee neefve kees ueeYe SJeb neefve Keeles ceW Meeefceue efkeee ieee nw. 11.4 Demeceekeefuele HeefjeeueveeW kes mebyebOe ceW mebJeJenej (ke) DeeefmleeeW SJeb oseleeDeeW (Deekeefmceke oseleeDeeW meefnle) kees Hes[eF& eje Heleske efleceener kes Deble ceW metefele keer ieF& keueesefpebie mHee ojeW Hej Heebleefjle efkeee ieee nw. (Ke) leguevehe$e keer leejerKe kees yekeeee SJeb ^e[ie kes efueS heeefjle efJeosMeer cege sf b mhee@ SJeb Jeeeoe meehes#e oseleeDeeW kees eceMe: Hes[eF& eje DeefOemeteele f meceeefhle mhee@ SJeb JeeeoeojeW hej leLee Debleefjce heefjhekeJelee Jeeueer mebeJeoeDeeW f kees Fbjheesues[ ojeW hej hegvece&euele efkeee ieee nw. s tf (ie) Deeceoveer SJeb KeeeX kees Hes[eF& eje Heleske efleceener kes Deble ceW metefele keer ieF& Deewmele efleceener ojeW Hej Heebleefjle efkeee ieee nw.

c.

d.

11.4 Translation in respect of Non Integral Operations: a.

b.

c.

213

Jeeef<e&ke efjhees& Annual Report

2011-12

(Ie) HeefjCeeceer efJeefvecee DeblejeW keer ieCevee Gme DeJeefOe kes efueS Deee DeLeJee Jee kes He ceW veneR keer ieF& nw leLee Fmes Meg efveJesMeeW kes efvemleejCe nesves leke Deueie mes Ske Keeles efJeosMeer cege HeeblejCe Heejef#ele efveefOe ceW jKee ieee nw. Jeeeoe efJeefvecee kejej 11.5 uesKee ceeveke SSme 11 leLee Yeejleere efJeosMeer cege Jeeheejer mebIe (Hes[eF&) kes efoMeeefveoxMeeW kes Devegmeej Jeeheej nsleg Oeeefjle yekeeee efJeosMeer cege neefpej (mhee@) SJeb Jeeeoe mebefJeoeDeeW kees legueve he$e keer efleefLe kees Hes[eF& eje DeefOemetefele yebo neefpej SJeb Jeeeoe yeepeej mebefJeoeDeeW SJeb Devleefjce heefjhekeJelee mebefJeoeDeeW kees Fvjheesues ojeW hej hegvecet&ueebefkele efkeee peelee nw. Fmekes HeuemJehe Jeeeoe cetueebkeve ueeYe DeLeJee neefve kees ueeYe-neefve Keeles ceW Meeefceue efkeee peelee nw.

The resulting exchange differences are not recognized as income or expense for the period but accumulated in a separate account Foreign Currency Translation Reserve till the disposal of the net investment. 11.5 Forward Exchange Contracts In accordance with the guidelines of FEDAI and the provisions of AS 11, Foreign exchange spot and forward contracts outstanding as at the balance sheet date and held for trading, are revalued at the closing spot and forward rates respectively notified by FEDAI and at interpolated rates for contracts of interim maturities. The resulting forward valuation profit or loss is included in the Profit and Loss Account. 12 tAXES On inCOME: This comprises of provision for Income tax and deferred tax charge or credit (reflecting the tax effects of timing differences between accounting income and taxable income for the period) as determined in accordance with AS 22 (Accounting for taxes on Income) issued by ICAI. Deferred tax is recognised subject to consideration of prudence in respect of items of income and expenses those arise at one point of time and are capable of reversal in one or more subsequent periods. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which the timing differences are expected to be reversed. The effect on deferred tax assets and liabilities of a change in tax rates is recognised in the income statement in the period of enactment of the change. EARninGS PER ShARE: The Parent reports basic and diluted earnings per equity share in accordance with the AS 20 (Earnings per Share) issued by the ICAI. Basic earning per equity share has been computed by dividing net income by the weighted average number of equity shares outstanding for the period. Diluted earning per equity share has been computed using the weighted average number of equity shares and dilutive potential equity shares outstanding during the period. PROViSiOnS, COntinGEnt LiABiLitiES AnD COntinGEnt ASSEtS: As per the AS 29 (Provisions, Contingent Liabilities and Contingent Assets) issued by ICAI, the Parent recognizes provisions only when it has a present obligation as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and when a reliable estimate of the amount of the obligation can be made. Contingent liability is disclosed unless the possibility of an outflow of resources embodying economic benefit is remote. Contingent Assets are not recognized in the financial statements since this may result in the recognition of income that may never be realised.

d.

12. Deee Hej kej

FmeceW Yeejleere meveoer uesKeekeej mebmLee (DeeF&meerSDeeF&) kes uesKeebkeve ceeveob[ 22 kes Devegmeej efveOee&efjle (mecye DeJeefOe kes efueS uesKee Deee leLee kejeesie Deee kes yeere efYevvelee mes kejeW kes HeYeeJe kees oMee&les ngS) Deeekej kes efueS HeeJeOeeve, DeemLeefiele kej DeLeJee esef[ Meeefceue nQ. DeemLeefiele kej kees, Deeceoveer SJeb Kee& keer Gve ceoeW kes mebyebOe ceW pees efkemeer Ske mecee efyebog hej efveOee&efjle nesleer nw Deewj pees Ske DeLeJee DeefOeke HejJeleea DeJeefOeeeW ceW HeleeJele&ve eesie nQ, efJeJeskeHetCe& veerefle kes DeOeOeerve efnmeeye ceW efueee peelee nw. DeemLeefiele kej DeeefmleeeW SJeb oseleeDeeW keer ieCevee DeefOeefveeefcele kej ojeW Hej, Gve Je<eeX keer DeHesef#ele ojeW Hej keer peeleer nw efpeve Je<eeX ceW mecee DeblejeueeW kes efjJeme& kejves keer mebYeeJevee nesleer nw. kej keer ojeW ceW HeefjJele&ve kes HeYeeJe kes keejCe DeemLeefiele kej oseleeDeeW SJeb DeeefmleeeW hej ngS eYeeJe kees Gme DeJeefOe keer Deee efJeJejCeer, efpemeceW Ssmes HeefjJele&ve kees DeefOeefveeefcele efkeee ieee nes, kes DeeOeej hej efnmeeye ceW efueee peelee nw.

13. Heefle Mesej Depe&ve

yeQke eje DeHeves yesefmeke SJeb [eFuets[ Heefle F&efkeJeer Mesej Depe&ve kees Yeejleere meveoer uesKeekeej mebmLeeve kes Fme mebyebOe ceW peejer uesKee ceeveke 20 (Heefle Mesej Depe&ve) kes Devegmeej efjHees& efkeee ieee nw. yesefmeke Heefle Mesej Depe&ve keer ieCevee Meg Deee kees DeJeefOe kes efueS yekeeee Yeeefjle Deewmele F&efkeJeer MesejeW keer mebKee mes efJeYeeefpele kej ueer ieF& nw. [eFuets[ Heefle Mesej Depe&ve keer ieCevee Meg Deee kees Gme DeJeefOe kes efueS yekeeee Yeeefjle FefkeJeer MesejeW SJeb Fme DeJeefOe kes oewjeve [eeuets[ F&efkeJeer MesejeW keer mebKee ceW ieCevee keer ieF& nw.

13

14. HeeJeOeeve, Deekeefmceke oseleeSb Je Deekeefmceke Deeefmleeeb

Yeejleere meveoer uesKeekeej mebmLeeve kes Fme mebyebOe ceW peejer uesKee ceeveke 29 (Deekeefmceke oseleeDeeW SJeb Deekeefmceke DeeefmleeeW kes efueS HeeJeOeeve) kes Devegmeej yeQke eje Deekeefmceke oseleeDeeW SJeb Deekeefmceke DeeefmleeeW kes efueS HeeJeOeeve efJeiele ceW ngF& efkemeer Ievee mes GlHevve ngS Jele&ceeve oeefelJe kes efueS efkeee ieee nw. en mebYeJe nw efke Fme oeefelJe kes efvemleejCe kes efueS DeeefLe&ke mebmeeOeveeW keer DeeJeMekelee nes Deewj leye Fme oeefelJe nsleg jeefMe kee efJeMJemeveere cetueebkeve efkeee pee mekes. peye leke DeeefLe&ke ueeYe kes mebmeeOeveeW kes DeeGHeuees keer mebYeeJevee Deele#e ve nes leye leke Deekeeqmceke oseleeDeeW kee ekeerkejCe efkeee peelee nw. Deekeefmceke DeeefmleeeW kees efJeeere efJeJejCe veneR ceevee ieee nw. keeeWefke Fmekeer Deee, efpemekeer Jemetueer veneR nes mekeleer nw, kes efveOee&jCe kes HeuemJehe nes mekelee nw.

14

214

Jeeef<e&ke efjhees& Annual Report

2011-12

Devegmeteer - 19 : 31 ceee& 2012 kees meceehle efJeeere Je<e& keer mecesefkele efJeeere efJeJejefCeeeW hej vees
1. mecesefkele efJeeere efJeJejCeer (meerSHeSme) ceW yeQke Dee@]he ye[ewoe (cetue mebmLee) leLee efvecveefueefKele Deveg<ebefieeeW/meneesieer FkeeFeeW/mebege GeceeW kes HeefjCeece Meeefceue nQ. osMe, peneb efJeeceeve nw mJeeefcelJe kee DevegHeele 31.03.12 31.03.11
1.

Schedule-19 - Notes on the Consolidated Financial Statements for the year ended 31st march 2012
1. The Consolidated Financial Statements (CFS) of the group comprise the results of the Bank of Baroda (Parent) and the following Subsidiaries/Associates/Joint Ventures: Subsidiaries Country of Percentage of IncorpoOwnership as on ration 31.03.2012 31.03.2011

1.1 Deveg<ebefieeeb 1.1.1 osMeere Deveg<ebefieeeb ke) yeQefkebie 1) vewveerleeue yeQke efue. Ke) iewj yeQefkebie i) yee@ye kewefHeue ceekex efue. ii) yee@ye kee[&me efue. 1.1.2 efJeosMeer Deveg<ebefieeeb ke) yeQefkebie i) yeQke Dee@He ye[ewoe (yeeslmeJeevee) efue. ii) yeQke Dee@He ye[ewoe (kesvee) efue. iii) yeQke Dee@He ye[ewoe (etieeb[e) efue. iv) yeQke Dee@He ye[ewoe (iegeevee) DeeFSvemeer v) yeQke Dee@He ye[ewoe (lebpeeefveee) efue. vi) yeQke Dee@He ye[ewoe ef$eefveoeo SJeb esyesiees efueefces[ vii) yeQke Dee@He ye[ewoe (Ieevee) efue. viii) yeQke Dee@]he ye[ewoe (vetpeeruewv[) efue. Ke) iewj yeQefkebie i) yee@ye (et kes) efue.

1.1

1.1.1 Domestic Subsidiaries a) Banking

Yeejle Yeejle Yeejle

98.57% 100.00% 100.00%

98.57% 100.00% 100.00%

i) The Nainital Bank Ltd. b) Non Banking i) BOB Capital Markets Ltd. ii) BOB Cards Ltd. 1.1.2 Overseas Subsidiaries a) Banking

India India India

98.57 100.00 100.00

98.57 100.00 100.00

yeeslmeJeevee kesvee etieeb[e iegeevee lebpeeefveee ef$eefveoeo SJeb esyesiees Ieevee vetpeeruewv[

100.00% 86.70% 80.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

100.00% 86.70% 80.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

i) Bank of Baroda (Botswana) Ltd. ii) Bank of Baroda (Kenya) Ltd. iii) Bank of Baroda (Uganda) Ltd. iv) Bank of Baroda (Guyana) Inc. v) Bank of Baroda (Tanzania) Ltd

Botswana Kenya Uganda Guyana Tanzania

100.00 86.70 80.00 100.00 100.00 100.00 100.00%

100.00 86.70 80.00 100.00 100.00 100.00 100.00% 100.00% 100.00%

vi) Bank of Baroda Trinidad & Tobago Trinidad & ltd. Tobago vii) Bank of Baroda (Ghana) Ltd. b) Non Banking i) BOB (UK) Ltd.
1.2 Associates

Ghana

viii) Bank of Baroda (Newzealand) Ltd. Newzealand 100.00% United Kingdom 100.00%

etveeFs[ eEkeie[ce

1.2 meneesieer FkeeFeeb mecesefkele efJeeere efJeJejCeer (meerSHeSme) ceW meceeefnle meneesieer FkeeFeeW kes efJeJejCe efvecveefueefKele nQ : veece
Name

The particulars of Associates considered in the CFS are as under:

Country of Incorporation

osMe, peneb efJeeceeve nw

cetue mebmLee kee efnmmee (%)

Parents ownership Interest (%) as on 31.03.12 31.03.11

(ke) Fv[es peeefcyeee yeQke efueefces[ (ie) #es$eere ieeceerCe yeQke:i)

(a) Indo Zambia Bank Limited (c) Regional Rural Banks

peeefcyeee /Zambia Yeejle/ India Yeejle/ India Yeejle/ India Yeejle/ India Yeejle/ India Yeejle/ India

20 49 35 35 35 35 35

20 49 35 35 35 35 35

(Ke) ye[ewoe Heeeeseveej Demes cesvespecesv kebHeveer efue. (b) Baroda Pioneer Asset Management Co. Ltd. f ye[ewoe Gej eosMe ieeceerCe yeQke
i) Baroda Uttar Pradesh Gramin Bank ii) Nainital-Almora Kshetriya Gramin Bank iii) Baroda Rajasthan Gramin Bank iv) Baroda Gujarat Gramin Bank v) Jhabua-Dhar Kshetriya Gramin Bank

ii) vewveerleeue-Deucees[e #es$eere ieeceerCe yeQke iii) ye[ewoe jepemLeeve ieeceerCe yeQke iv) ye[ewoe iegpejele ieeceerCe yeQke v) PeeyegDee-Oeej #es$eere ieeceerCe yeQke

215

Jeeef<e&ke efjhees& Annual Report

1.3 mebege Gece

2011-12

1.3

Joint Ventures Percentage of Ownership (%) as on 31.03.2012 31.03.2011 44 40

veece / Name

Country of Incorporation

osMe peneb efJeeceeve nw

cetue mebmLee kee efnmmee

ke)
a) b)

FefC[eeHem& ueeFHe FbMeesjWme kecheveer efue.

IndiaFirst Life Insurance Company Ltd.

India Malaysia 2.

Yeejle

44 40

Ke) 2.
e. meb

FefC[ee FbjvesMeveue yeQke (ceuesefMeee) yeerSe[er.

India International Bank (Malaysia) Bhd.

ceuesefMeee

meneesieer FkeeFeeW ceW efveJesMe kee efJeJejCe

efJeJejCe
Sr. No. Particulars

Particulars of the Investment in Associates (` kejes[ ceW / ` in Crores)

31.03.2012 kees 31.03.2011 kees

As at 31.03.2012 As at 31.03.2011

(ke) meneesieer FkeeFeeW ceW efveJesMe keer ueeiele (Ke) GHejeskele (ke) ceW Meeefceue DeefOeienCe Hej meeKe (ie) (Ie) (*) (e) GHejeskele (ke) ceW DeefOeienCe Hej eejef#ele hetbpeer Hegvecet&ueebefkele eejef#ele efveefOe Deewj SHemeer mebJeJenej eejef#ele efveefOe kes Keeles ceW HeefjJeOe&ve DeefOeienCe GHejevle ieg[ efJeue/Deejef#ele hetbpeer kes ueeYe (Meg) kee DebMe 31 ceee& kees efveJesMe (ke-Ke-ie + Ie + *)

a. b. c. d.

Cost of Investment in Associates Goodwill on acquisition included in (a) above Capital reserve on acquisition included in (a) above Additions on account of Revaluation reserve & Foreign Currency Translation reserve Share of post acquisition profits (Net) of Goodwill/ Capital Reserve Investment as at 31st March (a -b-c+d+e) Investment in India Investment outside India Total (g + h) 3.

152.94 25.27 3.54

141.39 25.27 3.62

e. f. g. h. i.

239.11 370.32 324.61 45.71 370.32

197.54 317.28 279.66 37.62 317.28

() Yeejle ceW efveJesMe (pe) Yeejle kes yeenj efveJesMe (Pe) kegue ( + pe) 3. Deveg<ebefieeeW /meneesieer FkeeFeeW keer efJeeere efJeJejefCeeeb

Financial Statements of Subsidiaries / Associates

f ] 3.1.1 Deveg<ebeieeeW leLee meneesieer FkeeFeeW keer efJeeere efJeJejefCeeeb, yeQke Dee@He ye[ewoe (etieeb[e) efue.(Fmekeer mebhetCe& mJeeefcelJe Jeeueer Deveg<ebieer yeQke Dee@he ye[ewoe kewefHeue ] ceekex etieeb[e efue. kees Meeefceue kejles ngS), yeQke Dee]He ye[ewoe (kesvee) efue., yeQke @ Dee]He ye[ewoe (lebpeeefveee) efue. kees e[kej, efpevekeer 31 ceee&, 2012 leke leweej @ s keer ieF& nw Gmeer efjHeeseie leejerKe kes Devegmeej leweej keer ieF& nQ efpeme leejerKe kees f cetue mebmLee keer efJeJejCeer leweej keer ieF& nw. Gkele Deveg<ebeieeeW keer efJeJejefCeeeb 31 f efomebyej, 2011 keer efmLeefle kes DevegHe leweej keer ieF& nQ. HeyebOeve eje eLee HeceeefCele 1 peveJejer, 2012 mes 31 ceee&, 2012 kes yeere DeHese#ele meceeeespeveeW f nsleg keesF& GuuesKeveere mebJeJenej veneR ngDee nw. 3.1.2 mecesefkele efJeeere efJeJejCeer Je<e& 2011-12 ceW yeQke Dee@]He ye[ewoe (yeeslmeJeevee) efue. leLee yeQke Dee@]he ye[ewoe (ef$eefveoeo SJeb esyewiees) efue. kes DeuesKee hejeref#ele efJeeere efJeJejefCeeeW kee Yeer meceeJesMe nw. 3.2 yeQke keer meneesieer FkeeF& ye[ewoe Heeeesefveej Smes cewvespeceW keb.efue. keer efveJesMe leLee Deeue DeeefmleeeW Hej cetueeme kes efueS eeJeOeeve keer uesKeebkeve veerefleeeb yeQke (cetue mebmLee) mes efYevve nQ. Fmekes HeYeeJe kes HeceeCe kee GuuesKe mecesefkele efJelleere efJeJejCe ceW vener efoee ieee nw, keeeWefke eyebOeve keer jee ceW en cenlJehetCe& veneR nw.

3.1.1 The audited financial statements of the subsidiaries and associates have been drawn up to the same reporting date as that of the Parent i.e. 31st March, 2012 except for Bank of Baroda (Uganda) Ltd, (including its whollyowned subsidiary Baroda Capital Markets (Uganda) Ltd.), Bank of Baroda (Kenya) Ltd., Bank of Baroda (Ghana) Ltd. and Bank of Baroda (Tanzania) Ltd., which have been drawn up to 31st December, 2011. As certified by the Management, there are no significant transactions or other events during 1st January, 2012 to 31st March, 2012 requiring adjustment therein. 3.1.2 CFS for the year 2011-12 of the group includes unaudited financial statements of subsidiaries viz., Bank of Baroda (Botswana) Ltd. and Bank of Baroda (Trinidad and Tobago) Ltd. 3.2 The accounting policies of Baroda Pioneer Asset Management Co. Ltd, an associate of the parent on Investments and Provision for Depreciation on Fixed Assets are different from the Parent. Impact of the same is not given in the Consolidated Financial Statement, and in the opinion of the Management the same is not material.

216

Jeeef<e&ke efjhees& Annual Report

4. 31.03.2012 kees meceehle Je<e& nsleg efvecveefueefKele osMeere Deveg<ebefieeeW kes Keeles kebHeveer DeefOeefveece, 1956 keer Oeeje 619 (4) kes Debleie&le Yeejle kes efveeb$eke SJeb ceneuesKee Hejer#eke keer efHHeefCeeeW kes DeOeOeerve nQ : 1) yee@ye kewefHeue ceekexmed efue. 2) yee@ye kee[&med efue. Hetbpeeriele Heejef#ele efveefOe Hetbpeeriele Heejef#ele efveefOe ceW Deeue mebHeefeeeW kes Hegvecet&ueebkeve kes HeuemJeHe nesves Jeeueer cetueJe=ef SeerSce eefleYetefle efyeeer hej ueeYe (kej SJeb eejef#ele efveefOe ceW DeblejCe kes heeeled) leLee ueIeg / ceOece GeesieeW kes efueS efveee&le efJekeeme HeefjeespeveeDeeW /Deeweesefieke efveee&leeW HeefjeespeveeDeeW nsleg efJeMJe yeQke keer eespeveeDeeW kes Debleie&le Yeejle mejkeej keer DebMeoeve jeefMe Meeefceue nQ. 6. kejeW kes efueS eeJeOeeve 6.1 Deeekej kee HeeJeOeeve, DeHeerueere HeeefOekeeefjeeW kes efveCe&eeW kees Oeeve ceW jKeles ngS leLee HejeceMe&oelee kes HejeceMe& mes efkeee ieee nw. 6.2 Deefece he mes Yegieleeve efkeee ieee kej/eesle hej keee ieee kej, eeJeOeeve kes Ghejeble nw SJeb en `Deve DeeefmleeeW' kes lenle `2017.81 kejes[ jKee ieee nw. FmeceW cetue kee `1993.11 kejes[ Meeefceue nw pees efJeefYeVe Je<eeX kes oewjeve yeQke eje Yegieleeve efkeS ieS efJeJeeefole kej ceebieeW kes Yegieleeve mes mebyebefOele meceeeesefpele jeefMe nw. Ge ceebieeW kes mebyebOe ceW yeQke eje efkemeer ekeej kee eeJeOeeve DeeJeMeke veneR mecePee ieee nw keeeWefke yeQke keer jee leLee Gmekes keeGbefmeuees keer jee Deewj/DeLeJee veeefeke Iees<eCeeDeeW kes Devegmeej efveOee&jCe kelee& DeefOekeejer eje heefjJeOe&ve/DemJeerke=efle Deefveele nw. 7. yeQke keer keg mebheefeeeb hegvecet&efuele jeefMe kes DeeOeej hej oMee&eer ieeer nw. heefjmej kes mebyebOe ceW Je<e& kes Deble leke kegue hegvece&tueve jeefMe `1773.43 kejes[ (efJeosMeer keeee&ueeeW kes `30.55 kejes[ meefnle) leLee cetueeme kes Ghejeble hegvece&tueve jeefMe `1173.68 kejes[ (efheues Je<e& `1242.49 kejes[) Meeefceue efkeee ieee nw. eeJeOeeveeW SJeb DeekeefmcekeleeDeeW kee Deueie Deueie efJeJejCe ueeYe neefve Keeles ceW oMee&S ieS eeJeOeeveeW SJeb DeekeefmcekeleeDeeW kee Deueie Deueie efJeJejCe efvecveevegmeej nw :
8 4.

2011-12

The accounts of the following domestic subsidiaries for the year ended 31st March, 2012 are subject to the comments of Comptroller & Auditor General of India under Section 619(4) of the Companies Act, 1956: 1) BOB Capital Markets Ltd. 2) BOB Cards Ltd.

5.

5.

Capital Reserves Capital Reserve includes appreciation arising on revaluation of immovable properties, profit on sale of HTM securities (net of tax and transfer to Statutory Reserve) and amount subscribed by Government of India under the World Banks Scheme for Export Development Projects / Industrial Export Projects for small / medium scale industries. Provision for Taxes Provision for taxes are arrived at after due consideration of decisions of appellate authorities and advice of Consultant. Tax paid in advance / tax deducted at source is net of provisions and is appearing under Other Assets amounting to `2017.81 crores, includes `1993.11 crores of the parent, represents amounts adjusted by the department / paid by the Parent in respect of disputed tax demands for various assessment years. No provision is considered necessary in respect of the said demands as in the parents view, duly supported by counsels opinion and / or judicial pronouncements, additions / disallowances made by the Assessing Officer are not sustainable. Certain properties of the Parent are stated at revalued amounts. The gross amount of the revaluation included in premises as at the year `1777.43 crores (including `30.55 crores at overseas offices) and net of depreciation the revaluation amounts to `1173.68 crores (Previous Year `1242.49 crores). Break up of Provisions and Contingencies The break-up of provisions and contingencies appearing in Profit & Loss Account is as under: (` kejes[ ceW / ` in Crores)

6. 6.1

6.2

8.

efJeJejCe yesKeeles [eues ieS $e+CeeW/SveheerS kes efueS eeJeOeeve hegveie&ef"le ceeveke Je DeJeceeveke KeeleeW ceW yeepe kes meseerHeeFpe nsleg eeJeOeeve osMeiele peesefKece eyebOeve nsleg eeJeOeeve kejeW kes efueS eeJeOeeve (DeemLeefiele kej meefnle) efveJesMe hej cetueeme nsleg eeJeOeeve ceeveke DeeefmleeeW nsleg eeJeOeeve kece&eejer keueeCe Jee nsleg eeJeOeeve Deve pees[

Particulars Bad debts written off / Provision made towards NPA Provision towards sacrifice of interest in Restructured standard and sub-standard accounts Provision for Country Risk Management Provision for taxes (including deferred Taxes) Provision for depreciation on investment Provision for standard assets Provision for staff welfare expenses Others Total

Current Year Previous Year 1595.98 1086.11 296.32 5.22 1087.98 238.81 449.66 25.00 493.76 4192.73 (4.71) 2.06 1477.22 12.12 224.16 15.00 369.06 3181.02

eeuet Je<e&

efJeiele Je<e&

217

Jeeef<e&ke efjhees& Annual Report

9. S Sme-15 - kece&eejer ueeYe (yeQke) uesKee ceeveke ekeerkejCe -

2011-12

9.

AS-15 Employee Benefits [Parent] Disclosures Principal Actuarial Assumptions [Expressed as Weighted Averages] (` kejes[ ceW) / (` in crores)

cetue yeerceebefkeke OeejCee (Yeeefjle Deewmele kes He ceW Jekele)

eespevee kee mJehe / TYPE OF PLAN HeWMeve GHeoeve DeJekeeMe Deefle. Pension Gratuity vekeoerkejCe mesJee Leave ueeYe
encashment 8.50% 4.00% 2.00% -

ARB

ef[mkeeGb oj Jesleve Je=ef oj eme oj eespeveeiele DeeefmleeeW Hej mebYeeefJele efjve& js

Discount rate Salary Escalation Rate Attrition Rate Expected Rate of Return on plan Assets

8.75% 4.00% 2.00% 8.00%

8.50% 4.00% 2.00% 8.00%

8.50% 4.00% 2.00% -

oseleeDeeW kes DeejbefYeke Deewj Debeflece Mes<e kee meceeOeeve

Reconciliation of opening and closing balance of liability (` kejes[ ceW) / (` in crores)

eespevee kee mJehe / TYPE OF PLAN HeWMeve GHeoeve DeJekeeMe Deefle. Pension vekeoerkejCe Gratuity mesJee Leave ueeYe
encashment
48.43 33.90 48.16 -28.07

ARB

1/4/2011 kees HeerJeerDees pees[s-yeepe keer ueeiele b pees[s-eeuet mesJee ueeiele b Ieeesb-Heoe ueeYe pees[s-oeefelJe Hej yeerceebekeke neefve/ueeYe(-) b f 31.03.2012 kees HeerJeerDees

PVO as at 01.04.2011 Add- Interest Cost Add- Current Service Cost Less- Benefits Paid Add- Actuarial loss/gain(-) on obligation PVO as at 31.03.2012

6654.04 563.82 146.39 334.44 3.74 7033.55

559.91 1327.35 441.52 111.95 53.96 128.45 52.04 37.28 12.25 30.47 -13.96

566.01 1416.85 446.62

eespevee DeeefmleeeW kes Gefele cetue kes DeejbefYeke Mes<e SJeb Debeflece Mes<e kee meceeOeeve

Reconciliation of opening & closing balance of fair value of plan assets (` kejes[ ceW / `in Crores)

eespevee kee mJehe / TYPE OF

PLAN Pension

HeWMeve

Gratuity 906.86 101.05 420.50 128.45 8.88 1308.84

GHeoeve

1/4/2011 kees eespeveeiele DeeefmleeeW kee Gefele cetue

Fair Value of plan assets as on 01-04-2011 Add- Expected Return on Plan Assets Add- Contributions Add- transfer from other trust and members Less- Benefits Paid Add- Actuarial gain/(-)loss Fair Value of Plan Assets as on 31.03.2012

4388.57 431.11 1167.53 97.58 334.44 -10.06 5740.29

pees[- eespeveeiele DeeefmleeeW hej mebYeeefJele efjve& W pees[- DebMeoeve W pees[- Deve veeme SJeb meomeeW mes Debleefjle W IeeeW-Heoe ueeYe pees[-yeerceebefkeke ueeYe / (-) neefve W 31.03.2012 kees eespeveeiele DeeefmleeeW kee Gefele cetue

218

Jeeef<e&ke efjhees& Annual Report

legueve-He$e ceW ceeve jeefMe
Amount recognized in the Balance Sheet

2011-12

( ` kejes[ ceW / ` in Crores)

eespevee kee mJehe TYPE OF PLAN Deefle. mesJee ueeYe PENSION GRATUITY ENCASHMENT ARB HeWMeve DeJekeeMe vekeoerkejCe LEAVE ieseger
ke) oeefelJe kee HeerJeer Ke) eespeveeiele DeeefmleeeW kee Gefele cetue ie) Devlej Ie) DeefveOee&efjle mebeceCeMeerue oselee *) leguevehe$e ceW ceeve oselee
a) PV of obligation b) Fair value of plan assets c) Difference d) Unrecognised transitional liability e) Liability Recognised in the BS 7033.55 5740.29 1293.26 1097.94 195.32 566.01 566.01 566.01 1416.85 1308.84 108.01 108.01 446.62 446.62 446.62

ueeYe-neefve Keeles ceW efveOee&efjle jeefMe

Amount recognized in the P & L Account ( ` kejes[ ceW / ` in Crores)

eespevee kee mJehe TYPE OF PLAN

PENSION

HeWMeve DeJekeeMe vekeoerkejCe LEAVE

33.90 48.43 -

Deefle. mesJee ueeYe GRATUITY ENCASHMENT ARB ieseger

53.96 111.95 -101.05 43.17 12.25 37.28 -13.96

ke) Ke) ie) Ie) *) e)

eeuet mesJee ueeiele yeepe ueeiele eespeveeiele Deeefmle Hej mebYeeefJele efjve& eqveOee&efjle efheueer mesJee ueeiele (-) Je<e& kes oewjeve mebeceCeere oselee ueeYe neefve Keeles ceW efveOee&efjle Kee&

a) b) c) d) e)

Current Service Cost Interest Cost Expected Return on Plan Assets Net Actuarial Loss/gain(-) Transitional liability recognized in the year

146.39 563.82 -431.11 13.80

-28.07

378.98 671.88

39.20 93.46

37.60 145.63

45.40 80.97

Expenses Recognised in P&L

Deieueer DeJeefOe (2012-13) kes efueS mebYeeefJele DebMeoeve efJeJejCe mebYeeefJele DebMeoeve efveJesMe Hewve& efJeJejCe kesvere mejkeej eefleYetefleeeb jepe mejkeej eefleYetefleeeb keeheexjs (heerSmeet) keeheexjs (heeFJes) Deve kegue

Expected contribution for next period (2012-13) ( ` kejes[ ceW / ` in Crores) Particulars Expected contribution investment Pattern Particulars Central Government Securities State Government Securities Corporate (PSU) Corporate (Private) Others Total

HeWMeve / Pension
401.57

iesegerr / Gratuity
136.01 ( ` kejes[ ceW / ` in Crores)

Pension 23.91 % 20.74 % 34.69 % 3.05 % 17.61 % 100.00 %

Gratuity 20.33 % 21.56 % 29.41 % 2.12 % 26.58 % 100.00 %

219

Jeeef<e&ke efjhees& Annual Report

10. mesieceW efjHeesefie (SSme 12)

2011-12

10.

uesKee ceeveke 17 - mesieceW efjHeesefie kes lenle ekeerkejCe Yeeie ke eeLeefceke Keb[

Segment Reporting (AS 17) Accounting Standard 17 - Disclosure under Segment Reporting Part A: Primary Segments (` kejes[ ceW / ` in Crores)

efyepevesme mesieceW jepemJe heefjCeece Deveeyebefle Kee& Heefjeeueveiele ueeYe Deeekej efJeefMe< ueeYe / neefve Meg ueeYe Deve metevee mesieceW Deeefmleeeb Deveeyebefle Deeefmleeeb kegue Deeefmleeeb mesieceW oseleeSb Deveeyebefle oseleeSb kegue oseleeSb efveeesefpele Hetbpeer Deveeyebefle kegue efveeesefpele Hetbpeer

Business Segments Revenue Result Unallocated Expense Operating Profit Income taxes

Treasury 2011-12 7453.90 925.50

^spejer

Corporate / Wholesale Banking 2010-11 2011-12 2010-11 5692.51 13185.19 9878.83 912.04 980.42 1714.37

keeHeexjs/nesuemesue yeQefkebie

Retail Banking 2011-12 8730.83 2849.50 2010-11 6179.83 1371.18

efjsue yeQefkebie

Banking & Other Operations 2011-12 2010-11 5218.99 4049.24 3173.47 2960.49

Deve yeQefkebie Heefjeeueve

Total 2011-12 34588.91 7928.90 1592.86 6336.04 1087.47 --5248.57 2010-11 25800.41 6958.08 1047.15 5910.93 1477.22 --4433.71

kegue

Extra-ordinary Profit/loss Net Profit Other Information Segment Assets 105423.13 Unallocated Assets Total Assets Segment Liabilities 98850.77 Unallocated Liabilities Total Liabilities Capital Employed 6572.36 Unallocated Total Capital Employed

87263.90 140909.25 116945.44

64819.14

55496.07 141608.18 103595.07 452759.70 363300.48 4652.31 2913.29 457412.01 366213.77

82062.92 132124.59 109975.42

60778.14

52188.47 132779.94

97420.73 424533.44 341647.54 4362.27 2739.66

428895.71 344387.20 5200.98 8784.66 6970.02 4041.00 3307.60 8828.24 6174.33

28226.26 290.04 28516.30

21652.93 173.64 21826.57

Yeeie-Ke - ieewCe mesieceW / Part B : Secondary Segments

efJeJejCe jepemJe Deeefmleeeb
Particulars Revenue Assets Domestic Operations 2011-12 29907.95 323453.13 2010-11 22550.54 272458.10

(` kejes[ ceW / ` in Crores) International Operations 2011-12 4540.52 133958.87 2010-11 3249.87 93755.67

osMeere heefjeeueve

Devleje&^ere heefjeeueve

kegue / Total
2011-12 34448.47 457412.00 2010-11 25800.41 366213.77

efhheCeer : 1. Yeejleere efjpeJe& yeQke kes eqoMee efveoxMeevegmeej uesKeebkeve ceevekeeW kes Devegheeueve ceW yeQke ves ^spejer Dee@hejsMeve, nesuemesue, efjsue Deewj Deve yeQefkebie heefjeeueveeW kees eeLeefceke keejesyeej mesieceW Deewj osMeere Deewj Devleje&^ere kees ieewCe / Yeewieesefueke mesieceW kes he ceW Deheveeee nw. 2. yeQefkebie SJeb Deve heefjeeueveeW ceW Deve yeQefkebie leLee iewj yeQefkebie heefjeeueve Meeefceue nQ. 3. mesieceW jepemJe yeee eenkeeW mes eehle jepemJe kees oMee&lee nw. 4. mesieceW heefjCeece lee kejles mecee, yeQke eje DeheveeF& ieF& DeblejCe cetue efveOee&jCe eCeeueer kees eeesie ceW ueeee ieee nw. 5. eleske mesieceW kes efueS efveeesefpele hetbpeer kees mesieceW keer DeeefmleeeW kes efueS Deevegheeefleke leewj Deeyebefle efkeee ieee nw.

Notes: 1. As per guidelines of RBI on compliance with Accounting Standards, parent has adopted Treasury Operations, Wholesale, Retail and other Banking Operations as Primary business segments and Domestic and International as Secondary / Geographic segments. 2. Banking & Other operations includes other banking operations and nonbanking operations 3. Segment revenue represents revenue from external customers. 4. In determining the segment results, the funds transfer price mechanism followed by the Parent has been used. 5. Capital Employed for each Segment has been allocated proportionate to the assets of the Segment.

220

Jeeef<e&ke efjhees& Annual Report

11. mebyebefOele heeea ekeerkejCe (SSme-18)
S.No Name 1 3 4

2011-12

11.
Designation

Related Party Disclosures (AS-18)

veece

heoveece

Current Year

heeefjeefceke Remuneration eeuet Je<e& efheuee Je<e&

25,37,459 21,97,317 21,22,495

Previous Year 21,87,200 18,37,145 13,57,347

eer. Sce. [er ceuee

Shri M.D.Mallya

DeOe#e SJeb eyebOe efveosMeke keee&keejer efveosMeke keee&keejer efveosMeke

Executive Director Executive Director

Chairman & Managing Director

eer jepeerJe kegceej ye#eer eer Sve. Sme. eerveeLe

Shri N.S.Srinath

Shri Rajiv Kumar Bakshi

12. eefle Mesej Depe&ve (SSme-20)

12.

Earnings per Share (AS-20)

Current Year i. ii. iii. iv.

eeuet Je<e&

Previous Year 4433.71 364490716 121.64 ` 10.00

efJeiele Je<e&

FefkeJeer Mesej OeejkeeW nsleg kej kes yeeo GheueyOe Meg ueeYe (` kejes[es ceW) FefkeJeer MesejeW keer mebKee (Yeeefjle) eefle Mesej cetue Je [eeuets[ Depe&ve `10 eleske kes eefle FefkeJeer Debefkele Mesej cetue

Net Profit after tax available for Equity shareholders (` in crores) Number of Equity Shares (Weighted) Basic and diluted earnings per share of `10/- each (`) Nominal Value per Equity Share 13.

5248.57 391653059 134.01 ` 10.00

13. Deee hej kej ieCevee (SSme-22) ke. DeemLeefiele kej oselee (efveJeue) efJeJejCe
Particulars

Accounting for Taxes on Income (AS-22) a. Deferred Tax Assets (Net) 31.03.2012 31.03.2011

Deeefmleeeb
Asset

Liability
-

oselee

Deeefmleeeb
Asset
3.79

Liability
-

oselee

Deeekej DeefOeefveece kes lenle yener cetueeme leLee cetueeme kes yeere Deblej Deeekej DeefOeefveece 1961 keer Oeeje 36(1) (viii) kes lenle keeQefleeeb Deve mebefoiOe $e+Ce SJeb Deefieceebs kes efueS HeeJeOeeve Deeekej DeefOeefveece keer Oeeje 40(S) (DeeF& S) kes lenle Deceeve jeefMe ger vekeoerkejCe nsleg eeJeOeeve mebefoiOe $e+CeeW leLee DeeqeceeW nsleg eeJeOeeve (efJeosMeer) pees[ Meg DeemLeefiele kej oselee / Deeefmleeeb

Difference between book depreciation and Depreciation under Income Tax Act Deduction under section 36(1)(viii) of the Income-tax Act, 1961 Others Provision for doubtful debts and advances Amount Disallowable U/S 40(a)(ia) of the IT Act Provision for leave encashment Provision for doubtful debts and advances (foreign) Total: Net Deferred tax Liability /Asset

8.94

0.16 0.03 -

0.24 -

2.77 -

2.22 -

11.90 11.90

6.25 6.25

221

Jeeef<e&ke efjhees& Annual Report

Ke. DeemLeefiele kej oselee (efveJeue) efJeJejCe Deeekej DeefOeefveece kes lenle yener cetueeme leLee cetueeme kes yeere Deblej Deeekej DeefOeefveece 1961 keer Oeeje 36(1) (viii) kes lenle keeQefleeeb Deve mebefoiOe $e+Ce SJeb Deefieceebs kes efueS HeeJeOeeve Deeekej DeefOeefveece keer Oeeje 40(S) (DeeF& S) kes lenle Deceeve jeefMe ger vekeoerkejCe nsleg eeJeOeeve mebefoiOe $e+CeeW leLee DeeqeceeW nsleg eeJeOeeve (efJeosMeer) pees[ Meg DeemLeefiele kej oselee / Deeefmleeeb 14.

2011-12

b. Deferred Tax Liabilities (Net) 31.03.2012 (` kejes[ ceW / ` in Crores) 31.03.2011

Particulars Difference between book depreciation and Depreciation under Income Tax Act Deduction under section 36(1) (viii) of the Income-tax Act, 1961 Others Provision for doubtful debts and advances Amount Disallowable U/S 40(a) (ia) of the IT Act Provision for leave encashment Provision for doubtful debts and advances (foreign) Total: Net Deferred tax Liability /Asset
14.

Deeefmleeeb
Asset -

Liability 90.16

oselee

Deeefmleeeb

Asset -

Liability 53.51

oselee

9.84 174.43 76.14 260.41 -

426.96 517.12 256.71

9.70 158.86 168.56 -

217.22 270.73 102.17

15.

16.

Heefjeeueve yebo kejvee (SSme 24) efJeeere Je<e& 2011-12 kes oewjeve yeQke ves DeHeveer efkemeer Yeer MeeKee kees yebo kejves mebyebOeer keee&Jeener veneR keer nw, HeuemJeHe oseleeDeeW kees kece kejkes DeeefmleeeW keer Jemetueer keer pee mekeer nw Deewj mebHetCe& yeQke mlej Hej DeHeves Heefjeeueve ceW efkemeer keee&Jeener keer meceeefHle, efpememes GHejeskele HeYeeJe He[s, mebyebOeer efveCe&e veneR efueee ieee nw. DeeefmleeeW kee Devepe&ke yevevee (SSme-28) uesKee ceeveke-28 DeeefmleeeW kee FbhesejceW kes Keb[ 5 mes Keb[ 13 kes Debleie&le keesF& cenlJehetCe& GuuesKe ve nesves kes heuemJehe eeuet efJeeere Je<e& ceW Deeue mebheefe kee keesF& Yeer FbhesejceW pejer veneR nw. eeJeOeeve, Deekeefmceke oseleeSb leLee Deekeefmceke Deeefmleeeb (SSme-29) oseleeDeeW kes efueS eeJeOeeveeW kee mebeueve (Deve kes efueS eeJeOeeveeW kees es[kej)
Particulars

15.

16.

AS-24 Discontinuing operations During the financial year 2011-12 the Group has not discontinued the operations of any of its branches, which resulted in shedding of liability and realization of the assets and no decision has been finalized to discontinue an operation in its entirety, which will have the above effect. AS-28 impairment of Assets In view of the absence of indication of material impairment within the meaning of clause 5 to clause 13 of AS 28 Impairment of Assets, no impairment of fixed assets is required in respect of current financial year. AS-29 Provisions, Contingent Liabilities and Contingent Assets: Movement of provisions (excluding provisions for others)

(` in crores)

efJeJejCe

1 Deewue kees Mes<e Je<e& kes oewjeve eoe Je<e& kes oewjeve Heegkele 31 ceee& kees Mes<e DeeGHeuees/DeefveefMeleleeDeeW kee mecee

Balance as on 1st April Provided during the year Amount used during the year Balance as at 31st March Timing of Outflow / uncertainties

Contingencies Current Previous Year Year 8.82 4.87 1.31 10.13 Outflow on settlement / crystallization 3.95 8.82

cegkeoceW Legal Cases / DeekeefmcekeleeSb

Deekeefmceke oseleeSb legueveHe$e kes Mes[detue 12 kes e meb. (I) mes (VI) ceW G=le Ssmeer oseleeSb Deoeuele kes efveCe&e, Hebe Hewmeues, Deoeuele kes yeee efvemleejCe, DeHeerue kee efveHeeje, ceebieer ieF& jeefMe, DevegyebOeve oeefelJeeW kes mebyebOe ceW, eceMe: mebyebefOele Heeef&eeW eje keer ieF& ceebieeW Hej efveYe&j kejleer nQ. Ssmes ceeceueeW ceW keesF& HeefleHetefle& DeHesef#ele veneR nw.

Contingent Liabilities Such liabilities as mentioned at Serial No (I) to (VI) of Schedule 12 of Balance Sheet are dependent upon, the outcome of court, arbitration, out of court settlement, disposal of appeals, the amount being called up, terms of contractual obligations, development and raising of demand by concerned parties respectively. No reimbursement is expected in such cases.

222

Jeeef<e&ke efjhees& Annual Report

17. Deefleefje ekeerkejCe cetue yeQke SJeb Deveg<ebefieeeW keer Deueie-Deueie efJeeere efJeJejefCeeeW ceW eke keer ieF& Deefleefje metevee kee meerSHeSme kes mener SJeb mhe efkeesCe mes mebyebOe veneR nw Deewj meeLe ner Ssmeer ceoeW mes mebyebefOele metevee kees, pees cenlJehetCe& veneR nw, meerSHeSme ceW eke veneR efkeee ieee nw. 18. Je<e& kes oewjeve, cetue yeQke Deewj Gmekes Deveg<ebieer vewveerleeue yeQke efueefces[ ves Gve kece&eeefjeeW kes efueS heWMeve efJekeuhe hegve: Keesuee, efpevneWves henues heWMeve eespevee kees enCe veneR efkeee Lee. 19289 kece&eeefjeeW eje en efJekeuhe enCe kejves kes heefjCeecemJehe 1855.71 kejes[ hees keer oselee me=efpele ngF&. Fmekes Deefleefje Je<e& kes oewjeve mecetn kes kece&eeefjeeW kees ose eseger keer meercee ceW eseger Yegieleeve DeefOeefveece, 1972 ceW mebMeesOeve kes DevegmejCe ceW Je=ef keer ieF& Leer. Fmekes heefjCeecemJehe mecetn keer eseger oselee ye{kej 10.09 kejes[ hees nes ieF&. uesKeebkeve ceeveke 15 kece&eejer ueeYe keer DeeJeMekeleeDeeW kes Devegmeej ueeYe leLee neefve Keeles ceW 1865.80 kejes[ hees keer mecee jeefMe eYeeefjle kejvee Dehesef#ele Lee. leLeeefhe Yeejleere efj]peJe& yeQke ves meeJe&peefveke #es$e kes yeQkeeW kes kece&eeefjeeW kes efueS heWMeve efJekeuhe hegve: Keesueves Deewj eseger meerceeDeeW ceW Je=ef efJeJeske meccele efveeeceke JeJenej kes yeejs ceW heefjhe$eebke [eryeerDees[er.yeerheer.yeermeer.80/21.04.018/2010-11 efoveebke 9 HejJejer 2011 kees peejer efkeee nw. Ge heefjhe$e kes eeJeOeeveeW kes Devegmeej mecetn ceW ueeYe-neefve Keeles ceW 746.32 kejes[ hees (1865.80 kejes[ hees kes 2/5 Yeeie kes he ceW) eYeeefjle efkeS nwQ. 1119.48 kejes[ hees (1865.80 kejes[ hees - 746.32 kejes[ hees) keer DeefveOee&efjle Mes<e jeefMe efnmeeye ceW ueer peeSieer Deewj Gmes Ge heefjhe$e ceW efveece yeeer ngF& DeJeefOe ceW efJecege/mesJeeefveJe=e kece&eeefjeeW ceW mebyebefOele keesF& kece&eejer Meeefceue veneR nw.
19. yeQke ves Yeejleere efj]peJe& yeQke kes he$e meb.etyeer[er.meerDees.SceF&DeejDeesF&Deej veb. 7814/09.16.901/2010.11 efo. 4 ceee&, 2011 ceW efoS ieS Devegceesove kes Devegmeej cesceve kees-Dee@hejsefJe yeQke efueefces[ keer efJeefvee|o DeeeqmleeeW SJeb oseleeDeeW kee DeefOeienCe efoveebke 18.04.2011 kees efkeee. Ge DeefOeienCe kes heefjCeecemJehe ` 149.25 kejes[ kes ngS Iees ceW mes yeQke ves 31 ceee& 2012 kees meceehle Je<e& kes oewjeve ` 49.75 kejes[ keer jeefMe ueeYe SJeb neefve Keeles ceW heYeeefjle keer nw. Yeejleere efj]peJe& yeQke kes he$e meb. [eryeerDees[er.meb.yeerheer. 1311/21.01.048/2012-11 efo. 25 pegueeF&, 2011 ceW efoS ieS Devegceesove kes Devegmeej ` 99.50 kejes[ keer Mes<e jeefMe efJeeere Je<e& 2013-14 leke keer Mes<e DeJeefOe kes oewjeve Deevegheeefleke he mes heYeeefjle keer peeSieer. 20. yeQke ves peceeveleer DeJeceeveke DeefieceeW hej 15% keer efJeefveeeceke DeeJeMekelee keer leguevee ceW 20% kee heeJeOeeve efkeee nw. Fmekes Deefleefje yeQke ves keg Devepe&ke Iejsuet Deefiece KeeleeW ceW 31 ceee& 2012 kees ` 342.79 kejes[ (efheues Je<e& ` 320.08 kejes[) kee Deefleefje leoLe& heeJeOeeve efkeee nw.
18. 17. Additional Disclosures:

2011-12

Additional information disclosed in the separate financial statements of the Parent and the subsidiaries having no bearing on the true and fair view of the CFS and also the information pertaining to the items which are not material, have not been disclosed in the CFS. During the previous year, the Parent and its subsidiary The Nainital Bank Ltd. reopened the pension option for such of its employees who had not opted for the pension scheme earlier. As a result of exercise of such option by 19289 employees, the Group had incurred a liability of `1855.71 crores. Further, during the previous year, the limit of gratuity payable to the employees of the Group was also enhanced pursuant to the amendment to the Payment of Gratuity Act, 1972. As a result, the gratuity liability of the Group had increased by `10.09 crores. In terms of the requirements of the AS 15 - Employee Benefits, the entire amount of `1865.80 crores was required to be charged to the Profit and Loss Account. However, vide RBI circular no. DBOD.BP.BC.80/21.04.018/2010-11 on Re-opening of Pension Option to Employees of Public Sector Banks and Enhancement in Gratuity Limits Prudential Regulatory Treatment, dated 9th February 2011, the Group has charged an amount of `746.32 crores (representing two-fifth of `1865.80 crores) upto March 31, 2012. The unrecognized balance of `1119.48 crores (`1865.80 crores `746.32 crores) shall be accounted for and charged off over the balance period stipulated in terms of the said circular. This liability does not include any amount relating to separated/ retired employees. 19. The Parent has taken over specified Assets & Liabilities of The Memon Co-operative Bank Ltd on 18th April, 2011 as per approval granted by RBI vide letter no. UBD. CO.MEROER No. 7814/09.16.901/2010.11 dated 04th March, 2011. Out of the deficit of `149.25 crores on account of the said take over, the Parent has proportionately charged `49.75 crores of the said deficit to the Profit and Loss Account during the year ended 31st March, 2012. The balance amount of `99.50 crores will be charged proportionately during the remaining period till Financial Year 2013-14, as approved by RBI vide letter no. DBOD. No.BP.1311/21.04.048/2010-11 dated 25th July, 2011. The Parent has made provision @ 20% on the Secured Sub-standard Advance as against the Regulatory requirement of 15%. Further the Parent has made an additional ad-hoc provision of `342.79. Crores for the year ended March 31, 2012 (previous year `320.08 Crores) in certain non performing domestic advance accounts. 21. Previous Year Figures: Previous years figures of the group entities have been rearranged / recast / regrouped wherever considered necessary.

20.

21. efheues Je<e& kes Deebke[s mecetn mebmLeeDeeW kes efheues Je<e& kes Deebke[eW kees peneb DeeJeMeke mecePee ieee, Jeneb hegve: JeJeefmLele / hegveefve&Oeeefjle / hegve: mecetnerke=le efkeee ieee nw.

223

Jeeef<e&ke efjhees& Annual Report

2011-12

31 ceee& 2012 kees meceehle Je<e& kes efueS mecesefkele veieoer eJeen efJeJejCe

Statement of Consolidated Cash Flow for the year ended 31st March, 2012 (000 Devebefkele omitted)
31 ceee& 2012 kees meceeHle Je<e&
ke. Heefjeeueve keee&keueeHeebs mes vekeoer HeJeen : kej mes HetJe& Meg ueeYe efvecveefueefKele kes efueS meceeeespeve : Deeue DeeefmleeeW Hej cetueeme efveJesMeeW Hej cetue eme (HeefjHekeJe $e+CeHe$eeW meefnle) yes Keeles ceW [eues ieS DeMeesOe $e+Ce/ iewj efve<Heeoke DeeefmleeeW kes efueS HeeJeOeeve ceeveke DeeefmleeeW kes efueS HeeJeOeeve Deve ceoeW kes efueS HeeJeOeeve Deeue DeeefmleeeW keer efyeeer mes ueeYe /(neefve) ieewCe $e+CeeW Hej yeepe ueeYe/HeeJeOeeve, (Deueie mes efueee ieee) GHe pees[ efvecveefueefKele kes ef}S meceeeespeve : efveJesMeeW ceW (Je=ef) / keceer DeefieceeW ceW (Je=ef) / keceer Deve DeeefmleeeW ceW (Je=ef) / keceer GOeej jeefMeeeW ceW Je=ef / (keceer) pecee jeefMeeeW ceW Je=ef / (keceer) Deve oseleeDeeW leLee HeeJeOeeveesb ceW Je=ef /(keceer) Heoe Hele#e kej (efjHeb[ kee Meg) Heefjeeueve efeeekeueeHeeW mes efveJeue vekeoer (ke) Ke. efveJesMe mebyebOeer efeeekeueeHeeW mes vekeoer eJeen : Deeue DeeefmleeeW keer Kejero Deeue DeeefmleeeW keer efyeeer efveJesMe mebyebOeer keee&keueeHeeW mes Meg vekeoer (Ke) ie. efJelleere efeeekeueeHeeW mes vekeo eJeen Mesej hetbpeer
A. Cash flow from operating activities :
net Profit before taxes Adjustments for: Depreciation on fixed assets Depreciation on investments (including on Matured debentures) Bad debts written-off/Provision in respect of non-performing assets Provision for Standard Assets Provision for Other items (Profit)/loss on sale of fixed assets Payment/provision for interest on subordinated debt(treated separately) Sub total Adjustments for: 295,48,16 238,81,36 1892,81,38 449,66,42 523,98,03 (79,87) 914,36,03 10650,35,21 259,70,38 12,11,71 1081,40,04 224,16,04 386,12,58 12,67 846,16,11 8720,72,05 6336,03,70 5910,92,52

Year ended 31.03.2012

31 ceee& 2011 kees meceeHle Je<e&

Year ended 31.03.2011

(Increase)/Decrease in investments (Increase)/Decrease in advances (increase)/Decrease in other assets Increase/(Decrease)in borrowings Increase/(Decrease) in deposits Increase/(Decrease) in other liabilities and provisions Direct taxes paid (Net of Refund) net cash from operating activities (A) B. Cash flow from Investing activities : Purchase of fixed assets Sale of fixed assets net cash from investing activities (B) C. Cash flow from financing activities: Share Capital

(12781,39,85) (61884,83,95) (3545,00,45) 1031,35,69 81012,69,61 1928,70,34 (1774,47,81) 14637,38,79

(10867,30,43) (55454,61,41) (1828,71,14) 6771,68,11 65652,10,34 529,28,09 (1489,04,58) 12034,11,03

(456,14,17) 40,02,44 (416,11,73)

(376,06,61) 27,12,32 (348,94,29)

19,57,73

27,27,96

224

Jeeef<e&ke efjhees& Annual Report

2011-12

(000 Devebefkele omitted)

31 ceee& 2012 kees meceeHle Je<e&
Mesej Heerefceece iewj peceeveleer ieewCe yeeb[ ueeYeebMe iewj peceeveleer Heefleose yeeb[eW Hej Heoe /ose yeepe efJeeHees<eCe ieefleefJeefOeeeW mes Meg vekeoer (ie) vekeoer SJeb vekeoer mecelegue (ke)+(Ke)+(ie) ceW Meg Je=ef Je<e& kes DeejbYe ceW vekeoer SJeb vekeoer mecelegue Je<e& kes Deble ceW vekeoer SJeb vekeoer mecelegue efhheCeer
1 vekeoer leLee vekeoer mecelegue ceW neLe ceW vekeoer,

Year ended 31.03.2012

1625,11,20 188,37,19

31 ceee& 2011 kees meceeHle Je<e&

Year ended 31.03.2011

2433,72,03 2202,37,78

Share premium Unsecured Subordinated Bonds Dividend Interest paid / payable on unsecured redeemable bonds net cash from financing activities (C) net increase in cash & cash equivalents (A)+(B)+(C) Cash and cash equivalents as at the beginning of the year Cash and cash equivalents as at the end of the year
Notes: Cash & Cash equivalents includes Cash on hand, Balance with RBI & Other banks and Money at call and Short Notice. Components of Cash & Cash Equivalents Cash & Balance with RBI Balances with Banks and Money at Call and Short Notice total

(753,35,20) (914,36,03) 165,34,89 14386,61,95 51423,72,72 65810,34,67

(648,13,60) (846,16,11) 3169,08,06 14854,24,80 36569,47,92 51423,72,72

Yee.efj.yeQ. leLee Deve yeQkeeW kes Heeme Mes<e Deewj ceebie leLee DeuheeJeefOe veesefme hej cege Meeefceue nQ.

2 vekeoer leLee vekeoer mecelegue kes Ieke

31/3/2012 22268,34,40 43542,00,27 65810,34,67

31/3/2011 20394,41,61 31029,31,11 51423,72,72

Yee.efj.yeQ. kes Heeme vekeoer SJeb Mes<e yeQkeeW kes meeLe Mes<e leLee ceebie SJeb DeuheeJeefOe veesefme hej cege pees[

225

Jeeef<e&ke efjhees& Annual Report

2011-12

yeQke Dee@]He ye[ewoe keer mecesefkele efJelleere efJeJejefCeeeW hej uesKee hejer#ekeeW keer efjhees&
mesJee ceW, efveosMeke ceb[ue, yeQke Dee@]He ye[ewoe 1. nceves yeQke Dee@He ye[ewoe (eghe) kes 31 ceee&, 2012 kes mebueive mecesefkele legueve He$e Deewj Gmekes meeLe mebueive Gkele leejerKe kees meceeHle Je<e& kes mecesefkele ueeYe-neefve uesKes Deewj Ge leejerKe kees meceehle mecesefkele vekeoer eJeen efJeJejCeer keer uesKee Hejer#ee keer nw. FveceW efvecveefueefKele kes Keeles Meeefceue efkeS ieS nQ;
i. To

Auditors' Report on Consolidated Financial Statements of Bank of Baroda

The Board of Directors, Bank of Baroda 1. We have audited the attached Consolidated Balance Sheet of BANK OF BARODA (the Group) as on 31st March 2012, the Consolidated Profit and Loss Account for the year ended on that date and the Consolidated Cash Flow Statement for the year ended on that date, annexed thereto, in which are incorporated: Audited Accounts of the Bank of Baroda (The Bank), audited by us, vide our audit report dated May 4, 2012 Audited Accounts of -10- Subsidiaries, -7Associates and -2- Joint Ventures, audited by other Auditors, Unaudited Accounts of -2- Subsidiaries. The Consolidated Financial Statements are the responsibility of the Banks management and have been prepared by the management on the basis of separate financial statements and other financial information regarding subsidiaries, associates & joint ventures. Our responsibility is to express our opinion on these Consolidated Financial Statements based on our audit. 2. These Consolidated Financial Statements have been prepared by the Bank in accordance with the requirements of AS 21 (Consolidated Financial Statements), AS 23 (Accounting for Investment in Associates in Consolidated Financial Statements) and AS 27 (Financial Reporting of Interest in Joint Ventures) issued by the ICAI and the guidelines issued by the Reserve Bank of India. We conducted our audit of the Consolidated Financial Statements in accordance with the Auditing Standards generally accepted in India. These standards require that we plan and perform the audit to obtain reasonable assurance about whether the Financial Statements are prepared, in all material respects, in accordance with an identified financial reporting framework and are free of material misstatements. An audit includes, examining on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by the management as well as evaluating the overall financial statement presentation. We believe that our audit provides a reasonable basis for our opinion.

nceejer uesKee Hejer#ee efjHees& efoveebke 04.05.2012 kes Devegmeej nceejs eje uesKee hejeref#ele yeQke Dee@]He ye[ewoe (o yeQke) kes uesKee hejeref#ele Keeles, Deve uesKee hejer#ekeeW eje uesKee hejeref#ele -10- Deveg<ebefieeeW leLee -7- meneesieer FkeeFeeW, 2 mebege GheeceeW kes uesKee hejeref#ele Keeles, 2 Deveg<ebefieeeW kes DeuesKeehejeref#ele Keeles mecesefkele efJeeere efJeJejefCeeeb efJeeere HeyebOeve keer efpeccesoejer nQ leLee FvnW HeyebOeve eje Deveg<ebefieeeW leLee meneesieer FkeeFeeW leLee mebege GheeceeW keer Deueie efJeeere efJeJejefCeeeW leLee Deve efJeeere meteveeDeeW kes DeeOeej Hej leweej efkeee ieee nw. nceejer efpeccesoejer mecesefkele efJeeere efJeJejefCeeeW kes yeejs ceW nceejs eje keer ieF& uesKee-Hejer#ee kes DeeOeej Hej cele Jekele kejvee nw.

i.

ii.

ii.

iii.

iii.

2.

yeQke eje mecesefkele efJeeere efJeJejefCeeeW kees uesKee-ceeveke SSme-21 (mecesefkele efJeeere efJeJejefCeeeb) Deewj uesKee ceeveke SSme-23 (mecesefkele efJeeere efJeJejCeer ceW Deveg<ebefieeeW ceW efveJesMe nsleg uesKeebkeve) leLee uesKee ceeveke SSme-27 (mebege GheeceeW ceW yeepe keer efJeeere efjheesefie) kes DeeOeej Hej Fbmeret Dee@He ee&[ SkeeGbWdme Dee@He Fbef[ee leLee Yeejleere efj]peJe& yeQke eje peejer efoMee-efveoxMeeW kes DevegHe leweej efkeee ieee nw.
3.

3.

nceves mecesefkele efJeeere efJeJejefCeeeW keer uesKee-Hejer#ee, Yeejle ceW meeceevele: mJeerkeee& uesKee-Hejer#ee ceevekeeW kes DevegHe keer nw. Fve ceevekeeW kes Devegmeej en DeHesef#ele nw efke nce uesKee-Hejer#ee Fme Hekeej megefveeesefpele Deewj mebHevve kejW efke nceW en leke& mebiele DeeMJeemeve efceues efke es efJeeere efJeJejefCeeeb meYeer Hekeej keer cenlJeHetCe& ieueefleeeW mes cegkele nbw. uesKee-Hejer#ee ceW, peebe DeeOeej Hej Hejer#eCe, jeefMeeeW mebyebefOele HeceeCe Deewj efJeeere efJeJejefCeeeW kee HekeerkejCe Meeefceue nw. uesKee-Hejer#ee ceW HeyebOeve eje, Heegkele uesKeekejCe efmeevleeW kee efveOee&jCe Deewj cenlJeHetCe& Deekeueve Meeefceue nw. FmeceW meceie efJeeere efJeJejefCeeeW kee HemlegleerkejCe cetueebkeve Yeer Meeefceue nQ. nceeje efJeMJeeme nw efke nceejs eje keer ieF& uesKee-Hejer#ee nceejer jee kee leke& mebiele DeeOeej nw.

226

Jeeef<e&ke efjhees& Annual Report

4. mecesefkele efJeeere efJeJejefCeeeW efvecveefueefKele Meeefceue nQ(ke) -2- Debleje&^ere Deveg<ebefieeeW yeQke Dee@]He ye[ewoe (yeeslmeJeevee) efueefces[ Deewj yeQke Dee@He ye[ewoe (ef$eefveoeo SJeb esyesiees) efueefces[ kes yeejs ceW DeuesKeehejeref#ele efJeeere efJeJejefCeeeW kes Deebke[W, Fvekeer efJeeere efJeJejefCeeeW ceW 31 ceee&, 2012 kees kegue Deeefmleeeb 1497.68 kejes[ hees keer kegue DeeeqmleeeW kee GuuesKe nw Deewj Ge Je<e& keer meceeeqhle keer leejerKe kees kegue jepemJe 82.34 kejes[ hees Deewj vekeoer heJeen 29.32 kejes[ hees nw. (Ke) -7- Debleje&ee Deveg<ebeieeeW leLee -1- Debleje&ee mebegkele Gece keer ^r f ^r efJeeere efJejjefCeeeb, efpevekeer nceves uesKee Hejer#ee veneR keer nw. Fvekeer efJeeere efJeJejefCeeeW ceW 31 ceee& 2012 kees kegue Deeeqmleeeb 4680.42 kejes[ Hees kee GuuesKe nw Deewj Je<e& kes Deble ceW 425.43 kejes[ . kee kegue jepemJe leLee 191.06 kejes[ Hees kee vekeoer eJeen nw. Gkele Deveg<ebeieeeW leLee mebegkele GeceeW keer efJeeere efJeJejefCeeeW leLee Deve f eqJeeere metevee keer mLeeveere He mes meeceevele: mJeerke=le uesKeebkeve efmeevleeW (peerSSHeer) keer DeeJeMekeleeDeeW kes Devegmeej otmejs uesKeeHejer#ekeeW eje uesKee-Hejer#ee keer ieF& nw. eyebOeve eje Yeejleere peerSSHeer keer DeHes#eeDeeW kes Devegmeej Fve efJeeere efJeJejefCeeeW kees Heebleefjle efkeee ieee nw Deewj Fvekeer Gvekes eje uesKee Hejer#ee keer ieF& nw Deewj nceejs efJeeej mes Gkele Deveg<ebeieeeW kes yeejs ceW peneb leke meceeefJe jeefMeeeW kee f mebyebOe nw, es cetuele: Gve uesKee Hejer#ekeeW keer efjHeeseX Hej leLee Fmekes GHeegkele Yeejleere peerSSHeer ceW HeeblejCe kes DeeOeej Hej nw. & (ie) -3- Iejsuet Deveg<ebeieeeW leLee -1- Iejsuet mebege Gece kes Deebke[, efpevekeer f s otmejs uesKee hejer#ekeeW ves uesKee hejer#ee veneR keer nw. Fvekeer efJeeere efJeJejefCeeeW ceW 31 ceee&, 2012 kees kegue Deeeqmleeeb 5393.35 kejes[ hees leLee Je<e& kes Deble ceW 1036.41 kejes[ Hees keer kegue Deee SJeb vekeoer heJeen kes he ceW 160.57 kejes[ hees kee GuuesKe nw.
5. 4.

2011-12

Incorporated in the Consolidated Financial Statements are: (a) Figures of unaudited financial statements in respect of -2- international subsidiaries, namely Bank of Baroda (Botswana) Ltd. and Bank of Baroda (Trinidad and Tobago) Ltd., whose financial statements reflect total assets of `1497.68 crores as on 31st March, 2012 and total revenue of `82.34 crores and cash flows amounting to `29.32 crores for the year ended on that date (b) Financial statements of -7- international subsidiaries and -1- international Joint venture which have not been audited by us whose financial statements reflect total assets of `4680.42 crores as at 31st March, 2012 and total revenue of `425.43 crores and cash flows amounting to `191.06 crore for the year then ended. The financial statements and other financial information of said subsidiaries and joint ventures have been audited by other auditors as per the requirement of respective local Generally Accepted Accounting Principles (GAAP). These financial statements have been converted as per the requirements of Indian GAAP by the management and audited by them and our opinion, in so far it relates to the amounts included in respect of those subsidiaries is based solely on the reports of those auditors and its conversion into Indian GAAP as stated above. (c) Figures of -3- domestic subsidiaries and -1domestic joint venture which have been audited by other auditors whose financial statements reflect total assets of `5393.35 crore as at March 31, 2012 and total revenue of `1036.41 crore and cash flows amounting to `160.57 crore for the year then ended.

5.

Deheveer jee kees meb%eeve ceW ve uesles ngS, nce efvecveefueefKele keer Deewj Oeeve Deekee|<ele kejles nQ (ke) Devegmeteer 19 kes vees meb.18, efpemeceW yeQke leLee Gmekeer Deveg<ebieer vewveerleeue yeQke efueefces[ keer DeemLeefiele oselee kee GuuesKe efkeee ieee nw peesefke 31 ceee&, 2012 kees 1119.48 kejes[ hees keer heWMeve leLee Gheoeve (ieseger) mes mebye nw. en Yeejleere efj]peJe& yeQke eje mejkeejer #es$e kes yeQkeeW kes kece&eeefjeeW kees heWMeve kee efJekeuhe hegve: Keesueves leLee Gheoeve (ieseter) meercee ceW Je=ef efJeJeskehetCe& efveeeceke JeJenej kes yeejs ceW peejer heefjhe$eebke [eryeerDees[er.yeerheer. yeermeer/80/21.04.018/2010-11 efoveebke 9 HejJejer, 2011 kes Devegmeej SSme 15 (mebMeesefOele) kece&eejer ueeYe kes heeJeOeeveeW kees ueeiet kejves mes yeQkeeW kees t osves kes Devegheeueve kes he ceW nw. (Ke) Devegmeteer 19 kes vees meb.19 ceW Yeejleere efj]peJe& yeQke he$e meb. [eryeerDees[er meb.yeerheer.1311/21.04. 048/2010-11 efoveebke 25 pegueeF&, 2011 kes eje heehle Devegceesove kes Devegmeej cesceve kees-Dee@ hejsefJe yeQke efueefces[ keer efJeefvee|o DeeeqmleeeW leLee oseleeDeeW kes DeefOeienCe kes heefjCeecemJehe 31 ceee&, 2012 kees 99.50 kejes[ hees kes kegue efveOee&ejle Iees kee GuuesKe efkeee ieee nw efpemes efJeeere f Je<e& 2013-14 leke Deevegheeefleke he mes heYeeefjle efkeee peevee nw.

Without qualifying our opinion, we draw attention to: (a) Note No.18 of Schedule-19, which describes deferment of liability of the Bank and its subsidiary, the Nainital Bank Ltd, relating to pension and gratuity to the extent of `1119.48 crores as on March 31, 2012 pursuant to the exemption granted by the Reserve Bank of India to the public sector banks from application of the provisions of AS 15 (revised), Employee Benefits, vide its circular no. DBOD.BP.BC/80/21.04.018/2010-11 dated February 9, 2011, on Re-opening of Pension Option to Employees of Public Sector Banks and Enhancement in Gratuity Limit- Prudential Regulatory Treatment. (b) Note No.19 of Schedule-19, which describes that the unrecognized deficit aggregating `99.50 crores as on March 31, 2012, arising out of the take-over of specified assets and liabilities from the Memon Co-operative Bank Limited to be charged off proportionately till financial year 2013-14 as per approval received from RBI vide Letter No. DBOD. No.BP.1311/21.04.048/2010-11 dated July 25, 2011.

227

Jeeef<e&ke efjhees& Annual Report

6.

2011-12

nceejer uesKee Hejer#ee SJeb Deve uesKee-Hejer#ekeeW keer Deueie efJeeere efJeJejefCeeeW Deewj IekeeW keer Deve efJeeere metevee leLee nceejer meJeexece peevekeejer Deewj hewjeeeHe 4 leLee 5 kes meeLe heef"le nceW efoS ieS mHe<erkejCe kes Devegmeej nceejer en jee nw efke mebueive mecesefkele efJeeere efJeJejefCeeeb Yeejle ceW meeceevele: mJeerke=le uesKeebkeve efmeevleeW kes Devegmeej JeemleefJeke SJeb mener lemJeerj Hemlegle kejleer nQ. (i) 31 ceee& 2012 kees yeQke, yeQke keer Deveg<ebefieeeW kes keee& JeJenejeW leLee yeQke keer meneesieer kecheefveeeW / mebege GheeceeW kes efnleeW mes mecyebefOele mecesefkele legueveHe$e kes mecyeOe ceW. Gkele leejerKe kees meceeHle Je<e& kes efueS iegHe kes mecesefkele ueeYe mecyevOeer mecesefkele ueeYeneefve Keeles kes mecyevOe ceW, leLee

6.

Based on our audit, consideration of reports of other auditors on separate financial statements, consideration of unaudited financial statements and on the other financial information of the components, and to the best of our information and according to the explanations given to us read with paragraphs 4 and 5 above, we are of the opinion that the attached consolidated financial statements give a true and fair view in conformity with the accounting principles generally accepted in India: (i) in the case of the Consolidated Balance Sheet, of the state of affairs of the Bank, its Subsidiaries and interests in its Associates/ Joint ventures(Group) as on 31st March 2012; in the case of the Consolidated Profit & Loss Account, of the consolidated Profit of the Group for the year ended on that date, and

(ii)

(ii)

(iii) Ge leejerKe kees meceehle Je<e& kes efueS eghe kes vekeoer HeJeen mecyevOeer mecesefkele vekeoer HeJeen efJeJejCeer kes mecyebOe ceW.

(iii) in the case of Consolidated Cash Flow Statement, of the cash flows of the Group for the year ended on that date.

ke=les efKecepeer kegbJejpeer SC[ keb. meveoer uesKeekeej SHeDeejSve: 105146 [yuet (ieewlece Jeer Meen) Yeeieeroej Sce. veb.: 117348
For Khimji Kunverji & Co Chartered Accountants FRN: 105146W (Gautam V. Shah) Partner M No.117348

ke=les yeeee SC[ keb. meveoer uesKeekeej SHeDeejSve: 000511 Sme (kes. efpeleW kegceej) Yeeieeroej Sce. veb.: 201825
For Brahmayya & Co. Chartered Accountants FRN: 000511S (K. Jitendra Kumar) Partner M No.201825

ke=les js SC[ js meveoer uesKeekeej SHeDeejSve: 301072 F& (S. Sve. esVesceeoer) Yeeieeroej Sce. veb.: 031004
For Ray & Ray Chartered Accountants FRN: 301072E (A. N. Yennemadi) Partner M. No. 031004

ke=les Sme kes. efceeue SC[ keb. meveoer uesKeekeej SHeDeejSve: 001135 Sve (ke=<Ce meHe) Yeeieeroej Sce. veb.: 010633
For S. K. Mittal & Co. Chartered Accountants FRN: 001135N (Krishan Sarup) Partner M. No. 010633

ke=les Sve.yeer.Sme. SC[ keb. meveoer uesKeekeej SHeDeejSve: 110100 [yuet (eoerHe pes Meser) Yeeieeroej Sce. veb.: 046940
For N. B. S. & Co. Chartered Accountants FRN: 110100W (Pradeep J. Shetty) Partner M No.046940

ke=les ue#ceerefveJeeme veerLe SC[ keb. meveoer uesKeekeej SHeDeejSve: 002460 Sme (oeeefveJeeme Mecee&) Yeeieeroej Sce. veb.: 216244
For Laxminiwas Neeth & Co. Chartered Accountants FRN: 002460S (Dayaniwas Sharma) Partner M No.216244

mLeeve / Place: cegbyeF& / Mumbai efoveebke / Date: 15th May, 2012

228

Jeeef<e&ke efjhees& Annual Report

2011-12

meer F& Dees / meer SHe Dees eceeCeerkejCe

efveosMeke ceC[ue yeQke Dee@]He ye[ewoe cegcyeF& efee cenesoe, efJe<ee : Je<e& 2011-12 kes efueS meer F& Dees / meer SHe Dees eceeCeerkejCe - mecesefkele yee@cyes me@ke SkemeeWpe efueefces[ leLee vesMeveue me@ke SkemeeWpe efueefces[ kes meeLe meteeryelee kejej keer Oeeje 41 SJeb Oeeje 49 keer Devegheeuevee mJehe nce Sleod eje eceeefCele kejles nQ efke ke. nceves Je<e& 2011-12 keer efJeeere efJeJejCeer leLee vekeoer eJeen efJeJejCeer (mecesefkele) keer meceer#ee keer nw leLee nceejer DeefOekelece peevekeejer SJeb efJeeeme kes Devegmeej :
i.

Fve efJeJejefCeeeW ceW keesF& efJe<eeiele DeeLeeLe& DeefYekeLeve veneR nw DeLeJee keesF& efJe<eeiele leLe efheeee veneR ieee nw DeLeJee FveceW keesF& Yeeceke DeefYekeLeve Meeefceue veneR efkeee ieee nw. Deveghe nQ.

ii. es DeefYekeLeve / efJeJejCe yeQke kes keee&keueeheeW kee mener SJeb mhe efkeesCe emlegle kejles nQ leLee es efJeeceeve uesKee ceevekeeW, ueeiet efveeceeW SJeb efJeefveeceeW kes

Ke. nceejer peevekeejer SJeb efJeeeme kes Devegmeej Je<e& kes oewjeve yeQke eje Ssmes keesF& mebJeJenej veneR efkeS ieS pees OeesKeeOe[er ceW efuehle nes, iewj keevetveer nes DeLeJee yeQke keer Deeeej mebefnlee kes efJe neW. ie. nce efJeeere efjheesefie mes mecye Deevleefjke efveev$eCeeW kee hetCe& oeefelJe mJeerkeej kejles nQ. nce en Yeer mJeerkeej kejles nQ efke nceves efJeeere efjheesefie keer Deevleefjke efveev$eCe eCeeueer keer eYeeJeMeeruelee kee cetueebkeve/Deekeueve efkeee nw leLee nceves uesKee hejer#ekeeW Deewj uesKee meefceefle kees Deevleefjke efveev$eCeeW kes heefjeeueve SJeb mJehe mes mecye keefceeeW, eefo keesF& nw DeLeJee pees nceejs DeefYe%eeve ceW nQ SJeb nceves FvnW otj kejves kes efueS pees Gheee efkeS nQ ee emleeefJele nw, keer peevekeejer os oer nw. Ie) nceves uesKee hejer#ekeeW leLee uesKee hejer#ee meefceefle kees efvec>efueefKele mes DeJeiele kejeee nw.
i.

Je<e& kes oewjeve efJeeere efjheesefie kes meboYe& ceW Deevleefjke efveev$eCe JeJemLee ceW cenlJehetCe& heefjJele&ve

ii. Je<e& kes oewjeve uesKee veerefleeeW ceW cenlJehetCe& heefjJele&ve leLee Fvekee GuuesKe efJeeere efJeJejefCeeeW kes veesdme ceW kej efoee ieee nw iii. nceejer peevekeejer ceW DeeS OeesKeeOe[er mecyebOeer efJeefMe ceeceues leLee GveceW eyevOeve DeLeJee efkemeer kece&eejer keer mebefuehlelee, efpemekeer Deevleefjke efveev$eCe eCeeueer

mebyebOeer efJelleere efjHeesefie ceW Dence Yetefcekee nes.

Jeer. kes. ieghlee ceneeyevOeke (keeheexjs Keeles SJeb kejeOeeve leLee meerSHeDees) efoveebke : 15 ceF& 2012 mLeeve : cegbyeF&

Sce. [er. ceuee DeOe#e SJeb eyebOe efveosMeke

229

Jeeef<e&ke efjhees& Annual Report

2011-12

CEO / CFO CERTIFICATION

Board of Directors, Bank of Baroda Mumbai Dear Sirs,

Re : CEO/CFO Certification for the year 2011 - 12 - Consolidated Pursuant to Clause 41 and 49 of the Listing Agreements with Bombay Stock Exchange Limited and National Stock Exchange Limited, we hereby certify that: a. We have reviewed financial statements and the cash flow statement for the year 2011-12 (Consolidated) and that to the best of our knowledge and belief: i. ii. b. c. These statements do not contain any materially untrue statement or omit any material fact or contain statements that might be misleading: These statements together present a true and fair view of the Banks affairs and are in compliance with existing accounting standards, applicable laws and regulations.

There are, to the best of our knowledge and belief, no transactions entered into by the Bank during the year which are fraudulent, illegal or violative of the Banks code of conduct. We accept responsibility for establishing and maintaining internal controls for financial reporting and that we have evaluated the effectiveness of internal control systems of the Bank pertaining to financial reporting and we have disclosed to the auditors and the Audit Committee deficiencies in the design or operation of such internal controls, if any, of which we are aware and the steps we have taken or propose to take to rectify these deficiencies. We have indicated to the Auditors and the Audit Committee. i. ii. iii. Significant changes in internal control over financial reporting during the year. Significant changes in accounting policies during the year and that the same have been disclosed in the notes to the financial statements and Instances of significant fraud of which we have become aware and the involvement therein, if any, of the management or an employee having a significant role in the Banks internal control system over financial reporting.

d.

V. K. Gupta General Manager (Corporate Accounts & Taxation and CFO) Date : 15th May 2012 Place : Mumbai

M. D. Mallya Chairman and Managing Director

230

Heece& yeer
(MesejOeejke eje Yeje SJeb nmlee#ej efkeee peeS) 16JeeR Jeeef<e&ke meeceeve yew"ke iegJeej, 28 petve, 2012

Hee@kemeer - Heece&

Hebpeerke=le Heesefueees e. ceQ/nce

[erHeer DeeF&[er e.* ieenke DeeF&[er e.* (Fueske^esefveke he ceW Mesej jKeves Jeeues meomeeW kes efueS ueeiet) efveJeemeer efpeuee yeQke Dee]@He ye[ewoe kee/kes MesejOeejke nesves kes veeles Sleodeje efpeuee kees DeLeJee Gvekeer DevegHeefmLeefle ceW eer/eerceleer efpeuee

jepe eer/eerceleer efveJeemeer jepe efveJeemeer

jepe kees 28 petve, 2012 kees heele: 10.30 yepes mej meeepeerjeJe veiejie=n, Je[esoje ceneveiej mesJee meove, yeQke Dee@]He ye[ewoe Meleeyoer Je<e& (2007-2008) er.heer.-1, SHe.heer.549/1, peerF&yeer kee@ueesveer kes heeme, Deesu[ heeoje jes[, Dekeese, Je[esoje 390 020 ceW ee Fmekeer mLeefiele leejerKe kees yeQke Dee@]He ye[ewoe kes MesejOeejkeeW keer nesves Jeeueer 16JeeR Jeee|<eke meeceeve yew"ke ceW cesjer /nceejer Deesj mes yew"ke ceW Yeeie uesves Deewj Jees osves kes efueS hee@kemeer efveege kejlee/kejleer ntb/kejles nQ. ke=heee jepemJe leejerKe ceen 2012 kees nmlee#eefjle efke eneb ueieeeW ee@kemeer kes nmlee#ej veece (mhe De#ejeW ceW) : helee : eLece MesejOeejke / Skeue MesejOeejke kes nmlee#ej

Hee@kemeer Heece& Hej nmlee#ej kejves SJeb Hemlegle kejves mebyebOeer DevegosMe 1. Hee@kemeer keer keesF& efueKele leye leke JewOe veneR ceeveer peeSieer peye leke efke : (ke) en Jeweefkeleke MesejOeejke kes ceeceues ceW, MesejOeejke eje ee Gmekes eje efJeefOeJele efueefKele He ceW HeeefOeke=le Gmekes Deveea eje nmlee#eefjle ve nes. (Ke) mebegkele OeejkeeW kes ceeceues ceW, en jefpemj ceW ope& HeLece MesejOeejke eje ee Gmekes eje efJeefOeJeled efueefKele He ceW HeeefOeke=le Gmekes Deveea eje nmlee#eefjle ve nes. (ie) efvekeee keeHeexjs kes ceeceues ceW, efJeefOeJele efueefKele He ceW HeeefOeke=le Fmekes DeefOekeejer DeLeJee Deveea eje nmlee#eefjle ve nes. yeMelex efke Hee@kemeer efueKele efkemeer MesejOeejke eje mecegefele He mes nmlee#eefjle nesvee eeefnS efkebleg eefo efkemeer keejCeJeMe MesejOeejke DeHevee veece efueKeves ceW DemeceLe& nQ Deewj Gmekes Debiet"s kee efveMeeve Jeneb ueiee nw, lees en veeeeOeerMe, cewefpem^s, jefpem^ej ee GHejefpem^ej Dee@He SMeesjsvmesme ee efkemeer Deve mejkeejer jepeHeef$ele DeefOekeejer ee yeQke Dee@]He ye[ewoe kes efkemeer DeefOekeejer eje mee#eebefkele nesvee eeefnS. 2. keesF& Yeer hee@kemeer leye leke JewOe veneR nesieer peye leke efJeefOeJele mebefHele ve nes Deewj Fmes yeQke kes heOeeve keeee&uee ceW yew"ke keer leejerKe mes kece mes kece eej efove henues DeLee&le MeefveJeej 23 petve, 2012 kees oeshenj 2.00 yepes leke yeQke Dee@]He ye[ewoe, kesJeeF&meer SJeb SSceSue efJeYeeie, heOeeve keeee&uee, Dee"Jeeb leue, metjpe hueepee I , meeepeeriebpe, Je[esoje-390 005 ceW yeQke keer keee& meceeeqhle hej ee Fmemes hetJe& pecee ve kejeee ieee nes. Fmekes meeLe Gme cegKleejveecee ee Deve heeefOekeej (eefo keesF& nes) efpemekes lenle Fmes nmlee#eefjle efkeee ieee nes ee Gme cegKleejveecee keer heefle ee heeefOekeej keer heefle efpemes veesjer heeqyueke ee cewefpem^s eje mele heceeefCele efkeee ieee nes, kees pecee ve kejeee ieee nes, yeMelex efke Ssmee cegKleejveecee ee Deve heeefOekeej, yeQke ceW henues pecee Deewj hebpeerke=le ve efkeee ieee nes.. 3. hee@kemeer kee keesF& Yeer efueKele leye leke efJeefOeceeve veneR nesiee, peye leke Jen Heece& yeer ceW ve nes. 4. yeQke kes heeme pecee keer ieF& hee@kemeer keer efueKele DeheefjJele&veere Deewj Debeflece nesieer.. 5. efJekeuhe kes leewj hej oes mJeerke=le JeefeeeW kes he#e ceW oer ieF& hee@kemeer efueKele kes ceeceues ceW Ske mes DeefOeke Heece& efve<heeefole veneR efkeee peeSiee. 6. hee@kemeer keer efueKele kees efve<heeefole kejves Jeeuee Devegoelee (ieejbj) mebyebefOele yew"ke ceW Jeefeiele he ceW celeoeve kee nkeoej veneR nesiee. 7. efkemeer Yeer Ssmes Jeefe kees eLeeefJeefOe heeefOeke=le heefleefveefOe DeLeJee hee@kemeer efveege veneR efkeee peeSiee pees yeQke Dee@]He ye[ewoe kee DeefOekeejer DeLeJee kece&eejer nes. 8. hee@kemeer Heece& ceW efkeS ieS meYeer heefjJele&ve eLeeefJeefOe heYeeefjle nesves eeefnS

Form B (To be filled in and signed by the Shareholder)

PROXY FORM

16th Annual General Meeting

Thursday, 28th June 2012

Regd.Folio No. I / We

resident of in the district of

in the State of Shri/Smt. resident of in the State of resident of

being a shareholder / shareholders of Bank of Baroda, hereby appoint

in the district of or failing him/her, Shri/Smt. in the district of

in the state of as my/our proxy to vote for me/us and on my/our behalf at the 16th ANNUAL GENERAL MEETING of the Shareholders of BANK OF BARODA to be held on the Thursday, 28th June 2012, at 10.30 a.m. at Sir Sayajirao Nagargriha, Vadodara Mahanagar Seva Sadan, Bank of Baroda Centenary Year (2007-2008), T.P. - 1, F.P. 549/1, Near GEB Colony, Old Padra Road, Akota, Vadodara 390020 and at any adjournment thereof. Signed this Signature of Proxy Name
(In Block Letters)

day of

2012 Affix Revenue Stamp

Address Signature of first named/sole Shareholder

INSTRUCTIONS FOR SIGNING AND LODGING THE PROXY FORM 1. No instrument of proxy shall be valid unless: a. In the case of an individual shareholder, it is signed by him/her or by his/her attorney, duly authorized in writing or b. In the case of joint holders, it is signed by the shareholder first named in the register or his/her attorney, duly authorized in writing or c. In the case of the body corporate, signed by its officer or an attorney duly authorized in writing. Provided that an instrument of Proxy shall be sufficiently signed by any shareholder, who is, for any reason, unable to write his/her name, if his/her mark / thumb impression is affixed thereto and attested by a Judge, Magistrate, Registrar or Sub-Registrar of Assurance or other Government gazetted officer or an officer of Bank of Baroda. 2. No proxy shall be valid unless it is duly stamped and is deposited at the Head Office of the Bank at Bank of Baroda, KYC & AML Department, 08th Floor, Suraj Plaza I, Sayajiganj, Vadodara 390 005, not less than 4- days before the date fixed for the meeting i.e. on or before the closing hours of the Bank at 2.00 p.m. on Saturday, 23rd June 2012, together with the power of attorney or other authority (if any) under which it is signed or a copy of that power of attorney or other authority certified as true copy by a Notary Public or a Magistrate unless such a power of attorney or the other authority is previously deposited and registered with the Bank. 3. No instrument of proxy shall be valid unless it is in Form B. 4. An instrument of proxy deposited with the Bank shall be irrevocable and final. 5. In the case of an instrument of proxy granted in favour of two grantees in the alternative, not more than one form shall be executed. 6. The grantor of an instrument of proxy shall not be entitled to vote in person at the meeting to which such instrument relates. 7. No person shall be appointed as duly authorized representative or a proxy who is an officer or an employee of Bank of Baroda. 8. All alterations in the Proxy Form should be duly authenticated.

DP.ID No*. Client ID No.* _____________________ (* Applicable for members holding shares in electronic form)

GHeefmLeefle Heeea
16JeeR Jeeef<e&ke meeceeve yew"ke
efoveebke mLeeve iegJeej, 28 petve, 2012 mej meeepeerjeJe veiejie=n, Je[esoje ceneveiej mesJee meove, yeQke Dee@]he ye[ewoe Meleeyoer Je<e& (2007-2008), erheer 1, Sheheer 549/1, peerF&yeer kee@ueesveer kes heeme, Deesu[ heeoje jes[, Dekeese-Je[esoje - 390 020

hetje veece (mhe De#ejeW ceW) MesejeW keer mebKee Heesefueees meb.
(Yeewefleke he ceW nesefu[bie nsleg)

[erheer DeeF&[er / ieenke DeeF&.[er.mebKee

(Fueske^e@efveke he ceW MesejOeejkeeW kes efueS)

GHeefmLele MesejOeejke/ Hee@kemeer / HeefleefveefOe kes nmlee#ej efhheCeer : 1. yew"ke ceW Yeeie uesves kes Fgke meome/hee@kemeer Oeejke yew"ke ceW GheeqmLeefle heeea DeJeMe meeLe ueeS leLee Fmes efJeefOeJele he ceW Yejkej SJeb nmlee#ej kej heJesMe ej hej meeQhe oW. 2. yew"ke ceW Yeeie uesves kes Fgke meome / hee@kemeerOeejke yew"ke ceW meboYe& Deeefo kes efueS Jeee|<eke efjhees& keer Deheveer heefle meeLe ueskej DeeSb. (yew"ke keer mecemle keee&Jeener kes oewjeve DeHeves Heeme jKeW) Heesefueees meb.
(Yeewefleke he ceW MesejOeejkeeW kes efueS)

HeJesMe He$e

[erheer DeeF&[er / ieenke DeeF&.[er.

(Fueske^e@efveke he ceW MesejOeejkeeW kes efueS)

hetje veece (mhe De#ejeW ceW) MesejeW keer mebKee efhheCeer : 1. MesejOeejkeeW/Hee@kemeer DeLeJee MesejOeejkeeW kes HeefleefveefOe mes DevegjesOe nw efke Jes yew"ke mLeue hej HeJesMe HeeHle kejves kes efueS yeQke/DeejerS ceW Hebpeerke=le vecetvee nmlee#ej kes Deveghe eLeeefJeefOe nmlee#eefjle Gkele GHeefmLeefle Heeea Deewj HeJesMeHe$e Ske meeLe Hemlegle kejW. 2. heJesMe, meleeheve /peebe, pewmee DeeJeMeke mecePee peeSiee, kes DeOeerve nesiee. 3. efkemeer Yeer HeefjefmLeefle ceW, yew"ke kes HeJesMeej Hej keesF& [gHueerkes GHeefmLeefle Heeea peejer veneR keer peeSieer.

ATTENDANCE SLIP
16th Annual General Meeting
Date Place Thursday, 28th June 2012 Sir Sayajirao Nagargriha, Vadodara Mahanagar Seva Sadan, Bank of Baroda Centenary Year (2007-2008) T.P.-1,F.P. 549/1, Near GEB Colony, Old Padra Road, Akota, Vadodara 390 020

Full Name (In Bock Letters) No of Shares Folio No. (for holding in physical form) DP ID / Client ID No.
(for holding in electronic form)

Signature of the Shareholder / Proxy / Representative present Notes: 1. 2. Member / proxy holder wishing to attend the meeting must bring the attendance slip to the meeting and hand it over at the entrance duly filled-in and signed. Member / proxy holder wishing to attend the meeting should bring his/her copy of the Annual Report for reference at the meeting.

ENTRY PASS
(To be retained throughout the meeting)
Folio No. (for holding in physical form) DP ID / Client ID No. (for holding in electronic form) Full Name (In Bock Letters)

Notes: 1. 2. 3.

Shareholders / proxy or representative of shareholders are requested to produce the above attendance slip, duly filled in and signed in accordance with their specimen signatures registered with the Bank/RTA, along with the entry pass, for admission to the venue. The admission will, however, be subject to verification / checks, as may be deemed necessary. Under no circumstances, any duplicate attendance slip will be issued at the entrance to the meeting.

No. of Shares

Fueske^e@efveke meceeMeesOeve mesJee (pecee meceeMeesOeve) FefkeJeer MesejeW hej ueeYeebMe kes Yegieleeve kes efueS F&meerSme DeefOeosMe 1. 2. eLece MesejOeejke kee veece (mhe De#ejeW ceW) helee : MesejOeejke keer Heesefueees mebKee (Yeewefleke he ces MesejOeejkeeW kes efueS) [er. heer. DeeF&[er / eenke DeeF&[er mebKee (Fueske^e@efveke MesejOeejkeeW kes efueS) 4. yeQke Keeles kee efJeJejCe ke. Ke. ie. Ie. [. e. 5. yeQke kee veece MeeKee kee veece SJeb Menj kee efheve kees[ Keelee mebKee (pewmee efke eske yegke ceW efoee ieee nw) Keelee hekeej (ke=heee efke kejW) (yeele yeQke Keelee/eeuet Keelee ee vekeo-GOeej Keelee) yeQke Keeles keer uespej Heesefueees mebKee (eefo eske yegke hej Debefkele efkeee pee jne nes) yeQke eje peejer ceeFkej eske ceW cegefle yeQke Deewj MeeKee keer 9 Debkeere kees[ meb. : : : : : : : : : : : : yeele yeQke eeuet vekeo GOeej

yeQke Dee@]He ye[ewoe

3.

ke=heee heneeve kes eceeCe mJehe Deheves hewve kee[& keer mJeeb eje meleeefhele Heeses eefle leLee kees[ mebKee keer melelee keer peebe kes efueS Deheves Gheeg&e Keeles mes mebyebefOele, Deehekes yeQke eje peejer eske kes hevves keer Heeses keeheer / keesje j efkeee ieee eske mebueive kejW Iees<eCee

ceQ Sleodeje en Ieesef<ele kejlee/leer ntb efke Gheeg&e efJeJejCe mener Je hetCe& nQ. eefo DehetCe& peevekeejer kes keejCeeW mes uesveosve ceW osjer nesleer nw ee en eYeeJeer veneR neslee nw lees ceQ yeQke Dee@]He ye[ewoe kees efpeccesoej veneR "njeTbiee/ieer. mLeeve : efoveebke : eLece Oeejke kes nmlee#ej

efhheCeer : 1. 2. eefo Mesej Fueske^e@efveke he ceW jKes ieS nQ : ke=heee Heece& hetCe&leee Yej kej Fme hej nmlee#ej kejW leLee Fmes Deeleve kejves nsleg Dehesef#ele omleeJespeeW meefnle Deheves eefleYeeieer ef[hee@efpejer kees emlegle kejW. eefo Mesej Yeewefleke he ceW jKes ieS nQ : ke=heee Heece& hetCe&leee Yej kej Fme hej nmlee#ej kejW leLee Fmes Dehesef#ele omleeJespeeW meefnle jefpem^ej SJeb ^ebmeHej SpeW (DeejerS) DeLee&le cewmeme& keeJeea kebhetjMesej ee. efue., huee@ veb. 17-24, efJeuejeJe veiej, ceeOeehegj, nwojeyeeo-500 081 DeLeJee yeQke Dee@]He ye[ewoe, efveJesMeke mesJeeSb efJeYeeie, eLece leue, ye[ewoe keeheexjs meWj, meer-26 peer yuee@ke, yeebe keguee& keecheueskeme, yeebe (hetJe&), cegbyeF&-400 051 kes heles hej Yespe oW.

BANK OF BARODA
Electronic Clearing Service (Credit Clearing) ECS Mandate for Payment of Dividend on Equity Shares

1. 2.

First Shareholders Name (in Block Letters) Address

3. 4.

Shareholders Folio number (for holding in physical form) D. P. ID / Client ID number (for holding in electronic form) : Particulars of Bank Account A. B. C. D. E. F. Bank Name Branch Name & City Pin Code Account No. (as appearing on the cheque book) Account Type (please Tick) : (SB Account / Current A/c. or Cash Credit A/c) Ledger Folio number of Bank Account (if appearing on the cheque book) 9 Digit Code No. of the Bank & Branch appearing on the MICR Cheque issued by the Bank : : : SB Current Cash Credit : : :

5.

Please attach a self-attested photocopy of your PANCARD as Proof of Identity alongwith a photocopy of a Cheque leaf / blank cancelled cheque issued by your Bank relating to your above account for verifying the accuracy of the Code numbers. DECLARATION

I, hereby declare that the particulars given above are correct and complete. If the transaction is delayed or not effected at all for reasons of incomplete information, I would not hold Bank of Baroda responsible.

Place:

Note: 1. 2. if the shares are held in electronic mode: Please complete the form, sign and submit alongwith the required documents to your Depository Participant for necessary updation. if the shares are held in physical mode: Please complete the form, sign and mail alongwith the required documents at the address of Registrar and Transfer Agent (RTA), i.e. M/s Karvy Computershare Pvt. Ltd, Plot No. 17-24, Vithalrao Nagar, Madhapur, Hyderabad - 500 081 OR at Bank of Baroda, Investors Services Dept. 1st Floor, Baroda Corporate Centre, C-26, G-Block, Bandra Kurla Complex, Bandra (East), Mumbai 400 051.

Date:

Signature of the First Holder

efhheCeer / nOtES

efhheCeer / nOtES

Jeeef<e&ke efjhees& Annual Report

2011-12

hegjmkeej SJeb mecceeve / Awards and Accolades

Sve [er er Jeer eesefHe ueer[jMeerhe DeJee[& - meeJe&peefveke #es$e kee es yeQke
NDTV Profit Leadership Award for Best Public Sector Bank

efyepevesme Jeu[& yesm yeQke DeJee[& - Heemsm eesFbie yeQke - ueepe&

Business World Best Bank 2011 Award for Fastest Growing Bank - Large

ScemeerSkeme SJeb erJeer18 eje es meeJe&peefveke #es$e kes yeQke kes efueS Yeejle kee es yeQke SJeb efJeeere mebmLeeve DeJee[&
India Best Banks and Financial Institutions Awards' by MCX and CNBC TV18 for Best Public Sector Bank

efJeeere mesJeeSb - yeQke kes efueS keWere heerSmeet kes lenle meeJe&peefveke #es$e ceW Glke=lee - owefveke Yee<kej Fbef[ee eeF[ DeJee[&
Dainik Bhaskar India Pride Award for excellence in public sector under the Central PSU for Financial Services - Banks

SHe Deee yeer S meer yeQefkebie DeJee[& - yesm FveerefMeSefJe Fve FbkeuetefmeJe yeQefkebie
FIBAC Banking Award for Best initiative in Inclusive Banking

efnleOeejke kees ueeYeebMe / Dividend to Stakeholder

www.bankofbaroda.com

efJeeere Je<e& 2010-11 kes efueS Yeejle mejkeej kees ueeYeebMe kee Yegieleeve
Payment of Dividend to Govt. of India for Financial Year 2010-11