Strategic Thought and Action

Developing core business strengths

The Mitchell Phoenix approach

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For 20 years Mitchell Phoenix have initiated, designed and delivered a comprehensive range of
development packages for organisations as large as HSBC, Microsoft and Airbus as well as specialist
businesses such as Aspect Capital Management, Devlin Electronics & JP Knight (a small, family owned

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specialist ship operator). Projects have been delivered in Europe, the USA, Asia and Australia.

Our programmes bring together pre-eminent training approaches, materials and ideas and a systematic,

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results-focused approach to leadership and management development. This systematic approach can
engage all aspects of company wide initiatives bringing results, security and predictability to the

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management development process.

Top Down

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We work ‘top-down’ to ensure that senior managers are well schooled in the principles of leadership
and can recognise the positive aspects of the development project in their staff. By joining the
development process you will gain crucial insights into the job of supporting changes necessary for the
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business and how to encourage others to adopt more effective behaviours and techniques.

All levels
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With the senior team engaged, your job of bringing new insights, techniques and approaches into the
wider management population is made much easier. Mitchell Phoenix brings proven methods into play,
engaging managers in a way that is demanding, supportive and results-focused.
As you and others within your organisation begin to practice the same themes, ideas and approaches
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brought from the training environment, new methods are rapidly assimilated into the culture of the
business and become the new normal way of working. In this way you and your organisation grows in
strength, and strength-in-depth.
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Building a common management language

Through the shared experience of seminars, the application of ideas and the search for results, you and
your colleagues will develop a common language based on universal principles of leadership and
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management.
This common language, (not jargon or slogans), researched and proven over many years of client work,
is critical to strengthening and improving internal and external business communication.
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Creating Business Results - Focus on output, not input

With a training ethos centred on creating results, Mitchell Phoenix seminars focus you on the business
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rather than the training. High quality, proven content is delivered in such a way that you can
concentrate on creating business results from day one.
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Our programmes are designed to assist your managers in developing their own individual formula
through which their skills in managing and leading others can grow. Programme content is based on
the following principles:

1 Reading a book cannot, on its own, make a better manager any more than it can improve your
fitness

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2 Real learning, which involves an increase in understanding rather than simply an increase in
volume of information, comes primarily and most effectively through personal experience

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3 The individual delegate’s own thoughts, decisions and actions are far more important to their
future, and that of your company, than any amount of management theory

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For these reasons, the results you obtain from Management Development Programmes will depend
primarily on the quality of the effort put in.

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Logging and reporting business results

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Project themes between each day – Carefully chosen project themes, not prescriptive projects, are set
out for each seminar.

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These themes reflect the work done during the seminar day and focus on desired outcomes from the
training and the needs of your business. You will be asked to apply aspects of leadership and
management to your function and environment and report back to your group on newly created results.
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In addition, we invite delegates to review results with line management prior to the next seminar day. In
this way, two tiers of management are involved in the process reinforcing the work of both. This
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continuing dialogue with line management ensures effort is focused on business priorities and
strengthens the bond between delegates and senior levels of management
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Report back sessions enhance learning into the whole seminar group reinforcing the transfer of learning
and enhancing a wider understanding of the subjects.
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The ‘group’ effect from Mitchell Phoenix projects

‘Top Down’ involvement, measured delivery at all levels within the business and an integrated
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programme of development ensures your investment in leadership and management development yields
planned business benefits and results. These results are long-term in nature forming the bedrock for
more ambitious business strategies and decisions.
Our systematic engagement creates visible and recognisable gains that enhance most business activities -
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in a measurable way.

Further advantage for the client organisation

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Mitchell Phoenix programmes are flexible in focus and can be used to enhance the delivery of specific
changes within the business. Examples of these changes are:
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o Integrating a new management group

o Merging operations
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o Customer orientation
o Preparing for floatation
o Enabling strategic direction changes
o Fast tracking personnel
o Preparing succession

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