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BACKGROUND
Microsoft is one of the world's leading suppliers operating and applications software including the top selling
MS-DOS and Windows. Microsoft Ltd in the UK is a sales and technical support operation.
DEVELOPMENT REQUIREMENTS
Microsoft Ltd has been growing rapidly (up to 59% per and Recruitment modules have been organised for
annum) since 1985 and the number of employees has fourteen groups.
increased to over 2500 in the same period. The
company employs young people (the average age is Selected senior managers have participated in a
29 years) and it has a growing and demanding shadowing programme that includes one-to-one
customer base. consultancy days in the workplace, and middle
managers have received half-day on-site coaching
Microsoft's initial choice of Mitchell Phoenix was sessions.
based on two key requirements:
A Client Management Development programme was
To boost the all round management and developed and implemented for the Consultancy
leadership skills of young and relatively Division of Microsoft Ltd.
inexperienced managers emerging from sales
and technical backgrounds RESULTS
www.mitchellphoenix.com