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EDI Drivers
Utility Program
Axisware LLC makes no representation or warranty, expressed, implied, or statutory with respect to, and
assumes no responsibility for the accuracy, completeness, sufficiency, or usefulness of the information
contained herein. No warranties of merchantability or fitness for purpose shall apply.
8 PHONETIC ALPHABET................................................................................................................................................... 12
Contacting Axisware
We want your experience with our software to be pleasant. If you experience any problems or have any
comments or suggestions to make, please contact us
This product was previously a Bullet Software or Nova Technologies product and is now an Axisware product.
Axisware L.L.C. has assumed all responsibilities for this product: when you see a reference to Bullet Software
or Nova Technologies please consider it a reference to Axisware. We appreciate your patience and apologize
for any inconvenience this may cause.
Axisware LLC
3213 Peppertree Pl.
Plano, TX 75074, USA
http://www.axisware.com
T: +1-(214)-764-1876
F: +1-(214)-764-1878
support@axisware.com
sales@axisware.com
Utility Manual 1
We recommend that a multi-platform save of any applications be performed before installing any FactoryLink
related product including Axisware/Bullet Software products.
When upgrading FactoryLink, on a system that has a 3rd Party product installed, including those of
Axisware/Bullet Software, perform a multi-platform save of any applications before installing the new
FactoryLink Software. Always re-install the 3rd party software before restoring the applications.
The following steps are recommended in all cases when installing an Axisware or Bullet Software product.
They may be required when upgrading to a new product version.
1. Shut down FactoryLink, by exiting the Run Manager, Application Editor, Configuration Manager
and any other FactoryLink related activities. If any part does not shutdown successfully, reboot the
PC.
2. Perform a multi-platform save of any applications.
3. Run the Utility program to install the product.
4. Perform any finishing steps as outlined on screen at the end of the installation process, or detailed
in the specific product manual.
5. If editing of any “config.sys” file is required, or if the install procedure states that the system must
be restarted before the product will function correctly, restart the PC.
6. Restore the application from the multi-platform save file created in step 2 above. If conversion is
required due to a FactoryLink upgrade, do the conversion.
7. Run the Configuration Manager and check the product tables for any additional fields that may
need editing.
8. Run the application.
The distribution cd-rom contains Axisware and Bullet Software drivers, manuals and sample applications, in
the following subdirectories:
2.1 \Win32i
\Win32i contains the product files for the Windows platform versions.
2.2 \Manuals
This directory contains PDF format versions of the product manuals, and this manual utility.pdf. Each Manual
is identified by the driver's 4-character ID followed by the standard .pdf extension.
2.3 \Sample
This directory contains multi-platform save files of the sample applications for each product. Each application
is identified by the product’s 4-character ID followed by the standard .mps extension. The directory is further
divided into sub-directories, based on the FactoryLink version.
Use the FactoryLink Restore Application utility to load the appropriate sample application for your
environment.
These directories contain extra copes of the distribution files. Should you have a problem reading any portion
of the distribution files from the CD, you can use “X:\Backup1\” or “X:\Backup2\” in place of “X:\” to access
these files. Running the Utility program from one of these directories will ensure that the product files from
that directory are accessed.
3 SoftKey Protection
Axisware and Bullet Software products require a license for each FactoryLink station using the product at run-
time in a non-temporary environment. The demonstration version should be sufficient to handle temporary or
configuration use, and does not require an individual license. Products are protected against unlicensed use via
SoftKey Protection.
The purpose of SoftKey protection is to make unlicensed use difficult; not to impose problems on legitimate
customers. There are valid reasons for re-installing products to a target which does not contain the previously
validated copy, for example, replacing a hard drive or upgrading a PC. In this case the normal validation
procedure must be followed. Axisware maintains a database of validation sequence requests. If Axisware
considers the number of validation requests to be questionable, you may be asked the reason for the request.
Normal general purpose, single FactoryLink station. This is the one used most often.
Designed for users who wish to have either a stand-by disk or PC ready to replace or repair a station.
Requirements are:
At least one Standard License.
An explanation of stand-by procedure from the End User on company letterhead, explaining how
they will ensure that no more FactoryLink stations are in use than the number of Standard
Licenses.
Demonstration versions are the same as standard products, but with the following limits:
Three-day Grace Period: Each time the demonstration version is installed it will start for three days.
Demonstration versions can not be validated. You can continue to re-install or to restart the grace
period indefinitely to get additional three-day periods.
Maximum of 50,000 Successful Packet Transactions: A count is initiated each time the run-time
product is started. After 50,000 successful packets have been processed each additional successful
packet transaction will report a “demo limit reached” error to FactoryLink. Reads and writes will report
the demo limit reached error only if successful at the driver level, failures will report as usual. This
results in the application being unable to read, while still allowing writes for an orderly shutdown. The
purpose is for temporary evaluation, demonstration, or support.
An installed product must be validated before the grace period expires in order to continue to start successfully.
The installation and validation of a product uses the following sequence codes:
Installation: This alphanumeric sequence is provided with the product and is required by the Install
specific product function of the Utility program.
Validation: This alphanumeric sequence is generated by Axisware from the serial number and
configuration sequence, and sent to the userwho enters it using the Validate a specific product option of
the Utility program.
2. The user installs the product using the install sequence, and has the grace period to get the product
functioning.
3. Before the end of the grace period the user generates a configuration sequence and sends it, with
product serial number, to Axisware. This can be done on-line from the product registration page at
www.axisware.com, or by fax or email
5. The user enters the validation sequence. The product is now completely validated.
If a product is to be installed on a PC other than that intended for final installation, and if the demonstration
version is not sufficient for such use, then install the product on the temporary PC, but do not validate it. Use
the Restart Grace Period facility of the Utility program once every fifteen days.
This option of the Utility program looks for an existing copy of the product in the target location. If a validated
copy with the same serial number and of the same or previous version is found, then the product will be
validated during the installation process and a new configuration sequence will not be needed.
To backup and restore a product after it has been validated, backup and restore the entire FactoryLink product
directory (defined by the %FLINK% environment variable).
4 Utility Program
This utility provides the functions to install and maintain the products.
The logged-in user must have administrator privileges. Ensure that Utility has write access to the FactoryLink
program directory (%FLINK% environment string or the directory chosen by the user).
Ensure that the %FLINK% environment string or the FactoryLink product directory chosen by the operator
includes the drive letter as well as the path, e.g. “C:\FLINK” not “\FLINK”.
Place the distribution CD into a cd-rom drive and use your preferred method to run the program
X:\Win32i\Blltutil.exe (where X is the drive letter).
The Utility displays a menu of possible functions, select the function you require.
Use this function if the target PC for the product does not have a CD-ROM drive, or if you want to make a copy
of the product install files on your hard disk. This function will build a directory structure similar to the one on
the distribution CD using only the product files for the FactoryLink version selected.
This function installs a demonstration version of a product from the distribution CD. Refer to the SoftKey
Protection description in section 3 of this manual for the usage limits of demonstration versions.
Note: This function will also work from a directory created by the Create an install directory for a specific
product function above.
This function sets the install date of a previously installed product to the current system date.
This function walks you through generating a configuration sequence, which is used in the process of validating
an installed product.
This function walks you through the input of a validation sequence which is used in the process of validating an
installed product.
This function displays the installed and validation status of protocol modules found. It can also be used to
6 Error Messages
Any message which may appear while running the Utility program has the format:
where function and reference are internal identifiers and <string> gives a verbal description of the error.
Follow the instructions given below for each message. If the problem remains, contact Axisware Technical
Support, giving the complete error message including the function, reference and string.
The Utility program requires read access to the product distribution files, and read/write access to the
FactoryLink program files or target directory. If you are having problems reading distribution files try one of
the backup directories or recreate the install directory. If you experience open, read or write errors on files in
the target directory, ensure that the Utility program has proper file access and that all FactoryLink programs are
shut down. Typical error messages might be:
If you are still unable to determine the cause of the problem, contact Axisware Technical Support.
Please check carefully the validation sequence you are entering and if the error persists contact Axisware
Technical Support.
The install directory for this Version of FactoryLink does not exist
The distribution CD does not contain FactoryLink files for the selected version of FactoryLink. If you are
building an install directory to use in place of the distribution media, ensure that the proper product, platform,
and FactoryLink version are selected. Otherwise Axisware Sales for information on obtaining this product for
the required platform and FactoryLink version.
The Utility uses relative paths to access data files and must be able to determine its location in the computer’s
directory structure. It was unable to do so. Change the current drive and working directory to the directory
containing the blltutil.exe file, and re-run the utility program.
You should never see these or other messages. If you do, contact Axisware Technical Support with complete
details.
The product will not function until validated. Follow the steps outlined above for validating the product.
Information message.
The product was either not installed using the Utility program, or an error occurred during installation. Please
use the Utility program to install the product, refer to the appropriate Error message in the Error Message
Section above, or contact Axisware Technical Support for assistance.
Normal information message displaying the product name and serial number.
8 Phonetic Alphabet
Using these names for alphabetic characters reduces the chance of error when obtaining a validation sequence
by phone.
A Alpha
B Bravo
C Charlie
D Delta
E Echo
F Foxtrot
G Golf
H Hotel
I India
J Juliet
K Kilo
L Lima
M Mike
N November
O Oscar
P Poppa
Q Quebec
R Romeo
S Sierra
T Tango
U Uniform
V Victor
W Whiskey
X Xray
Y Yankee
Z Zulu