Notes (OD Pr0cess What is OD OD is a long range effort to improve organization's problem solving and renewal processes, particularly

through more effective and collaborative management of organizational culture, often with the assistance of a change agent or catalyst and the use of the theory and technology of applied behavioral science Purpose of OD Intervention OD is a systematic approach focused on improvement of organizational processes to achieve effectiveness efficiency and productivity of an Organization Process

tages OD

Main Phases of OD Intervention Problem Identification The first phase in OD process involves understanding and identification of the existing and potential problems in the organization. The awareness of the problem includes knowledge of the possible organizational problems of growth, human satisfaction, the usage of human resource and organizational effectiveness. Action Planning The Second phase: Once the problem/s issues/s are understood, the next step is to plan for involvement or intervention. Intervention can include teaching, improvement and team interventions through training and brainstorming sessions. Focused group discussions could also be implemented for this purpose. Team intervention in turn includes structural and individual interventions Implementation The Third phase is to implement the planned interventions monitoring Program is extremely important as the interventions are lon-ranged. The need to adhere to time schedules is vital since overlaping and confusion could lead to defeat the planned interventions . Chances are, however, organizational goals change over time, so there is always a need for such a process to continue Evaluation The Fourth phase Though shown as a separate phase, this is a reiterative process from the beginning of the process. This will help assessing the outcomes and fine-tuning the process to assure benefits are achieved

Feedback The Fifth Phase: This is also a re-iterative Phase The ffeedback from various sections of the organizations and the vital domains are important to establish the success of the intervention/s Four Steps in Organizational Diagnostic Model Structural analysis: Determines how the different parts of the organization are functioning in terms of laid down goals. Process analysis: Process implies the manner in which events take place in a sequence. It refers to pattern of decision making, communication, group dynamics and conflict management patterns within organization to help in the process of attainment of organizational goals Function analysis: This includes strategic variables, performance variables, results, achievements and final outcomes. Domain analysis: Domain refers to the area of the organization for organizational diagnosis.

Stage II Planning and implementation: After diagnosing the problem, the next phase of OD, involves the planning and implementation part of the change process.

Types of Interventions (overview) human process interventions techno structural interventions human resources management interventions strategic interventions Human Process Intervention coaching training and development process consultation and team building third-party interventions (conflict resolution) organization confrontation meeting intergroup relationships large-group interventions

Techno Structural Intervention structural design downsizing reengineering employee involvement work design

Human Resource Management Interventions goal setting performance appraisal reward systems career planning and development managing work force diversity employee stress and wellness

Summary Organization interventions help attuning and fine tuning and organization to its internal and external environments to find the optimum fit In addition to the benefits it also has serious limitations. Organization interventions help attuning and fine tuning and organization to its internal and external environments to find the optimum fit In addition to the benefits it also has serious limitations.