Mothers course

Situational theme

Lesson plan (At the bank)

Target vocabulary list bank client check bank balance credit card credit bounce mortgage deposit checkbook finance interest deposit withdraw loan interest account debit overdraft

savings account

standing account

tax

ATM

Stage Engagement

Tasks Play a recording (conversation between a bank client and a banker), then ask them to guess the topic of the lesson. Ask learners: a. What is a bank? b. Why do you go to a bank? c. How many of you have an account at the bank? d. Raise your hand if you have credit card?

Learners response Learners will guess the situation that they are going to learn about.

a. A place to save money. b. To apply for credit cards, open or close accounts, and take out mortgages.

Presentation

Teaching learners the new words. (Watch, share, answer) Ask learners to make groups of four. Give each group some questions. Show learners a video about conversation at the bank between a bank client and a banker:
http://www.youtube.com/watch?v=H-89I0Al0so

Learners may say: The costumer wants to open a new account because he had traveled from Spain to US...etc.

Share the answers with the whole class. Guided practice Show learners a video about a dialog between a bank client and a banker with different topics:
http://www.youtube.com/watch?v=s6Ris80-QdY

Learners will watch the video.

(Information gaps) T will give each pair of learners a dialog with Learners will co-operate to gaps and to fill the gaps they will need to interact fill the gaps and make the
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Situational theme

with their partner, then they will make a role play. Free practice Learners will be asked to work in pairs in order to write a dialog in a topic of their choice (e.g. to open or close an account, to withdraw, to make a credit card.etc). Then they are going to make a role play of the dialog they had made. Pass the ball game to review the new words. Ask learners to make a big circle. T will start by saying a ward of the new words with the meaning of that word. Then will pass it to another learners and so on.

role play.

Learners will make a dialog and do the role play.

Closing

Each learner will say a word of the new words, spell it and mention the meaning of it.

Material (e.g. worksheets, reading texts, pictures ...etc.)

Word

Vocabulary list (At the bank) Meaning

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Picture/example

Maryam Saeed (H00153141)

Mariam Saif (H00159227)

Mothers course

Situational theme

1. ATM

abbreviation of Automated Teller Machine: a machine, usually in a wall outside a bank, from which you can take money out of your bank account using a special card.

2. bank balance 3. bounce

4. cash

the amount of money in a bank account. I'd like to check my bank balance, please. when a check cannot be paid or I had to pay a penalty fee when my accepted by a bank because of a lack of check bounced. money in the account: (noun) money in the form of notes and coins, rather than checks or credit cards: Do you have any cash on you?

5. cash a check

(verb) to exchange a check for cash:

6. checkbook

a book of checks with your name printed on them which is given to you by your bank to make payments with.

7. check

8. credit

a printed form, used instead of money, to make payments from your bank account. 1.money in your bank account. 2. a method of paying for goods or services at a later time, usually paying interest as well as the original money.

I wrote him a check for AED100.

I was relieved to see from my statement that my account was in credit They decided to buy the car on credit.

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9. credit card

a small plastic card which can be used as a method of payment, the money being taken from you at a later time.

10. checking account

a bank account that you can take money from at any time and which usually earns little or no interest.

11. debit

(a record of) money taken out of a bank account.

12. deposit 13. interest

to put money into a bank account. 1. money which is charged by a bank or other financial organization for borrowing money. 2. money that you earn from keeping your money in an account in a bank or other financial organization. a sum of money which is borrowed, often from a bank, and has to be paid back, usually together with an additional amount of money that you have to pay as a charge for borrowing. The act of overdrawing a bank account.

The account was in debit at the end of the month (= more money had been spent than was in the account at that time). If you go to the bank, will you deposit these checks for me? I got a loan with an interest rate of 10%. You should put the money in a savings account where it will earn interest.

14. loan

She's trying to get a AED100 000 loan to start her own business.

15. overdraft

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16. savings account

a bank account in which you usually leave money for a long time and which pays you interest.

17. standing account

18. tax

an instruction to a bank to pay a particular amount of money at regular times from a person's bank account to another bank account (compare direct debit) (an amount of) money paid to the government, which is based on your income or of the cost of goods or services you have bought:

I have a standing account in AD bank.

19. withdraw

to take money out of a bank account.

20. mortgages

The charging of real (or personal) property by a debtor to a creditor as security for a debt.

21. bank client

a bank customer.

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Mothers course

Situational theme large amounts of money.

22. finance

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Dialog boxes (Information gaps) Setting up a Bank Account A: --------- are you doing today? B: Great. Thanks. A: What can I ----------------- with? B: I would like to open a bank account. A: What kind ------------------------ to open? B: I need a checking account. A: Would you also like to open a ---------------------------? B: That's fine. A: In order to open these accounts, you need to --------------------- a minimum of AED 50. B: I want to deposit AED 300. A: I'll --------------------------------- for you right now. B: Make sure to put AED 150 in each account. B: Thanks for your help. A: You are welcome, have a nice day Setting up a Bank Account

A: How are you doing today? B: Great. Thanks. A: What can I help you with? B: I would like to --------------------------------------. A: What kind would you like to open? B: I need a -------------------------------. A: Would you also like to open a savings account? B: That's fine. A: In order to open these accounts, you need to deposit a minimum of AED 50. B: I want to ------------------------------. A: I'll set up your accounts for you right now. B: Make sure to put AED 150 in ------------------------. B: Thanks for your help. A: You are welcome, have a nice day

Asking about Checks A: How are you doing today? B: Great. Thanks. A: What can I do for you today? B: I just have ------------------------------------. A: What's your question? B: How do I ------------------------------? A: You can order them right now, if you'd like. B: That would be great. A: Just fill out this application. B: Then what? A: Give it about 5 to 7 business days, and you should receive them in the mail. B: Here's my ----------------------. Thanks for your help.

Asking about Checks

A: How are you doing today? B: Great. Thanks. A: What can I do for you today? B: I just have one question. A: What's your question? B: How do I order checks? A: You can ----------------------------------------, if you'd like. B: That would be great. A: Just -------------- out this application. B: Then what? A: Give it about 5 to 7 business days, and you should ------------------- them in the ------------------. B: Here's my application. Thanks for your help.

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Making a Deposit A: How are you doing? B: Great. Thanks for -----------------------. A: What can I do for you today? B: I would like to -----------------------------------------. A: Are you depositing cash or a check? B: I want to deposit ----------------------. A: How much are you depositing? B: I would like to deposit ---------------------. A: What account do you want your money in? B: I want to deposit it into my -------------------------------. A: Do you need anything else? B: No. That's all. --------------------------.

Making a Deposit

A: How are you doing? B: Great. Thanks for asking. A: What can I do ---------------------- today? B: I would like to deposit some money. A: Are you depositing ---------------- or a -----------------? B: I want to deposit cash. A: ---------------------------- are you depositing? B: I would like to deposit AED 300. A: What -------------------- do you want your money in? B: I want to deposit it into my checking account. A: Do you need anything else? B: No. That's all. Thank you.

Making a Withdrawal
A: How are you doing today? B: Great. Thank you. A: What can I do for you? B: I need to ---------------------------- some money. A: How much would you like to take out? B: I need to withdraw --------------------------. A: Which account would you like to take the money from? B: I want to take it from my --------------------------. A: Here you go. B: Thank you very much. A: Can I do anything else for you? B: No. That'll be all.

Making a Withdrawal

A: How are you doing today? B: Great. Thank you. A: What can I do for you? B: I need to withdraw some money. A: How much would you like to -----------------------? B: I need to withdraw AED 300. A: Which ---------------------- would you like to take the money from? B: I want to take it from my checking account. A: Here you go. B: Thank you very much. A: -------------------- do anything else for you? B: No. That'll be all.

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Situational theme

Transferring Money A: How are you doing? B: Great. Thanks. A: -------------------------------- you with something? B: I would like to transfer some money. A: Where would you like to ----------------------- from? B: Take it from my savings account. A: Where ------------------------- like the money transferred? B: I want it transferred into my checking account. A: ------------------------------- would you like to transfer? B: I would like to transfer AED 200. A: Will that be all today? B: That's it for today. Thank you.

Transferring Money

A: How are you doing? B: Great. Thanks. A: May I help you with something? B: I would like to ----------------------------------------. A: Where would you like to transfer money from? B: Take it from my -------------------------------------. A: Where would you like the money transferred? B: I want it --------------------------- my checking account. A: How much would you like to transfer? B: I would like to -------------------------------------. A: Will that be all today? B: That's it for today. Thank you.

Canceling an Account

A: Can I help you with something? B: I need to --------------------- one of my --------------------. A: Is there a problem with it? B: I ------------------------------- it anymore. A: What would you like to do with all the money in this account? B: Just ------------------- it over to my ---------------------account. A: I can do that. B: That would be great. A: Do you want to take any money out? B: Not today. A: It's going to take a moment for me to cancel your account. B: That's fine. Take your time.

Canceling an Account A: Can I help you with something? B: I need to cancel one of my accounts. A: Is there a --------------------- with it? B: I don't need it anymore. A: What ----------------------------------- to do with all the money in this account? B: Just transfer it over to my remaining account. A: I can do that. B: That would be great. A: Do you want to ----------------------- money out? B: Not today. A: It's going to take a ------------------ for me to cancel your account. B: That's fine. Take your time.

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Situational theme

Cashing a Check A: How I can help you today? B: I would like to make a deposit. A: Will that be --------------- or ------------------? B: I'm depositing a check. A: Could you -------------------------------- of the check, please? B: All right. Here you go. A: Would you like any ------------------------? B: That would be great. A: -------------------------- would you like? B: I would like AED150. A: Here is your AED150. B: Thanks for everything. A: You are welcome.

Cashing a Check

A: How I can help you today? B: I would like to make a --------------------------. A: Will that be cash or check? B: I'm depositing a -----------------------. A: Could you sign the back of the check, please? B: All right. Here you go. A: Would you like any cash back? B: That would be great. A: How much would you like? B: I would like --------------------------. A: Here is your AED150. B: Thanks for everything. A: You are welcome.

Using the ATM

A: I have to use the -------------------. B: Is there a problem? A: I don't know ---------------------------------- it. B: What are you talking about? A: I have ---------------------- used an ATM before. B: I can show you how to use it. A: How do I use it? B: You need to push your card into the machine. A: What's ---------------------? B: Enter your PIN. A: What else do I -------------------- do? B: Every option you can choose will appear on the screen. That's about it.

Using the ATM

A: I have to use the ATM. B: Is there a ---------------------? A: I don't know how to use it. B: What are you talking about? A: I have never used an ATM before. B: I can ------------------------- how to use it. A: How do I use it? B: You need to ---------------------------- into the machine. A: What's next? B: Enter your -------------. A: What else do I have to do? B: Every ----------------- you can choose will appear on the screen. That's about it.

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Mothers course

Situational theme

Opening Another Account A: -------------------- I help you today? B: I need to open a second account. A: What kind of ------------------ would you like to open? B: I need another savings account. A: Do you have another account with us? B: Yes, I do. A: Would you like to -------------------------- from that account into your new one? B: That's fine. A: How ------------------ would you like to transfer? B: Transfer AED 500. A: Give me a moment while I complete your transaction. B: That's fine. Thank you.

Opening Another Account

A: How may I help you today? B: I need to open a -----------------------------------. A: What kind of account would you like to open? B: I need another ---------------------------------. A: Do you have another account with us? B: Yes, I do. A: Would you like to transfer money from that account into your new one? B: That's fine. A: How much would you like to transfer? B: ------------------------- AED 500. A: Give me a moment while I complete your transaction. B: That's fine. Thank you.

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Situational theme

Watch, Share, Answer

1. What was the costumers request? -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

2. Does he have an account in Spain? What did the manager tell him?
-----------------------------------------------------------------------------------------------------------------------3. The manager mentioned two types of accounts which are ------------------------------------------------------4. What is checking account? ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

5. What is saving account?

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------6. What did the manages ask for to open a checking account? -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

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Links to online videos or games that I will use in this lesson. At a bank - Learn to speak English fluently:
http://www.youtube.com/watch?v=H-89I0Al0so http://www.youtube.com/watch?v=s6Ris80-QdY

For learners to review http://www.superteachertools.com/millionaire/online/game1366000164.php

http://www.youtube.com/watch?v=XtXtZwCWfUI http://goanimate.com/videos/016m4x9IynVw?utm_source=linkshare

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