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Total quality management in the supply chain - Springer

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Total quality management in the supply chain

Abstract
The development of Total Quality approaches within the supply chain is not a recent phenomenon. Indeed, the ideas of building quality into purchasing practice can be seen in the work of Deming and Juran in the 1960s and 1970s. What is perhaps more recent is the evolution, not of joint quality management strategies, but of joint quality improvement strategies serving as a foundation for a long-term, developing, overall business relationship. Indeed, in a Total Quality (TQ)-driven partnership, the relationship itself - its organization, management and resourcing -becomes a quality issue on the joint customer supplier improvement agenda. Page %P Page 1

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Title Total quality management in the supply chain Book Title Handbook of Total Quality Management Pages pp 275-303 Copyright 1998 DOI 10.1007/978-1-4615-5281-9_13 Print ISBN 978-1-4613-7409-1 Online ISBN 978-1-4615-5281-9 Publisher Springer US Copyright Holder Kluwer Academic Publishers Additional Links About this Book Topics Mechanical Engineering Production/Logistics/Supply Chain Management Quality Control, Reliability, Safety and Risk Industry Sectors Oil, Gas & Geosciences Engineering Aerospace Automotive Energy, Utilities & Environment
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