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Siebel 8.

0 Server installation

Siebel Admin Tutorials


Launch the Siebel server installation by launching the setup.exe from the install folder. The Java runtime engine starts the installer. The first page of the installer is as shown below:

Hit on the Next button. Specify a folder where Siebel server will be installed. In the screenshot shown below, the path is chosen as E:\Siebel8.

Hit on the Next button. Select the options as desired. In the screenshot the options selected were: Gateway Name server Siebel Server Database Configuration utilities.

Hit on the Next button. Select the Typical option from the radio buttons provided. If you want to install specific modules in the installation, select Custom.

Hit on the Next button to continue. The next screen in the installation would show all the language packs available in the installation. In the example shown below only English American [ENU] is available which is shown. Select multiple languages (for multi-lingual implementation) from the available list. Note: You can install other language packs after server installation too.

Hit Next to continue.

Note: The Program Folder shown in the above screenshot is the name by which a Program will be created in the Start menu of windows. If you want a custom name, update the same and hit on Next button to continue.

The above screenshot shows the components which will be installed. Verify the same and hit on Next button to continue. Note: Ensure there is enough hard disk space for the installation.

FYI: Installing the base components of server.

FYI: Installing the language packs for the server installation. Note: The language pack installation will start on its own by the base installer. The language pack installation cannot be initiated directly. It should always be initiated by the base installer. Invoking it directly will throw an appropriate error message.

For a new installation, select Create New Configuration and hit on Next button to continue with the configuration. The other 2 options are self-explanatory. The configuration process involves configuring the following in order: 1. Gateway Name Server 2. Enterprise Server 3. Management Server ( Not available in prior versions of Siebel) 4. Siebel Server

This starts the Gateway Name server configuration. Select Configure a New Gateway Name Server and hit on Next button to continue with configuration.

By default Siebel picks 2320 as the Gateway Name Server TCP/IP Port. Update the value as per your specifications and hit on Next button to continue.

This is a new option provided by Siebel to select the language in which Siebel would log details. The language selected would be the primary language for logging and error display activities.

Unlike prior versions of Siebel, Siebel 8.0 has got the capability to run the service under User Credentials. Select the appropriate option and hit on Next button to continue.

Check the dialog box if you want the configuration utility to start the service automatically. If unchecked, the user can start the service from Services console on a windows OS. To do so, go to Start Run Type services.msc and hit enter In the Services console, select an entry by name Siebel Gateway Name Server and hit on the start button available in the toolbar of the services console.

Hit on Next button to continue.

Review the changes and hit on Next button to continue.

Hit on the Yes button to apply the configuration.

Hit on the OK button to dismiss the window and hit on the Next button to continue. Once the Siebel Gateway Name server configuration is complete, the installer will prompt the user to configure the Siebel Enterprise.

Select Create New Configuration option and hit on the Next button to continue.

Select Configure a New Enterprise in a Gateway Name Server option and hit on the Next button to continue.

Fill in the Gateway Name Server Host Name and TCP/IP Port details from the Siebel Gateway configuration. Hit on Next button to continue.

Fill in the Enterprise details and hit on the Next button to continue.

Update the File system path. Note: It is recommended to use a shared path rather than an absolute path. The shared path should be accessible over the network. If file system resided on the same host as that of the Siebel Server, it would be fine to specify absolute path for file system. However other applications like dedicated client of Siebel Tools when connected to Server would require using the same file system. Hence the recommended procedure is to give a shared path.

Select the appropriate database for your installation. Ensure the Database is installed prior to this installation. The database should be configured with namespace and the DB be configured for auto-extend.

Specify the Table Owner created while configuring the database. Specify the DB Connect String which was configured when database was installed.

Update the Siebel Database User Account Name for the configuration. Note: This credential will be used by gateway to authenticate at database level.

Select the appropriate authentication type and hit Next button to continue.

The security adapter name is picked by the installer based on the previous selection. Take the default value and hit on Next button to continue. The Security adapter can however be modified after installation.

Select the appropriate options and hit on the Next button to continue.

Review the configuration setting and hit on the Next button to continue (in case configuration is fine. Otherwise hit the back button to make the necessary changes in the configuration.)

Hit on Yes button to apply the configuration changes.

Hit on the OK button to dismiss the dialog box.

Select Exit Configuration and hit on next button to exit the Gateway Name Server and Enterprise Server configuration.

Hit on the Yes button to exit the configuration.

Siebel Server Configuration

Select Create New Configuration option and hit on the Next button to continue.

Siebel installer fills in the Gateway Name Server Host Name and Gateway Name Server TCP/IP Port details. Modify the values if there is any change and hit on the Next button to continue.

Fill in the Siebel Enterprise Name (configured during Siebel enterprise server configuration) and give a value to the Siebel Server Logical Profile Name.

Hit on the Next button to continue.

Select the required Component Groups for the Siebel Server and hit on Next button to continue. Note: Multiple Component Groups can be enabled on a single server. If required, other component groups can be enabled though command line. To enable a Component Group (CompGrp) using command line, follow the steps listed below: 1. Navigate to Start Run. Type in CMD and hit on enter. 2. Navigate to <SiebSrvr_Root>/bin 3. Type in the following command: srvrmgr /g <GateWay_Name_Server> /e <Enterprise_Server_Name> /u <Login_ID> /p <Password>. Hit Enter. 4. The above command logs the user at the srvrmgr prompt. 5. To see the list of CompGrps, type in List compgrp and hit enter. 6. To enable a compgrp type in the following: enable compgrp <CompGrp_Alias>. This action will enable the compgrp in all the Siebel Servers available under the specified Enterprise Server. An alternative to the above is launch the Siebel application and enable compgrps individually on a given Siebel Server.

Select the Language for Server messages and logs and hit on the Next button to continue.

Select the language pack (per the requirement and availability) and hit on Next button to continue. Note: You can select multiple language packs at this point. Other language packs can also be installed later.

Update the Siebel Connection Broker Port if it is configured on some other port and hit on Next button to continue.

By default, Siebel picks 40400 for the Synchronization Manager port. If multiple Siebel Servers are running, it is recommended to assign different Synchronization Port numbers.

Select the appropriate options and hit on Next button to continue.

Check the Register External Oracle DB ODBC Driver checkbox if required. Default value: UnChecked. Hit on the Next button to continue.

In this example, we have opted for a single server. Hence cluster option is not applicable. If you have clustered environment where more than 1 Gateway / Enterprise / Siebel servers are installed, select the appropriate option and hit on Next button to continue.

Check the checkbox and hit on Next button to continue. If the checkbox is not checked, the service will be registered in Windows registry with Startup Type set to Manual. If this option is set, users would be required to manually re -start the server service every time the windows host is re-booted.

Check the Checkbox to start the service automatically after configuration changes are applied. If the checkbox is not checked, user would be required to manually start the service from services console on a windows box and from command line in Unix. FYI: There are shell scripts available in <SiebSrvr_Root>/bin folder (Unix installation) for Server start and stop. To check whether Siebel services are running on a UNIX box, navigate to <SiebSrvr_Root>/bin folder and type in SIEBPS in lowercase and hit enter.

Hit on Next button to continue.

Review the configuration changes and hit on Next button to continue.

Hit on Yes button to apply the changes.

Hit on the OK button to dismiss the Information window and hit on Next button to continue.

Management Agent Configuration


Management Agent is a new component in Siebel 8. It runs as a service in windows and is accessible from the services console.

Fill in the Siebel User Account information and hit on the Next button to continue.

Specify the path where JRE is installed and hit on Next button to continue.

Check the checkbox is encryption is required. Hit Next button to continue.

By default Siebel uses port 1199 for RMI Registry Port. Users can change the port if required. Document the changes for future usage. Hit on Next button to continue.

Select the authentication type and hit on Next button to continue.

Hit on the Next button to continue.

If you want to implement SSL for Management Agent, check the checkbox. Otherwise, go with the default options. Hit the Next button to continue.

Specify a Windows User Account (either Local user to the host or over the domain) and hit on the Next button to continue.

Check the Checkbox to start the Management Agent after the configuration wizard is run. Hit on the Next button to continue.

Review the configuration changes and hit on next button to continue.

Hit on Yes button to apply the configuration changes.

Hit on the OK button to dismiss the Information window. Hit Next button to continue.

Hit on Finish button to complete the configuration.

Siebel Admin Tutorials

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