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CH A P T E R

Monitoring Notifications
This chapter describes the Cisco 7200 router notifications supported by the MIB enhancements feature introduced in Cisco IOS Release 12.2SB REL4. SNMP uses notifications to report events on a managed device. The notifications are traps or informs for different events. The router also supports other notifications not listed.

Note

Many commands use the keyword traps in the command syntax. The keyword traps refers to notifications that are either traps, informs, or both. The tables in this chapter use the term traps even though the event might be an inform. This chapter contains the following sections:

Notification Overview, page 4-1 Enabling Notifications, page 4-2 Cisco SNMP Notifications, page 4-3

Notification Overview
An SNMP agent can notify the manager when important system events occur, such as the following:

An interface or card starts or stops running Temperature thresholds are crossed Authentication failures occur Logs information about the time, type, and severity of the condition Generates a notification message, which it then sends to a designated IP host TrapsUnreliable messages, which do not require receipt acknowledgement from the SNMP manager. InformsReliable messages, which are stored in memory until the SNMP manager issues a response. Informs use more system resources than traps.

When an agent detects an alarm condition, the agent:


SNMP notifications are sent as either:


To use SNMP notifications on your system, you must specify trap recipients. These recipients indicate where Network Registrar notifications are directed. By default, all notifications are enabled, but no trap recipients are defined. Until you define the recipients, no notifications are sent.

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Monitoring Notifications

Many commands use the word traps in the command syntax. Unless there is an option in the command to select either traps or informs, the keyword traps refers to either traps, informs, or both. Use the snmp-server host command to specify whether to send SNMP notifications as traps or informs. The types of traps can be specified in both commands.

Note

Most notification types are disabled by default. However, some notification types cannot be controlled with the snmp command. For example, some notification types are always enabled and other types are enabled by a different command. The linkUpDown notifications are controlled by the snmp trap link-status command. If you enter this command with no notification-type keywords, the default is to enable all notification types controlled by this command. Specify the trap types if you don't want all traps to be sent. Then use multiple snmp-server enable traps commands, one for each of the trap types that you used in the snmp host command. The Event Table must have an entry that specifies the action that is to be performed. For detailed information about notifications and a list of notification types, go to the following URLs:

http://www.cisco.com/univercd/cc/td/doc/product/software/ios113ed/113t/113t_1/ http://www.cisco.com/en/US/tech/tk648/tk362/technologies_tech_note09186a008021de3e.shtml http://www.cisco.com/en/US/docs/ios/12_2/configfun/configuration/guide/fcf014.html

Enabling Notifications
You can enable MIB notifications using either of the following procedures: Command line interface (CLI)Specify the recipient of the trap message and specify the types of traps sent. This command also specifies which types of informs are enabled.

For detailed procedures, go to:


http://www.cisco.com/en/US/tech/tk648/tk362/technologies_tech_note09186a008021de3e.shtml http://www.cisco.com/en/US/docs/ios/11_3/feature/guide/snmpinfm.html

Performing an SNMP SET operation using the setany command To enable or disable MIB notifications, perform an SNMP SET operation on the a specific object.
To enable the notifications set the object to true(1) To disable the notifications, set the object to false(2)

Foe detailed procedures, go to: http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/catos/6.x/configuration/guide/snmp.h tml

Note

If you issue the snmp-server enable traps command without a notification-type argument, the router generates traps for all types of events, which might not be desirable. Some MIBs require the user to set additional objects to enable some notifications.

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Cisco SNMP Notifications


This section contains tables that describe a MIB event, why the event occurred, and a recommendation as to how to handle the event. Each table lists the following information:

Text stringThe event display Brief descriptionWhat the event indicates Probable causeWhat might have caused the notification Recommended actionRecommendation as to what should be done when the particular notification occurs

Note

In the following tables, where no action required is documented, there might be instances where an application, such as trouble ticketing (An application that processes certain alarms and generates a ticket for a person or a system to manage before that ticket closes for some event.) occurs. For example, if a field replaceable unit (FRU) is replaced, then a message must be sent to close the trouble ticket according to operations and processes installed in your system.

Environmental or Functional Notifications


Table 4-1 lists notifications generated for events that might indicate the failure of the Cisco 7200 router or conditions that might affect the routers functionality.
Table 4-1 Environmental Notifications

Event
cefcModuleStatusChange

Description

Probable Cause

Recommended Action Enter the show module command to view error message details. For Syslog messages associated with this event, consult Messages and Recovery Procedures. No action is required.

Indicates that the status of Module has unknown state a module has changed.

Module is operational

Module has failed due to some Enter the show module condition command to view error message details. For Syslog messages associated with this event, consult Messages and Recovery Procedures.
cefcPowerStatusChange

Indicates that the power status of a field replaceable unit has changed.

FRU is powered off because of Enter the show power an unknown problem. command to check the actual power usage.For Syslog messages associated with this event, consult Messages and Recovery Procedures FRU is powered on FRU is administratively off No action is required. No action is required.

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Table 4-1

Environmental Notifications (continued)

Event

Description

Probable Cause FRU is powered off because available system power is insufficient

Recommended Action Enter the show power command to check the actual power usage. No action is required.

cefcFRUInserted

Indicates that a FRU was inserted.

A new field replaceable unit like a GBIC, fan, port, power supply, or redundant power supply was added. A field replaceable unit like GBIC, fan, ports, power supply, or redundant power supply was removed.

cefcFRURemoved

Indicates that a FRU was removed.

Replace the field replaceable unit.

chassisAlarmOn

The chassis temperature is too Indicates that a FRU high, a minor or major alarm status has changed. The has been detected. chassisTempAlarm, chassisMinorAlarm, or chassisMajorAlarm object in this MIB has changed to the on (2) state.

Inspect the indicated component closely to determine why it is operating out of the normal operating temperature range and whether it will eventually exceed the allowed operating temperature range.

A redundant power supply has Replace the FRU. been powered off. One or more fans in the system Replace the system fan tray. fan tray have failed. Although this is a minor alarm, system components could overheat and be shut down.
chassisAlarmOff

A redundant power supply has No action required. Indicates that a FRU been powered on. status has changed. The chassisTempAlarm, chassisMinorAlarm, or chassisMajorAlarm object in this MIB has changed to the off (1) state. changed. Indicates whether the system produces the cefcMIBNotifications.

cefcMIBEnableStatusNotification Operational status

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Cisco 7200 Port Adapter Notifications


Table 4-2 lists notifications generated by Cisco 7200 router port adapters (PA). These traps indicate the failure of a port adapter or error conditions on the PA card that might affect the functionality of all interfaces and connected customers. All of the sensors generate traps if the voltage passes the threshold level.
Table 4-2 Cisco 7200 Port Adapter Notifications

Event
entConfigChange

Description There has been an informational configuration change. An entry for the card is removed from the entPhysicalTable (which causes the value of entLastchangeTime to change).

Probable Cause A card was removed.

Recommended Action Replace the field replaceable unit.

A PA card was added. A PA card operational status change occurred.


entSensorThresholdNotification

No action required. No action required. Remove the configuration that bypasses the module shutdown due to sensor thresholds being exceeded. Shut down the module after removing the configuration. It exceeded major sensor thresholds. The command that shuts down the module in the event of a major sensor alarm has been overridden, so the specified module will not be shut down. The command used to override the shutdown is no environment-monitor shutdown.

A specific module Indicates that the sensor value crossed the threshold exceeded major sensor thresholds. listed in entSensorThresholdTable. This variable reports the most recent measurement seen by the sensor and This variable indicates the value of the threshold.

ceAlarmAsserted

Sent when the alarm Card You manually shut down Stopped Responding OIR is the PA card, then you get asserted. the error. A previously asserted alarm The agent generates this is cleared. trap when a physical entity clears a previously asserted alarm.

ceAlarmCleared

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Interface Notifications
Table 4-3 lists IF-MIB notifications generated by the router for link-related (interface) events.
Table 4-3 Link Notifications

Event
linkDown

Description An interface is down. This is cleared by one or more Link Up traps for the same interface It can not transmit or receive traffic. The ifOperStatus object shows the links previous state. Value is down(2).

Probable Cause

Recommended Action To see if link traps are enabled or disabled on an interface, check ifLinkUpDownTrapEnable (IF-MIB) for the interface. To enable link traps, set ifLinkUpDownTrapEnable to enabled(1). Enable the IETF (RFC 2233) format of link traps by issuing the CLI command snmp-server trap link ietf.

linkUp

An interface is now up after being down. Indicates that a links status is no longer down. The value of ifOperStatus indicates the links new state. Value is up(1).

No action is required. The port manager reactivated a port in the link-down state during a switchover. A port is only reactivated when the port data structures lack consistency between the active and standby supervisor engines.

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Threshold Notifications
Table 4-4 lists MPLS-VPN-MIB notifications which are traps and informs that can occur when an environmental threshold is exceeded. Indicates that a threshold violation occurred.
Table 4-4 MPLS-VPN Notifications

Event
mplsNumVrfRouteMidThreshExceeded

Description Indicates that the warning threshold is exceeded.

Probable Cause The system limit of four route processors per VPN has been exceeded. The number of routes created has crossed the warning threshold. This warning is sent only at the time the warning threshold is exceeded.

Recommended Action The configured RPs are too large to fit in the DF table for one VPN. Try to configure the groups among existing RPs in the hardware, or configure the RP in another VPN.

mplsNumVrfRouteMaxThreshExceeded

Indicates that the A route creation was maximum route limit unsuccessful because the was reached. maximum route limit was reached. Another notification is not sent until the number of routes falls below the maximum threshold and reaches the maximum threshold again. Indicates that a local LSR and an adjacent LDP peer attempt to set up an LDP session between them, but fail to do so after a specified number of attempts. Eight failed attempts occurred to establish an LDP session between a local LSR and an LDP peer, due to some type of incompatibility between the devices.

Set the threshold value. The max-threshold value is determined by the maximum routes command in VRF configuration mode.

mplsLdpFailedInitSessionThreshold Exceeded

If you specify a range of valid labels for an LSR that does not overlap the range of its adjacent LDP peer, the routers will try eight times to create an LDP session between themselves before the Cisco routers support the mplsLdpFailedInitSessionThr same features across multiple esholdExceedednotification is platforms. Therefore, the generated and sent to the NMS most likely incompatibility to as an informational message. occur between Cisco LSRs is a mismatch of their respective Operationally, the LSRs whose ATM VPI/VCI label ranges. label ranges do not overlap continue their attempt to create an LDP session between themselves after the eight retry threshold is exceeded. In such cases, the LDP threshold exceeded notification alerts the network administrator to the existence of a condition in the network that may warrant attention.

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Service Notifications
Table 4-5 lists MPLS service notifications (MPLS-TE-MIB, MPLS-LDP-MIB,MPLS-VPN-MIB) which generated by the router to indicate conditions for services.
Table 4-5 MPLS-Service Notifications

Event
mplsVrfIfUp

Description Indicates that a VPN routing or forwarding instance (VRF) was assigned to an interface that is operational or for the transition of a VRF interface to the operationally up state. Indicates that a VRF was removed from an interface or a VRF interface transitioned to the operationally up state. Indicates that the MPLS LDP session is in the up state.

Probable Cause

Recommended Action

A VPN routing or forwarding No action is required. instance (VRF) was assigned to an interface that is operational or a VRF interface transitions to the up state.

mplsVrfIfDown,

A VRF was removed from an interface or a VRF of an interface transitioned to the down state. Trap generated when an LDP entity (a local LSR) establishes an LDP session with another LDP entity (an adjacent LDP peer in the network).

Check the operation state of the interface OR the state of the connected interface on the adjacent router OR add the removed VRF. No action is required.

mplsLdpSessionUp

mplsLdpSessionDown

Indicates that the MPLS Trap generated when an LDP LDP session is in the down session between a local LSR state. and its adjacent LDP peer is terminated. Indicates that a local LSR establishes an LDP session with its adjacent peer LSR, but the two LSRs have dissimilar path vector limits. An LDP session has two adjacent peer LSRs with dissimilar path vector limits.

Check if the LDP session exists between the local LSR and adjacent LDP peer.

mplsLdpPVLMismatch

Configure all LDP-enabled routers in the network with the same path vector limit. Accordingly, the The value of the path vector mplsLdpPathVectorLimitMis limit can range from 0 through match object exists in the 255; a value of 0 indicates MPLS LDP MIB to provide a that loop detection is off; any warning message to the NMS value other than zero up to 255 when two routers engaged in indicates that loop detection is LDP operations have a on. dissimilar path vector limit. A configured tunnel transitioned from the Down state to any state except NotPresent. May be caused by an administrative or operational status check of the tunnel. No action is required.

mplsTunnelUp

Indicates that a mplsTunnelOperStatus object for a configured tunnel is about to transition from the Down state to any state except NotPresent.

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MPLS-Service Notifications (continued)

Event
mplsTunnelDown

Description Indicates that the mplsTunnelOperStatus object for a configured MPLS traffic engineering tunnel is about to transition to the up(1) or the down(2) respectively. Indicates that the signalling path for an MPLS traffic engineering tunnel changed.

Probable Cause

Recommended Action

To see the operational status A configured tunnel is transitioning to the down state. of the tunnel. May be caused by an administrative or operational status check of the tunnel.

mplsTunnelRerouted

A tunnel was rerouted or reoptimized.

If you use the actual path, then write the new path to mplsTunnelRerouted after the notification is issued.

Routing Protocol Notifications


Table 4-6 lists BGP4-MIB notifications generated by the Cisco 7200 router to indicate error conditions for routing protocols and services.
Table 4-6 Routing Protocol Notifications

Event
bgpEstablished

Description

Probable Cause

Recommended Action No action is required.

The BGP routing protocol Indicates that the BGP protocol becomes active on the changed status. router (it enters the Established state). Indicates that the BGP protocol transitions from a higher-level state to a lower-level state. The BGP routing protocol changed status.

bgpBackwardTransition

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RTT Monitor Notifications


Table 4-7 lists CISCO-RTTMON-MIB notifications that can occur during round-trip time (RTT) monitoring.
Table 4-7 RTT Monitor Notifications

Event
rttMonConnectionChangeNotification

Description Sent when the value of rttMonCtrlOperConn ectionLostOccurred changes.

Probable Cause Occurs when the connection to a target has either failed to be established or was lost and then re-established.

Recommended Action Check for the connectivity to the target. There could be link problems to the target through different hops. Check for the end-to-end connectivity if rttMonCtrlOperTimeoutOccu rred if the notification returns true. No action is required if rttMonCtrlOperTimeoutOccu rred is false.

rttMonTimeoutNotification

A timeout occurred or An RTT probe occurred and was cleared. the system sends the notice when the value of rttMonCtrlOperTimeoutOccur red changes.

rttMonThresholdNotification

Threshold violation occurred.

An RTT probe occurred or a previous violation has subsided in a subsequent RTT operation.

Check for the end-to-end connectivity if rttMonCtrlOperOverThreshol dOccurred in the notification is true otherwise no action required.

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Environmental Notifications
Table 4-8 lists CISCO-ENVMON-MIB notifications generated for events that might indicate the failure of the Cisco 7200 router or conditions that might affect the routers functionality.
Table 4-8 Environmental Notifications

Event
ciscoEnvMonShutdownNotification

Description Indicates a status change or failure. Critical condition. Shutdown imminent.

Probable Cause A test point nears a critical state and the router is about to shut down (for example, if auto-shutdown is enabled and the chassis core or inlet temperature reaches critical state and remains there for more than 2 minutes). This message indicates that the system has a configuration to shut down a module if its operating temperature exceeds a temperature threshold. This configuration has been bypassed, and a module will still operate in an over-temperature condition. Operating at an over-temperature condition can damage the hardware.

Recommended Action Do not override the sensor alarms that act on an over-temperature condition. Enter the environment-monitor shutdown temperature command to bring the system back to standard temperature detection.

ciscoEnvMonRedundantSupplyNotification

Sent if the redundant power supply (if available) fails.

An environmental condition, an over-temperature condition, or inconsistent voltage to the module occurred. Since such a notification is usually generated before the shutdown state is reached, it can convey more data and has a better chance of being sent than does the ciscoEnvMonShutdownNotific ation.

Ensure that the system power supplies are optimally redundant. Use power supplies with identical output ratings or reduce system power consumption.

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Table 4-8

Environmental Notifications (continued)

Event
ciscoEnvMonTemperatureNotification

Description The core or inlet temperature is outside its normal range, when ciscoEnvMon State is at the Warning or Critical state.

Probable Cause During previous reloads, this module experienced a timeout while accessing the temperature sensor. All further access to the temperature sensor will be disabled. This condition indicates a possible problem with the temperature sensor.

Recommended Action Copy the error message exactly as it appears on the console or in the system log, contact your Cisco technical support representative, and provide the representative with the gathered information.

1 The cefcFRUPowerAdminStatus is on(1) when a power supply is disabled. When there is a power supply, the cefcFRUPowerAdminStatus is always on(1) for both power supplies, regardless if the power supply is disabled. 2 ENVON-MIB traps occur; but they are not supported. 3 To enable and disable CISCO-ENTITY-FRU-CONTROL MIB traps, use the <no> snmp-server enable trap fru-ctrl CLI command.

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