PCCW Global Cloud

Infrastructure-as-a-Service January 2013

Agenda 1. Cloud Computing Explained 2. PCCW Global Cloud Services IaaS (Infrastructure as a Service)

3. Global Network Our Differentiations

Cloud Computing

WHAT IS CLOUD COMPUTING?

IT resources and services that are abstracted from underlying infrastructure and provided On-Demand and At Scale in a multi-tenant environment

Seeing Strong Growth

Service Delivery Model for XaaS

Traditional IT vs. Cloud IT

On Premise IT Resources
Investment Deployment Lead Time Mainly CAPEX Slower require manufacturer to deliver, and setup

Cloud-base IT Resources
Mainly OPEX Quicker readily available resources, only turning on by the provider Level of control limits to the resources subscribed, at the same time saving time in administrating the resources Flexible in adding capacity

Level of Control

Total control of the resources, but also require more time in managing those resources

Capacity

Limit to the capacity of the equipment purchased Depends on architecture design

Reliability

Facilities built within carrier grade data center with resilience of resources

Market Drivers For Enterprise

Reduce complexity, cost and IT touch points Improve agility/flexibility/responsiveness Enable unencumbered collaboration and globalization Enable a focus on core business vs. IT

For Service Provider

Consolidation & virtualization Amortize infrastructure across multiple customers = improved margins More economic efficiencies allowing more compelling services Opportunity to provide enterprise, SMB and consumer services

Product Overview

Initial Launch

IaaS
Enterprise-class managed solutions for business of all size Provide virtualized compute, storage and networking in a utility model to increase elasticity of enterprise IT infrastructure Broad networking including multiple VLAN support, premium grade internet connectivity and wide coverage MPLS options Firewall protected for security Managed Storage with integrated backup and restore 24 x 7 x 365 management and monitoring of the virtualized infrastructure

IaaS Charging Structure (Virtual Server)

Pre-defined configuration for each class of server type (Basic, Enterprise and Advanced) Subscribe the number of units of each server type as much as you need to meet the required computing power Fixed MRC (monthly recurring charge) for each server unit subscribed Available for short term service

IaaS Charging Structure (Virtual Storage)

Choose the kind of storage attaching to the virtual servers Fixed MRC for the storage subscribed, charged per 10Mb per month. Available for short term service Off-site Backup available in next phase Disaster Recovery in roadmap

IaaS Platform

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Features and Benefits

Accessibility Virtual Servers platform is located within the PCCW Global IP/MPLS network, which can be accessed via MPLS, and / or GIA. Customers can choose the physical location closest to the users Reliability Tier 3+ carrier grade data center environment with redundant power supply, UPS and power generator to support Resilience networking architecture Resilience physical resources HA for individual VM Backup by snapshots Clustered design of management portal Target Service Availability 99.95% Tape backup and DR (roadmap)

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Features and Benefits

Security Data Center Environment PCCW Global Cloud Infrastructure are located within our carrier grade data centers with 7x24 physical security environment. Platform protected by Network Firewall System protected by dedicated VLAN separating different customers VPN enabled when accessing from public internet Management portal protected by Password Management Portal Customers managing the subscribed servers Resource utilization monitoring Networking policy settings Notifications and alerts Customer Service Supports 7x24 customer helpdesk

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Management Portal

Overview of the services and utilization

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Management Portal

Manage your subscribed resources

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Our Differentiator Accessing the Cloud with our Connectivity

A Terabit, single AS global IPv4/IPv6 backbone (AS3491) with 83 PoPs, across 34 countries and 56 cities

MPLS Worldwide coverage spans over 120 Countries and 1,800 Cities
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Fully and Globally Diversified Backbone

Region Asia-Europe Intra-Asia Intra-Europe

Cable Systems ERMC, Falcon, FEA, iMeWe, SMW3, SWM4, TEA AAG, AJC, APCN, APCN2, EAC, IACS, Matrix, MIC-1, RNAL, SMW3, SMW4, Singapore / Malaysia / Bangkok Terrestrial Diversified OC-48 and 10G circuits from: Belgacom, KPN, MN, OTE, Telia, TDC, Viatel Diversified dark fiber and 10G circuits from: Abovenet, Coresite, Equinix, Global Crossing, FPL, Qwest, XO, Wilcon, Zayo Bandwidth, AC1-N, APOLLO, FA1, Hibernia, TGN-A AAG, China-Inland + TPE, JUS-N, JUS-S, PC1-N, TGN-N, TGN-S, Unity

Intra-US

Trans-Atlantic Trans-Pacific

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Multiple Class of Services (CoS)

Enable multiple applications sharing a single network connection with different priorities

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CoS Characteristics and Applications

CoS
Gold

Characteristics
Optimized for real-time applications requiring stringent delay and jitter performance with small packet sizes

Applications
Real-time applications: > Voice

Silver Plus

Optimized for mission critical Mission critical applications: applications requiring stringent delay > Video Conferencing / Video and delivery performance with Streaming / Signaling variable packet sizes Optimized for business critical applications that can tolerate a degree of delay Lowest priority traffic that can tolerate a degree of delay and packet loss Business critical applications: > SAP, SNA, Oracle, Telnet Best effort applications: > Email, FTP, Intranet Browsing

Silver

Bronze

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Service Level Commitments

Service Availability*
Standard Scheme: up to 99.99% (Port only) Advanced Scheme: up to 99.90% (Port + Local Loop) Premium Scheme: up to 99.95% (Dual Ports + Local Loops)

Latency
Among cities and across zones (Intra Asia Pacific, Intra US, Intra Europe, Trans-Atlantic, TransPacific)

Packet Delivery
Up to 99.9%

Jitter
15ms (for Gold Class of Service only)

Service Provision Time Guarantee

Rebate based on days delayed

Mean Time To Restore (MTTR)

4 hours

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Total Solution Virtualized infrastructure and Network

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Thank you!

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