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Private respondent Roberto Mallare was hired by petitioner Wenphil as a crewmember at its Cubao Branch. He thereafter became the assistant head of the Backroom Department. 2. On May 20, 1985, private respondent had an altercation with a co -employee, Job Barrameda regarding the tending of the salad bar. Mallare slapped Barramedas cap, stepped on the latters foot, and picked up the ice scooper and brandished it against the latter. 3. The incident was reported to the assistant manager, Delilah Hermosura, who immediately asked Mallare to see her. Mallare refused to see Hermosura and it took the security guard to bring him to her. Mallare then shouted profane words instead of making an explanation before her. He stated that the matter should be settled only by him and Barrameda. 4. The store manager, on the basis of Hermosuras report, suspended Mallare and Barrameda until further notice. Later that day, the store manager issued a memorandum suspending Barrameda for one week and dismissing Mallare from service, in accordance with their Personnel Manual. The notice of dismissal was served on Mallare on May 25, 1985. 5. 5.Respondent Mallare filed a complaint against petitioner Wenphil for unfair labor practice, illegal suspension, and illegal dismissal. 6. 6.Petitioner contended that under its Personnel Manual, which had been read and understood by respondent Mallare, an investigation shall only be conducted if the offense committed by the erring employee is punishable with a penalty higher than suspension of fifteen says and the erring employee requests for an investigation of the incident. Petitioner alleged that since respondent Mallare did not ask for an investigation, he is deemed to have waived such right. 7. 7.The Labor Arbiter dismissed the complaint for lack of merit, since hearing cannot be conducted due to the repeated absence of private respondents counsel. 8. 8.The NLRC set aside the appealed decision and ordered the reinstatement of the private respondent to his former position, without loss of seniority and other benefits and one (1) year backwages without qualification and deduction. Hence, the instant petition for review. 9. ISSUES
a. Whether or not petitioner Wenphil has a just and valid cause to dismiss private respondent Roberto Mallare. b. 2.Whether or not the due process requirement in the manner of dismissal has been complied with. c. Whether or not private respondent is entitled to reinstatement without loss of seniority rights and with payment of full backwages for 3 years, without qualification, in case he was dismissed for a cause but without due process. HELD: a. YES. The Supreme Court ruled with the Labor Arbiter that the dismissal of private respondent Mallare was for a just cause. He was found guilty of grave misconduct and insubordination. This is borne by the sworn statements of witnesses. b. NO. The aforementioned provision of the Personnel Manual of Wenphil which may effectively deprive its employees of the right to due process is clearly against the law and hence, null and void. The security of tenure of a laborer or employee is enshrined in the Constitution, the Labor Code and other related laws.
However, the petitioner must nevertheless be held to account for failure to extend to private respondent his right to an investigation before causing his dismissal. Petitioner must be imposed a sanction for said failure. Considering the circumstances of the case, petitioner must indemnify the private respondent the amount of P1, 000.00. The measure of this ward depends on the facts of each case and the gravity of the omission committed by the employer. The petition is granted.