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When Risk Communication Backfires: Randomized Controlled Trial on Self-Affirmation and Reactance to Personalized Risk Feedback in High-Risk Individuals
Natalie Schz and Benjamin Schz
University of Tasmania
Michael Eid
Freie Universitt Berlin
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Objective: Health promotion often faces the problem that populations with high behavioral risk profiles respond defensively to health promotion messages by negating risk or reactant behavior. Self-affirmation theory proposes that defensive reactions are an attempt of the self-system to maintain integrity. In this article, we examine whether a self-affirmation manipulation can mitigate defensive responses to personalized visual risk feedback in the skin cancer prevention context (ultraviolet [UV] photography), and whether the effects pertain to individuals with high behavioral risk status (high personal relevance of tanning). Method: We conducted a full-factorial randomized controlled trial (N 292; age 1171) following a 2 2 design (UV photo yes/no, self-affirmation yes/no). Follow-up period was 2 weeks. Subsequent tanning behavior, sun avoidance intentions, and risk perception. Results: A multivariate analysis of variance (MANOVA) revealed a three-way interaction between risk feedback, the self-affirmation manipulation, and risk status for the three outcome measures. Follow-up analyses of variance (ANOVAs) indicated that high-risk individuals receiving only the risk feedback intervention reacted defensively and reported higher exposure. A self-affirmation manipulation mitigates this reactance effect both on the level of cognitions and behavior. Conclusion: Self-affirmation has influential implications not only for Social Psychology but also for health prevention measures. The findings support the effectiveness of self-affirmation in reducing reactant and defensive reactions to personalized visual risk feedback. Interactions with health risk status indicate that self-affirmation might increase the effectiveness of health promotion messages in high-risk populations. Keywords: self-affirmation, reactance, sun protection, skin cancer, UV photography
Dont wanna be taught to be no fool (Ramones, 1980, track 10). This quote nicely illustrates a core problem in health promotion: People do not want to be told they behave in foolish or unhealthy ways, because very often they know, and they may have good subjective reasons for this. Accordingly, a meta-analysis revealed that those with the highest need for behavioral health promotion programs (i.e., those with the highest risk) are also the most likely to drop out of such programs, or do not even enroll (Noguchi, Albarracn, Durantini, & Glasman, 2007).
This article tests whether an application of self-affirmation theory (Steele, 1988) can be useful in mitigating such reactant or defensive behavior patterns in a low-threshold health promotion context: personalized risk feedback on skin cancer risk using ultraviolet (UV) photographs.
Natalie Schz, Centre of Research Excellence for Chronic Respiratory Disease, School of Medicine, University of Tasmania, Tasmania, Australia; Benjamin Schz, School of Psychology, University of Tasmania; Michael Eid, Department of Education and Psychology, Methods and Evaluation, Freie Universitt Berlin, Berlin, Germany. During the work on her dissertation, the first author was a pre-doctoral fellow of the International Max Planck Research School The Life Course: Evolutionary and Ontogenetic Dynamics (LIFE, www.imprs-life .mpg.de). We thank Linda Brust, Lena Fleig, Jette Hunold, Marie Nixdorf, Jana Richert, and Carola Scholz for their assistance during data collection. Correspondence concerning this article should be addressed to Natalie Schz, Centre of Research Excellence for Chronic Respiratory Disease, School of Medicine, University of Tasmania, Private Bag 23, Hobart TAS 7001, Australia. E-mail: natalie.schuez@utas.edu.au
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This might partly be because of the fact that people prefer congenial to uncongenial information that is in discordance with their attitude or behavior (Hart et al., 2009). Receiving uncongenial information often leads to defensive reactions such as doubting the quality of the arguments (e.g., Edwards & Smith, 1996). This bias is particularly pronounced in risk feedback situations (Jemmott, Ditto, & Croyle, 1986). Therefore, individuals who engage in a specific (risk) behavior because of personal goals (such as tanning to look better) are especially prone to defensively process information that challenges the validity and the pursuit of these goals (e.g., information on skin cancer risk factors). The challenge for health promotion lies in the fact that defensive or reactant tendencies are much more likely in individuals at higher risk for the very health problem a measure tries to target (Noguchi et al., 2007). The question is how health promotion can reach these underserved and at-risk populations without evoking defensive or reactant behaviors such as an increase in risk behavior or risk-favoring cognitions (boomerang effect; Brehm & Brehm, 1981). Are they really hopeless cases?
health threat more objectively, individuals with higher risk status seem to profit in terms of adaptive adjustments of risk perception and cognitions related to health behavior change (e.g., Griffin & Harris, 2011; Harris & Napper, 2005). However, there is also evidence that individuals with a very high risk status might not benefit as much as medium-high risk individuals (Klein & Harris, 2009). Risk status so far has been indicated by risk behavior such as consumption of tuna containing high levels of mercury (Griffin & Harris, 2011) or alcohol consumption (Harris & Napper, 2005). However, self-affirmation theory assumes that the level of threat discordant information poses to the self-system also depends on the importance of the threatened domain. Our study adds to previous research in that our conceptualization of risk status directly assesses the subjective importance of the risk behavior, namely via appearance reasons for tanning (Jones & Leary, 1994), validated against actual risk behavior. This corresponds to the theoretical assumptions that subjectively important domains of the self-system are more prone to be protected by defensive reactions. The effects of self-affirmation on accepting universal risk information such as general health messages (Epton & Harris, 2008), fictitious medical articles (van Koningsbruggen, Das, & RoskosEwoldsen, 2009), or threatening images (Harris, Mayle, Mabbott, & Napper, 2007) are well documented. Our study goes beyond this by testing whether self-affirmation is useful in reducing reactance and defensive reactions after personalized risk feedback, where threats to the self are particularly strong.
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themselves from the sun (Garside, Pearson & Moxham, 2010). It is assumed that general appearance concerns lie behind such backfiring effects (Jones & Leary, 1994). Furthermore, research has suggested that suntanning could be interpreted as an attempt to defend self-esteem by conforming to perceived norms such as the attractiveness of tanned skin (Cox et al., 2009). Self-affirmation theory provides a theoretical background to understand and modify such reactions: Receiving personalized visual risk feedback via UV photos might challenge the selfintegrity of individuals with high appearance concerns, as it suggests that one of their important values (tanning to look attractive) is doing actual harm to their appearance (premature wrinkles and age spots) and their health (skin cancer). The boomerang effect that was shown for personalized (Mahler et al., 2007) and appearance-based (Jones & Leary, 1994) feedback supports this idea and suggests that skin cancer prevention constitutes a suitable background before which to study reactant behaviors following personalized risk feedback.
chart. Sample size was determined based on a medium-sized interaction effect of f 0.25 with .05 and power .80 using the pwr-package in R (Champely, 2009), resulting in a required minimum of 45 participants per group. Because previous studies in comparable settings suggested attrition rates of up to 50% (Schz, Wiedemann, Mallach, & Scholz, 2009), we aimed for a total sample size of 270 participants. The final sample consisted of 266 persons, of which 30.6% were male participants. Age ranged between 11 and 71 years (M 33.78). Visitors were informed about UV photography and the study in a brochure. Upon entering the lab set up at the science event, participants were asked to fill in the baseline questionnaire and an informed consent form, which also informed about the Web-based follow-up assessment and asked for e-mail addresses for this purpose. Eligibility criteria were sufficient knowledge of the German language. Parents or guardians provided informed consent for underage participants. Leaflets with sun protection guidelines (Skin Cancer Foundation, 2008) were distributed. At the end of the baseline questionnaire, according to random order, the self-affirmation or control task (see below) was attached. After filling in the questionnaire, every participants face was photographed and either processed to show UV damage (see below) or not, also according to the randomized schedule. Pictures were printed and handed to participants. Participants receiving an unprocessed photo could download their processed UV picture after finishing the follow-up questionnaire. As baseline assessment took place during a science event, participants were informed that they would be allocated to different groups of a scientific experiment, but without mentioning the characteristics of the experimental and control conditions. Experimenters were blind with regard to the self-affirmation condition. A few participants did not pick up their UV photo because they did not want to wait for them to be printed. These were removed from the analyses (Figure 1). Follow-up measures were assessed online 2 weeks after baseline. The same measures were assessed at baseline and at followup, the only difference being the stem of the behavioral items, which asked for exposure behavior during the summer (baseline) or during the past 2 weeks (follow-up).
Self-Affirmation Manipulation
Self-affirmation was manipulated using a validated procedure (Napper, Harris, & Epton, 2009) by asking participants in the affirmation conditions (SA, UVSA) to rate themselves on a 5-point scale presenting a range of personal strengths and values (e.g., I value my ability to think critically, 1 very much like me to 5 very much unlike me). Filling in this scale
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is assumed to help participants focusing on values important to their self-image, which in turn gives them the chance to reaffirm themselves. Participants in the nonaffirmation conditions (C and UV) rated a celebrity on the same scale (German celebrity Dieter Bohlen, a former pop singer and current juror on TV casting shows; original manipulation: David Beckham). This procedure ensures that the affirmation and nonaffirmation conditions are as identical as possible. Participants filled out the value scale before they were being photographed, thereby being self-affirmed before receiving the risk feedback.
to the sun. The stem When the sun was shining during this summer . . . (baseline) was followed by the items I tried to get as tanned as possible, and I often went outside to get a tan. Behavior at follow-up was assessed with the stem When the sun was shining during the past 2 weeks . . . and the same two items. Sun avoidance intentions. Intention was assessed according to Ajzen (2006; Cronbachs alpha T1/T2 .79/.75) with three items on a 7-point Likert scale, for example, I intend to avoid the midday sun: 1 do not intend at all to 7 strongly intend. Risk perception. Risk perception was measured as described in Schwarzer (2008) and adapted to sun protection and skin cancer/ skin aging. Two items asked for comparative risk perception with regard to skin cancer and premature skin aging: Compared to a person of my age and gender, my own risk of getting skin cancer is and Compared to a person of my age and gender, my own risk for premature skin aging is: 1 very low to 5 very high. Cronbachs alpha at T1/T2 was .69/.72. Risk status. Subjective importance of tanning (risk behavior) as an indicator of risk status was assessed with three items (Cronbachs alpha T1/T2 .74/.76) asking for the importance of appearance and health reasons for tanning: I feel more attractive when Im tanned, My skin looks better when tanned, and I try to abstain from tanning in order to keep my good health (reversecoded). Answers were given on a four-point Likert scale ranging from 1 strongly disagree to 4 strongly agree.
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Statistical Analyses
To test for the expected three-way interaction between the two interventions and risk status measured at baseline, a multivariate analysis of covariance (MANCOVA) was conducted. The outcomes (risk perception, intention, and behavior) were measured both at baseline and at follow-up. Baseline scores of the measures were included in the analyses as covariates. To test for the specific effects on each of the outcomes, follow-up analyses of covariance (ANCOVAs) were conducted. All analyses were performed in R (R Development Core Team, 2010).
Results
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Dropout Analyses
There was no differential attrition across experimental groups, Cramers V .16, p .06. A multivariate analysis of variance (MANOVA) revealed that, overall, there were no pretest differences between retained and dropped-out participants on any of the study variables, Pillais Trace 0.01, F(4, 253) 0.87, p .48, Cohens f 0.1. In the two UV photo conditions, there were several people who did not pick up their photograph (Figure 1). However, there were neither any baseline difference between those not picking up their photograph and the other study participants, Pillais Trace 0.03, F(4, 279) 1.96, p .10, Cohens f 0.17, nor were there differences on any of the study variables at follow-up, Pillais Trace 0.03, F(4, 151) 1.12, p .35, Cohens f 0.17.
Randomization Checks
Participants in the four experimental groups did not differ with regard to age, ANOVA: F(3, 154) 0.27, p .85, Cohens f 0.07; gender, 2 test: 2 (3) 3.93, p .27; or skin type, ANOVA: F(3, 256) 0.17, p .92, Cohens f 0.04. Furthermore, there were no significant between-groups differences on baseline scores of the study variables: MANOVA: Pillais Trace 0.04, F(3, 254) 0.83, p .62, Cohens f 0.10.1
mental manipulations on the outcome measures (main effect of personalized risk feedback: Pillais Trace 0.09, F(1, 144) 4.71, p .004, Cohens f 0.15; main effect of self-affirmation manipulation: Pillais Trace 0.06, F(1, 144) 2.89, p .04, Cohens f 0.14), as well as a significant self-affirmation risk status interaction: Pillais Trace 0.08, F(1, 144) 4.17, p .01, Cohens f 0.17. Furthermore, there was a three-way interaction effect between the two interventions and risk status on the three outcome measures, Pillais Trace 0.07, F(1, 144) 3.53, p .02, Cohens f 0.14. Because the global interaction effect turned out to be significant, follow-up ANCOVAs were conducted for each of the three outcomes. Exposure behavior. There was a significant main effect of the self-affirmation manipulation on risk behavior: self-affirmed participants reported lower rates of deliberate sun exposure than nonaffirmed participants, F(1, 152) 4.17, p .04, Cohens d 0.25. In addition, there was a significant self-affirmation risk status interaction on risk behavior, F(1, 152) 6.02, p .02, Cohens f 0.20, high-risk participants reported higher adaptive changes in behavior after receiving the self-affirmation manipulation when compared with high-risk participants who did not get the chance to self-affirm, whereas low-risk participants in the affirmation and nonaffirmation conditions did not differ (Figure 2a). More important, there was a significant three-way interaction between the two experimental manipulations and risk status, F(1, 152) 6.87, p .01, Cohens f 0.21: As can be seen in Figure 2b, high-risk individuals receiving only the UV photo showed reactant behavior in reporting higher levels of deliberate sun exposure than high-risk individuals who were self-affirmed before viewing the UV photo, t(152) 2.67, p .004, Cohens d 0.66, while there is no significant difference between the experimental groups in low-risk individuals. Sun avoidance intentions. There also was a significant threeway interaction of the experimental conditions and risk status on intentions to avoid excessive sun exposure, F(1, 153) 5.81, p .02, Cohens f 0.20. Even though high-risk participants receiving both intervention components reported a higher increase in avoidance intentions than high-risk participants receiving the risk feedback only, this difference was not significant, t(153) 0.72, p .24, Cohens d 0.16. Apart from the three-way interaction, there was a significant main effect of the risk feedback intervention on avoidance intentions; overall, participants receiving a UV photo reported higher increases in intentions than participants receiving no risk feedback, F(1, 153) 3.94, p .048, Cohens d 0.18. There were no other main or interaction effects of the experimental manipulations on sun avoidance intentions. Risk perception. As was the case with exposure behavior, there was a significant self-affirmation risk status interaction effect on risk perception, F(1, 153) 4.69, p .03, Cohens f 0.18. High-risk participants not given the chance to self-affirm reported an overall decrease in risk perception, whereas high-risk participants in the self-affirmation condition reported a slight increase. However, this difference was not significant, t(153) 0.18, p .43, Cohens d 0.06. It seems as if the significant interaction effect is because of differences between low-risk participants being self-affirmed and
1 Tables with baseline demographic characteristics split per group are available from the first author upon request.
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Figure 2. Interaction plots depicting (a) exposure behavior (1 strongly disagree, 4 strongly agree) for participants with a high vs. low risk status in the self-affirmation and non-affirmation condition, (b) exposure behavior for participants with a high vs. low risk status in the four experimental groups, (c) sun avoidance intentions (1 do not intent at all, 7 strongly intend) for participants in the four experimental groups, (d) risk perception (1 very low risk, 5 very high risk) for participants with a high vs. low risk status in the self-affirmation and non-affirmation condition. The y-axis presents the original scale of each outcome.
low-risk participants receiving no self-affirmation: t(157) 3.54, p .001, Cohens d 0.49 (Figure 2d).
Discussion
In this study, we examined whether a self-affirmation manipulation affected the impact of personalized visual risk feedback (UV photographs) on social cognitions and behavior, with a particular focus on reactant or defensive behavior in high-risk individuals with high appearance reasons for tanning. We found that individuals with high appearance reasons for tanning reported higher rates of sun exposure after receiving the
personalized risk feedback. In contrast, individuals with high appearance reasons, who were self-affirmed in addition to receiving risk feedback, decreased deliberate tanning. This study was the first to show that the effects of personalized visual risk feedback on reactant behavior can be buffered by self-affirmation and among the first to test the impact of such interventions on risk behavior at follow-up.
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tentions (e.g., Mahler et al., 2007; Mahler et al., 2003). With regard to actual behavior, however, interventions employing such personalized or appearance-based feedback (Jones & Leary, 1994; Mahler et al., 2007) also showed that these manipulations may backfire and result in higher rates of subsequent risk behavior. A similar effect has also become evident in other domains such as HIV prevention: a meta-analysis showed that fear appeals led to higher risk perceptions, but also to more risk behavior (Earl & Albarracn, 2007). This suggests that particularly individuals at high risk could show reactance after receiving risk feedback, even though they might admit that they are more at risk by reporting higher risk perceptions or higher protection intentions.
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sess the personal relevance of a health threat more objectively. This means that the negative effects of self-affirmation on intentions and risk perception in low-risk individuals might have been the result of an adaptive process in which low-risk individuals in the self-affirmation condition have reassessed their own risk for skin cancer and premature skin aging and have come to the correct conclusionthat they are not particularly at risk. Nevertheless, one has to bear in mind that self-affirmation may indeed have detrimental effects for low-risk individuals: A study by Harris and Napper (2005) found that self-affirmation in low-risk individuals may also decrease risk perceptions regarding diseases not targeted in a health message. In a similar vein, van Koningsbruggen and Das (2009) showed that self-affirmation can go along with decreases in health behavior intentions in low-risk individuals. They argue that risk messages are not threatening to low-risk individuals; thereby, self-affirmation might decrease information processing, which may result in less favorable attitudes (Brinol, Petty, Gallardo, & DeMarree, 2007). Our study corroborates previous research on self-affirmation and sun protection behavior (Jessop, Simmonds, & Sparks, 2009) and adds to the literature that self-affirmation can ameliorate the defensive or reactant cognitive and behavioral responses that have been found in research on personalized visual risk feedback in skin cancer prevention (Jones & Leary, 1994; Mahler et al., 2007).
Implications
Our study has some important practical implications: Individuals who deliberately engage in health risk behaviors are at the highest risk for the respective health problems, but at the same time often are least persuaded by health promotion messages and most likely to engage in reactant behaviors (Albarracn et al., 2008). Such individuals with important subjective reasons for risk behaviors are a pivotal target group for health behavior interventions that is particularly hard to tackle (Jemmott et al., 1986; Sherman et al., 2000). Our study corroborates previous research on the effects of self-affirmation for high-risk individuals (e.g., Harris & Napper, 2005), but extends these differential findings according to risk status to actual risk behavior in a behavioral domain particularly susceptible to reactance, namely skin cancer prevention. Our results suggest that a combination of personal risk feedback and self-affirmation can result in reduction of reactance and beneficial behavior change in high-risk individuals. There are also implications resulting from our operationalization of risk status. Rather than examining levels of risk behavior as indicators of risk status, we used the subjective importance of risk behavior. This is in accordance with self-affirmation theory, which considers subjectively important domains of the self-system as particularly vulnerable to defensive reactions. Furthermore, in the context of sun protection behavior, external factors such as weather conditions play a fundamental role. Because no sun protection is needed when the UV index is very low, behavioral measures not necessarily provide a valid assessment of risk status. Thus, an attitudinal measure might more validly assess risk status in this case. At this point, it is worthwhile to mention that the selfaffirmation manipulation based on Napper, Harris, and Epton (2009) consists of a short and economic value scale, and not of a time-consuming task such as writing an essay. This suggests that
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such self-affirmation manipulations are a very economical, yet effective means to reduce defensive processing in high-risk individuals. Nevertheless, further research on reactance to health promotion messages is called for. It is entirely possible that because of a publication bias toward effective health behavior change interventions, work on the determinants and implications of reactance has remained unpublished. Our study provides first evidence that reactance can be understood from a theoretical background (selfaffirmation theory), and that theory-based measures to reduce reactance are possible.
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findings in showing that self-affirmed high-risk individuals reported higher risk perception than nonaffirmed individuals (Harris & Napper, 2005), it remains to be established whether cognitive or rather affective risk estimates mediate the self-affirmation effects on risk behavior that were shown in this study. Our study only encompassed two points of measurement, thus a full mediating model testing in how far the intervention changes social cognitive mediators which in turn might affect behavior at a later point in time could not be tested. Ideally, this would be done by means of randomized controlled trials with at least three points of measurement. This study was the first to test the effectiveness of self-affirmation in combination with personalized visual risk feedback and demonstrates that the basic assumptions of self-affirmation theory also apply in this context. However, future research should concurrently test the effects of personalized risk feedback and more generic risk information to establish what kind of risk information works best in conjunction with self-affirmation manipulations.
Conclusions
Overall, our study showed that concepts derived from Social Psychology such as self-affirmation can be effectively adapted to the Health Psychology context and might give answers to evident problems in health promotion such as defensive behaviors and reactance. On the other hand, results from the Health Psychology context have impacted on theory, for example, in demonstrating that effects of self-affirmation can differ according to behavioral risk status (Harris & Napper, 2005), by suggesting that affective rather than cognitive risk indicators are affected by selfaffirmation (Klein et al., 2011), and in extending the concept of defensive responses to defensive behavior such as reactance (current article). Our results suggest that self-affirmation manipulations might be a viable option to reduce reactant behaviors in high-risk individuals, in whom personalized visual risk feedback might backfire otherwise. This has important implications for health promotion interventions, as groups with high levels of risk behavior are notoriously hard to motivate for behavior change. Our study suggests that a combined risk feedback and self-affirmation intervention might be effective in reducing defensive reactions in such high-risk target groups.
References
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Received June 1, 2011 Revision received November 29, 2011 Accepted December 2, 2011