Employee Satisfaction Survey Questions: 3 Sample Templates You Can Use Today | Qualtrics Blog

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Employee Satisfaction Survey Questions: 3 Sample Templates You Can Use Today
Written by Scott Smith, Ph.D. February 4, 2013

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Employee satisfaction surveys provide management with the knowledge and tools to build positive employee relations and a positive work environment.

Employee attitudes, burnout tendencies, passion factors, loyalty, workplace climate and competitive intelligence are key indicators for employee retention, satisfaction, and productivity.

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Effective businesses focus on creating and reinforcing employee satisfaction to get the most out of their human capital. Properly constructed employee satisfaction surveys provide the insights that are foundational to creating and reinforcing pleasurable work environments. Here are 3 employee satisfaction survey question sample templates you can use today to start properly measuring employee satisfaction. Keep in mind, all of these surveys come pre-built and ready to use

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with Qualtrics free online survey tool. Also, these are simply employee satisfaction question examples, not a live survey.
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Ensure You Get the Correct Sample Size

Employee Satisfaction Survey Questions: 3 Sample Templates You Can Use Today | Qualtrics Blog

Employee Satisfaction Survey

1. Employee Job Satisfaction

Please take a few minutes to tell us about your job and how the organization assists you.

Questions: 3 Sample Templates You Can Use Today

Strongly Disagree I feel encouraged to come up with new and better ways of doing things. My work gives me a feeling of personal accomplishment. I have the tools and

Somewhat Disagree

Neither Agree Somewhat Agree Strongly Agree nor Disagree

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resources to do my job Measurements? well. On my job, I have clearly Research Problem: 5 Ways to defined quality goals. Formulate the Research Problem The Company does an excellent job of keeping Customer Satisfaction 101: How to employees informed Execute a Smart Customer about matters affecting Satisfaction Survey us. When a customer is Customer Expectations: 7 Types all dissatisfied, I can usually Exceptional Researchers Must correct the problem to Understand their satisfaction. I understand why it is so important for (Company name) to value diversity (to recognize and respect the value of differences in race, gender, age, etc.)

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Employee Satisfaction Survey Questions: 3 Sample Templates You Can Use Today | Qualtrics Blog

My job makes good use of my skills and abilities. My supervisors manager visibly demonstrates a commitment to quality. Senior managers visibly demonstrate a commitment to quality. How satisfied are you with the information you receive from management on what is going on in your division? How satisfied are you with your involvement in decisions that affect your work? Considering everything, how satisfied are you with your job? How satisfied are you with the information you receive from management on whats going on in the company? How satisfied are you with your opportunity to get a better job in this company?

What suggestions do you have for the improvement of (Company Name)?

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Employee Satisfaction Survey Questions: 3 Sample Templates You Can Use Today | Qualtrics Blog

What 2-3 things do we need to work on to improve (Company Name)s performance?

What other issues not included in this survey need to be addressed in this organization?

2. Employee Job SatisfactionJob Passion and Self-Evaluation

We would like to ask you about the kinds of positive experiences you have in your organization.

Strongly Disagree I experience personal growth such as updating skills and learning different jobs Management looks to me for suggestions and leadership Supervisors encourage me to be my best I am rewarded for the quality of my efforts I am valued by my supervisor The company has a positive image to my friends and family.

Somewhat Disagree

Neither Agree Somewhat Agree Strongly Agree nor Disagree

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Employee Satisfaction Survey Questions: 3 Sample Templates You Can Use Today | Qualtrics Blog

My job makes a difference in the lives of others. I solve customers problems Overall, I am satisfied with my job.
Next, we are interested in how you believe you perform on the job.

When answering these questions, please Compare yourself with an average employee in your position and rate your own productivity and quality of your work.

Upper 5% Productive time spent working on the tasks assigned to me. Meeting target quotas and goals Overall productivity in getting the job done Going beyond what is expected of me to make customers happy I respond quickly and courteously to fulfill customers needs The overall quality of service that I provide

Upper 10% Upper 20% Upper 30% Middle 50% Lower 30% Bottom 20%

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Employee Satisfaction Survey Questions: 3 Sample Templates You Can Use Today | Qualtrics Blog

What is it that helps you to be productive and provide quality service?

What would help you to be more productive and provide higher quality service?

3. Employee Retention
Which of the following best describes the department you work in?

Customer Service Finance/Accounting MIS Sales/Marketing Corporate Marketing Human Resources

Which of the following best describes your position here?

Clerical Technician Managerial Accounting Project Management Other

How long have you worked at (company)?

Less than 6 months 6 months 1 year 1-3 years 3-5 years

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Employee Satisfaction Survey Questions: 3 Sample Templates You Can Use Today | Qualtrics Blog

More than 5 years

Overall, how satisfied are you with your position at (company)?

Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied

Do you feel that employees are recognized as individuals?

Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree

How motivated are you to see the company succeed?

Very motivated Somewhat motivated Not very motivated Not at all motivated Not sure

In thinking about the variety of tasks your position requires, would you say that there are too many, enough, or not enough?

Too many Enough Not enough

How flexible is the company with respect to your family responsibilities?

Very inflexible Somewhat inflexible

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Employee Satisfaction Survey Questions: 3 Sample Templates You Can Use Today | Qualtrics Blog

Neither Somewhat flexible Very flexible

Do you take part in your companys flextime program?

Yes No

Would you advise a friend to apply for a job at this company?

Definitely Probably Not sure Probably not Definitely not

Have you ever observed or experienced any of the following forms of discrimination or harassment at this company?

Racial discrimination Sexual harassment Gender discrimination Sexual orientation discrimination None Observed

Please indicate your level of agreement with each of the following statements.

Neither Agree nor Strongly Disagree Disagree Disagree The company clearly communicates its goals and strategies to me. I receive adequate opportunity to interact with other employees on a formal level.
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Agree

Strongly Agree

Employee Satisfaction Survey Questions: 3 Sample Templates You Can Use Today | Qualtrics Blog

I have a clear path for career advancement. My job requirements are clear.

Conclusion
All 3 of these employee satisfaction surveys (plus many many more) come pre-packaged within the Qualtrics free online survey creator.

Go sign up for Qualtrics online survey tool and get busy properly measuring employee satisfaction.

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Employee Satisfaction Survey Questions: 3 Sample Templates You Can Use Today | Qualtrics Blog

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