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Contents
Introduction 1-1
Features
2-1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Feature Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 Putting a Call on HOLD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Last Number Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Transferring a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
ii
Contents
Making a Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Consult Third Party during a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 Call Camp-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 Save & Redial a Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 Call Pick-Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 Outgoing Trunk Queuing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Meet-Me Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Paging Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Boss/Secretary Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 Boss/Secretary Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17 Executive Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18 Do Not Disturb / Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18 Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Automatic Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Manual Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Dial Intercom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
INASET R2 Setup
3-1
Contents
iii
4-1
5-1
6-1
iv
Contents
Corporate Directory Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Finding a Name and Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9 Viewing Entry Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10 Sending a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11 Dialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Figures
Figure
2-1 2-2 3-1 3-2 3-3 3-4 3-5 3-6 3-7 4-1 4-2 4-3 4-4 4-5 4-6 4-7 4-8 4-9 5-1 5-2 5-3 5-4 5-5 5-6 5-7 5-8 5-9 5-10 5-11 5-12 5-13 5-14 5-15 1.
1
Title
Page
INASET R2 Phone Features and Controls . . . . . . . . . . . . . . . . . . . . . . . 2-2 INASET R2 Login window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 INASET Main Menu window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Setup Menu window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 LCD Setting- Back Light Level window . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 LCD Setting- Font Size window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 LCD Setting- Language window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 LCD Setting- Screen Saver window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 User Setting window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10 Home Application window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Home Application Function Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Function Keys Configure dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Adding Programmable Button - Speed Dial dialog box . . . . . . . . . . . . . . 4-4 Adding Programmable Button - Line Key dialog box . . . . . . . . . . . . . . . . 4-4 Adding Programmable Button - Function dialog box . . . . . . . . . . . . . . . . 4-5 Edit Function Button - Speed Dial dialog box . . . . . . . . . . . . . . . . . . . . . 4-5 Edit Function Button - Line Key dialog box . . . . . . . . . . . . . . . . . . . . . . . 4-6 Edit Function Button - Function dialog box . . . . . . . . . . . . . . . . . . . . . . . 4-6 Local Application Mode Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Initial Directory dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Directory Update dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Add Directory Entry dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Edit Directory Entry dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Download Directory dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Initial Inbound dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 Local Application Mode Browser screen . . . . . . . . . . . . . . . . . . . . . . . . . 5-9 Welcome to the InstallShield Wizard for INASET Helper dialog box . . . 5-11 InstallShield Wizard License Agreement dialog box . . . . . . . . . . . . . . . 5-12 InstallShield Wizard Choose Destination Location dialog box. . . . . . . . 5-13 InstallShield Wizard Select Program Folder dialog box. . . . . . . . . . . . . 5-14 InstallShield Wizard Start Copying Files dialog box . . . . . . . . . . . . . . . 5-15 InstallShield Wizard Complete dialog box . . . . . . . . . . . . . . . . . . . . . . . 5-16 INASET Helper - Select File to Upload dialog box . . . . . . . . . . . . . . . . 5-17
vi
Figures
5-16 5-17 5-18 5-19 6-1 6-2 6-3 6-4 6-5 6-6 6-7 6-8 6-9 6-10 6-11 6-12 6-13 6-14 6-15 6-16 6-17 6-18 6-19 6-20 6-21 6-22 6-23 6-24 6-25 6-26 6-27 6-28 6-29 6-30
INASET Helper - Translate Numbers dialog box . . . . . . . . . . . . . . . . . . 5-18 INASET Helper - Upload Directory dialog box. . . . . . . . . . . . . . . . . . . . 5-19 INASET R2 Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20 INASET R2 Menu - Local Mode window . . . . . . . . . . . . . . . . . . . . . . . . 5-21 OpenWorX Login window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 OpenWorX Applications menu window . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 Corporate Directory window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Corporate Directory window (Detail) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8 Corporate Directory - Employee Search window. . . . . . . . . . . . . . . . . . . 6-9 Corporate Directory - View window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10 Corporate Directory - Msg window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11 Corporate DIrectory window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13 Corporate Directory window (Detail) . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14 OpenWorX Applications menu window . . . . . . . . . . . . . . . . . . . . . . . . . 6-15 Personal Directory window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16 Personal Directory - Personal Directory Search window . . . . . . . . . . . . 6-17 Personal Directory - Add Personal Directory window . . . . . . . . . . . . . . 6-18 Personal Directory - View Personal Directory Entry window . . . . . . . . . 6-20 Personal Directory - Delete Personal Directory Entry window. . . . . . . . 6-22 Personal DIrectory window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23 OpenWorX Applications menu window . . . . . . . . . . . . . . . . . . . . . . . . . 6-24 Inbound Calls window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25 OpenWorX Applications menu window . . . . . . . . . . . . . . . . . . . . . . . . . 6-26 Outbound Calls window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-27 OpenWorX Applications menu window . . . . . . . . . . . . . . . . . . . . . . . . . 6-28 Location Status window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-29 Location Status - Clearing Your Location window . . . . . . . . . . . . . . . . . 6-30 Location Status - Custom Status window . . . . . . . . . . . . . . . . . . . . . . . 6-31 OpenWorX Applications menu window . . . . . . . . . . . . . . . . . . . . . . . . . 6-32 Message Reader window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-33 Message Reader - View window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-34 Call Information Pop-up screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-35 INASET R2 Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-36 INASET R2 Menu - Network Mode window. . . . . . . . . . . . . . . . . . . . . . 6-37
vii
Tables
Table
1-1 1-2 2-1 4-1 5-1 5-2 5-3 5-4 6-1 6-2 6-3 6-4 6-5 6-6
Title
Page
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Keyboard Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 INASET R2 Features and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Home Application Window description . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Local Application Mode WIndow description . . . . . . . . . . . . . . . . . . . . . . 5-2 Text Entry - Uppercase Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Text Entry - Lowercase Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Text Entry - Numeric Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 Text Entry - Uppercase Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 Text Entry - Lowercase Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Text Entry - Numeric Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Personal Directory - Add Personal Directory Entry Control Keys . . . . . 6-18 Personal Directory - View Personal Directory Entry Control Keys. . . . . 6-20 Call Information Color Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-35
viii
Tables
1-1
1
Introduction
This guide provides the information needed to operate the NEC INASET R2 phone application. The topics in this chapter include: Chapter Topics What is INASET R2? How this Guide is Organized Using This Guide
INASET R2 Overview
INASET R2 provides the ability to run basic applications that are either embedded in the INASET terminal, or downloaded from the network. The INASET also includes a web browser with optional Telephony Transformation Gateway. The two application mode capabilities are: Network Application Mode Designed to implement multiple network-based applications developed by NEC or other third parties using the INASETs application keys. The NEC INASET Software Developers Kit (SDK) describes how to configure the application keys to load applications and launch URLs using a simple XML file.
1-2
Introduction
Supports the optional OpenWorX Applications for INASET, providing users with enhanced calling features by using the network-based OpenWorX shared directory. These applications include: Corporate and Personal directories Inbound and Outbound Call Logging with call return Location Status Text Messaging Screen Pop
Local Application Mode The INASET application keys operate in a fixed configuration using this mode. The application keys are used to access the local Personal Directory and Inbound Call Log applications. The Personal Directory includes import capability Inbound Call Log provides a Call Return feature A Browser button is also provided for network browsing and access to custom developed applications.
INASET Browser
The INASET R2 integrated browser is designed to support the implementation of integrated network applications using a wide range of web-based languages such as: JAVA/JSP, HTML, XML, ASP, CFM, and PHP.
Introduction
1-3
TIP
Document Conventions
This guide uses the document conventions shown in Table 1-1.
Table 1-1 Document Conventions
It means
Field names Button names Drop-down list names Click Save.
Example
Enter the ID in the Name field. Select the names from the Employees drop-down list.
Commands, keywords, or other Enter login admin at the command user input prompt. Capitalized Menu names Window names Dialog box names Menu > Submenu (boldfaced font) Menu paths From the File menu, choose Save. From the Directory window, select Edit > Modify. Click OK to save and close the Account Properties dialog box. Select Edit > Modify.
Procedures
Step-by-step instructions are numbered. Simply follow the numbered steps to perform the desired procedure. Sometimes in step-by-step instructions, you will have more than one option to complete the task. These options are presented as shown in the following example:
Example: Step
Do one of the following to add a new employee to the Employee directory. Select the desired employee from the Name field and click Add. Double-click the desired employee from the Name field.
1-4
Introduction
Keyboard Conventions
The keys that may be used for some functions are listed in Table 1-2.
Table 1-2 Keyboard Conventions
Key
Arrow keys Backspace Enter ESC Tab Shift+Tab CTRL+Tab CTRL+Shift+Tab
Action
Scrolls among options within a menu or field. Erases the character to the left of the cursor. Accepts a selection or field entry. Exits the current screen or action and moves to the previous screen or action. Moves forward through fields and options. Moves backward through fields and options. Moves forward through tabs. Moves backward through tabs.
2-1
2
Features
This chapter illustrates the INASET R2 phone and describes its features and controls. Chapter Topics Features Phone Login Account /Authorization Codes Answering a Call Making a Call Putting a Call on HOLD Last Number Redial Transferring a Call Callback Making a Conference Call Consult Third Party during a Call Call Camp-On Call Park Call Forwarding Save & Redial a Number Call Pick-Up Outgoing Trunk Queuing Paging Boss/Secretary Transfer Boss/Secretary Override Executive Override Do Not Disturb / Privacy Intercom Timed Reminder
2-2
Features
Features
Figure 2-1 INASET R2 Phone Features and Controls
Ring Indicator
Display Screen
Function keys
Corporate
Personal
Inbound
Outbound
Soft keys
Feature Descriptions
Table 2-1 provides a description of all the INASET R2 features and controls.
Table 2-1 INASET R2 Features and Controls
Feature
Function keys Cursor & Enter keys Directory key
Description
Use to select the corresponding line, function key, or application action indicated in the label displayed on the screen next to the key. Use the four-way Cursor key to select options on the display screen and then press the Enter key to complete the selection action. Launches the Directory application.
Features
2-3
Feature
Display Screen Exit key Hold key Home key Menu key Mic key Microphone Soft keys Numeric keypad Call Indicator Security key Speaker Speaker key Transfer key
Description
Displays the various INASET R2 call functions and application screens. Scrolls the application menu displayed on the soft keys to the right if more than four options are available. Places the current call on hold. Displays the Home screen. Displays the phone main menu so that the INASET R2 can be configured via the built-in Set Up utility. Turns the built-in microphone ON or OFF (used in hands-free speakerphone mode). Use in Hands-free Speakerphone mode. Used to select the associated application function displayed at the bottom of the window. Used when placing a call or for data input to an application. Flashes when receiving an incoming call, lights steadily when a message has been left. Locks the INASET R2 and displays the INASET R2 screen saver. (With INASET R2 locked, press this key to display the password window.) Use in Speakerphone mode. Turns the built-in Speaker ON or OFF. Use to transfer a call. Use these keys for: with phone ringing, increase/decrease ringer volume
when using handset, increase/decrease handset volume during Speakerphone call, increase/decrease speaker volume with no call, increase/decrease LCD screen contrast
2-4
Features
Phone Login
INASET R2 has a login feature that allows the phone to be locked by login number and password to avoid unauthorized use. This login can be configured as automatic or manual by your phone system administrator. If your INASET R2 has been configured for manual login, then you must manually login before it can be used. (See your phone system administrator for your login and password numbers.) When manual login is required, the INASET R2 Login window displays when INASET R2 is first started (Figure 2-2).
In automatic login mode, the INASET R2 Login window will not display. The phone system will automatically login your INASET R2 phone for you. No additional login is required by you.
NOTE
Manual Login
Enter your login number using the Dialing keys (0-9, *, #). When your number is entered, press the soft key for Set on the display. (If you make an incorrect entry, press the soft key for Cancel to clear your entry and then re-enter your number.) Now enter your password number using the Dialing keys (0-9, *, #). When your number is entered, press the soft key for OK on the display. (If you make an incorrect entry, press the soft key for Cancel to clear your entry and then re-enter your number.) If login was successful, the time and date will display at the top of the Home application window. The INASET R2 phone is now ready to use.
Step 2
Step 3
Features
2-5
Account Code
To Enter an Account code: Lift handset or press Speaker key, hear dial tone.
Access Code Account Code ____________________________ ____________________________
Enter feature access code using the dial keys, hear service set tone. Enter Account Code (up to 10 digits) using the dial keys. Hear dial tone and dial desired number.
Enter feature access code for Authorization Code using the dial keys, hear service set tone. Enter Authorization Code using the dial keys, hear second service set tone. Enter Account Code (up to 10 digits) using the dial keys. Hear dial tone, dial desired number.
Enter feature access code using the dial keys, hear service set tone. Enter Forced Account Code (up to 10 digits) using the dial keys. Hear dial tone, dial desired number.
2-6
Features
Authorization Code
To Enter an Authorization Code without an Account Code (Procedure 1):
Lift handset or press Speaker key, hear dial tone.
Access Code ____________________________
Enter feature access code using the dial keys, hear service set tone. Enter Authorization Code (up to 10 digits) using the dial keys. Hear dial tone, dial desired number. To Enter an Authorization Code with an Account Code (Procedure 2): Lift handset or press Speaker key, hear dial tone. Dial desired number. If an Authorization Code is required, caller hears special dial tone.
Authorization Code____________________________
Authorization Code____________________________
Procedure 2 is available only if your PBX phone system is programmed with Least Cost Routing.
NOTE
NOTE
The top of the INASET R2 Home Application window shows call information as the call progresses or when a call function is used. An example display of this information is shown at left (when applicable) for all call functions described in the following.
Features
2-7
Answering a Call
Internal call
External call
Making a Call
Internal Call
Lift handset, hear dial tone. Dial desired extension number. (Display shows dialed number.) Listen for called party to answer and begin conversation.
External Call
Lift handset, hear dial tone.
Outside Access Code ________________________
Dial the outside-line access code, (e.g. 9). Dial desired number. (Display shows dialed number.) Listen for called party to answer and begin conversation.
2-8
Features
The Function keys must be configured by the user for the following functions to operate correctly.
NOTE
If Unanswered
After a pre-programmed time with a call on hold, Automatic Recall is initiated (if enabled). A visual and audible signal (line key flash and ring burst) is sent to the station that placed the call on hold.
Features
2-9
Transferring a Call
After conversing, ask the party to hold. Press Transfer key, hear interrupted dial tone. Dial destination station extension, and hang up or wait for destination to answer.
Callback
Contact your phone system administrator to determine if your INASET R2 has this function configured and how to specifically access it.
NOTE
Set an automatic Callback when a called number is busy Press the function key for Callback. Hear service set tone. Hang up handset. When both parties become idle, your INASET R2 will ring. When the INASET R2 is answered, the called station will then ring.
2-10
Features
Call Camp-On
Contact your phone system administrator to determine if your INASET R2 has this function configured.
NOTE
Features
2-11
Call Park
Call Park allows you to place a call "on hold" on your phone and retrieve the call from your phone or another phone.
Park a Call
While engaged in a call, press Transfer key.
Call Park Access Code ________________________
Dial the Call Park access code, call is now parked. Display shows HLD=(part location number nn=0019).
Dial Call Park retrieval code. Dial the parked call location number (00-19). Station is now connected to the parked call.
2-12
Features
Call Forwarding
Contact your phone system administrator to determine if your INASET R2 has this function configured.
NOTE
While in Call Forward mode, press the soft key for FDA at any time to display the number the INASET R2 is forwarded to.
TIP
Features
2-13
You can save a dialed number for later use. This is helpful when a recently dialed number must be redialed.
Call Pick-Up
Contact your phone system administrator to determine if your INASET R2 has this function configured.
NOTE
Call Pick-Up allows you to answer another ringing phone, in your call pick-up group, from your INASET R2 phone. When a phone rings (in your call pick-up group), lift handset and press the function key for Call Pickup. Begin Conversation.
If Currently on a Call
Press Transfer key, then press the function key for Call Pickup. Your original call is placed on hold, begin conversation with the new caller. Press Transfer again to return to your original caller.
2-14
Features
Paging
Contact your phone system administrator to determine if your INASET R2 has this function configured.
NOTE
Meet-Me Page
This allows you to receive a page and then connect with a call using an answer code.
Example:
Station A can page Station B. When Station B dials an answer code, they are connected.
To Page (Station A)
Paging Access Code ________________________
Dial Paging Access code, hear continuous ringback for one second. Page Station B. Remain off hook or hang up handset.
Dial Meet-Me answer code, and you are immediately connected with your call.
Dial Meet-Me answer code, and Station A INASET R2 rings. Station A lifts handset and you are connected.
Features
2-15
Paging Transfer
Paging Transfer is used when you receive an important call for another party, however they are not at their desk.
Example:
Station A receives a call for Station B who is away from their desk. Station A pages Station B. When Station B dials the paging answer code, Station A can announce the call and transfer it to Station B (to whatever phone Station B may be using).
Paging (Station A)
Ask calling party to hold, press Transfer key and hear interrupted dial tone.
Paging Access Code ________________________
Dial Paging Access code, hear continuous ringback for one second. Page Station B. Remain off-hook or hang up handset.
Dial Paging Answer code, and you are connected with the Station A. Station A announces call. Station A hangs up handset, and Station B is connected with the caller.
Dial Paging Answer code. Station A INASET R2 rings. Station A hangs up handset, and Station B is connected with the caller.
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Features
Boss/Secretary Transfer
A phone line can be assigned to more than one INASET R2, as may be used in a Boss/Secretary arrangement where the Secretary answers the Boss phone line. (Procedures shown for Secretary and Boss both with INASET R2 phones.)
Secretary
Lift handset, press the function key for the specific line key for the Boss ringing line. Ask party to hold. Press the function key for the specific line key for Boss. Call is automatically established. Announce call to Boss.
Features
2-17
Boss/Secretary Override
Contact your phone system administrator to determine if your INASET R2 has this function configured and how to specifically access it.
NOTE
The Override function allows a call between two parties to be interrupted by a third party. This can be the case when a boss is on their line with a caller, and the secretary receives another call for the boss of importance to interrupt the boss.
Dials the Boss/Secretary Override access code. Presses Home key on the INASET R2 panel, then presses the function key for Recall. Dials the Boss station number, and presses the function key for Feature.
Secretary
Receives call for Boss and asks caller to hold. Presses Hold key, hears dial tone. Presses the function key for Boss/Sec Override. Hears ringback tone.
2-18
Features
Executive Override
Contact your phone system administrator to determine if your INASET R2 has this function configured.
NOTE
Override is used to interrupt a called number, when it is busy. Press the function key for Override. The interrupted parties hear a warning tone to indicate their call is being interrupted. A three-way conference is established.
This function allows you to restrict all incoming calls to your INASET R2.
Phone Idle
Press function key for DND. (Displays shows the DND mode is set.) The DND mode remains set until it is canceled (see below).
Features
2-19
Intercom
Contact your phone system administrator to determine if your INASET R2 has this function configured.
NOTE
INASET R2 and the PBX system can provide a station to station intercom function. Three intercom modes are possible, depending on the phone system configuration.
Automatic Intercom
To initiate an Automatic intercom call:
Lift handset or press Speaker key. Press the function key for AICM. Hear ringback tone.
Manual Intercom
To initiate a Manual intercom call:
Press the function key for MICM. Lift handset, hear ringback tone. Press the function key for SIG (for called station to receive ringing).
Dial Intercom
To initiate a Dial intercom call:
Lift handset or press Speaker key. Press the function key for DICM. Dial desired intercom number. Hear ringback tone.
2-20
Features
Features
2-21
Timed Reminder
Contact your phone system administrator to determine if your INASET R2 has this function configured.
NOTE
A reminder can be set that will ring your INASET R2 at a specified time. This can be useful as a reminder for a meeting or appointment. A reminder can only be set for a time on the same day.
Set a Reminder
Lift handset. Press the function key for Timed Reminder. Dial the desired time (in 24-hour format) when you want the reminder.
Cancel a Reminder
Lift handset. Press the function key for Timed Reminder. Press the # key. The timed reminder is canceled.
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Features
3-1
3
INASET R2 Setup
This chapter describes how to configure the user setup options for INASET R2. These options allow INASET R2 to be personalized for your use. The topics in this chapter include: Chapter Topics Setting Your INASET R2 Options Feature Options
3-2
INASET R2 Setup
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CAUTION
Only make changes to the INASET R2 options described in this manual. Changing other options and settings not described in this manual could cause INASET R2 to not operate. Should you encounter any problems changing options, contact your phone system administrator.
To enter the text Smith: Press 7 four times, then press the cursor right. Press 6 once, then press cursor right. Press 4 three times, then press cursor right. Press 8 once, then press cursor right. Press 4 two times, then press cursor right.
On a window where text can be entered, a Soft Key at the bottom of the window (Char) can be pressed to alternately set the keys to enter either
INASET R2 Setup
3-3
numbers of text. The indicator located in the upper right of a window shows when the entry mode is set to Text (indicator <abc>) or Number (indicator <123>). Pressing the * dial key (one or more times as needed) will enter the characters . @ _ / : ~ (space). Pressing the 0 dial key (one or more times as needed) will enter the characters ! ? - & ( ) $ % + , ; <=> [ \ ] ^ {|} * #.
Figure 3-2 Setup Menu window
Various features of the display screen can be changed to make the display easier to view and use. The back light level and font size can be adjusted and another language (if available) can be selected. A screen saver function can also be set for the INASET R2 display.
3-4
INASET R2 Setup
Terminal Settings
Changes to the Terminal feature should be made by the system administrator or a qualified NEC technician.
PBX Settings
Changes to the PBX feature should be made by the system administrator or a qualified NEC technician.
LCD Settings
Back Light Level
Follow the steps to adjust the display back light level.
Step 1
Start the Setup application as described at the beginning of this chapter. At the Setup menu, use the cursor key to select LCD and press the Enter key. Again use the cursor key to select Back Light Level and press the Enter key. The LCD Setting Back Light Level window displays (Figure 3-3).
Step 2
Step 3
Press the function key for the desired level of display back light. Press the soft key for OK when complete.
INASET R2 User Guide - Revision 1
INASET R2 Setup
3-5
Step 4 Step 5
When all changes have been made, press the soft key for Save to save your settings. Press the soft key for OK to confirm that you really want to save your settings. Your display settings have now been changed.
Font Size
Follow the steps to adjust the display font size.
Step 1
Start the Setup application as described at the beginning of this chapter. At the Setup menu, use the cursor key to select LCD and press the Enter key. Again use the cursor key to select Font Size and press the Enter key. The LCD Setting Font Size window displays (Figure 3-4).
Step 2
Press the function key for the desired size of the display font. Press the soft key for OK when complete. When all changes have been made, press the soft key for Save to save your settings. Press the soft key for OK to confirm that you really want to save your settings. Your display settings have now been changed. (These changes will not take affect until your INASET R2 phone has been reset.)
3-6
INASET R2 Setup
INASET R2 Setup
3-7
Language
Follow the steps to change the language used on the display.
Step 1
Start the Setup application as described at the beginning of this chapter. At the Setup menu, use the cursor key to select LCD and press the Enter key. Again use the cursor key to select Language and press the Enter key. The LCD Setting Language window displays (Figure 3-5).
Step 2
Step 3
Press the function key for the desired language on the INASET R2 display. (Only the available languages for INASET R2 will be displayed.) Press the soft key for OK when finished. When all changes have been made, press the soft key for Save to save your settings. Press the soft key for OK to confirm that you really want to save your settings. Your display settings have now been changed. (These changes will not take affect until your INASET R2 phone has been reset.)
Step 4 Step 5
3-8
INASET R2 Setup
Screen Saver
The Screen Saver function will blank the INASET R2 display after a preset time period of no activity. When the Screen Saver begins, any activity on INASET R2 will clear the saver for normal INASET R2 operation. Follow the steps to setup the screen saver function for the display.
Step 1
Start the Setup application as described at the beginning of this chapter. At the Setup menu, use the cursor key to select LCD and press the Enter key. Again use the cursor key to select Screen Saver and press the Enter key. The LCD Setting Screen Saver window displays (Figure 3-6).
Step 2
Step 3
Press the function key for Enable to enable the Screen Saver function. If disabling this function, press the function key for Disable and skip to Step 5 below.
Step 4
Press the function key for Waiting Time, and enter the time period (in minutes) before the Screen Saver begins. This would be the period of no activity on INASET before the Screen Saver would begin. Press the soft key for OK, then press the soft key for Save to save your settings. Press the soft key for OK to confirm that you really want to save your settings. Your display settings have now been changed. (These changes will not take affect until your INASET R2 phone has been reset.)
INASET R2 User Guide - Revision 1
Step 5 Step 6
INASET R2 Setup
3-9
3-10
INASET R2 Setup
User Settings
Security Password
A security password can be set on your INASET R2 phone to avoid unauthorized use of your phone. The security password operates with the Security key on the lower panel of your INASET R2 phone.
Start the Setup application as described at the beginning of this chapter. At the Setup menu, use the cursor key to select User and press the Enter key. The User Setting window displays (Figure 3-7).
Step 2
Press the function key for Old Password, and enter your current (old) password you are now using (currently set at 12250424112401200428090111090100). Press the function key for New Password, and enter your new password. Press the Function key for Re-enter New Password, and enter your new password again to verify. Press the softkey for OK when finished. Press the soft key for OK to confirm that you really want to save your settings. Press the Home key to return to the Home application.
INASET R2 Setup
3-11
Network Settings
Changes to the Network feature should be made by the system administrator or a qualified NEC technician.
Application Settings
Changes to the Application feature should be made by the system administrator or a qualified NEC technician.
Soft Reset
Causes the INASET R2 to reboot. If not configured to automatically log in to the network, you will be required to re-enter your login ID and password for the terminal.
Feature Options
The Feature key provides various options that can be set for your INASET R2 phone. To program a function key for Feature, refer to Chapter 4 - Home Application Setup, Configuring Function Keys for instructions on configuring your function keys displayed in the Home Application.
Microphone On / Off
To turn the INASET R2 built-in microphone On/Off:
Step 1
On the Home Application window, either press the Mic button on the INASET phone or press the function key for Feature, and press the 1 dial key. The Mic lamp will illuminate when the Microphone is on. Repeat the previous steps to alternately turn the microphone On/Off as needed.
Step 2
On the Home Application window, press the function key for Feature, and press the 2 dial key. The display shows the current volume (Large, Small). Repeat the previous steps to alternately select between Large and Small Handset receiving volume.
Step 2
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INASET R2 Setup
On the Home Application window, press the function key for Feature, and press the 4 dial key. The display shows the current volume (Large, Small). Repeat the previous steps to alternately select between Large and Small Handset Transmission/Receiving volume.
Step 2
Ringer Tones
INASET R2 can be set with four different ringer tones. This can provide a distinctive ring on your INASET R2 phone. Follow the steps to change your INASET R2 ringer tone.
Step
On the Home Application window, press the function key for Feature, and press the 3 dial key. A ringer tone will be heard. Each additional press of the 3 key will sound a different ringer tone. Stop on the desired ringer tone.
On the Home Application window, press the function key for Feature, and press the 5 dial key. The display shows Hands Free mode is On.
On the Home Application window, press the function key for Feature, and press the 6 dial key. The display shows Hands Free mode is Off.
Call Indicator
To set the Call Indicator On/Off during ringing:
Step 1 Step 2
On the Home Application window, function key for Feature, and press the 7 dial key. The display shows the Indicator On. Repeat the previous steps to alternately set the Indicator to On or Off as needed.
The call indicator will light for a message waiting, even when the indicator is set to off for incoming call ringing.
NOTE
4-1
4
Home Application Setup
This chapter describes the Home Application function available on the INASET R2 phone. Chapter Topic Home Application Window
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Function Keys
Corporate
Personal
Inbound
Outbound
Soft Keys
The Home Application window is used for all call functions and provides a visual display of the status of the lines assigned to the INASET R2 phone on this window.
4-2
Field / Key
PBX Information Display Soft Keys Menu Function Keys
Description
Information from the PBX will display in this area. This would include PBX time, date, and call status information. Soft keys will appear in various operating modes. Function keys are used to select the various menu functions.
Function Keys
The Home Application Function Keys menu (Figure 4-2) allows you to select and use additional features on your INASET R2 phone.
Figure 4-2 Home Application Function Keys
The INASET R2 Recall, Conf, Redial, and Answer function keys are already programmed to perform the function indicated. However, any of the function keys, including those already programmed, can be programmed to perform the function you need. Use the Configure function key to Add, Edit, or Delete a particular function key.
Press More to access the Configure function key.
NOTE
4-3
On the Home Application Function Key menu, press the Configure function key.
If the Configure function is not listed, use the More function to scroll through the options until Configure appears. See Figure 4-3.
NOTE
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Adds a new function key. Edits the highlighted function key. Deletes the function key selected. Moves a highlighted function key up one space. This allows you to modify how the order the labels are viewed. Moves a highlighted function key down one space.
Down
Step 2
Press the function key to add or edit. If adding a new function (Figure 4-4, Figure 4-5, or Figure 4-6 will appear based on the type of key selected in the radio button)):
4-4
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Corporate
Personal
Inbound
Outbound
Label Value
Enter the name desired in this field, then select the Speed Dial option button. Use this field, or the Incoming Calls field, to enter a value (for example, a telephone number, or extension number). This field can be used in lieu of the Value field by using the pull-down menu to select an incoming call number as the value.
Incoming Calls
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Corporate
Personal
Inbound
Outbound
Label Value
Enter the name desired in this field, then select the Line Key option button. Indicate which field to apply the Line Key label to by using the options listed in the pull-down menu.
4-5
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Corporate
Personal
Inbound
Outbound
Label Value
Enter the name desired in this field, then select the Function option button. Indicate which field to apply the Function label to by using the options listed in the pull-down menu.
If editing an existing function (Figure 4-7, Figure 4-8, or Figure 4-9 will appear)
Figure 4-7 Edit Function Button - Speed Dial dialog box
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Corporate
Personal
Inbound
Outbound
Label Value
Edit or enter the name desired in this field, then select the Speed Dial option button. Use this field, or the Incoming Calls field must be entered as dialed with access code, to enter or edit a value. This field can be used in lieu of the Value field by using the pull-down menu to select an incoming call number as the value.
Incoming Calls
4-6
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Corporate
Personal
Inbound
Outbound
Label Value
Edit or enter the name desired in this field, then select the Line Key option button. Indicate which field to apply the Line Key label to by using the options listed in the pull-down menu.
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Corporate
Personal
Inbound
Outbound
Label Value
Step 3
Enter or edit the name desired in this field, then select the Function option button. Indicate which field to apply the Function label to by using the options listed in the pull-down menu.
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5
Local Application Mode
Chapter Topics Using the Local Applications Directory Inbound Browser INASET Helper INASET R2 Menu
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Function Keys
Directory
Inbound
Browser
5-2
Field / Key
PBX Information Display Soft Keys Function Keys
Description
Information from the PBX will display in this area. This would include PBX time, date, and call status information. Soft keys will appear in various operating modes. Function keys area used to select the various menu functions.
Refer to Chapter 4 - Home Application Setup, Configuring Function Keys for information on how to configure your Home Applications function keys.
NOTE
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2
, B E H K N Q U X 0
3
\ C F I L O R V Y
4
1 2 3 4 5 6 S 8 Z
5
?
6
!
8
@
9
:
10
;
7 9
2
, b e h k n q u x 0
3
\ c f i l o r v y
4
1 2 3 4 5 6 s 8 z
5
?
6
!
8
@
9
:
10
;
7 9
5-4
#
lowercase
.
numeric
The following example shows the key sequence used to enter text.
Example: Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7
To enter the text Smith: Press # to select upper case text entry (A indicator). Press 7 four times. Press # to select lower case text entry (a indicator). Press 6 once. Press 4 three times. Press 8 once. Press 4 two times.
The following example shows the key sequence to enter a phone number.
Example: Step 1 Step 2 Step 3 Step 4 Step 5 Step 6
To enter the number 272-1290: Press # to select number entry (1 indicator). Press 2. Press 7. Press 2. Press 1. Press 2.
INASET R2 UserGuide - Revision 1
5-5
Step 7 Step 8
Press 9. Press 0.
Directory
When the Directory soft key is selected, Figure 5-2 displays.
Figure 5-2 Initial Directory dialog box
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Function keys: Dial PageUp PageDown Update Dials the highlighted contact. Scrolls up through the contact list. Scrolls down through the contact list. Allows the list to be updated after changes have been made. When this function key is selected, Figure 5-3 displays.
5-6
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Function keys: Add Adds a new entry to the directory (Figure 5-4). Enter the contacts name and number, or select a number from the Incoming Calls drop-down list, then press the OK function key.
5-7
Edit
Edits an existing directory entry (Figure 5-5). Modify the existing name and contact number then press the OK function key.
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Delete
Deletes a contact in the directory. Highlight the name, press the Delete function key, then press the OK function key.
If you select the Cancel function key before selecting the OK function key, the deleting of the highlighted name will be cancelled.
IMPORTANT
Download
Allows the user to download a directory from the server indicated (Figure 5-6). Enter the servers location and port number to obtain the directory desired.
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5-8
Inbound
When the Inbound soft key is selected, Figure 5-7 displays.
Figure 5-7 Initial Inbound dialog box
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Function keys: Dial Details Dials the highlighted contact. Provides additional details on the incoming caller.
5-9
Browser
When the Browser soft key is selected, the Browser screen displays (Figure 5-8) allowing the user to access the World Wide Web as well as preconfigured custom web pages.
Figure 5-8 Local Application Mode Browser screen
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Directory
Inbound
Broswer
Function keys: Back Forward Scrolls to web sites viewed before the currently view web page was loaded. Scrolls to web site viewed after the currently web page was loaded.
A mouse device is required to use the Browser function. Use of a keyboard device is optional.
NOTE
REFERENCE
For optimum viewing, use Telephony Transformation Gateway, a network-based appliance enabling a user to quickly transform existing applications for interaction on the screens and speakers of IP telephones.
5-10
INASET Helper
From the Microsoft Windows Desktop, select Start > Run, then either: Choose Browse and locate the directory containing the INASET Helper.exe file. Enter INASET Helper.exe directly into the Open field. Figure 5-9 displays.
5-11
Figure 5-9 Welcome to the InstallShield Wizard for INASET Helper dialog box
Step 2
Select the Next button to begin the INASET Helper installation. Figure 510 displays.
5-12
Step 3
Select the Yes button to accept the license agreement. Figure 5-11 displays.
5-13
Step 4
Perform one of the following: To install to the default folder, click the Next button. To select a different location, click the Browse button. Select the desired location, then click the Next button. Figure 5-15 displays.
5-14
Step 5
5-15
Step 6 Step 7
Select the Next button to begin copying the program files. When the installation wizard finishes performing maintenance operations on INASET Helper, Figure 5-14 displays.
5-16
Step 8
5-17
From the Microsoft Windows Desktop, select Start > Programs > INASET Helper > Upload Directory. Figure 5-15 displays.
Step 2
Perform one of the following: Enter the file to be uploaded directly in the File Name field then click the Next button. To select the files location, click the Browse button. Select the file to upload, then click the Next button. Figure 5-16 displays.
5-18
Step 3
The phone numbers in the directory being uploaded will be converted to a dialable format. Perform one of the following: Select the Yes, translated the numbers in this directory option button, then select the Next button. Figure 5-17 displays. Select the No, the numbers are already dialable option button, then select the Next button. Figure 5-17 displays. If the dialing properties of the phone numbers must be changed, select the Dialing properties button.
5-19
Step 4 Step 5
Select the Finish button when all uploads are completed. Now initiate the download process from your INASET R2 phone.
Refer to Chapter 5 - Local Application Mode, Download on page 5-7 for more information on how to initiate the download from the INASET.
REFERENCE
5-20
INASET R2 Menu
It is also possible to access the Local Applications menu by pressing the Menu key on the INASET R2 lower panel (Figure 5-18) followed by the Home soft key as shown in Figure 5-19.
Menu
5-21
5-22
6-1
6
Network Application Mode
NECs Network Application Mode offers OpenWorX applications that are available in the INASET R2 phone. The OpenWorx INASET R2 applications add expanded functions to the INASET R2 phone. This chapter describes these applications and includes these topics: Chapter Topics Using the OpenWorX Applications Corporate Directory Personal Directory Inbound Calls Outbound Calls Location Status Message Reader Call Information INASET R2 Menu
Refer to Chapter 3 - INASET R2 Setup for more information about configuring your INASET R2 to run OpenWorX applications
REFERENCE
6-2
OpenWorX Login
If multiple people are sharing the INASET R2 device, a login is necessary when first starting the OpenWorX applications. After selecting NECAM OWX from the INASET R2 menu, the OpenWorX Login window displays (Figure 6-1).
Figure 6-1 OpenWorX Login window
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Personal
Inbound
Outbound
Step 1 Step 2
Press the cursor key left/right to scroll the User names to your login name. Press the control key to select the password field and enter your login password using the dial keys. (See Entering Text Using the Dial Keys in this chapter.) Press the control key for Login. The OpenWorX Applications menu displays.
Step 3
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2
, B E H K N Q U X 0
3
\ C F I L O R V Y
4
1 2 3 4 5 6 S 8 Z
5
?
6
!
8
@
9
:
10
;
7 9
6-4
2
, b e h k n q u x 0
3
\ c f i l o r v y
4
1 2 3 4 5 6 s 8 z
5
?
6
!
8
@
9
:
10
;
7 9
#
lowercase
.
numeric
The following example shows the key sequence used to enter text.
Example: Step 1 Step 2
To enter the text Smith: Press # to select upper case text entry (A indicator). Press 7 four times.
INASET R2 User Guide - Revision 1
6-5
Press # to select lower case text entry (a indicator). Press 6 once. Press 4 three times. Press 8 once. Press 4 two times.
The following example shows the key sequence to enter a phone number.
Example: Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8
To enter the number 272-1290: Press # to select number entry (1 indicator). Press 2. Press 7. Press 2. Press 1. Press 2. Press 9. Press 0.
6-6
Corporate Directory
The OpenWorX Corporate Directory application lists the names and phone numbers for a corporate-wide directory. You can search the entire corporate directory for a an extension or name. Once an entry is located, detailed information and alternate numbers for the entry can be viewed. You can then dial the phone number corresponding to that entry.
6-7
Corporate
Personal
Inbound
Outbound
NOTE
If you do a search (not a blank search that returns the entire directory) the first few characters of what was entered in the Search field are displayed at the top of the window in the center in red.
Press the function keys for Next and Prev to display additional directory pages. Press the control key for Home to return to the INASET R2 OpenWorX main menu window.
6-8
Status Information
A directory entry that displays an asterisk (*) at the end of the name indicates the person may be currently unavailable. When highlighted, their location, time of return, and other information will display in red at the bottom of the directory (see the Figure 6-4 example).
Figure 6-4 Corporate Directory window (Detail)
6-9
NOTE
Corporate
Personal
Inbound
Outbound
Step 1 Step 2
Using the dial keys, enter the desired name or extension number value in the Search field. (See Entering Text Using the Dial Keys in this chapter.) Press the cursor key down to highlight the Search By field. Press the cursor key left/right to scroll to a category. (Default category is Full Name.) Press the function key for Find to search the directory. The Corporate Directory window will display with all entries meeting the search parameters. Press the function key for Cancel to return to the main Corporate Directory window.
Step 3
Step 4
6-10
Corporate
Personal
Inbound
Outbound
Press the function key for Done to return to the Corporate Directory window.
6-11
Sending a Message
A text message can be sent to any selected directory entry. To send a message, use the cursor key on the INASET R2 lower panel to highlight a directory entry on the Corporate Directory window. Press the function key for Msg on the Corporate Directory window. The directory Msg window displays (Figure 6-7)
Figure 6-7 Corporate Directory - Msg window
Corporate
Personal
Inbound
Outbound
Step 1 Step 2
Enter the message text in the Message field using the dial keys. (See Entering Text Using the Dial Keys in this chapter.) Press the cursor key down to select the Callback Number field. Press the cursor key left/right to select a callback number if you have more than one listed in the directory. Press the cursor key down to highlight one of the Message Flags for this message. With the desired flag highlighted, press the Enter key to select that flag. The cursor key actually navigates through the 6 message flags, any number of which (from all to none) can be selected. They can also be toggled by pressing enter or the left-right cursor keys. The available Send options will be shown at right. (Not all options will be available for each recipient.) Press the function key for STM to send the message via Short Text Messaging. Press the function key for E-mail to send the message via E-mail.
Step 3
Step 4
6-12
Press the function key for OWX to send the message via OpenWorX messaging.
The STM key is available if the entry has an associated wireless number (displayed at the top if it exists), and if selected, this sends a Short Text Message to that wireless extension. The Email key is available if the entry has an e-mail address (also displayed at the top if it exists), and if selected, an email is sent to that address. OWX is always available, and if pressed, it sends an OpenWorX message to the employees extension (these messages are what are viewed in the message reader screen).
NOTE
6-13
Dialing a Number
To dial an extension number directly from the Corporate Directory, use the cursor key on the INASET R2 lower panel to highlight a directory entry (Figure 6-8). Press the function key for Dial to place a call to the selected directory entry.
Figure 6-8 Corporate DIrectory window
Corporate
Personal
Inbound
Outbound
6-14
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Personal Directory
The OpenWorX Personal Directory application lists the names and phone numbers of your Personal Directory. You can search the Personal Directory for a name. Once an entry is located, detailed information and alternate numbers for the entry can be viewed. You can then dial the phone number corresponding to that entry. You can add, change, and delete names and numbers in your personal directory.
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Corporate
Personal
Inbound
Outbound
Use the Next and Prev function keys to display additional directory pages. Press the Home key to return to the INASET R2 OpenWorX main menu window.
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Finding an Entry
To find an entry name in the Personal directory, press the function key for Find on the Personal Directory window. The Personal Directory Search window displays (Figure 6-12).
Figure 6-12 Personal Directory - Personal Directory Search window
Corporate
Personal
Inbound
Outbound
Using the dial keys, enter the desired name value in the Search field. (See Entering Text Using the Dial Keys in this chapter.) Press the function key for Find to search the directory. The Personal Directory window will display with all entries meeting the search criteria. Press the function key for Cancel to return to the main Personal Directory window.
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Adding an Entry
To add an entry to the Personal directory, press the function key for Add on the Personal Directory window. The Add Personal Directory Entry window displays (Figure 6-13).
Figure 6-13 Personal Directory - Add Personal Directory window
Corporate
Personal
Inbound
Outbound
Table 6-4 Personal Directory - Add Personal Directory Entry Control Keys
Control Key
OK Cancel Apply Set Clear
Step 1
Function
Saves all values and adds the new entry to your Personal Directory. Returns to the Personal Directory window without adding the entry. Adds an entry with the current information and refreshes the screen so another entry can be added. Sets the value. Clear the selected Category value, selects the next in the category list, and sets focus to the Value field.
Using the dial keys, enter the new entry name in the Name field. (See Entering Text Using the Dial Keys in this chapter.) Press the cursor key down to select the category list. Other optional steps: Press the cursor key left/right to scroll through the category list and select a category. When selected, press the cursor key down to select the Value field. Example: Select the Primary Number category from the list.
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Using the dial keys, enter a value for the selected category. Press the function key for Set to set the value, and select the next category in the category list (and set focus to the Value field if it doesn't already have it. The value will now display in the category list. (Example: This sets the value for the Primary Number.)
Step 2 Step 3
Press the cursor key up and repeat steps 2 and 3 above for all additional categories you wish to complete for this directory entry. When all category values are set, press the control key for OK to save all values and add the new entry to your Personal Directory.
You can set as few or as many as you want, but you can add the entry right after you have filled in the Name field.
NOTE
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Corporate
Personal
Inbound
Outbound
Table 6-5 Personal Directory - View Personal Directory Entry Control Keys
Control Key
OK Cancel Apply Set Clear
Function
Sends you back to the Personal Directory window. Returns you back to the Personal Directory but does not save the changes. Saves the changes and leaves you at the current screen. Sets the value. Clear the selected Category value, selects the next in the category list, and sets focus to the Value field.
Press the cursor key left/right to scroll through the category list and view the associated values for the entry. You can also dial a value by highlighting it and then pressing the dial control key.
You can also edit the name of the Personal Directory entry.
NOTE
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Deleting an Entry
To delete an existing entry in the Personal directory, highlight the entry on the Personal Directory window then press the function key for Delete. The Delete Personal Directory Entry window displays (Figure 6-15).
Figure 6-15 Personal Directory - Delete Personal Directory Entry window
Corporate
Personal
Inbound
Outbound
Press the function key for OK to delete the entry from your Personal Directory. (Press the function key for Cancel to cancel this delete action.)
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Dialing a Number
To dial a phone number directly from the Personal Directory, press the cursor key up/down to highlight a directory entry (Figure 6-16). Press the function key for Dial to place a call to the selected directory entrys primary number.
Figure 6-16 Personal DIrectory window
Corporate
Personal
Inbound
Outbound
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Inbound Calls
The Inbound Calls application allows you to track all calls received to your INASET R2 phone. All inbound calls are tracked, whether from your own office or from anywhere in and outside the building, even if the caller did not leave a message.
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Corporate
Personal
Inbound
Outbound
Use the Next and Prev function keys to display additional pages. Press the control key for Speed to open the Speed Dial Add window to add a selected inbound caller to your Speed Dial list. Press the Home key to return to the INASET R2 OpenWorX main menu window.
Returning a Call
To return a call, use the cursor key on the INASET R2 lower panel to highlight an entry in the Inbound Calls list. Press the Dial key to place a call to the selected entry.
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Outbound Calls
The OpenWorX Outbound Calls application allows you to track all calls dialed from your INASET R2 phone.
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Corporate
Personal
Inbound
Outbound
Use the Next and Prev INASET R2 keys to display additional pages. Press the function key for Speed to open the Speed Dial Add window to add a selected inbound caller to your Speed Dial list. Press the Home key to return to the INASET R2 OpenWorX main menu window.
Making a Call
To make a call, use the cursor key to highlight an entry in the Outbound Calls list. Press the function key for Dial to place a call to the selected entry.
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Location Status
The OpenWorX Location Status application allows your colleagues to locate you when you are away from the office, and allows you to locate colleagues who are away from their offices. Location Status allows you to set your status, return time, alternate phone numbers, etc. when you are going to be away from your office. This information will then display in the directory when someone references your name.
The information will also display on you INASET R2 phones display (at the top) and on other office phones when they attempt to call you.
NOTE
directory, highlight the entry on the Personal Directory window then press the control key for Delete.
Using Status
To use Location Status, press the Exit key on the INASET R2 phone (Figure 6-10) to access the next set of soft key labels, then press the Status soft key.
Figure 6-21 OpenWorX Applications menu window
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Status
Messages
In the Status window (above), select a status from the Status list. This information will be shown to those needing to contact you. Press the cursor key down and select the Return Time when you will be returning to your office. Press the cursor key down and enter (using the dial keys) the Return Day (day of the month) you will be returning. Press the cursor key down and select the Return Month. Press the cursor key down and select an Alternate Number where you can be contacted while you are away. Press the Set key to save this location status.
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Status
Messages
Step 1 Step 2
Select Status from the OpenWorX Applications menu. In the Location Status window, press the function key for Clear to clear your previously set location status.
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Status
Messages
Step 1
Press the cursor key left/right to select the Return Date month you will be returning. Press the cursor key down and enter the return date day using the dial keys. Press the cursor key down and enter your Return Time hours. Press the cursor key down and enter your return time minutes using the dial keys. Press the cursor key down, then press the cursor key left/right to select AM or PM. Press the cursor key down and enter a custom Location Status using the dial keys. Press the cursor key down and enter an Alternate Number (if needed) using the dial keys. Press the function key for OK to close the Custom Window and return to the Location Status window, and then press the function key for Set to save your location status settings.
Your custom location status will now display when someone selects your employee entry on the Corporate Directory. Remember to clear your location status when you return.
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Message Reader
The OpenWorX Message Reader application allows you to retrieve your OpenWorX messages, which can be sent to you by Business Attendant System receptionists, Desktop users, or other INASET R2 users.
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Status
Messages
Use the Next and Previous INASET R2 keys to display additional pages. Press the Delete key to delete a message entry. Press the Home key to return to the INASET R2 OpenWorX main menu window.
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Viewing a Message
To view a message, use the cursor key on the INASET R2 lower panel to highlight an entry in the Message Reader list. Press the function key for View to view the message of the selected entry. The Message Reader View window displays (Figure 6-27).
Figure 6-27 Message Reader - View window
Status
Messages
Step 1 Step 2
Review your message information. Press the function key for Done to return to the Message Reader main window.
Returning a Call
To return a call, press the Dial key to place a call to the number displayed in the Number field.
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Call Information
The Call Information screen will display, if configured to do so, with information matching the employee's personal directory, speed dials, corporate internal and external directories on incoming calls (Figure 628). The user can easily return to the previous screen by pressing the appropriate soft key. The screen will return to the previous state automatically once the call is disconnected.
Figure 6-28 Call Information Pop-up screen
Display Information
Personal Directory Speed Dial Employee External Number
Color Appearance
Blue Green Red Black
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INASET R2 Menu
It is also possible to access the OpenWorX Applications menu by pressing the Menu key on the INASET R2 lower panel (Figure 6-29) followed by the NECAM OWX soft key as shown in Figure 6-30.
Menu
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For additional information or support on this NEC product, contact your NEC representative.
INASET R2 for the NEAX 2000 IPS User Guide NDA-30257, Revision 1