Professional Documents
Culture Documents
Learning Relationship
.
.
.
.
.
.
/ /
________________________________
/ /
Learning Relationship
.
(
)
.
.
:
:
.
.
.
.
:
.
.
.
....
:
.
.
.
:
.
.
.
%
-
....
)
. ((
)%
.
.
(Kotler,1997)
.
.
%20
%10
%0
3
10X
4
1X
0.1X
....
Traditional Approach
:
:
Positioning
Targeting
STP
Shotgun
Segmentation
Marketing
Refle
.
.
.
Strategic Capabilities
(*)
.
Johnson & Scholes
(*)
.
....
Core Competence
.(Johnson & Scholes, 1993, 118)
:
.
Pumpin
Excellence Positions
SEPs
.
/
/
:
/
.
.
.
.
.
Fahey
.
.
.
.
.
(
.
Dynamic Capability Approach
....
.
:
.
Coase
.
Competitive Advantage
.(
.
.
.
:(Porter, 1985, 71)
.
.
.
.
.
.
.
.
.
.
.
Value Chain
(Porter)
Activity Mapping
(Porter, 1990,
)
(
.(
....
(Porter,
Activity Mapping
1996)
Generic Competitive Strategies
.
.
.
.
Porter
:
.
Variety-Based Positioning
.
Needs-Based Positioning
.
Access-Based Positioning
.
Porter
Porter
:
Simple Consistency
.
Reinforcing
.
.
Optimization of Effort
....
N.S
N.S
N.S
P < 0.05
N.S
N.S
N= 56
N.S
N.S
N.S
N.S
N.S
.
.
P < 0.05
N= 52
.0.05
-
)
(
.
.
.
....
F
R2
4.0012
112.646
0.843
P < 0.05
0.778
(10.613)
0.768
N= 56
()
F
1, 54
4.0012
R2
112.646
1, 54
1.671
F
4.0400
R2
31.892
P < 0.05
31.892
0.615
0.830
(5.647)
0.701
N= 52
()
Df (1, 50)
F
1, 50
4.0400
2
t
1, 50
1.675
0.05
:
.
.
.
.
.
.
.
.
.
.
.
.
Perceived Quality, True Quality (
Expected Quality
.
.
....
Synergy
.
.
.
.
.
(
.
.
.
.
.
.
:
:
:
.
.
.
.
.(
)
.
.
.
.
.
.
.
.
.
.
.
.
.
....
.
.
:
.
.
.
.
.
.
)
.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
------------------, The Competitive Advantage of Nations, The Free Press, New York,
1990.
------------------, What is Strategy, HBR, Vol. 74, No. 6, (Nov.-Dec.), 1996.
A. Robert Pitts & David Lei, Strategic Management: Building and Sustaining
Competitive Advantage, West Publishing Co., U. S. A1996, .
C. Hamel, C. K. Prahalad, The Core Competence of Corporation, Harvard Business
Review, May-June, 68, No. 3, 1990.
Fahey, Liam, The Strategic Planning Management Readers, Prentice-Hall Inc., New
Jersey, 1989.
G. Hamel, & A. Heene, Competence Based Competition, John Wiley & Sons, Ltd.,
U.S.A, 1994.
J. Teece, David, G.Pisano & A. Shuen, Dynamic Capabilities and Strategic
Management, Strategic Management Journal, Vol. 18:7, 1997.
J. Teece, G. David, Pisano, The Dynamic Capabilities of Firm: An Introduction,
Industrial and Corporate Change, 3 (3), 1994.
Johnson Gerry & Scholes, Keven, Exploring Corporate Strategy, 3rd. ed., PrenticeHall International, U. K., Ltd, 1993.
Kotler, Philip., Marketing Management, Analysis, Planning, Implementation, and
Control, 9th ed., Prentice Hall, Inc., U.S.A, 1997.
Porter, Michael, Competitive Advantage, The Free Press, New York, 1985.
R. Coase, Lecture on the Nature of the Firm, III, Journal of Law, Economics and
Organization, 4, 1988.
R. T. Lenz, Strategic Capability: A concept and Framework for Analysis, Academy
of Management Review, Vol. 5, No. 2, 1980.
....
:
(
:
:
.
.
.
.
:
-
/
/
:
(/)
....