Sonoa API Management

Sonoa gives you visibility and control over APIs, feeds and Cloud services.

“With Sonoa, I can tell my customers that our API is as secure

and robust as anything they can buy or build on-premise.”
Tim Madewell, VP Engineering, Innotas

Would you run a utility service without metering or circuit

breakers?

Probably not. But most APIs and feeds offered by enterprises or

Software-as-a-Service (SaaS) providers don’t. How do you protect
your back-end, control access, and ensure APIs are meeting SLAs?

Whether you are offering SaaS APIs, or consuming services like

Amazon EC2, you need to understand, control and scale API usage
to protect and build your business and customers.
Do you have control over your APIs?
If you have an API, are you able to answer:
Who are our best API customers and how do they use it? How do
we protect our back-end from misuse or abuse? How do we handle
security and screen sensitive data? Are we in compliance and
meeting SLAs? Can we improve API performance and customer
satisfaction?
Sonoa enables visibility and control over API access and delivery
Sonoa ServiceNet can be deployed as either on-premise software,
hardware, or an on-demand service. Sonoa supports enterprise
standards, integrates with existing IT environments and security
schemes, and is highly configurable without requiring changes
in service or application code. And Sonoa is an enterprise-grade
solution that can handle thousands of services or customers, and
the highest traffic volumes and concurrency without adding latency
on services performance.

You need to understand customer usage patterns, and protect your

apps and customers. You need support for enterprise levels of traffic Capability Benefit
and scalability. And you need the flexibility of either an on-premise
API Analytics, Audit and Business-level visibility,
or on-demand solution. Debugging compliance, and troubleshooting
capabilities on API traffic
Sonoa – Management for APIs, feeds, and Cloud services
Security, Access, Mediation, and Enforce policies, manage access
Sonoa’s API gateway provides the visibility and control that an Traffic Control control, service quality, and protect
your organization
Enterprise or SaaS provider needs to understand and control service
usage, protect access, and ensure compliance and SLA.
Enterprise-class scalability Manage 000s of customers and
handle router-levels of traffic with
Slice-and-dice usage and patterns of customers and partners. zero added latency
Isolate issues and debug problems. Manage access control across
thousands of customers and partner profiles. Screen sensitive data
and protect back end resources. Quickly provision custom SLAs or
offer multiple protocols without new development.
Sonoa API Management
Sonoa capabilities
Analytics, Audit and Debugging.
• API Analytics – Business-level analytics platform to understand
and slice-and-dice usage data by customer organization, service,
operation, or client. Custom reports and trend analysis
• Debugging – Easily isolate and troubleshoot service traffic issues
between providers and consumers.
• Audit and Compliance – use standard or create custom reports
for service audits or regulatory compliance.
Security, Mediation, and Traffic Control.
• Security and Access Control – AAA, credential mapping,
resource protection, XML validation and threat detection.
• Powerful policy model – Flexible policy application at domain,
app, service, operation, or client level. Choose from predefined or
create custom policies.
• Configure, not code – Apply policies ‘on the wire’ through
configuration – no need to add or write code.
• Mediation and Transformations – Protocol (SOAP/REST/JSON),
credential, and transport mediation (HTTP/JMS) to reduce number
Case study: Innotas
Innotas provides the only enterprise-class, on-demand Project
Portfolio Management (PPM) solution specifically designed to meet
the needs of IT organizations. As IT departments are starting to
include their SaaS applications in their portfolio of applications, Tim
Madewell, VP responsible for services observed, “We saw that SaaS
was maturing to become part of the IT ecosystem – programmatic
access has gone from a ‘nice to have’ to a ‘must have’. “
This means that Innotas must ensure their SaaS services – APIs for
customers to integrate into their on-premise application – live up to
the same expectations of all the other applications in the customer’s
portfolio. The service must be secure (or more so) than internal
apps, must meet SLAs like internal apps do, and must have robust
monitoring and visibility, as “customers were treating the Innotas
operations team as an extension of their own operations.”
For more information or sales inquiries, contact sales@sonoasystems.com.
About Sonoa Systems
Sonoa Systems provides analytics, management, and governance of Cloud services and APIs. Leading customers such
as MTV Networks, GSI Commerce, and MySpace use Sonoa to leverage Cloud services to create new revenue channels,
reduce costs, and innovate faster. The company is based in Santa Clara, CA, privately held, and backed by leading
investors including Norwest Venture Partners, Bay Partners, and SAP Ventures. For more see www.sonoasystems.com.
Copyright © 2009 Sonoa Systems, Inc. All rights reserved.
service versions and custom code.
• Profile-driven policies – drive policy enforcement or syndication
with your existing policies in LDAP, SQL, or enterprise and SOA
directories and tools.
• SLAs and Traffic management – create custom SLAs for
priority customers with rate limiting, alerts against thresholds on
transactions, message size, or payload specific triggers.
Enterprise-Class and Cloud Scalability.
• Caching/compression - performance and load balancing to
protect back end resources
• Enterprise-grade – handles router-levels of traffic, millions of
clients, thousands of services
• Failover and clustering - clustering in both software and
hardware options
• Seamless upgrade - upgrade to Sonoa’s full governance solutions
and appliances
Innotas launched an aggressive API strategy and selected Sonoa to
provide actionable visibility and control over its Web service APIs,
including managing customer access control, enforcement and
reporting on service level agreements (SLAs) and monitoring of
events to ensure transparent and uninterrupted access, to drive
customer loyalty.
“When you open up APIs to customers, the interaction with the APIs
is much less predictable than with the web interface and can have
far more severe consequences in a shorter amount of time on the
overall system health,” says Madewell, “Sonoa offers stability and
performance to my APIs by controlling the customer interaction.
And with Sonoa, now I have full visibility into my APIs.”
Sonoa Systems
2380 Walsh Avenue
Santa Clara, CA 95051
866.99-SONOA (866.997-6662)