Professional Documents
Culture Documents
Main Office: #663 Sicily St. Citadella Village, C.A.A. Road Las Pinas City Tels. # 820-7223 / 826-7991 / 828-7340 / 828-7341 Telefax: 828-7494 to 95 Warehouse: Lot ll Blk. 9 Hilario St., Saint Joseph Park Subdivision Pulang Lupa ll Las Pinas * Down Payment / Full Payment of P __________?_________& the balance will be paid one week before the said function or party. The only AUTHORIZED cashiers to receive cash payments are SUSANA PERATER, EVELYN CANTOR, NORA VILLARUBIA, ROLAND AMANCE (Authorized Collector) and HELEN C. BULAGA for Ysabels Garden transaction payment. All other payment should be deposited online. Sales Representative/headwaiters can only receive Managers Check, Personal Check & deposit slip. Cash payment given to personnel not specified above will not be honored. * Queensland catering will be advised of any changes a week before the actual services. Any changes or revision of the existing contract should be noted & acknowledged by both clients and Queensland authorized representative, otherwise such changes shall not be valid. Increased of reservation is subject to availability of our equipments & services. NOTE: * PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE * CASH ONLY OR MANAGERS CHECK payable to M.A.Y FIRST BESTFOODS SERVICES INC. **AFTER PAYMENT THRU BANK, ORIGINAL DEPOSIT SLIP SHOULD BE COLLECTED FROM THE CLIENT FOR VERIFICATION PURPOSES. * ABSOLUTELY, NO PERSONAL CHECK ACCEPTED. * RESERVATION FEE NON-REFUNDABLE. * CUSTOMER MAKING FULL PAYMENTS is Advised to COME from Monday to Saturday ONLY So that Details for Finalization will be properly noted because SUNDAY IS ALLOTTED FOR FOOD TASTING & INQUIRIES. *CANCELLATION & INCREASE IN RESERVATION: 1). Cancellation of reservation should be done one month before the affair & should be put into writing w/ a letter that would state that reservation has been cancelled & be done personally in the office of Queensland only. You have to receive a signed cancellation validation from us. All down payments will be forfeited in favor of Queensland catering. Failure to do so will give us the right to collect 100% of the total contract price. 2). Increase of reservation is only possible if the services & equipment is still available, if service is no longer available a week before the event, the client has the option to withdraw all its deposits & transfer to another catering service. Queensland catering will be advised of any changes a month before the actual services. Any changes or revisions of the existing contract should be noted & acknowledged by both clients and Queensland authorized representative, otherwise such changes shall not be valid Increased of reservation is subject to availability of our equipments & services. 3). It is necessary that the caterer be given a copy of a party program, venue location sketch and 3 permits a week before the function or upon signing the contract to assure smooth flow of service. TRANSFER OF SET - UP & SERVICES OF THE WAITER: * Addtl. P 50.00/per waiter per floor if there's no service elevator in a building or function area. * There are function areas wherein ocular inspections had not been made and there is failure to inform the Office that stairs will be used instead of elevators, the waiters will still have the right to collect fees on a per floor basis even if this was not agreed upon During Contract Signing. * If the client will request for a transfer of the whole set - up, after the waiters have already finished with the set - up, addtl. Payment of P 150.00 / per waiter as transfer fee and should be well discussed and agreed upon by the client & caterer and with the acknowledgement of the headwaiter of the said function/party, Queensland policy for set - up time is four (4) hrs. For ordinary parties, & six (6) hrs for more for wedding. Client should shoulder all surcharges for excess hours, catering fee imposed by areas of reception gate entrances of function areas, villages & subdivisions. WEDDING OR ORDINARY FUNCTIONS FOR GARDEN SET-UP: * If the client has not Reserved Tents, Queensland will charge the client P 15/head for wet-linens which will be taken from the bond of the same amount. In case it will not rain, the bond shall be Refundable and will be deposited in the First Banking Day after the function. * In the event that it will rain, Queensland will not transfer the set-up if the time is limited. We will only transfer the set-up if we are given at least four hrs. w/ a charge of 50.00/head. Wet linens will not be replaced. Replaced lines will be charged at 40.00/head additional. * Services of waiter are limited up to 4 hours only, in excess addtl. P 50.00/ waiter per hrs. as overtime fee. * Chopping of lechon is FREE OF CHARGE & should be done before the function. Client should provide chopping board & knife, whether lechon is ordered from Queensland or not. NO WAITER IS ALLOWED TO CHOP LECHON ON THE SPOT, because it can disrupt service. Frances Marion A. Baltazar
Client Conforme
CLIENTS GUIDELINES 1. It is important that the caterer be given a copy of the event's program, venue location sketch as well as necessary entrance permits to ensure a smooth flow of equipments and food. Venue miscellaneous paper works such as getting of permits is not the responsibility of the caterer. Likewise, miscellaneous charges such as venue percentages, guaranteed bonds and other extra charges, such as overtime and damages, are chargeable to the client, who rented the venue. 2. Set-up time is an hour after delivery. The catering staff will set-up all the equipment following the final layout agreed upon by the Client and Caterer. A standard of 4 to 6 hours set-up time is vital for every function. The ordered food will arrive at the venue based on the function or booked time with the venue. The food will be served according to the start time indicated in the contract. 3. Clients should be prepared to rent tents if the reception venue is outdoors. 4. Table numbers and place cards are provided by client as well as placing it. Service staffs are not allowed to do it to avoid confusion with Clients seat plan. 5. The final layout is done during the ocular or site inspection of the venue. Ocular or site inspection is to be scheduled by both parties. The layout should be approved by the client. The client should not revise the approved lay out during the actual day of setup that will cause delay. The caterer is otherwise authorized to revise the layout if needed due to the venues restrictions such as power source, water source posts and the like that will affect the layout. 6. The client shall pay for the number of persons ordered ahead. The client shall not pay for additional food if guests exceed the number of guests. A minimal charge of P1, 000.00 to P2, 000.00, depending on the assessment of the Headwaiter on hand, will be charged to Client for the extra work of the caterer. 7. Clients representative should be assigned to watch over and control the Client's cocktail drinks to avoid losses. The Caterer will not be responsible to any lost Cocktail drinks or liquors. 8. The client shall not be allowed to add any type of food and drinks not prepared by Queensland Catering Services for food safety reasons. If the client wishes to add lechon or bring food not prepared by the Caterer, The Caterer is automatically relieved from all liabilities due to the food poisoning or spoilage. 9. The client will be given a feedback/evaluation form that should be filled up at the end of the function for review by the caterer. 10. If the reception venue of the client inside building, the use of an elevator by the Caterer to bring all equipment and food up the venue is necessary to avoid delay of equipment set-up. The client must coordinate with the building administrator should any permits, bonds, guidelines and scheduling be needed. NOTE: REFILL FOODS IS PLACED UNDER THE BUFFET TABLE. QUEENSLAND WILL NOT ENTERTAIN COMPLAINTS W/ REGARDS TO LEFT OVER FOODS. FOODS ARE PREPARED 24 HOURS BEFORE HE EVENT.FOODS ARE HIGHLY PERISHABLE AND MUST BE CONSUMED WITHIN THE TIME FRAME OF THE RESERVATION. NATURAL CALAMITIES SUCH AS TYPHOON, EARTHQUAKES OTHER WEATHER CONDITIONS AND ACTS OF GODS CANNOT BE A REASON FOR THE CLIENT TO CANCEL OR POSTPONE THE RESERVATION SO THE CLIENT HAS TO PAY 100% OF THE TOTAL CONTRACT PRICE REGARDLESS OF THE SITUATION. QUEENSLAND reserves the right to cancel the event if it will pose danger/damage to personnel and properties. In the event that Queensland/MAY FIRST BESTFOODS CATERING SERVICES DECIDES TO CANCEL ON THE DAY OF THE RESERVATION DUE TO FORTUITOUS EVENT,THE CLIENT HAS THE OPTION TO PICK-UP THE FOODS PREPARED FROM THE OFFICE.QUEENSLAND IS RELIEVED FROM ANY RESPONSIBILITY OF THE CONDITION/STATE OF THE FOOD DURING THE TIME IT WAS PICKED-UP. HOWEVER, IN CONSIDERATION OF THE CLIENT, 30% OF THE TOTAL CONTRACT PRICE WILL BE REFUNDED. QUEENSLAND/MAY FIRST BESTFOODS CATERING SERVICES WILL NOT BE HELD LIABLE, RESPONSIBLE, ANSWERABLE AND ACCOUNTABLE TO ANY DAMAGES AND INCONVENIENCES THAT ACTS OF GOD LIKE NATURAL CALAMITIES AND/OR ANY FORTUITOUS EVENTS HAVE CAUSED THE CLIENT BECAUSE QUEENSLAND/MAY FIRST BESTFOOD WAS NOT ABLE TO PERFORM ITS OBLIGATION. I agree with the above-mentioned terms and conditions set forth by Queensland Catering. In witness thereof, the parties have hereunto signed this contract this November 5, 2012. Note: Clients are allowed to bring additional food and drinks to the event, but it is not the responsibility of our waiters and food attendants to attend to your food. The client needs to provide extra charge waiters and extra chafing dish for their extra food. QUEENSLAND CATERING reserves the right, not to serve the food when the food arrives at the function area if BALANCE is not fully paid. Note: Clients are allowed to bring additional food and drinks to the event, but it is not the responsibility of our waiters and food attendants to attend to your food. The client needs to provide extra charge waiters and extra chafing dish for their extra food. QUEENSLAND CATERING reserves the right, not to serve the food when the food arrives at the function area if BALANCE is not fully paid. M.A.Y FIRST BESTFOODS SERVICES, INC. For: Arlene Mangubat: ___________________________ QCS MFBS, INC. Frances Marion A. Baltazar
Client Conforme