You are on page 1of 21

About Mobilink

--------------------------------------------------------------------------------

Mobilink GSM (PMCL), a subsidiary of Orascom Telecom,is the market leader in


providing state-of-the-art communications solutions in Pakistan. We can proudly boast of
being the first cellular service provider in Pakistan to operate on a 100% digital GSM
technology.

We offer tariff plans that are exclusively designed to cater to the communication needs of
a diverse group of people, taking into account occasional users to businessmen. To
achieve this objective, we offer both postpaid (Indigo) and the prepaid (JAZZ) solutions
to our customers.

In addition to providing advanced voice communication services, we also offer a number


of value added services to our valued subscribers. Keeping in mind our customers'
convenience, we have also bundled mobile handsets, sold either independently or
bundled in Get Set Go Pack.

Mobilink GSM started operations in the year 1994, from then on it has shown enormous
growth. At the time when it entered the market it was a small player in the cellular market
of Pakistan it is now the market leader both in terms of growth as well as having the
largest subscriber base in Pakistan.

Mobilink's Vision

To be the leading Telecommunication Services Provider in Pakistan by offering


innovative Communication solutions for our Customers while exceeding Shareholder
value & Employee Expectations.

Achievements
ISO 9002 Quality Management System Certification for Billing, Engineering
Departments and CS Contact Center
Implementation of a full Intelligent Network (IN) platform from Siemens for the Prepaid
platform.

Biggest Call Center in Pakistan, which is there to assist the customers 24 hours.

Only cellular service in Pakistan to provide coverage on the M2 motorway.


Bilateral roaming agreements signed with 100 countries around the world to have true
roaming service operational in 151 operators of the world.
MOBILINK GSM's Short Message Service Center allows Vehicle Tracking and Fleet
Management services that are being provided by Tracker (Pvt.) Ltd., under the brand
name of C-Track, a company licensed by Pakistan Telecom Authority (PTA). Tracker
currently operates from Karachi but can provide these facilities at all those locations
where GSM coverage is available.

Human Resources
At Mobilink, our belief is that "Our people are our greatest asset. We take great pride in
acknowledging the contribution each one of us makes".

We focus on People Development and for that we ensure:

Staff Mobilink with world class Professionals and ensure that the right systems are
in place to encourage them to develop to their full potential.

Create a collaborative and mutually supportive work environment that encourages


people to grow.

Build a team of professionals who deliver expertise by participating in business


decisions.

Develop Performance Management and reward systems underlying our Business


strategy.

Mobilink's Values

Trust & Integrity:

At Mobilink, we strive to cultivate an open, honest environment by doing what we say


and saying what we do. We trust those around us and give them every reason to trust us.

Commitment to Total Customer Satisfaction:


At Mobilink, we realize that customer satisfaction forms the core of success. Therefore,
we focus our energies on giving all customers more than they expect.

Respect for People:

Our attitude towards others speaks volumes of our personality – both as individuals as
well as a company. At Mobilink, we encourage our employees to offer likeable attributes
for others to regard since respect for others eventually helps one gain respect for oneself.

Passion for Business Excellence:

The outstanding performance of our employees is contingent upon their will to do their
best. This passion for business excellence eventually translates into success for the
Mobilink family.

Responsible Corporate Citizen:

At Mobilink we continue to set benchmarks in terms of social responsibility and


community conscience. It is our duty to be accountable towards the environment that we
operate in.

We aim at making Mobilink a great place to work. To Apply Online click here.

Management Profiles
The names of the Top Management

President and CEO Chief Finance Officer


Zouhair Abdul Khaliq Ehab Rochdy

Chief Information Officer Executive Vice President & Chief


Tariq Rashid Commercial Officer
Rashid khan

Chief Technical Officer Vice President Administration &


Marwan Hayek Human Resources
Ali Raza Mehdi

Network
During the last five years, Mobilink has set up one of the largest cellular networks in the
country. Currently, we are covering more than 400 cities and towns. This has involved an
investment in the company of more than US$ 1 Billion. We have 14 Switches and more
than 2,500 cell sites.
Switches Siemens
Radio Base Stations Motorola
Billing System TelesensKSCL and Ericsson
Intelligent
Siemens
Networks
Microwave
DMC
Equipment
Operating
900/1800 MHz
Frequency
SMSC CMG

Network Coverage
Mobilink provides you nationwide coverage in over 400 cities. For details see our network coverage chart
below, or call 111 from your Mobilink phone.

The network coverage chart is divided into three Main Categories according to the geographical location of
the cities in Pakistan. These regions include

1. NORTH
2. CENTRAL

3. SOUTH

Coverage Type:

The coverage type of our service is divided into three main categories which are as follow

1. PHYSICAL PRESENCE (Mobinlink has physical infrastructure in the area)


2. INDOOR SPILLOVER COVERAGE (High coverage level in adjoining area)

3. OUTDOOR SPILLOVER COVERAGE (Medium coverage level in adjoining area)

Northern Region of Pakistan


CITY COVERAGE REGION
Abbottabad Indoor

North
Akora Khattak Indoor North
Amangarh Indoor North
Attock Indoor North
Bafa Indoor North
Bahadurkot (Near Kohat) Outdoor North
Baiwal (Gujar Khan) Outdoor North
Balkasar Indoor North
Bannu Indoor North
Batkhela (Swat Ranizai) Indoor North
Bewal Indoor North
Bhara Kao Indoor North
Bhurban Indoor North
Burhan Outdoor North
Chakwal Indoor North
Changla Gali Outdoor North
Charsadda Indoor North
D.I.Khan Indoor North
Darband Outdoor North
Dargai Indoor North
Dhoke Khotian Indoor North
Dhudhial Indoor North
Dina Indoor North
Fateh Jang Outdoor North
Gail (Murree) Indoor North
Galian Indoor North
Gharial Outdoor North
Ghazi Indoor North
Ghora Gali Indoor North
Ginddar Indoor North
Gujar Khan Indoor North
Gumbat (Near Kohat) Outdoor North
Hangu Indoor North
Haripur Indoor North
Hasan Abdal Indoor North
Hattar Indoor North
Hazro Indoor North
Hoti Indoor North
Islamabad Indoor North
Jabbi (Motorway M2) Outdoor North
Jahangira Indoor North
Jahanian (Near Ghazi) Outdoor North
Jakkar (Near Jhelum) Outdoor North
Jalozai (Near Pabbi) Oudoor North
Jharikas Outdoor North
Jhelum Indoor North
Kahuta Indoor North
Kalabagh Outdoor North
Back to Top

Central Region of Pakistan


CITY COVERAGE REGION
Adda Rang Shah Indoor Central
Adda Larr Indoor Central
Adhowal Indoor Central
Ahmed pur sial Indoor Central
Ahmed Pur Indoor Central
Ahmed Pur East Indoor Central
Arifwala Indoor Central
Alipur Indoor Central
Bahawalpur Indoor Central
Bahawalnagar Indoor Central
Behal Indoor Central
Bhai Pheru Indoor Central
Bhakkar Indoor Central
Bhera Indoor Central
Bhawana Indoor Central
Burewala Indoor Central
Chakrala Indoor Central
Chak Jhumar Indoor Central
Changa Manga Indoor Central
Chashma Indoor Central
Chawinda Indoor Central
Chichawatani Indoor Central
Chiniot Indoor Central
Chistian Indoor Central
Chowk Azam Outdoor Central
Chunian Indoor Central
Dab Indoor Central
Dadu Indoor Central
Darawar Fort Outdoor Central
Dari Azim Khan Outdoor Central
Darya Khan Indoor Central
Daska Indoor Central
Depal Pur Indoor Central
D.G. Khan Indoor Central
Dherma Indoor Central
Doaba Indoor Central
Doda Doghara Indoor Central
Duchekey Indoor Central
Eimnabad Outdoor Central
Faisalabad Indoor Central
Farooqabad Indoor Central
Feroze Wattuan Indoor Central
Gakkhar Mandi Indoor Central
Ganda Singh Wala Indoor Central
Gojra Indoor Central
Goth Amin Outdoor Central
Goth Mahi Outdoor Central
Gugumandi Indoor Central
Back to Top

Southern Region of Pakistan


CITY COVERAGE REGION
Adil Pur Outdoor South
Atal Muradani Outdoor South
Badin Indoor South
Bagwa Outdoor South
Bahar Khan Lashari Outdoor South
Behlani Outdoor South
Bela/ lasbela Indoor South
Bhirya city Indoor South
Bhit Shah Outdoor South
Budh Outdoor South
Chaman Indoor South
Dabar Wahan Outdoor South
Dadloi Outdoor South
Daharki Outdoor South
Darbelo Outdoor South
Daulatpur Outdoor South
Dera Allah Yar Indoor South
Dera Murad jamali Indoor South
Dharki Indoor South
Dhoda Outdoor South
Gambat Indoor South
Gawadar Indoor South
Gharo Indoor South
Ghaziabad Indoor South
Ghotki Indoor South
Goth Haji Khan Outdoor South
Goth Lashkari Outdoor South
Goth Mahi Wagan Outdoor South
Goth Sumara Outdoor South
Goth Taj Indoor South
Haji Shah Outdoor South
Hala Indoor South
Hatri Outdoor South
Hengoria Outdoor South
Hub Indoor South
Hyderabad Indoor South
Irazi Saidki Outdoor South
Jam Shoro Indoor South
Jamal Outdoor South
Janghiari Outdoor South
Jhunjan Outdoor South
Kallat Indoor South
Kamu Shahid Outdoor South
Kandiaro Indoor South
Kandra Outdoor South
Karachi Indoor South
Kazi Wahan Outdoor South
Khadwari Outdoor South
Orascom Telecom Holding S.A.E. (“Orascom Telecom”) or (“OTH”) was established in
1998 and has grown to become a major player in the telecommunication market in the
world. OTH is considered among the largest and most diversified network operators in
the Middle East, Africa and Pakistan. It is a leading mobile telecommunications company
operating in seven emerging markets in the Middle East, Africa and South Asia having a
population under license of 460 million in total population with an average penetration of
mobile telephony rate across all markets of 11.5%. Orascom Telecom operates GSM
networks in Algeria ("Djezzy"), Egypt ("MobiNil"), Pakistan ("Mobilink"), Iraq
("IraQna"), Bangladesh ("Banglalink"), Tunisia ("Tunisiana") and Zimbabwe (“Telecel
Zimbabwe”). Orascom Telecom subscriber number reached over 25.5 million
subscribers as of September, 2005.

OTH continuing growth established a strong presence in the GSM Association (the
world's leading wireless industry representative body), only four years after its inception.
OTH's Chairman and CEO Mr. Naguib Sawiris was selected to join the GSM
Association’s CEO Board in 2002. This association's members help in promoting and
planning the future of the GSM industry. OTH stocks are traded on the Cairo and
Alexandria Stock Exchange (CASE), (under the symbol ORTE.CA, ORAT EY) and
London Stock Exchange (where its GDR is traded under the symbol ORTEq.L, OTLD
LI). Orascom Telecom is the largest capitalized company on the Cairo and Alexandria
Stock Exchange (CASE).

MobiNil, in Egypt was Orascom Telecom’s first operation. The Egyptian Company
for Mobile Services (ECMS) was granted a GSM license in 1998 and launched the same
year. MobiNil is among Egypt’s five largest companies by market capitalization. It is also
among Egypt’s five most heavily traded companies by value. MobiNil’s network covered
approximately 91% of the total population of Egypt as of March, 2005. "MobiNil Life"
was launched in September 2003 in partnership with sister companies ARPU+ and
LINKdotNET which cater to value added services and internet respectively. MobiNil
offers both prepaid and postpaid packages and as of September 2005, prepaid subscribers
represented approximately 85% of MobiNil's total subscribers. MobiNil served
approximately 6 million subscribers as of September, 2005, representing a market share
of approximately 53% of the Egyptian mobile market.

Orascom Telecom’s North African success continued in Algeria and Tunisia as well.
Djezzy, OTH’s network in Algeria, was granted a license in July 2001 to operate a
nationwide GSM telecommunications network, to provide a range of mobile services in
Algeria. Djezzy’s network serves over 6 million subscribers, as of September, 2005
representing a market share of approximately 64% of total mobile subscribers in Algeria.
Orascom Telecom’s Algerian operation was the second GSM telecommunication network
to operate in Algeria. It grew to become the market leader in terms of both subscriber
number as well as the quality of telecommunications services provided.
Orascom Telecom Tunisie - Limited Company Tunisiana was granted a license in
May 2002. Tunisiana served approximately 2 million subscribers, representing a market
share of approximately 40% of total mobile subscribers in Tunisia, as of September,
2005.

Orascom Telecom’s operation in Pakistan, Mobilink, started its operations in 1994,


and until early 2001, had a market share of 40%. In April 2001, OTH took over
management control of the company and as of September, 2005; Mobilink served more
than 9 million subscribers, representing a market share of approximately 58% of total
mobile subscribers in Pakistan.

In January 2004, Orascom Telecom Iraq (OTI) launched its initial phase of the network
IraQna after being awarded the first license for the Central Region in Iraq. OTI is now
serving over 1.5 million subscribers on its network and is providing state of the art
mobile technology. Pursuing its success OTI expanded its services to the Southern region
of Iraq in November 2004 to become the first operator to deploy its services nationally in
the whole country. As of September, 2005, the central region contains over 35% of Iraq’s
population, or approximately 9.3 million inhabitants.

Banglalink was the last addition to the GSM companies when, Orascom Telecom
(OTH) purchased 100% of the shares of Sheba Telecom in Bangladesh last September.
Orascom Telecom re-branded and launched its services under “Banglalink” in February
2005. Immediately after the launch, OTH started its aggressive plans to develop it into a
leader in the mobile sector. It rapidly expanded its GSM network to provide high quality
communications services at affordable prices. Banglalink has 8.3% market share of total
mobile subscribers in Bangladesh with 0.6 million subscribers of September, 2005.

Orascom Telecom has positioned itself as a leader in the region for its diverse GSM
operations, with various GSM support and Internet operations. One of Orascom
Telecom’s main strategies is to create its own non-GSM subsidiaries to act as a support
for its regional GSM operations. OTH has achieved this by dedicating financial,
technical, and management resources for its subsidiaries. This includes network support
and installation of GSM operations, equipment procurement, handset procurement and
distribution companies, value Added Services, and Internet operations.
OTH is dedicated to provide the best quality services to its customers, value to
shareholders, and a dynamic working environment for its nearly 15,000 employees.

BlackBerry
BlackBerry is the leading wireless enterprise solution offered by Research in Motion Ltd.
(RIM) that keeps mobile professionals connected to people and information while on the
go. It is a proven platform that provides users around the world with secure, wireless
access to a full suite of business applications including:

Email
Phone
SMS
Web and
Organiser features

BlackBerry solution comes with a Mobile phone, which allows you to get instant e-mails
on your BlackBerry handheld. This is a push-based e-mail solution where access is
available to your information while roaming nationally and internationally in selected
locations. These e-mails can either be personal or official. BlackBerry also allows you
surf the internet

End consumer Price (Rs.)


Rs. 1,800 + tax / month
Enterprise (BES)
(with unlimited usage + unlimited GPRS access)
Rs. 1,300 + tax / month
BIS
(with unlimited usage + unlimited GPRS access
BES Plus Rs. 1,950 + tax / month
(with unlimited usage + unlimited GPRS access)
7290 Handheld Rs. 28,500 + tax
7100g Handheld Rs. 28,500 + tax

Corporate customers are requested to contact their respective Corporate Account


Manager for complete information regarding the installation cost and procedure of BES.

Blackberry without voice and SMS access:

Min. Security deposit Minimum credit limit


BIS 2,000 2,000
Enterprise (BES) 2,500 2,500
Enterprise Plus (BES+) 2,500 2,500

security deposit requirements will simply be as formulated below:

(Required sec. deposit of blackberry package + Required sec. deposit of commercial


package = Min. total required deposit).

Where to sign up for this service?

Corporate customers can do so by contacting their respective Corporate Account


Managers. Individual customers can sign up for this service at BlackBerry designated
Mobilink Customer Service centres listed below.

Karachi : MOBILINK Customer Service Centre


D-21, Chaudhry Khaliq-uz-Zaman Road,

Clifton

Lahore : MOBILINK Customer Service Centre

5-P, Mini Market,

Gulberg 2

Faisalabad : MOBILINK Customer Service Centre

1298 – B,

Peoples Colony

Islamabad : MOBILINK Customer Service Centre

Redco Plaza,

Blue Area

Gujranwala : Mobilink Service Center

Zaheer plaza, near general bus stand, GT road, Gujranwala

Peshawar : Mobilink House

Ground floor, burjaman center, adjacent KFC, university road, Peshawar


Freedom Plan- Freedom Plan- Freedom Plan- Freedom Plan-
Details
1 2 3 4
Outgoing Airtime
Rs/min 2.70 2.0 1.75 0.75
Charges
Line Rent Rs 0 100 425 1500
SMS Rs/msg 1.0 1.0 1.0 0.75
Free Minutes Min 0 0 100 400
Free SMS 10 15 20 30

Important Information

- Interconnect charges apply on outgoing calls to other networks (PTCL & other
cellular operators)
- Now across Pakistan, all calls, across all networks are now charged as local calls.
- 15% CED charges apply on all outgoing calls /airtime
- Free minutes apply to Indigo airtime only however other charges apply.

- The Government Activation Tax on the sale of new connections is Rs. 500/-.

"Old Indigo customers can convert to Freedom Plans by calling our helpline or visiting our Customer
Service Centers"

Power Tools
Your Mobilink GSM phone has been transformed into an information center. It will now
keep you updated with the latest headlines, weather updates, stock index, entertainment
news, horoscopes, sports and more, anytime, anywhere in our coverage areas. Power
Tools are by default activated, once you get the connection, and will bring to you all the
information that you can think of, on your very own Mobilink GSM phone.

Click here to check out our list of On-Demand services and User Instructions.

Moreover, Mobilink’s exquisite offering of PowerTools SIMs will now enable you to
retrieve any information without even remembering the short codes, making use of our
services easier than ever before. PowerTools SIMs have an additional menu programmed
on them by default carrying the complete portfolio of our value-added services. You can
retrieve your desired information using this menu driven application at Rs. 2.0 + tax /
Message.

Tariffs
Want a worthwhile Postpaid Package?
With Warid's unique billing system, you only get billed for a call on a 30 second basis when calling from Warid to
Warid, Warid to PTCL landline and Warid to International Zone 1 & 2, instead of the existing per minute charges.
This is not applicable on Off-net (Warid to other mobile operators) numbers in Pakistan.

Click here to compare our postpaid tariffs with other cellular operators.

Package Silver Gold Platinum Diamond


Connection Postpaid Postpaid Postpaid Postpaid
Activation Tax 150 150 150 0
Monthly Line Rent 0 150 500 2,500
No. of Friends & Family members 5 10 20 unlimited
Monthly VAS Subscription 50 0 0 0
Free of Charge
Free outgoing Minutes (Monthly) 0 60 240 1,000
Free SMS (Monthly Units) 0 15 50 100
Free MMS (Monthly Units) 0 3 5 10
Free Internet (Monthly Units) 0 3 5 10

Voice (Peak Hours) Rs. per minute


Friends and Family 1.50 1.25 1.00 0.50
On-net (Warid to Warid) 2.00 1.75 1.50 0.50
Off-net (National) 3.00 2.75 2.50 2.00
International (Zone 1) 9.00 8.00 7.00 6.00
International (Zone 2) 18.00 17.00 16.00 15.00
Voice (Off Peak Hours) Rs. per minute
Friends and Family 1.00 1.00 0.75 0.50
On-net (Warid to Warid) 1.50 1.50 1.25 0.50
Off-net (National) 2.75 2.50 2.25 2.00
International (Zone 1) 8.00 7.00 6.00 6.00
International (Zone 2) 17.00 16.00 15.00 15.00
• Peak Hours are 7am to 10pm, Off Peak Hours are 10pm to 7am
Short Messaging Service (SMS)
On-net (Warid to Warid) Rs. 0.50
Off-net (National) Rs. 1.00
International SMS Rs. 5.00
VAS (Rs. 3.0 per transaction)
Surf Now (Mobile Internet) download per 200 Kb
Picture Messaging per 100 Kb
Warid Zone Content Download per 100 Kb

• Download SMS based content for Rs. 2.00 per transaction


• Download MMS based content for Rs. 4.00 per transaction
• MMS unit is a message of size 100KB maximum
• Internet unit is an upload or download of 200KB

• MMS is charged for both receiving and sending


Notes

• All On-net (Warid to Warid), Warid to PTCL and Warid to International Zone 1 & 2 calls will be billed on a
30 second basis, except Off-net calls on other cellular operators, which will be billed on a per minute
basis.
• All (Off-net) calls made to other cellular operators will be billed on a per minute basis.

• Security Deposits will be as follows:


Security Deposits
National Rs. 1,000
International Rs. 5,000
International Roaming Rs. 20,000

• The National security deposit will not apply to Diamond package, i.e. minimum security deposit will be
Rs. 5,000.
• All free minutes and SMS are subject to taxes, however, no tax is leviable if they are marketed as
bundled with line rent.
• Friends and Family are On-net minutes only.
• No upfront line rent will be deducted on any post paid customer.
• Post Paid connection costs will be Rs. 150.

• All free minutes/SMS in post paid are given on a monthly basis. Please note that this does not include
ISD minutes & SMS

International Zones

International (Zone 1) International (Zone 2)


United States All Countries other than Zone 1
Canada Australia (Mobile)
Australia (Landline) Japan (Mobile)
France (Landline) UK (Mobile)
Germany (Landline) South Africa (Mobile)
Belgium (Landline) France (Mobile)
Italy (Landline) Germany (Mobile)
Spain (Landline) Belgium (Mobile)
Netherlands (Landline) Italy (Mobile)
Japan (Landline) Spain (Mobile)
Singapore Netherlands (Mobile)
Hong Kong All Middle Eastern Countries
China
UK (Landline)
South Africa (Landline)
Zem Tariffs.

Want a worthwhile Prepaid Package?


With Warid's unique billing system, you only get billed for a call on a 30 second basis when calling
from Warid to Warid, Warid to PTCL landline and on all International Calls, rather than the existing
per minute charges. This is not applicable on Off-net (other mobile operators) numbers in Pakistan.

Click here to compare our pre-paid tariffs with other cellular operators.


Package Silver
Connection Prepaid
Activation Tax 300
Free Airtime Rs. (On Activation) 150
No. of Friends and Family Members 5
Monthly VAS Subscription (Optional) 50
In Sindh Rs. 50 is levied as stamp duty on new connection sales

Voice (Peak Hours) Rs. per minute


Friends & Family 1.50
On-net (Warid to Warid) 2.00
Off-net (National) 3.00
International (Zone 1) 9.00
International (Zone 2) 18.00
Voice (Off Peak Hours) Rs. per minute
Friends & Family 1.00
On-net (Warid to Warid) 1.50
Off-net (National) 2.75
International (Zone 1) 8.00
International (Zone 2) 17.00
Scratch Cards are available in the following denominations: Rs. 100, Rs. 250, Rs. 500, Rs.
1000
• All scratch cards valid till 12 months
• Peak Hours are 7am to 10pm, Off Peak Hours are 10pm to 7am

Note: All charges are exclusive of Government taxes and levies such as sales tax at 15% and advance
withholding tax at 10%.

You might also like