Professional Documents
Culture Documents
LEADERSHIP
Itakecourageous,consistentandappropriateactionstoovercomebarrierstoachievingmy
organizationsmission.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iplacecommunity,organizationandpatientbenefitovermypersonalgain.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Istrivetobearolemodelforethicalbehavior.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iadvocateforethicaldecisionmakingbytheboard,managementteam,medicalstaffandmy
workteams.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
IfulfillthepromisesImake.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Ithoughtfullyconsiderdecisionswhenmakingapromiseonbehalfoftheorganizationtoa
personoragroupofpeople.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iopenlysupportestablishingandmonitoringinternalmechanisms(e.g.,anethicscommitteeor
program)tosupportethicaldecisionmaking.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Mypersonalexpensereportsareaccurateandareonlybilledtoasingleorganization.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Imaketimelydecisionsratherthandelayingthemtoavoiddifficultorpoliticallyriskychoices.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Idemonstratemyorganizationsvision,missionandvaluestatementsinmyallactions.
Idemonstraterespectformycolleagues,superiorsandstaff.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Whenanethicalconflictconfrontsmyorganizationorme,Iamsuccessfulinfindinganeffective
resolutionprocessandensureitisfollowed.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iusemyauthoritysolelytofulfillmyresponsibilities,andnotforselfinterestortofurtherthe
interestsoffamily,friendsorassociates.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Mystatementsandactionsarehonest,evenwhencircumstanceswouldallowmetoconfuse
theissues.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iinitiateandencouragediscussionoftheethicalaspectsofmanagement/financialissues.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iuseanethicalapproachtoconflictresolutionwhichencompassessensitivitytocultural
diversities.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
RELATIONSHIPS:ColleaguesandStaff
Ifosterdiscussionsaboutethicalconcernswhentheyarise.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iexpectandholdstaffaccountableforadherencetoourorganizationsethicalstandards(e.g.,
performancereviews).
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Idemonstratethroughpersonalactionsandorganizationalpolicieszerotoleranceforanyform
ofstaffharassment.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iencouragediscussionsaboutandadvocatefortheimplementationoftheorganizationscode
ofethicsandvaluestatements.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iamrespectfulofviewsdifferentfrommine.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iamrespectfulofindividualswhodifferfrommeinethnicity,gender,educationorjob
position.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Idemonstratethatincompetentjobperformanceisnottoleratedandmaketimelydecisions
regardingmarginallyperformingemployees.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iamsensitivetoemployeeswhohaveethicalconcernsandfacilitateresolutionofthese
concerns.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iconveynegativenewspromptlyandopenly,notallowingemployeesorotherstobemisled.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iencouragetheuseoforganizationalmechanisms(e.g.,anethicscommitteeorprogram)and
otherethicsresourcestoaddressethicalissues.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iactquicklyanddecisivelywhenemployeesarenottreatedfairlyintheirrelationshipswith
otheremployees.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iassignstaffonlytoofficialdutiesanddonotaskthemtoassistmewithworkonbehalfofmy
family,friendsorassociates.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
RELATIONSHIPS:Clinicians
Whenproblemsarisewithclinicalcare,totheextentofmyinvolvement/authority,Iensure
thattheproblemsreceivepromptattentionandresolutionbytheresponsibleparties.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Whenpracticevariationsincaresuggestqualityofcareisatstake,Iencouragetimelyactions
thatservepatientsintereststotheextentofmyauthority.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iexpeditiouslyandforthrightlydealwithimpairedclinicians,andtotheextentofmy
authority,ItakenecessaryactionwhenIbelieveaclinicianisnotcompetenttoperform
his/herclinicalduties.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iexpect,andtotheextentofmyauthority,holdcliniciansaccountableforadheringtotheir
professionalandtheorganizationsethicalpractices.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
RELATIONSHIPS:ExternalBusinessPartners(buyers,suppliersandpayors)
Inegotiateandexpectmyteamtonegotiateingoodfaith.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Iammindfuloftheimportanceofavoidingeventheappearanceofwrongdoing,conflictof
interest,orinterferencewithfreecompetition.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Ipersonallydisclose,andexpectboardmembers,employeesandclinicianstodisclose,any
possibleconflictsofinterestsbeforepursuingorenteringintorelationshipswithpotential
businesspartners.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Ipromotefamiliarityandcompliancewithorganizationalpoliciesgoverningrelationshipswith
buyers,payors,andsuppliers.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
Isetanexampleforothersinmyorganizationbynotacceptingpersonalgiftsfromsuppliers.
AlwaysUsuallyOccasionally
AlmostNeverNeverN/A
NAMSSCODEOFCONDUCT
Iprovideappropriatequalitycredentialingsupportwhenrequestedbyapeerorsuperior.
AlwaysUsuallyOccasionally
AlmostNeverNever
Iprovideforpatientsafetyandservicesunrestrictedbytheconcernsofpersonalattributes
andwithoutdiscriminationonthebasisofgender,sexualorientation,race,creed,religion,
nationaloriginorsocioeconomicstatus.
AlwaysUsuallyOccasionally
AlmostNeverNever
Iusetechnologyconsistentwiththepurposesforwhichitwasdesigned,andemployee
proceduresandtechniquesappropriatelyforcredentialingbestpractices.
AlwaysUsuallyOccasionally
AlmostNeverNever
Iassesssituations;exercisecare,discretionandjudgment;assumeresponsibilityfor
professionaldecisions;andactinthebestinterestofpatients,myemployerandthepublic.
AlwaysUsuallyOccasionally
AlmostNeverNever
Idemonstrateexpertisebyprotectingthesafetyofpatientsandothermembersofthe
healthcareteamthroughcredentialingprocessesthatmeetindustrystandardsand
understandingofregulatoryrequirements.
AlwaysUsuallyOccasionally
AlmostNeverNever
Ipracticesethicalconductappropriatetotheprofessionandprotectthepatientsrightfor
qualityhealthcare.
AlwaysUsuallyOccasionally
AlmostNeverNever
Irespectandpreserveconfidenceentrustedinthecourseofprofessionalpracticeandreveal
confidentialinformationonlyasneededandinaccordancewithanyapplicablelaws.
AlwaysUsuallyOccasionally
AlmostNeverNever
Iencourageinnovationevenwhenmaintainingthestatusquowouldbeaneasierchoice.
AlwaysUsuallyOccasionally
AlmostNeverNever
Isubmitcompleteandaccurateinformationtomaintainmycontinuingeducationrequirements.
AlwaysUsuallyOccasionally
AlmostNeverNever
Iclaimonlythoserelevantprofessionalcredentialsactuallypossessedandcorrectany
inaccuraciesoccurringregardingmycredentials.
AlwaysUsuallyOccasionally
AlmostNeverNever
IadvocatefortheMedicalServiceProfessioninallsettingsandparticipateinactivitiesthat
promoteandexplainthemission,values,andprinciplesofthisprofessiontothepublic.
AlwaysUsuallyOccasionally
AlmostNeverNever
Icontinuallystrivetoimprovemyknowledge,skillsandproductivitybyparticipatingin
continuingeducationandprofessionaldevelopmentactivities,andsharingmyknowledgewith
colleagues.
AlwaysUsuallyOccasionally
AlmostNeverNever
Itakeprecautionstoensureandmaintaintheprivacyandsecurityofinformationtransmitted,
transferred,ordisposed.
AlwaysUsuallyOccasionally
AlmostNeverNever
Itakeresponsibilityandcredit,includingauthorshipcredit,onlyforworkIactuallydeveloped
orperformed,ortowhichIcontributed.
AlwaysUsuallyOccasionally
AlmostNeverNever
Ispeakof,andonbehalfof,myemployerandthoseorganizationstowhichIamaffiliated
(NAMSS)withappropriaterespectandaccuratelyrepresenttheirofficialpositionsonissues.
AlwaysUsuallyOccasionally
AlmostNeverNever
ImakecleardistinctionsbetweenstatementsImakeoractionsItakeasaprivateindividual
andasarepresentativeofmyemployerand/oraffiliatedorganizations.
AlwaysUsuallyOccasionally
AlmostNeverNever
IseektheadviceoftheNAMSSEthicsCommitteeifthereisaseriousethicalchallengefacingme
orwhenmakingethicallychallengingdecisions.
AlwaysUsuallyOccasionally
AlmostNeverNever
Mystatementsandactionsareconsistentwithprofessionalandethicalstandards,includingthe
NAMSScodeofprofessionalconduct.
AlwaysUsuallyOccasionally
AlmostNeverNever
ThisethicalselfassessmentwasderiveddirectlyfromatooldevelopedbytheAmericanCollegeofHealthcareExecutives(ACHE),andisbeingusedwithexpressed
permissionoftheACHE.AdditionalmaterialshavebeenaddedtoreflectrequirementsoftheNAMSSCodeofProfessionalConduct.