DENNIS MARKECH

Phone: (224) 415-0763

Grayslake, IL 60030 dmpmmarkech@yahoo.com

SUMMARY
Senior-Level Executive with over 25 years of fast-paced, time-critical Airline, Transportation, Logistics, Supply Chain, Warehouse, Storage, Distribution and Secure Records Management experience. Strategic Leader who consistently delivers sustainable Employee, Customer Service and Financial performance.

PROFILE
Over 23 years of highly successful Transportation, Distribution, Warehouse, Logistics and Airline Management experience with a $25B global Company. 7 years Multi-Site responsibilities with up to 450 employees and over 200 Transportation Vehicles 8 years experience as Co-Owner of a Small Business (2004-2012). 1 year Leadership experience in $3B Records Management/Storage & Secure Shredding Company. 25 years of effective development of middle managers and front-line supervisors. Expertise in achieving profitability, revenue growth, and Customer Service in fast-paced environment. Achiever in business development / project management with focus on Operational excellence. Exceeds all safety and training standards through Quality, Process and Continuous Improvements. Proven team leader, developer, and motivator of up to 500 personnel to achieve company goals. Familiar with ISO9000, US Customs/DEA, DOT, FAA, OSHA, TSA, EPA, OFCCP, NAID regulations. Expertise with Freight Forwarding and U.S. Import/Export processes and procedures. Market Council Chairperson for cross-divisional team of Sales, Customer Service, and Engineering. Start-Up Expert of Internal Audit/Training Dept; International Freight HUB; Domestic Freight HUB. Achieved successful Start-Up of International Airline operation in Beijing, China. Project Management leader for several successful projects in Columbus, Memphis and Louisville. $200M P&L joint responsibility with District Air Express Sales Manager. $100M Territory P&L responsibility for Records Mgmt, Storage and Secure Document Shredding. Responsibility for $25MM annual expense budget with Multiple-Sites. B.S., Business Management.

PROFESSIONAL EXPERIENCE
Iron Mountain (global leader in Records Management, Storage and Destruction) JUL 12- AUG 13 General Manager, Chicago, IL Multi-Site responsibilities for Transportation Services in Chicago and Wisconsin. Territory consisted of 189 Transportation Employees and 145 Vehicles. Partnered with Sales to grow revenue, which exceeded $100M for the Territory. Partnered with peer GMs handling Record and Document storage facilities consisting of 15M boxes. Customer base over 9000; established outstanding relationships with multiple Customers. Leader of several major projects designed to improve revenue and reduce costs. Champion for outstanding Customer Service and Employee Experience. Exceeded all Quality, Service, Production and Compliance metrics in 2012 & 2013 (GOLD ranking). FedEx Express AUG 89 JUL 12 Senior Manager, Air, Ground & Freight Services, Louisville, KY (2003-2012) Multi-Site responsibilities for Louisville, KY and South Bend, IN. District consisted of 225 Employees and 150 Vehicles. Turned around facilities with low Employee Morale and Productivity. Managed Retail Customer Service counter/operations in Louisville, KY. Expert in multiple 3PL Customer Partnerships resulting in 30k nightly package sort. Achieved highest workgroup Leadership scores and Safety rates in District. Recipient of CEO Safety Award in FY08 and Ramp of the Year in FY10. Recipient of ACE Audit award for outstanding ramp operations in FY05 through FY08. Improved cost per package while lowering costs and growing annual revenue at 10%. Successfully partnered with U.S. Customs, U.S. DEA, TSA, FAA, DOT and OSHA agencies. Project Management Co-Leader for several successful Airport Construction Projects (2009-2012). Senior Manager (Facilitator) Ramp One Training, Atlanta, GA (2000-2003) Successful Start-Up of new Training Facility Coordinated with design team in development of Ramp One course curriculum. Launched global Ramp One performance-based management training. Facilitated 40 training classes for 250 domestic/international Senior Managers and Managers.

Received Excellence Award in FY01 and FY02. Assisted with development of Phase II Leadership training program in 2005. Senior Manager, PM Trucking Operations, Chicago, IL (1998-2000) Upgraded Best Practices Pay for PM Trucking Operations by 5%. District consisted of 150 Tractor-Trailer Drivers and 200 Vehicles. Turned around facility with low Employee Morale. Increased workgroup leadership scores to District high. Improved Dispatch of long haul, station and direct customer trucking performance. Recipient of companys highest recognition for Trucking Ops of the Year in FY00. Chief Representative FedEx Express Airline, Beijing, China (1995-1998) Successful start-up of FedEx Airline in Beijing, China in March 1996. 3-year Expatriate assignment. Improved USA-China relations with several Chinese Government Agencies as Chief Representative. Partnered with Chinese Customs & Immigration to expedite clearance of aircraft and packages. Implemented Quality Process to improve load density on Aircraft (best from Asia to USA). Facilitated monthly Service reviews with Chinese Ground Handling Vendor. Teamed with Chinese Domestic Partner to launch new Pick-Up and Delivery Operation. Recipient of several Excellence and Quality awards Senior Manager, International HUB Operations, Memphis, TN (1989-1994) Co-Leader for successful Start-Up Project of the FedEx International/Domestic Freight Operations. Workforce consisted of 350 employees and 50 Forklift Drivers and 25 Yard Mule Drivers Partnered with U.S. Customs / DEA to improve clearance of International Freight Shipments. Improved workgroup leadership scores while improving cost per package metrics. Recipient of several Excellence and Quality awards. Diverse responsibilities encompassed International /Domestic Freight Operations, Aircraft Offload/Onload, Bulk Truck Offload and Tractor-Trailer Onload Operations.

EARLIER BACKGROUND
Prior to FedEx, I was a successful Training / Internal Audit (Quality Assurance) Manager and Terminal Operations Manager of the North American Airline and Truck HUB for Flying Tigers International in Columbus, OH. As The Flying Tiger Terminal Manager, I was responsible for 25 Aircraft and multiple tractor-trailer departures on a nightly basis. Workforce consisted of 450 non-exempt and 40 exempt employees (Supervisors and Chief Services Supervisors) sorting and loading several million pounds of International and Domestic Air Freight. As Training / Internal Audit (Quality Assurance) Manager I was responsible for developing the curriculum and overseeing the classroom delivery of Aircraft Weight/Balance and Hazardous Material training to over 25 Domestic and 12 International major cities.

EDUCATION
University of Phoenix, Phoenix, AZ Bachelor of Science, Business Management