Fundamentals of Management Information Systems (MIS)

MANAGEMENT INFORMATION SYSTEMS (MIS)

Information systems at the management level of an organization that serve the functions of planning, decision-making and controlling by providing routine summary and exception reports. A combination of computers and people that is used to provide information to aid in making decisions and managing a firm.

ROLES OF MIS Support To Strategic Advantage Support To Managerial Decision-Making Support To Business Operations

FEATURES OF MIS MIS is a very important information processing system for all organizations. Some crucial characteristics of MIS are stated bellow: MIS support structured and semi-structured operational and management control level. MIS are generally reporting and control oriented. MIS have little analytical capability. MIS generally aid in decision-making using past and present data. MIS are relatively inflexible. MIS have an internal rather than external orientation. decisions at

MIS are very useful for planning purposes of senior management staffs.

IMPORTANCE OF MIS IN BUSINESS MIS Affects All Areas of Business: Manufacturing Accounting & Finance Human Resources Management Marketing Strategic Management
CIT 3303: Management Information Systems (MIS)

Fundamentals of Management Information Systems (MIS)

SYSTEMS FROM FUNCTIONAL PERSPECTIVE

Information systems can be classified by the specific organizational function they serve as well as by organizational level. Typical information systems that support each of the major business functions are now explained with examples of functional applications for each organizational level.

SALES AND MARKETING INFORMATION SYSTEMS Systems that help the firm identify customers for the firms products or services, develop products and services to meet customers needs, promote these products and services, sell the products and services, and provide ongoing customer support. EXAMPLES OF SALES AND MARKETING INFORMATION SYSTEMS Organizational SYSTEM DESCRIPTION LEVEL Order Processing Enter, process, and track orders. Operational Identify customers and markets using data Market Analysis on demographics, markets, consumer Knowledge behavior, and trends. Pricing Analysis Determine price for products and services. Management Sales Trend Strategic Prepare 5-year sales forecasting. Forecasting

MANUFACTURING AND PRODUCTION INFORMATION SYSTEMS Systems that deal with the planning, development, and production of products and services, and with controlling flow of production. EXAMPLES OF MANUFACTURING AND PRODUCTION INFORMATION SYSTEMS Organizational SYSTEM DESCRIPTION LEVEL Control the actions of machines and Machine Control Operational equipment. Computer-Aided Knowledge Design new products using the computer. Design (CAD) Production Decide when and how many products Management Planning should be produced. Facilities Decide where to locate new production Strategic Location facilities.
CIT 3303: Management Information Systems (MIS)

Fundamentals of Management Information Systems (MIS)

FINANCE AND ACCOUNTING INFORMATION SYSTEMS Systems that keep track of the firms financial assets and fund flow. EXAMPLES OF FINANCE AND ACCOUNTING INFORMATION SYSTEMS Organizational SYSTEM DESCRIPTION LEVEL Accounts Receivable Operational Track money owned the firm. Design the firms portfolio of Portfolio Analysis Knowledge investment. Budgeting Management Prepare short-term budgets. Profit Planning Strategic Plan long-run profits.

FINANCE AND ACCOUNTING INFORMATION SYSTEMS Systems that keep track of the firms financial assets and fund flow. EXAMPLES OF FINANCE AND ACCOUNTING INFORMATION SYSTEMS Organizational SYSTEM DESCRIPTION LEVEL Accounts Receivable Operational Track money owned the firm. Design the firms portfolio of Portfolio Analysis Knowledge investment. Budgeting Management Prepare short-term budgets. Profit Planning Strategic Plan long-run profits.

HUMAN RESOURCE INFORMATION SYSTEMS Systems that maintain employee records; track employee skills, job performance, and training; and support planning for employee compensation and career management. EXAMPLES OF HUMAN RESOURCE INFORMATION SYSTEMS Organizational SYSTEM DESCRIPTION LEVEL Training and Track employee training, skills, and Operational Development performance appraisals. Career Pathing Knowledge Design career paths for employees. Monitor the range and distribution of Compensation Analysis Management employee wages, salaries, and benefits. Human Resource Plan the long-term labor force Strategic Planning needs of the organization.

CIT 3303: Management Information Systems (MIS)