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August 2013

Standard Chartered PLC


Standard Chartered is a leading international banking group. It has operated for over 150 years in some of the worlds most dynamic markets and earns around 90 per cent of its income and profits in Asia, Africa and the Middle East. This geographic focus and commitment to developing deep relationships with clients and customers has driven the Banks growth in recent years. Standard Chartered PLC is listed on the London and Hong Kong stock exchanges as well as the Bombay and National Stock Exchanges in India. We have a disciplined focus on Asia, Africa and the Middle East the markets where we have built deep local knowledge, have a competitive advantage and a commitment for the long term. With 1,700 offices in 70 markets, the Group offers exciting and challenging international career opportunities to over 88,000 staff. It is committed to building a sustainable business over the long term and upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. Standard Chartereds heritage and values are expressed in its brand promise, Here for good. For further information please visit www.standardchartered.com. Follow us on www.facebook.com/StandardChartered and on Twitter @StanChart. Hear from our experts and comment on our blog, visit ourviews.standardchartered.com Group Businesses Standard Chartered PLC Consumer Banking Wholesale Banking Corporate Information More than 90% of income and profits from Asia, Africa and Middle East Top performing markets by operating income: Hong Kong, Singapore, India, Korea and the UAE We operate in 70 markets 1,700 offices Over 88,000 employees 127 nationalities amongst our staff 54 nationalities represented in senior management 47% of employees are women Listed in London, Hong Kong and Mumbai Founded in China and India in 1850s 10th consecutive year of income and profit growth

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Key Financial Indicators Year Operating income


(US$ million)

Profit before tax


(US$ million)

Core Tier 1 capital ratio


(% percentage)

2008 2009 2010 2011 2012

13,968 15,184 16,062 17,637 19,071

4,568 5,151 6,122 6,775 6,876

7.6 8.9 11.8 11.8 11.7

Senior Management Chairman Sir John Peace* Group Chief Executive Peter Sands* Group Finance Director Richard Meddings* Group Executive Director & CEO, Consumer Banking Steve Bertamini* Group Executive Director & CEO, Wholesale Banking Mike Rees* Group Executive Director & CEO, Asia Jaspal Bindra* Group Executive Director & CEO, Europe, Middle East, Africa & Americas V. Shankar* Chief Information Officer and Group Head of Group Technology & Operations Jan Verplancke Group Head of People, Compliance, Communications and Culture Tracy Clarke Group Chief Risk Officer Richard Goulding

Profit before taxation by region 2012 (US$m)

771

261

Hong Kong Singapore

786 1,660 676 966 514

Korea Other Asia Pacific India Middle East & other South Asia Africa Americas & Europe

1,242

* Standard Chartered PLC board members

Standard Chartered PLC


Our business: A strong international bank Standard Chartered is an international bank with 1,700 branches and offices in 70 markets, predominantly in Asia, Africa and the Middle East. This international perspective, coupled with our deep local knowledge, enables us to meet effectively both the local and cross-border needs of our clients and customers. We offer a wide range of banking products and services through our two businesses, Consumer Banking and Wholesale Banking. We think and operate as One Bank, supporting clients and customers by collaborating and creating synergies across our international network, businesses and functions. Consumer Banking Our customer-focused approach, centred around providing superior service and solutions to financial needs while rewarding our customers for their total relationships with the Group, differentiates us from the competition. We offer solutions and services through multiple channels including branches, call centres, award winning online and mobile applications to bring greater convenience and flexibility to our clients and customers. Personal and Preferred Banking We provide a wide range of banking products and services including deposits and savings accounts, loans, mortgages and credit cards to serve the diverse and varied needs of our customers Priority & International Banking We offer wealth management and cross border solutions for the more affluent. Our Priority customers are recognised and rewarded for their total relationship with us and have access to a dedicated relationship manager, supported by a team of experts Small and Medium-sized Enterprise (SME) Banking We deliver a full suite of financial products, services and advice to SMEs across our network, and take advantage of both our Consumer and Wholesale Banking capabilities to help our clients grow and expand their businesses Private Banking Our international network provides access to growth markets around the world while our One Bank approach draws on the full complement of our resources and capabilities to offer advisory services and customised solutions to our clients Performance highlights

2012 Operating income

$7,202m
2012 Operating profit

$1,778m
Key facts Over 13 million customers Presence in 44 countries More than 1,500 retail branches 31 online banking countries 5,800+ ATMs Performance highlights

Wholesale Banking We offer a wide range of financing and investment solutions to corporate and institutional clients. One of the key advantages we offer is our ability to facilitate trade and investment across some of the worlds fastest growing markets. We take a relationship-focused approach to business and combine international capabilities with on-the-ground expertise to deliver a superior service to our clients. Global Corporates We provide seamless international service and offer a full suite of products and services to multinational corporations and large businesses with sophisticated cross-border needs Local Corporates We partner with our clients to understand their needs and growth aspirations. Our local knowledge and extensive network is a differentiator and this helps them achieve their strategic goals Financial Institutions We deliver a broad suite of services to support our institutional clients and facilitate commerce, financing, risk management and investor solutions Islamic Finance In markets where we provide Islamic Banking under the Saadiq brand, we offer a comprehensive suite of Shariah-compliant products and services to both business clients and retail customers Commodity Traders and Agribusiness We leverage the strength of our footprint to offer tailored services and solutions for commodity traders, producers and processors for and in Asia, Africa and the Middle East Our services Transaction Banking Financial Markets Corporate Finance Principal Finance

2012 Operating income

$11,779m
2012 Operating profit

$5,136m
Key facts 19,000+ employees 25,000+ client relationships 4 product streams 4 client segments

Standard Chartered PLC


Building a global brand Our brand promise: Here for good Here for good underpins everything we do. It guides how we do business and the decisions we make, whether strategic or operational. We aim to lead the industry in how we do business, by being profitable and sustainable while also having a social purpose. We believe our existing culture and values puts us in a good position to achieve this and we aim to protect and reinforce them at all times. Our culture and values reassure clients and customers in a market where trust and ethics have re-emerged as critical. Our values attract talent to the Group and strengthen our relationships with clients, customers, investors, regulators, colleagues and society. www.standardchartered.com/here-for-good/brand-belief Liverpool FC Standard Chartered signed up as Liverpool Football Clubs main sponsor in July 2010, appearing on the front of the Reds shirt for the last three seasons. The partnership has now been extended to run until the end of the 2015/16 season. The partnership is building global brand awareness, providing promotional opportunities to help grow our business and enhancing our community programmes. www.standardchartered.com/about-us/sponsorship

Sustainability We believe that by running our business well, standing by our clients and customers and providing finance efficiently and responsibly, we can be a powerful force for good. We aim to create value for our shareholders and society over the long run by contributing to sustainable economic growth, being a responsible company and investing in communities. www.standardchartered.com/sustainability

Global network Asia Australia Bangladesh Brunei Cambodia China Hong Kong India Indonesia Japan Laos Macau Malaysia Mongolia Myanmar Nepal Philippines Singapore South Korea Sri Lanka Taiwan Thailand Vietnam Africa Angola Botswana Cameroon Cte dIvoire Ghana Kenya Mauritius Nigeria Sierra Leone South Africa Tanzania The Gambia Uganda Zambia Zimbabwe Middle East Bahrain Egypt Jordan Lebanon Oman Pakistan Qatar Saudi Arabia UAE Europe Austria Falkland Islands France Germany Guernsey Ireland Italy Jersey Luxemburg Russia Sweden Switzerland Turkey UK The Americas Argentina Brazil Canada Chile Colombia Mexico Peru US

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