Professional Documents
Culture Documents
Our Company 8
Material Transparency 10
Sustainable Operations 12
Environmental Summit 16
Product Stewardship 17
2
A Word From Our Director
of Corporate Quality & Sustainability
Andersen is now in its 110th year of serving our Each emerging branch of sustainability presents
customers, our people and our communities. As a exciting possibilities. While many offer beneficial
privately held, principle-driven company with deep outcomes, we take care to select those which target
roots and a history of leadership, planning for the the deepest issues and return the broadest range of
long term comes naturally. In my role, this long-range positive impacts. Sifting the true signal from the noise
thinking affords me the opportunity to focus on driving is the primary challenge, and we have established
the real work, rather than convincing others of why processes to continuously re-evaluate and refine
we need to do it. our strategies.
3
Sustainability
In Our Nature
Our Mission
is to meet the needs
of the present without
compromising the needs
of future generations.
2000 Andersen joins the Certified Forest Products 2013 Andersen receives the Energy Star Partner
Council (CFPC) of the Year—Sustained Excellence award for the
second consecutive year
6
Our refined approach
Material Transparency People play an equally important role within sustain- Engaged Employees
Responsible manufacturers understand the value able operations. This strategy demands we continue Our people are the driving force behind our success.
of responsible materials. Approximately 60 percent to drive exemplary safety performance and year- Engaged employees incorporate our sustainability
of a manufacturer’s carbon footprint occurs within over-year improvements in all areas of worker safety strategies in all they do. Our people exhibit a true
its supply chain. Lessening the overall footprint of a and ergonomics. passion for doing the right thing for the right reasons.
product largely becomes a matter of choosing the
right materials. More importantly, we can leverage Product Stewardship
Engaging and educating employees in sustainable
this knowledge in the development of next-generation behaviors pays dividends beyond the workplace
Product manufacturers must take a comprehensive, environment. These behaviors are carried into the
materials.
long-term view of environmental impacts. The Life homes and families of our employees.
Designing products that utilize responsible mate- Cycle Assessment (LCA) takes an all-inclusive look
rials may not be enough in itself. The manner in and evaluates the use phase and end-of-life impacts
which those materials are extracted and harvested, of a product. Also known as Extended Producer
their future availability, and their ability to promote Responsibility, Product Stewardship reminds us that
healthy built environments must all be considered. our responsibilities don’t end as our products leave
Confidence in product transparency, by means of the shipping docks.
Environmental Product Declarations (EPDs) or similar
Durable, energy-efficient products have been our
labeling, embodies the spirit of this strategy.
legacy for the past 110 years. During the next 110
years, we will continue to demonstrate leadership in
Sustainable Operations these areas, while utilizing materials that give special
Manufacturing and distribution of products can take consideration to indoor air quality and end-of-life
its toll on the planet, its resources and the health and reclamation and reuse.
well-being of all its inhabitants. Reducing landfill waste,
lowering airborne emissions, and using less energy
are core to this approach. It also turns out these ideas
are simply good business, as these efficiencies often
produce attractive financial rewards.
7
Our Company
the most recognized and
most used brand in the
window industry today.
Forest Stewardship Over the five years of our certification, we have pur-
council chased more than 100 times more certified wood than
Andersen has proudly been certified since required to meet our demand for certified products.
2008. There are two options available for We are proud of this voluntary action to create more
companies choosing certification: Transfer demand for certified wood.
System and Credit System.
The first five years Andersen was certified to the
Under the Transfer System, certified wood purchases Credit System; today we’re certified to the Transfer
are limited to exactly the amount required to produce System. In the spirit of transparency the story behind
certified windows and doors. Wood purchased for this change is noteworthy.
Andersen 400 Series gliding window
this purpose is segregated from non-certified wood
and transferred directly through each manufacturing Certification is audited annually; and every fifth year
process. carries additional rigor. In preparation for our five-year
Some of these issues emerged as increasing
audit, our internal processes were elevated to levels
requirements for certification outpaced the ongoing
The Credit System, by comparison, allows a manufac- well above years past. Notable improvements include:
improvements we have made to our systems. In other
turer to purchase certified wood in larger quantities
cases, differing opinions among auditors yielded
to establish credits. Certified products are then sold
Increased share of overall wood purchases going different results from systems which had been largely
against these credits. The Credit System has been
to certified vendors unchanged over course of our certification.
utilized by Andersen to generate a large demand for
certified wood, even while the demand for certified While limited in number, the improvements we needed
products is still emerging. Heightened rigor in auditing wood purchase invoices to make to our Credit System were not quick fixes.
from our vendors
Some investment will be required to properly address
the outstanding needs. We have decided to move to a
Increased education for our vendors Transfer System certification while we are making the
investments necessary to support our Credit System,
Despite these efforts, our systems were not found to and look forward to implementing Credit System
meet all requirements in a few limited areas. certification again in the near future.
10
Product Category Andersen Supplier Becomes Executive Director of the Wisconsin Sustainable
Rules a Green Professional Business Council, Tom Eggert, said, “Cardinal IG
In collaboration with industry peers, Andersen Cardinal IG, a major glass minimizes the environmental footprint of their prod-
Corporation proudly helps lead the development supplier, recently earned ucts during production, and their products serve to
of window industry Product Category Rules (PCR). Green Professional status improve the energy efficiency of the buildings that in
Creating PCRs is a prerequisite to future Environmental with the Wisconsin Sustainable Business Council’s which they are installed.”
Product Declarations (EPD). Andersen Corporation Green Masters Program. Successful performance in
Andersen’s ability to reduce environmental impact
supports the advancement of EPDs to increase nine “sustainability areas” earned them this achieve-
hinges on the actions of our suppliers. Cardinal’s
product transparency with consumers and to help ment. Cardinal IG provides energy efficient insulating
effort is taking the necessary steps to earn Green
advance environmental improvements and sustain- glass (IG) for Andersen® windows and doors.
Professional status illustrates the value of our busi-
able development.
ness relationship and a shared commitment to the
Consumers are confused by the many eco-labels Since the housing sector is the environment and sustainability.
on store shelves. Often, these certify a product for a largest single consumer of energy in
single area of superiority. An EPD approaches labeling
the United States, Cardinal IG’s focus
differently by reporting a variety of data-driven facts
on a label similar to that of packaged food. Rather
on sustainability is essential.
than listing calories, carbohydrates and fat content, — Tom Eggert
an EPD may list water consumption, energy use and Executive Director, Wisconsin Sustainable
Business Council
greenhouse gas potential.
11
Sustainable
Operations
12
Also, Andersen has begun converting its transporta- Natural gas vehicles show an average reduction in
tion fleet from diesel fuel-powered trucks to trucks ozone-forming emissions of 80 percent compared
running on compressed natural gas (CNG) in two to diesel-powered vehicles. More than 99 percent
locations. Through a carrier and fueling partnership in of the natural gas used in the United States comes
Menomonie, WI and with Andersen trucks in Fontana, from domestic or other North American sources.
CA. Both projects have been a success with future Compared to liquefied natural gas and diesel fuel,
expansion plans. The Menomonie project was the CNG has the lowest price and lowest emissions. Of
result of a unique partnership between Andersen, the 1,000 CNG stations in North America, though,
Dart Transit Company, U.S. Oil (a division of U.S. less than half of those are truck-friendly.
Venture, Inc.), Breakthrough® Fuel, and Xcel Energy,
and highlights a new type of market collaboration This project shows how the rubber
implementing this new technology. literally meets the road. Leveraging
this unique partnership today yields far-
$80,000
reaching benefits for us that improve
*
Nearly
Direct
DirectEnergy
EnergyConsumption
Consumption Indirect
IndirectEnergy
EnergyConsumption
Consumption
Direct Energy
Direct Consumption
Energy Consumption Indirect Energy
Indirect Consumption
Energy Consumption
Andersen Corporation designed Direct Energy Consumption Indirect
270
270
Energy Consumption
700
700
our Environmental Management 650
650
700
700 250
250
270
270
System (EMS) in 1994 following 600
600
650
650 230
230
250
250
elements of the ISO 14001 standard. 550
550
600
600 210
210
230
230
500
500
550
550 190
190
210
210
Thousands
Thousandsof of Millions
Millions
500
500
MMBTU
MMBTU of190
of190
kWhkWh
Thousands
Thousands
of of 07
07 08
08 09
09 10
10 11
11 12
12 Millions
Millions 07
07 08
08 09
09 10
10 11
11 12
12
The system provides environmental oversight for all MMBTU
MMBTU of kWh
of kWh
enterprise locations 0707 Thermal
0808 Usage
Thermal 0909 1010
Usage 1111 1212 0707 Electric
0808 Usage
Electric 0909 1010
Usage 1111 1212
Thermal
Thermal
Usage
Usage Electric
Electric
Usage
Usage
0707 Total
0808
Total 09
Energy
Energy09
Saved10
Saved 10 1111 1212 1010 Water
WaterUsage1111
Usage 1212
Gallons
GallonsPer
PerUnit
UnitSold
Sold
Total
Total
Energy
Energy
Saved
Saved Water
WaterUsage
Usage
Gallons
Gallons
PerPer
Unit
Unit
Sold
Sold
Additional Reduced Emissions Fibrex® material
At Andersen Corporation’s logistics distribution center Fibrex® material is a patented composite of reclaimed
in Fall River, MA, employees reduced annual green- wood fiber from our manufacturing operations and a
house gas emissions by more than 200,000 pounds special thermoplastic polymer, some of which is also
by replacing 468 warehouse lighting fixtures. The reclaimed. The process for making Fibrex material
local utility company supported the project to install and its environmental benefits helped Andersen
energy efficient T8 fluorescent fixtures. Corporation become a manufacturer of Green Seal®
90MILLION
certified window manufacturer.
With careful collection and recycling of old fixtures,
Nearly
employees helped keep scrap out of the waste stream Since Andersen developed the
board-feet of timber saved
and received $3,500 for segregating and recycling highly sustainable Fibrex material since 1993 thanks to Fibrex
This year’s seventh annual summit Reduced the number of hours used by the shrink-wrap
honored 19 projects, all designed packaging machine for 100 Series products by
coordinating the hours that each production line/shift
to prevent pollution and/or reduce used the equipment—usage fell by two-thirds per day
energy costs.
16
Product
Stewardship
winner: Energy Conservation Product stewardship takes into consideration a prod-
“A-ha”
The global community is
Andersen—Cottage Grove, MN uct’s design, materials, lean manufacturing, energy realizing that our waste is
our future—an a-ha moment
efficiency, product durability and a product’s end
Installed ductwork to return air-conditioned and heated of life options. Andersen’s durable, energy-efficient
air to the facility, and consolidated two Woodwright® -hung
products begin with the end in mind. The exciting aspect of projects like these is twofold.
window assembly lines into one line
While initial efforts work to divert waste from landfill,
the broader benefits redefine waste. Just as diversion
Reduced electricity usage by 7 percent and natural gas We realize the decisions made on from landfill is gaining momentum, the global com-
usage by 56 percent the front end affect the product’s munity is recognizing and understanding the reality
entire life and end of life. That’s why of limited resources. The emerging realization—the
Eliminated high-energy equipment with facility we look beyond energy efficiency to global “aha” moment—is that our waste is our future.
improvements—energy rebates totalled $81,000
and annual energy savings amounted to $87,000 include product longevity, durability
and disassembly options.
winner: Greatest Environmental Impact
Andersen—Dubuque, IA We conducted a successful glass recycling pilot
in 2012 leveraging previous years of research and
Achieved higher paint transfer efficiency, shortened the existing external relationships. We continue to work
cycle time, increased output and reduced labor costs for towards solutions that offer new platforms for expan-
the E-Series/Eagle product line
sive recycling within our operations and beyond. The
pilot addressed one portion of many overall recycling
Reconfigured paint line hangers to use less paint objectives.
17
Recognition & Awards
Xcel Energy
Partner of the Year
4X
A four-time-consecutive winner of
Green Homebuilder
Energy Star’s Partner of the Year
2012 Building Products Brand Survey Winner award and second consecutive winner
Professional Builder
of the sustained excellence award
101 Best New Products for 2012 (Rapid Install Door)
18
Sustainability Partnerships Collaborating with organizations such as The
The complex issues facing us today have no bound- Nature Conservancy, MN Waste Wise, University
aries; they transcend individuals, organizations and of Minnesota’s Northstar Initiative, Environmental
countries. Initiative and many others work to break down tra-
ditional barriers, allowing exchange of ideas and
expertise that lead us to think differently and create
It’s critical now more than ever new solutions.
to face these challenges together.
That’s why we recognize and
Environmental collaborations,
appreciate the value of collaborative
awards & certifications
partnerships.
19
Our Environment
The Built Environment:
Buildings use about 40% of global
energy, 25% of global water, 40%
of global resources, and they emit
approximately 1/3 of GreenHouse
Gas emissions.*
The building sector is the largest contributor Building sustainably will result in healthier and more
to global greenhouse gas (GHG) emissions productive environments
Energy consumption in buildings can be reduced Existing technology within Andersen windows and doors
by 30 to 80 percent using proven and commercially contributes to green buildings through retrofits, new
available technologies construction, multi-dwelling and educational buildings
*According to the United Nations Environment Programme (UNEP). April 12, 2013
Sustainable Building
Retrofit—Yellowstone New construction & Multi-dwelling—
18
Net-zero homes to be built in three
National Park Renovation ECO-Village Builds a Sustainable Future years at eco-village, thanks to habitat
for humanity and Andersen volunteers
As a part of the Yellowstone Environmental Stewardship Andersen Corporation has dedicated
Initiative, Yellowstone National Park is working to create the last two decades to funding and
a model for off-grid environmental stewardship and building quality affordable housing
education at their Lamar Buffalo Ranch within the park. throughout the country. One long-
Through the Yellowstone Park Foundation, Andersen time partner is Habitat for Humanity.
donated windows and funds for the renovation of the Habitat’s commitment to building
16 residential cabins at the ranch. energy-efficient homes for people in need fits well
with the values of our company and the products that
Renovation included window replacement with we make every day.
Andersen 400 Series windows. In addition, the cabins
upgraded their insulation and installed
programmable thermostats. In the Eco-Village is a recent collaboration
12 months since the renovation, the that is building a progressive
cabins have shown an average of a 50
residential neighborhood model
percent reduction in fuel usage per
month from the same time last year.
focused on sustainability.
Fifty Andersen employees volunteered to help kick off
Habitat for Humanity’s Eco-Village project, located in
Located in River Falls, WI, St. Croix Valley Habitat for River Falls, WI.
Humanity is building 18 homes and a community
center on five acres of land that will share renewable
energy systems (solar and geothermal) walkways,
community produce gardens, “edible landscapes” and
shared green spaces. Andersen donated $100,000
and windows for the homes which will assist Habitat
for Humanity in reaching LEED for Homes Platinum
and LEED-ND Gold.
22
Educational—EcoCenter
USGBC Charter Member at New Heron’s Head park
New and remodeled energy efficient buildings San Francisco proudly opened the EcoCenter at
incorporating sustainable building design and Heron’s Head Park—the city’s first 100 percent “off-
materials help reduce the building sector’s
environmental impact.
the-grid” building. The ten-year effort transformed an
industrial, military dry-dock shipyard into a beautiful,
Andersen Corporation is a charter member of the
U.S. Green Building Council (USGBC). We continue sustainable learning environment where the public can
to support the council’s efforts by sponsoring the learn about green building and environmental justice.
national and local chapters, participating actively in
council activities and offering products contributing
to LEED points that assist projects to achieve one of
Andersen® 100 Series windows made
the four LEED certification levels.
with Fibrex® material were a perfect
The LEED Platinum EcoCenter at Heron’s Head Park
fit for the wastewater recycling
in San Francisco, CA uses Andersen 100 Series
and treatment area, as well as the windows made with Fibrex® material.
greenhouse.
LEED
Platinum EcoCenter
fiber by weight, and the thermoplastic polymer material
resists rot, decay and fungal growth. Other parts of
the building use 400 Series windows manufactured
with FSC® certified wood.
achieved its rating with
help from the Andersen
100 and 400 Series windows
This award-winning, LEED Platinum educational center
boasts a long list of innovative and integrated green
building technologies ranging from low- to high-tech,
including solar panels, a wind turbine, a vegetative
living roof and permeable pavement.
23
Our Community
Stronger Together
Engaged EMPLOYEES
Career Ladder
enhance our career and professional development
tools and methods for all employees, and develop our
leadership capability to drive operational excellence.
$90,000
in donations made by Andersen
Corporate Foundation to
Talent Planning benefit hurricane Sandy victims
Hurricane Sandy Relief
26
Composting for
the Expanded Employee Garden
Philanthropy
The Andersen corporate headquarters has a new
addition to its employee cafeteria—a compost bin. The Charitable Giving
resulting nutrient-rich soil will help fertilize the expanded Habitat for Humanity
Andersen Corporation is committed to supporting the Over our 20-year relationship, Andersen has
employee garden. Composting helps reduce the need
community through donations of funds, employee funded, volunteered and/or provided windows
for chemical fertilizers, promotes higher crop yields to more than 900 Habitat for Humanity homes
volunteerism and in-kind donation of our products.
and offers other environmental and economic savings. in North America.
27
GRI Performance
Indicators
2.9 Significant changes during the reporting None
period regarding size, structure, or
ownership.
1.1 Statement from CEO. See page 2 3.1 Reporting year. 2012
2.2 Primary brand and products Andersen Corporation manufactures windows, 3.5 Process for defining report content. A cross-functional team reviewed GRI guidelines
and/or services. patio doors and storm doors under the following and determined which impacts were material and
brands: Andersen Windows, Renewal by which data was available. This process contrib-
Andersen, American Craftsman and Silver Line uted to determining content of this report.
windows and doors.
3.6 Boundary of the report. This report covers all Andersen corporate-owned
2.3 Operational structure of the Andersen Windows, Inc., Eagle Window & and -leased facilities in North America.
organization. Door Manufacturing, Inc., American Craftsman
Window & Door Company and Silver Line Building 3.7 State any specific limitations on the No specific limitations on scope or boundaries
Products LLC scope or boundary of the report. exist unless noted alongside data provided.
2.4 Location of organization’s headquarters. Bayport, MN 3.8 Basis for reporting on joint ventures, n/a
subsidiaries, leased facilities, etc.
2.5 Number of countries where Two: Canada and United States
the organization operates. 3.10 Explanation of the effect of any re- n/a
statements of information provided in
2.6 Nature of ownership Privately owned earlier reports.
and legal form.
3.11 Significant changes during the reporting n/a
2.7 Markets served (including geographic US, Canada and some international period regarding size, structure, or
breakdown, sectors served and types ownership.
of customers/beneficiaries).
3.12 Table identifying the locations of the This table
2.8 Scale of reporting organization. 9,000 employees; 15 manufacturing facilities; Standard Disclosure in the report.
$2 billion in sales
Governance, Commitments & Engagements Environmental Performance
4.1 - 4.4 Andersen Corporation is a privately held EN3 Direct energy consumption by primary See page 14
company. The chief governing body is the energy source.
board of directors which is chaired by the CEO
and President and includes other executives. EN4 Indirect energy consumption by primary See page 14
In addition, the board includes independent source.
directors and two Andersen family descendants.
Shareholders are directly represented on the EN5 Energy saved due to conservation and See page 14
board of directors and all shareholders are invited efficiency improvements.
to participate in the annual meeting.
EN7 Initiatives to reduce indirect energy See page 14
4.14 - 4.15 Andersen Corporation’s commitment to sustain- consumption and reductions achieved.
ability is demonstrated in the fabric of our diverse
business relationships. We engage with com- EN8 Total water withdrawal by source. See page 14
munities, suppliers, shareholders, employees,
customers, civic leaders, governmental and EN11 Location and size of land owned, leased, See page 9
non-governmental organizations and the media managed in, or adjacent to, protected
regularly regarding our sustainability practices. areas and areas of high biodiversity
By producing an annual corporate sustainability value outside protected areas.
report, we are providing our stakeholders with
a detailed report of our on-going efforts. We EN22 Total weight of waste by type and See page 15
identify key stakeholders based on our business disposal method.
operations. It is an important part of our commu-
nications goal of engaging in all the communities
in which Andersen employees live and work.
Environmental Performance
Economic Performance SO6 Total value of financial and in-kind con- Andersen Corporation does not have a formal
tributions to political parties, politicians Political Action Committee and the company does
and related institutions by country. not contribute to political parties or politicians.
EC8 Development and impact of infrastruc- See Philanthropy, page 27
ture investments and services provided LA6 Percentage of total workforce repre- See Safety In The Workplace, page 25
primarily for public benefit through sented in formal joint management/
commercial, in-kind, or pro bono worker health and safety committees
engagement. that help monitor and advise on occupa-
tional health and safety programs.
LA11 Programs for skills management See Employee Education & Training, page 26
and lifelong learning that support the
continued employability of employees
and assist them in managing career
endings.
In Our Nature Blog Corporate Headquarters
inournatureblog.com Andersen Corporation
100 Fourth Avenue North
Product Websites Bayport, MN 55003-1096
andersenwindows.com
Jim Weglewski
eaglewindow.com
emcodoors.com Director of Corporate
renewalbyandersen.com Quality & Sustainability
silverlinewindow.com
651.264.2268
americancraftsmanwindows.com
james.weglewski@andersencorp.com
All trademarks where denoted are marks of their respective owners. This report
was published in April 2013 for calendar year 2012 and was prepared according
to the GRI Guidelines, self-declared at Application Level C.