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SIKKIM MANIPAL UNIVERSITY - DDE Bachelor of Business Administration BBA Semester 2 BBA 205 Management Information Systems 4 Credits

its Book Id B1522 Model Question Paper Duration: 2 hour Total marks: 140

___________________________________________________________________________ Part A - 1 Mark Questions (1 - 50) 1. GUI stands for _______________ a. Graphical User Interface b. Graphic Unit Interface c. Graphs User Interface d. Greater Unit Interface 2. ___________________ is a method of generating information which is used by management or organization for decision making. a. Object Oriented System b. Computer Based System c. Management Information System d. Executive Information System 3. ______________ can be stored, retrieved and can be communicated far more easily and effectively. a. Data b. Information c. Knowledge d. Wisdom 4. Traffic control system is based on __________ obtained from the Intelligent Transportation System. a. Real Time Traffic Information b. Historical Data c. Heuristic Information d. Traffic Knowledge 5. The process data is called ___________ a. Data b. Knowledge 50 * 1 = 50 marks

c. Information d. Wisdom 6. The first form of Information was ________________ a. Lump Movement b. Pseudocode c. Binary d. SQL 7. In the __________ phase it searches the environment for conditions that call for decisions. a. Intelligent Phase b. Design Phase c. Choice Phase d. Implementation Phase 8. The __________ is the primary means of integration of various sub systems. a. Procedures b. Activities c. Transactions d. Database 9. ___________model doesn't give clarity of implementation and mechanism for feedback aspects. a. Design Phase Model b. Simon Model c. Cocomo Model d. Spiral Model 10. _____________ Information is easy to process further. a. Unstructured b. Top Level c. Quality d. Structured 11. ______________ is the database maintained for knowledge management which provides the means for data collections organization and retrieval of knowledge. a. Transactions b. Activity c. Knowledge Base d. Business Process

12. In _______________ type of knowledge base, it makes the data in the computer a readable code which makes the operators performance easier. a. Machine Readable b. Human Readable c. Online Analytical d. Business Process 13. ______________ is a web that makes a description of the system that a system can understand. a. Internet b. WWW c. Semantic Web d. Intranet 14. _______________ refers to a system of data and Information used for decision making. a. TPS b. OLAP c. KBS d. BPS 15. ____________________ is preliminary study which investigates the information needs of the prospective users and determines the resource requirement of a proposed project. a. Survey study b. Definition study c. Study analysis d. Feasibility study 16. Which of the following is the activity by which feasibility is measured? a. Feasibility Strategy b. Implementation Strategy c. Feasibility Analysis d. Technical Feasibility 17. Which of the following type of feasibility study is the measure how comfortable the management and the users are with the technology? a. Technical Feasibility b. Economic Feasibility c. Operational Feasibility d. Schedule Feasibility

18. _______________ is diagramatic representation of the logical flow of data within the system. a. Data Flow Diagrams b. Data Dictionary c. Meta Data d. Data Conventions 19. Which of the following is used to store definitions of data and its characteristics? a. Data Flow Diagrams b. Data Dictionary c. Meta Data d. Data Conventions 20. To ensure alignment possibility of business plan with the MIS it is necessary that ____________ states the information needs. a. The Designer b. Business Plan c. Business Management d. The Programmer 21. In the information strategy for the business plan _______________ place a supportive role. a. Strategy Planning b. Objectives c. Implementation d. Architecture 22. Which of the following is a platform for real-time technology? a. Development Strategy b. System Development Strategy c. Resources for System Development d. Manpower Composition 23. The process of change for the betterment _____________________ a. Business Process Re-engineering b. Dataware Housing c. Business Object Model d. Data Mining of organization is called

24. Latest software is used for the changes in the work process and accordingly the business procedures are modified so that the documents are worked upon easily and efficiently this is known as ___________________ a. Business Process Re-engineering b. Work Flow Management c. Dataware Housing d. Mass Customization 25. In the ________________ process uniform standard system is maintained to undertake the process of waiting for a queue. a. Continuous b. Checkout c. Business d. Queue 26. A process is represented by ____________________ a. Rounded Rectangle b. Rectangle c. Triangle d. Open Boxes 27. _______________ helps in re-organization of the entire work force along with various flows minimizing the wastages and giving the system a new dimension. a. Checkout Process b. Continuous Process c. Shorter Cycle Time d. Total Quality Management 28. A package that helps in performing basic functions of organization is termed as ________________ a. eCommerce b. eBusiness c. Enterprise Resource Planning d. eCollaboration 29. Which of the following is a complete business consisting of function, divisions and other components which are used to complete specific objectives and task? a. Enterprise b. Resource c. Enterprise Resource Planning d. E-Commerce 30. ______________ are the assets of any organization. a. Goals

b. Resource c. Objective d. Task 31. The initials ERP originated as an extension of _________________ a. eCommerce b. Non-Profit Organization c. MRP d. ERP1 32. The introduction of __________________ system to replace two or more independent application eleminates the need for external interfaces previously required between systems and provides additional benefits that range from standardization and lower maintenance of reporting capabilities. a. CRM System b. Decision Support System c. ERP System d. Warehouse Management 33. To be considered as a ERP system ___________must provide the functions of atleast two systems. a. Government b. Software Package c. Material Requirement Planning d. Manufacturing Resource Planning 34. ____________evolved into ERP when routings became a major part of the software architecture. a. Logistics b. Technology c. MRP d. E-Commerce 35. E-business enterprise is ___________________ a. Process Driven b. Information Driven c. Data Driven d. Customer Driven 36. The traditional people organization based on ____________ principle a. Informative empowered b. Command control c. Decision Support d. Knowledge Base

37. Today's business firm is also called as __________________ a. e commerce b. Digital Firm c. Supply Chain Management d. Enterprise Network Management 38. e business enterprise is based on _____________ principle a. Command and Control b. Collaborates and Control c. Data Driven d. Technology Oriented 39. ______________ involves multisensory human computer interfaces that enable human users to experience computer simulated objects, spaces activities and worlds as if they actually exists. a. Tactility b. Dexterity c. Virtual reality d. Visual perception 40. ______________ system is a knowledge based system. a. Decision support system b. Expert system c. Robotic system d. Genetic algorithm system 41. In any given situation, identifying the systems, subsystems and components of the system, is ________________. a. System approach b. system context c. Problem d. Problem solving 42. TPS incorporate safeguard _____________________. a. Virtual processing b. Rapid processing c. Transaction security d. Standardization and disaster recovery methods to ensure

43. Which of the following is the result of planning process? a. Organisation b. Organisation plan c. Decision pattern

d. Actions 44. _____________ can be represented by a triangle which shows continuing process of business. a. Feedback b. input c. output d. process 45. In which of the following system, the buyers and sellers, did transactions through internet, drive the market and internet-based web systems are used? a. Object oriented systems b. ERP c. E-enterprise d. E-billing 46. _____________ system is an interactive, flexible computer based information system. a. Object oriented systems b. Decision support systems c. Expert systems d. Executive information systems 47. ________________ models represent real-life problem situation in terms of facts and figures. a. Behavioural model b. Management science model c. Operation research model d. Artificially intelligent model 48. Corporate model is also popularly known as _________. a. Du-Pont model b. EQ model c. EOQ model d. ROL model 49. Which of the following networks are called as leased lines? a. Circuit switches b. Local area network c. Ethernet d. Point to point links 50. ________________________ systems theory is concerned with the use of information technology to support or sharpen an enterprises competitive strategy. a. Object oriented information

b. Strategic information c. Executive information d. Business process Part B - 2 Mark Questions (51 - 75) 25 * 2= 50 marks

51. MIS is a method used by management for which of the following features in generating information? a. Accountability and Flexibility b. Decision making and control of activities c. Consistency and Efficiency d. Budgeting and Sensitivity 52. Which of the following systems are considered as End user systems? a. Expert system and strategic information system b. Decision support system and Data processing c. Data processing and MIS d. Decision support system and MIS 53. Which of the following are the phases of Herbert Simon model? a. Planning and Control b. Design and Choice c. Operational and Tactical d. marketing and Logistics 54. Which if the following are the different types of decisions? a. Programmed and Non Programmed b. Creative and Solution Provider c. Certainty and Uncertainty d. Risk and Uncertainty 55. The MIS system should support the managers to meet which of the following parameters. a. Creativity and best solution provider for the problems which come in the way. b. Controllable uncertainty and definite procedures. c. Standard operating procedure and organizational hierarchy structure. d. Innovative and strategic in nature. 56. While ______________model indicates the static structure of the objects and relationship with other business objects, the _______________model indicates the changes that take palce in the object with respect to time. a. State and Interaction b. Interaction and Class c. Class and State d. State and Class

57. State whether the following statements are True / False A. Resistance to change can be strong in MSS because the impacts may be significant. B. Organizational expectations over some organizations lead and support innovations and new technologies whereas other wait and lack behind in making changes. a. A-F, B-T b. A-T, B-T c. A-F, B-F d. A-T, B-F 58. Which of the following are the types of design? a. Prototyping and Life Cycle Approach b. Database and Application c. Prototyping and Implementation d. Feasibility and Requirement Analysis 59. State whether the following statements are true or false. A. System analyst is a problem solver and takes problems as a challenge and enjoys meeting them. B. System analyst does not bother about how to use the right tools and experience at the right time. a. A-T, B-F b. A-T, B-T c. A-F, B-F d. A-F, B-T 60. State whether the following statements are True or false A. Computers are used mainly for purchasing statutory requirement of filling the returns. B. Computers have become more versatile in the function of storage and language since late eighties. a. A- F, B-F b. A-T, B-F c. A-T, B-T d. A-F, B-T 61. ________________ provides a system structure, its input output and linkages. a. The System Schedule b. Hardware and Software Plan c. The Architecture of the MIS Plan d. The Development Schedule 62. The focus of the corporate information is __________________ a. What is the risk? b. Where do we want to reach? c. What are the tools for the achievement?

d. Where are we? 63. State whether the following statements is true or false A. BPR is used to gain an understanding of the process of business and make it better and redesign to improve the system. B. BPR is more used for implementation than for changes in the work process. a. A-F, B-F b. A-T, B-F c. A-F, B-T d. A-T, B-T 64. In the instances of queue for a long time to purchase one kilo of rice from a public distribution shop, the need of process improvement or change in the organization conduct is called ________________ process. a. Continuous b. Check Out c. Business d. Queue 65. Which of the following are resources? a. Man and Money b. Objectives and Task c. Objectives and Asset d. Product and Services 66. Which of the following are the integrated modules of ERP that give a company a real time cross functional view of its core business processes? a. Production and Order Processing b. Man and Money c. Money and Material d. Man and Material 67. ______________ and ______________are the additional benefits of ERP system. a. Use of External Interface and Larger Memory b. Man and Material c. Achieving Goals and Objectives d. Standardization and Lower Maintenance 68. State whether the following statements are True or false A. The command control principle is absent in ebusiness enterprise. B. ebusiness enterprise is data driven a. A-T, B-T b. A-T, B-F c. A-F, B-T

d. A-F, B-F 69. Which of the following are the four business models of enterprise organization? a. e-Communication and e-Collaboration b. Logistics and Radio Frequency c. Electronic media and ecommerce d. ERP and Virtual market 70. State whether the following statements are True or false A. eLearning business model provide contents, e-books and offers certification. B. Virtual community provides information about product and sells and delivers directly to customer or business organization. a. A-T, B-T b. A-T, B-F c. A-F, B-T d. A-F, B-F 71. In planning information __________________ are more important where as in control information ___________________ are important. a. Trends and patterns, managers b. Finer details, evaluators c. Trends and patterns, finer details d. Finer details, trends and patterns 72. Traffic control system is based on real time traffic information obtained from the Intelligent Transportation System. Intelligent systems are example for which of the following types of systems? a. Transaction processing systems b. Knowledge based systems c. Object oriented systems d. Executive information systems 73. In behavioural theory, _______________ and ________________ of information can be easily done at lower cost. a. Acquisition and distribution b. Economy and reduction c. Investment and cost control d. Costing and pricing 74. State whether the following statements are true or false A. In the conventional organisation design the work and work place location are separated. B. The advantage of E-enterprise is low overheads. a. A-T, B-T

b. A-F, B-F c. A-T, B-F d. A-F, B-T 75. Which of the following are the two factors which may be considered to be adopted by organisation in their strategies in the Porters Forces Driving Industry Competition? a. Cost focus and focused differentiation b. Low cost and product differentiation c. Cost leadership and cost focus d. Differentiation and cost leadership

Part C Answer all the Questions 1. 10 * 4 = 40 marks

There are two investment plans in the market whose details are given below based on which you need to decide which investment plan you need to select. Suggest which investment plan you prefer and why? Particulars Plan A Plan B Investment in Rs. Million Savings/ gain per year in Rs. Million No. of years savings or gain would occur Discount Rate 3 1.0 2.7 0.75

12%

12%

2.

a. Define ERP. Explain the terminology related to ERP. b. How ERP evolved in a system? Explore the relationship between Artificial intelligence and Neural networks. a. Explain Management Science models in detail. b. Estimate the completion time of each activity whose optimistic time estimate is 3 seconds and the pessimistic time estimate are 15 seconds. The most likely time estimate is 10 seconds.

3. 4.

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