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SUCCESS STORY
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BENEFITS
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COMPANY PROFILE
There is a non-prot organization in Southern Nevada that grants
the wishes of children with life-threatening medical conditions to
enrich the human experience with hope, strength and joy. To carry
out this mission, the organizations 8 employees must maintain 24x7
communications with up to 40 wish families at any given time and
operate the Wish Family Emergency Hotline. The organizations
President remarked, In an emergency situation, we cannot afford
delays. For a rush wish or child waiting to meet a celebrity, swift
communication is vitally important.
With the organizations original phone system, staff would be unable
to return phone calls due to poor audio quality in message recordings
or poor caller enunciation of the callback number. The cost of a
missed call might mean the loss of donor dollars or the delay of a
childs wish. Employees found themselves losing minutes daily to jot
down phone message details with pen and paper.

NEVADA NON-PROFIT EXPERIENCES THE
POWER OF ENHANCED PRODUCTIVITY
WITH TELESPHERE

COMPLETE
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PRODUCTS AND SERVICES
Simultaneous Ring Incoming calls ring on multiple designated
lines to reduce instances of missed calls.
Voicemail to Email After a day of back-to-back meetings, staff can
review all of their voicemails by simply clicking on the messages in
their email inboxes.
Call Forwarding After business hours, staff can receive calls
from the hotline to personal cell phones and home phones, so wish
families can stay in touch 24x7.
Disaster Recovery With a disaster plan in place, the organization
can function normally, so no childs wish is left on hold.
Increased Productivity The
non-prot organization is an
estimated 20% more productive due
to Telespheres advanced features.

Cost Savings In addition to
Telespheres in-kind donation, the
organization saves an estimated
$10,000 annually in their
telecommunications budget.
Reduced Errors Telespheres
service decreases the possibility of
human error, said the organizations
President. Anything that achieves
that is invaluable.
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SOLUTION
As part of Telespheres commitment to the Las Vegas community, the
company offered the non-prot organization its popular Telesphere
Complete solution, an in-kind donation valued at over $20,000 in
voice and data services, equipment and ongoing service. A leader in
the non-prot organization recalled, During installation, we found
that our building did not have the necessary wiring. Telesphere took
care of everything. Everyone was extremely courteous, making the
transition very, very simple. They were supportive throughout the
process and made sure everything ran smoothly.
Dgtay sgned by Teesphere
DN: cn=Teesphere gn=Teesphere c=Unted States =US o=Teesphere
ou=Teesphere e=teespherenetworks@gma.com
Reason: I amthe author of ths document
Locaton:
Date: 2013-11-06 17:13+05:30