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WEATHERFORD AEROSPACE, INC. 1020 E. Columbia Street 610 W.

Third Street Weatherford, TX 76086

DOCUMENT NO.

QP 11-100

Number of Pages

12

CALIBRATION

CONTROL OF MONITORING AND MEASURING EQUIPMENT

REVISION LEVEL: REVISION DATE:


REVISED BY
(Iona Tull, Document Control Signature on File

E
January 17, 2013

REVIEWED AND APPROVED BY AND DATE


(Jack Moore, Quality Engineer) Signature on File

REVIEWED AND APPROVED BY AND DATE


(Billie Cornelius, Production Quality Manager) Signature on File

APPROVED BY AND DATE


(Todd Webster, Director of Quality Assurance) Signature on File

IDENTIFY COPY STATUS IF CONTROLLED. THE DOCUMENT CONTROL OFFICE HOLDS THE ORIGINAL, SIGNED HARD COPY OF THIS DOCUMENT AT 1020 COLUMBIA ST., WEATHERFORD, TX 76086. CONTACT THE DOCUMENT CONTROL COORDINATOR AT EXTENSION 416 FOR A CURRENT CONTROLLED COPY OF THIS DOCUMENT.

CONTROLLED COPY (CHECK BOX)(PLACE CONTROL STAMP AND NUMBER BELOW)

PRINTED COPIES OF THIS DOCUMENT NOT BEARING A CONTROLLED COPY STAMP SHALL BE FOR REFERENCE ONLY. REFERENCE COPIES MAY BE PRINTED FROM THE ELECTRONIC LIBRARY FOUND AT R:\QUALITY\Quality Procedures.
(Iona Tull, Document Control Coordinator)

RELEASED BY AND DATE

WEATHERFORD AEROSPACE, INC. Calibration Control of Monitoring and Measuring Equipment

DOCUMENT NO.: QP 11-100 REVISION LEVEL: E REVISION DATE: 1-17-2013

REVISION HISTORY Rev. NC A Description Original Issue Paragraph 5.3 revised to include requirement for Calibrated thermometer/hygrometer used in calibration environment and recording of calibration environment temperature during calibration activity. Paragraph 5.7 changed to Quality Technician to initiate investigations, conduct assessments, and determine action with regard to out of tolerance device condition. Quality Technician also identified as responsible for disposition of out of tolerance devices, unless otherwise directed by Quality Assurance Manager. Revised Paragraph 5.16 Add paragraph 5.2.3 Rewrite paragraph 5.13 Date March 6, 2007 February 27, 2008

B C D E

October 24, 2008 May 27, 2010 January 3, 2012

Add under Paragraph 5.6.1: 5.6.1.6 The number of January 17, 2013 points to be checked for each instrument and reference to the accuracy required and the range to be checked. Add to Paragraph 5.1.2: Purchase orders or procedures for calibration services shall identify or provide traceability to requirements for the standard to be used, accuracy, range of use and number of points to be checked (3 minimum unless otherwise stated in the applicable method standard) encompassing that range. Change references under Section 4.0 Associated Documents: Change ISO 10012-1 to ISO 10012 or ISO 10012:2003 Measurement Management Systems Requirements for Measurement Processes and Measuring Equipment Remove AP 06-100 & QP 06-200 Substitute QP 7.4 Purchasing Procedure and QP 7.4.2 Purchasing Information Remove QP 09-200 Work Instructions (QP 09-200 has been the identifier number for the DPD procedure since August 3, 2009) Change QP 13-100 to QP 8.3 Control of Nonconforming Product Change QP 17-100 to QP 8.2.2 Internal Audit Change references listed in body of document: Change Paragraph 5.1.4 ISO 10012-1 s/b 10012 or 10012:2003 Change Paragraph 5.6.2 Remove QP 09-200 (Work Instructions) Change Paragraph 5.7 QP 13-100 (Nonconforming Material) s/b QP 8.3
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WEATHERFORD AEROSPACE, INC. Calibration Control of Monitoring and Measuring Equipment

DOCUMENT NO.: QP 11-100 REVISION LEVEL: E REVISION DATE: 1-17-2013

Change Paragraph 5.8.1 QM 04-100 s/b QMS-001 Change Paragraph 5.8.2 QP 17-100 s/b QP 8.2.2 Change Paragraph 5.8.3 QP 14-100 s/b QP 8.5.2 (Corrective Action) Change Paragraph 5.10 WP 16-100 s/b QP 16-100 Change Paragraph 5.12 Remove QP 06-100 (Control of Suppliers) and QP 06-200 (Supplier Quality Requirements), Substitute QP 7.4 Purchasing Procedure and QP 7.4.2 Purchasing Information. Change Paragraph 5.16 Revelance Work Instructions s/b Relevant Work Instructions Change Paragraph 5.16 Make unnumbered paragraph 5.16.1 Add Paragraph 5.16.2 Calibration procedures may be maintained as manufacturers calibration instructions, electronic copies, or approved internal documents.

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WEATHERFORD AEROSPACE, INC. Calibration Control of Monitoring and Measuring Equipment

DOCUMENT NO.: QP 11-100 REVISION LEVEL: E REVISION DATE: 1-17-2013

INDEX Revision History Index 1.0 2.0 3.0 4.0 5.0 Purpose Application Definitions/Abbreviations Associated Documents Procedures 5.1 General Requirements 5.2 Adequacy of Measurement Standards 5.3 Environmental Controls 5.4 Intervals of Calibration 5.5 Recall System 5.6 Calibration procedures 5.7 Significant Out-of-Tolerance Condition 5.8 Adequacy of the Calibration System 5.9 Calibration Sources 5.10 Records 5.11 Calibration Status and M&TE Identification 5.12 Control of Subcontractor Calibration 5.13 Handling and Storage 5.14 Responsibilities 5.15 Nonconforming M&TE 5.16 Relevant Work Instructions

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WEATHERFORD AEROSPACE, INC. Calibration Control of Monitoring and Measuring Equipment

DOCUMENT NO.: QP 11-100 REVISION LEVEL: E REVISION DATE: 1-17-2013

PURPOSE 1.1 The Objective of this procedure is to establish and set forth the requirements for calibration of all precision measurement and test equipment used for acceptance (NDT, Final, Receiving , and In-Process) product or process at Weatherford Aerospace Inc. and its suppliers. The Intent of this procedure is to ensure control of the accuracy and reliability of measurement and test equipment used. The Intent of this procedure is to assure that all measurement and test equipment is within and conforms to prescribed methodological and technical requirements.

1.2 1.3 2.0

APPLICATION This procedure applies to all measurement and test equipment used for product or process acceptance, process control, and all individuals charged with performing the measurements and tests.

3.0

DEFINITIONS/ABBREVIATIONS 3.1 Calibration The comparison of measurement and test equipment or measurement standard of unknown accuracy to a measurement standard of known accuracy in order to detect, correlate, report, or eliminate by adjustment any variation in the accuracy of the instrument being compared. An artifact or process that is used as a defacto standard by agreement of the contractor and the customer when no recognized U.S. National standard is available. All devices used to measure, gage, test, inspect, or otherwise determine compliance with prescribed technical requirements. Those devices used to calibrate M&TE or other measurement standards and provide traceabilty. The verification of quality requirements as required by engineering drawing, customer requirements, and manufacturing process. This includes Receiving Inspection, InProcess Inspection, Final Inspection, & Non Destructive Testing (NDT). The ability to relate individual measurement results through an unbroken chain of calibrations to one or more of the following: 1. U.s. national standards maintained by the National Institute of Standards and Technology (NIST) and the U.S. Naval Observatory.

3.2

Consensus Standard Measurement and Test Equipment (M&TE) Measurement Standard Product Acceptance

3.3

3.4 3.5

3.6

Traceability

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WEATHERFORD AEROSPACE, INC. Calibration Control of Monitoring and Measuring Equipment

DOCUMENT NO.: QP 11-100 REVISION LEVEL: E REVISION DATE: 1-17-2013

2. 3. 4. 5. 4.0 ASSOCIATED DOCUMENTS AS 9100/ISO 9001 ISO 10012

Fundamental or natural physical constraints with values assigned or accepted by the National Institute of Standards and Technology (NIST) National standards of other countries which are correlated with the U.S. national standards. Ratio type of calibrations. Comparison to consensus standards.

Measurement Management SystemsRequirements for Measurement Processes and Measuring Equipment QMS -001 Quality Manual QP 7.4 Purchasing Procedure QP 7.4.2 Purchasing Information QP 8.3 Control of Nonconforming Product QP 16-100 Records QP 8.2.2 Internal Audit QP 20-100 Statistical Process Control ASME B89.19-2002 Gage Blocks PROCEDURES 5.1 General Requirements 5.1.1 A thorough inventory is required of all plant locations to assure full and complete coverage of all applicable M&TE within the facility. All equipment on this inventory is subject to this procedure. Personally owned Equipment All personnel are required to report and submit personal owned precision instruments, used to accept product, to Quality Control for inclusion in the calibration program described in this procedures. Purchase orders or procedures for calibration services shall identify or provide traceability to requirements for the standard to be used, accuracy, range of use and number of points to be checked (3 minimum unless otherwise stated in the applicable method standard) encompassing that range. All company and personally owned precision measurement equipment, used to accept product or to monitor process, is periodically calibrated for accuracy and reliability according to the schedule determined by Quality Assurance and this procedure. Requests for deviation from the detailed requirements of ISO 10012, with supporting justification, are submitted to the customer for approval. All measuring and testing equipment including but not limited to test software, shall be inspected and/or calibrated prior to its use. All types of equipment shall be checked and certified as applicable to the minimum, nominal, and maximum range of operations.
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5.0

5.1.2

5.1.3

5.1.4 5.1.5 5.1.6

WEATHERFORD AEROSPACE, INC. Calibration Control of Monitoring and Measuring Equipment

DOCUMENT NO.: QP 11-100 REVISION LEVEL: E REVISION DATE: 1-17-2013

5.1.7 5.2

All measuring and test equipment purchased shall be calibrated independent of the manufacturers or suppliers certification.

Adequacy of Measurement Standards Measurement standards are traceable and have the accuracy, stability, range, and resolution required for its intended use. 5.2.1 AccuracyUnless otherwise stated by the customer, the collective uncertainty of the measurement standards does not exceed twenty five percent (25%) of the acceptable tolerance for each characteristic being calibrated. Deviation The uncertainty requirements described in Paragraph 5.2.1 may be deviated. Deviation required documented statistical studies to ensure that the overall adequacy of the calibration is not adversely affected. The deviation is documented and maintained as part of the gage file. Classification of Measurement Equipment If at any time the classification or length deviation of any Gage Blocks (Level 2) used for the purpose of In-House Calibration falls below the maximum permitted deviations of length per ASME B89.1.9.2002. The gage blocks will not be used for In House calibration of equipment. They will be identified as Reference Only and a new set acquired.

5.2.2

5.2.3

5.3

Environmental Controls To ensure continued measurements of required accuracy, measurement standards are maintained and utilized for the purposes of device calibration in a clean and secure environment where the temperature is maintained between 65 and 78 degrees F. Calibration environment temperature shall be verified by use of a calibrated thermometer/hygrometer before in-house calibration activity and recorded in the inventory record and recall system entry for the device to be calibrated. Since &TE must be stored and utilized in the ambient temperature of the production facility, in extreme conditions it may be necessary to place the M&TE into the calibration environment 24 hours in advance of calibration to ensure normalization. This should not normally be a requirement for common hand held measuring equipment. Intervals of Calibration M&TE used to accept product is calibrated at least annually. The frequency of calibration is based on usage, environment, and calibration history. Intervals may be shortened as required to assure continued accuracy as evidenced by the results of previous calibrations. Intervals may be lengthened only when the results of previous calibrations provide definite indications that such actions do not adversely affect the accuracy of the system. 5.4.1 Guidelines for M&TE interval adjustmentAny decision to extend or decrease intervals must lie with the technician, who is familiar with all aspects of the device and its use. However, as a guideline consider the following: 5.4.1.1 Extension of intervalIf, for example, a device is calibrated on a monthly cycle, and four cycles have passed with no adjustment required, that device may be considered for extension to quarterly. 5.4.1.2 Decrease of interval When a specific device is found to be out of adjustment for two consecutive cycles, the interval may be shortened to 1/12 of the maximum interval until the extension rules of 5.4.1.1 above allow extension.
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5.4

WEATHERFORD AEROSPACE, INC. Calibration Control of Monitoring and Measuring Equipment

DOCUMENT NO.: QP 11-100 REVISION LEVEL: E REVISION DATE: 1-17-2013

5.5

Recall System A recall system is utilized to ensure mandatory and timely recall of all M&TE and measurement standards for re-calibration, ensuring that instruments are not used beyond the calibration due date. In those cases where the recalled instrument is essential to the manufacturing operation and calibration of the device would seriously affect critical schedule, the Quality Assurance Manager may review the past history and capability of the instrument and determine if production may continue using that instrument. This extension must be short term and in no case exceed 25% of the normal calibration cycle of the device. Calibration Procedures Procedures are provided and utilized for the calibration of all M&TE and measurement standards. 5.6.1 Minimum Requirement As a minimum the procedures specify the following: 5.6.1.1 Measurement Standards and equipment to be used (manufacturer and model or generic description). 5.6.1.2 The required standard 5.6.1.3 The accuracy of the Measurement Standard 5.6.1.4 The acceptable tolerance of each characteristic being calibrated 5.6.1.5 Specific instructions to enable the calibration personnel to adequately calibrate each instrument characteristic or measurement parameter of concern. 5.6.1.6 The number of points to be checked for each instrument and reference to the accuracy required and the range to be checked. Procedure Format and/or Source Procedures prepared in house are in the format of Quality Department Operation Instructions and meet the requirements. However, procedure available from the customer, DOD or other U.S. Government agencies, in manufacturers manuals, or published standard practices may be used provided they conform to this procedure and all contractual requirements. When no recognized standard exist for calibration procedure, measuring and test equipment shall be calibrated in accordance with manufactures recommendations and/or nationally recognized standard or practice.

5.6

5.6.2

5.6.3

5.7

Significant Out-of-Tolerance Condition When any M&TE, addressed by this procedure, is found to be outside of the normal tolerance or cannot be calibrated, calibration personnel will remove the device from service and identify the status of the device in the inventory record and recall system to indicate condition. The Quality Technician performs a formal investigation and assessment and determines the appropriate action with regard to material that the device may have accepted in error. If it is determined that suspect material may have shipped to the customer, the customer is contacted regarding recall or possible customer MRB disposition of the suspect product. [Reference the reporting requirements of QP 8.3 (Control of Nonconforming Productl)]. Disposition of out of tolerance devices shall be the responsibility of the Quality Technician, unless otherwise directed by the Quality Assurance Manager. Adequacy of the Calibration System Three specific systems in the Weatherford aerospace Inc. quality Plan monitors and ensure the adequacy of this procedure and the calibration system it describes. The are as follow:
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5.8

WEATHERFORD AEROSPACE, INC. Calibration Control of Monitoring and Measuring Equipment

DOCUMENT NO.: QP 11-100 REVISION LEVEL: E REVISION DATE: 1-17-2013

5.8.1 5.8.2 5.8.3 5.8.4

Adequacy Review In accordance with the requirements of QMS-001 (Quality Manual) this procedure is reviewed at least annually for adequacy. Internal Auditing As described in QP 8.2.2 (Internal Audit), this procedure is audited for conformance as well as adequacy. Corrective Action QP 8.5.2 (Corrective Action) addresses the methods for identifying problems in all systems and ensuring corrective action. Measurement Standards which are used to calibrate measuring and test equipment shall be certified annually by an independent laboratory which maintains measurement standards traceable to the National Institute of Standards and Testing (NIST). Certificates attesting to accuracy, date, etc., shall be required and kept on file. Independent calibration laboratories shall be Weatherford Aerospace approved and re-surveyed at 1 year intervals.

5.9

Calibration Sources M&TE and measurement standards are calibrated in house or by an outside source suing measurement standards that re traceable. All measurement standards used in the calibration system are supported by: a. b. c. d. e. f. g. Certificates, reports, or data sheets attesting to the description or identification of the item. The calibration source; Date of calibration; Calibration assigned value; Statement of uncertainty; A statement attesting to the fact that the measurement standards used to obtain the results were traceable; and Environment or other conditions under which the calibration results were obtained. NOTE: In situations where such data is not required, stating N/A on the certification is sufficient.

5.9.1 5.10

Control of Calibration Sources The requirements of QP 06-100 (Control of Suppliers) applies to all outside calibration sources.

Records The requirements of this procedure are documented with records that established schedules and procedure were followed to maintain the accuracy of all M&TE and measurement standards. The records are retained in accordance with QP 16-100 (Records). The records contain as a minimum: 5.10.1 5.10.2 5.10.3 5.10.4 5.10.5 5.10.6 5.10.7 5.10.8 5.10.9 An individual record of calibration on a computer or other means of control for each item of M&TE and measurement standards. A description and/or identification of the item. Calibration Interval Date Calibrated Person performing the calibration or review of certifications Identification of the calibration standard Calibration procedure used Calibration results and calibration actions taken. Calibration certificate or report number if applicable.
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WEATHERFORD AEROSPACE, INC. Calibration Control of Monitoring and Measuring Equipment

DOCUMENT NO.: QP 11-100 REVISION LEVEL: E REVISION DATE: 1-17-2013

5.11

Calibration Status and M&TE Identification 5.11.1 5.11.2 Numbering For consistency in identification of all M&TE, each item in the calibration system is identified with a unique identification number. Labeling All M&TE, is labeled to indicate calibration status with a calibration label that includes, as a minimum, the following information: 5.11.3 Date of calibration Calibration Due Date Identification of Calibrator

Limited Use M&TE Items not calibrated to their full capability or have other limitations of use, are labeled or otherwise identified with specific limitations. Label Location When it is impractical to attach a calibration label directly to the device, the label is attached to the item storage container or a tag affixed to the item. Measurement Devices which are not in system Measurement equipment, which is not used to accept product or control process and are not considered to be in the calibration system, is so identified. Any measuring or test instrument that is found without a current calibration sticker will be removed from service immediately pending investigation, recalibration, and/or re-certification after successful calibration.

5.11.4

5.11.5

5.11.6

5.12

Control of Subcontractor Calibration The requirements of this procedure are passed down to all applicable Weatherford Aerospace Inc. suppliers in accordance with the requirements of QP 7.4 (Purchasing Procedure and QP 7.4.2 (Purchasing Information). All subcontractor requested calibration is requested by purchase order. Records retained in Quality Assurance Office. Storage and Handling All M&TE and measurement standards are handled, stored, and transported in such a manner as to not adversely affect calibration or condition of the equipment Responsibilities 5.14.1 Quality Assurance is responsible for: calibrating; sealing all operator accessible controls or adjustments, that if moved could affect the calibration of the device; identifying each instrument; establishing calibration intervals; arrangements with outside sources for calibration services, as required; determining when repair or replacement of a damaged instrument is required; disposition of outdated or damaged instruments; notifying each department or individual, in writing, when calibration is due on instruments in their control ;and maintaining all records relative to J&TE and measurement standards as required by this procedure.

5.13

5.14

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WEATHERFORD AEROSPACE, INC. Calibration Control of Monitoring and Measuring Equipment

DOCUMENT NO.: QP 11-100 REVISION LEVEL: E REVISION DATE: 1-17-2013

5.14.2

Production is responsible for upkeep, handling, and storage of all instruments in productions control; delivery, when notified, of M&TE due for calibration to Quality Control. It is the responsibility of each operator to check his/her instruments daily to ensure that they are not due for calibration, damaged. If an instrument has passed its calibration due date, is damaged, the operator notifies his/her immediate supervisor and that instrument is removed from production and returned to Quality Control. Any instrument that cannot be removed because of size, delicacy of the instrument, or type of installation, is red-tagged and Quality Control calibrated or makes arrangements to have the item calibrated. Production places all material, which has been inspected with a gage that is past calibration date, significantly out of tolerance, damaged, or one whose tamper-resistant seals have been damaged on hold the pending formal investigation described in Paragraph 5.7. All measuring and test equipment shall be made available to the customer and/or regulatory authority representative for inspection when requested. The customer and/or regulatory authority shall assume responsibility for the condition of the measuring and test equipment while in their custody. Inspection personnel will be made available to the customer and/or regulatory authority to operate specialized measuring and test equipment or assist as needed.

5.14.3

5.15

Nonconforming M&TE 5.15.1 M&TE that is found to be out of calibration or out of the calibration cycle is immediately calibrated or removed from service. If the instrument cannot be calibrated, due to wear or damage, the instrument is removed from service, re tagged and store din a secure area for disposition by Quality Control. If equipment used to verify dimensional control is found to be out-oftolerance or does not conform to acceptable standards, Quality Assurance will determine if the out-of-tolerance condition has an impact on the quality of parts accepted with said equipment. If there is an impact of quality, parts checked with said equipment will be re-inspected after equipment is recalibrated or with a current calibrated equipment. If the parts are so measured have been shipped, customer will be notified of discrepancy.

5.15.2

5.16

Relevant Work Instructions (Calibration Instruction) 5.16.1 5.16.2 Refer to Gage Pack on desktop computer. All instructions are listed for each instrument for procedures. Calibration procedures may be maintained as manufacturers calibration instruction, electronic copies, or approved internal documents.

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WEATHERFORD AEROSPACE, INC. Calibration Control of Monitoring and Measuring Equipment

DOCUMENT NO.: QP 11-100 REVISION LEVEL: E REVISION DATE: 1-17-2013

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