Wilniesha Smith 5444 N. Longisland Drive Milwaukee, Wisconsin 53209 414-388-4907 wilnieshas@gmail.

com

Objective: Experience:

Obtain a position within your company as well as advance with the growth of the company through various position. Great Impressions Milwaukee, WI Customer Sales Representative 03/12 to 08/12 Assisted customers with placing orders for a very broad variety of printing jobs. Giving customers quotes for the various pieces that the company printed. Working with the designers to assure the design the customers are looking for are achieved. Cutting, gluing, folding, stapling, boxing and shipping finished printed products. Weekly checks in the printing equipment to assure they were running at its full potential. Quality control in printed pieces, I would pull a piece of printed material to check for image quality. Tracking the progress of orders that where placed as well as filing orders that are done and shipped. Tracking orders through Quick Books to assure Billing or payments made. Maintaining the appearance and cleanliness of the work facilities and. I handled payments for orders being done, cash or credit. Frontier Airlines CSR-Ramp Agent Milwaukee, WI 11/2004 to 11/2011

Direct air transport terminal cargo and ramp activities to provide fast and efficient services for passengers. Reviewing data on scheduled and estimated times of arrival and departure, destinations and down line stations stops, air cargo and passenger manifests in order to plan work activities. Directed preparation of loading plans for each departing flight and conferred with supervisory personnel to ensure workers and equipment were available for air cargo and baggage loading, unloading, handling activities and for ramp service activities. Team captain and Air Bus loadmaster trained. Analyzed records of operations and inspected facilities to determine effectiveness of existing methods, procedures and physical condition of facilities, equipment. Prepared and submitted recommendations designed to improve efficiency of cargo and ramp services. Push back certified on 319, MD 80, 747, 328 and 1900 Beech Craft.

Kids Footlocker Assistant Store Manager

Milwaukee, WI 04/00 to 10/01

Supervised ten to fifteen employees, scheduled work hours, resolved conflicts, determine salaries. Obtained merchandise form stockroom when merchandise was not on the floor. Inventoried stock and placed orders for stock that was needed. Trained and managed productivity status to achieve sales goals Milwaukee, WI 06/99 to 10/99

Footlocker Customer Service Sales Representative

Aiding customers in locating merchandise in the store or catalog, also placing orders and answering questions about the product they were buying. Arranging stock on the shelves, rack and sales floor to make it look appealing to the customers eye for purchase. Organizing weekly shipments in the storage room so that everyone could quickly get items to the customer. Milwaukee, WI 10/99 to 01/00

JC Penny Call Center Call Center Representative

Quoted prices and credit terms and prepared sales contracts for orders obtained. Checked inventory control and notified stock control department of orders that would depleted stock. Milwaukee, WI 09/96 to 05/97

Vilar Arts (Copy Boy Speed Printing) Printing Apprentice Education:

Examined printed sheets and adjusted press when printing was defective. Wire bindery, cutting, stapling, collating. Milwaukee, WI 1994 to 1998

Milwaukee Trade and Technical High School Printing and Publishing High School Diploma Printing Certificate Milwaukee Area Technical College Environmental Health Water Quality

Milwaukee, WI Currently attending

Volunteer:

I was a member of the Rewards and Recognition committee for Frontier Airlines. The committee would fundraiser for our companys employee customer appreciation week, that we had every year, as well as our annual holiday party for the employees, friends and family. I lead the food department. We would come up with food items to sell to raise funds and the menu items for the main events. Available upon request

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