Bill D.

Mohamed

H: 212-875-0330 C: 917-392-1104 bmohamed@capstoneerp.com 2250 Broadway, Apt. 5D New York, NY 10024

Technical Trainer and Functional Lead/Business Analyst: ERP Software Systems

Consistently rated as top instructor for technical knowledge, teaching tools and examples, patience, and responsiveness as evidenced by outstanding scores on participant evaluations. Extensive experience in blended learning approaches for Oracle E-Business Suite (EBS) including 11i (11.5.10.2) and R12., PeopleSoft (9.1), and JDEdwards EnterpriseOne (9.1). Comprehensive background in business/system analyst roles; capable of troubleshooting/testing systems to create a richer training experience and more robust post-production support. Business Analyst Competencies Multiple Systems Development Life Cycles (SDLC) Fit/Gap Analysis Requirements Gathering/Work Plans Business Process Reengineering (BPR) Configuration/Testing/Scripting/Debugging Training Documentation/FAQs Pre/Post-Production Support PL/SQL Troubleshooting/Updates

Technical Training Competencies User Productivity Kit (UPK) Developer 11.1 and 3.6.1 Analysis, Design, Development, Implementation, & Evaluation (ADDIE) Sharable Content Object Reference Model (SCORM) Compliant Computer-Based Training (CBT) / Web-Based Training (WBT) Instructional Systems Design (ISD) Customized Storyboards/End-to-End Scenarios Training Manuals and Desktop/Reference Guides Applications

Oracle Project Accounting Oracle General Ledger Oracle Purchasing Oracle Accounts Payable Oracle Accounts Receivable Oracle Inventory Oracle Fixed Assets Oracle Discoverer Oracle System Administrator Oracle Time & Labor Oracle iExpenses Oracle iReceivables Oracle iProcurement Oracle Quoting Oracle Order Management Oracle Application Implementation Methodology (AIM) Oracle Tutor Oracle iRecruitment Oracle Governance, Risk, and Compliance (GRC) Oracle Hyperion PeopleSoft 9.1 HCM, SCM, Financials, & Procurement Adobe Captivate Element K iLearn WebEx Computer Associates Unicenter Peregrine Service Center Primavera Project Manager Maximo Primavera Primavision Project Partners OP3 CA Clarity Project & Portfolio Management (PPM) Salesforce.com JDEdwards EnterpriseOne HP Quality Center SharePoint ServiceNow Microsoft Office Suite PROFESSIONAL EXPERIENCE CAPSTONE ERP CONSULTING, LLC, New York, NY, 2004 to Present OWNER/PRESIDENT - Provide technical training and pre/post production support to clients in business services, government, finance, software development, risk management, consumer products, pharmaceuticals, life sciences, higher education, and manufacturing. Built UPK online training simulations and customized job aids for 1. thousands of users and facilitated training on dozens of applications. Secured consistent engagements ranging from 2 months to 2 years over an 8-year period; built strong referral business and have frequently had contract extended based on positive client and user feedback. 2. Under tight deadline, self-studied and delivered simulated training on 3 3. Oracle applications; recognized by management as top Instructor of 30. 4. Condensed a 4-day Oracle UPK Developer 3.5.1 course into a two day5. training program and a 4-day Oracle UPK Developer 3.1 course into a 6. one day training program with remote support. 7. Built new software application and managed configuration/testing for Oracle Project Accounting (PA); trained management team on functionality and interface capability with Primavera. Leveraged Oracle Tutor to create customized training documentation and reference materials for Oracle Manufacturing. Representative Clients Ventura Foods Columbia University Savannah River Nuclear Solutions Kraft Foods Ernst & Young Michelin Towers Perrin Christies Novartis Integra Life Sciences Jeppesen Masco Contractor Services Insteel Industries EcoSys Management/Sun Trust Accellent U.S. Army Corps of Engineers

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CAPSTONE ERP CONSULTING, LLC (continued) Selected for functional lead role at Towers Perrin; resolved 90%+ of user inquiries and eliminated escalation to tier 2 or 3 support. As sole functional lead, implemented/managed deployment /training of Oracle PA, Primavera, OP3, and legacy systems across 70+ global sites. Only training consultant on a Towers Perrin assignment retained from original staff of 5; developed multiple customized training modules online self -study training simulations, meeting an exceptionally aggressive 1 month deadline. Reduced client costs at Towers Perrin by acting as one-stop-shop for all Oracle training and pre/post production work, eliminating need to work through Oracle directly. Testimonials We clearly got more than a training coordinator with Bill. We received a functional expert who willing and eagerly took every assignment that was given to him. Bill has provided quality results with outstanding effort. Project Officer, Enterprise Project Management Team Naval Facilities Engineering Command Bills performance was outstanding. He consistently demonstrated superb knowledge of Oracle Projects and helped the team and client resolve application, setup, configuration, and processing issues. Client, Military Sealift Command Excellent presenterclear and well-organized. Repetition of topics was useful to reinforce navigation for those of us who are not current Oracle users. Participant, Oracle Training

ORACLE CORPORATION, Reston, VA, 1999 to 2004 PRINCIPAL CONSULTANT - Provided Oracle training, business analysis, and systems testing support to Oracles DoD clients. Tapped to turn around a multimillion-dollar implementation project for the United States Army Corps of Engineers (USACE) that had fallen behind schedule; configured the PA module, wrote an end to end system test script, tested the system, resolved bugs using Oracle Metalink, and met very aggressive Go Live deadline. Co-created a customized best-in-breed training program to teach Oracle Project Accounting and other software programs to 600 Naval Facilities Engineering Command (NAVFAC) users at multiple locations. Troubleshot ongoing user issues and provided high-touch continuous training support to resistant users. In Project Accounting (PA) Lead role for Military Sealift Command (MSC) client, eliminated millions of dollars in accounting errors by identifying, troubleshooting, and resolving ongoing accounting issues and creating Oracle refresher courses to ensure users were using the product properly and optimizing its value. Selected as Rookie of the Quarter after just three months of employment at Oracle.

ARTHUR ANDERSEN LLP, New Orleans, LA, 1998 to 1999 BUSINESS SYSTEMS CONSULTANT For a chemicals and plastics client, acted as Team Leader on a JDEdwards OneWorld/Bourque Data Systems (BDS) ERP software implementation engagement.

AMERICAN MANAGEMENT SYSTEMS, INC., New Orleans, LA, 1996 to 1998 BUSINESS SYSTEMS CONSULTANT Analyzed accounting and financial systems for U.S. Department of Agriculture and designed interfaces between USDAs accounting system and AMSs proprietary Federal Financial System (FFS).

EDUCATION MBA, MANAGEMENT & MARKETING, A.B. FREEMAN SCHOOL OF BUSINESS, TULANE UNIVERSITY, New Orleans, LA, 1994 BACHELOR OF SCIENCE, TULANE UNIVERSITY, New Orleans, LA, 1989 ~ Major: Psychology; Minor: Spanish