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Sacred Heart University

DigitalCommons@SHU
Business Faculty Publications John F. Welch College of Business

1-1-2003

A Three Year Journey to Organizational and Financial Health Using the Balanced Scorecard: A Case Study at a Yale New Haven Health System Hospital
Andra Gumbus
Sacred Heart University, gumbusa@sacredheart.edu

Bridget Lyons
Sacred Heart University, lyonsb@sacredheart.edu

Follow this and additional works at: http://digitalcommons.sacredheart.edu/wcob_fac Part of the Business Administration, Management, and Operations Commons, and the Corporate Finance Commons Recommended Citation
Gumbus, Andra and Lyons, Bridget, "A Three Year Journey to Organizational and Financial Health Using the Balanced Scorecard: A Case Study at a Yale New Haven Health System Hospital" (2003). Business Faculty Publications. Paper 50. http://digitalcommons.sacredheart.edu/wcob_fac/50

This Article is brought to you for free and open access by the John F. Welch College of Business at DigitalCommons@SHU. It has been accepted for inclusion in Business Faculty Publications by an authorized administrator of DigitalCommons@SHU. For more information, please contact ferribyp@sacredheart.edu.

A three year journey to organizational and financial health using the ...
Gumbus, Andra;Bellhouse, Dorothy E;Lyons, Bridget The Journal of Business and Economic Studies; Fall 2003; 9, 2; ABI/INFORM Complete pg. 54

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Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

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