Sense and Sense-Ability:

The Artful Science of Hands-On Medicine

by
Allyson T. Collins
B.A. Magazine Journalism and Biology
Syracuse University, 2004

SUBMITTED TO THE PROGRAM IN WRITING AND HUMANISTIC STUDIES IN

PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF
MASTER OF SCIENCE IN SCIENCE WRITING
AT THE
MASSACHUSETTS INSTITUTE OF TECHNOLO

Hu
OF TECHNOLOGy

SEPTEMBER 2008

MAY 19 2008
LIBRARIES

@ 2008 Allyson T. Collins. All rights reserved.

The author hereby grants to MIT permission to reproduce

and to distribute publicly paper and electronic
copies of this thesis document in whole or in part
in any medium now known or hereafter created.

sAitc~iiV

Signature of Author:
I

Gracuate Program in Science Writing

May 13, 2008

Certified and Accepted by:

Robert Kanigel
Professor of Science Writing
Director, Graduate Program in Science Writing

Sense and Sense-Ability:

The Artful Science of Hands-On Medicine
by
Allyson T. Collins
Submitted to the Program in Writing and Humanistic Studies
on May 13, 2008 in Partial Fulfillment of the
Requirements for the Degree of Master of Science in
Science Writing

ABSTRACT
Listening to lung sounds, feeling the pulse, observing posture and gait-these are just a few
of the examinations that doctors perform on their patients. A physical exam exists for every
organ, from the brain to the bones of the feet, each carried out with the physician's senses.
For thousands of years, humans had been solely responsible for this exam ritual, until the
emergence of diagnostic equipment-CT scans, MRI scans, ultrasounds, echocardiograms,
mammograms, and more. In some cases, these devices replaced the physical exam.
But in areas of the world where technology is unavailable, and even in places where it
exists, many physicians and healthcare professionals cannot or will not to cede their tasks to
tools. Their goal: to maintain an environment in which technology and the learned senses
can coexist; an environment in which the physical exam remains an integral part of
medicine.
Thesis Supervisor: Robert Kanigel
Title: Director, Graduate Program in Science Writing

ACKNOWLEDGEMENTS
Thanks to Rob Kanigel for his vision, and for instilling in me his drive toward constant
improvement (sorry about the title). Thanks to Alan Lightman and Marcia Bartusiak for
their careful reads and insightful comments, and to Boyce Rensberger and Tom Levenson
for helping me become a better writer this year. Thanks to Shannon for the ever-flowing
water and tea, and for the smile that helped me remember the positives. Thanks to Ashley,
Andrew, Grace, Lissa, Megan, and Rachel for the laughs, collective sighs, and reflections on
my work. And thanks to MIT's School of Humanities, Arts, and Social Sciences for its
generous support of my research through the Kelly-Douglas Fund.
Special thanks also to Nancy Barros, for without her, Alaska would be absent from this
thesis; to Dr. Karen O'Neill, for the proper coat and Nome hospitality; to Jim Ferguson, for
the sleeping bag and for letting me crash in Gambell's clinic; and to Tina Mehrani, my
personal chef, bunkmate, and sharer of the kuthluk.

DEDICATION
To my biggest fans and the source of my strength-Mamie, Dad, Jonathan, Nate, Grammy,
Nani, Aunt Ann, and Uncle Joe. To everyone who kept a bit of sunshine in my Boston lifeAndrea, Jana, Genny, Kate, and Rosella. To my Boston crew-Brigette, Jaclyn, Megan,
Danielle, and Adam. To my lovely ladies-Amy and Nicole. To everyone who made me
who I am today-especially Daddy, Papa, and Grammy Roman. And to the one who
listened every night, put me in my place, saved my sanity, and told me that the best
investment I could ever make was in myself...

Gambell, Alaska, perches on the northwest corner of St. Lawrence Island,

overlooking the Bering Sea. On a clear day in Sivuqaq, as the town is called in the native
Yupik language, visitors can gaze beyond the invisible International Date Line to catch a
glimpse of what tomorrow looks like in Siberia, only thirty-six miles away.
Among the gray boxy homes, just a short four-wheeler or snowmobile ride from the
airport-the only route in and out of the village-sits a faded-red, trailer-like building: the
medical clinic. Here, Gambell's five hundred forty-nine residents seek treatment from four
community health aides and one physician assistant, Jim Ferguson. However, Ferguson
spends five weeks in the clinic and the next three weeks at home in Oregon, leaving the
health aides as the sole providers for nearly half of the time.
The nearest doctor? One hundred fifty-six miles to the northeast in the mainland city
of Nome. Weather permitting, it's a one-hour journey via $7,000 medical evacuation
(medevac) plane or one of two daily passenger flights. In Nome, patients can get x-rays of
bones and selected internal organs, but a trip to Anchorage is necessary to receive more
complex diagnostic scans, such as computed tomography (CT) or magnetic resonance
imaging (MRI).
Ferguson and his team of health aides rely primarily on their senses-touch, sight,
smell, and hearing-to identify medical conditions. As the physician-writer Lewis Thomas
proclaimed in his 1983 book The Youngest Science: Notes of a Medicine-Watcher: "To
watch a master of physical diagnosis in the execution of a complete physical examination is
something of an aesthetic experience, rather like observing a great ballet dancer or a concert
cellist." Though it may appear simple or old fashioned compared to sleek diagnostic

technology, this sophisticated, nuanced practice requires years to learn and often a lifetime
to perform well.
During the past two hundred years, medicine has evolved from doctors making
house-calls with simple bags of tools and remedies, to equipment-aided physicians carrying
stethoscopes, thermometers, and blood pressure cuffs, to often technology-dependent
healthcare professionals having an array of diagnostic tests at their fingertips-fingertips
they once used to palpate their patients. Indeed, Thomas pointed out: "Medicine is no longer
the laying on of hands, it is more like the reading of signals from machines."
Recently at Brigham and Women's Hospital in Boston, Brigette Richards, a young
physician assistant, reported to the cardiac surgery department for her first day on the job,
wearing a stethoscope around her neck. She still remembers her shock at what happened
next: a physician colleague, appalled at her accessory, told her to remove it immediately,
and never arrive at work with it again. If he wanted to examine someone's heart, he advised
her, he would order an echocardiogram; if he wanted to check someone's lungs, he would
order a chest x-ray. And so, as his new employee, should she.
Though an extreme example, this sentiment is not uncommon. As more and more
medical machinery emerges, some physicians question the merits of physical examination,
claiming it to be less reliable and less scientifically accurate than the highly technical tools
available. They say the exam falls short. Each individual doctor's capabilities and biases
factor into its performance; the neutral instrument is, therefore, superior. Over time, certain
elements of the exam have also been deemed obsolete, their responsibilities relinquished to
technology. A type of sinusitis is best detected through a CT scan. Only a throat culture test

can determine whether a bacteria or virus causes a sore throat. An analysis of lung function
is more sensitive than most physicians in identifying mild or moderate lung disease.
Doctors devoted to the physical exam are also free to acknowledge the benefits of
diagnostic tests. On a typical afternoon in Nome's hospital, Dr. Karen O'Neill and physician
assistant John Salmon receive a picture via telemedicine from Unalakleet, an Alaskan
village to the southeast. They sit at a computer to examine a man's ankle, its bones hidden
within the swollen joint. Because the ankle is straight, O'Neill decides it is not dislocated,
but the patient should still take the next flight to Nome for treatment. An hour later, though,
the health aides in the village send a digital x-ray showing two fractures in the man's leginvisible without a look inside the body. Change of plans: he will fly to a larger medical
center in Anchorage instead. "See, it's nice to have an x-ray machine out there. He can go
directly to definitive care," Salmon comments. O'Neill smiles. "There is a place for
technology. Technology in association with a good exam is a good thing." Nodding, Salmon
replies, "But it doesn't supplant the first part, which is a good exam."
In rural Alaska, examination is often the ultimate means for diagnosis. Of course, in
areas where tools are readily available, many say that physicians overlook the exam. It could
be called a dying art. Money is wasted if a doctor or hospital spends tens of thousands of
dollars on cutting-edge machines that go unused, according to John Gittinger, an
ophthalmologist and director of residency training at Boston University Medical Center. He
equates the result-an overzealous use of imaging methods such as x-ray, CT scanning, and
MRI scanning-to this: "If the only tool you have is a hammer, everything looks like a nail.
If you have $100,000 worth of high-tech equipment, you'll point it at everything you can
think of."

Today, technology occupies a prominent place in both medical training and practice,
which has led to an altered educational format. Instead of learning the exam at a patient's
bedside, students spend more time in the classroom. Two separate studies published in the
JournalofMedical Education revealed that seventy-five percent of medical-school teaching
took place at the bedside in the 1960s, compared to less than sixteen percent in 1978. The
percentage may be even lower today.
Not surprisingly, exam skills have been fading. In 1997, a study in the Journalof the
American MedicalAssociation found that medical residents recognized just twenty percent
of abnormal heart sounds-signs of heart disease; and Academic Medicine published a 1998
study in which third-year medical students detected only about forty-four percent of breast
lumps during the physical examination.
Machines are not always available to spot these types of conditions. Even sometimes
when they are, medical professionals may be better served by recalling their fundamental
training, and trusting their own bodies to detect the workings within another's. "Physical
diagnosis skills are critical," Ferguson says about working not only in remote areas of
Alaska, but in cities as well. "They help generate ideas for what technology you want to use.
Without physical diagnostic skills and a foundation of medical knowledge, you don't know
what you're looking for...They are your bread and butter, the foundation of everything."
To maintain enthusiasm for the exam, its advocates have called for a change in
attitudes toward the craft by portraying it as an enlightening journey, not a burden best left
to impersonal instruments. In a 1980 article in Forum on Medicine, Dr. Faith Fitzgerald
likened clinical diagnosis to a type of detective story, with disease as a criminal who leaves
clues that can be gleaned through the history and physical exam by the physician, a

Holmesian figure. Disease, like other crooks, marks its movements with fingerprints, which
the doctor can use to build his or her case for a certain condition and treatment. Fitzgerald
even suggested including The Adventures of Sherlock Homes as required reading in medical
school. "We will recognize success...when the clinical examination is seen by students as
the basic tool in solving the challenge of disease," she wrote, "the most exciting, interesting,
and gratifying intellectual exercise in all of clinical medicine."
Sixteen years later, in an article entitled, "Physical Diagnosis in the 1990s: Art or
Artifact?", Drs. Salvatore Mangione and Steven J. Peitzman expressed a similar sentiment,
writing that, "Other benefits will occur as physicians spend more time with their patients, or
rediscover the occasional Sherlockian gratification of a good call made with only one's
senses and a few simple aids to them."
These physicians practice alongside many medical experts who believe in
maintaining an environment in which the physical examination can coexist with technology,
with the exam serving as the precursor to testing, or in some cases supplanting it completely.
They face a daily struggle of educating both new medical professionals and their
experienced counterparts to increase their confidence in these delicate, yet significant skills.
In effect, they rally behind Thomas's call for increased reliance on physical diagnosis: "This
uniquely subtle, personal relationship has roots that go back into the beginnings of
medicine's history, and needs preserving."

"Just Look"
William Taylor works as a primary-care doctor, the first contact for a person wjho has
a medical problem. He sees patients at Beth Israel Deaconness Medical Center in Boston,
but his office is just a short walk away at Harvard Medical School. For the past eight years
he has served as director of the Patient-Doctor II course on physical examination, taught to
second-year students. It is part didactic, part hands-on, and all unfamiliar for these future
physicians who have spent the previous twelve months learning the organ systems and the
methods for interviewing patients about their medical histories. It's time to get close to the
body.
In conversation, Taylor takes long pauses to ponder lessons from his nearly thirty
years of experience. Once he speaks, his medical philosophies seem to flow effortlessly.
"When people ask why we still teach physical diagnosis, I say, 'Do you want students to just
be limited so they can't practice on ninety or ninety-five percent of people in the world?"'
he says. While medical technology may be readily available to wealthy urbanites in
industrialized societies, the majority of others are not so fortunate.
At the beginning of the nineteenth century, though, medicine even in the
industrialized world seemed bare-no stethoscopes, thermometers, or blood pressure cuffs,
let alone imaging options. Changes in the previous two hundred years had taken place
primarily in physicians' thoughts about disease, not in the manner of detecting it. During the
seventeenth century, physicians relied on the appearance and behavior of a patient, as well
as the patient's own description of symptoms, to diagnose a condition. Though doctors
might guide questioning, a physical exam carried little weight, if used at all. A patient's
subjective account, though possibly distorted by emotions or memory, served as the primary

source of diagnostic information. Both parties resisted touch as an intrusion, a violation, a

breach of the contract that had solely required verbal and visual interaction.
In the 1800s, "symptoms" only perceptible by a patient were distinguished from
"signs," marks of disease that a physician could actually observe through his senses,
including body temperature, tenderness, and abnormal masses beneath the skin's surface.
The stimulus for this change may have been the work of the Italian anatomist Giovanni
Battista Morgagni, who wrote an exhaustive paper in 1761 about the locations and causes of
diseases as he observed them through anatomy. He did not learn the secrets of the body
when it was alive, but uncovered them after death, performing more than seven hundred
autopsies. His work encouraged physicians to dissect bodies, study markers of disease, and
connect these markers with symptoms that living patients experience. The insides of one
person who had chest pain revealed a blood clot in the heart. Cyanosis, or bluish skin, could
be traced to a narrowed valve between the heart and the artery that supplies the lungs with
deoxygenated blood, a condition known as pulmonary stenosis. "The practice of dissecting
bodies to find physical evidence of disease began to transform some eighteenth-century
physicians from word-oriented, theory-bound scholastics to touch-oriented, observationbound scientists," Stanley Joel Reiser wrote in Medicine and the Reign of Technology.

The same year that Morgagni announced his research, the Viennese Leopold
Auenbrugger published a booklet describing percussion: striking the body with the fingers to
generate sounds that indicate whether an underlying organ is healthy or diseased. His work,
however, was nearly ignored until after the turn of the century, when Napoleon's personal
physician translated it from Latin into French and taught percussion to his medical students,

including Rene Laennec. He went on to revolutionize the field of medicine in 1816 with an
invention, the stethoscope, which made it possible to eavesdrop on the heart and lungs.
The device was borne from Laennec's desire to detect signals directly from the heart
of a woman who had a rare disease. Modesty prevented him from placing his ear to her
chest. More than a century later in 1943, an advertisement in This Week magazine compared
his tool to Bayer Aspirin, naming both among the "great triumphs in medical history." The
ad described Laennec's dramatic moment of discovery as such: "Suddenly, without a word,
the doctor grasped some sheets ofpaper...rolled them into a cylinder...applied one end to
the patient's chest...the other to his ear. SIGNALS...he heard enough to make his own heart
pound!"
Laennec soon moved from using a paper stethoscope to employing a nine-inch-long
wooden cylinder, orienting the single earpiece toward himself and the chest piece toward the
patient. Three years after this invention, Laennec wrote his own essay-a more
comprehensive nine hundred twenty-eight pages compared to Auenbrugger's ninety-fiveon auscultation, a word that originates from the Latin verb auscultare, "to listen." His
attention to detail may have led to the more ready acceptance of this practice by the medical
community. But it was Hippocrates who had first vividly described the basic process of
auscultation in his De Morbis: "You shall know by this that the chest contains water and not
pus, if in applying the ear during a certain time on the side, you perceive a noise like that of
boiling vinegar."
During the next few decades of the nineteenth century, stethoscopy evolved into a
common practice, and the stethoscope became the trademark of the modem medical
professional. Though this invention enhanced a physician's ability to hear the sounds of the

chest, it also served as a barrier between doctor and patient. "It was the earliest device of
many still to come, one new technology after another, designed to increase that distance,"
Lewis Thomas wrote. It seems that as soon as physicians were willing to accept the sense of
touch as necessary for diagnosis, they erected a new barrier in the form of technology.
The advances continued during the second half of the 1800s and the early 1900s with
the thermometer, the x-ray, and the blood pressure cuff. The last was initially resisted
because doctors were convinced that by directly feeling a patient's pulse they could gain
more information about the fullness, tension, rate, rhythm, and force of blood flow. But that
sentiment quickly faded, and today, with electrocardiograms, ultrasounds, CT scans, and
MRI scans, Reiser lamented, "The physician has become a prototype of technological man."
Many, however, say that doctors and patients should be thank1ful that tools have
allowed a more exact science to partially replace physician subjectivity. Dr. J. W. Carhart, in
an 1895 editorial about the thermometer, wrote that such inventions have eliminated "the
shadowy veil that for centuries obscured [medicine's] beauty." Carhart warned, though, that
enthusiasm for these instruments should come with great caution. Reverence for and training
of the educated touch must be maintained. "The modern sewing-machine, with its marvelous
capacities, is a monument of our civilization," he wrote, "but it can never wholly usurp the
place of the delicate needle in the deft fingers of an intelligent woman."
Endeavoring to keep the faculties of the hands, eyes, ears, and nose sharp in an era
that elevates equipment, William Taylor stands from his desk chair in his Harvard office,
and though he will not be examining patients, grabs his white coat and slips it on. That
garment and the stethoscope in his pocket are an attempt to "look the part" of a doctor, and
to "remind them why they're here," he says, referring to the one hundred seventy-five

Patient-Doctor II students he is about to address. It's time for the Monday afternoon lecture
and small-group practice of a selected portion of the physical examination. Today:
musculoskeletal exam of the shoulder and wrist.
He heads across the hall into an amphitheater, still only a fraction filled, and strides
down the stairs toward the front of the room. Within minutes, as the clock slips past the
starting time, the group swells to the full number of students, who prepare for the lecture by
flipping through anatomy textbooks or leafing through the day's agenda. As others sneak in
the last few bites of their lunches, one amused student waves a reflex hammer, a holdover
from a previous neurology exam.
After Taylor makes a few introductions, another professor notes the short-sleeved
clothing choices of the students, despite the forty-five-degree temperature outside. "I'm glad
to see that a lot of you are prepared," he comments; it's easier to access the shoulder joint
with direct skin contact. He turns the conversation over to the first speaker, Arun Ramappa,
a sports-medicine specialist who wears a tan sport coat in lieu of the more traditional white
doctor's garb. Ramappa quickly gets down to business.
"The basis for the physical exam is what?" he asks, and before the students can
respond, he answers his own question. "It's anatomy." The two main points to remember for
the orthopedic exams are to keep a picture of the body's anatomy in your head, and to
consistently perform the parts of the exam in the same order. Translation: practice. "When
you go through something, do the same thing every time so it becomes rote," he says.
(Across town at Tufts University School of Medicine, Elisabeth Wilder, an internal
medicine doctor, teaches students a similar lesson with a slight twist: practicing on healthy

patients. "Every time you look at a normal ear, you're going to be quicker to recognize an
abnormal ear," she says.)
As Ramappa continues to instruct on maneuvering the shoulder to test its range of
motion, students scribble on anatomical maps of the body and jot notes on the back of the
day's agenda. Just when the PowerPoint slides with sketches and photographs of the
movements begin to seem repetitive, he jolts the crowd to life with a video clip intended to
illustrate the accuracy allowed by this complex joint: onscreen, Major League pitcher Randy
Johnson delivers a fastball toward home plate. Before the batter can swing, a dove flies in
the path of the ball, and meets its demise in an explosion of white feathers. A second of
silent shock gives way to a burst of laughter and, encouraging the liveliness, Ramappa plays
the video again, and then once more. That, he all but says, is what the shoulder can do.
"Anytime you do an exam, you look, you inspect," he reminds them. "The next thing
you do is palpate, you touch," he says, turning to projected pictures of him performing a
shoulder examination on a female athlete. In the images, he lifts and lowers the arm, first to
the front, and then to the side of the body, and at different angles until the woman's raised
hand indicates "enough"; her motion has reached its limit.
In the beginning, the process of physical diagnosis seems overwhelming. Textbooks
divide it into four methods--inspection, palpation, percussion, and auscultation-requiring
its practitioners to look, feel, and listen to sounds produced by internal organs when the
body is tapped and to noises of bodily processes, such as heartbeat and breathing.
In fact, a truly comprehensive physical examination is never performed. It would
take hours, even days, as the exhaustive list of possible exams is as long as the litany of
body parts-face, eyes, ears, nose, mouth, throat, neck, shoulder, arms, hands, chest, back,

heart, lungs, abdomen, legs, feet, genitalia-and each requires its own set of intricate
maneuvers. "What's right, however, is to think about what the patient might have," Taylor
says, based on information from the patient's medical history, and then focus the exam to
determine which conditions are likely to be the culprit of certain symptoms.
The exam is, therefore, custom-built for the patient. If the patient's wrist is swollen,
assessing her brain function is futile. Unless, of course, she braced herself as she fell in a fit
of dizziness. This elaborate process is thus complicated by the nature of the body, in which
seemingly unconnected parts and events can be intimately related.
Illustration: a male patient in his sixties enters the doctor's office. His chart shows
high blood pressure, diabetes, and high cholesterol, all risk factors for atherosclerosis, or
hardening of the arteries. If he has atherosclerosis, his blood may not circulate properly. To
check for evidence of this, one of the best places to look is...his foot, and its pulses. These
peripheral vessels may reveal a blockage in an artery upstream, closer to the heart.
To inspect the "dorsalis pedis" pulse, first find the firm tendon that extends from the
big toe, on the top of the foot. Approach the foot from the instep, and place the thumb on the
sole, and the three forefingers on the top. The forefingers should be positioned away from
the ankle and next to the tendon, more toward the second toe. If no pulsation is found, move
the fingers slightly to the left and right, and up and down the foot. If still not detected, the
pulse is graded a zero, so an artery may be completely blocked; if barely felt, it's a 1+,
which may mean that an artery is narrowed; a normal pulse is a 2+; a strong, bounding pulse
is a 3+; and a pulse that balloons out with each beat is a 4+, which might indicate an
aneurysm, a weak and bulging blood vessel on the verge of bursting. Now, move to the next
artery in the foot for the "posterior tibial" pulse.

To learn such exams, students must develop new psychomotor skills as well as the
capacity for mental multitasking. They aim to simultaneously observe with individual senses
and process the significance of a finding, such as feeling the pulse and grading it. The
stomach that echoes when tapped reveals that it is filled with gas. The lungs that swiftly
expel air and produce a "cracked pot" sound when the chest is struck indicate tuberculosis.
The heart that makes a rumbling, "grrrrr dup" noise through the stethoscope signifies the
backflow of blood through a valve.
"You train your ears to hear just the way you train your fingers to feel," says
Katharine Treadway, an associate professor at Harvard Medical School and a primary-care
doctor. "It's like learning to read. You start by sounding out the letters, then you focus on
figuring out the words." While learning the exam, doctors first try to identify sounds and
visual clues, and then decipher their meaning. This, in turn, leads to a constant inner
conversation by the physician, asking and answering his or her own questions as each area is
checked off the list. Is the breathing normal? Is that an irregular mole on her arm? Is his
abdomen tender to the touch?
According to Taylor, uniting the language of examination with this diagnostic
thinking requires specialized reasoning. Doctors must consider both the information gained
from the examination as well as past observations of conditions; hence Wilder's emphasis
on performing exams on healthy patients. Based on information from the patient's history
and past experiences, doctors zero in on a list of possible diagnoses from the start, and use
the exam to reason whether a certain disease is more or less likely to be the culprit. If the
first set of potential diagnoses doesn't identify the problem, a physician then revises the
possibilities, and continues this process until the most likely candidate is found.

Recently, Taylor's office received a call from an eighty-year-old woman who had
been experiencing pain in the left side of her neck for the past two weeks. At times, it shot
up to her ear and down to her chest. The nurse who spoke to her was concerned about a
heart attack, so she suggested that the woman drive straight to the emergency room. She
refused, but agreed to be examined by Taylor at his office. He listened to her tell of pain
when carrying her groceries, noticed that her arm hurt when she moved it in certain
directions, and zeroed in on tenderness in one area. Diagnosis: a strained tendon. Treatment:
pain-reliever and a heating pad.
She did eventually undergo a chest x-ray and electrocardiogram to rule out a heart
problem undetectable through physical examination. But Taylor's patient still avoided an
unnecessary trip to the emergency room-the result of a careful exam.
Katharine Treadway tells of a patient she had followed for years who came in for a
routine check-up of his heart murmur. He had no symptoms, but through her stethoscope
Treadway detected a change in the murmur's sound; it had become more pronounced. She
sent him for an imaging test, an echocardiogram, which found a narrowing of the aortic
valve, through which blood flows from the heart to the rest of the body-grounds for
surgery. If Treadway had not noticed this abnormality, the patient might have returned home
and suffered a heart attack.
"Part of what a good doctor does during the interview is think of ways that the
physical exam is going to help provide direction in the diagnostic process," Taylor says. As
in Treadway's case, the history and physical can lead to the next step: a turn to technology.
In his book, The Birth of the Clinic,Michel Foucault wrote that "observation and experiment
are opposed but not mutually exclusive: it is natural that observation should lead to

experiment," as long as the experiment targets a specific finding from the exam. Some
diagnoses are clinically silent, or impervious to the physical exam, such as a small lung
tumor. Other times, a doctor might identify a neurological problem during the exam and
know which part of the brain is responsible, but need an MRI scan to determine whether the
culprit is a tumor or a stroke.
An hour passes in Harvard's amphitheater, signaling the next portion of the
afternoon: small-group instruction. The students disperse into classrooms, followed by
eighteen doctors who will lead the following two-hour segment. In one room, four men and
four women gather around a table and await their next lesson. They talk quietly until the
boisterous Tom Holovacs enters and steps to the front-"Don't call me Dr. Holovacs," he
says, by way of introduction. He's a sports-medicine specialist from Massachusetts General
Hospital. Ignoring the three chalkboards and television screen, he rolls up his sleeves to
teach with his hands.
Though he offers the students a packet of notes ("You can chuck it when you leave,
but take it and make it look like you want it"), he gives them the opportunity to decide on
the teaching method. They vote for the "quick and dirty" approach of flipping through the
handout and asking questions, so he begins.
"This course, I think, is designed to divorce the history from the physical exam," he
says, but "you really shouldn't try to separate them. As you elicit the history, you're also
watching the patient and how they're doing things to give some idea of what you'll see on
the physical exam." Watch how they take their shirts off-are they in pain? Are they
straining? Look at their faces, he tells them. "It gives you a perspective on why it's

important to do a history and physical exam together." It's about how you observe, not just
how you touch.
Once doctors are able to interpret the language of symptoms, they can begin using
several senses at once, which both Holovacs and Wilder encourage of their students. When
she teaches in the clinic, Wilder makes sure that students appreciate the subtleties of
performing the exam. "You're always observing. When you're talking to someone, you
observe their symmetry, skin tone, facial expression," she says. "I want them to notice skin
abnormalities when they're doing a sinus exam. That's when they might pick up skin cancer.
Obviously that doesn't come quickly, but that's something I expose them to."
Next, Holovacs, like Ramappa earlier, emphasizes anatomy. "You can't understand
what you can't see," he says. "If you can't see a picture of the shoulder in your head," you
won't know what to look for when you're examining a patient. "When you look at someone,
it tells a lot about the diagnosis." To demonstrate, he calls for a volunteer.
A thin, muscular woman in front raises her hand. She takes off a button-down shirt to
reveal a tank top. "Sorry to do this to you," Holovacs apologizes, but immediately begins
probing her shoulder joint. He points to and names the muscles and bones-the trapezius,
the deltoid, the humerus, the scapula. One student removes her crimson Harvard sweatshirt
to feel the tendons and gaps of the joint, and another slips off a black cardigan to do the
same. The male students explore over their own shirts, mimicking Holovacs's actions. They
look back and forth between their bodies and the model in front of them, fingers moving
around slowly, unsure. They touch one shoulder, then the other, attempting to pinpoint the
correct spots.

Holovacs refers to the back of the volunteer's shoulder. If she were lacking muscle
bulk, he explains, it would look like a sinkhole, indicating atrophy. "That's inspection," he
says. "It's easy. Just look."
They move on to the biceps muscle. "Everyone can feel it on themselves. I'll show it
to everybody," he offers, walking around the room. He moves from student to student. "It's
hard on big guys," he tells one muscular male. "That's your biceps right there. Feel it? That
little thing right there."
Their pensive gazes gradually turn to more confident looks, as they nod in turn after
Holovacs shows them the target. They are preparing for their time in the hospital and clinic,
when they will be on their own, needing to identify the muscle on a patient in pain during
their first professional shoulder examinations.

"Learned at the Bedside"

Hundreds of years before the emergence of diagnostic technology, the intricacies of
diagnosis were learned through observation-observation, that is, of the most successful
practitioner who could be found. A man who aspired to be a physician worked as an
apprentice. He followed his mentor on house calls, watched his every move, noted the
successes and failures of treatments, and stored this knowledge until his first opportunity to
lay hands on a patient.
This form of apprenticeship, of learning at the bedside, may have originated with
Hippocrates, and appeared again in more modem times; a physician named Montanus
instituted the practice in the 1500s in Padua, Italy, and Hermann Boerhaave brought it to the
University of Leyden in the Netherlands during the next century. Boerhaave required his
students to propose diagnoses and treatment plans after examining patients.
In 1820s America, more than a decade after the founding of Massachusetts General
Hospital, administrators were still reluctant to allow students to walk the wards and study ill
patients for educational purposes. MGH's co-founders even set forth a list of ten rules for
the "admission and conduct of pupils"-an all-but hands-off policy. Number five: "On the
regular days of visiting the pupils are not to remain at the Hospital longer than is absolutely
necessary for the visits. They are not to converse with the patients or nurses." And number
six: "In all cases, in which it will be proper for the pupils to make any personal examination
of a patient, such as feeling the pulse, examining a tumour, &c. an intimation to that effect
will be given them by the physician or surgeon. It must be obvious that the greatest
inconveniences must arise, if such examination were commonly made by the pupils."

After the advent of bedside examining tools such as the stethoscope and the
ophthalmoscope for viewing the back of the eye, this began to change. Clinical instruction
moved from a passive to an active exercise under one of the greatest clinical teachers in
history: Canadian-born, English-trained Sir William Osler.
For many, Osler was and remains the ideal diagnostician. His vision served as his
most keen sense. He began by gazing into a patient's eyes, then scanning every inch of the
body. In Michael Bliss's biography entitled, William Osler: A Life in Medicine, Bliss wrote
of both children and adults who "remembered that [Osler] seemed to be able to look inside
them or through them." In the late 1890s at the newly established Johns Hopkins University
School of Medicine, Osler encouraged the presence of medical students in the hospital, and
was known to have said: "Medicine is learned at the bedside and not in the classroom." The
hospital and the clinic became places where students and residents could "round" to observe
and examine a number of patients, and to develop standard profiles of symptoms and
diseases. During rounds, the classroom is the hospital, and the textbook is a patient who
presents with a health problem, a mystery waiting to be solved. From Osler's time on,
bedside teaching became a cornerstone of American medical education, in which students
learned from patients and role models-attending physicians.
Though still used in the twenty-first century, the method has gradually diminished in
importance. Just two decades after Osler's institution of bedside teaching, Dr. Alfred
Worcester bemoaned the changing instruction of physicians in a 1912 article in Boston
Medicaland SurgicalJournal.He referred to the "old days" in which a student would study
under a doctor and "instinctively imitate his teacher's methods."

The mid-1900s saw medical students training in better-equipped hospitals with more
highly educated professors, but the apprenticeship aspect continued to decrease. The
environment was complicated-patients began spending less time in the hospital, resulting
in fewer opportunities for student learning; as diseases were researched in more detail, more
time was necessary for studying information to yield the proper diagnosis; and with the
emergence of diagnostic technology, less time was spent examining patients when a test
could produce similar results. In the time crunch, something had to give; namely, time spent
teaching, which led a 1992 article in the Journalof the American Medical Association to

comment about today's clinicians:

...they have little time to spend at the bedside exercising and maintaining
their clinical skills. As the latter atrophy, so too does their ability and
inclination to investigate, much less model and teach, medical history taking
and physical examination. It thus should come as no surprise to find that
those they teach mimic their reliance on the diagnostic laboratory and their
interest in its biologic insights...
With this reasoning, students cannot be blamed. The responsibility for change rests
with leaders of medical education programs, not those who emerge from them. In his
preface to Evidence-BasedPhysicalDiagnosis,Dr. Steven McGee wrote, "One can hardly

fault a student who, caring for a patient with pneumonia, does not talk seriously about
crackles and diminished breath sounds when all of the teachers are focused on the subtleties
of the patient's chest radiograph."

Physician-writer Sandeep Jauhar editorialized his own learning experience during the
past fifteen years in a 2006 article in the New EnglandJournalofMedicine. Jauhar
explained his encounters with physical diagnosis by first describing his mentor: "Even as he
went through the motions of physical diagnosis, he appeared to be dismissing it...We
residents were apt to regard the physical exam as an arcane curiosity.. .Technology ruled the
day, permitting diagnosis at a distance." On the other hand, he went on, "...there were a few
physicians--old souls? lost souls?--who proselytized on behalf of physical diagnosis,
ascribing to it an almost mystical power."
One of the "old souls" at Boston University is not so old. Dr. Subha Ramani has
been practicing for only about twenty years herself, yet is still one to highlight the virtues of
bedside diagnosis. Ramani trained in internal medicine in India, and identifies more with
Hippocrates and Osler than with their modern, technology-based counterparts. "I come from
a very different style of medicine," she says. "We didn't have the ready access to technology
that people here have. We really depended on our clinical skills to make decisions."
After finishing her residency, Ramani moved to the States to find a starkly different
environment. "I saw so much conference room-based teaching and such technologically
dependent clinical care," she remembers. "I realized that clinical skills contribute so much to
patient care that people depending on technology don't realize."
When she began working at Boston University in 1998, she emphasized Osler's
principles of bedside instruction in an attempt to resuscitate clinical-skills teaching. In 2006,
however, she found that residents still scored under sixty percent on multiple-choice and
practical assessments of physical exam abilities. She showed these results to the chairman,

who created a new position for her-director of clinical skills development for the residency
program.
Today, she and her colleagues use both lecture and bedside rounds to review with
residents the techniques from the first and second years of medical school. They round with
groups of fewer than twelve residents, to ensure more personalized instruction. As she
describes the program, her dark eyes widen with excitement at the opportunity to translate
concepts from her Indian training to American healthcare. "I incorporate the old-world
medicine and ask trainees to justify why investigations are ordered," she explains. And in
the spirit of Osler--"I teach at the bedside."
This morning, nine internal medicine residents, four or five years senior to the
Harvard students, search their lists of patients for a suitable contender for rounds. As the
chief resident explains, "Every patient has findings," those idiosyncrasies that can be
detected through the physical examination, such as an inflamed eardrum, an enlarged
thyroid, or an abnormal blood vessel growing in the eye. "But some have better than others,"
he says. Those "better" findings are the symptoms that are more noticeable and easier to
identify, more conducive to the educational experience for the residents.
But learning the physical exam involves more than just recognizing the obvious. It
also includes becoming comfortable with every aspect of the process, and developing
confidence in one's own skills. Dr. Lorraine Stanfield at Boston University School of
Medicine points out, "The less comfortable our graduates are at the physical exam, the less
comfortable the residents are, the less comfortable the attendings are, and the attendings in
turn teach the students, so it becomes a self-fulfilling prophecy." Ramani examined this
trend in a group of Boston University doctors and discovered that many established

physicians feel uneasy instructing at the bedside because they lack faith in their own skills.
"People don't necessarily feel that their physical exam skills are sharp enough to pick up
what they want to pick up, so they just think they can use technology to answer questions,"
she says.
And consequently, the young physician, taught by an "unskilled tyro," overlooks the
crucial significance of a slight change in coloring or tenderness of the abdomen, noted Dr.
R. H. Kampmeier in a Southern MedicalJournalarticle from twenty years ago.
"Inexperienced, and failing any certainty or confidence in what he has learned from
examination, the young clinician throws up his hands and capitulates to technology."
Many in the field, novice and experienced, have argued for rebellion against
excessive use of tools for diagnosis, and for rekindling of respect for the senses and of faith
in the ability to distinguish between technology as a necessity and technology as a lazy
practice. Dr. James B. Herrick, in his 1928 lecture to the Alpha Omega Alpha medical
society, roused the audience with a call to revive physician authority: "The practitioner,
while properly in a state of humility before the many scientific diagnostic procedures, need
not be in a state of humiliation. He may still retain self-respect as he realizes that no x-ray
apparatus or other instrument is at once witness, jury and judge. He, the practitioner, still has
something to say as a witness, more as a juryman, and still more as a judge."
This crusade is, of course, easier communicated than achieved. Countless hours,
resources, and bodies--of both physicians and patients-are necessary to teach just one
student the fundamentals of and respect for the exam. And learning does not stop after
medical school, or even after residency. It extends throughout the entire career of a
physician. It requires a lifetime of work, dependent on each physician's desire to persist in

mastering the skills. "You have to train yourself over years and years and years to get good
at this," Harvard's Dr. Taylor says. "If we short-circuit that process by failing to train people
adequately, then we'll have people in the system who don't appropriately trust the exam."
Taylor smiles as he remembers his days at the University of Pennsylvania School of
Medicine more than thirty years ago, and his own physical exam education-it was quick,
briefly tacked on after two years of studying anatomy and physiology. "I didn't learn it very
well," he admits, which made him concentrate on improving his exam skills during
residency training. Taylor says that at sixty years old he continues to learn when watching
Ramappa and others teach the students. "My physical exam has a way to go," he says, the
grin fading to a serious expression. "I've only been working on it for a few decades."
Taylor has a head start on Ramani, but this does not deter her mission to educate her
successors. She arrives at the eighth-floor resident's lounge at Boston Medical Center with
the information for morning rounds: "We have a patient with a good cardiac exam on 6
North, and another gentleman with a lymphatic exam on 7 West," she reads from scribbles
on her makeshift notepad-a napkin. The residents respond excitedly to the lymphatic exam,
and file down the stairs. Before entering the patient's room, they slip on turquoise gauze
masks-the man may have tuberculosis. After a few moments of preparation, the nine file
inside and begin the medical ritual.
They stand in a semi-circle around the bed with Ramani near the head. With their
white coats on and stethoscopes in place around their necks, they take turns introducing
themselves to the patient, whose gloomy gaze sweeps the room. As Ramani guides him, the
bare-chested man swings his frail legs over the edge of the mattress, sitting up gingerly to

leave the bandage under his left armpit undisturbed. He grants permission for the exercise,
but sits motionless, hands in fists, fixing his stare downward toward his arms.
"Who would like to start us off?" Ramani asks. "And then we'll all jump in." Her
coal-colored eyes search for a volunteer to lead the lymph-node exam. Silence. The crowd is
hesitant-are they afraid to hurt the patient? Are they uncomfortable with their skills? To
ease the tension, Ramani jokes, "Someone once said, 'The definition of a volunteer is a
person who didn't understand the question."' They smile, and soon a female resident steps
forward.
"I'm not great at this," the woman begins, but reaches toward him with both hands.
She probes his neck with her index and middle fingers. Her circular motions move the skin
at one particular position; after a few moments, she shifts her fingers to explore the tissues
beneath another section of skin. The lymphatic system helps fight infections as part of the
body's natural immune defenses. Abnormal lymph nodes serve as physical evidence of an
infection, though many people have throat problems or allergies that can lead to slightly
enlarged lymph nodes. The resident checks for any suspicious changes-tenderness,
substantial enlargement (beyond the size of the tip of the pinkie), nodes that aren't shaped
spherically, and nodes that don't move when prodded. She names each of the glands she
detects: the submental, under the chin; the submandibular, below the jaw; the posterior
auricular, behind the ear. "Does anyone want to supplement? Add? Subtract?" Ramani asks.
They fill in a few additional nodes-upper cervical, supraclavicular-as she draws a
diagram of their locations on a piece of paper.
Then, Ramani walks around the bed. "It's best to examine certain nodes from the
back," she explains, for easier access. She quietly asks the patient to look straight ahead and

relax. "I promise I won't go anywhere near your bandage," she reassures him as he hesitates.
Her dark brown hands prod his long, pale neck. While Ramani explains her maneuvers to
the residents and the patient, he sits silently, staring off into space.
After Ramani's demonstration, the next resident moves into place behind the patient.
He begins a bit roughly, applying greater pressure than Ramani, but relaxes in a moment,
slowing his movements and feeling more carefully, conscious of each of the different nodes.
A minute or so later, another resident takes a turn, closing his eyes as his fingers move
gently, lingering on each intricacy below the skin. When he finishes, he pats the patient on
the shoulder in silent gratitude. They continue, and this time a female resident's fingers
move gracefully along the neck as if she's playing the piano, and she verbalizes her thanks.
"Are you still doing OK?" the next resident asks as she steps behind him. "It's like a little
massage," she comments, and at last, he smiles.
He remains quiet, however, as each of the nine scrutinize his "classic findings,"
eventually moving downward from the neck to assess the axillary nodes in the armpits. After
forty-five minutes, they file out, headed toward the cardiac exam on 6 North, leaving their
volunteer to relax.

"The Body Never Lies"

On a winter afternoon in Nome, Alaska, no patients are in sight. At just past one
o'clock, the sun is barely two hours in the sky for the day, its light prompting the snowy
rooftops to glisten as if covered with diamonds. Outside, it is minus eighteen degrees; inside,
where the heat is cranked to eighty, three women crowd around a desktop computer,
listening to a moaning sound reminiscent of a graveyard scene in a Halloween movie.
The leader of the group, Dawyn Sawyer, a physician assistant, moves her hand up
and down in the air with the rising and falling noise. She inhales with each lift and exhales
with each drop of her arm to mimic the respiratory phases emitted from the speakers. Her
female students shrug their shoulders in synch with the breathing as they attempt to identify
the abnormal lung sound. This is an auditory encounter with a mock patient.
"It's eerie sounding almost," Sawyer says, and confirms the noise in question: lung
crackles and wheezing. After a few more squeaks and whines to test their diagnostic
abilities, they move across the hall to the trauma room to practice examining each other's
respiratory systems.
These are not medical students, but they are learning to perform nearly all aspects of
the physical exam. When they leave Nome's Health Aide Training Center in a few weeks,
they will return to other "bush" villages, located off the road system and accessible only by
plane, often to serve as sole providers of medical care for a few hundred citizens. Whereas
Nome boasts doctors, nurses, and an x-ray machine, the remote towns have a hard time
recruiting even physician assistants to take their turn at physical diagnosis, owing to the
whipping winds, isolation, and high cost of living. To prevent their neighbors from living
without healthcare entirely, these health aides will complete fifteen weeks of formal training

and additional practical instruction in both the physical exam and emergency services. After
nearly two years of preparation, they will deliver care by following a Community Health
Aide Manual step-by-step, progressing through a history, exam, assessment, and plan
developed for hundreds of possible complaints.
Walter Johnson, a physician who practiced in the western town of Bethel in the mid1950s, encouraged this type of practice. Frustrated with the lack of care available in the
doctor-less towns, Johnson wrote to the area's medical director, explaining the urgent need
for trained medical aides in villages: "It is not a question of whether the villages shall be
treated by completely qualified medical personnel or by persons with less than full
qualifications, but a question of whether they shall be treated by persons with limited
qualifications or go untreated altogether."
In the late 1960s, medical aides began working as the "eyes and ears of the
physician" by educating the locals about hygiene and sanitation, and then started delivering
chemotherapy and other medications. Today, one hundred seventy-six bush villages have
medical clinics staffed primarily by health aides, who number more than five hundred.
In Nome, Sawyer instructs two of them during their fourth and final level of training.
"I like the physical exam. You've got your own cheat-sheet," she points out, referring to her
hands and the sense of touch. "It's all in our ability to understand what the body is trying to
tell us." As she considers her philosophy of the physical examination, she repeats her own
medical mantra: "The body never lies."
Alaska-native Dr. David Baines of rural Dutch Harbor in the Aleutian Islands has
another explanation. "You develop an intuition when you don't have all those fancy bells

and whistles around," he says, referring to advanced diagnostic technology. "They always
wonder how I do it," he continues with a chuckle, "but I just call it Indian magic."
A plane flight away in the St. Lawrence Island town of Gambell, physician assistant
Jim Ferguson works his own magic, basing his diagnoses on years of wisdom gleaned from
examining patients. Ferguson, who is originally from Canada and still bears the accent,
studied in the physician assistant program at Bowman Gray School of Medicine (now Wake
Forest) in the late 1980s. At that time, he never thought he would use the basic skills he
learned--drawing blood, manually processing complete blood count tests, and reading urine
dipsticks. "Up here in Alaska, in the bush, a lot of these types of skills come in handy," he
says.
With the help of several health aides, he runs these simple tests and communicates
daily with doctors in Nome on the telephone during "radio traffic" (the name a relic of shortwave radio days) and as needed through telemedicine by sending images and video clips.
Though he and the health aides do their best to treat patients without access to advanced
diagnostics, "technology makes your job easier when you have it," he says. The staff just
dug a digital x-ray machine out of storage where it had been for the past two years. Ferguson
looks hopefully at the computer screens on his desk where the images will eventually be
displayed, but only after he trains to use the equipment.
Though not opposed to using imaging methods, especially with broken bones or
chronic illnesses such as cancer or heart disease, Ferguson hopes to impart to every student
and health aide the work that goes into making a diagnosis. "Don't just run the test," he
says. "Think about what it is you're doing. Once you order a lab, you are responsible for
justifying it," and backing it up with evidence from your examination.

He shares this philosophy with the medical students, residents, nurses, and physician
assistants who spend a few weeks or months at a time rotating through Gambell's clinic.
They are most certainly adventurous, as they consent to living in the back room of the clinic,
listening to the howling wind, eating mainly pre-packaged foods, and answering emergency
calls in the middle of the night. However, their most important asset is confidence in basing
nearly every diagnosis on the physical exam. Ferguson remembers that it was such exotic
conditions that drew him to the area, when he responded to an appealing job posting-Wanted: physician assistant in remote Alaska town; communicate with nearest hospital via
radio. After working for years in scrubs in a general surgery department, he now wears
flannel shirts and rides to the clinic on a red four-wheeler, complete with a "We Love Our
Health Aides" bumper sticker.
"This is as much of a developing country as Ecuador," he explains. "To live in a
place like this, you need to have well-trained people who can rely on physical diagnosis, and
at the same time recognize something that really needs to be sent outside the village. You
need to know what you can treat on site and know how to do it, and know what can't be
dealt with here."
Back in Nome at dusk, the sun, which barely rose above the horizon all day, has
passed out of sight and left an orange-red burst of light in its wake. A few blocks from the
hospital, I enter a one-story house that doubles as a store. Its floor, walls, and even ceiling
display hand-painted Russian religious icons from across the Bering Sea, and ivory and fur
trinkets made by Natives. The white-haired owner emerges from the kitchen--his officewith a cup of coffee in hand, slurping every few minutes as he chats with me. His wire-

rimmed glasses have slipped to the edge of his nose, and when he speaks, he barely opens
his mouth.
When I tell him that I'm in town to observe medical care without diagnostic
technologies, he smiles. "You came to the right place," he says. He pauses for a moment to
think, and resumes with an anecdote. One of his sons, he explains, recently suffered a
construction injury, and will probably be crippled for the rest of his life. The doctors in
Nome misdiagnosed the man three times, according to his father, and due to a long waiting
list, they could not send him on a free flight to Anchorage for additional testing. Finally, he
paid out of his own pocket for the flight. An MRI scan revealed a "floating disc" in his back.
He now takes methadone, the only drug that seems to ease the pain.

Without advanced imaging capabilities in Nome, this man's son plainly paid a price.
But in hospitals and clinics across America where access to technology is more than ample,
another element is missing: Doctors are losing touch, and patients are forgetting what it
means to be cared for by perceptive hands rather than by machines. In a 2003 study in the
Archives ofInternalMedicine, nearly one quarter of patients requested diagnostic tests from
their doctors. So physicians are now being forced to explain their decisions for not using
technology-a double-edged sword. For some doctors, this may present an opportunity to
justify their own diagnostic skills and highlight the exam's significance; others may find it
less troublesome to merely order the test than argue with adamant patients.
Newspapers and websites also advertise full-body CT scans, in which patients
entrust their insides to a series of x-ray slices, hoping to get a clean bill of health or detect a
latent tumor before it spreads. These incidental findings, known to doctors as

"incidentalomas," can lead to additional tests, expenses, and radiation exposure just to prove
that a set of microscopic cells are benign--cells that never would have been identified or
called into question by a physical examination. This trust in quick-use tools is strikingly
similar to our love affair with other technologies, with typed emails replacing handwritten
letters, one-touch microwaves trumping slow-cooking ovens, and Wikipedia supplanting
bound volumes of Encyclopedia Britannica.
Patients may find it difficult to accept the role of physical diagnosis when even
medical professionals struggle to give it a proper place-is it an art or a science? For
hundreds of years, it seemed the practice fell into the former category. Customizing an exam
for a patient and perceiving the often unseeable requires a set of artistic attributes, including
curiosity, creativity, and originality. Even in a 1982 article in Southern MedicalJournal,Dr.
R. H. Kampmeier referred to a physician with these qualities as a "practitioner of the Art."
In recent years, the artistic quality of the exam has noticeably suffered. John Salmon,
one of Nome's physician assistants, mentions that one hundred years ago, doctors might
listen to a patient's chest for an hour, meticulously recording the sound's attributes. "The
development of the x-ray partially made this thing"--he waves the stethoscope around his
neck--"obsolete." Today, it is used more as a screening tool whose findings may lead a
physician to consult more advanced technology.
Many equate seemingly definitive diagnostic technologies with science and cast
aside physical diagnosis as merely an art, but Harvard's Dr. Taylor offers another take. He
insists that performing the exam is not an art. It is science. "What's art about it?" he asks,
shaking his head. He believes that the art takes place in the laboratory, where scientists
creatively generate hypotheses and strategies for testing them. Clinical doctors, he argues,

train their minds and senses to practice the scientific work of doctoring, by consulting data
and adopting a questioning attitude.
"We're not talking creativity here," he insists, referring to his own medical practice.
"I don't want a creative doctor, do you? I want a doctor who follows the rules, who knows
how to think, has the skills, knows how to listen, and takes me seriously when I have a
problem. That's not art."
As diagnostic tools emerged and were widely used after the turn of the twentieth
century, the art of medicine had no choice but to evolve into a scientific art. Doctors were
forced, for the better, to add scientific methods to their artist's palette; to broaden their scope
of possibilities in diagnosing a patient. And so, even with Taylor's rationale, it seems
impossible and irrational to separate the art from the science. Physical diagnosis is,
thankfully, both.
Today and in the future, in many areas of the world, medical technology remains
inevitable. X-rays, MRI scans, CT scans, electrocardiograms, mammograms, angiograms,
and ultrasounds will remain, or give way to even more advanced tools. But patients and
professionals are equally responsible for maintaining the credibility of the physical exam.
For trusting in fellow man. For understanding that technology does not always trump the
learned senses.
On my last day in Nome, Dawyn Sawyer is on her own in the outpatient clinic,
practicing the physical diagnosis skills she teaches to community health aides. She enters a
room to check on a fourteen-year-old Native girl who is experiencing sharp chest pains. The
teenager sits on the examination table, hunched over, her red-streaked brown hair covering
her face. She looks up, her forehead scrunched with pain, and rocks back and forth as she

answers Sawyer's questions; she tries to stay tough as she swings her feet, wearing black
Vans sneakers dotted with white skulls.
Sawyer asks her to describe the pain. When the girl remains silent, her parents urge
her to answer the question. "Tell her how long it's been since you've eaten," her mother
insists. A day or two, though she's been drinking tea, which calms her stomach. Sawyer
scribbles on a chart as she elicits answers to her clinical history questions. The girl is an
occasional soda-drinker and gum-chewer, with pain when she eats and sometimes during the
night as well.
"Let me do my exam on you, lady," Sawyer finally says, satisfied with the responses.
She washes her hands, and moves her stethoscope into position, looking toward the ground
as she concentrates on the sounds. Next, as she taught the health aides a few days earlier, she
braces the girl's shoulder as she probes her chest and back, pinpointing the pain.
Her parents and I step behind a curtain as Sawyer performs a rectal examination. Her
father, an Alaska Airlines employee, jokes with me about my flight to Anchorage that night.
It's a blizzard outside, but he promises I will leave on time.
After the exam, his daughter sits up again, and everyone looks to Sawyer for the
verdict. She explains her findings-musculoskeletal pain in the side of the girl's ribs (she
shows the location on her own body), and epigastric pain, touching her sternum. She knows
the girl's heart is fine, but she recommends blood tests on the off chance that there is a
problem with her liver or kidneys.
"I'm going to treat this musculoskeletal pain with Ibuprofen for inflammation,"
Sawyer explains, touching the teenager's foot as she whimpers from the pain. And without

consulting test results, she makes her diagnosis-"I think you've got a bit of reflux," she
says.
"We're going to get you feeling better. Let's see you back next week. And, I want
you to try something. If it's really bad, take liquid milk of magnesia. It's cheap. Just give her
a heaping teaspoon," she says, turning toward the parents. "If it's reflux, that will knock it
right out. It will help us figure out if that's what it is."
The family leaves the office at five o'clock, and three hours later the girl's father is
busy checking in passengers at the Nome airport. When I arrive at the counter, he laughs
that he told me so--an on-time departure is scheduled. He drags my suitcase away for the
security check. When he turns back to me, he pauses and changes the subject.
"You know that cheap stuff that she told us to try?" he says, referring to the milk of
magnesia. "It knocked the pain right out after all these days." He shakes his head, baffled by
the simple diagnosis, and simple cure. "She took it tonight, and the pain is gone."

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INTERVIEWS
(Including cited and background interviews,
e-mail follow-up correspondence, and observational meetings)
Baines, David. Family Practice Physician, Iliuliuk Family Health Services, Unalaska,
Alaska. Phone interview.
Ferguson, Jim. Physician Assistant, Bessie A. Kaningok Gambell Health Clinic, Gambell,
Alaska. Personal interviews.
Gittinger, John. Professor of Ophthalmology, Boston University School of Medicine;
Director of Neuro-ophthalmology Service, Boston University Medical Center.
Telephone interviews.
Holovacs, Tom. Instructor in Orthopedic Surgery, Harvard Medical School; Orthopedic
Surgeon. Observation of Patient-Doctor II Lesson, Harvard Medical School.
Jones, David. Associate Professor of the History of Science, Program in Science,
Technology, and Society; Director of the Center for the Study of Diversity of
Science, Technology, and Medicine, Massachusetts Institute of Technology.
Personal interview.
Nnoli, Aisha. Obstetrics/Gynecology Resident, University of California, Los Angeles.
Phone interview.
O'Neill, Karen. Emergency Medicine Physician, Family Practice Physician, General
Internist, Norton Sound Health Corporation; Medical Director, Health Aide Training
Center, Nome, Alaska. Personal and phone interviews.
Podolsky, Scott. Director, Center for the History of Medicine, Countway Library of
Medicine. Personal interviews.
Ramani, Subha. Associate Professor of Medicine, Director of Clinical Skills Development
for Internal Medicine Residency Program, Boston University School of Medicine;
General Internist. Personal and telephone interviews.
Ramappa, Arun. Instructor in Orthopedic Surgery, Harvard Medical School; Orthopedic
Surgeon. Observation of Patient-Doctor II Lesson, Harvard Medical School.
Richards, Brigette. Physician Assistant, Brigham and Women's Hospital, Boston,
Massachusetts. Personal interview.
Salmon, John. Physician Assistant, Norton Sound Health Corporation, Nome, Alaska.
Personal interview.

Sawyer, Dawyn. Physician Assistant, Norton Sound Health Corporation; Health Aide
Trainer, Health Aide Training Center, Nome, Alaska. Personal interviews.
Stanfield, Lorraine. Director of Clinical Skills and Simulation Center, Boston University
School of Medicine; General Internist. Personal and telephone interviews.
Taylor, William. Associate Professor of Medicine, Director of Patient-Doctor II Course,
Harvard Medical School; General Internist. Personal interviews.
Treadway, Katharine. Assistant Professor of Medicine, Harvard Medical School; General
Internist. Personal interview.
Wilder, Elisabeth. Assistant Professor of Medicine, Tufts University School of Medicine;
General Internist. Personal interviews.