INFORMATION COMUNICATION TECHNOLOGY

SKS 1362 Lecture Nine

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Dr. Qais Faryadi 2013: SKS 1362

Fundamentals Of E-Commerce

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What is E-Commerce?

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E-Commerce
Electronic commerce E-business Means buying Selling of products Buying services
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Electronic Commerce is the sales aspect of ebusiness. It is the exchange of data Financing Payment parts of business Transactions Use the internet and web to do business
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Ecommerce is divided into four types: 1. B2B 2. B2C 3. C2B 4. C2C

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B2C (Business-to-Consumer) Doing business with the general public. Using online catalogs Shopping cart software
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C2B (Consumer-to-Business) Consumer adds his/her project with fix budget online Companies make review of The offer Company bids Consumer study the bids Approves or disapproves
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C2C (Consumer-to-Consumer) Individuals can buy and sell online Online payment systems like PayPal Consumer can send and receive money online Example: eBay's auction service Person-to-person transactions take place
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What is Shopping Cart?

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It is an operating system Allows consumers to purchase goods services, Track customers, Pay online Book goods Order Goods
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How do online shopping carts differ from traditional? It is an invisible shopping cart. You enter an online store, See a product that fulfills your demand Place it into your virtual shopping basket.
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When you are browsing, Click checkout Complete the transaction Give payment information. Visa Master card
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Online Business Procedure

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Find a unique product Payment method Make an account Credit card acceptance company Marketing techniques Bring customers to your side
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No over night money Hard work Research Government regulation Legal matters
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Advantages and Disadvantages of Ecommerce

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Advantages of Ecommerce Faster buying Faster selling Easy to find what you want. Any time can buy. The shop will not close Many customers, No geographic limitations Low costs Better quality of services.
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No need to set up a company Easy to begin and Supervise your business. You can easily select Products Different shops No need to travel
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Disadvantages of Ecommerce Good or bad people Creates a business. You lose a lot of money Product quality. Mechanical failures can Cause Unpredictable effects

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No direct customer to company interactions, Loyal or not There are many hackers Waiting for opportunities, Ecommerce site, service, payment gateways, prone to attack.
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What is Netiquette? Ethics?

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There are no facial clues No body-language To understand another person, No face to face Meetings.
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It is good manners To be polite and helpful, Being kind Being mindful of the fact that others may see things differently than oneself. Being polite to others.
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Respecting others' privacy and not doing anything online that will annoy or frustrate other people. Three areas where good netiquette is highly stressed are e-mail, online chat, and newsgroups.
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People that spam other users Unwanted e-mails Messages have very bad ethic. You don't want to be one of those people. If you're new to a newsgroup or online chat room, it may help to observe how people communicate with each
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Internet Services

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Celcom Broadband

Izzi Wireless broadband Jaring Maxis broadband Streamyx..

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The World Wide Web

3W
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The World Wide Web WWW or W3, is a system of interlinked hypertext documents accessed by the Internet.
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The World Wide Web (WWW) is a global information medium which users can read and write using computers connected to the Internet.
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What is http?

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Hypertext Transfer Protocol, the data transfer protocol used on the World Wide Web.
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HTTP determines how messages are Formatted Transmitted, what Actions Servers And Browsers must take For commands.
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Lots, Lots, and Lots Of Love!