Join Team Starfish to help the Family

Holiday Association give disadvantaged

children a much-need family break

The Malta Marathon | Half Marathon

Sunday 28 February 2010

07847 644 768

abi@familyhoidayassociation.org.uk
www.familyholidayassociation.org.uk
Registered Charity Number 800262
 Run your dream marathon or half marathon
in beautiful Malta
Runners who discover the Malta Marathon know they’re on to a good thing. With a relaxed atmosphere,
stunning surroundings, and February temperatures on average 10°c higher than the UK, Malta in February is the
perfect location for a marathon.

Both the 26 mile and 13 mile courses begin in Mdina, the ancient walled city at Malta’s highest point, and wind
down through the hills - perfect for achieving a personal best time. The race finishes in Sliema, near to the team
hotel and Malta’s fabulous coastline.

If you are looking for a challenge

to kick-start 2010, why not join our
Malta Marathon team?

Why run for the Family Holiday Association?

Team Starfish is raising funds to help give children living in poverty
the chance to create some happy childhood memories.

For over 30 years, the Family Holiday Association has given families
dealing with difficult circumstances the chance to enjoy a break away
from the stresses of daily life, usually at the seaside—something that
so many of us take for granted, but something that is an unreachable
dream for millions of children.

You will be helping families coping with desperate circumstances:

those dealing with disability, bereavement, poverty, mental health
problems, inadequate housing, or
abuse.

Typically, a family granted a break spends a week staying in one of our caravans in
a UK seaside town. These simple holidays can help strengthen relationships within
the family and give family members a fresh perspective, providing them with the
motivation to make positive changes to their lives.

This story of a family the charity recently assisted highlights the value of a holiday
for a family in need: The three Hilliard children live with their mother, who is now
a single parent after Mr Hilliard died in spring 2005. Mrs Hilliard, who suffers from
depression and has recently been diagnosed with cancer, felt the family needed
some time away together. Their welfare agent said, “The family are going through
a chaotic stage at the moment. The holiday has given them a chance to step back
and reflect.”

Over 2 million UK families are unable to afford a simple break by the seaside. By
joining Team Starfish and running for the Family Holiday Association, you will be
helping children from those families—children who have never smelt fresh sea air,
or felt sand between their toes.

Family Holiday Association 16 Mortimer Street London W1T 3JL Tel: 020 7323 7290 Fax: 020 7323 7299 events@fhaonline.org.uk www.fhaonline.org.uk Registered
Charity no 800262. A Company Limited by Guarantee Registered No 230111337 England. Belleair Holidays’ ATOL no. is 0828.
Malta Marathon team benefits
With support from the Malta Tourism Authority, the Family Holiday Association has teamed up with Teamlink
Travel to form some great packages for you.

£299 Bronze package:

♦ Return flights from the UK to Malta with Air Malta departing Friday
26/02/2010 and returning Monday 01/03/2010
♦ Airport transfers in Malta
♦ 3 nights twin share bed & breakfast in the 3* New Tower Palace
Hotel, on the seafront promenade in Sliema (pool pictured right)
♦ Entry into the Malta Marathon or Half Marathon
♦ Post-race gala dinner celebration
♦ Transfers to and from the race
♦ Dedicated support team in Malta
♦ Fundraising support and personal online fundraising page
♦ Expert training support
♦ Regular team newsletters
♦ Exclusive running vest and t-shirt
♦ Exclusive Malta excursion courtesy of hosts Malta Tourism Authority

£319 Silver package: Everything included in the Bronze package, plus an upgrade to the 4* Preluna Hotel

£373 Gold package: Everything included in the Bronze package, plus an upgrade to the 5* Palace Hotel

Your training support team

The Family Holiday Association welcomes on board Mark Gardner, Jarlath O’Hara and Rory Coleman to reinforce
Team Starfish at the Malta Marathon. With over 660 marathons, 210 ultra-marathons, 10 world records and a UK
record for running 7 marathons in 7 days over two continents under their collective belts, the boys will
contribute to regular newsletters containing training programmes, nutritional advice, tips on clothing as well as
running a pre-race UK training seminar and Q&A session in Malta
prior to the big day. Alongside the advice and tips the three runners
will be joining us over the 13.1 and 26.2 mile circuits to ensure you
are fully supported in this fantastic event.

Raising funds for families in need

By running for the Family Holiday Association in Malta, you will be joining Team Starfish, a team committed to
raising funds to help give children living in poverty the chance to enjoy a much-needed break away with their
family, probably for the first time.

Each Team Starfish member is asked to raise a minimum of £300, and will be given comprehensive guidance in
developing a fundraising plan.

If you wish, for every pound you raise over £300, you may have an equal amount in travel costs (up to a value of
£299) refunded.

Sign up now!
Places are filling fast! Return the attached entry form or contact Abigail Pugh via 07847 644 768 or
Abi@familyholidayassociation.org.uk to find out more.

Facebook: www.facebook.com/famholidayassoc Web: www.familyholidayassociation.org.uk

Twitter: @famholidayassoc Phone: 07847 644 768
Email: abi@familyholidayassociation.org.uk
Family Holiday Association 16 Mortimer Street London W1T 3JL Tel: 020 7323 7290 Fax: 020 7323 7299 events@fhaonline.org.uk www.fhaonline.org.uk Registered
Charity no 800262. A Company Limited by Guarantee Registered No 230111337 England. Belleair Holidays’ ATOL no. is 0828.
 Malta Marathon | Half Marathon 2010
Team Starfish application
Booking Form Please complete one form for each runner
Title and full name
Full address
Daytime telephone Evening telephone
Mobile telephone Date of birth
Primary email Other email
Organisation Position

I am entering the (please circle) FULL MARATHON | HALF MARATHON

How did you find out about this event?
Next of kin (NOK) name NOK relationship to you
NOK daytime telephone NOK evening telephone

Travelling Supporter Details

Title Full name Age if <18 or >60

Holiday Details
Departure airport (please circle) HEATHROW | GATWICK | MANCHESTER | BIRMINGHAM1 | EDINBURGH2 | GLASGOW2
Package (please circle) 5* GOLD £372.75 | 4* SILVER £319.00 | 3* BRONZE £299.00
Sole occupancy supplement (please circle) Not applicable | GOLD £69 | SILVER £33 | BRONZE £24
Travel insurance (please circle) Not applicable | £12.99 per person
1
Birmingham flights depart Thursday 25th February with an alternative four night package 2Supplements apply for Edinburgh/Glasgow; please call for details.

Payment3
Charge Unit price No. clients Total
Runner/supporter package (Gold|Silver|Bronze)
Supplement
Travel insurance £12.99
Total amount
3
£150.00 deposit required to confirm your package. Final payment will be required eight weeks prior to departure and detailed on your Confirmation Invoice.

Declaration

By running for the Family Holiday Association in the 2010 Malta Marathon | Half Marathon I am aware that I will be undertaking a pledge to raise a minimum
of £300.

I am over 18 years old. I have read and accept on behalf of the above named persons, the booking terms and conditions and important information (including
the data protection policy) mentioned in this brochure. I accept responsibility for all monies due.

Signed Date
Once a runner has reached the minimum sponsorship level, they can request that any funds raised over this amount are refunded to cover travel costs.  Yes,
please refund my travel costs up to a value of £299 once I have reached my minimum sponsorship level  No, the charity may keep any funds raised over the
minimum sponsorship level to help give disadvantaged children a much-needed break

Card Payment
Card no. Expiry date /
Start date / Issue no. Security code
Phone payments: 0800 092 4790 | Cheque payments: to Teamlink Travel Ltd | BACS payments: Sort Code: 16 33 61 Acc No: 10064835
Please
Family Holiday post16this
Association form Street
Mortimer to Teamlink Travel,
London W1T 3JL Tel:Victoria
020 7323Buildings,
7290 Fax: 020138-152
7323 7299Uttoxeter New Rd, Derby,
events@fhaonline.org.uk DE22 3WZ. Registered
www.fhaonline.org.uk
Charity
Travel queries: no 800262. A Company Limited
info@teamlink.co.uk by Guarantee
or 0800 092 4790 Registered No 230111337
Team Starfish England.
queries: Belleair Holidays’ ATOL no.or
abi@fhaonline.org.uk is 0828.
07847 644 768
The Family Holiday Association is registered charity no. 800262. Teamlink Travel’s ATOL number is 5399
 Teamlink Travel Booking Conditions
In order to avoid any misunderstanding when booking your tour, we have set 2.3. Non-flight bookings
out the terms and conditions under which we operate. In these booking 2.3.1 Following receipt of your list
conditions “we” or “us” mean Teamlink Travel Ltd and “you” means the Tour detailing the names of the touring
Organiser who MUST be a member of the touring group. All tour group you can apply to make name
correspondence must be conducted by the named Tour Organiser or an changes in accordance with
officially appointed representative in writing on his/her behalf. Condition 2.1 up to 14 days prior to
departure with no extra charge.
Our ABTA membership protects your tour payments. This cover complies with 2.3.2 Within the period of 14 days prior to departure you will be liable for a
the requirements of Regulations 16-21 of The Package Travel, Package Holidays £10.00 administration fee as a result of your application to make any accepted
and Package Tours Regulations 1992. In the unlikely event of our failure ABTA amendments to your booking. In these cases, we will inform you of any
will contact you to claim a refund of your payment. If the tour has started additional costs prior to you making any commitment on behalf of your group.
when the failure occurs, arrangements will be made for you to return to the 2.3.3 We cannot guarantee that our sub-contractors (e.g. airlines) will accept
UK. We retain a copy of the policy, which may be inspected on request. Tours any alterations.
that involve air travel are covered separately under our ATOL Licence 5399. In
the unlikely event of our failure the Civil Aviation Authority will ensure that 3. CANCELLATION
you are not stranded abroad and will arrange to refund any money you have 3.1. By you
paid to us for advance booking. Visit www.atol.org.uk for further details. 3.1.1. Cancellations must be sent in writing by the Tour Organiser; charges
apply from date of receipt.
1. BOOKINGS AND PAYMENTS 3.1.2. You will receive a Cancellation Invoice from us within 7 days of receipt of
We MUST receive a completed online Booking Form for all touring groups your cancellation notice. This will confirm the cost of cancellation, comprising
together with deposit(s). all losses and costs sustained by us as a result of your cancellation, which will
1.1. How to make a flight booking be minimised and is based on the following MAXIMUM rates:
1.1.1. When making a flight booking we require a non-refundable deposit of More than 56 days –Deposit
£150.00 per person 14 to 56 days – 75% of tour cost.
1.2. How to make a non-flight booking Less than 14 days – 100% of tour cost.
1.2.1 When making a non-flight booking we require a deposit of £500 per 3.2. By us
touring group. In addition, a separate interim payment of £30 per person is We reserve the right to cancel a booking where:
required within 6 weeks of us receiving your group deposit payment. 3.2.1. a deliberate false statement has been made by you; or
1.2.2 In some cases a higher deposit and/or interim payment may be required 3.2.2. persons other than registered members of the touring group are found
to secure your tour. If that is the case, we will notify you of the amount and to occupy accommodation or transport.
the date by which it is required. 3.3. Effect of Cancellation
1.3. Information relevant to all bookings 3.3.1. In the event of a cancellation, we will endeavour to resell the package.
When you submit your Booking Form, you are confirming that: However, our tours are specialised and you acknowledge that it may,
1.3.1. You are over 18 years of age; therefore, not be possible for us to do so.
1.3.2. You have the authority to book on behalf of all members of the touring 3.3.2. Where you or us cancel under Condition 3.2, if the cost of cancellation is
group (or the parents/guardians of all members of the touring group if any greater than the sums you have already paid to us, we will require payment
members of the touring group are under 18); and within 14 days of the date of the invoice which we will render to you.
1.3.3. All members of the group accept these terms and conditions and your 3.3.3. If we cancel for any reason other than under Condition 3.2, the
position as Tour Organiser. provisions of Condition 4.2 shall apply.
1.4. Booking becomes binding
Your booking is accepted, and a legally binding agreement between you and 4. CHANGES BY US
us is formed only when we have processed the Confirmation Invoice. Please 4.1. Most tour arrangements are made many months in advance and,
check all the arrangements made and notify us in writing of any discrepancies although infrequently, occasionally we may have to make a change. This could
within 7 days. be a MAJOR change (Scheduled Transport altered by more than 12 hours;
1.5. Final arrangements and payments significant principal resort or accommodation material alteration, change of
1.5.1. You must make all payments as per the schedule outlined in your UK airport except change of London airports), or a MINOR change, which will
Confirmation Invoice. If we do not receive payments as per your schedule you not materially affect your tour.
will incur an administration charge of £25 per booking and we reserve the 4.2. For a MAJOR change you will be notified of such change and then have 7
right to cancel your booking. If we DO have to cancel your booking, you will days to choose between the options of:
be liable for the costs of the tour booked in accordance with the cancellation 4.2.1. Agreeing to a substitute tour (which will be of equivalent or superior
procedure set out at condition 3. quality) if we are able to offer one at no additional cost to you;
1.5.2. You must supply us with a list detailing the names of the full touring 4.2.2. Agreeing to a substitute tour (of lower quality) if we are able to offer
group by the date specified by your Teamlink agent one together with a refund of the difference, or
1.5.3. If you apply to add any members to your touring group less than 8 4.2.3. Cancelling the tour and receiving a refund of the full price.
weeks before departure date, any such persons must be paid for in full
(including insurance if relevant), at the time of the application. However, we 5. FLIGHT TIMINGS
cannot guarantee that you will be able to add additional members to your The flight timings on your Confirmation Invoice are determined by the timings
touring group. supplied to us by the contracted airline and can be subject to alteration by the
various foreign and UK Airport Scheduling Committees or for operational
2. CHANGES BY YOU reasons. Clients are advised to confirm their departure and return times 24
2.1. Request for changes hours in advance with the relevant airline or airport to avoid any
The price of your tour is based on the number of people you have identified as disappointment. As soon as we are notified of any changes, we will inform the
being members of the touring group on the signed Booking Form. If you wish Tour Organiser.
to make alterations to your booking (by substituting, adding or removing
members of the group), you must apply in writing. Although we will try to 6. PRICE GUARANTEES
assist we cannot guarantee that we will be able to fulfil your request. If you 6.1. Surcharges
are substituting or adding members to the group, the additional members We confirm that up to 30 days before departure date the price of your tour will
must confirm that they agree to be bound by these terms and conditions. If not be subject to surcharges except for:
changes are made we will amend and reissue your invoice accordingly. 6.1.1. Variations in transport costs, including but not limited to the cost of
2.2. Flight bookings criteria fuel; and
2.2.1. Airlines, whose fares are in some cases non-refundable, may consider a 6.1.2. Variations in dues, taxes or fees chargeable for services such as landing
name or other change to an existing booking to be a cancellation and re- taxes or embarkation or disembarkation fees at ports and airports.
booking, with up to or in excess of 100% of the price being the cancellation Within 30 days of your departure date the price of your tour will not be subject
fee. to any such surcharges.
2.2.2. Upon issuing a name change there may be a surcharge as the price of 6.2. Reduction
the package will be dependent on the availability and pricing of the seat on If the surcharges set out at Condition 6.1 are varied downward then the price
the flight at the time of the change to the booking. of your tour will be reduced accordingly and any refund due paid to you or
2.2.3. Name changes cannot be guaranteed and are wholly dependent on the credited against the outstanding sum due to us by you in relation to your tour
contracted airlines’ booking conditions. or otherwise.
2.2.4. You will be liable for all additional costs incurred as a result of the 6.3. Variations of less than 2% of the price of the tour
proposed alteration to your touring group. We will inform you of all associated If the surcharges set out at Condition 6.1 mean that the cost of your tour goes
costs at the time of your request and prior to you making any commitment on up, we will absorb and you will not be charged for any increase equal to up to
behalf of your touring group, following which you can decide whether or not 2% of your tour price. You will only have to pay any increase over and above
you wish to proceed with the change(s). If you choose not to proceed with the that 2% of the tour price.
change(s), the original price will remain payable.

Phone payments: 0800 092 4790 | Cheque payments: to Teamlink Travel Ltd | BACS payments: Sort Code: 16 33 61 Acc No: 10064835
Please
Family Holiday post16this
Association form Street
Mortimer to Teamlink Travel,
London W1T 3JL Tel:Victoria
020 7323Buildings,
7290 Fax: 020138-152
7323 7299Uttoxeter New Rd, Derby,
events@fhaonline.org.uk DE22 3WZ. Registered
www.fhaonline.org.uk
Charity
Travel queries: no 800262. A Company Limited
info@teamlink.co.uk by Guarantee
or 0800 092 4790 Registered No 230111337
Team Starfish England.
queries: Belleair Holidays’ ATOL no.or
abi@fhaonline.org.uk is 0828.
07847 644 768
The Family Holiday Association is registered charity no. 800262. Teamlink Travel’s ATOL number is 5399
 Teamlink Travel Booking Conditions (continued)
6.4. Variations in excess of 10% of the price of the tour
If the surcharges set out at Condition 6.1 mean that your tour price will
increase by more than 10%, you will be entitled to cancel the tour and obtain a
full refund less any charges or costs incurred by us in accordance with the
cancellation provisions set out at Condition 3 above. Cancellation must be in
writing and received by us within 7 days of notification of the increase in the
tour price.
7. DAMAGE, DELAYS, DISRUPTION OR LOSS
7.1. There is no guarantee that flights, ferry crossings, coaches, trains or any
other transport will depart at the specified time. During any delay, we will use
our reasonable endeavours to arrange for the sub-contractor to provide
appropriate meals, but we will not guarantee or make such provision
ourselves.
7.2. Abandonment of the tour by members of the touring group because of
delays, that adversely affect the purpose of the tour, will be regarded as
cancellation by you.
7.3. The tour organiser must ensure that all members of the touring group are
available for departures as specified in the itinerary. We cannot accept
responsibility for missed departures or be liable for any claims made on this
basis.
7.4. In the unlikely event of delay due to contracted transport mechanical
failure, please follow the procedures as detailed on your Sports & Travel
Insurance policy.
8. TOUR ITINERARY
8.1. To the best of our knowledge and belief, all information given is accurate
at the time of publication. We do not own or control the provision of
amenities, attractions and facilities, and they are therefore subject to change
or cancellation without notice. In the event that such alteration or
cancellation is a MAJOR change, the remedies set out at Condition 4.2 will be
available to you.
8.2. Sporting fixture arrangements are made in good faith. In the event of late
changes or cancellations due to circumstances beyond our control (e.g. pitch
safety, weather, etc) we will endeavour to make suitable alternative
arrangements as soon as practically possible.
9. SUB-CONTRACTORS' CONDITIONS
9.1. We do not own the accommodation, sporting or transport services
provided for your tour and therefore all contracts made on your behalf are
subject to the conditions imposed by the sub-contractor. Where relevant, these
will be detailed on your final itinerary.
9.2. Some hotels or accommodation providers may require a deposit on arrival,
to cover any possible damage. This is a private arrangement between the Tour
Organiser and the sub-contractor over which we have no control. It is however
our policy to use hotels that understand the needs and culture of sporting
groups and therefore do not generally require any form of deposit or bond. We
will always take notice of your booking form preferences but accommodation
will be the most appropriate for your needs.
10. BEHAVIOUR AND COMPLAINTS
10.1. Behaviour
Your safety and that of fellow passengers/guests is of prime importance. Our
sub-contractors have codes of conduct concerning reasonable behaviour. If any
member of the touring group is disruptive, dangerous, in breach of any
applicable local laws, or unfit to travel due to alcohol, drugs or otherwise, this
may result in the return home of the offender or at worst the entire touring
group. In these circumstances you will be responsible for all losses and costs
incurred by us and whilst we will endeavour to minimise our costs and losses
we cannot guarantee that you will receive a refund of all or any of the price of
the tour.
10.2. Complaints
We hope that you will be pleased with your tour. However, if you have any
cause for complaint that cannot be reasonably dealt with at the time, please
let us know in writing, within 14 days of your return, to enable us to
investigate. You will also be sent an online tour questionnaire for completion,
to help us give you continued satisfaction. If we cannot resolve matters to your
satisfaction, you are advised to refer the matter to an independent arbitrator
of your choice.
11. HEALTH, SAFETY AND MEDICAL ISSUES
11.1. Availability of facilities
Sub-contractors and resorts have a legal obligation to adhere to and enforce
applicable legislation. If any member of the touring group has a medical
problem or disability that may affect tour arrangements and requires special
facilities, you must give us written details when booking. We can then assess
suitability for that person and for the other members.
11.2. Special requirements
Special requests, e.g. dietary requirements, should be made at the time of
booking. We cannot guarantee that any requests will be fulfilled; neither can
we accept bookings that are conditional upon such requests.
Phone payments: 0800 092 4790 | Cheque payments: to Teamlink Travel Ltd | BACS payments: Sort Code: 16 33 61 Acc No: 10064835
Please
Family Holiday post16this
Association form Street
Mortimer to Teamlink Travel,
London W1T 3JL Tel:Victoria
020 7323Buildings,
7290 Fax: 020138-152
Charity
Travel queries: no 800262. A Company Limited
info@teamlink.co.uk by Guarantee
or 0800 092 4790 Registered No 230111337
Team Starfish
The Family Holiday Association is registered charity no. 800262. Teamlink Travel’s ATOL number is 5399
11.3. Reporting of accidents
Any accident or injury that occurs on tour should be reported to us in writing
within 7 days of your return, even if you do not make an insurance claim. This
helps us to monitor safety standards and improve our services to you.
12. PASSPORT / VISA REQUIREMENTS
You are responsible for ensuring you and your group have the necessary
passports, visas, etc. All members of your group will need a full 10-year
passport to travel overseas, valid for at least 6 months prior to travel [and with
a minimum of 6 months until expiry from the date of your return]. Passport
applications should be made well in advance of departure, and children under
16 should have their own individual passport. If a member of the touring group
changes their name after booking but before travel, we MUST be informed, as
all documentation has to be accurate. You will be liable for any losses or costs
incurred as a result of such change(s). You may have tour members who are
not British nationals and hold foreign passports. If this is the case, or if your
tour is to a non-EC country, visas may be required. We cannot assist with this
facility and you should allow several weeks for the application process via the
relevant Embassy.
13. SPORTS & TRAVEL INSURANCE
13.1. Requirement for insurance
You must have Sports & Travel Insurance for all group members and that the
policy covers at least the package offered by us. A Summary of Cover is
enclosed with your quotation and further copies are available on request. You
must either take our insurance or arrange a policy for your group giving
equivalent or better cover. If you take our insurance, cover will be applied to
your booking upon receipt of your premium, names list and players’ names
and dates of birth. If you arrange your own cover, full details -including policy
number and insurer - MUST be given at the time of booking. If you cannot
supply proof we will arrange cover for your group at the rates listed and add
the charges to your invoice.
13.2. European Health Insurance Card
If you are travelling within the European Union is your responsibility to ensure
that all UK passport holding members of the touring group obtain a European
Health Insurance Card. Visit www.postoffice.co.uk for further information.
14. DATA PROTECTION POLICY
In order to process your booking and to ensure that your travel arrangements
run smoothly we may need to use the personal information that you provide to
us, such as names, addresses and any special needs or dietary requirements
etc. We will take responsibility for ensuring that proper security measures are
in place to protect your information. However, we may have to pass your
information on to relevant sub-contractors in the best interests of your group.
The information may also be provided to security or credit checking
companies, public authorities (such as Customs or Immigration) or as required
by law. When your tour is outside of the European Union controls on data
protection may not be as strong as the legal requirements in the UK. We will
not pass your information on to any person who is not responsible for any part
of your travel arrangements. This applies to all information you have supplied
to us including details of any disability or dietary/religious requirements. Your
data controller is Teamlink Travel Ltd and you are entitled to a copy of your
information held by us.
15. JURISDICTION
Your contract with us and any matters arising from it is governed by and
construed in accordance with English law, and is subject to the exclusive
jurisdiction of the courts of England and Wales.
Changes to these bookings may be made at any time by a Teamlink director.
7323 7299Uttoxeter New Rd, Derby,
events@fhaonline.org.uk DE22 3WZ. Registered
www.fhaonline.org.uk
England.
queries: Belleair Holidays’ ATOL no.or
abi@fhaonline.org.uk is 0828.
07847 644 768