PROJECT OF LOGISTICS & WARE HOUSING

ON
CASE STUDY

Submitted To: -Dr. Akhilesh Tiwari

Submitted: - By

Prashant Kumar Rai

 FT (RM)-08-117

CASE NO: - 2
INTEGRATED L & SCM

QUESTION:1-Discuss the basic problem domain of the firm

along with the situations responsible for the development of
the problem?

ANSWER: - The basic problem of the firm is increasing cost

of transportation Increasing leads time in transaction
because of that they were unable to meet with demands
which leads to lesser sales. One big problem was that they
were unable in taking fully utilization of transportation
another basic problem in AICEL is downturn to the sales. One
more problem which I suppose is the poor co-ordination
between all the departments. One Biggest problem of AICEL
is that they were unable to doing forcost of
demand/sale/needs of row material etc which leads to make
them unable in to meet with demands.

Situation responsible for the problem is the co-ordination

between all the departments, Bad forcost and increase in
transportation cost which leads to non- delivery of goods on
scheduled time. All this points responsible for downturn of
the sales in AICEL.

QUESTION:2- What should Kashi Nath do?

ANSWER: - Mr. Kashi Nath must make flow chart of

different stages of transportation and ultimately find out the
loop hole. As the increase in the transportation cost control is
not in their hand. Mr. Kashi Nath should see whether they are
using the transportation system with the full utilization or
not and he should also see whether the route which are being
taken for transportation are right or not.

He should make a forcost team with the help of this

company can order row material on the right time at the right
cost. With the help of this company can meet demand/sales &
can reduce transportation cost by right utilization of
transportation.

QUESTION:3- Should Kashi Nath suggest an L&SC manger?

If yes, how can an integrated system be developed to
minimize total logistics cost?

ANSWER: - Yes Mr. Kashi Nath should suggest to L & SC

department manager. In my view, problem can be solved by
full automation and Co-ordination programme among the
entire department. Mr. Kashi Nath can use the best
technology for the fully integrated application. An application
can be programmed in such a way that need of stock is there
when some units are already in stock. It can be forecasted
according to the days of transportation and the days
utilization of that stock.

CASE NO:4-
CUTTING- EDGE CUSTOMER SERVICE

Question:1- What are the problems presently faced by

TABL?

Answer: - The problems which presently faced by Two

Brothers Automobiles Ltd. (TABL) are as fallows:

➢ The down come of the automobile industry and the cut

throat competition between automobile industries.
➢ Liberalization is the one of the problem, which leads to
the worldwide competition.
➢ Problem which comes in the front of TABL is to
implement the Just in Time (JIT) as per the need of the
OEM.
 ➢ TABL’s is another problem is the customers. Its 60%
goods are purchased by OEM, so TABL has to accept any
deal thrown by OEM.

Question:2- Suggest a logistics customer service strategy.

Answer: - TABL may gain significant cost saving and

customer service improvements from a redesign of their
logistics networks. Use a logistics network planning model to
address basic questions such as:--

a) How many distribution centers we have? And where

should they be? And how big should be?
b) What are the cost and customer service implications of
alternative logistics network design? What logistics
network configurations makes the best strategic sense?
➢ Understanding customer service needs.
➢ Structure and operating policies.
➢ Accurate Information system.

➢ Channel integration.
➢ Customer audit to ascertain how customers define
their expectation – shortest lead-time? Consistent
lead-time?
➢ ‘A’ ‘B’ C’ of customers and identify salient features
of customer service
➢ Decide degree of customization of service
Question:3- What change would you recommended for the
implication of the new strategy?

Answer: - My recommendations for the changes in

implications the new strategy

➢ Wide network of distribution.

➢ JIT will lead to lesser workforce.
➢ Lesser inventory.
➢ Good communication.
➢ Better use of technology.

Question:4-What type of new technology is required for

the improvement of productivity and customer service
capability?

Answer: - Type of new technology:

➢ Dynamics of Raw Material Flow

Supplier Plant Warehouse Logistics Retailers.
➢ Automation.
➢ Material Requirement planning process.
➢ Order management software.
➢ CRM software, etc